The Daily Groomer

After Hours Episode #91: In this episode of After Hours, I'm sharing my top three grooming rules, why energy matters, and why it's never the dog's fault. We'll talk about belly bands, handling tips, potty breaks, and how to get fully booked. Plus, why solid business policies are a game changer. I'm also spilling the truth on pet industry regs and products—no fluff, just the real deal. It's an honest, behind-the-scenes look at what goes down at the grooming table, with a little fun and smack talk mixed in!

After Hours Episode #90: In this episode of After Hours, I hang out with my girl Arielle “Teddy” Schroder and we get real about the ups and downs of grooming the so-called “difficult” dogs. We share stories about handling aggressive pups, chat about why communication (with both dogs and humans) is everything, and share how being a little neurospicy actually helps us thrive in this biz. If you've ever felt alone dealing with tough grooms, trust me—you're not! Tune in for some laughs, hard truths, and plenty of support from your grooming fam.

After Hours Episode #89: In this episode of After Hours, I'm answering your mailbag questions—raspy voice and all. We talk about groomer burnout, why energy matters so much in the salon, how to price different types of grooms, and why it's time to stop apologizing to clients. I also share some daily affirmations and mindset reminders to keep you grounded and motivated. If you're feeling stretched thin, stuck with your schedule, or just need a little perspective, this episode is here to remind you of your value and help you keep moving forward in your grooming career.

After Hours Episode #88: In this episode of After Hours, I'm hanging out with Brianna Wellendorf—one of my favorite people in the grooming world—and we get into everything from confidence and being real online to what it's actually like running a grooming business and teaching new groomers. Bri talks honestly about her journey, the highs and lows, and why energy and authenticity matter so much. We also share some funny stories, talk about supporting the underdogs, and laugh our way through a few wild Vegas memories. If you're into real conversations and good vibes, this one's for you.

SummaryIn our latest episode of The Daily Groomer, I sit down with Shaina Denny, co-founder and CEO of Dog Drop, a modern, convenience-first dog daycare. We dive into how their flex-daycare model is shaking up pet care and why Shaina is all about doing one thing really well. She shares her tips on scaling a franchise, streamlining operations, picking the right locations, and why memberships are a game-changer in pet services. Whether you're in the industry or just love dogs, this episode is full of smart insights and inspiring ideas for building a standout brand.Timestamps06:28 Optimizing Pet Care Solutions11:47 Membership Model and Pet Services16:37 Unexpected Customer Demographics22:14 Optimizing Franchises Through Zoning29:38 Managing Business and Shifting Priorities36:52 Dog Drop's Retention Success StoryStay connected with our guest speakers! Follow them on their social media Dogdrop. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

After Hours Episode #87: In this episode of After Hours, it's just you and me talking shop about what really matters—raising prices the right way, knowing your worth as a groomer, and handling tough client situations. I break down why clear policies and boundaries are non-negotiable and how confidence plays a big role in running a successful grooming business. It's real talk, practical advice, and a little tough love to help you grow behind the table and beyond.

After Hours Episode #86: In this episode of After Hours, I'm hanging out with Donny and Rita Buckenmeyer, and we cover a little bit of everything—from grooming and working together as partners to confidence, personal growth, and real life behind the scenes. We swap some pretty funny client stories, talk about competition nerves, balancing family with grooming, and what it's really like trying to show up online. There's talk of learning new techniques, mobile grooming chaos, social anxiety, and a whole lot of honest conversation. It's a fun, real, no-filter episode with plenty of laughs and takeaways—definitely one you don't want to miss.

SummaryIn our latest episode of The Daily Groomer, I chat with Winn Claybaugh, dean and co-founder of Paul Mitchell Schools, about his journey from barely graduating high school to building the biggest beauty school network. We talk hustle, building a strong team culture, and smart systems that actually work. Winn also dives into why putting people first is key to long-term success and why the pet grooming world is ready for big growth. Full of passion, insight, and practical advice—you won't want to miss it!Timestamps11:53 Building a Question-Driven Culture18:48 Community Impact Boosts Business Success26:58 Hiring Challenges: Bend or Conform?35:37 Systems for Scalable Success44:16 Impact of Personal Connection47:41 Pet Grooming's Untapped PotentialStay connected with our guest speakers! Follow them on their social media Winn Claybaugh. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

After Hours Episode #85: In this episode of After Hours, I'm taking a moment to look back on an unforgettable year of The Daily Groomer After Hours. I reflect on the incredible guests who joined me, the personal and professional growth that came with the year, and the lessons that really stuck—showing up as yourself, taking care of your energy, and moving forward with intention. I also share what's ahead for 2026 and why this community continues to mean so much to me. Let's close out the year together and head into what's next with clarity and confidence.

