Tradies In Business

Have you tried using ChatGPT in your business? Join Waz & Nic as they chat with Donna McGeorge—who penned a book on this ever-evolving technology—as she talks about why it's important to be mindful of cybersecurity when using AI, similar to how we protect our personal and financial info. She clears up some common misconceptions about AI and shares how she's been using ChatGPT herself. Stick around to learn some practical tips on getting the most out of ChatGPT and avoiding common mistakes. Grab a copy of Donna's ChatGPT Prompt Sheet HERE.   --- Connect with Tradies in Business! In addition to listening to our podcast, you can connect with us on Facebook, on Instagram, on YouTube, explore our website and join our Facebook Group.See omnystudio.com/listener for privacy information.

What would it be like to trade the warm, bustling city life for the frozen, isolated beauty of Antarctica? Connor Gordon, a tradie business owner, made just that switch. Leaving his carpentry business in Canberra, he ventured to the icy expanse of Antarctica. Connor shares why he made such a bold move and recounts his surreal first moments in this extreme environment, where the cold and tough conditions make every task an adventure. He also talks about managing interpersonal dynamics in a small, isolated station, where the team relies on recreational activities and morale-boosting events to stay connected.See omnystudio.com/listener for privacy information.

Have you ever thought about the opportunities you might have missed by not hiring sooner? In this episode, Waz and Nic tackle the big question of when to hire staff—breaking down the common fears and excuses that hold trade business owners back. From understanding the financial clarity to reaping the benefits of adding a team member, they cover it all. Whether you're considering your first hire or expanding your current team, get ready for practical tips and insights designed to help you grow your trade business with confidence.See omnystudio.com/listener for privacy information.

Known for his genuine motivational approach, Trevor Farmer from Topcatz explores the essence of leadership and finding a higher purpose at work. Drawing from his own experiences overcoming challenges, he emphasises the importance of keeping sight of your goals and the role of mindset in overcoming fear. Join Waz & Nic as they touch on Trevor's personal life, including the profound influence of love, overcoming victim mentality, and the importance of genuine introspection for personal growth. Get a copy of the ladder here.See omnystudio.com/listener for privacy information.

One of the scariest thing to do is making change in your trade business—specially raising your rates... “What if I lose clients? What if no one pays?” There's these ideas that money changes people, and having more money makes you an a**hole or those sorts of ideas. But the truth is: clients who value quality are willing to pay for it. Join Waz & Nic as they help you get paid what you're worth through some processes and resources to help you adjust your rates and reframe your trade business.   --- Connect with Tradies in Business! In addition to listening to our podcast, you can connect with us on Facebook, on Instagram, on YouTube, explore our website and join our Facebook Group.See omnystudio.com/listener for privacy information.

Do you find it challenging to cut through the noise and make your job ad stand out online? You're not alone. One of the key highlights is the importance of making job ads 'sexy' to stand out in a cluttered online space. Waz & Nic will talk about some recruitment strategies that'll make your job ads pop and attract the BEST candidates! From catchy headlines to engaging body text, and even adding videos, Waz & Nic covered it all to help you get top-notch tradies. If your current approach isn't working, switch it up and get hands-on help at our Get off the Tools Workshop in Melbourne on 30 May 30! Shoot us a message in Facebook or Instagram or hit up our website for details.   --- Connect with Tradies in Business! In addition to listening to our podcast, you can connect with us on Facebook, on Instagram, on YouTube, explore our website and join our Facebook Group.See omnystudio.com/listener for privacy information.

One of the things we usually hear from trade business owners is they're stuck in the endless cycle of 'Where do we start' or 'What do we do next?' Whether you're overwhelmed by the sea of potential changes or just uncertain about your next step, Waz & Nic will help you explore the three key areas that every trade business owner should focus on to evaluate your business's current status across various operations. From cash flow fixes to systematising your operations, it's all covered! And if you still find yourself scratching your head and unsure of which direction to take, you can book a brainstorm session with Waz & Nic to help direct your steps towards tangible improvement.   --- Connect with Tradies in Business! In addition to listening to our podcast, you can connect with us on Facebook, on Instagram, on YouTube, explore our website and join our Facebook Group.See omnystudio.com/listener for privacy information.

