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Bridge International is the largest for-profit education chain in the world, serving upward of 750,000 children in Kenya, Uganda, Nigeria, Liberia, and India. The founders, two Harvard graduates, developed an attractive business model for investors. With centrally-produced curriculum and bare-bone standardized schoolhouses, Bridge offered a vision of making a profit while doing good. But then rumors started to swirl about the dark side of the company.This week on Deconstructed: Journalists Neha Wadekar and Ryan Grim narrate the saga of Bridge International Academies. As allegations of sexual abuse and neglect emerged against Bridge, investor responsibility became the center of a controversy at the World Bank.If you'd like to support our work, go to theintercept.com/give, where your donation, no matter what the amount, makes a real difference.And if you haven't already, please subscribe to the show so you can hear it every week. And please go and leave us a rating or a review — it helps people find the show. If you want to give us additional feedback, email us at Podcasts@theintercept.com. The MIT case study video interview with Shannon May and music was produced by the Legatum Center at MIT and provided under Creative Commons Attribution. Hosted on Acast. See acast.com/privacy for more information.
Welcome back to Elevating Brick and Mortar. The podcast about how operations and facilities drive brand performance.On today's episode, we talk with David Bloom, Chief Development and Operating Officer at Capriotti's and Wing Zone. Since 1976, Capriotti's Sandwich Shop has built a name for itself by offering fanatically delicious sandwiches made with high-quality ingredients that have inspired customers and franchisees alike. And Wing Zone is one of the nation's fastest-growing takeout/delivery chains — known for its award-winning flavors of fresh, cooked-to-order chicken wings, tenders and fries. David's background includes a long track record of strategically accelerating sustainable brand expansion and operational performance in a wide variety of industries on a global basis.David's early career in the franchise industry began as a multi-unit franchisee and as SVP of Brand Expansion for Quiznos, growing it from a small regional brand to opening over 5,000 locations in 28 countries.In this episode, David talks about the importance of aligning on company values, operationalizing for scale and growth, and making sure your brand maintains a human connection when adopting new technology. Guest Bio: David Bloom serves as the chief operating and development officer for Capriotti's Subs and Wing Zone, both high growth franchise brands based in Las Vegas, Nevada. David's background includes a long track record of strategically accelerating sustainable brand expansion and operational performance in a wide variety of industries on a global basis.David's early career in the franchise industry began as a multi-unit franchisee and as SVP of Brand Expansion for Quiznos, growing it from a small regional brand to opening over 5,000 locations in 28 countries. Subsequent senior roles included the rapid growth of numerous enterprises, including Clockwork Home Services with system wide revenues in excess of $2.5 billion, Bridge International Academies based in Nairobi, Kenya, the fastest growing education company in the developing world, Famous Brands International with approximately 900 franchised locations in over 30 countries and as President of Office Evolution, a high growth franchise in the shared work space sector.In his current role as chief development and operating officer for Capriotti's Sandwich Shop and Wing Zone, David is responsible for all aspects of franchise development, training and support and company owned operations.—Guest Quote“So there's the physical space, coordinated with the, I'll call it the human resources side of the business and integrating those along with all the technologies that may be tracking people when they walk in the door and starting to connect with them and, you know, provide all the loyalty programs and pay access to payment and menu ordering. So it's sort of this confluence or integration of physical space, human resources and technology, and making sure it all works in a way that's seamless.” - David BloomTime Stamps—**(02:11) - David's Journey **(05:24) - Building a franchise **(13:53) - Leading with core values **(24:15) - The importance of the physical location **(34:30) - Post-Covid technology adoption **(43:58) - Advice to those in facilities Sponsor:ServiceChannel brings you peace of mind through peak facilities performance.Rest easy knowing your locations are:Offering the best possible guest experienceLiving up to brand standardsOperating with minimal downtimeServiceChannel partners with more than 500 leading brands globally to provide visibility across operations, the flexibility to grow and adapt to consumer expectations, and accelerated performance from their asset fleet and service providers. Get to know us at Servicechannel.com—Links Connect with David Bloom on LinkedInConnect with Sid Shetty on LinkedinCheck out the ServiceChannel Website
In 2015, Liberia's school system was in shambles. Years of civil war and a 2014 Ebola outbreak shut down schools nationwide; only radical action could correct course. Then-President Ellen Johnson Sirleaf charged then-Education Minister George Werner with doing just that.The following year, Werner implemented the Liberian Education Advancement Program (LEAP). This initiative brought in eight independent operators to run a handful of Liberian schools, the most successful of which was Kenya-based Bridge International Academies.On this episode, host Nat Malkus talks with Werner and Steve Cantrell, Bridge International's vice president of measurement and evaluation. Join the discussion on the educational landscape of Liberia, Bridge International's impressive outcomes, and the work yet to be done.
