Podcasts about key topics covered

Send us a textWhat makes someone want to stay at your salon? This episode answers that question—straight from the people who matter most.Todd and Jen read real, unfiltered responses from their team about why they choose to stay at Hello Hair Co. These messages are full of honesty, emotion, and insights that speak to what stylists value in a work environment. From mentorship and leadership to laughter and lizards (yes, really), this is an episode that gets to the heart of retention.They also react to real posts from salon owner forums—some hilarious, some concerning—and offer sharp, honest takes on pricing, commission structures, culture breakdowns, and the dangers of social media advice.If you're trying to build a salon that people never want to leave, this episode is your blueprint.Key Topics Covered:[00:00] Real Talk: Reactions, Feedback, and Social Media Rants [00:03] Jen's Opening Take: From “Talks Too Much” to Career Asset [00:05] Todd's Opening Take: Specialists Work for Generalists [00:08] Why We Asked Our Staff “Why Do You Stay Here?” [00:09–00:24] Reading the Team's Responses (and Getting a Little Emotional) [00:25] A Client Turned Blowdry Addict Turned Teammate [00:27] Why People Come In Even on Their Days Off [00:31] The Power of Individualized Goals and Coaching [00:33] What Real Culture Looks Like (Hint: It's Not Buzzwords) [00:35] Reactions to Wild Salon Owner Forum Posts: • Vaping in "luxury" salons? • Grandfathered pricing drama • 70% commissions?! • Suite renters getting “called out” • When staff stop showing up [00:42] Final Take: Culture, Leadership, and Creating a Place People Want to BeKey Takeaways:People don't leave bad jobs—they leave bad leadership.Staff want structure and freedom. The best cultures create space for both.Push your people—but lead with care. Mistakes are opportunities.Your clients and staff notice more than you think. Especially when things are inconsistent.Leadership starts with self-awareness. If you're losing people, the mirror is step one.Stop asking Facebook for answers to legal and business questions. Get real help.Mentioned in the Episode:Messages from Hello Hair Co. staffHow we handled individual raises and goal settingApprenticeship reflectionsOur “kickoff” 2025 meetingsSalon owners giving away services (and not realizing it)Commission myths and real profit marginsThe Bear on Hulu (again!) – “Remember why you started”Connect With Us:

EPISODE 153 – Everyone Is Still So F***ing AngryHost: Jim Frawley Length: ~27 minutes Keywords: anger, judgment, rage economy, stress management, performative outrage, curiosity, emotional regulation, AI disruption, parenting, digital detoxShow NotesIn this episode of Jim's Take, we revisit one of the most popular and cathartic episodes from years ago: "Everyone Is So F*ing Angry."** Why now? Because five years later, the anger hasn't gone away. In fact, it's gotten worse—and we need to talk about it.We're living in a rage economy, where outrage is incentivized, judgment is broadcast, and anger is no longer just a feeling—it's a performance. And it's exhausting.From politics to parenting, AI disruption to your own food choices, Jim explores how unchecked anger is bleeding into every area of life. But more importantly, he breaks down what to do about it.You'll hear:Why we're addicted to judgment—and how it warps our perceptionHow imagined scenarios create real stressWhy performative anger tricks us into thinking we're taking actionThe dangers of emotional leakage—especially in parenting and leadershipHow Jim is changing his own behavior: analog over digital, curiosity over outrageThe one definition of a question that could radically shift your conversationsThis isn't a kumbaya session. It's a brutally honest—and surprisingly hopeful—episode on how to actually respond to the chaos without letting it eat you alive.Key Topics Covered:00:00 – Cold Open: Why I'm Revisiting This Topic 03:30 – Rage is Valid… Until It's Not 07:50 – How Judgment Fuels Modern Anger 13:45 – Rage Economy and Performative Outrage 17:30 – Parenting and the Bleed of Adult Emotions 21:15 – Why We're So Angry About the Wrong Things 23:00 – Asking Better Questions: The Antidote to Anger 25:20 – Final Thoughts: Where to Place Your Energy InsteadPull Quotes / Soundbites for Social or Clip Tags:“We are angry not just about what's happening—but about what we imagine should be happening.”“Judgment is just anxiety with a superiority complex.”“You can be informed without being infected.”“Performing anger might feel like action—but it rarely changes anything.”“If you're waiting for the world to fix itself before you live your life, you're going to be waiting forever.”Actionable Takeaways:Audit your media and emotional inputs. Turn off the rage machines.Replace assumptions with genuine questions. Be curious before critical.If you're angry about something, define one action you're taking in response.Stop imagining how others should act. Start deciding how you will.Be mindful of what energy you pass on to your kids, coworkers, and partners.Episode Link:Stream and subscribe on your favorite platform, or listen at https://www.jimfrawley.com

In this episode, Dan Czech, Vice President of Insights at KLAS, and my colleague Mark Ewrich, Chief Strategy Officer at Health Launchpad, and I discuss a  “Must-Read” study, “Navigating the Uncertainty of Federal Policy 2025.”Dan and his team at KLAS surveyed almost 170 healthcare organizations to understand how they're responding to recent federal policy changes and budget uncertainties.In this week's episode, you will learn how healthcare organizations are navigating through shifting federal policies without clear direction. The study reveals that 90% of organizations feel they lack the clarity needed to act decisively, and 85% have developed multiple contingency plans to respond to policy changes.Dan, Mark, I talked through the five key themes from this study. They have significant implications for healthcare technology vendors. Most surprisingly, despite all the uncertainty, IT budgets aren't being frozen - they're being redirected toward specific priorities like AI, automation, and cybersecurity. Organizations are looking for solutions that can help them reduce workforce costs while maintaining the quality of care.Mark provides insightful commentary throughout our discussion on how healthcare technology companies should position themselves in this environment - focusing on de-risking solutions, demonstrating clear ROI, and aligning with the specific areas where organizations are still willing to invest.This study is essential reading for anyone selling into healthcare right now, as it provides a roadmap for understanding where opportunities still exist despite the challenging environment.Key Topics Covered:(00:00:00) Introduction (00:02:00) Contingency Planning(00:05:00) Theme 1: Planning Through the Fog(00:07:00) Theme 2: Policy Shifts Drive Hard Choices(00:11:00) Theme 3: IT Budgets Redirected, Not Frozen(00:15:00) Theme 4: AI as the Bright Spot(00:19:00) Theme 5: Value-Based Care Momentum(00:24:00) Theme 6: Small Organizations at Greater Risk(00:26:00) Closing Thoughts and TakeawaysKLAS Report: Government and Regulatory Impact on Healthcare Delivery Organizations 2025Want to learn more about planning for changing regulations? Explore this topic in greater depth in our detailed blog post. We provide a dozen actionable best practices. Check it out.Interested in exploring how to improve your podcasting strategy? Reach out to Adam directly to schedule a no-obligation discussion. This isn't a sales call—just an opportunity to talk through your LinkedIn questions and challenges.Subscribe to The HealthTech Marketing Show on Spotify or watch us on YouTube for more insights into marketing, AI, ABM, buyer journeys, and beyond!

Marcus Meijer, Founder and CEO of MARK, joins me on the People Property Place Podcast

In this episode of the East Coast Elite series, we sit down with Brian Trowbridge, VP of Sales at FireHydrant, to explore the brutal truths of startup life. From making high-stakes decisions with limited runway to navigating board dynamics and founder alignment, Brian unpacks what it really takes to succeed in an early-stage company. We dive deep into how he evaluated FireHydrant before joining, what he looks for in founders and boards, and how sales leaders should think about burn rate, valuations, and growth expectations. If you're in sales and considering a startup role, this episode is a must-watch.  

Send us a textHiring a stylist is hard. Retaining one is harder. Training them from scratch? That's where most salon owners throw in the towel. Todd and Jen believe that's exactly where the opportunity lies.In this episode, they break down their education funnel—the system they've built to train new hires (especially those straight out of cosmetology school) into fully booked, confident, high-performing stylists. From blow-dry assessments to client-ready test-outs, you'll hear exactly how they do it, how long it takes, and how it leads to stronger retention, higher performance, and long-term growth.Whether you're thinking about training your first stylist or looking to improve the education model inside your salon, this episode will help you build a path that scales with your business and supports your team.Key Topics Covered:[00:00] Stop Waiting for the “Unicorn” Hire [00:02] Jen's Story: Learning the Hard Way at Her First Salon [00:04] Daydreaming Won't Save Your Business—Systems Will [00:05] Todd's Opening Rant: $80 Haircuts, Facebook Negativity, and a Dying Industry Mindset [00:12] Stop Asking Facebook What a Lawyer or Accountant Should Answer [00:14] Building an Education Funnel [00:16] Going Wider Reduces Risk and Builds Retention [00:17] Why We Focus on Hiring Stylists Out of School [00:19] How a True Apprenticeship Works (And What States Offer It) [00:20] Are You a “Push Forward” or “Hold Back” Type Leader? [00:22] Our Step-by-Step Training System (From Model to Client-Ready) [00:27] The Blow-Dry Test: A Crucial First Win [00:30] Why Clients Are Paying During Training—and Why That's a Win [00:32] Adding Services One by One = Confidence + Clarity [00:34] Transparency Builds Trust: Don't Hide the Training [00:36] Matching Clients and Stylists Without Compromising Standards [00:39] Transitioning From Friends/Family to Real Clients [00:41] Ongoing Training, Redos, and Leadership Conversations [00:44] Education Never Ends—Even for Experienced Stylists [00:46] Paying Stylists and Educators During Training [00:47] What If You Don't Have Time to Train? [00:49] Be Willing to Let People Go—If They're Not Growing, You're Shrinking [00:51] The Term “Apprenticeship” [00:52] Get on the Email ListKey Takeaways:Unicorn hires don't build sustainable businesses. Systems do.Stop outsourcing business decisions to Facebook. Talk to professionals.Create wins early and often. Your education system should evolve. What worked 5 years ago won't work now.Train transparently. Clients will respect your honesty if you lead with integrity.Hire slow, fire fast. Don't hold onto the wrong person just because training takes time.Education never ends. Even senior stylists should be reassessed regularly.Connect With Us:

In this episode of the Healthtech Marketing Podcast, we kick off our new AI Quick Takes series. Adam Turinas explains how generative AI is fundamentally changing search traffic and what healthcare technology marketers need to know about Google's EEAT framework. Drawing from his own experience of declining website traffic despite years of steady growth, Adam explains how AI overviews are reducing organic search traffic while creating new opportunities for brands that understand Google's Experience, Expertise, Authoritativeness, and Trustworthiness signals.The episode offers practical strategies for healthcare technology companies to refine their content marketing approach. Hear real-world examples of how proper EEAT implementation can lead to inclusion in AI overviews and offers actionable advice for maintaining visibility in an AI-driven search landscape.Key Topics Covered:“(00:00:00) Introduction to AI Quick Takes series”“(00:01:00) The challenge AI poses to search traffic and marketing”“(00:04:00) Introduction to EEAT framework”“(00:05:00) The importance of Experience - showcasing real-world implementations”“(00:06:00) Expertise - demonstrating deep subject matter competency”“(00:06:00) Authoritativeness - building reputation and earning citations”“(00:07:00) Trustworthiness - the most important E-E-A-T element according to Google”“(00:09:00) Practical strategies”“(00:13:00) Four key takeaways and expected outcomes from E-E-A-T implementation”“(00:14:00] Call to action and resources for further engagement”Blog article mentioned in this episode.Want to learn more about EEAT? Explore this topic in greater depth in our detailed blog post. We provide a dozen actionable best practices. Check it out.Interested in exploring how to improve your AI strategy? Reach out to Adam directly to schedule a no-obligation discussion. This isn't a sales call—just an opportunity to talk through your AI questions and challenges.Subscribe to The HealthTech Marketing Show on Spotify or watch us on YouTube for more insights into marketing, AI, ABM, buyer journeys, and beyond!

