Masterful Librarian Podcast

Last week, I was at the hair salon getting my hair cut.  It's a super friendly place and I was chatting with one of the young women who works there – she's 19 years old. Since I'm a new client, she asked me what I did for a living. Of course, I said “I'm a librarian”. Her response?  And I quote, “You're awfully nice to be a librarian”.  All I could say was “that makes me really sad”.It turns out that her concept of librarians is that they're, you guessed it, kind of scary and always telling people to be quiet.  The frowning shusher, intent on policing behavior and collecting fines.You and I both know that's an outdated stereotype, but the sad truth is that so many people still think the same thing.And the sadder truth is – there are still too many librarians acting that way. In my years of working in libraries, I've seen this many times and – I'm sorry to say – was guilty of it myself in my early days.  I thought the library should be a quiet space and that we should teach people, especially children, responsibility by holding them accountable for borrowed materials by charging fines. But over time, I realized that what I was really doing was just turning kids off to books and libraries.  Maybe permanently. They're the kids who grew into adults who say things like “You're awfully nice to be a librarian”.  And then I read a quote by Doug Johnson, author of the Blue Skunk Blog that said “The goal of a library is not to get back all the books, but all the readers” (Doug Johnson, 2013). For complete show notes, please visit masterfullibrarian.com/ep-31

In this very short episode, I'm going to talk about the value of story. No, not the kind of stories we usually think of in libraries, but rather the kind our team members have to tell. It's in these personal narratives that you might discover the most magical solutions to troubling issues.  As usual, full show notes can be found at masterfullibrarian.com/ep-30.I discovered this gold mine in a surprising way. One of the best parts of my new job is exit interviews.  When a staff member of one of my direct reports leaves, for any reason, they have the opportunity to do an exit interview with me. So far, I've had the privilege of doing two – one with a retiring staff member and one with someone who was moving on to a new opportunity.  I really love doing these interviews! Although it's always sad to see an employee go, I just never cease to be enthralled with the stories they tell me about their lives, their work in the library, their challenges, and their successes. And when I really listen and ask powerful questions, I learn much that I can bring to bear in solving library problems.   In fact, I learn so much about things like what has worked well, what has done damage, or where an employee might have been better supported along the way, that I realized it was a shame to wait until they were leaving to do these interviews!  So,  I've started doing similar interviews now, long before a team member is  even thinking about leaving. And although it's true that someone who's already out the door will often be more forthcoming with feedback - both constructive and not so much -  I've found that when I create for an employee the time, space, and safety to share without fear of retribution – and remember team leaders, that is key, to share without fear of retribution - stories start to flow out like a waterfall.It's incredibly useful information for me, as a team leader.You can do this, too.  It takes some time and a willingness to listen without judgement or even comment, but the payoff is worth it.  It's honestly what coaching is all about – asking meaningful, open-ended questions and then really listening to the response.Because here is the truth.  Every single one of us has a story.  We come to our work, not as blank canvases, but as real people with an infinite variety of experiences, successes, failure, scars, and habits (not all good) . And all of those are interwoven to create the tapestry that is our unique and personal story. I have found that when I invite an employee, a member of my team, or really anyone, to tell me their story and I sit and I listen with an open and empathetic mind and heart, they will begin to open up and share some of their authentic narrative with me. And in this way, we can connect and begin to build a relationship of trust and respect. And when I care enough to validate their experiences and their personal viewpoints and perceptions – even when I don't agree, or when I know that their perception is not accurate – that relationship grows stronger.  And when that relationship grows stronger, I have the opportunity to develop that individual into a better team member and to help them move forward toward their own personal goals and objectives. So it's a win-win.And when I'm doing that - when that happens - the magic of true collaboration and teamwork starts.For complete show notes, please visit masterfullibrarian.com/ep-30

Hello librarians.  Welcome to this week's episode where I'm going to talk about leaders in the library – they're not always who you think they are.  As usual, for complete show notes, you can go to masterfullibrarian.com/ep-29.I like to think, learn, and share about leadership.  It's really kind of my thing. Becoming a better leader is something that I work at all the time. And since I started my new position, it's been even more important to me because I have a fairly large team that I lead. And  one of my responsibilities is to nurture and develop the people on my team – the leaders on my team – the experienced and the emerging.  So it seemed like a good thing for me to talk about with you. There are lots of definitions of leadership. Here are just a few:1.      the one in the charge, the person who convinces other people to follow (https://www.vocabulary.com/dictionary/leader)2.      a person who influences a group of people towards the achievement of a goal (http://www.vtaide.com/gleanings/leader.html)3.      someone who can see how things can be improved and who rallies people to move toward that better vision (https://www.chieflearningofficer.com/2020/01/06/what-is-leadership-and-who-is-a-leader/)I kind of like that last one, but I'm most drawn to this definition from a White Paper by Bal et al.  In  the paper, The Role of Power in Effective Leadership, they define a leader as someone who has the potential to influence others.  True leaders are powerful people and it's because of this ability to influence. You could be that leader.For complete show notes, please visit masterfullibrarian.com/ep-29.

As I told you in my episode 29, Masterful Librarian is Back, I've returned to work in a library again. And those of you who have been listening to my podcasts are probably wondering about that.  After all, in my very first episode, Why I'm Glad I Lost my Library Job, I said I was kind of burnt out on working in libraries and, at the time, that was true.  But after a year and a half away, things have changed.TeamworkThe best thing about being back in a library is the teamwork!  I love working with a dedicated group of like-minded individuals. Much of my library career, including this last year as a Librarian Success Coach,  has been spent in solo situations.  Although I loved those jobs and often worked on cross-departmental teams in those organizations, there's nothing like working with a group of your peers to envision, develop, and improve collections, programs, and services. When I work alone, I get things done and have ideas.  But when I work with a group toward a goal or objective?  The ideas just seem to flow like a great river and the completed work boggles my mind. There's nothing I love more than a free-flowing, but targeted, brainstorming session or a well-facilitated meeting to create action steps toward a goal. These things really get my juices flowing and I love it.  And here's what's important.  Sometimes we don't realize how much working and being around like-minded people energizes us and brings joy to our days. It's easy to get frustrated or irritated by co-workers when we're with them day in and day out and to start thinking we'd love nothing better than to escape to a quiet, secluded place to work. And sometimes we need to do that – for a little while.But I believe that most of us, especially those called to work in libraries, are simply better together. Libraries & Librarians MatterWay back in episode 2, I told you all how much you matter to your users and the community.  If you haven't listened to Librarians, You Matter More Than You Know, you can find that masterfullibrarian.com/ep2. And it's true. Libraries are one of the most vital institutions in society and that's only because of the librarians who work in them.Although my work with Masterful Librarian certainly contributes to that greater good, I'm definitely more in the game now.  I love knowing that everything I do in my role at the library contributes to making my community, our society, and the world a better place.  That's pretty important stuff.And the same thing is true for you in whatever role you're filling at your library. Even if you're in the most junior level positions you're making that kind of difference.  If you're at the Circ desk, or shelving in the stacks, or sorting and processing  book returns, you're still an essential cog in the big and beautiful wheel called a library. Never underestimate your power to make an impact in your library world.For complete show notes, please go to masterfullibrarian.com/ep28

