Podcasts about Human touch

From Basketball Court to Doctorate—My Crazy Journey!Contact Dr. J : https://www.reviveandriseconsulting.com/Learn the mindset and moves that lead to real results. Please visit my website to get more information: http://diversifiedgame.com/

In this episode of the Used Car Dealer Podcast, Zach sits down with Aaron Kleinhandler, CEO of Better Car People, to discuss how AI-powered technology and live agents are transforming dealership engagement.Aaron shares lessons from his private-equity journey leading Spectrio, insights from scaling Better Car People through acquisitions like Proactive Dealer Solutions, and his philosophy on balancing automation with human touch in the BDC.The conversation covers omnichannel customer expectations, loyalty challenges, dealership adoption hurdles, and what the future of AI-driven customer experience looks like in automotive retail.Whether you're wrestling with reconditioning times, service retention, or scaling lead response, Aaron's perspective offers practical takeaways for independent and franchise dealers alike.⏱️ Key Questions & Timestamps00:35 – What lessons from leading Spectrio through multiple acquisitions shaped how you now lead Better Car People? 05:27 – When you took the CEO role at Better Car People, what vision did you have, and what has surprised you about automotive? 07:43 – How do you balance AI automation with human interaction to maintain personalization while scaling responsiveness? 09:50 – Since acquiring Proactive Dealer Solutions in 2024, how have you expanded Better Car People's capabilities and value for dealerships? 13:10 – What does onboarding look like for Brooke.ai and other AI tools—how do you get from “B+” to “A+” performance? 17:44 – How do you see omnichannel, human-assist AI evolving for dealerships in the next few years? 22:09 – With reconditioning, service retention, and inventory challenges, how is Better Car People supporting dealers with loyalty and follow-ups? 25:09 – What can you share about the upcoming new product release from Better Car People? 26:55 – How do you see dealership customer experience changing over the next 3–5 years, and what role will AI play?Rapid Fire (29:36):What excites you most about your work at Better Car People today?One tech tool you can't run your business without?In one word, what's the biggest opportunity for dealers today?

Chemical companies may see drastic AI-driven changes in sales, marketing, supply chain and product development but it will always augment, not replace humans. -          Companies need to work out their pain points and ambition-          Quantifying AI's business value is a key challenge-          Companies often run siloed projects without a unified strategy-          Clean, trusted data is essential for AI success-          AI should augment, not replace, human decision-making-          Governance and ethical frameworks are critical safeguards-          AI can reshape supply chains and customer engagement-          Cultural change and workforce education are vital-          AI raises questions about intellectual property-          AI adoption in chemicals is still at an early stage In this Think Tank podcast,  ICIS journalist Will Beacham interviews AI entrepreneur and consultant Eleanor Manley, Sebastian Rau, director of advanced analytics for ICIS and Carlos Soares, senior vice president for data, analytics & AI at Brenntag. 

August 25, 2025: Margaret Ptacek, Vice President of Client Solutions from Experis Health, tackles three critical shifts happening in healthcare today. The conversation explores Hackensack Meridian's statewide hospital-at-home expansion and examines how healthcare systems can deliver acute-level care in patients' homes without compromising safety or quality. When staffing shortages threaten a new hospital's ability to provide basic services, the discussion turns to virtual solutions and workforce resilience strategies. Can technology and strategic partnerships solve healthcare's most pressing operational challenges while maintaining financial sustainability? Margaret shares insights from real-world implementations that are reshaping how care is delivered beyond traditional hospital walls. Key Points: 01:38 Remote Patient Monitoring and AI in Healthcare 07:01 Hospital at Home: Expanding Care Models 13:54 Addressing Staffing Shortages in Healthcare 18:22 Blending Technology and Human Touch in Healthcare News Articles:  Remote Patient Monitoring (RPM) Devices Transform Patient Monitoring, Show Promise for Reshaping Cancer Care Hackensack Meridian Expands Hospital-at-Home to Improve Patient Care Statewide New Hospital Struggles with Staffing Shortages X: This Week Health LinkedIn: This Week Health Donate: Alex's Lemonade Stand: Foundation for Childhood Cancer

This episode is brought to you by https://www.ElevateOS.com —the only all-in-one community operating system.Ever notice how the simplest words carry the most weight?In today's episode of the Multifam Collective, I unpack a quote from Rudyard Kipling: "Words are, of course, the most powerful drug used by mankind." That line hit me—and it got me thinking about the two most powerful words in the world of Multifamily leadership: please and thank you.These aren't just playground pleasantries. They're foundational tools in shaping culture, creating community, and leading with authenticity.In a world driven by speed, automation, and PropTech innovation, we sometimes forget the human side of the equation. Ironically, the word please is one of the most expensive tokens in Large Language Models like OpenAI's GPT. And yet in real life, it's often the cheapest thing we forget to give.Let this be your reminder: in Multifamily, where relationships are the currency of success, manners matter more than ever.Please watch this.Thank you for being here.Like, comment, and subscribe to keep the conversation going.For more engaging content, explore our offerings at the[https://www.multifamilycollective.com](https://www.multifamilycollective.com/) and the [https://www.multifamilymedianetwork.com](https://www.multifamilymedianetwork.com/)Join us to stay informed and inspired in the multifamily industry!

AI, IVR, and the Human Touch in Contact Centers  Shep interviews Mark Rohan, Co-Founder and COO of Klearcom. He discusses the importance of balancing digital and human support, and how embracing AI and change can lead to world-class customer service.  This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:    Why do many customers still prefer voice support over digital self-service or AI solutions?  What percentage of customers are likely to leave a company after a negative experience with automated phone systems?  How can companies use technology to detect and resolve customer service issues in real time?  Why is it important for companies to offer both digital and human support options?  What role does artificial intelligence play in modern customer support?  Top Takeaways:    The customer experience begins the moment you first attempt to communicate with a business, whether  through a chatbot, a phone call, or an email. Every interaction creates the customer's impression of the organization. Be easy to do business with right from the very beginning.   Tools like Interactive Voice Response (IVR) menus and AI chatbots can make the difference between customer satisfaction and frustration. Studies show that around 73% of people will avoid a business if they have a bad encounter with an automated phone menu. That means companies could lose customers before they even have a chance to help them.   No matter how good AI and digital options become, there will always be moments when people want to talk to another person. AI and digital options may deliver the quickest response for routine or predictable issues that customers encounter day to day. However, when issues are urgent or sensitive, most customers prefer to hear a reassuring human voice.   Businesses that stick with doing things "the way we've always done it" put themselves at risk of falling behind. Adapting to new technologies, even if it feels uncomfortable, keeps companies competitive and relevant.   Customers don't just compare one business to its direct competitors. Instead, they compare every interaction to the very best experience they've ever had, no matter where that was. If another company makes things quick and easy, customers expect you to do the same. Companies must continuously strive to be proactive, responsive, and raise their own standards.   Every issue that a customer encounters is an opportunity to be memorable and to create loyalty. If a problem occurs and is resolved quickly and kindly, customers may trust the company even more than if nothing had gone wrong.   Plus, Shep and Mark discuss what world-class brands are doing differently when it comes to integrating technology into their processes. Tune in! Quote:   "Everybody remembers the poor experiences, but very few people remember the good ones. You can't always deliver a perfect customer experience, but you do your best to deliver the best you possibly can."  About:    Mark Rohan is the Co-Founder and COO of Klearcom. He has 20 years of experience in telecom and IT, and is a strong advocate for seamless customer experiences.  Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.    Learn more about your ad choices. Visit megaphone.fm/adchoices

Your apps are better, your processes smoother, your metrics stronger. But as members go increasingly digital, are you accidentally engineering yourself out of their lives?In this episode of Grow Your Credit Union, host Joshua Barclay and co-host Becky Reed welcome Tim Schmitt, Chief Experience Officer at PFP Services, to explore why the biggest member experience mistake might be hiding in plain sight, how protection products can become trust-builders instead of payment-killers, and what's actually driving credit union growth.A huge thanks to our sponsor, PFP Services. Credit Unions know that engagement is key to success. PFP Services brings expertise, resources, and passion to help you build strong connections with your members. Our goal is to grow your credit union together, forming lasting bonds every step of the way. Partnering with us means a mutually beneficial relationship with absolutely no cost! Visit familysecurityplan.com/credit-unions/ to learn more. 

