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This week, I dive into what makes a truly effective salon manager in today's rapidly changing business landscape. I've titled it "The 9 Traits of a Modern Salon Manager", and I've consciously used the word 'Modern' because, like everything else in life and business, what worked yesterday may not work so well today.I explore the nine essential traits that modern salon leaders need to cultivate to build successful teams, create thriving businesses, and adapt to the evolving demands of our industry. While certain principles remain timeless, other elements of management and leadership become more or less important over time.Whether you're a salon owner looking to strengthen your leadership skills or a stylist with ambitions of salon management, this episode offers practical insights to help you develop your management approach. And, If you're serious about elevating your management skills, be sure to join me on my FREE Masterclass: The 4 Essential Lessons in Salon Management - Save your seat here IN THIS EPISODE: [2:00] The importance of your role as a manager and leader [2:52] Why the "hands-off" management approach often fails [4:55] Trait 1: Having a clear vision for the future [5:42] Trait 2: Understanding that leadership is about developing people [6:23] Trait 3: Building relationships and showing empathy [7:07] Trait 4: Offering flexibility in the workplace [8:23] Trait 5: Driving productivity through goal-setting and accountability [9:35] Trait 6: Embracing technology in salon management [10:01] Trait 7: Creating and protecting your salon's culture [10:51] Trait 8: Prioritising effective communication [11:36] Trait 9: Embracing and adapting to change [11:57] Final thoughts on continuous learning as a manager Want MORE to help you GROW?
https://www.instagram.com/laurenlappin_In this week's episode Lauren is joined by her Salon Manager, Jemma, and they dive deep into all things Salon Management and Leadership. Topics Covered in this Episode:• Micromanagement. (12:00).• The impacts of poor leadership on both productivity, and Team morale. (15:30).• What's it like stepping into management in the Beauty space? (21:30).• What does Jemma think makes for a great Salon Team and Team Member? (25:00).• What are the biggest mistakes Salon Owners make when managing their Teams? (31:00).• Setting your Team up for maximum success. (36:00).• What advice does Jemma have for Owners and Managers in the Beauty space? (39:00)."All the best things happen on the other side of tough conversations." Listen to 5 Leadership Lessons I Wish I Knew Sooner: https://player.captivate.fm/episode/da3d73f7-f5ae-423c-9159-c0869dbc1c2a ....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
Tune in to get insights from Charlene on smart hiring, valuing the right coaches, and building a team culture that keeps your employees engaged and loyal!Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review!KEY TAKEAWAYS:
https://www.instagram.com/laurenlappin_In this week's episode Lauren answers questions from a recent Instagram Q&A Poll. There's a mix of personal and business related questions, so for all additional resources and any links mentioned see below: Do you ever feel burned out, or like you just can't be bothered? Salon Music and Client Refreshments. (07:10)How to gain new Clients after moving to a new state (or town/city/region). (13:40)Does Lauren follow a workout plan, how many days per week does she exercise, and how does she fit it all in? (14:45)How long was Lauren in her first Salon space? (21:05)Does Lauren find it difficult to juggle being a Business Owner while also being a Mum? (22:00)When is the right time to hire a Salon Manager? (26:20)Do you want to Retire Your Husband? (28:30)All things Personal Branding. (30:00)Are you still friends with Carissa Hill? (32:30)Do you think you can own a Salon and not work in it? (33:30)Does Lauren follow a Diet Plan? (35:15)Do you think Professional Photos are worth the expense? (40:00)Where does Lauren see herself in 5 years from today? (43:00)• Tips for Avoiding Burnout: https://player.captivate.fm/episode/497ab4ba-c961-4c3f-b2e4-1465d70911a5• Lauren's Spotify Profile: https://open.spotify.com/user/yybeyjgybu935iqirzie9qkzt?si=1a930a3be1be4007• Coach Mark Carroll on Instagram: https://www.instagram.com/coachmarkcarroll....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
