The Payments Podium

In this conversation, Payments Professor and Kari Mitchum discuss the role of the Independent Community Bankers of America (ICBA) in supporting community banks and the electronic payments industry. Kari shares her personal journey into the field, the importance of community banks in local economies, and the advocacy efforts ICBA undertakes to represent these institutions. The discussion also covers ICBA's educational initiatives, innovation in banking, and the future of community banking.

In this episode, the Payments Professor, Kevin Olsen, speaks with Ashley Mustico from Nacha about the AAP (Accredited ACH Professional) accreditation. They discuss the importance of the AAP in the electronic payments industry, the journey into electronic payments, the benefits of obtaining the AAP for both individuals and organizations, the format and preparation for the AAP exam, and what to do after passing the exam, including maintaining the accreditation. The conversation emphasizes the value of education and professional development in the payments industry. Takeaways: Nacha governs the ACH network and offers accreditations. The AAP accreditation signifies expertise in the ACH network. Individuals should pursue AAP after gaining at least two years of payment experience. Getting an AAP can enhance career prospects and salary. Organizations benefit from having AAPs on staff for compliance and risk management. The AAP exam consists of 120 multiple-choice questions, with 100 scored. Candidates can find out if they passed the exam on the same day. Preparation through Payments Associations significantly increases the chances of passing. Continuing education is required to maintain AAP accreditation every five years. Celebrating the achievement of AAP is essential for personal and professional growth. Learn more from the Payments Professor "We make learning about payments rules and regulations fun and easy!" www.PaymentsProfessor.com

In this eye-opening episode of The Payments Podium, the Payments Professor welcomes a special guest from Nairobi, Kenya — Patrick Tanui, a seasoned expert in risk, compliance, and governance across banking, telecom, and fintech sectors in Africa. Patrick shares invaluable insights on how the COVID-19 pandemic accelerated digital transformation in Africa's financial landscape. From the rise of mobile wallets and fintech collaborations to the increasing role of AI in fraud detection, Patrick unpacks how innovation is reshaping financial access, especially for the unbanked. Topics covered include: The merging of telecom and banking through digital wallets The impact of blockchain and crypto on cross-border payments How Africa is leapfrogging traditional banking models The real-time risks of digital finance — and how to combat them Regulatory challenges and the need for robust compliance tools The future of a unified digital ecosystem in Africa Advice for fintech startups and young professionals entering the space Whether you're in fintech, banking, or just curious about how payments are evolving globally, this conversation offers a rare and real-time look into Africa's rapidly advancing digital economy.

Are checks becoming obsolete? Not so fast! In this conversation, Payments Professor Kevin Olson and Steve Cree explore the surprising resilience of checks in today's electronic payments landscape. They discuss the history, misconceptions, and ongoing importance of checks for key transactions like rent and utilities. Learn why checks still hold significant dollar value, how millennials are using them more than expected, and why expertise in check processing remains a valuable skill in the industry.

In this episode of the Payments Podium Podcast, the Payments Professor, Kevin Olsen, sits down with special guest Karen Sylvester to unravel the complexities of UDAP (Unfair, Deceptive, or Abusive Acts and Practices) and its impact on electronic payments and financial institutions. Discover how Karen's journey from part-time teller to industry expert has shaped her perspective on consumer protection, compliance, and regulations. Learn about the two versions of UDAP – one overseen by the FTC and the other by the CFPB – and how they govern business and financial institution practices.

In this Payments Podium episode, Gary Stein discusses the role and importance of the Consumer Financial Protection Bureau (CFPB) in the payments industry. He shares insights into the regulatory landscape, including the significance of various regulations and the recent developments in open banking and fintech. The discussion also touches on the challenges and opportunities in the payments sector, emphasizing the need for consumer protection and the evolving nature of financial services.

In this episode of the Payments Podium Podcast with our host, the Payments Professor, with special guest Tedd Huff from Fintech Confidential, Joe Casali from Wrestling Payments, and Peter Tapping from PTap Advisory, we dive into the complex and ever-evolving world of payments, innovation, and technology. From the intricate "digital maze" of systems, rules, and regulations to the fascinating intersection of risk, faster payments, and open banking, this episode is packed with insights and revelations. Key Topics Covered:

In this episode of Payments Podium, the Payments Professor, Kevin Olson, sits down with Ian McAllister, COO of Unit21, to discuss combating fraud in instant payments. Explore trends like AI's role in scams, real-time fraud monitoring, and tips for banks to enhance their defenses. Learn how Unit21 is empowering financial institutions with cutting-edge strategies and insights to stay ahead in the fast-paced world of real-time payments.