Hello librarians!  I'm finally back – after a much longer than anticipated absence.  My apologies for that! Sometimes – maybe most of the time – my life doesn't go according to my plans!In my last episode, I promised some exciting news when I returned.  So here's the big reveal.  I've gone back to work in a library!  Now you may be thinking “What? You said in your first episode you were glad you lost your library job!”  And you would be right.  I did say that – and at the time it was 100% true. If you haven't listened to that episode, called “Why I'm Glad I Lost My Library Job”, you can find it at masterfullibrarian.com/ep1. But the rest of that story is that over the course of the year of the lockdown, working with my coaching business, I discovered that being at home all the time and only getting to work with people remotely just didn't do it for me. Don't get me wrong – I love coaching and love working with clients on the phone and virtually that way.  And I will continue to work with clients.  At the same time, I genuinely missed working with a team – in person. I need that sort of interaction and the energy that gets generated when two or more people are actually in the same room collaborating. So, I sent out some applications a few months ago and the amazing people at the Milwaukee Public Library offered me something I just couldn't turn down.  They offered me the position of the new Public Services Area Manager for Central.  Which means, I'm the head of public services at the main library building of the Milwaukee Public Library.I started back on August 16 and I absolutely love it!  I love the library, the role I fill, I love the people I work with. It's been amazing! It's a little early to say, but this just might be one of the best jobs I've ever had the privilege to hold. It's great to be here.That means that at the end of July, I moved – again.  Second time in four months. I've got to cut down on that! It's hard.And, of course, it totally turns my life upside down -  it seems for longer each time I have to move. And that brings me to why it took me so long to get back to producing the podcast.For complete show notes, please go to masterfullibrarian.com/ep27

Summer is in full swing and I know many of you - especially my school librarian listeners - are finally enjoying some well-deserved time away from work.   It's been a tough year. If you're a public librarian, you may be in your busiest time of year as Summer Reading Programs are in full swing right now.  But I hope you, too, will get some time off to refresh and rejuvenate sometime this summer.This has been a pretty crazy year for me and  I am once again entering into a time of big change and transition. I'll tell you more about that in a future episode.   But for now - for the month of July, I'm taking a vacation, too. That will allow me to get recharged and focused before I enter into my exciting new adventure.  It will also give me time to take care of details related to that adventure. Look for my next episode on August 4.  I hope you'll be back with me at that time. I'll have lots to share!In the meantime, enjoy this season of longer days, warmer nights, maybe some afternoon naps, time to read all those wonderful new books you've been receiving in your libraries all year, maybe get some fresh fruits and vegetables at the market, and enjoy some beach, lake, or pool time, if you can.  I know I'll be trying to do as many of those things as I possibly can during the month of July.So, for now, enjoy your summer! And I'll see you back on August 4.

Do any of these sound familiar to you? You create an important document for presentation to others. You're pretty sure you need to make some changes, but use it anyway, only to receive the feedback that it needs those very changes.  You have a significant problem at work.  You instinctively envision a solution, but don't trust it.  Instead, you get guidance from an outside authority and end up making the problem worse.You receive what looks like a great job offer but your inner “danger” radar keeps going off.  You ignore those signals, take the job anyway, and find yourself unemployed several months later.I personally have had all three and more over the years of my career. My guess is that you've had your share of very similar experiences – because most people do. What's wrong when this happens?  Why do we do that?We're not following our own brilliant inner guidance systems. Every one of us has an intangible but accessible genius within us.  That genius is capable of guiding us correctly nearly 100% of the time.  In fact,  it may be 100% of the time, we just don't quite interpret the signals correctly and get something wrong.  But the guidance was sound.Some people refer to this inner guidance as their intuition, some their higher self and some call it divine guidance.  It doesn't really matter what you call it or even if you believe in it - it's there and it always knows how to set our perfect course.Why would we ignore such valuable information?  Because our minds and, for some, our insecurities, get in the way.Most of the time, when I ignore my inner wisdom, it's because my logical mind convinces me that I must be wrong.  Or I'm convinced that someone else knows better than I do – so I ignore my gut and follow the other person's instructions.  Things usually go wrong for me when I do that.The truth is, our minds are just machines – mechanical entities that move along in well-established and comfortable grooves. The mind doesn't “think outside the box”.  It relies on memory and past impressions and can easily ignore – actually willfully ignore - flashes of insight and creativity. And it's typically afraid of trusting anything that it doesn't feel is supported with visible, tangible evidence.That inner guidance system, on the other hand, can give you instructions that seem totally novel, random, or out of the blue. Maybe even illogical. Those instructions may not look logical at all.  But if we follow those nudges, we rarely go wrong. It's pretty amazing.I've used this inner guidance for everything from hiring personnel to making cross country moves with no promise of employment.  When I follow it, I always land on my feet in a good place.  When I don't – I can end up flat on my backside in a mud pit.For complete show notes, please visit masterfullibrarian.com/ep25

In this episode, I'm talking about good enough librarians – and how vitally important those people are.  So if you often feel uninspired and fret over not having brilliant new ideas for you library programs and lessons, stick around.  This episode is for you.You've probably noticed that I often mention people I consider to be rock star librarians. I'm fortunate to know and have worked with many of those people. And I love them.They're full of fresh and fun ideas, boundless enthusiasm, and a great passion for libraries.  I learn so much from visionary people like that. And I am not one of them!  For a long time, I faulted myself for that. I kept telling myself I should be more creative and resourceful - that I should be posting cutting-edge ideas on social media and writing articles for library journals.  And for a long time, I didn't do those things and I felt like that made me a lame librarian. I was dead wrong. I wasn't lame – I was good enough. By that, I don't mean I was a slacker or that I did just enough to get by.  I mean that I did my best and it was enough! We've all heard the aphorism, attributed to Voltaire, that “perfect is the enemy of the good”.  This is a profound truth. Doing our best and working hard is what's called for – there's no need or purpose for all of us to be rock stars.If you don't feel like a rock star librarian because you aren't doing all the things either, how can you give your users the best?Well, my motto was always “don't reinvent the wheel”.  As I've recommended in previous episodes such as episode 17,  smart librarians follow the thought leaders and influencers.  Identify  some real rock star librarians that you admire and resonate with and get ideas from them.  That's why they're putting all their stuff on Twitter, Facebook, and Instagram - why they're writing articles of library journals, and presenting at all the conferences.  They want you to use their ideas. So do it!  Maybe you're not generating the innovative content, but you can sure be an early adopter! You can be as cutting edge in your library as they are - simply by using their awesome ideas.Collaborate with other library professionals and co-create lessons, programs, and services together.  My best ideas are always generated when I'm brainstorming or problem-solving with a group.It's like somehow great conversations turn on the creativity faucet in my brain. I always come away energized and with fresh perspectives and innovative plans when I've worked with a group or with another peron. Could that work for you, too?For complete show notes, please visit  masterfullibrarian.com/ep-24.

