Podcasts about difficult customers

Foxleigh's video series on Difficult Customers. Episode one: Procurement

It's Halloween! And today's episode is all about the horrors of customer service.   And I wanted to do it from both sides, not just from what you've experienced as business owners. And lots of you have shared your horror stories of what your customers have said and done, but also how it feels as a customer.    And just reflecting a little bit on what great customer service looks like and how to navigate some of these things because it can be really really difficult!   You'll discover how great customer service can significantly boost your business, alongside practical tips for handling more difficult situations so customer service doesn't have to be the nightmare of your business! [00:00] A Customer Service Nightmare: The Faulty Frame [02:47] Reflective Listening: A Customer Service Technique [04:26] Halloween Special: Horrors of Customer Service [05:58] Tips for Handling Unhappy Customers [07:20] Real-Life Customer Service Horror Stories [08:43] Refund Policies and Customer Retention [09:56] The Importance of Communication [11:37] Handling Lost Parcels and Fraudulent Claims [13:30] Dealing with Difficult Customers [16:39] Setting Boundaries and Outsourcing Your Customer Service Links: Get all the resources in the show notes on our website Get How to Talk so Kids Will Listen…and Listen so Kids Will Talk Learn more about Stock Doctor Learn more about the Resilient Retail Club  Learn more about my mastermind for product business owners 

In this episode of the Workshop Whisperer podcast, producer Mel and Rachel discuss various challenges faced by auto repair shop owners, including how to handle clients who frequently ask for discounts and how to deal with late payments. They emphasize the importance of valuing one's work, setting clear terms with clients, and having systems in place to manage client expectations and payments effectively. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/ Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.See omnystudio.com/listener for privacy information.

In this episode, Dr. Pollack assists Steve, a big box hardware store employee, in managing a persistently difficult customer. Discover practical steps for setting boundaries with problematic clients and how to get your boss to support you.See Dr. Pollack's online courses at: https://peacefulleadersacademy.com/courses/For info on conflict intervention and training services, please visit our website: https://pollackpeacebuilding.com/Host: Dr. Jeremy Pollack from Pollack Peacebuilding Systems More from Dr. Pollack: Peaceful Leaders Academy Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict FREE e-book: The Ultimate 12-Step Guide to Coworker Mediation: Free Ebook - Pollack Peacebuilding Systems Connect with Dr. Pollack on social media: Facebook | Twitter | YouTube | LinkedIn

When does a stretch goal become a fool's errand? This week listeners share their challenges with unrealistic expectations both foreign (from a client) and domestic (from the boss). Chris shares one of his favorite tools for assessing personality types and channels his inner Ross Perot.Segments in this episodeBaffled in the Bay Area - “S.O.S., the boss is setting beyond-audacious growth targets!”Fishing for Sponsors: DiSC® is a personal assessment tool used by more than one million people every year to help improve teamwork, communication, and productivity in the workplace.  Learn more at DiSCProfile.comDoing the Hustle in Houston - “My client's fake deadlines are causing real problems”The Gist: “10 Strategies for Dealing with Difficult Customers ” by Skye SchooleyWe want to hear about the drama, the dilemmas, and the conundrums that you face at work! All names will be changed to protect the guilty and innocent.Email us: info@cubicleconfidential.com and connect with us on LinkedIn.Thanks for listening!Thanks for listening! Connect with us on LinkedIn or Twitter!

Joining Mark are: Scott BossmanLandon HarrisTeria HarrisTate Litchfield Some things they discussed:The occasional difficult customer.The art of listening.The philosophy in dealing with a difficult customer.The tolerance for jerks.The team also discussed their red flags when dealing with a potential customer.  TIP OF THE WEEKLandon:It's a 10-minute video about focusing on the journey instead of the destination.  WANT TO LISTEN MORE?Did you enjoy this episode? If you did, check out another AOPI episode to learn more tips about the land business.Are you ready to learn more about land investing? Just click HERE to schedule a call. Isn't it time to create passive income so you can work where you want when you want, and with whomever you want?

