SparrowCast

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Welcome to SparrowCast, where we help you to connect the dots. Take home the best ideas from industry experts and thought-leaders, right here on SparrowCast by SurveySparrow.

SurveySparrow


    • Feb 17, 2022 LATEST EPISODE
    • weekly NEW EPISODES
    • 15m AVG DURATION
    • 70 EPISODES


    Search for episodes from SparrowCast with a specific topic:

    Latest episodes from SparrowCast

    Webinar with Patrika Alis Cheston

    Play Episode Listen Later Feb 17, 2022 39:56


    In this webinar episode, Patrika Alis Cheston, Customer Experience Expert, talks about why Customer Experience should be made your Go-To Marketing Strategy.

    Webinar with James Dodkins

    Play Episode Listen Later Feb 17, 2022 30:02


    In this webinar episode, James Dodkins - Founder at Rockstar CX, talks about creating a rockstar Customer Experience.

    Webinar with Gordon Tredgold

    Play Episode Listen Later Feb 17, 2022 57:59


    In this webinar episode, Gordon Tredgold - CEO at Leadership Principles LLC, talks about attracting and winning more customers to run a successful business.

    Webinar with Adrian Swinscoe

    Play Episode Listen Later Feb 17, 2022 35:54


    In this webinar episode, Adrian Swinscoe, Customer Experience Expert, talks about proactive customer service techniques to transform your Customer Experience.

    Webinar with Adam Toporek

    Play Episode Listen Later Feb 17, 2022 47:50


    In this webinar episode, Adam Toporek, Customer Service Expert, talks about creating emotional connections with your customers.

    Mastering Difficult Conversations, Reimagining Assessments | Yvette Durazo

    Play Episode Listen Later Feb 3, 2022 34:15


    In this episode of RefineEx, Yvette Durazo - Founder & Principal Consultant at Unitive Consulting, talks about Mastering Difficult Conversations, Reimagining Assessments.

    Leveraging Tech To Reimagine Employee Experience | Sriram Iyer

    Play Episode Listen Later Feb 3, 2022 26:07


    In this episode of RefineEx, Sriram Iyer - Founder & CEO at hrtech.sg, talks about Leveraging Tech To Reimagine Employee Experience.

    Reimagine Employee Experiences, Predict and Prepare for the Future of Workplace Experiences | Scott McKain

    Play Episode Listen Later Feb 3, 2022 56:59


    In this episode of RefineEx, Scott McKain - Actor, Founder & CEO at Distinction Institute, talks about Reimagine Employee Experiences, Predict and Prepare for the Future of Workplace Experiences.

    Happiness at Work is not just Employee Engagement: Changing the Employee Value Proposition for Post Pandemic | Sarah Metcalfe

    Play Episode Listen Later Feb 3, 2022 48:45


    In this episode of RefineEx, Sarah Metcalfe - Chief Happiness Officer at Happy Coffee Consulting, talks about Happiness at Work is not just Employee Engagement: Changing the Employee Value Proposition for Post Pandemic.

    How to design a Healthy Work Culture and Prioritize Employee Well-being and Resilience | Rachael Kelly

    Play Episode Listen Later Feb 3, 2022 63:28


    In this episode of RefineEx, Rachael Kelly, Chief Human Resources Officer - Smokey Bones, talks about How to design a Healthy Work Culture and Prioritize Employee Well-being and Resilience.

    Virtual Learning & Development in a Hybrid World | Liam Abramson

    Play Episode Listen Later Feb 3, 2022 33:02


    In this episode of RefineEx, Liam Abramson - Founding Partner, Starfish Vilt, talks about Virtual Learning & Development in a Hybrid World.

    Employee Well-being and Burnout | Kelly Swingler

    Play Episode Listen Later Feb 3, 2022 35:35


    In this episode of RefineEx, Kelly Swingler - Executive Coach, Psychologist, Burnout Expert at Kelly Swingler Ltd., talks about Employee Well-being and Burnout.

    Illuminating Managers: How HR Leaders Can Help New Managers with their Development | Karen Weeks

    Play Episode Listen Later Feb 3, 2022 48:04


    In this episode of RefineEx, Karen Weeks, Senior Vice President - Ordergroove, talks about Illuminating Managers: How HR Leaders Can Help New Managers with their Development.

    Behavioral Diversity, Equity, and Inclusion | Jeffrey Morris & Kenyatta Turner

    Play Episode Listen Later Feb 3, 2022 43:50


    In this episode of RefineEx, Jeffrey Morris (DreamSmart Academy, Behavioral Superpowers Coach) & Kenyatta Turner (Behavioral Superpowers coach) talk about Behavioral Diversity, Equity, and Inclusion.