In this episode, Dr. Disha Spath is joined by his husband Josh Spath to break down the sweeping legislation dubbed “The Big Beautiful Bill,” passed on July 4th—and what it could mean for your medical practice, finances, and future. From Medicaid and CHIP cuts to student loan shifts and personal tax changes, Josh and Disha unpack the potential ripple effects on physicians, patients, and the healthcare system as a whole. If you're a medical professional trying to stay ahead of policy changes and protect your financial well-being, this one's for you. Key Topics Covered: 1. The Big Beautiful Bill: Overview & Impact How this newly passed bill could reshape the healthcare and financial landscape. 2. Medicaid & CHIP Cuts: Who's Most Affected? The real-world impact on low-income families, children, and legal immigrants. 3. What the Bill Means for Doctors Coverage changes, patient eligibility, and why physicians should pay attention. 4. The Silver Lining: Opportunities in Chaos What benefits or reform might come out of the bill's implementation? 5. ACA Health Plan Categories A breakdown of Bronze, Silver, and Platinum tiers and how they fit into evolving patient care models. 6. Student Loans: What's Next? Navigating the Repayment Assistance Plan vs. the Standard Repayment Plan. 7. Your Taxes Might Shift Too What you need to know about potential changes in personal taxes. Listener Takeaways: How upcoming Medicaid and CHIP changes may affect your practice. What legal immigrants stand to lose—and why it matters to all of us. How DPC memberships may become more relevant in a post-Bill landscape. What to expect in student loan repayment and how to plan for it. Why staying informed on healthcare policy is critical for your financial freedom.   Connect with Us: Host: Dr. Disha Spath and Josh Spath, The Frugal Physician This episode is brought to you by: Earned Wealth: Earned's unique Doctor Wealth Playbook includes tax planning, investing, insurance, career advisory, and more. It's a holistic approach from advisors who get the financial pressures of your profession. And for a limited time, Frugal Physician listeners can visit Earned.com/Frugal for exclusive access to this comprehensive planning at a discounted rate.

The Fortified Life Podcast with Jason DavisEpisode 196 | Guest: Wendy CockeTitle: "Making Flex Work: The Faith-Fueled Pivot from Engineering to Empowerment"SHOW NOTESGuest: Wendy Cocke, Founder of Engineering Leadership Solutions LLC, Leadership Development Coach, Author of Making Flex Work and Reimagine Your WorkHosted by: Jason Davis a.k.a. “Mr. Fortify”Theme: Living out your faith in the marketplace, from the boardroom to the bathroom.

Coffee with Samso Episode 206 is about how we understand and interact with AI. We all know what Artificial Intelligence is about but do we really know ? Are we just taking it for granted what we actually know and is it sufficient to just take what people say about about what AI will do for or to us in the coming years. After a short break to launch Samso News — our new platform blending ASX announcements with the signature Samso blog style — we're diving headfirst into the evolving world of artificial intelligence. In this deeply engaging episode of Coffee with Samso, we are focusing today squarely on one of the most transformative forces of our time: Artificial Intelligence (AI). Joining us is Eric Starling, Principal Innovation Advisor at Amazon Web Services (AWS), who brings over two decades of experience in software design, innovation strategy, AI integration, and digital transformation. Eric is not just a technologist — he's a builder, a thinker, and a translator between code and real-world outcomes. We sat down at the UWA Club on the grounds of the University of Western Australia for an honest, wide-ranging conversation that demystifies what AI is, how it works, and where it's taking us. Key Topics Covered in the Coffee with Samso on Artificial Intelligence. What AI Is — and What It Is Not Eric explains how AI systems like ChatGPT and Claude don't “think” in the way humans do. Instead, they learn from massive datasets, building probabilistic models to predict likely responses based on prior inputs. The concept of “autocorrect on steroids” is used to illustrate how large language models (LLMs) operate. Language Models and Why English Is the New “Code” in Artificial Intelligence For non-technical users, the rise of LLMs represents a paradigm shift. No longer do you need to speak in code — natural language itself has become the interface. This accessibility is redefining who gets to build, create, and automate. The Role of Data — Why AI Wouldn't Exist Without the Internet Eric underscores the fundamental role that the internet and cloud computing play in powering AI. From the petabytes of storage to globally linked data centres, AI's performance relies on a vast, interconnected ecosystem. AI Doesn't Reason — It Repeats Patterns A powerful analogy compares image recognition AI to showing a model 10,000 pictures of a cat. The model “learns” by exposure, not by understanding. This highlights the difference between learning and cognition, a distinction too often blurred in public discourse. Agentic AI and Industry Transformation We delve into agentic AI, which moves beyond chat interfaces into tools that can take actions, manage files, automate workflows, and simulate decision-making processes. This development is fueling a wave of innovation across industries — from grant writing to robotic inspection. AI in China vs. the West — A Tale of Two Approaches We explore how AI implementation differs starkly between China and Western nations. In the West, commercial viability and public acceptance are major hurdles. In contrast, China's top-down model has allowed faster implementation — raising important questions about innovation, ethics, and regulation. Deepfakes, Data Ownership & Ethical AI Eric raises critical concerns about data control and digital identity. What happens when small AI companies are acquired or go bust? Where does your data go — your voice, your image, your interactions? The episode serves as a cautionary tale about uploading personal content without considering long-term implications. AI's Creative Disruption in Entertainment One of the most thought-provoking segments explores how AI may not replace actors or creatives, but could radically expand who gets to produce high-quality content. Eric envisions a world where indie creators and hobbyists wield studio-level capabilities — disrupting traditional media from the ground up. What the Future Holds — AI in 5, 10, 15 Years Eric offers predictions on how AI will evolve: A world filled with interchangeable micro-agents Lower barriers to business innovation Tools that assist — not replace — human creativity A higher value placed on intention and authenticity in content creation Misunderstandings and Missed Conversations Eric notes that cognition remains the most misunderstood concept of AI. The tools may sound smart, but they don't “know” anything. He also warns of the underappreciated risk of data misuse when using third-party AI services without considering data ownership. Samso Concluding Comments - The Coffee with Samso Discussion: This episode with Eric Starling is a reminder that Artificial Intelligence is not just a buzzword — it's a structural shift. One that is already changing how businesses operate, how services are delivered, and how value is created. For ASX investors, the real takeaway here is this: AI is no longer confined to Silicon Valley or tech unicorns. It's becoming embedded in sectors across the board — from mining and energy to biotech, financial services, and logistics. Companies that can leverage AI meaningfully — not just sprinkle it into their marketing decks — are likely to unlock productivity gains, margin expansion, and operational efficiencies that markets may not yet be fully pricing in. Over the last few months, I have learnt and as Eric clearly articulates, not all AI is created equal. The true edge comes from owning your data, understanding the limitations of generative tools, and building AI agents that solve specific problems with clear intent. This is where discerning investors should pay attention: Is the company investing in capability, or just riding the narrative? We're also entering a period where content creation, compliance, customer service, and internal processes ar.e being quietly transformed — especially in capital-light industries. In our view, the most investable opportunities on the ASX may come not from “AI companies,” but from traditional businesses that are applying AI in transformative ways. This conversation reinforces our belief that investors need to go deeper than headlines. Understanding where a company sits in the AI landscape — builder, adopter, or observer — could offer meaningful insight into future performance and resilience The chapters below will help you navigate the Coffee with Samso and l hope you will all get some value from Eric. Chapters: 00:00  Start 00:09  Introduction 02:50  Who is Eric Starling ? 03:36  What is AI and What is Not AI ? 05:44  AI language is now called English 07:55  AI is all about What is the “Internet”. 09:26  AI is about Learning and not Thinking. 13:07  AI needs data to “Think”. 14:40  Where does AI get its source of data? 17:18  Where are we at in terms of the AI Revolution? 20:30  What is the most Misunderstood of AI? 23:55  The Reasoning learning process of AI still needs existing data. 26:18  The least obvious profession that AI will replace. 31:32  Could use of AI decrease the quality of content we accept? 35:55  The China vs. The West approach to AI implementation of AI. 40:15  What does Eric worry about AI? 43:08  What could we see with AI in 5, 10, 15 years time? 46:53  What are people not considering about AI? 49:34  The reality and danger of deep fake. 51:47  The changing face of AI means we have to be educational about AI 54:13  Last woods on Ai from Eric 56:15  Conclusion PODCAST The Samso Way – Seek the Research Here at Samso, we pride ourselves on delivering content for investors that is independent and informed by over three decades of experience in the industry. We are always asking the question that may sound simple and irrelevant, but these are typically the ones that make sense to you, the one seeking the knowledge. Our mission is simple: cut through the noise and spotlight what matters—genuine stories, grounded insights, and real opportunity. Our content is well-researched and is only created if the team sees a merit in discussing the company or concept. Investors can explore our three core platforms: Coffee with Samso Samso News Samso Insights There may be numerous paths to success in investing, but the common thread among successful individuals is that they remain committed to making informed decisions. Equip yourself with the right knowledge and tools, and you will be well on your way to achieving your financial goals. Most importantly, investors need to be absolutely diligent in understanding their own risk-reward tolerance and capabilities. Never bite off more than you can chew. As they say, Rome wasn't built in a day, and the Great Wall stood because it took centuries to complete. The Samso Philosophy: Stay curious. Stay sharp. And remember—digging deeper always uncovers the real value. In Life, there is no such thing as a Free Lunch. Happy Investing, and the only four-letter word you need to know is DYOR. To support our independent nature of our work, please head over to our Support Page and give us a helping hand in any of the ways listed. This is a new initiate for the Samso Platform, and it was always the concept of Samso when we started this journey in 2018.

Jon Lurie, Founder of Realty Corporation, joins me on the People Property Place Podcast

In this episode, Paul Merriman shares insights into upcoming events, including his presentation at the Garrett Planning Network Retreat, as well as his reflections on asset allocation, government bond strategies, and the benefits of various portfolios for different life stages. Tune in for a deep dive into how different funds and asset classes perform over the long term, and how to optimize your investment strategy, regardless of age or risk tolerance.Key Topics Covered:1. Long-Term Returns ComparisonPaul compares two small-cap value funds: the Vanguard Small Cap Value Fund (VSIAX) and the DFA Small Cap Value Fund (DFFVX). To find long-term returns for these funds, Paul uses Morningstar's chart function, which allows users to view the maximum (MAX) historical data for any given fund, helping to compare the performance of these funds since their inception 2. Best Asset Allocation for RetireesThe best asset allocation for retirees typically depends on individual factors, such as risk tolerance and life expectancy. Generally, Paul suggests a moderate equity allocation of 40-60% in stocks, with the rest in fixed income, for retirees who have enough saved up to comfortably fund their retirement .3. Asset Allocation for an 83-Year-Old RetireeFor an 83-year-old retiree, Paul discusses a more conservative portfolio with two-thirds in bonds and one-third in equities. This conservative approach, which mirrors the allocation in Vanguard's target-date funds, aligns well with retirees who are less reliant on aggressive growth but still need some equity exposure to combat inflation .4. Why Use Three Government Bond Funds?Paul advocates for a diversified bond strategy that includes TIPS (Treasury Inflation-Protected Securities), short-term government bonds, and intermediate-term government bonds. This combination offers a balance of safety, growth potential, and reduced volatility compared to using just one bond fund, and provides a more stable return over time.5. How the Worldwide 4 Fund Portfolio WorksThe Worldwide 4 Fund Portfolio is structured with 25% in large-cap blend (U.S), 25% in large-cap value (INTL), 25% in small-cap blend (INTL), and 25% in small-cap value (U.S.), giving you a diversified mix of U.S. and international equities. This approach optimizes for both size and value, ensuring a balanced exposure to market growth, volatility, and global investment opportunities.6. Should a 26-Year-Old Use the 2 Funds for Life Portfolio Yes, a 26-year-old could benefit from the 2 Funds for Life Portfolio, which typically includes the A TARGET DATE FUND and a small-cap value fund. This strategy allows young investors to focus on equity growth, benefiting from the long-term appreciation potential of small-cap value stocks while minimizing risks associated with bonds at an early stage7. Managing the 2 Funds for Life Portfolio with S&P 500 & Small-Cap Value For someone using only the S&P 500 and small-cap value fund, Paul suggests a flexible allocation approach. You might start with a 50/50 split, or adjust according to your risk tolerance. The small-cap value fund tends to be more volatile but offers higher returns over time, while the S&P 500 provides more stability with lower volatility .8. Can There Be a 3 Funds for Life Portfolio?Yes, a 3 Funds for Life portfolio could include the S&P 500, large-cap value, and small-cap value. Paul suggests mixing these three equity asset classes to achieve a balanced portfolio that offers growth potential without overexposing yourself to risk.⁠Resources:1928-2024 Quilt Chart (K1a)⁠⁠Sound Investing Table (H2a)⁠Chris Pedersen's 2 Funds for Life Table: For more detailed insights, visit ⁠Chris Pedersen's 2 Funds for Life table⁠.

