Meaningful Business sets out to discover how global business leaders are championing purpose, people and planet alongside profit, what exactly a meaningful business is, and how to lead one. Across the years, HotTopics.HT has been speaking to some of the most influential leaders across industries, f…
As service delivery evolves, what does it take to become a service visionary? Watch our Service Visionaries 100 roundtable to hear from industry leaders driving change. Hosted in partnership with IFS, the discussion features: - Sarah Nicastro, VP of Customer Engagement at IFS- Jan Van Veen, Managing Director of moreMomentum - Andy Cachaldora, General Manager of GE Healthcare - Roy Dockery, VP Field Operations of Flock Safety - Malavika Tohani, Research director at VerdantixWith their diverse expertise across technology, operations and customer engagement, this all-star panel provides unique insights on the future of service. Don't miss their visionary perspectives on this forward-thinking edition of Service Visionaries 100. Listen to the podcast and hear these service visionaries discuss the innovations shaping the future of service delivery and customer experience. Their diverse perspectives and insights will give you a fresh outlook on how to lead and drive change in your own organisation. We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
What's the key to delivering exceptional service in today's fast-paced world? In this roundtable discussion featuring leading service visionaries, Sarah Nicastro of IFS, Jan Van Veen of moreMomentum, Andy Cachaldora of GE Healthcare Digital, Roy Dockery of Flock Safety, and Malavika Tohani of Verdantix. With decades of combined experience driving service innovation, these experts explore the evolving role of technology, data, and culture in delighting customers. We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
Get ready for the C-suite professionals turned rock stars! Our technology and marketing communities have each recorded their spin on The Beatles' timeless classic "With a Little Help from My Friends." Recorded live at our ultimate networking event, The Studio, held at the legendary Abbey Road Studios!So, here's the deal—two versions, one song, and a whole lot of friendly rivalry. Who nailed the cover? The technology wizards or the marketing magicians? Play them, enjoy them and vote for your favourite. The winning team gets year-long bragging rights as the C-suite champions!Join the fun, crank the volume up, and may the best team win!We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
Get ready for the C-suite professionals turned rock stars! Our technology and marketing communities have each recorded their spin on The Beatles' timeless classic "With a Little Help from My Friends." Recorded live at our ultimate networking event, The Studio, held at the legendary Abbey Road Studios!So, here's the deal—two versions, one song, and a whole lot of friendly rivalry. Who nailed the cover? The technology wizards or the marketing magicians? Play them, enjoy them and vote for your favourite. The winning team gets year-long bragging rights as the C-suite champions!Join the fun, crank the volume up, and may the best team win!We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
Welcome to our podcast, 'What is a Service Visionary?'. In this engaging discussion, we're joined by four esteemed judges from the Service Visionary Award panel who generously share their insights and thoughts on what it means to be a 'Service Visionary'. They'll give us a deep dive into the criteria, expectations, and unique qualities that make a Service Visionary, and the intricate nuances of their roles.From transforming customer experiences to driving revolutionary business growth strategies, our panel will discuss how these trailblazers are redefining service in today's digital era - while always holding customer centricity at their core.Stay tuned to explore the characteristics and contributions that have propelled individuals to be a part of the 'Service Visionary 100 2023', and perhaps get inspired to draw out the Service Visionary in oneself.Whether you're aiming for personal growth, or looking to foster vision within your own team, this podcast brings first-hand perspective from the judges of this distinct cohort. Don't miss out on this opportunity to hear from the decision-makers themselves!For more information visit our page: https://hottopics.ht/insights/service-visionaries-100-2023-nominations-openWe believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
What are the key threats facing UK security leaders? Our panel of technology leaders have shed light on the current issues. Watch as industry experts, CISOs and security professionals identify the most pressing cyber threats and explore strategies to mitigate them effectively. In this roundtable debate, the speakers delved into key insights, addressing the following crucial questions: What is the top cyber threat facing UK businesses today and why?With Keme Nzerem moderating this roundtable, the panellists included:- Chris Brocklesby, CIO, Dunelm- Elaine Bucknor, Group Director of Technology Strategic Services and Group - CISO, SKY- Brian Brackenborough, CISO, Channel 4 - John Maynard, CEO, AdarmaWe believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