Join the Payments Professor as he chats with Marshall Greenwald about the future of instant payments, fraud prevention, and how Ionia is revolutionizing merchant payment solutions. Learn how instant settlement, reduced fraud risk, and consumer-focused innovation are shaping the payments industry. Whether you're a merchant or a payment professional, this episode offers valuable insights on enhancing cash flow, leveraging AI, and navigating the evolving world of digital payments. Don't miss this engaging discussion—subscribe for more expert insights!

In this compelling episode of the Payments Podium Podcast, the Payments Professor dives into the innovative world of offline payments with Anurag Dubey from Lipis Advisors. Explore the crucial role of offline payments in extending financial inclusion, enhancing payment system resilience, and ensuring continuity during internet outages or in remote locations. Anurag breaks down the technology behind offline payments, including the security protocols and hardware involved, and discusses how countries like India are already successfully implementing these solutions for low-value transactions. This episode is a must-listen for anyone interested in the next frontier of instant payments and how it will reshape global financial systems.

Join the Payments Professor as he welcomes real law professor Cathy Mansfield to the Payments Podium! In this insightful episode, they discuss the evolution of consumer protection laws in payments, the importance of Reg E, and how regulations adapt (or not) to modern payment methods like Zelle and FedNow. Whether you're a payments professional or just curious about the laws that protect your financial transactions, this episode offers valuable knowledge from an expert in the field. Tune in to learn more and discover how consumer protection impacts your daily transactions. Don't forget to subscribe for more in-depth discussions!

In this Payments Podium episode, the Payments Professor welcomes Dr. Angela Murphy, aka Payments Elsa, back to discuss her new role at Pigeon and her vision for the future of faster payments. Dive into insights on developing effective payment strategies for financial institutions and hear about Dr. Murphy's thought leadership initiatives to educate and inspire the payments industry. Discover how she's driving the conversation forward and what it means for future payments in the U.S. and beyond.

In this special edition of the Payments Podium, the Payments Professor teams up with Joe Casali, host of the Wrestling Payments podcast, to bring you an engaging discussion recorded during their time at the Payments Innovation Alliance meeting in Berlin. In this episode, Kevin and Joe share their insights and experiences from this prestigious global gathering, where leaders from the payments industry across the globe came together to discuss the future of faster payments. Join them as they explore the fascinating topics covered at the meeting, including the growing importance of instant payments, the role of international regulations, and the challenges of fraud prevention in a rapidly evolving digital landscape. They also dive into the cultural differences in payment systems between the U.S. and Europe, the innovative solutions being implemented abroad, and what U.S. institutions can learn from these global perspectives. Whether you're a payments professional, a financial executive, or just curious about the latest in payments technology, this episode offers a deep dive into the world of international payments and the future of electronic transactions. Don't miss this chance to learn from two industry experts as they break down the key takeaways from one of the most important payment events of the year. Tune in for part one now, and stay tuned for the next installment!

Welcome to another insightful episode of the Payments Podium! In today's podcast, we dive deep into the world of financial crimes with our special guest, Rene Perez, Financial Crimes Consultant and Director of Financial Crimes Solutions Sales at Jack Henry. Rene shares his incredible journey from the hotel industry to becoming a leading expert in financial crimes and cybersecurity. In this episode, Rene discusses the latest trends and threats in financial crimes, including digital impersonation and the use of AI in fraud. He also sheds light on the importance of understanding scams at their root cause and the role of education in combating fraud. Additionally, Rene highlights the significance of the Fed's fraud classifier model and how it helps standardize fraud reporting across the financial industry. Please tune in to hear Rene's advice for those looking to advance their careers in financial crimes and cybersecurity. Learn the critical importance of reading, staying informed, and understanding how money moves to better identify and mitigate fraud risks.

