The Coaching Cafe Podcast

We continue our focus on annual performance review season in this week's Coaching Café Podcast and how these conversations can build engagement in the workplace. So far, we've shared frameworks and tips to set up conversations for success. Now it's time to talk about the trickier conversations. A frustrated manager recently asked us: “What do you do about people who think they're meeting expectations, but they aren't? Or worse, they don't have goals. They're not engaged. They're just working to retirement. You still have to write something on the form!” We hear this all the time and it's exactly where coaching can help. This week, join Natalie and Paula as we explore how a coaching approach can shift even the most challenging performance conversations. You'll walk away with: An understanding of how/why conversations become difficult Strategies for reframing these conversations A practical tool from Open Door you can use right away Whether you're designing performance conversations, coaching managers, or facing your own review – you will benefit from learning how to coach through the difficult conversations. If you are a regular, you know the vibe and the great contribution that you make to our discussions; so we look forward to welcoming you back and offering you a value-packed 30 minutes each Tuesday. If you've not joined us for a Coaching Café Podcast, now is your opportunity to schedule this time for your professional and personal development.   In no time at all, you'll be looking forward to Tuesdays, just like we all do! Thanks for listening! If you enjoyed the podcast please leave us a 5 star review where ever you listened to us! It helps promote the podcast to streaming services and other listeners. Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials Instagram Facebook LinkedIn Check out the YouTube Video of this podcast. YouTube Email us at learn@opendoorcoaching.com.au Thanks for listening!

Performance conversations aren't just a HR requirement – they are an opportunity to drive real engagement. Research shows that when managers focus on strengths during performance conversations, it can lead to a 36.5% uplift in performance. That's not all - engagement increases, productivity rises, and absenteeism drops. When we first came across this data years ago, we said, “Tell us more!” It was the beginning of our commitment to a strengths-based approach to coaching and one that has grown in relevance as we look at the low engagement scores across our workplaces. Today, workplaces are under pressure. People feel tired, under-valued, and stretched. But this is exactly where coaching makes the difference. Especially when it comes to the annual performance review. Therefore, join Natalie and Paula for our Coaching Café Podcast this week as we share: The power of strengths-based conversations How coaching shifts the tone of performance reviews Practical tools to help your team leave energised - not deflated And we turn performance reviews into a genuine engagement strategy. If you are a regular, you know the vibe and the great contribution that you make to our discussions; so we look forward to welcoming you back and offering you a value-packed 30 minutes each Tuesday.If you've not joined us for a Coaching Café, now is your opportunity to schedule this time for your professional and personal development.  .  In no time at all, you'll be looking forward to Tuesday lunchtimes, just like we all do! Thanks for listening! If you enjoyed the podcast please leave us a 5 star review where ever you listened to us! It helps promote the podcast to streaming services and other listeners. Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials Instagram Facebook LinkedIn Check out the YouTube Video of this podcast. YouTube Email us at learn@opendoorcoaching.com.au Thanks for listening!

International Coach Week: Your chance to hear from an inspirational leader This year, the International Coaching Federation (ICF) marks its 30th anniversary – 30 years of inspiring change through coaching and setting the standards for our profession. It's the perfect week to celebrate who we are as coaches – and to recognise the difference each of us makes as part of the Open Door Alumni. In terms of making a difference, this year we have the opportunity to learn from Hayley Goldsmith from who is currently serving as a Clinical Team Leader at Victoria Police. Join Natalie as she interviews Hayley on her remarkable career and how she has applied coaching in very different contexts, from ANZ Bank to her current role at Victoria Police.  Join us for the special presentation for International Coach Week. About Hayley  With over 22 years of professional experience and a decade specialising in leadership coaching, Hayley is passionate about empowering individuals and teams to reach their full potential.  Currently serving as a Clinical Team Leader at Victoria Police, Hayley brings a unique blend of leadership, coaching and clinical expertise to her work. Hayley is passionate about coaching, mental health support and initiatives and the well-being of others.   Thanks for listening! If you enjoyed the podcast please leave us a 5 star review where ever you listened to us! It helps promote the podcast to streaming services and other listeners. Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials Instagram Facebook LinkedIn Check out the YouTube Video of this podcast. YouTube Email us at learn@opendoorcoaching.com.au Thanks for listening!

Is the annual performance conversation season a chance to turn around engagement? Last week kicked off our new Coaching Café Podcast series by unpacking the newly released Gallup State of the Global Workplace Report for 2025.  But the headlines are hard to ignore: Is the global workplace at breaking point? Employee engagement on the brink (of collapse) Management engagement falls from 30% to 27% (no other worker category has experienced as significant decline). This round of Coaching Cafés Podcasts we are focusing on enabling effective performance conversations. Understandably, this might feel worrying for some managers, given low engagement scores.  However, we believe there is a real opportunity. If done right, the annual performance conversation season could be a chance for many managers to begin the turnaround of employee engagement.  Therefore, join Natalie and Paula as we explore: 

The Gallup State of the Global Workplace 2025 report has just landed. Call us nerds, but we dropped everything to download it. Like many, we hoped to see improvements in global workplace engagement. After all, increasing engagement feels like a shared crusade among leaders, coaches, and organisations alike. Now join Natalie and Paula as they kick off a new series of Coaching Cafe Podcasts. This series will focus on enabling effective performance conversations - which may be a worrying time for some, given low engagement scores. But first let's get a handle on the current state of our workforce in today's podcast. Thanks for listening! If you enjoyed the podcast please leave us a 5 star review where ever you listened to us! It helps promote the podcast to streaming services and other people. Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials Instagram Facebook LinkedIn Check out the YouTube Video of this podcast. YouTube Email us at learn@opendoorcoaching.com.au Thanks for listening!