With organisations wanting increased agility, productivity and collaboration, how can cloud operating models help C-suite leaders and their teams?Many organisations now look to the cloud for greater business agility and improved user experience. At the same time, many want to apply the key attributes of cloud operations and associated benefits such as automation, shared services and DevOps tools and processes, to improve the operation of their infrastructures.The key question today is: How can this be achieved?Our cloud technology expert panellists include:- Andrei Adler, Head of Engineering and Data, Cancer Research UK- Robert Sheesley, Group CIO and CISO, Wrench Group- Amitabh Apte, VP Global CIO, Mars Pet Nutrition- Sandeep Pandey, Group CTO, FWD Group- Paul Curnock, SE Director EMEAR, CiscoRead the related article here: https://hottopics.ht/insights/adopting-cloud-operating-model-principlesWe believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
“This ease of simplicity requires fundamentally rethinking processes and how we are delivering”.In today's increasingly complex and fragmented technology landscape, organisations must deliver experiences that are reliable, secure and seamless. To achieve this, IT must bridge boundaries across an ever-multiplying array of technologies, locations, organisations, teams, people and things. And they can—with the right infrastructure strategy in place.The technology leaders speaking on this panel include: Archana Jain, CTO, Zurich Insurance GroupGraeme Howard, CTO & CIO, Former Covea InsuranceJoanna Pamphilis, SVP, Chief Digital & Information Officer, UniCreditFergus Boyd, CTO, IP DividualRonald Martey, CISO, GCB BankIan Rutherford, Vice President, Value Proposition and Proposals, CiscoWe believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
“We have to be looking for better ways and making sure that the technology is as sustainable as possible”. Discover more in this roundtable debate on sustainability. IT leaders are not waiting to be pushed to address new environmental concerns.Looking to discuss the role of the CIO within sustainability, a seasoned mix of technology leaders in the HotTopics community were joined by Sasha Qadri, exploring how this impacts the technology team while delving into the expectations of partners and the wider supply chain.Our sustainability panellists included:Christina Scott, Chief Product and Technology Officer, OVOConor Whelan, CIOO, ExperianPaul Coby, CIO, Persimmon HomesBenjamin Jones, CTO, GFKJon Townsend, Director of Technology & Information Security, National TrustClare Ward, Worldwide Technology Leader Travel & Hospitality Solutions, AmazonChristian Zachriat, Global Sustainability Lead, CiscoWe believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
Discover how IT leaders navigate the challenges of driving business innovation while balancing operational efficiency, cost reduction and security.IT leaders are expected to take a proactive role in supporting the organisation's digitisation efforts by providing the technology platforms that both enable and power innovation.With a greater need for IT leaders to reduce complexity and costs, strengthen security and improve customer experience, delivering the agility and speed to enable innovation has been given a new place in the list of priorities. What types of innovations are IT leaders enabling through technology and what capabilities are most valued for supporting innovation?Insights from our business innovation speakers included:Dave Roberts, Global IT Director, StantecThomas Naylor, CIO, Enablement LtdIan Rutherford, Vice President, Value Proposition and Proposals, CiscoWe believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
Discover the various approaches technology leaders are taking to drive ESG initiatives and forge a path towards a more sustainable future in "Partnering for a More Sustainable Future".The technology C-suite holds great power and the prospect of great change.With more organisations taking action with their ESG initiatives and policies, it is clear that leaders are starting to place sustainability at the forefront of their agenda. What remains unclear is how leaders should be executing the plan for this sustainable future. How should we understand—and agree upon—as a community, what responsibilities we hold for our teams, businesses and the wider world? With HotTopics' Editor, Peter Stojanovic, moderating, the speakers of this roundtable debate included:Carolyn Brown, CIO, British Medical Association (BMA)James Maunder, CIO, The London ClinicAlex Bazin, CTO, Lewis SilkinLaura Kendrick, CIO, IPG MediabrandsChristian Zachriat, Global Sustainability Lead, Cisco We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