Welcome to the Payments Podium! In this episode, we dive into the essential world of core banking systems with Ron Suhr, an expert from Modern Banking. Ron shares his unique journey into the banking industry and provides a comprehensive explanation of what core systems are, their importance, and how they function. We explore the evolution of core systems, their critical role in managing transactions, and the complexities involved in core conversions. Ron also gives us a glimpse into the future of core banking, highlighting the advancements and challenges ahead, especially in terms of security and integration with modern technologies. Whether you're a banking professional or simply curious about the backbone of financial institutions, this episode is packed with valuable insights.

Welcome to the Payments Podium! In this episode, we dive into the new NACHA rules, focusing on credit push fraud and risk management in the evolving electronic payments world. Our special guests, Jordan Bennett and Devon Marsh from NACHA, share their expertise on these critical changes and how they impact financial institutions and the industry. Learn about the nine new rules, the importance of timely compliance, and practical steps for implementation. We discuss everything from risk management frameworks to new return reason codes like R17 and R06. Whether you're a financial professional or just curious about the world of payments, this episode is packed with valuable insights. For more information on the new rules, visit nacha.org/newrules. Connect with our guests on LinkedIn: Jordan Bennett and Devon Marsh.

In this episode of the Payments Podium Podcast, the focus is on Nacha's Payments Innovation Alliance. The discussion aims to highlight the significant contributions of the Payments Innovation Alliance in driving forward-thinking and cutting-edge payment strategies. Listeners can expect to gain valuable insights into how the Alliance fosters collaboration among different players in the financial sector, encouraging the creation and adoption of innovative payment technologies and practices. This podcast is a must-listen for anyone interested in understanding the Payments Innovation Alliance's role in revolutionizing how we think about and manage transactions in today's digital age.

Join us for a remarkable continuation of our exploration into the history of electronic checks on "The Payments Podium." This episode features the insightful stories of Phyllis Meyerson and David Walker, key figures in the journey towards the Check 21 Act. As we pick up from the suspenseful moment at the White House guardhouse, David takes us through his memorable walk up to the West Wing, leading to the historic signing of Check 21 by the President. Discover the surprising reactions, the immediate aftermath, and the progressive adoption of electronic checks post-signing. The conversation then shifts to the critical role of the Federal Reserve in facilitating this banking revolution, highlighting the seamless transition banks experienced and the significant impact on the economy. Phyllis and David also delve into the creation of the National Check Professional (NCP) certification, emphasizing its importance for the future of payment professionals. As we ponder the future of checks, our guests share their insights on the enduring relevance of checks in the business world and the untapped potential for further digital transformation. This episode is a must-listen for anyone fascinated by the intricacies of payment systems and the continuous evolution of the financial industry.

In this episode of The Payments Podium, the Professor welcomes Tom Burgess from Snipp.com to discuss innovative approaches to navigating interchange fees. The conversation delves into these fees' impact on merchants and organizations and explores potential solutions that can benefit both consumers and financial institutions. Tom shares insights on how targeted advertising through banking apps can enhance user experience and provide financial benefits to consumers, banks, and merchants alike. This engaging discussion covers a range of topics, including electronic banking innovations, the effectiveness of coupons in the banking sector, and the broader implications for community banks and credit unions.

Dive deep into the groundbreaking journey of Check 21 in the latest episode of "The Check21 Blockbuster Story" podcast. Join us as we unravel the intricate history and pivotal moments that shaped the Check Clearing for the 21st Century Act, with exclusive insights from the authors of the definitive book on the subject, Phyllis Meyerson and David Walker. Discover the challenges and triumphs experienced by the key figures behind this monumental shift in banking, from the early days of check processing struggles to the innovative leap towards electronic transactions. Learn about the crucial role of Echo, the behind-the-scenes negotiations, and the surprising involvement of a Colonel who helped keep the economy afloat post-9/11. Plus, don't miss the intriguing account of the presidential signing ceremony with President George Bush that officially marked the advent of Check 21, transforming the landscape of electronic payments forever. This episode offers a detailed look at the legislative process and highlights the collaborative spirit and determination that made Check 21 a reality. This podcast episode is a must-listen for banking professionals, history enthusiasts, and anyone curious about the evolution of Check 21.

