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What Does It Take to Be Successful in Franchising? Franchising can be lucrative but complex. On this episode of The Business Growth Show, host Ford Saeks interviews franchise relations expert Evan Hackel to uncover what makes the franchise model thrive. They explore the intricacies of aligning franchisees with franchisors and strategies to enable growth. With disruptions in buying behaviors and increased competition, strong franchise relations are more critical than ever! In this episode, they discuss: • How Franchisees Have Insider Insights for Improvement • That Franchisees Impact Each Other—Participation Matters • Driving Innovation Requires Pushing Limits • That More Engagement Equals Better Performance • How to Link Business Goals to Personal Motivations The insights from Saeks and Hackel in this episode uncover psychology, strategy, and tactics to unite franchisors and franchisees. When franchising partnerships thrive based on mutual understanding and respect, the entire system prospers. It's all happening on The Business Growth Show! Watch the Video Interview on YouTube! Ford Saeks has redefined the formula for business success. From start-ups to Fortune 500's, Saeks is widely recognized as a Business Growth Innovator. With over 20 years' experience (ranging from retail to wholesale), he has founded over ten companies, authored four books, been awarded three U.S. patents, and received numerous industry awards. As President and CEO of Prime Concepts Group, Inc., a digital marketing firm, Ford specializes in helping businesses attract loyal and repeat customers, monetize social media, and ignite innovation. Discover more about Ford Saeks at ProfitRichResults.com Evan Hackel has helped start over 20 businesses, turned around a bankrupt $700 million franchise business and grown it to $2 billion in four years. He was part of the team that grew CCA Global Partners to $10 billion in system-wide sales in 20 years. Evan is considered an expert in Franchising, Cooperatives, business startups and general management. He is CEO or Tortal Training, a leading training development company, and Principal and Founder of Ingage Consulting. Evan is the host of Training Unleashed and author of Ingaging Leadership. Evan speaks on Seeking Excellence, Better Together, Ingaging Leadership and Attitude is Everything. Find him at EvanHackelSpeaks.com
Evan Hackle, CEO, Tortal Training, founder and principal, Ingage Consulting talks about building market share in down markets.
Evan Hackle, CEO, Tortal Training, founder and principal, Ingage Consulting talks about building market share in down markets.
The bridge between our goals and success can often be described in two words : discipline and training. On this episode, the guys interview Tortal Training CEO Evan Hackel in a wide-ranging discussion that focuses on the importance of training in our leadership journey.
Evan Hackle CEO, Tortal Training and Ingage Consulting discusses hiring and retaining employees and the role of training in a retail environment.
Want to create a new perspective about the younger generation in the workplace? You must listen to my conversation with Evan Hackel! Evan is on fire about the value these young people bring to work. You'll discover why he says, “Millennials are the best workers who have ever entered the workforce, and Generation Z will only be better.” Evan also describes the detailed process his company uses to interview and hire new employees…and the excellent results they've achieved. Evan is the CEO of Tortal Training, a leading training development company headquartered in Charlotte, North Carolina. Tortal is on the cutting edge when it comes to the creation of mobile training platforms for organizations with distributed workforces. Evan is also Founder and Principal of Ingage Consulting, a management and leadership consulting firm located in Woburn, Massachusetts. And he's the author of a wonderful book, Ingaging Leadership Meets the Younger Generation. You'll discover: The distinction Evan makes between Ingagement and EngagementThe unique strengths that younger workers can bring to your organizationWays that Millennials and Gen Z generations are differentWhat type of training young people respond best toHow to onboard new hires so they become part of your culture faster
Evan Hackel, CEO of Tortal Training and Ingage Consulting, talks about changes initiated by COVID-19 that will remain with us long-term including new technology for sales and claims techniques to be used by those that embrace change.
