The Daily Groomer

SummaryIn our latest episode of The Daily Groomer, I travel to South Bend, Indiana, for a conversation with Josh White, CEO of Wag'n Tails, recorded on-site at their facility. We unpack the evolution and rapid growth of mobile grooming, what makes Wag'n Tails stand out, and the real financial considerations of launching a mobile grooming business. Josh also shares what it takes to grow from a single van to a full-scale fleet, along with insights into emerging technology, industry trends, and how mobile grooming is changing the game for groomers. If you're thinking about going mobile—or ready to scale—this episode offers a behind-the-scenes look you won't want to miss.Timestamps05:52 Wagon Tails: Transformative Business Model19:26 Van Purchase Success: Strategic Planning27:18 Finding the Right Balance34:58 Portable Salon Power Solution45:57 Brady & Freddy's Personalized Business Approach49:26 Adaptable Vehicle Supply Strategy01:03:44 Mobile Pet Grooming BenefitsStay connected with our guest speakers! Follow them on their social media Wag'n Tails Mobile Conversions. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

SummaryIn our latest episode of The Daily Groomer, I chat with Jason Anderson, founder of Wet Paws Mobile, about how he made the leap from banking to building a successful mobile grooming business in Albuquerque. We get into the details of how he scaled from one van to five in just three years, what he looks for when hiring groomers, and how he's branching out into services like pet sitting and supplements. Jason shares real-world advice on testing new ideas, creating a solid team culture, and keeping customer service strong while growing fast. If you're thinking about taking your grooming business to the next level, this episode has a lot to offer.Timestamps08:48 Managing Growth Challenges14:45 Customer Impact Decisions20:04 Pet Care Support Services Launch23:12 Balancing Business and Grooming Tasks31:27 Scaling Mobile Pet Grooming BusinessStay connected with our guest speakers! Follow them on their social media Wet Paws Mobile Pet Grooming. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

After Hours Episode #76: In our latest episode of After Hours, I had a great conversation with Paige Andrus—groomer, business owner, and all-around real one. We covered everything from mental health and running a grooming business to dealing with tough dogs and creating strong client relationships. Paige shares insights on setting boundaries, staying grounded, and finding balance between work and family. We also get into chickens, tattoos, viral moments, and what it really means to be “high on life.” If you're into honest talk, industry stories, and a little bit of beautiful chaos, you'll want to hear this one.

SummaryIn our latest episode of The Daily Groomer, I sit down with 16-year-old groomer Johanna Ogreen to talk about what it's really like to balance high school, a full roster of clients, and grooming competitions. She shares how growing up in her mom's salon shaped her path, how she built her own client base (with a little help from Facebook moms), and the systems she uses to stay on top of it all. We also get into the ups and downs of being young in the industry, her passion for learning, and the goals she's working toward. Whether you're just starting out or deep in the grooming world, there's a lot to take away from her story.Timestamps09:50 Targeted Social Media Marketing13:49 Social Media Strategies Debate20:17 Early Industry Exposure Insights24:31 Networking Goals and Limitations30:31 Advice for Aspiring GroomersStay connected with our guest speakers! Follow them on their social media @groomingbyjohanna. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

After Hours Episode #75: In our latest episode of After Hours, it's just me, Shannon, chatting solo and getting real about what it means to show up authentically, both in life and at the grooming table. I'm sharing some lessons I've learned along the way, like the difference between being kind and being nice, and why it's more important to respect yourself than to be liked by everyone. I'm also talking about how I deal with chaos by leaning into beauty, keeping my energy in check, and surrounding myself with people who truly support my growth. It's honest, a little messy, and hopefully something you can relate to. Let's dive in!

