Podcast appearances and mentions of Brian Solis

What happens when your AI strategy moves faster than your team's ability to trust it, govern it, or explain it? In this episode of Leveraging Thought Leadership, Peter Winick sits down with Kate O'Neill—Founder & CEO of KO Insights, author of "What Matters Next", and globally recognized as a "tech humanist"—to unpack what leaders are getting dangerously wrong about digital transformation right now. Kate challenges the default mindset that tech exists to serve the business first and humans second. She reframes the entire conversation as a three-way relationship between business, humans, and technology. That shift matters, because "human impact" isn't a nice-to-have. It's the core variable that determines whether innovation scales sustainably or collapses under backlash, risk, and regret. You'll hear why so many companies are racing into AI with confidence on the surface and fear underneath. Boards want speed. Markets reward bold moves. But many executives privately admit they don't fully understand the complexity or consequences of the decisions they're being pressured to make. Kate gives language for that tension and practical frameworks for "future-ready" leadership that doesn't sacrifice long-term resilience for short-term acceleration. The conversation gets real about what trust and risk actually mean in an AI-driven world. Kate argues that leaders need a better taxonomy of both—because without it, AI becomes a multiplier of bad decisions, not a generator of better ones. Faster isn't automatically smarter. And speed without wisdom is just expensive chaos. Finally, Kate shares the larger mission behind her work: influencing the decisions that impact millions of people downstream. Her "10,000 Boardrooms for 1 Billion People" initiative is built around one big idea—if we want human-friendly tech at scale, we need better thinking at the top. Not performative ethics. Not buzzwords. Better decisions, made earlier, by the people with the power to set direction. If you lead strategy, product, innovation, or culture—and you're feeling the pressure to "move faster" with AI—this episode gives you the language, frameworks, and leadership posture to move responsibly without losing momentum. Three Key Takeaways: • Human impact isn't a soft metric—it's a strategy decision. Kate reframes transformation as a three-way relationship between business, humans, and technology. If you don't design for the human outcome, the business outcome eventually breaks. • AI speed without trust creates risk. Leaders feel pressure to move fast, but trust, governance, and clarity lag behind. Without a shared understanding of risk and responsibility, AI becomes a multiplier of bad decisions. • Better decisions upstream create better outcomes at scale. Kate's "10,000 Boardrooms for 1 Billion People" idea drives home that the biggest lever isn't the tool—it's leadership judgment. The earlier the thinking improves at the top, the safer and more scalable innovation becomes. If Kate's "tech humanist" lens made you rethink how you're leading AI and transformation, your next listen should be our episode 149 with Brian Solis. Brian goes deep on what most leaders miss—the human side of digital change, the behavioral ripple effects of technology, and why transformation only works when it's designed for people, not just performance. Queue it up now and pair the two episodes back-to-back for a powerful executive playbook: Kate helps you decide what matters next—Brian helps you understand what your customers and employees will do next.

Forbes has called Brian Solis “one of the more creative and brilliant business minds of our time.” ZDNet heralded him as “one of the 21st century business world's leading thinkers,” and Entrepreneur Magazine described him as "a world's top superforecaster."Check out his latest bestseller, ⁠Mindshift: Transform Leadership, Drive Innovation and Reshape The Future⁠Brian is a world-renowned digital futurist, 9x best-selling author, and international keynote speaker. He has published over 70 widely read research reports that explore the future of business and industries, disruptive technologies, and shifts in markets and consumer behaviors. Brian serves as the Head of Global Innovation at ServiceNow. In his role, Brian leads a global network of Innovation Officers and Futurists who study emerging technologies and micro and macro trends, business transformation patterns, and customer insights to understand important shifts affecting organizations and the markets they serve.  The Innovation team produces original research and thought leadership and delivers presentations and workshops that help leaders anticipate shifts, capitalize on trends, and drive resilience and long-term growth. He is published in industry publications such as Harvard Business Review, Fast Company, CIO, Forbes, and Worth. And he has consistently been recognized as one of the world's leading thinkers in innovation, business transformation, and leadership for almost three decades. 

Join host Jaeden Schafer as he welcomes Brian Solis, Senior Innovation Leader at ServiceNow, to discuss the transformative power of AI in enterprise workflows. Discover how AI is reshaping industries, the importance of human orchestration, and the future of work in a rapidly evolving technological landscape.Mindshift Book

How does behavior affect transformation? Digital anthropologist and ServiceNow Head of Global Innovation Brian Solis joins to discuss iteration vs. innovation, learning vs. unlearning, and why culture is a catalyst—and barrier—to change.

