Workflows & Espressos

Join Meaghan Myers as she interviews Alex Husner and Annie Holcombe, the legends behind the popular 'Alex & Annie: Real Women of Vacation Rentals' podcast. In this episode, the trio delves into the origin story of Alex and Annie's podcast, the challenges they faced, and their incredible success in the vacation rental industry. They also discuss their experiences on the property management and vendor sides of the business, the importance of company culture, and the inclusive nature of the vacation rental community. Tune in for inspiring stories, memorable moments, and valuable insights from two industry veterans. Connect with Annie and Alex: Annie Alex The Real Women of Vacation Rentals Podcast Links: Apple Podcasts - ⁠Link⁠ Spotify - ⁠Link⁠ ⁠Hospitality.FM⁠ - ⁠Link⁠ ⁠Connect with Meaghan⁠ | ⁠Ask Meaghan⁠ — Workflows & Espressos is part of the ⁠Hospitality.FM⁠ podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the ⁠Hospitality.⁠FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode of Workflows & Espressos, host Meaghan Myers shares key takeaways from her favorite business and leadership books. She discusses 'Good to Great' by Jim Collins, 'Ride of a Lifetime' by Bob Iger, 'Positive Intelligence' by Shirzad Chamine, 'Dare to Lead' by Brené Brown, and 'Delivering Happiness' by Tony Hsieh. Megan highlights important concepts such as Level 5 Leadership, the Hedgehog Concept, and company culture. Whether you're a leader or part of a team, these insights are crucial for driving success. Join Meaghan as she delves into these books and offers her personal reflections and experiences! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode of Workflows & Espressos, host Meaghan Myers sits down with Koryn, VP of Community Engagement at Breezeway, for an insightful conversation about their journey in the industry. Tune in to hear Koryn's trajectory from starting at FlipKey in 2008 to becoming a pivotal figure at Breezeway. They discuss the industry's evolution, the importance of community, and the balance of innovation and customer needs in tech roles. Whether you're new to the industry or a seasoned professional, this episode offers valuable perspectives on achieving success and the significance of strong relationships in the workplace! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

Join Meaghan Myers in this special episode of 'Workflows & Espressos' featuring Amber Prickett from Price Labs and Melanie Brown from Key Data, two highly respected women in the data industry. This engaging conversation marks the first of Meaghan's women-focused interviews for the season and delves into their career journeys, challenges, experiences with gender dynamics, and valuable insights on the short-term rental market amidst economic uncertainties. Don't miss this inspiring talk celebrating Women's History Month and supporting female leadership in data and tech! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode of Workflows & Espressos, Meaghan shares exciting personal updates, including her pregnancy and plans to move to a bigger house. She also announces the third season of the show, which coincides with Women's History Month and features conversations with prominent women in the industry. The main focus of the episode is on the strategic decision of outsourcing. The host discusses when it makes sense to outsource, the benefits and drawbacks, and specific examples in revenue management, marketing, call centers, and bookkeeping. Essential questions to consider before outsourcing are also covered. Join in for valuable tips and insights on effectively leveraging outsourcing to enhance business operations! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode of Workflows and Espressos, Meaghan Myers shares the exciting news of her pregnancy and dives into the challenges and growth opportunities faced as a young leader. Meaghan details her experiences transitioning into a managerial role at the age of 22, including the struggle with a lack of training, managing older employees, and dealing with imposter syndrome. She offers actionable advice on building credibility, handling conflict, and leading with authenticity. Meaghan emphasizes the importance of self-reflection, consistency, and clear communication in effective leadership. Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