The world is in the midst of a learning crisis. Even before the COVID-19 pandemic, more than half of kids in low- and middle-income countries were living in what the World Bank calls “learning poverty.” Now, in the wake of school closures and remote learning, that number could spike to 70% — with huge implications for the opportunities available to kids for the rest of their lives and for the global economy. Leaders and educators are still looking for a way out of this problem. The Transforming Education Summit during UNGA was supposed to be part of the solution, but reviews have been mixed. For years one organization that's been stirring up a bit of controversy on the education front is New Globe — previously better known as Bridge International Academies. The company is known for offering for-profit education in a handful of countries, and is now shifting to work more directly with governments. Devex editor in chief Raj Kumar sat down with Shannon May, one of New Globe's co-founders, who said their critics have sometimes failed to appreciate what the organization brings to the table.
A University Professor in Economics and the College and the Harris School of Public Policy, Director of the Development Innovation Lab, Michael Kremer, joins Paul E. Peterson to discuss Kremer's latest working paper, which examines the impact of enrolling in Bridge International Academies in Kenya. Kremer's paper, "Can Education be Standardized? Evidence from Kenya," co-written with Guthrie Gray-Lobe, Anthony Keats, Isaac Mbiti, and Owen Ozier, is available now. https://bfi.uchicago.edu/working-paper/2022-68/
David Bloom, Capriotti's and Wing Zone's Chief Operations and Development Officer Two great brands, each primed for accelerated growth, with a Chief Development/Operations Officer that knows how to get it done. David Bloom delivers, for both brands and their prospective and existing franchisees. David oversees all aspects of franchise development, operations and training. His background includes senior leadership positions in a variety of high growth franchise brands. His early career in the franchise industry began as a multi-unit franchisee and included such milestones as serving as Senior Vice President of Brand Expansion for Quiznos, growing it from a small regional brand to opening over 5,000 locations in 28 countries. In subsequent senior roles, he was responsible for the rapid growth of numerous enterprises, including Clockwork Home Services, which has system-wide revenues in excess of $2.5 billion; Bridge International Academies based in Nairobi, Kenya, which has schools throughout Africa and India; and Famous Brands International, which has approximately 900 franchised locations in over 30 countries
Kartikeya covers consumer tech investments at Blume. His areas of focus include fintech, proptech, retail tech, and marketplaces. Prior to Blume, he worked with Bridge International Academies, a leading ed-tech startup in Africa.Kartikeya started his career in private equity and venture capital at the International Finance Corporation (IFC) based in their Washington, DC and Mumbai offices. He has MBA from INSEAD.---------------------------------------------Check out our other podcasts!---------------------------------------------Master Dating: http://bit.ly/MasterDatingPodcastThe Afflatus en Español: http://bit.ly/AfflatusEspanolLove Without Borders: https://bit.ly/LWBPodcastMillennial Things: http://bit.ly/MillennialThings------------------------------------The Afflatus on Social Media------------------------------------Twitter: http://bit.ly/TheAfflatusTwitterFacebook: http://bit.ly/TheAfflatusFBInstagram: http://bit.ly/TheAfflatusInsta------------------------------------Connect with Host & Guest------------------------------------Aalok Rathod: https://www.instagram.com/al_rathodKartikeya Shekhar: https://www.linkedin.com/in/kartikeya-shekhar-9308a254/------------------------------------Crew------------------------------------Editor: Kartik GuptaProducer: Aalok Rathod
deBBie akwara (popularly referred to as the CX Queen), is a leading CX entrepreneur and CX educator in Africa. She is the founder of Nigeria’s 1st boutique CX management consulting firm, Niche Customer Experience Consulting Firm. Prior to Niche, deBBie led CX success in the banking, telecommunications and education sectors working at noted local, pan African and international organizations in Nigeria i.e. Zenith Bank Plc, United Bank for Africa Plc, Etisalat Nigeria (now 9mobile) and Bridge International Academies. Successes recorded were an increase in self-service adoption, an increase in the organization’s industry customer service ranking and an increase in revenue generation from CX improvement projects. As an advocate for CX education in Africa, deBBie (through the Niche Institute of Customer Experience & Innovation West Africa) launched Africa’s 1st indigenous globally recognized CX certification courses in partnership with the Institute of Customer Management, United Kingdom and certified by the European Professional Certification Agency (now known as European Marketing and Management Association – EUMMAS). It is a first of its kind CX certification that caters to the unique learning style of Africans, inculcates western learning methodologies and provides varied CX certifications for business managers, business leaders and CX & customer service consultants. deBBie is a founding member of the Customer Experience Professionals West Africa (CXPWA) association. She is on a mission to grow businesses one customer experience at a time across Africa and building the customer experience management capabilities of professionals in Africa that will drive an authentic practice of customer experience management on the continent. deBBie was recognized in 2020 as one of the top global CX thought leaders and influencers by Survey Sensum. She is an author, a mom, a humanitarian and is always looking for new opportunities to learn about CX and connect with professionals seeking to find their true expressions in CX and demonstrate a practical application of CX to drive sustainable business growth. Follow deBBie akwara on LinkedIn Follow deBBie akwara on Twitter @debbieakwara Follow Worthix on LinkedIn Follow Worthix on Twitter: @worthix Follow Mary Drumond on LinkedIn Follow Mary Drumond on Twitter: @drumondmary The Voices of CX Podcast is a podcast that covers all things business strategies, customer decision insight, empathetic leadership practices, and tips for sustainable profitability. With a little bit of geeking out on behavioral science, A.I. and other innovation sprinkled in here and there. The guests span multiple industries, but all of them have years of experience to bring to the table.