Listen to today's podcast... Negative attitudes and behaviours are usually expressed when our customers are stressed out or they just don't have the energy to use better communication skills, judgment and manners. Being stressed out is chronic in today's society. We often have too much to do, too many decisions to make and are usually running behind schedule. The difficulty behind the negative attitudes and behaviours is that they are highly “toxic” to our staff. Dealing with difficult customers can make us feel grouchy, out-of-control and can rattle staff to the point where they may quit. It takes a lot of energy to be positive, to keep things in perspective and to actively fend off this toxic effect. As the leader, there are several steps that you can take to ensure that your staff can effectively handle the best and the worst in these customers. Take One Action Today To Build Your #Resiliency!      So here are Today's Tips For Reducing The Impact Of Negative Attitudes and Celebrating Thank You To Your Customer Day: Discuss the types of customers that you may encounter ahead of time. What are some of the common complaints that your staff may face' Share past experiences and horror stories with each other and prepare answers and solutions ahead of time. Teach your staff how to keep their composure, be assertive and know exactly what it is they want to communicate. Looking for resources to build your resiliency? Check out my Live Smart blog at worksmartlivesmart.com #mentalhealth #hr

Have you ever found yourself scratching your head wondering how to deal with someone who has a very difficult personality? Dealing with a difficult client, customer, or team member is a situation that a lot of us encounter in business because we deal with different personalities all the time. I have identified three types of personalities that are typical of difficult clients and customers: those who have strong personalities and want things done their way, those clients who just don't make decisions, and the clients who fail to give you what you need when you need it so that you can do the work for them. We are diving into these scenarios in today's show, and I'll give you the language for these conversations. Most importantly, you'll learn how to prevent these difficulties from coming up in your business, regardless of the varied personalities of your clients. Join us for practical and helpful advice!   I want to remind you about our Better Business Better Life Jumpstart that begins on January 8. The sad truth is that you may already feel burned out if your business has taken over your life. If this year resulted in working on the weekends, working during your family vacation, missing a sporting event with one of your children, or saying no to family dinners, you need this workshop! If you've put off your dreams, skipped regular workouts, and been regularly sleep-deprived, we can help! You will learn to develop a growth plan that delivers and how to design your business to be sustainably profitable. I will walk you through how to calculate the profit potential in your business and design a plan for profit in the year ahead—and for the years to come. I'll show you how to discover profit that is hidden in plain sight and see a clear path for simplifying to grow, which will free up your time. There is no charge for this free workshop, so sign up today!   Profit by Design is a Tap the Potential Production.   Show Highlights: How to prevent the problem of dealing with difficult clients: Identify qualifying criteria for clients and customers and notice red flags. Niche down to a clearly defined sweet spot in your business. Get in front of the problem with screening questions during client onboarding. Offer monetary incentives when deadlines are met. Strategically build the education process for clients. What to do if you have difficult clients right now: Use face-to-face conversations and phone conversations (over texts and emails) with documented follow-ups. Use the language of support rather than judgment. Give them a checklist of deadlines for crucial decisions. Lay out clear expectations with incentives.  How to have the “This is not working; we cannot serve you in the future” conversation How to handle the client or customer who causes stress for your team by not meeting deadlines and making decisions How to handle the client or customer who tries to take over and will not follow your process Links and Resources: Give us 20 minutes of your time, take the Better Business Better Life Assessment, and receive a free paperback copy of my book, The 4 Week Vacation®️. Learn more about our courses, Coach Approach and Leadership Bootcamp at www.tapthepotential.com.  Our Better Business Better Life Jumpstart can help your profitability in every way. The next session begins on Monday, January 8. Sign up today! Join the Tap the Potential Community on Mighty Networks: www.tapthepotential.com/group    Let us help you and your business! Book a call with us today! Let us help you manage your time, your most valuable resource! Get your FREE copy of the Tap the Potential Strategic Planner for 2023 at www.tapthepotential.com/planner. Download Dr. Sabrina's Introductory Training: How to Make Your Time Worth $10,000 an Hour

