Podcasts about Human touch

Your clients do not choose you because you gave them the same canned value proposition as every other lender. They choose you when they feel understood, protected, and advised.In this episode of The 360 Experience Podcast, Tim Braheem sits down with Jason Fleming, a rising mortgage originator who started in the business as an LOA in 2019, became a commissioned loan officer in 2020, and is now on pace for a breakout production year.Jason shares how he built his business around deep client consultations, financial education, emotional intelligence, and strategic referral partnerships with Realtors and financial advisors. He also opens up about how he is using AI to scale communication, support his team, and create a more consistent client experience without removing the human connection that makes his process so powerful.This conversation is packed with practical strategy for mortgage loan officers who want to stop competing on rate and start becoming true advisors.Top Takeaways for Loan Officers:1️⃣ The Client Consult That Creates Real Trust. Jason breaks down how he uses deep discovery questions to uncover a client's fears, motivations, and real decision drivers before presenting a mortgage strategy.2️⃣ Why Financial Knowledge Creates Confidence. Tim and Jason discuss why so many loan officers struggle with call reluctance—and how becoming a true student of money, debt, and wealth-building creates massive separation.3️⃣ How to Build Referral Relationships with Financial Advisors. Jason shares a powerful strategy for getting introduced to financial advisors, positioning yourself as a collaborator instead of a competitor, and creating real reciprocity.4️⃣ How AI Can Help You Scale Without Losing the Human Touch. From call summaries to team notes to personalized follow-up, Jason explains how AI can help loan officers create consistency when their pipeline gets full.5️⃣ The Inner Work Behind Sustainable Success. Jason opens up about the personal growth required to stop tying self-worth to production and build a business that supports both success and fulfillment.If you are a mortgage loan officer who wants to improve your buyer consultations, build deeper referral partnerships, communicate more consistently, and become the kind of advisor clients remember and refer, this episode will give you a lot to think about—and even more to implement.We want to hear from you! What challenges are you facing in your mortgage business right now? Email us at 360@theloanatlas.com with your questions and struggles. You may hear them answered in a future episode.ABOUT TIM BRAHEEMWith more than 25 years of experience as a highly successful mortgage professional, industry leader, educator, and life coach, Tim Braheem is committed to engaging with people on a deep level and helping them uncover the barriers they have placed in the way of having the level of success they deserve in both their business and personal lives.FOLLOW Instagram ► https://www.instagram.com/tbraheem/LinkedIn ► https://www.linkedin.com/in/timbraheemTHE LOAN ATLASJOIN ► https://go.theloanatlas.com/membership FOLLOWInstagram ► https://www.instagram.com/theloanatlas/YOUTUBE ► https://www.youtube.com/@LoanAtlas----------Mentioned in this episode:Book a Strategy Call with The Loan Atlas! Follow the link below to schedule a demo session with our team! https://go.theloanatlas.com/book-a-demo

In this episode, Gies Business professor Eren Ahsen shares his unconventional journey from mathematics and electrical engineering to machine learning in healthcare and ultimately business education. He discusses how AI evolved from an academic pursuit into a transformative force in medicine and organizations, why combining multiple algorithms leads to better decisions, and how business leaders can thoughtfully integrate AI into real-world workflows. With insights on bias, human judgment, and the future of business schools, Eren makes the case for cross-disciplinary, human-centered AI that improves lives without removing the human touch.

As technology reshapes the workplace, Laura shares how BT Business is preparing its people for one of the biggest workforce transformations in decades. Laura explains why creating an AI-ready workforce requires more than new tools - it demands investment in mindset and continuous learning at every level of the organisation.  Laura explores how BT is combining human-centred design with AI adoption, embedding learning into the flow of work and equipping colleagues with the confidence to use AI safely, productively and responsibly. From large-scale AI training programmes to AI apprenticeships, Laura highlights how organisations can empower employees to adapt to changing roles.  Throughout the conversation, Laura emphasises the importance of keeping people at the centre of transformation. Her message is clear: organisations that focus on curiosity, capability and human potential will harness AI while strengthening both employee and customer experience.  Free online Lunch & Learn with Coca Cola and Kantar: AI in TA & Onboarding Tuesday 23 June 1-2pm BST Digitalising your Talent Attraction and Onboarding processes is one thing. Knowing where AI fits - and where it doesn't - is quite another. Many of your peers are at exactly this crossroads right now. Excited by the possibilities, but conscious of the risks. Keen to move faster, but not at the cost of the human moments that matter most. Join our free online lunch & learn, we'll share the findings from our research in partnership with The Talent Labs, and you'll hear from Heidi Eckersley, Global Talent Acquisition Leader at Kantar and Suzy Jearum, Global Digital Employee Experience Lead at Coca-Cola Europacific Partners. From productivity gains to employee experience wins, you'll leave with insights and ideas you can consider for your organisation too. Join us! Book your place here:  AI in Talent Attraction Onboarding webinar   Are you looking for your next great read that inspires you and helps your work?   Our book of the month for June is Rebel Ideas: The Power of Diverse Thinking, by Matthew Syed. We're all navigating more complexity than ever right now. AI, shifting workplace expectations, doing more with less, and still making work feel human.  Rebel Ideas by Matthew Syed provides a resource for how. His argument: the teams who solve the hardest problems aren't the ones full of the best individual thinkers, they're the ones who think differently from each other. A brilliant book on why diversity of thought helps us solve complex problems. Head to UpliftingPeople.com to grab your copy, and we hope you enjoy this month's Uplifting Book.

AI is updating at a pace most of us have never had to keep up with, and that speed is exactly why so many smart people feel overwhelmed or suspicious. We sit down with Saiid Zamani, an AI trainer and active real estate agent, to make it simple, practical, and real. Our goal is not to hype the tech or fear-monger about robots. We want to show how AI actually fits into everyday work and where the “human advantage” still wins every time.We talk about what AI is already changing, from toll booths disappearing to the way buyers search for homes on platforms like Homes.com, Zillow, and Redfin. Saiid explains why AI may replace certain tasks, but it does not replace trust, emotional intelligence, and the ability to read the room, which is the core of real estate and most relationship-driven businesses. We also break down how agents and small business owners can use AI to follow up faster, write clearer messages, and deliver more value without building a giant team.Then we get hands-on with tools: ChatGPT, Google Gemini, Claude, and Google NotebookLM. Saiid shares how he uses AI as a “thought partner,” including voice conversations to sharpen presentations and turn daily notes into bullet points and checklists. We also cover free vs paid plans, why limits matter when you use AI heavily, and the two guardrails we both care about: privacy and personalization settings.If you've been curious but hesitant, give this conversation 10 to 15 minutes of your attention and take one small step after you listen. Subscribe, share this with a friend who's still on the fence, and leave a review with the AI tool you're trying first. ---Welcome to The Brad Weisman Show, where we dive into the world of real people, real life, and everything in between with your host, Brad Weisman!

Guest Ronan Perceval began his journey in the beaty industry as a receptionist at a busy salon in Dublin, Ireland. While he loved the salon culture and people, he found that constant "admin-y conversations" -- like explaining the parking situation or cancellation policy -- were sapping taking time away from more meaningful client interactions. Now founder & CEO of Phorest Salon Software, Ronan designs AI tools that handle the admin, so service providers can focus on what we do best -- making our guests look and feel great.  Phorest AI handles admin like booking, consultation forms and self check-in, but now there's so much more. Stylists can use mobile apps to track their tickets, tips and progress toward earling goals, with gamification features. Phorest even integrates with Instagram to help you micro-target ads to the perfect clients in your area. And once you have a returning client, Phorest will track their services and retail purchasing patterns so you can be ready with the next recommendation.  Listen for the human side of the story.    Follow Summit Salon Business Center on Instagram @SummitSalon, and on TikTok at SummitSalon. SUMM IT UP is now on YouTube! Watch extended cuts of our interviews at www.youtube.com/@summitunlockedFind host Blake Reed Evans on Instagram @BlakeReedEvans and on TikTok at blakereedevans. His DM's are always open! You can email Blake at bevans@summitsalon.com. Visit us at SummitSalon.com to connect with others in the industry. SUMM IT UP is produced and edited by Andrea Muraskin. The executive producer is Tim Fisk.