This week Natalie reflects on ANZAC day. For those unfamiliar with the day, ANZAC stands for Australian and New Zealand Army Corps and the day commemorates the 25th of April 1915, the day the Anzac's landed in Gallipoli in the 1st world war. While the day was originally intended to honour the over 8,000 lives lost in the campaign, the day now honours all service people who have lost their lives to war. Lest we forget. Thanks for listening! If you enjoyed the podcast please leave us a 5 star review where ever you listened to us! It helps promote the podcast to streaming services and other people. Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials Instagram Facebook LinkedIn Check out the YouTube Video of this podcast. YouTube Email us at learn@opendoorcoaching.com.au Thanks for listening!

Over the past few weeks, we've explored ethics in coaching through the lens of the ICF Core Competencies - not just as a checkbox for membership renewal, but as a lived practice.  We've explored: ✔️ Our own ethical decision-making as coaches ✔️ Stakeholder agreements & confidentiality ✔️ The ethical use of AI in coaching Now join Natalie and Paula our final Coaching Café Podcast in this series, as we open the floor to your biggest ethical questions in coaching. 

AI in Coaching – A Practical Demonstration Following our thought-provoking discussion on the ethical use of AI in coaching last week, it's time to take the conversation further. Can AI really improve coaching?  Can it assess coaching conversations against the ICF Core Competencies?  Can it even coach us on a topic? In this Coaching Café Podcast, Natalie and Paula will move beyond theory and demonstrate AI in action. We will focus on: ✅ Using AI to enhance coaching – How AI can analyse coaching conversations and provide feedback based on ICF Core Competencies. ✅ AI as a coaching tool – Can AI hold a coaching conversation? Let's put it to the test. ✅ What AI can't do (yet!) – The limits of AI, why it won't replace human coaches. This session will be practical, and thought-provoking, giving you firsthand experience of AI's role in coaching—while reinforcing the irreplaceable value of human connection. Join us as we explore the possibilities… and the boundaries! If you are a regular, you know the vibe and the great contribution that you make to our discussions; so we look forward to welcoming you back and offering you a value-packed 30 minutes each Tuesday. If you've not joined us for a Coaching Café Podcast, now is your opportunity to schedule this time for your professional and personal development.   In no time at all, you'll be looking forward to Tuesda just like we all do! You can also tell us the topics you want to hear about this year. Do this using the channels below.  Thanks for listening! If you enjoyed the podcast please leave us a 5 star review where ever you listened to us! It helps promote the podcast to streaming services and other people. Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials Instagram Facebook LinkedIn Check out the YouTube Video of this podcast. YouTube Email us at learn@opendoorcoaching.com.au Thanks for listening!

Ethical use of AI in Coaching – is it cheating? I had just finished writing the new coaching assignment Ethical Use of AI in Coaching for our Certificate IV in Workplace and Business Coaching (11314NAT) program. The assignment requires students to analyse a transcript using an AI tool with the aim of improving the coaching.  And suddenly, the thought hit me: is this cheating? As professional workplace coaches, we must stay ahead of industry developments. At the same time, we are deeply committed to ethical coaching practices. How do we balance both? Join Natalie and Paula in this week's Coaching Café Podcast as we kick off a new series exploring AI in Coaching. We'll discuss: ✅ How AI can enhance coaching conversations ✅ Ethical considerations and boundaries in using AI ✅ Practical ways to integrate AI while maintaining professional integrity Let's navigate this evolving landscape together. See you there! If you are a regular, you know the vibe and the great contribution that you make to our discussions; so we look forward to welcoming you back and offering you a value-packed 30 minutes each week.  If you've not joined us for a Coaching Café, now is your opportunity to schedule this time for your professional and personal development.  In no time at all, you'll be looking forward to the Tuesday release day, just like we all do! You can also tell us the topics you want to hear about this year! Email us or contact us on social media if you'd like. Thanks for listening! If you enjoyed the podcast please leave us a 5 star review where ever you listened to us! It helps promote the podcast to streaming services and other people. Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials Instagram Facebook LinkedIn Check out the YouTube Video of this podcast. YouTube Email us at learn@opendoorcoaching.com.au Thanks for listening!

The meeting was between myself, the HR Manager and the coachee's manager and I was taking a brief about a potential coaching opportunity. The question was asked ‘so what kind of reporting do you do?'. I offered my standard response regarding confidentiality and who reports the outcomes of the coaching to whom. But to be frank, since we have our standard responses, it is not something that we spend a lot of time thinking about. And at the same time, it made me realise how we never take for granted the nature of the confidential relationship between coach and coachee. And how important it is to navigate the requirements of stakeholders whilst maintaining confidentiality. As professional workplace coaches, this is an important part of setting up the coaching agreement. In fact, it is written into the ICF Core Competency: Demonstrates Ethical Practice. So this week on the Coaching Café Podcast, join Natalie and Paula as we continue our deeper dive into the ICF Core Competency of Demonstrates Ethical Practice and explore how to: ✔️ Maintain confidentiality in coaching ✔️ Navigate stakeholder agreements ✔️ Set clear expectations in coaching contracts ✔️ Respond to common questions about reporting We'll also provide a practical framework for handling conversations like the one above. If you are a regular, you know the vibe and the great contribution that you make to our discussions; so we look forward to welcoming you back and offering you a value-packed 30 minutes each TuesdayIf you've not joined us for a Coaching Café Podcast, now is your opportunity to schedule this time for your professional and personal development.  In no time at all, you'll be looking forward to Tuesdays, just like we all do!  You can also tell us the topics you want to hear about this year by emailing us using the email below. Thanks for listening! If you enjoyed the podcast please leave us a 5 star review where ever you listened to us! It helps promote the podcast to streaming services and other people. Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials Instagram Facebook LinkedIn Check out the YouTube Video of this podcast. YouTube Email us at learn@opendoorcoaching.com.au Thanks for listening!

