Business executives who rely on colleagues, customers and team members for their results must be able to inspire excellence in them. They are required to balance achieving great results and building strong relationships. But how? We talk to business and commercial experts who provide insights, experiences and tips to help you create a culture of trust and performance and get the best from those around you at work. In this podcast, we aim to help you unleash the power of the people around you.
It seems the dream, to be left alone by the manager. But it isn't. It feels lonely and there are fears of rejection and insecurity. In this episode I share why it happens, how it feels and how you can make sure you get on the agenda and feel valued. Follow Chris on LinkedInIf you have to deal with difficult people at work then you should subscribe to my newsletter. Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. Subscribe and join this exclusive group using the link below Receive my Newsletter
How do you get the best work from someone who no longer seems motivated or interested? Are you losing the best of your team because they are not motivated by money or bonus? In this episode I share what picked me up when I felt demotivated and explore some ideas that might help you engage people who are currently drifting alongFollow Chris on LinkedInIf you have to deal with difficult people at work then you should subscribe to my newsletter. Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. Subscribe and join this exclusive group using the link below Receive my Newsletter
Disrespect, frustration, and rejection are all results of attending meetings and then not being heard or given the chance to participate. In this episode I explore why meetings can exclude certain people and what you can do about it so that your voice is heard and you are given the respect you deserve. Follow Chris on LinkedInIf you have to deal with difficult people at work then you should subscribe to my newsletter. Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. Subscribe and join this exclusive group using the link below Receive my Newsletter
Long email chains slow decision making and complicate life enormously, so why do people insist on email instead of talking? Fear. In this episode, I unpick some reasons they use to justify it and offer advice for managers and colleagues who want to create an action-oriented and supportive culture. Follow Chris on LinkedInIf you have to deal with difficult people at work then you should subscribe to my newsletter. Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. Subscribe and join this exclusive group using the link below Receive my Newsletter
Illogical people can drive us crazy, why might they suggest such things? Why can't they listen to what I say? Why don't they accept the facts? These questions create so much tension in our business and with our customers. In this episode I explore logic, decision making and help you to understand how these illogical people are thinking so that you can make some choices about how to succeed. Chris Webber - Podcast Host & ExpertFollow Chris on LinkedInEvery 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.Receive my Newsletter
We recorded this special episode with an expert panel live at The Orchard in London. The question we debated was : How to deal with a staff member who is disengaged and unmotivated after returning from parental leave. We explored why they are disengaged, whose problem is it, who should help, how the organisation should welcome people back and is it culturally outdated to expect people to be highly motivated. The panel was a talented group of industry experts and leaders. How have you overcome this challenge with your colleagues? Were the team involved in helping them feel more settled? Our Expert PanelTony Belgrave Joseph Perry Dr Gillian ShapiroChris Shearer-WrightKelli PeterJo KeelerAndy TarnaiChris Webber - Podcast Host & ExpertFollow Chris on LinkedInEvery 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.Receive my Newsletter
Are you frustrated by office gossip? Do you have to deal with rumours and leaked information undermining your team culture? Gossip is not always toxic, it plays an important role in social connections. In this episode I explore the challenges of office gossip, explain how it is a positive part of culture and share some ideas on how you can own the narrative about you and avoid leaks and speculation. Follow Chris on LinkedInEvery 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.Receive my Newsletter
It can be highly frustrating when people reject feedback or even worse, seem to accept it only for nothing to change! In this episode we explore the commercial opportunity that exists should we be able to overcome this. We explain some reasons why they may react this way and provide you with actions you can use to better connect and land your feedback. Follow Chris on LinkedIn Every 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us. Receive my Newsletter
It is very frustrating when buyers or customers don't make a decision – especially when it was their idea to ask. In this episode I explore what the hidden barriers could be, share some personal examples of what happened and provide you with tips on how you can better influence people to make decisions faster. Follow Chris on LinkedInEvery 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.Receive my Newsletter
How do you deal with people who steal your work and steal credit for your work? It makes you angry, they get opportunities and they get recognition. A frustrating part of working life is completing a task only for someone else to get the recognition, especially if they didn't do as much as you did. In this episode I explore when this happens, why they do it, how it makes you feel and most importantly what you can do about it. Follow Chris on LinkedInEvery 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.Receive my Newsletter
The idea of someone lying to us creates huge fears, especially if they are a work colleague or a key supplier. Trust underpins who we are and how we cooperate with the people around us. A breach of trust through lying is a dramatic issue to have to manage. But people try to mislead us every day, sellers, buyers and colleagues. How should we deal with it? In this episode I talk through; What do we mean by being misleading Who tries to mislead us - are they simply charlatans trying to rip us off? Why do they behave this way? What you can do to avoid being taken advantage of. Follow Chris on LinkedInEvery 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.Receive my Newsletter
One of the biggest issues facing SaaS companies today is a decreasing response rate to lead generation. There are ever increasing tools for automation and personalisation, yet leads are not responding, why? This is the question that Alex Young and I discuss on this episode. We offer our viewpoint and some actionable tips that you can use immediately to help you generate and nurture your leads. We discuss trust, personalisation versus relevancy and how to build your credibility and add value. We also challenge business owners to live their mission and truly experience their products as a customer might. Follow Chris on LinkedInEvery 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.Receive my NewsletterAlex Young is an entrepreneur and specialist recruiter who uses his previous experience as an Account Executive at a Fintech to help SaaS companies hire sales talent in the UK, EMEA & US.Find Alex on LinkedIn
