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Welcome to The Chrisman Commentary, your go-to daily mortgage news podcast, where industry insights meet expert analysis. Hosted by Robbie Chrisman, this podcast delivers the latest updates on mortgage rates, capital markets, and the forces shaping the housing finance landscape. Whether you're a seasoned professional or just looking to stay informed, you'll get clear, concise breakdowns of market trends and economic shifts that impact the mortgage world.In today's episode, we explain why Fannie Mae fired so many employees earlier this week. Plus, Robbie sits down with STRATMOR Group's Garth Graham to talk about potential clouds looming on the warehouse bank side of things as IMBs continue to post quarterly losses. And we conclude with a look at the market impact of inflation data versus tariff sentiment.Thank you to Figure. Figure is shaking up the lending world with their five-day HELOC, offering borrower approvals in as little as five minutes and funding in five days. Figure has hundreds of partners in the Banking, Credit Union, Home Improvement, and of course, IMB space embedding their technology. Lenders, give your borrowers an experience they will rave about. Learn more at figure.com.
Tom Finnegan, Principal and Author, STRATMOR Group. Highlights of article include: decline of bank mortgage share; risk and return of mortgage lending; needs-based discovery at branch; mortgage as a set of skills and Big World Theory. Tom is an experienced mortgage banking chief executive and is currently a strategic consultant in mortgage banking.
Mike Seminari, Director of Customer Experience, STRATMOR Group. Highlights include: why you are not getting referrals; “liking” and testimonials are not enough; delighting is delivering the unexpected; 7 keys to customer experience success and 90% of finding a LO is their personal network. Mike has been in the industry for over 25 years.
Mike Seminari, Director of Customer Experience, STRATMOR Group. Highlights include: why you are not getting referrals; “liking” and testimonials are not enough; delighting is delivering the unexpected; 7 keys to customer experience success and 90% of finding a LO is their personal network. Mike has been in the industry for over 25 years.
Tom Finnegan, Principal at STRATMOR Group. Highlights include: volume and profitability not a relationship; cost per loan now; free agent sales culture; production economics and deeper analysis of sales force. Tom is an experienced mortgage banking chief executive and is currently a strategic consultant in mortgage banking.
Michael Seminari, Director of Customer Experience at STRATMOR Group. Highlights include: takes more to have customers “love” you; what drives repeat business referrals; pulse point interactions; asking “unmasked” questions and how does Gen Z want to be handled during the process. Michael has 25 years of B2C and B2B Enterprise sales, customer experience, product management and account management in the FinTech and Mortgage Industries.
Thanks to the STRATMOR Group, the data-driven mortgage advisory. At STRATMOR, insights and knowledge are applied to guide mortgage clients to make sound strategic decisions and take actions that improve their success.
Thanks to the STRATMOR Group, the data-driven mortgage advisory. At STRATMOR, insights and knowledge are applied to guide mortgage clients to make sound strategic decisions and take actions that improve their success.
Thanks to the STRATMOR Group, the data-driven mortgage advisory. At STRATMOR, insights and knowledge are applied to guide mortgage clients to make sound strategic decisions and take actions that improve their success.
Thanks to the STRATMOR Group, the data-driven mortgage advisory. At STRATMOR, insights and knowledge are applied to guide mortgage clients to make sound strategic decisions and take actions that improve their success.
Candor's patented automated underwriting decision engine, CogniTech™, is a state-of-the-art, 100% machine platform that can handle infinite loan scenarios. The portability allows clients to plug in the technology wherever an underwrite happens during the loan lifecycle, from point of sale to servicing. Clients can instantly scale to match loan volumes, improve quality to mitigate repurchase risk, & boost liquidity. Candor Can Do
Jennifer Fortier, Principal, at STRATMOR Group. Highlights include: “shiny object” syndrome; drivers & outcomes; rush to buy technology products; automation is key and mock up new workflow. Prior to consulting, she was SVP of an independent mortgage banker where she managed secondary marketing activities and provided oversight of technology investments.
Thanks to the STRATMOR Group, the data-driven mortgage advisory. At STRATMOR, insights and knowledge are applied to guide mortgage clients to make sound strategic decisions and take actions that improve their success.
