Marketplace Tech

Borders may be invisible to most shoppers, but for businesses, they often mean delays, extra costs, and reams of paperwork. And amid Trump's trade war, global trade is now faster and more complex than ever. Those new pressures have sparked a boom in new "customs tech" companies promising to speed things up. The BBC's Leanna Byrne reports.

Marketplace's Nova Safo spoke with Joanna Stern, senior personal technology columnist at the Wall Street Journal, to discuss all these topics and more. This episode was produced by Jesús Alvarado.

It's challenging for parents to get access to their kids' data to look out for online harms. In Congress, there's a bipartisan push to change that with a bill called Sammy's Law, named after a teen who died of fentanyl poisoning in 2021. He purchased drugs on social media.Marketplace's Nova Safo spoke with Will Oremus, tech news analysis writer at The Washington Post, who's been monitoring the bill's progress.

Fifteen years ago, then-CEO Steve Jobs unveiled the iPad. His vision was for a lean-back device used mostly to consume content. Now, with the latest iPadOS 26, the device is evolving into something different — and perhaps something more useful. Craig Grannell got early access to iPadOS 26 and wrote about the system's laptop-like qualities in Wired magazine.

A lot of people are eligible to have their criminal records expunged. And there are tens of millions of such files out there for things like misdemeanors, low-level felonies such as drug offenses and even just arrests. LegalEase, a justice-tech startup is streamlining the process through the use of artificial intelligence.

Video gaming can be an expensive hobby. Nintendo's latest Mario Kart game, Mario Kart World, released in June, costs $80, and it's widely expected that Grand Theft Audio VI, coming out next year, will top $100. So are games becoming unaffordable … or do gamers not know how good they've got it? The BBC's Will Chalk breaks it down.

The Trump family took their digital token public this week. Plus, artificial intelligence is generating angst in Silicon Valley.But first, Google's antitrust case over its search business ended this week with a punishment far short of what the government sought. Google could have been forced to sell off its Chrome browser or stop paying Apple and others to make it the default search engine. Instead, a federal judge said all the company has to do is share some of its search data with rivals.Marketplace's Nova Safo spoke with Natasha Mascarenhas, a reporter at The Information, to discuss all of this and more.

Axon, a company that makes policing equipment, developed new software called Draft One that takes recordings from police cameras and uses artificial intelligence to summarize them into incident reports. Many police departments trying out the tool are not disclosing that they're using AI to write reports, according to a Mother Jones investigation. That potentially leaves both prosecutors and defense attorneys in the blind — despite safeguards Axon built into its software to prevent this very scenario, and to remove errors or AI hallucinations. Marketplace's Nova Safo spoke with investigative journalist Tekendra Parmar who reported the story for Mother Jones.

Big Tech companies have been in an all-out bidding war to capture top AI researchers and engineers. Companies like Meta have reportedly been offering compensation packages in the hundreds of millions of dollars. They're the kind of eye-watering sums you usually only hear about in pro sports. Marketplace's Meghan McCarty Carino explores whether this strategy of collecting expensive superstars will pay off for Big Tech firms looking to win the AI race.

More and more people are using generative AI to “resurrect” deceased loved ones. There are tools that can turn an old photograph into a short animation or create entire "AI clones" trained on old audio, video or written diaries. These technological advancements are taking memorializing the dead to a whole new level, but is it healthy? Marketplace's Meghan McCarty Carino spoke to psychologist Elaine Kasket, who specializes in mental health issues and technology, for some answers.

Endometriosis is a condition in which the tissue that typically lines the uterus grows outside of it instead, often causing intense pain and infertility. MIT researchers are studying that living tissue on plastic chips in the lab, with bioengineer Linda Griffith leading the effort.

Chipmaker NVIDIA reported quarterly earnings this week and they were strong - better than expected, even. NVIDIA's sales rose last quarter by over 50% though its data center business was a little softer than expected. So why did share prices fall? Plus, OpenAI says it's updating ChatGPT to better handle mental distress. And Spotify is sliding into our DMs. The music streamer has launched a messaging system on its platform. Marketplace's Meghan McCarty Carino spoke with Jewel Burks Solomon, managing partner at Collab Capital, about all these headlines for this week's Marketplace Tech Bytes: Week in Review.