#TheFreightCoach Morning Show is The TOP Transportation Morning Show is LIVE every weekday at 10:30 AM CST to breakdown THREE transportation industry headlines! Mark your calendars! Check out my YouTube Channel for further industry insights! https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw Make sure to subscribe and share! They are the new wave for freight brokers and freight brokerages to separate themselves from the competition! Thank you to my sponsor: https://www.greenscreens.ai/thefreightcoach  Ditch your carrier packet, Drive more carrier sales and get better load coverage with seamless digital onboarding, TMS integration, and smart load coverage, visit: https://brokercarrier.com/

Owning a business can be awesome. But it can also come with some challenges. Like dealing with difficult customers/clients. The demanding few can eat into your personal time. Unfortunately, you can't blame everything on your customer. We always have a choice as to how much we work, how available we are to customers, and how fast we feel we need to respond to every “emergency.”  Meet this week's guest, Sheila Wilkinson esq. She knows firsthand what it's like to put in 120 hour work weeks and be available 24/7. Not fun. Especially when the practice you were instrumental in building gets taken out from under you. Never again.  Listen to how Sheila has come back and built the business she wants to live the life she wants to live. She currently resides in two countries and has the most gracious way to set proper boundaries between life and business while still serving her clients with utmost respect. 

What's in this episode:- Controlling the conversation- Overcoming objections- Shifting your mindset- Finding your courage- Making sure the customer is protectedCatch the full video of this conversation: https://youtu.be/9KnTUyMJF9IText BUZZ to (816) 727-7610 to connect directly with us and share your favorites from the episode or learn more about upcoming events and challenges happening in our industryJoin Weaver Sales Academy: https://www.weaversa.com/Follow Michael & Courtney on social media:Facebook: https://www.facebook.com/mandcweaverInstagram: https://www.instagram.com/mandcweaver/Youtube: https://youtu.be/9KnTUyMJF9IMichael LinkedIn: https://www.linkedin.com/in/michael-weaver-a2940095Courtney LinkedIn:  https://www.linkedin.com/in/courtney-weaver-4b8139a0/

In this episode we look at, once more those difficult customers and what they really might be feeling in order to say their objections! This is really helpful to understand how we can respond whilst also keeping control of the conversation and setting the tone in our interactions! If you want to be a part of the next round of The Industry Academy then jump in read more HERE

In this episode we niche down on those customers who don't give us a lot to work with! The short responses, the closed body language- what if these customers can and do have the potential to become great customers? Let's explore how to turn non-spenders into big spenders in my upcoming free workshop. CLICK HERE TO BUY TICKETS

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Recorded Live at Vision 2023, Bill Haas and Sara Fraser discuss strategies for dealing with difficult customers in the automotive industry. They provide tips on identifying warning signs, asking questions, and differentiating between difficult and upset customers. They also emphasize the importance of providing excellent customer service, building trust, and owning up to mistakes. Bonus at the end: a humorous anecdote about the purpose of buttons on a gentleman's sport coat sleeve. Bill Haas, Haas Performance Consulting, Bill's previous episodes HERE. Sara Fraser, Haas Performance Consulting, Sara's previous episodes HERE. Show Notes Difficult customers [00:02:04] The different types of difficult customers, how they affect the business, and how to identify warning signs. Strategies for dealing with difficult customers [00:03:21] Including not taking it personally, avoiding defensiveness, and providing opportunities for customers to tell their story. Differentiating between difficult and upset customers [00:05:54] Empowering Employees [00:07:11] Discussion on the importance of empowering employees to handle difficult customers Coaching Difficult Customers [00:08:49] The benefits of listening to recorded calls to coach employees on how to handle difficult customers, and the importance of asking the right questions to understand their concerns. Dealing with Demanding Customers [00:09:23] Control and Frustration [00:13:40] Discussion on how difficult customers often want to be in control of the situation and how frustration can lead to difficult behavior. Identifying Difficult Customers [00:14:00] How to identify warning signs of difficult customers and make them feel in control. Making a Connection [00:14:36] How to show customers that you care and are on their side, and how to differentiate between difficult and upset customers. Dealing with Comebacks [00:16:05] How to handle customers who return with complaints, and why it's important to own up to mistakes and make things right. Customer Service Experiences [00:18:32] The importance of good customer service experiences, and how to connect with upset customers by actively listening and repeating their concerns. Empathy and Care [00:21:37] Importance of showing empathy and care towards customers, and empowering employees to do the right thing. Customer Service in the Pandemic [00:25:06] Discussion on the impact of the pandemic on customer service, and experiences with short-staffed businesses. Key Phrase for Difficult Customers [00:29:01] The guests share a key phrase to use when dealing with difficult customers: "If you give me a moment, I know I can help you." Red Flag Words [00:29:28] The guests discuss the importance of avoiding red flag words when communicating with customers. Policy for Dealing with Difficult Customers [00:30:36] The idea of creating a policy for dealing with difficult customers. Thanks to our Partner, NAPA AUTO CARE