“I need a Salon Manager!” Realising it's time to hire a Salon Manager is exciting, right? Your team and your business are growing and you can start to transition into the role of Salon CEO. But, the idea of a new Manager brings many unanswered questions that make the whole recruitment process seem overwhelming! Is my team even big enough for a Manager? Where do I even find a Manager? Jemima has been with me for years… should she be my Manager? Or should I post an ad? It's time to find a Motivating Manager who will help support you in leading your Salon to success! In today's episode of the Salon Owners Collective Podcast, I'm answering all your Manager-related questions and sharing three key ways to find a Motivating Manager. Here is Salon Manager Mastery: Empowering Managers and Liberating Owners. Here is why you should listen to the full episode: Learn when it's time to hire a Manager Understand how to find the right Manager for your Salon Know how to lead your Manager to success Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we'll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success. Apply Now to Salon Mastery Coaching now. Resources CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. GUIDE: How to Find a Motivating Manager Click HERE to download (you'll go via Messenger first)
Today I share how to hire the perfect salon manager, and as you'll hear, this isn't about hiring someone exactly like you and with your same skill set. The perfect salon manager for you is someone who is most needed in your business, that person who will make up for your fatal flaws and what you lack! In this episode, I share the four types of working styles you need to be aware of when filling this position, and I go over where each of these working styles can fit in your salon. Not only will this episode be of value to the salon leader, but if you're a solo stylist just looking for a bit of help to take some tasks off your plate, you'll want to listen to what I say here today! To get Wealthiest Year Yet, the industry's # business planning system to help salon owners increase income, productivity and free time, go to https://thrivingstylist.com/wealthiestyearyet! Do you have a question for me that you'd like answered in a future episode? A great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I'm looking forward to answering your question on a future episode on the podcast, and let me know what you think of this new format too while you are there! If you're not already following us, @thethrivingstylist, what are you waiting for? This is where I share pro tips every single week, along with winning strategies, testimonials, and amazing breakthroughs from my audience. You're not going to want to miss out on this! For years, Vagaro has been one of my absolute favorite business management software tools. That's why I'm so proud to say that some of our episodes are now powered by Vagaro! Learn more about Vagaro by clicking the link below! https://bit.ly/3QEbyds Learn more at: https://thethrivingstylist.com/podcast/306
Welcome back to the inner sanctum of salon owners. In this episode we will be interviewing Teegan, the Salon Manager of LaSorella. Join us as we delve into her history within the industry and the salon, and her evolving role from a senior to the pivotal leader she is today. If you are thinking about taking on a salon manager, then this is the episode for you. Topics we cover – Do you need a salon manager? Defining what that role might look like for your business. Teegan's history in the industry and with La Sorella (she has left and come back 3 times) And the working dynamic between close friends.https://www.salonrising.com/ Find out more and watch out for updates on socials @ - https://www.instagram.com/samarapalazziandco/https://www.instagram.com/salonrising_/Sponsored by Haircare Australiahttps://www.thehaircaregroup.com/
Is your Salon Manager really helping the business move forward, or are they instead hindering the future success of the Salon? As the Salon Owner, you already have too many tabs open. You're thinking about a million different things and you have a to-do list that is never-ending. Your role is to lead your business and ensure that it continues to grow, which is why you need a right-hand man, or what we, in this industry, call a Salon Manager. When hiring a salon manager, the goal is to find someone to manage the hustle of daily operations in the Salon, and help carry the weight of leading the team, so that you can step away from working IN the business, and instead work more ON the business. But