Podcast appearances and mentions of paul zahra

In this episode of the Association Hub Podcast, Olena sits down with Paul Zahra, outgoing CEO of the Australian Retailers Association (ARA). Known for his transformative leadership, Paul reflects on his five-year tenure, where he helped the ARA navigate a turbulent era marked by the COVID pandemic, economic shifts, and changing consumer behavior. He shares insights on the power of community in associations, the importance of understanding diverse member needs, and how tailored resources can drive engagement and value. Paul also offers valuable advice for association leaders on the keys to resilience and strategic growth in a fast-changing landscape. As Paul moves on to new opportunities, he provides a glimpse into the ARA's future as it transitions into the Australian Retail Council, a consolidation aimed at enhancing the industry's voice and impact. Whether you're an association leader or a retail industry professional, Paul's insights on handling change, embracing challenges, and delivering member value make this a must-listen episode.

Nevena and Macca talk to Paul Zahra- Australian Retailers Association, Update of Australia's Current Retail Landscape.   The post Saturday 2nd November, 2024: Paul Zahra- Australian Retailers Association, Update of Australia's Current Retail Landscape appeared first on Saturday Magazine.

Retail sales are very sluggish, but could get a boost from Halloween, Black Friday and Christmas spending in the coming months.See omnystudio.com/listener for privacy information.

In this special peak season episode of Retail Therapy, Paul Zahra is joined by Craig Woolford, Senior Retail Analyst in the Consumer Sector at MST Marquee. Together, they explore what's in store for retailers and consumers during the busiest time of the year—Black Friday, Cyber Monday and Christmas shopping. The conversation covers the challenges retailers face with rising costs and supply chain pressures, as well as consumer behaviour shifts amid the ongoing cost-of-living crunch. Craig shares valuable insights on category performance, peak season trends and what retailers can expect for Boxing Day sales. Key topics discussed: A recap of the retail industry's performance in 2024 Key trends and challenges leading into Christmas trading Insights into changing shopper behaviour and category performance Predictions for Black Friday and Cyber Monday sales The impact of supply chain issues on retailers this holiday season Strategies retailers can use to manage costs and team hiring ahead of the Christmas rush

On this week's episode, the CEO of the Australian Retailers Association Paul Zahra divulges when he thinks the perfect time to leave a job is, he reflects on the importance of using one's uniqueness as a source of strength and discusses how he gets up before 5am every day. This podcast is sponsored by Hyperion Asset ManagementSee omnystudio.com/listener for privacy information.

Join us for an insightful conversation with Matt Davis, CEO of Salvos Stores, as he shares his journey of leading one of the world's most impactful charitable organisations. In this episode, Matt sits down with Paul Zahra to discuss leadership in the nonprofit sector, how to navigate crises and the future of humanitarian retail.

