The People Business

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Ever wonder how certain connections and relationships are able to be created? Welcome to The People Business, powered by ServeCentric Coaching - a podcast about the power of humans making emotional connections in business, athletics, and life. I'm Frank F

Frank Favaro


    • Feb 4, 2025 LATEST EPISODE
    • infrequent NEW EPISODES
    • 42m AVG DURATION
    • 36 EPISODES


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    Latest episodes from The People Business

    Ep. 34 - Inside the HVAC Industry with Mike Goetz – Northrich Company

    Play Episode Listen Later Sep 17, 2024 32:56


    In this episode, we're joined by Mike Goetz, Director of Sales and Partner at The Northrich Company, one of the leading HVAC manufacturers' reps in the U.S. Mike walks us through his incredible journey, starting at HVAC trade school at just 16, working for industry giant York, and rising to leadership in sales. Mike shares invaluable insights into mentorship, the ever-evolving HVAC industry, and how embracing change is key to success in this fast-paced field. Whether you're an HVAC professional, someone considering a career in trades, or a business leader looking for strategies to develop your team, this episode is packed with actionable takeaways! Key Topics: Mike Goetz's journey from HVAC trade school to leadership The importance of mentorship in career growth Adapting to the evolving HVAC industry The value of having a clear career path and company culture Why Northrich Company is a leader in HVAC sales and service Quotes: "I always knew I was going to be successful, but it's the work that gets you there." "For years, it was all about money, but now success means helping others achieve their goals." "In the HVAC industry, there's always an opportunity for growth—you just need to stay adaptable." Timestamps: [00:00] Introduction to Mike Goetz and The Northrich Company [02:15] Starting HVAC trade school at 16 [04:50] Working at York and transitioning into sales [08:30] Mentorship and leadership lessons learned [12:45] The changing landscape of the HVAC industry [16:00] Northrich's approach to hiring and retention of Gen Z [22:30] The importance of company culture and growth Host: Frank Favaro Contact: https://serve-centric.com/ Follow Us: Subscribe for more industry insights and leadership stories! Leave a review if you found this episode valuable. Hashtags: #HVACIndustry #SalesLeadership #Mentorship #CareerGrowth #HVACJobs #TradesEducation #BusinessSuccess #LeadershipDevelopment

    Ep. 33 - Inside 'Clash of Dynasties': Wrestling's Greatest Rivalry with Director Ben Hatta

    Play Episode Listen Later Aug 22, 2024 59:04


    In this exclusive episode of The People Business Podcast, host Frank Favaro sits down with Ben Hatta, the acclaimed director behind the upcoming docu-series Clash of Dynasties. This series delves into the intense 10-year rivalry between Ohio high school wrestling powerhouses St. Edward and Walsh Jesuit. Ben Hatta, known for his work on the "Team Foxcatcher" and "Angle" documentaries, shares the inspiration, challenges, and behind-the-scenes stories that shaped this once-in-a-lifetime documentary.

    Ep. 32 - Pioneering the Trades: Maria Ford's Impact at DEWALT

    Play Episode Listen Later Jul 17, 2024 42:01


    Welcome back to The People Business Podcast!

    Ep. 31 - Todd Barnhart - Unleashing Excellence: Building a Top Workplace Culture as CEO of Gardner HVAC

    Play Episode Listen Later Jun 20, 2024 45:16


    Episode Highlights: In this episode of The People Business Podcast, host Frank Favaro sits down with Todd Barnhart, CEO and President of Gardner. Todd shares his incredible journey from starting as a sales engineer to becoming the majority owner of one of the top HVAC energy solution providers in the industry. Learn about the core values that have kept Gardner at the forefront for decades, the importance of family-first culture, and the strategies that have led to their remarkable success.

    Ep. 30 - Bob Burg - Transforming Lives Through 'The Go-Giver' Philosophy

    Play Episode Listen Later May 9, 2024 48:10


    In this episode of The People Business, we dive deep into the essence of successful entrepreneurship and leadership with very special guest, Bob Burg, the co-author of the renowned book "The Go-Giver." Bob shares his insights on the power of giving and how it has transformed lives and businesses around the world. Tune in to learn how shifting your focus from getting to giving can dramatically enhance your professional and personal life. Key Points Discussed:  Bob Burg's journey from the author of "The Endless Referral System" to inspiring a global movement with "The Go-Giver." Insights into the Go-Giver philosophy and how it can be applied to achieve substantial business growth and personal fulfillment. Real-life success stories of individuals who have applied the Go-Giver principles. Bob's approach to building meaningful relationships in business and life. Advice for young professionals on differentiating themselves in competitive industries. Featured Guest: Bob Burg, Author and Speaker Contact: Website site: Burg.com Daily Impact email: https://burg.com/daily-impact/   SALESWISE LIVE: https://saleswiselive.com/ Host: Frank Favaro Contact: https://serve-centric.com/   Join our community for more inspiring stories and strategies from leaders like Bob. Subscribe to our podcast and never miss an episode!