President Donald Trump called out countries trying to regulate U.S. tech companies earlier this week, warning they could face new tariffs. The White House has struck a provisional trade deal with the European Union, but tensions remain over the bloc's sweeping tech laws, like the Digital Services Act, which requires platforms to moderate illegal content and disinformation.

Job growth in the economy has slowed, and the ranks of the long-term unemployed are growing. It makes the indignities of the modern hiring process even more frustrating for those in the market. Job-seekers are navigating a gauntlet of automated application systems set up to whittle down the hundreds — sometimes thousands — of applicants. Only for many to never hear from a human. Marketplace's Meghan McCarty Carino has more from the front lines of algorithmic application hell. 

Across Europe, postal services are grappling with declining letter volumes, amid a rise in digitalization. In Demark, where the decline has been particularly steep, the publicly-owned national postal service, PostNord, is bringing an end to 400 years of letter deliveries, to focus solely on parcels from 2026. And while a private firm will step into the gap, letters are a shrinking business. So as digitalization grows, do letters have a future? The BBC's Adrienne Murray reports from the Danish capital with more details.

A survey of about 1,500 workers showed AI has been a useful tool for repetitive work. But some respondents want more — sometimes, more than the technology is capable of.In this episode, Marketplace's Meghan Mccarty Carino speaks with Stanford economist Erik Brynjolfsson about the disconnect between workers' wants and AI's current role in the workplace.

On this week's “Marketplace Tech Bytes: Week in Review,” Meta is under scrutiny on Capitol Hill after an investigation revealed troubling policies about how the company's chatbots can interact with children. Plus, the White House has officially joined TikTok, despite a looming deadline next month in the on-again-off-again effort to force the app's Chinese owners to divest or face a nationwide ban. But first, the Trump Administration itself is looking to claim a 10% equity stake in a different tech company - the chipmaker Intel. That stake would be in exchange for the grant money it was promised under the Biden Administration's CHIPS act. Marketplace's Meghan McCarty Carino spoke with Maria Curi, tech policy reporter at Axios, to learn more.

Last month, a band called The Velvet Sundown surged in popularity on Spotify with its 70s inflected rock. Yeah, it was all generated by AI. Synthetic music is getting better and better, leaving a lot of human artists concerned that their original work could be used to feed the machines that might take their jobs. Now some researchers are fighting back with a tool called “MusicShield.”

Wearables aren't just for tracking steps or monitoring heart rates anymore. In AI-crazed Silicon Valley, a new crop of tech-enabled accessories has taken hold… and they could be listening to everything we say.

Marketplace's Jennifer Pak recently attended the World Artificial Intelligence Conference in Shanghai. She asked Chinese AI firms what they think about the humans who might lose jobs to their AI products.

Esports is a multi-billion dollar industry, with players making millions by getting good at video games. But while traditional athletes, usually, retire into coaching, managing or being a pundit, what does an esports player do when they've hung up their controller? The BBC's Will Chalk files this report from the U.K.

On today's Marketplace Tech Bytes: Week in Review, Perplexity AI has offered $34.5 billion to buy Alphabet's Chrome browser, despite the fact the tech giant hasn't said it's for sale. Plus, the reviews are in for OpenAI's highly anticipated GPT-5 model and they're kinda…mixed. But first, President Trump gave chipmakers Nvidia and AMD the green light to sell their less powerful semiconductors in China, in exchange for a 15% cut of sales revenue. The deal is already raising eyebrows and legal questions.

China's labor market is known for being intense, especially in the tech sector. For years high profile tech workers have embraced the “996” schedule – that's 9am to 9pm six days a week.And recently, Silicon Valley startups have reportedly been leaning in to the “996” grind themselves. So now China is taking it up a notch.

Implementing AI in government agencies — where the public goes for things like food stamps and unemployment or disability benefits — could come with tradeoffs, according to a recent report by the Roosevelt Institute. Marketplace's Meghan McCarty Carino sat down with Samantha Shorey, who authored that report on AI and public administration.

In recent years, the Transportation Security Administration has been piloting facial recognition at security checkpoints. But opting out of getting scanned can be complicated, according to a recent report from the non-profit Algorithmic Justice League. Joy Buolamwini is president of the organization and co-authored that report.