Evan Hackel is a Founder and Business Development Executive of Delta Payment Solutions and Delta Payment Cooperative, merchant processing organizations. Evan is a training and leadership consultant, keynote speaker, profit-builder, and author. Before founding Delta and leading Tortal Training and Ingage Consulting, Evan spent 20 years on the top executive team at CCA Global Partners, where he led four international business divisions with more than 2000 units that earned more than $5 billion in sales. He also wrote the highly successful book Ingaging Leadership: 21 Steps to Elevate Your Business. Learn more about your ad choices. Visit megaphone.fm/adchoices
Evan Hackel, creator of the concept of Ingaging Leadership and author of “Ingaging Leadership,” is a successful businessman who has started more than 10 companies. During his tenure at CCA Global Partners, he ran a $5 billion division. One of his signature achievements was turning around a bankrupt business in four years, more than doubling system-wide sales to exceed $2 billion. As CEO of Tortal Training, a Charlotte, North Carolina-based firm that specializes in developing and implementing interactive training solutions for companies in all sectors, Evan is a leader in the training field. He is also Founder and Principal of Ingage Consulting, a consulting firm headquartered in Woburn, Massachusetts. He is recognized as a thought leader, speaker, and author on leadership. Listen in as he shares his life experiences and how focusing on the good things that are happening around and being grateful you can shift your mindset. Check out his new book Ingaging Leadership Meets the Younger Generation. https://www.amazon.com/Ingaging-Leadership-Meets-Younger-Generation/dp/1628657243/ref=mp_s_a_1_3?dchild=1&keywords=evan+hackel&qid=1589663355&sr=8-3
Evan Hackel, creator of the concept of Ingaging Leadership and author of “Ingaging Leadership,” is a successful businessman who has started more than 10 companies. During his tenure at CCA Global Partners, he ran a $5 billion division. One of his signature achievements was turning around a bankrupt business in four years, more than doubling system-wide sales to exceed $2 billion. As CEO of Tortal Training, a Charlotte, North Carolina-based firm that specializes in developing and implementing interactive training solutions for companies in all sectors, Evan is a leader in the training field. He is also Founder and Principal of Ingage Consulting, a consulting firm headquartered in Woburn, Massachusetts. He is recognized as a thought leader, speaker, and author on leadership. Listen in as he shares his life experiences and how focusing on the good things that are happening around and being grateful you can shift your mindset. And make sure to look for his new book on Amazon being released soon!
Guest host Gregg Dumont sits down with Evan Hackel. Evan is the CEO of Tortal Training, host of the Training Unleashed podcast, a business leadership expert and an expert in the field of virtual meetings. Some topics discussed include what virtual meetings are, different kinds of virtual meetings, best practices for virtual meetings, how to get started using virtual meetings and more. Learn more about your ad choices. Visit megaphone.fm/adchoices
In this special episode, Training Unleashed host Evan Hackel, CEO of Tortal Training, is joined by Team Tortal who share their experiences working from home. As Tortal has been a virtual company for many years, the team’s knowledge is quite extensive. Topics discussed include best practices for working from home, how to stay productive in your home environment, how to achieve work-life balance, managing a virtual team, and much more. For information about Tortal Training visit https://www.tortal.com. Learn more about your ad choices. Visit megaphone.fm/adchoices
Evan Hackel, CEO, Tortal Training and Ingage Consulting, discusses the prime factors that will shape the floor covering industry 10 years or so down the road. Hackel talks about shifts in the age of the population and the domination of Millennials and Gen Z as well dramatic gains in the speed of the internet in 10 years and how these factors will change the way floor coverings can be marketed. He also discusses the anticipated changes in floor covering retail stores in this period as well as an increase in self-installed products and an increase in online sales.
