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"High Tech. Human Touch" is a logo of Walker Group led by co-CEO Jessica Rich. Dave knows human intelligence thrives there, even as they know and apply AI, because Walker Group is a registered Benefit Corporation and the first Perpetual Purpose Trust-Owned Company in Connecticut. They promise their practitioners a stable foundation for a long career. Jessica has been with Walker for over 22 years and has no plan or reason to lead elsewhere.
Blast from the VH1 Past Jessica Rich interview Flashback 2008 Interview Host: Charles iamBranded Madison Season 11 - Episode 37 Show 537 Download the FREE Radio Station App GooglePlay - Android Devices (Free App) #iOS - IPhone Devices (Free App) Download the app for free #Nexxlegacy #Music #HipHop #Culture #Music #GooglRnB #RythmnBlues #MotivationalSpeaker #Radio #Nexxlegacy #Rap or go to http://www.nexxlegacy.com
We interview Designer and CEO Jessica Rich. *Check our courses, coaching, contract templates and now our EBooks on Legallyfab.com. Follow us on social media @iamlegallyfab!*
With over 16 years of navigating corporate America, Jessica has some serious wisdom to share. She's been in the trenches, held senior leadership roles at a Fortune 39 company, and now she's on a mission to help individuals like you master the corporate world. In this episode, Jessica dives deep into some advice that will help you get to the next level of your career! Some of the topics we're discussing include: 1. Setting Boundaries Like a Pro: Learn the art of setting boundaries to strike the perfect balance between your work and personal life. No more burnout vibes! 2. Prioritize Your Time, Ace Your Game: Discover how to determine your capacity and become a time management pro. Say goodbye to procrastination and hello to productivity! 3. Perception vs. Reality: Dive into how your perception shapes your reality. Understand why your mindset is a game-changer in the corporate landscape. 4. Craft Your Personal Brand: Jessica will reveal the secrets of creating a personal brand that's as unique as you are. Get ready to stand out from the crowd! 5. Embrace Feedback Like a Pro: Learn the art of being open to feedback, which is a superpower for professional growth. This episode is your ticket to unlocking the insider knowledge you need to thrive in your corporate career. Jessica Rich is the real deal, and her insights are like pure gold for your professional journey. We're super excited to share this valuable conversation with you, and we can't wait to hear your thoughts! As always, thanks for being an awesome part of our podcast community. Connect with Jessica at JessicaRichcoaching.com If you're ready to make that next move then check out this free training and let's go!! Sign up for our free training: 6 Easy Ways to Land a Job After College and let's get to the money! https://Youngblackandprofessional.easywebinar.live/registration-10
There’s an entire industry built around making money off personal information that’s gathered online. Companies known as data brokers collect it, then sell it to other parties. California tried to tackle this problem a couple of years ago, giving consumers the right to ask that companies delete their information. But actually doing that is tedious. Consumers have to make the request one company at a time. A bill passed by California lawmakers this month aims to change that by allowing one request to apply to all data brokers. SB 362, also known as the Delete Act, would additionally require brokers to register with the state. At this point, the legislation needs Gov. Gavin Newsom’s signature to become law. Jessica Rich, a senior policy adviser for consumer protection at the law firm Kelley Drye, laid out the stakes of the issue for Marketplace’s Lily Jamali.
There’s an entire industry built around making money off personal information that’s gathered online. Companies known as data brokers collect it, then sell it to other parties. California tried to tackle this problem a couple of years ago, giving consumers the right to ask that companies delete their information. But actually doing that is tedious. Consumers have to make the request one company at a time. A bill passed by California lawmakers this month aims to change that by allowing one request to apply to all data brokers. SB 362, also known as the Delete Act, would additionally require brokers to register with the state. At this point, the legislation needs Gov. Gavin Newsom’s signature to become law. Jessica Rich, a senior policy adviser for consumer protection at the law firm Kelley Drye, laid out the stakes of the issue for Marketplace’s Lily Jamali.
In this interview, Jamila connects with Jessica Rich, an executive coach who embarked on a life-altering transformation that began with shedding an astounding 85 pounds. Jessica is more than just a coach; she's a seasoned guide ready to lead you on an extraordinary voyage of self-discovery and professional growth. With a keen focus on executive and career coaching, Jessica brings to the table a wealth of experience and an intimate understanding of the corporate world. For over 16 years, she thrived in the dynamic realm of corporate America, skillfully navigating its complexities while aiding others in achieving similar feats. Her leadership prowess shines through, having occupied pivotal roles in a Fortune 39 Company. Jessica shares so many nuggets in the episode that you will want to take notes. Let's Hack!
