RF-SMART Podcast: Taking Inventory

Slate Rock FR chose RF-SMART WMS to streamline their supply chain processes and get life-saving products for first responders out the door. However, they were still left with a shipping solution was slow, antiquated, and expensive. After implementing RF-SMART Shipping, Slate Rock FR was able to leverage the no-code rules engine and automated rate shopping to create a shipping process that meets the needs of their multi-faceted shipping requirements and reducing shipping costs by $4,000 a week. Designed with ease of use and configurability in mind, RF-SMART Shipping utilizes the smartest automation on the market for optimal performance. In a matter of seconds, just scan your sales order or tote, use a calculated weight or a quick scan to weigh the shipment, scan the barcode to select the box size, and print the label!What You'll Learn:Why Slate Rock FR chose RF-SMART ShippingThe rules and processes that Slate Rock FR has put into place that is saving them time and moneyWhat makes RF-SMART Shipping fast, configurable, and easy to useAdditional Resources: Watch the Video: RF-SMART Shipping for NetSuiteRead the Case Study: The Feetures StoryLearn More about Slate Rock FR: Slate Rock FR WebsiteWho You'll Hear: Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMARTKevin Gaul, Product Manager @ RF-SMARTKayla Hill, Warehouse Manager @ Slate Rock FR

When TWG Supply chose NetSuite, they knew they would need a WMS. However, they were told all inventory management systems are “apples to apples.” After a failed implementation of a different WMS, TWG chose RF-SMART to support their growing inventory needs.Now that TWG is live with RF-SMART, they have chosen to utilize image capture to attach images to inbound and outbound inventory records. This advanced workflow recently kept TWG from needing to file a $7,000 claim after a customer reported their inventory being delivered incorrectly. What You'll Learn:• Why did TWG choose NetSuite and RF-SMART?• Tips from a customer on comparing WMS systems and the benefits of RF-SMART• How TWG is using image capture to prevent damage claimsAdditional Resources: Download the Resource: WMS Pricing Guide & WorksheetFind your ROI: ROI CalculatorLearn More about TWG Supply: TWG WebsiteWho You'll Hear: Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMARTKate Williams, Strategic Account Executive @ RF-SMARTBill Tyler, Director of Operations, TWG Supply

Whether you are an established customer or beginning implementation, RF-SMART offers complete care for your hardware needs. Our Hardware Professional Services (HPS) offerings include multiple packages that can help to maintain or deploy hardware so that you don't have to!Join us as we discuss how utilizing a Hardware Professional Services package can eliminate the need for you IT team to manage and update devices. In this episode, we'll dig into why we started offering this service and share success stories from customers.What You'll Learn:• What is Hardware Professional Services?• Some of the most popular features and packages• Updates on HPS features to comeAdditional Resources: Learn More about Hardware Professional Services: Hardware Professional Services WebsiteWatch the Overview Video: Hardware Professional ServicesExplore Help Articles: RF-SMART Knowledge Base (Customers Only)Who You'll Hear: Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMARTJames Seely, Hardware Technical Services Manager @ RF-SMARTJon Anacker, AVP of Hardware Sales & Services @ RF-SMART

All companies are feeling the effects of the unprecedented supply chain disruptions seen in the past decade—inventory shortages, extreme shipping costs, long shipping times, and personnel shortages, just to name a few.The financial barriers experienced by manufacturers between first mile and last mile delivery have created a new burden on many businesses. So, how do we solve these issues? How can businesses better prepare themselves for ongoing disruption, while still serving their customers?SourceDay and RF-SMART has brought together experts from Echelon Fitness and STH using NetSuite to discuss why businesses need to focus on optimizing and digitizing their supply chain, and where they expect to still see disruption in coming years.What You'll Learn:• A state of the union on the supply chain• How SourceDay and RF-SMART partner with NetSuite• Why Echelon Fitness and STH, Inc. chose to partner with RF-SMARTAdditional Resources: Connect with SourceDay: SourceDay WebsiteListen to the Podcast: Resiliency Through Supply Chain ShortagesWatch the Full Webinar: Overcoming Disruption with First Mile TechnologyWho You'll Hear: Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMARTRuth Rosenstock, Partner Engagement Manager @ RF-SMARTColby Young, VP, NetSuite Business Unit @ SourceDayJD Slough, CFO, @ Shaffer, Troxell, & Howe, Inc.Greg Dahlstrom, VP of Supply Chain, @ Echelon Fitness