Send us Fan MailCan a credit union be a credit union without human employees?Are credit unions, in the age of AI, at risk of losing the humanity that distinguishes them?In this provocative episode, keynote speaker Joshua Evans, who bills himself as an expert on the workplace of the future, talks about how AI is transforming credit unions, how parts of this are to the good, but, he insists, credit unions need to maintain their humanity.That's a lot to think about but it's thinking that needs doing today as - plainly - AI is transforming many workplaces, credit unions included.How often did you use AI yesterday?  When a member contacts your credit union is he/she greeted by a human - or an AI bot?Incidentally, Google Gemini tells me that a credit union needs humans on its board.  That's non negotiable.  An LLM or AI bot cannot be named to a board seat.And Gemini raises a philosophical topic: “The credit union movement is built on the ‘People Helping People'  philosophy. A 100% automated entity would likely struggle to maintain its tax-exempt status or its identity as a ‘cooperative' if there is no human community to cooperate.”Listen up.Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.com  And like this podcast on whatever service you use to stream it. That matters.  Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto

Human connection cannot be automated away in hospitality. Michelle Pascoe, Certified Speaking Professional and hospitality training expert with over 30 years' experience, sits down with Brian Vujnovic, CEO and Co-Founder of MIA Hospitality Management, to explore how AI is reshaping hotel operations and guest experiences while the human touch remains the irreplaceable core of the industry. Can technology make us more human in hospitality -- or does it risk taking away the very thing guests come for? Michelle Pascoe is a Certified Speaking Professional and hospitality training expert with over 30 years' experience helping clubs, hotels, and hospitality venues build service cultures that retain staff and delight guests. Michelle brings together global voices to explore what it really takes to lead, connect, and deliver excellence in hospitality. Brian Vujnovic brings 25+ years of hotel operations, development, and asset management expertise. His view is clear: AI will automate the administrative so that hospitality teams can invest more in the experiential. The guest who wants a seamless text interaction gets that. The guest who wants a human moment gets that too. Both are possible -- and both are necessary. Key Takeaways AI is most actively reshaping hospitality through marketing search optimisation and front-desk administrative automation, not yet through robotics or culinary replacement. The ultimate goal of AI in hotels is to remove administrative burden from guest-facing staff so they can dedicate more attention to the person in front of them. Leadership in hospitality has grown harder post-Covid, with leaders now required to be more patient, more present, and more invested in training multigenerational teams. Ambition is the quality that cannot be trained or installed -- and it is the number one thing emerging leaders need to go counter to the trend and build a meaningful hospitality career. Off-site community connection, particularly giving back locally, is proving to be one of the most effective retention tools for Gen Z hospitality teams. Next Steps Subscribe to The Michelle Pascoe Hospitality Podcast on YouTube, Apple Podcasts, and Spotify: https://www.michellepascoe.com/The-Michelle-Pascoe-Hospitality-Podcast Join Michelle's newsletter for leadership, culture, and service excellence: https://www.michellepascoe.com/blog Book customer service workshops and middle management programs tailored to clubs, hotels, and hospitality venues: https://www.michellepascoe.com/traininganddevelopmentprograms About Michelle Michelle Pascoe helps hospitality leaders build multigenerational teams, lift service standards, and embed values-led culture. A Certified Speaking Professional with over 30 years in the hospitality industry, Michelle delivers bespoke keynotes, workshops, and leadership programs for clubs, hotels, and hospitality venues across Australia and internationally. Book customer service workshops and middle management programs: https://www.michellepascoe.com/traininganddevelopmentprograms  About Brian Brian Vujnovic brings 25+ years of hotel operations, development, and asset management expertise. He previously led asset management at Robert Finvarb Companies, overseeing 10 new hotel developments, and played a key role in launching award-winning rooftop venues Rosa Sky in Miami and Charlie Park in Tallahassee. He now leads MIA Hospitality Management, a Marriott and Hyatt-approved platform driving operational excellence and portfolio growth across the US. Website: https://miahospitalitymanagement.com/

“What could've been a five-minute conversation with a human has now taken 30 minutes and made me angry.” In this episode of eCom@One with Richard Hill, the spotlight turns to AI's real-world impact on the eCommerce landscape. Richard hands the reins to Kieran Wright and Damian Duke, who dive deep into where AI genuinely adds value beyond the hype. Listen in as they discuss how AI is speeding up processes, enhancing research and strategy, and revolutionising workflows, while also exploring its limitations, ethical considerations and the irreplaceable role of human insight. Whether you want to refine your operations, improve content, or simply make smarter decisions about AI tools, this episode is packed with practical advice and candid opinions, helping you cut through the noise and harness AI where it matters most.  And remember “The trick is: I actually don't know what I'm talking about, but if I say it in this tone of voice…” We're joking, kind of!  Hit subscribe, and let's get started! Time Stamps:  00:00 Exploring practical AI in business 04:44 Skepticism about chatbots in retail 07:13 Using AI as a thinking partner 10:17 Discussing AI tool reliance 15:05 Discussing AI and ethical concerns 18:12 Caution with AI data privacy 22:20 Clients pushing for AI in reviews 23:16 Evaluating AI tools for clients 27:03 Shifting roles in agency teams 30:10 Recommending a YouTube channel

In this episode, Warren Ingram and Ruphert Hare explore the impact of artificial intelligence on various industries, emphasizing its current applications, future potential, and the importance of staying updated. Rupert from Prestient Investment Management shares insights on AI integration, misconceptions, and the evolving job landscape.Chapters00:00 Introduction to AI in Financial Services02:47 The Evolution of AI and Its Impact05:14 Job Displacement and Economic Growth07:50 The Role of Human Touch in AI10:49 Future-Proofing Careers in an AI World13:21 The Rise of Craftsmanship and Niche Skills15:56 Democratization of Skills and Services18:50 The Future of Financial Planning21:17 Conclusion and Final ThoughtsLearn more about Prescient Investment Management here.Send us Fan MailHave a question for Warren? Don't forget to voice note your questions through our WhatsApp chat on (+27)79 807 8162 and you could be featured in one of our episodes. Follow us on Twitter, LinkedIn and subscribe to our YouTube channel for more Financial Freedom content: @HonestMoneyPod

Summary In this episode of the AI for Sales podcast, Chad Burmeister interviews Tal Peretz, CEO of OnFire.ai, a contextual AI platform that helps technology companies decode real-time market signals to drive revenue growth. They discuss the importance of context in AI and sales, the transformation of customer experience through personalized outreach, and the effectiveness of phone communication. Tal shares insights on leveraging technology for success at conferences, the role of marketing and sales in AI solutions, and common misconceptions about AI. The conversation also touches on maintaining the human touch in AI sales and emerging AI technologies, along with ethical considerations in AI deployment. Takeaways OnFire.ai focuses on contextual AI to drive revenue growth. Context is essential for effective sales outreach. Phone communication remains the most effective channel for sales. Personalized outreach significantly improves conversion rates. AI should empower sales teams, not replace them. Data quality is more important than the AI model itself. Sales and marketing must work together for successful AI implementation. Emerging AI technologies are transforming customer interactions. Ethical considerations in AI deployment are crucial. Maintaining a human touch in AI-driven sales is essential. Chapters 00:00 Introduction to OnFire.ai and Tal Peretz 03:04 The Importance of Context in AI and Sales 05:45 Transforming Customer Experience with Contextual Outreach 08:34 Effective Communication: From Email to Phone Calls 11:40 Success Stories: Leveraging Contextual Signals 14:06 The Role of Marketing in AI-Driven Sales 16:53 AI Misconceptions and the Importance of Data 19:53 Maintaining the Human Touch in AI 22:39 Future of AI Technologies and Ethical Considerations The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.

Send us Fan MailA hearing clinic can buy the same equipment as everyone else, but it cannot copy trust. That is the thread running through our conversation with Dr. Zack Miller, a private practice owner who now leads Midwest Hearing Aids across 31 locations in Kansas, many of them in small towns where your reputation travels faster than your advertising. We talk about the real work behind practice ownership: building a team you can count on, staying “coachable,” and keeping a culture where you still learn from patients and staff. Zack shares what he believes cannot be commoditized in audiology and hearing healthcare, even with over-the-counter hearing aids and price pressure in the market: patient service, time, and relationships. We also get practical about what happens when someone tests and walks out, how follow-up works without a high-pressure sales feel, and why inviting a spouse or family member into the appointment often changes everything. On the technology side, we dig into modern hearing aids and fitting strategy, including Omega AI, Edge Mode+, DNN 360, and why many patients succeed with a simpler approach that starts with hearing better before getting lost in app features. We also address AI fatigue and privacy concerns, then explain how data logging helps clinicians personalize care by checking wear time and real-world listening environments. If you care about better hearing outcomes, better counseling, and building a practice that lasts, you will get a lot from this one. Subscribe, share this episode with a colleague, and leave a review so more people can find better hearing care.