Why Starbucks Must Choose: Connection or Convenience? The future of brand trust lies in one powerful decision.In an ever-evolving world dominated by technological advancements, companies face a pivotal challenge. It isn't just about adopting the latest technology; it's about striking a balance with the irreplaceable human touch. Today, we delve into the journey of Starbucks and explore how a brand known for creating a communal coffeehouse vibe navigates redefining its identity amid technological progress. Follow & Subscribe:WhatsApp: ⁠⁠https://bit.ly/TOP_WA2 ⁠⁠ YouTube: ⁠⁠https://bit.ly/TOP_YouTubeVideosPritish Sanyal: https://www.linkedin.com/in/pritishsanyal/

In this episode, Armen Shirvanian explores the intersection of artificial intelligence and creativity, discussing how to co-create with AI while maintaining the human touch. He delves into copyright issues surrounding AI-generated content, the implications of the EU AI Act, and the dual nature of AI as both a tool for enhancing creativity and a potential […]

How can you use AI to stand out in your job search—without sounding like a robot?In this episode of Risky Conversations, I sit down with executive coach and Eunioa founder Rosey Singh to explore practical, proven ways to combine AI tools with human insight for career success.You'll learn how to:Optimize your resume to pass Applicant Tracking Systems (ATS) without losing your unique voiceUse ChatGPT and other AI tools to speed up your job search strategyAvoid the “generic copy” trap that immediately turns recruiters awayTell a cohesive career story that speaks to both AI, human recruiters, and industry expertsLeverage coaching to break through career plateaus and land big wins—like the client who went from $80K to $170KWhether you're actively job hunting or preparing for your next career move, this conversation is packed with actionable tips and behind-the-scenes recruiter insights to help you land interviews faster.

Highlights from their conversation include:The G10 Fulfillment Founding Story (1:04)Mark Becker's Career Background (3:19)Early E-commerce and Amazon Insights (6:31)Evolving Customer Demands & Service Model (7:59)Warehouse Network Strategy (8:45)Network Optimization & Data-Driven Decisions (11:01)Automation in B2C vs. B2B Fulfillment (15:56)Philosophy on Robotics & Automation Investment (19:15)Robotics Implementation & Efficiency Gains (21:49)Limits of Robotics in Fulfillment (25:06)Future of Warehouse Networks (26:14)This or That Segment to Close (27:46)Final Thoughts and Conclusion (29:24)Dynamo is a VC firm led by supply chain and mobility specialists that focus on seed-stage, enterprise startups.Find out more at: https://www.dynamo.vc/

08-07-2025 Landi Burns Learn more about the interview and get additional links here: https://usadailystandard.com/2025/08/12/in-a-world-where-technology-can-plan-your-trip-its-the-human-touch-that-saves-it/ Subscribe to the best of our content here: https://priceofbusiness.substack.com/ Subscribe to our YouTube channel here: https://www.youtube.com/channel/UCywgbHv7dpiBG2Qswr_ceEQ

Welcome to a new episode of Business Lunch! In this episode, Roland Frasier and Richard Lindner take a look at the current trend of running businesses with ultra-lean teams, the role of AI in operational efficiency, and the real impact these choices have on business value and potential for acquisition. Whether you're a founder, operator, or executive looking to optimize your team, scale profitably, or prepare your business for sale, this episode is packed with insights on balancing technology, human capital, and long-term growth.Highlights:"It's a badge of honor to operate with as few people as possible.""If you're a lifestyle business, build a lifestyle business. If you're building to sell, you're selling the ability to execute.""Trying to be lean in customer support is usually to give poor customer support.""Small businesses that are overly lean are just not going to be as marketable as companies that have redundancies."Timestamps:00:00 – Introduction01:05 – The Lean Team Trend: Entrepreneurs and the new badge of honor02:44 – Three Business Models: Lifestyle, lean tech, and scalable teams05:49 – Technology as Amplifier: Roles for tech and humans08:13 – The Customer Support Cautionary Tale: $40M savings gone wrong12:16 – Human Touch in Customer Service: Why empathy matters15:45 – Transferable Value: The importance of cross-training and redundancy19:28 – Critical Roles for Lean, Profitable Companies: Finance, marketing, sales, and tech24:26 – Departmental Tech Specialists: Bridging humans and AI30:16 – Digital Marketer's AI Solutions: How to get started and who it's forCONNECT • Ask Roland a question HERE.RESOURCES:• 7 Steps to Scalable workbook • Get my book, Zero Down, FREETo learn more about Roland Frasier

About the Guest(s):Trevor Houston is a dynamic career strategist known for empowering job seekers to overcome hiring biases and leverage modern tools for professional advancement. As the host of "Who You Know Show," Trevor combines his background in business development and personal branding with cutting-edge technology, including AI and social media strategies. His approach helps individuals stand out in the job market and secure meaningful employment opportunities.ChatGPT is an advanced AI language model by OpenAI, designed to engage in meaningful conversations, assist with tasks, and offer a wealth of knowledge spanning various domains. Though not a "guest" in the traditional sense, ChatGPT acts as a co-host, enriching the dialogue with insights into AI's evolving role in the workplace.Episode Summary:In this engaging episode of the "Who You Know Show," host Trevor Houston is interviewed by the innovative AI language model, ChatGPT. The conversation begins with an intriguing discussion on the potential for AI to transform the hiring process, yet Trevor emphasizes the enduring importance of human intuition and connection in decision-making. As they navigate several complex topics, the episode sheds light on how job seekers can creatively overcome age bias, utilize AI for their benefit, and strategically market themselves on LinkedIn.Throughout the episode, Trevor Houston highlights tactical approaches for job seekers to enhance their visibility. By emphasizing personal branding and content creation, Trevor introduces the "seven Cs to careers and cash flow," a methodology that intertwines consistent online presence with engagement to foster career progress. AI's rapid technological advancements serve as a recurring theme, with Trevor expressing both enthusiasm and cautious skepticism about its implications for job seekers and the broader employment landscape.Resources:Trevor Houston on LinkedIn: https://www.linkedin.com/in/trevorhouston/Career Transition Summit: https://event.webinarjam.com/register/67/04404igv LinkedIn e-book: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://online.flippingbook.com/view/714118097/⁠⁠⁠⁠⁠⁠⁠  ⁠⁠⁠⁠⁠⁠⁠Subscribe: ⁠⁠⁠⁠⁠⁠⁠⁠https://podcasters.spotify.com/pod/show/who-ya-know-show ⁠⁠⁠⁠⁠⁠⁠⁠Trevor Houston is a licensed financial professional offering insurance/financial products through various carriers. For more info visit ⁠⁠⁠⁠⁠⁠⁠⁠http://cpwstrategies.com Chapters:(0:00) Overcoming Age Bias and Maximizing LinkedIn for Job Seekers(8:10) Leveraging Authentic Voice and AI for Effective Content Creation(13:41) The Balance Between AI and Human Intuition in Hiring(16:39) Adapting to Rapid Technological Change and Overcoming Overwhelm(20:25) Balancing AI Advancements with Ethical Responsibility and Human Connection(28:13) Creative Job Search Strategies for Maximum Visibility(34:19) Next Level LinkedIn Strategies for Job Seekers(39:54) Leveraging Newsletters and Video for Industry Leader Engagement(43:59) Leveraging AI and Collaboration for Job Seeker Visibility(46:30) Innovative AI Avatars for Personal Branding and Job Search(53:56) Embracing ADHD as a Superpower for Creativity and Innovation(57:38) Exploring Unique Strategies and Insights with ChatGPT