CFM Distributors found themselves in a predicament. Their go-live was approaching, but their existing WMS system was not performing as they had hoped. After consulting with RF-SMART, CFM was able to change WMS systems and meet their goals. Kevin Smead joins Seth and Sarah to share how CFM was able to leverage RF-SMART's resources and people to find success and accuracy in their seven-story warehouse.What You'll Learn:• Why CFM chose NetSuite and RF-SMART• How CFM was able to quickly pivot WMS providers to meet their go-live deadlines• The ways CFM is using the Inventory Reporting ToolAdditional Resources: Download the Resource: Bins Best Practice GuideRead the Blog: WMS Implementation StepsRead the Blog: 6 Tips for Implementing a NetSuite Warehouse Management SystemWho You'll Hear: Sarah Archer, Podcast & Digital Media Host, RF-SMARTSeth King, AVP of NetSuite Sales, RF-SMARTKevin Smead, ERP & Inventory Logistics Manager, CFM Distributors

Most NetSuite customers are faced with the question, “are we going to use bins?” Bins provide a great advantage to your organization and can provide increased accuracy. If you're just getting started on bins or you're just looking to get some best practices for using bins, this episode is for you! Hear from RF-SMART for NetSuite customer, Boston Materials, on why they chose to use bins to scale their inventory with their business.What You'll Learn:• What are bins in NetSuite and what is the advantage of using them?• How is Boston Materials using bins in their warehouse? What are their future plans?• How to implement bins in your own facility.Additional Resources: Download the Resource: Bins Best Practice GuideRead the Blog: Tips for Bin ImplementationRead the Blog: To Bin or Not to Bin, That is the QuestionWho You'll Hear: Sarah Archer, Podcast & Digital Media Host, RF-SMARTMisty Price, Senior Business Analyst, RF-SMARTConor Byrne, Logistics & Operations Manager, Boston Materials

Kevito Group is a food and beverage manufacturer and distributor (you may know their bubble tea brand, ChaTime) that chose NetSuite to help scale their growing business. After selecting RF-SMART, Kevito Group used a “crawl, walk, run” approach to implement their software. Initially, Kevito Group was only using RF-SMART in their distribution side of the business, but they are getting ready to add manufacturing to have even more visibility into their processes.What You'll Learn:• Why Kevito Group selected NetSuite and RF-SMART• How RF-SMART can expand your current inventory capabilities to accommodate growth• How WMS can help overcome some of the challenges of the food and beverage industryAdditional Resources: Listen to Episode: NetSuite Manufacturing Best PracticesRead the Blog: NetSuite for Food and BeverageRead the Case Study: Peace CoffeeWho You'll Hear: Sarah Archer, Podcast & Digital Media Host, RF-SMARTAlan Marsh, Customer Engagement Manager, RF-SMARTDavid Nehme, Head of Business Systems, ChaTime

Tuff Stuff Fitness chose to implement NetSuite and RF-SMART earlier this year to support their growing distribution and manufacturing business. As their implementation has progressed, they have been able to leverage the RF-SMART Knowledge Base to answer questions as they arise. For this reason, the Tuff Stuff team has been able to maintain their spot as a market leader in the fitness industry.What You'll Learn:• Why Tuff Stuff chose NetSuite and RF-SMART• How they use the Knowledge Base to answer questions• A step-by-step example of how James was able to solve an inventory problem in 45 secondsAdditional Resources: Listen to Episode: Counting Best PracticesWatch the Webinar: Best Practices for Physical InventoryVisit the Knowledge Base (for current RF-SMART NetSuite customers only): Knowledge BaseWho You'll Hear: James Newell, System Administrator, Tuff Stuff FitnessSarah Archer, Podcast & Digital Media Host, RF-SMART