●YouTube影片● https://user322571.psee.ly/952zxn ●FB粉專影片 ● https://user322571.pse.is/952zxr 本集主題：上癮．萬華：香火入韻，市聲入魂，品嘗三百年的老城光影 訪問作者：施景耀 內容簡介： 香火未散，市聲未歇，一座發聲、發熱、讓人上癮的城市 萬華，不只是地名，是一座仍在呼吸的光影 三百年的時間裡，這裡沒有被封存，仍被生活一點一滴地使用著。 香火沒有停過，市場沒有散過，人群也從未真正離開。 白日裡，你看見的是： 廟埕前繚繞的煙霧、此起彼落的叫賣聲、推車與腳步交錯的節奏。那是信仰與生計交織而成的日常，是一座城市最誠實的呼吸。 入夜後，萬華換了一張臉。 燈光亮起，街聲沸騰，華西街與西昌街的霓虹與陰影交錯，舊時光與當代慾望彼此凝視。這裡沒有修飾，卻有一種歷久不衰的野性與風華。 而在日與夜之間： 還有那些被忽略、被誤解，卻真實存在的人與故事： 流動的人生、邊緣的身影、未被命名的情感與生存方式，構成萬華最深層的紋理。 《上癮萬華》是一次走進城市靈魂的漫遊。 你不需要熟記歷史，也不必預設立場， 只要跟著這本書的步伐， 從北萬華走到南萬華，從市場走進廟宇，從日光走進夜色。 你會開始聽見聲音、聞到氣味，原來：萬華會讓人一走再走，慢慢上癮。 作者介紹：施景耀 國小四年級開始擔任歷史導覽員，導覽場次超過千場，培訓上百場導覽實作。同時有著九份施金春號礦業族人，艋舺第五代等多元歷史身分淵源，而醉心於歷史研究，肆意的徜徉在傳統文化與老房子間穿梭，學習各式有趣古老知識，擅長以小學教育的專業背景說故事，搭配著大量的歷史典故、鄉野奇談與地理知識，帶領每一位對古老文化傾心者，一起深入探索老城文化。 經歷 萬華100碗發起人 沐育文化共同創辦人兼營運長 台灣觀光地方創生協會總幹事 台北市萬華老城人文推廣協會副理事長 美麗台灣大飯店2.0節目主持人 GOOD DESIGN AWARD 2025 [The Human Touch of Monga Festival] 萬華老城咖啡香活動總監 台灣觀光地方創生年會執行總監 剝皮寮歷史街區教案設計計畫主持人 桃園神社互動式推廣教案規劃製作計畫共同主持人 台北市文化局街地器共創工作坊總顧問 客委會地方創生計畫訪視委員 艋舺小小帶路人培訓計畫總培訓導師 艋舺小小導覽員培訓計畫總培訓導師 台東旅服導覽培訓講師 日月潭Come!Bikeday自行車導覽人員培訓講師 作者粉絲頁： 沐育文化 出版社粉絲頁： 出色文化 #李基銘 #李基銘主持人#fb新鮮事#快樂玩童軍 #廣播之神#廣播之神李基銘 ●YouTube節目採訪頻道● https://voh.pse.is/83c4sg podcast平台，可以收聽 SoundOn　https://bit.ly/3oXSlmF Spotify　https://spoti.fi/2TXxH7V Apple　https://apple.co/2I7NYVc KKBOX　https://bit.ly/2JlI3wC Firstory　https://bit.ly/3lCHDPi 請支持粉絲頁 廣播之神：  / voh.god  李基銘主持人粉絲頁：  / voh.lee  李基銘-主持人-節目採訪頻道 ：  / voh.video  漢聲廣播電臺「fb新鮮事」節目 ：  / voh.vhbn  -- Hosting provided by SoundOn

Send us Fan MailIn this thought-provoking episode of Living the Dream with Curveball, we are joined by Epiphany Jordan, an expert and advocate for the transformative power of human touch. With over 15 years dedicated to exploring how touch affects our emotional and physical well-being, Epiphany shares her journey from running a ritualized touch practice in Austin to authoring her book, *Somebody Hold Me*, and pursuing a master's in public health focused on touch at a societal level.Epiphany delves into the significance of touch, discussing how it can heal or harm and the ways our experiences with touch can shape our lives long after the moment has passed. She sheds light on the alarming statistics surrounding touch deprivation and how societal shifts have complicated our relationship with this fundamental human need.Listeners will discover practical strategies for nurturing healthy touch in their lives, whether through friendships, community interactions, or even with strangers. Epiphany also addresses the importance of setting boundaries for those who may need less touch, emphasizing the need for open conversations about consent and comfort.Join us for an enlightening discussion that challenges conventional views on touch and encourages a deeper understanding of its role in fostering connection, healing, and a more compassionate society. This episode is a must-listen for anyone looking to explore the power of touch in their own lives and communities.What You'll Learn in This Episode:- The healing and harmful effects of human touch- Signs of touch deprivation and its impact on mental health- Practical ways to invite nurturing touch into your life- How to recognize when to set boundaries around physical contact- Insights from Epiphany's research on touch and its societal implicationsFor more information on Epiphany Jordan and her work, visit www.nurturinghumantouch.com.Support the show

Jack Jostes is joined in Austin, Texas by Ramblin Jackson leadership team members Robert Felton and Erin Kaufold after attending an AI conference packed with practical ideas for marketing, operations, and client experience. Together, they unpack what landscape and snow business owners need to know about AI, SEO, long-form content, client data, and the importance of staying curious.In this episode, you'll hear how AI can help landscape companies improve FAQs, repurpose sales call insights, build better client profiles, and reduce repetitive administrative work. Jack, Robert, and Erin also talk about why human relationships still matter, how to start small with AI, and why “Grow Or Die” matters more than ever in a fast-changing business world.You'll Learn:Why long-form website content still matters for SEO and AI searchHow recorded sales calls can become better FAQ, social, and website contentWhy landscape companies should start small with AI instead of waiting for perfectionHow a “client brain” can help teams retain valuable customer knowledgeWhy people skills and in-person relationships still matter in the AI eraConnect With Ramblin Jackson Leadership Team:

AI in the salon industry is moving fast, and most salon owners genuinely don't know where to start. My guest this week is Frank Westerbeke, co-owner of Gadabout and VerVe, a multi-generational salon group with six locations and nearly 300 staff in Tucson, Arizona. Frank's been using AI across his business for years, not just for Instagram captions, but for people management, financial analysis, team communication, and the client experience.What you'll hear in this conversation will make AI feel far less intimidating. Frank is not a tech person. He's a salon person. And the way he talks about AI, as a bridge, not a replacement, will shift how you think about it. IN THIS EPISODE:[00:00] Introduction: AI in the salon industry and what's at stake[01:04] Meet Frank Westerbeke, co-owner of Gadabout and VerVe[02:09] Running 6 salons and 300 staff, Frank's role as the human connector[04:14] How Frank uses AI voice on the drive to a salon before a tough conversation[06:44] Why Frank gave his managers permission to use AI and what changed[10:23] Turning managers into leaders with AI as the bridge[18:07] Why Frank's marketing team uses AI to enhance creativity, not replace it[22:45] The client experience: where AI helps and where the human must stay[27:00] Using AI to free up human connection in the salon[41:42] Frank's advice for salon owners who haven't started yetRATINGS + REVIEWS

This episode recorded live at the Becker's Spring 2026 Payer Issues Roundtable features Betsy Williamson, RN, BS, MHA, Vice President, Quality Performance and Population Health, Medical Mutual of Ohio. She shares how an AI healthcare voice agent is expanding member engagement, improving satisfaction, and enabling care teams to focus on higher impact work while maintaining a human-centered approach to care.This episode is sponsored by Hippocratic AI.

No one can deny AI is here to stay and helping business level up. But leaning too hard into AI can create a cold environment. Balance human touch with Ai for the best of both worlds to get the most for your clients and experiences. Dive in as we point to Ai advantages and human strategies for the best business.   https://dentco.us   https://instagram.com/dentcopdr   https://youtube.com/@servicebusinesspodcast  

This episode recorded live at the Becker's Spring 2026 Payer Issues Roundtable features Betsy Williamson, RN, BS, MHA, Vice President, Quality Performance and Population Health, Medical Mutual of Ohio. She shares how an AI healthcare voice agent is expanding member engagement, improving satisfaction, and enabling care teams to focus on higher impact work while maintaining a human-centered approach to care.This episode is sponsored by Hippocratic AI.

My guest today is Chaitra Partha Rao, Vice President at Daimler Truck Innovation Center India – Manufacturing , Sales & Aftersales.Chaitra shares how her childhood aspirations to become a neurosurgeon shifted to commerce due to cost constraints, eventually leading her into IT through an internship at a medical diagnostics firm automating stores processes. She describes observing early requirement-gathering and MVP-style delivery, learning the importance of user empathy, and contrasts it with a later failure where a $15M trading interface was rejected because designers didn't listen to analysts. Her career spans core banking, Fidelity-style investing, equity trading transformation (including crypto/digital assets focus in 2015–2017), and automotive/trucking, emphasizing designing for human touchpoints even amid AI trends. She discusses patience versus outcome-chasing, staying focused via “recalculating” and timeboxing, scaling systems using “day in the life” simulations, cross-cultural user commonalities, cautious optimism about synthetic data, guidance for women returning from career breaks, and grounding routines like yoga, reflection, cooking, and music. The timestamps are approximate and do not include the time for the intro. Add about 90 seconds to locate the section00:00 Welcome and Setup00:42 From Medicine to Commerce02:37 First IT Breakthrough05:41 Curiosity Meets Automation10:56 User Empathy in Practice16:33 Human Touch vs AI18:39 Patience and Ambition22:04 Staying Focused Timeboxing26:07 Commute Predictability Hacks26:37 Banking vs Trading Reality28:10 Learning Traders Language31:27 Designing for Scale Patterns36:38 Cross Culture User Insights40:12 AI Synthetic Personas Limits44:27 Returning After Career Break49:12 Staying Grounded Daily Routine51:13 Closing Reflections ThanksChaitra is a seasoned leader with 26 years of experience in IT traversing through Fintech & Automotive domains. Her formative leadership experience stems from working for Fidelity Investments , a company that shaped who she is while putting it to practice and being able to coach and nurture A teams is an opportunity that she experiences with her current organization.She has played various roles that have taken her through learning paths that have been challenging as well as fulfilling in the areas of technology, process and team building. She calls herself as ‘still a work-in-progress', curious learner who takes one day at a time , enjoying it to the maximum and helping coach leaders and teams to bring their best. She may be reached on: chaitrasreesha@gmail.com