this isn't always as picture-perfect as it seems…can you relate? Whilst you'd hoped that hiring a Salon Manager was going to be the answer to all your problems, it's actually ended up being an even bigger headache… The jobs aren't getting done, you're doing more than ever, and you can't actually trust them to look after the Salon when you aren't there. So what is going to give? I want to introduce Greta Veint, one of our Salon Mastery Success Coaches here at Salon Owners Collective. After leading 17 Salons as a Salon Manager, (and being a total Rockstar working for me during my Salon days), Greta knows what it takes to harness an effective management role within a successful salon, and build a productive working relationship between the Salon CEO & Manager. She is the powerhouse behind our Motivating Managers program within Salon Mastery and has all the tips and tricks to help you go from frustration with your management team, to motivate managers to be confident and successful in their role... so that you can step away and the salon can continue to flourish. Here are three reasons why you should listen to the full episode: Discover the real reason your manager is underperforming Learn insider strategies from our Salon Mastery Program How to motivate your managers so you don't have to spend all your time in the Salon Inner Salon CEO Snapshot https://bit.ly/MasterCEO (CLICK HERE) to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Justhttps://m.me/salonownerscollective?ref=chatwithmepodcastpage ( click here) to jump over into messenger & chat! Resources: https://www.facebook.com/groups/salonownerscollective/ (CLICK HERE) to join the Profitable & Successful Salon Owners Facebook Group
In this podcast Morgan brings Bridgette our salon manager to talk about what she did to work her way to the top of our salon and what you can do to earn a leadership role in your salon.
Lexi is the Salon Manager for one of Arizona's most coveted sugaring and waxing salons. Though her company specializes in Brazilian waxes, the salon offers a wide array of hair removal and personal care services - for all genders. Welcome to The Conscious Vibe Podcast Hosted by Charles Mitchell, Esquire and Daryl L. Jones. An innovative platform for sharing compelling stories, capturing critical concepts, and building sustainable intellectual capital Listen on Spotify: https://spoti.fi/37Q0D8n Listen on Apple Podcasts: https://apple.co/39QiTRD Listen on Google Podcasts: https://bit.ly/2VW7sQc www.tcvpodcast.com Recorded at PS Studios | Scottsdale, Arizona
Lexi is the Salon Manager for one of Arizona's most coveted sugaring and waxing salons. Though her company specializes in Brazilian waxes, the salon offers a wide array of hair removal and personal care services - for all genders. Welcome to The Conscious Vibe Podcast Hosted by Charles Mitchell, Esquire and Daryl L. Jones. An innovative platform for sharing compelling stories, capturing critical concepts, and building sustainable intellectual capital Listen on Spotify: https://spoti.fi/37Q0D8n Listen on Apple Podcasts: https://apple.co/39QiTRD Listen on Google Podcasts: https://bit.ly/2VW7sQc www.tcvpodcast.com Recorded at PS Studios | Scottsdale, Arizona
In today's episode we talk about opening our salon and what it takes behind the scenes to open a business. We also talk to Megan our Salon Manager and what her responsibilities are running JZ Styles Salon. WATCH JESSI'S YOUTUBE CHANNEL:https://www.youtube.com/jessigishhttps://www.youtube.com/channel/UC0QDthFq6QOdXn3Tqb0DY1gFOLLOW US ON INSTAGRAM!@jzstyles.co, @justjzpodcastJessi: @jz.styles, @justjessiiii
Episode 25. In my first live onsite podcast, I interview Samantha "Sam" Sunseri, a cosmetologist at the Gloss Society in Pittsburgh, PA. Sam is a Salon Manager, Hair & Nail Stylist, Makeup Artist, and Bridal Coordinator. She is also my personal stylist and listens to all my crazy biology stories! During the interview, Sam answers questions like: Can everyone grow long hair - if they just never cut it?How often should you wash your hair?What is the difference between types of hair coloring?What does drugstore color really do to your hair?How was the mullet invented?What does toner do?What does a bond multiplier like Olaplex do?How long does it take to go from black hair to blonde hair without completely damaging your hair?Why do women have amazing hair when they're pregnant, and then lose it all?What kind of hair extensions are there?What is product diversion and why