Join Meaghan Myers on Workflows and Espressos shares the key touchpoints for effective owner communication. In this episode, learn how to manage weekly, monthly, quarterly, and annual interactions with property owners. Meaghan shares valuable tips on sharing news, addressing issues, sending revenue updates, and maintaining a proactive relationship to ensure property management success. Whether you're a property manager, business owner, or simply interested in learning more about the nuances of owner communication, this episode is packed with useful insights and recommendations. Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode of Workflows and Espressos, we dive into key factors to consider when choosing your next job, especially within the supplier and property manager sectors. Meaghan also discusses the pros and cons of working for startups versus larger corporate companies, emphasizing the importance of culture alignment and personal non-negotiables. Whether you're contemplating a career switch or exploring new opportunities, this episode offers valuable insights to help you make informed decisions. Plus, Meaghan shares her personal experiences and advice on navigating job transitions, making this a must-watch for anyone in the job market. 00:00 Welcome and Weather Woes 01:41 Upcoming Disney Trip and Vendor Visit 02:10 Recap and Transition to Career Advice 02:33 Choosing Your Next Job: Key Considerations 03:58 Supplier Side vs. Property Manager Side 10:52 Startup vs. Corporate: Pros and Cons 20:44 Navigating Job Transitions 25:47 Reflecting Questions and Conclusion

In this episode, Meaghan shares significant life updates, including their new role at Inhaven. She delves into an important discussion on recognizing when it might be time to leave a job. Key indicators such as feeling dread towards Sundays, encountering career ceilings, and facing misaligned company cultures are explored. Meaghan also recounts personal experiences and provides actionable advice for making a smooth career transition. Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In the final episode of 2024, Meaghan reflects on the past year since starting the 'Workflows and Espressos' podcast. She shares the challenges and joys of creating weekly content and interacting with her growing community of listeners. Meaghan discusses her goals for 2025, including being more present, improving her listening skills, getting comfortable with discomfort, and enhancing her public speaking abilities. She also expresses her desire to show appreciation to those who matter most in her life and prioritize tasks more effectively. Meaghan ends with a message of excitement and optimism for the new year, encouraging listeners to embrace fresh starts. Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this week's episode, Meaghan covers in-depth discussions on regulation and its impact, sustainability practices and challenges, and the evolving role of AI in operations, this episode offers candid, unprepared takes on these crucial subjects. As the conversation evolves, the host dives into the importance of standardization within the industry and highlights standout software solutions. Listen in to gain valuable insights and prepare for what's ahead in 2025. 00:00 Welcome and Christmas Greetings 00:53 Home Office Update 02:18 Christmas Shopping Stories 03:34 Listener Topics Introduction 04:16 Thoughts on Regulation 09:45 Sustainability Challenges 15:04 AI in the Industry 19:54 Standardization in Vacation Rentals 23:46 Top Software Solutions of 2024 27:21 Conclusion and Future Topics Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

This week, Meaghan host revisits key insights from a recent DARM session on advanced revenue forecasting. The episode explores four essential forecasting methods: historical data, demand-based forecasting, competitive set benchmarking, and event-driven seasonality. Emphasizing the importance of a hybrid approach, Meaghan shares valuable tips and best practices for creating accurate business forecasts. Perfect for revenue managers, data analysts, and hospitality industry professionals preparing for 2025, this episode offers a comprehensive, data-driven guide to mastering revenue management. Tune in for an engaging and informative discussion aimed at optimizing your forecast strategies and maximizing success. 00:00 Welcome and Introduction 00:25 Reflecting on Forecasting Session 01:40 Importance of Accurate Forecasts for 2025 02:10 Revenue Management Passion 03:17 Forecasting Methods Overview 08:23 Historical Data Forecasting 14:14 Demand-Based Forecasting 19:09 Competitive Set Benchmarking 24:31 Event-Driven Seasonality 28:34 Hybrid Approach to Forecasting 29:54 Meaghan's Top Tips for Revenue Management 32:43 Conclusion and Upcoming Events