We hate to feel disrespected, our ego cannot stand it. But what about when we accidentally disrespect others?In this episode I explore the concept of respect and how we can offend people through small actions and distractions.I explain how to avoid the pitfalls and help you to understand why you might be feeling disrespected by people around you.Follow Chris on LinkedInEvery 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.Receive my Newsletter
In this episode I describe 4 aspects of difficult people. Ego, Skill versus Will, Imbalance of Results & Relationships and a Clash of Intentions. We explore what they are and how they create tensions and how we can engineer difficult people around us if we fail to take time to understand why they are doing what they are doing. Follow Chris on LinkedInEvery 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.Receive my Newsletter
Nobody likes being dishonest and lying, so we give away clues in our communications. If you are aware then you can protect yourself. Listen and pay attention, plus ask the right questions and you can be in charge ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- For more information about Chris Webber and Foxleigh Commercial Performance find us online www.foxleigh.net Chris Webber | LinkedIn -----------------------------------------------------------
Buyers send demands on Friday, with the instruction to send a proposal which puts pressure on your weekend and get you thinking about work. That way, they become a bigger force in your mind and seem more powerful than they really are. Don't get drawn in ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- For more information about Chris Webber and Foxleigh Commercial Performance find us online www.foxleigh.net Chris Webber | LinkedIn -----------------------------------------------------------
If I wanted you to slash your price this is what I would do... Decisions are emotional and making others feel uncomfortable is a key buyer tactic to cut costs. Making suppliers feel they are unfair, unreasonable, especially in industries like health can work very well. ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- For more information about Chris Webber and Foxleigh Commercial Performance find us online www.foxleigh.net Chris Webber | LinkedIn -----------------------------------------------------------
Leadership is about people and to influence people you need to be able to listen and communicate with confidence. In this episode we talk with Stacey Hanke about how. We discuss understanding your personal impact and the importance of watching yourself on video to see how you communicate through your audience eyes. Stacey shares her insights in the power of consistency and your personal brand ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- For more information about Chris Webber and Foxleigh Commercial Performance find us online www.foxleigh.net Chris Webber | LinkedIn ----------------------------------------------------------- Stacey Hanke is a leading expert in communication and influence. For over 20 years, she has empowered Fortune 500 leaders and teams to elevate their communication skills to build the trust and credibility needed to influence action. In addition to being a Hall of Fame speaker, executive coach, and business leader, Stacey is the author of three books. Her latest book, Influence Elevated, provides leaders with skills to manage employees and increase accountability in a hybrid work environment. Stacey is here to share insights on improving our ability to influence and inspire, Monday to Monday®. Website: www.staceyhanke.com Ordering Link: https://amzn.to/4drMy0A Social Media Links and Handles: LinkedIn: staceyhanke Facebook: @staceyhankeinc Instagram: @staceyhankeinc YouTube: StaceyHanke X: @staceyhankeinc
Foxleigh's video series on Difficult Customers. Episode one: Procurement
We are entering a revolution in work, the first major changes in 100 years. Not since the days of the introduction of the 5 day week and the 9-5 workday have we seen so much turmoil. Companies are struggling to adapt to remote and hybrid working and managers and businesses are making mistakes. I wanted to learn more and understand what and how to address these issues so I spoke with Wayne Turmel, one of the leading figures on the subject. Here is our impassioned conversation with his words of wisdom. What do you think? ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- For more information about Chris Webber and Foxleigh Commercial Performance find us online www.foxleigh.net Chris Webber | LinkedIn ----------------------------------------------------------- For almost 30 years, Wayne Turmel has been passionate about how people communicate—or don't—at work. He has written 16 books, most recently the Long Distance Leader, Revised Rules for Remarkable Remote Leadership which is in its second edition and is in 7 languages. He is the Remote Work and Evolving Workplace Subject matter expert for the Kevin Eikenberry group. Wayne lives in Las Vegas. https://www.linkedin.com/in/wayneturmel
What is a chief of staff? What value do they bring to an organisation? These were questions I put to Maggie Olson. She has spent years developing the role, building it into a key member of business delivery and operations and creating the skills and competencies that deliver excellence. Her response explained how critical the Chief of Staff can be in delivering the organisations strategy, vision and mission. Listen to our conversation to hear more about the value it brings to high performance businesses. ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- For more information about Chris Webber and Foxleigh Commercial Performance find us online www.foxleigh.net Chris Webber | LinkedIn ----------------------------------------------------------- Maggie Olson is the Founder of Nova Chief of Staff, the premier and first-of-its-kind destination for Chief of Staff education, certification, and development. She has 20 years of experience in retail, food and beverage, and technology sectors and has held leadership roles at Nordstrom and T-Mobile. At T-Mobile, Maggie's impressive work led her to become the Chief of Staff to the President of the T-Mobile Business Group. In this role, she built the Chief of Staff model from the ground up, creating a highly efficient team and establishing an executive back-office structure. supporting the President, SVPs, and over 5,000 employees. She also built a Chief of Staff team, defining all roles, processes, and systems. Through Nova Chief of Staff, Maggie continues to shape the future of business leadership, providing the tools and resources necessary for Chiefs of Staff to excel in their roles and drive company success. https://www.linkedin.com/in/maggie-olson-cos/ https://www.novachiefofstaff.com/
I talked to Beth O'Neill and we discussed how we too often focus on negativity. We need to shift towards a positive mindset and then we have a positive impact on the people and the world around us. ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- For more information about Chris Webber and Foxleigh Commercial Performance find us online www.foxleigh.net Chris Webber | LinkedIn ----------------------------------------------------------- Beth O'Neill is a Professional Certified Coach, accredited by the International Coaching Federation and accredited C-me colour profiling facilitator. Beth offers coaching, training, and facilitation with a focus on helping leaders' level up with a coaching approach. Be it corporate teams who want to create a coaching culture, or female leaders through Beth's Women in Leadership programme. Beth is passionate about coaching as a leadership capability and helping leaders to lead empowered teams with authenticity and confidence.