Evan Hackel is the CEO of Tortal Training and Ingage Consulting, Author and Speaker. Evan also has a podcast on C-Suite Radio, Training Unleashed and the creator of the Ingaged Leadership concept and brand, is a thought leader in the fields of leadership and success. He has published the book “Ingaging Leadership”. In this episode, Audrey, Lee and Evan discuss: · Definition of Ingagement vs. Engagement· How ownership buy-in employees act differently · Taking the next step to survey employees and draw in everyone to find solutions· Creating better information flow throughout complex organizations to gain buy-in "People that are Ingaged you’re going to find turnover to be much lower, find recruiting for you, you’re going to find them selling for you." – Evan Hackel Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Evan Hackel Website: Evanhackelspeaks.com Twitter: https://twitter.com/ehackel LinkedIn: https://www.linkedin.com/in/evanhackel/ Facebook: https://www.facebook.com/TortalTraining Facebook Company Page: https://www.facebook.com/evan.hackel Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Evan Hackel has an extensive background in training, human resources, and learning development. He is the CEO of Tortal Training and the creator of the Ingaged Leadership brand. If you are wondering if that is a typo, the answer is no. On this episode Evan shares the difference between engagement and ingagement. Especially as it applies to a leadership role. Evan is the author of Ingaging Leadership: 21 Steps to Elevate Your Business a book not only for business, but for life. We are all leaders in some respect, and we all need to be more ingaging when we talk to people. We learn some of the principles in Evan’s book, and he shares a story where he saw his father engage in true leadership and find an opportunity that others had missed. Evan’s philosophy is to get everyone on the team inspired to work for the same vision. Show Notes [03:30] Evan has a passion around the power and impact that people make. In most businesses, the people are the asset. [03:47] A big part of accessing this talent is learning development and training. It's giving people the tools they need to succeed and helping them to understand how to be successful. [04:07] Involvement is the "I" in Ingagement. To engage people you need to involve them. You want a common vision with shared values. [04:26] When everyone in the organization has a responsibility for success it makes a massive difference. [05:09] A bottom up organization with everyone valued is a game changer. [06:16] When team members have ownership in goals, they work very hard to achieve those goals. [07:38] Evan's company has a learning strategy and an engagement strategy. When companies reach out to him, they try to get to the root of what the organization really needs. [08:29] Everyone in the organization is part of the design process to get to what is truly needed in the organization, instead of what they thought they needed. People actually get the training they need. [09:21] The consulting process has mechanisms that involves everyone in the organization also. [10:36] People at all levels have important things to say. [12:34] Evan wrote his book Ingaging Leadership to pass on to his kids and to make a difference in the world. The book is really about leadership and life in any fashion. [13:45] Listening for the kernel of truth. Try to listen to people to see how they are right. When you are really listening people feel heard. This is a trait of a good leader. [18:25] Management is about execution and leadership is about inspiring. [21:31] People don't become leaders by mistake. The idea is to build upon that success and learning new and growing existing leadership skills. [23:49] Evan shares his big aha moment on leadership. An amazing example that he learned from his father. [28:36] Evan would rather err on the side of trust as opposed to distrust. He values positivity in his team. [34:24] When everyone knows the key things in the company that are trying to be achieved, everyone works in the same direction. Seeing the financials and knowing the vision helps key in their role to success. [35:49] Being successful takes grit and determination. Honestly carrying is at the core of who Evan really is. [39:16] Make sure you find the time to grieve. Holding it in is not the way to go. [41:29] All of the principals in the book will make a difference in someone's life. [41:45] Another principle that Evan wants to share is distinguishing fact from opinion. A lot of people share opinions as facts. This makes conversations difficult. [44:38] Take some time and think about your conversations and whether you are speaking fact or opinion. Links and Resources: Evan Hackel on Twitter Evan Hackel on LinkedIn Ingage Consulting on LinkedIn Ingage Consulting on YouTube Ingage Consulting Website Ingaging Leadership Book Tortal Training Evan Hackel Speaks Ingaging Leadership: 21 Steps to Elevate Your Business
Special guest Evan Hackel. Evan is in demand as a training and leadership consultant, keynote speaker, profit-builder, and more. Before leading Tortal Training and Ingage Consulting, Evan spent 20 years on the top executive team at CCA Global Partners, where he led four international business divisions with more than 2000 units that earned more than $5 billion in sales. Evan founded and supervised CCA’s marketing, national programs and training departments. He currently serves as Co-Chair of the IFA’s Knowledge Sharing Committee and is a current and former board member of many organizations, cooperatives and groups to which he lends his expertise. Evan shares his experiences and how having the right mindset can be a key factor in our personal and professional life.