In this episode of 'Workflows and Espressos,' Megan Myers is back post-wedding and honeymoon along with her best friend and colleague, Loren Valentine. They discuss their recent experience at DARM in Florida, meeting renowned restaurateur Will Guidara, and his impactful keynote on leadership, hospitality, and personal growth. They dive deep into topics such as vulnerability, the willingness to admit mistakes, dealing with disheartenment, and the importance of apologizing both in personal and professional settings. Join them for an engaging and heartfelt conversation as they share insights and lessons applicable to everyday life and leadership. Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode of Workflows and Espressos, host Meaghan Myers shares her excitement about returning after a month-long break during which she got married and went on her honeymoon. Meaghan talks about her vibrant wedding in Puerto Rico, her incredible experiences at various five-star hotels, and the importance of setting expectations and providing exceptional hospitality. She offers insights from her stays at the Condado Vanderbilt, Sugar Beach, and Nobu Hotel, emphasizing the value of anticipating guests' needs and creating memorable experiences. Join Meaghan as she reflects on her wedding, honeymoon, and the lessons learned about hospitality. Thank you to Inhaven for sponsoring this episode! Connect with Ashley! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode, Meaghan interviews Ashley Ching, the founder of Inhaven. They discuss Ashley's unique journey into the vacation rental industry, the importance of standardization and delivering certainty for guests, homeowners, and property managers, and the innovative ecosystem Inhaven is building to improve the vacation rental experience. Tune in to hear insightful conversations about setting standards in bed, bath, and kitchen amenities, providing exceptional service levels, and fostering collaboration among local professional property managers. Don't miss out on this in-depth discussion aimed at bringing trust and quality back to vacation rentals! Thank you to Inhaven for sponsoring this episode! Connect with Ashley! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this week's episode, Meaghan dives deep into the importance of Key Performance Indicators (KPIs) for business operations. From company-wide goals to specific departmental metrics, get actionable insights on tracking and improving KPIs in areas like business development, maintenance, housekeeping, owner relations, and guest services. Discover how to make data-backed decisions, set better targets, and ensure smooth operations across your vacation rental business. Tune in for an informative session filled with expert advice and a pinch of pre-wedding excitement! Thank you to Inhaven for sponsoring this episode! Connect with Ashley! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

This week, Meaghan sits down with Chris Wheeler, founder of Scenic Stays, to discuss upcoming wedding plans in Puerto Rico, their shared history in the vacation rental industry, and the challenges and rewards of starting a vacation rental company. Chris shares his journey, from growing Scenic Stays to managing 460 properties, the importance of caring for both clients and team members, and the significance of vulnerability and self-awareness in leadership. Additionally, they recount their early careers and how tackling imposter syndrome and difficult business decisions have shaped their success. Tune in for an engaging discussion filled with personal insights and industry expertise. Thank you to Inhaven for sponsoring this episode! Connect with Ashley! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode, Meaghan shares her personal story about embarking on a 'Year of Yes' and the profound transformations it brought to her life. Reflecting on the year, she discusses experiences ranging from wedding planning anxieties to career advancements and overcoming imposter syndrome. Meaghan emphasizes the importance of saying 'yes' to new opportunities, journaling, and stepping out of comfort zones. She provides insights on how these actions opened doors in both her personal and professional life and encourages viewers to undertake their own 'Year of Yes.' The episode includes valuable tips and reflections for anyone looking for inspiration and guidance. Thank you to Inhaven for sponsoring this episode! Connect with Ashley! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