Too often we focus on weaknesses. This is damaging to our confidence and to our development. Beth and I discuss how to be positive and build confidence through a strong mindset and building on strengths. By engaging with a positive intention we can influence and change the people around us ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- For more information about Chris Webber and Foxleigh Commercial Performance find us online www.foxleigh.net Chris Webber | LinkedIn ----------------------------------------------------------- Beth O'Neill is a Professional Certified Coach, accredited by the International Coaching Federation and accredited C-me colour profiling facilitator. Beth offers coaching, training, and facilitation with a focus on helping leaders' level up with a coaching approach. Be it corporate teams who want to create a coaching culture, or female leaders through Beth's Women in Leadership programme. Beth is passionate about coaching as a leadership capability and helping leaders to lead empowered teams with authenticity and confidence.
Who do you talk to when you need support but don't want to look too vulnerable to your colleagues or team members? A difficult question to answer. Leadership can be lonely and Tim Kemp is determined to solve this problem through peer coaching. He wants us to be asked critical questions to help us think again and to find new ways of solving problems. He wants to nurture curiosity and humility In this episode I summarise my perspective on our conversation and synthesise my lessons. ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- For more information about Chris Webber and Foxleigh Commercial Performance find us online www.foxleigh.net Chris Webber | LinkedIn ----------------------------------------------------------- Tim has over three decades of experience as a leadership and management coach, author, program designer and facilitator. He has a long track record of producing relevant and original content delivered to a broad range of clients across geographies and sectors. Specific areas of interest and experience include: Leadership and the use of action learning to facilitate change; building cross-cultural and innovative teams; and the transformation of managers to enablers. Tim Kemp | LinkedIn
Tim Kemp describes the 'loneliness of leadership' beautifully. Not just in terms of responsibility of decisions, but also in terms of having no one to talk to and get support from. It is a barrier for development and Tim has set about addressing this through peer coaching and creating spaces where leaders can be asked critical questions. We explore this topic and discuss the lessons for all of us trying to build supportive networks at work and foster curiosity and humility. ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- For more information about Chris Webber and Foxleigh Commercial Performance find us online www.foxleigh.net Chris Webber | LinkedIn ----------------------------------------------------------- Tim has over three decades of experience as a leadership and management coach, author, program designer and facilitator. He has a long track record of producing relevant and original content delivered to a broad range of clients across geographies and sectors. Specific areas of interest and experience include: Leadership and the use of action learning to facilitate change; building cross-cultural and innovative teams; and the transformation of managers to enablers. Tim Kemp | LinkedIn Tim's book on Peer to Peer Coaching: https://amzn.eu/d/fXUsoZN
Practice makes perfect! That is a well known phrase, yet at work too often we don't want to or don't get the chance to practice. Phil Allen is on a mission to change that and provide teams and managers with safe spaces and real life opportunities to practice difficult conversations. In this episode I share my key lessons from talking with Phil and the ways you can help your teams get confidence. ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- For more information about Chris Webber and Foxleigh Commercial Performance find us online www.foxleigh.net Chris Webber | LinkedIn ----------------------------------------------------------- Phil is an Occupational Psychologist, passionate about helping people to be better versions of themselves in work He worked for 25 years in assessment, development and leadership both as a consultant (Capita and PA Consulting) and in-house as Head of Leadership for Travis Perkins He set up Practice Room Online in 2019 with the recognition that it's practice that makes the difference in how people perform in the workplace PRO is like a practice court for conversations, enabling people to practice the conversation they want to get better at in a safe space, with actors who make it real, give feedback no one else gives and coach to improve performance. Phil Allen | LinkedIn Practice Room Online – The Professional Growth Platform
There is a difference between the attitude towards training and practice between sports people, musicians and performers; and people in business. In business, practice is seen as negative, in performance it is essential. In this episode we discuss how practice can become part and parcel of business and the importance of creating a safe space in which to develop and learn. Phil sets up practice spaces and programmes that empower teams and leaders to prepare better, predict how conversations will go and to learn to flourish in difficult moments through learning from doing. ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- For more information about Chris Webber and Foxleigh Commercial Performance find us online www.foxleigh.net Chris Webber | LinkedIn ----------------------------------------------------------- Phil is an Occupational Psychologist, passionate about helping people to be better versions of themselves in work He worked for 25 years in assessment, development and leadership both as a consultant (Capita and PA Consulting) and in-house as Head of Leadership for Travis Perkins He set up Practice Room Online in 2019 with the recognition that it's practice that makes the difference in how people perform in the workplace PRO is like a practice court for conversations, enabling people to practice the conversation they want to get better at in a safe space, with actors who make it real, give feedback no one else gives and coach to improve performance. Phil Allen | LinkedIn Practice Room Online – The Professional Growth Platform