SummaryIn our latest episode of The Daily Groomer, I'm joined by Carrie Ward, a military veteran whose life took a major turn thanks to her bond with a dog named Scooby—and an unexpected $20,000 gift from a mentor who believed in her. We talk about her path from battling adversity and depression to building both a mobile grooming business and a thriving brick-and-mortar shop. Carrie opens up about resilience, gratitude, leadership, and why paying it forward matters so much in this industry. It's an inspiring story about purpose, community, and finding hope in the toughest moments.Timestamps04:41 Service Dog and Recovery Journey08:40 Hard Work Toward Grooming Goals21:05 Monthly Gratitude Letter Routine26:18 Pay It Forward Philosophy29:22 Appreciating Employees Through Gestures34:25 Finding Purpose, Payday, & Paw PatrolStay connected with our guest speakers! Follow them on their social media Paw Patrol Mobile Grooming LLC. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

SummaryIn our latest episode of The Daily Groomer, I'm joined by Elizabeth Gibbs as she shares her journey from washing her childhood dog to building Barkwood—a luxury grooming brand now featuring multiple mobile vans and a brick-and-mortar salon. We talk through her early days at Petsmart, the lessons she picked up while working with Jess Rona in LA, the challenges of launching and funding her own business, and how she's scaled while keeping her standards sky-high. Elizabeth opens up about pricing, facing fears, and the power of a strong team. This one's full of inspiration and real-world, hard-earned insight.Timestamps07:49 Celebrity Dog Grooming Experience13:14 Starting a Mobile Grooming Business16:48 Budgeting and Side Hustles Explained26:24 Charging for Quality Service30:54 Embracing Change and UncertaintyStay connected with our guest speakers! Follow them on their social media @gibbsgrooming. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

SummaryIn our latest episode of The Daily Groomer, I sit down with Greg Thomas—a multi-unit franchise owner who's built an impressive career, starting out delivering water and eventually running dozens of businesses, including his newest venture, Salty Dog Pet Grooming. We dig into his humble beginnings, how he turns struggling businesses around, what it takes to build a loyal team, and the simple, low-cost marketing strategies he actually uses. Whether you're launching your first salon or looking to scale, Greg brings real numbers, real talk, and a few wild stories about growing big without losing who you are.Timestamps08:47 Overwhelmed New Business Owner Journey13:54 Ideal Business Start Timing22:53 Employee Retention Framework27:12 Increasing Success through Collaboration39:04 Skyrocketing Franchises in Dog Industry43:31 Boosting Profits in Grooming SalonsStay connected with our guest speakers! Follow them on their social media Salty Dawg Pet Salon Atlanta. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

SummaryIn our latest episode of The Daily Groomer, I sit down with Michelle Ayala, solo owner of Filthy Gorgeous Grooming in Albuquerque, to talk about what it really takes to build lasting client loyalty. Michelle shares how she kept her mobile grooming business going after a major surgery forced her to step away for three months. We get into setting boundaries, having honest conversations with clients, making tough calls, and planning financially for the unexpected. Her story is a real look at the resilience behind the scenes—and how strong relationships can carry your business through hard times.Timestamps06:05 Surgery and Client Communication08:07 Practical Long-Lasting Dog Haircuts13:03 Client Bus Visit Dilemma15:19 Maintaining Client Relationships Crucial25:11 Grooming Career: Reality CheckStay connected with our guest speakers! Follow them on their social media Filthy Gorgeous LLC. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