U.S.-based data centers are expanding at a fast pace, thanks largely to the boom in generative artificial intelligence software and cloud computing. But they're also reportedly causing environmental issues and other problems for their neighbors. The BBC's Michelle Fleury reports from Georgia on how the boom in data centers is raising environmental and sustainability concerns from the people who live near them.

OpenAI's new open-weight models are designed to run on a local computer and can be fine tuned by users. A Tech Transparency Project report shows Google dropped more than 50 DEI-related groups from its funding list. Apple CEO Tim Cook announced the company's investment to build up its supply chain in the domestically. Marketplace's Meghan McCarty Carino spoke with Natasha Mascarenhas, reporter at The Information, to discuss all of this and more.

Section 1033 of the Dodd Frank Act was finalized at the end of the Biden administration and would require banks to give consumers free access and control of their personal banking data.The rule had met legal pushback from the bank industry and the CFPB under the Trump administration planned to scrap it. But last week, the bureau said it will instead rewrite Section 1033.Marketplace's Meghan McCarty Carino discusses the news with Rohit Chopra, who served as the director of the Consumer Financial Protection Bureau when the rule was finalized in 2024.

Marketplace's Alice Wilder has been waiting for a love letter from her boyfriend to arrive at her home since March. But it's not just her — years of financial troubles and political turmoil mean that those still sending letters are experiencing longer delivery times. Today, Wilder explores how email has eaten into USPS' letter traffic since 2008 and whether a romantic email could ever replace the intimacy of a handwritten letter.

A new national study from groups including Gallup and the non-profit Jobs for the Future found that relatively few employees have any influence over how new technology is adopted in the workplace. Marketplace's Meghan McCarty Carino spoke with Molly Blankenship, director of strategy and impact at Jobs for the Future, about what that means for employers and employees as technology like generative AI becomes more common in the office.

As autonomous vehicles become more common, cities are grappling with how to keep robotaxis from interfering with emergency response efforts. Julia Pickar reports on how Seattle is trying to fix this problem.

The Tea app is a place for women to share red or green flags about men, but it recently suffered a major data breach. Plus, why some members of Congress are protesting a deal with China to allow Nvidia to sell its H20 chips to the country. And YouTube is rolling out new age estimation technology to protect younger users. Marketplace's Meghan McCarty Carino is joined by Maria Curi, tech policy reporter at Axios, to discuss all this.

Simon Johnson, Nobel-winning economist, joined Marketplace's Meghan McCarty Carino to explain his current thinking about AI and inequality. He says the tech could bring productivity gains, but they might not benefit everyone.

Marketplace's Meghan McCarty Carino speaks to Sayash Kapoor, a PhD candidate at Princeton and co-author of “AI Snake Oil." He says small tweaks to AI chatbots can often have big, unpredictable effects.

In Canada, road freight is part of the backbone of the economy — historically moving about four-fifths of all goods across the country, with demand growing. But trucking is changing, with digital freight-matching platforms reshaping how drivers find work and how goods get delivered. The BBC's Sam Gruet reports.