Send us a textReal Talk on Hiring, Culture, and Why People Stay.After a technical hiccup on Monday's episode (sorry if you caught the glitchy one!), Todd and Jen are back with a full redo—and it might be even better than the original. This episode covers team retention, leadership, and how to build a salon culture that people don't want to leave.They cover everything from how to attract new talent straight out of school, why “luxury” means nothing if your client experience doesn't back it up, and how simplifying your systems might be the key to long-term success. Oh—and they don't shy away from calling out toxic industry mindsets that are holding people back.Whether you're running a salon or running a rental model, this episode is full of practical, experience-backed advice you can implement immediately.

In this episode of East Coast Elite, Simon Kouttis and Ollie Kuehne sit down with Martin Mao, co-founder and CEO of Chronosphere. From his early days at Uber to founding one of the most disruptive startups in observability, Martin shares what it takes to navigate uncertainty, build conviction, and win at scale. We dive into the mindset shifts behind leaving a tech giant to build something bold, how Martin sees the future of observability, and what it means to lead with clarity in a rapidly evolving market. If you're a founder, engineer, or operator seeking real insights from a builder at the top, this one's for you. Key Topics Covered 00:00 Intro 02:10 What Makes a Strong Founder 04:48 Why Martin Left Uber 09:22 Founding Chronosphere 13:41 Competing with Industry Giants 19:05 The Startup Learning Curve 26:38 Early GTM Decisions 33:20 Scaling with Intent 39:40 Balancing Vision and Feedback 46:14 Leadership Lessons in Hypergrowth 50:12 What's Next for Chronosphere 52:49 Closing Reflections   3 Biggest Lessons Leaving comfort for conviction: Martin's leap from Uber shows that bold moves start with internal clarity, not external certainty. Product-market fit is just the beginning: Real traction comes from execution, team culture, and continuous iteration. Disruption requires ruthless focus: Be crystal clear on who you serve and why your product matters—then say no to everything else. Thanks for listening! This episode was hosted by Simon Kouttis and Ollie Kuehne, founders of Hunters & Unicorns. If you enjoyed this episode, please drop a like/share and subscribe to our channel! Connect with Hunters & Unicorns Website: http://huntersandunicorns.com Twitter:   / huntersun1corns   Instagram:   / huntersandunicorns   Blog: http://huntersandunicorns.com/blog   Notable Quotes “You don't need to have all the answers before you start.” “It's not about being better—it's about being different in a meaningful way.” “Startups work when you're solving real pain, not just building cool tech.” This episode is sponsored by SELR & PG:ai   #softwaresales #huntersandunicorns #playbookuniverse

In this episode, Tina Tower dives into the three biggest reasons people struggle with sales—especially female course creators—and shares practical, relatable strategies to boost your confidence and conversion rates. If you want to sell more with authenticity and ease, this episode is a must-listen. Key Topics Covered: 1. Selling Like Someone You're Not Many women try to adopt a "salesy" persona that doesn't feel true to them, leading to awkward transitions and flat sales messaging. Tina talks about cultural differences in how women from Australia, the UK, and New Zealand approach self-promotion compared to those in the US and Canada. Tip: Embrace "Bestie Marketing" (coined by Zoe Foster Blake) by writing your sales copy and content as if you're talking to your best friend. Inject your real self—stories, voice, and confidence—into every sales message. Practice makes perfect! Sales gets easier and more authentic with repetition and self-acceptance. 2. Fear of Asking for the Sale A major sales killer is shying away from the actual ask due to fear of being pushy or fear of rejection. Tina shares why women often hesitate to send enough sales emails or deliver a confident call to action at the end of webinars. Tip: Reframe sales as an act of service. You're not begging or pressuring—your offer is the bridge to transformation that your audience actually wants. Detach from the outcome: Do your best, prepare thoroughly, then let go of results. 3. Selling Features, Not Feelings Buyers aren't interested in a long list of features—they want results. They're looking for the transformation your offer brings. Use storytelling and specific, relatable examples that speak to what your customer really wants: the feeling of accomplishment and the change your program can make. Tip: Always start with the end in mind. Clearly communicate the before-and-after, use your audience's language, and keep your pitch simple and direct. Address objections openly so prospects believe the transformation is possible for them. Sales isn't sleazy—it's an act of leadership and service. When you own your value and communicate it authentically, you'll not only sell more, but you'll enjoy the process too.   Resources & Mentions: Zoe Foster Blake https://www.instagram.com/zotheysay Idea to Launch https://www.herempirebuilder.com/start   Where to find Tina: Her Empire Builder: https://www.herempirebuilder.com/ Instagram: https://www.instagram.com/tina_tower/ YouTube: https://www.youtube.com/@herempirebuilder

In this episode of The HealthTech Marketing Show, I welcome Carol Flagg, founder of Answers Media Network and Healthcare IT Radio, to discuss the evolution of podcasting and the emerging trend of video podcasting in healthcare technology marketing.Carol shares her journey from traditional media sales to building a healthcare IT content syndication network and discusses how the podcasting landscape has reached several key tipping points.Our conversation explores practical strategies for healthcare technology companies considering podcast creation, emphasizing the importance of niche targeting, engaging hosts, and leveraging AI tools to streamline production and content repurposing. Discover why video podcasting represents a fresh opportunity to maximize your content investment and how it can serve as a foundation for a modern growth strategy.Key Topics Covered:"(00:00:00) Introduction""(00:04:00) Evolution of podcasting and the key tipping points that shaped the industry""(00:06:30) The current tipping point: video podcasting driven by YouTube's entry""(00:07:00) Technical explanation of video podcast distribution through RSS feeds""(00:08:00) How video podcasts can be distributed to Apple, Spotify, and YouTube simultaneously""(00:10:00) Answers Media Network's business model as a syndication and distribution partner""(00:13:00) Notable shows in the Healthcare IT Radio network""(00:15:00) The reality of podcast audience sizes and engagement challenges""(00:16:00) Why healthcare technology firms should invest in podcasting""(00:19:00) Content repurposing strategies: "Content is king, but syndication is queen"""(00:22:00) Impact of generative AI on content discovery and traffic""(00:23:00) The importance of niche targeting in podcast strategy""(00:26:00) Qualities that make a great podcast: engaging hosts and storytelling""(00:28:00) Using AI tools like Claude for content repurposing and article creation""(00:30:00) YouTube's growing dominance in podcast listening""(00:32:00) Importance of detailed show notes and embedded links for SEO""(00:34:00) Future predictions: video podcasting as the new standard""(00:35:00) Final tips"Want to learn more about how podcasting is changing? Explore this topic in greater depth in our detailed blog post. We provide a dozen actionable best practices. Check it out.Interested in exploring how to improve your podcasting strategy? Reach out to me directly to schedule a no-obligation discussion. This isn't a sales call—just an opportunity to talk through your LinkedIn questions and challenges.Subscribe to The HealthTech Marketing Show on Spotify or watch us on YouTube for more insights into marketing, AI, ABM, buyer journeys, and beyond!

Episode 252: Most CX maturity assessments ask how you think you're doing. This one demands proof. Erin Wallace, director of client engagement at MyCX from Bain & Company, is helping to lead a fundamental shift in how companies measure CX maturity. Most tools rely on perception-based self-assessments that reward self-promotion over progress. The Customer Experience Roadmap and Accreditation (CXRA) demands verifiable proof—evidence against 55 global, industry-backed standards. It's not always comfortable, but it's often the turning point. Bain's CXRA challenges the internal echo chamber. Erin explains how most assessments rely on surveys sent to a handful of CX insiders, producing a distorted view of reality. The CXRA demands documentation of policies, processes, behaviors, and measurable outcomes such as customer experience metrics, operational KPIs, or business results. It uses outside-in validation to confront that distortion. This isn't academic. It's where things get real. Leaders often push back. Some insist, “We're better than this.” Others admit, “We're not as good as we might think.” That tension is the point. Because CXRA doesn't just assess quality—it measures how consistently CX practices are applied across the business. That's how it exposes the “pockets of brilliance” that never scale, leaving most customers with a fragmented, uneven experience and leadership teams with a false sense of progress. For many leaders, conducting the CXRA offers clarity they've never achieved: a shared fact base, benchmarks of world-class practice, and a clear path forward. It doesn't just reveal what's missing, it builds the conviction to fix it. Guest: Erin Wallace, Director of Client Engagement, Bain & Company Host: Rob Markey, Partner, Bain & Company Give Us Feedback: Help us improve the podcast (feedback link) Key Topics Covered 01:00 – Why perception-based CX tools fall short 02:20 – What defines a successful evidence-based assessment 03:10 – The challenge with identifying “pockets of brilliance” 04:15 – How companies respond to uncomfortable truths 05:40 – Aligning leaders around what “good” really looks like 06:55 – Using 55 global standards to benchmark performance 08:10 – What Bain's CX Roadmap and Accreditation assesses 09:30 – What Erin learned at the X4 2025 Conference in Salt Lake City Time-Stamped Notable Quotes [5:00] “MyCX℠ is  a tool anyone in the industry can use, whether you're a strategic advisor, a technology implementer, or a CX practitioner. These should be things we agree on in terms of the standard of excellence for culture, capabilities, and execution.” [6:00]  “Most maturity assessments—tools to understand where you are and how you're doing with CX—are survey-based. They're perception-based. We send [them] out to a couple hundred people in the company, see what they think, and how they think they're doing with CX. You usually get back a pretty inactionable result. What's different about MyCX Roadmap and Accreditation, which is based on these global standards, is that it's an evidence-based, outside-in assessment.” [7:00] “It's an opportunity to dig in and have a conversation. And to evaluate the perception with the policy against results.” [8:00] “We look at quality, coverage, and consistency of application across the business. There could very well be a spotlight—like pockets of excellence—that are not applied across the organization in a meaningful way.” “[9:00] “What does good look like, and is that really what we aspire to accomplish? And then what will it take to get there? Because oftentimes, everyone has a different opinion of what is ‘good.' And do we really want to get there? This helps [organizations] break through and get that bigger investment unlock that's required to lead.” Learn more about Bain & Company's CX Roadmap and Accreditation process: https://www.bain.com/consulting-services/customer-strategy-and-marketing/customer-experience-transformation/mycx/ Learn more about the Global CX Standards: https://www.netpromotersystem.com/resources/cx-standards/

Are you tired of the ups and downs in life? Feeling like your foundation is always shaking? In today's message, we conclude our Journey to Meaning series by focusing on something we all need — STABILITY. ✅ Real friendships ✅ Financial strength ✅ Health and stamina ✅ Purpose-driven living ✅ A solid spiritual foundation Pastor John Eaton brings a timely word about what it means to build your life on the unshakable foundation of God's Kingdom — a life that isn't blown around by circumstances, drama, or empty pursuits. Key Topics Covered in This Message: - Why acquaintances aren't enough — you need true, stable relationships - The danger of investing your life in temporary pleasures - How to commit to the things that truly matter - The power of spiritual maturity and daily discipline - Jesus' call to build your life on the Rock, not the sand (Matt. 7:24-27) From broken beginnings to lasting strength — this message is your invitation to start building a life that lasts. Make today the day you place your "stone marker" and say: From this moment forward, I'm committing to a stable life in Christ.