This is the most direct podcast we have done discussing how to get more trained installers out there to make that $$ and how Jason is now handling difficult customers in an effort to stay sane:) --- Send in a voice message: https://podcasters.spotify.com/pod/show/smarthome/message

Negative attitudes and behaviours are usually expressed when our customers are stressed out or they just don't have the energy to use better communication skills, judgment and manners. Being stressed out is chronic in today's society. We often have too much to do, too many decisions to make and are usually running behind schedule. The difficulty behind the negative attitudes and behaviours is that they are highly “toxic” to our staff. Dealing with difficult customers can make us feel grouchy, out-of-control and can rattle staff to the point where they may quit. It takes a lot of energy to be positive, to keep things in perspective and to actively fend off this toxic effect. As the leader, there are several steps that you can take to ensure that your staff can effectively handle the best and the worst in these customers. Take One Action Today To Build Your #Resiliency!      So here are Today's Tips For Reducing The Impact Of Negative Attitudes and Celebrating Thank You To Your Customer Day: Discuss the types of customers that you may encounter ahead of time. What are some of the common complaints that your staff may face' Share past experiences and horror stories with each other and prepare answers and solutions ahead of time. Teach your staff how to keep their composure, be assertive and know exactly what it is they want to communicate. Looking for resources to build your resiliency? Check out my Live Smart blog at worksmartlivesmart.com #mentalhealth #hr

In this episode, Mitch and David talk about the Christmas party Mitch and his wife threw for their team. We also talk about how to deal with customers who have dementia. Finally we discuss the commercialization of Christmas and how to deal with the stresses of the holiday season. If you have questions you'd like us to answer, please feel free to email them to AskMitch@MitchSmedley.com Thanks for listening and thanks for sharing! Enjoy the show! FieldPulse is the Official Field Service Management Software of The Void Podcast. Their software is ideal for you and your business. For more information about how FieldPulse can benefit you, check them out here: https://www.fieldpulse.com?lmref=xSseQQ

In this episode, Justin & Lynse coach business owners and account managers how to navigate difficult business-to-business (B2B) customer contracts – including how to set-up the relationship for success, manage long-term expectations, and develop a personal connection.