When trailblazing AI news drops, we talk about it. Today, Sid Meadows takes the host chair while Marc travels, and we open with the launch of ChatGPT-5. We look at what's changed, how the update works, and the creative ways people might use its app-building features. The conversation flows into the real highs and lows of content creation.  We share our experiences bringing ideas to life and the challenges of staying centered and avoiding burnout. We also unpack what authenticity could mean in an age of AI. To wrap up our week, we share wins and cheer each other on for the progress we've made.Episode Highlights: [02:01] Launch of Chat GPT-5[04:16] Building Apps with Chat GPT-5[08:23] Discussion on Chat GPT-5 Features[16:51] Preferred Podcast Platforms and Shows[22:40] Pros and Cons of Being a Content Creator[28:08] AI in Content Creation[29:35] Human Touch in AI Content[31:30] Ethics and Authenticity in AI Content[36:57] Thought Leadership and AI[46:41] Weekly WinsLinks & Resources: Join The Empowered Podcasting Facebook Group:www.facebook.com/groups/empoweredpodcasting⁠Get Your Tickets for The Empowered Podcasting Conference:www.empoweredpodcasting.comThe Story Lab: https://open.spotify.com/show/3SbFTWpFM0rnFcrWw15cCzTwenty Thousand Hertz: https://www.20k.org/aboutDebate The News:https://debatethenews.comThe Feed: https://libsyn.com/the-feedThe Business Podcast Spotlight: https://onestonecreative.net/spotlightThe Podcast Manager Show: https://open.spotify.com/show/1NRODtVBXzMrujK2PDXNyvHow Leaders Lead: https://howleaderslead.com/podcastFinding Mastery:https://findingmastery.comRocky Mountain Marketing:https://bit.ly/4mu5u3zMarketing Trends Now:https://bit.ly/40VKRoTThe Faster Freedom Show:https://creators.spotify.com/pod/profile/fasterfreedomRemember to rate, follow, share, and review our podcast. Your support helps us grow and bring valuable content to our community.Join us LIVE every weekday morning at 7 am ET (US) on ⁠Clubhouse⁠: ⁠⁠⁠ https://www.clubhouse.com/house/empowered-podcasting-e6nlrk0w⁠⁠Or Join us on Chatter: https://preview.chattersocial.io/group/98a69881-f328-4eae-bf3c-9b0bb741481dLive on YouTube: ⁠https://youtube.com/@marcronick⁠Brought to you by⁠ ⁠iRonickMedia.com⁠⁠ Please note that some links may be affiliate links, which support the hosts of the PMC. Thank you!--- Send in your mailbag question at:⁠ https://www.podpage.com/pmc/contact/⁠ or ⁠marc@ironickmedia.com⁠Want to be a guest on The Podcasting Morning Chat? Send me a message on PodMatch, here: ⁠https://www.podmatch.com/hostdetailpreview/1729879899384520035bad21b⁠

Nick Groeneveld is a designer and User Experience expert who has been a valued collaborator on Podscan, my own software product. Nick works as a freelancer for a lot of companies that have no in-house design knowledge, and he's been navigating the rapid changes that AI tools like Lovable and vZero are bringing to the design world. With 10 years of professional design experience and a deep understanding of design theory, Nick brings a unique perspective on what happens when machines start creating interfaces that look surprisingly good.We also tackle deeper questions about whether AI is making us dumber, why human judgment remains irreplaceable, and how to use AI as a learning tool rather than just a productivity hack.This episode of The Bootstraped Founder is sponsored by Paddle.comThe blog post: https://thebootstrappedfounder.com/nick-groeneveld-exploring-ais-impact-on-modern-design/ The podcast episode: https://tbf.fm/episodes/407-nick-groeneveld-exploring-ais-impact-on-modern-designCheck out Podscan, the Podcast database that transcribes every podcast episode out there minutes after it gets released: https://podscan.fmSend me a voicemail on Podline: https://podline.fm/arvidYou'll find my weekly article on my blog: https://thebootstrappedfounder.comPodcast: https://thebootstrappedfounder.com/podcastNewsletter: https://thebootstrappedfounder.com/newsletterMy book Zero to Sold: https://zerotosold.com/My book The Embedded Entrepreneur: https://embeddedentrepreneur.com/My course Find Your Following: https://findyourfollowing.comHere are a few tools I use. Using my affiliate links will support my work at no additional cost to you.- Notion (which I use to organize, write, coordinate, and archive my podcast + newsletter): https://affiliate.notion.so/465mv1536drx- Riverside.fm (that's what I recorded this episode with): https://riverside.fm/?via=arvid- TweetHunter (for speedy scheduling and writing Tweets): http://tweethunter.io/?via=arvid- HypeFury (for massive Twitter analytics and scheduling): https://hypefury.com/?via=arvid60- AudioPen (for taking voice notes and getting amazing summaries): https://audiopen.ai/?aff=PXErZ- Descript (for word-based video editing, subtitles, and clips): https://www.descript.com/?lmref=3cf39Q- ConvertKit (for email lists, newsletters, even finding sponsors): https://convertkit.com?lmref=bN9CZw

Today's episode is part two of my visit to Musicnotes Headquarters in Madison, Wisconsin and it features Michael Sinshack, a publications administrator, and Joe Harris, a music specialist for Musicnotes.com.Both are experienced editors and engravers who've been working in digital sheet music since the very beginning and they have a lot of really great insight about music notation, quality control, and the human effort that is still required in this increasingly digital world.Musicnotes MarketplaceMusicnotes Signature Artists

What happens when technology, human connection, and sign language expertise come together to close access gaps for the Deaf community?In this episode, Shari Eberts sits down with Cirrus co-founders Chris Fillman and Rhett Youngberg to explore the mission behind CirrusTranslate—a new AI-assisted, human-delivered platform for American Sign Language (ASL) translation. The platform aims to increase accessibility while protecting the role of qualified interpreters.The conversation highlights challenges in interpreter education, limitations of automated tools, and how Cirrus is working to support Deaf access in healthcare, education, and beyond.

In this conversation, Dylan Silver interviews Nelson Bruton, a digital marketing expert specializing in the real estate sector. They discuss the unique aspects of Florida's real estate market, Nelson's journey into digital marketing, and the importance of human interaction in an increasingly automated world. Nelson emphasizes the need for brokers to effectively utilize their websites for lead generation and the significance of maintaining a strong local network. The conversation concludes with insights on navigating various marketing channels and the importance of consistency in marketing efforts. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

Michael Reidy, a senior consultant at Interaction Associates, discusses the challenges and opportunities facing both new and experienced doctors, given the rise of virtual doctor visits and telemedicine, as well as the use of AI tools in the healthcare environment. While new doctors often possess strong technical skills, they may lack the interpersonal skills necessary to communicate effectively with patients. Experienced doctors may need a refresher on active listening skills to adapt to screen technologies.  While technology and AI tools can enhance the patient-doctor relationship by providing data and insights, the human interaction remains essential. Michael explains, "We are a 55-year-old company that has worked with clients ranging from healthcare to nuclear power to finance services. So we're providing tools to organizations to empower leaders, managers, individual contributors, and coaches to encourage performance and enhance capability." "New physicians are such a brilliant audience for us. I think usually because they're technically very brilliant. They have come through an exhaustive training and passed through many, many hurdles and bridges in order to arrive at their calling or their vocation. At the same time, they arrive with some experience of being with people who are sick or who are ill or who are wondering what is wrong with me, but not a lot. And so our job, we find, is to enable, to empower, and to engage the human side of the younger doctor. In fact, it applies very often to older practitioners also." #InteractionAssociates #MedTech #VirtualHealth #AI #MedAI #DoctorPatientRelationship       interactionassociates.com Download the transcript here