Gawain Smart, CEO of International Campus Group, joins me on the People Property Place Podcast

Hosts: Dr. Ashlee Gethner, LCSW – Child of a Police Officer Jennifer Woosley Saylor, LPCC S – Child of a Police Officer Guest: Gary Jarboe, Retired Marine & Police Sergeant Episode Overview: In this powerful episode, Jennifer and Ashlee sit down with Gary Jarboe, a retired police sergeant and Marine Corps veteran, to discuss mental health in first responder careers and beyond. Gary shares openly about his military background, long law enforcement career, personal challenges, and the journey toward seeking mental health support, even long after retirement. The conversation dives deep into breaking the stigma surrounding mental health for first responders, the impact of career stress on family life, and the power of vulnerability. Gary also provides heartfelt advice to younger generations entering public service, emphasizing the importance of not holding back when it comes to getting help. Key Topics Covered Challenges of Seeking Help: Stigma around mental health for police and veterans; how the culture of “sucking it up” impacted both work and home. Impact on Family: The difficulty of sharing traumatic experiences with loved ones; how avoiding vulnerability affected relationships, especially with his wife and children. Turning Point: Discovering a first responder-focused mental health program (PCIS) after retirement—Gary’s reflections on finally opening up and how it strengthened his marriage and communication with his family. Advice for New First Responders: Don’t wait to get help; keep your “bucket” from overflowing; acknowledge and address mental health needs early. Destigmatizing Mental Health: The importance of finding the right provider who understands first responder culture, and why programs tailored for police and veterans are so crucial.   If this episode resonated with you or if you have stories to share about living with a first responder, reach out to Ashlee and Jennifer on their social media platforms!   Thank you for tuning in! Don't forget to subscribe, rate, and review "When The Call Hits Home" on your favorite podcast platforms!   Follow Us: - Facebook: When The Call Hits Home Podcast - Instagram: @whenthecallhitshome - Whenthecallhitshome.com --- This podcast does not contain medical / health advice. It is not intended to be a substitute for professional medical or mental health advice, diagnosis or treatment and should not be relied on as health or personal advice. The information contained in this podcast is for general information purposes only. The information is provided by Training Velocity LLC and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Podcast or the information, products, services, or related graphics contained in the podcast for any purpose. Any reliance you place on such information is strictly at your own risk.  WE ARE NOT RESPONSIBLE NOR LIABLE FOR ANY ADVICE, COURSE OF TREATMENT, DIAGNOSIS OR ANY OTHER INFORMATION, SERVICES OR PRODUCTS THAT YOU OBTAIN THROUGH THIS PODCAST.  Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have heard on this podcast.

Welcome back to the Finding Financial Freedom Podcast with Dr. Disha Spath. Today's guest is Dr. Joseph Ryan Smolarz, M.D., M.B.A.—a board-certified surgeon turned social entrepreneur with a powerful story of reinvention. In this episode, Dr. Ryan shares his candid financial journey, from the operating room to business school, and how embracing entrepreneurship led him to a more fulfilling and financially secure life. He unpacks the physician mindset shift that helped him navigate early mistakes, the surprisingly simple logic behind self-storage investing, and how his net worth transformed through calculated risk-taking and education. Key Topics Covered: 1. From Medicine to Money Mastery How Dr. Ryan's physician journey ignited his interest in financial literacy. 2. Why Self-Storage Stands Out in Real Estate Breaking down the complexity of commercial real estate—and why self-storage is the simplest entry point. 3. Learning Personal Finance from Scratch How Dr. Ryan went from financially overwhelmed to confident and capable. 4. How Dr. Ryan Dealt with His Transition from Being a Physician to Entrepreneurship The reactions he received from fellow physicians when he chose the entrepreneurial route. 5. Tracking the Financial Transformation How his net worth shifted as he embraced entrepreneurship, business school, and smart investing. Listener Takeaways: Why commercial real estate—especially self-storage—might be worth exploring  How to start your financial education, no matter where you're at  What to expect when you pivot from clinical work to entrepreneurship  Real talk on the personal and financial growth that follows bold decisions Resources Mentioned: The Medicine and Money Show by Dr. Ryan Smolarz Connect with Us: Host: Dr. Disha Spath, The Frugal Physician Guest: Dr. Joseph Ryan Smolarz, M.D., M.B.A. This episode is brought to you by: Earned Wealth: Earned's unique Doctor Wealth Playbook includes tax planning, investing, insurance, career advisory, and more. It's a holistic approach from advisors who get the financial pressures of your profession. And for a limited time, Frugal Physician listeners can visit Earned.com/Frugal for exclusive access to this comprehensive planning at a discounted rate.

In this episode of The HealthTech Marketing Show, I am joined by Colin Hung, Editor in Chief at Sway Health, and Lea Chatham, Content and Brand Strategist at Health Launchpad, to explore the evolving landscape of thought leadership in healthcare marketing. We discuss how thought leadership has transformed with new mediums, the blurring lines between paid and earned media, and practical strategies for creating authentic, impactful content.Colin shares insights from his role as a "professional conference attendee" and his experience running a healthcare marketing publication, while Lea brings 25 years of content marketing expertise to discuss how thought leadership has evolved from print newsletters to today's multi-channel approach. Learn how healthcare marketers can adapt their thought leadership strategies to modern channels while maintaining authenticity and building trust with their audiences.Key Topics Covered:"(00:00:00) Introduction" "(00:02:00) Success story: ICD-10 microsite and webinar that attracted 2,500 registrants""(00:05:00) Major shifts in thought leadership: expansion of mediums and lowered barriers to entry""(00:10:00) The blurring lines between earned and paid media in healthcare publications""(00:20:00) Colin's perspective on AI's impact on video and podcast authenticity""(00:24:00) The importance of storytelling and nuance in content creation""(00:30:00) Technical tips for video content: B-roll, being video podcast ready""(00:32:00) Lea on the importance of company-wide message alignment""(00:35:00) Going all-in on video: lessons from COVID and practical tips""(00:43:00) Using research and data in thought leadership without breaking the bank""(00:49:00) AI tools for research and content creation: benefits and cautions""(00:55:00) Closing advice"Want to learn more about how thought leadership is changing? Explore this topic in greater depth in our detailed blog post.Interested in exploring how to improve your thought leadership strategy? Reach out to me directly to schedule a no-obligation discussion. This isn't a sales call—just an opportunity to talk through your LinkedIn questions and challenges.Subscribe to The HealthTech Marketing Show on Spotify or watch us on YouTube for more insights into marketing, AI, ABM, buyer journeys, and beyond!

Welcome to The Drive Bible Podcast! In this deep dive into Ephesians Chapter 2:1-10, we explore the profound truth of "The Grace of Salvation." Join us as we break down what it truly means to be saved by grace through faith, examining the critical verses Ephesians 2:8-9: "For by grace you have been saved through faith, and that not of yourselves; it is the gift of God, not of works, lest anyone should boast."This episode tackles the tension between predestination and free will, challenging common interpretations and providing a biblical perspective on God's omniscience and humanity's choices. We discuss how God has always given us a choice, even as He foreknows all things (Romans 8:29-30).We then unpack the vital concepts of grace, faith, and salvation. Learn how:Grace saves us, is the essence of the Bible, gives victory over sin, and provides God's mercy, favor, and love.Faith is trust and conviction in God and Jesus Christ, requiring intellectual assent and belief in truth.Salvation is deliverance from God's judgment and the penalty of sin, leading to an eternal destiny in the Kingdom of God.Discover how these three foundational elements impact our lives as believers. We'll explore how our faith drives our actions, and why "a faith that does not change you, cannot save you." Hear a powerful discussion on being "doers of the word, and not hearers only" (James 1:22) and the relationship between faith and works (James 2:18-22).We also delve into Colossians 1:10-14, finding encouragement to "walk worthy of the Lord, fully pleasing Him, being fruitful in every good work."Tune in to gain a clearer understanding of God's amazing grace, the role of your faith, and your predestined calling to good works as a believer in Christ.Key Topics Covered:Ephesians 2:1-10 CommentaryThe Grace of Salvation ExplainedGrace vs. WorksFaith and Free WillCalvinism and PredestinationBiblical Interpretation of SalvationThe Relationship Between Faith and ActionLiving a Life of Good WorksDon't forget to like, comment, and subscribe for more in-depth Bible studies!

In this episode of the HVAC School podcast, Bryan welcomes back Jim to discuss the groundbreaking SureSwitch contactor technology from Copeland. This isn't just another incremental improvement - it's a complete reimagining of how contactors should work in modern HVAC systems. Jim brings his expertise and even demonstrates the technology with a special cutaway camera setup, giving listeners and viewers an inside look at this innovative solution. The conversation begins with the evolution of contactors in the HVAC industry, explaining how manufacturers moved backward from heavy-duty two-pole contactors to lighter, more cost-effective one-and-a-half pole designs. While this cost reduction made sense for manufacturers, it often left technicians dealing with more frequent failures and replacements. The SureSwitch represents a leap forward, combining the reliability of traditional heavy-duty contactors with modern electronic intelligence and enhanced protection features. One of the most compelling aspects of the SureSwitch is its multi-voltage coil capability, supporting 24V, 110V, and 240V applications with a single unit. This flexibility dramatically reduces inventory requirements for contractors and service companies, allowing one contactor to handle residential HVAC, refrigeration cases, ice machines, and pool heaters. The universal application makes it particularly valuable for smaller businesses that need to stock fewer SKUs while maintaining the ability to handle diverse applications. The technical innovation behind the SureSwitch's longevity is fascinating. Using an optical sensor (described as a "little eye" in the sealed chamber), the contactor monitors for electrical arcing during contact opening and closing. The built-in microprocessor analyzes the 60Hz AC sine wave and times the contact operation to occur at the zero-crossing point, eliminating destructive arcing. This "no-arc zone" operation, combined with latching contacts that prevent chatter during brownout conditions, results in contacts that remain clean and functional even after a million cycles - five times longer than traditional contactors. Key Topics Covered ·        Contactor Evolution and Industry Innovation o   Historical perspective on contactor design changes from heavy-duty to cost-optimized o   Why the HVAC industry needed to innovate forward rather than continue cost-cutting ·        Multi-Voltage Flexibility o   Single contactor handles 24V, 110V, and 240V coil applications o   Reduces inventory requirements and simplifies contractor operations o   Applications include residential HVAC, refrigeration, ice machines, and pool heaters ·        Arc-Free Contact Technology o   Optical sensor monitoring system for detecting electrical arcing o   Microprocessor-controlled timing to operate at AC sine wave zero-crossing o   Five times longer contact life compared to traditional contactors ·        Chatter Elimination and Latching Mechanism o   Internal power supply eliminates dependency on weak control voltage o   Magnetic latching system prevents contact bouncing during brownout conditions o   Protection against undersized control wiring and long wire runs ·        Sealed Contact Chamber Design o   100% sealed contact chamber prevents insect and debris contamination o   Eliminates common failure modes from ants, earwigs, and lizards o   Reduces need for pest control interventions ·        Built-in Compressor Protection Features o   Brownout protection with automatic voltage monitoring (184V threshold) o   Random start delay (0-90 seconds) for multiple unit installations o   Short cycle timer protection working independently of thermostat timers ·        Installation and Compatibility Considerations o   Compatible mounting holes with standard contactors o   Proper crankcase heater wiring configurations o   Training considerations for technicians adapting to new terminal layout ·        Warranty and Business Applications o   10-year warranty vs. standard 1-year contactor warranties o   Good-better-best selling scenarios for contractor businesses o   Applications in high-end residential and commercial installations   Learn more at the SureSwitch at http://www.hvacrschool.com/SureSwitch.  Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android