SummaryIn our latest episode of The Daily Groomer, I sit down with the incredible Katie McAfee, a resilient dog groomer who shares her profound journey of recovery and determination. After a life-altering car accident in 2018, Katie rebuilt her life and business from the ground up. She opens up about the challenges she faced, the motivation she found in her love for family and grooming, and how she eventually launched her successful salon. Katie's story is a testament to the power of perseverance and the belief that you can do hard things. Join us for an inspiring conversation!Timestamps03:38 Entrepreneurship After Adversity11:07 Relearning Basic Life Skills16:49 Rebuilding Confidence and Friendships19:55 Pursuit of Independence and Opportunity25:46 Advice from Overcoming Imposter SyndromeStay connected with our guest speakers! Follow them on their social media @katiethegroomer. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

After Hours Episode #74: In our latest episode of After Hours, I get to chat with the one and only Jay Scruggs! We talked about how he got into grooming, all the chaos that comes with social media, and how your energy and handling skills matter way more than people give credit for. We swapped some funny stories, talked about trying to keep life and work balanced, and why it's so important to keep learning no matter how long you've been in the game. Jay even shared some behind-the-scenes moments and gave some great tips for up-and-coming groomers. You'll definitely laugh, probably relate, and maybe even walk away with something new to think about.

SummaryIn our latest episode of The Daily Groomer, I chat with Don Greene, co-owner of Rainbow Mobile Grooming. We talk about how they've built a happy, motivated team and why that's been key to their success. Don also shares how they're blending mobile grooming with pet wellness to offer something truly different. Tune in to hear how their values and fresh approach are driving real growth.Timestamps06:39 Mobile Pet Grooming Benefits10:14 Prioritizing Employee Well-being14:10 Maintaining Culture After Onboarding19:10 Employee Benefits and Compensation Boost24:12 Enhancing Pet Health Monitoring28:08 Pricing and Controlling Extra CostsStay connected with our guest speakers! Follow them on their social media Rainbow Grooming Company. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

SummaryIn our latest episode of The Daily Groomer, I sat down with Darren Clarke, owner of Dapper Dogs Mobile, to talk about his journey from the IT world to running a successful mobile pet grooming business in Texas. We get into everything – from finding the right pricing, the hiring hurdles in an unregulated industry, to the advantages of online booking. Darren shares some useful tips and real-world advice that anyone thinking about starting a grooming business can use. Don't miss this chance to hear about the hard work behind Dapper Dogs Mobile!Timestamps08:57 Navigating Expansion Challenges14:25 Grooming Industry Challenges and Hiring21:02 Grooming Industry Pricing Challenges30:03 Pricing Strategy and Considerations38:57 Addressing Online Booking ConcernsStay connected with our guest speakers! Follow them on their social media @dapperdogstx. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #73: In our latest episode of After Hours, I'm diving into the messy, honest side of personal growth—think shadow work, navigating self-doubt, and the unexpected lessons life (and grooming) likes to throw at us. I get into some behind-the-scenes industry stuff, why the way we talk to ourselves matters, and yeah, I've got a few quick grooming tips too. Plus, I'm shouting out some upcoming shows and sharing the mantra that's been getting me through lately. Grab a drink, get comfy, and let's get into it.

SummaryIn our latest episode of The Daily Groomer, I chat with LeEtta Robinson, the grooming manager at Kenl Inn over in Lincoln, Nebraska. She shares her journey from bather to leading a team of 10 while managing 20-30 dogs a day. We dive into the details of her role, tips for hiring, and how to build a top-notch grooming team. If you're considering a career in grooming or need advice on hiring a manager, this episode is full of practical insights. Tune in for the full story!Timestamps07:20 Dog Grooming and Daycare Overview11:22 Goal Setting for Grooming Success18:54 Groomer Earnings: Commission and Growth20:12 Pet Grooming Pay Structure24:21 Supportive Management Eases WorkloadStay connected with our guest speakers! Follow them on their social media KENL INN. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #72: In our latest episode of After Hours, I sit down with Loren Hill Mesquita for a real, unfiltered conversation about growth—both personal and professional. We get into what success really looks like, the importance of boundaries, and the behind-the-scenes reality of running a grooming business. Loren shares openly about her journey with sobriety, building genuine friendships, and how leaning into her individuality has shaped everything she does. It's honest, relatable, and full of those moments that make you think—or just laugh with us.