Ahhhh, there's no "one way wins all" when it comes to dealing with people. The sentiment "the customer is always right," is incorrect, and to be honest, if 80% of your unhappiness is with one specific customer, there's really no need to continue dealing with that customer. In today's segment, however, how can one deal with difficult customers? In the second-to-last episode, we're going to dive into it!Early Access: https://arsenioseslpodcast.podia.com/toefl-ibt/34154/monthly/buyTOEFL iBT Listening Course: https://arsenioseslpodcast.podia.com/toefl-ibt-listening-courseTOEFL iBT Reading Course: https://arsenioseslpodcast.podia.com/toefl-ibt-reading-courseTOEFL iBT Writing Course: https://arsenioseslpodcast.podia.com/toefl-ibt-pre-writing-courseTOEFL iTP Course (Reading): https://arsenioseslpodcast.podia.com/toefl-itp-reading/buyTOEFL iTP Course (Structure): https://arsenioseslpodcast.podia.com/toefl-itp-structure/buyTOEFL iTP Course (Written Expression): https://arsenioseslpodcast.podia.com/toefl-itp-written-expressionTOEFL iTP Course (Listening): https://arsenioseslpodcast.podia.com/toefl-itp-listeningInstagram ESL Podcast: https://www.instagram.com/arsenioseslpodcast/Podcast on Spotify: https://open.spotify.com/show/7hdzplWx6xB8mhwDJYiP6fFacebook: https://www.facebook.com/Arseniobuck/?ref=bookmarksYoutube: https://www.youtube.com/channel/UCIzp4EdbJVMhhSnq_0u4ntABuzz sprout: https://www.buzzsprout.com/165390

Some customers can be difficult! We talk about real world examples how we have dealt with them and our general approach after having made a bunch of mistakes.  About the EDGE's Friday Show Every Friday Danielle Jenkins, founder of Domestic Divas Cleaning Co, and I talk shop over coffee. Danielle and I each run businesses doing millions in revenue each year with over fifty employees . We grab a coffee and pull back the curtain on our businesses. We talk about what's working, what's not, what software and systems we use, sales and marketing, our own wellness and other challenges and solutions we've discovered running a business. It's a casual, honest conversation that you'll walk away with things you can use to run, market, increase your sales and build your business. Note: the first 7-10 minutes we usually catch up on current events, news and things that have happened over the last week and our reactions. Then we jump into the topic.  If you just want the core topic forward to around minute 10 and start listening in this epsiode. EDGE Newsletter  Get the EDGE's Weekly Newsletter and receive bonus content. Sign up here  It's FREE! Please Support this Podcast by checking out our Sponsors: Mad River Botanicals 100% certified organic CBD products. The product is controlled from seed to end product by it's owners. Use code: EDGE22 to get 10% off all your orders. Shop here>>> EPISODE LINKS: Domestic Divas Cleaning Co. EDGE PODCAST INFO: Apple Podcasts: EDGE on Apple Podcasts  Spotify: EDGE on Spotify  RSS Feed: EDGE's RSS Feed SUPPORT & CONNECT Get BONUS content. It's FREE!Sign up here for the EDGE's Weekly Newsletter  Twitter: Follow Brandon on Twitter Instagram: Follow Brandon on Instagram LinkedIn: Follow Brandon on LinkedIn *We respect your privacy and hate spam. We will not sell your information to others.

While it may be used as an excuse to get employees back at the office, the Morning Show with Nikki Medoro cites a study that says collaboration brings more and better creativity. Also, restaurant owner admits googling customers making reservations to make sure they're worthy to eat at their establishments, even canceling some potentially problem diners. See omnystudio.com/listener for privacy information.

While it may be used as an excuse to get employees back at the office, the Morning Show with Nikki Medoro cites a study that says collaboration brings more and better creativity. Also, restaurant owner admits googling customers making reservations to make sure they're worthy to eat at their establishments, even canceling some potentially problem diners. See omnystudio.com/listener for privacy information.

When you find that a client is unhappy, your first priority should be to adopt a customer mindset. Chris sits down with Ryan Foulger of Brushwork Decorators based in Ipswich, Suffolk. In this episode of the BOB podcast, we talk about awkward customers. Especially the ones with expectations that are beyond their budget and more. Get a brew, pin back you're ears, and dive in! Brothers of the Brush is the first international show to arrive at PCA. Hosted by the English Master Decorator, Chris Kerfoot, this show consists of interviews with numerous decorators from across the world to acquire real-life business experiences and guidance from the source. Watch the episode on PCA Overdrive PCA Overdrive is free for members. Not a member? Try our 30-day, free trial; $5.99/mo after. Download the app on the Apple Store or Google Play. Become a PCA member

Wharton's Lindsey Cameron talks about her research on tactics gig workers use to deal with difficult customers. See acast.com/privacy for privacy and opt-out information.

