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About this episode My guest this week is Duncan Hamra, founder of Memberstack. For those who might not be aware, Memberstack is a credentialing or user account solution, for those that would much rather leverage a polished solution and then try and code their own user-access flow. If you have content that you want to put behind a user account, Memberstack can solve that for you. Or if you are building a mobile app and you want to allow user-centric customization, Memberstack can be a key part of that flow with a very simple setup. But what I didn't know about Memberstack until this interview, is how unique their entrepreneurial journey is as compared with the 140 found episodes I've had thus far. This is our first Startup Story episode featuring a product that launched on Product Hunt and Memberstack made it to become a featured product. This is the first episode featuring a technical solution where the vision for growth, is not about exponential growth or chasing a unicorn moniker. And it is definitely the first episode where the founder pushes to ensure that people don't work over 40 hours a week. We discuss all of these topics in great. In this episode, you'll hear: How Duncan was raised in a very supportive household in Virgina, his family originally came from Lebanon. He shares how growing up he would go to family parties where everyone would talk about their businesses. How he met his co-founder Taylor in kindergarten and from a young age always wanted to build things together and started their first company in high school. He shares how in ninth grade, they would get up every morning at 5 am, and do things before school started to make money. Then later started listening to Pat Flynn's podcast about creating online business and this sparked their curiosity. Duncan explains what Memberstack is and how it is a credentialing or user account solution, for those that would much rather leverage of polished solution and then try and code their own user access flow. Memberstack was founded in 2018 and he explains that by building Mamberstac by themselves they could constantly develop it. They originally started to build this just for themself but then realized they stumbled on something really big. Duncan shares how he accidentally arrived at a VC fundraising meeting. He shares how he successfully launched his product on Product Hunt and how he reached being the number 1 product. He gives tips on how he uses his friend and clients to help them grow on Product Hunt. He shares how he makes sure that everyone on the team has an even work-life balance and doesn't push his team to work over 40 hours. Resources from this episode Join Grindology: https://grindology.com/ ExpressVPN: Get 3 Months Free → https://www.expressvpn.com/startupstory Get Emails: https://app.getemails.com/referrals/newaccount?ref=R18HWW5 The Startup Story Inner Circle: https://www.thestartupstory.co/vip The Startup Story on LinkedIn: https://www.linkedin.com/company/thestartupstory The Startup Story is now on YouTube: https://www.youtube.com/jamesmckinney The Startup Story on Instagram: https://www.instagram.com/thestartupstory Gardyn Giveaway: https://thestartupstory.co/Gardyn Memberstack: https://www.Memberstack.com/ Share the podcast The Startup Story community has been so incredible in sharing our podcast with others, and we thank you! We do have more stories to tell and more people to reach. So please keep sharing!
Every actor's timeline to a thriving career is different. With determination and hard work, you can build success in Hollywood no matter your age. Duncan Joiner is a very talented young actor who booked his first open-call commercial at age 3. Soon after his young start in the industry, Duncan booked guest roles on hit shows like “Community” and “Jane the Virgin”. Since then, Duncan has booked recurring roles on “We Bare Bears”, Fox's "Lethal Weapon," HBO's "Camping," Netflix's "Spirit Riding Free," and Paramount's "Waco”. Duncan was cast as a lead in Steven Spielberg's "Amazing Stories” and has become a series regular on Amazon's "Tales from the Loop.” In this episode, Duncan and I talk about his early start in the industry, what his advice is for young actors pursuing a career in Hollywood, what he has learned throughout his career, and much more. It has been incredible to watch Duncan's growth as an actor since he came to the Manhattan Actor Studio and his advice is great for acting professionals of all ages. Tune in to Episode 33 of Hollywood Dream Maker to learn about Hollywood's young star on the rise, Duncan Joiner! Some Questions I askWhat would your advice be for young actors looking to pursue an acting career? (4:25)Do you ever get nervous? (11:10)How was it working with Jodie Foster? (13:54)What do you like about being a child actor? (18:04)Once you've booked the role, how do you prepare? (26:23) In This Episode You Will Learn:About Duncan's early start with acting (3:34)The most fun experience Duncan has had on set (10:35)Duncan's advice for parents of young actors (16:38)How Duncan prepares for an audition (21:40) Connect with Duncan Joiner:IMDbInstagram Let's Connect: Manhattan Actor Studio Website See acast.com/privacy for privacy and opt-out information.