The replay for our May 19, 2022 Teen Privacy Law Update webinar is available here. A video version is available here https://www.youtube.com/watch?v=rUjuoyI_nok Protecting the privacy and safety of kids and teens online is receiving enormous attention lately from Congress, the States, the FTC, and even the White House. Further, just last month, BBB National Programs unveiled a Teenage Privacy Program Roadmap offering a comprehensive framework for companies to use in identifying and avoiding online harms impacting teens. Amidst these developments, Kelley Drye held a webinar to discuss the unique challenges associated with teen privacy. Dona J. Fraser, Senior Vice President Privacy Initiatives, BBB National Programs, and Claire Quinn, Chief Privacy Officer, PRIVO, along with Kelley Drye's Jessica Rich and Laura Riposo VanDruff provided an update on key concerns and developments related to teen privacy, as well as practical tips for companies seeking to address these issues. Download the Ad Law Access app – a first-of-its kind, one-stop portal that provides updates and analysis on advertising, marketing, and privacy/data security law. The App is now available as a free download in the Apple App Store https://apps.apple.com/us/app/kelley-drye-ad-law-access/id1619813887 and Google Play https://play.google.com/store/apps/details?id=com.kelleyDryeWarrenLlp.adLawAccess
Now that the first quarter of 2022 has ended, we thought we would point out the most popular episodes of the Ad Law Access Daily Podcast so far this year. This episode covers our most popular episode so far this year based on Jessica Rich's January 10 blog post, “The FTC's Magnuson-Moss Rulemaking Process – Still an Uphill Climb.” Blog Post - www.adlawaccess.com/2022/01/article…n-uphill-climb/ Contact Jessica L. Rich jrich@kelleydrye.com (202) 342-8580 Bio - www.kelleydrye.com/Our-People/Jessica-L-Rich
Hosted by Simone roach Please join us for a webinar on February 24, 2022 at 4 p.m. on recent and upcoming FTC developments. The webinar will feature Kelley Drye's Jessica Rich and Aaron Burstein, both former FTC officials, and will be moderated by the newest addition to our privacy team, Jayson Lewis. Here's a taste of what we'll be discussing, building on the commentary we have posted in this blog over the past few months: All eyes are on the FTC this year, given its recent actions, setbacks, and ambitious plans for 2022. As we've reported here, Chair Lina Khan has announced an aggressive privacy agenda, that includes new regulations; emphasis on the large platforms and other “gatekeepers” in the marketplace; stringent enforcement remedies (such as data deletion, bans on conduct, strict consent requirements, and individual liability); and significant monetary relief based on a range of creative theories. Khan has already taken steps in this direction, including by issuing a policy statement and guidance reinterpreting the Health Breach Notification Rule; announcing a ramp-up against subscription services that use “dark patterns” to trick consumers into signing up; tightening requirements under the Gramm-Leach Bliley Safeguards Rule; and making strong demands in consent negotiations. In addition, she has announced plans to initiate privacy rulemakings under the FTC's so-called “Magnuson-Moss” authority, including a rulemaking to limit “surveillance” in the commercial marketplace. All of this takes place against the backdrop of recent setbacks and ongoing challenges faced by the agency. Last year, the Supreme Court's ruled in AMG that the FTC cannot obtain monetary relief under Section 13(b) of the FTC Act, it's chief law enforcement tool. For years, Congress has declined to pass a federal privacy law to strengthen the FTC's authority in this area. The FTC has limited resources to fulfill its broad mission. And it cannot obtain civil penalties for most first-time law violations. We will dive into these issues and more in our upcoming webinar, focusing on the practical impact for companies subject to FTC's jurisdiction. Please join us on Thursday, February 24 at 4:00 pm EST for this second installment of Kelley Drye's 2022 practical privacy series. Register here https://kelleydrye.zoom.us/webinar/register/WN_HZFlZkdtTNePmRK51KY9jw
Ad Law Access Daily Podcast On this special episode, Jessica Rich and Paul Singer discuss privacy developments they are watching this year on both the federal and state fronts. Contact Info Jessica L. Rich jrich@kelleydrye.com (202) 342-8580 Bio - www.kelleydrye.com/Our-People/Jessica-L-Rich Paul L. Singer psinger@kelleydrye.com (202) 342-8672 Bio - https://www.kelleydrye.com/Our-People/Paul-L-Singer Paul recently presented with other Kelley Drye attorneys on the webinar State Attorney General Consumer Protection Priorities for 2022. A podcast version will hit this feed soon but find a replay of the webinar here - https://kelleydrye.zoom.us/rec/share/IKq7U27_FzA2-nbhVLEUdw30MF-9bqnYXvKnRiYxCcEnL-Cu138Qa5GbZPbeU-aE.yttehXSHstw6fNRt?startTime=1643306408000 Jessica and Paul will be back for future episodes. Until then, find them on the Ad Law Access blog - www.adlawaccess.com. Subscribe here - https://www.adlawaccess.com/subscribe/ Advertising and Privacy Law Resource Center - www.kelleydrye.com/Advertising-and…Resource-Center The Advertising and Marketing and Privacy and Information Security practice groups at Kelley Drye have organized this Advertising and Privacy Law Resource Center to help your company navigate the legal landscape. www.kelleydrye.com Produced by Jeff Scurry