On this episode of The Association Podcast, Scott Bush, CEO of the Society for American Baseball Research (SABR), shares his path from mechanical engineering to a decade in minor league baseball, leading to his role at SABR focused on growing revenue and membership. He explains SABR's origins in 1971, its mission of sharing baseball research, and its structure of 85 worldwide chapters and 34 research committees spanning analytics, history, and niche topics, including projects restoring grave markers for former players. Bush discusses how technology, the pandemic, and virtual engagement expanded access and community, while emphasizing “humanity first” in member communication. He outlines strategies to improve retention, build fundraising, and expand student membership through baseball analytics courses, and details current debates on content strategy, AI-driven declines in search traffic, and potential paywall or newsletter approaches. He also previews SABR 54 in Cleveland (July 29–Aug 2), featuring Guardians speakers, research presentations, a game, League Park visit, and a Major League screening with director David Ward. 00:00 Cold Open Setup00:14 Welcome and Guest Intro00:45 Rapid Fire Questions02:34 Scott Career Journey05:59 What Sabre Does07:52 Tech and Pandemic Shifts10:14 Chapters and Committees13:30 Sabre and Analytics Origins18:44 Growing Sabre Revenue21:25 Student Analytics Boom22:15 Courses and Portfolios23:16 Favorite Committees Talk24:06 Legacy Versus Innovation29:47 Human Touch and Tech32:55 Content Strategy Debate36:33 SEO and AI Disruption38:07 SABR 54 Cleveland Preview41:02 Wrap Up and Thanks 

Send us Fan MailIn this episode, Colleen Keyworth talks about the real impact of AI in home services, leadership in the trades, and how to leverage technology for business growth. We discussed How AI's role is saving time in Operations and Processes, content authenticity, and building a legacy in the industry.Time Stamps: 00:00 - Navigating the Current AI Landscape10:11 - The Role of AI in Business Efficiency20:17 - Content Creation and Authenticity in the AI Era27:24 - The Evolution of Content Value and Trust29:20 - Local Search and AI's Role in Home Services30:41 - The Importance of Technical SEO32:37 - Navigating Client Relationships in Marketing33:56 - The Future of Marketing Agencies in an AI World35:40 - The Human Touch in Customer Service37:46 - After-Hours Service and Customer Experience40:32 - Creating Memorable Customer Experiences43:47 - The Importance of Personal Connections in Business45:14 - Leaving a Legacy in the TradesResources: Women in HVACRInternational Women's Network in Cooling (IWNC)HVACR Industry EventsWhere To Find Colleen KeyworthLinkedIn : linkedin.com/in/colleen-keyworth Instagram : https://www.instagram.com/ckeyworth04/

In this episode, Matt Reiners sits down with Jess Kohn, HCM Consultant for Healthcare and Senior Living at Paycor, to talk about how senior living operators are rethinking their approach to workforce technology.Jess shares how she found her way into senior living through tech sales, what made her stay in the industry, and why relationships and trust matter so much when serving operators. The conversation explores how the pandemic accelerated technology adoption, why many organizations are now focused on consolidation and integrations, and how HR and workforce systems can directly influence employee retention, staff experience, and resident care.Matt and Jess also look ahead at the role of AI, data, and proactive decision-making in senior living operations — while emphasizing that the future still depends on preserving the human touch.Episode Highlights02:00 Matt introduces Jess Kohn and her work supporting senior living organizations through HR and workforce technology.03:06 Jess shares how her healthcare administration background and tech sales career eventually led her into senior living.05:21 Why the mission-driven nature of senior living made Jess want to stay in the industry.08:21 How technology adoption in senior living has changed from pre-COVID to today.09:58 The growing importance of integrations, simplification, and reducing tech overload.10:40 Why selling into senior living is really about trust, education, and long-term relationship-building.12:44 The workforce and HR challenges senior living leaders are trying to solve today, especially staffing and retention.15:07 How better HR systems can improve the day-to-day experience for managers, staff, and residents.16:59 Jess's perspective on the future of senior living operations, AI, data, and human touch.18:33 Final thoughts on why employee experience will remain central to the future of senior living.

(00:00-35:37) News, notes, and nuggets interspersed. How 'bout them Redbirds. Playoff atmosphere in San Diego. Gorman put Doug to sleep. Audio of Masyn Winn's go ahead triple in the 7th. Cowboys sharing tent space. Might have a developing situation with Soriano. Tim & Friends. Norwiegans love Charlotte golf. Papers gets a haircut and mails it in. TALK CALDER CUP!! Power outage. One year since the foot rub. Wonderful little TV broadcast tip. Let's get Martin on the 'gram. TMA Las Vegas. Martin's CBC is showing. Mayors Bets.(35:45-50:09) Walker with a pair of doubles last night and Summer '98 rolls on. No post game sound out there. MLB problem, not a Cardinal problem. Need a Cardinal Colonel. Caller Ellen on the beat.(50:19-1:10:19) Audio of Derrick Goold talking about the energy around the team and whether it will translate to renewed fan engagement. Success of young guys like Walker and Wetherholt. Seems like the guys enjoy going to work. Before The Morning After. No Vaseline ft. Doug Vaughn.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Send us Fan MailYour buyers can tell when they're being “processed” instead of understood and AI is making that gap wider. I'm joined by Megan Stark, CEO at CubicICE, to talk about what actually builds trust in industrial B2B marketing when your audience is technical, impatient with fluff, and focused on outcomes. We get practical about credibility: speaking the customer's language, staying honest when you don't know something, and earning confidence through real sector knowledge rather than polished claims.We also dig into the real friction behind AI adoption. The problem usually isn't the tools, it's human behavior: fear of change, fear of failure, and uncertainty about benefits. Megan shares a clear principle for AI and marketing automation: automate repetition, not relationships. That means using AI for lead scoring, data processing, reporting, and other monotonous work while keeping human judgment for nuance, strategy, and personal engagement. If you've ever cringed at robotic LinkedIn DMs, fake “personalized” email sequences, or chatbots that block real questions, you'll feel seen.Finally, we tackle discoverability as buyers increasingly research inside LLMs instead of Google. We discuss why gated content can make B2B brands invisible, how ungating high-value resources supports AI-driven discovery, and why answer engine optimization (AEO) is becoming essential for modern B2B demand generation. If you care about reputation, retention, measurable growth, and staying findable in an AI-first world, this conversation will sharpen your approach. This episode was recorded through a Descript call on April 23, 2026. Read the blog article and show notes here: https://webdrie.net/how-to-use-ai-without-losing-the-human-touch-in-b2bSubscribe, share this with a B2B leader on your team, and leave a review so more marketers can find the show...........................................................................Metricool is a new official podcast partner of Web3 CMO Stories in 2026. Metricool helps marketers and creators bring structure, clarity, and consistency to their social media workflows through analytics, planning, and reporting. Listeners can try Metricool Premium for free for 30 days using the coupon code JOERI.......................................................................... 