Interviews and conversations are unique. Some flow rather easily and others are a bit tough to get through. This particular discussion however, is a different animal altogether - and for all the right reasons. Joining JJ and Tommy this week is fellow ThreeFourTwo family member (and NBA sharpshooter) Duncan Robinson, and Hasan Minhaj - a comedian, writer, producer, political commentator, actor, and television host, just to name a few. The four of them join together for a conversation that covers just about everything and absolutely nothing is out of bounds. The topics range from lighter subjects like JJ and Duncan’s hair and their caffeine intake, to deep dives into the social media landscape, performance anxiety, and controlling the power of a celebrity’s public voice. Plus mixed into all of this is another spectacular EAT PRAY DUNK segment. It is an absolute can’t miss interview. RUNDOWN • JJ starts the show off by immediately throwing Hasan under the bus for not knowing he was traded to the Mavs after seeing him shortly after the trade deadline • Duncan touches on whether he has gotten hit with any courtside heckling • On the protocols of talking to people sitting courtside • Hasan dishes on the jealousy of and competition of courside seating • How do Woj and Shams get their info? Who is leaking it and how does it get out so quickly? • Would stories leak in the entertainment world if there was the same kind of passion as there is in sports • Is Julius Randle first team all-NBA this year • Breaking down the Knicks superb play of late • What’s the bigger story (for NY’ers), the Nets winning a chip or the Knicks winning a playoff series • On the passion of Knicks fans • Hasan describes what it’s like being a Kings fan • Hasan tells a special Bobby Hurley story and his connection with him • What’s the purpose of having the same teams on national TV all the time • Did Miami flip that script last year with their run to the finals • How Duncan’s experience of having his own podcast has been going thus far • How the insanity of the NBA schedule this year has contributed to the difficulty of nailing down guests EAT PRAY DUNK • Do NBA players concentrate more on basketball now - even with all the side distractions - as compared to when they were young • How the narrative has completely changed within the mindset of players coming into the league compared to years ago • Hasan sees a new crop of NBA owners coming out of this era of athletes • The issues and pitfalls of social media • On the differences in player relationships in today’s era • Comparing an athlete's performance anxiety to an entertainer’s • How to juggle the responsibility of speaking for so many people that look to you for answers/opinions • Does anxiety change with expectations • Being able to lean on friends for help is a key element to staying grounded • Sports has stats and wins/losses… How is success measured in entertainment • Hasan grills JJ and Duncan on their haircuts and techniques • Duncan discusses the time where he was called Jimmy Neutron throughout a game • The guys break down their caffeine intake Learn more about your ad choices. Visit podcastchoices.com/adchoices