Join Meaghan as she recaps her experiences from the recent VRMA Conference in Phoenix. Meaghan highlights the importance of human connection and employee recognition in the workplace, drawing insights from industry experts like Rachel Alday of Abode and the team from Tandemly. Additionally, Meaghan delves into strategies for effective communication with property owners, maintaining successful laundry operations, and ensuring high levels of employee engagement. Tune in for a blend of innovation, professional growth, and practical tips on fostering meaningful workplace relationships. Thank you to Inhaven for sponsoring this episode! Connect with Ashley! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode of Workflows and Espressos, Meaghan dives into the concept of 'Unreasonable Hospitality' from Will Guidara's book. She discusses the importance of personalization in guest experiences, cultivating a team culture of hospitality, and making ordinary moments extraordinary. Meaghan also shares valuable insights on how investing in hospitality can drive long-term success and create lasting memories for guests. Tune in to learn practical ways to apply these principles in your business. Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode, Meaghan discusses the importance of creating a list of work non-negotiables. She shares her own non-negotiables, including leading, learning, opportunity, transparency, challenge, and benefits. Meaghan emphasizes the need for employees to have boundaries and know what truly matters to them in a job. She also encourages employers to care about their employees' non-negotiables, as it leads to happier and more engaged employees. Meaghan provides tips on how to create a list of non-negotiables and emphasizes that these can change over time. Takeaways: Creating a list of work non-negotiables helps employees set boundaries and know what truly matters to them in a job. Non-negotiables can include aspects like leadership, learning, opportunity, transparency, challenge, and benefits. Employers should care about their employees' non-negotiables to create happier and more engaged employees. Non-negotiables can change over time and should be regularly reviewed and adjusted. Having a short and meaningful list of non-negotiables is important to avoid unrealistic expectations. Thank you to Inhaven for sponsoring this episode! Connect with Ashley! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode of Workflows and Espressos, we delve deep into the intricacies of conducting effective end-of-year employee evaluations. With a decade of experience, Meaghan shares a detailed process including self-evaluations, supervisor reviews, and the importance of anonymous feedback for managers. Additionally, learn about the significance of coinciding evaluations with bonuses and salary adjustments, and the best practices for scheduling and preparing for review meetings. Thank you to Inhaven for sponsoring this episode! Connect with Ashley! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

This week we welcome marketing experts Tanner Armstrong and Tyler Ware to the podcast. They discuss their journey from 360 Blue to their new venture, Hospitality Labs, sharing valuable insights into vacation rental marketing, the importance of data-driven strategies, and the role of technology. The conversation covers essential KPIs, audience targeting, marketing budgets, and the latest tech tools that can optimize performance. Tune in for actionable tips and industry secrets that can help elevate your marketing game! Thank you to Inhaven for sponsoring this episode! Connect with Ashley! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

Meaghan dives into an engaging discussion about the use of AI as a tool rather than a replacement for human connection. Meaghan shares personal anecdotes and insights on how to leverage AI to enhance guest experiences without losing the vital human touch that sets businesses apart. From automated responses to personalized follow-ups, learn how to find the perfect balance to create memorable experiences for your guests. Meaghan also provides valuable tips on using AI for marketing, guest interactions, and maintaining brand loyalty Thank you to Inhaven for sponsoring this episode! Connect with Ashley! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this engaging episode of 'Workflows and Espressos,' host Meaghan Moylan, soon to be Meaghan Myers, introduces her fiancé Clark Myers, an experienced chef. Together, they dive into the complexities of the food and beverage (F&B) industry, discussing the financial and operational challenges of running a restaurant. Meaghan invites Clark to share his wealth of knowledge and offer advice to those in the hospitality sector considering expanding into F&B. From the importance of capital and location to staffing and key performance indicators (KPIs), this episode provides valuable insights for anyone looking to venture into the restaurant business. Tune in to hear about the couple's upcoming wedding and their dynamic relationship both personally and professionally. Thank you to Inhaven for sponsoring this episode! Connect with Ashley! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this week's episode of Workflows and Espressos, Meaghan dives deep into professional development, offering valuable insights and actionable tips for both employers and employees. Meaghan emphasizes the importance of creating a culture of growth, health, and wellness within the workplace. She provides practical advice on implementing personal development time, wellness benefits, continuous feedback, and leveraging learning opportunities for career growth. Join her as she explores these essential strategies, mixed with personal anecdotes and industry trends. 00:00 Welcome and Personal Updates 00:33 Wedding Planning Adventures 02:46 Introduction to Professional Development 04:17 Employer Strategies for Professional Development 05:50 Health and Wellness Initiatives 13:22 Encouraging Personal Growth During Work Hours 19:39 Bringing in Experts and Team Building 23:54 Mentorship and Continuous Feedback 27:01 Employee Tips for Professional Growth 29:41 Leveraging Feedback and Building Networks 33:19 Investing in Self-Directed Learning 35:48 Final Thoughts and Encouragement