Brian Solis on how purpose, curiosity and creativity will help us shape the future This week Tammy is joined by visionary futurist and digital anthropologist Brian Solis. Brian is the Head of Global Innovation at ServiceNow and is one of the most interesting thinkers on how disruptive technologies like AI can impact businesses and the customer experience. Brian and Tammy discuss the mind shift that's needed in our current changing world and Brian shares his reflections on how you can help shape the future, not just react to it.Please note that the views expressed may not necessarily be those of NTT DATALinks: Brian Solis Mindshift Brian Solis TV Lifescale Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Request A Customized Workshop For Your Company In this episode of "Negotiate Anything," host Kwame Christian welcomes Brian Solis, the Head of Global Innovation at ServiceNow, to discuss the future of technology and its implications for leadership and negotiation. Brian shares insights from his new book "Mindshift," emphasizing the need for a proactive and optimistic approach to technological disruptions. Through real-world examples, they explore how leaders can break through fear and skepticism to harness new technologies effectively. This conversation provides valuable strategies for navigating the complex landscape of technological innovation and change management in negotiations. What's Covered: The importance of embracing technological disruptions like generative AI How leaders can effectively persuade their teams to adopt new technologies Real-world examples to illustrate the power of futuristic thinking Connect with Brian briansolis.com Order Now Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future by Brian Solis Follow Brian on LinkedIn Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn The Ultimate Negotiation Guide Click here to buy your copy of How To Have Difficult Conversations About Race! Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!

Request A Customized Workshop For Your Company In this episode of "Negotiate Anything," host Kwame Christian welcomes Brian Solis, the Head of Global Innovation at ServiceNow, to discuss the future of technology and its implications for leadership and negotiation. Brian shares insights from his new book "Mindshift," emphasizing the need for a proactive and optimistic approach to technological disruptions. Through real-world examples, they explore how leaders can break through fear and skepticism to harness new technologies effectively. This conversation provides valuable strategies for navigating the complex landscape of technological innovation and change management in negotiations. What's Covered: The importance of embracing technological disruptions like generative AI How leaders can effectively persuade their teams to adopt new technologies Real-world examples to illustrate the power of futuristic thinking Connect with Brian briansolis.com Order Now Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future by Brian Solis Follow Brian on LinkedIn Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn The Ultimate Negotiation Guide Click here to buy your copy of How To Have Difficult Conversations About Race! Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!

Minter Dialogue with Brian Solis In this 596th episode, I sit down with Brian Solis, a digital analyst, anthropologist, and futurist. We explore his journey from digital disruption expert to personal transformation advocate, discussing his latest book, "Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future." Brian shares insights on the rapid acceleration of digital adoption during COVID-19 and the subsequent challenges in true business transformation. We delve into the importance of self-awareness, humility, and empathy in leadership, particularly in an era of perpetual disruption. Brian offers a compelling perspective on the need for innovative, creative, and empathetic leaders to help unlock our collective potential. The conversation touches on societal issues, the crisis of meaning in work, and the lack of resilience in modern society, concluding with a call for new leadership at every level to navigate ongoing disruption.

In this week's episodes Brian Solis, Brett King and Rob Tercek get together to brainstorm and model the possible big advances and macro changes that are likely to come in 2025. From Trump's first year back, to the broader market changes and climate impact issues. This is what happens when you let three futurists out after dark to talk about short-term futures

In this Podcast Why the “Even Better Year” series?  Understanding futurism and digital anthropology  The future of mental health  The importance of curiosity and failing well  Competing versus working with AI Brian's advice to private practitioners Why the “Even Better Year” series?  I'm sure you're being flooded with those things that say, “You will change […] The post Even Better Year Series: Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future with Brian Solis | POP 1148 appeared first on How to Start, Grow, and Scale a Private Practice | Practice of the Practice.