What does it take to market successfully to a niche audience? Bryan Jardin, Marketing Manager for Duncan Toys knows that a product thrives in a tight-knit community. Jardin discusses how building a community around your product will boost sales and customer engagement. Bryan Jardin is the Marketing Manager at Duncan Toys, a world-famous yo-yo company. Jardin is himself a 7x free-hand national yo-yo champion from the Philippines and has many years of in-depth experience when it comes to marketing in a niche community. TIME CODES 0:15 - A look at Bryan's background 11:18 - Yoyo marketing and adapting to COVID 20:49 - The size of the yoyo marketing and how to grow the sport of yoyoing 28:15 - Bryan's seven national titles, how that impacts their marketing with Duncan and his relationship with friend and 8xnational champion Sean Perez 31:04 - How Duncan is getting involved in sustainability 38:43 - The diversity and inclusivity in the yoyoing community https://www.yo-yo.com/Bryan-Jardin https://www.linkedin.com/in/bryanjardin/ https://www.instagram.com/bryanjardin https://www.rdb.agency https://www.linkedin.com/company/18434861 https://twitter.com/sirmfd https://www.linkedin.com/in/michaelefenech/
The spooky Supreme Master gets to shine this spooky month as Skye and Steve talk about the Emperor, the bald Emperor, basement bounty hunters, micro emperors before being joined by Duncan Jenkins for some truly Duncan items. Then, Ben Sheehan and Mattias Rendahl join to talk about the adventure of publishing the new book on vintage Preproduction, the Cromalin Strikes back. Finally, Georgia's own Justin and Jason talk about collecting Palpatine. It's a full episode! Table of Contents: 5:13 Emperor Figure thoughts 8:38 Cardback Thoughts 10:28 Why the Emperor is the Best Character in the SW Saga 20:35 The Dark Side within us. 21:58 Behind the Steve 35:28 Skye-Ku 27:42 Vader's Father? Skye's Father? 42:09 Nugget from the Archive (Bald Emperor Hardcopy) 47:18 The Emperor Offer 54:51 Unproduced Emperor Micro Sculpt With Duncan 1:05:04 Unloved with Duncan. Spanish Chocolate Spread Sticker 1:11:44 Coca Cola Tumbler with Shuttles 1:15:38 Massachusetts Exclusive Plastic Emperor Cup 1:18:50 How Duncan can you get? Vinyl Drawstring Bag from Mexico 1:22:20 McCall's Fabric Patters 1:27:26 Ewok Bubble? 1:30:46 German Mustard Glass 1:34:38 Greek Mini Puzzles with Store Display 1:37:40 The Celebration IV Lucasfilm Auction at LA 1:47:00 Ben Sheehan explains Basement Bounty Hunters 1:55:04 The Cromalin Strikes Back! Mattias Rendahl interview 2:21:55 Jason and Justin talk Emperor! 2:28:30 65-C Back Rarity and Trivia 2:37:56 Double Lightning Round! 2:45:12 Market Watch Game
We spend about 20 minutes this week talking about Ted Lasso and The Boys… QUESTION: “What do you mean Chris? What did you talk about during the other 40 minutes of the show??” ANSWER: Annoying, pandering white people. How black people don’t use the word c*ck. How Duncan sucks at phone sex. What minorities are scared of in newscasts. It’s a fun listen but be warned, some white people are going to get triggered.
"Corporate America hates the word fun because they think it doesn't imply business results. You can't change your culture by talking about it. You have to give people a toolkit they choose to use when you're not around. So, make it fun. And then you can change your culture." – Duncan Wardle in E07 of Sync or Swim: Navigating COVID-19 with Creativity & Innovation In this episode of the Sync Or Swim podcast, we discussed grit, persistence, trial and error, and willingness to fail — in other words, we talked about fun! Featuring: Duncan Wardle, former Vice President of Innovation and Creativity at The Walt Disney Company. What we talked about: How Duncan went from tending bar to Disney exec What creativity and innovation mean Where the barriers to creativity lie How to apply the principles of creativity to multifamily (other industries) Check out the podcast on Apple, Google Podcasts, Spotify, or on our website here.