should you care?What are Sam's favorite hair products?What are some drugstore hair care products that Sam recommends?Follow Sam on IG @samantha_glosssocietyBook an appointment:The Gloss Society993 Greentree RoadPittsburgh, PA 15220(412) 922-1888go.booker.com/location/TheGlossSocietyGreentree/service-menuConnect with Jennifer!IG: @autobiologywithjenniferWebsite: https://autobiology.net/Autobiology Bits Podcast on AppleAutobiology Bits Podcast on GoogleAbout JenniferI am a successful medical writer having worked in the field of molecular biology, immunology research, and pharmaceutical sales training, bringing my knowledge of these topics to you so you can learn how to become an expert on your own biology. I also take more fun topics and personal stories and weave them together to bring you a sometimes funny—but always entertaining show.For a FREE guide that shows you how Jennifer taught her kids how to study for tests, click here.For a FREE email course on puberty and hormones, perfect for anyone with kids 7+, click here.Two things that I absolutely recommend:1. Take Vitamin C with every meal and before bed (1000 mg)2. Use digestive enzymes with every meal. Check out my favorite brand BiOptimizers for special offers and discounts here. I am a VERY proud affiliate of Bioptimizers, and at no cost to you, may receive a commission on anything you might purchase.3. Check out my website for more information on each episode! www.autobiology.net
How patient are you? A little? A lot? It seems in the age of Instagram, patience can be difficult to find. Everyone wants 100K followers overnight and wants to make 6 digits in their business in their first year. I get it...waiting for life to unfold can suck. In today's episode, we sit down with Amber Kwong of Makeup Memories who shares wisdom from her lash over decade-long lash journey. One of the things that impressed us about Amber was her patience. She knows what she wants and is willing to put in the time to make it happen. We were impressed with Amber's attitude and approach to her business and we're sure you'll find inspiration from her story too. ANNOUNCEMENTS: YOU NEED TO ENTER THE FIRST ANNUAL "LASHIES" There are two divisions to choose from: SOLO LASH ARTIST AND LASH SALON OWNER. In each division, there are five categories: Overcoming Story, Customer Service, Client Retention and Referral Program, Technology, and Salon Design. Each category essay will be rated by multiple anonymous judges. If your essay scores at the top of its category, you will receive a Lashies Award. There can and most likely be more than one winner in each category. For example, we don't believe there is just one person who is best at “customer service”. Instead, we believe that many business owners can demonstrate excellence in any of our five categories. The application fee is $50. Winners will be announced on September 27, 2021. We will host the first annual Lashies on Sunday night November 7, 2021, at the LASHCONference. For more info click on this link: https://bit.ly/3lWY2lJ Click here to enter as a salon owner: https://bit.ly/3iglYOw Click here to enter as a solo artist: https://bit.ly/3jc4wtT THE LASHCONFERENCE 2021 (AKA LASHCON) TICKET SALES ARE UP! It's this November 6-8, 2021. Go to: www.thelashconference.com for details. There are three tickets to choose from:
Inhye Kim: Director of Operations, SALON STYLIST, Mother, an Inspiration, and Awesome Human, weighs the pros and cons of working in a salon vs a suite. Takeaways: 1) SALON PERKS: Collaboration, NO laundry, "RUNNING YOUR OWN BUSINESS IS SO MUCH WORK", in a salon you do not have to do all the work! 2) SUITE PERKS:No messy co-workers to worry about and NO inappropriateness happening around your guests 3) ADVICE: Stylist- Don't sell yourself short; Salons - Don't lie or exaggerate about your compensation or education, we will leave you eventually!
Why should you invest in a salon manager? What's the difference between a salon coordinator and a salon manager?
Welcome to the Manufacturers Alliance podcast where we help anyone who works in manufacturing become a better leader and problem solver so all manufacturers can remain competitive. I’m your host Kirby Sneen and in this episode we are talking to Rachel Sawin a professional salon manager based out of New York turned MN Manufacturing Pandemic Specialist for sites. Enjoy our conversation where we talked about life in New York, changing careers, and addressing pandemic issues MN manufacturers are facing now.