Originally from Australia, Andrew McCusker began his career at Goldman Sachs, serving as Executive Director of Global Investment Research, and later moved to Nairobi to work for Bridge International Academies as part of the Global Corporate Finance team. He holds a bachelor’s degree in commerce from the University of Melbourne and is a Chartered Financial Analyst. Opportunity EduFinance believes that schools with access to capital and training for school leaders and teachers ultimately increases access to an improved quality of education for students
Soumya Nettimi is the CEO of ASG LegalTech, a legal technology business that includes three leading software solutions – PracticePanther, Bill4Time, and MerusCase. Soumya started as CEO of PracticePanther in September 2018 and in early 2019 formed ASG LegalTech with the addition of Bill4Time and MerusCase. These platforms help lawyers and law firms manage and grow their businesses. They automate and streamline many aspects of running a law firm, including time tracking, workflow management, invoicing, and billing, so lawyers can spend less time managing their firms and more time practicing law. In addition, because all their software is cloud-based, they have allowed firms to seamlessly transition from working in offices to working remotely during COVID-19. Soumya began her career as an investor at Blackstone, where she evaluated new investment opportunities and oversaw portfolio companies in the consumer and technology industries. After Blackstone, she helped launch a new investment fund called Protea Investments and then served in a management role at Serena & Lily, Protea’s first portfolio company based in the Bay Area. She also spent short stints in product management at Amazon Web Services and at Bridge International Academies, a network of schools in Kenya. Soumya is from the suburbs of Washington, D.C., and recently moved back to New York after many years in the Bay Area. She lives with her fiancée and spends a lot of her free time with her newborn nephew. She received an MBA from Stanford Graduate School of Business and an undergraduate degree in Applied Mathematics from Harvard University. In this episode… How has the LegalTech industry evolved over the past 5-10 years? How has the industry been touched by the myriad events of 2020? Join us as host Gina Rubel goes on record with Soumya Nettimi, the CEO of ASG LegalTech, to discuss COVID-19, racial injustice, the evolution of legal technology, and the future of legal payments.
Liberian Education Minister George Werner and Bridge Int'l VP Steve Cantrell talk about how their partnership has helped transform Liberia's school system. The post https://www.aei.org/multimedia/liberian-education-and-bridge-international-academies-with-george-werner-and-steve-cantrell/ (Liberian education and Bridge International Academies with George Werner and Steve Cantrell) appeared first on https://www.aei.org (American Enterprise Institute - AEI).
Bridge International Academies is a private network of nursery and primary schools educating the poorest students in developing countries including Kenya, Uganda and India. Bridge charges families roughly six dollars per month for a pupil to attend school and uses economies of scale to keep costs low across its more than 400 academies. Jay speaks […]
The majority of the world’s 450 million smallholder farmers and the 2 billion people who depend on them live in rural villages in developing countries, growing crops at close to subsistence levels to feed their families. Small changes in agricultural practices can substantially improve productivity and profitability, but farmers continue to lack the advice they need to close the yield gap and maximize their incomes. However, mobile phone ownership and access to mobile phones are increasing in developing countries, presenting a huge opportunity to provide digital agricultural advisory services. Today on CID’s Speaker Series podcast, Jason Keene, student at the Harvard Kennedy School, interviews Jonathan Lehe, Director of New Programs at Precision Agriculture for Development, who discusses how PAD is working to improve the lives of farmers in developing countries. www.hks.harvard.edu/centers/cid Interview recorded on April 5, 2019. About Jonathan Lehe: Jonathan Lehe is PAD's Global Research Manager. Mr. Lehe holds a Masters in Public Administration in International Development (MPA/ID) from the Harvard Kennedy School. He has more than 10 years of experience in the global health and education sectors, managing research projects and implementation of programs to scale up access to critical public services in Africa, Asia, and the Caribbean. He has previously worked at the Clinton Health Access Initiative, and consulted for the World Bank, Bridge International Academies, and MIT's Jameel Poverty Action Lab.