SummaryIn our latest episode of The Daily Groomer, chat with Brandon Pedro—a young entrepreneur balancing college, semi-pro soccer, and helping run his family's successful dog grooming business, PCoCo's, in Coppell, Texas. We get into how Brandon built their standout social media presence, the strategy behind viral content, and his top tips for groomers looking to document their journey, connect with their community, and stay consistent online. He also shares how family and culture inspire the heart of the business. Whether you're new to social or ready to level up, Brandon's advice is practical, honest, and easy to apply.Timestamps10:56 Optimizing Social Media Content Platforms14:29 Using Trending Audio for Training18:04 Finding Your Social Media Niche23:31 Branding and Client Engagement30:49 Effective Content Trends DiscussionStay connected with our guest speakers! Follow them on their social media @pcocodoggrooming . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

SummaryIn our latest episode of The Daily Groomer, I sit down with Tammi Bui, the owner of Wishbone Pet Care in Houston, to talk about how she built a full-service pet care business from the ground up—without any grooming experience to start. We get into what it's really like to offer grooming, boarding, daycare, training, and wellness all in one place, and how she's structured her team to keep things running smoothly. Tammi shares honest insights about growing beyond grooming and what it takes to add new services in a sustainable way. If you're thinking about expanding your offerings or adding wellness to boost both your revenue and reputation, you'll definitely want to hear her practical tips and real-world experience.Timestamps08:06 Service Synergy in Pet Industry15:13 Pet Wellness Transformation Advocacy22:14 Managing Pet Care Team Dynamics29:22 Starting Multi-Service Business Tips31:22 Boarding and Daycare ProfitabilityStay connected with our guest speakers! Follow them on their social media Wishbone Pet Care. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

SummaryIn our latest episode of The Daily Groomer, I had a great conversation with Josh Fitzgerald, the new CEO of Zoom and Grooming, about his journey from franchise owner to leading a national mobile grooming brand. We talk about what it really takes to grow a successful grooming business, the value of authentic customer service, and some of the challenges new franchisees face. Josh also shares his vision for the future of the company. For groomers, business owners, or anyone who loves stories, this episode is worth it.Timestamps04:47 Mobile Ventures and Franchise Growth10:56 Problem Solving in Business Ownership18:11 Expectations for New Business Owners29:19 The Power of Owner-Customer Connection34:29 Challenges of Rapid GrowthStay connected with our guest speakers! Follow them on their social media Josh Fitzgerald. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

SummaryIn our latest episode of The Daily Groomer, I'm chatting with Rebecka Star, owner of Pampered Paws Grooming in Palmer Lake, Colorado. She shares her story of growing from mobile grooming into a successful brick-and-mortar shop, and all the lessons that came with it. We talk about building a strong team, encouraging ongoing education, and handling the tough stuff like pricing and staff management. Rebecka keeps it real—whether it's setting boundaries to avoid burnout or having honest conversations about raises with her team and clients. If you're in the grooming world, there's a lot here you'll relate toTimestamps05:50 Entrepreneur Buys Grooming Business10:11 Small Town Dog Grooming Advantage16:15 Evaluating Dog Groomer Candidates21:12 Salon Profitability Adjustments 26:49 Gradual Price Increases in Pet GroomingStay connected with our guest speakers! Follow them on their social media @pampered_pawsgrooming. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

After Hours Episode #84: In our latest episode of After Hours, I had an awesome sit-down with Jonathan David to chat about everything grooming. We talked about our recent trip to Hershey, the rumors flying around the industry, and what really happens behind the scenes with competition judging. There was some trade show drama, lots of laughs, and even a few wild stories from Australia and TikTok. Jonathan also shared the sweet story behind surprising his husband with a golden retriever. Super real, unfiltered, and honestly one of my favorite convos yet.

SummaryIn our latest episode of The Daily Groomer, I'm chatting with Heidi McRannells, the founder of The Colorful K9 in Sioux Falls. We get into the world of creative grooming and what it really takes to build a successful salon from the ground up. Heidi opens up about everything from pay structure and employee handbooks to finding your niche and standing out in a crowded market. She's super honest about the challenges too—like pricing, hiring, and keeping clients happy. No matter where you're at in your grooming journey, there's something in here you'll definitely take away.Timestamps09:24 Creating a Clear Employee Handbook14:47 Photographer Boosts Dog Photo Business19:45 Dog Grooming and Coloring Pricing25:02 Business Expansion and Staffing Plans27:00 Achieving Full Bookings in Year One34:55 Business Owner Financial PreparednessStay connected with our guest speakers! Follow them on their social media The Colorful K9. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