SummaryIn our latest episode of The Daily Groomer, I'm thrilled to sit down with Lesley Weeks, aka the "grandmother of grooming." We chat about her journey from being Toronto's first pet groomer to founding Pampered Paws. Lesley opens up about how the industry has evolved—from new equipment and the rise of mobile grooming to changing licensing standards. She also shares her thoughts on the future of grooming and some fun behind-the-scenes stories. It's an insightful conversation you won't want to miss!Timestamps07:40 Industry Evolution Insights11:03 Overhead-Based Pricing Formula16:39 Unregistered Breeds and Health Risks26:07 Changes in Pet Grooming Education31:12 Comprehensive Insurance for GroomersStay connected with our guest speakers! Follow them on their social media Pampered Paws. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #71: In our latest episode of After Hours, I'm thrilled to chat with the fabulous Kelsey Ann Sexton. We're getting into all sorts of topics like self-confidence, dealing with business hiccups, and why energy and integrity matter in grooming. Kelsey's all about helping groomers feel more connected and less alone. Plus, we chat about her upcoming Groomers Connection retreat and how personal growth is key in our industry. It's all about being real, finding your people, and always learning. Don't miss this fun and inspiring conversation!

SummaryIn our latest episode of The Daily Groomer, I'm chatting with Emily Bennett from Paws and Claws Pet Care in upstate New York. We dive into how she grew her dog grooming side hustle into a 30,000-square-foot pet paradise with over 70 employees. Emily shares her journey from starting out in grooming to launching an awesome pup bus. She also talks about creating a comfortable space for pets and making sure her team loves coming to work. If you're into stories of growth, creativity, and the pet care world, this one's for you.Timestamps14:56 Pet Care Business Expansion Plan21:58 Costly Renovations for Cat Boarding24:36 Rapid Business Scaling Insights30:58 Reconfiguring Industry for Fair Wages35:17 Expanding to Meet Service DemandStay connected with our guest speakers! Follow them on their social media Paws and Claws Pet Care. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

SummaryIn our latest episode of The Daily Groomer, I sit down with Erin Shawver, the driving force behind Marcy's. Erin shares her story of taking over a grooming salon at just 24 and growing it into a thriving spot for pet lovers. We talk about the challenges of expanding, how she keeps her team motivated, and her unique approach to training. It's a real look at how Erin's ambition and teamwork have made Marcy's a standout in the pet grooming world. Don't miss this one – it's full of inspiration!Timestamps05:42 Departmental Communication Challenges10:05 Starting a Business Journey17:53 Groomer Training Path at Marcy's26:13 Inspiring In-House Grooming Teams30:07 Future Goals for Marcy's TeamStay connected with our guest speakers! Follow them on their social media Marcy's Grooming & Boarding. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

SummaryIn our latest episode of The Daily Groomer, I'm chatting with Jill and Tracy Lynn, the couple behind Fresh Paws Spa. We dive into their story of starting a mobile dog grooming business during the chaos of COVID. Jill opens up about her transition from corporate life to grooming, while Tracy shares some great business insights. We talk about building a loyal customer base, their growth, and the challenges they've faced. If you're interested in mobile grooming or just enjoy a solid business journey, this episode is a must-listen!Timestamps04:22 Choosing Company Name and Branding12:26 Van Tool Standardization16:53 Groomer Burnout and Industry Challenges21:37 SCORE's Impact on Business Development28:21 Finding the Ideal Customer32:41 The Power of ReferralsStay connected with our guest speakers! Follow them on their social media Fresh Paws Spa LLC. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #70: In our latest episode of After Hours, I'm chatting with the amazing Patricia Lee, who's making waves in the pet grooming world. We discuss her hands-on support for salons impacted by floods in North Carolina and her journey into creative grooming. Patty opens up about her techniques, managing double-coated pets, and the world of cat grooming competitions. Plus, we dive into how you can get certified. Don't miss this insightful conversation!