Hello Librarians!  Thanks for joining me. Today, I'm sharing my top two tips for achieving your library, or even your personal, goals. It's a short episode and you'll find the full show notes at masterfullibrarian.com/ep-23.My first tip, that I've talked about before, is to take one small step at a time.  Identify one small action, schedule the time to take that action on your calendar, and then follow through. It's simple. I've done an entire episode on the idea of small steps, so if you'd like to hear more about that, please listen to my episode, Small Steps Toward Big Library Impact. You can find that one at masterfullibrarian.com/ep-5.My second top tip for achieving your goals is to stop trying.  You heard me right.  Stop trying. Stop striving, exerting tons of effort, or working around the clock. Just relax and let go. Does this mean to do nothing at all?  Absolutely not!  You have to take those small steps I just mentioned.  But the harder your try to attain something, the further it will recede from you.  It's called the Law of Reversed Effort and it's a universal truth whether you want it to be or not. Ideally, we will live our lives and complete our responsibilities with effortless effort.  Allowing ourselves to stay relaxed and focused and in the flow. We all have heard about great athletes and masters of other skills who get into what is often called the “zone”.  When they're in that space, they aren't striving or trying hard. They're focusing, relaxing, and allowing something greater than their worried little minds to act through them to accomplish their goal.  This is effortless effort.  Most of us still believe we can control our lives and it's simply not true.  The more we try to control and force outcomes, the more we will be disappointed.  When we cling tightly to a certain order of events or a specific outcome, the more we tighten up and constrict and that makes it awfully hard to create anything. Think about drawing a picture or writing a poem.  If you sit down with paper and paints or pencil and make yourself create a beautiful work of art, I guarantee you it will not come easily - if it comes at all. The more we try to force inspiration, the less we'll have.  This holds true with our daily working life, our professional and institutional goals, and our personal dreams and responsibilities.  It holds true for all facets of our lives.  The harder we try, the less  we will achieve. The key?  Set your vision, see it concretely, identify and take your first step toward that vision,  then let go of the rest.  Relax and feel yourself expand and open to the infinite ways your vision can become reality – or possibly not become reality.  Sometimes the universe has other ideas for us beyond what we can possibly imagine.And those ideas are always so much better than anything we could envision. As Allen Saunders wrote and John Lennon sang, “"Life is what happens to you while you're busy making other plans”. It rarely goes the way we expected it to.So for today, at least, allow yourself to let go.  Know that your goals and dreams are attainable with effortless effort. Allow yourself to enter a relaxed focus and expand and tap into the powerful creative current of life.  Row your boat gently down that stream and I believe you'll soon arrive exactly where you need to be and you'll be pleased with that destination.  

Tell me, are you a cheugy librarian?  If you are, I'd like you to change that. Actually, I'm not entirely certain I underestand what cheugy means, but it got a lot of media attention at the first of May and I just like the word! Cheugy is a word coined back in 2013 and broadly means being out of date, off-trend, or trying too hard.  It's really kind of a silly, niche term but I wanted to use it today because it's fun and seemed like a good way to start a conversation about staying current and relevant as librarians – which is vitally important.Today's show notes can be found at masterfullibrarian.com/ep-22.I'm going to give you four ways that you might be a cheugy librarian.  And does this sound like you at all?You're Stuck in Some Past Vision of What Your Library Should BeIf you're like me, and you started your library career literally decades ago, it's possible that you're clinging to some outdated ideas and beliefs and your library's physical space, collections, and services reflect that.  And there's a good chance you can't see it because you're too close to it. So, I invite you to take a really close look at what you're doing, what you're believing in your work and ask yourself, “Am I clinging to something that I picked up I graduate school that's no longer appropriate or relevant today?”When was the last time you refreshed your library's physical space?  I've talked about this before and I'll say it again – if you've got faded pictures and old dirty plush animals or decorative items that are dated, those need to go.  You may not have decision-making authority around those things, but you can always make suggestions to your supervisor or to your director, if they're accessible to you, to see if they can make those changes. Also, if your library doesn't reflect your community the way it is today – if it isn't diverse, inclusive, and welcoming to all, please begin addressing that. You should be offering programs that reflect popular interests and cultural movements, such as podcasting and social justice, not the same programs you were offering ten years ago – even if they are delightful and fun.  We often do that because it's easy but I urge to do whatever is in your power to create a library for today and for everyone.You Don't Stay Current with Library Issues, Trends, and Best PracticesDo you attend library conferences – either virtually or in-person? Are you even a member of a library association?  Do you frequently take advantage of professional development opportunities in a really engaged and curious way, so that you learn?  Do you read library journals and magazines?  Do you follow library influencers on social media?  If you're not doing any of these things, I wonder how you're staying up to speed with all the rapid changes happening in libraries now? I've known librarians who never attended any conferences or trainings because, as they put it “there's nothing for me there”.  That always astounded me.  I have never been to a conference of any type – even ones that weren't in any way connected to libraries – where I didn't pick up new ideas and new skills that I could bring to my work. If you think there's nothing new out there for you to learn, I urge you to think again about that.  None of us can know it all and there's always something new developing that you can learn. For complete show notes, please visit masterfullibrarian.com/ep-22

Hello, librarians!  I'm back – at last.  My brief podcast pause lasted a couple of weeks longer than I anticipated, so if you're still with me and listening, thank you for that. I have made my cross-country move and am settling into my new, if only temporary, home.   I expected to be back sooner, but all my podcasting equipment got misplaced in my move and I just found it a couple of days ago! It's good to be getting back to the podcast.   Recently, I was working with a librarian who is contemplating a career move.  We were discussing the challenge of getting hired for a supervisory role when you have no library supervisory experience.  I feel safe in saying that all job postings for library management positions call for prior supervisory experience.  That's a reasonable thing, but if you're looking to move up into management for the first time it creates kind of a Catch-22. You can't get the job because you don't have the experience, and you can't get the experience if you don't have the job. The key to that dilemma is to secure leadership positions and opportunities in other contexts and offer those as your qualifying experience.So today, I'm going to share three tips for preparing and presenting yourself as someone ready for a supervisory role in the library, even if you lack the experience. Complete show notes can be found at masterfullibrarian.com/ep-21.

In last week's episode, called “Librarians, Let It Go!”, I mentioned that I was in the process of packing up and moving again. If you haven't listened to that episode, you can find it at masterfullibrarian.com/ep-19.  Although I have been back in New Mexico for only about a year and a half now, I've decided to head back to Georgia again. I came to New Mexico from Georgia over 20 years ago and raised my children here. New Mexico feels like home, but most of my family is back in the Southeast, so that's why I'm Georgia-bound.I've had to accept the reality over the past few days that it's a little tough to produce a podcast each week when most of my belongings are in boxes and I'm keeping all the details and plans for a cross-country move in my head.  And trying to jugge a lot of activities and responsibilities. It's honestly become a bit too much for me right now. So I'm pausing the podcast for a few weeks.  My hope is to be settled enough in my new home in Georgia by mid-May, with a little studio set up.  that I can reboot at that time. I plan to check in with you from time to time as I move through the next few weeks, but I'm not making any promises! If you haven't listened to my other podcast episodes, I invite you to do that while I'm away. You can find those, along with today's show notes, at masterfullibrarian.com/podcast.I'd be really happy if you signed up for my email list while you're there.  If you do, you'll automatically get notified when I return to the podwaves again. You can also download my free gift, 4 Simple Steps to Achieve Greater Relevance, Meaning & Impact. I would really love to have you as part of my email family, and I promise I don't abuse that by sending you a lot of junk that you don't want to see!In the meantime, I'd love to hear from you about topics that interest you that I might address on the podcast. I'm always looking for ideas for the podcast. You can email those ideas to marian@masterfullibrarian.com, or connect with me on Facebook on my Masterful Librarian page. I hope that I hear from some of you and hear your wonderful and inspiring ideas for podcast episodes.I'll talk to you again real soon.  I thank you for your patience with me as I make this huge transition.