Skye and Steve talk torture with this episode about 8D8 and his role in Jabba's Dungeon. We get into the original designs, proof cards, cromalins, prototypes and playsets. Then, completist extraodinaire Duncan Jenkins joins to talk about some unloved international cards and has his first installment of “How Duncan can you get?” Plus, a market watch game with branding stakes. Table of Contents: 6:48 8D8 Character Talk 16:55 Original Design (Behind the Steve) 21:31 Skye-Ku 23:36 8D8Cardback Art 27:32 Trilogo and POTF 8D8 30:05 Nugget: Jabba's Dungeon Conceptual Mock-Up 34:09 Nugget 2: Jabba's Dungeon Cromalin 38:37 Vintage Vocab 2-Up 41:13 Deb-8D8: Deal or No Deal 45:14 Unloved Items (featuring Duncan) Myojo Noodle Cards 52:46 Peruvian Pepsi Cards 55:45 How Duncan Can You Get!?! Fancy British Stationary by HC Ford 1:01:23 Bradley Radio Headphone Watch 1:05:17 Japanese Jedi Press Kit 1:09:58 Kidnap Headboard 1:14:11 Dairy Time Yogurt Display 1:21:58 8D8 Marketwatch Game 1:32:11 Pointless Outro
Rodger Dean Duncan has been advisor to United States presidential cabinet officers in two administrations and to top business leaders in multiple industries. He’s author of several books including the award-winning, bestselling CHANGE-friendly LEADERSHIP, and co-author of Leadership for Saints. He also writes a regular leadership column for Forbes.com, a platform that reaches about 75 million readers each month. A descendant of 19th-century Baptist evangelists and a convert to The Church of Jesus Christ of Latter-day Saints, he has served as bishop (three times), stake president, high councilor, and stake mission president. Today he is patriarch of the Liberty Missouri Stake and a sealer in the Kansas City Missouri Temple. In the early 1980s he served on the advisory council that first recommended that “Another Testament of Jesus Christ” be added as subtitle to The Book of Mormon. He is a father of four and grandfather to twelve. Highlights 04:05 How Duncan came to coauthor the book, Leadership for Saints, with Ed J. Pinegar 07:14 Much book content came from training meetings produced as a stake president and articles he wrote. 09:25 His conversion story: At the lockers after a lesson on the “Mormon trekkers”, a cute high-school classmate asked, “Would you like to know more?” 11:30 Techniques and models of leadership from impactful leader-mentors: A Waco, Texas bishop told him, “This morning, you failed the Lord…”, blessing his entire life. 14:55 Reproving with sharpness means with clarity, not harshness. 15:52 Train leaders and future leaders whenever you can. 17:49 Sources of Duncan’s passion for studying leadership include serving in student government and working as a political, business, and investigative journalist. 18:35 Young editor, Jim Lehrer, taught him to look at the gap between what a leader aspires to and what is accomplished. 19:41 Jim Lehrer also taught effective listening as an investigative reporter: “Count to five silently.” This leads to elaboration, new directions, and psychological space for self discovery. 23:52 He worked as a consultant to cabinet officers in two White House administrations, a laboratory for both effective and dysfunctional leadership behavior. 24:35 Paths at Purdue: After earning a PhD in Organizational Behavior at Purdue, a young man who heard him talk at BYU decided to follow his path at Purdue: his name? David A. Bednar. 25:49 Premortal memories: Experts may unknowingly teach gospel principles: premortal memories can translate into mortal teachings. 27:56 Councils: Therefore, now what? In the early 80s, he served on an advisory council that reported to the First Presidency. Their roll-up-your sleeves work sessions included George and Lenore Romney, Gordon Jump, Gordon B. Hinckley, Neal L. Maxwell, Bruce R. McConkie, Boyd K. Packer, and others. For example, one thing that came out of these included the recommendation to add a subtitle to the Book of Mormon (Another Testament of Jesus Christ). At the end of these varied discussions, Boyd K. Packer would simply say, “Therefore, now what?” to invite the council to seek what course of action they should take. 31:20 Councils are for counseling together. Make it safe for everybody in the room to offer an opinion. It’s foolhardy for a leader to try to take charge of everything and make all decisions. 32:11 One primary responsibility of a leader is not to create more followers but rather more leaders. The renewed emphasis to teach the gospel in the home requires a higher level of leadership in the home. 33:07 Three Time Zones: When you make a decision as a council or an individual, you should think in terms of time travel through three different time zones: (1) How will a particular decision square with the past? Decisions made and covenants made in the past? Expectations expressed by others? (2) How will a potential decision square with needs in the present? (3) How will that decision bless people in the future...
