Podcasts about at dell

Jason Ward, EMEA North Vice-President and Managing Director of Dell Technologies Ireland has unveiled his top five technology predictions for 2025, outlining how Artificial Intelligence (AI) and emerging technologies will redefine and transform the way Irish businesses operate. The technology leader is forecasting how advancements in AI, data infrastructure, and emerging technologies like quantum computing and 6G will redefine business operations in 2025. Key predictions include the rise of AI agents, the fusion of AI with other new technologies, and the growing importance of upskilling to harness AI's potential. "2025 will be a pivotal year for technology, where AI moves from experimentation to execution and becomes an essential driver of business transformation," said Jason Ward, EMEA North Vice-President and Managing Director of Dell Technologies Ireland. "The era of trial and error in AI has come to an end, with businesses of all sizes moving to adopt Generative AI to enhance productivity, efficiency and growth." "To stay competitive in the AI era, businesses must have a clear strategy, modern infrastructure, and a commitment to upskilling their workforce. By anticipating emerging technology trends that will shape Ireland's economy, Dell can enable public and private sector organisations to adapt, innovate, and thrive in 2025 and beyond. Through our team of technologists and experts and unique capabilities, such as our Customers Solutions Centre Innovation Lab in Limerick, we're helping organisations in every sector to accelerate their AI journey and make it a success." 1. AI will deliver real business value, scaling from concept to reality 2024 was a year of AI discovery, but 2025 will be the year businesses realise tangible returns on investment. According to McKinsey, GenAI usage has doubled in just 10 months, where businesses in these stages are learning, testing and gaining insights into what AI can achieve. Industries like healthcare, finance, and logistics will lead the way in deploying AI and scaling it to solve current challenges. If an organisation's AI strategy isn't clearly defined yet, make it a top priority in 2025. Tools are maturing at a rapid pace, and Irish businesses that fail to adapt risk falling behind. 2. 2025 will see the rise of AI agents 2025 will also see the rise of AI agents, with abilities far beyond chatbots or virtual assistants. AI agents are software systems designed to plan, make decisions, and execute actions to achieve specific goals. Unlike traditional chatbots we know today, these systems will execute tasks autonomously, offering dynamic and creative solutions. By resolving detailed customer inquiries and tailoring real-time marketing campaigns, AI agents will become integral tools of employees across the country. Gartner predicts that by 2028, these agents will manage one-third of all generative AI interactions. At Dell, we're exploring the use of intelligent agents to help teams sort through content and code artifacts and other knowledge bases with the view to sharing those learnings with organisations in Ireland. 3. Future of work will increasingly be shaped by AI PCs In 2025, AI-powered PCs will enhance productivity for Irish businesses and shape the future of work. These devices, equipped with embedded AI, will handle tasks like drafting follow-ups, organising to-do lists, and summarising emails before the workday even begins. With 2025 likely to bring a big PC refresh, an AI accelerator, or NPU, will be found in nearly every device, meaning PCs will be capable of running AI workloads and apps. By processing data locally, they offer faster performance, improved security, and greater cost efficiency - key benefits for many of Ireland's hybrid workplaces and remote teams. For businesses relying on older hardware, upgrading to smarter devices will be essential to stay competitive in a rapidly evolving landscape. 4. New era of innovation will be unlocked as AI converges with other...