    Ep. 29 – Frank Favaro – The Improvement Trifecta: Culture, Customers, Margins

    Play Episode Listen Later Apr 23, 2024 28:23


    In this episode of The People Business, I joined a three-part CommTALK podcast series where we discussed contemporary business culture, strategies for improvement, and methods for measuring it. For more information about this podcast or ServeCentric Coaching contact us at: ⁠frank@servecentriccoaching.com

    Ep. 28 - Andy Hirko - Invaluable Service

    Play Episode Listen Later Mar 21, 2024 36:27


    Step into the shoes of Andy Hirko, VP of Relmec Mechanical and treasurer of MCA Cleveland. In this episode, Andy reflects on his humble beginnings of selling projects as a young teenager to now working with notable names in the industry. His down-to-earth approach and steadfast commitment make this a conversation you won't want to miss. For more information about this podcast or ServeCentric Coaching contact us at: frank@servecentriccoaching.com

    Ep. 27 - Robert Beck - Building Meaningful Relationships Coast to Coast

    Play Episode Listen Later Feb 22, 2024 31:13


    In this episode, we're joined by Robert Beck, CEO of the 140-year-old JOHN W Danforth Company and the National President of MCAA. A true connector of people in the industry, Robert delves into the significance of continually forging and solidifying relationships. He sheds light on the power of influence and its role in serving the greater good for everyone involved. Amid the earnest conversation, Robert highlights the importance of infusing fun into all aspects of the day. #RobertBeckLeadership #MCAAInfluence #FrankFavaro #JohnWDanforthLegacy

    Ep. 26 - Craig Berman - It's Only Air Conditioning

    Play Episode Listen Later Feb 8, 2024 38:13


    Craig Berman, CEO of Geauga Mechanical and VP of Cleveland SMACNA, joins us to explore the evolution of his third-generation family business. We'll dive into the significance of fostering a fun work environment and how it's propelled their company to unprecedented heights. Tune in as we uncover the secrets behind their thriving culture. #CraigBerman #GeaugaMechanical #ClevelandBusiness #SMACNA #FamilyBusiness #WorkplaceCulture #BusinessEvolution #FunWorkEnvironment #ThrivingCulture #IndustryLeaders

    Ep. 25 - Bill Bassett - Building Life's Champions: A Journey Beyond the Arena

    Play Episode Listen Later Jan 25, 2024 32:42


    Bill Bassett – USA Wrestling coach, innovative educator at Bishop McCort High School, and the entrepreneurial mind behind The Compound – takes center stage in this week's episode of 'The People Business.' As the father of the celebrated Bassett Brothers, Bill shares his unique insights into shaping future champions in sports and life. Tune in for an inspiring delve into his world of leadership, mentorship, and the power of positive influence.

    Ep. 24 - Aaron Watters - Our People, Our Partners is Our Purpose - Creating Amazing Growth and Work Environments

    Play Episode Listen Later Jan 11, 2024 64:51


    In the latest episode of "The People Business with Frank Favaro," we are joined by the dynamic Aaron Watters, a former Division 1 collegiate wrestler turned Founder and CEO of OEM Interactive. OEM Interactive, a trailblazer in digital marketing for automotive parts and accessories, has been recognized on the Inc 5000 list as one of the fastest-growing companies in the United States in 2023. This episode takes a deep dive into the world of entrepreneurial success and the significance of nurturing work environments for astonishing growth. Aaron, with his unique blend of athletic discipline and business acumen, sheds light on the parallels between his wrestling background and his approach to business challenges. Listeners will be intrigued by the story of how Frank and Aaron's paths crossed, initially as competitors in youth wrestling, and how this competitive spirit translated into their professional lives. Aaron's involvement in various influential projects, such as Parts Messenger Pro, Fixed Ops Jobs, and Fixed Ops Mastermind, and his role as the host of the PitStop Podcast, further enrich the conversation with diverse perspectives. #EntrepreneurialSuccessStories #BusinessGrowthJourney #AthleteToCEO #DigitalMarketingInnovation

    Ep. 23 - Tim Brink - A Man For Others

    Play Episode Listen Later Sep 27, 2023 39:13


    Tim Brink is the CEO of the Mechanical Contractors Association of America, which serves 2600 businesses across North America. In this episode, Tim shares his journey, from his grandfather's plumbing business to the mentors who guided him, the importance of caring for people, and the value of authentic relationships.