SummaryIn our latest episode of The Daily Groomer, I sat down with Aaron Voyden, the founder of Cobblestone Creek, to hear how he went from working as a vet tech to becoming an award-winning groomer with a focus on special-needs and often overlooked animals. We talked about what it's really like working with pets that are anxious, aggressive, or aging, and how understanding animal behavior plays a huge role in grooming. Aaron also shared how he trains his team to tune into each animal's unique needs. Groomer or not, you'll find something worth hearing in Aaron's approach.Timestamps09:41 Grooming Business Growth Journey14:55 Animal Behavior and Grooming Solutions18:13 Training New Groomers from Scratch24:34 Effective Dog Restraint Techniques34:43 Compassionate Pet Care ApproachStay connected with our guest speakers! Follow them on their social media Cobblestone Creek Pet Services. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

After Hours Episode #83: In our latest episode of After Hours, it's just me, Shannon, getting into the difference between perception and perspective, and how both play a big role in how we see ourselves, not just as groomers, but as people. I'm sharing a bit of my own journey with self-image and confidence, along with the mindset shifts and steps that have helped me grow. If you've ever struggled with self-doubt or you're just curious about how to show up as your best self, I've got some honest thoughts and practical tips that might just hit home—both in the salon and beyond.

SummaryIn our latest episode of The Daily Groomer, I'm chatting with Rebacah Murchie, owner of Dockside Doggies in Tarpon Springs, Florida. We talk about how she went from grooming dogs as a teenager to running her own successful salon, her thoughtful approach to working with anxious pets, and how she's built a business focused on natural, compassionate care. Rebacah also shares practical tips for anyone thinking about opening a grooming shop. Whether you're in the pet world or just love a good small business story, there's a lot to take away from this one.Timestamps12:08 Seeking Support and Reassurance15:33 Old-School Dog Grooming Secrets19:02 Dog Care: Persistent Natural Remedies23:20 Wellness Service Upcharges Explained30:03 Mentorship Empowers Refugee's DreamStay connected with our guest speakers! Follow them on their social media Dockside Doggies Pet Grooming. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

After Hours Episode #82: In our latest episode of After Hours, I sat down with Trisha Bowen to talk about the real side of grooming life. She shared how she kind of stumbled into the industry, went from not being a dog person at all to eventually teaching others, and of course—we got into some of the wildest client stories (yes, there's one involving a smoothie to the face). We also talked about being left-handed in a right-handed world, why a good support system matters, and how we each define success in this line of work. It's an honest, unfiltered convo between two Geminis just talking shop and what keeps us going in the grooming world.

SummaryIn our latest episode of The Daily Groomer, I'm joined by Anurag Gandhi, who made a big shift—from a decade in the corporate world at companies like Apple and Nike to starting his own pet care business, Wolfgang Bakery and Grooming, right here in Seattle. We talk about what it really took to make that leap, from starting a franchise and hiring a team, to the day-to-day of running a grooming shop and building lasting relationships with clients. If you're thinking about opening your own business or just curious about what it's like behind the scenes, this one's worth a listen.Timestamps06:08 Exploring Business Opportunities and Franchises11:06 Franchise Agreements: 10-Year Commitment14:54 Overcoming Challenges in Dog Salon20:40 Pet Spa Notification and Care System29:03 Grooming and Retail Business StrategyStay connected with our guest speakers! Follow them on their social media Anurag Gandhi. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

After Hours Episode #81: In our latest episode of After Hours, I'm getting real about something we all need but rarely make time for—protecting your energy. I talk about what it really means to grow, set boundaries (yes, even at work), and take care of yourself without guilt. I open up about some of my own challenges with burnout and learning to hold myself accountable. Plus, I've got a simple challenge for you: just 10 minutes a day for you. I'll even walk you through a quick five-minute grounding meditation you can use to start or wind down your day. No fluff—just real talk, personal stories, and practical tools to help you show up as your best, most grounded self for your clients, the pets you care for, and most importantly, yourself.