Guest post by Ivor Buckley, Field CTO at Dell Technologies Ireland and Northern Ireland Generative AI has taken centre stage this year as leaders move GenAI projects from theory into practice. Consumer-grade AI, like ChatGPT, has captured everyone's imagination with its ability to generate content. Yet, GenAI's impact on businesses and organisations promises to be more profound, from heightened productivity and transforming how we work to developing more personalised experiences and advancing medical diagnosis. The emerging use of GenAI presents significant opportunities as well as challenges in the field of cybersecurity. While its deep learning techniques can be used by malicious actors to create new attack vectors, GenAI can be a powerful tool to protect data and IT systems. But what should organisations here in Ireland do to unlock the value of GenAI in a responsible manner? Addressing the risks of GenAI Firstly, leaders need to confront the new risks linked to the development of GenAI. The boost in speed and easy automation that GenAI allows hackers to discover vulnerabilities faster, develop malware in real-time, and develop more credible phishing emails and digital spoofing methods. That is why it is crucial that GenAI must be taken into account in the security measures of every organisation in Ireland from now on. Steps that prevent GenAI systems from becoming the target of attacks, and reduce the chances of falling victim to fraud or new attack surfaces due to the emergence of deepfakes. As businesses embrace the transformative power of GenAI, a critical consideration emerges in balancing the security of sensitive data amid the ever-changing global regulatory frameworks. Businesses around Ireland must navigate the complex web of data privacy laws, all while ensuring their GenAI projects don't inadvertently leak confidential information. Responsible deployment of GenAI requires business and IT leaders to take a proactive approach including the development of robust governance practices, continuous monitoring of GenAI systems, and also addressing the talent gap. The Dell Digital Pulse Survey published last year revealed a lack of in-house cybersecurity skills as the second most common barrier to enhancing cybersecurity. To secure GenAI effectively, organisations must roll out cutting-edge infrastructure built on trust, starting from the hardware level and extending all the way to the data and the user. The goal is to have robust access control measures that prevent malicious access and potential misuse of IT systems. Above all, IT leaders need to consider GenAI data risks in the four stages of the GenAI data lifecycle: data sourcing, data preparation, model customisation and operations and scaling. For each stage, the focus needs to be on mappng potentail attack vectors and migiation actions that can be taken should that risk emerge. However, the threat landscape is not one-sided. Gen AI systems themselves are susceptible to adversarial attacks, making them potential targets for exploitation. Securing these systems starts with the development of trusted devices and infrastructure, reinforced by rigorous access control to prevent unauthorised use. Given GenAI reliance on extensive datasets for learning and decision-making, safeguarding the privacy and integrity of data is paramount. Therefore the next step is to ensure that data classification, encryption, and secure storage and transmission of data are made possible. Looking ahead, companies should also consider having a contingency plan. Developing a strong cyber recovery strategy ensures there's a plan B in place should something unforeseen arise. At Dell, we recommend that businesses use advanced security approaches including adopting a zero-trust framework to protect and contain AI systems, with these principles incorporated into the design and development of AI systems. By laying this groundwork for trust and security, businesses can harness the potential of Gen...

