Podcasts about Breezeway

In this episode of Workflows & Espressos, host Meaghan Myers sits down with Koryn, VP of Community Engagement at Breezeway, for an insightful conversation about their journey in the industry. Tune in to hear Koryn's trajectory from starting at FlipKey in 2008 to becoming a pivotal figure at Breezeway. They discuss the industry's evolution, the importance of community, and the balance of innovation and customer needs in tech roles. Whether you're new to the industry or a seasoned professional, this episode offers valuable perspectives on achieving success and the significance of strong relationships in the workplace! Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link Connect with Meaghan | Ask Meaghan — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

Ever wondered if one spontaneous decision could completely change your career? That's exactly what happened to Jayla Siciliano. While on vacation, she crunched the numbers on a short-term rental, saw its potential, and the next day, put in an offer on her first property. In this episode of SmartStay Show, Jayla takes us through her journey from that impulsive purchase to building a thriving short-term rental business across multiple states. We dive into the challenges of managing properties remotely, the importance of building a strong local team, and how she scaled her co-hosting operation while maintaining high-quality guest experiences. Jayla also shares how she overcame imposter syndrome, lessons from past entrepreneurial ventures, and why she's now expanding into real estate development. Whether you're a new investor or an experienced host, this episode is packed with insights and inspiration you won't want to miss! Things we discussed in this episode: Jayla's Unexpected Start in STRs – How a vacation rental stay led to her first property purchase. Scaling a Short-Term Rental Business – Growing from a single property to managing multiple across states. Challenges of Remote Property Management – How she successfully operates rentals from across the country. Building a Strong Local Team – The importance of having reliable "boots on the ground." Overcoming Imposter Syndrome – Transitioning from a different industry and establishing credibility in STRs. The Role of Systems and Technology – Using tools like Breezeway and OwnerRez to streamline operations. Expense & Maintenance Management – The hidden complexities of managing costs and upkeep, especially in snowy climates. Co-Hosting and Owner Relations – How she convinces owners to trust a remote management model. Real Estate Investment & Market Strategy – Why she chose Vermont and California for her properties. Future Plans & Expansion – Her podcast Seed Money and plans to develop properties on her Vermont land. . Get in touch with Jayla: Facebook - https://www.facebook.com/jayla.siciliano.akers Instagram - https://www.instagram.com/atlasvacations/ Website - https://www.atlas-vacations.com/ #SmartStayShow #realestate #realestateinvestor #realestateagent #RealEstateInvesting #ShortTermRentals #VacationRentals #AirbnbHost #Entrepreneurship #PassiveIncome #RemotePropertyManagement #CoHosting #STRBusiness #FinancialFreedom Follow Us! Join Jason Muth of Prideaway Stays and Straightforward Short-Term Rentals and Real Estate Attorney / Broker Rory Gill for the first episode of SmartStay Show! Following and subscribing to SmartStay Show not only ensures that you'll get instant updates whenever we release a new episode, but it also helps us reach more people who could benefit from the valuable content that we provide. SmartStay Show Website and on Instagram and YouTube Prideaway Stays Website and on Facebook and LinkedIn Straightforward Short-Term Rentals Website and on Instagram Attorney Rory Gill on LinkedIn Jason Muth on LinkedIn Hospitality.FM SmartStay Show is part of Hospitality.FM, a podcast network dedicated to bringing the best hospitality-focused podcasts to those in and around the industry, from Food + Beverage, Guest Experience, Diversity & Inclusion, Tech, Operations, Hotels, Vacation Rentals, Real Estate Law, and so much more!

In this episode, we sit down with Koryn Okey, Vice President of Community & Engagement at Breezeway, to explore the tools and strategies that can help short-term rental hosts streamline their operations, improve efficiency, and increase revenue.Koryn has been in the vacation rental industry since 2008, starting at FlipKey, where she helped introduce guest reviews to the industry. Now, she plays a key role at Breezeway, helping hosts optimize their businesses through smart automation and operations management.What We Cover in This Episode:How Breezeway Messaging automates guest communication and creates efficiency in your businessThe power of Gap Night messaging and how it can add thousands of dollars to your bottom lineBreezeway's inventory tracking system and why managing consumables properly can save you moneyBreezeway Assist, a guest messaging solution that frees up your time while maintaining high-quality serviceHow software can help hosts run their businesses more effectively, whether managing one property or a hundredResources Mentioned in Today's Episode:Breezeway | Your first property is free!Breezeway Elevate | A free, two-day event happening on March 11-12The Airbnb Guest Check-In Routine You're Not Doing (And It's Losing You Money) | Subscribe to our YouTube channelMentioned in this episode:Proper Insurance | Book Your Risk Assessment TodayFido | Visit getfido.com/tfv & get your first month free!Extenteam | Receive 20% off the first 2 months with Tailwind!Hostfully | Go to https://www.hostfully.com/tfv and use TFV100 to get $500 off your subscription.

Safety Course - https://breezeway.learnworlds.com/ SnapPower Lights - !NEW 2025! - https://a.co/d/cm8Okzj Rescue Ready Ladder - https://berescueready.com/ In this episode of Bill Faeth Unfiltered, Bill welcomes Justin Ford from Breezeway to discuss the critical subject of safety in short-term rentals. The two share their common interests in skiing and snowboard, but the conversation quickly focuses on aspects of property safety, fueled by Ford's expertise. Ford is noted for his dedication to improving safety standards in the short-term rental industry and recounts their first significant interaction during one of Bill's mastermind meetings where Ford conducted a detailed safety inspection of a newly-built 12-bedroom property. This inspection revealed numerous missed safety issues, including fire hazards and the improper placement of safety equipment, emphasizing the often-overlooked aspect of urgency in getting properties ready for guests. As the episode progresses, Ford discusses the disturbing reality that most properties are not adequately prepared for emergencies, mentioning that only 2 percent of markets have stringent safety regulations. The episode highlights common mistakes made by hosts, such as the misplacement of fire extinguishers, lack of smoke alarms, inadequate lighting, and the dangers posed by improperly set up grills. Ford also explains the concept of 'vacation brain,' noting that guests often neglect safety precautions while on vacation, leading to an increased risk of accidents. The conversation covers practical solutions, such as installing fire extinguishers in visible locations, ensuring proper lighting, and using child safety locks. Ford also shares insights from his time in the U.S. Coast Guard and as a firefighter, underscoring the importance of proactive safety measures. He stresses the use of escape ladders and the newly available safety products like battery-operated outlet covers with motion sensors. Additionally, the episode touches on the financial implications of ignoring safety regulations, citing examples from Gatlinburg where property owners face costly upgrades due to new safety laws. Ford reveals that safety can serve as a vital marketing tool, and it is significantly underutilized in the industry. Overall, the episode is a comprehensive guide on enhancing the safety of short-term rental properties, offering hosts actionable advice and insights from an industry expert. It concludes with an invitation for listeners to attend Ford's upcoming session at the STR Wealth Conference and to follow him for more safety tips. 00:00 Justin Ford Introduction 00:34 Mastermind Meeting and Property Safety 02:11 The Importance of Safety in Short-Term Rentals 04:12 Justin Ford's Background and Safety Course 13:12 Vacation Brain and Setting Up Safe Properties 18:11 Real-Life Safety Stories 18:40 Marketing Safety in Short-Term Rentals 21:17 Safety Regulations and Challenges 24:57 Grill Safety Tips 28:13 Lighting and Safety Features 33:14 Final Thoughts and Upcoming Events ➡️ Connect with us: • Join Our Facebook Group: https://www.facebook.com/groups/284886002732508  • Check Out Our website: https://buildstrwealth.com/  • Bill's Instagram: https://www.instagram.com/billfaeth73 • Brea's Instagram: https://www.instagram.com/breafaeth/  • TikTok: https://www.tiktok.com/@bfaeth  On Bill Faeth Unfiltered, Bill Faeth breaks down the ins and outs of short-term rental hosting, giving listeners actionable advice that they can use to take their businesses to the next level. Subscribe/Follow so you never miss an episode! #BFUnfiltered #BillFaeth #STR Learn more about your ad choices. Visit megaphone.fm/adchoices

Celebrating the Bengali language! We spoke with Shaira Sultana Aishy of the Bangladeshi Cultural Community group this morning about what's planned tonight at the Breezeway. 

In this second week of SSTIR Crazy 2025, StayWise Rentals grapples with a critical turning point: a safety crisis threatening their direct bookings. Easter Egg #7 [Justin] - >> SSTIR Crazy Registrants can enter this phrase in the gamification section on the app to earn big points towards the 2 VIP Tickets to VR Nation Conference, Austin, TX, April 27-28, 2025. This episode of the podcast and SSTIR Crazy Month is sponsored by Guesty your all-in-one platform for hospitality businesses to automate and optimize every aspect of your operations. ***Use code SSTIRCRAZY for 50% off your first annual plan*** >> Discover more about Guesty in the Virtual Vendor Showcase Join thousands of top operators using Breezeway to elevate their business—because better operations mean better guest experiences and stronger owner relationships.  >> Discover more about Breezeway >> Register today to attend SSTIR Crazy Month 2025 In this episode of the Vacation Rental Success Podcast, host Heather Bayer sits down with Justin Ford, the Director of Safety and Certification Programs at Breezeway, to discuss the crucial role of safety in vacation rentals and the ongoing SSTIR Crazy safety campaign." Justin is a recognized leader in property safety and certification. As the Director of Safety and Certification Programs, Justin brings a wealth of knowledge and experience to the forefront of vacation rental safety. His insights are not only valuable but essential for property managers and owners striving to maintain the highest standards of guest safety. Justin's work in developing comprehensive safety protocols and training programs has profoundly influenced industry standards, making him a pivotal figure in promoting safe and secure vacation experiences. Revolutionize Your Employee Onboarding with THRIVE Essentials: Faster Training, Stronger Teams, Better Results! Discover how THRIVE Essentials accelerates onboarding for new property management staff, boosting performance and reducing turnover. >> THRIVE Essentials Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS597

Safety isn't just a checkbox—it's essential for every short-term rental. In this episode, international safety expert Justin Ford returns to discuss the biggest safety risks hosts often overlook and how to protect your guests and business.From smoke alarms and fire extinguishers to hot tub safety and bunk beds, this episode is packed with actionable insights for hosts at every level. Justin has spent over a decade advocating for vacation rental safety, and today, he's sharing the most critical lessons from real-life incidents, upcoming regulatory changes, and how to stay ahead of safety requirements.We're also joined by Wendy Doris, a successful co-host, who shares how implementing Justin's safety strategies has improved her business and given her peace of mind.What You'll Learn in This EpisodeThe most overlooked safety risks in short-term rentalsWhy fire safety should be your top priority (and common mistakes hosts make)How to keep guests safe in hot tubs and poolsThe real cost of ignoring safety (beyond legal liability)Why the Breezeway safety course should be mandatory for your teamThe future of short-term rental safety regulations and how to stay compliantListen now to ensure your rental meets the highest safety standards.Resources Mentioned in This EpisodeBreezeway Safety Course (free training for hosts) – Sign up hereBreezeway STR Software (your first property is free) – Claim it hereSmoke Alarm with Strobe (for hearing-impaired guests) – First Alert StoreHeat Detector (for garages & attics) – First Alert StoreBest Fire Extinguisher for STRs – First Alert PRO5Add This to Your ListingHosts should include a Safety section in their Airbnb or direct booking listing:Safety: We do full safety audits of this property annually, and smoke alarms, CO alarms, pool alarms, and the quality of hot tubs and pools are checked before each guest arrives. Our annual safety audits include fire safety, fall prevention, emergency preparedness, electrical and appliance safety, furniture and amenity safety, and pool and hot tub safety.More from Justin FordOther Episodes Featuring Justin:What Every Host Needs to Know About STR Safety8 Danger Zones in a Short Term Rental and How to Avoid ThemDryer Safety in Your Short Term RentalCleaning is Now

Join host Adam Walsh and the gang live at the Breezeway at Memorial University for Social Enterprise Week. You'll hear from folks who have the want and the will to make a positive impact on their communities. 

We want to help you make more money. That's why we're sharing a simple tip that can add about $1,500 a month to your STR revenue. You can be making an extra 5 figures a year without doing anything extra.In this episode, we break down what a gap night strategy is and how to optimize it. We share the 4 pillars of a gap night strategy. Plus, we explain how to effectively price, automate, and market your gap nights. This strategy is a no-brainer and a win-win for both you and your guests. We're excited to see you try it!(00:00:00) Introductions(00:01:28) #STRShareSunday: @goldiesbeachhouse(00:05:03) What Is A Gap Night Strategy?(00:09:21) Pillar 1: Knowing Your Numbers(00:14:00) Pillar 2: Understanding Your Booking Window (00:17:52) Pillar 3: Pricing Your Gap Night (00:23:03) Pillar 4: Shifting Your Mindset (00:25:18) Messaging Your Gap Nights Resources:• Click here for full show notes • Breezeway• minoan.com/tfvshowroom• #STRShareSunday: @goldiesbeachhouse• Submit your property for our next #STRShareSunday at strshare.com• Video: The Easiest Way to Add 25% More Profit to Your Airbnb Bookings• Airbnb Essentials Checklist: hostchecklist.comThanks for Visiting is produced by Crate Media.Mentioned in this episode:Hostfully | Go to https://www.hostfully.com/influencers/thanks-for-visiting/ and use TFV100 to get $100 off your subscription.Superhog | Visit superhog.com/thanks-for-visiting and book your FREE demo today!