Is your business struggling with staff motivation? Are your products and services up to the expectations of customers or is there space for more? Mayden struggled with these questions and they tore up the rule book and got rid of their managers. Today they are thriving. In this episode I share my learning from a conversation with Michelle who set up the coaching framework that they rely on to drive performance and solve business problems. ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- For more information about Chris Webber and Foxleigh Commercial Performance find us online www.foxleigh.net Chris Webber | LinkedIn ----------------------------------------------------------- Prior to joining Mayden, Michele worked for 10 years in international aid before moving to a business development role with an NHS community service provider. After yet another operational restructure, which the NHS is notorious for, Michele became Head of Marketing and PR for that organisation. Michele joined Mayden in 2014 as a freelance marketing contractor but the lure of Mayden's open culture, sense of purpose and fantastic group of colleagues made staying on in a permanent role a no brainer. Within two years of Michele joining, Mayden took a leap of faith to become a company of self managing teams, at which point she retrained as a coach and set up Mayden's internal coaching programme. Michele is a professionally certified Business and Personal Coach and runs both Mayden's coaching and mentoring programmes, as well as working across the business to support colleagues to thrive in a company that organises a little differently. Michele Rees-Jones, ACC (ICF) | LinkedIn
Mayden made a decision to operate without managers. They realised that they needed to provide some frameworks for their teams so they created internal coaches. Since then they have become more efficient, more effective and receive excellent customer feedback. In addition their staff are all proud to work there. In this podcast we explore the model with Michele who is the owner of the coaching framework. We discuss how they set business direction and the challenges and opportunities of working without hierarchy. It is an inspirational episode for anyone seeking to work differently, drive productivity and slash internal complexity. ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- For more information about Chris Webber and Foxleigh Commercial Performance find us online www.foxleigh.net Chris Webber | LinkedIn ----------------------------------------------------------- Prior to joining Mayden, Michele worked for 10 years in international aid before moving to a business development role with an NHS community service provider. After yet another operational restructure, which the NHS is notorious for, Michele became Head of Marketing and PR for that organisation. Michele joined Mayden in 2014 as a freelance marketing contractor but the lure of Mayden's open culture, sense of purpose and fantastic group of colleagues made staying on in a permanent role a no brainer. Within two years of Michele joining, Mayden took a leap of faith to become a company of self managing teams, at which point she retrained as a coach and set up Mayden's internal coaching programme. Michele is a professionally certified Business and Personal Coach and runs both Mayden's coaching and mentoring programmes, as well as working across the business to support colleagues to thrive in a company that organises a little differently. Michele Rees-Jones, ACC (ICF) | LinkedIn
We hear complaints about favouritism, silos and politics across business frequently. Yet, few are able to solve these issues Reciprocal mentoring could be a powerful tool to help. This episode summarises the conversation with Gilly Shapiro who is helping companies to set up and manage this process. The idea is simple. Connect people across boundaries such as department, location, hierarchy or status and encourage them to work together, mentoring each other. The results are excellent and help create trust and build understanding across previously misunderstood relationships ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- For more information about Chris Webber and Foxleigh Commercial Performance find us online www.foxleigh.net Chris Webber | LinkedIn ----------------------------------------------------------- Gilly is a highly accomplished leadership and organisational development coach, consultant and researcher, with thirty years of expertise in complex change, leadership development, diversity and inclusion. She supports leaders, teams and organisations to improve performance by being more impactful and productive in their relationships, achieving a stronger sense of wellbeing, purpose and belonging. Gilly established Shapiro Consulting, a boutique consultancy, in 2003 and has since built a global client base spanning multiple sectors and a consortium of highly experienced and diverse associate partners across five continents. Prior to this, she led European research projects focusing on driving innovation through greater employee engagement, diversity and inclusion. Gilly is an External Guardian Trustee and Director of a global employee-owned business and is a faculty member of the International Gestalt, Organisational Development and Leadership (iGOLD) programme. Dr. Gillian Shapiro | LinkedIn
Mentoring is a popular system to pass knowledge down through the business, but it is one way and can be seen as old fashioned. Gilly Shapiro is pioneering a system of reciprocal mentoring, a system where both partners are both mentor and mentee. She explains how it is done and how with her gentle guidance they have seen it break down business silos and increase trust across the business. It could be a tool that you can use, if you are struggling to increase connection across your organisation and to break down hierarchy and departmental barriers. ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- For more information about Chris Webber and Foxleigh Commercial Performance find us online www.foxleigh.net Chris Webber | LinkedIn ----------------------------------------------------------- Gilly is a highly accomplished leadership and organisational development coach, consultant and researcher, with thirty years of expertise in complex change, leadership development, diversity and inclusion. She supports leaders, teams and organisations to improve performance by being more impactful and productive in their relationships, achieving a stronger sense of wellbeing, purpose and belonging. Gilly established Shapiro Consulting, a boutique consultancy, in 2003 and has since built a global client base spanning multiple sectors and a consortium of highly experienced and diverse associate partners across five continents. Prior to this, she led European research projects focusing on driving innovation through greater employee engagement, diversity and inclusion. Gilly is an External Guardian Trustee and Director of a global employee-owned business and is a faculty member of the International Gestalt, Organisational Development and Leadership (iGOLD) programme. Dr. Gillian Shapiro | LinkedIn