Dr. Allen Frances discusses how AI chatbots can provide effective support for everyday stress and mild symptoms, with tens of millions using them, but warns they can be dangerous for vulnerable groups—especially the very young, the very old, the socially isolated, and people with severe mental illness—potentially contributing to psychosis, suicide, or eating disorders. He argues harm is driven by chatbots being programmed to be pleasing and validating to maximize screen time, creating dependency and "echo chambers," and highlights major privacy risks and manipulation potential given extensive data collection and weak safeguards. Frances advocates a hybrid model where therapists and patients train chatbots as assistants aligned with treatment goals, and cautions about industry profit motives, limited regulation, scams, political propaganda, and broader societal risks. He also explains autism's overdiagnosis since DSM-IV's expansion (Asperger's/autism spectrum) and describes ADHD and autism as current fad diagnoses amplified by services and social media.   Dr. Allen Frances is a psychiatrist, author, and leading voice on psychiatric diagnosis, mental health, and the risks of overmedicalization. He is widely known for his work on the DSM-IV and for his book Saving Normal, which challenges the overdiagnosis and overtreatment of everyday life struggles. In this episode, he joins Dr. Mike Hart to break down the growing impact of AI chatbots on mental health, therapy, privacy, and clinical care. He explains when chatbot support may be helpful, why vulnerable users can be harmed, how AI could reshape psychotherapy, and why privacy with chatbots may be an illusion. He also discusses the overdiagnosis of autism and ADHD, the role of social media in self-diagnosis, and why false labels can change how people see themselves and their future. Books & Articles Saving Normal — Allen Frances Allen Frances mentions his book near the end of the episode. https://www.harpercollins.com/products/saving-normal-allen-frances Allen Frances — Psychiatric Times Articles He mentions his columns in Psychiatric Times about chatbots and psychiatry. https://www.psychiatrictimes.com/authors/allen-frances-md 1984 — George Orwell Referenced when comparing AI chatbots to "Big Brother." https://www.penguinrandomhouse.com/books/326569/1984-by-george-orwell-with-a-foreword-by-thomas-pynchon/ AI Tools & Companies Mentioned ChatGPT / OpenAI Discussed throughout the episode as a major AI chatbot example. https://chatgpt.com/ Claude / Anthropic Mentioned as one of the safer chatbot companies. https://www.anthropic.com/ Grok / xAI Mentioned during the discussion on chatbot safety. https://x.ai/grok Character.AI Mentioned as an AI companion/chatbot platform. https://character.ai/ Replika Mentioned as another AI companion/chatbot app. https://replika.com/ Signal Mentioned during the privacy and encryption discussion. https://signal.org/ TikTok Mentioned during the discussion of autism, ADHD, and self-diagnosis trends. https://www.tiktok.com/ AI Regulation & News References EU AI Act Mentioned during the discussion of Europe's stronger AI regulation. https://digital-strategy.ec.europa.eu/en/policies/regulatory-framework-ai Australia Social Media Age Restrictions Referenced when discussing age limits and children's chatbot/social media exposure. https://www.esafety.gov.au/about-us/industry-regulation/social-media-age-restrictions Kaiser Mental Health Workers AI Strike Mentioned during the discussion of therapists being concerned about AI replacing care. https://apnews.com/article/kaiser-mental-health-therapists-ai-2d05d37fd8be8f05491f0f15d97a78af Psychiatry, Diagnosis & Mental Health References DSM-5-TR Referenced in the discussion of DSM-IV, Asperger's, autism spectrum, and diagnostic expansion. https://www.psychiatry.org/psychiatrists/practice/dsm Autism Spectrum Disorder — NIMH Useful support link for the autism overdiagnosis discussion. https://www.nimh.nih.gov/health/topics/autism-spectrum-disorders-asd ADHD — CDC Referenced during the discussion of ADHD as a common modern diagnosis. https://www.cdc.gov/adhd/ SSRIs — FDA Mentioned during the discussion about antidepressant prescribing. https://www.fda.gov/drugs/information-drug-class/selective-serotonin-reuptake-inhibitors-ssris-information Hippocratic Oath Referenced through the idea of "first do no harm." https://www.britannica.com/topic/Hippocratic-oath Historical / Therapy References ELIZA Chatbot Referenced as the first chatbot and an early example of people bonding with machine-generated responses. https://dl.acm.org/doi/10.1145/365153.365168 Carl Rogers Mentioned because ELIZA was designed to imitate a Rogerian-style psychotherapist. https://www.britannica.com/biography/Carl-Rogers   Show Notes   00:00 Welcome to the Hart2Heart Podcast 00:49 Benefits vs Dangers 01:52 Engagement and Validation Trap 03:21 Who Is Most at Risk 04:19 When Chatbots Help 05:43 Hybrid Therapy Future 06:52 How to Train Assistants 08:47 Therapists Must Adapt 09:33 Healthcare Replacement Nightmare 11:15 Human Touch vs AI Limits 12:41 Suicide Risk and Lawsuits 14:43 SSRIs and Primary Care 16:56 Everyday Use and Vulnerables 19:12 Regulation and Kids 22:03 AI Power and Resource Costs 23:43 Deepfake Psychiatrists 24:30 Most Dystopian Takeover 25:50 AI Dependency Dangers 27:11 Why No One Pauses AI 28:41 EU Regulation Falling Behind 29:36 AI Hacking Breakthrough 30:38 Chatbot Privacy Myth 32:53 Protecting Yourself Online 35:26 Echo Chambers Manipulation 37:17 Scams Deepfakes Politics 40:44 Autism Overdiagnosis DSM 44:13 ADHD Fad Diagnosis Risks 45:53 Wrap Up Resources   The Hart2Heart podcast is hosted by family physician Dr. Michael Hart, who is dedicated to cutting through the noise and uncovering the most effective strategies for optimizing health, longevity, and peak performance. This podcast dives deep into evidence-based approaches to hormone balance, peptides, sleep optimization, nutrition, psychedelics, supplements, exercise protocols, leveraging sunlight, and de-prescribing pharmaceuticals — using medications only when absolutely necessary. Beyond health science, we explore the intersection of public health and politics, exposing how policy decisions shape our health landscape and what actionable steps people can take to reclaim control over their well-being. Guests range from out-of-the-box thinking physicians such as Dr. Casey Means (author of "Good Energy") and Dr. Roger Sehult (Medcram lectures) to public health experts such as Dr. Jay Bhattacharya (Director of the National Institutes of Health (NIH) and Dr. Marty Mckary  (Commissioner of the Food and Drug Administration (FDA) and high-profile names such as  Zuby and Mark Sisson (Primal Blueprint and Primal Kitchen). If you're ready to take control of your health and performance, this podcast is for you.We cut through the jargon and deliver practical, no-BS advice that you can implement in your daily life, empowering you to make positive changes for your well-being. Connect with Dr. Mike Hart Instagram: @drmikehart Twitter: @drmikehart Facebook: @drmikehart

Professor Jason Pandya-Wood was, at the time of recording, the Dean of the Faculty of Arts and Social Sciences at the University of Nottingham Malaysia and is now at Western Sydney University, Australia. He has worked, volunteered, taught and researched in the field of social policy, and has campaigned on a wide range of social justice issues He is interested in exploring the role of compassion in public policy.  https://www.thekindnessfix.com/  

#191: In this episode of Over a Pint, Maureen Norman, founder of Stake Media Group , discusses the evolving landscape of digital media and the massive, often overlooked opportunity in the 55+ demographic.  Norman, an advertising veteran, shares her journey from traditional copywriting to launching the daily newsletter "Stake Your Day," which has grown to over 100,000 subscribers by focusing on "nostalgia news and info you can use". Key highlights from the conversation include: The "Silver" Opportunity: Norman identifies a significant gap in marketing that often ends at age 54, despite 12,000 people in North America turning 65 every day.    Marketing Insights: Norman reveals that while the 55+ audience is massive, they are more motivated by shared values and specific needs than age-based identifiers.    The Pivot to a Newsletter Studio: Recognizing the maturity of the newsletter space, Stake Media Group is expanding into a "newsletter studio" model. This new venture offers brands white-labeled content and strategic expertise to help them navigate the complexities of the modern inbox.   The Human Touch in the Age of AI: Despite using AI for information gathering, Norman remains committed to 100% human-written content.    Ultimately, the episode explores how digital media can still be a space for authentic relationship building, provided creators focus on serving their audience's purpose rather than just chasing the latest market opportunity. Connect with Maureen here: https://www.linkedin.com/in/maureennorman/ Connect with Pat here: pmcgovern@ascedia.com Connect with Ascedia here: https://www.ascedia.com/contact   Oh, before you go, please do us a favor. Take a minute and leave us a review. That's the energy that powers this supertanker!  Thanks, you're the best! Want more marketing insights? Take a look at our full lineup. This podcast is sponsored by Ascedia. A web development and digital strategy agency helping clients win in the digital space.

Ben Chodor is CEO of CallRevu, an automotive technology company delivering AI-driven call analytics and communication solutions to thousands of dealerships across North America. Under his leadership, the company processes nearly 300 million calls annually, turning conversations into actionable insights. A seasoned entrepreneur with over 25 years of experience, Ben has built and scaled multiple SaaS businesses across media, healthcare, and communications, with a strong focus on innovation, data, and the customer experience. In this episode… Every SaaS company is racing to adopt AI, automate workflows, and scale faster than ever. But as technology accelerates, one question keeps surfacing: What actually drives growth when everything becomes automated? For Ben Chodor, a seasoned SaaS operator and longtime builder of data-driven businesses, the answer is clear: Technology alone isn't enough. He believes that while AI can enhance speed and insight, the real differentiator lies in combining data with human connection and service. Drawing from his experience processing hundreds of millions of customer interactions, Ben emphasizes that insights only matter if they lead to better conversations, decisions, and relationships. Ultimately, companies that balance automation with a human touch are the ones that sustain growth. In this episode of the Revenue Engine Podcast, Alex Gluz is joined by Ben Chodor, CEO of CallRevu, to discuss the evolving role of AI, data, and human connection in SaaS growth. Ben explains how AI is reshaping service and support, why data-driven marketing must go beyond vanity metrics, and how alignment across teams drives revenue. He also talks about adapting leadership as companies scale.

If you use social media in your practice and it takes a lot of time and/or doesn't generate many actual patients, then this episode is for you. The appeal of AI is obvious for this delima: it can save time, speed up content creation, and help you get more mileage out of what you already produce.  But there is also a real risk here, and it is one a lot of practice owners are starting to run into. When AI is used too heavily or too lazily, your content starts to feel generic, impersonal, non-human, and easy to ignore. That is what this episode is really about. It is not about whether AI is good or bad. It is about how to use it in a way that makes your marketing more efficient without stripping out the human quality that actually builds trust and gets people to pick up the phone or DM your practice.  What You'll Learn in This Episode Why fully AI-generated social media content often underperforms How to use AI to save time without losing authenticity How a few simple videos can become weeks of useful content What still needs to stay human if you want social media to actually generate patients USEFUL INFORMATION: Check out our course: Cash-Based Practice Freedom 2.0

We are designed to be touching creatures.