    Ep. 23 - Emily Lord - Undeniable

    Play Episode Listen Later Sep 13, 2023 32:44


    Emily Lord, Director of Business Development at AM Higley in Cleveland, OH, is a true business badass. She thrived as a Division One soccer player at Western Carolina University, earning a degree in Construction Management. Despite being one of only three girls in her program, Emily embraced her uniqueness and turned it into a competitive advantage. Her superpowers of empathy and communication have played a pivotal role in her successful career.  

    Ep. 21 - Climbing the Relationship Ladder

    Play Episode Listen Later Feb 2, 2023 18:02


    Today I talk about building relationships and how we have to get out of our comfort zone if we plan to go to the next level.   We must take on a relationship building mindset to achieve growth.we must take on a relationship building mindset to build more relationships   Growth only comes from outside the comfort zone.

    Ep. 20 - Kevin Smith - Transforming Organizations Through the Transformation of People

    Play Episode Listen Later Dec 15, 2022 38:29


    Kevin Smith is the newly appointed Associate Dean at Weatherhead School of Management at Case Western Reserve.    Kevin shares his thoughts growth and fixed mindsets, why businesses and individuals need coaches and gaining a competitive advantage in a world full of distractions. 

    Ep. 19 - David Jacobs- Building Great People and Businesses

    Play Episode Listen Later Sep 8, 2022 45:46


    Oswald Companies Vice Chairman Dave Jacobs joins to discuss his start in the business world, his passion for mentoring people and helping them push past their comfort zone, how he and his team grew Oswald from 12 million in revenue to 175 million, and his favorite musician out there today. 

    Ep. 18 - Chris Massetti - One Call is All it Takes

    Play Episode Listen Later Aug 30, 2022 42:11


    On this episode, Donwil President, Chris Massetti joins me to discuss how he has been able to keep the Donwil brand promise alive and well for over 57 years, how he wants customers to describe doing business with Donwil and shares his favorite band and author of all time. 

    Ep. 17 - Jeff Knupp - Competing at the Highest Level

    Play Episode Listen Later Aug 18, 2022 42:35


    Former wrestling teammate, Jeff Knupp, accomplished things in the sport of wrestling that 99.9% of people will never know. A three-time state champion, national champion, national merit finalist, and first-team all-American, Jeff won his final 94 matches in a row. In this episode, he discusses being a high school Freshman and helping Walsh Jesuit win the national championship on ESPN. Jeff also discusses dealing with adversity when his college career didn't go as planned and how wrestling made him who he is today.

    Ep. 16 - Mike Greene-- Creating a Winning Culture That's Fun

    Play Episode Listen Later Aug 12, 2022 41:22


    Mike Greene, President of Air Control Products, joins me to discuss the HVAC industry and how he has been able to create a culture of excellence by emphasizing fun, service, and professionalism.  This episode is value-packed and a must-listen to episode for anyone In the HVAC industry. 

    Ep. 15 - Josh Dimacchia - Putting in the work to continuously improve

    Play Episode Listen Later Jun 24, 2022 64:17


    Josh Dimacchia was a Division I wrestler at Kent State University, a national champion on St. Ed's famed 1989 championship team and today is a Director of Sales with Viega, the worlds leading press technology manufacturer. Josh share some great insight on working with people, perseverance, persistence and positive attitude.

    Ep. 14 - Scott Overvolt - A man for others

    Play Episode Listen Later Jun 7, 2022 65:00


    Scott Overholt has trained and coached some of the world's best athletes.  In this episode, he shares how his competitive spirit led him to the sport of wrestling and how personal injuries allowed him to find purpose and help live the highest quality of life through his specialized fitness system, which emphasizes quality of movement versus quantity.

    Ep. 13 - John Meade: Working with People in Business and Athletics

    Play Episode Listen Later Feb 2, 2022 57:15


    John Meade, President of Bell and Blaire Mechanical Contractors, joins me to share best practices from his company, coaching athletes and employees, lessons learned from his grandfather on how to work with customers, suppliers and employees and his favorite part of the business.