In this episode of Workflows and Espressos, host Meaghan delves into the challenges of confrontation, a topic close to her heart. Meaghan shares her personal journey as a conflict-avoidant Enneagram 7 and discusses the lessons she's learned over her career, especially in managing people and clients. She introduces the 'Four C's of Confrontation' - Cut to the Chase, Courage, Communicate with Clarity, and Compassion. Meaghan provides actionable tips to overcome anxiety related to confrontation and emphasizes the importance of honesty and directness in professional and personal relationships. Tune in to learn how to handle difficult conversations effectively and empathetically. Thank you to Inhaven for sponsoring this episode! Connect with Ashley! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode of Workflows and Espressos, we delve into the concept of vertical integration and my personal experiences over the past three years. Discover the pros and cons, the financial implications, and the true impact on business operations. We also touch on the benefits and challenges of managing multiple business units under one umbrella. Whether you're contemplating vertical integration or curious about its intricacies, this episode offers valuable insights and real-world examples to help guide your decision-making process. Thank you to Inhaven for sponsoring this episode! Connect with Ashley! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode of Workflows and Espressos, Meaghan welcomes vacation rental industry leaders Ginger Harrelson and Rachel Alday. The trio delves into personal and professional challenges, discussing the balance between managing successful businesses and maintaining family life. They also touch on the importance of networking, the impact of personality assessments on team dynamics, and share personal anecdotes about their journeys. Tune in for an insightful conversation on overcoming obstacles and thriving in a demanding industry. Thank you to Inhaven for sponsoring this episode! Connect with Ashley! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode of Workflows and Espressos, Meaghan discusses the importance of building strong community relationships and enhancing the guest experience in vacation rentals. She highlights the evolution and synergy between the seven diversified businesses under The Outpost Group, their community-centric approaches, and the strategies implemented to overcome regulatory challenges. Meaghan also emphasizes the importance of sustainability, employee investment, leveraging technology, and aligning business practices with core values. Don't miss her insights on creating an in-destination experience that connects both the guests and the local community. Thank you to Inhaven for sponsoring this episode! Connect with Ashley! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode of Workflows & Espressos, Meaghan delves deep into the critical topic of owner retention, providing a comprehensive recipe for success in managing and maintaining homeowner relationships. She shares invaluable insights on communication strategies, the importance of onboarding surveys, proactive updates, and the significance of surprise and delight tactics. Thank you to Inhaven for sponsoring this episode! Connect with Ashley! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode, we're excited to introduce Meaghan's best friend and colleague of three years, Loren Valentine, Director of Operations at Outposts Group. We chat about valuable career advice like surrounding yourself with the right people, the importance of mentorship, and celebrating small wins. Plus, we share our 'start' and 'stop' lists for the rest of 2024, focusing on innovation, clarity, and personal growth. Thanks for tuning in, and we can't wait to catch up with you next week! Thank you to Inhaven for sponsoring this episode! Connect with Ashley! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

Join Meaghan Moylan in this episode of Workflows and Espressos as she dives into effective owner acquisition strategies. From understanding the type of owners you want to target to creating a differentiator for your property management business, Meaghan covers crucial steps for a successful sales process. Learn about the importance of branding, responsiveness, and having a dedicated sales representative. Plus, discover the benefits of cultivating realtor relationships and providing accurate projections. Meaghan wraps up with the importance of secret shopping to refine your approach. Don't miss these valuable insights as Meaghan prepares you for the upcoming business development season this fall! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