Cordell Riley speaks with Meghan Sweeney, a Client Engagement manager and learning strategist at Tortal Training. Meghan discusses the importance of ongoing onboarding in your organization to help set your employees up for success. Meghan is a thought leader in the training field with over 15+ years of experience. Connect with Meghan on LinkedIn here. Learn more about your ad choices. Visit megaphone.fm/adchoices
Guest host Dan Black speaks with Joshua De La Vega and Adria Myers of Tortal Training about their ability to conduct live trainings and engage with employees in any language. Dan is a past Training Unleashed guest, where he discussed how companies can speed up Rapid Curriculum Design and boost ROI. Learn more about your ad choices. Visit megaphone.fm/adchoices
Hosts Cordell Riley and Evan Hackel sit down with Megan Sweeney, learning strategy manager at Tortal Training, to discuss top training tips shared from March podcast guests. Learn more about your ad choices. Visit megaphone.fm/adchoices
Cordell and team talk with Santa Clause about his unique training challenges at the North Pole. Explore the challenges and solutions for toy making productivity and elf improvement. Happy Holidays from everyone at Tortal Training! Brought to you by Tortal.net Learn more about your ad choices. Visit megaphone.fm/adchoices
Cordell speaks with executive speech coach Patricia Fripp about ways to take your speaking skills from ho-hum to hot. Patricia is an award-winning keynote speaker, trainer and executive coach. Find her on Twitter at @PFripp. Brought to you by Tortal Training at Tortal.net Learn more about your ad choices. Visit megaphone.fm/adchoices
Cordell speaks with author and consultant Jeffrey Gitomer. Is “more sales” really the only sales metric you need to measure? Listen as this interview unfolds aspects to consider. Jeffrey is the author of the books The Sales Bible, The Little Red Book of Selling, The Little Black Book of Connections, and The Little Gold Book of YES! Attitude. Find Jeffrey on Twitter at @gitomer. Brought to you by Tortal Training at Tortal.net. Learn more about your ad choices. Visit megaphone.fm/adchoices
Episode 5 - Evan Hackel talks with Dan Black, VP of Business Development and Client Engagement at Tortal Training, about ways to speed up curriculum design and boost ROI on your training effort. Contact Dan at dan.black@tortal.net. Brought to you by TrainingUnleashed.net Learn more about your ad choices. Visit megaphone.fm/adchoices
Evan Hackel, CEO of Ingage Consulting, CEO of Tortal Training, and author of the book, Ingaging Leadership: 21 Steps to Elevate Your Business, joins me on this episode.
Evan Hackel, creator of the concept of Ingaging Leadership and author of “Ingaging Leadership,” is a successful businessman who has started more than 10 companies. During his tenure at CCA Global Partners, he ran a $5 billion division. One of his signature achievements was turning around a bankrupt business in four years, more than doubling system-wide sales to exceed $2 billion. As CEO of Tortal Training, a Charlotte, North Carolina-based firm that specializes in developing and implementing interactive training solutions for companies in all sectors, Evan is a leader in the training field. He is also Founder and Principal of Ingage Consulting, a consulting firm headquartered in Woburn, Massachusetts. He is recognized as a thought leader, speaker, and author on leadership. What you’ll learn about in this episode: Two life experiences that had a profound impact on how Evan leads and manages How to live your company’s identity and purpose beyond the ‘plaque’ Creating a culture of training within your company How a higher level of engagement leads to explosive growth Evan’s book, “Ingaging Leadership,” and how it helps companies to become more successful Practical ways to master the art of engagement The benefits of having a hierarchical management style The importance of treating people with high degrees of respect and responsibility How focusing on the good things that are happening around you can shift your mindset Using specific praise as a powerful management tool Creating a shared, common vision amongst everyone in the company Ways to contact Evan: Website: www.tortal.net Twitter: @ehackel Twitter: @IngageConsultin Email: ehackel@ingage.net Book: “Ingaging Leadership”