Coaching is an exploding industry with so many people offering services and indeed using coaches, but is it easy to set up an internal coaching programme? Not as easy as you think. As a follow up to the conversation with Harriet Nelson, in this skills sprint I summarise my thinking. ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- For more information about Chris Webber and Foxleigh Commercial Performance find us online www.foxleigh.net Chris Webber | LinkedIn ----------------------------------------------------------- Harriet is an executive coach, facilitator and programme designer. She has multi-sector experience including banking, technology, private equity, insurance, pharmaceuticals, FMCG, charities and NGOs. Her clients view her as a trusted partner and her style is calm, thoughtful and authentic. She skilfully blends challenge and support to build a creative and transformative space that enables her clients to learn about themselves and gain broader insights in order to achieve their goals. Many clients have worked with her to evolve their leadership, build confidence in demanding situations and discover how they can be at their authentic best, gain systemic insights or as they transition into a new organisation or significantly different role. Outcomes include greater self-awareness and personal impact, clarity on purpose and higher performance. She is accredited at PCC level with the International Coaching Federation, has an MSc in Occupational Psychology, a BA (Hons) Philosophy and Diplomas in both Psychology and Coaching. She is an External Tutor with Henley Business School and is a graduate of the Practitioner programme with Coaching Constellations so she approaches her work with a systemic stance. Harriet (Jarman) Nelson | LinkedIn
Many businesses want to save money by appointing internal coaches from their senior people, but is this a smart approach? Harriett was an internal coach and she tells us what it takes to be a coach and what is required to set up an internal programme. Her experiences changed her life, but an internal coaching framework is not a quick and cheap strategy. Find out why and what is involved in this conversation. ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- For more information about Chris Webber and Foxleigh Commercial Performance find us online www.foxleigh.net Chris Webber | LinkedIn ----------------------------------------------------------- Harriet is an executive coach, facilitator and programme designer. She has multi-sector experience including banking, technology, private equity, insurance, pharmaceuticals, FMCG, charities and NGOs. Her clients view her as a trusted partner and her style is calm, thoughtful and authentic. She skilfully blends challenge and support to build a creative and transformative space that enables her clients to learn about themselves and gain broader insights in order to achieve their goals. Many clients have worked with her to evolve their leadership, build confidence in demanding situations and discover how they can be at their authentic best, gain systemic insights or as they transition into a new organisation or significantly different role. Outcomes include greater self-awareness and personal impact, clarity on purpose and higher performance. She is accredited at PCC level with the International Coaching Federation, has an MSc in Occupational Psychology, a BA (Hons) Philosophy and Diplomas in both Psychology and Coaching. She is an External Tutor with Henley Business School and is a graduate of the Practitioner programme with Coaching Constellations so she approaches her work with a systemic stance. Harriet (Jarman) Nelson | LinkedIn
In this episode we involve our expert panel audience and debate the radically different approach to leadership - focus on followership. Fielding questions and challenges from the audience Tony emphasises the points and the process. We discuss the importance of rituals and how these can unify and inspire generations of teams ----------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- Tony is a organisational development consultant with 20 years of experience in organisational transformation, leadership development and coaching. His work involves guiding organisations through change to become the best versions of themselves. We firmly believe that transformative leadership growth is rooted in deep personal learning, and this principle guides our approach every step of the way. By creating an environment that encourages introspection, self-awareness, and genuine connection, we help leaders unlock their full potential and navigate the complexities of their roles with greater clarity, empathy, and effectiveness. Our relational and culturally sensitive methodology ensures that the insights gained through our work resonate profoundly, empowering leaders to drive lasting, positive change within their organisations and beyond. --------------------------------------------------------- -Foxleigh Commercial Website: https://foxleigh.net/ -Chris Webber's LinkedIn: https://www.linkedin.com/in/chris-webber-uk -Tony Belgrave LinkedIn: https://www.linkedin.com/in/tonybelgrave/
Leaders do not to be charismatic and extroverted. Leaders are not born, they can be built if instead of focusing on themselves, they focus on building followership. In this special episode recorded with an audience in London we discuss the process and how it is radically different and challenging to the traditional leadership programmes. Learn how you can adopt this methodology to become a truly impactful leader ----------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- Tony is a organisational development consultant with 20 years of experience in organisational transformation, leadership development and coaching. His work involves guiding organisations through change to become the best versions of themselves. We firmly believe that transformative leadership growth is rooted in deep personal learning, and this principle guides our approach every step of the way. By creating an environment that encourages introspection, self-awareness, and genuine connection, we help leaders unlock their full potential and navigate the complexities of their roles with greater clarity, empathy, and effectiveness. Our relational and culturally sensitive methodology ensures that the insights gained through our work resonate profoundly, empowering leaders to drive lasting, positive change within their organisations and beyond. --------------------------------------------------------- -Foxleigh Commercial Website: https://foxleigh.net/ -Chris Webber's LinkedIn: https://www.linkedin.com/in/chris-webber-uk -Tony Belgrave LinkedIn: https://www.linkedin.com/in/tonybelgrave/
