Straight Talk – an ISSA Podcast

Listen to Chuck Violand's final comments on his book "Forging Dynasty Businesses."

Listen to sales coach Troy Harrison outline how to use LinkedIn for business growth.

Listen to Dave Kahle outline strategies to keep your top clients from the competition.

Listen to Excel Dryer's Joshua Griffing analyze a global survey that focuses on restroom cleanliness.

Listen to Acme Paper and Supply Company's Ron Attman discuss ongoing tariff issues impacting the cleaning industry.

Listen to Iris Verdi discuss what it takes to clean health care facilities correctly.

Listen to IICRC Director of Government Relations Robbie Bradshaw explain the importance of advocacy work for the cleaning and restoration industries.

Listen to Helge Alt discuss important topics to the industry - and those close to her heart.

Listen to Brian Suggs and Dr. Gavin Macgregor-Skinner discuss cutting edge technology in mold testing.

Listen to ISSA President Laurie Sewell discuss three important topics close to her heart.

If you've ever wondered how the restoration industry will attract and train its next wave of leaders, Middle Tennessee State University (MTSU) is working on an answer—and it might just change everything.

Listen to business coach Dean Mercado outline five strategies to successfully scale a company.

Listen to Erik Bunaes outline a game plan for business owners create their own digital playbook.

Listen to Chuck Violand describe a plan to use local opportunities to promote your company.

Sales leadership expert Troy Harrison breaks down what may be the most powerful—and most overlooked—technique in effective sales management: Just being nice.

Listen to sustainability expert Steve Ashkin discuss this key environmental and business issue.

Short Memories, Lasting Knowledge: Training Strategies for Retention & Recall.

Listen to business coach Dean Mercado share his thoughts on using artificial intelligence to the full.

Listen to Jordan Tong, a successful commercial cleaning business entrepreneur, describe strategies for the industry.

Listen to restoration industry veteran Mitch Byrom discuss how AI is impacting the work of contractors.

Listen to how you can improve cleaning or restoration business and marketing operations with the power of artificial intelligence.

Listen to NORMI's Doug Hoffman describe the impact an indoor air quality solution can have on families.

Listen to Julio Badin, the executive director at Gathering Place in Tulsa, Oklahoma, describe his facility and why it is in pristine condition.

Listen to John Nothdurft, the ISSA Director of Government Affairs, welcome attendees to the 2025 ISSA Clean Advocacy Summit and describe why it matters.

Listen to Esssity's Matthew Urmanski discuss the Spotless Spaces competition and what it means for the industry.

Listen to Essity's Matt Urmanski outline strategies for the cleaning industry. 

Listen to Anthony Morales discuss marketing strategies for cleaning and restoration business owners.

Business coach Dean Mercado breaks down AI into usable formats for any cleaning or restoration company to use right now.

Listen to Chuck Violand share business strategies that lead to better employees and a stronger company.

Listen to business coach Troy Harrison provide strategies for commercial cleaning companies who are looking to land more contracts.

Listen to Betco CEO and President Brad Betz describe his company's journey over 75 years.

Listen to John Shoffner, the president of Avision, as he describes the company's journey that has been made possible by the very best people in the industry.

Listen to business broker JT Kraai discuss some of the seemingly minor issues that can have a big impact on the sale of a company.

Listen to business coach Dean Mercado provide the strategies you need to make the most of your AI tool of choice.

Listen to how water damage restoration has evolved over the years and where we are right now.

Listen to Jeff Carmon with Frantz Building Services describe a strategy proven to resonate with clients.

Listen to 2025-2026 WSA President Elena Wuchner discuss her role and the state of the industry as competition continues to impact dealers.

Listen to Troy Harrison outline strategies to find the very best salesperson, despite what applicants might claim they bring to the table.

Listen to Dr. Gavin Macgregor-Skinner outline what the U.S. withdrawal from the World Health Organization (WHO) can mean for the cleaning industry.

Listen to Dr. Gavin Macgregor-Skinner outline concerns and solutions for cleaning for health concepts.

Listen to ISSA Director of Government Affairs John Nothdurft share details about this important annual event.

Listen to the story behind SAFEguard Pro, a revolutionary solution designed to transform how businesses and industries tackle snow and ice. 

Listen to a digital marketing expert outline what forward-thinking entrepreneurs need to do right now to drive more revenue.

Listen to business coach Dean Mercado outline 10 strategies for cleaning and restoration companies to implement in 2025.

Listen to Chuck Violand outline an employment strategy concept than many might be aware of.

Listen to Dave Kahle describe how to stay on the ethical path when it comes to selling products or services.

Listen to how the newly-formed Making Safer Choices program, a collaboration with ISSA and two universities, will transform the way the cleaning industry uses products.

Listen to Erik Bunaes with Endorphin Digital Strategies share email marketing tips for anyone selling cleaning services.

Listen to sustainability expert Steve Ashkin describe strategies for companies who are looking to make real change.

Listen to Troy Harrison describe powerful strategies to reviewing résumés to find top talent.

Jeff Carmon with Franz Building Services outlines strategies for making that initial connection with potential clients.