In this podcast episode, host Seamus introduces the SoSecure app by ADT, a free iOS emergency assistance application designed to connect users quickly with ADT agents who can contact emergency services on their behalf. Seamus offers a detailed walkthrough of the app's features, accessibility, and functionality, highlighting its usefulness—especially for those who rely on VoiceOver or have specific communication needs.Listeners are guided through the app's setup, key functions, and helpful tips to maximize its effectiveness and accessibility. Whether you are visually impaired, need a silent way to communicate during emergencies, or simply want a reliable safety app, this episode provides a thorough overview to get you started.SoSecure by ADT is a personal emergency response app that offers an emergency button with PIN cancellation, automated guardian text notifications, silent SOS chat, and location tracking groups. It is accessible to VoiceOver users and free to download on iOS devices, making it an essential tool for safety and peace of mind in situations where calling 911 directly isn't possible.Key Topics Covered:Introduction to ADT and SoSecure Seamus explains ADT's long history as a home security company and clarifies that the SoSecure app does not require an ADT home security system to be used.App Accessibility The app is about 95% accessible with VoiceOver, with a few minor limitations noted.Account Setup Users are required to create an account that includes providing an email, phone number, and a profile picture. A four-digit PIN must be created to cancel emergency calls.Emergency Button Functionality The app features a large emergency button that, when pressed, initiates a 10-second countdown during which the user can cancel the call by entering their PIN. If not canceled, an ADT agent contacts the user and, if necessary, emergency services.Automated Guardian Contacts Users can add up to five guardians (emergency contacts) who receive automated text alerts in an emergency, sent directly from ADT's system.SOS Chat Feature Text chat is available within the app to communicate with ADT agents silently, beneficial for those who are deaf, hard of hearing, or in situations where verbal communication is unsafe.Location Sharing and Groups The app includes a "My Groups" feature, similar to location tracking apps, allowing users to track and receive notifications about group members' locations, though this feature has limited accessibility.Settings Overview Seamus details the settings menu, including account editing, notification controls, PIN management (which requires a verification text), FAQ access, and legal/contact information.Demonstration of Adding and Removing Guardians The process of adding contacts from the user's phone and removing them is shown, with accessibility tips for blind users.Emergency Button Demonstration Seamus demonstrates using the emergency button and entering the PIN to cancel a test emergency call.Why Seamus Likes the App Seamus highlights the app's usefulness, especially when in unfamiliar locations or…

Host: Dr. Ashlee Gethner, LCSW – Child of a Police Officer Jennifer Woosley Saylor, LPCC S – Child of a Police Officer Guest: Chief Deputy Justin Miller, Kenosha Sheriff’s Office Episode Overview: In this insightful episode, Ashlee and Jennifer, welcome Chief Deputy Justin Miller from the Kenosha County Sheriff’s Office. Chief Deputy Miller shares his journey from serving as a Navy psychiatric technician to law enforcement leadership, opening up about how personal experiences and organizational gaps in mental health support shaped his mission to prioritize officer wellness. Key Topics Covered The Struggle for Support: Chief Deputy Miller recounts moments where, due to budget cuts, Employee Assistance Programs (EAP) and peer support teams were unavailable, leaving officers without organizational resources for mental well-being. Personal Impact: He discusses the life events that first drew his attention to the importance of officer mental health, from the suicide of a significant other to his own family losses, and the organizational culture’s lack of compassion. Culture Shift in Law Enforcement: The conversation delves into the challenges of changing a deeply ingrained “rub dirt on it” mindset, and how being promoted doesn’t always mean having a real voice for change. Innovative Wellness Initiatives: Chief Deputy Miller outlines current strategies in his department. Breaking the Stigma: Chief Deputy Miller explains how officer education, transparency, and leadership modeling are critical for long-term cultural change. Family & Community Impact: The importance of involving officer families in wellness programs—offering access to resources, education, and community-building events. Advice for Leaders & Providers: For law enforcement administrators - Be humble, open to new ideas, prioritize serving your people, and build cultures where feedback leads to actionable change. For mental health professionals - There’s a pressing need for more providers trained to understand first responder culture, as well as resources tailored for both officers and their families. From Struggle to Success: Chief Deputy Miller shares that Kenosha has achieved zero vacancies in both patrol and corrections—a rarity in the current law enforcement climate—and credits a strong, invested culture of wellness and leadership development. Resources Mentioned: Cortico Wellness App Smart Dollar (Ramsey Solutions) The Fearless Organization by Amy C. Edmondson The Ideal Team Player by Patrick Lencioni   If this episode resonated with you or if you have stories to share about living with a first responder, reach out to Ashlee and Jennifer on their social media platforms! Thank you for tuning in! Don't forget to subscribe, rate, and review "When The Call Hits Home" on your favorite podcast platforms! Follow Us: - Facebook: When The Call Hits Home Podcast - Instagram: @whenthecallhitshome - Whenthecallhitshome.com --- This podcast does not contain medical / health advice. It is not intended to be a substitute for professional medical or mental health advice, diagnosis or treatment and should not be relied on as health or personal advice. The information contained in this podcast is for general information purposes only. The information is provided by Training Velocity LLC and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Podcast or the information, products, services, or related graphics contained in the podcast for any purpose. Any reliance you place on such information is strictly at your own risk.  WE ARE NOT RESPONSIBLE NOR LIABLE FOR ANY ADVICE, COURSE OF TREATMENT, DIAGNOSIS OR ANY OTHER INFORMATION, SERVICES OR PRODUCTS THAT YOU OBTAIN THROUGH THIS PODCAST.  Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have heard on this podcast.

Welcome back to Finding Financial Freedom with Dr. Disha Spath! In today's episode, we're reimagining the traditional path to retirement with the powerful idea of mini-retirements. Instead of waiting decades to enjoy your life, what if you could take intentional breaks throughout your career to recharge, pivot, and pursue passions? Dr. Disha is joined by Jillian Johnsrud, a trailblazer in the mini-retirement movement. By age 40, Jillian had taken more than a dozen breaks, traveled to 27 countries, adopted four children, and built a life of freedom through intentional living and smart financial strategies. Together, they explore how you can take time off—without blowing up your career or finances. Key Topics Covered: 1. From Burnout to Mini-Retirement How Jillian embedded financial independence into her lifestyle early on. 2. Designing Intentional Breaks Different “phases” of mini-retirements—and how each one serves a purpose. 3. Making It Work with Your Career Why even high-demand professionals (like physicians) can take sabbaticals. 4. Affording the Life You Want How much a mini-retirement actually costs—and how to plan for it. 5. Figuring Out How to Pull from Investments Planning your withdrawal strategy while staying financially independent. 6. Organizing Your Work So It's Not a Detriment but a Value Add How to organize your work and life to find balance Listener Takeaways: You don't have to wait until 65 to start living your dream life. Mini-retirements are not only possible—they can be career-enhancing. Sabbaticals are realistic for both employed and self-employed professionals. With the right mindset and financial strategy, anyone can afford a break. Resources Mentioned: Website: https://retireoften.com/  Retire Often Book: https://retireoften.com/book/  Book Purchasing Link: https://lnk.to/retireoften  Free Opt-In Worksheets:  Planning: https://retireoften.com/mini/  Negotiating: https://retireoften.com/onemonth/  Workbook: https://retireoften.com/workbook/  Group Coaching: https://retireoften.com/group-coaching/  Social Media: Instagram: https://www.instagram.com/jillianjohnsrud/  Twitter: https://twitter.com/JillianJohnsrud/  LinkedIn: https://www.linkedin.com/in/jillian-johnsrud/  Youtube: https://www.youtube.com/@JillianJohnsrud  Connect with Us: Host: Dr. Disha Spath, The Frugal Physician Guest: Follow Dr. Jillian on LinkedIn

Dr. Natalie Crawford, double board certified OBGYN and REI, provides an in-depth roadmap for anyone preparing to start their pregnancy journey, covering everything from fertility tracking to preconception health. Key Topics Covered: 1. Birth Control and Fertility Transition - When and how to stop different birth control methods - Impact of birth control on fertility - Recommended waiting periods before trying to conceive - Hormonal vs. non-hormonal contraception effects 2. Fertility Tracking Methods - Understanding the fertile window - Cervical mucus monitoring - Basal body temperature tracking - Ovulation predictor kits (OPKs) -Pros and cons of different tracking techniques 3. Age and Fertility Considerations - Fertility potential by age group - When to seek fertility evaluation - Egg quality and reproductive aging - Recommended timelines for conception attempts 4. Preconception Health Preparation - Importance of prenatal vitamins - Lifestyle modifications for fertility - Nutrition and diet recommendations - Exercise and stress management strategies -Male health considerations 5. Preconception Medical Preparation - Scheduling preconception consultations - Essential medical screenings Want to receive my weekly newsletter? Sign up at ⁠⁠⁠⁠nataliecrawfordmd.com/newsletter⁠⁠⁠⁠ to receive updates, Q&A, special content and freebies If you haven't already, please rate, review, and follow the podcast to be notified of new episodes every Tuesday. Plus, be sure to follow along on Instagram ⁠⁠⁠⁠@nataliecrawfordmd,⁠⁠⁠⁠ check out ⁠⁠⁠⁠Natalie's YouTube channel Natalie Crawford MD⁠⁠⁠⁠, and if you're interested in becoming a patient, check out ⁠⁠⁠⁠Fora Fertility. ⁠Join the Learn at Pinnacle app ⁠to earn FREE CE Credit for listening to this episode! This episode is brought to you by ⁠The Pinnacle Podcast Network⁠! Learn more about Pinnacle at ⁠learnatpinnacle.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Host: Jennifer Woosley Saylor, LPCC – Child of a Cop Guest: Jim Woosley: Retired Police Officer Episode Overview: In this powerful episode, Jennifer sits down with her father, Jim Woosley—her hero and retired police sergeant—to recount and reflect on one of the most significant critical incidents of his career: the 1989 mass shooting at the Louisville Courier Journal building. Through raw storytelling and honest conversation, they explore the emotional realities of first responders, family impact, and how support systems have evolved. Key Topics Covered A Day That Changed Everything: Jim recounts the morning when a routine shift quickly escalated into chaos after hearing of a shooting at 6th and Broadway. He shares, in vivid detail, what it was like to be one of the first responders at the scene, managing panic, uncertainty, and the urgent need to save lives. Frontline Decisions & Human Impact: The conversation covers the split-second decisions—like whether to carry a shotgun into close quarters, putting on a bulletproof vest, and ultimately choosing to help transport victims to the hospital using police cars when ambulances were scarce. Jim also shares his emotional connection to one of the survivors, a new mother returning from maternity leave. Aftermath & Community Response: Jennifer and Jim talk about how the Louisville community came together in mourning, the intense media coverage, and the urgent need for better EMS resources in the wake of tragedy. Critical Incident Stress Debriefing: They discuss the rare-for-the-time group debrief for first responders, how it helped change attitudes toward mental health in law enforcement, and the relief felt in not being alone with difficult emotions. Legacy for Families: Jennifer shares her experience as a first grader during the incident, highlighting the unnoticed but profound ways such events affect children. They reflect on the importance of open communication, resilience, and age-appropriate transparency for first responder families. If this episode resonated with you or if you have stories to share about living with a first responder, reach out to Ashlee and Jennifer on their social media platforms! Thank you for tuning in! Don't forget to subscribe, rate, and review "When The Call Hits Home" on your favorite podcast platforms! Follow Us: - Facebook: When The Call Hits Home Podcast - Instagram: @whenthecallhitshome - Whenthecallhitshome.com --- This podcast does not contain medical / health advice. It is not intended to be a substitute for professional medical or mental health advice, diagnosis or treatment and should not be relied on as health or personal advice. The information contained in this podcast is for general information purposes only. The information is provided by Training Velocity LLC and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Podcast or the information, products, services, or related graphics contained in the podcast for any purpose. Any reliance you place on such information is strictly at your own risk.  WE ARE NOT RESPONSIBLE NOR LIABLE FOR ANY ADVICE, COURSE OF TREATMENT, DIAGNOSIS OR ANY OTHER INFORMATION, SERVICES OR PRODUCTS THAT YOU OBTAIN THROUGH THIS PODCAST.  Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have heard on this podcast.