In this captivating episode of "The Payments Podium," join us for an exclusive journey through the evolution of electronic checks, featuring the legendary Phyllis Meyerson and David Walker. Discover the untold stories and pivotal moments that transformed the check processing landscape. From the manual and chaotic early days of check handling, including checks literally falling off trucks, to the innovative leap toward electronic transactions, this episode is packed with fascinating insights and anecdotes. Learn about the genesis of the idea that led to Check 21, the monumental effort to convince the banking industry, and the legislative challenges that were overcome. This special edition goes beyond the typical discussion, offering a behind-the-scenes look at how electronic payments pioneers navigated the complex world of checks, culminating in the landmark Check 21 Act. Whether you're a payments professional or simply curious about the history behind today's electronic transactions, this episode promises an enlightening and entertaining exploration of how a crucial aspect of the banking system was modernized against all odds.

Welcome to this enlightening episode of "The Payments Podium," where today we will dive deep into the evolving world of point-of-sale (POS) technology and its impact on small businesses. Join us as our host, alongside special guest George from the pioneering company Swoop, explores the seldom-discussed but critical aspects of POS systems. We address the pressing issues small businesses face, debunk the myth of complexity in electronic payments, and reveal how modern POS technology can do much more than just process payments. From enhancing customer experience with seamless transactions to integrating payroll, accounting, and inventory management—all within a budget that small businesses can afford—this episode is a treasure trove of insights for entrepreneurs looking to leverage technology to thrive. George also sheds light on the friction points within electronic payments and offers practical advice for businesses aiming to offer a broad range of payment options without the burden of excessive fees. Whether you're a local food truck owner, a salon proprietor, or run a small landscaping service, this episode is packed with actionable strategies to upgrade your POS system, reduce operational friction, and set your business up for success. Plus, don't miss our discussion on the future of POS technology and how instant payments could reshape the landscape. Tune in to discover how to make technology work for your small business and stay ahead in the digital age.

In this engaging episode of the Payments Podium Podcast, the Payments Professor Professor, Kevin Olsen, and Lisa Coffey, Chief Innovation Officer at Corporate America Credit Union, dive into what it means to be a corporate credit union. They kick off the discussion by clarifying the fundamental differences between banks and credit unions. Lisa, bringing her expertise from Corporate America Credit Union, sheds light on the journey from microfilming checks to climbing the ranks in electronic payments. The conversation navigates through the evolution of financial services, emphasizing the role of technology in facilitating broader reach and efficiency. A key focus is on how corporate credit unions operate, like a credit union for credit unions, providing essential services such as liquidity, investment opportunities, and technological solutions to their members. These offerings enable smaller community credit unions to offer services comparable to larger financial institutions, leveling the playing field in the financial sector. The podcast also touches on the active involvement of corporate credit unions in industry-wide regulatory and innovation discussions, highlighting their role in representing community credit unions at a national level. Lisa and Kevin discuss the future of payments, exploring how corporate credit unions aid their members in staying relevant and competitive in the rapidly evolving landscape of electronic payments, including the adoption of instant payment systems like RTP and FedNow. Overall, the episode offers valuable insights into the function and impact of corporate credit unions, emphasizing collaboration and innovation in the financial industry.

In this episode, the Payments Professor sits down with Malinda Rickel from The Bankers Bank and Mary Williams from United Bankers to delve into the concept and operations of a bankers' bank. The discussion offers an in-depth look at how these specialized banks function, their role in the banking industry, and their significance to community banks. Malinda and Mary, with their extensive experience in the banking sector, provide valuable insights into the services offered by bankers' banks, such as lending, payment processing, and risk management. They also explore the relationship between bankers' banks and their clients, highlighting how they support smaller banks in meeting regulatory requirements and competing in the market. This episode is a must-watch for anyone in the financial industry looking to understand the unique dynamics and benefits of bankers' banks and those seeking expert perspectives on current trends and challenges in the banking world

In this inspiring episode, Ian, a seasoned fraud fighter with 25 years in banking, shares his multifaceted journey. Beyond his professional role as the head of fraud in several banks, Ian is also the founder of a nonprofit, The Knoble, dedicated to combating human crimes like trafficking and child exploitation. Ian's mission is deeply rooted in making a positive difference in the world through his unique skills and quirky personality. He reflects on his career realization that behind each financial transaction, there could be a human being being exploited, thus shifting his focus to fighting human crimes. Ian discusses the financial motivations behind various human crimes, including scams, human trafficking, child exploitation, and elder financial abuse. He emphasizes the crucial role of the financial industry in this fight, given its intersection with these crimes through payment mechanisms. Ian's initiative, The Knoble, is a collaborative effort involving financial service executives and law enforcement worldwide, focusing on data and transaction monitoring to protect people. He encourages listeners to bring their whole selves to their work and engage with their communities to make a difference, highlighting the power of leveraging professional skills for social good. Ian's story is a testament to the impact one can have by combining professional expertise with a heart for humanity.