Embracing Authenticity: A Journey of Resilience, Growth, and Passion with Fleur Brown, Chief Industry Affairs Officer at ARA Welcome to an insightful episode of the Leadership Odyssey's podcast, featuring Fleur Brown, whose journey embodies the essence of authentic leadership and relentless passion. As a founding Director of TEDx Sydney and the Chief Industry Affairs Officer at ARA, Fleur has left a lasting impact in entrepreneurship, media, and sustainability. From her early childhood experiences as part of a cult to her journey of finding balance and authentic expression, Fleur's story is a testament to the transformative power of embracing personal identity and navigating diverse career paths.   Key Highlights: Empowering Authenticity: Fleur's journey is a testament to the power of embracing authenticity, a lesson she learned early on and carried through to her roles as founding director of TEDx Sydney and producer of the Nine Network's Entrepreneurship TV show. Her unwavering commitment to staying true to herself has not only shaped her own path but also served as a source of inspiration for others navigating their own leadership journeys. Leadership in Diversity: As the Chief Industry Affairs Officer at ARA, Fleur is a leading advocate for diversity and inclusion in the retail sector. Her work in promoting social impact and sustainability has reshaped industry standards, making a tangible difference in people's lives and the planet. Embracing Portfolio Careers: Fleur's embrace of a portfolio career reflects her versatile talents and interests, from journalism to entrepreneurship. Her willingness to explore new opportunities, including owning a TV show, highlights the importance of adaptability and lifelong learning in leadership. Navigating Challenges: Fleur's career journey is a testament to her resilience and adaptability in the face of challenges. Despite grappling with self-doubt and the unfamiliarity of new endeavours, such as stepping in front of the camera as a media spokesperson, Fleur embraced these opportunities with courage and conviction. Notably, her transition into this role was encouraged by mentors like Paul Zahra, marking a significant shift from her previous avoidance of the camera, despite running her own TV show and training hundreds of media personnel in media training techniques.   In closing, Fleur's journey serves as a powerful reminder of the transformative power of authenticity, passion, and perseverance in leadership. From her early experiences shaping her worldview to her current role as a changemaker in the retail sector, Fleur's story is a testament to the importance of staying true to oneself while making a positive impact on the world. Thank you, Fleur, for sharing your inspiring journey with us, and thank you to our listeners for joining us on this odyssey of leadership exploration.   Connect with Fleur: LinkedIn  Connect with ARA: LinkedIn | Website  Connect with Kirsty Gee:  LinkedIn |  Instagram. Sponsorship: Naturally Glutenfree website

CEO of the Australian Retailers Association, Paul Zahra, spoke on the latest data from the Australian Bureau of Statistics.See omnystudio.com/listener for privacy information.

The Australian Retail Association CEO, Paul Zahra, joined 4BC Drive with Peter Gleeson to called on large multinational suppliers to appear at the supermarket senate inquiry.See omnystudio.com/listener for privacy information.

Matthew Pantelis speaks with Paul Zahra, CEO, Australian Retailers Association about the ports dispute and what it means for retailers.See omnystudio.com/listener for privacy information.

Paul Zahra, Australian Retailers Association CEOSee omnystudio.com/listener for privacy information.

CEO of the Australian Retailers Association, Paul Zahra, says Aussies are looking to save a dollar wherever they can, and retailers are running more promotions than you'd usually see at this time of year to try and lure shoppers to spend their hard earned cash.See omnystudio.com/listener for privacy information.

Tom Rehn, Paul Zahra, Around the Courts with Sean Fewster, Scott Harris, Lucy's Movie Review, David Koch, Premier Peter Malinauskas and Peter ColdicottSee omnystudio.com/listener for privacy information.

Dannii and Macca are joined live in the studio by Paul Zahra- Australian Retailers Association, as we approach Christmas what is in store for retailers and consumers, how will recent... LEARN MORE The post Saturday 18th, November, 2023, Paul Zahra- Australian Retailers Association appeared first on Saturday Magazine.

Small Biz Matters: People, Policy, Purpose ~ Episode #211 Broadcast date: 31st October 2023 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Paul Zahra, Chief Executive Officer at Australian Retailers Association EP#211 ~ The Australian Retailers Association is celebrating 120 years - what makes a successful association last? With Paul Zahra, CEO ARA Today we welcome Paul Zahra, the CEO of the Australian Retailers Association. It is their 120 year anniversary so we are going to talk about how they represent their 50,000 retail shopfronts throughout Australia. what makes a successful association last? As a national body, how do you balance the policy work across so many different government agencies? And importantly, what do you think will be the focus of small business policy in the next 12 months? PEOPLE - ARA has been around for 120 years now – what makes a successful association last, through the trials and tribulations of government policy and advocacy work?  As a national body, how do you balance the policy work you do across so many different government bodies (local, state, federal) POLICY - What are the key areas of policy that the ARA focusing on at the moment? Are there some issues that occupy much more of your time and are more complex and how do you determine as the CEO where the focus areas are at any one time? What do you think will be the focus of small business policy in the next 12 months? PURPOSE - Tell us a little bit about how you personally moved into the world of advocacy and why you're so passionate about looking after small business retailers? Paul Zahra is a leading figure of Australian retail having worked in the industry for 40 years including in senior executive and non-executive roles and as a company advisor.  He has previously held senior leadership positions at Target, Officeworks and at David Jones where he was the CEO and Managing Director. Paul leads the team at the Australian Retailers Association – Australia's oldest, largest and most diverse retail body, representing a $400 billion sector that employs one in ten Australians. To find out more go to: https://www.retail.org.au