In this episode, we'll talk about RF-SMART's philanthropy goals and how we work together with our customers to make an impact in our world. Adding a philanthropy goal that aligns with our mission has increased employee engagement and lead to stronger, more connected teams. Learn how you can apply these practices to your own business, as well as tips for getting buy in from your team members and leadership.What You'll Learn:RF-SMART's philanthropy goals and how they impact our mission to transform customers and change lives.How you can partner with RF-SMART to fight hunger in your communityWays that adding a philanthropy goal to your organization can increase employee engagement and encourage team buildingAdditional Resources: Listen to Episode: RF-SMART Team Members Share How their Lives Have Been ChangedListen to Episode: Creating a Value Culture for your BusinessRead the Blog: Philanthropy at RF-SMARTWant to get involved? Check out our current career openings: www.rfsmart.com/careersWho You'll Hear: Pete Pennella, VP of Human Resources, RF-SMARTRachel Pugliese, Health & Wellness Coordinator, RF-SMARTSarah Archer, Podcast & Digital Media Host, RF-SMART

Busy Season. Just the mention of those two words evokes stress for many business leaders. For outdoor gear manufacturer and retailer Topo Designs, the need to handle holiday volume as the company grew was a real challenge. Hear how they simplified their picking and counting processes in NetSuite to handle 4x their daily output in a fraction of the time. They'll share the strategy they took, and lessons learned along the way to grow their business 30% in 2020 without adding any supply chain staff. What You'll Learn:Hear Topo's warehouse strategy in NetSuite for handling holiday campaigns on specific itemsSee what WMS functions Topo Designs utilizes in their counting and picking process that has allowed them to pick 60 orders in 15 minutesLearn best practices for leveraging NetSuite & RF-SMART in your growing operations Additional Resources: Listen to Episode: Counting Best PracticesListen to Episode: Strategies for PickingRead the Blog: How to Develop a Cycle Count ProcessSay Hi at SuiteWorld 2021Who You'll Hear: Matt Williams, Director of Operations & Finance, Topo Designs - Matt joined the Topo team in 2019, where he leads both finance and operations teams. Matt was instrumental in Topo Design's NetSuite implementation.Sarah Archer, Content Marketing Specialist, RF-SMART - Sarah has been a team member at RF-SMART since 2018. She is the host of this podcast, the On PAR podcast, and the YouTube series Q&A.

The events of 2020 and 2021 continue to have a lasting impact on supply chain. As shortages continue to impact the world, many people are wondering how they can ride out this storm and create a resilient supply chain in the process. What You'll Learn:What caused the supply chain shortages and predictions for the futureHow WMS users can fortify their supply chain during this timeHow RF-SMART can help you create a resilient supply chainAdditional Resources: Listen to episode: What is RFID?Read the Blog: How to Develop a Cycle Count ProcessWho You'll Hear: Dathan Goff - Solution Consultant, RF-SMART - Dathan has been a team member at RF-SMART for over 8 years, where he served as a Business Analyst before moving to the Solution Consulting team. Dathan is the Oracle Cloud Team Lead on the SC team, and specializes in helping Oracle Cloud customers find success with their inventory.Jon Anacker - AVP, Hardware Sales & Services, RF-SMART - Jon has been a team member at RF-SMART since 2017. He brings years of experience in the warehouse automation and hardware space. Sarah Archer, Content Marketing Specialist, RF-SMART - Sarah has been a team member at RF-SMART since 2018. She is the host of this podcast and the YouTube series Q&A. Sarah is currently pursuing her Master's degree in Communication at the University of North Florida.

A few years ago, Shafer, Troxell, and Howe, an industrial pump distributor and consulting firm based in Maryland, began their journey to the cloud. Seeking to unify their four disparate software solutions, STH chose to evaluate NetSuite. The CFO and IT director at STH worked together to create an ROI analysis that could help them decide if NetSuite would fit the categories they were evaluating.What You'll Learn:How STH performed an ROI analysis to determine what software was right for themHow CFO involvement can play a pivotal role in supply chainWhat criteria to consider in your own ROI analysisAdditional Resources: Download the resource: ROI on Mobile Inventory ManagementListen to Episode: Lessons Learned from More than 500 ImplementationsLearn more about NetSuite: RF-SMART for NetSuiteWho You'll Hear: JD Slough, CFO, STH Inc. Avery Trent, IT Systems Administrator/NetSuite Administrator, STH Inc. Sarah Archer, Content Marketing Specialist, RF-SMART - Sarah has been a team member at RF-SMART since 2018. She is the host of this podcast and the YouTube series Q&A. Sarah is currently pursuing her Master's degree in Communication at the University of North Florida. Sarah loves working at RF-SMART because of the many opportunities to lead and advance in her career!