SummaryIn our latest episode of The Daily Groomer, I'm joined by Crystal Gonzalez, the owner of Pooch à la Mode in Chicago. Crystal talks about how she bought and completely transformed a grooming salon—not just once, but twice. We get into the importance of perceived value, how she's rethought staffing by creating specialized roles, and why branding has been key to building a high-end, profitable business. If you're looking for fresh ideas to level up your salon and stand out in the industry, this episode is full of practical insights.Timestamps09:47 Salon Acquisition Strategy Tips14:54 Grooming Industry Pricing Insights19:15 Fair Groomer Compensation Debate28:16 Organic Salon Hiring Experience36:22 Attracting Ideal ClientsStay connected with our guest speakers! Follow them on their social media @poochalamode. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

After Hours Episode #80: In our latest episode of After Hours, I catch up with the amazing Sue Zecco to talk about her long and inspiring journey in the grooming world. We get into how the industry has changed over the years, how she's dealt with challenges like surgery and burnout, and why taking care of yourself matters more than ever. Sue also opens up about navigating social media as a seasoned pro, managing tough clients, and the importance of staying connected with the grooming community. She shares some honest insights on growth, mentorship, and what really keeps the heart of this industry beating. It's a fun, real, and motivating conversation—definitely one to tune into!

After Hours Episode #79: In our latest episode of After Hours, I'm hanging out with the one and only Laura Jane! We get real about everything from taking care of ourselves (inside and out) to the messy, hilarious truth of aging, mental health, and why groomers need to put themselves first for once. We chat about meditation, goofy self-care routines, Gen Z skincare, and making time for YOU—even if it's just ten minutes. If you want to laugh, relate, and pick up some feel-good vibes, this is the episode for you!

SummaryIn our latest episode of The Daily Groomer, I sit down with my good friend Nick Diamond—aka Nikki Dimes—founder of Chubbs Mobile Grooming in Paradise Valley, Arizona. We dive into his unique path from baseball and the corporate world to launching a successful mobile grooming business inspired by his late dog, Chubbs. Nick opens up about his hands-on business philosophy, creative marketing strategies, and how he built a loyal client base from the ground up. He also shares candid stories, lessons from early missteps, and why he believes grooming is one industry that's here to stay—no matter how smart AI gets.Timestamps08:12 Career Shift After Business Degrees16:43 First Dog Grooming Experience24:42 Business Managed by Text Messaging26:13 Client Acquisition via Social Media37:40 Starting a Mobile Dog Grooming Business41:36 Word-of-Mouth Business PhilosophyStay connected with our guest speakers! Visit their website Chubbs Mobile Dog Grooming. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

After Hours Episode #78: In our latest episode of After Hours — it's a mailbag edition! I'm answering your questions on everything from handling anxiety in the salon to helping clients stick to a four-week grooming schedule, and ways to boost your income as a mobile groomer. I'll share honest insights on self-care, setting boundaries, and positioning yourself as a luxury service provider. Plus, I'll highlight some upcoming grooming shows and remind you to keep your essentials well-stocked. Let's get into it!

SummaryIn our latest episode of The Daily Groomer, I had the chance to chat with Samantha Hoffmann, the powerhouse behind BYOP in Staten Island. From a childhood love of animals to studying behavior and building a thriving grooming salon, her journey is anything but ordinary. We get into how she made the leap from pet store owner to full-time groomer, what it's really like managing a team of 12, and how she's adapted through big changes—like COVID, restructuring pay, and shaping a strong, supportive team culture. If you're growing your grooming business or just love hearing real talk from people in the industry, this one's packed with insight.Timestamps05:20 Integrating Energy in Pet Grooming12:48 Dog Grooming: Insights and Observations20:45 Transitioning from Business Operations25:41 Commission Structure Awareness for Groomers34:35 Email Automation: Efficient Client InteractionStay connected with our guest speakers! Follow them on their social media BYOP Grooming. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

After Hours Episode #77: In our latest episode of After Hours, I'm hanging out with my good friend Jessica Clark for a real, unfiltered conversation. We talk about the Barkleigh Awards—nominations, the whole self-promo thing, and giving props to people who deserve it. We also share some trade show stories, get into the messiness of industry drama, and open up about dealing with self-doubt and setting boundaries. Plus, a few laughs about mullets, Cheeto hands, and why Golden Girls is the ultimate trade show wind-down!