In this episode, Service Delivery Director, Rob Broida,  argues that “people first” and AI-enabled support are compatible, emphasizing AI as a background tool that assists humans rather than replacing them. A people-first, AI-enabled help desk should feel like the agent knows the client's business and environment, using AI to reduce effort, provide context, summarize requests, categorize tickets, and spot patterns while keeping ownership and relationships with users. He stresses that automation should handle repeatable tasks, but humans must lead when nuance, accountability, urgency, business impact, or heightened emotions arise, avoiding frustrating handoffs. Key AI adoption mistakes include automating before documenting processes and using AI primarily for cost cutting, which can create “fast mess.” FIT avoids pitfalls by automating documented low-friction work, keeping clear human escalation paths, and measuring quality, resolution, satisfaction, and confidence—not just speed.Learn more: https://www.fittechnologies.com/it-services/managed-it-msa/

SummaryJustin Montgomery shares his journey from nurse practitioner to successful course creator, emphasizing the importance of niching, delivering value, and launching quickly without perfection. Learn how to identify your market, create compelling content, and survive AI competition by sharing your unique point of view.TakeawaysThe importance of niching and market researchCreating and launching courses quickly and efficientlyThe value of sharing your unique point of view in contentChapters00:00 From Nurse Practitioner to Entrepreneur05:03 Monetizing Expertise: The Journey to Course Creation08:03 Identifying Your Niche and Market10:47 The Power of True Fans in Business13:47 Understanding Value in Course Creation16:45 Marketing Strategies for Course Creators19:58 Content Creation: The Key to Engagement22:45 The Importance of Point of View in Education25:48 AI and the Human Touch in Learning34:04 The Human Touch in a Digital World37:46 Building a Course Business: Key Ingredients40:53 The Importance of Delivering on Promises46:44 Overcoming Production Hurdles51:39 The MVP Approach: Launching Your Course58:31 Final Thoughts: Just Get It Out ThereConnect with Justin: https://procoursestart.com/Credits:Hosted by Ryan RoghaarProduced by Ryan RoghaarTheme music: "Perfect Day" by OPM  The Eggs Podcast Spotify playlist:bit.ly/eggstunesThe Plugs:The Show: eggsthepodcast.com@eggsthepodcast on X and InstagramMike "DJ Ontic": Shows and info: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠djontic.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@djontic on twitterRyan Roghaar:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠rogha.ar

Ryan Crownholm is an army veteran, serial entrepreneur, and founder of MySitePlan.com and DirtMatch.com. He is also the president and founder of Crown Capital Adventures Inc. When a runaway truck left him with a shattered femur and punctured lungs on a California hillside, he almost lost everything. Watching his business thrive without him from a hospital bed, Ryan discovered the leadership lesson that would change everything: Knowing firsthand how broken the construction industry was, he turned that experience into technology that now serves over 70,000 customers nationwide. Listen in as Ryan shares his incredible journey from living out of his car to building AI-powered companies and why he believes the entrepreneurs who thrive in the next decade will be the ones who learn to work smarter, not just harder. His book, "The Hustle Trap," is a guide for how to do less work while making more. Timestamps: 01:25 The Accident That Changed Everything 03:35 Beginnings in Construction  05:53 Exiting 07:38 MySitePlan 08:19 The Hustle Trap 10:25 Capitalizing On AI 17:30 AI Disruption 22:07 The Human Touch 24:35 Leadership Shift 25:51 Volunteering for Purpose and Mentorship 27:43 Staying Calm 29:45 Freedom Through Travel and Adventure 32:35 Books Beliefs and Entrepreneur Advice 34:31 Work for Yourself Mindset Links: Ryan's Website: https://www.ryancrownholm.com/ The Hustle Trap: https://a.co/d/07LOoCEo  

Ken Troupe is a sports business veteran and co-founder of Sports Biz Advisors, working with teams and technology companies across professional and collegiate athletics. With decades of experience in ticket sales, relationship-driven revenue, and now sports technology consulting, Ken's seen every wave of "the next big thing" — and he's got a healthy skepticism about who's actually using AI versus who's just slapping the label on their pitch deck.In this episode, Ken breaks down what's actually happening with AI adoption in sports business, why relationship-driven sales still can't be replicated by bots, and where teams are finding real value (and where they're just chasing buzzwords).In this episode:Why only 18-19% of sports professionals are actually using AI tools — despite everyone claiming they areThe AI buzzword problem: vendors saying "we're AI" without being able to articulate what they're actually doingHow AI is making individual jobs more efficient (note-taking, email cleanup, content creation) before it tackles bigger organizational challengesWhy ticket sales jobs aren't going away: the human relationship factor AI can't replicate (yet)The hilarious story of a team that accidentally named their AI sales bot after a successful adult film starHow user-generated content platforms like Fanways are using AI to extract metadata (number of TVs at a tailgate, what beer fans are drinking) and feed it directly into CRM systemsKen's approach to AI in the classroom at SMU: use it to refine your original thought, not replace itWhat we're getting wrong: assuming everyone who says they're an "AI expert" actually knows what they're talking aboutWhat we're getting right: staying curious about how AI can drive revenue in a results-obsessed industryConnect with Ken Troupe & Sports Biz Advisors: LinkedIn & sportsbizbuilders.com & fanwayzPowered by The Lead Ref — The Lead Ref is an AI-powered lead marketplace connecting customers with the right businesses — and giving providers exclusive, high-intent opportunities. No shared leads. No spam. No race to the bottom. AI-Powered. With a Human Touch. TheLeadRef.com

Send us Fan MailWelcome back to the Laundromat Resource Podcast! In this episode, host Jordan Berry is joined by Joe Chenot, Interim Vice President of Customer Development at Foltex, to shine a spotlight on one of the laundry industry's most underutilized tools: the Foltex folding machine. If you've ever felt overwhelmed by the time-consuming folding process in your wash and fold, pickup and delivery, or commercial laundry business, this episode is for you.Jordan Berry and Joe Chenot break down why folding is the biggest bottleneck in laundry operations and how Foltex folding machines can revolutionize your workflow. They explore which types of laundromat owners stand to benefit most from automation, discuss the features and versatility of various Foltex models, and share real-world advice on recognizing when it's time to invest in this game-changing equipment.On top of that, you'll hear how Foltex's customer-focused approach goes beyond just selling a machine—they're committed to hands-on training, personalized customer support, and building genuine relationships with every owner. Whether you're running a small drop-off service or scaling a large commercial laundry operation, this conversation will get you thinking about what it takes to level up your business and reclaim valuable hours in your week.Plus, Jordan Berry announces an upcoming live Q&A with Joe Chenot, where you can get all your Foltex questions answered and see what this innovative equipment can do for your operation.Tune in for actionable insights, expert advice, and the behind-the-scenes story of a company making a real difference in the laundry industry!In this episode, Jordan and Joe discuss:00:00 "Joe & Fulltex Q&A"05:50 Bridging Industry Gaps with Care06:28 "Machines with Human Touch"12:20 "Scaling Laundry Operations Challenges"13:20 Fultex: Guiding Laundry Business Growth16:48 Automated Laundry Sorting Solutions22:21 Elevating Customer Service Standards25:21 Bidirectional Conveyor Benefits27:34 "Tech Adoption for Owners"32:38 Folding Bottleneck in Laundry Operations34:37 "Mindful Business Setup Approach"38:08 "Laundry Equipment Features Explained"43:49 "Fulltex Support and Pride"46:51 "Two Actions: Decide & Join Q&A"48:05 "Live Q&A April 3rd"

Most contractors are still hiding their prices. But customers are already finding that information somewhere else. In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Paul Redman, President of Contractor Commerce, to break down the real impact of transparent pricing in home service businesses. They discuss why pricing transparency is no longer optional, how AI search and Google are already surfacing pricing data, and why contractors who don't adapt risk losing control of the customer conversation. Paul shares how online pricing tools, conversational AI, and e-commerce experiences are changing the way homeowners shop for HVAC and plumbing services. They also dive into the biggest fears contractors have around showing pricing and why most of those fears are outdated. If you're wondering whether putting pricing on your website will hurt or help your business, this episode will completely change how you think about it. What You Will Learn in This Episode • Why customers ask about price before anything else • The real reason homeowners want pricing transparency • Why hiding your prices doesn't protect you anymore • How AI search and Google are already exposing pricing data • The difference between showing exact pricing and guiding expectations • How online pricing tools increase conversions and reduce friction • Why competitors already know your pricing • How transparent pricing reduces objections and builds trust • The role of financing in pricing presentation • How contractors can use pricing to capture leads earlier in the buying journey • Why owning the conversation is critical in modern marketing Timestamps 00:00 "AI E-Commerce for Contractors" 04:35 "Building Roots, Launching Dreams" 07:28 "Conversational Search and HVAC Insights" 11:09 "AI Transforming Buying Process" 15:17 Google's AC Estimate Feature 17:11 "Fear of Reviews Stalling Growth" 21:54 "Car Pricing and Consumer Reasoning" 23:45 "Conversational Commerce Second Opinion Tool" 27:53 "Answering Customer Price Questions" 30:26 "Call Tracking Maximizes Marketing" 34:25 "Legacy Version and Migration Options" 37:45 "Infuse: Streamlining Buyer Journey" 40:43 "Craigslist Goat Prank Unveiled" 44:02 "Balancing AI and Human Touch" 48:33 "Connect with Contractor Commerce" Follow the Host and Guest Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Joshua Crouch: https://www.linkedin.com/in/josh-crouch/ Paul Redman: https://www.linkedin.com/in/paul-redman/ Contractor Commerce: https://www.linkedin.com/company/contractor-commerce/ Connect with Us LinkedIn - https://www.linkedin.com/company/service-business-mastery TikTok - https://www.tiktok.com/@servicebusinessmastery Facebook Group - https://www.facebook.com/groups/servicebusinessmasterypodcast Instagram - https://www.instagram.com/servicebusinessmasterypodcast Register for NHPC26 in Columbus, OH (April 13-16) and save $270! Use code MASTERY for the $825 rate: nhpc26.org/svc-mastery | Registration deadline: April 9 This episode is kindly powered by: UpFrog: upfrog.com MarketStorm is an AI-powered advertising platform. Results vary by market, budget, and campaign configuration: https://marketstorm.ai/ Get Your 14-Day Free Trial with CallRail!: https://www.callrail.com/sbmpod CompanyCam: https://companycam.com/ Breezy: https://getbreezyapp.com/ Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo 