Be the first to hear this new podcast from RF-SMART! Subscribe at www.rfsmart.com/onpar to get notifications for this monthly series.On PAR is a podcast that delves right into the heart of the healthcare system: its supply chain. Join Sarah Archer, Bill Brewer, and Joseph LaRoche as they discuss the impact of 2020 on healthcare supply chain and make predictions about the future of the industry. What You'll Learn:How 2020 changed everything for healthcare supply chain & what that means for youWho is RF-SMART...and how can we help Oracle Cloud users?What technology can you utilize to revolutionize your materials management processes?Additional Resources:Watch the video: COVID-19 & the Healthcare Supply ChainRead the Blog: The Critical Role Between Healthcare Supply Chain & Patient CareRead the Blog: Adopting Mobile Technology in HealthcareWho You'll Hear: Bill Brewer, Healthcare Product Manager, RF-SMART - Bill Brewer currently serves as Healthcare Product Manager at RF-SMART in Jacksonville, Florida. In this role, Bill is responsible for overseeing RF-SMART's healthcare supply chain strategy and roadmap. Prior to his appointment at RF-SMART, Bill served as Regional Director, Materials Management at USPI/Tenet Healthcare. He has also served in supply chain leadership roles at Wake Forest Baptist Medical Center, UFHealth, and University of Missouri Healthcare. Brewer holds a Master of Health Administration and a Master of Science in Health Informatics. Joseph LaRoche, Healthcare Product Owner, RF-SMART - Joseph LaRoche currently serves as the Healthcare Product Owner at RF-SMART in Jacksonville, Florida. In his role, Joey coordinates with our developers to oversee the execution of RF-SMART's Heathcare roadmap. Prior to joining RF-SMART, Joey consulted on and implemented Oracle ERP SCM modules at hospitals while working at Cerner Corporation. Joey is a Certified Materials & Resource Professional as recognized by ARHMM (The Association for Health Care Resource & Materials Management)Sarah Archer, Content Marketing Specialist, RF-SMART - Sarah has been a team member at RF-SMART since 2018. She is the host of this podcast, the Taking Inventory Podcast, and the YouTube series Q&A. Sarah is currently pursuing her Master's degree in Communication at the University of North Florida.

At White Labs, they have everything down to a science - literally! White Lab manufactures liquid yeast for beer. Their team of scientists have created more than 200 strands of liquid yeast...and they do it with the help of technology. What You'll Learn:How White Labs is using NetSuite and RF-SMART to manufacture and distribute liquid yeastHow RF-SMART can be used in every step of the process: from receiving to manufacturing to picking!If Sarah and Haleigh can become beer drinkers after allAdditional Resources: Read the Blog: Automation Tips for NetSuite ManufacturersListen to Episode: The Components of Great Customer ServiceLearn more about NetSuite: RF-SMART for NetSuiteWho You'll Hear: Kathryn Small, Project Manager, White Labs - Kathryn has been at White Labs for seven years. In her time there, she has served in many different capacities, including leading their NetSuite implementation.Haleigh Thomas, Senior Strategic Account Executive, RF-SMART - Haleigh is an account executive with RF-SMART, and has a long-standing relationship with White Labs. She's been with RF-SMART for nearly five years, and has helped hundreds of customers on their journey to inventory accuracy.Sarah Archer, Content Marketing Specialist, RF-SMART - Sarah has been a team member at RF-SMART since 2018. She is the host of this podcast and the YouTube series Q&A. Sarah is currently pursuing her Master's degree in Communication at the University of North Florida. Sarah loves working at RF-SMART because of the many opportunities to lead and advance in her career!