Dr. Natalie Crawford, double board certified OBGYN and REI, breaks down the complex world of reproductive hormones, providing you with a comprehensive guide to understanding their menstrual cycle, hormone function, and reproductive health. Key Topics Covered: 1. Hormone Basics -The HPO (Hypothalamus-Pituitary-Ovary) Axis -How hormones communicate in the body -Roles of key hormones: GnRH, FSH, LH, Estrogen, Progesterone 2. The Menstrual Cycle Explained -Egg development and ovulation process -Hormone fluctuations throughout the cycle -Normal cycle length and characteristics 3. Hormone Health Insights -Identifying normal vs. abnormal cycles -Impact of prolactin and thyroid hormones -Importance of hormone testing 4. Common Misconceptions -Estrogen dominance -Hormone balance -Effects of biotin on hormone testing Want to receive my weekly newsletter? Sign up at ⁠⁠⁠⁠nataliecrawfordmd.com/newsletter⁠⁠⁠⁠ to receive updates, Q&A, special content and freebies If you haven't already, please rate, review, and follow the podcast to be notified of new episodes every Tuesday. Plus, be sure to follow along on Instagram ⁠⁠⁠⁠@nataliecrawfordmd,⁠⁠⁠⁠ check out ⁠⁠⁠⁠Natalie's YouTube channel Natalie Crawford MD⁠⁠⁠⁠, and if you're interested in becoming a patient, check out ⁠⁠⁠⁠Fora Fertility. Join the Learn at Pinnacle app to earn FREE CE Credit for listening to this episode! This episode is brought to you by The Pinnacle Podcast Network! Learn more about Pinnacle at learnatpinnacle.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Episode Summary:In this re-aired favorite episode, host Sarah Nagle dives into the fizzy world of Plink with its co-founder and CEO, Max Luthy. Max shares the midnight origin story of Plink, the "bath bomb you can drink," and discusses the major shift in the beverage industry from sugary drinks to functional wellness. They explore the philosophy behind building an approachable, "big tent" brand that values direct connection with its community. The episode culminates in a fun, imaginative conversation with three of Plink's flavors—Pom, Mel, and Pinny G—brought to life as AI companions.Guest:Max Luthy: Co-founder and CEO of Plink. A former trend forecaster, Max combined his expertise in spotting future opportunities with his co-founder's experience as a maker to create a joyful, sustainable, and functional beverage brand.Key Topics Covered:(00:38) The 2 AM Origin Story: Max recounts the spontaneous idea that led to Plink and how the company was founded over Zoom with an ocean between the co-founders.(03:42) The Shift to Functional Wellness: Max discusses the transformation of the beverage market, moving from "better for you by being less bad" to a new wave of products that promise to help consumers become better versions of themselves.(06:02) Building a "Big Tent" Brand: Learn about Plink's philosophy of having a broad appeal, being approachable, and maintaining a direct line of communication with consumers to guide innovation.(08:44) The Power of a Founder's Voice: Max and consumers discuss what it would be like if Plink could talk, and how an AI companion could help the brand scale its personal connection as it grows.(11:42) When Flavors Talk: Meet the Verbs! A fun, lively conversation with the AI personas for Plink's Pomegranate Berry (Pom), Watermelon (Mel), and Pineapple Grapefruit (Pinny G) flavors.Resources Mentioned:Plink: Learn more about Plink's products at drinkplink.com.Download Verbs: Talk to Pom, Mel, Pinny G, and other AI companions by downloading the Verbs app (V-U-R-B-S) for iOS or Google Play.Join the Conversation: Share your thoughts using the hashtag #AIPoweredbyPeople on social media.Production Credits:Host & Producer: Sarah NagleEditor: Katie SizemoreResearcher: Annaliese LarsonVurvey.com

In this episode of the Finding Financial Freedom Podcast, Dr. Disha Spath is joined by powerhouse physician entrepreneur Dr. Nneka Unachukwu, also known as Dr. Una—board-certified pediatrician, bestselling author, and founder of EntreMD. Dr. Una built a seven-figure business while practicing medicine and raising four children—and now she's on a mission to help 100,000 physicians do the same. Through her groundbreaking EntreMD Business School and top-ranked podcast, she's changing the narrative around what's possible for doctors beyond the clinic. This conversation unpacks the mindset, strategy, and vision behind her journey from overwhelmed clinician to CEO. Dr. Una shares how physicians can build profitable businesses, master leadership, and take ownership of their time, income, and purpose—without sacrificing their calling. Key Topics Covered: 1. From Medicine to Mission How Dr. Una's journey began with a love for medicine—and a desire for more freedom. The financial turning points that opened the door to entrepreneurship. 2. Becoming the CEO of Your Life Why most physicians aren't trained to think like business owners—and how to change that. 3. The Mindset Shift The limiting beliefs physicians carry—and the mental reprogramming needed to succeed in business. 4. Making Success Inevitable Identifying your “why” and the strategy behind building a business that grows with you. What she teaches inside the EntreMD Business School makes results repeatable. 5. The DPC Model Explained What is Direct Primary Care and how does it create freedom for physicians and patients alike? How Dr. Una built her practice around access, care, and boundaries. 6. Creating Boundaries While Building Trust The art of saying “no” and still attracting your dream patients (and clients). How Dr. Una balances business, medicine, and motherhood. 7. Her Personal Practice Story What building her own practice taught her about entrepreneurship—and herself. How her experience shaped EntreMD and its mission to reach 100,000 physician entrepreneurs. Listener Takeaways: Why physicians are uniquely positioned to be entrepreneurs How to create a business aligned with your values and lifestyle goals How to balance purpose, profit, and peace on your journey to financial freedom Connect with Us: Host: Dr. Disha Spath, The Frugal Physician Guest: Dr. Nneka Unachukwu or Dr. Una

In the final part of our mental health awareness series, Mike & Melon dive into the everyday practices that help stabilize, strengthen, and sustain your mental health. Life doesn't slow down—and neither does the chaos. But we can meet it with clarity and resilience when we take care of the basics: sleep, diet, movement, and mindset. We break down practical, no-fluff strategies to help you show up stronger for yourself, your family, and your mission.  Key Topics Covered: 1. Sleep – The Foundation of Mental Resilience  2. Good Diet – Food Is Fuel and Medicine  3. Exercise – Move to Push Back 4. Mindfulness & Prayer – Anchoring the Day Call to Action: Start small. Don't wait for the chaos to calm—push back with purpose today.  Pick one practice from this episode and commit to it this week. Build from there! Join the Conversation:  Follow us on Instagram, Facebook or message us directly — we read every one. If this episode made a difference, please share it with someone who needs to hear it. And if you haven't yet, drop us a review — it helps more people find this space.  #HeroesMediaGroup #HMG #PushingBackChaos #TruthOverComfort #EmbraceTheChaos #LiveUnfiltered #BattleTestedMindset #ChaosToClarity #RiseThroughStruggle #HardenYourMind #MentalHealthAwareness #KillTheStigma Learn more about your ad choices. Visit megaphone.fm/adchoices

Welcome back to the Finding Financial Freedom Podcast with Dr. Disha Spath. Today's episode features a powerful and insightful conversation with Dr. Stephen Cohen—a seasoned physician and educator who's been through the highs and lows of a medical career, including facing legal challenges head-on. In this episode, we go deep into what it really means to be a doctor under legal fire. Dr. Cohen shares hard-earned wisdom on handling lawsuits, building emotional resilience, and maintaining clarity under pressure. This conversation is both grounding and empowering for every physician who fears or is currently facing litigation. Key Topics Covered: 1. How to Emotionally Navigate a Lawsuit The emotional toll of being sued—and why it mirrors the five stages of grief. How to move from panic and shame to growth and acceptance. 2. Practical Tips for Physicians Facing Legal Action The power of community, mentorship, and legal education. What to do first when you're served with a lawsuit. 3. Supervision and Liability What physicians in leadership roles need to know about autonomy and responsibility. How to protect yourself legally when overseeing others. 4. Becoming a Resilient Physician How to stay grounded when your identity feels shaken by legal or professional setbacks. Listener Takeaways: How to reframe lawsuits as part of the medical journey—not a personal failure. Why it's crucial to separate your worth from your wins and losses in court. How to build legal literacy and emotional resilience early in your career. Connect with Us: Host: Dr. Disha Spath, The Frugal Physician Guest: Stephen M. Cohen, MD, MBA   If you're a physician striving for more than just financial security—if you're seeking joy, alignment, and meaning—this episode is your roadmap.

What Really Happened Inside Darbar Sahib in June 1984?In this powerful first-hand account, Bibi Satwant Kaur Ji – daughter of Bhai Amrik Singh Ji and granddaughter of Sant Giani Kartar Singh Ji – shares her emotional experience of the attack on Sri Darbar Sahib during Operation Blue Star.

In this episode of the Cabinet Maker Profit System show, Dominic Rubino interviews Katie Smith from Wild Path Consulting, who shares why marketing isn't about selling — it's about building real connections with your best customers. Katie's unique perspective, shaped by her time as a wilderness guide, will help you rethink how to approach marketing in your construction business. Key Topics Covered: 1️⃣ How to define your ideal customer and avoid wasting time and money 2️⃣ Why marketing isn't just about ads — it's about showing up and serving 3️⃣ Real-world examples of contractors making marketing work without being flashy 4️⃣ Tips for staying authentic and community-focused in your marketing

Brooke Ablon, Co-Founder and Partner at Fort Point Capital, joins Sean Mooney to share how his firm scales lower middle market companies through a precise mix of strategy, data, and partnership. From executing disciplined add-on acquisition plans to transforming founder-led businesses into institutional-grade operations, Brooke walks through a real-world private equity playbook that's built for today's competitive landscape.

Hosts: Dr. Ashlee Gethner, LCSW – Child of a Police Officer Jennifer Woosley Saylor, LPCC – Child of a Cop Episode Overview: In this heartfelt episode, Jennifer and Ashlee take a break from interviews to have a raw, honest conversation—just the two of them—about a theme that impacts every first responder family: money. They open up about how financial stress shaped their own childhoods as police officers’ kids, explore the pressures that come with trying to provide, and dig into the hidden costs of working extra: time away from family, emotional stress, and tough financial conversations at home. Together, they tackle common misconceptions (spoiler: not all first responder families are rolling in dough), share some hilarious stories (RIP Jennifer’s egg demonstration activity), and get real about why financial stress can make or break families. Key Topics Covered The personal impact of financial stress growing up in first responder households How societal expectations and job identity can make it hard to balance work and family The “work as escape” dynamic, and how overtime can sometimes be about avoiding conflict at home Why communication about money is so hard—and so important—for couples and families The myths around first responder salaries and the reality of living paycheck to paycheck How early childhood experiences with money shape adult anxieties, defensiveness, and relationship patterns Upcoming plans to bring on financial experts to offer tips and tools for listeners Why Listen? If you’ve ever worried about money, argued about overtime, or felt pressure as a provider (or partner/kid of one), this episode is for you. Jennifer and Ashlee share their own vulnerabilities and clinical insights, reminding every listener that you are not alone—and that honest conversations are the first step to healing. If this episode resonated with you or if you have stories to share about living with a first responder, reach out to Ashlee and Jennifer on their social media platforms! Thank you for tuning in! Don't forget to subscribe, rate, and review "When The Call Hits Home" on your favorite podcast platforms! Follow Us: - Facebook: When The Call Hits Home Podcast - Instagram: @whenthecallhitshome - Whenthecallhitshome.com --- This podcast does not contain medical / health advice. It is not intended to be a substitute for professional medical or mental health advice, diagnosis or treatment and should not be relied on as health or personal advice. The information contained in this podcast is for general information purposes only. The information is provided by Training Velocity LLC and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Podcast or the information, products, services, or related graphics contained in the podcast for any purpose. Any reliance you place on such information is strictly at your own risk.  WE ARE NOT RESPONSIBLE NOR LIABLE FOR ANY ADVICE, COURSE OF TREATMENT, DIAGNOSIS OR ANY OTHER INFORMATION, SERVICES OR PRODUCTS THAT YOU OBTAIN THROUGH THIS PODCAST.  Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have heard on this podcast.

www.marktreichel.comhttps://www.linkedin.com/in/mark-treichel/Episode Summary: In this episode, I dive into what NCUA might look like after its May 22nd downsizing — a 25% reduction in staff driven by Trump-era mandates for smaller government. Using clues from the agency's own language, historical precedent, and my firsthand experience with past reorganizations, I lay out my predictions for NCUA's evolving structure.This is part three of a special podcast series unpacking the agency's potential realignment.Key Topics Covered:

What a wild ride this episode was! Coach, Ryan, and Jerod were joined by the man of the hour, Galen Clavio, for a celebration that took some unexpected turns. From technical difficulties to traffic stops, this episode has it all.Key Topics Covered:[2:24] Banner Moment: The Bison is Back! - The big news everyone's been waiting for as Indiana officially brings back the bison mascot, with Galen getting his long-awaited dream realized[19:25] Hubers Winery Event Recap - Galen reports live from the annual Hoosier Connect event featuring new basketball coach Darren DeVries and football coach Curt Cignetti, with over 900 fans in attendance[32:00] Puerto Rico Trip Discussion - Breaking down Indiana basketball's upcoming August trip to Puerto Rico and why these international trips are so valuable for team building with a completely new roster[40:36] LIVE DRAMA: Galen Gets Pulled Over! - In a podcast first, Galen literally gets pulled over by police while driving back from Hubers and talking to us live on air (don't worry, he's fine!)[1:04:00] Mailbag Segment - Answering listener questions about everything from Kentucky game nerves to how the bison will be incorporated into basketball, plus scholarship situation updates[1:16:00] Basketball Philosophy & Expectations - Discussing Coach DeVries' comments about being "undersized" at center but having multiple ways to protect the rim, plus his emphasis on having great shooting depthHopefully this episode captures what makes our show special - the unpredictable moments, genuine friendships, and shared excitement about Indiana sports. Between celebrating Galen's bison campaign success and witnessing podcast history with that traffic stop, it was an unforgettable night. The energy around both football and basketball programs feels genuinely different right now, and it's exciting to be along for the ride as this new era begins in Bloomington.(Also, I dropped in a little song at the end, related to the discussion we had about social media.)See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Episode 247: What if customers achieve real results—but don't know it? Most vendors sell functionality. Mari Cross wants customers to see impact—in their own numbers, in real time. Mari Cross, Chief Customer Officer at Infor, is dismantling a common illusion: that delivering software features equals delivering value. Infor sells enterprise resource planning (ERP) tools, but Mari's focus is on proving business outcomes. She built a system where customers define the results that matter, track them through the product itself, and act on them with confidence. Her team isn't there to rescue implementations. They're there to make value obvious—and to ensure it keeps showing up. Most ERP systems operate like black boxes. Even when customers get results, they can't always prove it. Mari attacks that gap.  Infor's value mapping begins before the deal closes. Once the system is live, telemetry and process mining show what's working and where clients are drifting off course. This isn't a side program—it's baked into the product and reflected back to users in dashboards, metrics, and business KPIs. The shift isn't just operational. It's cultural. Mari rebuilt Infor's customer success team to be proactive, industry-specific, and integrated from day one. That means fewer rescue missions, fewer slide decks, and more conversations grounded in actual product usage and outcome data. And it means the customer success journey starts well before go-live—and runs all the way through renewal. “A good value conversation is if you have some measures in place that are more repeatable than having a value engineer fly in from left field,” Mari says. Learn how Infor's CareFor Success program gives customer success teams the tools, visibility, and data to show what's working and where to go next. And learn how and why value delivered is value clients understand. Guest: Mari Cross, Chief Customer Officer at Infor Host: Rob Markey, Partner, Bain & Company Give Us Feedback: Help us improve the podcast (feedback link) Want to get in touch? Send a note to host Rob Markey. Key Topics Covered: (01:00) The value void: what clients miss—and what it costs (03:30) Why Infor embeds value mapping into the sales process (06:10) Telemetry, process mining, and outcome tracking (11:45) The difference industry specificity makes (14:50) Mari's CareFor Success program explained (17:30) Getting sales, success, and product aligned (22:15) Making value visible across the customer lifecycle (25:00) How to track value realization in real time (36:00) Culture change and customer empathy Notable Quotes: [05:00] “If someone wanted to stick completely to standard, they could flip the switch on Day 1 and use our product. That's very different than the approach, I think, some other vendors take.” [10:00] “In the vision of, ‘We succeed when our customers succeed,' the [chief customer officer] role [at Infor] was really pivoted to make sure to focus on ongoing value realization and optimization after the go-live date. That is probably a very unique orientation for Infor.”  [12:00] “We are very focused on this idea of value engagement. We launched CareFor Success, which is our success program, last year. But it's completing this value-based customer journey all the way through where we are on a regular basis, across all teams, and repeatedly driving value with our customers by helping them look at the data, optimize, and then that visibility into value delivered within the product.” [29:00] “We want to be in sync with our strategy when we talk about success motions, because that alone is an incredible power. We can become proactive.”

“Can money really buy happiness, or just comfort?” Let's find out in today's episode. Welcome back to the Finding Financial Freedom Podcast with Dr. Disha Spath. In this episode, we're doing something special—a collaborative episode with Dr. Elisa Chiang, host of the Grow Your Wealthy Mindset Podcast. Dr. Elisa is a practicing oculoplastic surgeon, certified life coach, and founder of Grow Your Wealthy Mindset, where she empowers physicians to take control of their finances and live with intention. In this joint episode, we dive deep into the intersection of money, happiness, and intentional living.  Together, we explore how financial wellness supports happiness—but why it's not the whole picture. From personal insights on spending habits to reflections on physician burnout and values-driven choices, this conversation unpacks what it truly means to live a wealthy life—and find financial independence as physicians.   Key Topics Covered: 1. Does Money Buy Happiness?Why money contributes to happiness—but doesn't guarantee it. 2. Value-Based Spending How aligning your spending with your values brings more satisfaction. When purchases become liabilities—emotionally and financially. 3. Physician Wellness for Doctors The pressure to “upgrade” lifestyle post-training and finding the path to financial wellness. 4. Trading Time for Money (Is It Worth It?) Why more income doesn't always mean more happiness. How to eliminate lifestyle inflation and regain control of your finances. 5. Money and Happiness  Why achieving happiness as a physician requires active, ongoing work.  How coaching and self-reflection can lead to real balance. Listener Takeaways: How to align money with your definition of a meaningful life. Why physicians often tie self-worth to income—and how to break free.  Practical ways to build happiness into your financial journey. How to stop trading time for money and start living intentionally.   Resources Mentioned: GrowYourWealthyMindset.com  The Grow Your Wealthy Mindset Podcast Follow Dr. Elisa Chiang: Instagram:  @GrowYourWealthyMindset instagram Facebook: ElisaChiang   About the Co-Host: Dr. Elisa Chiang is a board-certified oculoplastic surgeon, life coach, and host of the Grow Your Wealthy Mindset Podcast. She helps physicians take charge of their money and mindset to build a life of purpose, balance, and true wealth.   Connect with Us: Host: Dr. Disha Spath, The Frugal Physician   If you're a physician striving for more than just financial security—if you're seeking joy, alignment, and meaning—this episode is your roadmap.

Episode Overview:   In this electrifying episode of Higher Density Living, host Jason Rigby sits down with Nicholas Pearson, a world-renowned crystal expert, Reiki master, and author of Crystals for Psychic Self-Defense. With nearly 30 years of immersion in the mineral kingdom, Nicholas unveils the transformative power of 145 gemstones that banish negativity, bind harmful energies, and shield your light. From grounding empaths in chaotic environments to amplifying cosmic connections, this episode is your ultimate guide to harnessing crystals as allies in personal growth and spiritual awakening. Expect actionable insights, myth-busting wisdom, and jaw-dropping stories—like Nicholas's motorcycle accident where crystals became unexpected anchors of calm. Whether you're a skeptic or a crystal enthusiast, this episode will reframe how you view these ancient allies and inspire you to take ownership of your energy field.   Key Topics Covered:   1. Crystals as Cosmic Keys How crystals' orderly structures synchronize chaotic human energy fields. Their role as catalysts, not tools, in amplifying intention and accessing higher consciousness.   2. Psychic Self-Defense in the Great Awakening Practical techniques for empaths to shield against energy vampires and overwhelming environments. Why mastering crystal protection could accelerate humanity's collective shift.   3. Shadow Work and Inner Alchemy How crystals like obsidian and smoky quartz reflect truth and transmute pain into power. Holding space for healing the parts we fear most.   4. Neutralizing Modern Disruptions Countering artificial energies (5G, screen overload) with stones like shungite and granite. Tapping into the stabilizing wisdom of local landscapes.   5. Crystals as Sentient Allies Exploring whether crystals hold ancient Earth memories. Nicholas's take on their consciousness and how to listen to their subtle whispers.   6. Practical Crystal Practices Cleansing techniques using smoke, sound, and breath. A step-by-step “crystal contemplation” meditation to build a personal connection.   7. Rare Gems and Everyday Magic The surprising power of common stones like flint versus rare finds like tantalite. Why accessibility trumps elitism in crystal work.   Guest Spotlight: Nicholas Pearson   Nicholas Pearson is a crystal wizard, Reiki shihan, and author with a mission to bridge science and spirituality. With a background in mineral science from Stetson University's Gillespie Museum, Nicholas combines academic rigor with decades of intuitive practice. His journey began with a childhood gift of Arkansas quartz, sparking a lifelong love affair with the mineral kingdom. Today, he's authored nine books, including The Seven Archetypal Stones and Crystals for Psychic Self-Defense, with a tenth on the way. As a highly sensitive empath, Nicholas has mastered integrative techniques—crystals, Reiki, and meditation—to manage anxiety and empower others. His teachings demystify crystal energy, offering practical tools for empaths, lightworkers, and skeptics alike. Based in central Florida, Nicholas continues to inspire through global workshops, podcasts, and a relentless pursuit of growth. Connect with Nicholas: Visit the author's website: www.theluminouspearl.com Visit author's Patreon: https://www.patreon.com/theluminouspearl Author's Instagram: https://www.instagram.com/theluminouspearl/ Author's Facebook page: https://www.facebook.com/TheLuminousPearl Author's Twitter page: https://twitter.com/Nicholas_TLP Author's TikTok page: https://www.tiktok.com/@theluminouspearl   Top Takeaways Crystals Are Partners, Not Tools: They lower the effort needed for transformation, acting as conscious catalysts for growth. Psychic Hygiene Is Non-Negotiable: Ground, cleanse, and shield daily to prevent energetic overwhelm—crystals like labradorite and black tourmaline are game-changers. Shadow Work Requires Honesty: Obsidian's razor-sharp reflection cuts through illusion, while smoky quartz uplifts and excavates buried pain. Local Rocks Hold Power: Don't chase rare gems—flint, granite, and limestone connect you to the Earth's stabilizing pulse. Skeptics, Start with Metaphor: Crystals' cultural and symbolic value is undeniable, even if you're not ready to embrace their energy. Spaciousness Unlocks Wisdom: Stillness and patience let crystals “whisper” their ancient insights—try Nicholas's crystal contemplation practice.   Memorable Quotes: “Crystals never forget who they are. They're always calcite, always quartz. We humans, we're chaotic—crystals help us remember our true selves.” — Nicholas Pearson “Compassion isn't always fluffy. Sometimes it's obsidian saying, ‘No more bullshit, let's fix this now.'” — Nicholas Pearson “You don't need a rare gem to change your life. There's magic in the flint by your doorstep.” — Nicholas Pearson “Be willing to be wrong. That courage opens the door to what crystals can teach you.” — Nicholas Pearson   Actionable Steps to Start Your Crystal Journey Cleanse Your Crystals: Use smoke (sage, frankincense), sound (clapping, toning), or breath (pulsed nasal exhale) to reset their energy. Check material safety first—some stones don't mix with water or sun. Shield as an Empath: Carry labradorite for selective filtering, black tourmaline for grounding, or amethyst for sovereignty. Meditate with them to visualize a protective membrane. Try Crystal Contemplation: Hold a stone, turn it in light, feel its texture, and breathe in its qualities. Notice shifts in your body, mind, and emotions. Start with 5 minutes daily. Engage Local Rocks: Collect flint, granite, or limestone from your area. Meditate with them to anchor into your environment's energy. Face Your Shadows: Work with obsidian for honest reflection or smoky quartz to uplift heavy emotions. Journal what surfaces to integrate insights. Neutralize Tech Overload: Place shungite or smoky quartz near devices to adapt disruptive energies. Spend time in nature to recharge.   Resources Mentioned Book: Crystals for Psychic Self-Defense by Nicholas Pearson (https://www.amazon.com/stores/author/B01E4TQMJU?ccs_id=405540a5-9eba-445d-8d5b-f63b4a6be82f) Crystals: Labradorite, black tourmaline, amethyst, obsidian, smoky quartz, shungite, flint, tantalite Reiki: Nicholas's pilgrimage to Mount Kurama and ongoing practice Marcel Vogel: Pioneer of modern crystal healing (https://www.satyacenter.com/pages/the-marcel-vogel-archive)   Why You Should Listen This episode isn't just about crystals—it's about owning your energy in a chaotic world. Nicholas Pearson's blend of science, spirituality, and high-agency wisdom cuts through fluff to deliver tactical strategies for empaths, lightworkers, and anyone seeking clarity. From shielding against negativity to alchemizing pain, you'll walk away with practical tools to elevate your vibration and anchor your purpose. Plus, Nicholas's motorcycle accident story will leave you rethinking the power of intention.   Call to Action   Subscribe to Higher Density Living for weekly doses of high-agency spirituality. Rate & Review: Share your thoughts on or to help us reach more seekers. Grab the Book: Get Crystals for Psychic Self-Defense (https://www.amazon.com/stores/author/B01E4TQMJU?ccs_id=405540a5-9eba-445d-8d5b-f63b4a6be82f) and start shielding your light today. Join the Community: Follow on Instagram and share your crystal stories with #HDLPodcast. Explore More: Visit for exclusive content and past episodes.   Transcript Highlights   On Crystals as Catalysts: “A catalyst lowers the effort required to achieve an outcome. Crystals make the work easier, but they don't do it for you—they're partners.” On Psychic Hygiene: “Ground, center, cleanse, and shield. An ounce of prevention is worth a pound of cure.” On Shadow Work: “Obsidian is that honest friend with no filter. It stings, but it pushes you to heal.” On Modern Challenges: “Shungite doesn't block EMF—it adapts it to a flow that's life-affirming.” On Crystal Wisdom: “Crystals endure. If we embody that, we're less susceptible to the noise around us.”   About Higher Density Living   Higher Density Living is your portal to high-agency spirituality, hosted by Jason Rigby. Each episode unpacks tools, archetypes, and wisdom to help you cut through chaos, own your energy, and live at a higher vibration. From myth to metaphysics, we're here to accelerate your awakening with clarity and purpose.