SummaryIn our latest episode of The Daily Groomer, I chat with Shannon Cox, owner of Shannon's Pretty Paws and a 2024 Top Grooming Business winner. Shannon's known for her work with anxious and “difficult” dogs, and we get into how she builds trust with them, supports her clients through the process, and comes up with creative solutions for tough grooming situations. She also shares her approach to setting boundaries, maintaining strong client relationships, and running a salon where dogs feel genuinely safe. If you're a groomer who works with challenging cases—or just looking for down-to-earth advice—you'll find a lot of value in this conversation.Timestamps06:43 Dog Grooming: Handling Noisy Reactions10:31 Common Anxieties in Dogs16:35 Handling Client Disappointment19:57 Dog Grooming Hacks at Home30:21 Budget-Friendly Canadian Calendar ToolStay connected with our guest speakers! Follow them on their social media Shannon's Pretty Paws Pet Grooming. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

After Hours Episode #77: In our latest episode of After Hours, I'm back after a month-long break and diving into what real growth actually looks like. Spoiler: it's not always easy or clean. I'm sharing some personal stories—the wins, the setbacks, and everything in between. We get into why enthusiasm has been a quiet superpower for me, how vulnerability plays a bigger role than most people think, and why taking time to pause is sometimes the most powerful move. Whether you're in the grooming industry or just figuring life out, this one's about keeping it real.

SummaryIn our latest episode of The Daily Groomer, I talk with Gretchen McManus, founder of Rover Done Over, about how she grew her Tampa-based mobile grooming business from a single van to a fleet of eleven. She shares the strategies that helped her scale—like building a strong team, retaining groomers, and creating systems that actually work. We also get into the lessons she's learned through industry shifts and why she's thinking carefully about franchising.Timestamps07:23 Dynamic Truck Assignment System11:09 Grooming Service Congestion Relief20:02 Franchise Growth Challenges Impact Groomers25:44 Post-COVID Workforce Changes28:37 Client Follow-Up System Overview32:42 Appointment Booking StrategyStay connected with our guest speakers! Follow them on their social media @Rover Done Over Mobile Pet Grooming. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

SummaryIn our latest episode of The Daily Groomer, I chat with Tasha Long—owner of Dog Dynasty and The Downtown Cat in Grand Junction, Colorado. We talk about the real-life ups and downs of running a multi-service pet business, from salon build-outs to the challenges of daycare, boarding, and cat grooming. Tasha shares how she's turning her passion for felines into profit and what's next with her upcoming cat café.Timestamps05:32 Unexpected Client Differences in Pet Services12:50 New Cat Cafe Plans Unveiled14:47 Cat Grooming Misconceptions20:05 Dog Grooming Tips for Cat Groomers27:54 Tasha's Pet Business ManagementStay connected with our guest speakers! Follow them on their social media @The Downtown Cat. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

SummaryIn our latest episode of The Daily Groomer, I sit down with Chris and Emily Elias to dive into their newest adventure—Dapper Tales Mobile. After building Rough Life Mobile from the ground up, they're now rolling out a franchise model made for groomers, by groomers. We get into how they're picking markets, tackling industry hurdles, and creating real support for independent groomers across the country. Chris and Emily bring the energy as they share what makes Dapper Tales different and why they're so fired up about the future of mobile grooming. If you're dreaming about scaling your grooming biz or just love a good underdog-to-powerhouse story, this one's for you.Timestamps07:26 Expanding Mobile Grooming Franchise19:23 Rebranding for Business Growth22:01 Overcoming Groomer Corporate Stigma26:07 Franchise Training and Expert Support30:43 Groomer Network Boosts Market EntryStay connected with our guest speakers! Follow them on their social media Dappertails Official. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

SummaryIn our latest episode of The Daily Groomer, I travel to South Bend, Indiana, for a conversation with Josh White, CEO of Wag'n Tails, recorded on-site at their facility. We unpack the evolution and rapid growth of mobile grooming, what makes Wag'n Tails stand out, and the real financial considerations of launching a mobile grooming business. Josh also shares what it takes to grow from a single van to a full-scale fleet, along with insights into emerging technology, industry trends, and how mobile grooming is changing the game for groomers. If you're thinking about going mobile—or ready to scale—this episode offers a behind-the-scenes look you won't want to miss.Timestamps05:52 Wagon Tails: Transformative Business Model19:26 Van Purchase Success: Strategic Planning27:18 Finding the Right Balance34:58 Portable Salon Power Solution45:57 Brady & Freddy's Personalized Business Approach49:26 Adaptable Vehicle Supply Strategy01:03:44 Mobile Pet Grooming BenefitsStay connected with our guest speakers! Follow them on their social media Wag'n Tails Mobile Conversions. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