When faced with difficult customers, gig workers engage in different resistance tactics to gain back some control over their jobs, according to new research from Wharton's Lindsey Cameron.

This week we're spilling the tea on how we handle customer service as resellers

Want to stop trouble in your bar before it begins? On this special Bar Chat episode, find out how to assess state of minds and effect change using just your language with Martin Richards, Hostage and Crisis Management Specialist. You must be over legal purchase age to listen.Any opinions or views expressed in this podcast are the guest's own and do not represent those of Diageo.CONNECT WITH US ON: Facebook: https://www.facebook.com/DiageoBarAcademy Instagram: https://www.instagram.com/diageobarac/ See acast.com/privacy for privacy and opt-out information.

In today's episode of EPIC Entrepreneurs, Bill provides insight on how to deal with difficult customers.   You'll discover the four kinds of customers every entrepreneur has.    You'll learn how to navigate between letting go of some customers or keeping them.   You'll discover how to get difficult customers to stop engaging with your business voluntarily without you having to find ways to get rid of them.   Join Bill for this eye-opening discussion.   Enjoy!   What You'll Learn in this Show: What is the ‘ABCD your customer' strategy and how do you implement it in your business? How to get more of your ideal customers and turn okay or good customers into great customers. And so much more…   Resources: We Build Epic Entrepreneurs Facebook Group

Join Candy as she discusses with Adam Ouellete who specializes in helping small businesses attract their ideal prospects and customers. He shares his path and struggles in 2007 when the bottom fell out of the real estate market, how he went from $0 in income to having his calendar filled with well-paying ideal clients and more business than he could handle in 3 months. How? By shifting his belief systems around money and focusing all of his attention on who he wanted as clients in his law firm and businesses. #ABandP #BizHelpForYouWebsite: https://adamouellette.comhttps://www.linkedin.com/in/adamjouel...https://www.facebook.com/adamjouellettehttps://twitter.com/AdamJOuellettehttps://www.youtube.com/channel/UCF6a...To learn more about Affordable Bookkeeping and Payroll, visit: https://affordablebookkeepingandpayro... I'm Candy Messer, President of Affordable Bookkeeping and Payroll and Podcast Host of Biz Help For You. This channel will share helpful information for you to run a successful business including tips in the areas of bookkeeping, payroll, sales tax, business licenses, and other compliance PLUS information I share from experts in other fields.To find even more helpful information, visit my blog at https://affordablebookkeepingandpayro..

A difficult customer – someone who is angry or upset – can be one of the most challenging and rewarding encounters for most companies.  If you cam handle the situation well, you will often gain a long-term customer.  Mishandle it, and you'll watch the situation dissolve into lost business and upset people.           Here are two proven guidelines to help you cope with angry or difficult customers.

A difficult customer – someone who is angry or upset – can be one of the most challenging and rewarding encounters for most companies.  If you cam handle the situation well, you will often gain a long-term customer.  Mishandle it, and you'll watch the situation dissolve into lost business and upset people.           Here are two proven guidelines to help you cope with angry or difficult customers.

We're always told, “any customer is a good customer.”Well, in our opinion, that's CRAP! Sometimes you land a bottom-dollar customer, and you must have the skill set to deal with them professionally without “burning the bridge.”Australia's leading People-Skills Expert, Judeth Wilson, is joining Andy and Angela in today's episode to help us learn how to best deal with difficult customers.Tune in NOW to learn a few sneaky tricks to outsmart these customers, win them over, and turn them into A-grade lifelong clients!