Head of Global Innovation at ServiceNow, Inc., Brian Solis, delves into the importance of infusing digital warmth into business strategies. By focusing on creating genuine connections in the digital realm, companies can enhance customer experiences and foster stronger relationships. Explore how incorporating digital warmth can revolutionize enterprise operations and elevate brand differentiation. Show NotesConnect With: Brian Solis: Website // LinkedInThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Head of Global Innovation at ServiceNow, Inc., Brian Solis, delves into the importance of infusing digital warmth into business strategies. By focusing on creating genuine connections in the digital realm, companies can enhance customer experiences and foster stronger relationships. Explore how incorporating digital warmth can revolutionize enterprise operations and elevate brand differentiation. Show NotesConnect With: Brian Solis: Website // LinkedInThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Brian Solis, head of global innovation at ServiceNow, delves into the rapid acceleration of technology and its implications on leadership, mindsets, and frameworks. Explore how generative AI stands as a major disruption, necessitating a shift towards innovation rather than mere adaptation. Brian also highlights the importance of empathy in marketing, emphasizing the role of understanding evolving consumer behaviors and leveraging AI to create more personalized and human experiences at scale. Show NotesConnect With: Brian Solis: Website // LinkedInThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Brian Solis, head of global innovation at ServiceNow, delves into the rapid acceleration of technology and its implications on leadership, mindsets, and frameworks. Explore how generative AI stands as a major disruption, necessitating a shift towards innovation rather than mere adaptation. Brian also highlights the importance of empathy in marketing, emphasizing the role of understanding evolving consumer behaviors and leveraging AI to create more personalized and human experiences at scale. Show NotesConnect With: Brian Solis: Website // LinkedInThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode, Brian Solis shares his fresh perspective on creativity and innovation in a world rapidly evolving with generative AI. He redefines innovation as the ability to create new value, emphasizing the importance of mindset shifts to unlock exponential growth. Brian discusses how to use AI beyond transactional tasks, turning it into a true thought partner, and explains how courage, curiosity, and rethinking uncertainty are critical for navigating and shaping the future. Some highlights we cover: Why innovation is more about thinking than technology. Using AI as a creative partner, not just a tool. Turning uncertainty into actionable opportunities. Enjoy!

Head of Global Innovation at ServiceNow, Inc., Brian Solis, delves into the importance of infusing digital warmth into business strategies. By focusing on creating genuine connections in the digital realm, companies can enhance customer experiences and foster stronger relationships. Explore how incorporating digital warmth can revolutionize enterprise operations and elevate brand differentiation. Show NotesConnect With: Brian Solis: Website // LinkedInThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Head of Global Innovation at ServiceNow, Inc., Brian Solis, delves into the importance of infusing digital warmth into business strategies. By focusing on creating genuine connections in the digital realm, companies can enhance customer experiences and foster stronger relationships. Explore how incorporating digital warmth can revolutionize enterprise operations and elevate brand differentiation. Show NotesConnect With: Brian Solis: Website // LinkedInThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Brian Solis, head of global innovation at ServiceNow, delves into the rapid acceleration of technology and its implications on leadership, mindsets, and frameworks. Explore how generative AI stands as a major disruption, necessitating a shift towards innovation rather than mere adaptation. Brian also highlights the importance of empathy in marketing, emphasizing the role of understanding evolving consumer behaviors and leveraging AI to create more personalized and human experiences at scale. Show NotesConnect With: Brian Solis: Website // LinkedInThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Brian Solis, head of global innovation at ServiceNow, delves into the rapid acceleration of technology and its implications on leadership, mindsets, and frameworks. Explore how generative AI stands as a major disruption, necessitating a shift towards innovation rather than mere adaptation. Brian also highlights the importance of empathy in marketing, emphasizing the role of understanding evolving consumer behaviors and leveraging AI to create more personalized and human experiences at scale. Show NotesConnect With: Brian Solis: Website // LinkedInThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Segment 1 are 2 are with Brian Solis. Brian Solis is Head of Global Innovation at ServiceNow. He designs and delivers strategic engagements with important customers to advise on digital and business innovation strategies. Brian has been called “one of the greatest digital analysts of our time.”He is an award-winning author of 9 best-selling books including In his latest book called "Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future".On this show you will learn:Adapt for a post-industrial, AI-first world. Find direction in uncertainty. Spot and prioritize emerging trends. Develop, spark, and embrace innovative ideas that create new value.Become a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.