Join host Meaghan Moylan for an in-depth Revenue Management Bootcamp. Meaghan brings extensive experience as a former Director of Revenue, sharing essential strategies, insights, and tips for maximizing revenue in the hospitality industry. This episode covers the importance of integrating your reservations, marketing, and revenue teams, embracing technology, setting and tracking KPIs, and effective communication with homeowners. Meaghan also discusses the latest tools and techniques for successful revenue management. Tune in for valuable information that'll elevate your revenue game! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode Meaghan connects with industry professionals and close friends, Andrew and Jon. They share insightful stories about their entrepreneurial journeys in the tech industry, touching on everything from pivoting business models to managing stress and leadership styles. Additionally, they discuss the importance of customer interaction and transparent communication. Tune in to hear about their foundational values, critical moments of growth, and how they navigate the rollercoaster ride of tech startups. Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode, Meaghan discusses the importance of preparing for natural disasters in the vacation rental industry. She emphasizes the need to create a task force, document plans and decisions, and communicate effectively with guests and owners. Meaghan provides tips on home preparation, evacuation zones, travel insurance, and technology. She also highlights the significance of post-disaster analysis and the importance of setting boundaries with difficult guests and owners. Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In episode 16 of Workflows and Espressos, Meaghan Moylan reflects on the recent success of having guests on the show and shares her excitement for future guest episodes. She also provides practical tips on achieving work-life balance, such as the two-minute rule, setting boundaries, and the importance of do-not-disturb time. Megan emphasizes leading by example and shares personal experiences to illustrate her points. Don't miss her insights on balancing a busy professional and personal life. Tune in for valuable advice and updates on upcoming guest appearances! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