In this episode, we're joined (again) by Justin Ford who is the Director of Short-Term Rental Safety & Certification Programs at Breezeway. Justin gives us an update on what's trending and happening in the world of safety in 2024 and where we need to do better. Enjoy!⭐️ Links & Show NotesAdam NorkoScott FasanoConrad O'ConnellJustin FordBreezeway

Meet Spencer Giles and Ashley Antidormi,  Niagara-based real estate investors and co-founders of Travelluxe Inc., who left their corporate jobs to focus on their expanding portfolio of 12 units and short-term rental management company, all while embracing their passion for travel, fitness, and their beloved dogs, Tucker and Stella. In this episode, Spencer and Ashley talk about:Task Management and Delegation: List all tasks, identify those you dislike, and delegate them to avoid burnout and focus on strategic growth. Effective Use of Technology: Utilize platforms like Hostfully, Breezeway, and AirDNA for channel management, cleaner accountability, and market analysis.Training and Onboarding: Implement video guides and internal training tools such as Vid Guide to document procedures and training, making knowledge accessible and reducing dependency on founders.Dynamic Pricing Strategies: Use pricing tools like Wheelhouse and Price Labs to optimize rental rates based on market demand, special events, and seasonal trends, ensuring maximum revenue.Market Expansion and Revenue Focus: Expand into high-tourism areas, leveraging local real estate agents as territory managers.Lifestyle by Design: Build a business that supports your personal goals, such as time and location freedom.Continuous Improvement and Flexibility: Stay adaptable and open to pivoting your business model if it no longer aligns with your goals.About Spencer and AshleySpencer and Ashley are Niagara-based real estate investors with a shared love of travel, fitness, and dogs. They started investing in 2018 and have since expanded their portfolio to 12 units with a mix of short-term and long-term rentals. Spencer and Ashley co-founded Travelluxe Inc. in 2019, a short-term rental management company, that currently manages over 45 units across Canada. They were able to leave their corporate jobs at the ages of 33 and 29 to focus all their efforts on their businesses. Their love for travel has brought them all around the world where they are able to mix work and pleasure by creating systems that allow them to be location independent. When not traveling, you can find Spencer and Ashley at home with their two fur babies, Tucker and Stella.Connect with Spencer and AshleyInstagram - https://www.instagram.com/spencerandashley/Connect with Danielle ChiassonWebsite: https://strategicsuccessconsulting.comLinkedIn: https://www.linkedin.com/in/daniellechiasson/Facebook: https://www.facebook.com/DaniChiassonInstagram: https://www.instagram.com/letsgetrealTikTok: https://www.tiktok.com/@danichiassonBook in a call: https://calendly.com/strategicsuccess/lets-get-real-estate-20-min-chat Listen in and subscribe for more.You can also leave us a review and of course, don't forget to share. I'm sure there are real people in your network who can take advantage of what they're going to learn from the show.Interested in becoming a guest on the show? Email admin@letsgetrealpodcast.com with the Subject: I want to be a guest! OR simply fill out: https://letsgetrealestatepodcast.com/be-a-guest/.

Housekeeping is one of those critical aspects that can make or break the guest experience in your Airbnb. After all, nothing beats arriving at a clean, welcoming space that feels like home. But what happens when things don't go as planned? In this third part of our housekeeping series, we're focusing on troubleshooting housekeeping issues with your housekeepers or housekeeping company. From handling negative feedback to ensuring reliability, we'll cover the steps you need to take to keep your property in top shape and your guests happy. By effectively managing housekeepers for Airbnb and other short-term rentals, you can minimize issues and enhance the guest experience.

Welcome to Boostly Podcast Episode 736. stayfi.com/boostly Discount code: BOOSTLY  https://www.hostfully.com/boostly/ In this episode of the Boostly podcast, Liam welcomes welcomes Tanya Rooney, a dynamic short-term rental host from Minneapolis and St. Paul, Minnesota. Tanya shares her journey from a corporate real estate background and house flipping to becoming a best-selling author and successful short-term rental host. She discusses her passion for hospitality, the importance of communication, and how she utilizes technology like Price Labs and Breezeway to manage her properties effectively. Tanya emphasizes the value of community and networking in overcoming challenges and optimizing business operations. She also touches on her approach to guest experience and the power of automated messaging. This episode is packed with insights for those looking to improve their short-term rental businesses. www.tanyarooney.com www.yyhmn.com https://www.instagram.com/tanyarooneymn/ https://Boostly.co.uk https://Boostly.co.uk/5steps https://instagram.com/boostlyuk https://Boostly.co.uk/podcast

Exclusive offer for Alex & Annie listeners: Get 50% off your onboarding fee when you partner with Extenteam using this link: https://www.extenteam.com/alexandannie Get $400 off your onboarding fee when you partner with Hostaway using this link: http://get.hostaway.com/alexandannie In this First of the Month Special Episode of "Alex & Annie: The Real Women of Vacation Rentals," hosts Alex & Annie welcome special guest Caleb Hannon, COO of Stay Lake Norman - a professional luxury vacation rental company in the Lake Norman area of North Carolina. From Unique Beginnings to Vacation Rental Success  Caleb shares his unconventional path to the industry, working in marketing, teaching, and non-profit management before joining Stay Lake Norman as an Operations Coordinator during COVID. Despite having no prior hospitality experience, Caleb immersed himself in the industry through podcasts and immediately fell in love with the problem-solving nature of vacation rental operations. His dedication and passion propelled him to rise through the ranks, becoming COO and even purchasing a portion of the company. Crafting Exceptional Guest Experiences  Stay Lake Norman takes a meticulous approach to curating unforgettable guest experiences. Caleb discusses their robust tech stack, including Streamline, Breezeway, Turno, SiliconTravel, and PointCentral, emphasizing the importance of best-in-class solutions. Standing Out with Targeted Marketing Strategies  Caleb highlights Stay Lake Norman's impressive 73.5% direct booking ratio, crediting a strong focus on SEO, content creation, a dedicated podcast, and positioning themselves as the go-to resource for all things Lake Norman. Key Takeaways: 

Main Theme:In this insightful episode, Dr. Allen Lomax is joined by Tim Hubbard, an international real estate investor with a specialty in short-term rentals. The discussion centers around transitioning from long-term to short-term rentals, leveraging technology for efficient property management, and employing data-driven strategies to maximize profitability in the ever-evolving short-term rental market.Key Points Covered:Transition from Long-term to Short-term Rentals:Tim Hubbard explains the higher profitability potential of short-term rentals compared to traditional long-term leases.He shares his journey and experiences managing properties virtually across multiple countries and cities.Technological Tools for Efficient Management:Utilization of digital locks, cameras, property management software, and dynamic pricing tools to streamline operations.Emphasis on effective communication using platforms like Slack and Breezeway to coordinate between virtual and ground teams.Operational Efficiency and Team Management:Importance of having a dedicated manager for housekeeping and maintenance, with regular inspections to ensure quality and minimize turnover costs.Payment structure for housekeepers based on units cleaned and the use of translation tools to overcome language barriers in international management.Strategic Partnerships and Hiring:Collaboration with partners to share responsibilities and offer discounted fees for established contacts.Recruitment focus on virtual teams with industry experience, particularly those with previous Airbnb call center backgrounds, and providing extensive training programs.Data-Driven Investment Decisions:Use of data analytics tools like AirDNA.co and Price Labs to evaluate short-term rental markets.Making informed investment decisions based on numerical analysis rather than emotions, analyzing top-performing properties' amenities, and understanding market trends.Market Trends and Challenges:Discussion on the impact of inflation and interest rates on purchasing opportunities.Potential drawbacks such as market oversupply and legal challenges due to changing rental regulations in various cities.Emphasis on ensuring legality before making investments to avoid legal pitfalls.Takeaways:Listeners will gain valuable insights into the profitability of short-term rentals, learn about the latest technology and tools for efficient property management, and understand the importance of data-driven decision-making. Tim Hubbard's practical advice on managing international properties and overcoming market challenges makes this episode a must-listen for both new and seasoned real estate investors.Connect with Tim Hubbard:tim@midtownstays.comhttps://www.facebook.com/restmethodshttps://www.instagram.com/restmethods/https://www.linkedin.com/in/midtownstays/http://www.midtownstays.com