You can't coach everyone! Maintaining the distinction between coaching and other services ‘Coaching's fine. And I'm not trying to be controversial. But you can't coach everyone. I reckon most of my team I have to mentor them. And tell them what to do, because they have no idea.' The comment was in response to a question I asked a group of managers, as part of our discussion about ‘what is coaching, and what is it not?'.  I simply asked: ‘do you have any questions?'  It was obviously more of a statement, than a question. But what is interesting, is that this comment is very common.  When we are coaching managers to move their mindset from ‘telling and directing' to a coaching mindset, there is going to be resistance. However, as professional workplace coaches, the distinction between coaching and other techniques is extremely important. In fact, it is written into the ICF Core Competency: Demonstrates Ethical Practice. So this week on the Coaching Café Podcast, join Natalie and Paula as we continue our deeper dive into the ICF Core Competency of Demonstrates Ethical Practice and explore why maintaining clear boundaries between coaching and other leadership styles is essential. Most importantly, we will provide a practical framework to help you: ✔️ Distinguish between coaching and other services ✔️ Respond to resistance from managers ✔️ Maintain ethical coaching practices ✔️ Apply the ICF Core Competencies in real-life scenarios  If you've not joined us for a Coaching Café, now is your opportunity to schedule this time for your professional and personal development.    In no time at all, you'll be looking forward to Tuesdays, just like we all do!  You can also tell us the topics you want to hear about this year. Contact us via our email to do so! Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials Instagram Facebook LinkedIn Email us at learn@opendoorcoaching.com.au Thanks for listening!

Many of us have received the ICF membership renewal email. The process is simple: click the link, accept the terms, select your currency and branch, and pay. If everything runs smoothly, it takes about five minutes—as long as you remember your password and don't overthink “What do I get for my money?” (That's a topic for another day! )However, we encourage you NOT to just tick the box on the terms and conditions. Of course, my mum always said, “Never sign something you haven't read.” But more importantly, when you check that box, you're agreeing to abide by the ICF Code of Ethics and uphold the Core Values and Ethical Principles.When was the last time you read the Code?This isn't clickbait—“Breaking news: Coaches refuse to sign the Code of Ethics!” Instead, it's an invitation to pause, reflect, and reaffirm the principles that guide our practice as professional coaches.Therefore, join us this week on the Coaching Café, as Natalie and Paula explore the ICF Code of Ethics and discuss how it shapes ethical coaching practices. Take this opportunity to revisit the Code, reflect on its meaning, and strengthen your commitment to professional coaching. We will explore: Why the ICF Code of Ethics matters How to apply ethical principles in coaching The role of Core Values in professional practice Key takeaways for coaching integrity Don't just tick the box—explore what it means to be an ethical coach!Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials Instagram Facebook LinkedIn Email us at learn@opendoorcoaching.com.au Thanks for listening!

At Open Door we get a lot of questions about the ICF Credential Exam.  The Exam is an important component of applying for an ICF credential and all candidates for ACC, PCC or MCC are required to pass the Exam. The Exam is a tool to measure a coach's knowledge of the ICF definition of coaching, ICF Core Competencies and ICF Code of Ethics.According to the ICF, in 2023, 9,795 coaches sat the ICF Credentialling Exam, with 75% passing on their first attempt, 12% passing on the subsequent attempt. The overall pass rate was 87%.Having recently passed the exam on her first attempt, we thought it might be a good opportunity to pick Paula's brains about how to prepare for the test? What do I need to know? And gather any tips and advice.Join Paula as she unravels the mystery around the ICF Credentialling Exam, offers her key tips and answers any questions***. ***Note we will not reveal any questions or answers, but we can offer ideas to assist you to feel confident.If obtaining your credential is on your goals list for this year, this is a great webinar to tune into.If you are a regular, you know the vibe and the great contribution that you make to our discussions; so we look forward to welcoming you back and offering you a value-packed 30 minutes each Friday.If you've not joined us for a Coaching Café, now is your opportunity to schedule this time for your professional and personal development.  In addition, you have the opportunity to collect ICF CCEU's for FREE.  In no time at all, you'll be looking forward to Friday lunchtimes, just like we all do!You can also tell us the topics you want to hear about this year.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials Instagram Facebook LinkedIn Email us at learn@opendoorcoaching.com.au Thanks for listening!

Welcome to the Coaching Café series for 2025!Not long ago we signed off for the year, with a recap on the trends in coaching that we predicated for 2024.  And now here we are, gazing into our re-usable coffee cups and thinking about the important topics that we are likely to influence our workplaces and coaching this year and beyond.As part of the re-accreditation process we conducted research to ensure that our programs meet the industry needs and the ongoing needs of organisations, leader and coaches for professional development.  This research gave us insights into how coaching continues to evolve alongside the changing nature of work, leadership requirements and technology. And allowed us to update the programs accordingly.Join Natalie and Paula to kick off a new and exciting year of Coaching Cafés; as we discuss the top trends that we predict will be raised during coaching conversations in the workplace and also gather your insights into key trends.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials Instagram Facebook LinkedIn Email us at learn@opendoorcoaching.com.au Thanks for listening!