Episode 15 of Workflows and Espressos, host Meaghan Moylan welcomes first-time guests Riley Goldman, owner of Beachside Vacation Rentals, and Wil Slickers, founder of Hospitality FM. This engaging discussion explores their experiences managing vacation rental businesses, insights on being visionary leaders and balancing personal and professional lives. They also discuss valuable business software, personal management strategies, and offer advice on maintaining fulfilling relationships. Tune in for expert advice, industry stories, and a peek into the lives of these dynamic CEOs. Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode, Meaghan discusses the importance of letting go of homeowners and employees who are not a good fit for your vacation rental business. She provides guidance on how to identify when it's time to let go and offers tips on how to handle the process. Meaghan emphasizes the need for open and honest communication and highlights its impact on the overall success of your business. Takeaways: Every negative relationship will fester if not addressed. Letting someone go is setting them free and allowing them to find a better fit. No one is worth sacrificing the happiness of you and your team. Listen to your team's feedback about toxic employees. Don't tolerate assholes in your business. Strive for both profitability and fulfillment in your vacation rental business. Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode, Meaghan shares a frustrating customer experience she had and reflects on the importance of providing excellent customer service. She then transitions to discussing how to guide employees through change in a company. She emphasizes the need to bring employees in at the right time, consider their opinions while making decisions, differentiate between growing pains and toxicity, provide context for changes, involve a select few in decision-making, and ask for feedback from employees. Takeaways Providing excellent customer service is crucial for businesses to ensure customer satisfaction. When guiding employees through change, it is important to involve them at the right time and consider their opinions when making decisions. Differentiate between growing pains and toxicity in the workplace. Provide context for changes to help employees understand the reasons behind them. Involve a select few in decision-making to ensure diverse perspectives and buy-in. Ask for feedback from employees to continuously improve and address their concerns. Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode, Meaghan discusses Taylor Swift's concert tour, the concept of Unreasonable Hospitality, and the value of attending conferences. She highlights the importance of choosing the right conferences, setting a budget, and determining who should attend. Meaghan also emphasizes the benefits of networking and shares her take on the best conferences to attend. Overall, she believes that conferences can be worth it if you have clear objectives and take advantage of the networking opportunities. Takeaways: Choose conferences that align with your objectives and provide valuable content. Set a budget and determine who should attend based on the conference's focus. Take advantage of networking opportunities to build connections and learn from others in the industry. Consider submitting a session proposal if you have unique knowledge or experiences to share. Conferences can be worth it if you have clear objectives and make the most of the networking opportunities. Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode, Meaghan discusses the importance of creating a list of work non-negotiables. She shares her own non-negotiables, including leading, learning, opportunity, transparency, challenge, and benefits. Meaghan emphasizes the need for employees to have boundaries and know what truly matters to them in a job. She also encourages employers to care about their employees' non-negotiables, as it leads to happier and more engaged employees. Meaghan provides tips on how to create a list of non-negotiables and emphasizes that these can change over time. Takeaways: Creating a list of work non-negotiables helps employees set boundaries and know what truly matters to them in a job. Non-negotiables can include aspects like leadership, learning, opportunity, transparency, challenge, and benefits. Employers should care about their employees' non-negotiables to create happier and more engaged employees. Non-negotiables can change over time and should be regularly reviewed and adjusted. Having a short and meaningful list of non-negotiables is important to avoid unrealistic expectations. Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode, Meaghan discusses her recent experience of recording podcast episodes at night and shares updates about her engagement and wedding plans. She then dives into a conversation about the importance of technology tools in the vacation rental industry. She highlights the top three types of technology that property managers love: tools that streamline operations, financial management software, and revenue management tools. Meaghan also provides tips on how to choose the right tech tool for your business and emphasizes the need to align the decision with your company's goals and values. Takeaways: Recording podcast episodes at night can be a great way to tap into creative energy. Property managers in the vacation rental industry love technology tools that streamline operations, financial management software, and revenue management tools. When choosing a tech tool, identify the problem you want to solve, research your options, connect with the team, involve end users in the decision-making process, and consider the ROI and alignment with your company's goals. Asking for references and checking if the software aligns with your non-negotiables are important steps in the decision-making process. Meaghan plans to do a series of episodes based on LinkedIn questions and is excited about her upcoming episodes with guests. Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode, Meaghan discusses the challenges and strategies of scaling a small vacation rental company into a medium-sized business. She shares her personal experiences and offers tips on cleaning up finances, hiring an HR person, getting out of the way as the owner, making strategic decisions about property acquisition, maintaining transparency and accessibility, and preserving company culture and traditions. Takeaways: Clean up your finances and create a budget for forward-looking expenses and income. Hire an HR person and establish policies and processes to ensure compliance and employee well-being. Get out of the way as the owner and focus on leading the company in a strategic direction. Define your target market and determine the number of employees needed to support your growth. Be transparent with your strategy and communicate company goals to your team. Maintain accessibility and avoid excessive red tape to preserve company culture and employee morale. Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

This episode marks the return of 'Workflows and Espressos', focusing on the foundational aspects vital for companies, especially those in the vacation rental industry, to consider for growth and success. From Jackson, Wyoming, Meaghan Moylan shares insights on the importance of establishing a company identity, vision, and values and how these elements should be interwoven into operations and branding strategies. Furthermore, the discussion touches on the significance of being adaptive and open to evolving strategies, alongside examples of effective branding in the industry. Meaghan also highlights personal anecdotes about preparing for a wedding, attending industry events, and the supportive nature of the vacation rental community. Finally, the episode encourages listener engagement for future topics and concludes with anticipation for the next gathering in New Orleans. 00:00 Welcome Back to Workflows and Espressos! 01:41 Embracing the Spring Season in Jackson Hole 02:48 The Journey to New York and New Orleans 03:24 Crafting Your Company's Identity and Vision 11:42 Building a Strong Brand with Beach Ball Properties 14:47 Operational Excellence and Adapting to Change 20:24 The Power of Community in the Vacation Rental Industry 22:33 Wrapping Up: Key Takeaways and Future Plans Connect with Meaghan | Ask Meaghan Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