In this episode, Bob Steen of Bridge Community Bank reflects on his remarkable 40-year tenure in the banking industry and the evolution of payment systems. Bob shares his early experiences, starting from his military service in 1970 and his involvement in transitioning military payroll from paper to electronic format, an essential precursor to direct deposit. He discusses the bank's pioneering role in adopting check imaging in 1996, well ahead of the Check 21 Act, and its evolution to embrace instant payments with the RTP (Real-Time Payments) and FedNow systems. Bob emphasizes the significant cost savings and efficiency gains from the early adoption of electronic payment technologies and discusses the skepticism and challenges faced, particularly regarding fraud risks. He also highlights how instant payment systems have transformed banking operations, improving processes like payroll management and enhancing customer experience. Bob's story underscores the importance of proactive adaptation and innovation in the banking sector, demonstrating a commitment to staying ahead of the curve in payment technologies. His insights offer a unique perspective on the industry's past and future, driven by technological advancements and customer-centric solutions.

Buckle up, space travelers! The Payments Podium blasts off into 2024 with Professor Kevin Olsen, Payments Elsa (Dr. Angela Murphy), and Cole Augustine of Galactic Trade Consultants. Brace yourselves for bold predictions as this galaxy-brained crew dives deep into the future of electronic payments. Tune in for a mind-bending exploration of the financial frontier! This ain't your average podcast - it's the Payments Podium, where the future of electronic money is just getting warmed up. Don't miss this cosmic conversation!

Join us on the latest Payments Podium podcast, where the Payments Professor, Kevin Olsen, teams up with Dr. Angela Murphy, aka Payments Elsa, and Cole Augustine from Galactic Trade Consultants. In this exciting episode, they share their expert predictions for the evolution of electronic payments in 2024. Tune in to gain insights on future trends, potential innovations, and how these changes might reshape the landscape of electronic transactions. #PaymentsPodium #ElectronicPayments2024 #PaymentsProfessor #PaymentsElsa #GalacticTradeConsultants

Who is Nacha? Michael Herd, SVP of ACH Network Administration at Nacha Join The Payments Professor, Kevin Olsen, for an insightful conversation with Michael Herd, SVP of ACH Network Administration at Nacha. Michael shares his fascinating journey from communications professional to payments expert, revealing his passion for the industry and its impact on everyday lives. Key Takeaways: • Learning from the Ground Up: Michael entered the payments industry without prior experience, highlighting the importance of continuous learning and adaptability. • A Network of Rules: Michael emphasizes the role of rules in ensuring the smooth operation and interoperability of the ACH network. • Open and Transparent Rulemaking: Nacha's rulemaking process involves extensive public input, leading to industry consensus and broad acceptance. • Education and Resources: Nacha offers a range of educational programs, conferences, and certifications to empower individuals and organizations in the payments space. • Same Day ACH: A Growth Engine: Michael discusses the significant adoption and expansion of Same Day ACH, highlighting its impact on various use cases. • Internet Initiated Payments & Bill Payments: Michael acknowledges the critical role of Internet-based payments, particularly in driving the decline of check usage and facilitating online bill payments. Highlights: • Michael's career shift from communications to payments administration. • The role of Nacha in setting and enforcing rules for the ACH network. • The importance of open and transparent rulemaking. • Nacha's educational offerings and certifications. • The success of Same Day ACH and its impact on various use cases. • The decline of paper checks and the rise of digital bill payments. Who Should Listen: • This podcast episode is valuable for anyone interested in payments industry, including: o Financial professionals: Gain insights into the ACH network and its operations. o Business owners: Learn how to use ACH payments effectively for your business. o Consumers: Understand how your daily payments are processed. o Anyone interested in technology and innovation: Discover the latest advancements in payments technology. Get Ready to: • Learn about the ACH network and its role in the payments industry. • Gain valuable insights from a leading expert in the field. • Discover the latest trends and innovations in payments technology. • Improve your understanding of how your daily payments are processed. Tune in to The Payments Podium to hear the full conversation with Michael Herd and learn more about the fascinating world of payments!