AI is reshaping the way we train the next generation of clinicians, but the human touch in medicine remains more vital than ever. On this episode, host Dr. Travis Bias talks with Dr. Karim Hanna, a family physician and clinical informaticist, about the future of medical education in the age of AI. Listen now to discover how we can balance innovation with compassion to prepare physicians for a new era of healthcare. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

In this episode of The Responsive Lab, Carly and Scott sit down with Griff Bohm. As one of the founders of Momentum, an AI-powered donor engagement platform for mid-level & major gifts, Griff brings unique insights into how artificial intelligence can transform fundraising without losing the human connection that drives giving.You'll hear about:• Starting with problems instead of solutions when adopting AI tools• Building major gift programs that leverage technology to create more donor time• Understanding why major giving continues to grow as a percentage of overall fundraising• Recognizing donor expectations for personalized, impact-focused communication• Preparing teams for an AI-enhanced fundraising future• Identifying practical AI applications that remove friction from daily work• Creating systems that amplify relationship-building rather than replace itLinks:Connect with Griff: https://www.linkedin.com/in/griffinbohm/Learn more about Momentum: https://virtuous.org/momentum/Looking for technology that helps you build deeper donor relationships with less work from your team? Learn more at https://virtuous.org/.

In this episode of the Astonishing Healthcare Podcast, we sit down with Amit Srivastava, Vice President and Head of AI at Judi Health and dive into the practical applications of artificial intelligence (AI) within the US healthcare system.Have you ever wondered how AI can streamline notoriously manual clinical workflows? Amit shares his extensive background in AI, from early government projects to leading AI at tech giants, and explains why he joined Judi Health to help fix healthcare. Justin and Amit discuss the top use cases for AI today, including intelligent document processing that tackles the stubborn persistence of fax machines and paper claims, and the evolution of customer service through advanced, human-like AI agents. Finally, Amit offers a compelling glimpse into the future of proactive, personalized healthcare management, aided by AI.Episode HighlightsAmit discusses the massive potential AI offers to streamline manual clinical workflows, specifically by automating the ingestion of complex faxed documents, written text, and prior authorization forms.Intelligent document processing algorithms can achieve near-perfect accuracy, which reduces the time to response for prior authorizations and lowers operational costs.The deployment of customized AI agents in customer service can handle routine member inquiries, deflecting simple calls while assisting human representatives with complex issues.The future of healthcare AI lies in proactive, personalized systems that unify pharmacy, medical, dental, and vision data under a single platform.Related ContentAH086 - Balancing Technology and a Human Touch in Member Service, with Lisa Ellerhorst and Sonia PettisHealth Benefits 101: The Importance of Clinical ProgramsJudi Health wins 7 2026 Stevie® Awards for Sales & Customer ServiceHealth Benefits 101: Service Excellence & Scaling an Award-Winning Call Center ModelPharmacy Benefits 101: Prior AuthorizationsFor more information about Judi Health and this episode, please visit Judi Health - Insights.

Our season-long dissection of Daft Punk begins now! In episode one, we trace Thomas Bangalter and Guy-Manuel de Homem-Christo's origins in Paris - from their rock band Darlin' to their discovery of electronic music and first single “The New Wave.” Then we break down their breakthrough track “Da Funk,” revealing what it shares with Beethoven's most famous symphony and how to build its iconic synth sound from scratch. Follow @dissectpodcast on ⁠Instagram⁠, ⁠Twitter⁠, or ⁠TikTok⁠. Host: Cole Cuchna Video Editor: Kevin Pooler Additional Editing: Iulia Ciobanu Additional Production: Justin Sayles Theme Music: Birocratic Learn more about your ad choices. Visit podcastchoices.com/adchoices

Send a textDive into this episode of The Unstoppable Marketer® Podcast as Mark Goldhart and Trevor Crump unpack the hottest e-commerce trends, financial modeling success stories, and strategies for scaling brands using Meta. They tackle misconceptions around ROAS, discuss how AI is transforming creative workflows and media buying, and explore future industry shifts—covering everything from competitive advantages to the impact of AI on marketing jobs. Whether you're a D2C founder or e-commerce enthusiast, you'll gain actionable insights on maximizing profit, leveraging technology, understanding true breakeven points, and staying ahead in a rapidly evolving landscape. Subscribe for data-driven strategies, real-world examples, and honest takes on what's next for digital marketing!Connect with The Unstoppable Marketer® on Instagram, TikTok, Facebook, X, and YouTube @unstoppablemarketerpodcast, and let us know how you're telling your brand story this year!00:00:00 – Casual Host Introduction00:01:34 – E-commerce Topic Overview00:04:21 – Meta Platform Misconceptions00:07:13 – Scaling and ROAS Insights00:11:03 – Client Hesitation and Visualization00:16:15 – Sponsor Break: BFF Creative00:20:02 – AI's Impact on Marketing00:28:17 – Human Touch in Marketing00:33:32 – Political Blowback Against AI00:39:04 – Real-Life AI Use Cases

If you've been curious about using AI in your business but feel unsure where to start—or worried it might make your content sound generic—this episode will completely shift the way you think about it.In this episode, I sit down with AI educator and strategist Kinsey Soderberg to talk about how female entrepreneurs can use AI intentionally to support sustainable business growth without burnout.We dive into the biggest mistake most entrepreneurs make when using tools like ChatGPT (and why it leads to robotic content), how to train AI to actually understand your brand voice, and why creating a brand blueprint is the key to making AI work for you instead of against you.Kinsey also shares how AI can help entrepreneurs build smarter systems, scale high-touch personalization, and create more freedom in their schedule without sacrificing authenticity or connection.And we have a powerful conversation about something many women don't talk about enough: the guilt some female entrepreneurs feel around using AI, and how reframing it as a collaboration partner instead of a shortcut can change everything.If you want to simplify your marketing, protect your time, and build a business that truly supports your life, this episode will help you start using AI in a way that feels aligned, strategic, and sustainable. Today you'll hear:02:17 – Why AI exploded in the online business space and what's shifting for entrepreneurs in 20264:44 – The hesitation many women entrepreneurs feel about using AI (and how to reframe it)08:53 – Why community and conversation are key to learning AI as a female entrepreneur09:35 – How Kinsey uses AI daily as a “collaboration buddy” for strategy, planning, and content11:07 – AI tools that support podcasting, automation, and streamlined content creation17:36 – The future of AI agents, automations, and what entrepreneurs should start paying attention to19:40 – The biggest mistake people make when using ChatGPT for their business20:24 – Why treating AI like a new intern changes the quality of the output you get22:20 – The power of creating a brand blueprint to train AI on your business24:47 – The five core elements that help AI understand your voice, audience, and offers26:58 – Why storytelling and personal experiences make AI-generated content feel authentic28:59 – How sharing your opinions and perspective helps AI create better messaging31:51 – Why AI can help you build a life-first business and reclaim time in your schedule Connect with Kinsey:Website: https://diywith.aiInstagram: https://instagram.com/authenticaiforentrepreneursFREE Resources:Reels Prompt Playbook for ChatGPT: diywith.ai/reels'Make AI Sound Like You (Not a Robot)' Micro Class: diywith.ai/class 

AI needs to be central to any organization's strategy today, but many are still not implementing the technology in the most effective ways. In this four-part special series, we'll share conversations from the recent HBR Strategy Summit to help you get ahead. In this episode, HBR editor in chief Amy Bernstein speaks with Nigel Vaz, CEO of Publicis Sapient, a digital transformation company. Vaz explains that many enterprise-wide AI initiatives fail because incentives, talent strategies and a sense of trust aren't considered thoroughly enough. He shares lessons from his front row seat to AI transformations in the last few years, and how he thinks you can create real operational value at scale.