    Ep. 12 - Using Life Experiences to Help Others

    Play Episode Listen Later Jan 19, 2022 93:09


    My friend and former teammate, Cleveland State assistant head wrestling coach Clint Musser joins me to discuss the current landscape of collegiate athletics, his experience as an 2 X All-American at Penn State, God doing for him, what he couldn't do himself ,and using life experiences as an asset to help others today. 

    Ep. 11 - Getting comfortable with the uncomfortable with Ben Hatta

    Play Episode Listen Later Dec 16, 2021 60:29


    Ben Hatta is a St. Ed's state wrestling champion, Emmy-nominated film and television producer, and creator of the Netflix hit documentary Foxcatcher, the soon-to-be-released Kurt Angle documentary, and a slew of hit television shows.     In this action-packed episode, Ben joins to share lessons learned from his famed father on the parent/child relationship in athletics, the making of Foxcatcher,  what Angle can teach us about re-discovering our championship spirit in the face of adversity, and a new project we are working on together.    Welcome to The People Business.

    Ep. 10 - Social Media Solutions with Shon Christy

    Play Episode Listen Later Nov 30, 2021 47:13


    Social media visionary Shon Christy joins me to give thanks, discuss the dos and don't of social media and how social has changed the way we connect and do business in today's fast-paced world. 

    Ep. 9 - John Dijulius: The pandemic is a terrible thing to waste

    Play Episode Listen Later Nov 23, 2021 54:35


    Best-selling author and President of The Dijulius Group, John Dijulius, joins me to discuss how the pandemic has created an excellent opportunity for experience-driven companies to create an advantage over their competition and how they can become the brand customers can't live without.

    Ep, 8 - You Gotta Serve Somebody

    Play Episode Listen Later Nov 16, 2021 23:54


    We all have to serve somebody. Today's episode is about working harder on yourself, making choices, and finding answers...through faith.

    Ep. 7 - Creating an Attractive Culture

    Play Episode Listen Later Nov 8, 2021 47:27


    Jason Winkler, President of Summit Construction Company, joins me to talk about the power of authentic relationships, leadership, improvement, and how they create an attractive culture that is ALL about People

    Ep. 6 - It's Not What We Do, But How We Do It!

    Play Episode Listen Later Nov 2, 2021 27:50


    Today on The People Business, I discuss finding purpose in our work and...how it ignites passion. 

    Ep. 5 - Gareth Vaughan: Caring about people when they're not looking

    Play Episode Listen Later Oct 26, 2021 38:03


    President and CEO of AM Higley joins me to talk about the benefits of reading and exercising, instilling and demonstrating the Higley core values, advice from his rugby coach in the UK on breaking noses, and a soon-to-be-released lifestyle brand. 

    Ep. 4 - Upgrading Yourself To Find Balance

    Play Episode Listen Later Oct 18, 2021 53:32


    Notre Dame College's head wrestling coach Sonny Marchette stops by to talk leadership, improvement and how putting focus on becoming better is more valuable than becoming best.

    Ep. 3 - The Power In Believing

    Play Episode Listen Later Oct 11, 2021 45:01


    David Held is a St. Ed's hall of fame wrestler, coach, and leader. He is a 2-time All-American Wrestler and former mayor of North Canton, Ohio.  Listen in as he shares stories of his all-time great coaches Howard Ferguson and Mike Deanna, how they created a culture of excellence through belief and encouragement, and how you can do the same in your organization!  

    Ep. 2 - Wasting Our Talent

    Play Episode Listen Later Oct 5, 2021 35:50


    We all deserve happiness.  It may be packed away in some old box within, but it's in you, and it is a gift. We all have something special that we can give this world and people who need it. It would be a sin to waste it.  Let's talk about unpacking your exceptional talent this week on The People Business.

    Ep. 1 - Connecting Is A Choice

    Play Episode Listen Later Sep 29, 2021 19:24


    There comes a moment where you realize it's time - to make a change, to discover a difference, to create a connection. This is that time - don't wait any longer, you want to be your best version, to share gifts with the world. And you know what it takes to get there? People. Listen in and let's start the connection.  

    Welcome to The People Business

    Play Episode Listen Later Sep 29, 2021 1:33


    A sneak peek at what's ahead on The People Business!

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