As we wrap up 2024, it's the perfect time to reflect on the coaching trends that have defined this year. At the beginning of the year, we shared our predictions and discussed the themes we expected to emerge in coaching. Now, after a busy year we're excited to revisit these trends and look at how they've played out in real time. Join us for the final Coaching Café of the year! We'll reflect on how coaching has influenced workplaces in 2024, share insights from our work, and discuss emerging themes that may shape coaching in the year to come. Let's celebrate the progress made and prepare to embrace new opportunities in 2025.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

As the end of the year approaches, now is the ideal time to reflect, reset, and set meaningful goals. But it's not just about making resolutions; it's about creating sustainable plans that align with our values and drive us forward. Join us for this Coaching Café, where we'll explore effective goal-setting strategies that go beyond typical New Year's resolutions. Together, we'll discuss tools for gaining clarity, setting actionable intentions, and building the momentum you need to make real progress in 2025. Let's start the year with purpose and set ourselves up for success!"Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

With the end of the year approaching momentum and motivation seem harder to maintain. With fatigue setting in, it can be tough to stay focused. But it's not all doom and gloom. As we approach the final stretch of the year, we can take simple, intentional actions to reignite our energy and keep ourselves—and our teams—moving forward. In this Coaching Café, we'll explore practical tips and strategies to keep the momentum alive, even when things feel tough. Together, we'll discuss how we can motivate ourselves and support others to stay on track as we head into the next quarter, with a strong finish in mind. Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

"Have you ever felt like you're not getting it ‘perfectly' right as a coach?" The truth is, no one ever does. Perfection isn't the goal. Instead, it's about showing up consistently—being present for your coachees, staying engaged in the process, and continuously growing as a coach. It's not about having all the answers, but about creating a space where growth happens, even through imperfection. In past Coaching Café sessions, we've explored real coaching scenarios, from working with clients under stress to coaching when it feels easier to just give advice. We've discussed how to apply ICF competencies, use effective coaching questions, and hold space for our coachees in a way that supports their growth. In this upcoming session, we'll dive into why consistency in your coaching approach matters more than perfection. We'll explore how staying present, open, and engaged in every coaching moment helps both you and your clients evolve. Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

‘I'm not sure it's my role', was a comment we received recently during a presentation on mental health conversations in the workplace.   We may notice that a work colleague or client is not their normal self. Perhaps their behaviour has changed or the language they are using and their demeanour is different. But the person in the workshop was worried that they didn't really ‘feel it was their place' to approach the person. It's not uncommon to wonder whether it's your job to start a mental health conversation or actually how to do that.  Alternatively, whether you should get others involved, for example HR.  In addition, as a manager or coach, when do you take off your coaching hat, and focus on a mental health conversation? Thursday 10th October marked World Mental Health Day (WMHD) 2024 in Australia and the WHO states that World Mental Health Day is an opportunity to ‘raise awareness of mental health issues around the world and to mobilise efforts in the support of mental health.' And the official theme of WMHD is: It is Time to Prioritize Mental Health in the Workplace Therefore, we thought we'd use the Coaching Café to focus mental health conversations in the workplace. So join Natalie and Paula as they focus on mental health in the workplace and talk about the role we can play, including what to say, what not to say and overcoming barriers to the conversation.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

Breaking down the barriers to mental health conversations in the workplace Thursday 10th October marks World Mental Health Day (WMHD) 2024 in Australia and the WHO states that World Mental Health Day is an opportunity to ‘raise awareness of mental health issues around the world and to mobilise efforts in the support of mental health.' And the official theme of WMHD is: It is Time to Prioritize Mental Health in the Workplace At Open Door we are obviously super happy to hear this theme; given as an Alumni it is something we have all focussed on for many years. In our Coaching Café we have heard from people with lived experience, talked about a coaching approach and the boundaries between coaching and other support services and trained 100's of people in mental health conversations.  We have also supported Organisations who advocate and support people in mental health, through our fitness and fundraising efforts like the Push Up Challenge and The Black Dog Institute's One Step Forward. We can all be proud of these efforts as an Alumni. And, we can continue the work and the advocacy. Therefore, we thought we'd use the Coaching Café for the next couple of weeks to focus mental health conversations in the workplace. In particular, raising awareness around the barriers to mental health conversations.  And importantly, how to overcome the barriers.   Join Natalie and Andrew Figtree (former Group Captain for the Air Force) for the Coaching Café and in particular, Figgy will bring his experience as a Mental Health First Aid practitioner, Air Force coach and veterans affairs advocate, to give us some ideas about how to break down barriers to mental health conversations.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

‘Have you ever had anyone cry in the coaching session?'  The answer is yes, it does happen.   Not too often.  But whether it is disappointment, frustration, anger or alternatively joy, relief or enthusiasm, in our coaching practice in the workplace, we need to be aware of how to manage strong emotions, in our coachees and in ourselves. We have covered a number of topics over the past weeks to explore real workplace coaching scenarios, including: coaching when people have too much on their plates, coaching when you know the answers and coaching ‘when it is easier to do it myself' and when is it ‘not the right time for coaching?' and coaching upwards.  Throughout these conversations we have explored the role of coaching, coaching principles and ICF competencies and great coaching questions.   With this in mind, join us for this Coaching Café where wrap up the series on exploring very real workplace coaching scenarios. We will focus on an important topic – managing strong emotions in coaching and reflect on how to hold the space for the coachee and for ourselves.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