What happens when you mix an industry giant like Dell Technologies with the infectious enthusiasm and knowledge of Associate Sales Manager, Matt Browning?   You get a captivating conversation that will make your sales gears shift into overdrive.   We've had the privilege of delving deep into the world of sales with Matt, who shares insights from Dell's unique approach to training, coaching and career growth.   The first few weeks at a new job can be pivotal, but imagine an initial six-week training that is a game-changer.   At Dell, they believe in equipping their employees with a solid understanding of the company's sales approach.   Matt walks us through the core skills imparted during this time, highlighting the balance between providing guidance and fostering an environment for individual creativity.   He shares how these early weeks set the stage for long-term success in sales.   But what about growth? We had an exciting glimpse into Dell's Next Gen Academy, a three-year wonder designed to nurture emerging sales professionals.   Matt explained the significance of personalised development plans and the advantage of playing to strengths and improving weaknesses.    Listen in and step up your sales game with this exciting episode.   --------- EPISODE CHAPTERS ---------   (0:00:00) - Sales Academy at Dell Technologies (0:11:58) - Training and Coaching for Sales Improvement (0:17:12) - Career Growth in Sales and Development (0:25:08) - Sales Advice and Building a Network (0:32:39) - Brilliant Insights on Sales Strategies   --------- EPISODE CHAPTERS WITH SUMMARIES ---------   (0:00:00) - Sales Academy at Dell Technologies (12 Minutes)   This chapter explores the topic of next generation selling with guest Matt Browning from Dell Technologies. Matt, an Associate Sales Manager, emphasises the importance of building confidence and providing exposure for young salespeople in their early careers. The Next Generation Sales Academy at Dell Technologies aims to do just that, by giving associates the skills and experience they need to succeed in the field. Matt also highlights the value of business acumen and hands-on learning in the sales industry. Tune in to learn more about how Dell Technologies is shaping the future of sales.   (0:11:58) - Training and Coaching for Sales Improvement (5 Minutes)   This chapter explores the topics of training and coaching in sales, specifically within the company Dell. We speak with a guest who is a sales manager at Dell and discuss the importance of providing the right tools and materials for employees to be successful in their roles. We also touch on the balance between giving guidance and allowing for individual creativity and innovation. The first six weeks of training at Dell are crucial for new employees to understand the company and its approach to sales, as well as gaining confidence in their skills. The conversation also covers the core skills and fundamentals that are taught during this training period. Overall, this chapter provides insight into the training and coaching process at Dell and how it sets employees up for success in their sales roles.   (0:17:12) - Career Growth in Sales and Development (8 Minutes)   This chapter explores sales training and development for the next generation of salespeople. The hosts share their experience with the Dell Next Gen Academy, a program that offers three years of training and development for young sales professionals. They emphasise the importance of individualised development plans and the benefits of focusing on strengths while improving weaknesses. The chapter also touches on the various career paths available to academy graduates, such as customer success and becoming trainers themselves. Ultimately, the hosts highlight the value of investing in the continuous growth and development of sales professionals.   (0:25:08) - Sales Advice and Building a Network (7 Minutes)   This chapter explores the world of sales and the importance of constantly learning and adapting in this ever-changing field. Our guest, a sales professional, shares valuable insights and advice for those starting out in sales. They emphasise the importance of having fun, trying new things, building a network, and getting comfortable with feeling uncomfortable. We also touch on the use of AI in sales and the benefits of seeking different perspectives and advice from others. Overall, this chapter provides valuable insights for anyone looking to succeed in the world of sales.   (0:32:39) - Brilliant Insights on Sales Strategies (1 Minutes)   This chapter explores collaborative selling with guest speaker Matt. We gain insights on building trust, understanding customer needs, and leveraging technology in the sales process. We also emphasise the importance of continuous learning and adaptability in the ever-changing sales landscape. Tune in for valuable tips and strategies for successful collaborative selling.   Follow Matt https://www.linkedin.com/in/matt-b-6111aa44/   Follow me https://linktr.ee/fredcopestake Take the Scorecard https://collaborativeselling.scoreapp.com/

It's National Engineers Week and we are celebrating Novlet Mattis, Chief Information Officer (CIO) at Orlando Health. In this episode, Novlet shares why she became a “Coder Girl”. As Orlando Health's CIO, Novlet provides executive leadership for information technology and systems that advance clinical and business strategies and optimize operational processes.Prior to joining Orlando Health in 2018, she was with Ascension Information Services in St. Louis, where she served as vice president of information technology, supporting more than 125 hospitals across the U.S. as well as international joint ventures.  Mattis began her career with AT&T and started as a COBOL programmer for billing systems. She later ended up working for Dell, and after working in a couple other verticals, she was placed on a healthcare account in Texas. That is at that very moment she was introduced to healthcare IT. Mattis shares that healthcare is a unique vertical in that, even as part of IT, you feel connected to the mission of caring and healing. At Dell, Lucent and AT&T, she was able to develop great technical skills, but now in this current position she truly feels that the projects she works on are making a difference in people's lives.Mattis earned a bachelor's in business administration from Howard University and an MBA from George Washington University, both in Washington, D.C. She is a Certified Healthcare CIO through the College of Healthcare Information Management Executives (CHIME).

It's National Engineers Week and we are celebrating Novlet Mattis, Chief Information Officer (CIO) at Orlando Health. In this episode, Novlet shares why she became a “Coder Girl”. As Orlando Health's CIO, Novlet provides executive leadership for information technology and systems that advance clinical and business strategies and optimize operational processes.Prior to joining Orlando Health in 2018, she was with Ascension Information Services in St. Louis, where she served as vice president of information technology, supporting more than 125 hospitals across the U.S. as well as international joint ventures.  Mattis began her career with AT&T and started as a COBOL programmer for billing systems. She later ended up working for Dell, and after working in a couple other verticals, she was placed on a healthcare account in Texas. That is at that very moment she was introduced to healthcare IT. Mattis shares that healthcare is a unique vertical in that, even as part of IT, you feel connected to the mission of caring and healing. At Dell, Lucent and AT&T, she was able to develop great technical skills, but now in this current position she truly feels that the projects she works on are making a difference in people's lives.Mattis earned a bachelor's in business administration from Howard University and an MBA from George Washington University, both in Washington, D.C. She is a Certified Healthcare CIO through the College of Healthcare Information Management Executives (CHIME).