Michael Reidy, a senior consultant at Interaction Associates, discusses the challenges and opportunities facing both new and experienced doctors, given the rise of virtual doctor visits and telemedicine, as well as the use of AI tools in the healthcare environment. While new doctors often possess strong technical skills, they may lack the interpersonal skills necessary to communicate effectively with patients. Experienced doctors may need a refresher on active listening skills to adapt to screen technologies.  While technology and AI tools can enhance the patient-doctor relationship by providing data and insights, the human interaction remains essential. Michael explains, "We are a 55-year-old company that has worked with clients ranging from healthcare to nuclear power to finance services. So we're providing tools to organizations to empower leaders, managers, individual contributors, and coaches to encourage performance and enhance capability." "New physicians are such a brilliant audience for us. I think usually because they're technically very brilliant. They have come through an exhaustive training and passed through many, many hurdles and bridges in order to arrive at their calling or their vocation. At the same time, they arrive with some experience of being with people who are sick or who are ill or who are wondering what is wrong with me, but not a lot. And so our job, we find, is to enable, to empower, and to engage the human side of the younger doctor. In fact, it applies very often to older practitioners also." #InteractionAssociates #MedTech #VirtualHealth #AI #MedAI #DoctorPatientRelationship       interactionassociates.com Listen to the podcast here

Exciting news, Hero Makers! We're sharing a new episode of Why That Worked – Presented by StoryBrand.AI, with Donald Miller back in the host seat. This new show uncovers why certain ideas, brands, and strategies succeed—so you can think differently and apply those insights to your business and life.   We're only sharing these episodes in the former Marketing Made Simple feed for a limited time! Catch them early every Monday by subscribing to the StoryBrand YouTube Channel or following Why That Worked wherever you listen to podcasts.   Now, enjoy this week's episode of Why That Worked!   --   AI is everywhere and it's moving faster than most of us can keep up. For business owners and marketers, the challenge isn't just understanding the tools. It's figuring out how to use them without losing your voice, your brand, or your job. Should you be afraid of AI, or should you be doubling down? How do you stay relevant in a world where machines can write, code, and even strategize? The questions are big, but if you ignore them, you'll get left behind.   In this episode, Don and Kyle sit down with entrepreneur Jay Owen to explore the opportunities and risks AI presents for business owners. Jay shares how he's using AI in his agency, why it's not replacing creativity but enhancing it, and what mindsets will help you thrive in this new landscape. From automation to personalization, they dig into the tools that work and the principles that last. Tune in to learn how to adapt, lead, and stay human in the age of AI.   Resources mentioned in this episode: Business Builders AI with Jay Wispr Flow AI   Click HERE to find a StoryBrand certified marketing coach to help you grow your business!   --   Unlock the power of a framework that works—the StoryBrand Framework at StoryBrand.ai. It's like having the world's best copywriter create high-converting marketing whenever you need it. Start your free 7-day trial at StoryBrand.ai.   Learn how to make your marketing and messaging work using a proven framework in the updated book, Building a StoryBrand 2.0. Order it now on Amazon  or wherever you buy books!

AI is everywhere and it's moving faster than most of us can keep up. For business owners and marketers, the challenge isn't just understanding the tools. It's figuring out how to use them without losing your voice, your brand, or your job. Should you be afraid of AI, or should you be doubling down? How do you stay relevant in a world where machines can write, code, and even strategize? The questions are big, but if you ignore them, you'll get left behind.   In this episode, Don and Kyle sit down with entrepreneur Jay Owen to explore the opportunities and risks AI presents for business owners. Jay shares how he's using AI in his agency, why it's not replacing creativity but enhancing it, and what mindsets will help you thrive in this new landscape. From automation to personalization, they dig into the tools that work and the principles that last. Tune in to learn how to adapt, lead, and stay human in the age of AI.   Resources mentioned in this episode: Business Builders AI with Jay Wispr Flow AI   Click HERE to find a StoryBrand certified marketing coach to help you grow your business!   --   Unlock the power of a framework that works—the StoryBrand Framework at StoryBrand.ai. It's like having the world's best copywriter create high-converting marketing whenever you need it. Start your free 7-day trial at StoryBrand.ai.   Learn how to make your marketing and messaging work using a proven framework in the updated book, Building a StoryBrand 2.0. Order it now on Amazon  or wherever you buy books!

In this episode, Jess Werner, Chief Creative Officer at Sage Hospitality Group,  explores how AI is reshaping hospitality without losing its essential human touch. Jess explains how Sage integrates AI to enhance operational efficiency and brand consistency, from refining marketing strategies to maintaining impeccable guest experiences. Yet, she emphasizes that technology must complement, not replace, genuine human connection and creativity. Jess also shares why authentic, experiential hospitality will become even more valuable in an AI-driven future, underscoring the lasting importance of spaces that truly resonate with people. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Text us a pool question!In this episode, Sarah Bero walks through the pros, cons, and must-know facts about the most common pool cleaning systems—suction cleaners, pressure cleaners, robotic cleaners, and in-floor cleaning systems. With a no-BS approach, Sarah breaks down what each system does, what they don't do, and why no machine will ever fully replace the trained eye (and grit) of a human pool tech.

This episode features Dr. Dax Kurbegov, Senior Vice President of the Sarah Cannon Cancer Network at HCA Healthcare, discussing how HCA is identifying high-risk patients and improving preventative cancer care across diverse care settings. He shares how data, technology partnerships, and streamlined workflows are helping patients like Christina detect cancer early and drive better outcomes.To learn more about The Ambry CARE Program®, HCA's digital health partner, click here.

Zendesk CEO Tom Eggemeyer joins Michael Krigsman to discuss the impact of AI CX on customer expectations. They explore real-world lessons from the Zendesk AI journey, including what has worked and what hasn't. Learn how customer service is being reshaped by ChatGPT and artificial intelligence and machine learning.Key Topics Covered:The shift from traditional chatbots to reasoning AI agentsWhy Zendesk only gets paid when AI successfully resolves issuesHow AI is more accurate (and sometimes more empathetic) than humansThe surprising ways AI is changing customer service metricsReal-world examples of AI successes and failuresThe future of work in an AI-dominated landscape

In this conversation, Dylan Silver and Thomas Rendleman discuss the intersection of AI, branding, and marketing, particularly in the context of helping individuals and businesses capitalize on their ideas. They explore the challenges of project completion, the importance of establishing credibility through books, and the necessity of maintaining human connections in a technology-driven world. Rendleman shares insights on how to effectively use white labeling and marketing strategies to enhance visibility and attract clients, emphasizing the need for value and personal touch in business interactions.     Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