SummaryIn our latest episode of The Daily Groomer, I sit down with Christopher Jackson, the founder of West Coast Grooming Academy. We talk about his journey, from launching his business with just a dream and a few savings to changing the way dog grooming is taught. Christopher opens up about how his academy is raising the bar in the industry, his work with shelters and nonprofits, and the push for licensing to give the profession the recognition it deserves. It's an inspiring conversation about making a real impact in the grooming world and the community. Don't miss it!Timestamps03:18 Compassionate Dog Grooming Education09:42 Pet Groomer Certification Pathway15:43 Evolving Dog Grooming Standards24:30 The Future of Pet Grooming Licensing29:05 Journeyman Program Salon Funding32:55 Starting Apprenticeships for LicensingStay connected with our guest speakers! Follow them on their social media West Coast Grooming Academy. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #69: In our latest episode of After Hours, I talk about my time at Groomed Atlanta, the first trade show of the year. I had a great time meeting other groomers and checking out new products. It was an awesome event full of energy and excitement. Whether you're just starting out or have been grooming for years, trade shows are a great way to learn and connect with others. Tune in to hear about the highlights and what I took away from the experience.

SummaryIn this episode of The Daily Groomer, I chat with Jose Rodriguez, who's bought not one, but three pet care businesses in just two years! We dive into his incredible journey from techie to dog business owner, and why he chose to buy existing businesses instead of starting from scratch. Jose drops some insider tips on spotting a great business deal and getting your business ready to sell. Whether you're thinking about buying or selling, Jose's got some awesome advice that'll help you on your pet care business journey!Timestamp06:05 Exploring Opportunities in Business Acquisition11:29 Evaluating Business Ownership and Management16:37 Consider Business Margins Before Buying21:07 Cost-Cutting Strategies for Businesses25:01 Employee Retention in Business AcquisitionsStay connected with our guest speakers! Follow them on their social media - https://www.facebook.com/seattlecanineclub/For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ - https://www.thedailygroomer.com/ Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠! - https://www.facebook.com/groups/thedailygroomer/

SummaryIn our latest episode of The Daily Groomer, I chat with Sam Gandy from Aussie Pet Mobile in Westoplex about running a mobile grooming business with nine vans on the road. Sam shares his approach to managing teams, keeping clients satisfied, and handling the unexpected challenges, like sick groomers. He also offers valuable advice on hiring quality groomers and effective marketing strategies to keep the appointments coming. If you're in the pet grooming industry, this one's full of practical insights.Timestamps05:03 Bathing and Grooming Appointment Overview07:02 Aussie Pet Mobile Franchise Approach17:01 Comprehensive Job Posting System24:17 Effective Client Retention Strategies26:31 Empathy in Pet Care Guidance29:58 Continuous Coordination in Service SchedulingStay connected with our guest speakers! Follow them on their social media Sam Gandy. For moregrooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #68: In our latest episode of After Hours, I'm hanging out with the awesome Michelle Caluneo from Bunny's Grooming, and we're diving into what it really takes to create responsible content in the grooming world. We talk about keeping our pets safe and happy, and why staying positive, grateful, and compassionate is key to our work. Plus, we chat about how energy and intention play a big role in grooming. If you're up for a fun, insightful conversation, come join us!

Summary In our latest episode of The Daily Groomer, I dive into the world of franchise area reps with Matthew Rivera from Zoomin Groomin. We dig into what he does, how he helps new franchises get started, and the ups and downs of hiring groomers. Matthew spills the beans on his shift from home inspections to mobile grooming, the quirks of running a business in Long Island and Connecticut, and why he thinks mobile grooming is set to boom. If you're curious about franchising or mobile grooming, this episode's packed with cool insights! Timestamps: 03:32 Franchise Area Representative Model Explained 11:11 Importance of Trusting Experienced Advisors 15:34 Personality Over Skill in Hiring 18:08 Achieving Positive Cash Flow Timeline 22:35 Streamlined Automated Business Systems 27:11 Groomers' Business Advice Misconceptions Stay connected with our guest speakers! Follow them on their social media @mattsworld1. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #67: In our latest episode of After Hours, I had a chat with Christine Maze and Sammy Joe about a topic that many groomers struggle with—charging what they're worth. Both mobile groomers, Christine and Sammy share their experiences in setting fair prices for the high-quality work they do. We talk about the challenges, like the fear of losing clients, and how they're navigating those tough moments. Tune in for a down-to-earth discussion on understanding your value and being confident in what you charge.