Welcome to the latest episode of the Spun Today podcast, where we dive into the entrepreneurial journey of Steven, a driven and passionate restaurateur. Join host Tony as he delves into Steven's inspiring story of hard work, resilience, and dedication to pursuing his dreams in the restaurant industry. From discussing the challenges of starting new ventures to the importance of family and financial preparedness, this episode is a testament to the power of chasing your passions and embracing entrepreneurship. Get ready to be motivated and inspired by Steven's journey of overcoming obstacles and building a successful business from the ground up.   *Original Release Date: December 26th, 2019*     The Spun Today Podcast is a Podcast that is anchored in Writing, but unlimited in scope.  Give it a whirl.    Twitter: https://twitter.com/spuntoday Instagram: https://www.instagram.com/spuntoday/ YouTube: https://www.youtube.com/@spuntoday   Website: http://www.spuntoday.com/home Newsletter: http://www.spuntoday.com/subscribe   Links referenced in this episode: Episode page: https://www.spuntoday.com/podcast/261   Follow Aura on Social: AuraCocina   Caoba is now Room 100! Follow on Social: Room100BK   DOMINICAN PIZZA! How it's made! | DEVOUR POWER: https://youtu.be/-rdRPX9q0nY   Bushwick Daily article on Aura: https://bushwickdaily.com/bushwick/categories/food-and-drink/6368-aura-cocina-plans-to-bring-cuban-asian-fusion-to-the-breeze   Get your Podcast Started Today! https://signup.libsyn.com/?promo_code=SPUN (Use Promo code SPUN and get up to 2-months of free service!)   Check out all the Spun Today Merch, and other ways to help support this show! https://www.spuntoday.com/support   Check out my Books Make Way for You – Tips for getting out of your own way FRACTAL – A Time Travel Tale Melted Cold – A Collection of Short Stories http://www.spuntoday.com/books/ (e-Book, Paperback & Hardcover are now available).   Fill out my Spun Today Questionnaire if you're passionate about your craft.  I'll share your insight and motivation on the Podcast: http://www.spuntoday.com/questionnaire/    Shop on Amazon using this link, to support the Podcast: http://www.amazon.com//ref=as_sl_pc_tf_lc?&tag=sputod0c-20&camp=216797&creative=446321&linkCode=ur1&adid=104DDN7SG8A2HXW52TFB&&ref-refURL=http%3A%2F%2Fwww.spuntoday.com%2Fcontact%2F   Shop on iTunes using this link, to support the Podcast: https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewTop?genreId=38&id=27820&popId=42&uo=10   Shop at the Spun Today store for Mugs, T-Shirts and more: https://viralstyle.com/store/spuntoday/tonyortiz   Background Music: Autumn 2011 - Loxbeats & Melody - Roa   Outro Background Music: https://www.bensound.com   Spun Today Logo by: https://www.naveendhanalak.com/   Sound effects are credited to: http://www.freesfx.co.uk   Listen on: iTunes | Spotify | Stitcher | Pocket Casts | Google Podcasts | YouTube | Website   Episode Transcript [00:00:00] All right, so we are recording the second ever in a car, in a vehicle, in route podcast, Spontane podcast, with another, a second Amante family member. Elaine was the first one, now Steven, you are the second. Amante, yeah, thank you for having me. Always, always bro. So obviously like, usually like with these podcasts I always do like my own intro and stuff like that, so. Introduce everything, but what I wanted to jump into as we are on our way to Aura. Which is located where? In East Williamsburg. What's the address? 315 Mesereau, Brooklyn, New York, 11206. And that, for the folks listening, is a new restaurant, a second establishment that Stephen is in the process of opening up. And I wanted to have him on. To speak generally about like entrepreneurship and his whole experience [00:01:00] and how it's been with, with this specifically, you know, literally buying a second location and having to like build it up and construct it off from like the visions that he has in the set for it. And, you know, everything that he has gone through from like interior design and having to, you know, just like everything A to Z, like having to get bartenders and chefs and managers and like, how, how does that, all that should work? You know what I mean? Like, plan it out or break it down. Well, I love the restaurant business. I've always since a young kid, that was my first job. I love hospitality. As you know, I always like to host in my house and, you know, make people feel good. And I have a personality for that. I always started from the bottom. As a busboy, then moving on to a waiter, to a head server, to bartending, to managing. So I went through all the routes, you know, on the floor. And you did that in Bruce's on the Bay, right? I remember. I think that was like your first restaurant job in, in high, back in high school when we were in high [00:02:00] school. Yeah. I did that in, Bruce was on the bay in Howard Beach. I also did it in Lenny Clam Bar and Oh, you serious? Yeah, I did it cla Yeah. And I also did it in Santa Fe State House and Austin Street. Oh yeah. Yeah. I forgot about that. Yeah. Yeah. I love it. I was always like the head server everywhere I went with the highest sales. And that's why I always got promoted quick and I always said I wanted one. So thankfully I was able to land a good job when in the local 46 union. I ain't working. I was able to be in different sites. One of the big biggest ones was the world trade center and I'm happy about that. Every time I pass by and I was there five, six floors before the building doing the foundation of the building. So, you know, that was great to be part of it. And I definitely want to get into all that. You, you've had, like, I always consider you like a, like a renaissance man, like somebody that's had like a thousand different jobs and I'm sure all of them, like you, you gain knowledge and experience from each and every one of them that are, you probably still carry with you to this day [00:03:00] and like, like everybody's lives, like shit that you go through, like informs like who you are, who you become and stuff like that. And I want to get into all that, but real quick before we get off from Bruce's on the bank didn't you see like Robin De Niro or Al Pacino there? Yeah, I served there, yeah. It was an Italian function. Yeah. And I was able to serve him. I was like Robert, can I take your place? I said, sure. That was our long conversation, but it was pretty cool. I served the Gaudi's as well. Gaudi's wife and the other kids. It was good. Joe Pesci. That's dope. Yeah. And that comes full circle with the, the latest movie that we were talking about the other day, which we're going to finish, finish speaking about Irishman. Yeah. I saw it twice actually. Yeah. Yeah. I want to watch it again. Wait, so you went from working in the world trade? Like that was another connection you had to like hospitality and stuff? No, I just In terms of like working for the iron workers? No, like you stated before, I've had like a thousand jobs. I've done literally everything. But to sum it all up, I just do it [00:04:00] for the money. I just chase the money because I just I always wanted to become an entrepreneur ever since a kid. And, you know, I'd rather get If I get paid 800, I'd rather 600. You know, I'll do that job. Even if I've never had no knowledge of it and I've never done it. But I'm always, I was always chasing the paper. You know, I well, you know that, you know me my whole life growing up. It's like the hustler's mentality right there. Yeah, I just I always went where the money was more. Construction, I don't even have a screwdriver in my house right now. Like, I don't know anything about construction, but, you know, they offered me. 40 an hour starting and I was like, fuck it. I dropped my job at a Santa Fe steakhouse and also she, and I went over there. And, and the reason why at least I think like specific to this, to this episode and like your purpose behind like chasing the money and stuff like that was because you had, or what I'm asking, was it because you had like this, um, like end goal of like opening up your own spot? Yeah. I had my vision and I knew I had to save money. I know my parents weren't going to give it to me. You know, we, we faced a lot of hard hardship through our high school years when my father had a [00:05:00] bodega in in uptown and it did really bad. He lost everything. And I just, you know, we were just coming from the bottom and I knew I wasn't going to get help from my parents. So I was just like always like saving money, saving money because I always wanted to be an entrepreneur. My dad's side of the family, everybody's an entrepreneur. Everybody works for themselves and that's exactly what I wanted. And do you know, do you know why? Like the, the bodega When he had hard times, he had like some, like a partner or some shit that screwed him? No, no, he had a partner. The partner actually saw what was happening soon, so he was able to bail out and cash all his money in. But But was it like just business going down? Yeah, it was just that like when they were buying the business, they were supposedly selling, you know, whatever it was a week, 20, whatever it was. But basically the guy that was selling it was having his family go, you know, for three weeks straight when my father was, you know, testing the register, see how the sales were. And, you know, the sales were great. Obviously when he's when they sold those, those customers weren't coming back. And it's just like so the sales weren't there. It's a lot of competition. I'm talking about like, there's like four bodegas on each block in uptown. It's like little Dominican, little Dominican Republic up there, as everybody knows in the Heights. And it's [00:06:00] just like, if one bodega has it for platanos for eight per dollar, the other one throws it for nine per dollar. And it gets ridiculous at a point where it's like a platinum. How do you make money off of that? So it was just a competition thing. People would literally walk 3 or 4 blocks just to get something 50 cents cheaper. That's insane. And yo, not for nothing, that's a really good and important point, I think, for folks to take in as far as When you want to get into purchasing a business, cause I know just from like doing real estate and mortgages and stuff like that, and, and I, I've worked for small businesses in the past as well, like restaurants and you know, real estate offices, mortgage offices. And one thing that's different with purchasing a business versus that I, that I, the little that I know of it just from that side of it then purchasing a house is that you, like one of the prerequisites is that that you get to like shadow the owner of the establishment. You get like two to three years is like rule of rule of thumb of their business income tax and their, and their personal income [00:07:00] taxes as well to like, see how the business has done, you know, cause they could say, Oh yeah, this does a million a week. And you, you know, obviously not just going to take somebody's word for it. Cause they're selling you something. They're going to paint the picture as pretty as possible. You definitely have to go by the court of sales by that. You can't, you can't lie about that. Okay. Yeah. So once you get that report and you see what you're paying a sales tax. The cash you could always play around with here and there, and there's like a rule of thumb for it. But quarterly taxes is, you know, it's money that you're paying to the IRS, which is like, nobody gives money to the IRS for no reason. True. And but the point that, that I definitely want to get at is how, how that dude, like, to show your pops, Oh, look how good the registers are doing. And he had, you know, he, he like orchestrated fucking three weeks worth of people just coming through, buying shit, and he was probably just giving them back like the money at the end of the day. And, you know, so your pops even, Diligence of, you know, shadowing the guy for three weeks and checking the registers and shit like that. You know what I mean, like people It's always scams, it's New York City. As soon as you land in the [00:08:00] airport, you get scammed. You know, I currently, I'm a Port Authority police officer at JFK and you gotta see these people that come to, you know, to the, to the, To New York from like different countries never been here before and they'll jump on a cab and literally go from one terminal to the next terminal and get robbed for 200 and they pay it because they have no idea. They're like, Oh, they always hear it. Oh, New York, very expensive. It's the highest, the biggest city of the world. It's probably 200 to go from terminal one to terminal eight. And it's not, you know, these guys also charge 300 to go to Times Square where a regular yellow cab will charge you 68 bucks, but they pay it because they don't know. But then the next, when they do find out they come the next day, they give the complaint to the police department and that's when we have to enforce. So we're constantly, you know, shooing away the hustlers at the arrivals area. But it's just like, it's just New York, it's just shady, you know. Yeah, it's like the nature of the beast, you know. So yeah, so you had that vision from a young age and you knew that if you were gonna establish something Yeah. And eventually bring your vision into fruition, you had to grind and do it yourself. You had to work [00:09:00] hard, save money. Exactly. To, to like, reach that point. Exactly. That's exactly it. And you know, it's a lot that goes into it, to try to like, save this money. Like, I've always told you like, I bought my first house in 2008. Just because I knew, if I would, I was calculating how much money I was making a week, how much I was making a month, and then yearly. I was like, and then I calculated the money that I was paying in rent, yearly. So I was like, wow, if I'm spending 12, 000 to 15, 000 in rent every year, that's taken away from 75, 000 to 58, 000. I'm sorry 52, 000. I had this up Four years, that's 60 grand. You know what I'm saying? So there's a lot of hidden money that if you think about it, if you, if you, if you take it away, you, you're actually making more money in the future. So I was able to get an investment in East New York, which I, I was, I'm not from Brooklyn, I'm from Queens, Richmond Hill. But I was able to get it, 'cause it was a new construction house of four apartments and I knew with two apartments I was gonna pay the mortgage. So not only was, was I not. Paying rent, but I was also making money off my house. So there, there alone, I [00:10:00] was making basically double equity. You know what I'm saying? I was making money and not having to pay rent. And I was making money off, you know, what was left over of the cash rent. Yeah, the savings plus like the assets of the money actually coming in. Correct. Correct. And also building equity after 10 years. You know what I'm saying? It's like a long term game. You know, the value is always going to go up, historically speaking. So that's actually a tremendous game. That's honestly how I was able to, you know, I was always able to do it. I was always and then I have a restaurant, so I wasn't spending money in food. So the way people see my stuff, they see me with, with two houses, two restaurants at 35 years old, but it's not, I've never sold any drugs in my life. I've always, you know, I'm a military to a iron worker to a police officer. If nobody's ever given me anything, blue collar jobs, exactly. Everybody, I've paid my taxes every single year. Everybody knows it. It's just that I have these, you know, these knickknacks where I could. And I, and I, and I just see, and I, and I see what, what, what, where I could produce more. And You could add like optimizing. Correct. And that's how, that's how I was able to save money. Once I had my house [00:11:00] in Brooklyn, I didn't want to get into another house. I hate being the handyman of the house. So I had some extra money and I was able to buy a house with the restaurant with your cousin Elvis in in East New York. We started off great and then, you know, so I found out a couple of things and then just the relationship wasn't there anymore. Everything happens for a reason. He was, he, he faces the hard, he faced the hardship that he just needed to get out. He needed money quick and I took the opportunity and paid off his half and I, I stood him with, with my business. After that, the business just boomed. You know, I had a vision of, You know, what the restaurant is, you know, in this age and the future, the guy Elvis was just, you know, he was used to restaurants in the 70s and 80s and he thought it still worked that way. So Yeah, because I was going to ask you about that specifically because I know there was a Mm look when the, the restaurant wa was ade before and you took it over and it's now known as Gawa, located at a hundred Jamaica, Jamaica, Jamaica Avenue. Jamaica Avenue in Brooklyn. And it's a popping spot people can follow on Instagram at gawa nyc n yc. And also the food [00:12:00] page is Guba underscore Bistro Bistro. The head chef is Chef bfi, correct? Right. There's I noticed from the outside looking in and from obviously knowing you personally, but like a complete like one, what is it? 180. What's happened? 360. A complete one. Yeah. From, I need more coffee from when it was my Cody took, oh, it was like, like you know, it was a, it was a nice restaurant. It was cool. But like, like you said, it like definitely like blew up. Like after, after switching it to go and you kind of switch like the business model a little bit. a little bit, like it wasn't just restaurant, like you have, yeah, I added a variety, you know, we open up at three o'clock, we start off with the happy hour and we open up the kitchen and I just basically run two businesses. I run the restaurant three to 12, and then I do the lounge part 12 to four. I mean, I'm paying rent, you know, for the 30 days, whatever time it doesn't matter, you know, so I was basically producing four hours more a day where, you know, where my ex partner at Makuri didn't want to do it. So that's when I started seeing profit. And then I just started renovating the place, making it more hip. Okay. [00:13:00] And that's interesting. You see it that way. Like two businesses like running it as two businesses, like two separate businesses. One is a club, one is a restaurant that's dope, and it's literally like location and one rent. One rent. And you, you just like, you like, you're splitting it up in your mind that I'm, I'm guessing just from hearing that, like, just that hour wise, like from this time to this time it's a restaurant and then from this time to this time, it's a, a club. Correct. That's pretty dope. So I was able to optimize in that and and it draws. Sorry to cut you off, it draws like different crowds like for that reason like me personally like I'm not into Like the clubbing scene DJs and and whatever But I'm more into like the you know Fine dining experience that you do get from like the early times when you know nice music in the background It's crazy The transition is crazy, like you could be literally eating, formal dinner, nice music in the background. I was there, I was there for that. Literally, I literally envisioned it. You go to the bathroom or go outside to smoke a cigarette, you come back inside and you be like, what the fuck just happened? Everyone's like, mm, mm, mm. I'm talking about the sofas are away, you got stand up tables, the hookah's [00:14:00] going, the DJ's going, you got the moving heads going with the lights, and it's just like, what the hell just happened? It's like it's like a twilight. It's insane, and that transition happens in, in, with like, it's like, yeah, like military style precision. I got another staff that comes in at 11 o'clock and they're the ones who set up the floor and they just transition everything. That's dope, that's awesome. And then we transition again at 4 in the morning to get ready for dinner service the next day. And then, that's a pretty good segue in that, that you seizing that opportunity with the restaurant and you seeing a vision for it that wasn't being implemented when it was Macquarie. And you're saying, you know, I had this opportunity now to buy out my partner, you took it, and it, and I'm sure you had, including myself, like at that time you know, focused on you, and maybe it's not a good idea, maybe you should just focus on the cop thing, cause I'm not sure if you were like already a cop at that point. Or not. I was no, I had the restaurant first and then a year into it was when I got called from the Port [00:15:00] Authority and it's a job that you can't refuse. And I'm sure you had like a mix of like support from people and, you know, people like being like cautiously optimistic, which is like the camp I would put like myself in. Like, but you followed through with the vision that you had implemented it. And now that business flourished based on the vision that you had. And to the point that you are now able to invest in a second restaurant like your, your dream restaurant, which is out of the location that we're headed to now. Then, you know, it's like mid construction right now being built up and I'm going to see it for the first time. So I'm definitely going to like take some pictures and stuff like that. And we're going to speak about it more when we're actually at the location. So if folks want to put some visuals together with, with this audio. Okay. Check it out at Sponsoreday. com forward slash podcast forward slash 142, which I think this will be episode 142 and check it out. Actually, it's one of my waitresses right here. Hey Desiree. And we're just, we're literally [00:16:00] driving by right now on, what is this? On Cypress Avenue. Cypress Avenue in Hancock. And one of Steven's waitresses from, from Galoa just walked by. You gotta respect the hustle. So we left there at 515 this morning. Like, in this business, it's good. You know, you flourish a lot, you know, if you do it the right way. But it is a lot of sacrifice, a lot of you know, sleeping, a lot of time away from the family. And it's just like, I respect this girl's hustle. She has a kid, you know, she was out there till five in the morning, and I just see her coming out of bodega, you know, with food, with a bag full of food, you know what I'm saying? So she's gonna go cook now for her family. Meanwhile, she has to come back to work late in a couple of hours. That, that's, that's insane. And not just, not just Lazo from the employees, But I just want to highlight the fact that, like, Steve is running this business, opening up the second business. And he's a full time Port Authority police officer. Yes. At the same time. And a two year old baby. And has a two year old. Which is awesome. My godson. Dude, it's just like, I'm driven, man, and I, I'm sure like, you walk into McDonald's right now, you're not gonna see the owner, and he probably has like five of them, and these things [00:17:00] make millions of dollars a year. So that's my mentality. One of, one of the things that, that most pushes me, dude, is my mom. With my last restaurant, you know, it was a lot of time away from the family. I was, it was, I was a first time entrepreneur. You know, I let things go to my head. I was dedicating more time to, to, to the restaurant and to my actual family at home, you know, and I did things I shouldn't have and it cost me my first marriage. You know, that's a failure. I gotta, I gotta suck it up and take it. But one of the thing that biggest pushes me is my mom. When I first, when I got divorced, my mom was like, Steven, you know, get the fuck out that bed. You know what I'm saying? Don't be depressed. Don't do this or whatever. I know you better than this. And listen, your ex and her family, they just want to see you fail, they want to see you lose your business, they want to see you lose your house, they want to see the worst in you. Fuckin I'm sick, I have diabetes, but you know, if I ever leave this earth, I want you to have, if you can, buy three more houses, if you can, buy five more restaurants, buy five more. But, like, don't let those people shut you down. And I've taken that like a grain of salt. That shit motivates me the fuck out of me every single day. And, you know, that's why I do what I do. So I [00:18:00] go to sleep a couple of hours. But I have people that I put in play to work for me, that manage for me. Like, I have my brother in one place. I got my sister, Elaine, which helps me out tremendously. I got my compadre radi that also runs on my hookah and my liquor, you know, so I put, if you put people in play in all the businesses, you don't have to be there because honestly, if you're, if you're in a business that you have, you actually have to work, why the hell are you paying a manager? Why the hell are you paying a head bartender, head server? Why do you have a team? There's no team there. Yeah, you're, you're, you're doing it wrong. If you have to like be, be at a, at a spot 24 seven. Exactly. I mean, you know, I'm always, I'm not constantly looking at the cameras. I'm not going to live a life where I'm But then, you know, the numbers are good. It's exactly what I expect. So obviously my team is doing what they gotta do. And I know, you know, by that operation, all you gotta do is set a good team, a good operation, and you could open up 3, more. I'm actually looking at another location right now. We're negotiating a lease. Over here also in Bushwick, in Broadway. I think I'm going to sign that and start that project in June. No, that was a surprise for you. Damn! Yeah. That would be like another restaurant? Yeah, the reason is that Kyle, I have two more years [00:19:00] left in my lease and the landlord, I haven't seen the landlord in three years. I don't know if he's dead or what the hell happened. You serious? Yeah, but his wife actually has a property. She runs it, so I pay her the rent, but she has no say in, you know, on the lease or if they're renewing the lease or whatever. So God was a very good business, I don't know what's gonna happen, but I can't just like wait till the day before my lease to hand in the keys and not have no business. So that's why I'm setting this up now, because I want to keep it out as a very formal dining, you know, sophisticated