At RF-SMART, "we exist to transform customers and change lives." On Taking Inventory, we normally share customer transformation stories. But on this episode, we are sharing how working at RF-SMART has changed the lives of our team members. What You'll Learn:How RF-SMART has changed the lives of the team members who work there because of the culture, benefits, and friendshipsStories from team members about why they chose RF-SMART...and why they chose to stay!Benefits of working for RF-SMART, such as Financial Peace University, Health & Wellness, and leadership development opportunitiesAdditional Resources: Visit our Careers Page: View Available PositionsListen to Episode: Implementing a Three-Year Vision with CEO, Michael MoralesListen to Episode: Creating a Value CultureWho You'll Hear: April LaFalce, Hardware Support Engineer, RF-SMART - April began her journey with RF-SMART more than 20 years ago, and has continued to grow in her experience ever since. April loves working at RF-SMART because her coworkers have become her friends.Leon Whitfield, Hardware Support Engineer, RF-SMART - Leon has been with the RF-SMART team for almost a year and a half. Leon has enjoyed his journey at RF-SMART because of the support he received as he completed his degree.Sarah Archer, Content Marketing Specialist, RF-SMART - Sarah has been a team member at RF-SMART since 2018. She is the host of this podcast and the YouTube series Q&A. Sarah is currently pursuing her Master's degree in Communication at the University of North Florida. Sarah loves working at RF-SMART because of the many opportunities to lead and advance in her career!

RFID harnesses the power of radio frequency to provide real-time visibility into inventory processes. RFID is all around us, but there are several misconceptions about this technology. On this episode of Taking Inventory, we are joined by Carl Kallen of Zebra Technologies and Jon Anacker of RF-SMART to talk about RFID, its uses, and reasons that you should consider implementing it in your data collection practices.What You'll Learn:• The difference between active and passive RFID• The hardware required to implement RFID in your facility• How RFID can be used in partnership with mobile barcoding to enhance your operationsAdditional Resources: Listen to episode: Manufacturing & Printing Trends ft. Zebra TechnologiesRead Zebra’s Blog: Top 10 Myths about RFIDExplore RFID Solutions: Zebra RFID TechnologyWho You'll Hear: Carl Kallen, Strategic Business Development, Zebra Technologies - Carl Kallen is Zebra North America’s Regional Portfolio Lead and Strategic Advisor to the North America Sales team, responsible for Intelligent Edge Solutions and RFID. His main responsibilities consist of bringing Zebra’s growing portfolio of solutions to market through partners and vertical markets. Carl has a business development background having worked in sales management with technology / solutions companies throughout his career across 3 continents in over 35 countries. He holds a Bachelor’s degree from Boston College and attained his Master’s in International Business at the Stockholm School of Economics.Jon Anacker - AVP, Hardware Sales & Services, RF-SMART - Jon has been a team member at RF-SMART since 2017. He brings years of experience in the warehouse automation and hardware space. Sarah Archer, Content Marketing Specialist, RF-SMART - Sarah has been a team member at RF-SMART since 2018. She is the host of this podcast and the YouTube series Q&A. Sarah is currently pursuing her Master's degree in Communication at the University of North Florida.

With thousands of global customers, the team at Eide Bailly knows how to help NetSuite users on their digital transformation journey. In this episode, we will talk about ways to optimize your ERP after your initial go-live in order to get the most from your investment. Join Stuart Tholen and Ruth Rosenstock as they discuss ways to continue growing your business with NetSuite!What You’ll Learn• The importance of partnering with experts through your digital transformation• Ways to keep investing in NetSuite after your initial implementation• Considerations and trends for NetSuite usersAdditional ResourcesListen to Episode: Lessons Learned from More Than 500 NetSuite ImplementationsRead the Blog: Benefits of a Scalable WMSLearn more about Digital Transformation with Eide BaillyWho You’ll Hear on this Episode:Stuart Tholen, Partner, Eide Bailly – With more than 30 years of experience, Stuart has helped hundreds of companies to automate and grow their processes. Stuart truly understands the value that technology can bring to a business, and his passion for digital transformation is evident in his work. He works closely with the NetSuite practice at Eide Bailly, and was the recipient of the Club Award for NetSuite.Ruth Rosenstock, Partner Manager, RF-SMART - Ruth joined the RF-SMART team as a Partner Engagement Executive in 2020. Her previous experience includes working with both Oracle and NetSuite. Ruth has assisted more than 500 customers on their NetSuite journey.Sarah Archer, Digital Marketing Coordinator, RF-SMART - Sarah has been a team member at RF-SMART since 2018. She is the host of this podcast and the YouTube series Q&A. Sarah is currently pursuing her Master's degree in Communication at the University of North Florida.