SummaryIn our latest episode of The Daily Groomer, I chat with Jason Anderson, founder of Wet Paws Mobile, about how he made the leap from banking to building a successful mobile grooming business in Albuquerque. We get into the details of how he scaled from one van to five in just three years, what he looks for when hiring groomers, and how he's branching out into services like pet sitting and supplements. Jason shares real-world advice on testing new ideas, creating a solid team culture, and keeping customer service strong while growing fast. If you're thinking about taking your grooming business to the next level, this episode has a lot to offer.Timestamps08:48 Managing Growth Challenges14:45 Customer Impact Decisions20:04 Pet Care Support Services Launch23:12 Balancing Business and Grooming Tasks31:27 Scaling Mobile Pet Grooming BusinessStay connected with our guest speakers! Follow them on their social media Wet Paws Mobile Pet Grooming. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

After Hours Episode #76: In our latest episode of After Hours, I had a great conversation with Paige Andrus—groomer, business owner, and all-around real one. We covered everything from mental health and running a grooming business to dealing with tough dogs and creating strong client relationships. Paige shares insights on setting boundaries, staying grounded, and finding balance between work and family. We also get into chickens, tattoos, viral moments, and what it really means to be “high on life.” If you're into honest talk, industry stories, and a little bit of beautiful chaos, you'll want to hear this one.

SummaryIn our latest episode of The Daily Groomer, I sit down with 16-year-old groomer Johanna Ogreen to talk about what it's really like to balance high school, a full roster of clients, and grooming competitions. She shares how growing up in her mom's salon shaped her path, how she built her own client base (with a little help from Facebook moms), and the systems she uses to stay on top of it all. We also get into the ups and downs of being young in the industry, her passion for learning, and the goals she's working toward. Whether you're just starting out or deep in the grooming world, there's a lot to take away from her story.Timestamps09:50 Targeted Social Media Marketing13:49 Social Media Strategies Debate20:17 Early Industry Exposure Insights24:31 Networking Goals and Limitations30:31 Advice for Aspiring GroomersStay connected with our guest speakers! Follow them on their social media @groomingbyjohanna. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

After Hours Episode #75: In our latest episode of After Hours, it's just me, Shannon, chatting solo and getting real about what it means to show up authentically, both in life and at the grooming table. I'm sharing some lessons I've learned along the way, like the difference between being kind and being nice, and why it's more important to respect yourself than to be liked by everyone. I'm also talking about how I deal with chaos by leaning into beauty, keeping my energy in check, and surrounding myself with people who truly support my growth. It's honest, a little messy, and hopefully something you can relate to. Let's dive in!

SummaryIn our latest episode of The Daily Groomer, I sit down with the incredible Katie McAfee, a resilient dog groomer who shares her profound journey of recovery and determination. After a life-altering car accident in 2018, Katie rebuilt her life and business from the ground up. She opens up about the challenges she faced, the motivation she found in her love for family and grooming, and how she eventually launched her successful salon. Katie's story is a testament to the power of perseverance and the belief that you can do hard things. Join us for an inspiring conversation!Timestamps03:38 Entrepreneurship After Adversity11:07 Relearning Basic Life Skills16:49 Rebuilding Confidence and Friendships19:55 Pursuit of Independence and Opportunity25:46 Advice from Overcoming Imposter SyndromeStay connected with our guest speakers! Follow them on their social media @katiethegroomer. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

After Hours Episode #74: In our latest episode of After Hours, I get to chat with the one and only Jay Scruggs! We talked about how he got into grooming, all the chaos that comes with social media, and how your energy and handling skills matter way more than people give credit for. We swapped some funny stories, talked about trying to keep life and work balanced, and why it's so important to keep learning no matter how long you've been in the game. Jay even shared some behind-the-scenes moments and gave some great tips for up-and-coming groomers. You'll definitely laugh, probably relate, and maybe even walk away with something new to think about.