Temperatures this summer have been hotter than usual, a trend we have come to expect with climate change as records are continually surpassed. While many of us can ride out extreme heat in the comfort of air conditioned interior spaces, outdoor workers don't have that option and must contend with the risks of serious injury which can be acute and long lasting. A fast growing market for wearable cooling products, both in high tech and low tech varieties, is attempting to meet the challenge. Among those products is the CülCan, made by the Tennessee based small business Black Ice.  “If you can pull heat away from your hand, it'll cool your whole body down. And so that's what we've done with the CülCan. It's basically a five inch cylinder that contains our special coolant,” said Mike Beavers, co-founder of Black Ice. A key selling point of the product, according to Beavers, is that the coolant inside, which is a chemical composition Beavers designed, doesn't get as cold as ice, so it is easier to use on a person's skin. “You put it in ice water or a freezer… and then you just hold it in the palm of your hand,” he said. “That is now our most popular product. We sell tons of those things.”Beavers said his business has been growing by about 30 percent a year over the last three years, an acceleration from its previous pace. The company has been around for about 20 years. Across the Atlantic, the Swiss company GreenTeg is also reporting growing demand for its continuous body temperature monitors, which are worn with a patch or a strap. The monitors are often employed by athletes who have to perform outdoors, said CEO and founder Wulf Glatz. “So this device can communicate then with your smartphone,” he said, “and it will estimate your core temperature and broadcast that value to that device.”Being able to monitor core temperature can help with prevention. Unlike a simple thermometer which, if put against the skin, would only tell you the temperature on your skin, GreenTeg claims its monitors can measure the temperature inside the body. It is that core temperature that is key to whether someone is developing heat-related illness. Glatz says there's growing interest in his company's technology. They've been approached by organizations representing firefighters, the military, miners and airfield workers. “If there's an airplane landing, you need to unload the baggage. You can't wait for three hours for it to get cooler, but what you can do is to measure the individuals and really have them safe,” he said, “maybe you need to exchange teams in higher frequency, maybe you need to equip them with cooling gear.”Brett Perkison, an environmental and occupational medicine specialist at UTHealth Houston, tested one of GreenTeg's monitors in combination with cooling vests. In a small study, he found the combination approach helpful in limiting heat related illnesses among outdoor laborers. The problem with the personal cooling industry is that not all of the gadgets being sold to the public are proven to work. For example, ones that use fans to cool the body, such as ventilated helmets, are unlikely to do much in humid environments, said Fabiano Amorim of the University of New Mexico, who has studied heat stress on outdoor workers in Brazil and the U.S. “[Helmets with fans] can increase the comfort or let's say your perception to heat, but it's not reducing your temperature,” he said. Not reducing core body temperature on hot days can have serious consequences. The number of heat-related emergency room visits in the summer of 2023 totaled 120,000, according to the CDC. Heat stress can cause someone to get lightheaded and fatigued. More serious symptoms include seizures. Repeat exposure to heat stress  can permanently damage people's kidneys, Amorim said. The condition can be fatal. “We have seen people 40, 50 years old, [who are] dying from chronic kidney disease. And, they don't have any factor that's related to the traditional chronic kidney disease. That's hypertension, obesity and diabetes. And, the only history these people have is working under hot environments,” Amorim said. Many people do not develop serious symptoms until it's too late. That means employers must be proactive in employing cooling gadgets and strategies such as rest breaks in shaded areas, access to cool water, and access to bathrooms so workers feel confident in drinking plenty of liquids. But while more tools to avoid heat illness are coming to market, companies are not racing to adopt them. Many do not have adequate heat stress prevention programs at all. “There needs to be an acceptance by the business community, the public community, about the ramifications of heat stress. So I would hope that if we continue, instead of having 20% of businesses having an adequate heat stress prevention program, in 10 years, we'll have 80%,” Perkison said. Adopting cooling gadgets as part of prevention programs faces hurdles. Aside from concerns over efficacy, there is also the problem of measurement. Perkison said it is hard to tell when someone is struggling with heat before symptoms start. “There's not a lab value that we can get to identify when somebody has heat stress,” he said, which means that it is hard for companies to keep track of workers' health and know when to take action, unless they use a digital monitor like the one provided by GreenTeg. Mike Beavers, the Tennessee-based inventor of the CülCan, said he has been surprised by the diversity of his client base, including the many people with multiple sclerosis who are using it. The disease of the central nervous system causes symptoms such as numbness and trouble walking which, for some, can worsen in heat. “We had one guy write us a full one page letter handwritten that basically he was bragging about the fact that he could actually go out and cut his yard now,” Beavers said. 

NASA employees protest budget cuts, Google reportedly eyes licensing deals with 20 national news organizations, and President Donald Trump signed three executive orders on AI this week. Marketplace's Kimberly Adams is joined by Jewel Burks Solomon, managing partner at venture firm Collab Capital, to break down these stories.