Paul Zahra, CEO, Australian Retailers Association speaks with Matthew Pantelis about retail crime on the way up.See omnystudio.com/listener for privacy information.

Paul Zahra on how to shop and save.See omnystudio.com/listener for privacy information.

Macca, Paul and Isaac talk to Paul Zahra, Australian Retailers Association in regards to state of retail sales, and an update on the  interest rate pause. The post Saturday 5th, August, 2023: Paul Zahra, Australian Retailers Association appeared first on Saturday Magazine.

In this episode, I speak with Paul Zahra, the CEO of the Australian Retailers Association. Paul is a leading figure of Australian retail having worked in the industry for 40 years including in senior executive and non-executive roles and as a company advisor. Paul has previously held senior leadership positions at Target, Officeworks and at David Jones where he was the CEO and Managing Director. Paul leads the team at the Australian Retailers Association – Australia's oldest, largest and most diverse retail body, representing a $400 billion sector that employs one in ten Australians. During our dynamic chat, Paul Shared: His assessment of the health of Australian Retail Strategies we can embrace to embark on the future of retail Noteworthy shifts and trends, such as sustainability, Ai, Innovation and technology Marketplace Intelligence Insights The enormous benefits of becoming an ARA member You can find the ARA at: ARA  Homepage | Australian Retailers Association ARA  Instagram READY TO SCALE UP? Ready to level up to a new phase of growth and expansion? Elizabeth founded fashion consultancy Fashion Equipped in 2012 to expand the reach and potential of the Australian industry. Backed by decades of experience in all aspects of the business, and passionate about entrepreneurship, growth and the power of community, Elizabeth delivers fashion consulting, mentorship and online learning to hundreds of businesses and counting. From buying, product development, sales and sourcing, to strategic planning, marketing and team management, our expert line-up of industry insiders are committed to sharing their knowledge, networks and passion - to empower you to build a thriving fashion business. Elizabeth's next availability for consulting is September 2023. Feel free to reach out to her directly at elizabeth@fashionequipped.com.au.  Consulting is suited to brands that are already trading and ready to work on their strategic growth plans.  READY TO START UP? Ready to bring your vision to life and start your fashion business? ONLINE LEARNING We've crafted our decades of experience into an online fashion business syllabus informed by and tailored to the real world. Start Your Fashion Business is an industry-first online learning platform and a dynamic and engaged community. If you are a startup who wants to make the Fashion Business your Business – then head to our website and watch the replay of our last Info Session & QA. Our ‘Start Your Fashion Business' programme is open online, so if you would like to join our community jump straight in! MENTORSHIP   It takes finely tuned business skills to make it in fashion, but mindset also plays a huge role. This is why mentorship is an essential ingredient to success – few can guide you on this path better than those who've already walked it and our deeply experienced mentors are here to help you navigate the business while building a strong mindset.  If you want to work 1:1 with a Mentor and kickstart your biz development, you can head to Your Mentor Collective – book a 1 hour of power session with one of our amazing industry Mentors - that's where the magic happens! MINI COURSES If you're up for a Mini-Course, check out our Start and Scale Studio on our Fashion Equipped website and explore Start your Sourcing Strategy, Startup Cost Analysis, and Tech Pack Development. You can find Fashion Equipped over at: Instagram: @fashionequipped @startyourfashionbusiness_au Podcast Insta: @fashionbusinessmindset Facebook: www.facebook.com/fashionequipped Website: www.fashionequipped.com.au Let's do this together, let's make The Fashion Business, YOUR Business!See omnystudio.com/listener for privacy information.