Why do some tasks fail despite clear instructions?Waz & Nic are breaking down the ins and outs of delegation vs. abdication in your trade business, and how common abdication is specially in trades where accountability is key. If you're a trade business owner, mastering this distinction could make a significant difference in your operational success and team performance. If you would like to know more about our Get Off The Tools Workshop on the 30th May, you can message us in Facebook or Instagram or contact us through the website.See omnystudio.com/listener for privacy information.

Curious about how businesses manage to stay compliant with ever-changing laws and regulations? From sharing her experiences running a compliance training business to cracking the code on balancing work and family, Deborah Coram, a seasoned professional in compliance training, shares her practical wisdom and valuable insights on how effective training can empower you and your trade business to operate ethically and responsibly, even in a fast-paced, digital world. Join Nic & Waz as they have a chat with Deborah about the ins and outs of staying on the right side of the law in your tradie business. Plus, get a sneak peek into what the future holds—could training be turning into a game?See omnystudio.com/listener for privacy information.

What does it take to grow a YouTube channel from zero to hero? From green keeping to becoming a full-time content creator and savvy online entrepreneur, Ben shares his inspiring journey and the secrets to his thriving YouTube channel and online business—Lawn Tips. With an impressive 140,000 subscribers and a top video hitting 4 million views, Ben shares his insights on creating and posting content and how adding entertainment value to his lawn care videos make them engaging and relatable to his audience. Don't miss out as Ben shares valuable lessons and advice for anyone ready to take a risk and chase their dreams—even if it means stepping out of the mainstream.See omnystudio.com/listener for privacy information.

How can you build a brand that goes beyond the product and truly resonates with people? Well, let's take a peek behind the scenes at Totally Workwear's journey as Troy shares how they've shaken up the workwear game, not only by transforming the industry but also by standing up for the hardworking folks who wear their gear. From  forging strong partnerships to keeping focused on delivering outstanding customer experience, they are keeping the momentum going, especially as they continue to expand their already impressive network of 90 stores. After all it's not just about what you wear, it's about gearing up for success in your trade.See omnystudio.com/listener for privacy information.

Running a successful building business and maintaining a healthy personal life is possible and that's what Liam and Samara demonstrate in their business and family life. In this episode, Liam and Samara share the importance of communication and boundaries, both at home and at work, the immense value of personal time, and the courage to seek help in a male-dominated industry. We also get the inside on how they manage both work-related and relational tensions, the necessity of delegating tasks, and their belief in building a support network that extends beyond the workplace.See omnystudio.com/listener for privacy information.

Ever wondered what it takes to transition from being a builder to a building certifier and then a successful business owner? Tune in to Real Tradie Stories as Waz & Nic sit down with Scott Wrigley and chat about the importance of seeking outside feedback, embracing coaching, and the challenges faced by trade business owners. Scott shares insights on personal growth, the role of business coaching, and the need for continuous learning in the construction industry.   --- Connect with Tradies in Business! In addition to listening to our podcast, you can connect with us on Facebook, on Instagram, on YouTube, explore our website and join our Facebook Group.See omnystudio.com/listener for privacy information.

The saying goes, never argue with an idiot because they'll drag you down to their level and beat you with experience. The same could be said about arguing with clients... or the licensing bodies! Today's guest is a former builder turned consultant who learned the hard way how important paperwork and awareness of your obligations are. This applies to all trades but especially those with longer contracts for construction or installation works. Get an industry veteran's insights into how to avoid legal battles.   --- Connect with Tradies in Business! In addition to listening to our podcast, you can connect with us on Facebook, on Instagram, on YouTube, explore our website and join our Facebook Group.See omnystudio.com/listener for privacy information.

Waz loves camping. Nic... used to but now not so much! Find out why Nic's fallen out of love with her caravan and what's wrong with caravan parks. Waz tries his best to turn it all into a business lesson. Not sure he succeeds this time though!   --- Connect with Tradies in Business! In addition to listening to our podcast, you can connect with us on Facebook, on Instagram, on YouTube, explore our website and join our Facebook Group.See omnystudio.com/listener for privacy information.

Saying no. It's a skill many of us wish we had but are either too scared to use or unsure how! In today's quickie episode, your hosts run through some simple, actionable tools you can use to say no when you know you should instead of saying yes when you know you shouldn't!   --- Connect with Tradies in Business! In addition to listening to our podcast, you can connect with us on Facebook, on Instagram, on YouTube, explore our website and join our Facebook Group.See omnystudio.com/listener for privacy information.