Summary In our latest episode of The Daily Groomer, I sit down with Aaryn Mistro, the owner of Tailored Tails of Lubbock, a top-notch grooming business. Aaryn spills the tea on how she turned her home grooming gig into a booming boutique with 18 team members trained from scratch. We chat about her secret to keeping employees happy and low turnover rates. Plus, Aaryn's all about creating a tight-knit work culture. If you're looking for tips to level up your grooming biz, this episode's for you. Tune in and get inspired! Timestamps 06:30 Avoiding Client Routine Changes 11:02 Dog Grooming Quality Check System 18:42 Dog Grooming Training Insights 23:20 Job Learning Over Higher Pay 30:41 Reducing Employee Turnover Benefits Stay connected with our guest speakers! Follow them on their social media Tailored Tails of Lubbock. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #67: In this episode of After Hours, I sit down with Bridgit Gross, the creative force behind TikTok's Barking Bow-tique. We chat about her whirlwind year breaking into the grooming world, gaining a huge following, and bringing some real creativity to the table. Bridgit opens up about dealing with the critics, turning her passion into a business, and her experiences in creative grooming competitions. It's a conversation full of fun, chaos, and the power of building a community. So, grab a drink and enjoy the laughs and insights in this latest episode!

Summary In our latest episode of The Daily Groomer, I sit down with Amanda Borge, CEO and founder of Mosa Pet Spa and Resort in Cary, NC. We talk about her journey from a bather to running multiple successful locations. Amanda shares why certifications and ongoing education are game-changers in the grooming world. Plus, we give you a mini crash course on the must-have certifications for your grooming business and how to actually implement them. It's an eye-opening and fun convo you won't want to miss! Tune in! Timestamps 07:30 Gentle Client Education on Pet Care 10:53 Essential Certifications for New Business Owners 15:47 Cost-Effective Safety Strategy 18:42 Grooming Certifications Overview 25:24 Pursuing Masters in Dog Grooming 30:56 Quarterly Team Training and Expos Stay connected with our guest speakers! Follow them on their social media @mosasparesort. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #66: In our latest episode of After Hours, I hang out with the awesome Sarah Smith from Black Cat Grooming Co. We chat about her unique grooming style, the story behind her nickname 'Sizzle,' and how she keeps it real with difficult dogs. We also dish on how to handle burnout, why personal growth is key, and the importance of just being yourself in this crazy grooming world. Tune in for a fun, insightful conversation with a good dose of laughter!

Summary In the latest episode of The Daily Groomer, I chat with Angie Landis, the CEO and founder of Angie's Mobile Pet Styling. Angie shares her incredible journey, starting with a broken-down truck and no credit, all the way to managing 13 vans in just eight years. We talk about how she built her team, kept her vans running, and made the transition from grooming to business ownership. Angie also offers some valuable advice on growing a business the right way and keeping everything on track. Don't miss this inspiring conversation full of practical insights and real-world wisdom! Timestamps 04:23 Transitioning from Dog Grooming to Business 11:28 Delegating Office Work Challenges 22:26 Back Office Pay Structure Insights 27:16 Cost Comparison: Wagon vs. Transit 31:11 Client Appointment Policy and Charges Stay connected with our guest speakers! Follow them on their social media @angiesmobilepet. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #65: In our latest episode of After Hours, I'm wrapping up our Jump Start January project with a bang! We dive into my FAB method—Focus, Alignment, and Balance—and how it keeps us inspired and looking fabulous all year long. I'll chat about staying positive, dealing with the emotional ups and downs of grooming, and the amazing bond we have with our furry clients. Plus, a little sneak peek into my own tips and tricks for staying motivated. Tune in for an inspiring and heartfelt conversation!

Summary In this episode of The Daily Groomer, I sit down with Edris Yousefi, the visionary founder of Lucky Dog Mobile Groomers. We talk about their super-fast growth, from just one van to 25, and the secrets to their top-notch customer service and easy booking system. Edris also opens up about creating a great work environment for groomers and overcoming challenges like vehicle problems and finding the right team. It's a fun and inspiring story about building a business that truly cares for our pups. You won't want to miss it! Timestamps 03:21 Started business, aiming for scalable national brand 11:24 Finding mechanics and parking vehicles in city 17:33 Referrals Reflect Strong, Professional Culture 20:08 Simplifying Choices for Consumers 24:18 Social Media for Bookings & Satisfaction 28:27 Strategic Regional Expansion Stay connected with our guest speakers! Follow them on their social media Lucky Dog Mobile Groomers. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #64: In our latest episode of After Hours, I'm bringing you an energetic boost for 2025! We're talking all things love, sharing some wisdom from Martin Luther King Jr., and exploring why confidence isn't the same as arrogance. We'll dive into personal growth, building a solid support squad, celebrating small wins, and handling criticism like a pro. Plus, I'll fill you in on the latest grooming events and conventions. Let's charge up, embrace our true selves, and thrive together. Tune in, and let's make 2025 amazing!