Thunderworks (creator of the Thundershirt) has not been live on RF-SMART for long, but they have already become super users of both RF-SMART and NetSuite. After a failed WMS implementation in 2020, Thunderworks turned to RF-SMART to help with their inventory needs. Since then, they have worked to improve accuracy to 98% in their facility while utilizing functionality such as cycle counting and Pick Manager.  What You’ll LearnWhy Thunderworks chose RF-SMART and NetSuiteFunctionality they are leveraging to promote accuracy and visibility in their warehouseThe best practices and tips they are followingAdditional ResourcesListen to Episode: Counting Best PracticesListen to Episode: Tools and Strategies for PickingRead the Blog: Optimize your Order Picking Process in NetSuiteWho You’ll Hear on this Episode: James Stanley, Operations Director, Thunderworks - James has been the Operations director at Thunderworks since 2019. After retiring from a career in purchasing and logistics, James came on board at Thunderworks and immediately was a part of their ERP implementation. Misty Pryce, Sr. Business Analyst, RF-SMART - Misty has been a valuable member of the RF-SMART Services team since 2017. Misty is a veteran of the United States Marine Corp., where she was responsible for supply chain. Misty has helped hundreds of customers implement and use RF-SMART. Sarah Archer, Digital Marketing Coordinator, RF-SMART - Sarah has been a team  member at RF-SMART since 2018. She is the host of this podcast and the YouTube series Q&A. Sarah is currently pursuing her Master's degree in Communication at the University of North Florida.

After helping more than 1000 RF-SMART customers, we know a thing or two about NetSuite implementations! On this episode, Ruth Rosenstock shares with us the lessons she has learned about implementing NetSuite and choosing great partners after more than 15 years in the software industry and more than 500 NetSuite implementations.What You’ll LearnThe importance of What is an SDN Partner?Tips and Best Practices for your ImplementationAdditional ResourcesListen to Episode: Counting Best PracticesListen to Episode featuring an RF-SMART Partner: Supply Chain State of the UnionRead the Blog: What is NetSuite?Who You’ll Hear on this Episode:Ruth Rosenstock, Partner Manager, RF-SMART - Ruth joined the RF-SMART team as a Partner Engagement Executive in 2020. Her previous experience includes working with both Oracle and NetSuite. Ruth has assisted more than 500 customers on their NetSuite journey. Seth King, Sales Manager, RF-SMART - Seth is a Sales Manager at RF-SMART and has been with the company for 4 years. He’s worked with 300+ customers. Seth also appears in the episode Manufacturing Best Practices. Sarah Archer, Digital Marketing Coordinator, RF-SMART - Sarah has been a team member at RF-SMART since 2018. She is the host of this podcast and the YouTube series Q&A. Sarah is currently pursuing her Master's degree in Communication at the University of North Florida.

It's Season 2! We are joined by long-time partner Deloitte for a supply chain state of the union. In this episode, we discuss the economic impact that 2020 had on the industry, as well as warehouse trends and automation that you can expect to see in 2021.Additional ResourcesThe Deloitte Tech Trends Report for 2021The Supply Chain segment of the report: Supply UnchainedRead the Blog: Two Inventory Management Resolutions you Should KeepWho You’ll Hear on this Episode: Pete Cannistraci, Principal/Partner, Deloitte LLP - Pete is a partner in Deloitte’s Technology practice offering a 17+ year background in management consulting. His primary focus is on manufacturing companies to help them define and execute their digital supply chain transformations using Oracle Cloud as the basis for technology modernization. Pete has managed multiple global full suite implementations including financials, supply chain, and human capital management product sets in both Oracle Cloud and on-premise packages.Sarah Archer, Digital Marketing Coordinator, RF-SMART - Sarah has been a team member at RF-SMART since 2018. She is the host of this podcast and the YouTube series Q&A. Sarah is currently pursuing her Master's degree in Communication at the University of North Florida.