Retail sales rose 0.7% in May as retailers brought forward sales and lifted promotional activity. SBS Finance Editor Ricardo Gonçalves speaks with Paul Zahra from the Australian Retailers Association to find out more, including what kind of products offer the best value right now for those with money to spend; plus hear from George Boubouras from K2 Asset Management Ltd for a wrap of the sharemarket action; while Charlie Page speaks with Erin Devlin from the Recruitment, Consultant and Staffing Association who reveals just how in demand people are with AI development skills.

Retail sales rose 0.7% in May as retailers brought forward sales and lifted promotional activity. SBS Finance Editor Ricardo Gonçalves speaks with Paul Zahra from the Australian Retailers Association to find out more, including what kind of products offer the best value right now for those with money to spend; plus hear from George Boubouras from K2 Asset Management Ltd for a wrap of the sharemarket action; while Charlie Page speaks with Erin Devlin from the Recruitment, Consultant and Staffing Association who reveals just how in demand people are with AI development skills.

In this episode of Retail Therapy, we're joined by David Mannah, CEO of creative and marketing agency MDivision, and founder of the Australian Hair and Fashion Awards. Speaking with podcast host Paul Zahra, David shares his passion for all things hair and beauty and gives insights into the innovations happening in the industry. David talks about his background and the founding of MDivision, a creative and marketing agency that has worked with leading brands in the hair and beauty industry, such as Loreal, Dyson, Revlon, and American Crew. He also discusses his motivation for founding the Australian Hair and Fashion Awards, the longest-running independent hairdressing awards program. The conversation moves on to the challenges faced by the hair and beauty industry in Australia, particularly in terms of skill and labour shortages. David shares his thoughts on the solutions needed to address this issue and boost training and apprenticeships. As a mentor to many young hairdressers, David also talks about the next generation of talent and how they are shaping up. And, he shares some insights into the digital trends in the industry, including changes in consumer behaviour and the industry's adaptation to these changes. David Mannah's passion for the hair and beauty industry is evident throughout this episode of Retail Therapy, and his dedication to the growth and development of the industry is truly inspiring.   Learn more about American Express: https://www.americanexpress.com/au/merchant/accept-amex-cards.html  ABOUT THE ARA: The Australian Retailers Association (ARA) is the oldest, largest and most diverse national retail body, representing a $400bn sector that employs 1.3 million Australians. Learn more: retail.org.au Follow us on LinkedIn, Facebook, Twitter and Instagram.

In this episode of Retail Therapy, we have the pleasure of hosting Brian Solis. Brian is a leading digital anthropologist and futurist, known for his expertise in digital transformation, customer experience, and innovation. He is currently the Global Innovation Evangelist at Salesforce, where he leverages his vast knowledge to drive thought leadership and research.   Join host Paul Zahra, CEO of ARA, to delve into Brian's unique perspectives on the ever-evolving retail industry. With over 700,000 followers on social media, Brian brings a wealth of insights and observations to the table, offering a glimpse into the future of retail.   Tune in to hear Brian and Paul discuss the following topics: Brian's journey as a digital anthropologist and futurist The role of ethics in shaping customer purchase decisions and how companies can stay ahead of the curve The impact of the Covid-19 pandemic on the future of retail, and the disconnect between older and younger customers The significance of customer retention and the reimagination of customer loyalty Addressing the growing digital divide and its impact on the workforce Navigating the challenging economic landscape for retailers in the current climate. Learn more about American Express: https://www.americanexpress.com/au/merchant/accept-amex-cards.html  ABOUT THE ARA: The Australian Retailers Association (ARA) is the oldest, largest and most diverse national retail body, representing a $400bn sector that employs 1.3 million Australians. Learn more: retail.org.au Follow us on LinkedIn, Facebook, Twitter and Instagram.