We have another chat to Ryan Wilson who, back in 2017, founded 'Free Trade Day'. Free Trade Day is an initiative that helps those less fortunate with basic tradie services, free for a day! Ryan's also an electrician and business owner and since we last spoke here on the podcast, he's had some interesting lessons. We share them with you on this episode as well as take a look at his business and charity journey over the past few years. Oh, and Ryan sets us straight on the truth about electricians and the cars they prefer to drive!   --- Connect with Tradies in Business! In addition to listening to our podcast, you can connect with us on Facebook, on Instagram, on YouTube, explore our website and join our Facebook Group.See omnystudio.com/listener for privacy information.

Nic pops on her tin foil hat and tunes it in to the conspiracy channel today. What's REALLY going on with the NRL going to Las Vegas and what's it got to do with your kids and your family?   --- Connect with Tradies in Business! In addition to listening to our podcast, you can connect with us on Facebook, on Instagram, on YouTube, explore our website and join our Facebook Group.See omnystudio.com/listener for privacy information.

There have been some changes to employment law in Australia that could affect trade business owners. Nic and Waz run through some of the key changes that you should be aware of and how they might impact your business and your bottom line. For more specifics, click HERE to chat with our mate Kristy-lee Billett.   --- Connect with Tradies in Business! In addition to listening to our podcast, you can connect with us on Facebook, on Instagram, on YouTube, explore our website and join our Facebook Group.See omnystudio.com/listener for privacy information.

When Rakesh Nairn's family fell on their face in business, he decided to educate himself and avoid the same mistakes. He's gone on to work with some of the country's biggest accounting firms and now runs his own practice along with our mate Jackson Milan from Aureus Financial. While this topic can be drier than the millennium drought, Rakesh manages to get us laughing as well as delivering his tips on how to avoid the 3 big mistakes tradies in business make. Oh, and he wears a t-shirt and hoody so tune in and find out what you should be doing differently with your own accounting, tax and business finances.   --- Connect with Tradies in Business! In addition to listening to our podcast, you can connect with us on Facebook, on Instagram, on YouTube, explore our website and join our Facebook Group.See omnystudio.com/listener for privacy information.

We all complain about stuff. It's natural to feel like a rant or a vent at times. Problem is, many of us complain but don't do anything about changing the situation! And what about when you complain about something you can't control? What are you supposed to do then? Nic's got a suggestion that might shock you! Click HERE if you'd like to book a chat with Nic & Waz   --- Connect with Tradies in Business! In addition to listening to our podcast, you can connect with us on Facebook, on Instagram, on YouTube, explore our website and join our Facebook Group.See omnystudio.com/listener for privacy information.

Do you struggle to come up with content to share on your social media pages? You're not alone... most trade business owners are confused, scared or just overwhelmed about sharing images, videos or posts to their business feed. Nic and Waz give some quick, actionable tips on what you CAN share so you can get started right away, stay consistent and potentially attract more of the clients you want.   --- Connect with Tradies in Business! In addition to listening to our podcast, you can connect with us on Facebook, on Instagram, on YouTube, explore our website and join our Facebook Group.See omnystudio.com/listener for privacy information.

Other than a cool name, Dante St James has a ton of experience using social media for business. He happens to be one of a small number of Meta contractors here in Australia so he gives us the inside running on using the platform wisely. When people are mostly on Facebook and Instagram to watch videos of Kim Kardashian, how the heck do you get prospects to see your business content? We ask and answer these questions and many more that could save you a whole lot of doom scrolling and get you more business!   --- Connect with Tradies in Business:Facebook: facebook.com/tradiesinbusinessInstagram: instagram.com/tradiesinbusinessYouTube: youtube.com/@tradiesinbusinessWebsite: tradiesinbusiness.com.auJoin our Group: facebook.com/groups/tradiesinbusinessSee omnystudio.com/listener for privacy information.

Waz has a very sensitive 'being taken advantage of' nerve and lately he's been feeling a little triggered. Find out what online shopping has to do with his rant today and why Nic thinks something should be done about crappy service.   --- Connect with Tradies in Business:Facebook: facebook.com/tradiesinbusinessInstagram: instagram.com/tradiesinbusinessYouTube: youtube.com/@tradiesinbusinessWebsite: tradiesinbusiness.com.auJoin our Group: facebook.com/groups/tradiesinbusinessSee omnystudio.com/listener for privacy information.