Yes, we're talking about counting again. In our final episode of season one, we talk about RF-SMART functionality that streamline your counting processes. Once you create your plans, simply set it and forget it. Gone are the days of scheduling counts...and the best part is that it's free!

For Kitchen Cabinet Distributors, great customer service is a full-company initiative - and it's paid off. Using techniques like Six Sigma, Lean Manufacturing, and cloud technology, KCD is taking big steps to ensure that their product is delivered accurately and on time.

RF-SMART customer PetShop.co.uk needed an ERP and WMS solution that would give them visibility into their processes. Adding technology to your warehouse can be a big investment...how can you prove the ROI of your investment? Founder of eCommerce retailer PetShop.co.uk, Adam Taylor, joins us to give insights on how using NetSuite and RF-SMART's reporting tools has helped PetShop prove ROI and create incentive programs for their employees.

What does it mean to be crazy for your customers? In this episode, RF-SMART VP of People, Aaron Ellinger, talks about the RF-SMART mission and values, how they came to be, and why they're important. Kyle Guthrie, AVP of Professional Service & Support shares stories of times RF-SMART has done crazy things to help customers in need, and give tips for how you can create a value culture on your team as well!

"We're Calling the Fire Department." If you are performing annual inventory counts, there are plenty of considerations to keep in mind...including some that might surprise you! Stephen Lewis joins us from Australia to give tips on what to do and what NOT to do when you're planning your annual count.Additional Resources: Listen to Ep. 1 - Counting Best Practices https://youtu.be/IvljWfVCBJMWatch the Webinar: https://info.rfsmart.com/best-practices-counting-webRed the Blog: Annual Physical Inventory Counts - http://bit.ly/31n752VFor more information, visit our website: https://rfsmart.com/

On this episode of Taking Inventory, we sit down with Mark Wheeler and Marty Johnson of Zebra Technologies as they share stories from the field and reveal trends that they have seen in both the manufacturing industry and printing technology.

The inventory reporting tool is a free support feature for RF-SMART customers that can help troubleshoot inventory issues without putting in a support ticket. On this episode, we speak with Matthew De Guehery, the creator of the tool, as well as, a customer using the tool in their warehouse.Additional Resources:Paramount Automotive: https://paramount-automotive.com/Inventory Reporting Tool Q&A: https://youtu.be/aILc4WYr_m8

When it comes to warehouse automation, the sky is the limit! One #NetSuite customer is doing just that! We talked to Rob Blackerby of GEM Products about how automation has transformed their warehouse and increased efficiency while saving time.

Companies are always looking to do more work with the same number of people. With the picking functionality provided by RF-SMART for NetSuite, you can! In this episode, we will talk about picking best practices, as well as dive deep into the use cases for our Pick Manager and Pick Planner tools.

"How Can I Predict the Next Three Years?" the answer may surprise you! We sat down with RF-SMART CEO Michael Morales to talk about the lessons he learned from implementing a Three-Year Vision, how he measured success, and how he's creating a company culture that transforms customers and changes lives.Additional Resources:Forbes - How To Create A Three-Year Plan In Three, Practical Steps: https://bit.ly/2CG9TQQ

If you've ever wondered if RF-SMART and NetSuite can grow with your business, this is the episode for you. Our Customer, Industry West, joins us to talk about ERP implementation, choosing a WMS, RF-SMART functionality, and what they've learned along the way. Additional Resources:Industry West: https://www.industrywest.com/

"Don't Mix those Lots" is just one of the words of wisdom that you can expect from this episode. Supply chain experts Seth King and Daniel Shepherd join us to talk about lots, kits, assembly builds, work order reporting and so much more!Additional Resources: Automation Tips for NetSuite Manufacturing Customers: http://bit.ly/2NmT3sV Manufacturing Reporting Tools: http://bit.ly/2OAff2N

"What Starts Right, Stays Right." In the first episode of our brand new podcast, Taking Inventory, Matt and Jeremy Thomas discuss the importance of counting right the first time, as well as steps you can take today to make sure your counts are correct. Additional Resources: How to Count Stock Inventory: https://bit.ly/3greK7l Mobile Counting Options for NetSuite: https://bit.ly/2ZPaoRy Annual Physical Inventory Counts: http://bit.ly/31n752V