Once again, I'm packing up and moving everything I own.  A few days ago, I was standing in my house looking around at stacks of boxes and things still to be packed and I realized that it's time again to let go of accumulated stuff again. It seems no matter how often I move and clear things out and pare down (I've moved four times in five years), there's still more to clear out when I move.And it got me thinking about our libraries and how we in libraries so often hold on to things for far too long. And that's unfortunate – no one really benefits from what's no longer needed or useful or current.So today, I'm going to talk about three areas that all librarians need to examine with an eye to letting go of the old and making room for the new. We can benefit when we make it a regular practice to weed out, declutter, let go, and refresh. You can find the show notes at masterfullibrarian.com/ep-19.Weeding Your CollectionAre your shelves stuffed to the maximum and filled with books or videos from 20 or more years ago?  If they are, it's time to do a serious weeding.This is a necessary activity that we all know we need to do but may often put off because it's time-consuming and somewhat laborious. Weeding was never my favorite activity.There may also be institutional or community obstructions to removing materials – like a principal who thinks you shouldn't remove anything regardless of how old or inaccurate, or community members who object to weeding out racially offensive materials.  Even so, you should pursue ways to remove outdated, incorrect, damaged, and patently offensive materials from your library. Mounds of anecdotal evidence show that having bookshelves that are only about ½ to ¾'s full makes browsing materials easier and will actually increase circulation – at least for a period of time. This is especially true for younger children. A packed bookshelf makes looking at individual books difficult for small hands.Hopefully, you have a documented policy and procedure in place that guides weeding of materials from your library.  If you don't, I suggest you explore that as a possibility.  It's always good to have an approved policy and procedure manual to support your actions in the library. But that's a topic for another episode.If there is no policy and you're getting pushback from anyone about removing materials, then consider going guerilla.  Remove items one or two at a time and discard them somewhere away from the library.I've had so many books picked up out of trash cans by well-meaning custodians and returned to my desk, even though they were marked “Discard” all over them!Just be sure to follow any state or local laws and regulations addressing the discarding of items purchased with state monies of with taxpayer funds. You don't want to get on the wrong side of the law about that. Decluttering Your SpaceWhen you look around your library, what do you see?  Are your displays and posters so old you forgot when you put them up? Or maybe you didn't even put them up, they were put up by your predecessor.  Have you got 75 stuffed animals that so many children have handled that their ears have frayed and their eyes have fallen off or they're just dirty? Do you have artwork that is dull, age-inappropriate, or maybe even faded from years of hanging on the wall?  Trust me, if you have pictures of former principals in a high school library or worn and possibly germ-ridden plushies in your space, you need to do some updating.If you have these things, it's time for a major decluttering and refreshing of your physical space. For complete show notes, please visit masterfullibrarian.com/ep-19.

Hello librarians!  It's National Library Week and I just want to celebrate all of you for everything you do for your students, children, communities, and society every day.If you haven't listened to my episode 2, “Librarians, You Matter More Than You Know”, I encourage you to take some time today and listen to that. You can find it at masterfullibrarian.com/ep-2.   It's full of heartwarming stories of how librarians make a difference to the people they serve. What you do every day is vital to us all – even if that isn't always acknowledged and appreciated.Libraries and librarians are always working hard to provide resources, services, education, and programming that supports your users.  That's just how librarians roll.Libraries are the great equalizers, ensuring that everyone, regardless of ability to pay, has access to the world. But over the last year, during the stressful and often scary pandemic lockdowns, libraries and librarians really stepped up – as I knew they would.  You found ways to safely provide curbside service to school children and to community members.  You got innovative with ways to be sure people could still access your wifi – sometimes going as far as erecting shade structures outside your buildings and in some places bringing in porta-potties so students could stay  for a long time and work on their schoolwork. You developed virtual library lessons and learned how to provide story hour virtually.  You even held summer reading programs using Zoom, though you might never have used Zoom before then or any other type of meeting platform. Some of you even opened back up with limited hours and occupancy and had to enforce mask-wearing and social distancing – which often was ugly and unpleasant.  You worked hard to overcome physical and virtual challenges and to find a way around these new and ever-evolving obstacles. And you did it all with shrinking budgets, reduced staffing, and, even, while working from home.So to all of you working in academic, public, school, and special libraries all over this country, I say Happy National Library Week and thank you.  I and hundreds of thousands like me appreciate all you've done since March 2020 and before.  We couldn't have done it without you. 

 Are you a public, academic, or special librarian who's been thinking the grass might be greener in the school library fields?  Are you thinking it would be refreshing to work in a brightly colored space filled with the best children's books and lighting up young people to the joys of reading? If so, today's episode is for you. You can find complete show notes at masterfullibrarian.com/ep-17. When I was young and early in my career, I was working for the Lister Hill Library of the Health Sciences at the University of Alabama at Birmingham. I had a colleague, another librarian,  who was also one of my closest friends. We both got married about the same time and had our first children around the same time, and after the birth of her son, she told me one day that she was leaving Lister Hill and going to work as a school librarian in an elementary school – she had been an elementary school teacher, before getting her MLS. In a word, I thought she was crazy and told her so.  I also said, in these exact words, “I would never work in an elementary school.  That sounds horrible!”Well, you know what they say – Never say never.  Fast forward about six years and guess where I was?  Working as the elementary school librarian for a small district in New Mexico. How I got there is a long story, but I will always be immensely grateful for that opportunity and experience. And boy, was I unprepared for the job when I took it.   Turns out, being a school librarian, especially an elementary school librarian, is nothing like being an academic or hospital librarian!  Who knew? There were so many things I had to learn and unlearn about what it means to serve in a library.  So today, I want to share some ideas about what you should do, be, and know, before you start thinking about a job with a winter and summer break. Get Your Teaching Credential In any school district worth its salt, all school librarians, aka teacher librarians, aka library media specialists, need teacher licensure. It is possible to secure a job without that but trust me you'll pay.   If you do what I did and walk into that library with no classroom management knowledge or experience and no lesson-planning know-how, you are in trouble. And more importantly, so are the kids you're serving.  There is nothing sadder to see than someone like I was, who knows nothing about engaging and guiding children, trying to provide any kind of meaningful learning experience to a room full of seven-year-olds. Things tend to spiral out of control quickly.  It's like the substitute teacher syndrome – the kids can smell your inexperience and fear. And it can drive them into a frenzy! But seriously, there is an art to keeping children engaged, managing disruptions, redirecting behavior, and communicating effectively and you learn those things in teacher training courses. So please, if you want to be a teacher librarian, enroll in a teacher training program first.  See how it feels, find out if you really like working with kids and if they like working with you before you quit your day job.For complete show notes, please go to masterfullibrarian.com/ep-17.