How can you tell if your difficult customers are worth keeping? If you decide it's time to break up with a problematic customer, what's the right way to do that? And, most importantly, is it true that customers are ALWAYS right?In this episode of the Profit Cleaners podcast, the Brandons will discuss the differences between difficult but still “Raving Fan” customers and those customers that are just plain difficult. Learn how to uncover the benefit of overcoming challenges in your business so that you can make your business better (and make more money because of it).  This episode is packed with insights that will help you grow your business and better engage with all types of customers. Tune in and learn from the best!Highlights:[01:35] Understanding what makes a difficult but still “Raving Fan” customer[06:05] Handling customers that need high-touch personal services[10:09] Attending to the customer's frustrations the right way[14:13] When is the right time to fire a customer?[19:10] Spotting the Red Flags: Types of customers to avoid at all costs[21:40] How to break-up with problematic clients in order to protect your employeesLink:https://profitcleaners.com/

Dealing with difficult customers is hard. Did you know? 93% of customers are more likely to make repeat purchases with companies that offer excellent customer service. Since difficult customers are inevitable, you and your team must know how to effectively resolve customer conflicts. To enhance your team's conflict resolution capabilities, enroll them in online workshops and practice role-playin Although "the customer is always right," they may not always be easy to deal with. Learning how to deal with difficult customers is an important step for any business owner, especially those who work in the customer service industry. Even businesses with the best products and services are bound to have occasional run-ins with angry customers.

Customer service and experience expert and best-selling author Shep Hyken advises how to de-escalate and work through conflicts with angry or difficult customers.

In this podcast we cover: How to deal with difficult customers How to find the win-win What methods must be in place to win on a project If you like the Elevate Construction podcast, please subscribe for free and you'll never miss an episode.  And if you really like the Elevate Construction podcast, I'd appreciate you telling a friend (Maybe even two 

Some people are just more difficult to connect with than others—and that goes for Mindstates as well. Certain Mindstates have more complex beliefs, blurry values, and contradictory characteristics that make marketing to them tricky. In this week's Mindstate Marketing Hour, I discuss one of the more difficult Mindstates to engage with and how to adjust your messaging to meet their subconscious needs and expectations.

Customer Service Examples Hey guys Xavier here with the rental boys podcast in today's podcast will be going over how to deal with upset and difficult customers. We will be going over what we do and what others in the industry does. Let's just straight into the podcast. Thank you for listening please subscribe to our podcast, rate and share with one person. Products and services we love: Create your free rental store: https://bit.ly/RentleRB Free Fleet Gas Cards: https://bit.ly/AtoBRBpod Get A Free Business Insurance Quote: https://bit.ly/NextInsRB About us The hosts pull from their extensive experience of running an event rental business for over 3 years since 2019 and over 10 year of experience in the event industry. The rental business they run is called Kelly Rentals which grosses more then $1.5 millions (2022) in revenue a year. They Have 4 locations across two metroplex's in Texas (The Greater Austin and Dallas-Fort Worth Area). They also consult with over other event rental company around the country. Support The Podcast https://anchor.fm/rentalboyz/support Please Reach Out If you want our teams help to grow or start your rental business please do not hesitate to reach out to us here: xavier@xavierkelly.com Follow the Host: Eddie Sauceda: https://www.linkedin.com/in/eduardo-sauceda-7255a5244 Xavier Kelly: https://xavierkelly.com/ --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/rentalboyz/message Support this podcast: https://anchor.fm/rentalboyz/support

In this podcast, Frank revisits the topic of How I Deal with Difficult Customers.  This podcast shares with you the best of the best with insider tips,  tactics, and personal stories of making the customer experience the best that it can be with your lawn care business.  This podcast will help you brush up on your customer service skills even when you are dealing with difficult customers.

This week Meg and Torie dive head first into how to deal with difficult customers. We go over our experiences and tips on how to handle them.Email us:goddessgabspodcast@gmail.comFollow us on Social Media: @goddessgabspodcastArticles:https://www.businessnewsdaily.com/2864-customer-service-tips.html

How do you set up a system to deal with difficult customers and negativity in your business? I have three tips I am sharing with you today to navigate the negative sides of running a business!DETAILED DIARY SHOW NOTESDETAILED DIARY FB COMMUNITYDETAILED DIARY INSTAGRAMTRY SHIPSTATION FOR FREE

Unfortunately, we all may have had difficult customers to deal with in the past.   In today's program, Lawn Care Frank discusses ways to handle and resolve the issues that challenging customers may have. 