The first workshops to dive more deeply into the technical aspects of communication in coaching are now live! If you are someone who values deep learning, the acquisition and evaluation of new skills you will actually use, as well as finding out what makes those around you tick, then we invite you to join us for our highly interactive Apprenticeship™ 2-day live event! The Art of Coaching Apprenticeship™ is research backed, and is the first event of its kind to truly bridge the gap between skilled interpersonal communication and leadership development across domains. Collectively, our programs have welcomed leaders of all ages from over 30 professions and 22 countries including Australia, Mexico, Canada, Ireland, Japan, Brazil, Africa, China, India, Norway and Poland. Simply put, if you work with people in any capacity, The Apprenticeship™ is for you! Whether your goal is to become more effective at building buy-in with those you lead, improving your ability to adapt on the fly, making critical decisions under uncertainty, or simply improving your own self-awareness as a leader, these two days will help you extract strategies that you can actually put to use. The vast majority of our attendees seek us out specifically because they have had enough of the traditional “death-by-PowerPoint” seminars that are rife with vague self-help sound bites, trust falls, overcrowded conference rooms, shouting gurus, and topics that ignore the chaotic realities of true leadership such as: Topics Include: Navigating Power Dynamics & Politics Building Buy-In Across Varying Generations The Role of Perception in Leadership The Skilled and Ethical Use of Influence in Leadership 7 Critical Elements of Interpersonal Communication Strategies for Making Better Decisions While Under Duress The Truth Regarding Self-Awareness and Reflection Conflict Resolution in the New Age Creating Assessments and Evaluations For Yourself and Your Team This is done through a strategic mixture of case study reviews, role playing break-outs, self and peer evaluations, film break-downs, group discussions and more. The truth is that every leader needs a safe place to rehearse and refine their strategies for some of life's biggest moments-The Apprenticeship™ is that place. We look forward to seeing you! I would also like to remind everyone that our very next The Apprenticeship™ is on Saturday, January 25th at The Rack Athletic Performance Center in Atlanta, GA! *For questions regarding potential discounts or bespoke events please see our FAQ page and email info@artofcoaching.com This information is kept free by our partnership with Momentous. To learn more about Momentous and what they do to help our community go to livemomentous.com/brett. As part of the Art of Coaching audience, you can receive $20 off your 1st order of Momentous by using code BRETT20 at checkout. (Minimum purchase amount of $50). It is my pleasure to be joined by Duncan French on episode 55 of The Art Of Coaching Podcast. Globally recognized as a leading expert in high performance sport, Dr. Duncan French has over 20 years of experience working with elite professional and Olympic athletes. Prior to joining the UFC, French was the Director of Performance Science at the University of Notre Dame, where he was responsible for directing sport-specific technical interfaces that maximized the impact of performance services. Topics Covered: Duncan's career leading up to working for the UFC Dealing with roadblocks and getting fighters and coaches to think outside of the box Can we reach athletes in a more organic way? Why providing context in training is so important and the pursuit of adaptations Duncan's belief in the 52-week fight camp vs. the traditional 8-week fight camp How Duncan addresses athletes always feeling they need to do more (cancer of volume) Concurrent training and skillfully maximizing adaptations How does Duncan handle all of the different types of coaches a particular fighter has? What Duncan has learned in regards to altitude training Reach out to Duncan: Via Instagram: @dr_duncan_french Via Twitter: @duncanfrench Via LinkedIn: Dr. Duncan French Sign up for my course: https://courses.artofcoaching.com/signup Follow me on social media: Via Instagram: @coach_BrettB Via Twitter: @coach_BrettB Subscribe to my youtube channel: https://www.youtube.com/channel/UChxkPJr4WMhAeQUlOu6ld-w Learn More About My Courses, Clinics, and Live Events At: artofcoaching.com
Idea to Value - Creativity and Innovation with Nick Skillicorn