A frustration in team performance is often feeling under estimated, or siloed into a specific set of tasks. After talking to Jo Keeler I realised the importance of making time to allow your team to connect with each other and share their own preferences and strengths. By sharing with each other you strengthen the web of connections, but also you help each person share perhaps hidden skills Accountability for performance comes when people have clear tasks and accountability and they buy in much more when they feel heard and understood ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- Belbin starts with the team. Belbin helps you develop your people, attract and retain talent, and turbo-charge your team's performance. Jo Keeler is the Managing Director of Belbin Ltd, an Employee Ownership Trust. During her 23-year tenure at Belbin, Jo has been responsible for spearheading strategic and operational activities, and building the Belbin brand, both in the UK and worldwide. In addition to liaising with global Belbin partners, Jo leads the UK team and works closely with Dr Meredith Belbin to ensure that innovation is always in line with the company's ethos. In recent years, Jo has focused her efforts on bringing the Belbin message to international audiences, inspiring them to use the Team Role framework to usher in lasting team and business performance improvements. During the pandemic, Jo launched (and hosts) the popular and thought-provoking Belbin webinar series, which draws in a large and engaged audience from across the globe. Jo has been invited to speak on various podcasts from Management Today's ‘Workplace Evolution Podcast' to ‘HR UpRising' and now we are delighted that she's joining us on ‘The Commercial Edge' podcast. ------------------------------------------------------------ -Foxleigh Commercial Website: https://foxleigh.net/ -Chris Webber's LinkedIn: https://www.linkedin.com/in/chris-webber-uk - Jo Keeler Linkedin: https://www.linkedin.com/in/jokeeler/
As a leader, one of the key challenges is ensuring your team takes responsibility for tasks. Jo Keeler works with teams around the world to help them operate more effectively. She shares her advice for leaders who want to get more from their people through creating accountability and sharing skills. ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- Belbin starts with the team. Belbin helps you develop your people, attract and retain talent, and turbo-charge your team's performance. Jo Keeler is the Managing Director of Belbin Ltd, an Employee Ownership Trust. During her 23-year tenure at Belbin, Jo has been responsible for spearheading strategic and operational activities, and building the Belbin brand, both in the UK and worldwide. In addition to liaising with global Belbin partners, Jo leads the UK team and works closely with Dr Meredith Belbin to ensure that innovation is always in line with the company's ethos. In recent years, Jo has focused her efforts on bringing the Belbin message to international audiences, inspiring them to use the Team Role framework to usher in lasting team and business performance improvements. During the pandemic, Jo launched (and hosts) the popular and thought-provoking Belbin webinar series, which draws in a large and engaged audience from across the globe. Jo has been invited to speak on various podcasts from Management Today's ‘Workplace Evolution Podcast' to ‘HR UpRising' and now we are delighted that she's joining us on ‘The Commercial Edge' podcast. ------------------------------------------------------------ -Foxleigh Commercial Website: https://foxleigh.net/ -Chris Webber's LinkedIn: https://www.linkedin.com/in/chris-webber-uk - Jo Keeler Linkedin: https://www.linkedin.com/in/jokeeler/
I spoke with Lyndsey Knox a personal trainer who transformed her life from musician to professional athlete. Here I share the key elements we discussed so that you can make positive changes to your team and create a new and improved, more confident, upgraded version Hold yourself accountable for excellence and high standards for yourself and the people around you. ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ------------------------------------------------------------ -Foxleigh Commercial Website: https://foxleigh.net/ -Chris Webber's LinkedIn: https://www.linkedin.com/in/chris-webber-uk - Lyndsey Knox Fitness: https://www.instagram.com/lyndseyknoxfitness/?hl=en
Yours is the voice you hear the most but making hard choices to change your life is difficult despite what you say to yourself. The easy path is tempting. Lyndsey changed her life and now inspires and coaches hundreds of others to do the same She shares her insights and experience with us so that you can make the changes you want to make and be accountable for creating the new improved you. ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- When her successful career as the front women and founder of ‘100 Fables' came to a stand still during Covid, Lyndsey dedicated lockdown to losing weight, healing her relationship with food and adapting her mindset and behaviours to feel the strongest, happiest and healthiest she ever has inside and out. She had tried and failed so many times before due to the confusing plethora of information out there. Now truly understanding the process and always having a passion to help others she decided to retrain and instead of finding connection and joy with people through music, she would do so through fitness to help others become their fittest, healthiest and happiest selves. 4 years on she has now been a fully qualified Personal Trainer for 3 years and has helped over 150 people with their fitness journey on a 1-1 basis. Her books are constantly full and she has plans in place to open her own gym in the future to allow her community to grow and thrive even more. Her favourite part of the job is seeing her clients evolve. The basis of the work is never a quick fix attitude but a journey of learning and growing inside and out, getting to know yourself, giving my clients the knowledge, support and tools to become the person they've always wanted to be, proving they can do things they thought not possible and ensure they get what they want from this process and actually keep it so they live their happiest, healthiest lives. Who doesn't want that? ------------------------------------------------------------ -Foxleigh Commercial Website: https://foxleigh.net/ -Chris Webber's LinkedIn: https://www.linkedin.com/in/chris-webber-uk - Lyndsey Knox Fitness: https://www.instagram.com/lyndseyknoxfitness/?hl=en