Destination place, but I also want to have the same like out a crowd. I mean cow a crowd where it's just you know Good food, and then it's in the transition into the the nightlife, and you know with the whole hook and the music Yeah, so yeah, I definitely I'm not winning. I don't want to lose that right now, and I'm not these guarantees So that's why I'm gonna start this new project in June God willing that's open that actually leads me to something I wanted to ask you about Like you have that vision. That's already something that you're thinking about. That's two years out. And I always remember something that stayed with me from you that I learned from you growing up is something even from, I think it came about like with your time in the [00:20:00] army. But maybe even before then, I think before then, the first time you ever told me about it was that you always like break things down into five year chunks. Like you have five year plans, five year vision. So I'm guessing something like this that you're already planning out two years ahead. You know, I gotta prepare for it. I'm a soldier. You know, you always gotta go to the war with all your weapons or your gadgets or your, you know what I'm saying, everything ready. And this is actually what I'm doing. You know, it takes time to open up a business. I've been here for eight months now on this construction site. And, you know, I come here every day. If I wouldn't have come here every day, I would have took like a year. You know, cause guys, you know, doodly dally and fuck around and I'm paying these guys by day. So they actually want the job to be longer cause, you know, they're getting paid regardless. So I'm here guiding the orchestra, you know, all day. And is that something that you learned also from doing construction? Correct. Yeah. But it's true, that's like, that's like the work contractors and construction workers are known for, like, they'll tell you a job takes 10 days, but the, you know, just sign it, sign the dotted line, start getting paid, and then when you get out of the way, it's like 15, 20, 25 days that it takes. Exactly. But I got a good team here. I got [00:21:00] two teams here. One is excellent, the other one I gotta keep watching. But I'm actually on my way here now to drop off some furniture. We're getting ready to hopefully open up to 26 right after Christmas. And so time is money right now. It's every day is just long hours now for these next eight days of construction. Cause we're missing on Christmas Eve and Christmas day next week. And I just got to make this happen. And I think that, that's one that large amounts for, so I think that's what that large amount I think is for some, I think I've seen no What was I about to ask you? The, so you've been, so you signed the lease for this place 8 months ago. So you've had the place for 8 months, you're paying like, right? No, I signed the lease in January, February. But I didn't have TCO until May 1st. So May 1st is when I started the What is that TCO? Temporary CBO certificate? Yeah, correct, yeah. That's what it is. It took me like 30 days to get a good contractor. You know, with all his licensing. And I was able to get it. So you had to like try out different contractors? No, no. I had one, I had one contractor that I was definitely working with, but he doesn't have all [00:22:00] his licensing. And this is a DOB job where the plumbing has to be signed off, electric and all that stuff. So you have to get one of those. Yeah, so I had to get one of those. That took some time. It took like 30 days and it actually cost me now a whole month of rent. But, you know, it is what it is. You learn from it. And where was I? Oh yeah, so we started in June, so since June here, it's been like 7 months already. Damn. Wait, you started paying rent when? A month ago? The first of this month. Okay. Yeah, so I got this month and I gotta pay January 1st now. Definitely. So, so what like ups and downs have you experienced, like, because this is a little different from when you opened up Gawa. 'cause Gawa was already did Elvis have it, have it already or No? No, no. Boom. But, but it was an operating restaurant. You guys took it over it? No, it was already closed down. It, that corner's been there for, since like the seventies. But when we got it, it was already closed down. The guy had, the guy before us had to close it down. I don't know what he did. I think he, he started putting domino tables in the restaurant and just made it like a shit show. And so the landlord took it. And when we got it, we got it with the gates down and you know, we put the gates up and it was [00:23:00] starting from the beginning exactly what I'm doing here in outer. I feel kind of confident because I did it once already over there. I feel I could do it again here. I hired an excellent PR person. We're actually going to be in good day America on the fifth, right before three Kings. We have a session for Telemundo. At the end of January, and we have NBC, I believe, on the 8th of January. Wow, that's dope. How does that work? Oh, no, you got a PR, public relations, and he has connections with all these networks, you know, you pay him a fee. Each time I want you to promote my business type of thing? Yeah, you pay him, obviously not for free. Yeah, yeah, yeah. You pay him a fee, and he does his thing. And you get recognition, we were featured in the Bushwick Daily already. We plan on the grand opening to have the hold a press conference with the Times and the Post. So we're doing everything the right way. And a sponsored podcast, of course. Of course. We got a, we got a great manager. She just came off a, a one star Michelin restaurant. She's great great resume, great personality I feel we're gonna do really good by her. Basically, I have all my puppets in play, like, how are you supposed to do it? I'm not [00:24:00] just like going to cheap bra, like, Oh, I'm letting me make a beautiful place and just hope that people come here. You know, something could be beautiful on fifth Avenue, but if, you know, the service is not there, the charisma is not there, you know, you don't have anything. So, yeah. And by that, I don't want people to misconstrue that either. Like, like, are you just like puppets in a play? It's not like you're like like like with a negative connotation, it's like with the connotation of, like you mentioned before, being the conductor of an orchestra, like, You guys go, you guys do this, now you're on, your turn, you know? Yeah. Like the perfect pieces in place that you know that you have the confidence in certain people to like execute at the jobs that you put them in. I also believe a lot in team building. You know, you see how I run my restaurant in Cowabunga. Like I'm very like, everybody says I'm the best boss because I basically, I believe in a team. Everybody knows what they got to do. And I don't, you know, I don't, I don't press them, I don't, you know. You don't like micromanage. Yeah, I don't like to micromanage. I don't like to talk behind anybody's back. Or, or scold somebody in front of another coworker. Like, I'm very professional with that because it, I think about it this way. I'm hardly ever there. If, if they hate me, they're gonna like fucking rob me when I'm not [00:25:00] there. So I'd rather, I build like this friendship, like this family. And it just like, it hurts them, like, if they try to do something like that to me. I've had the same staff for years and, you know, they work great. I love them. I shout out to my, to my Galba family in East New York. And I just, I just, like, I like building an establishment that's family orientated. That's awesome. That's something good to hear. When I used to, there was like a, a stark difference between when I used to work in my first job in high school. When I was 16, it was a restaurant. And then I worked in two ever. I went from that one to another one in Mineola and which we actually used to cut, cut to, and, Go play ping pong and pool and shit in the basement. Shout out to Labs, but there was a stark difference between the owner of it and the manager of it. The manager, which I'm still friends with to this day that went on to open up his own, his own spot called Sangria in Jamaica was Joey. And he had that. Look that you just mentioned, like if he ever, ever had like an issue with a staff member, he'll call them [00:26:00] aside, call them up to the office and, you know, speak to them, you know, calm, cool, collected and, you know, teach, teach them like how to do something right that he thought that they were doing wrong. And whereas literally the owner, like he would literally like in front of customers, like somebody was holding a plate in their left hand, they should have been holding it like in the right hand, whatever. Like he would yell at them, put them on the spot. Make nervous in front of the customer like no, no, you did that wrong. Come back. Come back over here Like grab him by the shoulder. Look look pick it pick that up that goes on that side You know, he was he was like he's like an old school like Portuguese, dude They you know kind of like rough around the edges kind of yeah, but he didn't have like that type of important to me like leadership skill of You know You have to look beyond a mistake and if you want them to not if you want an employee Not to commit that mistake again, you know, putting them on the spot and putting them on blast and make them feel like shit is not the way to achieve that. Definitely. That's definitely old school. That was actually like my ex partner. That's how he like managed it. But, [00:27:00] man, honestly, waste of talent is the worst you could do. Honestly, if you have your dream, like, my best friend Tony has always wanted to open a laundromat, like, Jesus one day got to do it. If you fail, you fail, but the worst thing to live with is, is, was regret. Like, I, I love what, I, I stand behind my brand. I guarantee it. You know what I'm saying? I love, I, I know I'm gonna do good. You know, I, I have a lot of faith in God. I, I do, I do the right thing. I just know that whatever I put my hands into, it's gonna, it's gonna be good and it has for everything else in the past. So I just feel like it's gonna be good here. And if you have a strong passion for something, you know, start saving your money, get good credit, take a lot, take a take a load out and just follow your dreams. But you don't want to like be 70, 80 and be like, wow, I wish I would have done this before, you know, because regret, you can't buy time again, you know. Absolutely. And that, that, That honestly is something that has motivated me more towards like the whole laundromat idea and like dream, like you said, that, that I've had for, for some time. And like I wanted to do but was like gun shy and hesitant [00:28:00] about and you know, I've went from like the restaurant jobs and stuff to, to now corporate America for like 10 years. And You know, seeing you and your success with, with the, the restaurant and just the entrepreneurship in general, it like made me see that, you know what, it is possible. Like, you know what I mean? And I should like save up, like you said, and, and actually, you know, give it a shot, go for it. And not, not put myself in a position where, you know, I'm, I'm like. Selling every single thing I own or whatever to accomplish a goal, but like hedge my bets and do it, do it smartly. And if God forbid, something fails, you know, I'm not out industry with a, with a can of man. Yeah, definitely. If you have a hundred dollars, don't invest a hundred dollars. Like, you know what I'm saying? Like. Yeah, I would say if you have 20 invest 12, you know, you always gotta be, you know, right now I'm prepared for like a whole year if like nobody comes into my restaurant, I'm prepared to pay a whole year of rent that way I don't lose my place. A lot of people fill in the restaurants because they put everything they have into it.[00:29:00] Business is bad a couple months and you go right in the hole, you know, you're talking about five, 6, 000 of rent, you owe four months, you owe 25, 000, like how do you come back from that, you know? So you got to be prepared to have that rent because it's going to take time, you know, and I ain't got what took me two years to start seeing money and, and I'm. Made all my money back and was able to invest in more and other stuff. Same thing, we're out of here. I'm prepared. Like, if nobody comes in, which I don't think the Russians are going to be that bad, and the pool's going to be that bad, then nobody's going to enter. But, again, I have that military mentality where, like, I'm preparing for the worst. Correct. So, as long as you do that, you have a backup plan I think you'll be fine. That's dope, man. And we are pulling up right now on the outside of it. It looks dope from the outside. Can't wait to take a couple pictures. We're going to pause the podcast for now, take a look around, and get back. Alrighty folks, we are back in the car. You're going to hear some navigation in the background, but please don't mind it. And the restaurant is dope. I was telling Steven inside, I'll repeat it here that I'm like super proud of him, like [00:30:00] seeing his success. And this restaurant, which I know has been a long time goal of his this one specifically like the what did you call it before? Like a fine dining experience type of thing. It's going to be a fine dining. You know, the aesthetics is what I've always wanted. More formal dining, you know, more like to celebrate birthdays, romantic dinners, anniversaries, stuff like that. And it's something I know definitely that it has always been a goal of his, so congratulations. Thank you so much, I appreciate that brother. Can't wait, can't wait to see it open. Tell me the name. You were just getting into a story about the name I cut you off, so you can repeat it here on the podcast, because I think it's, it's, like, just a dope, like, origin story. Well, the name of the complex is called The Breeze. It's it's an industrial it was an old pillow factory. And now it became like a warehouse for businesses. So it's all corporate offices. You have Ethos Club. You have you have a marketing agency. You have people that make skate ramps. It's pretty cool. So it's all commercial. And then there's a retail level that's attached to it. There's a corridor called the Breezeway that you have to go through to come to my place. [00:31:00] And so the whole thing is called the Breeze, the whole complex. And I initially wanted to do a Latin restaurant. So I googled the Breeze in Latin and Aura came out. A U R A. Aura. I like the name also because it reminds me of my grandmother, my father's mother. That's her first name, Aura. And third of all, like it's just like your energy, like your aura. Like what do you portray? Like people were like, my aura is more like, like personality and Steven's always in a good time. And Steven always wants to turn up and you know, make everyone happy. So I love, you know, I love people's aura. I love that name, I love the meaning behind that name. So that's how Aura came about. And then we named it Cochina and Bar. Which means Kitchen and Bar. That's so sick. And the you're gonna, you're gonna, Like the type of cuisine that you picked was Cuban, Asian? Yes. Basically they, a lot of people wanted this space. Cause it's gonna be the feature restaurant for the whole complex. And they just wanted to go with the moves, with the person that would move it. more innovative. It's a very hip neighborhood. A lot of hippies a lot of hipsters, freelancers, [00:32:00] and they want something innovative. They want something new. They don't want your typical Mexican restaurant or Dominican restaurant or anything, you know, regular. So I was like, you know what? My favorite Spanish food is Cuban and everything. I love Chinese food. I can eat Chinese food every day of the week. So I was like, let me just combine these two cuisines. I think there's like two or three in the city, but they're not very popular, you know, and you really have to match. And I was able to get this celebrity chef, Ricardo Cardona, who's like the official chef of the Yankees, Mark Anthony's personal chef the official chef of Edgewater, New Jersey. He's awesome. He teamed up with another Asian chef from L. A., who was featured on a two page article in the L. A. Times. So they combined the menu. It's amazing. I just got the menu. I haven't tasted it yet. We have the tasting next week sometime. But it's just like all the ingredients and everything that you need. It's amazing. Can't wait to try it and I can't wait for you guys to try it. So how does that work? So, so these like celebrity chefs and stuff like that, they, they like put together a menu, [00:33:00] like you said, and the flavors and like how to cook it type of thing, or how to cook certain dishes. And then like the, the chef on like whatever chef you have like working there, they get like taught those, like how to cook, execute those dishes. Well, yes, well, obviously they went to chef school and the good thing about Ricardo Cardona is that he. He's literally gone like everywhere in the, in the, in the world because he likes it. He wants to cook Mexican food. He'll go to Mexico and learn the authentic way of making it. Same thing with like Argentina and Spain. He's been to Asia. He's been to Thailand. Like he's gone to all these countries besides being a chef and learning, you know, the basics, but he's gone to all these countries and has like a special feel to all these, to all these cuisines, you know, it's not, for example, Mexican food, it's just not putting salsa and chips and guacamole in a plate, you know, there's a lot that goes, that goes into it. So it's the same thing with. That's dope. I just didn't know that it worked that way. I thought it was like, let's say Ricardo Cajona or whatever. I thought, like, he was physically, like, in the kitchen making it. You know what I mean? But, it's like, it's like a different level of, like, that whole chef world.[00:34:00] Yes. Yes, yes. That's exactly how it is. And he's very expensive as well, so. Somebody has a lot to do with it. That's crazy. That's awesome. But he has a good resume. He has a big following. Like he'll bring baseball players to your establishment. Celebrities singers. There's you know, the whole nine and that's what builds a place, you know, it must be like a lot of like cloud, like attached to this thing. Correct. And what's dope is we, we just saw the places, obviously like still in the construction, but like you said, it's like like all of the like heavy lifting is out of the way. It's like, now it's like more like decorations and aesthetics and stuff like that being done. And it already, I've never been to Cuba. You went a couple of times. I should have gone when you told me to go with you. And I didn't probably for A reason that I don't even remember. So it obviously wasn't a good reason probably like, oh no, I gotta work. Or like, some dumb shit. But it, like from pictures that I've seen of Cuba and stuff like that, like it, it has, like, I'm starting to, like, I could visualize like those elements like coming together, those, especially like buildings, those, those rusted cars, [00:35:00] you know, it's, it is like, like pastel colors and stuff like that. What I love about Cuba is like you basically transform yourself from like 2019 to like the 1950s. It's a whole transformation with everything, with the people, with the decor, what car you get in, what restaurant you go to. So it's like being trapped in a different era, you know, it's like time traveling. Yeah, exactly. That's awesome. All right. And the, I took some video for, for folks that want to check it out, some videos, some pictures and stuff. And you guys can check it out where I mentioned before sponsored. com for slash podcast forward slash one, four, two. So you could definitely get the visuals. Come along with this episode. So yeah entrepreneurship. I also have a shipping company where I import Items to Dominican Republic and tanks boxes, refrigerators, TVs sofas, and that type of furniture. I remember when you told me about that, like mad long ago, I was like, what the fuck are you talking about? It's literally, it was like in the middle of like the [00:36:00] whole Macquarie transition and stuff like that. You're like, Oh, I'm going to open up another business. I was like, yo, this guy. You're doing, like, way too much. You're biting off, like, more than you could chew, and then that business you still have, like, going. Exactly. Again, like I told you, if you have the right people in play, there's no reason why you can't do it. So, like, a business like that made Mahino that you're obviously not involved, like, day to day, you just, like, collect your, your, like, money from it. Yeah, that's it. When the time comes. Yeah. Nice. But you, like, established it, you started it. Yeah, it's called the Dominicana Cargo Express. I'm actually very good now with the next president elect. We've met a couple times. I'm helping run his campaign here in New York. I'm the secretary of Mil Amigos Abinadel. He's like 90 percent of the tolls that he's gonna win the election, so In DR? Yeah. What's his name? Luis Abinadel. Nice. Yeah. He's a disciple to Peña Gomez. Gotcha. And for folks that don't know, like, like, it's like a big, like, popular thing, especially for Dominicans. Like, my parents, like, ship stuff. My, my, [00:37:00] you know, my wife to, like, her pops and, like, family members that you have over there. It's like, you ship, like, containers. And boxes, and like, literally like these big like jug tanks of liquids and stuff like clothes, food, like stuff like that to the relatives that you have over there. So it's pretty dope. Yeah man, it's cool. And dude honestly my dream is, like I want to be a restauranteur. This is like my, the one I'm opening now is like my dream restaurant. If that pops off, I really literally want to do like, I want to keep the same, I want to branch out franchise out Aura, but like, I want to like, I'm going to change the name and like in the aesthetic of whatever culinary I decide. Like, let's say, for example, I want to do a Mexican restaurant, I'd probably name it Aura Cantina and Agave Bar, you know, something like that along those lines. So like the tagline to it would be like more specific to correct of what culinary it is. Gotcha. Yeah. But you still maintain like the outer, the staple of it. I just I have 11 years left in the port authority to retire, like 10 and a half. [00:38:00] It's a good job, but I honestly, I love working for myself. You know, I love what I do. Like it's, it's fun when I come to, to the restaurants, you know, it's not like I'm dragging my feet and like, fuck, I got to wake up and do this. Like I love getting up and coming over here and seeing what's going on. I like the, like the motion. I like the energy. I like the, the, the busy and, and the craziness that goes behind, behind the scenes in the kitchen. I love all that stuff. And I just want to keep doing it, you know, and I want to pass that. Which is important to like, love what you do, right? Of course it is. It doesn't feel like you're working. If people loved work, you know, they would be free, you know? Yeah, exactly. That's why a lot, that's advice that a lot of people give people that I follow and listen to. Which is, like, find what you love, and are passionate about, and do it, and then figure out a way to get paid from it later. Correct. Correct. And I just want to pass that down to my kids, you know. I want it to be like a Peter Luger's that, you know, it just goes down from generation to generation. Honestly, the way college is going now, I feel like people are just going to keep dropping out, [00:39:00] dropping out because, honestly, these guys, like, you go, you go out there, it's expensive, you spend four years and you can't even get a job getting out, you know, and everything's so competitive and all this computers, you know, it's eliminating so many jobs. I honestly feel like social media is like, it's killing the game. I just, I don't, I don't see college, like, like, Obviously, you know, but for the major professions, like, you know, being a lawyer and doctors, that's always going to exist. Yeah, for very specific professions. Correct. Yeah, but I definitely, like, I think entrepreneurship is important to that extent and, you know, like, either with, like podcasting and writing and, like, my personal goals, like, in that field, and people that I read and listen to on other podcasts, like, that, like, that's a very, very important element. To me, which is establishing that there are alternatives, there are different lanes that if you're willing to like put in the work for it, you can like follow and pursue. Like they're like unorthodox, like different things. You know, it's not just like go to high school, go to college, do four years, get a master's and then get this job. And then work at this job until you're 65, then retire and collect social security and then die. Like [00:40:00] it's not just that path alone. You know, there's an unlimited amount of different paths that people can go from investing in, in businesses. And I think that's important for our generation, which is like in the middle of it now, and for future generations to factor in and put into play. That's a fact. But yeah, bro. Thank you very much for doing the episode. I appreciate it. Anytime. I know folks are going to get a lot from it. And anything else? Remind folks again where Caoba is, where Outta is. Yeah, Caoba is located in East New York, 100 Jamaica Avenue, Brooklyn, New York. Outta is in East Williamsburg. That's on 315 Mesero Street. Estamos ahi a la orden We're there to serve you. I hope you guys come. Try out the amazing food. And the ambiance. And the The The The shift into the nightlife it's, you could get a little bit of everything. You go for dinner, then casual drinks, then end up dancing, you know, the night away with your wife or significant other, whoever, but it's definitely to bring joy to your heart.[00:41:00] And the social media is for Caoba and Aura. Caoba and Aura is underscore NYC and Caoba and Aura underscore bistro. Aura is Aura Cochina. Nice. All right, folks, I'm out. Bye.    