In this episode of the "Payments Podium" podcast, the host, Payments Professor, discusses with Ravi Sandepudi from Effective about the role of artificial intelligence (AI) in managing risks associated with electronic payments. Ravi's journey in electronic payments began at Google, where he worked on Google Pay (formerly Google Wallet), gaining extensive experience in risk management. He highlights the challenges faced in mitigating fraud, especially sophisticated attacks from fraudsters using AI, such as deepfakes for bypassing security measures like KYC. Effective, Ravi's company, focuses on using AI to assist community financial institutions in managing payment risks. He emphasizes the importance of scale and speed in electronic payments, mentioning how AI can process and decide on transactions in milliseconds, crucial for systems like FedNow, RTP, Zelle, or Cash App, where payments move instantly. Ravi explains the unique approaches of AI in detecting fraudulent activities by considering various factors like phone usage patterns and network behaviors. He also discusses the importance of human experts in complementing AI systems, especially in complex scenarios and policy compliance. Ravi foresees a future in electronic payments where digital and instantaneous transactions will be the norm, necessitating fundamentally different approaches to fraud and risk management. He advocates for continuous adaptation and the implementation of new technologies, especially for community financial institutions, to stay ahead in this rapidly evolving domain. The podcast concludes with Ravi expressing his passion for supporting these institutions and making advanced technologies accessible to them.

Join the Payments Professor as he delves into the international waters of electronic payments. This episode offers a candid chat with Gijs Boudewijn, the influential General Manager at the Dutch Payments Association. They discuss the fascinating journey of how Gijs entered the world of electronic payments, the challenges and triumphs of instant payments in the Netherlands, and the nuances of the European Banking Federation and Dutch Payments Association. Listen in as they shed light on the concerns surrounding fraud in instant payments, the essence of information, confirmation, and reconciliation in the payments process, and the ever-evolving landscape of payments as a service. Gijs also shares invaluable insights for those eager to advance their careers in the payments industry, emphasizing the importance of building relationships. This episode is a goldmine of information for those interested in understanding electronic payments from a global perspective and gaining foresight into the next big innovations in the field. Don't miss it!

From starting in Telco to battling cancer, Simon Taylor, now Head of Content and Strategy at Fintech Brain Food, has witnessed the transformative landscape of UK payments since 2005, including its 2% GDP boost. On the Payments Podium, he'll delve into the double-edged sword of faster payments leading to swifter fraud, the diminished security of push payments compared to cards, and the fading era of checks. He'll highlight the preventative strategy of warning users before transactions, the incoming "Confirmation of Payee" system under PSD3, and Europe's regulatory stronghold. Emphasizing the connection between fraud and data science, he'll shed light on Sardine's capability to detect unusual payment behaviors, especially scams targeting the elderly. With the surge of faster payments, he underlines the significance of strong customer authentication. Simon advocates for a balance in payment speed and security, suggesting that a bit of friction can be beneficial. Join us for an enlightening session on building secure payment networks and the essence of continual learning.

In this enlightening episode of the Payments Podium, we're honored to have the President and CEO of Macha, Mary Gilmiester, joining the Payments Professor. Dive deep into the intricate world of Macha as Mary reveals the essence and vision behind Macha.org. From its foundational principles to its critical role in today's financial landscape, get an inside look at what makes Macha tick. Whether you're in the finance industry, an enthusiast, or simply curious about the digital payment realm, this episode is a goldmine of information. Tune in and discover the transformative impact of Macha in our ever-evolving payment landscape!

