The Salesforce Admins Podcast

Today on the Salesforce Admins Podcast, we talk to Kate Lessard, Lead Admin Evangelist at Salesforce. Join us as we chat about why security is the foundation for how data, automation, and AI work together. You should subscribe for the full episode, but here are a few takeaways from our conversation with Kate Lessard. Why […] The post Salesforce Admins Can Reduce Risk With Proactive Security appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Nick McOwen, Senior Salesforce Administrator at Alpine Intel. Join us as we chat about his path to Salesforce and the TDX workshop he gave about the development lifecycle, sandboxes, and data masking. You should subscribe for the full episode, but here are a few takeaways from […] The post Can AI Help Salesforce Admins Build Apps More Efficiently? appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Khushwant Singh, SVP of Product Management for the AI Application Development Platform at Salesforce. Join us as we chat about what Salesforce Headless 360 means for admins and how Salesforce is building toward a future where setting up complex systems becomes a conversation, not a checklist. […] The post How Headless 360 Helps Admins Bring Salesforce Anywhere appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Adam Stark, CRM Systems Administrator at Belmont University. Join us as we chat about how his experience as a musician with learning and pattern recognition has set him up for success as a Salesforce Admin. You should subscribe for the full episode, but here are a […] The post Why Pattern Recognition Matters for Salesforce Admins appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Avi Shah, Senior Director of Product Management for Salesforce AI. Join us as we chat about Agentforce Grid, a new way to coordinate data, automation, and AI agents. You should subscribe for the full episode, but here are a few takeaways from our conversation with Avi […] The post Agentforce Grid Enables Next-Gen Admins To Scale AI Workflows appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Joshua Birk, Senior Director of Admin Evangelism at Salesforce. Join us as we chat about how Agent Script helps admins build more predictable and reliable AI solutions. You should subscribe for the full episode, but here are a few takeaways from our conversation with Joshua Birk. […] The post How Agent Script Is Redefining the Admin Role appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Jagan Nathan, Senior AI Architect at Salesforce. Join us as we chat about how he built a Slack app for Salesforce's “Million Dollar Puzzle” ad, where millions of concurrent users raced to solve riddles by chatting with Slackbots. You should subscribe for the full episode, but […] The post How Salesforce Built a Scalable AI Puzzle App in Six Weeks appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Lead Admin Evangelist, and Eliza Riley, Content Manager for Admin Marketing at Salesforce. Join us as we chat about what's coming at TDX and how to get the most out of your visit. You should subscribe for the full episode, but here are a […] The post How Admins Can Get the Most Out of TDX 2026 appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to John Maxey, Senior Product Manager at Salesforce. Join us as we chat about how My Trust Center can help admins communicate incidents, plan releases, and operate with transparency. You should subscribe for the full episode, but here are a few takeaways from our conversation with John […] The post What Is My Trust Center and How Does It Help Admins? appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Rebecca Saar, Senior Director of Admin Relations at Salesforce. Join us as we chat about governance, productivity, and why Salesforce Admins are more essential than ever in the Agentic Enterprise. You should subscribe for the full episode, but here are a few takeaways from our conversation […] The post How Salesforce Admins Are Evolving To Run the Agentic Enterprise appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Neil Foglio, Solution Architect at Arkus. Join us as we chat about how to use a backlog to prioritize requests in your Salesforce org, and how Agentforce can help improve transparency and trust. You should subscribe for the full episode, but here are a few takeaways […] The post How Can Agentforce Help Manage a Salesforce Backlog? appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Cheryl Feldman, Senior Director of Product Management at Salesforce. Join us as we chat about how Agentforce is reshaping the Setup experience. You should subscribe for the full episode, but here are a few takeaways from our conversation with Cheryl Feldman. From 1,300 pages to one […] The post The Future of Salesforce Setup Is Agent-Driven appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Joshua Birk, Senior Director of Admin Evangelism at Salesforce. Join us as we chat about how to get started with Agent Script and how it helps admins build better AI agents. You should