We're kicking off Season 4 of Retail Therapy with a scene-setting conversation with Kate Pounder, CEO of the Technology Council of Australia.     Kate has led the Tech Council since it was founded in August 2021 – it is the peak body representing Australia's tech sector, and its membership includes the likes of Atlassian, Google, Microsoft, Amazon Web Services, plus many more.      New and transformative technologies continue to support the retail industry's growth and evolution - and we have launched this season to help retailers navigate this space. This chat with Kate gives great insight into the current landscape of the Australian innovation agenda and the key challenges that lie ahead of its biggest opportunities, particularly around digital skills shortages.     In this episode Kate and Paul Zahra discuss:  The priorities for the Tech Council heading into the new year Key opportunities for the innovation agenda in Australia  The role of startups in the Australian retail landscape How tech can address skills shortages  Technology and sustainability - the next frontier  Learn more about American Express: https://www.americanexpress.com/au/merchant/accept-amex-cards.html  ABOUT THE ARA: The Australian Retailers Association (ARA) is the oldest, largest and most diverse national retail body, representing a $400bn sector that employs 1.3 million Australians. Learn more: retail.org.au Follow us on LinkedIn, Facebook, Twitter and Instagram.

Warren Moore checks in with Paul Zahra, CEO Australian Retailers Association, to see how they have been travelling with current inflation figures and staff shortages heading into the Christmas season. See omnystudio.com/listener for privacy information.

Australian Retailers Association's CEO Paul Zahra on Christmas spending predictions.See omnystudio.com/listener for privacy information.

Macca and Todd are joined live in the studio CEO of the Australian Retailers Association, Paul Zahra on everything you need to know about retail, Christmas shopping and so much... LEARN MORE The post Saturday Magazine 15/10/2022 Paul Zahra CEO Australian Retailers Association appeared first on Saturday Magazine.

Luke and Paul Zahra the CEO of the Australian Retailers Association, discuss our current labour  and skill shortage and what he believes will assist in fixing that...See omnystudio.com/listener for privacy information.

There's a push for children as young as 13 to be allowed to work to help address staff shortages across Australia. Australian Retailers Association chief Paul Zahra told 3AW the current laws were inconsistent.See omnystudio.com/listener for privacy information.

With labour shortages keeping businesses unhappy, a fight over migration numbers is expected at the Jobs Summit. Plus, we could be headed back to Covid mandates.See omnystudio.com/listener for privacy information.

Join us for some Retail Therapy in the Amex Lounge with Lynda McAlary-Smith, Victorian Small Business Commissioner. Her role supports the 644,000 small businesses to resolve disputes as well as providing advice, advocacy and education. No matter where your business is located, Lynda's words will resonate.  Once having worked in the public service at both state and federal levels, including her time as the acting Deputy Fair Work Ombudsman, Lynda knows her stuff when it comes to addressing all things small business. She's incredibly passionate and committed to representing their voice into government, ensuring the real life experience of SMBs is represented. Starting her new role during Melbourne's sixth lockdown was challenging she admits, given what she small businesses dealt with. Now, she sees the many innovations and entrepreneurial spirit of this community continuing on and is more passionate than ever to empower business owners. Lynda chats with ARA CEO and podcast host Paul Zahra to discuss: What it's like starting a new role during lockdown The many lessons and opportunities The tenancy relief scheme Impressive innovations retained post-Covid A frontline opinion of Melbourne's CBD future Consumer driven sustainability and diversity changes Priorities for the Commission moving forward We hope you enjoy the last episode of Season Two! What an inspiring bunch of retail champions we've had in the Amex Lounge. Stay tuned for Season Three! With special thanks to ARA strategic partner, American Express, for enabling this podcast series to come to life. Learn more about American Express: https://www.americanexpress.com/au/merchant/accept-amex-cards.html 

Retail figures were strong in the last quarter, with record sales seeing the sector grow 1.6%, and expected to stay strong through 2022 despite rising interest rates. See omnystudio.com/listener for privacy information.