Partners Aaron Burstein and Laura VanDruff and of counsel Jessica Rich discuss where the FTC has been, where it's at, and where it is going. Along the way they provide practical knowledge about how FTC investigations begin, responding to a CID, and more information on the post AMG Commission. For more on where it is heading, check our recent blog posts: What Rulemaking is the FTC planning for 2022? Now We Know https://www.adlawaccess.com/2021/12/articles/what-rulemaking-is-the-ftc-planning-for-2022-now-we-know/ Where to Find More Info on the FTC's Top Rules for 2022 https://www.adlawaccess.com/2021/12/articles/where-to-find-more-info-on-the-ftcs-top-rules-for-2022/ Contacts Aaron Burstein aburstein@kelleydrye.com (202) 342-8453 Bio - https://www.kelleydrye.com/Our-People/Aaron-J-Burstein Laura Riposo VanDruff lvandruff@kelleydrye.com (202) 342-8435 Bio - https://www.kelleydrye.com/Our-People/Laura-Riposo-VanDruff Jessica L. Rich jrich@kelleydrye.com (202) 342-8580 Bio - www.kelleydrye.com/Our-People/Jessica-L-Rich Subscribe to the Ad Law Access Blog - https://www.adlawaccess.com/subscribe/ Advertising and Privacy Law Resource Center - www.kelleydrye.com/Advertising-and…Resource-Center The Advertising and Marketing and Privacy and Information Security practice groups at Kelley Drye have organized this Advertising and Privacy Law Resource Center to help your company navigate the legal landscape. www.kelleydrye.com With Jeff Scurry
In this episode Alexis sits down with successful designer and entrepreneur Jessica Rich. This encounter will give you one of the most entertaining moments of PTWAT. The guest will dive into how she became the first major African American shoe designer but will also reveal more "fun and spicy" aspect of her life. A delightful episode.
On today's episode of Divij's Den, Divij sits down with his good friend Jessica Rich. Jessica Rich is an American shoe designer and fashion expert who is known for creating women's shoes that incorporate PVC design elements as her signature style. Jessica talks about how she built her empire and went from doing PR & reality TV, to launching her shoes in major retailer Nordstrom. Divij is the CEO at Division Media, a leading influencer marketing agency and media buyer, and is also a real estate investor and e-commerce entrepreneur. Follow Jessica: https://instagram.com/jessicarich?igshid=1hgo0vvgsgpuv Follow Divij: https://instagram.com/divijvaswani?igshid=kh2mu9pbijph Apple Podcasts: https://itunes.apple.com/us/podcast/la-hustlers/id1442988428?mt=2&uo=4 Spotify: https://open.spotify.com/show/01aIzshvpT20FnQgnNEMub Shop Mellow: KeepMellow.com Use Code MELLOW for 15% Off Your Order Produced by Melrose Podcasts Follow the producers: @batmadeit @abbyroberge @arimannis
Dominique Shelton Leipzig and David Biderman have an inspiring conversation with Jessica Rich, the former head of the Commercial Division of the Federal Trade Commission (FTC) and a current professor at Georgetown University Law Center. Jessica discusses how the United States can regain leadership in the area of data, even as we await a federal privacy law.
The technologists who built the Internet were naive, and their failure of imagination led us all down a path to rampant fraud, abuse, and misinformation. In part 2 of this episode, Jessica Rich, Ari Schwartz, and Tim Sparapani join me to discuss why things went so wrong.
Today I sat down with the amazing Jessica Rich, LA based female fashion designer & shoe mogul. Jessica has an incredible story - from working at a fast food restaurant and hosting at a restaurant, to running a BOOMING e-commerce business and having a retail store in the world famous Beverly Center amongst other global luxury brands. Jessica shares her story, how she manages her time, how to stay grounded, & how she built her fashion empire in just 5 short years.
Designer Jessica Rich joins Sippin' The Tea to Chat her success with her show line Jessica Rich Collection, celebrity fans and more w hosts Matt Dillon and Ariane Andrew.Come and have a listen and make sure to follow us at:@ArianeAndrew@MattDillon1983@SippintheTeaTvShowIf you're more of a visual person: Check out Jessica's interview on our TV Show on YouTube: https://youtu.be/BPXSfT1HQg8 #JessicaRich #SippinTheTea #ArianeAndrew #MattDillon
For some civil servants, a post-federal career in industry beckons. For others, academia. That's the case for Jessica Rich, the former director of the FTC's Bureau of Consumer Protection, now a distinguished fellow at Georgetown Law School. She joined the Federal Drive with Tom Temin to talk more.