Welcome to an interview with the author of Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future, Brian Solis. In this episode, Brian discusses the concept of 'Mindshift'—moving beyond industrial-era, business-as-usual mindsets to become a visionary for a future that has yet to emerge. He also explores the importance of a beginner's mind, emphasizing the need for curiosity and awareness in leadership, which opens the door to new possibilities and fosters innovation.   Brian Solis is a world-renowned futurist, keynote speaker, and author of over 60 industry-leading research publications and 8 best-selling books exploring disruptive trends, corporate innovation, business transformation, and consumer behavior.   Forbes has called him “one of the more creative and brilliant business minds of our time” and The Conference Board described Brian as "the futurist we all need now."   Brian serves as the Head of Global Innovation at ServiceNow where he leads vision, strategy, and program innovation for the company's global Innovation Centers. Brian also studies disruptive technologies, emergent trends, and market shifts to advise business executives on innovation and transformation strategies.    Brian continues to publish business and technology thought leadership in industry publications such as CIO, Forbes, and Worth, and has consistently been recognized as one of the world's leading thinkers in innovation, business transformation, and leadership for over two decades.   Get Brian's book here: https://shorturl.at/KHi7j Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Looking at the potential growth for the AV industry. Could it come in the form of trade shows like CEDIA Expo? Speaking of shows, ISE 2025 is coming up, and Brian Solis is expected to present the opening keynote. we also look at company culture and those Sunday Blues that come with it.Every week, we bring you the latest news and stories for the residential space. Everything that the working integrator needs to know about, with a panel of experts to discuss. Joining us on this episode is Alex Capecelatro from Josh.ai and Ian Bryany of IES Communications.Host: Matt ScottGuests:Alex Capecelatro – Josh.aiIan Bryant – IES CommunicationsLinks to sources:Residential Systems – Brian Solis to speak at ISE 2025 KeynoteCE Pro – Company Culture and Employee MoraleResidential Tech Today – Power Needs In ResidentialCE Pro - Growth in AV IndustrySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Welcome to Strategy Skills episode 494, an interview with the author of Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future, Brian Solis. In this episode, Brian discusses the concept of 'Mindshift'—moving beyond industrial-era, business-as-usual mindsets to become a visionary for a future that has yet to emerge. He also explores the importance of a beginner's mind, emphasizing the need for curiosity and awareness in leadership, which opens the door to new possibilities and fosters innovation.   Brian Solis is a world-renowned futurist, keynote speaker, and author of over 60 industry-leading research publications and 8 best-selling books exploring disruptive trends, corporate innovation, business transformation, and consumer behavior.   Forbes has called him “one of the more creative and brilliant business minds of our time” and The Conference Board described Brian as "the futurist we all need now."   Brian serves as the Head of Global Innovation at ServiceNow where he leads vision, strategy, and program innovation for the company's global Innovation Centers. Brian also studies disruptive technologies, emergent trends, and market shifts to advise business executives on innovation and transformation strategies.    Brian continues to publish business and technology thought leadership in industry publications such as CIO, Forbes, and Worth, and has consistently been recognized as one of the world's leading thinkers in innovation, business transformation, and leadership for over two decades.   Get Brian's book here: https://shorturl.at/KHi7j Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo  

In this episode of Banking Transformed, we're joined by Brian Solis, Head of Global Innovation at ServiceNow and author of the newly released book 'MindShift.' We explore the critical insights from Brian's latest work, which offers a roadmap for corporate executives navigating the complexities of leadership and innovation in an era of unprecedented change. We'll discuss how leaders can find clarity amidst uncertainty, harness the power of AI while maintaining a human touch, and leverage customer experience as a competitive advantage. From redefining leadership in the digital age to embracing disruption as an opportunity for growth, Brian's 'MindShift' provides a fresh perspective on thriving in today's rapidly evolving business landscape.

Do we shape the future or does it shape us? That's the core question in Brian Solis' new book, Mindshift which provides lessons for corporate executives in transforming leadership and driving innovation. Like so many other futurists, Solis' work focuses on how we can become irreplaceable in the age of AI. Agency still lies with us, he acknowledges. But unless we use that agency to shape the future, Solis warns, then that future will eventually make all of us eminently replaceable. Brian Solis is Head of Global Innovation at ServiceNow. In his role, Brian sets the strategic direction and programming for ServiceNow's Innovation and Executive Briefing Centers in Silicon Valley, New York, London, Paris, Sydney, and Singapore. Additionally, Brian designs and delivers strategic engagements with important customers to advise on digital and business innovation strategies. Brian Solis has been called “one of the greatest digital analysts of our time.” Brian is also a world renowned keynote speaker and an award-winning author of eight best-selling books including, X: The Experience When Business Meets Design, What's the Future of Business and The End of Business as Usual.Named as one of the "100 most connected men" by GQ magazine, Andrew Keen is amongst the world's best known broadcasters and commentators. In addition to presenting KEEN ON, he is the host of the long-running How To Fix Democracy show. He is also the author of four prescient books about digital technology: CULT OF THE AMATEUR, DIGITAL VERTIGO, THE INTERNET IS NOT THE ANSWER and HOW TO FIX THE FUTURE. Andrew lives in San Francisco, is married to Cassandra Knight, Google's VP of Litigation & Discovery, and has two grown children.Keen On is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit keenon.substack.com/subscribe