Summary In this episode of The Daily Groomer, I chat with Ana Carttori, founder of Jazz's Wonderland. We dive into her remarkable journey from a 13-year modeling career to running a thriving pet care business. Ana shares insights on effective communication, leveraging technology, and her recent business expansion into grooming services. We discuss handling customer dissatisfaction, the importance of building experience, and her innovative marketing strategies. Ana's passion for dogs and commitment to quality service shines through. Join us for a heartfelt conversation about business growth, adaptability, and keeping clients—and their pets—truly satisfied. Timestamps 09:43 Business Restructuring: Implementing Set Hours for Better Operations 15:00 Streamlining Operations: How an App Took Jazz's Wonderland to the Next Level 20:45 Enhancing the Client Experience at Jazz's 24:37 Local Marketing Strategies: Reaching Clients through Magazines and Postcards 28:02 How to Incentivize Customers to Leave Reviews 32:33 Offering 100% Back Guarantees to Strengthen Client Trust Stay connected with our guest speakers! Follow them on their social media @jazzswonderland. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #63: In our latest episode of After Hours, I'm diving into Gary John Bishop's book "Unfuck Yourself" and talking about how the language we use can totally shape our reality. I'll share how switching from negative self-talk to positive affirmations can make a huge difference, and why being "willing" instead of "unwilling" is key to hitting your goals. We'll also chat about some business stuff, like pricing strategies and how your energy affects your work relationships. It's all about shifting your mindset, taking control, and getting that motivation to crush it in the New Year!

Summary In this episode of The Daily Groomer, I sit with Greg Longe, the CEO of Phoenix Franchise Brands and mastermind behind Furry Land. We cover how Furry Land grew from just one van to 170 in over 70 markets, and the secrets to their rapid success. Greg spills the tea on everything from franchise support and the importance of loving animals in the biz to exciting future plans like eco-friendly vans and global expansion. Tune in for some great insights and a sneak peek into the future of mobile pet grooming! Timestamps 03:42 Why Duplicability Matters for Business Growth 14:21 National Brand Promotion and Industry Solutions 19:37 The Courage to Hire Beyond Skills 26:46 Building a National Animal Grooming Program 35:48 Boosting Franchise Profitability through Customer Acquisition 37:36 Eco-Friendly Mobile Grooming Vans & Expanding Education Stay connected with our guest speakers! Follow them on their social media Furry Land. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #62: In our latest episode of After Hours, I'm talking about how a little positivity goes a long way, thanks to Gary John Bishop's book, "Unfuck Yourself." We'll chat about building trust with our furry clients, dealing with pet loss, and even how to reframe fear into excitement. Stay tuned for some fun personal stories, a mailbag segment, and a sneak peek at upcoming events like "Windy City" and "Charm City". Don't miss out—tune in and enjoy!

Summary In this episode of The Daily Groomer, I hang out with Jessica and Dan Brandis from Grand Paws Pet Salon. We talk about everything from creating a super positive work vibe to their awesome mobile grooming units. They also share some killer advice for new business owners and their plans for expanding. Plus, get the inside scoop on how they keep things running smoothly during the slow season and their fun community events. It's a fun, laid-back chat you won't want to miss! Timestamps 04:32 When to expand: trailer, van, or salon? 11:04 Events boost customer engagement and growth 18:12 The key to your team's success 24:43 Mobile grooming tips to boost earnings 30:40 Growing with new locations, step by step 32:39 Build trust: encourage feedback and trials Stay connected with our guest speakers! Follow them on their social Grand Paws Pet Salon. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #61: Kick off 2025 with a fresh perspective in our first After Hours episode of the year! In this episode, I'm talking all things business—setting those big revenue goals, keeping your clients happy, and sharing some personal insights from my own journey of healing and growth. I'll also chat about cool stuff like microbubble systems, tips for mobile grooming, and why emotional intelligence is a game changer in business. Plus, I've got some solid advice on staying financially stable and leveling up your grooming skills. It's a mix of practical tips, personal stories, and a little bit of real talk. You won't want to miss it! Tune in and let's start this year strong together!