In this podcast episode, Sean and Nate discuss:How consumer behaviors have changed drastically and what this means for brands.How to navigate the VarientVerse - saying hello to the new normal.How to better equip and protect your agents.How to leverage Mission-Driven CX and establish a Brand core to expedite your CX growth engine.…and so much more! Meet our guests:Sean Wisdom, Senior Vice President of Global Marketing at Arise.He has been a driving force in bringing cutting-edge technologies to businesses worldwide for over 20 years.  With extensive experience in sales, sales management, and all facets of marketing, Sean has started successful global business solutions programs for Verizon and Dell.  At Verizon, Sean started the Global Enterprise and Government division and managed all GTM activities for Emerging Technologies.  At Dell, Sean led the development of the Evolving Workforce strategy which leveraged technologies across mobility, cloud, and security to enable remote work and "The Future Ready Enterprise."  Most recently, Sean transformed the GTM strategy for Office Depot including segmentation, strategic messaging, and digital demand generation strategies.  Nate Brown, Senior Director of Customer Experience at Arise.He is a perpetual student of the world's greatest experiences and the people who create them. Having spent the first decade of this career managing a complex technical support environment for Occupational Health and eLearning software, Nate transitioned to Customer Experience in 2015. After authoring The CX Primer, Brown was dubbed the “CX Influencer of the Year” by CloudCherry in 2019, and a top global CX thought leader by ICMI, Exceeders, Netomi, Martech and many more. Nate currently serves as the Senior Director of Customer Experience for Arise Virtual Solutions and can be found at a variety of conferences speaking and training on the CX topics he loves. References:Gartner Article: "The Omicron Variant Is Impacting the Return to the Office — What Should HR Leaders Do Now?"Gartner Article: "Gartner Unveils Top Predictions for Customer Service and Support Leaders in 2022 and Beyond"

For nearly 40 years of existence, Diego Cepeda has led a life of constant adventure.  He holds 4 nationalities all in one body -- two of them North America and two South America.  He has lived all over the place between way north Canada, the real OC - Orange County, New York, Memphis, Michigan, Chicago, and Texas!  It was during his middle school days Diego befriended Sean Thomas and had to settle on being the second best athlete, second best leader, and second best on the dance floor.  The friendship has continued for about thirty years, which seems like a really long time to have a friend.  As a kid he had visions of being an anthropologist, architect, astronaut, chemical engineer... and finally settled on hotel management by the time he graduated high school in Memphis, Tennessee.  To learn the ropes of the hospitality industry, Diego attended Michigan State University, learned what good basketball and hockey look like, and post-graduation went to start his career in Chicago.  Diego spent a nib above 9 years in Chi-Town mastering the world of food, starting with working as a room service manager serving celebrities at a top ranked hotel, The Peninsula Chicago, followed by being the head restaurant manager on a dining cruise ship , and then during the recession transitioning to doing market research for the food industry while starting up a European bakery with a truly unique French chef. Towards the end of three years of operating the bakery, Diego wrote a movie script about the stressed days as an entrepreneur intermingled with the chef's unbelievable life happenings. After selling his interest, Diego pursued business school. Diego had decided enough of an agitated hustling life, and time to go back to school to master marketing. Diego arrived in Ann Arbor, Michigan in August 2012 as the start of life changing experience at the University of Michigan, where he pursued an MBA.  2 years later after gallivanting, throwing international parties, studying to the wee hours of the night at the dead silent law library, working in a casino in Santiago, Chile, and recruiting, Diego landed a marketing role at Dell Technologies in Austin, Texas.  At Dell, Diego met his wife Tong Zhang, and they live a happy Texan life with a mini dachshund Bebe.  For the last 7 years, Diego has hopped around from Dell to a few other software companies delving into all corners of marketing, and now is happily product marketing at Snow Software. To contact him directly email him at dhcepeda@gmail.com --- Send in a voice message: https://anchor.fm/bemoretoday/message Support this podcast: https://anchor.fm/bemoretoday/support