subscribe for the full episode, but here are a few takeaways from our […] The post How Does Agent Script Give Admins More Control? appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Kate Lessard, Lead Admin Evangelist at Salesforce. Join us as we chat about the new True to the Core Deep Dive sessions coming to TDX. You should subscribe for the full episode, but here are a few takeaways from our conversation with Kate Lessard. True to […] The post What Are True to the Core Deep Dives at TDX? appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Gaurang Mathur, Senior Product Manager on the AI App Development team at Salesforce. Join us as we chat about how Setup with Agentforce is changing the way admins create, modify, and understand formulas. You should subscribe for the full episode, but here are a few takeaways […] The post How Do I Understand a Complex Salesforce Formula Quickly? appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Tiaan Kruger, Senior Director of Product Management at Salesforce. Join us as we chat about Agentforce Vibes and what it really means to build with AI on the Salesforce platform. You should subscribe for the full episode, but here are a few takeaways from our conversation […] The post How Agentforce Vibes Is Changing How Salesforce Admins Build Apps appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Joshua Birk, Senior Director of Admin Evangelism at Salesforce. Join us as we chat about how the human in the loop is key to building reliable, predictable AI. You should subscribe for the full episode, but here are a few takeaways from our conversation with Joshua […] The post The Importance of Human in the Loop for Agentforce appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Cheryl Feldman, Senior Director of Product Management at Salesforce. Join us as we chat about how Agentforce will make Setup smarter, faster, and way more helpful. You should subscribe for the full episode, but here are a few takeaways from our conversation with Cheryl Feldman. Setup […] The post Setup with Agentforce Makes Salesforce Admin Tasks Easier appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Laura Pelkey, Director of Customer Security Communications & Engagement, and Kylie McKlveen, Director of Product Marketing at Salesforce. Join us as we chat about how admins can level up the security of their orgs using a simple framework for understanding security in Salesforce.  You should subscribe […] The post From Invisible to Intentional: A Practical Way Admins Can Approach Salesforce Security appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Daryl Moon, Founder of CertifyCRM.com. Join us as we chat about how curiosity and a test-first mindset can help you get the most out of Agentforce Vibes. You should subscribe for the full episode, but here are a few takeaways from our conversation with Daryl Moon. […] The post Exploring Agentforce Vibes Through Real-World Admin Use Cases appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Rebecca Sherrill, VP, and Shelly Erceg, Product Leader, both on the Salesforce Research and Insights team. Join us as we chat about the newest updates to IdeaExchange, including RoadmapExchange and Idea Insights, and why now is the perfect time to get involved. You should subscribe for […] The post How Can Admins Influence the Salesforce Product Roadmap? appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Joshua Birk, and Kate Lessard from the Admin Evangelist team at Salesforce. Join us as we look at what's next for admins and Agentforce in 2026 and revisit our predictions from last year. You should subscribe for the full episode, but here are a […] The post 2026 Roadmap for Salesforce Admins: AI, Agentforce, and Emerging Trends appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, a holiday fable. The Gift of the admin Once, in a company not unlike yours, There was an Admin named Riley— The kind of Admin who could fix a broken report Before the requestor even finished explaining it. Now, every season brought its own challenges. Deadlines, new features, odd […] The post The Gift of the Admin appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Joshua Birk, Senior Director of Admin Evangelism at Salesforce. Join us as we chat about how Agentforce Vibes can help admins debug code, create documentation, and so much more. You should subscribe for the full episode, but here are a few takeaways from our conversation with […] The post How Agentforce Vibes Speeds Up Admin Workflows appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to David Simpson, Salesforce Administrator at the 1916 Company. Join us as we chat about how he got into the ecosystem and what skills transfer well into a Salesforce Admin career. You should subscribe for the full episode, but here are a few takeaways from our conversation […] The post What Skills Transfer Well Into a Salesforce Admin Career? appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Kate Lessard, Lead Admin Evangelist at Salesforce. Join us as we chat