By popular demand, Meaghan Moylan and Workflows & Espressos are back and not going away anytime soon! April 16th is when the first episode will drop, and you can expect an episode every week on Tuesday morning! We can't wait to see you there! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan! — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this last episode of Season 1 of Workflows and Espressos, Meaghan breaks down her starts and stops for businesses in 2024. She speaks on the importance of feedback from homeowners, guests and employees in managing a business effectively within the hospitality sector, stressing the importance of constructive feedback. Meaghan emphasizes balancing flexibility with structure, utilizing data across all departments, avoiding micromanagement, embracing change, and limiting objectives for a focused approach. She advises on the importance of empowering employees while focusing on areas they excel in. Connect with Meaghan! This episode is brought to you by our sponsors at: Breezeway- Workflows & Espressos listeners get $100 off when you sign up for Breezeway! AirDNA- 1st Month Free for a Pro AirDNA Subscription. Use code WORKFLOWS at checkout for savings Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

This week Meaghan discusses the importance of navigating through regulations and compliance in the vacation rental industry. She emphasizes the significance of forming alliances with local authorities, chambers, and other businesses. The mantras of being a good neighbor, community involvement, and having professional legal advice are also underlined. Meaghan ends with encouraging listeners to be active community participants and to treat neighbors and clients with respect and professionalism. Connect with Meaghan! This episode is brought to you by our sponsors at: Breezeway- Workflows & Espressos listeners get $100 off when you sign up for Breezeway! AirDNA- 1st Month Free for a Pro AirDNA Subscription. Use code WORKFLOWS at checkout for savings Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

This week, Meaghan highlights the importance of crafting a consistent and personalized guest experience to create lasting customer relationships in the vacation rental industry. She touches on the aspect of creating a local experience for guests to make them feel at home and shares examples of how local businesses can be integrated into guest offerings. Meaghan shares her thoughts about maintaining a balance in providing 'unreasonable hospitality', asserting that a portion of the budget should be allocated to unexpected guest services. She emphasizes that the ultimate goal is to treat guests like they are at home and to make them feel like a local in their temporary community. Connect with Meaghan! This episode is brought to you by our sponsors at: Breezeway- Workflows & Espressos listeners get $100 off when you sign up for Breezeway! AirDNA- 1st Month Free for a Pro AirDNA Subscription. Use code WORKFLOWS at checkout for savings Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode, Meaghan discusses technology in the short-term rental industry. Focusing on AI, smart tech, and operational efficiency tools, she highlights how companies are leveraging these technologies for improved results. She emphasizes the importance of team opinion, proper tech utilization, and deliberate automation to improve the guest experience and streamline processes. Packed with practical tips, Meaghan also touches on property management systems, suggesting every short-term rental operation should have one. She provides specific examples with AI, detailing how platforms like ChatGPT can analyze data, create marketing campaigns, and more. Connect with Meaghan! This episode is brought to you by our sponsors at: Breezeway- Workflows & Espressos listeners get $100 off when you sign up for Breezeway! AirDNA- 1st Month Free for a Pro AirDNA Subscription. Use code WORKFLOWS at checkout for savings Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In the third episode of Workflows and Espressos, Meaghan offers insights on financial management for vacation rentals, highlighting the importance of budgeting, employee-to-property ratio, and effective revenue management. Key takeaways include the necessity of creating a budget plan and having regular P&L reviews, understanding the point of profitability for each rental unit, leveraging technology for better revenue management, and communication with the team and owners on budget matters. Meaghan also gives tips on reducing unnecessary expenses for the year while keeping service levels high. Connect with Meaghan! This episode is brought to you by our sponsors at: Breezeway- Workflows & Espressos listeners get $100 off when you sign up for Breezeway! AirDNA- 1st Month Free for a Pro AirDNA Subscription. Use code WORKFLOWS at checkout for savings Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!