SummaryIn our latest episode of The Daily Groomer, I chat with Don Greene, co-owner of Rainbow Mobile Grooming. We talk about how they've built a happy, motivated team and why that's been key to their success. Don also shares how they're blending mobile grooming with pet wellness to offer something truly different. Tune in to hear how their values and fresh approach are driving real growth.Timestamps06:39 Mobile Pet Grooming Benefits10:14 Prioritizing Employee Well-being14:10 Maintaining Culture After Onboarding19:10 Employee Benefits and Compensation Boost24:12 Enhancing Pet Health Monitoring28:08 Pricing and Controlling Extra CostsStay connected with our guest speakers! Follow them on their social media Rainbow Grooming Company. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

SummaryIn our latest episode of The Daily Groomer, I sat down with Darren Clarke, owner of Dapper Dogs Mobile, to talk about his journey from the IT world to running a successful mobile pet grooming business in Texas. We get into everything – from finding the right pricing, the hiring hurdles in an unregulated industry, to the advantages of online booking. Darren shares some useful tips and real-world advice that anyone thinking about starting a grooming business can use. Don't miss this chance to hear about the hard work behind Dapper Dogs Mobile!Timestamps08:57 Navigating Expansion Challenges14:25 Grooming Industry Challenges and Hiring21:02 Grooming Industry Pricing Challenges30:03 Pricing Strategy and Considerations38:57 Addressing Online Booking ConcernsStay connected with our guest speakers! Follow them on their social media @dapperdogstx. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #73: In our latest episode of After Hours, I'm diving into the messy, honest side of personal growth—think shadow work, navigating self-doubt, and the unexpected lessons life (and grooming) likes to throw at us. I get into some behind-the-scenes industry stuff, why the way we talk to ourselves matters, and yeah, I've got a few quick grooming tips too. Plus, I'm shouting out some upcoming shows and sharing the mantra that's been getting me through lately. Grab a drink, get comfy, and let's get into it.

SummaryIn our latest episode of The Daily Groomer, I chat with LeEtta Robinson, the grooming manager at Kenl Inn over in Lincoln, Nebraska. She shares her journey from bather to leading a team of 10 while managing 20-30 dogs a day. We dive into the details of her role, tips for hiring, and how to build a top-notch grooming team. If you're considering a career in grooming or need advice on hiring a manager, this episode is full of practical insights. Tune in for the full story!Timestamps07:20 Dog Grooming and Daycare Overview11:22 Goal Setting for Grooming Success18:54 Groomer Earnings: Commission and Growth20:12 Pet Grooming Pay Structure24:21 Supportive Management Eases WorkloadStay connected with our guest speakers! Follow them on their social media KENL INN. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #72: In our latest episode of After Hours, I sit down with Loren Hill Mesquita for a real, unfiltered conversation about growth—both personal and professional. We get into what success really looks like, the importance of boundaries, and the behind-the-scenes reality of running a grooming business. Loren shares openly about her journey with sobriety, building genuine friendships, and how leaning into her individuality has shaped everything she does. It's honest, relatable, and full of those moments that make you think—or just laugh with us.

SummaryIn our latest episode of The Daily Groomer, I'm thrilled to sit down with Lesley Weeks, aka the "grandmother of grooming." We chat about her journey from being Toronto's first pet groomer to founding Pampered Paws. Lesley opens up about how the industry has evolved—from new equipment and the rise of mobile grooming to changing licensing standards. She also shares her thoughts on the future of grooming and some fun behind-the-scenes stories. It's an insightful conversation you won't want to miss!Timestamps07:40 Industry Evolution Insights11:03 Overhead-Based Pricing Formula16:39 Unregistered Breeds and Health Risks26:07 Changes in Pet Grooming Education31:12 Comprehensive Insurance for GroomersStay connected with our guest speakers! Follow them on their social media Pampered Paws. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #71: In our latest episode of After Hours, I'm thrilled to chat with the fabulous Kelsey Ann Sexton. We're getting into all sorts of topics like self-confidence, dealing with business hiccups, and why energy and integrity matter in grooming. Kelsey's all about helping groomers feel more connected and less alone. Plus, we chat about her upcoming Groomers Connection retreat and how personal growth is key in our industry. It's all about being real, finding your people, and always learning. Don't miss this fun and inspiring conversation!