Today, we are speaking with the former Head of Innovation and Creativity at Disney, Duncan Wardle. Can you imagine a job title more closely related to creativity than that? Read the full article at https://www.ideatovalue.com/podc/nickskillicorn/2019/06/podcast-s2e37-duncan-wardle-the-former-head-of-innovation-and-creativity-at-disney/ We speak about what it takes for companies to become more innovative, how ideas are developed at Disney and Pixar, and why companies need to embrace creativity to prevent themselves from becoming disrupted in the coming decade. Topics covered in today's episode: 00:01:15 - How Duncan got started at Disney, working on public relations and sending Buzz Lightyear into space 00:04:30 - Why "lack of time to think" was listed as the biggest barrier to innovation at Disney 00:05:30 - The four models they tried to bring innovation into the company 00:07:30 - Creating a toolkit for innovation 00:09:00 - Why "purpose" will be more important than "product" in the coming generations 00:11:00 - How Disney asked "How can we solve our customer's biggest pain points?" 00:15:00 - The power of reframing challenges to unlock new ways to generate ideas 00:17:00 - The usefulness of a naive expert 00:20:00 - The power of asking "WHY?" 00:23:00 - The way your brain works on developing ideas, and why it needs time to think 00:26:15 - The danger of shooting down ideas too early, and how to make ideas 00:31:00 - The importance of perseverance Links mentioned in this episode: Duncan Wardle's website: https://duncanwardle.com/ Bonus: This episode was made possible by our premium innovation and creativity training. Take your innovation and creativity capabilities to the next level by investing in yourself now, at https://www.ideatovalue.com/all-access-pass-insider-secrets/ * Subscribe on iTunes to the Idea to Value Podcast: https://itunes.apple.com/gb/podcast/idea-to-value-creativity-innovation/id1199964981?mt=2 * Subscribe on Stitcher to the Idea to Value Podcast: http://www.stitcher.com/s?fid=129437&refid=stpr * Subscribe on Google Play to the Idea to Value Podcast: https://playmusic.app.goo.gl/?ibi=com.google.PlayMusic&isi=691797987&ius=googleplaymusic&apn=com.google.android.music&link=https://play.google.com/music/m/Ifjlz5o2w27yr4wn7belsne26oq?t%3DIdea_to_Value_-_Creativity_and_Innovation%26pcampaignid%3DMKT-na-all-co-pr-mu-pod-16
Today’s guests have all produced outstanding campaigns for the SEMRush Australia Search Awards. Here’s a summary of the conversation that we had… 2:30 Duncan Jones, Head of Strategy and Growth at Web Profits give some background to the winning entry: Aussie Broadband 3:27 Duncan gives a summary of Aussie Broadband’s integrated marketing campaign 7:02 How Duncan does growth marketing 12:12 About Duncan’s team 13:30 How to encourage more online reviews 16:40 Matt from Yellow Octopus shares his campaign for “The Living Room” 20:07 What does an engagement ad look like? 24:00 Matt’s thought on what integrated marketing is 27:33 Why time was of the essence for Matt and what that meant for implementing the campaign 28:57 Russ’ campaign for Billy J Boutique 35:00 How Russ structures his team and gets everyone to work together 39:28 What Duncan would do differently next time 40:42 Duncan shares his actionable tip 42:16 Matt shares learnings from this campaign 43:54 Matt shares his actionable tip 45:21 What would Russ change in hindsight? 46:30 Russ shares his actionable tip Today’s guests were: Russ Macumber, a Senior Digital Strategist at Impressive.com.au Duncan Jones , Head of Strategy at Growth at webprofits.com.au Marketing Maestro at YellowOctopus.com.au
Subscribe to Social Business Engine Apple Podcasts |Stitcher |Google Play On this episode, you’re going to meet Duncan Wardle. Duncan spent 30 years at arguably the best-known brand in the world - Disney. In his last role he was a global executive in charge of something most companies don’t even identify as a function in the business. That function is innovation. As Vice President of Innovation & Creativity it was his job to invent new ways to generate revenue. We think of innovation as something that companies DO, but in reality, it’s the people in those companies who innovate. The problem is most people aren’t given the time OR the tools to innovate. After 30 years in a global corporate brand, Duncan has started his own company - ID8&INNOV8 - where he travels the globe helping companies – many of which are household brand names – overcome the challenges associated with innovating. Duncan shares 4 tools that foster creativity and enable companies to innovate. Start with your end user’s greatest need List the rules of your challenge as quickly as you can Take one rule and ask “What if this rule didn't exist?” Imagine a world where that rule isn’t in effect These tools are applicable whether your company is B2C, B2B, or non-profit because they are universal principles. 