Librarians, have you ever spent hours, days, or even weeks, writing a grant application for what you felt was an exciting new program, service, or collection, only to have it rejected? If you have, you know that's a lousy feeling. And although most granting agencies will give you feedback on why your library didn't receive funding, it still may not be clear to you how to do better next time.Today, I'm going to give you four tips for writing a better grant application and increasing the chances that you'll be funded. You can find complete show notes at masterfullibrarian.com/ep-16. I've had the privilege and responsibility of being a library grant reviewer several times.  And most inexperienced applicants make the same, or very similar, mistakes.  There's no reason for you to make those same mistakes. Tip One – Use Good Metrics for Measuring ImpactIn my opinion, this is the number one mistake most applicants make in requesting a grant.  I don't know of a single funding agency that doesn't want to see that your program, service, or collection is going to actually make a difference to your users. Otherwise, they don't want to give you any money.You have to provide metrics for how you're going to measure that impact. And in case you're breaking a cold sweat at hearing the word “metric”, relax.  A metric, according to Merriam-Webster, is just a standard of measurement. You don't have to have come up with some complex, highly technical, 100% infallible method.  It just means you have to be able to show that you started out over here and ended up over there. 

Hello, librarians!  I'm so glad you're here listening. In fact, it humbles me that to know that some of you are listening every week and that you value what I have to say.  Thank you for that. It's a honor to be of service to all of you. And this brings me to the topic of today's episode – Librarians, Make Imposter Syndrome Work For You!  You can find complete show notes at masterfullibrarian.com/ep-15.My guess is that all of you have heard of Imposter Syndrome.  But just in case you haven't, Wikipedia defines it as “a psychological pattern in which an individual doubts their skills, talents or accomplishments and has a persistent internalized fear of being exposed as a "fraud". Can you relate to that at all?  I certainly can.  In fact, I still struggle with this at times when I'm working in my coaching practice or when I'm creating this podcast.  My sinister mind gets in there and starts asking me who I think I am acting like I know anything about libraries or how to be a better librarian.Well, the truth is, I am a professional librarian with over 30 years of experience in a wide variety of library settings and job roles, so I do have a lot to offer other members of the profession. I have to remind myself of that.If you struggle with imposter syndrome, too, know that we're not alone.  Even people known for great mastery of their work or craft can experience it.  Tom Hanks, for instance, has openly acknowledged that he has Imposter Syndrome and he still fears that he'll show up on a set one day and everyone will realize he has no clue what he's doing.  Tom Hanks, of all people!  A consummate actor.So if you have moments of doubting your abilities, that's just fine. Apparently, it's pretty common.And it doesn't have to be all bad.Now I'm not minimizing the excruciating feelings of inadequacy and fear that Imposter Syndrome can cause.  Those feelings are real and they're not comfortable.But what if you took those feelings and leveraged them to perform better than ever? What if you made Imposter Syndrome work for you?I'm talking about turning your feelings of fear into what Zen Buddhist's call Beginner's Mind. For complete show notes, visit masterfullibrarian.com/ep-15.

Hey there, librarians!  Welcome to today's show.  In this episode, I'm going to be talking about your money. You can find show notes at masterfullibrarian.com/ep-14.Do you know where your library money comes from? Are you aware of your various funding streams, what rules govern those, and how to ask and justify increases? If not, I want you to change that.My first job out of graduate school was as a hospital library director for a small hospital in Colorado. Not far into my first week, my supervisor, the Director of Nursing, told me I would need to submit my budget for the coming year and get it to her by a certain date.My budget.  Hmm.  No one ever taught me a single thing about creating a budget in my MLS program. I knew what a budget was, but I had no idea how to create one for a library – especially from scratch.I told her that and she, being a really wonderful boss, taught me. Best thing that could have happened. I had to learn a lot of things quickly to do that budget and that only got me up to speed faster. Sadly, the hospital was sold and turned into a clinic about a year after I arrived and I had to leave. So in my next job, I was working for what was then called the National Library of Medicine's Regional Medical Library program – and I had to not only prepare a budget, I had to write grants.  Grants for hospital library collections, but also grants to fund my position.I had never written a grant in my life – at that time, I hardly even knew what they were.So, I told my supervisor and, since I was still fairly new in my career, she was happy to teach me. Best thing ever. By the time I left that position, I could write a budget to create a library from the ground up and write the grant to get it funded. All this in my first three years on the job. What did this teach me and why am I talking about it now?  It taught me that, in order to be really effective in your library job, you have to know where your money comes from and how to ask for it.You have to understand your budget and your funding streams. For complete show notes, visit masterfullibrarian.com/ep-14.

Hey Librarians!  Thank you for tuning in for this episode of the podcast. It means so much to me that you're listening. You can find complete show notes for today's episode at masterfullibrarian.com/ep-13.In my episode, Eight Proven Ways to Motivate and Inspire Your Library Team, I talked about asking your employees for their ideas and really listening to them.  If you haven't listened to that episode, you can find it and download it at masterfullibrarian.com/ep-9. You can also find the podcast on iTunes, Google Podcasts, Spotify, or Stitcher.But I know many of you are saying to yourselves something like “I ask my staff for input all the time, but almost no one volunteers ideas.” Or you might be thinking that your staff has given lots of feedback about what needed to be changed or made better, but you've gotten nowhere with solutions. Today, I have a solution for you – ask better questions.If you've ever been involved with a strategic planning process, and I'm sure you have,  you know that you frequently begin with a SWOT analysis.  If you're not familiar with that acronym, it stands for Strengths, Weaknesses, Obstacles, and Threats. In this process, you assess these four aspects of your library or organization.But here's the problem with that tool – you probably already all have a really good idea of what those things are. Especially the obstacles and threats.  You and your staff are very familiar with your challenges and may talk and think about them a lot. And I'm willing to guess that many, if not most, of them haven't been overcome or neutralized.The solution – ask more powerful questions.Powerful framing questions don't have straight forward answers.  They're open-ended and meaningful. They could be called adaptive questions because they evolve and change and grow as you discuss them. They can't be answered with a simple solution.  They require creativity and insight. Asking these powerful framing questions is called Appreciative Inquiry. The process was developed by David Cooperrider and Suresh Srivastva, two professors at the Weatherhead School of Management at Case Western Reserve University in the 1980's. Cooperrider recognized that “people move in the direction of their conversations”.  What that means for you is that problem-centered questions, such as “Why aren't more teens attending our programs?”  or “Why won't the Language Arts teachers collaborate with library staff?” keep a group stuck in the problem.  They don't invite fresh viewpoints and creative thinking.What Appreciate Inquiry – and appreciative questions do – is to lead us into considering opportunities. In their book, Strategic Doing: Ten Skills for Agile Leadership, Ed Morrison and his co-authors from the Purdue Agile Strategy Lab say that “If we focus on opportunities, we make sure that we do not fall into the every deepening chasm fo problem analysis.  We have the opportunity to think instead about possible alternatives.”When engaging your staff in an effort to address library challenges and develop innovative and engaging strategies, powerful open-ended framing, or appreciative, questions are your most effective tool. For complete show notes, visit masterfullibrarian.com/ep-13

Hello Librarians. Welcome back to the podcast.  I so appreciate you listening in. If you've been enjoying the show, I invite you to sign up for my email list at masterfullibrarian.com, so you can receive notification each time I release an episode. I don't want you to miss anything!This episode is the second in my series called Librarian Career Pivot.  The first was called Leaving the Profession and can be found at masterfullibrarian.com/ep-7. Today I'm here to assure you that's it's perfectly ok to leave your current job, if it no longer fits you. Why am I talking about this?  There are three reasons. One is that it you, my listener, seem to have an interest in this topic.  My most popular episodes, by far, have been related to either leaving libraries or about librarian appreciation.  Those statistics tell me that many of you are struggling in your current positions and may feel unmotivated or demoralized.The second reason is that two of my most recent clients have been struggling with this very issue – wondering if they should stay put in the jobs they have now or if it's time to move on. Where there are two, there are more! My final reason is that two librarians that I know well and respect tremendously have recently left their jobs.  One to move into a new field and the other to seek a new library position. I applaud both of these individuals and feel they're both making positive choices. And again, where there are two there are more, so I feel this is a timely topic.Do you find yourself often wondering if it's time to find a new job, or feeling stressed every morning when you wake up and realize it's a work day, or daydreaming about what it would be like to work in a different career or library?If you said yes to any of those questions, it's probably time to take some action.And I want to encourage you to do that.  For complete show notes, go to masterfullibrarian.com/ep-12.