This story was produced by our colleagues at the BBC.High-flying and high-tech, the very latest in drone technology took to the skies over an airfield near the Danish city of Odense.At the International Drone Show, 50 exhibitors showed off their wares. And because more money is flowing into military budgets, the emphasis was on defense.Danish company Quadsat makes drones with satellite reading software. Besides civilian uses, the devices can also identify enemy radar."Over the years, we have seen an increasing interest from the defense side, no doubt about that, and that's also where we have a lot of work currently being carried out," said Klaus Aude, Quadsat's chief commercial officer.Leaders of the NATO military alliance have agreed to ramp up defense spending to 5% of their countries' economic output by 2035, following months of pressure from President Donald Trump.Nordic countries have already committed to bigger budgets. Among them, NATO's newest members Finland and Sweden, as well as long time members Norway and Denmark.As Europe races to re-arm, drones are a sought-after technology. One estimate suggests the global market for defense drones is already worth over $24 billion, and could double by 2032."The Nordics have always been very strong in drone adoption, drone development," said Kay Wackwitz, chief executive of Drone Industry Insights."You can definitely see that those countries that have borders with Russia are really stocking up on those technologies. The commercial market is now struggling for its fourth year in a row with declining venture capital,” added Wackwitz. “And on the other side, we see a huge demand on the military end of things, which means a lot of companies are refocusing from the commercial space to the military space."In June, low-cost Ukrainian drones carried out an audacious mission, destroying dozens of prized Russian fighter jets in a conflict that's reshaped modern warfare.North of Copenhagen in a hangar, Danish firm Nordic Wing makes drones used for battlefield surveillance and combat. Its customers are NATO countries, but they are largely destined for Ukraine, where “there was a huge need and a calling to have these systems helping on the front lines,” said Jonas Münster, CEO of Nordic Wing. “And therefore, the production went into overdrive. Now we have a European Union that is looking into what we've learned in Ukraine and realizing that we don't have a drone capability in Europe."With a 2,000-square-kilometer flying zone, the drone port in Odense has grown into a hub for tech startups. Next year, military personnel will also be training there at a new $110 million army facility."Some militaries have actually made a shift from saying ‘every soldier is a rifleman,' to ‘everyone is going to be a drone operator at some level,'” said Major Rasmus Ros, who's part of Denmark's Defense Command. “We're going to have drone operators in the whole joint military of Denmark. They can come here, get their basic training, share ideas and technology development, and then go back to their units and further develop that."But not everyone is so positive about this. Outside the trade fair, protestors chanted "drones for peace, not war." New geopolitical realities are reshaping this fast-paced industry. And as this technology advances, ethical and regulatory concerns over the use of AI to pilot drones are also being raised.

ProPublica has recently discovered blueprints for an automated computer program that could potentially share millions of IRS taxpayer records with ICE, as the Trump administration continues to step up deportations and criminal investigations. When Marketplace asked for comment about the system uncovered by ProPublica, a senior DHS official cited a recent memorandum of understanding that allowed for the sharing of specific taxpayer info with appropriate safeguards and said descriptions of this system as "surveillance" were "absurd."Marketplace's Meghan McCarty Carino spoke with William Turton, one of the reporters on the ProPublica investigation, about how exactly this program would work.

You might have heard Meta has been on a bit of a hiring spree recently as it tries to build out its new AI Superintelligence team. The company has reportedly been offering hundreds of thousands of dollars or more to attract leading AI researchers from rivals like OpenAI, Google and Apple.And it's not just Meta doing the poaching. Tech companies big and small are jumping into the AI Wars. Marketplace's Meghan McCarty Carino spoke with Natasha Mascarenhas, a reporter at The Information, about the AI talent wars happening behind the scenes of Silicon Valley.More on this“Meta hires two Apple AI researchers for Superintelligence push, Bloomberg News reports” - from Reuters“Anthropic Revenue Hits $4 Billion Annual Pace as Competition With Cursor Intensifies” - from The Information

With the passage of President Trump's One Big Beautiful Bill, numerous Biden-era clean energy incentives will begin to phase out. Many of those incentives were aimed at onshoring energy and battery manufacturing. Energy demand is only expected to rise as more data centers are built to service AI and electric and autonomous vehicles become more widespread. And storage for that energy has to come from somewhere. Marketplace's Meghan McCarty Carino speaks with Jeremy Michalek, a professor of Engineering and Public Policy at Carnegie Mellon University, about the impacts of the Big Beautiful Bill clean energy rollbacks. 

This week on Marketplace Tech Bytes: Week in Review, leaders of tech, energy and private equity promised to invest more than $90 billion to build an AI hub Pennsylvania. Plus, the Trump Administration says chipmaker Nvidia can sell its semiconductors to China again, following a brief ban. But first, Crypto Week wraps up on Capitol Hill. Congress advanced a trio of cryptocurrency bills that could pave the way for more adoption and regulation of digital currencies like bitcoin.Marketplace's Meghan McCarty Carino spoke with Anita Ramaswamy, columnist at the Information, about the details of those three bills.