Rule easing around casual contact isolation in NSW and VIC has business leaders crying out for other states to follow to help solve worker shortages. See omnystudio.com/listener for privacy information.

CEO of the Australian Retailers Association, Paul Zahra, says it'll significantly ease the pressure on retailers who've been left short-staffed due to isolation requirements. See omnystudio.com/listener for privacy information.

Christmas special: Joining ARA CEO Paul Zahra for some Retail Therapy in the Amex Lounge today is Gemma Rees, Managing Partner at Fabric and Keenan Motto, Creative Partner at Fabric – which is part of the TBWA network – a strategic and design-led agency specialising in fashion and lifestyle brands.   Since the launch of the agency in 2019, Fabric has developed some iconic campaigns for retailers including MJ Bale, General Pants and Sheridan – they are also a strategic partner of the ARA, delivering our new brand and design systems as well as other campaigns to support and promote the retail industry.     As we head into the important festive trading period – a well-executed campaign around Christmas could make or break the fortunes for a retailer. Gemma and Keenan sat down with Paul Zahra in the Amex Lounge to talk about the upcoming Christmas shopping period and explore their top tips to retailers during this critical time.   Paul, Keenan and Gemma discuss:   The time and effort that goes into bringing a Christmas campaign to life   Functional and tactical Christmas campaigns   Leaning into the mindset and emotion of people   The evolution of Christmas campaigns over the years   Taking an omni-channel approach to reach wider audiences   The role of online and in-store experiences   The uniqueness of an Australian Christmas   Conscious consumerism, sustainability and circularity trends   Iconic Christmas campaigns that have left a lasting legacy   Check out Fabric Agency: https://www.fabricagency.com.au/ ABOUT THE ARA:  The Australian Retailers Association (ARA) is Australia's oldest, largest and most diverse retail body, representing a $360bn sector which employs one in ten Australians. Learn more: https://www.retail.org.au/  Learn more about American Express: https://www.americanexpress.com/au/merchant/accept-amex-cards.html   

OECD downgrades its outlook for Australian living standards over the next 40 years, forecasting per capita GDP of just 0.9% between 2018 and 2030.Australian Retailers' Association chief Paul Zahra said Victorian retailers lost $1 billion in trade per week during the lockdown and 25 to 50% of Melbourne small CBD retailers may have closed.Three global investor groups worth more than $US46 trillion ($62 trillion) have labelled Australia one of the least attractive destinations for green investment, alongside Saudi Arabia and Russia.Economists and markets disagree with the Reserve Bank of Australia's firm stance that the cash rate won't rise before 2024. They say surging prices in housing and energy will bring sustainable inflation back to its targeted band well before then.Rio Tinto was “at best” incompetent and at worst deliberately deceived traditional owners over plans to blast Juukan Gorge, according to the parliamentary inquiryFollow my socials on: https://twitter.com/leongettlerhttps://www.instagram.com/leongettler/https://www.linkedin.com/in/leongettler/https://www.facebook.com/talkingbusinesspodcast See acast.com/privacy for privacy and opt-out information.

At midnight on Thursday, Victorians will begin to taste freedom when the state's sixth lockdown lifts, despite stubbornly high COVID-19 infections. It's welcome news for the state's battered economy, but there's some frustration over which businesses have been classified as 'essential'.