‘These tools are really great, but can you use the tools to coach someone who is under-performing?'It's another question that we often get asked during our coaching programs and we have a very strong opinion on the answer, which is:YES. In fact, coaching could be the ‘make or break' difference between an increase or further decline in a person's performance.With this in mind, join us for this Coaching Café where we continue our theme of Coaching Cafes: exploring very real workplace coaching scenarios; and we focus on Shifting under-performance through coachingWatch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

‘These tools are really great, but can you use the tools to coach upwards?' It's a question that we get asked often during our coaching programs. And it always comes with a sense of hesitation or concern.Of course, we say that you can coach upwards, downwards and sidewards, but how feasible is that? Should I coach upwards? Can I coach upwards? Do these tools work upwards? And what if you are in a hierarchical organisation? With this in mind, join us for this Coaching Café where we continue our theme of Coaching Cafes: exploring very real workplace coaching scenarios; and we focus on What about coaching upwards?Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

We have covered a number of topics over the past weeks to explore real workplace coaching scenarios, including: coaching when people have too much on their plates, coaching when you know the answers and coaching ‘when it is easier to do it myself'.  Throughout these conversations we have explored the role of coaching, coaching principles and ICF competencies and great coaching questions.   Following on from this, another scenario we often get asked about is: when is it not the right time for coaching? The question often comes when people who are new to coaching are thinking ‘coaching is great…but…'. The ‘but' is questioning when is coaching most appropriate, and when should the manager be doing something else, for example telling, directing, mentoring, advising or intervening. This tension about ‘what is my role' and ‘what is appropriate' is not just a simple matter of understanding the difference between coaching, directing, mentoring and other techniques.  We can think about the scenarios from a number of perspectives including risk versus reward and ethics or values.   With this in mind, join us for this Coaching Café where we continue our theme of Coaching Cafes: exploring very real workplace coaching scenarios; and we focus on when is it not the right time for coaching?Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

It's a real struggle in our workplaces right now. Leaders and managers and their teams are overwhelmed by their workload. Therefore, rather than coach people to grow and develop and give someone a learning opportunity, we hear people say: ‘it really is easier to deal with that pressing matter myself'.Or perhaps they have tried coaching, and then we hear ‘coaching doesn't work because an employee is not responding, so rather than coaching them, it's easier to do it myself'.We all know we need to delegate and that coaching assists with delegation. But when it comes down to it, delegating can be difficult. Particularly when the team is under pressure.So how do you use coaching to assist in delegation?  How do you coach people to pick up the slack, when it is their job and they need to perform better? Or alternatively, it's not their job and you need them to step up?There is a lot in this to unpack, so join us for this Coaching Café where we continue our theme of Coaching Cafes: exploring very real workplace coaching scenarios; and we focus on insights into coaching and delegation and how to overcome those moments when it is easier just to do it myself.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

It's a question that we get often in our Leader as Coach or introductory coaching workshops that goes something along the lines of:  ‘Coaching is great. Asking them for options is great. But what if I know the answer?.'  The question is usually followed by an explanation about how the person asking the question is a subject matter expert and knows the way forward. Or perhaps there's no time for coaching. Alternatively, a worry or concern about the options generated by the coachee, particularly when the coach thinks that the options might be risky or just unrealistic. Even coaches with more experience may find thoughts might cross their minds about ‘better' options or answers. So join us for this Coaching Café where we continue our theme of Coaching Cafes: exploring very real workplace coaching scenarios and we explore situational coaching. In particular how to approach the scenario in the workplace, when you actually know that an option may not work, be the best alternative or is not feasible. Whether you are an experienced coach, coaching managers to coach their people, just starting out, or even coaching family members, it's a topic that we can all explore and learn from.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

We are back LIVE this week after our sun chasing, so join us for this 30 minute Coaching Café where we kick off a new round of Coaching Cafes: exploring very real workplace coaching scenarios.And since working out priorities because ‘I've got too much on your plate' is a very common topic in workplace coaching; let's see how to approach the scenario. Particularly when as the coach you have the feeling that the client has way too much on their plate. But you can't say that, and jump into the space; and express your opinion.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

Over the past few weeks in our Coaching Café we have been bringing the ICF Core Competencies to life, particularly by unpacking coaching demonstrations. And we have been delighted with the interaction and increasing numbers of people joining us from all around the world, to explore how they can grow their coaching awareness and competency.   We have taken a deeper dive into the more subtle ICF competencies, for example: #4 Cultivates Trust and Safety, #5 Maintains Presence and #7 Evokes Awareness and it makes us feel very warm and fuzzy that we are surrounded by an Alumni who want to continue to pursue their professional development, across the levels of coaching experience and training. With this in mind, we finish our series with a competency that that we possibly take for granted as coaches: #6 Listens Actively. There's a lot more to this competency than simply listening and then paraphrasing, in particular picking up on what the coachee is not saying.  Therefore, join us for this Coaching Café as we deep dive into #6 Listens Actively and find ways to extend our ability to make a difference in our coaching.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

Over the past two weeks in our Coaching Café we were delighted to bring you another opportunity to learn from a coaching demonstration.  By listening to another coaching demonstration by Brigitte, we build on the foundations that we have been exploring over the past few weeks, and hear the ICF Core Competencies come to life.On Friday 31st may we explore the difference between ACC and PCC coaching.  Building on this, join us this week in the Coaching Café we as debrief the recording through the lens of the ICF Core Competencies. In particular we will take a deeper dive into the more subtle competencies, for example: #4 Cultivates Trust and Safety, #5 Maintains Presence and #7 Evokes Awareness .Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