In episode 115, Kestrel welcomes Tomide Awe, the founder of Olori, to the show. A handbag line that incorporates traditional African textiles into modern designs, Olori was built with an intention to help women become actively involved in solving women-interest issues, especially with regard to education. "It's not about just donating money - we are not a charity organization, this is not a charitable affair for us. We are on a mission to build this network of future empowered women, and we wanted to ensure that the girls feel the full effect of every dollar that we spend." -Tomide Awe, Founder of Olori In this episode, Tomide shares more about her journey, and how growing up in Nigeria helped her realize the impact an education can have on women's lives. According to UNESCO, a girl in Nigeria has a 73% chance of not going to school. For Tomide, her mom helped to ensure she was able to get an education, and now she has multiple degrees. She wants to pay that forward to help give other young girls the opportunity to learn, grow and build their own future. With each Olori bag purchased, a girl receives one month of education, in coordination with Olori's giving partner Bridge International Academies. One powerful element of Tomide's company is she's not just a charity and/or a business with a giving model. Instead, she has built a supply chain that supports women throughout the backstory of her products as well. The below thoughts, ideas + organizations were brought up in this chat: Wharton, university where Tomide studied and received her Master's degree "Nigeria is a country where a girl has a 73% chance of not going to school at all, according to UNESCO" "About 9.5 million girls will never step foot in a school, compared to about 5 million boys [in Africa]." "UNICEF says that mothers that have had some education are more than twice as likely to send their own children to school." Bridge International Academies, Olori's nonprofit giving partner Olori actually means "queen" in Tomide's language - the Yuruba language of Nigeria Aso-oke: textiles used to make Olori's bags "We strongly believe that when women support women, incredible things happen." GIVEAWAY ALERT Conscious Chatter has partnered with IndieGetup for a Conscious Closet Giveaway! Featuring a line up of $850 worth of sustainable + ethically-sourced brands, you could win badass pieces from Krochet Kids, Bluer Denim, Patara Shoes, Indosole, Bewildher + more! ENTER TO WIN A CONSCIOUS CLOSET HERE >
On this episode of WISE Words, Stavros Yiannouka sits down with Shannon May to discuss the beginnings of Bridge International Academies and why the Bridge model works. They also address some of the criticisms Bridge has received over the years. Shannon May: Twitter: @drshannonmay Website: www.bridgeinternationalacademies.com WISE: Twitter: @WISE_Tweets YouTube: www.youtube.com/user/WISEQatar Instagram: www.instagram.com/wiseqatar/ Website: www.wise-qatar.org/
Low-fee private schools are a hot topic in educational research. What happens when public schooling is provided by for-profit companies that charge families monthly user fees? What happens when those companies receive government funds? Researchers around the world have been exploring various issues around for-profit public schooling. One company has been of particular interest. Bridge International Academies operates schools in Africa and Asia and is supported by people such as Bill Gates and Mark Zukerburg. Bridge International uses a standard curriculum that is read off of a tablet computer. This low-cost model of schooling relies on paying small wages to instructors, who simply read the curriculum, and fees paid by students to attend (or government subsidies). I can be extremely profitable when delivered to scale. In the most extreme case, in Liberia, the Ministry of education is trying to outsource its entire primary education system to Bridge International. Given Bridge international’s work, it’s no wonder that researchers are interested in exploring what's happening at the policy level and at the school level when it comes to low-fee private schools. In May this year, Canadian Researcher Curtis Riep was in Uganda researching Bridge International’s work. At one of his meetings, held at a local café, he was arrested for impersonation and criminal trespassing while collecting data. These charges were later proven to be baseless and he was released and not charged . The interesting thing, however, is that Bridge International seems to have played a role in Curtis’ arrest. Before he was arrested, for instance, Bridge International took out a public notice in New Vision, a local newspaper, warning the general public of Dr. Riep's presence. My guest today takes us through this odd case and explores the larger issues around Bridge International. Angelo Gavrielatos is a project director at Education International, the Global federation of teacher unions and the organization that funded Curtis Riep's research. After recording the show with Angelo, new developments unfolded in Uganda. Check out FreshEdpodcast.com for the latest updates.
Imagine building a massive network of private schools that costs only $5 a month for students to attend. Bridge International Academies of Kenya is doing exactly that, and mobile technology is integral helping the schools run efficiently. But how do you design a complete enterprise management system to run on a $50 phone? Motorola wanted to create a phone for low-income illiterate people. But how do you design a handset UI that is usable by people who cannot read? This session will walk through examples of how organisations working in developing countries are using mobile technology in novel ways to solve real problems.