about how the Admin Adoption Framework can help you build confidence with Agentforce and her new video series, “Kate Clicks Through It.” You should subscribe for the full episode, but here are a few […] The post How Admins Build Confidence with Agentforce appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Daniel Peter, Chief Technology Officer at Petaluma Creamery. Join us as we chat about how he manages cheese wheels with custom objects and how Salesforce and AI can level the playing field for SMBs. You should subscribe for the full episode, but here are a few […] The post Why Agentforce Is a Game Changer for Small Businesses appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Laura Pelkey, Director of Customer Security Communications & Engagement, and Kylie McKlveen, Director of Product Marketing at Salesforce. Join us as we chat about a simple framework for thinking about security in Salesforce and what you can do to protect your org. You should subscribe for […] The post Salesforce Security Made Simple with Invisibles, Configurables and Enhanceables appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Bradley Condon, Technology and Systems Specialist at Waste Solution Services. Join us as we chat about his Dreamforce presentation and the custom apps Bradley built to help him land his next role. You should subscribe for the full episode, but here are a few takeaways from […] The post Building Salesforce Projects To Land Your Next Role appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to David Simpson, Salesforce Administrator at the 1916 Company. Join us as we chat about how he landed his first Salesforce Admin role and what advice he has for folks who are new to the ecosystem. You should subscribe for the full episode, but here are a […] The post How Do I Transition Into a Salesforce Admin Career? appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Naveen Gabrani, Founder and CEO of Astrea IT Services. Join us as we chat about why Salesforce Foundations is a game-changer for admins. You should subscribe for the full episode, but here are a few takeaways from our conversation with Naveen Gabrani. Why Salesforce Foundations is […] The post Get More from Your Org With Salesforce Foundations appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Sharon Klardie, Senior Director of AppExchange Labs & Innovation at Salesforce. Join us as we chat about how Labs empowers Salesforce employees to build and share solutions on the AppExchange, and what that means for admins navigating the new world of AI. You should subscribe for […] The post How Can Admins Use Labs Apps To Get AI-Ready? appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Abhishek Saxena, Technical Architect at Copado. Join us as we chat about how he learned Data Cloud and why understanding context is the key to making Agentforce shine. You should subscribe for the full episode, but here are a few takeaways from our conversation with Abhishek […] The post Making Data Cloud Understandable for Admins appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Denise Carbone, Director of Delivery at ImagineCRM. Join us as we chat about her journey from business analyst to external consultant admin and why AI makes BA skills even more valuable. You should subscribe for the full episode, but here are a few takeaways from our […] The post How Do Admins Use Business Analysis Skills Effectively? appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Nicole Pomponio, Director of Delivery Management and Operations at SaltClick. Join us as we chat about how admins can unlock the full potential of Slack in Salesforce. You should subscribe for the full episode, but here are a few takeaways from our conversation with Nicole Pomponio. […] The post Slack Is Redefining the Salesforce Admin Role appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to David Simpson, Salesforce Admin at the 1916 Company. Join us as we chat about his process for troubleshooting Flow errors and his unexpected path into the Salesforce ecosystem. You should subscribe for the full episode, but here are a few takeaways from our conversation with David […] The post Navigating Flow Errors as a New Salesforce Admin appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Jim Ray, Director of Developer Relations and Advocacy at Slack. Join us as we chat about enhancements to Workflow Builder, the Slack features everyone should be using, and the future of AI and Slack. You should subscribe for the full episode, but here are a few […] The post How Can Admins Use Slack To Manage AI Agents More Easily? appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to LeeAnne Rimel, Senior Director of Admin and Developer Strategic Content at Salesforce. Join us as we chat about True to the Core Deep Dive and how it will give Salesforce Admins more chances to engage with product leaders, ask questions, and influence the roadmap. You should […] The post What Is True to the Core Deep Dive? appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Kate