When I met Jessica, she was totally debilitated with nausea and panic. She was unable to take a subway, eat comfortably in a restaurant, or engage in any normal day to day activities without panicking that she would be sick. A PhD candidate and practicing therapist in Brooklyn, NY, Jess knew that she needed to do something to deal with her condition, but what? Join us today for an inspiring conversation of healing and ultimately, delivery into a life beyond her wildest dreams. Not to mention, Jess still has room for a few new clients in her practice! Jump on this one ASAP if you are interested! Email her at: Jcrichtherapy@gmail.com Learn with me on April 5-10, 2020 at 1440 Multiversity in Santa Cruz, CA. Click here to join me for this amazing experience on their stunning campus. This 5 day retreat will be the Omega of the West Coast! And of course, my second annual 5 day OMEGA Retreat is LIVE AND ON SALE for August 9-14, 2020 in beautiful Rhinebeck, NY. To see the moving video of last year's retreat, go to www.thecureforchronicpain.com/resources. Learn more about all of my work: Website: The Cure for Chronic Pain YouTube: The Cure for Chronic Pain with Nicole Sachs, LCSW Book: The Meaning of Truth Online Course: FREEDOM FROM CHRONIC PAIN FB Closed Group:JournalSpeak with Nicole Sachs, LCSW OMEGA General info: OMEGA INSTITUTE Subscribe Apple Podcasts Deezer iHeart RadioPublic RSS Spotify
When I met Jessica, she was totally debilitated with nausea and panic. She was unable to take a subway, eat comfortably in a restaurant, or engage in any normal day to day activities without panicking that she would be sick. A PhD candidate and practicing therapist in Brooklyn, NY, Jess knew that she needed to do something to deal with her condition, but what? Join us today for an inspiring conversation of healing and ultimately, delivery into a life beyond her wildest dreams. Not to mention, Jess still has room for a few new clients in her practice! Jump on this one ASAP if you are interested!Email her at: Jcrichtherapy@gmail.comLearn with me on April 5-10, 2020 at 1440 Multiversity in Santa Cruz, CA. Click here to join me for this amazing experience on their stunning campus. This 5 day retreat will be the Omega of the West Coast!And of course, my second annual 5 day OMEGA Retreat is LIVE AND ON SALE for August 9-14, 2020 in beautiful Rhinebeck, NY. To see the moving video of last year's retreat, go to www.thecureforchronicpain.com/resources.Learn more about all of my work: Website: The Cure for Chronic Pain YouTube: The Cure for Chronic Pain with Nicole Sachs, LCSW Book: The Meaning of Truth Online Course: FREEDOM FROM CHRONIC PAIN FB Closed Group:JournalSpeak with Nicole Sachs, LCSW OMEGA General info: OMEGA INSTITUTE Subscribe Apple Podcasts Deezer iHeart RadioPublic RSS Spotify
Tune In! We sit down with reality-star turned powerhouse, Jessica Rich. Check out Jessica on Instagram @jessicarich Learn more about The Model Experience on IG @themodelexperience See acast.com/privacy for privacy and opt-out information.
On this week’s AfterBuzz Tonite, host Jesse Janedy (@DjJesseJ), speaks with Entrepreneur & Fashionista (@JESSICARICH). Jesse gives thoughts on the new casting on the new Aretha Franklin movie, The family who was swindled into adopting a murder, Tekashi's 3 part series & more. Be sure to comment with your thoughts, hit that like button and subscribe to stay up to date each week with AfterBuzz Tonite! Presented by AfterBuzz TV, the ESPN of TV Talk, AfterBuzz Tonite with Jesse Janedy (@DJJesseJ) is its' first ever flagship late night talk show with a millennial mindset. Each week Jesse sits with influencers, musicians and celebrity guests... you never know who will stop by in studio. Producers Jaimi Gray (@Jaimigray) and Janine Doyon (@Janine.Doyon) break down this weeks Hot Topics and Star tweets! If you can’t join us live every Monday at 930pm pst, Make sure to comment your thoughts! hit that like button and subscribe to stay up to date each week with AfterBuzz Tonite! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Jessica Rich's new book, State-Sponsored Activism: Bureaucrats and Social Movements in Democratic Brazil (Cambridge University Press, 2019) is a fascinating and important examination of civil-state relations, social movements, and bureaucracies all centering around AIDS/HIV policy as the nexus of analysis. With AIDS/HIV as the center of the analysis, Rich explores how AIDS/HIV policy as a social movement developed in the latter part of the 20th century in Brazil, and subsequently finds groundbreaking outcomes in the way that this policy arena was sustained as an advocacy movement even after policy was developed and implemented. State-Sponsored Activism unpacks the theoretical parameters that have generally framed understandings of governmental functioning in Latin America more broadly, and Brazil in particular, teasing out anticipated analysis of AIDS/HIV policy and political actors but also finding different dynamics between national bureaucrats, civil society organizations, and social advocacy movements. In this clear and rigorous study, Rich braids together the unexpected relationship between new bureaucrats who were, often, working collaboratively or in concert with social movements to press for comprehensive AIDS/HIV policy, and then, once that policy was in place, these same relationships continued to operate to keep and strengthen the policy over the first decade of the 21st century.