“If you have a larger Salon, and you are the Salon Owner, and you are busy, and you DO NOT have a Salon MANAGER whom you FULLY TRUST, then you’re f*cked.” In this encore presentation of an earlier episode, the light-hearted and quirky Danielle and Ani get serious and down-to-earth as they talk Business Management, Competence, and Trust. Plus, Danielle has a “come to Jesus” moment as she confesses to her own “sin” of past poor Salon Management, and how she was finally turn things around in a completely new, inspiring, and powerful way. ==================================== Sit back, tune in, and get ready to LEVEL-UP your hair game for GOOD. This is the Big Money Stylist Podcast.
The girls are back this week sharing stories, experiences, and plenty of laughs in this episode of the Big Money Stylist. Danielle and Ani describe how having a Salon Manager and having systems in place make all the difference in the world in all facets of the business. In Big Money Stylist, we go over the following formula each month: Week #1: Power Week #2: Production Week #3: Profit Week #4: Protection In This Week’s Episode…..POWER Point #1: Salon Managers Both Danielle and Ani agree that if you have a full salon and don’t have a Salon Manager you can FULLY TRUST, or software in place to assist in the managing, you’re pretty much fucked. And by the way, do not make the mistake of giving this job to one of your hair stylists. When she first opened her Salon, Danielle used to manage everything on her own. As her salon grew and expanded, she reached the point where it all eventually became too overwhelming for her to manage on her own. QUESTION What is your experience with Salon Managers? What difference have they made in your salon? Point #2: Juggling Too Much? Danielle: I’m very clean and appear to be very put together…but I’m not. I’m very passionate and driven, artistic and detail oriented…but there’s a BIG difference between being organized and being detailed. And then if there’s too much detail, I get overwhelmed. Even if you’re detail oriented, when you’re trying to juggle too many things, shit falls apart. And then when you’re looking to add people to your team, you have this thought of “nobody can do it my way.” But.. is your way always the most effective way? QUESTION How has trying to juggle it all worked out for you? Point #3: Follow-up & Referrals Nothing says cheap hair like “Text me for appointments!” When you do this, you’re not taking yourself seriously, nor are you gathering pertinent information. Not only that, people tend to slip through the cracks this way. Danielle and Ani teach their artists that they will have better results in creating longevity with their current clients when they follow-up with them rather than going with the churn and burn mentality. It’s great to have social media for marketing, but oft times the gold is in the referrals. QUESTION Are you currently adhering to the churn and burn mentality? What is one thing you can do to change that? Point #4: You’re On the List You take yourself and your business more seriously by staying organized and creating systems, collecting information from clients, and creating a better overall client experience inside of your own space and salon, whether you’re doing it by yourself or you have a whole team working behind you or with you. Danielle: Sometimes as small business owners, we forget to have the bigger mindset like Nordstroms or Bloomingdales where once you become their customer, you’re on their list and you begin receiving a stream of steady emails in your inbox. Sometimes you’re annoyed, and other times you’re really glad they sent you that suggestion or tip. QUESTION What system to you have in place that captures clients’ emails and other pertinent information? Point #5: What Is It Costing You? Danielle: The moral of this story is, if you’re in business, start creating better habits, patterns, and behaviors right now; start utilizing systems and actually figure out how to use them so they benefit you. Educate yourself more on marketing and not just posting a pretty photo and saying “text or dm me.” Systems are created to free up space to enable us to do our Art. What is the cost of trying to “do it all,”especially if you’re a mom? QUESTION As you step back and take a look at your business, what is one system you can add that will ultimately free up time and space for you? Quote of the Week: “Systems free up your time and enable you to concentrate on the art.” –Danielle K White “ALL of my time, energy and space – EVERYTHING – goes to my artists inside of BMS and Mastermind.” –Anianne Rivera
Neighborhood Jules: Local Businesses, Entrepreneurs & Tangents Galore
Hear from the baylayage queen herself how she has become a Master Colorist and sliding into DMs lead her to being a Salon Manager. Follow Me! @porporaj Follow Lauren! @laurenmacdoesmyhair Book your appointment at upandout.co (not .com)
[045] This week on Phorest FM it's all about announcements, keeping you updated with the tradeshows Phorest Salon Software will be at, new releases, etc. We'll also introduce the new Salon Manager Development Series kicking off soon with Valerie Delforge in collaboration with Phorest Academy. Take notes! Loads of dates and things to remember in this episode. Tune in every Monday for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars or events you can join. Feel free to let us know who or what topic you'd like to hear on the show! Leave a Rating & Review: http://bit.ly/phorestfm Read the transcript, or click here to request a personalised quote from Phorest Salon Software.