Thanks to the STRATMOR Group, the data-driven mortgage advisory. At STRATMOR, insights and knowledge are applied to guide mortgage clients to make sound strategic decisions and take actions that improve their success.
Thanks to the STRATMOR Group, the data-driven mortgage advisory. At STRATMOR, insights and knowledge are applied to guide mortgage clients to make sound strategic decisions and take actions that improve their success.
Thanks to the STRATMOR Group, the data-driven mortgage advisory. At STRATMOR, insights and knowledge are applied to guide mortgage clients to make sound strategic decisions and take actions that improve their success.
Thanks to the STRATMOR Group, the data-driven mortgage advisory. At STRATMOR, insights and knowledge are applied to guide mortgage clients to make sound strategic decisions and take actions that improve their success.
In the first episode of our new Breaking the ICE video series, we're detailing how to identify personal and professional opportunities to become a conference champion. By developing a conference blueprint before you arrive, you'll be able to maximize the impact on your business strategies.Get innovative tips from mortgage industry leaders and networking pros, Eric Kujala, VP of Product Marketing, ICE Mortgage Technology®, and Sue Woodard, Senior Advisor, STRATMOR Group, on how to get the most ROI out of every event. They'll prepare you to make a game plan, select activities and engagements that support your goals, and create post-conference action items to take back to your team.
Welcome to the Mortgage Innovators Podcast presented by Mortgage Innovators (mortgageinnovators.com) This week watch industry experts, Margaret Chiavini CMB, AMP Newrez LLC, Jason Smith MBA, Cloudvirga and Sue Woodard, STRATMOR Group discuss the year ahead and how lenders need to look within their current technology stack to increase an overall better mortgage process. To learn more about Mortgage Innovators, visit mortgageinnovators.com The Mortgage Innovators Conference 2023 - Innovators UNITE will be held June 14-15 at the Hilton Anaheim. Sponsorship opportunities are NOW OPEN and if you want more information head to mortgageinnovators.com/conference to keep up to date.
Leading off season 2 of Batting 1,000 with Dale Vermillion is one of the most-trusted experts in the space and a Senior Partner at STRATMOR Group, Garth Graham. Connect with Garth GrahamConnect with Garth on LinkedinLearn more about STRATMOR GroupConnect with Dale Vermillionhttps://linktr.ee/dalevermillionFind this conversation valuable?Consider leaving a 5-star review on Apple Podcasts or Spotify. Every review helps us reach more professionals like you.CreditsBatting 1,000 is a production of Mortgage ChampionsThe show is produced and edited by Jake VermillionMusic by Envato Elements
The housing market downturn is different this time Low delinquency rates and healthy household net worth point to faster recovery: Stratmor Many lenders are not getting a sense of déjà vu with the current mortgage industry downturn, according to mortgage advisory firm Stratmor Group. “This one feels different,” a recent Stratmor report states, citing executives in the mortgage industry. This time around, the fast mortgage rate increase, the large origination volume decrease, and margin compression could cause an “unprecedented amount of excess capacity, and many lenders will need to sell or simply won't survive,” Jim Cameron, Stratmor's senior partner of Stratmor, said. Of the top five monthly mortgage rate increases to occur since 1984, three took place during the first 10 months of 2022 — one in September (89 bps), April (81 bps), and October (79 bps). Meanwhile, forecast volume for 2022 is expected to drop by $2.18 trillion — the largest dollar volume drop in history. At 49%, this year's forecasted decline would be the largest percentage decline in year-over-year volume since 1990, according to the Mortgage Bankers Association. Article by (HW) HOUSINGWIRE MEDIA. https://www.housingwire.com/ Thanks to this week's panel of realtors: Shelly Walters EXP- Kyle Morris FC.Tucker - Justin Griffith - Keller Williams Host: Tony Cardenas Indy Real Estate Market www.indypodcast.media Executive Portfolio Magazine Sponsor --- Support this podcast: https://anchor.fm/indyrealestatemarket/support
Garth Graham, a senior partner at the Stratmor Group, says mergers and acquisitions are at their highest point since 2018.
Your customers may not be as happy as you think. And even if they're satisfied, that doesn't mean they're helping you get new customers. Mike Seminari, head of customer experience at Stratmor Group, talks about why customers are dissatisfied.