What is marmalade? Iggy was thinking about Haenchen yesterday. The Cardinals get the split in the twin bill yesterday. Flaherty was dealing. Betting the under on both legs of doubleheaders. Audio of Oli Marmol talking about Steven Matz's back injury. Cardinals pitching prospects in the minors. Trevor Bauer is still out there. Touching coworkers. Mayday. Learn more about your ad choices. Visit megaphone.fm/adchoices

On this episode of the VRMA Arrival podcast, we welcomed Breezeway CEO Jeremy Gall to discuss the state and challenges of the short-term vacation rental market. Breezeway is an operations and guest experience platform serving clients in the vacation rental market. Gall highlighted the market's robustness and the challenges property managers face with new homeowners' unrealistic expectations and shorter booking windows. He emphasized the importance of building trust and maintaining relationships with owners by providing personalized services and leveraging technology. He also shared Breezeway's plans to enhance its operations tools and the significant impact of AI on the industry. Looking ahead, he predicted trends toward increased service emphasis, professionalization, and the importance of the concierge experience for enhancing guest satisfaction and monetization.

Episode 76 With Spike Marble of The Hula Girls! Is now available on Spotify, Apple Music and anywhere else you listen to podcast.  . . Spike is a photographer, graphic designer, the singer, and guitar player for his band The Hula Girls, and the host of the spikes Breezeway Cocktail Hour. George and I had the pleasure of visiting Spike at the Breezeway, his home bar and the set of his YouTube show. Over some cold drinks and surrounded by amazing tiki art and vintage decor, we had the opportunity to talk to Spike about his journey into this subculture. George was really in his element in this episode as we talked with Spike about tiki history, music, film, and, of course, some of his go-to cocktails and bars he recommends. Be sure to subscribe to his YouTube channel, Spike's Breezeway Cocktail Hour.    https://youtube.com/@BreezewayCocktailHour?si=vS7lM7TUoZfTmuM (https://youtube.com/@BreezewayCocktailHour?si=vS7lM7TUoZfTmuMG)   Graphic design: Jeremie Fletcher Bourcy Post production: Ryan Myles    #thehulagirls  #beerwithbearpodcast #tikibar #spikemarble #surf #punk #podcast

A recent SNL skit highlighted the phenomenon termed ‘airspace' in a 2020 Financial Times article.  The generic blend of white walls, grey upholstery, IKEA furniture and HomeGoods artwork, commonly found in Airbnbs across the world, is getting some bad (and funny) press. Interior designer Jessica Duce is the face of the other side of the ‘Airbnb Design' business.  As a professional designer, who has developed a passion for creating vacation rentals that inspire attention from guests, yet also address sustainability, safety, and community respect, she is not alone in this quest.   In April, hundreds of respected and seasoned professionals will attend the second Vacation Rental Design Summit in High Point, North Carolina, where they will hear from vacation rental experts such as Tyann Marcink Hammond of Touch Stay, and Justin Ford from Breezeway. They are there to learn why this category is growing as an important part of the design world.  Property managers and home owners will also be there to pick up tips on creating the type of property space that will stand out from the ‘airspace' crowd. In this episode Jess talks about her first foray into vacation rentals and how that kicked-off a new mission to professionalize the business of design and bring some color, interest, and aesthetics back into the space. ________________________________________________________________________________________________________ We need your help to prevent STR bans and unreasonable regulations!!! In an effort to make our voices heard and start the conversation with top level decision makers the CanStays Rental Alliance Conference is happening April 20-22 in Banff Alberta. We need you to attend, we need you the share this message, we need you to get involved. Use the coupon VRF100 to save $100 when you BUY YOUR TICKET Listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS552

Welcome to Boostly Podcast Episode 719. This episode of the Boostly podcast features a deep dive into Breezeway, a property operations and guest experience platform, with its CEO and founder, Jeremy. The platform, which focuses on helping short-term rental hosts improve the guest experience through optimal property preparation, maintenance, and communication, is discussed in detail. Jeremy shares insights into the genesis of Breezeway, its core functionalities including detailed task management, messaging for seamless host-guest communication, and guidebooks for enhancing guest experience. The podcast further explores the importance of operational excellence in the hospitality industry, especially for short-term rentals, the evolving trends towards professionalism, and how Breezeway's integrated solutions address the operational complexities facing hosts today. Finally, Jeremy discusses the future of guest experience and teases upcoming features aimed at further reducing the operational load on hosts while elevating guest satisfaction. www.breezeway.io https://www.linkedin.com/company/breezeway/ https://www.instagram.com/breezeway.io/?hl=en https://Boostly.co.uk https://Boostly.co.uk/5steps https://instagram.com/boostlyuk https://Boostly.co.uk/podcast Learn more about your ad choices. Visit megaphone.fm/adchoices

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we'll answer your questions on Airbnb, STRs, real estate, and everything in between.Holly asks:What systems and processes do you use to train virtual assistants and other staff members? Where do you store them, how do you build them, and on what platforms? We are trying to systemize every single process so that we can control everything we can.(00:01:23) Question About Training STR Systems & Processes (00:02:15) Using Zoom & Loom to Stay Connected to Your Team(00:04:59) Recommend Asana for Training Management (00:09:11) Building Personalized Trained Protocol (00:10:36) Other Enterprise Tools & Suggested Software (00:11:40) Breezeway for Maintenance, Inspections & Cleaning(00:13:28) 3 Hot Tips for Operational Efficiency Thanks to everyone who submitted questions. To hear your voice on the show and send a question to Sarah and Annette, submit your burning hosting questions at: hostinghotline.com.Resources:• Visit thanksforvisiting.com/workshop to watch our Hosting Business Mastery Method workshop!• Airbnb Essentials Checklist: hostchecklist.com• Asana Training: Paul Minors YouTube Channel• Software Tools: Asana, Notion, Trello, Hubspot, Slack, and VoxerThanks for Visiting is produced by Crate Media.Mentioned in this episode:StayFi | Go to www.stayfi.com and enter TFV to get 50% off your first three months.Quiz | Take our quiz to reveal your hosting personality style!