Hvordan arbejder en tech-gigant som Dell Technologies med bæredygtighed og CSR og får det til at gennemsyre alt hvad de gør, så både sælgerne, marketingafdelingen og kunderne forstår budskabet? Få gode råd af Dells Corporate Sustainability Director Louise Koch i denne uges udgave af Bæredygtig Business. Steffen Max Høgh arbejder på at implementere bæredygtighed og genbrug gennem sit arbejde i HolmrisB8, dog i en væsentlig mindre skala. Derfor er han fascineret af hvordan Dell Technologies vælger at gribe bæredygtighed an med over 160.000 medarbejdere på verdensplan. Lyt med på en snak om, hvordan en tech-gigant som Dell konkret arbejder med bæredygtighed og CSR og får det til at gennemsyre alt hvad de gør, lige fra strategi til konkrete handlinger. Du kan høre om: • At Dell i mange år har været førende med genbrugt plastik i deres produkter og at de har nye og ambitiøse bæredygtighedsmål • Hvordan man får kunderne til at vælge Dell, netop på grund af bæredygtige mål og værdier • Bæredygtig Business kernemantra: Hvordan tjener Dell penge på dette? • Hvordan Dell træner sælgerne i at tale bæredygtighed i stedet for at tale produkter • Hvordan bæredygtighed skal gennemsyre alt og alle afdelinger af en stor organisation, så budskabet kommer ud til kunderne fra alle kanaler (salg, marketing, HR, Government Affairs etc) • Hvordan man engagerer kunderne – og hvordan man måler engagementet • Gode og helt konkrete råd til virksomheder som gerne vil arbejde med bæredygtighed i en større skala end de gør nu Nævnt i episoden: ”Progress Made Real”, Dells 2030-CSR-strategi: https://corporate.delltechnologies.com/en-us/social-impact/reporting/2030-goals.htm#filter=sustainability Tips, idéer eller ønsker? Skriv til mig på LinkedIn Du er velkommen til at skrive til mig på LinkedIn, hvis du har idéer til emner jeg skal tage op i podcasten Bæredygtig Business. Find mig her: https://www.linkedin.com/in/steffenmax/ Ros og konstruktive forslag modtages også gerne. Og hvis du vil give Bæredygtig Business en god anmeldelse i din podcastapp vil det være fantastisk.

John Roese didn't know he was destined for a life in technology. In fact, he literally flipped a coin to decide between going into law or pursuing engineering. Luckily for us, the coin landed on the engineering route and today, John is the President and CTO of Dell Technologies. At Dell, John and his team are focusing on six different areas where they believe technology will shift and grow in the future. John joined us for a two-part episode of Future of Tech, and here in part one, John explained a couple of those areas, including the evolution of infrastructure as it relates to the cloud as well as the future of bringing networks to the edge. Enjoy part one and be sure to tune back into part two. Key Takeaways:   Any multi-cloud architecture being built will need to include edge As edge forms, there is an innovation ecosystem that will follow   --- Future of Tech is brought to you by Amdocs Tech. Amdocs Tech is Amdocs's R&D and technology center, paving the way to a better-connected future by creating open, innovative, best-in-class products and continuously evolving the way we work, learn and live. To learn more about Amdocs Tech, visit the Amdocs Technology page on LinkedIn.