Make variations profitable again! Nic and Waz drag another episode out of the back catalogue and give you the short version (tough for Waz to do!) For the full ep, head to TIB161 How to avoid headaches when clients change their mind   --- Connect with Tradies in Business:Facebook: facebook.com/tradiesinbusinessInstagram: instagram.com/tradiesinbusinessYouTube: youtube.com/@tradiesinbusinessWebsite: tradiesinbusiness.com.auJoin our Group: facebook.com/groups/tradiesinbusinessSee omnystudio.com/listener for privacy information.

You're in business to make money. More specifically, you should be in business to make a profit. Profit first, then cash and we all love cash right? Problem is, many tradies think increasing profit is complicated, confusing and hard. The truth couldn't be more different. Nic and Waz talk through some of the super simple things you can do to get your business machine pumping out more profit. They share some of the 50 or more simple ways you can do this so you can have more of the freedom you want from your business. Plus, they've created a free guide to the top 50 ways you can pull on your levers... grab it HERE.   --- Connect with Tradies in Business:Facebook: facebook.com/tradiesinbusinessInstagram: instagram.com/tradiesinbusinessYouTube: youtube.com/@tradiesinbusinessWebsite: tradiesinbusiness.com.auJoin our Group: facebook.com/groups/tradiesinbusinessSee omnystudio.com/listener for privacy information.

Coxie goes to town on Australia's favourite TV show. Waz offers his best advice on getting over it and then we're pretty sure they end up off in the weeds, offering coaching advice to you! Tune in to another Fire Truck Friday episode for a bit of a rant, some deep and meaningful thought and a few laughs.See omnystudio.com/listener for privacy information.

Up or down... what's your bet? Aussies have been hit by some horrendous interest rate hikes in the past year and it's starting to land hard for trade business owners. As clients tighten their purse strings, leads are slowing and cash is not flowing as much as it was. Some are saying rates are going to come down but what if they don't? Are you prepared? If you'd like to know more about our Cashflow webinar, just send us a message through our website or DM us at Facebook or Instagram.See omnystudio.com/listener for privacy information.

Grab your girl-gang (or mates), head to yoga and then, release the puppy-dogs!! Huh? Yep, puppy-yoga is a thing and Waz tries to understand it. Plus, Nic and Waz chew the fat on friendships, getting away with mates and why having a girl-gang is an important part of life. Oh, and puppies. Puppies are awesome.See omnystudio.com/listener for privacy information.

Marketing can be a complex, confusing and often expensive part of running and growing a tradie business. The best marketing plans aren't necessarily complex, confusing OR expensive. In fact, back in 2019 we spoke with Allan Dib, author of The 1-Page Marketing Plan about simplifying marketing and marketing plans. Nic and Waz give you a quick summary of that ep today but if you want to dig deeper and get all the tactics, listen to the original at TIB034 How to market your trade business with Allan Dib from The One Page Marketing PlanSee omnystudio.com/listener for privacy information.

It's all well and good to chase the most profitable work, or the biggest dollar jobs, but at what cost? What if you're going after the wrong clients and the wrong work without even realising it? Waz and Nic show you why your why should drive your marketing. Why? Because you might be sacrificing fulfillment, sustainability and longevity if it isn't.See omnystudio.com/listener for privacy information.

It's a bit of a rant. It's a bit of a plea. Waz and Nic get sick of hearing about tradie business owners putting everyone else first. While it might seem like you're just 'serving others' and doing what's necessary, it could also be a selfish act. There's a better way to serve your family, your clients, your peers... and that's to serve yourself first! Disagree? Listen to our argument and see if you change your mind!See omnystudio.com/listener for privacy information.

Back in January 2018 we had a chat to Jason 'Gibbo' Gibbs, a journalist, dad, Crossfitter and writer. He shares some tips from the pros on how to use stories to get buy-in from your audience... literally! To listen to the original episode go to TIB011 Using stories to get more customers with Jason Gibbs from The ChronicleSee omnystudio.com/listener for privacy information.