In this conversation, Brian Solis discusses his new book 'Mind Shift' and the importance of transforming leadership and driving innovation in the face of disruption.  He emphasizes the role of AI in business transformation, the necessity of maintaining humanity in business practices, and the significance of customer experience as a competitive advantage.  Brian also provides practical advice for small business owners on how to navigate the current landscape and build a culture of innovation. Join The Inner Circle: https://info.wesschaeffer.com/inner-circle-silver Market like you mean it. Now go sell something. BUSINESS GROWTH TOOLS https://12WeeksToPeak.com https://CRMQuiz.com https://MakeEverySale.com  

This week on DisrupTV, we interviewed Brian Solis, Head of Global Innovation at ServiceNow & author of Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future and Pascal BORNET, the founder and former leader of the “AI and Automation” practices at McKinsey & Company and Ernst & Young and author of Irreplaceable: The Art of Standing Out in the Age of Artificial Intelligence. Brian discussed his new book "Mindshift," emphasizing the need for leaders to embrace innovation and challenge legacy models. He highlighted the importance of self-awareness and scenario planning to navigate the "novel economy" shaped by AI. Pascal introduced his book "Irreplaceable," focusing on the three competencies of the future: AI readiness, change readiness, and human readiness. Pascal stressed the importance of genuine creativity, critical thinking, and social authenticity in maintaining human relevance amidst technological advancements. DisrupTV is a weekly podcast with hosts R "Ray" Wang and Vala Afshar. The show airs live at 11:00 a.m. PT/ 2:00 p.m. ET every Friday. Brought to you by Constellation Executive Network: constellationr.com/CEN.

“Digital empathy is the ability to humanize customer behaviors, preferences, and aspirations through the connection between human-centered data, insights, and the meaningful customer engagement powered by those insights.” - Brian Solis, Forbes Contributor Despite the fact that AI and automation seem to dominate business discussions, we haven't stopped talking about relationships and soft skills. As the work environment and working conditions become increasingly digital, what sort of role does that carve out for empathy?  While sympathy politely expresses appropriate concern, empathy feels with you. It is a shared experience, allowing emotions to become ‘contagious' in a way. That may be a natural response in our personal lives, but what does empathy look like in the context of digital innovation and disruption?  In this episode of Art of Supply, Kelly Barner considers empathy in the digital world: Why digital empathy may be the missing ingredient in a leading customer experience  Embedding empathetic practices and success factors into digital transformation journeys How empathy and human connections - when leveraged right - can serve as a source of unbeatable competitive advantage. Links: Kelly Barner on LinkedIn Art of Supply LinkedIn newsletter  Art of Supply on AOP Subscribe to This Week in Procurement  

Most conversations about AI in talent acquisition focus on efficiencies and automating repetitive tasks. However, we are missing the point if we don't start talking about how AI could help reshape recruiting entirely, making it more efficient but also more effective. Why stop at recruiting? AI could revolutionize work and the whole way we think about careers. The current limitations of our thinking were really brought home to me when I attended the SmartRecruiters Hiring Success conference last week in Amsterdam. An overarching theme was that automation is a given with AI, and we should think much bigger. So, what does this mean for TA strategies, and how can TA Leaders ensure they proactively shape the future direction of recruiting? My guest this week is Brian Solis, Head of Global Innovation at ServiceNow. He is also an internationally renowned digital anthropologist and award-winning author. Brian gave the opening keynote at Hiring Success, and I caught up with him after he left the stage to get his thoughts on the current state of the AI revolution and the future of talent acquisition.  In the interview, we discuss Where is the Gen AI revolution? New behaviors, skills, and expectations How are companies responding?  Empowering people with augmented intelligence How can we think differently? AI-enabled job seekers Using an empathetic lens to identify quick wins Differentiated use cases and transformational initiatives  The importance of the human touch Three things TA leaders should be doing right now What should recruiting look like in five years? Follow this podcast on Apple Podcasts.

In this episode, we sit down with Brian Solis, a prominent figure from ServiceNow, to explore the future of AI in the workplace. Brian offers valuable perspectives on how AI is reshaping work dynamics, fostering innovation, and enhancing productivity across various industries. Invest in AI Box: https://Republic.com/ai-box Get on the AI Box Waitlist: ⁠⁠https://AIBox.ai/⁠⁠ AI Facebook Community Learn more about AI in Music Learn more about AI Models

Mixing John Summit's and Hayla track, using parts of music from Erick Ibiza, Brian Solis and Isak Salazar.