    People Analytics, Digital Transformation Goals, Employee Retention | Anisa Aven

    Play Episode Listen Later Feb 3, 2022 37:42


    In this episode of RefineEx, Anisa Aven, CEO -Turnkey Coaching & Development Solutions, LLC, talks about People Analytics, Digital Transformation Goals, Employee Retention.

    Emotional Intelligence and Employee Well Being | Amy Tuccio

    Play Episode Listen Later Feb 3, 2022 33:59


    In this episode of RefineEx, Amy Tuccio, Emotional Intelligence Facilitator & Leadership Coach talks about Emotional Intelligence and Employee Well Being.

    5 Best Chatbots to Explore in 2021 | Automate your Conversations

    Play Episode Listen Later Sep 3, 2021 1:35


    SurveySparrow presents you the five best chatbots worth exploring in 2021.

    B2B Vs B2C Marketing | A Detailed Guide

    Play Episode Listen Later Sep 3, 2021 2:50


    In the latest of Learn with SurveySparrow, find out the differences between B2B and B2C marketing.

    Identifying your Target Market | 4 Ways to Identify the Right Target Audience for your Brand

    Play Episode Listen Later Sep 3, 2021 1:57


    In the latest of Learn with SurveySparrow, find out the best ways to identify the right target audience for your brand.

    What Is A Marketing Funnel | Explaining the 7 Stages in a Marketing Funnel

    Play Episode Listen Later Sep 3, 2021 2:26


    In the latest of Learn with SurveySparrow, know more about a marketing funnel and the different stages involved.

    What is Content Marketing | Tips to Increase Conversions, Brand Awareness & Revenue

    Play Episode Listen Later Sep 3, 2021 2:31


    In the latest of Learn with SurveySparrow, know more about Content Marketing. Find out the different types of content marketing you can adopt.

    How To Do Market Research | 5 Best Ways to Conduct Market Research

    Play Episode Listen Later Sep 3, 2021 2:30


    In the latest of Learn with SurveySparrow, we help you identify the 5 best ways to conduct market research.

    What is Segmented Marketing | Target the Right Customers

    Play Episode Listen Later Sep 3, 2021 2:26


    In the latest of Learn with SurveySparrow, find out more about Segmented Marketing and ways to measure its effectiveness.

    What is a Likert Scale | 4 Expert Tips for Creating a Likert Scale

    Play Episode Listen Later Sep 3, 2021 2:10


    In the latest of Learn with SurveySparrow, find out what is a likert scale and get the best tips to create a likert scale.

    Creating Customer Satisfaction Surveys | How to Guide

    Play Episode Listen Later Sep 3, 2021 2:42


    In the latest of Learn with SurveySparrow, find out how to create effective customer satisfaction surveys.

    360 degree Feedback Questions | The Ultimate Guide

    Play Episode Listen Later Jul 20, 2021 2:42


    In the latest of Learn with SurveySparrow, find the best tips to help you develop your 360 degree feedback questions.

    Using a Margin of Error Calculator

    Play Episode Listen Later Jul 20, 2021 2:09


    In the latest of Learn with SurveySparrow, find the 4 steps you must follow to use a margin of error calculator to draw out its maximum efficiency.

    What Is Attribution Modeling?

    Play Episode Listen Later Jul 20, 2021 2:52


    In the latest of Learn with SurveySparrow, learn what attribution modeling is. Understand the right way to go about it.

    Brand Development Strategy | Starting from Scratch

    Play Episode Listen Later Jul 20, 2021 2:30


    In the latest of Learn with SurveySparrow, learn the top 5 strategies to help you build your brand strategy from scratch.

    Customer Success Vs Customer Experience

    Play Episode Listen Later Jun 30, 2021 2:53


    In the latest of Learn with SurveySparrow, understand the differences between Customer Success and Customer Experience.

    Why Does your Brand Need a Chatbot | Top 5 Chatbot benefits

    Play Episode Listen Later Jun 30, 2021 2:46


    SurveySparrow brings you the top 5 reasons to build a chatbot for your business.

    Surveys vs Polls vs Form | The Ultimate Guide

    Play Episode Listen Later Jun 30, 2021 2:25


    Learn the key differences between a survey, a poll, and a form, with SurveySparrow.

    How to Build a Brand | Powerful Branding Strategies

    Play Episode Listen Later Jun 30, 2021 3:05


    Here are the only 5 strategies you need to build your brand. Learn these powerful branding strategies with SurveySparrow.