#581 Shane Balkowitsch is a dedicated wet plate collodion photographer whose passion for history, authenticity, and the human experience shapes both his artwork and his views on the future of photography. In this episode, Shane shares the journey that led him from having no experience with a camera to mastering one of photography's oldest analog processes—a craft involving silver on glass that dates back to 1851. He highlights how the permanence and tangible nature of wet plate images, created through capturing real light and human presence, starkly contrast with the ephemeral, intangible nature of digital and AI-generated images.KEY TOPICS COVEREDDefining Photography in the Age of AI - Shane and Raymond dissect the core of what makes an image a "photograph," highlighting the necessity of light, a subject, and a photosensitive medium or sensor. They underscore the risk of confusing AI-based image generation—which lacks these elements—with authentic photography, causing potential chaos in art, media, and historical documentation.Ethics, Ownership, and Historical Accuracy - Shane raises significant ethical concerns about AI training on billions of images without permission, including his own work, and questions who owns the resulting visuals. He warns about the dangers this presents to historical accuracy, imagining future scenarios where AI-generated portraits of people who never existed could mislead researchers or the public, blurring the line between fact and fiction.Terminology, Transparency, and the Future of Art - Shane advocates for distinct labeling of AI-generated imagery—suggesting terms like "promptography"—to prevent confusion and uphold the integrity of photography. He stresses the need for transparency so viewers know whether an image is a genuine photograph or an AI creation, believing that honesty and accurate terminology are essential as technology continues to evolve.IMPORTANT DEFINITIONS & CONCEPTSWet Plate Collodion Photography: An early analog photographic process invented in 1851, involving capturing images on glass plates coated with chemicals sensitive to light. Shane's work in this medium exemplifies photography's physical, archival, and intentional qualities.IMPORTANT DEFINITIONS & CONCEPTSWhat makes an image a photograph, and why does this distinction matter when considering AI-generated content?Should AI-generated images be considered art? If so, who holds the authorship—the prompt user or the AI?How might the widespread adoption of AI imagery change the way we perceive, document, or trust history?RESOURCES:Visit Shane Balkowitsch's Website - https://nostalgicglasswetplatestudio.zenfolio.com/Follow Shane Balkowitsch on Instagram - https://www.instagram.com/balkowitsch/Sign up for your free CloudSpot Account today at www.DeliverPhotos.comConnect with Raymond! Join the free Beginner Photography Podcast Community at https://beginnerphotopod.com/group Get your Photo Questions Answered on the show - https://beginnerphotopod.com/qa Grab your free camera setting cheatsheet - https://perfectcamerasettings.com/ Thanks for listening & keep shooting!

In this episode of the HR Leaders Podcast, we're joined by Seán Delea, Senior Manager of Talent Acquisition at Greenhouse Software. Sean breaks down how Greenhouse is rethinking the recruiting experience with the help of AI, without losing the human touch. From AI-generated scorecards to candidate personalization via “My Greenhouse,” Sean explains how recruiters can manage a 121% spike in applications without being overwhelmed. He also shares his own journey from Cork to leading Greenhouse's global recruiting, and what makes their ATS stand out in a crowded space.

Inside Aardman: Bringing Clay to Life - Characters, Voice & Performance with Merlin Crossingham In this episode of High Notes, Melissa talks to Merlin Crossingham, Creative Director for Wallace and Gromit at Aardman Animations. Merlin shares some surprising stories from his childhood that led him onto a very specific career path in animation, as well as thoughts on the timeless appeal of Wallace and Gromit. The conversation explores the intricacies of voice performance, character development and the evolving landscape of voice acting, in an era of AI and immersive media. Melissa and Merlin also discuss the importance of physicality in voice acting, the challenges of directing new talent, and magic moments in the booth that can really bring animation characters to life.Find out more about the wonderful world of Aardman https://www.aardman.com/Subscribe to the BRAVA newsletter for news updates, training opportunities, and more from the world of business, acting and voice: https://www.brava.uk.com/subscribe00:00 Introduction to High Notes Podcast00:51 Meet Merlin Ingham: Creative Director for Wallace and Gromit01:42 Merlin's Journey: From Circus Skills to Animation03:34 The Timeless Appeal of Wallace and Gromit06:11 The Art of Silent Storytelling08:31 Casting Voices for Animation19:03 Directing Voice Actors for Stop Motion25:29 The Evolution of Morph and Voice Acting28:41 Challenges of Interactive Storytelling31:20 The Human Touch in Animation32:34 Keeping Wallace and Gromit Fresh35:10 Advice for Aspiring Voice Actors37:23 Reflections on Success and Future Projects39:12 Conclusion and Final Thoughts Hosted on Acast. See acast.com/privacy for more information.

Most people avoid cold calls. Gabe Lullo built a multi-million dollar company on them. Gabe Lullo didn't take a traditional route to the top. He started in the trenches, working the phones as an SDR, and built his way up to CEO of Alleyoop, a global sales development firm making over 11 million cold calls a year. Along the way, he juggled rejection, resilience, and yes—actual juggling. In this episode of Rising Tide Startups, host Kevin Prewett sits down with Gabe to unpack the real story behind scaling a sales-driven company from scratch. With a degree from the Barney School of Business and more than a decade running his own sales, marketing, and training firm, Gabe brought deep experience in recruiting and leadership before ever stepping into the CEO seat. He shares how those early roles, from executive search to culture-building, shaped how he leads today. Gabe also unpacks why sales development should be treated as its function, why cold calling still works, and how product-market fit makes or breaks a sales strategy. Beyond tactics, the conversation explores leadership, culture, and building teams that scale. Gabe shares why every hire interviews with him personally, how he empowers leaders to own decisions, and the mindset that's carried him from startup days to leading a 100+ person team. His story is grounded in grit, but it's also filled with systems and structure that anyone can learn from. Key Takeaways: Cold Calling Isn't Dead—It Just Needs a Human Touch. Despite spam filters and caller ID, phone calls are still the fastest way to book meetings when done correctly. Leadership can be earned from the ground up. Experience at every level of a company builds the kind of perspective and empathy that drives strong, effective leadership. Sales Is About Grit, Not Just Technique.  Red Apples, Green Apples, Rotten Apples. This is a powerful metaphor for: 10% are “red apples”—ready to buy. 10% are “rotten apples”—never going to convert. 80% are “green apples”—undecided, and this is where great salespeople shine. Success in sales comes from nurturing the green apples through timing, perspective-shifting, and persistence. Rejection builds resilience. Facing consistent “no's” in business teaches adaptability, sharpens communication, and strengthens long-term confidence. Don't scale without product-market fit. No amount of leads or marketing can fix a poor offering. Sustainable growth starts with a clear value proposition and a validated market need. If you're not excited to sell it, neither will your team be. Listen to the full conversation here: YouTube: https://www.youtube.com/@risingtidestartups Apple Podcast: https://podcasts.apple.com/us/podcast/rising-tide-startups/id1330525474 Spotify: https://open.spotify.com/show/2eq7unl70TRPsBhjLEsNZR Connect with Gabe: LinkedIn: https://www.linkedin.com/in/lullo/  Alleyoop's: https://alleyoop.io/  Closing thought: “You can start at the bottom, take every hit, and still build something extraordinary—if you stay hungry and never stop showing up.” Please leave us an honest rating on Spotify, YouTube, or Apple Podcasts. Shoutout to our Great Sponsors:  Naviqus Virtual Services - Hassle-free administrative support services that are efficient, affordable, and tailored to your needs. Check out https://naviqus.com now to jumpstart your business for 2024! Podbrand Media - Have you ever considered starting your own podcast for your company or brand?  Podbrandmedia.com can help.  We create podcasts that actually make you money!   