Some inspirational words from Lionel Richie, and a chance encounter with a group of ladies with red hats, led to the first novel by actor, comedian, and writer Damon Wayans. In this 2010 iinterview the former SNL and "In Living Color"cast member talks about his novel Red Hats. Get Red Hats by Damon WayansAs an Amazon Associate, Now I've Heard Everything earns from qualifying purchases.You may also enjoy my interviews with Tyler Perry and Candace Bushnell For more vintage interviews with celebrities, leaders, and influencers, subscribe to Now I've Heard Everything on Spotify, Apple Podcasts. and now on YouTube Photo by Brian Solis

In this compelling episode of Innovation Storytellers, I am joined by Brian Solis, the Head of Global Innovation at ServiceNow. If you've ever been fascinated by how technology serves as a catalyst for business transformation, then this episode is a must-listen for you. Brian Solis, who has spent over two decades studying digital Darwinism, discusses the evolving role of Executive Briefing Centers and Innovation Centers in the tech industry. These spaces, once merely showrooms for platforms like ServiceNow, have transcended their original purpose. They now serve as critical hubs for business transformation, providing a bespoke experience tailored to the unique needs of visiting executives and prospects. Such spaces facilitate targeted, transformative discussions and foster meaningful partnerships. They guide businesses toward increased agility and resilience in an ever-changing market landscape. However, the journey isn't without its hurdles. The episode also delves into the challenges involved, such as the potential for information overload that can overwhelm visitors. It questions whether these centers, despite their high-tech allure, run the risk of becoming mere 'window dressing' if not updated regularly to reflect current trends and technologies. The conversation shifts seamlessly to a critical look at the marketing landscape, emphasizing the importance of empathy and storytelling. Brian shares insightful thoughts on how conventional marketing frameworks like personas and journey maps could potentially limit a business's ability to genuinely connect with its customers. He introduces the novel concept of employing storytelling techniques, inspired by Pixar's and Joseph Campbell's Hero's Journey, to humanize the customer experience. As the episode unfolds, Brian challenges listeners to rethink technology's potential impact on life and work beyond its "wow factor." He offers an example related to AI, questioning the ethics and long-term impact of replacing human roles like copywriting with machine-generated content. Instead, he proposes an innovative approach—augmenting human capabilities to create new, premium services, thereby creating new avenues for revenue and growth. In essence, this episode provokes thoughtful debates and challenges conventional perspectives. It urges listeners to not only marvel at technology's capabilities but to question and understand its broader ramifications on society, business, and human well-being.  

It can be easy for marketers to forget that real people are on the other side of every interaction. But Brian Solis, Head of Global Innovation at ServiceNow, aims to bring humanity back into marketing. Technology takes humanity out of the equation, he says. As a result, marketers focus too much on metrics like clicks and open rates instead of trying to build relationships. “Once you know more about the people you're trying to reach,” he says, “the sales or the nurturing or the conversations will happen.” A self-described futurist and digital anthropologist, Brian believes that AI allows marketers to get closer to people. “Somewhere along the way, we confused technology with transaction,” he says. Marketers should approach AI by thinking about how they want customers to feel rather than what they want customers to do. “If you think differently about technology as investing in relationships and meaningful outcomes,” he says, you'll get exponential returns. On this episode of Be a Marketer, Brian and host Dave Charest, Director of Small Business Success at Constant Contact, discuss how small business owners can put people back in the equation in their digital marketing and AI use.Meet Today's Guest: Brian Solis of ServiceNow☕ What he does: Brian is the Head of Global Innovation at ServiceNow. He's also an author, futurist, and digital anthropologist. He helps companies future-proof by looking at how to be more valuable, agile, and innovative as the world evolves. 

Brian Solis is a digital analyst, speaker and author, and has recently joined ServiceNow as head of Global Innovation. We've been virtual friends for a long time, speaking on various stages together about disruption, innovation, culture and digital experiences. I found Brian headed to Melbourne, and I took the chance to grab him for 30 mins and over a champagne we hit some big topics; Mega and Micro Trends; how do we keep up? AI - How do we embrace it? What's going on with Digital Experience? Are we getting it right or wrong? Champagne or Wine? That was an easy topic. Q on Q vs Long Term Vision. How to balance both. Cultural and leadership Empathy. It was a fun chat, and my brain was nicely spent. As usual I wish I had more time.