Today's guest says that love is a competitive advantage. Kindness, compassion, collaboration, empathy, and especially love are all good things in business both for customers and for employees. In this episode, I speak with Sue Woodard , Senior Advisor at STRATMOR Group, about how to operationalize love for CX and EX. Sue and I talked about: - Why CX is your customer's perceptions of your brand - Whether CX is a team or a culture - What the EX-CX connection has to do with humanizing businesses - What it means to operationalize love - How to start using video (even if you look funny on screen) Check out these resources we mentioned: - Sue Woodard on LinkedIn - Rob Abele on LinkedIn - Harley Davidson Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts , Spotify , Google Play or Google Podcasts , and find more episodes on our blog.
The #MortgageLeadershipOutlook Series is dedicated to fostering a better mortgage community, bolstering careers, and keeping up to date on changes in the industry. Excited to announce that Garth Graham, Senior Partner at STRATMOR GROUP, will be our guest on this week's Mortgage Leadership Outlook As you might know, Garth is a consultant to many of the best mortgage firms, who is a former lender himself. In fact, his firm was the first company to originate a mortgage online. In this episode, we'll discuss the two Ps on every lender's mind (Profitability and more Purchase business), mortgage tech, and M & A activity and insights.
In this episode we are in conversation with Lisa Springer, CEO & Senior Partner at STRATMOR Group. Lisa has over 3 decades of experience in mortgage technology space and currently she heads all strategic initiatives, client experience & technology advisory services at STRATMOR Group. We had a very insightful conversation with Lisa on the state of technology adoption in the mortgage industry - functions where adoption is either leading or lagging amongst lenders & servicers. She also spoke about the four areas where technology partners / vendors should focus on - to act as a catalyst in accelerating tech adoption in the industry.Dive into this episode to learn more about the key elements of digital mortgage for an intuitive lending experience.This episode is hosted by Vaultedge.Vaultedge is a mortgage automation software that helps you produce & service more loans doing less work. You can visit us on https://www.vaultedge.com/
Tom Finnegan, Principal, Stratmor Group talks about Adjusting Capacity in a Changing Marketplace. Highlights include: revenue story; work from home success; people vs technology; opt-in using technology and execution as a differentiator. Tom has over 35 years of comprehensive mortgage banking experience, with particular focus on mortgage banking operations. You will enjoy listening to Tom share his wisdom about today's marketplace.
Visit www.robchrisman.com for more information on our industry partners, access archived commentaries, or to subscribe to the Daily Mortgage News and Commentary. If you're interested, visit my periodic blog at the STRATMOR Group web site. The current blog is, “Ops: Reducing Friction for the Borrower”.
Mar. 31: MLO jobs; broker, jumbo, leads, presentation, liquidity tools; FHA, Ginnie, USDA news in context If you're interested, visit my periodic blog at the STRATMOR Group web site. The current blog is, “Ops: Reducing Friction for the Borrower”.
Visit www.robchrisman.com for more information on our industry partners, access archived commentaries, or to subscribe to the Daily Mortgage News and Commentary. If you're interested, visit my periodic blog at the STRATMOR Group web site. The current blog is, “Ops: Reducing Friction for the Borrower”.
Mar. 29: AE, MLO jobs; sales, subservicing, automation products; virtual conferences & webinars with in-person events coming STRATMOR Group web site. The current blog is, “Ops: Reducing Friction for the Borrower”.
Mar. 3: AE, MLO jobs; broker, sales, VOE tools; URLA & processing news; more talk of an economic recovery https://www.robchrisman.com/ https://www.stratmorgroup.com/
A Deep Dive with Garth Graham of Stratmor! ✅ Are Margin Calls Behind Us? ✅ Servicing Challenges Explained! ✅ Forbearance Confusion & Guidance Learn more about Stratmor Group: https://www.stratmorgroup.com/ ---------------------------- Subscribe today!: https://TheREsource.tv/sign-up ---------------------------- Get theREsource.tv's videos for free: https://www.TheREsource.tv Join our thousands of FB fans: http://www.Facebook.com/TheREsource.tv Twitter: https://twitter.com/theresourcetv Instagram: https://www.instagram.com/theresourcetv/ Download our mortgage and real estate podcast: https://www.theREsource.tv/podcast ----------------------------- #mortgageindustry #mortgagelending #mortgage