Last week in our Coaching Café we were delighted to bring you another opportunity to learn from a coaching demonstration.  By listening to another coaching demonstration by Brigitte, we build on the foundations that we have been exploring over the past few weeks, and hear the ICF Core Competencies come to life. This week for the Coaching Café, join us we as debrief the recording through the lens of the ICF Core Competencies and in particular the difference between ACC and PCC coaching.  This is a coaching demonstration that will open your eyes to what it really means to stretch your coaching skills from Level 1 ACC coaching to the higher levels and what difference that makes to your client.  Importantly, to get the most out of this session we recommend that you listen to the recording ahead of time and download the transcript.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

International Coaching Week gives us an opportunity to reflect on ourselves as coaches and on our workplace coaching practice.  And one of the best ways to do this is to listen to great coaching.  In fact, one of the most popular requests we receive is for coaching demonstrations; in particular for PCC or MCC level coaching.Therefore, in this very special presentation as we listen to coaching by Brigitte Calvert our Learning and Development Manager. We will do this through the lens of the ICF Core Competencies.  Importantly, this is a coaching demonstration that will open your eyes to what it really means to explore, evoke awareness and partner with a client.We guarantee some of the questions that Brigitte asks in the moment with intuition will really leave you saying ‘wow'.Furthermore, to get the most out of this learning experience we recommend you can download the transcript ahead of time. In addition, download the ICF Core Competencies.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

As an Alumni we enjoy listening and learning from the experts. In particular, Open Door has a reputation of introducing and exposing our Alumni to international speakers and leaders in the field of workplace coaching. This presentation celebrating International Coaching Week continues this tradition.Listen to this very special presentation for International Coaching Week, as Natalie interviews Professor Emerita Andrea D. Ellinger, from The University of Texas at Tyler, Tyler, TX.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

Firstly, thanks to all of you who joined us for our SUPER TUESDAY International Coaching Week events and for all your feedback. We hope that you learned and celebrated as much as week did, as we listened to the pioneers in coaching academic research, Professor Emerita Andrea D. Ellinger and Professor Grace McCarthy, along with a coaching demonstration from our very own Learning and Development Manager, Brigitte Calvert, PCC. You can catch up on the presentations on our blog or podcast.Secondly, based on your feedback we are delighted to bring you another opportunity to learn from a coaching demonstration.  By listening to another coaching demonstration by Brigitte, we will build on the foundations that we have been exploring over the past few weeks, and hear the ICF Core Competencies come to life.Therefore, join us this week for the Coaching Café Podcast, as we listen to the recording with the transcript (we recommend you download the transcript ahead of time). And then over the next two weeks we will debrief the recording through the lens of the ICF Core Competencies.  This is a coaching demonstration that will open your eyes to what it really means to explore, evoke awareness and partner with the client. Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

We know that every coaching session needs to include the question ‘what do you want to achieve?' (or some form of that question). We are taught that from day one of our coaching education. And from an ICF Core Competency perspective it is a critical part of establishing the coaching agreement.  But we also know there's more to establishing and maintaining a coaching agreement than just this question.Therefore, building on our theme of exploring the ‘ICF Core Competencies', this week in the Coaching Café join Natalie and Paula as we discuss ‘Establishes and Maintains Agreements'.We will look at what it means from a competency point of view, but also provide some pertinent reminders about inserting certain questions into the coaching conversation to meet this competency.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

Developing a coaching mindset is a key outcome of all coaching programs. We want people to walk out of coach training program having developed a coaching mindset…or least being open to a coaching mindset or on their way. And it's not something that is a given, or that we can take for granted. Nor is coaching mindset fully understood, hence Natalie including it as part of her Doctorate studies. Therefore, building on our theme of exploring the ‘ICF Core Competencies', this week in the Coaching Café join Natalie and Paula as we discuss ‘Embodies a Coaching Mindset'. We will look at what it means from a competency point of view, but also discuss things that might get in the way of a coaching mindset. This series is perfectly timed in the lead up to International Coach Week (13th – 19th May 2024), to give us an opportunity to reflect on ourselves as coaches and on our workplace coaching practice.  Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

In the assessment of a coaching demonstration (known as the ICF Performance Evaluation) across the different levels of ICF credential, the competency of ‘Demonstrates Ethical Practice' clearly states what a ‘fail' would look like – that is, where a credential at any level would be denied. With this in mind, we are digging back into our theme of exploring the ‘ICF Core Competencies', specifically around ethics. This series is perfectly timed in the lead up to International Coach Week (13th – 19th May 2024), to give us an opportunity to reflect on ourselves as coaches and on our workplace coaching practice.   Therefore, join the Natalie, Paula and Brigitte for this interactive Coaching Café discussion as we sharpen up our coaching skills by exploring what an ‘instant fail' in a coaching demonstration would look/sound/feel like. And of course, how to avoid that situation in your coaching.  In particular, we tap into Brigitte's knowledge and experience as an Assessor at the ICF PCC level for nearly 20 years. Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