Coping with the pressure and expectations of being a manager or leader is tough and relentless. Great leaders can sustain performance because they cope well with being accountable. Here are my take-aways that could help you sustain high performance leadership and stand out from your colleagues as someone to notice ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- -Foxleigh Commercial Website: https://foxleigh.net/ -Chris Webber's LinkedIn: https://www.linkedin.com/in/chris-webber-uk -Crina Ancuta LinkedIn: https://www.linkedin.com/in/crinaancuta/
Radical responsibility is leaders taking on accountability for performance. It is central, but it is stressful. How can you as a manager be accountable for performance but not burn out under pressure. We talk about mindset and controlling issues so that you can be in charge and sustain long term results and stand out in your organisation. ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- Today we're talking to Crina Ancuta, a globally experienced executive coach with over two decades of pharmaceutical industry expertise. Crina's role is to guide leaders to find clarity in their development goals, aligning with their company's expectations. Her coaching deepens the understanding of organizational dynamics and enhances strategic alignment with senior leadership. By fostering self-awareness and leadership presence, this enables leaders to focus on positive interactions, personal strengths, and strategic engagement with key stakeholders, which is crucial for advancing organizational objectives and career growth. With a strong background in strategic leadership, operational excellence, and crisis management, Crina helps leaders navigate challenges with resilience, shifting their focus from immediate crises to strategic activities that elevate humanity and integrity in the workplace. ------------------------------------------------------------ -Foxleigh Commercial Website: https://foxleigh.net/ -Chris Webber's LinkedIn: https://www.linkedin.com/in/chris-webber-uk - Crina Ancuta LinkedIn: https://www.linkedin.com/in/crinaancuta/
Every business has values but not all live them. In this episode I share my highlights from the recent episode that could help you build a strong performance culture based on values through holding each other accountable for actions. --------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM --------------------------------------------------- -Foxleigh Commercial Website: https://foxleigh.net/ -Chris Webber's LinkedIn: https://www.linkedin.com/in/chris-webber-uk -Mark Herbert LinkedIn: https://www.linkedin.com/in/markherbert85/
All businesses have values but for many they are just words. In this episode we share ideas on how to live values every day and as such create a wonderful performance culture in your team ----------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- Mark Herbert is the Co-Founder and Director at Salt & Light Coaching Ltd. Mark is an experienced coach and facilitator supporting leaders in education, healthcare and NFP. He specialises in helping teams grow in self-awareness, communicate effectively and make better decisions together. He is based in Surrey and has a young family. Mark has an unusually diverse background of experience, having worked as a teacher, church pastor and now leadership coach. This brings a richness of experience to his approach to leadership. The theme of today's podcast is accountability - a subject Mark speaks about regularly and one he is passionate that more leaders develop a deeper understanding around. It is through genuine accountability that we remain true to ourselves and what matters most, as well as help foster high performance amongst the people we work with .... ----------------------------------------------------------- -Foxleigh Commercial Website: https://foxleigh.net/ -Chris Webber's LinkedIn: https://www.linkedin.com/in/chris-webber-uk -Mark Herbert LinkedIn: https://www.linkedin.com/in/markherbert85/
Getting your team to care about customer excellence can make a big impact on business performance. Here are my key headlines from the conversation with Andy where we discussed accountability for customer excellence. ----------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- -Foxleigh Commercial Website: https://foxleigh.net/ -Chris Webber's LinkedIn: https://www.linkedin.com/in/chris-webber-uk ----------------------------------------------------------- Andy Hay is a television and theatre director. He originally trained as a drama teacher before becoming an actor for Theatre-In-Education companies and later joining Oldham Coliseum Theatre's ensemble. After two years at the Coliseum and with several TV, radio credits and a West End transfer under his belt he joined Manchester's Contact Theatre ensemble as an actor, musician and director. From there followed nearly 20 years as Associate Director of Nottingham Playhouse, Artistic Director of Bolton Octagon Theatre and Artistic Director of Bristol Old Vic where he directing over 65 productions including many world premiers. Andy has been a television director since 2000 working on shows including Waking The Dead, The Musketeers, Dickensian, Lucky Man and more recently The Last Kingdom and All Creatures Great and Small to name a few.
How can you as a manager or leader be accountable for the results of your team? How can you encourage them to care and nurture that passion for perfection and excellence? I talk with Andy Hay about his transformation from rebel to leader and how his care of his people and accountability to the customer becomes the guiding star for everyone, infecting them with enthusiasm and passion for brilliance Andy Hay is a television and theatre director. He originally trained as a drama teacher before becoming an actor for Theatre-In-Education companies and later joining Oldham Coliseum Theatre's ensemble. After two years at the Coliseum and with several TV, radio credits and a West End transfer under his belt he joined Manchester's Contact Theatre ensemble as an actor, musician and director. From there followed nearly 20 years as Associate Director of Nottingham Playhouse, Artistic Director of Bolton Octagon Theatre and Artistic Director of Bristol Old Vic where he directing over 65 productions including many world premiers. Andy has been a television director since 2000 working on shows including Waking The Dead, The Musketeers, Dickensian, Lucky Man and more recently The Last Kingdom and All Creatures Great and Small to name a few.
Here are my highlights from the conversation with Shireen. Some simple, yet powerful tools to embed change across the team. She is an adviser to professional services businesses and uses a variety of strategies to embed change. An essential listen for people wondering how they can get their team to focus on the important issues.