On today’s episode, Laura speaks with Bill Leake, CEO of Apogee Results. Bill talks about direct response marketing and how pattern recognition can be used to find what business model will have the most impact on optimization. Bill Leake, CEO of Apogee Results, draws on a deep expertise in both business and marketing to help increase revenues for a wide range of clients. He has been involved in driving provable revenues through Internet marketing techniques since the early 1990s when, as part of the management team at Power Computing, he built the first company to sell $1 million of product over the Internet. As founder of Apogee Results, he has guided the company from inception to its current position as the largest search engine marketing company in Texas, one of the 20 largest independents in North America and one of the fastest growing companies on the Inc. 500 / 5000 list. In addition to leading Apogee Results, Bill also serves as the president of the Austin Interactive Marketing Association, and as a judge in several prestigious internet marketing competitions. Bill is a sought after speaker in the online marketing sector, having been featured at ad:tech, Search Engine Strategies (SES), MarketingProfs, Search Marketing Expo (SMX), Online Marketing Summit (OMS), Integrated Marketing Summit (IMS), the Public Relations Society of America (PRSA), the Direct Marketing Association (DMA), South by Southwest Interactive (SXSWi), and others. Before founding Apogee, Bill was President of Journyx, one of the earliest SAAS (software as a service) companies, which grew to become one of the 500 largest software companies in N. America. Prior to Journyx, he held leadership and executive positions at several public and private venture-capital backed firms, including Trusted Information Systems, Haystack Labs, Power Computing, and Dell. At Dell, Bill worked in the Office of the Chairman on several key strategic initiatives. Before Dell, Bill worked as a management consultant at McKinsey and Company. Bill received an M.B.A. with honors from the University of Texas at Austin and his B.A. from Yale University. For more on Bill Leake visit: About Bill For more on Apogee Results visit: Home

At Dell, social media has been around much longer than Facebook or Twitter. The popular Dell Community Forum was borne out of the original Dell.com website, so its community is well established. It’s a user-to-user forum where anyone – including Dell employees and other customers – can answer a user’s question. “Facebook and Twitter are typically folks that are having issues at the moment that just want to be heard,” says Amy Bivin, manager of community outreach for Dell. In contrast, the Forum often features more complex or esoteric questions, sometimes from owners of older legacy systems. Bivin took some time out recently to discuss Dell’s integrated social support model on the Focus on Customer Service Podcast.

Elizabeth Gore has undying passion to empower the world's best entrepreneur talent to change the world at scale. In addition to her role as Dell's Entrepreneur-In-Residence, Elizabeth is the Emeritus Chair of the United Nations Foundation’s Global Entrepreneurs Council that builds global partnerships that positively affect the UN’s most pressing humanitarian issues. At Dell, she is working with the UN and the UN Foundation to support innovation and entrepreneurial thinking. She previously served as the first ever Entrepreneur-in-Residence for the UN Foundation as well as Vice President of Global Partnerships, and founded strategic grassroots efforts such as Nothing But Nets, Girl Up, and Shot@Life. Social: @elizbethgore

  Laura Bosworth, CEO and co-founder of TeVido BioDevices, is a dynamic former Fortune 50 executive with 25+ years of cross-functional industry experience. TeVido is a biotech start-up using innovative 3D bioprinting and a woman’s own cells to create tissue engineered solutions for reconstruction after breast cancer. Recent press coverage includes CNBC, CNN, The Economist, Popular Science and many more. The company has received grants from the National Science Foundation, the National Cancer Institute and the LIVESTRONG Foundation. With a B.S. in Engineering from UT El Paso, Bosworth started her career in manufacturing process development for IBM. She quickly moved into management where she led software development and launched a Technical Marketing Center earning a General Manager’s Award for her contributions to sales and customer relationships. At Dell, she built strategic business partnerships with large companies such as Microsoft, SAP, and Oracle and she led software product marketing delivering significant product feature improvement, highlighted by industry analysts. Ms. Bosworth is recognized for her skill in starting up new business functions and created multiple technical sales support functions including an OEM business unit: enabling over $500M in sales. She launched a professional services business unit and has expertise in customer support services. Using her cross-functional and international experience, she developed corporate wide quality strategies that reduced operating costs by ~$120M. Ms. Bosworth has volunteered for numerous non-profits, primarily supporting women’s needs in the Science Technology Engineering and Math (STEM) field as well as domestic violence – in Board positions as well as providing direct service. She volunteers as a Spanish interpreter at a Healthcare Clinic that serves low-income individuals Ms. Bosworth developed curricula, taught and provided mentorship with several applied entrepreneurship programs -including those at Texas State University and UTEP- focused on mentoring aspiring underrepresented and women entrepreneurs to develop their own high-growth companies. She volunteers as a Spanish interpreter at a Healthcare Clinic that serves low-income individuals seeking healthcare access.