Hello Librarians!  Thanks for joining me. Tell me, how effective is your library advocacy?  Do you struggle with getting your key decision makers or your legislators to support your library?  If so, this episode is for you.You and I both know that libraries make a difference in the world. You share that message as often as possible with your stakeholders, with your users, with your communities. And yet, I'm willing to bet that for many of you,  the critical decision makers are still cutting your budget, reducing your staff, and maybe even taking your space.After all, everything's on the Internet now, right? Who needs librarians and libraries?  Can't people just get books from Amazon and information from Google?So here's the thing.  It's not enough just to get your decision-makers to listen. You have to get them to agree with you. And how are you going to do that?In fact, I can hear some of you now saying “I've been trying for years to get them to agree!  That's the whole point of my advocacy!”In his book This is Marketing, Seth Godin says the biggest mistake is to “Assume that everyone is like you, knows what you know, wants what you want”.They aren't and they don't. Advocacy is marketing. Every library and every librarian needs to learn how to market honestly and effectively. Godin goes on to say that “marketing is the act of making change happen”, and “You haven't made an impact until you've changed someone”. He further states that you have to connect with your audience and gain trust.  This requires understanding their worldview and their desires. So how do you get key people to both listen and agree?  By learning the language of your listener. By gaining understanding of their worldview and desires and showing directly how funding and supporting your library will help them achieve their goals.For complete show notes and resources, go to masterfullibrarian.com/ep-11

Hello Librarians!  Thank you for listening in to the tenth episode of Masterful Librarian Podcast. I am really grateful for your listenership. If you're enjoying the podcast, please visit my website, masterfullibrarian.com and sign up for my email list. I promise all you'll receive are notifications when I publish a podcast episode, and occasional offers or information I might send out.  When you join the email list, you can download my free gift, 4 Simple Steps for Achieving Greater Relevance, Meaning, & Impact. So please take advantage of that.My episode today is short.  That's because I had an entirely different episode ready to go until Sunday night.  Then I watched Super Bowl LV  and saw one of the oldest quarterbacks in the NFL, Tom Brady, age 43, coached by one of the oldest coaches in the NFL, Bruce Arians, age 68, lead the Tampa Bay Buccaneers to a decisive victory over the Kansas City Chiefs.  It got me to thinking about age. And about how, in our culture, we embrace the myth that older workers are somehow less competent, inspired, and valuable. And that's exactly what it is – a myth. So I changed the topic of my podcast to talk about this.In the past, I didn't much care for Tom Brady. (My apologies to any Patriot's fans out there!)  But I've grown to admire him over the last few years.  Why?  Because of his personal effort, focus, commitment to excellence, and his ability to inspire his team.And that's something you can find in many experienced, older librarians.The truth is that in a world where longevity has become more the norm than the exception, many people are at their professional prime in their 60's and 70's.  These are the people with the most experience, the greatest wisdom, and the largest number of failures and iterations under their belts.  They know what they know not from theory, but from experience and they bring that to bear in their work. And that is gold.For complete show notes, go to masterfullibrarian.com/ep-10

Hello librarians!  Thank you for joining me. Are you a library director, manager, or supervisor who's struggling with a burnt-out or demoralized staff?  Or maybe you feel disconnected from your team and unable to get them on board with any of your initiatives?  If so, stick around.  Every member of your team has greatness within them. Every staff member, volunteer, and student aide has a meaningful role to play in your library's mission. But how do you inspire them to reach for their best?In this episode, I'm going to share eight proven ways to motivate and inspire your library team.  Even if you have only volunteers or student workers or you're not currently supervising anyone, these tips can be useful for you. Show notes are available at masterfullibrarian.com/ep-9.Say good morningEvery morning, as soon you arrive, say good morning to the people you work with – and especially those who work for you. Do your best to greet every team member.  Be genuinely happy to see them!  This small and simple action not only makes your team members feel seen and appreciated - it also creates a warmer, more welcoming atmosphere and culture in the work space. And who doesn't want a little more of that? Manage by walking aroundDon't let a week pass without stopping by the desk of each team member just to chat and stay connected.  If you can do it daily, that's even better.  Make an extra effort to do this with team members who don't work anywhere close to your office or your normal traffic routes.  Working for someone you never see, except in formal meetings, can be demoralizing for many employees – they can begin to feel disconnected from leadership. As though you don't care about them.A disconnected employee is often a demoralized employee.  It's hard to feel valuable to the library if you feel overlooked.While serving as a high school librarian, I had four principals in nine years. Of the four, only one of them took the time to get to know me or to stop by just to visit and see how I was.And because he acted like he cared and he asked questions about me, my life, my library, my program -  I was willing to go above and beyond for him.  My happiest and most productive years in that job were under his leadership because his attention made me feel like I mattered.For six more tips and complete show notes, visit masterfullibrarian.com/ep-9.

Welcome!  I'm glad you're joining me today. Complete show notes for today can be found at masterfullibrarian.com/ep-8.Over the last several days, the American Librarian Association held it's annual Midwinter Meeting.  The meeting was virtual, of course, but still filled with great speakers, programs, and events. ALA programs and conferences never disappoint. There was so much to learn and see!Being a part of this conference got me to thinking.  One of the most effective ways to up your librarian game and have greater impact in your work is to become an active member of your library associations.  At a bare minimum, we all should belong to our state and any local library associations or consortia. Our state associations often do the most specific work to help out libraries.If at all possible, join the American Library Association and the divisions relevant to your work.  For instance, if you're a school librarian you should definitely join the American Association of School Librarians or AASL, which is the school division of ALA. If you're in a public library, join the Public Library Association, and if you're an academic, the Association of College and Research Libraries.  There are many other professional groups you could consider as well.  I'll put a list with links in the show notes. If there's one thing I know for sure it's that, as librarians, we are definitely better together. I'm always amazed at how many librarians don't take advantage of that. Today, I'm going to give you three good reasons for joining library associations.EducationIf it's one thing library associations and consortia do well and do often, it's education.  Whether it's in-person workshops or online conferences and webinars, there are always opportunities for learning. Although some of the highest quality events are not free and may even have a substantial fee, many others are free or extremely low cost.  Here's where it's especially smart to be a member. Many associations allow attendance at events by non-members, but that will almost always cost substantially more. I've noticed that during the pandemic, there's an opportunity for learning with some association or division almost every week. Some weeks, there's something almost every day!  I think this is especially important for people serving in libraries who don't have an MLS or who have never taken any coursework.  There's so much to know about library work.  If you don't have the professional educational background, please take advantage of association offerings.Even if you do have an MLS or coursework, things are always changing and we all need to keep up. If you want to deliver the highest quality service to you library community and have the greatest impact, you must keep your knowledge base current and your toolkit strong.  In my experience, the saddest, most ineffective libraries are the ones where no one on staff has received any type of library education or where continuing education and professional development don't happen because no one cares.For two more reaons and complete show notes, join me at masterfullibrarian.com/ep-8.