How do you ensure changes happen? How do you make your team accountable for what they do each day? That is what I discussed with Shireen Hilal. She is an adviser to professional services businesses and uses a variety of strategies to embed change. An essential listen for people wondering how they can get their team to focus on the important issues. Shireen Hilal, the founder and CEO of Maior Consulting. Shireen started her career as a litigator at AmLaw100 law firms, and then shifted her focus to strategy and operations to make a direct impact on business growth and efficiency. Her career path is marked with roles including serving as the COO of a national law firm where she increased profits by over 30%, guiding operations and strategy for a division of global giant KPMG, boosting revenue for a new division of BDO, and building out the growth division of a communications consulting firm. Now, at her own firm, Maior, she brings a unique blend of operational and strategic vision to professional services firms across the spectrum. Under her leadership, Maior has become a go-to resource for firms at every stage – whether they're navigating growth pains, seeking a fresh perspectives, or aiming to redefine their market position. With a strong track record of crafting innovative strategies that have revitalized organizations from enterprise firms to boutique and mid-sized businesses, Shireen's approach is relentlessly focused on results that not only promise but deliver lasting impact. But what sets Shireen apart isn't just her talent for driving up the numbers; it's her holistic approach to understanding firms' cultures, quirks and all, and then creating plans that get everyone moving in the right direction, boosting not only the bottom line but employee engagement at the same time for her clients. LinkedIn- https://www.linkedin.com/in/shireenhilal/ Maior Consultants- https://www.maiorconsultants.com/about
Difficult conversations are not just 1:1. Often businesses need to make changes that will affect many employees. In this episode I share my highlights from the conversation with Joe Perry and his lessons from working with trade unions and influencing change. I share tips that all managers can use to implement change through their teams. Joseph Perry is an employment relations specialist with extensive experience across a range of public, private and third sector organisations. He currently provides support to organisations to help them achieve their organisational goals through the effective management of collective employment relations, change and high performing teams. Having worked in unionised workplaces in transport, utilities and politics, he is experienced in dealing with collective issues and how to build constructive, effective employment relations. Joe studied Industrial Relations at the University of Keele, bringing a mix of academic and practical approaches to the field of employment relations and engagement. Joe and Debbie have developed and run an employment relations and engagement programme which builds capability in this crucial area. The programme enables the effective management of change, develops professional competence in employment relations, build relationships across organisations and grows enthusiasm for this fascinating field of work. Joe and Debbie also established and run professional networks for experts and leaders in this field.
Difficult conversations are not just 1:1. Often businesses need to make changes that will affect many employees. In this episode we talk about the importance of relationships to create trust and how to use them as the foundation for change together with processes and agreements. Tips that all managers can use to implement change through their teams. Joseph Perry is an employment relations specialist with extensive experience across a range of public, private and third sector organisations. He currently provides support to organisations to help them achieve their organisational goals through the effective management of collective employment relations, change and high performing teams. Having worked in unionised workplaces in transport, utilities and politics, he is experienced in dealing with collective issues and how to build constructive, effective employment relations. Joe studied Industrial Relations at the University of Keele, bringing a mix of academic and practical approaches to the field of employment relations and engagement. Joe and Debbie have developed and run an employment relations and engagement programme which builds capability in this crucial area. The programme enables the effective management of change, develops professional competence in employment relations, build relationships across organisations and grows enthusiasm for this fascinating field of work. Joe and Debbie also established and run professional networks for experts and leaders in this field.
In this highlights episode I reflect on what I learned from David Ford about setting up an organisation for restructures. A key message was "prepare more for sharing bad news than for sharing good news, because it is much harder!" People want to know what are the implications for them and what is going to happen so when you talk, you must know what these details are. David Ford joined Prothena Biosciences as Chief People Officer in March 2024. Prothena is a clinical stage, biotechnology company focused on neuroscience. Before joining Prothena, David spent six and a half years as the Chief Human Resources Officer of Intercept Pharmaceuticals, a New York based biotech focused on non viral liver diseases, that was sold to the Italian pharmaceutical company, Alfasigma, in late 2023. Before joining the biotech world, David spent fifteen years with Sanofi, initially as the Head of HR for the UK and Ireland, then moving to the Paris headquarters of Sanofi for six and a half years. He transferred to the United States in 2011, initially as the Head of HR for North America, before moving to lead the HR function for the Genzyme rare disease business that had been acquired by Sanofi. David started his career in New Zealand in the dairy food industry, working in HR roles in New Zealand, Latin America and Europe. David holds a Masters of Business Administration from INSEAD in Fontainebleau.
Difficult conversations may involve redundancy and restructure. When you have recruited someone into a business as a talent and now you need to tell them that they are no longer needed it can be challenging. With recent high profile errors, how organisations create the appropriate space to have these conversations is an art. In this episode we talk to David Ford about his experience of how businesses can set themselves up well in the most challenging situations. David Ford joined Prothena Biosciences as Chief People Officer in March 2024. Prothena is a clinical stage, biotechnology company focused on neuroscience. Before joining Prothena, David spent six and a half years as the Chief Human Resources Officer of Intercept Pharmaceuticals, a New York based biotech focused on non viral liver diseases, that was sold to the Italian pharmaceutical company, Alfasigma, in late 2023. Before joining the biotech world, David spent fifteen years with Sanofi, initially as the Head of HR for the UK and Ireland, then moving to the Paris headquarters of Sanofi for six and a half years. He transferred to the United States in 2011, initially as the Head of HR for North America, before moving to lead the HR function for the Genzyme rare disease business that had been acquired by Sanofi. David started his career in New Zealand in the dairy food industry, working in HR roles in New Zealand, Latin America and Europe. David holds a Masters of Business Administration from INSEAD in Fontainebleau.
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