In this last episode of Season 1 of Workflows and Espressos, Meaghan breaks down her starts and stops for businesses in 2024. She speaks on the importance of feedback from homeowners, guests and employees in managing a business effectively within the hospitality sector, stressing the importance of constructive feedback. Meaghan emphasizes balancing flexibility with structure, utilizing data across all departments, avoiding micromanagement, embracing change, and limiting objectives for a focused approach. She advises on the importance of empowering employees while focusing on areas they excel in. Connect with Meaghan! This episode is brought to you by our sponsors at: Breezeway- Workflows & Espressos listeners get $100 off when you sign up for Breezeway! AirDNA- 1st Month Free for a Pro AirDNA Subscription. Use code WORKFLOWS at checkout for savings Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

Join Alex & Annie with a cute participation of Chloe, newest furry member of the family, as they delve into the current vacation rental market trends. They share their insights on the fluctuating booking rates and the explosion of Airbnb listings, particularly in the Myrtle Beach area. The duo discusses the critical need for property managers to diversify their booking strategies and the importance of direct bookings as a way to build resilience in an increasingly competitive market. Key Takeaways:

Today's export guest is Tanya Rooney, a creative real estate seeker, life guide and owner of BAFS Real Estate + Yay You're Here Properties. We're thrilled that she's taken the time to join us today to talk about a very important, and very on-trend, topic in our industry: motels and mid-term rentals.She gives us the low down on a painstaking deal that did NOT go through, sharing important lessons so you can better understand and take action on your own real estate opportunities in the future. We're talking underwriting, we're talking numbers, we're talking inspections – all the juicy behind-the-scenes nuance that you won't see on TikTok or in YouTube comment sections. Tanya joined our membership years ago and has always been a champion of masterminds, really leveraging the power of networking. She's a great resource for other hosts and a perfect example of how, even when things don't go exactly as planned, they can be of benefit to our end goals.(00:01:26) #STRShareSunday: @elylogcabin(00:05:42) BTS of Tanya Rooney's Short-Term Rental Business(00:12:34) Setting Up an Exciting New Real Estate Deal (00:24:36) Inspecting a Potential Motel Acquisition (00:26:58) Leveraging Her Network to Underwrite the Deal (00:35:29) Interior Design on a New STR Space(00:37:53) When (and How) a Motel Deal Breaks Down(00:44:37) Important Lessons & Tough Takeaways (00:50:28) Making the Magic Happen Through NetworkingResources:• Visit thanksforvisiting.com/workshop to watch our Hosting Business Mastery Method workshop!• Airbnb Essentials Checklist: hostchecklist.com• #STRShareSunday: @elylogcabin• Sign up for STRInsights: app.strinsights.com• Instagram: @tanyarooneymn• Get ahold of Tanya: tanyarooney.com• Yay You're Here Minnesota: yyhmn.com• Read: Hospitable Hosts 3• Mike Hicks: Instagram and TikTokThanks for Visiting is produced by Crate Media.Mentioned in this episode:Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Breezeway | Go to breezeway.io/tfv to claim your free implementation when you start a Breezeway account.Visit MinoanExperience.com and tell them TFV sent you!Hostfully | Go to https://www.hostfully.com/influencers/thanks-for-visiting/ and use TFV100 to get $100 off your subscription.Join us for our live, free, host masterclass and learn how to OWN your digital real estate! Sign up at

This week Meaghan discusses the importance of navigating through regulations and compliance in the vacation rental industry. She emphasizes the significance of forming alliances with local authorities, chambers, and other businesses. The mantras of being a good neighbor, community involvement, and having professional legal advice are also underlined. Meaghan ends with encouraging listeners to be active community participants and to treat neighbors and clients with respect and professionalism. Connect with Meaghan! This episode is brought to you by our sponsors at: Breezeway- Workflows & Espressos listeners get $100 off when you sign up for Breezeway! AirDNA- 1st Month Free for a Pro AirDNA Subscription. Use code WORKFLOWS at checkout for savings Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

Today's expert guest is Sara Sokol. Sarah is the creator of the Dogs Welcome Facebook group and vacation rental listing website as well as owner/operator of her own very pet-friendly, and award winning, vacation rental on the coast of Maine.She created the Dogs Welcome community as a place to connect dog friendly STR hosts with humans who travel with their dogs as a place to advertise her own property and has watched the community explode with growth over the past year and a half. Its website now features sortable listings to make it even easier for travelers with their pets to find appropriate lodging.We detail her journey from dog training into dog hosting, reveal her incredible communication style for conveying house rules as they relate to pet behavior, and spend a healthy chunk of time on cleaning recommendations, pet fees, and the all-important couch covers.If there's one thing we know about people, it's that they love (and travel) with their furry friends. Opening up your listing to pets is a surefire way to expand your audience and supercharge your bookings – as long as you have the right plans and policies in place to make it work.(00:01:24) #STRShareSunday: @hillsideamble(00:05:06) Sarah Sokol: Pet Vacation Expert(00:08:41) Defining Pet-Friendly vs. Pet Welcoming(00:16:37) Being a Good Neighbor as a Pet-Friendly STR(00:22:18) Managing Damage & Special Cleanings(00:41:37) Dogs Welcome Facebook GroupResources:• Visit thanksforvisiting.com/workshop to watch our Hosting Business Mastery Method workshop!• Airbnb Essentials Checklist: hostchecklist.com• Website: dogs-welcome.net• Sara's favorite things: dogs-welcome.net/my-favorite-things• Breezeway pet-friendly checklist: breezeway.io/pet-checklistThanks for Visiting is produced by Crate Media.Mentioned in this episode:Get on the waitlist now at thanksforvisiting.com/waitlistJoin us for our live, free, host masterclass and learn how to OWN your digital real estate! Sign up at hostmasterclass.com.Hostfully | Go to https://www.hostfully.com/influencers/thanks-for-visiting/ and use TFV100 to get $100 off your subscription.Visit MinoanExperience.com and tell them TFV sent you!Breezeway | Go to breezeway.io/tfv to claim your free implementation when you start a Breezeway account.

This week, Meaghan highlights the importance of crafting a consistent and personalized guest experience to create lasting customer relationships in the vacation rental industry. She touches on the aspect of creating a local experience for guests to make them feel at home and shares examples of how local businesses can be integrated into guest offerings. Meaghan shares her thoughts about maintaining a balance in providing 'unreasonable hospitality', asserting that a portion of the budget should be allocated to unexpected guest services. She emphasizes that the ultimate goal is to treat guests like they are at home and to make them feel like a local in their temporary community. Connect with Meaghan! This episode is brought to you by our sponsors at: Breezeway- Workflows & Espressos listeners get $100 off when you sign up for Breezeway! AirDNA- 1st Month Free for a Pro AirDNA Subscription. Use code WORKFLOWS at checkout for savings Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

Today's expert guest is Tara Zirker. Tara is the owner and founder of Successful Ads Club, a high-touch support training platform where she teaches thousands of business owners how to rapidly scale their small businesses through the power of Facebook and Instagram Ads with tiny budgets (and has received over 1,000 positive student reviews!).She's worked on ad campaigns with people like Marianne Williamson (New York Times bestselling author), Jordan Lee Dooley (multiple 7-figure lifestyle entrepreneur), and Hilary Rushford (multiple 7-figure style guru), and has spoken at large conferences like Social Media Marketing World & Traffic and Conversions.In this episode, Tara shares how to get started with Facebook ads, even on a tiny budget – you can start with as little as $10 a day! We also discuss the most common mistakes people make, what metrics to watch to ensure you never pay too much for a lead, and how to avoid wasting money on Facebook Ads.Join us live with Tara! www.thanksforvisitingads.com(00:00:00) #STRShareSunday: @lil.desert.cabin(00:00:00) How Tara Got Into Digital Advertising(00:00:00) Campaign Budgets : Big & Small(00:00:00) Most Common Mistakes People Make(00:00:00) Audience Retargeting & How To Do It Effectively(00:00:00) What You Need: Platform, Financial & Time Commitments(00:00:00) Tips for Measuring the Efficacy of Your Facebook Ads(00:00:00) Top Tools for Generating Click-Worthy Creative(00:00:00) Frequent Frustrations & Roadblocks to AvoidResources:Visit thanksforvisiting.com/workshop to watch our Hosting Business Mastery Method workshop!Airbnb Essentials Checklist: hostchecklist.comSuccessful Ads Club: successfuladsclub.comWebsite: tarazirker.comInstagram: @tarazirkerLinkedin: Tara Zirker#STRShareSunday: @lil.desert.cabinThanks for Visiting is produced by Crate Media.Mentioned in this episode:Hostfully | Go to https://www.hostfully.com/influencers/thanks-for-visiting/ and use TFV100 to get $100 off your subscription.Get on the waitlist now at thanksforvisiting.com/waitlistSuccessful Ads Club | Join us Thursday, February 22nd at 1:00pm ET. Save your spot at thanksforvisitingads.comBreezeway | Go to breezeway.io/tfv to claim your free implementation when you start a Breezeway account.Visit MinoanExperience.com and tell them TFV sent you!

In this episode, Meaghan discusses technology in the short-term rental industry. Focusing on AI, smart tech, and operational efficiency tools, she highlights how companies are leveraging these technologies for improved results. She emphasizes the importance of team opinion, proper tech utilization, and deliberate automation to improve the guest experience and streamline processes. Packed with practical tips, Meaghan also touches on property management systems, suggesting every short-term rental operation should have one. She provides specific examples with AI, detailing how platforms like ChatGPT can analyze data, create marketing campaigns, and more. Connect with Meaghan! This episode is brought to you by our sponsors at: Breezeway- Workflows & Espressos listeners get $100 off when you sign up for Breezeway! AirDNA- 1st Month Free for a Pro AirDNA Subscription. Use code WORKFLOWS at checkout for savings Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

Meet Jeremy Gall, Founder & CEO of Breezeway  — the leading property care, operations and messaging platform for hospitality entrepreneurs. Growing up, Jermey wanted to be a professional basketball player. And while he never made it into the NBA, he did make it into Law School. But Jeremy's professional career as an attorney wouldn't last long because he was bit by that sneaky, but ever so enticing, entrepreneurial bug. Tune into hear the exciting story of how Jeremy co-founded and built Flipkey, the first online marketplace for vacation rentals, which was ultimately acquired by Trip Advisor, why he built Breezeway, the industry's leading operations hub, and the opportunity he sees for other hospitality innovators and entrepreneurs over the next 5 years. Learn more about Breezeway Connect with Jeremy on LinkedIn This episode is brought to you by Summer.  Summer takes the headache out of owning a vacation rental by taking care of sourcing, designing, furnishing and managing your home. What makes Summer especially unique is the pathway to ownership that they offer — think of this as an option to “try before you actually buy an Airbnb”  Here's how Summer's Gradual Ownership model works: You work with Summer to find the perfect vacation rental — one that's in a market that you want to vacation to and also in a market that makes sense for a vacation rental. Summer guides you through the whole discernment process of where, when and what kind of home to buy. When you find the right home, put down a downpayment of 15+% but Summer buys the home for you and holds it for up to two years — during this time you can buy back the home from them any time you are ready or, after the two year period you can decide you DON'T want the home and get a full refund of your down payment. Also, Summer covers all of the closing costs and fees for the upfront purchase on the home, as well as furnishing and design. This means you pay far less out of pocket than you would if you bought the home yourself from day one. So if you've been looking for a way to beta test the whole Airbnb game, this is your sign. Go and chat with my new friends at Summer and tell them that Zach from Behind the Stays sent you there way. Have you signed up for Ping yet? Ping makes it easy for guests to be notified when their favorite Airbnbs become available — and it's the secret tool the best Airbnb hosts use to maximize bookings. Sign up today at bnbping.com About the Show Behind the Stays is brought to you twice a week by Sponstayneous — a free, biweekly newsletter that brings subscribers the best last-minute deals and upcoming steals on Airbnb.   You can subscribe, for free, at www.sponstayneous.com.  Behind the Stays is hosted by Zach Busekrus, co-founder of Sponstayneous, you can connect with him on Twitter at @zboozee.

Today's expert guest is Kenny Bedwell, in a session recorded at TFVCON2023 in Columbus, Ohio. Kenny founded STR Insights in 2021 as a tool to help investors find the most advantageous STR markets for their unique circumstances using advanced data analytics.We pulled Kenny aside to have a side chat – between his immensely popular educational sessions at the conference – to dig in a little deeper on what he had been presententing to attendees: How to use data to inform good decision making. He shares the top mistakes people are making when researching and buying rental property and sheds some light on a few positive trends he's seeing across the industry. We also touch on the idea of tagging along with the creation of new National Parks and share a few recommended analytics tools.It's 2024, people! Data analytics is table stakes to running any optimized business, especially in a space like ours, where so much personalized information is collected on a daily basis.(00:01:27) #STRShareSunday: @eclipse_poconos(00:07:29) Most Common Mistakes Made in Real Estate Prospecting(00:12:28) Kenny Bedwell on the Future of the Short-Term Rental Industry(00:14:55) Sarah & Annette Comment on Kenny's TipsResources:Visit thanksforvisiting.com/workshop to watch our Hosting Business Mastery Method workshop!Airbnb Essentials Checklist: hostchecklist.com#STRShareSunday: @eclipse_poconosSTR Insights: app.STRinsights.comVisit rentresponsibly.org for information on what's going on in your marketRecommended STR analytics tools: PriceLabs, AirDNA, and KeyDataThanks for Visiting is produced by Crate Media.Mentioned in this episode:Successful Ads Club | Join us Thursday, February 22nd at 1:00pm ET. Save your spot at thanksforvisitingads.comGet on the waitlist now at thanksforvisiting.com/waitlistHostfully | Go to https://www.hostfully.com/influencers/thanks-for-visiting/ and use TFV100 to get $100 off your subscription.Relay | Go to https://relayfi.com/?referralcode=ThanksForVisiting for your FREE business banking account.Breezeway | Go to breezeway.io/tfv to claim your free implementation when you start a Breezeway account.Visit MinoanExperience.com and tell them TFV sent you!