Welcome!  It's good to have you with me today. Have you felt recently that being a librarian wasn't as satisfying as it once was?  Or have you perhaps felt the lure of other professions calling you?  Or perhaps, like many of us, have you lost your library job and are now thinking it might be fulfilling to try a new field?  If so, you're not alone and it's perfectly ok.  In today's episode, I'm going to give some tips and winning strategies for making a career pivot out of the library profession. This is the first in my series called “Library Career Pivot”. I'm also providing a list of great career shift resources. You can find that list and the complete show notes at masterfullibrarian.com/ep7.Not that I want any of you to leave libraries – but sometimes it happens.My hope is that if you're looking at pursuing a new field, it's voluntary on your part. And not because you've been laid off, furloughed, or threatened with lay-offs.  I hope it's simply because you're ready for a new adventure. There's no shame in feeling drawn to do something new.  I myself am on my sixth significant career iteration.  I've been a hotel sales rep, a medical librarian, a travel agent, a school librarian, a public librarian, and now a coach, consultant and trainer.In her book, I Don't Know What I Want, But I know its Not This: A Step-by-Step Guide to Finding Gratifying Work”, 3rd edition, Julie Jansen says this “There is no age limit on searching for happiness and fulfillment in work and life”.  I love this quote. I love it because it's so true.  If you're feeling like now is the time to pursue a new career interest, I'd like to offer some tips to get you started.For complete show notes, join me at Masterful Librarian Podcast/ep7 

Last Wednesday, January 6 2021, was a dark day in our country's history. We all witnessed the horrifying assault on our Capitol building by an angry mob of, let's face it, mostly White Trump supporters. As I watched that grim and frightening scene unfold, I, as many of you couldn't help but note the difference in how these violent insurrectionists were treated as they forced entry into our Capitol Building - while Congress was in session - and how the mostly  Black and peaceful Black Lives Matter protesters were treated this summer.And I know there has been a lot of discussion around that in the media over the last week.As I watched that, I was utterly appalled, and I was deeply ashamed. The truth is that if certain White men- who I won't name because they don't deserve the publicity, but wearing ridiculous headdresses and standing at the podium of the Senate, or propping their dirty feet on the desk of the Speaker of the House - if those men had been Black, they never would have made it that far. At best, they would have been tear gassed, thrown to the ground and handcuffed. At worst, well, they might have been shot multiple times before they even reach the steps.And that makes my heart so sad, and heavy. And it also and more importantly, prods me to work harder on getting Woke, than I have. And what I want to talk about today, librarians, is how crucial it is for all of us who are White, to take on that hard, but imperative work of waking up to what life is like and has been like for our our fellow citizens, who are African American or people of color indigenous. Because life is very different for them. For complete show notes, visit masterfullibrarian.com/ep-6

 Welcome and thanks for joining me in the new year.  Today's episode is short and it's the first in my new series, Small Steps to Big Impact. You can find the show notes at masterfullibrarian.com/ep-5.At this time of year, most of us are thinking about New Year's resolutions and new goals for the coming year.  But according to popular literature, and a study done by Scranton University researchers in the late 1980's, at least 80% of those resolutions fail.  If you're like most dedicated librarians, you've got clear goals for achieving more impact with your library's services and programs. But what can you do to keep your goals from becoming a sad statistic?Take one small step.What trips most of us up and sets us up for failure is looking at the whole process and then becoming overwhelmed by how much there is to do. For some of us, that keeps us from even getting started. In his masterful book titled One Small Step Can Change Your Life:  The Kaizen Way, Robert Maurer shares the ancient Japanese concept of kaizen, which is using small steps to achieve large goals. According to Maurer, this approach is conveyed in the ancient text the Tao Te Ching by Lao Tzu when he states “The journey of a thousand miles begins with a single step”. And it's a remarkably effective technique.  It's easy and non-threatening and leads actually to continuous improvement.  It's been used in Japan and around the world for decades, both by corporations and by individuals to effective achieve both major and minor goals.For complete show notes and resources, go to masterfullibrarian.com/ep-5

Welcome!  Thank you for joining me today.This has been a strange and difficult year for all of us, no matter where we live or what we do. But I think it's been especially challenging for librarians whose primary mission is to serve the public.Whether you're a public librarian facing angry patrons who won't where masks, a school librarian trying to deliver instruction virtually, or an academic librarian pushing into online classrooms where perhaps the professor doesn't value or acknowledge your presence, you're probably feeling more than a little bit frazzled by now. So today's episode  may be a bit on the fluffy side. We're going to talk about simple stress relief for the exhausted librarian. I hope that most of you are enjoying at least a few days off during the holiday season. If so, or even if you're back at work, I encourage you to take some time to relax and release some of the stress that's probably been building up in your body and your mind over the last several months. The suggestions I'm about to offer will work for anyone. Many, if not most of them, can be used anytime and anywhere. And none of them cost anything, or require any special expensive equipment.So I invite you to pack these ideas into your masterful librarian toolkit to pull out whenever you need them. First of all, I want to say this:Make any effort at de- stressing very gentle, and very easy. The worst thing that any of us can do is to stress ourselves more trying to find stress relief! So please just listen to these and take what works for you - and works for you easily - and leave the rest.My first suggestion, and this isn't what's normally recommended, but unless you're already a seasoned practitioner, Don't meditate for stress relief!It's a profound and wonderful practice for those trained for it. And if you are trained for it, certainly use that as a technique. But it's hard for most of us. Telling the mind to be still and to focus on nothing or even just a single point such as a candle is almost guaranteed to make your mind jump around. So for many people attempting to meditate can create more stress than it relieves.And as my spiritual teacher has said, meditation is old school and recommends a different practice that I find very effective.I recommend a reading contemplation rather than meditation.  Read anything that calms or inspires you.In a reading contemplation, you're bringing your mind into focus and into the game so to speak. You're letting it be part of your activity, which allows it to calm down and be still. Which is the opposite of telling it to be still as you might in meditation.In a reading contemplation, your mind is engaged and interested and focused. And focus, relaxed focus, will relieve your stress. So as I said, read anything that calms or inspires. For complete show notes, go to masterfullibrarian.com/ep-4