After the past 4 years, you'd be familiar with the burnout that has affected many business owners. Tradies in business have copped it even more it seems with some specific issues hitting them post-Covid. What you might not realise is that your burnout issues can be greatly reduced by changing your marketing. This will require a change in thinking from you as a tradie business owner, but it could be the secret your looking for. If you want to feel less stressed, less used and abused and more appreciated in your business, listen hard to this episode with Nic and Waz as they take a different angle on marketing.See omnystudio.com/listener for privacy information.

Yep. F#ck It Friday returns. Today Nic is back on the horse, ranting about the treatment tradies seem to keep copping from the media. As usual, Waz has an opinion on everything and together, your hosts try and come up with something useful and perhaps a little entertaining for a Friday episode!See omnystudio.com/listener for privacy information.

In a new episode format, Nic and Waz go back through the dusty archives of over 600 episodes here on the podcast and pick one to summarise and serve up to you as some helpful tid bits. Today, the pair jump back onto the 'how do we get the next generation to work better' conundrum and hit you with the simple problem:solution:action. If you want to listen to the full episode as well, you can find it here...See omnystudio.com/listener for privacy information.

Today we're talking AI (Artificial Intelligence). Seems the whole business world is going troppo over this latest tech advancement and Nic and Waz decided it's time to share their insights. Should you be excited or worried about it? Does it have a place in a tradie business? What might the opportunities be and how could you harness them? Check it out and see if you can tell whether this episode was recorded using AI or the real Nic and Waz!See omnystudio.com/listener for privacy information.

Waz and Nic chat with Cal MacPherson from Youngblood Men's Mental Health. They have an honest discussion about the challenges of discussing mental health and its critical importance, especially since Cal's mate tragically completed suicide. This event deeply affected Cal, and he's now dedicated to providing a space for men to openly share the burdens they're carrying. They explore the importance of breaking the silence on topics that are often avoided, such as supporting your friends when they're opening up, and why Cal is so committed to assisting others. Cal speaks candidly about the need to be genuine, to drop your defenses, and to ensure there's a safe environment for men to express themselves without fear of judgment. Cal offers valuable guidance on recognizing when a friend is in distress and how to support them. They highlight the importance of having emergency contact numbers readily available, the benefits of physical fitness for mental clarity, and how their podcast aims to continue the conversation and provide mutual support during challenging times.See omnystudio.com/listener for privacy information.

If you're as old as Waz, you'll remember what some refer to as the golden era of rugby league in Australia. No Australian rugby league player had a greater influence on fitness than Balmain lock forward Wayne Pearce. A non-drinker and non-smoker, Pearce's strict adherence to exercise and diet helped to modernise the game as he became a role model for younger players and fans. Pearce quickly rose to the Balmain captaincy in 1982, a position he held until his retirement. The Tigers reached the finals seven times during his reign, which included heart-wrenching grand-final losses in 1988 and 1989. These days, Wayne leads teams in the business world and shares his wisdom on what makes a winning tradie business team and how you can lead anyone to success.See omnystudio.com/listener for privacy information.

What happens when you rent 500 utes out to tradies? You get to learn a LOT about how the winners are winning and the learners are learning! Tim Cullen from TradieSpec kicked off with a mate and a ute just over 5 years ago. Since then, they've grown TradieSpec to a fleet of more than 500 vehicles. We get the inside running on some of the different ways to equip yourself with vehicles in your business without needing to own them. Tim also shares his insights from working with 2,500 tradie business owners!See omnystudio.com/listener for privacy information.

Yep, Happy New Year! While Nic and Waz both enjoy a celebration and catching up with friends and family, they're not buying into the whole 'new year new you' B.S. that seems to fill our social media feeds every January. Not only does it not work for almost anyone wanting to change their results, it actually distracts us from what really leads to different (and better!) results in business, relationships and life in general. Tune in to our first ep for 2024 and check out our slightly different intro, slightly better jokes and see if you can pick up on our hint at the segway Waz has in store for you!See omnystudio.com/listener for privacy information.

As Nic and Waz head off on the annual TIB refresh period, they want to leave you with a few final thoughts as you go into your own holiday season (hopefully you ARE taking some time off!). Thanks to all our listeners for another awesome year and we're excited about some changes and new stuff we're bringing to the podcast in 2024. Merry Christmas!See omnystudio.com/listener for privacy information.