A Former Marine, a clear distinction from an ex-Marine, Crystalle Ramey believes what Confucius said, Choose a job you love and youll never work a day in your life. Her school of hard knocks experiences from handling heavy artillery to training higher ranking marines how to shoot, Crystalle Ramey is passionate about you finding your passion and purpose. She offers some revolutionary ideas about how being good at something, doesnt make you passionate about your current career. I bet many of you know what shes talking about? With more than 20 years of Corporate Learning Development experience at companies such as Master Card International, JPMorgan Chase, and Time Warner Cable Business, Crystalle Ramey is now the Appointed Vice President at Tortal Training and passionate about her career and yours. In this episode Crystalle shares from her personal self, what prevents individuals from finding their passion, how to overcome the dreaded obstacles, and how the environment can promote or prevent your passion. Tune in with Crystalle Ramey and find your passion in your journey to Be Unstoppable Together. Be Bold * Be Connected * Be Unstoppable Together
A Former Marine, a clear distinction from an ex-Marine, Crystalle Ramey believes what Confucius said, “Choose a job you love and you’ll never work a day in your life.” Her school of hard knocks experience from handling heavy artillery to training higher ranking marines how to shoot, Crystalle Ramey is passionate about you finding your passion and purpose. She offers some revolutionary ideas about how being good at something, doesn’t make you passionate about your current career. I bet many of you know what she’s talking about? With more than 20 years of Corporate Learning & Development experience at companies such as Master Card International, JPMorgan Chase, and Time Warner Cable Business, Crystalle Ramey is now the Appointed Vice President at Tortal Training and passionate about her career and yours. In this episode Crystalle shares from her personal self, what prevents individuals from finding their passion, how to overcome the dreaded obstacles, and how the environment can promote or prevent your passion. Tune in with Crystalle Ramey and find your passion in your journey to Be Unstoppable Together. Be Bold * Be Connected * Be Unstoppable Together Learn more about your ad choices. Visit megaphone.fm/adchoices
Sharon Bolt is a publicity expert and founder of Get Free Publicity Today, she has been a business owner and Entrepreneur for over 16 years. Sharon's businesses have included Complementary Therapies and Dog Training and during the last ten years she has contributed to more than 40 different local and national newspapers, magazines, television and radio shows and she has received over £1.5 million ($2 million) in free publicity and free advertising. She is also the co-author of 2 highly acclaimed books called 'Successful Women in Business' and 'Every Entrepreneurs Guide: Running Your Own Business.' Evan Hackel, creator of the concept of Ingaging Leadership and author of Ingaging Leadership, is a successful businessman who has started more than 10 companies. During his tenure at CCA Global Partners, he ran a $5 billion division. One of his signature achievements was turning around a bankrupt business in four years, more than doubling system-wide sales to exceed $2 billion. As CEO of Tortal Training, a Charlotte North Carolina- based firm that specializes in developing and implementing interactive training solutions for companies in all sectors, Evan is a leader in the training field. He is also Founder and Principal of Ingage Consulting headquartered in Woburn, Massachusetts. He is recognized as a thought leader, speaker and author on leadership. Connect with Bert Martinez on Facebook. Connect with Bert Martinez on Twitter. Need help with your business? Contact Bert Martinez. Have Bert Martinez speak at your event!