How do you lead organizational transformation when AI is moving faster than your roadmap can keep up?   Carlie Bissler, a product leader at McKesson, breaks down what it takes to guide large enterprises through change in the age of AI. From building trust and authenticity as a leader to shifting from "change management" to "change leadership," Carlie shares pragmatic advice for preparing your teams — and yourself — for the unknown.   She also gets real about fear in the workplace, the shame some still feel about using AI tools, and why the best CX transformations start on the inside. If you're navigating the messy middle of enterprise innovation, this episode is your blueprint for embracing agility, empowering your people, and staying human in an increasingly automated world. Key Moments:   00:00 Change Leadership, Innovation, and AI04:46 Who is Carlie Bislser of McKesson?06:13 The Role of Psychology in Leadership14:20 Navigating Organizational Transformation18:33 Embracing AI and Building Trust29:12 The Growing Fear of AI in the Workplace34:32 The Shift from AI as a Cost Center to an Asset38:03 Mentorship and Community43:13 Preparing for AI-Driven Transformation45:43 The Human Touch in Customer Experience50:57 Lightning Round: Quick Insights & Advice –Are your teams facing growing demands? Join CX leaders transforming their AI strategy with Agentforce. Start achieving your ambitious goals. Visit salesforce.com/agentforce Mission.org is a media studio producing content alongside world-class clients. Learn more at mission.org

AI can change how colleges and universities approach enrollment, making it faster, fairer, and more aligned with student success. In this episode of Changing Higher Ed® podcast, Dr. Drumm McNaughton talks with Ashish Fernando, founder and CEO of EDMO and iSchoolConnect, about how institutions can use artificial intelligence to improve admissions, automate routine tasks, and personalize support without losing the human touch. Drawing on real-world implementations at Western Governors University, Franklin University, and others, Fernando outlines how AI enables institutions to make faster admissions decisions, better assess student fit, and improve long-term outcomes. He also explains where human judgment still matters and why redesigning broken enrollment processes is critical before adding automation. This episode offers practical insights for presidents, provosts, enrollment leaders, and trustees seeking to modernize recruitment, increase yield, and align institutional capacity with student expectations. Topics Covered Why enrollment strategy must prioritize student fit, not just volume How AI improves speed to decision and impacts yield What admissions tasks are appropriate for automation The strategic value of chatbots and real-time decision systems How to avoid automating broken or biased processes Balancing technology with human counseling in admissions Real-world examples of AI implementation in higher education Real-World Examples Discussed Western Governors University's scalable, self-paced enrollment model Franklin University's five-minute transfer evaluation and admissions decision NYU's BobChat and chatbot-supported student services National University's approach to AI infrastructure Three Key Takeaways Think from the outside in. Understand student motivations and design enrollment to reflect their needs and expectations. Use speed as strategy. Institutions that respond quickly improve yield, reduce melt, and gain a competitive edge. Embed AI in operations. Treat AI as infrastructure built to support staff, not replace them. Read the transcript:  https://changinghighered.com/how-to-use-ai-to-improve-enrollment-and-admissions/ #HigherEdEnrollment #AIinHigherEd #AdmissionsStrategy #HigherEducationPodcast #InstitutionalEffectiveness  

Curious about the real impact of AI in healthcare – and in athenaOne? In our latest episode of the athenahealth podcast, we're joined by athenaClinicals vice president Chad Dodd and Chief Medical Officer Dr. Nele Jessel for a discussion of how AI-driven tools are streamlining workflows, cutting documentation time, and supporting care teams in new ways. Explore the journey from cautious optimism to growing trust in AI – and see how we're building AI to support, not replace, the clinical care team.

Send us a textIntegrating AI in Customer Service: Insights from Nathan Strum, CEO of Abby ConnectIn this episode of The Wireless Way, host Chris Whitaker welcomes Nathan Strum, CEO and co-founder of Abby Connect. Together, they discuss the integration of AI into customer service, focusing on how Nathan's company is blending AI technology with human touch to improve customer experiences. Nathan shares the journey of turning a family-owned virtual receptionist business into a thriving company, the challenges faced in implementing AI, and the importance of maintaining empathy and personal service. Chris and Nathan also explore the broader implications of AI for small and medium businesses, emphasizing the potential benefits and addressing common concerns. This episode offers invaluable insights for anyone curious about AI's role in customer service and the evolution of business technology.00:00 Welcome to The Wireless Way00:18 Introducing Nathan Strum and Abby Connect01:23 The Evolution of Abby Connect03:05 Nathan's Personal Journey and Hobbies08:14 The Importance of Customer Experience10:43 Embracing AI in Business16:57 Challenges and Successes with AI Integration18:43 Nuances of Training AI Receptionists19:38 Handling Accents and Complex Conversations22:12 AI Enhancing Front Desk Efficiency23:25 AI in Sales: Enhancing Productivity27:48 Product-Led Growth and Customer Onboarding29:18 Advice for Small and Medium Business Owners33:12 The Future of AI in the Workplace35:42 Conclusion and Final ThoughtsSupport the showCheck out my website https://thewirelessway.net/ use the contact button to send request and feedback.

Chris Logan reveals how wholesaling transformed his life, why most investors fail, and how to build success through relentless focus and grit. A must-read for anyone serious about creating financial and lifestyle freedom.See full article: https://www.unitedstatesrealestateinvestor.com/one-simple-shift-built-a-real-estate-wholesaling-empire-and-a-dream-life-with-chris-logan/(00:00) - Welcome to The REI Agent Podcast with Mattias and Erica(00:06) - A Reminder from Chris Logan: Be Relentless in the Grind Phase(01:24) - Chris Logan Joins the Show: Relatable Lessons from the Start(05:25) - Chris Shares How He Got Started with Wholesaling(10:10) - The Power of Robert Kiyosaki's “Rich Dad Poor Dad”(11:48) - Chris Explains Wholesaling and How the Business Model Works(14:18) - How Wholesaling Differs from Being a Real Estate Agent(14:54) - Stigma and Misunderstanding Between Agents and Wholesalers(17:19) - Why Speed and Convenience Drive Sellers to Wholesalers(20:18) - Building Trust and Synergy Between Agents and Wholesalers(22:27) - Ethical Concerns Around Exorbitant Wholesaling Profits(25:37) - Chris Defends the Wholesaling Model with Real-World Analogies(26:06) - Deep Dive Into Marketing Tactics for Wholesalers(27:43) - Landlords, Tenants, and the Motivations to Sell(29:40) - Why Chris Didn't Start Holding Properties Sooner(31:23) - Wholesaling as a Training Ground for Buy-and-Hold Investors(32:58) - Agents vs. Wholesalers: Niche Down and Pick a Side(36:08) - Licensing Laws and Market Restrictions for Wholesalers(37:36) - Chris's 2-Step Formula for Picking the Right Markets(40:15) - A California Investor Finds Success in Florida(41:24) - Why Title States Are Better Than Attorney States(43:04) - Tools for Finding Seller Data and Leads(44:23) - Residential vs. Commercial Data Accuracy(45:33) - Conversion Rates and Cost Per Deal(46:59) - Cold Calling Strategy and Timing(48:17) - Leveraging AI in Sales Without Losing the Human Touch(51:09) - Golden Nuggets: Focus, Consistency, and Sales First(54:06) - Final Book Recommendations: The Compound Effect(56:28) - Chris Reflects on the Long Game of Momentum(57:11) - Where to Connect with Chris Logan(57:42) - Outro: Subscribe and Keep Building the Life You WantContact Chris Loganhttps://virtualwholesalingmadesimple.com/https://www.facebook.com/chrisloganreihttps://www.facebook.com/groups/virtualwholesalingmadesimplehttps://www.instagram.com/chrisloganrei/For more holistic strategies that could change your life, visit https://reiagent.com

In this episode, Justin Santamaria discusses the evolution and impact of remote fitness coaching. Starting with his background at Apple and Airbnb, Justin shares how his past experiences in developing cutting-edge communications technology helped shape the foundation of a new approach to personal training. The conversation highlights the integration of human coaching with advanced AI tools, emphasizing the importance of human connection and personalized guidance in fitness. With insights into the potential of AI to revolutionize coaching, Justin explains how technology can scale personal training and make high-quality coaching more accessible. The discussion also explores the implications of AI on various industries, the balance between AI and human elements, and the future possibilities in the fitness domain.   LINKS- https://goteamup.com/  https://podcastcollective.io/

He branded the Oscars. Designed the iconic Ready to Die album cover. Created film campaigns for Inglourious Basterds, West Side Story, Dune and more. In this episode, our founding editor Katy Cowan chats with creative director Kenny Gravillis, the East London-born designer who's helped shape the visual language of contemporary film. The founder of Gravillis Inc., Kenny shares how he went from designing panty shield ads to working at Def Jam by age 21, and later building a studio in LA that now works with the biggest names in Hollywood. He reflects on meeting Spielberg, working with Spike Lee, and why staying humble (and kind) has been his secret weapon. They also talk about the challenges of breaking into a closed industry, navigating the shift from music to film, and why AI won't replace the nuance of human-made art anytime soon. Oh, and the time Christoph Waltz thought he'd been cut from Inglourious Basterds because Kenny didn't give him a poster. This season is proudly sponsored by the School of Communication Arts.