In This Episode This week on Breaking Banks a crossover episode from The Futurists featuring the dynamic duo of  Robert Scoble and Brian Roemmele — prior Breaking Banks guests, tech evangelists, sought-after specialists, and highly regarded futurists. Listen as they dive into the implications of Apple's Vision Pro with hosts Brett King, Katie King, and Brian Solis. They riff and discuss what it all means for computing, experiences, even detailing the experience of wearing the Vision Pro, the breakthroughs Apple had to make to get this far, and what likely comes next.  https://youtu.be/J2DczXytsgw

On this weeks show hosts Brett King, Katie King and Brian Solis are joined by the dynamic duo of Robert Scoble and Brian Roemmele, both highly regarded futurists as we dive into the implications of Apple's Vision Pro. What it means for computing, experiences and what the experience of wearing the VisionPro is like. We discuss the breakthroughs Apple had to make to get this far, and what likely comes next More about the hosts Robert Tercek is an award-winning author, entrepreneur, and educator focused on the process of dematerialization and innovation. In his professional capacity, Mr. Tercek is a seasoned business executive with deep expertise in digital media and internet services. He is a prolific creator of interactive programs and products. He has designed and launched successful consumer experiences on every digital platform, including digital television, game consoles, broadband Internet, and mobile networks. In 2021, Mr. Tercek was recognized as the Humanitarian of the Year by the Media Excellence Awards for his leadership in designing and launching COVID SMART™, an interactive training program designed to keep workers safe on the job during the pandemic. Brett King is a world-renowned entrepreneur, futurist, speaker, international bestselling author, and media personality. China's President Xi Jinping cited his book Augmented: Life in the Smart Lane on the topic of Artificial Intelligence in his 2018 national address; the same book that was listed as a Top 10 non-fiction book in North America. In 2019 his book Bank 4.0 was awarded the Top Book by a Foreign Author in Russia for that year.

On this week's show hosts Brett King, Katie King, and Brian Solis are joined by the dynamic duo of Robert Scoble and Brian Roemmele, both highly regarded futurists as we dive into the implications of Apple's Vision Pro. What it means for computing, experiences, and what the experience of wearing the VisionPro is like. We discuss the breakthroughs Apple had to make to get this far, and what likely comes next.

The Hosts Show LiveThis week on the Futurists our four hosts, Brett King, Robert Tercek, Katie King, and Brian Solis join a live stream with a bunch of listeners and at least one surprise guest to get into the first year of our world beating podcast. We discuss our favorite guests, what we learned and some of the recurring themes. A fantastic look back at a phenomenal year on The Futurists. More about the hosts Robert Tercek is an award-winning author, entrepreneur, and educator focused on the process of dematerialization and innovation. In his professional capacity, Mr. Tercek is a seasoned business executive with deep expertise in digital media and internet services. He is a prolific creator of interactive programs and products. He has designed and launched successful consumer experiences on every digital platform, including digital television, game consoles, broadband Internet, and mobile networks. In 2021, Mr. Tercek was recognized as the Humanitarian of the Year by the Media Excellence Awards for his leadership in designing and launching COVID SMART™, an interactive training program designed to keep workers safe on the job during the pandemic. Brett King is a world-renowned entrepreneur, futurist, speaker, international bestselling author, and media personality. China's President Xi Jinping cited his book Augmented: Life in the Smart Lane on the topic of Artificial Intelligence in his 2018 national address; the same book that was listed as a Top 10 non-fiction book in North America. In 2019 his book Bank 4.0 was awarded the Top Book by a Foreign Author in Russia for that year.

This week on the Futurists our four hosts, Brett King, Robert Tercek, Katie King, and Brian Solis join a live stream with a bunch of listeners and at least one surprise guest to get into the first year of our world beating podcast. We discuss our favorite guests, what we learned and some of the recurring themes. A fantastic look back at a phenomenal year on The Futurists.

In This Episode Society has grown more complex and polarized, with this comes an increased likelihood of complicated disputes. How is the legal industry evolving to deal with a hyper connected society? Dr. Cain Elliott, Head Legal Futurist, Filevine and advisor to chatbot and  generative AI platforms connects with The Futurists hosts Robert Tercek and Brian Solis to delve into the legal issues around AI, not only regulatory but inside corporations with respect to how AI should be managed. With the profession digitizing to move faster and operate more efficiently, AI will have a significant impact from automation of legal functions to smart contracts. Listen as they cover the broken business model of legal services, the political and regulatory barriers to change and the transformative potential of legal tech. https://www.youtube.com/watch?v=HsZJAdYNBII

Stacy Sherman and featured guest Brian Solis, VP of Global Innovation at Salesforce and a best-selling author and futurist, provide valuable insights into leveraging AI and related technology without losing the human element. They discuss the importance of customer-centric approaches to CX and emerging trends in the world of work. Additionally, you'll hear about Brian's latest book, Life Scale, which offers practical guidance for navigating life in a tech-driven world. Tune in now to gain actionable tips and expert insights into the future of technology and innovation and how to gain a competitive business advantage right now. More at

This week Brian Solis joins Brett in the hosting chair as Srujana Kaddevarmuth from Walmart labs joins the Futurists to delve into the future of in store and online interactions for the retail giant. From future store design, warehouse robotics through to data science and AI, we cover the gamut of possibilities of 21st century commerce.