4 Barriers To Creativity And Innovation In Most Organizations One of the most interesting things Duncan revealed during this conversation is that very few people say that they have their best ideas while they are at work. That means there’s a disconnect in the way companies are trying to encourage their team members to innovate - because they try to make it happen while the team is at work without addressing the reasons creativity is hampered. What is it about being at work that blocks creativity? Duncan says there are four common barriers to creativity and innovation in most organizations: A lack of time. Policies, procedures, processes, and more keep employees busy, not allowing much time for creativity Companies tend to have no common definition of creativity or innovation, so those working together have a hard time rowing in the same direction Companies tend to be risk averse instead of risk courageous, which causes them to miss the opportunity to be customer-centric Ideas tend to get stuck or killed as they move through the organization toward implementation Do you see any of these present in your workplace? The answer is not to get out of the office but to learn new ways of approaching the innovation process. Why We Need Design Thinking Tools To Help Us Innovate and Create Every human being is creative in some way, but we all struggle to believe it. That’s because from a very young age we’ve been told that there is a special group of people who are creative - and we’re likely not among them. Besides that, we’ve each built our own areas of experience and expertise. The strengths that come with expertise are predicated on the attainment of knowledge, facts, and certainty upon which we base our decisions and observations. That locks us into patterns and styles of thinking that are diametrically opposed to creativity. Design thinking tools enable us to turn problems or challenges into games that magically switch the brain to “What if?” mode rather than “It won’t work” mode. Duncan believes this kind of approach can help businesses and sales organizations discover new ways of serving customers. How To Use The Words “Yes, and” To Get Creativity And Innovation Going Many companies or teams organize “brainstorming” sessions to enable people to work toward innovative solutions together. The problem is that the work environment fosters a “stressed brain” condition that prohibits creativity. Duncan says there are a handful of design thinking tools that can be used to move the team out of that state. One of his favorites is this: Anytime a person raises an objection, someone on the team should respond with the phrase, “Yes, and…” That kind of response opens the door to possibilities rather than leaving the objection as a hard and fast obstacle that can’t be overcome. As a bonus outcome, using this approach causes most teams to experience the success as a team effort rather than the result of one person’s contribution. Duncan says this is an example of how being playful enables the brain to relax - which causes creativity to increase. Learn more about how to spark creativity and innovation in your company by listening to this conversation with Duncan Wardle. How Design Thinking Tools Can Be Applied Specifically To A B2B Context All through this conversation, Duncan insists that design thinking tools apply to a B2B context as well as any other. Bernie wanted to hear Duncan’s specific reasons behind that assertion and his answer was simple but powerful. He pointed out that many sales organizations or businesses have never physically gotten out of their controlled, comfortable environment to get into the shoes of their customer. That puts them at a disadvantage immediately because they don’t truly know their customer’s needs or their experience with the product or service they offer. Duncan says that if companies are unwilling to take that critical step, they may innovate but what they come up with won’t be relevant to their customers. Featured on This Episode Duncan Wardle’s Website and Company - ID8&INNOV8 Duncan on LinkedIn Duncan on Twitter: @DuncanJWardle Outline of This Episode [2:31] How Duncan became the director of Innovation and Creativity for Disney [7:44] Why we need tools to help us learn to innovate and create [16:02] How does a company go through the process of innovating toward reinvention? [19:06] Why do the best ideas not typically come to us at work? [23:15] The power of bringing in a naive expert [29:09] How design thinking and creativity can work in the B2B context Resources & People Mentioned Be sure to download the case study that accompanies the podcast series - Social Business Journal Volume 11. It weaves together the narrative of social selling success factors at SAP. It’s available for download, ungated here. Stanley / Black & Decker Grab your copy of “Savvy Social Selling the SAP Way” In Social Business Journal Volume 10, Lithium’s SVP of Marketing Dayle Hall, drops a ton of wisdom around the top 5 most influential topics in B2B marketing. 