Steve Blank, eight-time entrepreneur and now a business school professor at Stanford, Columbia and Berkeley, shares his hard-won wisdom as he pioneers entrepreneurship as a management science, combining Customer Development, Business Model Design and Agile Development. The conclusion? Startups are s…
US global dominance in science was no accident, but a product of a far-seeing partnership between public and private sectors to boost innovation and economic growth.
The U.S. has spent the last 70 years making massive investments in basic and applied research. Government funding of research started in World War II driven by the needs of the military for weapon systems to defeat Germany and Japan. Post WWII the responsibility for investing in research split between agencies focused on weapons development and space exploration (being completely customer-driven) and other agencies charted to fund basic and applied research in science and medicine (being driven by peer-review.)
Prior to WWII the U.S was a distant second in science and engineering. By the time the war was over, U.S. science and engineering had blown past the British, and led the world for 85 years.
A minimum viable product (MVP) is not always a smaller/cheaper version of your final product. Defining the goal for a MVP can save you tons of time, money and grief.
Sometimes financial decisions that are seemingly rational on their face can precipitate mass exodus of your best engineers.
Asking, “Can I have coffee with you to pick your brain?” is probably the worst possible way to get a meeting with someone with a busy schedule. Here's a better approach.
Listening to my the family talk about dividing up the cooking chores for this Thanksgiving dinner, including who would peel the potatoes, reminded me that most careers start by peeling potatoes.
I started working when I was 14 (I lied about my age) and counting four years in the Air Force I've worked in 12 jobs. I left each one of them when I was bored, ready to move on, got fired, or learned as much as I can. There was only one job that I quit when I feared for my life.
Entrepreneurs tend to view adversity as opportunity.
Remembering that I'll be dead soon is the most important tool I've ever encountered to help me make the big choices in life. Because almost everything – all external expectations, all pride, all fear of embarrassment or failure – these things just fall away in the face of death, leaving only what is truly important. - Steve Jobs
When I was in my 20's I worked at Convergent Technologies, a company that was proud to be known as the “Marine Corps of Silicon Valley.” It was a brawling “take no prisoners,” work hard, party hard, type of company. The founders coming out of the DEC (Digital Equipment Corporation) and Intel culture of the 1960's and ‘70's. As an early employee I worked all hours of the day, never hesitated to jump on a “red-eye” plane to see a customer at the drop of a hat, and did what was necessary to make the company a winner. I learned a lot at Convergent, going from product marketing manager in a small startup to VP of Marketing of the Unix Division as it became a public company. Two of my role models for my career were in this company. (And one would become my mentor and partner in later companies.) But this story is not about Convergent. It's about entrepreneurship and family.
We Sleep Peaceably In Our Beds At Night Only Because Rough Men Stand Ready To Do Violence On Our Behalf. Everyone has events that shape the rest of their lives. This was one of mine.
In 2023 China flying a “spy balloon” over the U.S. created an international incident. It turns out the U.S. did the same to the Soviet Union in the 1950's.
Reducing Risk – Simulation versus Customer Development If you remember the first part of this discussion, startups face two types of risk; invention risk and/or customer/market risk. In either type of startup you want to put in place processes in place to reduce risk.
I've screwed up a lot of startups on faith. One of the key tenets of entrepreneurship is that you start your company with insufficient resources and knowledge.
I wrote this “Going to Trade Shows Like it Matters” memo as a board member after I saw our company at a trade show. Part 1 of this post offered some suggestions on going to trade shows to generate awareness. This post offers suggestions if you are going to a trade show to generate leads.
I was having lunch with a friend who is a retired venture capitalist and we drifted into a discussion of the startups she funded. We agreed that all her founding CEOs seemed to have the same set of personality traits – tenacious, passionate, relentless, resilient, agile, and comfortable operating in chaos. I said, “well for me you'd have to add coming from a dysfunctional family.” Her response was surprising, “Steve, almost all my CEO's came from very tough childhoods. It was one of the characteristics I specifically looked for. It's why all of you operated so well in the unpredictable environment that all startups face.”
One day I was having lunch with a VC sharing what I learned from my students. “Steve,” he said, “you're missing the most interesting part of vertical markets. Our firm has a portfolio of companies across a broad range of markets and the way we look at it is pretty simple – the deals fall into two types: those with customer/market risk and those with invention risk.”
In the past entrepreneurship was viewed (and taught) as a single process, with a single approach to creating a business plan and securing funding for a startup. The best entrepreneurship textbooks and blogs assume that advice to startups is generalizable. But as I learned from my students this “one-size-fits-all” approach does not work for all startups. Different market opportunities present radically different startup risks and costs.
Ignore This Post If you're selling via the web and trade shows are something your grandfather told you about, ignore this post. If you're in markets that still exhibit at them (semiconductors, communications, enterprise software, medical devices, etc.,) you know they're expensive in time, dollars and resources.
It was 1978. Here I was, a very junior employee of ESL, a company with its hands in the heart of our Cold War strategy. Clueless about the chess game being played in Washington, I was just a minion in a corporate halfway house in between my military career and entrepreneurship.
1978. Two years out of the Air Force, serendipity (which would be my lifelong form of career planning) found me in Silicon Valley working for my first company: ESL. If you're an entrepreneur, ESL is the most important company you've never heard of. If you are a practitioner of Customer Development, ESL was doing it before most us were born. If you think the Cold War turned out the right side up (i.e. Communism being a bad science experiment) ESL's founder Bill Perry was moving the chess pieces. And no one who really knew could tell you.
I love business plan competitions. I hate business plan competitions.
I just finished reading Donovan Campbell's eye-opening book, “Joker One“, about his harrowing combat tour in Iraq leading a Marine platoon. This book may be the Iraq war equivalent of “Dispatches” which defined Vietnam for my generation. (Both reminded me why National Service would be a very good idea.)