My ponder today is Cordell Riley of Tortal Training and our topic today is Franchisee Training - the positive effects that a well-established training program can have on a franchise system. In this episode we talk about how any franchisor can design and create a franchisee training program that will maximize results to both the franchisees and the entire franchise system. Time Stamps 00:00:52 Podner Introduction 00:02:38 Segment 1: Get to know Cordell Riley 00:20:34 Segment 2: Topic Segment 00:54:04 Segment 3: Quick Draw Cordell Riley Show Notes People learn at different rates based on the modality of the training being delivered. VAK: Visual – Auditory – Kinesthetic What does the start-up franchisor need to think about before developing a training system for the franchisees? Start with a solid foundation (ops manual) Make sure that training is part of your franchise culture – written into the mission and vision statement Measure the amount of training that is being delivered Ensure that training is aligned with business goals Strive for a blended solution – digital, audio visual, classroom format A solid training program will lead to franchisees feeling supported which leads to higher validation scores. Great training versus good training What do you want people to do differently after completing training? Make training fun Initial Franchisee Training Dos and Don'ts Don't try to cover everything in initial training. Only cover the topics that they need to get up and running. Too much at once will lead to lower retention rates. Do include those topics that have a high impact and short time to master. Do use real world training (hands on) Do utilize “Course of Action” – assignment for franchisee trainees where they have to present how they will use the training that they received. (FREE template available by e-mailing Cordell Riley Do use internal Subject Matter Experts – have multiple trainers Conduct the initial training as close to opening as possible Avoid an “All lecture” training program Engage the trainees Vendors can be useful trainers on certain topics – don't let it become an infomercial. Use quizzes throughout to ensure that franchisees are following what is being taught. Ongoing Training E-learning – online Field support staff Conferences and conventions Include those topics that have a lower impact and longer time to master. Training is not something that happens during the first few weeks of the franchise relationship. Training is a process that should last for the life of the relationship. E-Learning E-learning is a delivery method that you will use to keep a constant flow of training to the franchisees Use prior to initial training to bring new franchisees up to speed before initial training Use as part of your ongoing training program to promote new products or services, etc. Short, logical chunks of training – don't pump all of your training into one session. 10 minutes or less Make the training role based and relevant. E-learning Dos and Don'ts Do engage primary adult learning senses – Visual – Audio – kinesthetic Repetition is key to high retention Websites mentioned in the episode: Trainers Warehouse – www.trainerswarehouse.com Cordell Riley Tortal Training www.tortal.net cordell@tortal.net Kit Vinson FranMan Inc. www.franman.net kit.vinson@franman.net 217-736-3939 x 1
Dan Black, VP of Client Engagement for Tortal Training shares why effective solutions are mostly science but also part art. Get advice from an experienced professional who has added b enefit of workign with the top minds in today's industry. You will also gain insight into why so many organizations believe that training is an off ramp for revenue and the pitfalls that often accompanyt the tendency to gravitate towards the latest shiny red button. Learn... -The 4 rights of trainning -rapid curriculum design -Debunking myths about gamification, eLearning vs. instructor led and micro learning "Too many organizations believe that training is an off ramp for revenue and the pitfalls of many companies is to gravitate towards the latest shiny red button."
Mark Falter has built one of Kansas City's Premier Financial Management firms, specializing in helping Clients in building and preserving their wealth through the concept of asset management, tax strategies, estate planning. Mark is dedicated to educating the community with his workshops on topics relating to conservative alternatives.Mid American Tax Advisory Group has differentiated itself from the competition in numerous ways William Cohan four-time best-selling author of Price of Silence and contributing editor at Vanity Fair Evan Hackel creator of the concept of Ingaging Leadership and author of Ingaging Leadership, is a successful businessman who has started more than 10 companies. During his tenure at CCA Global Partners, he ran a $5 billion division. One of his signature achievements was turning around a bankrupt business in four years, more than doubling system-wide sales to exceed $2 billion. As CEO of Tortal Training, that specializes in developing and implementing interactive training solutions for companies in all sectors, Evan is a leader in the training field. He is also Founder and Principal of Ingage Consulting For more information go to MoneyForLunch.com. Connect with Bert Martinez on Facebook. Connect with Bert Martinez on Twitter. Need help with your business? Contact Bert Martinez. Have Bert Martinez speak at your event!
This week on Franchise Today, host Paul Segreto welcomes as his guest, Evan Hackel, CEO of Ingage Consulting. Both members of the International Franchise Association's Franchise Relations Committee, Paul and Evan will focus on the franchise relationship and how engagement is the driving force in creating franchise brands that are "Better Together." About Our Guest Evan Hackel is the Founder and Principal of Ingage Consulting, a consulting firm focused on improving the performance of franchises by improving the relationship between franchisees and the franchisor. He is also the CEO of Tortal Training, the largest provider of training to the franchise industry. Evan has over 30 years of experience in franchising. During that time, he helped start three different, successful franchising systems. He is very active in the franchise community. Evan isa co-chair of the International Franchise Association’s Knowledge Share Task Force, a board member of the New England Franchise Association and a Certified Franchise Executive.