Jessica Rich’s new book, State-Sponsored Activism: Bureaucrats and Social Movements in Democratic Brazil (Cambridge University Press, 2019) is a fascinating and important examination of civil-state relations, social movements, and bureaucracies all centering around AIDS/HIV policy as the nexus of analysis. With AIDS/HIV as the center of the analysis, Rich explores how AIDS/HIV policy as a social movement developed in the latter part of the 20th century in Brazil, and subsequently finds groundbreaking outcomes in the way that this policy arena was sustained as an advocacy movement even after policy was developed and implemented. State-Sponsored Activism unpacks the theoretical parameters that have generally framed understandings of governmental functioning in Latin America more broadly, and Brazil in particular, teasing out anticipated analysis of AIDS/HIV policy and political actors but also finding different dynamics between national bureaucrats, civil society organizations, and social advocacy movements. In this clear and rigorous study, Rich braids together the unexpected relationship between new bureaucrats who were, often, working collaboratively or in concert with social movements to press for comprehensive AIDS/HIV policy, and then, once that policy was in place, these same relationships continued to operate to keep and strengthen the policy over the first decade of the 21st century. Learn more about your ad choices. Visit megaphone.fm/adchoices
Jessica Rich’s new book, State-Sponsored Activism: Bureaucrats and Social Movements in Democratic Brazil (Cambridge University Press, 2019) is a fascinating and important examination of civil-state relations, social movements, and bureaucracies all centering around AIDS/HIV policy as the nexus of analysis. With AIDS/HIV as the center of the analysis, Rich explores how AIDS/HIV policy as a social movement developed in the latter part of the 20th century in Brazil, and subsequently finds groundbreaking outcomes in the way that this policy arena was sustained as an advocacy movement even after policy was developed and implemented. State-Sponsored Activism unpacks the theoretical parameters that have generally framed understandings of governmental functioning in Latin America more broadly, and Brazil in particular, teasing out anticipated analysis of AIDS/HIV policy and political actors but also finding different dynamics between national bureaucrats, civil society organizations, and social advocacy movements. In this clear and rigorous study, Rich braids together the unexpected relationship between new bureaucrats who were, often, working collaboratively or in concert with social movements to press for comprehensive AIDS/HIV policy, and then, once that policy was in place, these same relationships continued to operate to keep and strengthen the policy over the first decade of the 21st century. Learn more about your ad choices. Visit megaphone.fm/adchoices
Jessica Rich’s new book, State-Sponsored Activism: Bureaucrats and Social Movements in Democratic Brazil (Cambridge University Press, 2019) is a fascinating and important examination of civil-state relations, social movements, and bureaucracies all centering around AIDS/HIV policy as the nexus of analysis. With AIDS/HIV as the center of the analysis, Rich explores how AIDS/HIV policy as a social movement developed in the latter part of the 20th century in Brazil, and subsequently finds groundbreaking outcomes in the way that this policy arena was sustained as an advocacy movement even after policy was developed and implemented. State-Sponsored Activism unpacks the theoretical parameters that have generally framed understandings of governmental functioning in Latin America more broadly, and Brazil in particular, teasing out anticipated analysis of AIDS/HIV policy and political actors but also finding different dynamics between national bureaucrats, civil society organizations, and social advocacy movements. In this clear and rigorous study, Rich braids together the unexpected relationship between new bureaucrats who were, often, working collaboratively or in concert with social movements to press for comprehensive AIDS/HIV policy, and then, once that policy was in place, these same relationships continued to operate to keep and strengthen the policy over the first decade of the 21st century. Learn more about your ad choices. Visit megaphone.fm/adchoices
Jessica Rich’s new book, State-Sponsored Activism: Bureaucrats and Social Movements in Democratic Brazil (Cambridge University Press, 2019) is a fascinating and important examination of civil-state relations, social movements, and bureaucracies all centering around AIDS/HIV policy as the nexus of analysis. With AIDS/HIV as the center of the analysis, Rich explores how AIDS/HIV policy as a social movement developed in the latter part of the 20th century in Brazil, and subsequently finds groundbreaking outcomes in the way that this policy arena was sustained as an advocacy movement even after policy was developed and implemented. State-Sponsored Activism unpacks the theoretical parameters that have generally framed understandings of governmental functioning in Latin America more broadly, and Brazil in particular, teasing out anticipated analysis of AIDS/HIV policy and political actors but also finding different dynamics between national bureaucrats, civil society organizations, and social advocacy movements. In this clear and rigorous study, Rich braids together the unexpected relationship between new bureaucrats who were, often, working collaboratively or in concert with social movements to press for comprehensive AIDS/HIV policy, and then, once that policy was in place, these same relationships continued to operate to keep and strengthen the policy over the first decade of the 21st century. Learn more about your ad choices. Visit megaphone.fm/adchoices