In this episode of the Payments Professor Payments Podium Podcast, we welcome guest Paul Thomoalla, discussing the contrasting regulatory landscapes of the U.S. and Europe/UK in the payments sector. We delve into how interventionist regulators in Europe and the UK actively shape the payments ecosystem, focusing on societal benefits and often fast-tracking advancements like faster payments, initiated back in 2006. Paul highlights the evolution and impact of immediate payment plans, which are gaining traction globally, emphasizing their convenience, efficiency, and growth. We also touch upon the significance of confirmation of pay in boosting user confidence and mitigating fraud, leading to widespread adoption, growing at 20% compound annually in the UK. Paul reflects on the challenges and learnings, including addressing fraud issues and ensuring customer reimbursement, offering insights on fostering a conducive environment for the implementation of advanced payment systems to thrive in various regulatory frameworks. Don't miss out on this enlightening conversation filled with experiences, learnings, and the future of immediate payment plans in the global context!

In this riveting episode of Payments Podium, we explore the cutting-edge innovations, trends, and personalities shaping the world of payments. This week, we are thrilled to have Caroline Cypriano, COO & Co-Founder of JJ4Tech, join the Payments Professor to delve into the burgeoning landscape of instant payments in Brazil through the lens of Pix. As the financial ecosystem continues to evolve at breakneck speed, instant payment systems like Pix have captured the imagination and the market share in Brazil. Caroline Cypriano, a tech-savvy entrepreneur with her finger on the pulse of emerging payment technologies, shares her in-depth insights on how Pix has disrupted traditional banking, impacted SMBs, and offered financial inclusion to millions.

In this enlightening episode, the Payments Professor sits down with Bill Schoch, the dynamic President and CEO of Wespay. They delve deep into the world of payment systems, dissecting the evolving landscape and discussing the significant role Wespay plays in modernizing the payments ecosystem. Whether you're a seasoned professional or new to the industry, this conversation offers insights you won't want to miss! Introduction to WesPay: Bill Schoch outlines the history and mission of Wespay, highlighting how they are a thought leader in payment strategies, operations, and risk management. Innovation in Payment Systems: Wespay's influence in shaping secure, efficient, and forward-looking payment systems is discussed at length. Bill shares some success stories and insights into ongoing projects that are revolutionizing the way we transact. Regulatory and Compliance Aspects: The conversation moves into the complex world of regulations and compliance and how Wespay aids financial institutions in navigating this maze. Partnerships and Collaboration: Bill Schoch shares his views on the importance of partnerships in enhancing the payments ecosystem, shedding light on some of Wespay's most successful collaborations. Don't miss this opportunity to hear from one of the industry's most informed and influential figures. Tune in now!

In today's ever-evolving digital landscape, nothing stays constant—especially when it comes to the payments industry. From real-time payments (RTP) to FedNow and advances in customer satisfaction metrics, the financial world is buzzing with innovation. The Payments Professor is delighted to welcome Sarah Owen, a leading expert in the payments and insurance industries, to discuss these fascinating shifts and trends. Episode Highlights Current Trends in Payments: Sarah Owen dives into the current trends revolutionizing the payments space, including blockchain technologies, digital currencies, and the omnipresent rise of real-time payments. FedNow & Insurance Industry: How is the insurance sector benefiting from FedNow and RTP systems? Sarah breaks down the advantages for both consumers and businesses, helping us understand how these technological leaps contribute to smoother, more efficient operations. Customer Satisfaction: What role does consumer happiness play in shaping payment strategies? Sarah discusses how instant payments are elevating customer satisfaction to new heights, making transactions not just quick, but also more trustworthy. Emerging Trends: The industry isn't slowing down, and neither should you. Sarah fills us in on the trends you should keep your eyes on, like AI-based fraud detection and payment solutions tailored for the Internet of Things (IoT). Revenue Opportunities: Last but not least, learn how modern payment solutions not only make life easier but can also open up new revenue streams for businesses. Tune in to explore these topics and much more as we dissect what the future holds for the payments industry. Whether you're a consumer, a business owner, or just a curious mind, this episode will arm you with the insights you need to navigate the financial waves of the future.

Join us in our latest episode as we delve into the intricacies of the GLBA Safeguards Rule with expert guest Nanci McKenzie We'll break down the pivotal mandates of the GLBA Safeguards Rule and discuss its significance in ensuring the privacy and security of information for organizations. Plus, get insights into the roles of federal agencies, such as the Federal Reserve, NCUA, OCC, SEC, and FDIC, in upholding and enforcing these standards. Don't miss this comprehensive look into the world of data privacy and regulation!