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This week on MIA Radio we interview Dr. Duncan Double. Duncan is a Consultant Psychiatrist at the Norfolk and Suffolk NHS Foundation Trust. He is founder of the Critical Psychiatry Network and also runs a critical psychiatry blog. He edited the book Critical psychiatry: The limits of madness published in 2006 and has written a number of journal articles and book chapters. We talk about Duncan’s experiences as a critical psychiatrist working within a bio-medically oriented profession. In this interview we discuss: How reading Freud as a teenager led Duncan to his interest in psychiatry. That, early in his training, he found it difficult to take to the overly physicalist aspects of what he was expected to learn. How he became interested in the work of RD Laing and Thomas Szsaz. How he left his studies for a time, working with drug users in London, studying for a psychology degree and working in banking. The formation of the Critical Psychiatry Network in January 1999. How critical psychiatrists take a different perspective from mainstream psychiatrists who tend to believe that mental illness is a brain disease. That critical psychiatrists are not so interested in arriving at a single word diagnosis, instead the focus is on understanding the person and why they have presented with the problems they have in the context of their life situation. That critical psychiatrists aim to minimise the use of coercion and have been against the introduction of community treatment orders. That the emphasis in treatment is on helping people improve their social situation and to be as independent as they want to be. How Duncan felt about a period of suspension which arose partly because of his different practices, being less concerned about formal diagnosis and using less medication than other psychiatrists. That critical psychiatry is still looking for more acceptance from the mainstream. That Duncan welcomes the more recent emphasis on recovery in mental health services. That Duncan does use medication but is very aware that the evidence for psychiatric treatment is biased for methodological reasons, for example, the difficulties having properly blinded placebo-controlled trials. That good science is often being sceptical about the evidence. That people can form attachments to their medication, so it is not surprising that people may become dependent on it and therefore may have discontinuation problems. Duncan’s critical psychiatry blog which he would like to invite readers to visit and that he would like to develop an Institute of Critical Psychiatry. Relevant Links: Critical Psychiatry Blog Critical Psychiatry Website The Critical Psychiatry Network Critical Psychiatry: The limits of madness (2006) My tutor said to me, this talk is dangerous What is Critical Psychiatry?
Last week, I put out the call for you to ask "Everything you always wanted to know about audio electronics, but were afraid to ask." The response was awesome, and a tad overwhelming: almost 50 questions! I want to sincerely thank all of you who posed questions, we got some great stuff. On Saturday our volunteer expert, Duncan Gray, joined me to answer your questions podcast style. Download the MP3 file or subscribe via iTunes Here's what we covered in chronological order: How Duncan got into audio electronics (as usual, it involved breaking something) Circuit talk: What does class-A mean? Why is it desirable? How do I measure the total current draw of modules in a 51x rack? How do I choose the right power supply for a given DIY project? What's the difference between an LC and RC filter? What happens to the Q, or bandwidth, in a swinging input EQ topology? What's the simplest way electronically to make a noise? Why do parts of a circuit go to ground? How should I ground inside the box? What is star grounding? Coloration talk: Is there really a difference between NOS and new transistors? How do you know if a device needs recapping? Discrete vs. monolithic opamps? How close can we get to replicating vintage gear? What does a good preamp do that I can't just do in post production? How do I get my foot in the door doing audio design? The incredible learning resources at HyperPhysics Again, many thanks to Duncan and those who asked questions. Stay tuned for pt. 2, when we'll talk about troubleshooting, safety, reference levels, and impedance.