Jessica Rich’s new book, State-Sponsored Activism: Bureaucrats and Social Movements in Democratic Brazil (Cambridge University Press, 2019) is a fascinating and important examination of civil-state relations, social movements, and bureaucracies all centering around AIDS/HIV policy as the nexus of analysis. With AIDS/HIV as the center of the analysis, Rich explores how AIDS/HIV policy as a social movement developed in the latter part of the 20th century in Brazil, and subsequently finds groundbreaking outcomes in the way that this policy arena was sustained as an advocacy movement even after policy was developed and implemented. State-Sponsored Activism unpacks the theoretical parameters that have generally framed understandings of governmental functioning in Latin America more broadly, and Brazil in particular, teasing out anticipated analysis of AIDS/HIV policy and political actors but also finding different dynamics between national bureaucrats, civil society organizations, and social advocacy movements. In this clear and rigorous study, Rich braids together the unexpected relationship between new bureaucrats who were, often, working collaboratively or in concert with social movements to press for comprehensive AIDS/HIV policy, and then, once that policy was in place, these same relationships continued to operate to keep and strengthen the policy over the first decade of the 21st century. Learn more about your ad choices. Visit megaphone.fm/adchoices
With Dijon Talton, Datari Turner, Jessica Rich, and Diandra Barnwell See acast.com/privacy for privacy and opt-out information.
Amanda Shea, Arielle Gray, Jessica Rich, and Lisa Finelli Fallon are four talented, driven, and inspirational women working behind the scenes to push our scene forward. Managing, promoting, creating, chronicling the artists and events that drive the culture...these are not easy tasks, but the four of them face an extra set of obstacles as they maneuver through the industry.
The O’Reilly Design Podcast: What makes healthy teams healthy, being customer obsessed, and design and research at Microsoft.This week, I sit down with Travis Lowdermilk senior UX designer at Microsoft, and Jessica Rich, UX researcher at Microsoft; Lowdermilk and Rich are also co-authors of the Customer Driven Playbook. We talk about why failing fast is not always a good approach, sensemaking, and never losing track of the customer’s voice.Microsoft’s customer focus Travis: Over the past few years, Microsoft reemphasized its mission to connect and learn from customers, so we're seeing a sort of Renaissance period at the company where there's this kind of recommitment to being customer obsessed. This isn't something that's unique to Microsoft; you see this with other companies as well, that folks aregetting hip to the idea that in order to make great products, you’ve got to listen to your customers and you’ve got to do it in a procedural way—you can't just comb the feedback forums and come up with ideas; there has to be a process. We have the desire to be Lean and Agile, but I think what's unique to Microsoft and other big companies is we also have a kind of unique responsibility. It's great to want to be startup-y and embody those fail-fast type philosophies, but we also have to make sure we keep our customers’ best interest in mind. It's a hard ideology to swallow when this company's responsible for software that spans countries and cultures, we have these software products that militaries rely on, software that helps first responders respond in a disaster situation. The gravity of what we work on can't always be a fail-fast model. That being said, the challenge for us and anybody in UX, is to find ways to help them operate in a way that aligns with the responsibility we have, but still allows them to respond quickly. Quite frankly, to not lose the customers’ voice along the way. This is a big company, and we have big divisions. We're trying to do things as one Microsoft across the company that involves everything from Windows to Office to Skype, moving in a concerted effort, but then there are things our individual teams are trying to do. It can be easy to lose the customers’ voice in all that. That's why we have whole dedicated sections in our book to an activity called sensemaking. It's the idea that you need to periodically step back from your work and look at the bigger picture, to identify those patterns, and that's something that's really resonated here at Microsoft. We have a huge insider program with the Windows product, where we have hundreds of thousands of customers, millions actually, giving us hourly feedback. How do we step back from that and make sense of what do we do with the data we're collecting? Design and UX research at Microsoft Jessica: Travis and I are in the cloud and enterprise division, and we work on Visual Studio. Our UX team is both, as he mentioned, design and research, and we support and partner with our product teams, which include engineering and product managers. The interesting thing about our group is that it doesn't matter what role in the organization you’re in; everyone is customer focused. Our entire team is involved in customer development, and we all use different types of mixed methodologies. We use things like A/B testing, analytics, surveys, focus groups—the list goes on and on. The idea is that we want to learn as much as we can from our