    What is 360 degree Feedback & Why it is Important | Employee Performance Review

    Play Episode Listen Later Jun 14, 2021 4:54


    Get a clear idea of what is 360-degree feedback. Here's the reasons why you must adopt 360-degree feedback into your organization.

    5 Best ways to Start a Customer Referral Program

    Play Episode Listen Later Jun 14, 2021 3:33


    Here's the 5 best ways to create a successful Customer Referral Program for your brand.

    How can you get More Responses from Online Surveys | Higher Survey Response Rates

    Play Episode Listen Later Jun 14, 2021 4:46


    Here are 7 surefire strategies to collect more & better responses from online surveys.

    rates responses online surveys
    What is Consumer Research & How it can Help your Business | Marketing Strategy

    Play Episode Listen Later Jun 14, 2021 2:53


    Understand what consumer research is & how it can help your organization with these top tips.

    Best 5 Online Survey Tools to check out in 2021

    Play Episode Listen Later Jun 10, 2021 4:13


    Here are the top 5 online survey tools that we think are worthy to be checked out by you.

    Creating a Successful Growth Engine | SparrowCast with Mickey Alon

    Play Episode Listen Later Jun 3, 2021 32:08


    Mickey Alon, CTO & Founder, Gainsight PX, speaks at SparrowCast on how customer success, marketing, and product partners can create a successful growth engine.

    Getting Through the COVID-19 Pandemic Successfully | SparrowCast with Kristi Faltorusso

    Play Episode Listen Later Jun 1, 2021 15:57


    Kristi Faltorusso, VP - Customer Success, IntelliShift, speaks at SparrowCast on the best ways to get through the COVID-19 pandemic successfully.

    Focusing on Revenue over Funding | SparrowCast with Subhanjan Sarkar

    Play Episode Listen Later May 31, 2021 17:50


    Subhanjan Sarkar, Founder - PitchLink, speaks at SparrowCast on how to focus on revenue over funding.

    7 Ways to Create a Soothing CX | SparrowCast with Matt Larson

    Play Episode Listen Later May 31, 2021 8:34


    Matt Larson, Senior Director - Client Experience, Optum, speaks at SparrowCast on the 7 best ways to ensure a rewarding Customer Experience program.

    Making the Best Use of Crisis | SparrowCast with Dr Kumar Visvanathan

    Play Episode Listen Later May 27, 2021 16:58


    Dr Kumar Visvanathan, Head - Shared Services, Mindtree, speaks at SparrowCast on how to make the best use of crisis.

    Customer Engagement During the Time of Crisis | SparrowCast with Maranda Ann

    Play Episode Listen Later May 26, 2021 16:44


    Maranda Ann, VP - Customer Success, Swiftly Inc., speaks at SparrowCast on engaging your customers during the time of crisis.

    Redefining Your Sales Funnel & Operations | SparrowCast with Shannon J Gregg

    Play Episode Listen Later May 26, 2021 8:46


    Shannon J Gregg, President, Cloud Adoption Solutions, speaks at SparrowCast on redefining your sales funnel and operations.

    What is Performance Management & How To Do It Right | SparrowCast

    Play Episode Listen Later May 25, 2021 2:31


    In this episode of SparrowCast, Jason speaks about Performance Management and how to do it the right away.

    What is Customer Management & Why it is Important | SurveySparrow

    Play Episode Listen Later May 25, 2021 2:53


    In this episode of SparrowCast, Jason speaks about Customer Management and its importance.

    Customer Engagement During the Time of Crisis | SparrowCast with Maranda Ann

    Play Episode Listen Later May 25, 2021 16:44


    Maranda Ann, Vice President Customer Success, Swiftly, Inc, speaks about Customer Engagement during the time of crisis in this SparrowCast Episode

    How to Improve the Efficiency of your CX Program | SparrowCast with Stacy Justino

    Play Episode Listen Later May 25, 2021 10:47


    Stacy Justino, Director of Customer Happiness, Wistia, speaks at SparrowCast on how to improve the efficiency of your Customer Experience program.

    How To Create a Perfect Competitor Page For SaaS Websites | SparrowCast with Corey Haines

    Play Episode Listen Later May 25, 2021 12:00


    Corey Haines, Founder, Swipe Files, speaks at SparrowCast on how to create a perfect competitor page for SaaS websites.

    Ensuring the Best Remote Work Culture | SparrowCast with Swetha Harikrishnan

    Play Episode Listen Later May 25, 2021 15:02


    Swetha Harikrishnan, HR Director, HackerEarth, speaks at SparrowCast on ensuring the best remote work culture.

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