This is a special podcast for me because not only do we turn 1 year old on the 1st August but also I interview a special friend. This episode is a passionate and chatty story from a long time friend, my ex-Salon Manager now a Salon Owner of her own. Kerri Cox's passion for the industry and providing a 'Diamond Client Service' in her Salon has propelled her Salon forward from when she purchased it 9 months ago. When she bought her salon, she thought she was inheriting a team of three but arrived with one stylist who was contracted only 6 hours a week and a part time 'glorified cleaner' apprentice! Recommended Book Fish! By Stephen C. Lundin, Ph.D., Harry Paul and John Christensen (http://www.fishphilosophy.com/product/fish-the-book/)
[028] On this week's Phorest FM episode, Killian and Zoe interview Kristina Malone, Salon Manager at Waxperts - Dublin's multi-award winning, most luxurious boudoir style waxing salon - on putting back the 'treat' into treatments. More specifically, how to provide customers and prospective clients with the best possible customer service and experience before, during and after their appointments. As usual, the show is topped off with the upcoming Phorest Academy Webinars! Tune in every Monday for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars or events you can join. Feel free to let us know who or what topic you'd like to hear on the show! Leave a Rating & Review: http://bit.ly/phorestfm Read the transcript, or click here to request a personalised quote from Phorest Salon Software.
SPECIAL HOLIDAY EDITION: Whether you love the Holiday Season or dread it, it tends to be filled with lots of extra 'hustle and bustle', spending time with family, gift giving (Which includes, who wants what? And can I really afford this?) and it's a time that's notorious for more people experiencing depression. So how do you make it through this 'wonderful time of the year' with your sanity in tact? I've invited my friend, Melanie Foote-Davis, who is a Life Coach, Women's Advocate and 'Self-Love' promoter, to join us and share her perspective. In addition to her current profession, she was the former Salon Manager and Hair Designer for Fabulous Finishes Salon and Day Spa and she comes from a very large family and has lots of experience and tips for navigating the holidays with lots of love and without breaking the bank. Take a moment to listen (and laugh) with me and Melanie and prepare for your mind and spirit to be renewed!
SPECIAL HOLIDAY EDITION: Whether you love the Holiday Season or dread it, it tends to be filled with lots of extra 'hustle and bustle', spending time with family, gift giving (Which includes, who wants what? And can I really afford this?) and it's a time that's notorious for more people experiencing depression. So how do you make it through this 'wonderful time of the year' with your sanity in tact? I've invited my friend, Melanie Foote-Davis, who is a Life Coach, Women's Advocate and 'Self-Love' promoter, to join us and share her perspective. In addition to her current profession, she was the former Salon Manager and Hair Designer for Fabulous Finishes Salon and Day Spa and she comes from a very large family and has lots of experience and tips for navigating the holidays with lots of love and without breaking the bank. Take a moment to listen (and laugh) with me and Melanie and prepare for your mind and spirit to be renewed!