customers and make products that suit their needs. We share our results with everyone in our organization, so if a particular team is having conversations with a certain type of target customer, they share it with our entire organization so we can all have a shared understanding of our customer. The idea is that we've framed this as raising our organization’s IQ about our customer, customer IQ. Everybody's learning from these experiences so we can build on the learnings we have from all of our customer engagements, whether it's qualitative or quantitative. Healthy teams: Stepping outside your role Travis: The teams I enjoy working with are folks who have a mutual respect for each other and a desire for learning. Like Jessica was saying, they check their ego and their role at the door, andthey're hungry to learn more, not just from the outside world but from each other. I'm a designer who works with a bunch of researchers, but the researchers don't make me feel like, ‘oh, well, you're just the designer—you can't do the research work.’ There's no element of that. I think it’s critically important that we can go beyond our roles and say, ‘Yes I'm a product manager, but I want to do some research, and I want to try this hat on, and I want to talk to customers and do it in a procedural way.’ Or, ‘I'm a dev and I want to step outside and try a design thinking activity and explore some ideas.’ I think the best teams are the ones that are able to do that effectively, and also that they're willing to build off each others’ ideas and share knowledge with one another. That's not always easy at a company like Microsoft—or any other company where, especially in a large organization, it pays to stand out and be recognized as an individual. We're getting better at that, but it's still something each company struggles with. To be a member of a great team, you’ve got to want to serve or to assist the team and help others succeed. The best teams understand that, yes, we all have our personal ambitions and our own individual goals but the team, as a cohesive unit, is going to work better if we're all willing to assist and share what we're learning and also be willing to learn from others. I learn from a design perspective; I'm open and receptive to learn something that I can add to my ‘design toolbox’ from a product manager or an engineer. That happens because I'm open and receptive to it.
The O’Reilly Design Podcast: What makes healthy teams healthy, being customer obsessed, and design and research at Microsoft.This week, I sit down with Travis Lowdermilk senior UX designer at Microsoft, and Jessica Rich, UX researcher at Microsoft; Lowdermilk and Rich are also co-authors of the Customer Driven Playbook. We talk about why failing fast is not always a good approach, sensemaking, and never losing track of the customer’s voice.Microsoft’s customer focus Travis: Over the past few years, Microsoft reemphasized its mission to connect and learn from customers, so we're seeing a sort of Renaissance period at the company where there's this kind of recommitment to being customer obsessed. This isn't something that's unique to Microsoft; you see this with other companies as well, that folks aregetting hip to the idea that in order to make great products, you’ve got to listen to your customers and you’ve got to do it in a procedural way—you can't just comb the feedback forums and come up with ideas; there has to be a process. We have the desire to be Lean and Agile, but I think what's unique to Microsoft and other big companies is we also have a kind of unique responsibility. It's great to want to be startup-y and embody those fail-fast type philosophies, but we also have to make sure we keep our customers’ best interest in mind. It's a hard ideology to swallow when this company's responsible for software that spans countries and cultures, we have these software products that militaries rely on, software that helps first responders respond in a disaster situation. The gravity of what we work on can't always be a fail-fast model. That being said, the challenge for us and anybody in UX, is to find ways to help them operate in a way that aligns with the responsibility we have, but still allows them to respond quickly. Quite frankly, to not lose the customers’ voice along the way. This is a big company, and we have big divisions. We're trying to do things as one Microsoft across the company that involves everything from Windows to Office to Skype, moving in a concerted effort, but then there are things our individual teams are trying to do. It can be easy to lose the customers’ voice in all that. That's why we have whole dedicated sections in our book to an activity called sensemaking. It's the idea that you need to periodically step back from your work and look at the bigger picture, to identify those patterns, and that's something that's really resonated here at Microsoft. We have a huge insider program with the Windows product, where we have hundreds of thousands of customers, millions actually, giving us hourly feedback. How do we step back from that and make sense of what do we do with the data we're collecting? Design and UX research at Microsoft Jessica: Travis and I are in the cloud and enterprise division, and we work on Visual Studio. Our UX team is both, as he mentioned, design and research, and we support and partner with our product teams, which include engineering and product managers. The interesting thing about our group is that it doesn't matter what role in the organization you’re in; everyone is customer focused. Our entire team is involved in customer development, and we all use