Joining us on Merchants of Change this week is Matt Barr, former Bentley basketball player and current VP of Sales & Client Success at Breezeway!15:45 Starting at a Small or Large Company17:27 Advice to Transitioning Athletes27:45 Pillars to Sales Success as a BDR35:07 What it Means to be Dialed In as a Sales Professional-------------------------Connect with us on social @shiftathlete on all platforms! Learn more about Shift Group at shiftgroup.ioToday's guest: https://www.linkedin.com/in/mattjbarr/To our Athletes & Veterans: We will find you a career that you love, over prepare you for success, and connect you with great companies where you will grow, learn, and earn consistently.To our Hiring Partners: We will help you find the best candidates in the world that will outwork, outlearn, and outperform your highest expectations. We will work closely with you to match our candidates to your leadership style, your culture, and your expectations for performance.

In the third episode of Workflows and Espressos, Meaghan offers insights on financial management for vacation rentals, highlighting the importance of budgeting, employee-to-property ratio, and effective revenue management. Key takeaways include the necessity of creating a budget plan and having regular P&L reviews, understanding the point of profitability for each rental unit, leveraging technology for better revenue management, and communication with the team and owners on budget matters. Meaghan also gives tips on reducing unnecessary expenses for the year while keeping service levels high. Connect with Meaghan! This episode is brought to you by our sponsors at: Breezeway- Workflows & Espressos listeners get $100 off when you sign up for Breezeway! AirDNA- 1st Month Free for a Pro AirDNA Subscription. Use code WORKFLOWS at checkout for savings Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

Today's expert guest is Catherine Ratcliffe. A vacation rental owner and host since 2018, she's pivoted from a successful HR career to run a consulting business where she takes on tough subjects for employers and hosts – including today's heavy topic, the global human trafficking crisis.Catherine shares subtle details to look out for and security protocols to implement in your business to combat this horrific invisible threat. You will leave this episode with a list of new methods to root this evil out from where it lurks, to identify issues in your organization or that of your partners and vendors, and to act on what you see.In the United States, we are the largest consumer of our own people. Host, guest, interested in our industry or not – if you are a member of society, this conversation applies to you. This is going to take everybody, globally, elevating our awareness and being on board with the mission of ending human trafficking.(00:01:25) #STRShareSunday: @yyhminnesota(00:06:20) Catherine Ratcliffe's Mission & Inspirations(00:13:59) Recommended Step-by-Step Training Protocol (00:22:08) What Can STR Hosts Do to Combat Human Trafficking?(00:31:45) How to Address Trafficking Issues That You NoticeResources:Linkedin: Catherine RatcliffePolaris ProjectThe NO MORE ProjectAlliance to End Human TraffickingFlorida Alliance To End Human Trafficking Training CourseVisit thanksforvisiting.com/workshop to watch our Hosting Business Mastery Method workshop!Airbnb Essentials Checklist: hostchecklist.com#STRShareSunday: @yyhminnesotaThanks for Visiting is produced by Crate Media.Mentioned in this episode:Successful Ads Club | Join us Thursday, February 22nd at 1:00pm ET. Save your spot at thanksforvisitingads.comGet on the waitlist now at thanksforvisiting.com/waitlistMinoanVisit MinoanExperience.com and tell them TFV sent you!Breezeway | Go to breezeway.io/tfv to claim your free implementation when you start a Breezeway account.Relay | Go to https://relayfi.com/?referralcode=ThanksForVisiting for your FREE business banking account.Hostfully | Go to https://www.hostfully.com/influencers/thanks-for-visiting/ and use TFV100 to get $100 off your subscription.

This episode Meaghan covers the importance of brand loyalty, aromatic marketing, and crafting a rental's unique brand. She delves into the specifics of brand creation, its implementation, and consistency. Meaghan also offers advice on how to build a strong brand and emphasizes the significance of tying the brand with strategic goals, extending a memorable and consistent customer experience, and the influence it has on direct booking percentages. Connect with Meaghan! This episode is brought to you by our sponsors at: Breezeway- Workflows & Espressos listeners get $100 off when you sign up for Breezeway! AirDNA- 1st Month Free for a Pro AirDNA Subscription. Use code WORKFLOWS at checkout for savings Links: Apple Podcasts - Link Spotify - Link Hospitality.FM - Link — Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

Today's expert guest is Bill Allen in an interview conducted during TFVCON2023. Bill's informative presentation inspired and empowered attendees to seek out creative financing outside of the typical bank structure. It may sound scary, but the logic behind this shift will surprise you!Amid the buzz and bustle of the conference atmosphere, Bill gets tactical with tools to shift your mindset from lender to partner, from building a transaction to building a relationship. He also shares wisdom on what to do when it goes wrong, and how to hack your process to avoid failure (at least in the traditional sense) altogether.It's an eye opening perspective, to be sure. Check out the below linked related episodes for more information on these concepts, and keep an eye out for upcoming episodes in this area as more and more short-term hosts look to pull the plug on their short-term rental dreams. (00:01:23) #STRShareSunday: @theadamsfarmhousevt(00:04:11) Exploring the Idea of Family/Friendly Financing(00:06:52) Mastering the Mindset of Creative STR Financing(00:10:39) What Happens When an STR Deal Doesn't Work Out?(00:15:52) Changing How We View & Use BanksResources:Visit thanksforvisiting.com/workshop to watch our Hosting Business Mastery Method workshop!Airbnb Essentials Checklist: hostchecklist.com#STRShareSunday: @theadamsfarmhousevtTips for Establishing a Private Lending Partnership #281Buying Land & Property Using Creative Financing Options with Mike Hicks #124Read: Failing Forward: Turning Mistakes into Stepping Stones for SuccessThanks for Visiting is produced by Crate Media.Mentioned in this episode:Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Join us for our live, free, host masterclass and learn how to OWN your digital real estate! Sign up at hostmasterclass.com.Breezeway | Go to breezeway.io/tfv to claim your free implementation when you start a Breezeway account.Relay | Go to https://relayfi.com/?referralcode=ThanksForVisiting for your FREE business banking account.

Today's expert guests, James and Laureta, are Superhosts with nine years of multimarket hosting experience. They started their short-term rental journey by renting out a bedroom in the apartment Laureta was living at the time – in Brooklyn – and together, they soon discovered their love of restoring historic buildings and dynamic properties.Of course, we ask Laureta about that first risky listing – two rooms in her own apartment in the early days of Airbnb – about launching and scaling their hosting business, and more, but the crux of our conversation falls on the harsh reality of New York City's newly implemented STR ban. Now, is it a total ban? No. James and Laureta still operate their listings as short-term rentals in New York City. It can be done, but you have to know your stuff (and be in the right building) to make it happen. James and Laureta show us the way.Tune in to get the skinny on hosting in the city, pre- and post- regulations, and how these two brilliant entrepreneurs have leveraged their ability to think ahead of the game on their way to building a short-term empire down the east coast.(00:01:29) #STRShareSunday: @hyggesonoma(00:06:00) Getting Into the New York (Hosting) State of Mind(00:15:57) Reimagining an Abandoned Bed-Stuy Space(00:24:43) The Community of Hosts & Hosting in NYC(00:29:21) Is This the End of Short-Term Rentals in New York?(00:32:19) Team Structure & Future Plans(00:40:59) NYC Housing Crisis vs. STR RegulationsResources:Visit thanksforvisiting.com/workshop to watch our Hosting Business Mastery Method workshop!Airbnb Essentials Checklist: hostchecklist.comInstagram: @jamesandlauretaAirbnb Profile: About James And Laureta#STRShareSunday: @hyggesonoma Thanks for Visiting is produced by Crate Media.Mentioned in this episode:Relay | Go to https://relayfi.com/?referralcode=ThanksForVisiting for your FREE business banking account.Breezeway | Go to breezeway.io/tfv to claim your free implementation when you start a Breezeway account.Join us for our live, free, host masterclass and learn how to OWN your digital real estate! Sign up at hostmasterclass.com.Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!

Today's expert guest is Sarah Weaver, co-author of the new MTR management book, 30 Day Stay. She joins the show to detail her amazing journey – around the world and back again – to Omaha, where she's now grown roots as a trusted MTR hosting mentor, real estate investor, business coach, speaker, and global workshop leader.Sarah is financially free and has leveraged mid-term rentals to design a life she loves. In this episode, we hear all about the beginning of her travels – managing her first property from Argentina and buying her second from Mexico – all the way through to her burgeoning empire in the American midwest (with a pandemic pitstop in New Zealand, of course).Her wealth of experience and wisdom goes so much deeper than midterm rentals; steeped in the low-grade pressure cooker of solo female global travel and through work with her own mentors, her perspective on the world gives us so much to learn from.Grab Sarah's book, 30 Day Stay, published by Bigger Pockets here: https://amzn.to/3RjlpUo(00:01:13) #STRShareSunday: @40th.and.fruit(00:06:49) Sarah Weaver's Worldwide Hosting Journey(00:17:10) Managing Rapid Growth in 2020/21(00:27:05) Shifting Strategy to Mid-Term Rentals (00:46:58) Growing Roots in Omaha, NebraskaResources:Visit thanksforvisiting.com/workshop to watch our Hosting Business Mastery Method workshop!Airbnb Essentials Checklist: hostchecklist.comRead: 30 Day Stay by Sarah Weaver & Zeona McIntyreInstagram: @sarahdweaverFurnishing services: Arya Design ServicesInvestor retreats: Invested Adventures#STRShareSunday: @40th.and.fruitThanks for Visiting is produced by Crate Media.Mentioned in this episode:Breezeway | Go to breezeway.io/tfv to claim your free implementation when you start a Breezeway account.Relay | Go to https://relayfi.com/?referralcode=ThanksForVisiting for your FREE business banking account.Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Join us for our live, free, host masterclass and learn how to OWN your digital real estate! Sign up at hostmasterclass.com.

Today's expert guest is Monique DeLorenzo, a host who was eager to dive deeper into the financials of our great industry. In addition to hosting her cute Vermont a-frame property, she's also a solutions consultant with PriceLabs, a revenue management tool for hosts and property managers that provides users with dynamic pricing and market insights.We use PriceLabs and were inspired to email Monique as soon as the Airbnb winter release became public, to see if she had any insight on the cleaning fee changes and how one might best leverage our new parameters in that area to maintain, or even boost, revenue.She covers that and so much more in this super deep dive on dynamic pricing. You don't want to miss this one as you set your goals and expectations for the new year and beyond. (00:01:22) #STRShareSunday:@littlecoveaframe(00:03:37) (Re)Introducing Monique DeLorenzo (00:16:34) Singing the Praises of Dynamic Pricing(00:19:55) Update on Airbnb Platform Changes(00:27:29) Common Pricing Mistakes that Hosts Make(00:34:14) PriceLabs vs. Airbnb Smart Pricing(00:40:50) Final Word on Airbnb Cleaning FeesResources:PriceLabs: Revenue Management for Vacation RentalsVisit thanksforvisiting.com/workshop to watch our Hosting Business Mastery Method workshop!Airbnb Essentials Checklist: hostchecklist.com#STRShareSunday: @littlecoveaframeConnect with Monique: @thevermontaframeThanks for Visiting is produced by Crate Media.Mentioned in this episode:Breezeway | Go to breezeway.io/tfv to claim your free implementation when you start a Breezeway account.Hostfully | Go to https://www.hostfully.com/influencers/thanks-for-visiting/ and use TFV100 to get $100 off your subscription.Relay | Go to https://relayfi.com/?referralcode=ThanksForVisiting for your FREE business banking account.Join us for our live, free, host masterclass and learn how to OWN your digital real estate! Sign up at hostmasterclass.com.Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!

Sarah and Annette celebrate ten of the most impactful, educational, and memorable episodes of the year. Seven fantastic (female-led) guest episodes, three editions of Hosting Hotline, and one bonus release make the cut in this recap of 2023, before we look ahead at 2024 and beyond.Direct booking, legislation and regulation, and making the decision to buy/sell are just a few trending STR topics going into the new year. If you are in the midst of one, or another tricky situation, and are willing to be open and vulnerable in a conversation for our audience, we'd love to have you on the show. Email hi@thanksforvisiting.com to get things started!(00:01:44) #STRShareSunday: @foxtailcabin(00:04:42) 2023: Recapping a Hard Pivot for Hosts(00:06:42) Celebrating our Top 7 Guest Episodes of 2023(00:21:27) Hosting Hotline: Top Host Inquiries of 2023Resources:Visit thanksforvisiting.com/workshop to watch our Hosting Business Mastery Method workshop!Airbnb Essentials Checklist: hostchecklist.com#STRShareSunday: @foxtailcabinThanks for Visiting is produced by Crate Media.Mentioned in this episode:Breezeway | Go to breezeway.io/tfv to claim your free implementation when you start a Breezeway account.Join us for our live, free, host masterclass and learn how to OWN your digital real estate! Sign up at hostmasterclass.com.Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Hostfully | Go to https://www.hostfully.com/influencers/thanks-for-visiting/ and use TFV100 to get $100 off your subscription.Relay | Go to https://relayfi.com/?referralcode=ThanksForVisiting for your FREE business banking account.

Sarah and Annette drop in for a holiday season solo to reinforce the importance of establishing a well-organized structure to run your short-term rental business, from branding, SEO, and social/print/email marketing to bookings, guest management, maintenance, housekeeping, inspections, and so much more.Get a pro rundown on what roles and responsibilities to prioritize in three main areas of your business: Marketing/Sales, Operations, and Admin/Finance. And don't miss Sarah's recommendation for which order to follow when hiring for these positions, at the end of the episode.To follow along, listeners are invited to download our FREE org chart template: thanksforvisiting.com/org-chart.(00:01:22) #STRShareSunday: @blissfulburrow(00:04:20) Why You Should Organize Your STR Business(00:08:32) Empower Your Sales & Marketing Department (00:14:15) Short-Term Rental Operations Department(00:22:17) What Makes a Good Finance & Admin Department?(00:27:10) Sarah & Annette Recommend a Short-Term Rental Org ChartResources:Visit thanksforvisiting.com/workshop to watch our Hosting Business Mastery Method workshop!Airbnb Essentials Checklist: hostchecklist.comDownload our org chart: thanksforvisiting.com/org-chart#STRShareSunday: @blissfulburrowThanks for Visiting is produced by Crate Media.Mentioned in this episode:Breezeway | Go to breezeway.io/tfv to claim your free implementation when you start a Breezeway account.Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Hostfully | Go to https://www.hostfully.com/influencers/thanks-for-visiting/ and use TFV100 to get $100 off your subscription.Relay | Go to https://relayfi.com/?referralcode=ThanksForVisiting for your FREE business banking account.Join us for our live, free, host masterclass and learn how to OWN your digital real estate! Sign up at hostmasterclass.com.