Lessard, Lead Admin Evangelist at Salesforce. Join us as we chat about the new Agentforce Adoption Framework and her new YouTube series, “Kate Clicks Through It.” You should subscribe for the full episode, but here are a few takeaways from our conversation with Kate Lessard. […] The post The 5-Step Framework To Help You Navigate Agentforce appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Amit Malik, the Content Portfolio Lead for AI within Product Education at Salesforce. Join us as we chat about how we can teach AI effectively to admins and the easiest way to learn Agentforce. You should subscribe for the full episode, but here are a few […] The post What's the Best Way To Teach AI to Salesforce Users? appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to John Wall, co-host of the Marketing Over Coffee Podcast. Join us as we chat about how new generative AI tools are enabling marketers to get more personalized. You should subscribe for the full episode, but here are a few takeaways from our conversation with John Wall. […] The post AI Is Transforming Marketing From Data to Personalization appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Derika West, IT Application Support Analyst II at KinderCare Learning Companies. Join us as we chat about how she got started in her tech career and how she started her Salesforce journey. You should subscribe for the full episode, but here are a few takeaways from […] The post Breaking Into Tech With a Nontraditional Background appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Chris Emmett, Salesforce Solution Architect at Capgemini. Join us as we chat about how to clean up your data to prepare your org for Agentforce, and why data without context is useless. You should subscribe for the full episode, but here are a few takeaways from […] The post Cleaning Data for AI Starts With Context, Not Perfection appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Jonathan Fox, Head of Salesforce Architecture at IntellectAI. Join us as we chat about why we should rethink how we label, structure, and maintain Salesforce metadata. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jonathan Fox. How […] The post How Should I Clean Metadata for Salesforce AI Agents? appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Joshua Birk, and Kate Lessard from the Admin Evangelist team at Salesforce. Join us as we revisit the team's predictions from the beginning of the year for how Agentforce will change the game for admins in 2025.  You should subscribe for the full episode, […] The post How Are 2025 Admin Predictions Holding Up So Far? appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Brinkal Janani, Director of Product Management at Salesforce. Join us as we chat about how Generative Canvas will help admins create dynamic, personalized user experiences. You should subscribe for the full episode, but here are a few takeaways from our conversation with Brinkal Janani. What is […] The post From Static Pages to Smart Experiences: A Sneak Peek at Generative Canvas appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Kurtis Kemple, Senior Director of Developer Relations at Slack. Join us as we chat about what's possible when you combine Slack, Salesforce, and AI agents. You should subscribe for the full episode, but here are a few takeaways from our conversation with Kurtis Kemple. Starting at […] The post What Can Salesforce Admins Do With Slack and Agents? appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Michael Rose, Senior Director of SMB Solution Engineering at Salesforce. Join us as we chat about the ever-evolving role of the Salesforce Admin and why now's the time to start exploring what AI can do for your org. You should subscribe for the full episode, but […] The post Why Small Businesses Benefit From Agentforce Right Now appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Lead Admin Evangelist at Salesforce. Join us as we chat about what's coming in the Summer '25 release and the features that will make your life easier as an admin. You should subscribe for the full episode, but here are a few takeaways from […] The post Summer '25 Brings Game-Changing Tools for Salesforce Admins appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Joshua Birk, Admin Evangelist at Salesforce. Join us as we chat about why your metadata is crucial for building effective AI agents. You should subscribe for the full episode, but here are a few takeaways from our conversation with Joshua Birk. Why multi-tenancy still matters for […] The post Use Metadata To Empower Salesforce Agents appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Amit Malik, the Content Portfolio Lead for AI within Product Education at Salesforce. Join us as we chat about how admins should approach learning Agentforce and bringing AI to their organizations. You should subscribe for the full episode, but here are a few takeaways from our […] The post Curiosity Is the Key to Learning Agentforce appeared first on Salesforce Admins.