different types of mixed methodologies. We use things like A/B testing, analytics, surveys, focus groups—the list goes on and on. The idea is that we want to learn as much as we can from our customers and make products that suit their needs. We share our results with everyone in our organization, so if a particular team is having conversations with a certain type of target customer, they share it with our entire organization so we can all have a shared understanding of our customer. The idea is that we've framed this as raising our organization’s IQ about our customer, customer IQ. Everybody's learning from these experiences so we can build on the learnings we have from all of our customer engagements, whether it's qualitative or quantitative. Healthy teams: Stepping outside your role Travis: The teams I enjoy working with are folks who have a mutual respect for each other and a desire for learning. Like Jessica was saying, they check their ego and their role at the door, andthey're hungry to learn more, not just from the outside world but from each other. I'm a designer who works with a bunch of researchers, but the researchers don't make me feel like, ‘oh, well, you're just the designer—you can't do the research work.’ There's no element of that. I think it’s critically important that we can go beyond our roles and say, ‘Yes I'm a product manager, but I want to do some research, and I want to try this hat on, and I want to talk to customers and do it in a procedural way.’ Or, ‘I'm a dev and I want to step outside and try a design thinking activity and explore some ideas.’ I think the best teams are the ones that are able to do that effectively, and also that they're willing to build off each others’ ideas and share knowledge with one another. That's not always easy at a company like Microsoft—or any other company where, especially in a large organization, it pays to stand out and be recognized as an individual. We're getting better at that, but it's still something each company struggles with. To be a member of a great team, you’ve got to want to serve or to assist the team and help others succeed. The best teams understand that, yes, we all have our personal ambitions and our own individual goals but the team, as a cohesive unit, is going to work better if we're all willing to assist and share what we're learning and also be willing to learn from others. I learn from a design perspective; I'm open and receptive to learn something that I can add to my ‘design toolbox’ from a product manager or an engineer. That happens because I'm open and receptive to it.
Back from Nova Open, plus interview with Jessica Rich the Brush Mistress, and interview with Dave Taylor of CMON
Join us for Morning Coffee with our featured guest, Jessica Rich, Curriculum Coordinator for GCFlearnfree.org and find out how you can take advantage of their wide array of free training tutorials. For more than a decade, the GCFLearnFree.org program has helped millions around the world learn the essential skills they need to live and work in the 21st century. From Microsoft Office and email to reading, math, and more, GCFLearnFree.org offers 125 tutorials, including more than 1,100 lessons, videos, and interactives, completely free. In this segment we are also going to talk about 6 ways to find work you can do and love. 7:30 am, "Morning Coffee," host Dr. Patty Fitzhugh: Grab a cuppa joe for your body, while Dr. Patty's inspirational messages fire-up your mind!
Join us for Morning Coffee with our featured guest, Jessica Rich, Curriculum Coordinator for GCFlearnfree.org and find out how you can take advantage of their wide array of free training tutorials. For more than a decade, the GCFLearnFree.org program has helped millions around the world learn the essential skills they need to live and work in the 21st century. From Microsoft Office and email to reading, math, and more, GCFLearnFree.org offers 125 tutorials, including more than 1,100 lessons, videos, and interactives, completely free. 7:30 am, "Morning Coffee," host Dr. Patty Fitzhugh: Grab a cuppa joe for your body, while Dr. Patty's inspirational messages fire-up your mind!
JACKIE'S VIDA LOCA STARRING: JACKIE DOLLAR TODAY'S CELEBRITY GUEST HOST: JESSICA RICH (www.JessicaRich.com) While Jackie is traveling, last week's fabulous guest and fashion expert Jessica Rich with be hosting Jackie's Vida Loca. Jessica will talk about fashion and her own line of designer jewelry. Hear all about her hit show Style It Rich and her celebrity clients. Find out about Jessica's Hollywood lifestyle and how to look “rich” on a budget.
"Jessica Rich is a seasoned veteran of Community Profile, having found herself, time and again, through her own unique intersectionality, identifying as a member of three of our different cohorts. As a mom, a musician and a writer, Jess has been a creative in all of her life, and the poetry she shares here is only one (potent) sliver of that creativity." Jessica Rich is a writer and student in Portland, Oregon. Her work has been featured in journals and anthologies here and there, most recently in The Gravity of the Thing and Existere Literary Journal. Rich has performed her work across the country, in bookstores, bars, laundromats and on buses. She is currently studying concurrent degrees in Psychology and Creative Writing with a focus on Nonfiction at Portland State University. Her proudest work, though, is the creative workshops she's coordinated over the years, currently with a local mental health organization. She lives in typical Portland fashion, in a basement apartment with two cats in her cave and a Treasure Troll upstairs.