Over the past few weeks in our Coaching Café we've been out exploring the ‘wild west' of coaching. In particular, the use of AI in Coaching.This week in our Coaching Cafe we return to our core, by kicking off a new theme around the ‘ICF Core Competencies'. This series is perfectly timed in the lead up to International Coach Week (13th – 19th May 2024), to give us an opportunity to reflect on ourselves as coaches and on our workplace coaching practice.  We start the series with an exploration of ethics in coaching and the importance of values.Join Natalie, Paula and Brigitte for this interactive Coaching Café discussion as we explore the ICF Core Values which underpin the ICF Code of Ethics. This is an opportunity for reflective practice on our alignment to the ICF Core Values.If you've not joined us for a Coaching Café, now is your opportunity to schedule this time for your professional and personal development.  In addition, you have the opportunity to collect ICF CCEU's for FREE.  In no time at all, you'll be looking forward to Friday lunchtimes, just like we all do!Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

We hope you had a refreshing and energising break!  This week in our Coaching Cafe Podcast we summarise our discussion on the use of AI in Coaching, including: the pros and cons of AI; how the use of AI can make our coaching better; and answer the big question around ‘will AI replace us as coaches?'. Join Natalie and Paula Jones-Hunt our Resident HR Specialist for this interactive Coaching Café discussion as we present the research, current thinking and of course, open up the discussion to our Alumni.If you are a regular, you know the vibe and the great contribution that you make to our discussions; so we look forward to welcoming you back and offering you a value-packed 30 minutes each Tuesday.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

‘What if AI can make my coaching better?', I asked. ‘What would that look like? What difference would that make to my coaching?'. ‘Only one way to find out!' I thought, ‘let's put it to the test'.This week in our Coaching Cafe we continue to discuss a key trend in coaching: the use of AI in coaching. And we turn our thinking to: how we can use AI for continuous improvement in our coaching – specifically to make us better coaches.  And to do this we will take Natalie's actual transcripts of PCC level recordings and ask AI for feedback on how the coaching could be improved.So join Natalie and Paula Jones-Hunt our Resident HR Specialist for this eye-opening Coaching Café, to find out the results of how AI can make us a better coach, including at the top levels of ICF competency.If you are a regular, you know the vibe and the great contribution that you make to our discussions; so we look forward to welcoming you back and offering you a value-packed 30 minutes.If you've not joined us for a Live Coaching Café, now is your opportunity to schedule this time for your professional and personal development.  In addition, you have the opportunity to collect ICF CCEU's for FREE.  In no time at all, you'll be looking forward to Friday lunchtimes, just like we all do!Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

‘That resume was clearly written by AI', said one of our clients recently. ‘The issue is that when the candidate interviewed, they were terrible….that's where good coaching questions come into it'.Last week we kicked off a new round of discussions in the Coaching Cafe specifically thinking about the impact of AI on coaching. This week we explore the intersect between AI, HR and quality coaching questions. By the way, we are not trying to catch people out.  We are trying to maximise the human intervention that comes from quality coaching across the HR function.So join Paula Jones-Hunt our Resident HR Specialist for this Coaching Café discussion, as we explore the use of AI across the HR function and in particular where AI is no substitute for human intervention.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

In discussing key trends for 2024 in coaching we agreed that the use of AI in coaching is in the top three. Luckily, you do not have to be a ‘technological guru' to understand how artificial intelligence is influencing coaching, and we feel it's not something that we can ignore.  So this week we kick off a new round of discussions specifically thinking about the impact of AI on coaching.Join Natalie and Paula for this Coaching Café discussion as we explore and pros and cons of the use of AI and why coaches in the workplace need to not bury their heads in the sand over this trend.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

In discussing key trends for 2024 in coaching we agreed that prevalence of mental health concerns and burnout in the workplace will be a major concern. In addition, the legislative response that enshrines the ‘right to disconnect'.  And last week Paula introduced us to this discussion. However, fresh from a week away (yes that's a photo from her holidays above), it occurred to Natalie, with all this discussion and ‘prevalence' what are we actually doing about it? What steps are we taking to ensure our mental health and prevent burnout as leaders, managers, coaches and in our many roles? What are the barriers that our clients (and ourselves) from taking real action? What does good coaching look like around this topic?Join Natalie and Paula for this Coaching Café discussion as we also think about the role of coaching and coaching tools to apply to the topic.If you are a regular, you know the vibe and the great contribution that you make to our discussions; so we look forward to welcoming you back and offering you a value-packed 30 minutes each Friday.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

Welcome to the Coaching Café series for 2024!Not long ago we signed off for the year, with a recap on the trends in coaching that we predicated for 2023.  And now here we are, gazing into our re-usable coffee cups and thinking about the important topics that we are likely to influence our workplaces and coaching this year.The good news is that you don't need your double shot espresso for inspiration – there are several trends that we are seeing in our research and through conversations with people like yourself.Join Natalie and Paula to kick off a new and exciting year of Coaching Cafés; as we discuss the top trends that we predict will be raised during coaching conversations in the workplace and also gather your insights into key trends.If you are a regular, you know the vibe and the great contribution that you make to our discussions; so we look forward to welcoming you back and offering you a value-packed 30 minutes each Tuesday on the podcast.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

Wow where did the year go?  It feels like we blinked and now it's December

At Open Door we are keen to learn from the leaders in our workplaces who are making a difference.  And we continue our conversation this week around building engagement in the workplace, by welcoming back to the Coaching Café, Leisa Bowness, Manager Organisational Capability from Resources Safety & Health Queensland.We have shared Gallup's recent report on the State of the Australian and New Zealand Workplace which says engagement in our workplaces is only 20%, with 67% of employees in Australia and New Zealand ‘quiet quitting' and 13% actively disengaged.  And Leisa says, there is a deeper conversation to be had to create engagement. That conversation is around creating safe spaces for conversations and as leaders we have a positive duty to do so.So join Natalie as she interviews Leisa for our Coaching Café around what does it really mean to focus on positive duty? and what is the link to engagement and coaching?Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