On this episode, I'm joined by a producer who cuts through the noise: Guffy Wright from The Mahoney Group. If you're an insurance professional trying to be everything to everyone, you are about to get run over. I'm not saying that to be negative, but to be real with you: focusing on the wrong clients is the fastest way to burn out and kill your growth.Guffy joins me to break down the exact mindset and strategies he used to double his own business. We get into why "a lot of little things" done consistently is the real secret, how to identify the psychographics of a perfect client, and why saying "no" is one of the most powerful tools you have. This is your chance to build a real strategy while everyone else is just chasing leads.▶▶ Sign Up For Our Social Media Sales Seminar:https://www.completegameu.com/registration-SMSSKEY MOMENTS(00:00:00) Using Digital Strategy To Build A National Insurance Brand | with Guffy Wright(00:05:00) Targeting Growth-Minded Clients(00:09:00) Attracting Ideal Clients through Psychographics(00:11:54) Specializing in Niche Markets for Growth(00:15:05) Athletes with Grit and Empathy in Insurance(00:29:06) “Antifragile” Leadership(00:38:54) Prioritizing the Human Touch in SalesCONNECT WITH ANDY NEARY

All we hear about is AI this, AI that. And yet trying to keep up with all the changes can be overwhelming. Many operators are simply rejecting it outright, or knowingly keeping their heads buried in the sand.So Mitch Bach sat down with Janette Roush, the "Chief AI Officer" for Brand USA, to ask a fundamental question: what are some practical ways a tour operator can get started using AI effectively for their tour business? This isn't a technical, advanced conversation, but rather a clear-eyed overview of the benefits of just getting started and a practical approach to do just that. It's a great first step for those wondering where to begin.Janette is a master communicator on this topic, and everyone should follow her on LinkedIn!

Your brand doesn't need more content… it needs more connection. In this episode, Neil sits down with Axel Arzola, a filmmaker-turned-brand strategist who has helped scale content for companies, influencers, and major YouTube channels like Impact Theory.They unpack what's really working in content today, from “FaceTime-style” ads and emotional storytelling to using data to drive massive reach on YouTube and beyond. Whether you're a founder, content creator, or brand builder, this episode will shift the way you think about audience connection and creative testing.In This Episode, We Cover:✅ Why AI content can't replace human storytelling✅ The rise of FaceTime-style content and how it's outperforming flashy videos✅ Why you shouldn't “fight the platform” when scaling content✅ How to build brand resonance by understanding your actual buyer✅ The value of running multiple creative angles—not just one big idea✅ How data and narrative work together to scale brand reach✅ Axel's journey from Cuba to directing content for millions of viewersChapters:[00:01:32] Axel Arzola: From Filmmaking in Cuba to Brand Storytelling[00:02:00] AI-Powered Content Is Everywhere, but Is It Working?[00:06:00] Are We Entering the Era of Deepfake Conversations?[00:08:23] Can AI Be Useful Without Losing the Human Touch?[00:15:18] Building a Narrative That Resonates With Your Real Customer[00:18:00] The Secret to Better Product Research (Hint: Facebook's Listening)[00:22:00] Why Data Should Inform Your Creativity[00:25:11] The Intersection of Filmmaking and Business Growth  

Go to https://cozyearth.com and use code HUMANHR for 40% off their best-selling sheets, pajamas, towels, and more. And if you get a post-purchase survey? Let them know you heard about Cozy Earth right here.In this episode, Traci Chernoff and Jennifer Hahn discuss the integration of AI in recruiting, emphasizing the importance of maintaining a human touch in the hiring process. They explore how AI can enhance efficiency, the strategic role of recruiters, and the significance of personal branding in resumes. The conversation also addresses fears surrounding AI in the workforce and the necessity of human discernment in candidate evaluations.Chapters00:00 Introduction to AI in Recruiting02:56 The Role of AI in Enhancing Recruitment05:54 Strategic Human Element in AI Utilization08:56 AI Tools and Candidate Experience12:01 Navigating AI Fears in the Workforce14:57 The Importance of Personal Touch in Resumes18:05 Standing Out in the Job Market20:57 Assessments and AI in Candidate Evaluation23:56 The Human Touch in Recruitment Processes27:08 Final Thoughts on AI and Human InteractionWe hope you enjoyed this episode with Jennifer Hahn. If you found our discussion insightful, we'd like you to take a moment to rate our podcast. Your feedback helps us grow and reach more listeners who are passionate about these topics. You can also leave a review and tell us what you loved or what you'd like to hear more of - we're all ears!Don't forget to rate, review, and subscribe! Plus, leave a comment if you're catching this episode on Spotify or YouTube.About Our Guest: Jennifer Hahn is the Founder & CEO of J Recruiting Services, a boutique recruiting firm that partners with leading retail brands across the U.S. to deliver top-tier talent. Jenn's professional journey began as a District Manager for a Top 10 Global Retailer, where she successfully led operations teams for five years. She later transitioned into sales leadership roles before finding her true calling in recruiting. It didn't take long for Jenn to realize she had discovered her zone of genius. In 2017, Jenn founded J Recruiting Services to serve the industry she knows and loves—retail. A self-proclaimed “retail nerd,” she created the firm to deliver tailored recruiting solutions that align with her clients' unique needs. Today, as CEO, Jenn leads her team in placing top talent in roles across store operations, warehouse leadership, and executive positions for major retail brands across the nation. Her team's mission is clear: deliver exceptional results that encourage both clients and candidates to expect more from external recruiters. They're more than just recruiters—they're true partners.Recognized as a Top Woman in Grocery by Progressive Grocer in 2023 and featured in Yahoo Finance, Jenn is passionate about giving back. She is a member of NextUp, an organization advancing women in business, and mentors veterans transitioning to corporate careers through American Corporate Partners (ACP). Jenn's commitment to empowering others and connecting great people to great opportunities is at the heart of everything she does.Connect with Jennifer Hahn here:LinkedIn: https://www.linkedin.com/in/jenn-hahn-5698b66a/ and https://www.linkedin.com/company/jrecruitingservices/ Website: https://jrecruitingservices.com/ Facebook: https://www.facebook.com/JRecruitingServices/ Connect with Traci here: ⁠https://linktr.ee/HRTraci⁠Disclaimer: Thoughts, opinions, and statements made on this podcast are not a reflection of the thoughts, opinions, and statements of the Company by whom Traci Chernoff is actively employed.Please note that this episode may contain paid endorsements and advertisements for products or services. Individuals on the show may have a direct or indirect financial interest in products or services referred to in this episode.