I was visiting a friend whose company teaches executives how to communicate effectively. He had just filmed the second of a series of videos called, Speaking to the Big Dogs: How mid-level managers can communicate effectively with C-level executives (CEO, VP's, General Managers, etc.) As we were plotting marketing strategy, I mentioned that the phrase “Speaking to the Big Dogs” might end up as his corporate brand. And that he might want to think about aligning all his video and Internet products under that name.
This article in the NY Times about China's thinking strategically about electric cars was a poignant contrast to our struggles in the U.S. with the auto bailout. It reminded me about the adage, “when you're up to your neck in alligators, the last thing you remember is that you were supposed to drain the swamp.” Memo to Washington – weren't we were to be the country innovating here?
I saw an article in the New York Times about Google's hiring practices that reminded me of the differences between great big successful technology companies and small scrappy startups.
Startup Ethics: Albatross or Essential? by Steve Blank
I was lucky to have been standing in the right place when video became part of the Macintosh. And I got to experience a type of customer buying behavior I had never seen before – the Novelty Effect.
While this story is about my experience in packaging for computer retail channels, if you substitute the word “web site” for retail, you'll get the idea why these lessons were timeless for me.
At SuperMac, I thought I was good VP of marketing; aggressive, relentless and would take no prisoners – even with my peers inside the company. But a series of Zen-like moments helped me move to a different level that changed how I operated. It didn't make my marketing skills any worse or better, but moved me to play forever on a different field.
A year after we started repositioning the company, Engineering, which had been working on a family of new products literally for years, came to deliver some good news and bad news.
SuperMac War Story 5: Strategy versus Relentless Tactical Execution — the Potrero Benchmarks by Steve Blank
In WW II, the U.S. outsourced advanced weapons systems development to civilians. The weapons they developed won the war. It's time to do that again. This new administration can make it happen.
In March 2022 I wrote a description of the Quantum Technology Ecosystem. I thought this would be a good time to check in on the progress of building a quantum computer and explain more of the basics.
“Only the Paranoid Survive” Andy Grove – Intel CEO 1987-1998 I just had an urgent “can we meet today?” coffee with Rohan, an ex-student. His three-year-old startup had been slapped with a notice of patent infringement from a Fortune 500 company. “My lawyers said defending this suit could cost $500,000 just for discovery, and potentially millions of dollars if it goes to trial. Do you have any ideas?”
What Does Product Market Fit Sound Like? This. by Steve Blank
Finding a customer for your product in the Department of Defense is hard: Who should you talk to? How do you get their attention? Looking for DoD customers? How do you know if they have money to spend on your product? It almost always starts with a Program Executive Office.
Imagine you got a job offer from a company but weren't allowed to start work – or get paid – for almost a year. And if you can't pass a security clearance your offer is rescinded. Or you get offered an internship but can't work on the most interesting part of the project. Sounds like a nonstarter. Well that's the current process if you want to work for companies or government agencies that work on classified programs.
Seemingly overnight, disruption has allowed challengers to threaten the dominance of companies and government agencies as many of their existing systems have now been leapfrogged. How an organization reacts to this type of disruption determines whether they adapt or die.
We just finished the 14th annual Lean LaunchPad class at Stanford. The class had gotten so popular that in 2021 we started teaching it in both the winter and spring sessions. During the quarter the eight teams spoke to 919 potential customers, beneficiaries and regulators. Most students spent 15-20 hours a week on the class, about double that of a normal class. In the 14 years we've been teaching the class, we had something that has never happened before – all eight teams in this cohort have decided to start a company.
We just finished our 9th annual Hacking for Defense class at Stanford. What a year.
Gordon Bell passed on this month. I was a latecomer in Gordon Bell's life. But he made a lasting impact on mine.
Kodak and Polaroid, the two most famous camera companies of the 20th century, had a great partnership for 20+ years. Then in an inexplicable turnabout Kodak decided to destroy Polaroid's business. To this day, every story of why Kodak went to war with Polaroid is wrong. The real reason can be found in the highly classified world of overhead reconnaissance satellites. Here's the real story.
The connections between the world of national security and commercial companies still has surprises.
One of the most exciting things a startup CEO in a business-to-business market can hear from a potential customer is, “We're excited. When can you come back and show us a prototype?” This can be the beginning of a profitable customer relationship or a disappointing sinkhole of wasted time, money, resources, and a demoralized engineering team. It all depends on one question every startup CEO needs to ask.
Capitalism has been good to me. After serving in the military during Vietnam, I came home and had a career in eight startups. I got to retire when I was 45. Over the last quarter century, in my third career, I helped create the methods entrepreneurs use to build new startups, while teaching 1,000's of students how to start new ventures.
If you haven't been paying attention Apple has started shipping its Apple Vision Pro, its take on a headset that combines Virtual Reality (VR) and Augmented Reality (AR). The product is an amazing technical tour de force. But the product/market fit of this first iteration is a swing and a miss.
We just wrapped up the third year of our Technology, Innovation, and Great Power Competition class –part of Stanford's Gordian Knot Center for National Security Innovation. Joe Felter, Mike Brown and I teach the class to: Give our students an appreciation of the challenges and opportunities for the United States in its enduring strategic competition with the People's Republic of China, Russia and other rivals. Offer insights on how commercial technology (AI, autonomy, cyber, quantum, semiconductors, access to space, biotech, hypersonics, and others) are radically changing how we will compete across all the elements of national power e.g. diplomatic, informational, military, economic, financial, intelligence and law enforcement (our influence and footprint on the world stage). Expose students to experiential learning on policy questions. Students formed teams, got out of the classroom and talked to the stakeholders and developed policy recommendations.