Confidence isn't just mindset crap. It affects your pricing, your messaging, your sales conversations and your boundaries. And ultimately - whether your retreat fills or flops. In this episode, Shannon is joined by leadership expert, sales strategist, and bestselling author Nathan Jamail (she is biased, but he is pretty damn amazing) to unpack the real reason many retreat leaders struggle to sell out their events: lack of business confidence. They discuss: Imposter syndrome in the retreat industry Underpricing rooted in insecurity Overexplaining instead of leading What confident messaging actually sounds like How to build real, earned business confidence They also share that this episode was recorded in their new studio space in Austin - and you can now watch the full conversation on YouTube. If you've ever doubted yourself while launching a retreat, this episode will challenge and strengthen you. What You'll Learn Why confidence directly impacts conversions The hidden cost of underpricing How retreat leaders accidentally repel buyers The difference between loud marketing and confident leadership The discipline required to build real business confidence Key Takeaways Imposter syndrome doesn't disappear - it's managed through action. Underpricing signals insecurity to your audience. Overexplaining weakens authority. Confident leaders make clear decisions and stand by them. Confidence is built through preparation, skill, and repetition - not affirmations alone. Watch on YouTube This episode was recorded in our new studio space in Austin - go watch the full conversation on YouTube. Learn more about Nathan Jamail: https://nathanjamail.com/ Join Nathan and Shannon at the Forum: https://luxuryinbusinessretreats.mykajabi.com/retreat-industry-forum  Subscribe here:  The Retreat Leaders Podcast Resources and Links: Learn to Host Retreats Join our private Facebook Group Top 5 Marketing Tools Free Guide Get your legal docs for retreats Join Shannon in Denver at the Retreat Industry Forum  Join our LinkedIn Group Apply to be a guest on our show   Thanks for tuning into the Retreat Leaders Podcast. Remember to subscribe for more insightful episodes, and visit our website for additional resources. Let's create a vibrant retreat community together! Subscribe:  Apple Podcast | Google Podcast | Spotify ------ TIMESTAMPS Podcast Introduction and Studio Setup (00:00:02) Shannon introduces the podcast, new studio setup, and her guest, Nathan, her husband. The Importance of Confidence for Retreat Leaders (00:02:09) Shannon highlights Nathan's confidence and introduces confidence as a key topic for retreat leaders. Confidence vs. Arrogance and Childhood Story (00:03:22) Nathan shares a story about their daughter and explains the difference between confidence and arrogance. Imposter Syndrome and Taking Action Afraid (00:05:33) Discussion about imposter syndrome, acting confident, and the importance of taking action despite fear. How Confidence Impacts Marketing and Messaging (00:06:31) Shannon explains how confidence (or lack thereof) affects marketing, pricing, and messaging for retreat leaders. Belief in Yourself and Authenticity (00:07:01) Nathan and Shannon discuss the need to believe in yourself first and the role of authenticity in confidence. Stage Fright and "Doing It Anyway" (00:09:18) Nathan admits to still feeling nervous before speaking, and Shannon encourages action despite nerves. Personal Example: London Workshop Doubts (00:10:14) Shannon shares her experience with self-doubt before hosting an international workshop and how she overcame it. Hospitality, Impact, and the Human Touch (00:11:55) Nathan discusses the difference between service and hospitality, and the unique impact of human connection. AI, Connection, and the Future of Retreats (00:12:52) They discuss how AI can't replace human connection, making retreats more valuable in the digital age. Example: AI Dating at Bars and the Need for Real Connection (00:16:07) Shannon and Nathan talk about people dating AI at bars, emphasizing the growing need for real-life connection. Projecting Confidence and Sales Conversations (00:17:13) They discuss how lack of confidence is projected in sales and the importance of confidently presenting value. Vulnerability, Mistakes, and Being Confidently Wrong (00:18:18) Nathan explains that vulnerability increases confidence and that it's okay to be wrong—just be confidently wrong. Learning from Mistakes and Seeking Knowledge (00:19:42) Shannon and Nathan discuss learning from mistakes, attending events, and the value of learning from others. The Power of Learning, Confidence, and Motivation (00:23:44) Nathan shares a formula: learning increases confidence, which boosts motivation, using events and yoga as examples. Closing and Call to Action (00:25:01) Shannon wraps up, encourages listeners to attend events, and thanks Nathan for joining the episode.  

In this episode, Matt sits down with Katherine Pack to explore what it really takes to sell into senior living today. Katherine explains why so many vendors miss the mark: they bring in aggressive, feature-first playbooks from other industries without taking the time to understand the culture, language, and emotional reality of senior living. Her core message is simple but powerful: this is an industry built on trust, and vendors have to lead with heart, curiosity, and real understanding of people.Katherine also shares how the senior living buyer has changed over the last few years. After a wave of rushed technology adoption and poorly implemented tools, operators have become far more intentional. Buying decisions now involve more stakeholders, more scrutiny, and better questions, which means vendors need to earn trust through transparency, preparation, and consistent follow-through.The conversation also dives into what modern sales excellence looks like in this space. Katherine makes the case that being human and being operationally strong are not opposites. The best vendors pair relationships with structure: thoughtful discovery, disciplined follow-up, honest communication, and a clear understanding of who they are serving. If you sell into senior living, this episode is a strong reminder that the human touch is not a soft skill here — it is the strategy.Guest bioKatherine Pack is a senior living technology sales leader and former VP of Sales with more than a decade of software sales experience. She entered the senior living space in 2020 through an operator-built enterprise software company, where she developed a strong understanding of how providers evaluate, implement, and use technology in real-world settings.Timestamps02:42 — Katherine's path into senior living and how an operator-built software company shaped her view of the industry.04:59 — What vendors get wrong about selling into senior living and why “heart” matters more than a generic sales playbook.07:19 — Why the best outreach feels personal, informed, and persistent without becoming annoying.09:44 — How the senior living buyer has evolved and why decision-making is now more intentional and team-based.13:50 — Why relationships still need structure, process, and disciplined follow-up to work.16:06 — Honesty, transparency, and why overpromising is one of the fastest ways to lose trust.24:48 — How sales and marketing can better align around buyer language, qualified leads, and personalization.29:41 — Conference strategy, follow-up discipline, and getting more ROI from events.37:27 — Katherine's advice to her younger self and why senior living became such a meaningful fit.

The colleagues at the Virtua Access Center are often the first voice patients hear when they begin their healthcare journey. In this episode, Lia Simmons recounts her inspiring path from navigator to director of the Access Center and reflects on the meaningful connections that shape every call. She also shares her passion for performing arts and competitive dancing. Her story is a powerful example of resilience, compassion, and the Culture of WE in action.

My friend (and On Brand with Jimmy Fallon co-star) Pyper Bleu is joining me on the podcast today to share her perspective on the effects of AI and the algorithm on retail.Our conversation starts with Pyper peeling back the curtain on how she built a platform of 400K subscribers on her YouTube channel Lyfe of Pyper, and why she decided to shift offline and open a retail shop — plus she explains how they're so different.We also get honest about AI in our day-to-day — from using it to soften angry emails (there's humanity in that) to realizing AI-written "thank you" messages feel worse than no reply at all. Pyper shares why she stopped using AI for correspondence and actually got faster, and I open up about using AI to learn rather than just get answers. Plus, Pyper drops a killer tip about packaging that every toy inventor needs to hear.If you're feeling a little AI overwhelmed, this podcast is your safe space. Cozy up with a warm cup of tea and give it a listen.

In this podcast swap episode, Dustin sits down with Ashish Fernando, Founder and CEO at EDMO as well as the host of the EDU Unlocked podcast, to unpack how AI is reshaping admissions and enrollment. From fixing broken transfer credit processes to building AI systems that prioritize both speed and student experience, Ashish shares what he's learned from years of conversations with presidents and CIOs. The big idea? AI shouldn't replace humans in higher ed — it should remove friction so institutions can deliver a better, more affordable experience for students. Guest Name: Ashish Fernando - Founder & CEO at EDMO Guest Social: LinkedIn Guest Bio: Ashish Fernando is the Founder and CEO of EDMO and iSchoolConnect, companies dedicated to revolutionising student admissions through artificial intelligence (AI)-driven solutions. Mr Ashish obtained a Master's degree in business administration at Bentley University in Massachusetts, USA, having achieved a first Master's, in biotechnology, at Sathyabama University in India. At EDMO, his mission is to empower enrolment and admissions teams to make a profound impact with more students, guide students to align their educational choices with career aspirations and bridge the gap between education and the workforce for real-world success. - - - -Connect With Our Host:Dustin Ramsdellhttps://www.linkedin.com/in/dustinramsdell/About The Enrollify Podcast Network:The Higher Ed Geek is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Dr Steve and Dr Scott discuss: 1. Scott literally wrote this in the show notes: "Something about dabblecom, was napping" 2. Is there a difference between medical school today and in the past? 3. Virus talk 4. TCM and Ayurvedic 5. How sensitive is the human touch 6. Alzheimer's and beta amyloid, cancer protection, all kinds of sh!t Please visit: ⁠⁠⁠⁠⁠⁠STUFF.DOCTORSTEVE.COM⁠⁠⁠⁠⁠⁠ (for dabblegames at cost and more!) ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠simplyherbals.net/cbd-sinus-rinse⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ (the best he's ever made. Seriously.) ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠instagram.com/weirdmedicine⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠x.com/weirdmedicine⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠fightthedabbler.com⁠⁠⁠⁠⁠⁠ (help Karl and Shuli win their LOLsuit) ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠youtube.com/@weirdmedicine ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠(click JOIN and ACCEPT GIFTED MEMBERSHIPS. Join the "Fluid Family" for live recordings!) CHECK OUT THE ROADIE COACH stringed instrument trainer! ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠roadie.doctorsteve.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ (the greatest gift for a guitarist or bassist! The robotic tuner!) see it here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠stuff.doctorsteve.com/#roadie⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ GET YOUR TROY SMITH ARTWORK FROM "WET BRAIN: THE GAME OF TROLLS AND LOSERS!" get it here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ dabblegames.myshopify.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ (a most-fun party game!) each shipment comes with some awful tchotchke! Also don't forget: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Cameo.com/weirdmedicine⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ (Book your old pal right now because he's cheap! "FLUID!") Most importantly! ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠CHECK US OUT ON PATREON! ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ALL NEW CONTENT! Robert Kelly, Mark Normand, Jim Norton, Gregg Hughes, Anthony Cumia, Joe DeRosa, Pete Davidson, Geno Bisconte, Cassie Black ("Safe Slut"). Stuff you will never hear on the main show ;-) Learn more about your ad choices. Visit podcastchoices.com/adchoices