Join us every Friday as we delve into the dynamic world of information security, exploring its defensive side with seasoned professionals from across the industry. Our aim is simple yet ambitious: to foster a collaborative space where ideas flow freely, experiences are shared, and knowledge expands.Each week, we bring you a different expert guest who will share their invaluable insights on topics ranging from threat hunting and incident response to security operations and detection engineering. What makes these sessions special is their informal and interactive nature, allowing for an engaging dialogue between our guests, hosts, and the audience.You can sign up to join us for the live sessions at limacharlie.io/defender-fridays

AI's role in creator marketing has been a subject of much conversation and debate in a human-centered business. How can AI accelerate versus compete with human connection and creativity? In today's episode of Earned, we're sharing a replay of a panel from Connect London, where Google Meta and CreatorIQ share perspectives on how AI unlocks value without blocking the power of the people who make it all work. The group discusses how AI can enhance, rather than replace, the creative process by supporting content ideation, improving efficiency, and scaling partnership strategies. You'll learn how to balance automation with authenticity, apply AI tools to streamline creator discovery and campaign execution, and navigate internal conversations about responsible AI adoption. Whether you're experimenting with wearables or just starting your AI journey, this session offers tactical advice and a strong reminder: creators are people first—and that should never be lost. Connect with the Guests: Kahlea's LinkedIn - @kahleawade Fleur's LinkedIn - @fleurvansambeeck Nate's LinkedIn - @nateonawalk Lousie's LinkedIn - @louiseholmestv   Connect with Brit Starr & CreatorIQ: Brit's LinkedIn - @britmccorquodale CreatorIQ LinkedIn - @creatoriq Follow us on social: CreatorIQ YouTube - @CreatorIQOfficial CreatorIQ Instagram - @creatoriq CreatorIQ TikTok - @creator.iq CreatorIQ Twitter - @CreatorIQ

No matter what anyone says, cold calling isn't dead. The digital world just made it harder than it used to be.This is why I'm revisiting episode 1730 with my guest, Gabe Lullo. He shares his expertise and insights on cold calling and sales strategies in this ever-evolving landscape. Is Cold Calling Dead?Addressing the prevalent debate, Gabe firmly asserts that cold calling is far from dead.Supported by data and real-life experience, he emphasizes the effectiveness of cold calling in qualification, call-to-action, and appointment setting, debunking the myths surrounding its relevance in the current sales environment.Modern Sales ApproachGabe stresses the importance of an omnichannel approach, integrating call, email, and social platforms to establish meaningful and relevant connections with prospects. He emphasizes the need for high-volume activity paired with a relevant message, highlighting the power of personalization and the human touch in driving engagement.Strategies for Relevant MessagingGabe delves into the nuances of crafting relevant messaging, emphasizing the importance of relevance over mere personalization. He shares insights on identifying and leveraging data providers to tailor messages according to the prospects' specific verticals and ICPs, and the significance of using technology for optimizing communication channels.The Role of Human Touch and EmpathyWe explore how human touch, empathy, and personalized, relevant communication set sales professionals apart in the current market. Gabe emphasizes the need to sound like a human, not an AI bot, illustrating how to engage prospects effectively and foster genuine connections.Optimizing SequencingGabe challenges the traditional sequence approach, advocating for a burst of activities across multiple channels rather than drawn-out, segmented sequences. He highlights the significance of engagement and conversation to drive effective communication, emphasizing the need to adapt and modernize sales strategies.Mastering the Cold CallGabe shares valuable insights into mastering the art of cold calling, stressing the need for extensive training and knowledge of objection handling. Understanding and anticipating objections empowers sales professionals to navigate conversations effectively and win at cold calling."Relevance matters more now. That human touch is what sets individuals apart from the low-hanging fruit." - Gabe Lullo.ResourcesConnect with Gabe on LinkedIn.If you like more guidance with improving your sales skills, join my Sales Mastermind Class.Sponsorship OffersThis episode is brought to you in part by Hubspot.With HubSpot sales hubs, your data tools and teams join a single platform to close deals and turn prospects into pipelines. Try it for yourself at hubspot.com/sales.2. This episode is brought to you in part by LinkedIn.Are you tired of prospective clients not responding to your emails? Sign up for a free 60-day trial of LinkedIn Sales Navigator at

In this Power Producers Podcast episode, David Carothers sits down with Dylan Jordan from Amwins to discuss specialized niches within the insurance world, particularly focusing on the human services, healthcare, and life sciences markets. With only two months until Producers in Paradise 2025, the conversation covers a variety of challenges and opportunities in the current hard market, from navigating supplemental applications to understanding the unique risks of sectors like MediSpas and behavioral health. Dylan shares insights into Amwins' approach, the importance of micro-niches, and how they continue to provide solutions in challenging markets. They also dive into the latest trends in tort reform, staffing shortages in healthcare, and how producers can effectively position themselves in a competitive market. This episode is packed with practical advice for producers looking to specialize and stay ahead in the evolving insurance landscape. Key Highlights: Specializing in Niche Markets Dylan talks about Amwins' focus on the human services, healthcare, and life sciences sectors, explaining how their expertise in these areas helps them close deals faster and more effectively than general wholesalers. Navigating the Hard Market The discussion touches on the challenges of the current hard market, particularly in healthcare and human services, and how tort reform and statute of limitations changes are influencing the market dynamics. Understanding Supplemental Applications Dylan emphasizes the importance of supplemental applications and how data gathering from clients is critical to ensuring comprehensive coverage in niche areas. Finding Opportunities in Emerging SectorsDavid and Dylan explore growing sectors like MediSpas and home healthcare, and how producers can capitalize on these opportunities by identifying gaps in coverage and leveraging specialized markets. The Role of Technology in Insurance They discuss the impact of new technologies, such as Assembly, that help agents streamline data collection and improve efficiency, particularly for complex policies. Strategic Risk Management Dylan highlights how risk management in sectors like MediSpas and behavioral health requires in-depth knowledge of both underwriting and the nuances of each industry to avoid potential pitfalls and claims. Connect with: David Carothers LinkedIn Dylan Jordan LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp Amwins Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes

Ralph Burns and Lauren Petrullo sit down with online video storytelling expert Ian Garlic to unpack the collision of artificial intelligence and video marketing. Broadcasting from the legendary Casa de Garlic, they dive into how AI is reshaping content creation—and the critical difference between smart augmentation and soulless automation. Ian shares insider tools, real-world use cases (including a wild Florida Bar AI debacle), and a framework for scaling video that connects, converts, and ranks. From Descript to Airtable to human intuition, this episode is a must-listen for marketers navigating the noisy world of AI-generated everything.Chapters:00:00:00 - Welcome to the Perpetual Traffic Podcast00:00:35 - The Wild Rise of AI in Video Content00:02:04 - Is Human Video Dead? The Future of AI Creation00:03:11 - When AI Hallucinates: Risks, Ethics, and Epic Fails00:05:31 - SEO Flashbacks and What AI is About to Break00:11:30 - Behind the Curtain: AI Tools That Actually Work00:12:33 - Turning Prompts Into Profit: Smarter Content With AI00:14:28 - Airtable Hacks That Supercharge Your Workflow00:16:42 - Why AI Alone Will Tank Your Audience Targeting00:17:20 - Human Touch vs. AI Logic: Striking the Right Balance00:18:17 - CMOs, Here's Where AI in Marketing is Headed Next00:19:59 - How Pro Editors Use AI Without Losing the Plot00:22:08 - Um, Wait—Do Imperfections Build Trust?00:24:15 - Jungle Stories, Tall Hair, and Total Authenticity00:26:30 - Final Takeaways, Laughs, and Where to Find IanLINKS AND RESOURCES:Video Case StoryConnect with Ian on LinkedInYouTube: Video Case Story Tier 11 on YouTubeGet Your Marketing Performance Indicators™ Checklist Now!Tier 11 JobsPerpetual Traffic on YouTubeTiereleven.comMongoose MediaPerpetual Traffic SurveyPerpetual Traffic WebsiteFollow Perpetual Traffic on TwitterConnect with Lauren on Instagram and Connect with Ralph on LinkedInThanks so much for joining us this week. Want to subscribe to Perpetual Traffic? Have some feedback you'd like to share? Connect with us on iTunes and leave us a review!Mentioned in this episode:Unbounce - Code PT10off