One of the most notable relationships in the C-suite today is that of the CIO and CISO. While the CIO was mainly responsible for implementing and managing an organisation's IT function and infrastructure, the CISO was more focused on developing and implementing cybersecurity procedures and strategies.While the main goals and responsibilities of these two executive technology leaders now overlap, there is still much more to be done to create a more cohesive relationship. Most recently, there have been issues over reporting lines, budgets, organisational structures and risk appetite. What exactly is required to unite the CISO and CIO to unify them in their roles and goals? In this roundtable, our Head of Strategy, Doug Drinkwater, spoke with a panel of CIOs and CISOs to find out more.The speakers of this roundtable include: Brian Brackenborough, CISO, Channel 4Ravinder Arora, Global CISO & DPO, InfogainAidan Hancock, CIO, Johnson MattheyAnuj Tewari, CISO, TMF GroupNilesh Halai, SASE GTM and Sales Acceleration EMEA, CiscoWe believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
Technology leaders share thoughts on data-powered experiences, outlining emerging trends to drive maximum impact.This panel of technology leaders and experts discussed the importance of data-empowered experiences, explored how data can be used to enhance customer experience and picked out some of their key strategies that deliver ROI and delight customersInsights from our data and technology panellists:Maritza Curry, Head of Data, BNP Paribas Personal Finance SA (RCS Group)Daria Grishina, IT and Data Director UKI, DanoneIan Cohen, Chief Product & Information Officer, Acacium GroupColin Simpson, Global IT Director, PZ CussonsLeon Gauhman, Chief Product & Strategy Officer, ElsewhenThis roundtable was recorded at The Studio in partnership with Elsewhen.We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
We believe in the power of community Join 15,000+ global leaders in the fastest-growingC-suite community Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.Join here
The pandemic forced a certain way of working on organizations around the globe; leaders working in different locations and industries have conflicting views on what the future of work will look like. How are leaders maintaining their organization's culture today and how will this change going forward?With Nikki Dean moderating, the speakers of this roundtable include:Jeanine Norden, Chief Privacy Officer, MomentumJonathan Reichental, Founder, Human FutureRohit Jain, Senior Director, Upwork
Cybersecurity continues to evolve alongside businesses as they become more reliant on information technology. Are CISOs, CIOs and other security professionals modifying their approach to innovation in the workplace appropriately? With Nikki Dean moderating, the speakers of this roundtable are:Mel Reyes, Head of IT & Security, GetaroundStephen Fridakis, Deputy CISO, Verily Todd Dekkinga, CISO, Airgap NetworksFernando Madureira, Global CISO, Cosan
Technology leadership has seen great change in a period of intense learning and discovery. What leadership styles are senior technology leaders using now therefore and how will this change in the future?With Nikki Dean moderating, the speakers of this roundtable include:Alan Hill, Director Public Sector Strategic Solutions, SplunkRobert Sheesley, CIO, Wrench GroupJames Gupwell, Managing Director, Wellbridge ConsultingAlex Bazin, CTO, Lewis Silkin LLP
The digital workplace is a concept that has evolved during the course of the pandemic and our post-pandemic world. Working models are now adapting to “the new normal” and attitudes towards remote and hybrid working have shifted. So, what's changed and what will stay changed?With Lea Sellers moderating, the speakers of this roundtable debate are:Allan Walters, IT Mobilization Director, Pinnacle Group ltdDon Lovett, Owner / Founder, ProjectBits Consulting
This roundtable debate centers around office structures and how organizations adapted their office environment during the pandemic.With Lea Sellers moderating this roundtable, the speakers include:Mudassar Ulhaq, Chief Information Officer, Waverton Investment ManagementMiguel Callejo, CIO & CDO - Executive Director, Second WindowAdnan Ahmed, Head of ICT & CISO, OrnuaSimon Lamkin, CTO, FOD Mobility Group
This roundtable debate centers around the data imperative: examining how data can be used ethically and the ways teams can become more digitally literate. With Miya Knights moderating, the speakers of this roundtable include:Dr. Joe Perez, Senior Systems Analyst at North Carolina Department of Health and Human Services and CTO at SolonTek CorporationMeeraiah Guddamsetty, VP of Digital Technology Products at AssurantLauren Walker, Managing Director at Accenture InteractiveDiana Ascher, Director, Information Studies Lab UCLA and Head of Research at EDMCDouglas Laney, Innovation Fellow, Data & Analytics Strategy at West Monroe and Professor of Infonomics at the University of IllinoisRuss Lewis, ‘The Agilizer' at Storm Consulting
This roundtable debate centers around transformation in the workplace and how to begin the process of implementing digital change.With Lea Sellers moderating, the speakers of this roundtable include:Christelle Heikkila: Former IT Director at Arsenal F.C and a Member on the Board of Directors at TechSkills.orgUna Verhoeven: VP Global Technology, Sitecore at ValtechBarbara Gottardi: CIO Europe at VanguardLauren Tennant: CEO and founder of Horizon SevenVelji Naran: Lead Architect at Seerview Ltd and Enterprise Data Architect at ALDI SÜDBarry O'Gorman: CIO at Hermitage Clinic
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