Hey gworlsssss! So excited and blessed to start my journey as a podcaster! Welcome to Season 1, Episode 1! This podcast will be RAW & RELATABLE ! What can you expect? Dropping gems, interviews with other boss baes, and just some talk and venting sessions about the sh*t us bosses deal with! Enjoy Episode 1 as I introduced myself and how I got here & talk about those difficult customers WE GROW TO LOVE! Follow my cosmetics line business page @alcbeauti (with an i) and make sure to send a DM to say HI. Uploads every Wednesday 7-8pm

As the CXO, Lisa explains you are responsible to deal with difficult customers. Having an angry or difficult customer is no fun but you will eventually have one. Lisa talks about how she deals with difficult customers. Want to know how she avoids keeping them? Listen to find out. Visit www.agencyfasttrack.com to join our FREE community and get more info about how to get your business on the Fast Track to success! --- Support this podcast: https://anchor.fm/agencyfasttrack/support

If you want to last long in business, you have to master the art of dealing with customers.Especially your difficult customers.If you don't handle them well, your difficult customers can become enemies of your business.And in these days of social media, it's very easy for your enemies to pull you down.They could badmouth your brand and cause you serious damage. And they could "de-market" your products and services, causing you to lose potential customers.So, how do you deal with your most difficult customers in a way that neutralizes them or brings them on your side?To find out, you need to listen to this week's episode of the podcast.You will discover 5 of the most common types of difficult customers, and how to effectively deal with them.I also share my own personal experiences dealing with each type of customer and some of the important lessons I have learned. You are going to enjoy this.

Mel Morris from the Xero team in New Zealand leads a panel discussion with three Xero customer experts. They share their stories and strategies for handling difficult customers in an effective way. Do you know how to deal with a difficult customer? Is the customer always right? To have your say on the future of Xero Now, click here.

Today's guest helps corporations stop wasting enormous amounts of time and money. Too many companies are not focusing sufficiently on marketing to their existing customers and instead constantly hunt for new ones. My guest helps these large companies create long-term, sustainable, and highly profitable customer relationships. For over a decade, he has been the trusted source for coaching and consulting to thousands of business owners, executives, and individuals looking to dramatically grow their businesses, leveraging the hidden assets they already have in place. He put these concepts down on paper in his first book, Evergreen: Cultivate The Enduring Customer Loyalty That Keeps Your Business Thriving. He followed up this best-seller with two more books: The Customer Loyalty Loop and Dealing with Difficult Customers. Please join me in welcoming Noah Fleming. In this episode we discuss: his thoughts on leadership: “For me, being a leader means being a solid and well-rounded example to others. I try to lead in ways that will have a positive impact on the people around me.” how his father urged him and his brother to “write your own paycheck.” his appreciation for his work/life integration because of the flexibility of his career. how he sets himself up for success by making investments in his personal development each year that hold him accountable and help him grow. his methods for connecting with existing clients, intentionally and authentically. how the concept of sonder has made an impact on how he views and connects with the people around him. sonder n. The realization that each random passerby is living a life as vivid and complex as your own — populated with their own ambitions, friends, routines, worries and inherited craziness — an epic story that continues invisibly around you like an anthill sprawling deep underground, with elaborate passageways to thousands of other lives that you'll never know existed, in which you might appear only once, as an extra sipping coffee in the background, as a blur of traffic passing on the highway, as a lighted window at dusk. Listen, subscribe and read show notes at www.OntheSchmooze.com - episode 97

What do you do when a customer is dissatisfied or unhappy with your service? You have got to act quickly and communicate well to ensure you retain them as a customer for life.

Today we are so grateful to have Chris Johnson, a dear friend and business veteran, as guest teacher in today’s $100 MBA Show episode. Chris uses his years of solid experience as an entrepreneur in giving you fresh insights on how to deal with customers that just know how to push your buttons. Let’s get […] The post MBA149 Guest Teacher: Chris Johnson- How to Deal with Difficult Customers appeared first on The $100 MBA.