Tina Tower sits down with her favorite coach, Barrett Brooks, for a deeply personal and transformative conversation about business, personal growth, and the journey of self-discovery. Tina shares how working with Barrett brought unparalleled clarity, contentment, and alignment to her life and business, while Barrett opens up about his transition from the COO of ConvertKit to becoming a world-class coach. Key Topics Covered:  The Power of Coaching: Tina describes the enormous value she's received from working with coaches throughout her 20+ year career, and how having Barrett as her coach was particularly life-changing. Why Barrett Left Tech Leadership: Barrett shares the story behind his decision to leave ConvertKit, citing burnout, misaligned values, and the importance of honoring what truly works for him. Reinventing Yourself: Barrett discusses the “progressive surrender” to his authentic self and letting go of other people's expectations. He emphasizes the courage required to walk away from prestigious roles to pursue work that is deeply aligned with one's true nature. Internal Work and Self-Awareness: Both Tina and Barrett talk about how internal family systems, therapy, and somatic practices helped them process old beliefs, trauma, and self-imposed pressure, unlocking new levels of happiness and productivity. Burnout and Boundaries: Barrett shares how he intentionally structures his coaching business to avoid burnout, setting clear boundaries and focusing on a select number of clients to maintain excellence and energy. Entrepreneurial Mindset: Insights into why entrepreneurs often feel compelled to do more, the importance of embracing ease, and how to find fulfillment beyond relentless hustling. Masculine & Feminine Energies in Business: Discussion around societal expectations of men and women, provider roles in relationships, and the importance of balancing masculine and feminine energies for healthy organizations and partnerships. Coach vs. Mentor vs. Therapist: Barrett explains the distinct roles of a coach, mentor, and therapist, and how they can complement each other in an entrepreneur's personal and professional growth. Navigating a Changing World: Barrett talks about setting boundaries with news and technology, his approach to AI, and the importance of focusing on what one can control and contribute, even in times of uncertainty. Defining Success: Both discuss redefining success as loving and being loved, showing up authentically, and embracing the impact of deep personal connection over superficial metrics. This episode is a masterclass in personal and professional transformation. Whether you're an entrepreneur craving clarity, or a leader seeking deeper purpose and healthier boundaries, you'll find actionable wisdom and heartfelt encouragement in Tina and Barrett's conversation.   Where to find Tina: Her Empire Builder: https://www.herempirebuilder.com/ Instagram: https://www.instagram.com/tina_tower/ YouTube: https://www.youtube.com/@herempirebuilder Where to find Barrett Brooks:  Website: https://barrettbrooks.com/ The Good Work Show Podcast: https://www.goodworkshow.com/ Subscribe to Little Leadership Lessons Newsletter:https://barrettbrooks.com/ LinkedIn: https://www.linkedin.com/in/barrettabrooks/ Resources mentioned: To Bless the Space Between Us by John O'Donohue (book) Presence-Based Coaching (Barrett's advanced coach training) Opal app (for digital boundaries) Peter Levine's work on Somatic Experiencing  

In Episode 17 of Constructing With Care, host Leslie Tullio welcomes back Sarah Francis (Enterprise AVP of Standards and Activation at Advocate Health), Jeff Schroeder (AVP of Planning, Design & Construction at Atrium Health), and Sean Ashcroft (Healthcare Core Market Leader at DPR Construction) for a deep dive into the impact of standardization in healthcare construction. Together, they explore how reducing variation across campuses not only enhances operational efficiency and construction outcomes but also significantly improves caregiver training and patient experience. The conversation highlights Advocate Health's journey toward adopting standardization, including lessons learned, the importance of collaboration, and the growing embrace of prefabrication in healthcare design and construction. Key Topics Covered: [00:01:00] Why standardization matters: benefits across efficiency, training, and care consistency [00:02:00] Lessons from Advocate Health's multi-year implementation journey [00:03:00] The importance of mindset, tenacity, and leadership in driving change [00:04:00] Creating collaborative spaces for innovation and shared ownership [00:06:00] How prefabrication evolves and improves over time [00:07:30] Gaining trade partner buy-in and building budget alignment [00:08:30] How standardization reduces labor risk and increases construction reliability [00:10:00] Advocating from within: Sarah Francis on internal evangelism and enterprise adoption [00:11:00] Clinical and operational benefits of standardization. Quotable Moments: Sarah Francis, Enterprise Assistant Vice President, Standards & Activation-Planning, Design & Construction, Advocate Health    "People are our greatest resource. What standardization does is ensure consistency, quality, and safety for our patients and teammates by reducing variability in their work environment."  Sean Ashcroft, Healthcare Core Market Leader, DPR Construction    "This is a continuous improvement journey—each project gets more efficient as stakeholders gain experience with prefabrication."  Jeff Schroder, AVP Planning, Design and Construction, Atrium Health, part of Advocate Health    "Revenue recognition improves because prefabrication helps us get projects out of the gate faster and execute more accurately." 

Episode 246: The AI future of customer service is already here—and it's better than most people think. In this episode, Deon Nicholas, President and Executive Chairman of Forethought, joins host Rob Markey to show us how some companies are already using AI to resolve customer issues end-to-end in ways we could barely imagine just a couple of years ago. Deon introduces us to agentic AI: an emerging class of intelligent agents that take real action, integrate across enterprise systems, and adapt to each customer's needs. Drawing on his experience building Forethought's platform, Deon reveals how these systems are resolving issues, improving customer satisfaction, and going live in as little as 1 to 30 days. This isn't a future promise. It's happening now. The episode explores the architecture behind agentic AI, including Forethought's use of multi-agent systems, plain-language Autoflows, and a Discover model that learns company policies from historical tickets and call logs. Rob and Deon dig into risk, hallucination, and data privacy concerns—and how to address them without six-month implementation timelines. A surprising insight? Forethought sometimes adds a delay to its lightning-fast responses. Why? To build trust through operational transparency. Deon explains how even loading dots can reassure customers that the system is working on their behalf. Guest: Deon Nicholas, Founder, President, and Executive Chairman, Forethought Host: Rob Markey, Partner, Bain & Company Give Us Feedback: Help us improve the podcast (feedback link) Want to get in touch? Send a note to host Rob Markey. Key Topics Covered [1:00] Agentic AI vs. traditional chatbots [2:00] Why chatbots fail regarding decision trees and limitations [4:00] Real-time AI issue resolution and automation [7:00] AI integration with enterprise systems [12:00] Fast deployment and autoflow policy learning [15:00] Multi-agent AI systems and scalability [18:00] AI adoption challenges and business integration [22:00] Balancing AI automation and human agent handoffs [27:00] Cost comparison of AI vs. business process outsourcing [30:00] Rapid AI deployment and testing strategies Time-stamped Notable Quotes [4:00]  “With an agentic AI, you have something that has learned from your business policies. It's read through hundreds of thousands of past conversations, knows the vernacular, knows how to respond, and knows the business policy. So, instead of getting a menu of items, you just have a conversation.” [13:00]  “You probably already have hundreds of thousands of conversations, whether they're sitting in transcripts, support tickets, [or] call recordings. It turns out that is a wealth of data that can train an AI in such a way that you don't need to manually create all these rules and decision trees and workflows.” [ 16:00] “When we first launched our LLM-native AI two years ago, there were some hallucinations. But we've been able to go through, evaluate the model, fine-tune the model, and now we're at the point where it rarely happens. What we typically say to everyone is: ‘Test it. Test it before you launch it, run a 14-day free trial, proof of value, run us against anyone else in the market.'” [21:00]  “What's beautiful about all of this is now you get to the point where AI can become embedded into the ecosystem—and, ironically, make all of these human experiences better.” [21:00] “AI is making it so that when it's time to actually hand off to a human agent, you're far less frustrated, or far less likely to be frustrated. And then the humans will now be resolving issues that require more judgment and more empathy.”

In this episode of the AppleVis Podcast, Gaurav returns with the second lesson in his series on mastering spreadsheets using Apple's free app,Numbersfor Mac. This session dives into working with row and column headers and navigating the formatter pane to make your data more accessible and structured. Gaurav shares practical tips to boost your spreadsheet skills and improve your workflow. Can't wait for the next lesson on autofill!Key Topics Covered:Row and Column HeadersWhy headers matter for navigation and clarityHow to set headers to make navigating with arrow keys easierExample: Entering “Food” in the row and “February” in the columnFormatter Pane NavigationOpen the formatter with VO + UInteract with it using VO + Shift + Down ArrowBrowse table styles, header/footer settings, and moreTable Editing & CustomizationAdd or remove rows and columnsChange font size and table outlineCustomize grid line visibilityData Entry TipsEdit cell content with Option + EnterFinish editing with Command + EnterTry entering sample data like monthly expenses for practice

This episode is sponsored by…TARDUS:Get expert financial education and build your Income Snowball at https://renttoretirement.com/tarduswealthNCH:Set up an LLC to protect your investments! – https://nchinc.com/rtrIn this solo episode, Adam Schroeder dives into one of the most overlooked yet crucial aspects of real estate investing: strategy. Whether you're a new investor or building your tenth property, Adam reveals why chasing ROI across markets can hurt your long-term success and how a focused strategy built on relationships, stability, and team-building will consistently perform short-term gains.From selecting the right market to dealing with underperforming property managers, Adam shares the lessons learned from years of helping investors scale smarter, not harder. You'll also hear insights on portfolio diversification, when to pivot from rehabs to new builds, and how to set realistic expectations for growth.