Summary In this episode of The Daily Groomer, I sit down with Michael Pastreich, the amazing mind behind Colby's Dog Care and Spa. Michael talks about his wild journey from the symphony world to running a pet care business—covering everything from revamping operations to finding top-notch groomers. We dive into how he's balancing confidence and humility, using some of his "unfair advantages," and building a killer team. If you're into pet care or just curious about business transformations, you'll totally want to hear Michael's story. Tune in for some great insights and a fun conversation! Timestamps 14:41 Insights into Dog Care Facility Operations 19:18 Leveraging Market Research, Volunteer Labor, and Savings for Business Growth 23:17 Team Collaboration: Problem Identification and Solution-Focused Meetings 31:46 The Importance of Finding Experts to Solve Challenges 38:38 The Power of Asking for Help Stay connected with our guest speakers! Follow them on their social Colby's Dog Care & Spa. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #59: In our final episode of the year, I'm thrilled to bring you a special After Hours: Mailbag Edition! We cover the importance of finding the right professional attire, setting growth intentions for 2025, and pricing strategies for your grooming business. We'll also talk about the best grooming tools, keeping up on social media, and my adventures in network marketing. I'm answering your top questions, sharing some motivational vibes, and getting pumped for upcoming grooming shows. Join me for an inspiring and laid-back wrap to the year!

After Hours Episode #59: In our latest episode of After Hours, I sit down with the awesome Liz Henss to talk about the absolute must-haves for backup in mobile grooming and the ins and outs of her thriving new business in Florida. We share tips and tricks, chat about the holiday hustle, and laugh about some wild client stories. Plus, we get real about self-care, setting boundaries, and staying true to yourself. And don't miss out—we've got a mailbag episode coming up, so send in your questions! It's a fun, honest chat you won't want to miss.

After Hours Episode #58: In our latest episode of After Hours, I chat with the amazing Stacie Dux from VIP Canine, New York. We're diving into building confidence, creating great experiences for our furry clients, and even how crystals can boost our energy at work. We also chat about handling online trolls with humor, the balance between pushing forward and pausing during grooming, and the underappreciated patience required to build trust with our furry clients. Plus, Stacie opens up about her journey in the grooming world and how she's grown her business through passion and dedication. Come hang out with us and get the scoop on making grooming a positive vibe for both you and the pups!

Summary In this episode of The Daily Groomer, I sit down with Abby Kirwan, the mastermind behind Masterpiece Canine Spa. Abby spills the tea on how she turned her bartending skills into a high-end pet grooming business where dogs get pampered with champagne and cappuccinos. We dive into her journey, the ups and downs, especially during COVID-19, and why building strong client relationships and having a passionate team is key. Plus, Abby shares some fun stories and tips for maintaining top-notch service. If you're into luxury pet care, you won't want to miss this one! Timestamps 07:17 Focusing on talent and marketing high-quality services 16:23 Why pay percentage works better than commission rates 19:46 Balancing quality and speed in skilled tasks 25:17 The importance of pride in work and learning from mistakes 34:07 Exploring expansion, franchising fears, and finding the right managers Stay connected with our guest speakers! Follow them on their social media Masterpiece Canine Spa. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #56: In our latest episode of After Hours, I sit down with Rachel Jorich, the owner of Ray's Holistic Grooming. We chat about her journey from grooming jobs to owning her own mobile grooming biz, dealing with imposter syndrome, and all the ups and downs along the way. Rachel's got a quirky side, with fun stories about her pets and her love for cooking mushrooms. We also get into the emotional side of the grooming industry and why balance is key. Lots of laughs and great insights – you don't want to miss this one!