Reputation is key when it comes to attracting and retaining clients. Contrary to what you may think, reputation is also a lot more than just 'doing a good job' or 'being polite'. In the age of information, your reputation is as much about managing what is said (or not said) about you as it is about delivering what you promised. Birdeye is one of the world's leading platforms to coordinate and manage your reputation in the digital age and we chat with Tony about word of mouth, using AI and how to take some simple steps so you're ahead of your competitors in the reputation stakes.See omnystudio.com/listener for privacy information.

We all get a bit mindless sometimes. Especially those of us with children when it comes to swearing. While some of you might not use rude words (please share your secret with us!), for many of us our language is quite unconscious. That is, until that time our young kids served it back to us and made us aware of our use of the _____ word! Business can be like this... mindless habits that we're not aware of can create outcomes we don't even want. Nic and Waz dig in to some of these habits AND how you can replace them with more mindful habits that serve you and your family.See omnystudio.com/listener for privacy information.

It's a common story we hear at Tradies In Business - a trade business is short of work so they desperately do something they should have been doing all along... marketing! Nic and Waz chat to James about how marketing has changed in the last 20+ years, what the fundamentals are regardless of your business size and the 2-3 tactics every business should have in place, all the time!See omnystudio.com/listener for privacy information.

For what must be the 9th year in a row on the show, Nic and Waz share their top tips to avoid ANOTHER year of Christmas period stress and headaches! Plus, they share some ways to make 2024 a smoother startup than it otherwise would have been.See omnystudio.com/listener for privacy information.

Imagine being a teenager, starting your apprenticeship, working in the family electrical business expecting to learn from your dad and then finding out he has a serious illness and can't work anymore? Tammy Vos found herself in this exact situation before she'd finished her electrical apprenticeship and before she'd had a chance to achieve her world travel goals. What happened next is nothing short of inspiring, with Tammy jumping into the driver's seat in her dad's electrical business, finishing her apprenticeship and taking on the role of General Manager. In just 6 short years, Tammy has achieved all these things plus grown her Instagram to over 15,000 followers and provided support and mentorship to women in the trades everywhere! Have a listen to this impressive young woman who is simply 'getting it done' and creating positivity as she does.See omnystudio.com/listener for privacy information.

Possibly the number 1 killer of trade businesses is lack of cash. So anything that helps tradies in business invoice (and get paid) quickly can make a huge difference to your stress levels and overall business results. Nic and Waz chat with one of the newer players in the 'software as a service' (SAAS) space - NextMinute. Targeted specifically at builders and longer term project trades like landscapers, NextMinute was actually built by a software expert (not a former tradie!) so it's been very well thought out. Check out some great general tips on invoicing, cash flow and job management and also find out what sets Next Minute apart from some of the other players in the job management software space. But that's not all! We've got some cool NextMinute resources for you!Want to see how NextMinute stacks up? You can compare NextMinute to some of the other job management software on the market through Compare Competitors.If you are seriously considering a new app to help manage your jobs & projects, you can download their Software Comparison Matrix for a full list of questions & and considerations.See omnystudio.com/listener for privacy information.

The list is seemingly endless when it comes to the admin 'stuff' that goes with owning and running a tradie business. From paying bills to quoting, replying to enquiries to ordering materials, raising invoices and even social media and team management there's no shortage of 'little things' to take up your time! Add that to the need to be on site for at least part (or all!) of your day and it's often hard to keep your head above water. Nic and Waz and the TIB team have been working hard on a new solution to your admin problems. In today's episode they take a look at the how and why of offloading some of these tasks as well as a sneak peek into their latest offering to tradie business owners.See omnystudio.com/listener for privacy information.

Pushy, sleezy, selfish, do anything to get the deal, dishonest, manipulative... all terms people use to describe the stereotypical 'sales person' So why on EARTH would you actually want to become a salesperson yourself? Bad news is, it happened the minute you became a business owner! Good news is, you don't have to be ANY of those things in order to bring in plenty of work for your trade business! Check out Nic and Waz's tips and strategies for increasing your client numbers without being sleezy.See omnystudio.com/listener for privacy information.

If Nic and Waz had a dollar for every tradie business that said "I just need to get some systems in place...", well, let's just say they wouldn't be flying economy class anymore! Business owners and business coaches alike all talk about systems being the secret to a great business BUT... which systems? What do they look like? How extensive should they be? With so much hype about systems and processes, Waz and Nic help you simplify what's beneficial and even share their top 3 to get your trade business cranking!See omnystudio.com/listener for privacy information.