Brands are in a position where they must exceed customer expectations even if the customer wasn't expecting it. No brand is safe from the need to stay one step ahead of its customers – just think of Blockbuster and Nokia. In this episode, I have a great conversation with Brian Solis, the global innovation evangelist here at Salesforce. Brian is a world-renowned digital anthropologist, futurist, eight times bestselling author, and international keynote speaker. He has consistently been recognized as one of the world's leading voices in innovation, business transformation, and leadership for over two decades. Listen in to learn about the customer experience in a digital-first world and how brands can survive the changes and continually exceed their customers' expectations. Show Highlights: How customer expectations have changed How a digital-first world has changed people and continues to change people Why we must show our customers what's possible Why you need to have a vision or end goal The relationship between digital and in-person shopping What is the pre-Metaverse, according to Brian What can brands do today that customers are not expecting Subscribe and Review We'd appreciate you subscribing to this podcast and leaving an Apple Podcasts review. Reviews help others discover and learn what Salesforce Commerce Cloud is all about. It only takes a second and helps us out a lot! Supporting Resources: briansolis.com Follow on Twitter Follow on LinkedIn If you're interested in learning more about Salesforce Commerce Cloud, please check out our page: https://www.salesforce.com/ca/products/commerce-cloud/overview/. *** Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com. Let them know I sent you.

How can companies better know and connect to their customers and build more trust? That's a question Seth Godin, marketing guru and founding editor of The Carbon Almanac and Brian Solis, VP and Global Innovation Evangelist at Salesforce and best-selling author, try to answer in this week's episode. They discuss some fascinating findings from our just released State of the Connected Customer report. It's our 5th edition and features insights from nearly 17,000 consumers and business buyers worldwide. Tune in to find out what's at the heart of it.

Producer's note: This week's episode is a conversation with futurist and author Brian Solis at The Human Insight Summit held in New Orleans in 2022. Do you know how your customers experience your brand today? Do you know how they really feel? Do you know what they say when you're not around? You think you know your customers, but you really have no idea–until you talk to them! Brian Solis, author of X: The Experience When Business Meets Design, joined Janelle Estes, UserTesting's Chief Insights Officer and co-author of User Tested, met onstage in a fireside conversation at The Human Insights Summit last week in New Orleans to discuss the importance of customer understanding and empathy in an always-on world, and why today customer experience is your brand. Solis is a world-renowned digital anthropologist, futurist, 8x best-selling author, and international keynote speaker. He serves as VP, Global Innovation at Salesforce and has consistently been recognized as one of the world's leading voices in innovation, business transformation, and leadership for over two decades. Leveraging insights from each of their books and professional experiences, Brian and Janelle spoke about the parallels in their books and beliefs on powering customer-centric experiences.

In this week's show futurist, digital analyst and anthropologist, along with being a Global Innovation Evangelist for Salesforce, Brian Solis joins us to talk adapting to life in the future. As a renowned specialist on engagement, CX and digital transformation, Brian discusses what it's like to be a futurist at one of the worlds largest tech companies that is increasingly mission focused. And we get into the implications of his book Lifescale as we emerge from the pandemic. 

88% of customers believe that brand experiences are just as important as the products and services. If your company isn't already aligned with the future of customer experience, you're going to get left behind.  Brian Solis, VP, Global Innovation Evangelist at Salesforce, talks about what the customer experiences of the future look like and what brands can do to start designing them strategically. We also feature a question from one of our listeners who sent in a question to podcast@ada.support Join us as we discuss: Innovating your brand's interactions Developing a strategy to create exceptional brand experiences Why the future of business is experiential

Brian Solis - Global Innovation Evangelist at Salesforce [Marketing]ABOUT NICK GLIMSDAHLSubscribe to my bi-weekly newsletterFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests' book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/ 

How can companies better know and connect to their customers and build more trust? That's a question Seth Godin, marketing guru and founding editor of The Carbon Almanac and Brian Solis, VP and Global Innovation at Salesforce and best-selling author, try to answer in this week's episode. They discuss some fascinating findings from our just released State of the Connected Customer report.It's our 5th edition and features insights from nearly 17,000 consumers and business buyers worldwide. Tune in to find out what's at the heart of it