At Open Door we are keen to learn from the leaders in our workplaces who are making a difference.  In particular, we continue our conversation this week around building engagement in the workplace. Therefore, we welcome back to the Coaching Café, Andrew ‘Figgy' Figtree, former Group Captain with Air Force. Open Door has had a long association with Air Force building a coaching culture and delivering the Air Force Coaching Leadership Program.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

We know that coaching can achieve a 73% improvement in engagement and 36% uplift in performance using strengths-based conversations.   And this is really important, when you consider Gallup's recent report on the State of the Australian and New Zealand Workplace says engagement in our workplaces is only 20%, with 67% of employees in Australia and New Zealand ‘quiet quitting' and 13% actively disengaged.   We know that the 67% of our workforce who are quiet quitting are ‘winnable'. But what does it really mean to focus on strengths?   Join us for our Coaching Café as we focus on building engagement using strengths-based coaching.  And to assist the conversation we are offering a one-time offer for you to purchase your own strengths profile at a 40% discount.  Open Door uses one of the leading strengths profile called StrengthscopeTM and you can purchase the report for only $130.00! Purchase your StrengthscopeTM report $215.00 now $130.00 for one week only.That's 40% off!Use the coupon code: ENGAGE We will use the reports as a basis for our Coaching Café conversation and you will get insights into your own strengths and how to leverage the strengths of others to build engagement.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

We know that coaching can achieve a 73% improvement in engagement and 36% uplift in performance using strengths-based conversations.And this is really important, when you consider Gallup's recent report on the State of the Australian and New Zealand Workplace says engagement in our workplaces is only 20%, with 67% of employees in Australia and New Zealand ‘quiet quitting' and 13% actively disengaged.We know that the 67% of our workforce who are quiet quitting are ‘winnable'. But what does it really mean to focus on strengths?Join us for our Coaching Café as we focus on building engagement using strengths-based coaching.And to assist the conversation we are offering a one-time offer for you to purchase your own strengths profile at a 40% discount.  Open Door uses one of the leading strengths profile called StrengthscopeTM and you can purchase the report for only $130.00!Purchase your StrengthscopeTM report $215.00 now $130.00 for one week only.That's 40% off!Use the coupon code: ENGAGEBUY NOWWe will use the reports as a basis for our Coaching Café conversation and you will get insights into your own strengths and how to leverage the strengths of others to build engagement.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

If you managed to take a holiday over the past few weeks, we hope you've had a refreshing break and we are pleased to be back after ‘spring break' for our Coaching Café.Tuesday 10th October marks World Mental Health Day 2023 in Australia and the WHO states that World Mental Health Day is ‘an opportunity for people and communities to unite behind the theme ‘Mental health is a universal human right' to improve knowledge, raise awareness and drive actions that promote and protect everyone's mental health as a universal human right.'So we thought we'd kick off our Coaching Café season on Friday 13th October with a focus on mental health conversations in the workplace, in particular, raising awareness around the barriers to mental health conversations. And importantly, how to overcome the barriers.Join Natalie and Andrew Figtree (former Group Captain for the Air Force) for the Coaching Café and in particular, Figgy will bring his experience as a Mental Health First Aid practitioner, Air Force coach and veterans affairs advocate, to give us some ideas about how to break down barriers to mental health conversations.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

This week on the Coaching Café we have inspirational story to share with you, around how coaching can work across different environments, cultures and people. A story of where coaching meets hope for the future, through coaching young people at risk.We often hear ‘I don't think coaching will work' in this situation, for those people or in our organisation.And wherever we hear this, we just think about Melbourne City Mission.The coaches at Melbourne City Mission are coaching young people at risk.  And we truly feel if they can make a difference in this way, then we are pretty sure coaching is going to work in your particular corporate environment.  We just have to figure out how.So join Natalie as she interviews Andrea Hutton, Team Leader from Melbourne City Mission.  Andrea brings 37 years of experience working with young people in crisis, facing homeless with deep trauma and complex mental health issues. In her service to young people, she weaves in coaching questions, building accountability and resourcefulness in the young people, and opening up choice.Andrea says:  ‘It's easy for people to dismiss the value of coaching when you are faced with significant barriers and challenges; so I hope I can sway people to open their minds to looking at things differently.'Get ready to be touched and inspired by the story of how coaching builds hope and get ready to take some notes, because the lessons that Andrea shares will be applicable across all the coaching we are doing.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!

This week on the Coaching Café we speak with Ian Scott, a distinguished leader with 36 years of experience in the Royal Australian Air Force to explore the intricacies of building a coaching culture across very different environments and the remarkable impact it can have.In this inspirational Coaching Café, Natalie interviews Ian Scott. Ian Scott's career journey is nothing short of impressive. He has spent 36 years in the Royal Australian Air Force, holding diverse roles in operations, strategy analysis, development, policy implementation, and command of different squadrons.However, what sets Ian apart is his transition into various roles beyond the Air Force. He has become an accomplished facilitator, workplace and business coach, and a licensed mental health first aid practitioner. Ian has also taken on the role of developing leadership coaching programs for commanders in the Air Force, as well as executives and managers. His extensive work, both locally and globally, with Rotary International further exemplifies his dedication to community service.Watch the webinar of this episode or read the blog by visiting our website. Contact The Coaching Café Podcast Stay up to date on our socials @Opendoorcoaching Tweet at us @theopendoorcoach Email us at learn@opendoorcoaching.com.au Thanks for listening!