Today's expert guest, Mark Simpson, helps hosts get the tools, tactics, training – and most importantly – the confidence to boost their direct bookings. After working in hospitality for many years, he founded Boostly in 2016 in the UK and his mission there is to empower people to own their own bookings.Mark's the poster child for direct booking, so in today's episode, we talk all about diversifying your process and leaning into the direct model – covering who direct booking most benefits, how to power through painful growth, and his new documentary!For the past year, Mark followed and coached two STR hosts, one in the US and one in the UK. They both navigate unique scenarios, painting an informative picture of what it takes to effectively scale in this industry. Don't miss its premiere on December 26th on YouTube.(00:01:25) #STRShareSunday: @domehausholidays(00:08:18) Update on Mark Simpson's Mission(00:15:13) Effective Ways to Communicate With Guests(00:28:44) Sharing the Hosting Experience on YouTube(00:36:25) Navigating the Ups & Downs of Direct Booking(00:40:47) Airbnb's Winter Update vs. Direct BookingsResources:Visit thanksforvisiting.com/workshop to watch our Hosting Business Mastery Method workshop!Airbnb Essentials Checklist: hostchecklist.com#STRShareSunday: @domehausholidaysPodcast: The Boostly PodcastThanks for Visiting is produced by Crate Media.Mentioned in this episode:Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Breezeway | Go to breezeway.io/tfv to claim your free implementation when you start a Breezeway account.Relay | Go to https://relayfi.com/?referralcode=ThanksForVisiting for your FREE business banking account.Hostfully | Go to https://www.hostfully.com/influencers/thanks-for-visiting/ and use TFV100 to get $100 off your subscription.

Today's expert guest is Jessie Lang, a buy-and-hold investor with over 70 (!) rentals in Columbus Ohio – most of which she's acquired since 2021. She has used the BRRRR method to acquire her portfolio with little to none of her own money left in the deals. Now, she's committed to teaching others how to do the same – and we get a great outline of it today.Jessie walks us through the BRRRR Method, sharing the real-life math on an active project she's working on right now to illustrate exactly how it works and why it's been so successful for her. Of course, we also compare and contrast how this method applies to STRs, where it works and where you might need to tweak your approach.We also go over her process for qualifying residents, because if you are even considering mid-term rentals (let alone long-term), you need to understand that you are no longer hosting guests. You are hosting residents, and specific laws kick into place that you might not be used to.(00:01:44) #STRShareSunday: @lakearrowheadmanor (00:05:37) Jessie Lang's Path to 70 Rentals(00:10:42) BRRRR Method 101(00:16:34) Success Tips & Common Beginner Mistakes(00:27:18) BRRRR-bnb: Does it Work for STRs?(00:29:34) Effective Resident Communication Practices (00:35:34) How to Qualify Potential Renters(00:48:27) Jessie's Long Term Plan for the FutureResources:Visit thanksforvisiting.com/workshop to watch our Hosting Business Mastery Method workshop!Airbnb Essentials Checklist: hostchecklist.comUnlocked Guide: Unlocked Guide#STRShareSunday: @lakearrowheadmanor Thanks for Visiting is produced by Crate Media.Mentioned in this episode:Breezeway | Go to breezeway.io/tfv to claim your free implementation when you start a Breezeway account.Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Relay | Go to https://relayfi.com/?referralcode=ThanksForVisiting for your FREE business banking account.Hostfully | Go to https://www.hostfully.com/influencers/thanks-for-visiting/ and use TFV100 to get $100 off your subscription.Join us for our live, free, host masterclass and learn how to OWN your digital real estate! Sign up at hostmasterclass.com.

Don't forget Fido for today's special pet-themed episode of Thanks For Visiting as we unpack the immense power of the pet-friendly designation on Airbnb, recommended processes and platforms to smooth out your animal operations, and preview our brand new Pet-Friendly Essentials Checklist: breezeway.io/pet-checklist.That's right, we've created the most comprehensive pet checklist that we could so that you can download it and use it to set up your rental to be pet friendly. In this episode, we spotlight Breezeway as our partner in data collection on this project – sharing a few eye-opening figures on how welcoming pets into your properties can impact your bottom line.We also touch on recommended cleaning supplies, offer up some ideas on homey pet-themed amenities, and do a deep dive on what your tech stack might look like when it's all said and done. Make 2024 the year you check that box, invite furry family members into your homes, and watch as your booking and profitability metrics get a case of the zoomies. (01:29) #STRShareSunday: @cedarglengetaway(04:45) Breezeway Shares the Data on Pet-Friendly Rentals (08:19) Preview to Pet-Friendly Essentials Checklist(17:55) Recommended Cleaning Supplies & Communicating Pet RulesResources:Pet-Friendly Essentials Checklist: breezeway.io/pet-checklistVisit thanksforvisiting.com/workshop to watch our Hosting Business Mastery Method workshop!Airbnb Essentials Checklist: hostchecklist.com#STRShareSunday: @cedarglengetawayThanks for Visiting is produced by Crate Media.Mentioned in this episode:Relay | Go to https://relayfi.com/?referralcode=ThanksForVisiting for your FREE business banking account.Hostfully | Go to https://www.hostfully.com/influencers/thanks-for-visiting/ and use TFV100 to get $100 off your subscription.Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Breezeway | Go to breezeway.io/tfv to claim your free implementation when you start a Breezeway account.Join us for our live, free, host masterclass and learn how to OWN your digital real estate! Sign up at hostmasterclass.com.

Today, we unpack Airbnb's 2023 winter platform update, featuring: Guest Favorites, revamped reviews, a New Listings tab, enhanced pricing and payouts, expanded co-hosting support, smart lock integration, and much more.Plus, we touch on what it all means for the future for hosts, co-hosts, guests, and the short-term rental industry as a whole. What do you think of the updates? We'd love to hear from you by email at hi@thanksforvisiting.me.(01:29) #STRShareSunday: @thepineconehouse(03:37) What's New to Airbnb in Winter 2023?(09:32) Improvements & Additions for Hosts (14:15) Consolidation of Communication: One-Stop Shop?(20:00) Changes to the Airbnb Earnings Dashboard Resources:Visit thanksforvisiting.com/workshop to watch our Hosting Business Mastery Method workshop!Airbnb Essentials Checklist: hostchecklist.com#STRShareSunday: @thepineconehouseThanks for Visiting is produced by Crate Media.Mentioned in this episode:Hostfully | Go to https://www.hostfully.com/influencers/thanks-for-visiting/ and use TFV100 to get $100 off your subscription.Relay | Go to https://relayfi.com/?referralcode=ThanksForVisiting for your FREE business banking account.Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Join us for our live, free, host masterclass and learn how to OWN your digital real estate! Sign up at hostmasterclass.com.Breezeway | Go to breezeway.io/tfv to claim your free implementation when you start a Breezeway account.

Today's expert guest is Marilynn Taylor. Marilynn feels like an old friend but we met this year, as she flew all the way from California to grace that stage at TFVcon to educate our audience on building sustainable, heart-centered hospitality businesses.She's been a short-term rental host since before 2004 (yes, that's pre-Airbnb), is a fellow HGTV alum, and now, as an Airbnb ambassador, dedicates her time and energy to helping hosts like you reach your potential in the space. We hear all about how she went from dancer and makeup artist to STR OG, get her informed POV on how online booking has changed over the years, learn how to build your own security blanket with direct booking, and determine once and for all, the fate of Airbnbust.(00:03:30) #STRShareSunday: @theblakshak(00:07:25) Marilynn Taylor's Background in Hosting(00:16:59) Online Bookings: Then vs. Now(00:19:27) How Marilynn Got Kicked Removed From Airbnb(00:23:26) Working Without the Security Blanket of Airbnb (00:29:27) What To Watch for Dealing With Potential Guests(00:32:23) Why to Stage Vintage Furniture in Your Listings (00:41:12) Tips for Selling Your Vacation Rental Property(00:47:22) Airbnbust: Is It All Over?Resources:Visit thanksforvisiting.com/workshop to watch our Hosting Business Mastery Method workshop!Airbnb Essentials Checklist: hostchecklist.comInstagram: @marilynntaylorWebsite: marilynntaylor.com#STRShareSunday: @theblakshakThanks for Visiting is produced by Crate Media.Mentioned in this episode:Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Hostfully | Go to https://www.hostfully.com/influencers/thanks-for-visiting/ and use TFV100 to get $100 off your subscription.Relay | Go to https://relayfi.com/?referralcode=ThanksForVisiting for your FREE business banking account.Join us for our live, free, host masterclass and learn how to OWN your digital real estate! Sign up at hostmasterclass.com.Breezeway | Go to breezeway.io/tfv to claim your free implementation when you start a Breezeway account.

Breezeway's Justin Ford is back sharing his top holiday safety tips and tricks for rental properties. He covers the most likely accidents that occur during the holidays; why the month between Thanksgiving and Christmas are so deadly in terms of fires and other accidents; why candles are a BIG no-no; why you might want to take a peek at your insurance before welcoming guests with a bottle of wine; the unexpected common accident that comes from holiday decorating; and finally, some cheap – even free – tips that could potentially save lives and property damage.Resources:Visit thanksforvisiting.com/workshop to watch our Hosting Business Mastery Method workshop!Airbnb Essentials Checklist: hostchecklist.comGet your FREE Holiday Safety reminder at ThanksForVisiting.me/HolidaySafety #STRShareSunday: @happycamperchaletThanks for Visiting is produced by Crate Media.Mentioned in this episode:Successful Ads Club | Join us Wednesday, November 15 at 1:30pm ET. Save your spot at thanksforvisitingads.comHostfully | Go to https://www.hostfully.com/influencers/thanks-for-visiting/ and use TFV100 to get $100 off your subscription.Relay | Go to https://relayfi.com/?referralcode=ThanksForVisiting for your FREE business banking account.Join us for our live, free, host masterclass and learn how to OWN your digital real estate! Sign up at hostmasterclass.com.Breezeway | Go to breezeway.io/tfv to claim your free implementation when you start a Breezeway account.

Today's expert guests are Jonathan and Heidi Love, superhosts, realtors, and mid-term rental specialists focused in San Diego and Scottsdale, Arizona. Jonathan is a Marine Corps officer with an MBA from Purdue and is nearing his military retirement; Heidi is a professional property manager. They help connect client families with temporary homes where, and for however long they need.In this episode, Heidi chats about renting multiple rooms in one home (while she was living in it!), Jonathan reveals the insights that got him hooked on hospitality, and we revel in what they have planned for the future after a first scintillating year in business together. Their winding and non-traditional paths to this landing in this field provide a great illustration of the many ways one can succeed as a host if they're willing to take the leap – making your own schedule and controlling your own financial destiny like these two have.Resources:Visit thanksforvisiting.com/workshop to watch our Hosting Business Mastery Method workshop!Website: lovelivingmanagement.com#STRShareSunday: @beathaurfarmWIN $100k IN CASH PRIZES | There's a powerful why behind your business. The reason you keep up the hustle, inspire your team and trudge through the tough times. From now until November 12th, our partners at Relay are asking you to share your why with them.To compete for the Grand Prize, submit your entry here and complete all of the application steps before the deadline of November 12, 2023. To be eligible, you'll also need to open a Relay account, as this step will help Relay verify your business. Learn more here. No purchase is necessary. Terms and conditions apply.Thanks for Visiting is produced by Crate Media.Mentioned in this episode:Breezeway | Go to breezeway.io/tfv to claim your free implementation when you start a Breezeway account.Hostfully | Sign up today and use coupon code THANKSFORVISITING to get 2 Free Guidebooks!Hostfully | Go to https://www.hostfully.com/influencers/thanks-for-visiting/ and use TFV100 to get $100 off your subscription.Relay | Go to https://relayfi.com/?referralcode=ThanksForVisiting for your FREE business banking account.Join us for our live, free, host masterclass and learn how to OWN your digital real estate! Sign up at hostmasterclass.com.

Today's expert guest is Joelle Pittman Elliott – super host, premier host, and our very good friend. She has invested in real estate in Memphis, Tennessee, excelling with short-term rentals for three years and counting. We talk about how she was able to escape the golden handcuffs of her cushy corporate job to follow her dreams of managing short-term rentals – all with the mission to spend more time with her husband and kids. Her approach has allowed her to embrace the freedom of being self-employed, to create her own work schedule, enjoy her family at home, and reignite creativity in ways she hadn't experienced in yearsWe also talk about all the ways she has crushed a metro market like Memphis (hello, pet friendly), do some myth busting on passive income, and unpack some recent challenges she's been facing here in 2023 with her first co-hosting gig.Resources:Visit thanksforvisiting.com/workshop to watch our Hosting Business Mastery Method workshop!#STRShareSunday: @vistalunasanomaJoin our email list: Subscribe Website: hoteljoelle.comInstagram: @hoteljoelleWIN $100k IN CASH PRIZES | There's a powerful why behind your business. The reason you keep up the hustle, inspire your team and trudge through the tough times. From now until November 12th, our partners at Relay are asking you to share your why with them.To compete for the Grand Prize, submit your entry here and complete all of the application steps before the deadline of November 12, 2023. To be eligible, you'll also need to open a Relay account, as this step will help Relay verify your business. Learn more here. No purchase is necessary. Terms and conditions apply.Thanks for Visiting is produced by Crate Media.Mentioned in this episode:Join us for our live, free, host masterclass and learn how to OWN your digital real estate! Sign up at hostmasterclass.com.Breezeway | Breezeway is our favorite all-in-one property operations and messaging app. We use Breezeway to standardize our cleaning, maintenance, and inspection processes and automate guest messaging to deliver a quality experience. Their photo checklists make it easy to verify detailed work in real-time and make sure nothing falls through the cracks. Best yet, TFV listeners get free implementation!Sign up today...