Summary In our latest episode of The Daily Groomer, I sit down with legal whiz Wendy Anderson to talk about all the need-to-know stuff for grooming businesses. We cover setting up your LLC, keeping your finances straight, and why those waivers matter. Plus, get the scoop on handling employees vs. contractors and the new Corporate Transparency Act. Wendy's got tons of great advice to keep your business on the right track. Visit wendyandersonlaw.com for more information and resources discussed in the episode. Don't miss it! Timestamps 04:37 Form an LLC for Liability Protection 12:49 Keep Personal and Business Finances Separate 18:10 Use Questionnaires for Safe Pet Grooming 27:10 Explore Bank Processing Benefits for Payments 37:51 Understand Factors Affecting Contractor Control 46:07 Preventing Employee Client Takeaways Challenges Stay connected with our guest speakers! Follow them on their social media Law Office of Wendy Anderson, PLLC. For more grooming tips, insights, and stories, check out our website at The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #57: In our latest episode of After Hours, I'm getting personal—sharing a crazy hospital story that really changed my outlook on life. We'll chat about making better decisions, embracing our self-worth, and growing emotionally. Plus, I'll spill my Thanksgiving thoughts, favorite grooming goodies, and some killer Black Friday deals. Tune in for tips on handling holiday grooming, staying grateful, and some exciting news about upcoming guests. Don't forget to join our Facebook group for the hottest deals and join me live on TikTok. Let's make the holidays awesome together!

After Hours Episode #55: In our latest episode of After Hours, I chat with the amazing Chelsey McKimmie from Schniff Pet Products. We dive into her journey from being a groomer to creating awesome hypoallergenic products, and get the scoop on Schniff's delicious seasonal scents. Chelsey opens up about juggling work and family, her self-care tips, and some fun cat grooming stories. Plus, we talk about the latest and greatest in grooming tech. Tune in for a super inspiring and fun conversation about following your passion and finding happiness in the little things!

Summary In our latest episode of The Daily Groomer, I sit down with Joe Zuccarello to explore how the pet grooming industry can elevate its professionalism. We cover everything from creating balanced services to training new talent with "groom techs" and nailing the customer experience. Joe spills all his tips on managing costs, tracking metrics, and simplifying your service menu to really stand out. Whether you're a grooming pro or just getting started, you'll find tons of useful insights here. Don't miss it! Timestamps 10:50 Finding the Right Balance Between Profit, Service, and Safety in Grooming 19:27 What Makes the Perfect Grooming Business? 27:30 Why a Free Market Approach Can Bring Harmony, Higher Income, and Success 35:56 Helping Grooming Techs Grow into Skilled Full-Service Groomers 41:38 Promoting Shed Control Treatments to Attract Pet Owners 49:57 Using Software to Track Performance and Keep Standards High Stay connected with our guest speakers! Follow them on their social media Joe Zuccarello. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #54: In our latest episode of After Hours, I'm thrilled to chat with Aga Pluta from Botanica. We cover everything from the best ways to keep your pet's coat in top shape to her newest personalized grooming products. We even dive into cultural differences in pet care and the power of social media for grooming education. Plus, it gets a bit personal as we discuss relationships, self-growth, and staying positive. Trust me, you don't want to miss this fun and informative conversation!

Summary In our latest episode of The Daily Groomer, I sit down with Kylee Hudson, the visionary behind Hydra Dog. We dive into the importance of treating employees well and maintaining high standards as business grows. Kylee shares exciting future plans, including expansion into wellness services and new technology. We also tackle the challenges of recruiting top groomers and the significance of community engagement. Plus, Kylee shares her journey from a gym franchisee to managing a booming grooming business. If you're into pet grooming or curious about franchising, this episode is a must-listen! Timestamps 08:50 Balancing Autonomy: Local Control with Franchise Support Systems 11:07 Overcoming Operational Hurdles in Hydro Dogs' Expansion 15:36 Shifting from Hands-On to Business Leadership 22:13 Hiring for Success: Focusing on Personality and Teamwork 27:40 Labor Shortage vs. Van Supply Dilemmas Stay connected with our guest speakers! Follow them on their social media Kylee Hudson. For more grooming tips, insights, and stories, check out our website at The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!