Pam Rodriguez, CEO of Southern Financial Exchange, joins the Pyaments POdium to explain who and what Southern Financial Exchange is and does. From performing risk assessments and audits to providing support and education for electronic payments in multiple states throughout the south, Paym helps explain what a Payments Association is and does.

Join us for an enlightening episode as we sit down with AI expert Dr. Bobby Rohrkemper, Senior Data Scientist in Fraud and Risk Management & AI Champion, to explore the transformative impact of AI on electronic banking. With expertise in AI, Dr. Rohrkemper reveals how AI-powered algorithms streamline banking operations, enhance fraud detection, and improve customer experiences. Don't miss this captivating conversation on the cutting-edge AI advancements reshaping the future of electronic banking! Want to learn even more? https://worldline.com/en/home/main-navigation/solutions/financial-institutions/authentication-and-security/fraud-management.html https://open.spotify.com/show/6Q7yo1f2EpxYalpyJTNssz https://podcasts.apple.com/gb/podcast/navigating-digital-payments/id1605184060 https://worldline.com/en/home/main-navigation/resources/themes/Innovation.html

In this podcast, we explore the significance of B2B transactions today. Pj discusses supporting 50,000 businesses in 90 countries, facilitating $350-400 billion in global payments. While consumer-to-business transactions will see the earliest impact from real-time payments, PJ believes that smaller B2Bs and complex cross-border payments will adopt the technology later. Real-time payments hold promise for SMBs, providing faster access to funds and improving working capital. PJ also discusses the challenges of reconciling thousands of invoices with lump sum payments and highlights the potential of real-time payments to automate and streamline the procure-to-pay process.

Luciano Corrales from Tesabiz joins the Payments Podium to share the massive success of faster payments and the use of QR codes in Bolivia.

Peter Tapling joins the Payments Podium to discuss the differences between FedNow and CBDC and determine if FedNow is a CBDC or not.

This episode of the Payments Podium features Shameer Sachdev, a fintech entrepreneur and investor with over 20 years of experience in the payments industry. Hosted by the Payments Professor, the podcast delves into Sachdev's journey in the payments industry, his perspectives on the current state of the industry, and his thoughts on the future of payments. In the interview, Sachdev discusses a 7-point plan for expansion that includes considering the budget, identifying the best territories, understanding the pain points of the target customers, considering regulations, collaborating with competitors, understanding the media landscape, and ensuring a relevant value proposition. Sachdev emphasizes the importance of having a roadmap and plan in place and taking the time to plan, prepare, and do research. Shameer shares his views on the key trends and opportunities in payments. Overall, this episode of the Payments Podium provides a fascinating insight into the payments industry from the perspective of a seasoned entrepreneur and investor and offers valuable insights into the key trends and developments shaping the industry's future.

Andrew Gomez from Lipis Advisors joins the Payments Podium to discuss how faster payments are affecting other payment channels across the globe. Andrew teases some of the research he has conducted that will be fully unveiled at the Payments Conference in April.

Richard Re joins the Payments Professor to explain how a payments career began with needing money for a date and defines a check bundle. Richard describes the evolution and future of faster payments, including topics like Hedera hashgraph and micropayments. Want to learn more about Dropp? https://dropp.cc/

Dr. Angela Murphy returns to the Payments Podium to discuss how consumers can benefit from the use of faster payments! You dont want to miss Payments Elsa as she enlightens us on how faster payments will change how consumers view sending and receiving money.

Dr. Angela Murphy, Payments Elsa, takes the Payments POdium to enlighten us on the many business use cases available for businesses seeking to add faster payment benefits to their organization.

Alex Zeltcer of nSure.ai joins the Payments Podium to discuss cryptocurrency fraud and fraud controls. Cryptocurrency fraud is a complicated problem to solve. Alex says “If it isn't that complicated, then we are probably not a good fit”. Listen in and learn more about cryptocurrency fraud and controls from Alex.

Mary Ann Miller returns with even more information on how to put controls in place and what to do to manage fraud in the world of instant payments. In part two of this series, Mary Ann answers the question of what goes wrong when you don't get identity right!

Mary Ann Miller is a pioneer and expert in digital/cyber fraud. with 20+ years of global leadership in lowering exposure to fraud losses for institutions worldwide, it was a pleasure to have her join the payments podium to discuss what fraud controls to consider when implementing faster payments.