In this episode of Ready to Retail, we are joined by Paul Zahra the CEO of the Australian Retailers Association. ‘The Australian Retailers Association is Australia's largest and oldest retail association and represent over 1.2 million people and a $360billion sector. Their mission is to ensure retail success by informing, protecting, advocating, educating, and saving money for members'. The ARA provides opportunities to engage, learn and network with industry peers through events, workshops, courses, and webinars. And as part of the Licensed Post Office network, you are automatically provided a membership courtesy of Australia Post!We had the opportunity to talk with Paul about the state of retail, consumer habits and where that's all heading, some key actions we can take to prepare for this next part of the retail year, the part the ARA plays in retail and what support they offer to our network.We talk through all of this and more in this episode, and if you would like to more information on the Australian Retailers Association and what they do, you can click HERE or follow the below:The Australian Retailers Association (ARA) membership protects retailers from the day to day risks of running a retail business by ensuring retailers such as Licensed Post Offices have all the necessary tools and frameworks for successful operations. Australia Post provides complimentary ARA membership to all licensees. As a licensee, there's no need to be in the dark about employment relations (ER), wage rates, dismissals, tenancy issues, and more.If you require additional information, please call the ARA on 1300 368 041 or e-mail membership@retail.org.auAs part of your membership you will receive:• Employment Relations support including unlimited telephone advice; employment enquiries such as redundancy and wage rates and invitations to seminars and industry events• Access to a no obligation consultation in relation to any issue with your retail lease and the Lessee/ Landlord relationship.Support is provided by Lease1. Consultations can be booked directly through www.lease1.com.au or by contacting a Member Services officer at the ARA.Opt-in now to gain access to the ER portal and to receive email communications from ARA.Go to POP | Knowledge Hub | LPO | Benefits Plus Program, download and fill in the form and fax to (03) 8379 3800Visit POP: Benefits Plus - ARA membership inclusionsAccess to the ERMS portal: HR support for LPO'sAs always, if you have any comments, questions, suggestions or queries, please feel free to contact our team by emailing them on: retailacademy@auspost.com.au

with Brooke Corte See omnystudio.com/listener for privacy information.

বর্তমান লকডাউনের সময়টিতে পরিচ্ছন্নতা-কর্মীরা আগের যে-কোনো সময়ের চেয়ে বেশি ব্যস্ত হয়ে পড়েছেন। করোনাভাইরাস-সংক্রমিত স্থানগুলো তারা জীবাণুমুক্ত করছেন।

with Brooke Corte  See omnystudio.com/listener for privacy information.

“I think the most powerful thing a leader can do is actually listen and act on advice, as opposed to sprouting it. There is a perception that leadership is about having all the answers and knowing what to do, but I think sometimes it's more powerful to do the opposite.” In this episode of Retail Therapy, Paul Zahra speaks with Anthony Heraghty, Group Managing Director and CEO, Super Retail Group – one of Australasia's largest retailers, housing iconic brands including BCF Boating Camping Fishing, Macpac, Rebel and Supercheap Auto. Prior to his appointment as Group Managing Director and Chief Executive Officer, Anthony was Managing Director – Outdoor Retailing (2015–2019) where he was responsible for the BCF, Rays and Macpac businesses. Anthony has served in a variety of senior roles including Group General Manager of Underwear for Pacific Brands Limited, where he led the overhaul of the Bonds business from a wholesale operation to an omni-retailer, Global Marketing Director for Foster's Group Limited and Managing Director for George Patterson and McCann Erickson. In this episode, Paul and Anthony discuss:  What you learn growing up in a family small business Putting the customer first, second, third and fourth Retail being a ‘changeathon', where nothing is constant The importance of data and analytics, but also gut feel Thinking beyond product, price and convenience Demystifying a day in a life of a CEO Leadership and ambition Learn more about American Express. ABOUT THE ARA: The Australian Retailers Association is the oldest and largest Australian retail industry group, representing the $362 billion retail sector that employs approximately 1.3 million people nationwide. Learn more: retail.org.au Follow us on LinkedIn, Facebook, Twitter and Instagram.

The COB Podcast is sponsored by Kapstream, pioneering global absolute return fixed income investing since 2007, and one of Australia's largest and most awarded credit fund managers. Find out more about Kapstream's funds and read the PDS at kapstream.comToday's Top 3 VODs on ausbiz:Paul Zahra appreciates the sugar hit, but really wants some meat and veggies CEO Chat: G8 expects drop in attendance in July but cap raise will see it through Investors still excited by Buy-now Pay-Later  See acast.com/privacy for privacy and opt-out information.