Hello librarians.  Thank you for joining me. Today's episode is short but essential.  It hits at the heart of what you do. Today, I'm going to talk about the why of what you do and why that why matters. You can find today's show notes at masterfullibrarian.com/ep3.When I ask why you become a librarian, I don't mean how did you come to this profession.  That may not be that relevant at all to why you are inspired to do the work you. For instance, I got my MLS only because I couldn't find a good job with my Public Relations degree and the chance for a graduate stipend from the University of Alabama Graduate School of Library and Information Service (now SLIS) dropped in my lap. My mother was a college library director and a graduate of the school.  The Dean happened to call her looking for graduate assistants while I was sitting in her office making a nuisance of myself.  I applied and the rest is history. That's how I got into the profession, but it certainly wasn't why I stayed.  When I talk about your why, I'm referring to the concept so beautifully articulated by Simon Sinek in his 2009 book “Start With Why: How Great Leaders Inspire Everyone To Take Action” and his subsequent TED talks with the same title. If you've never read the book or listened to the talk, I highly recommend doing both.  You can check out his work and his message on his website at simonsinek.com.  The link is in the show notes.One of the most powerful things Sinek says in this book is “People don't buy what you do; they buy why you do it. And what you do simply proves what you believe”. He uses the example of Steve Job's masterful marketing for Apple. Apple's marketing strategy didn't focus on their products, which of course were good; it focused on the company's own why. Sinek describes a Golden Circle needed to be successful in engaging others.  This circle has Why a business does things at it's core, How it does things as the next circle out from the core, and what it does or produces as the outer circle.In his TEDx talk he describes Apple's Golden Circle this way: “The inner core, the Why- In everything we do, we believe in challenging the status quo, we believe in thinking differently; the next circle, the How – We make products that are beautifully designed and user friendly; and the outer circle, the What – We just happen to make great computers.  Wanna buy one? "So when I ask about your why, I mean that thing that serves as the bedrock of your motivation and inspiration for your library work.  It's the deep belief or beliefs that drive your ideas, decisions, programs and professional relationships. And it's an absolutely critical component to achieving greater relevance, meaning, and library impact.  Your patrons, your users, will be drawn to your why much more so than your what. In fact, I would say that librarians who struggle the most to gain support and be effective are the ones with the least compelling and service-oriented why's.  For complete show notes, go to  masterfullibrarian.com/ep3.        

Librarians, You Matter More Than You Know Hello, Librarians.  In today's episode, I want to talk to you about how important you are and how much impact you actually have on the people you serve. You all matter so much more than you may know or realize.            In my very first podcast episode, Why I'm Glad I Lost my Library Job, I talked about how I reached out to librarians all over the country and asked questions.  If you haven't listened to that episode, you can find it at MasterfulLibrarian.com/1. Those conversations were both informative and heart-warming. What I heard over and over is that you love your work and the people you serve. And that you want to have an even greater impact than you feel you're currently achieving. But I also heard lots of great stories about the positive impact librarians are already having.  And that was the truly heartwarming part. If you're at all like me, it's easy to let the less pleasant things that happen in your work dominate your attention and your memories. Like, remembering that Board member who objects to every single programming change you bring before the Board, or every policy change;  or  the parent who comes in and complains that you were buying too many diverse and inclusive books; or the lawmaker who held his expensive tablet up while asking why you need more print books when everyone has one of those. Those memories might take up way more space in your mind than maybe they deserve. That's only normal - research suggests that events charged with emotion, especially negative emotion, stick more in our minds. So it's only natural to remember those things more.  But it can definitely put a damper on your morale and enthusiasm for your work.So today, I'm going to tell you about some real life stories of magical things librarians have done. And this is meant to stir memories I know you have of times you've made a difference in the life of a patron or a student. And I hope that it lifts your morale a bit and brightens your day. Because what you do truly matters. It has the power to change lives and inspire greatness. Often, some seemingly small action you take, a book you share, or a program you offer, will be that one thing that causes a sea change in someone's life.            A parent recently shared with me that when her now adult children were little and she was newly divorced, she didn't have any money for any entertainment for her kids – not even for something like a movie rental. And back in those days, movies were coming from places like Blockbuster. So, every week, they'd make a trip to their local public library where the kids not only got great books to read, but where they could check out movies to watch at home. She told me that some of the happiest moments she had with her little ones during those very difficult times were when they were sharing books and snuggling up together in front of the TV to watch a movie from the library. She also shared that she regrets that she never let the librarians at that branch know how important that service was to her.            Mary Chappell, my friend and a rock star elementary school librarian, recently told me a story that brought a tear to my eye.  When her district closed schools in March because of COVID-19, she went to her principal and said, “our kids will be scared. They need to see one of us every day to see that we're all fine. They've got to see someone they know really, really well, so I'm going to start doing videos and posting them on the school website.” She  started those videos that next Monday and got an email in about ten minutes from a parent saying this:  “I had no idea that our child

Why I'm Glad I Lost My Library Job      Welcome to the first episode of Masterful Librarian Podcast.  I'm so glad you're here. My name is Marian Royal and I'm a Librarian Success Coach.   But before this career, I had a career as a librarian that spanned over 30 years, all types of libraries, and four states.  So today, before I get into the heart of this episode, I'm going to talk a bit about myself only so that you know that I know what you do and how important that is. But I promise, I won't make a habit of it!    I earned my MLS from the University of Alabama way back in 1983.  My focus at that time was Medical Libraries and I spent over ten years working in hospital and academic medical libraries in Colorado and in Alabama.  And that was an interesting and rewarding career and it gave me lots of information and my first experiences in planning and moving into new library spaces, which I got to do twice, and converting from card catalogs, believe it or not, to automated systems, which I've done a few times now.       After some really difficult personal times, in the early 1990's, I took a break from libraries, but I found my way back through school library work in New Mexico. My path brought me to an elementary school library position in 1998 and I did that for six years, and boy, did I learn a lot. Like, for one thing, being an academic librarian and being a school librarian are quite different and being a school librarian takes some extra preparation in learning to teach.       But then I was asked to move up and become the district's high school librarian in that community.  That lasted nine years and paved the way for me to start working at the district level. My school library career pinnacle was serving as the Library Services & Instructional Materials Manager for the Seattle Public Schools, which was quite an honor for me and one of the most exciting experiences I've had, career-wise.       Family obligations brought me back to New Mexico, however, where I became the director of a small public library in the resort town where I live.  And, that's where this story begins.      Last March, at the beginning of the pandemic, I was terminated from that new position as the public library director. I was still in a probationary status, and I was obvious low-hanging fruit. I had a large salary and I was the first to go when lockdowns caused plunging tax receipts in this community that really survives largely off of tourism.  It gutted our municipal budget and out the door I went.     So, my first response? Well, I jumped into job search mode in high gear because that's what I do. And to me, losing the position meant that I was meant to move on from here. I believe sincerely that everything happens for a reason. There are no accidents, there are no mistakes, so clearly, there was something else that I needed to do.  Right out of the gate, I found a couple of perfect situations in other states and I applied asap.  For more show notes, go to masterfullibrarian.com/podcast

Welcome to Masterful Librarian Podcast Every librarian I know wants to reach a larger, more inclusive audience and for people to understand that what they do is critical.Hi. My name is Marian Royal and until March of 2020, I was a career librarian – for well over 30 years! I worked in all types of libraries, often as the Director. And always with a teaching or training function. The pandemic cost me my job.  And to be honest, by that time, I was feeling a little library burnout so I retired. But I really wanted to use my rich experience to keep helping librarians.That's why I decided to become a Librarian Success Coach and to launch Masterful Librarian Podcast.Here, I'll talk about challenges you all face and offer ideas and guidance on how you can achieve greater relevance, meaning, and impact in a rapidly changing world Episodes will cover topics important to all librarians, like:     Engaging users in a virtual world     Developing stronger professional relationships and     Gaining buy in from key decision-makersWe'll also talk about busting those irritating librarian steretypes and misconceptions. I'll even offer chances to win free online coaching sessions. Listen for your chance to apply.In the meantime, to start listening to episodes, go to masterfullibrarian.com/1.And don't forget to subscribe on your favorite podcast app so you don't miss a thing! Until next time, keep making a difference!