Grow My Salon Business Podcast

In this episode, I sit down with Australian salon owner Luke Reynolds to talk about one of the most powerful drivers of salon success, which he believes is investing in the personal development of your people.Luke shares how he's integrated monthly life coaching sessions, meditation practices, and even equine therapy into his team culture. It's a fascinating conversation about building confidence, communication, and community in the workplace, and the profound effect this has on the day-to-day salon environment.What I really loved about this chat is how naturally these initiatives grew into a cornerstone of Luke's business, creating a safe, supportive, and high-functioning team that clients notice and appreciate. We also touch on the challenges younger team members face today and how personal development tools can help them not just survive, but thrive. If you're passionate about building a culture that retains great people, this is one you won't want to miss.IN THIS EPISODE:[00:00] Intro and welcome[00:48] Meet Luke Reynolds and his culture-first approach[02:00] Why Luke brought in a life coach for his team[05:00] Addressing anxiety and mental health in apprentices[07:00] How personal growth improves communication and confidence[10:35] Creating a safe, vulnerable space for learning[13:00] Why Luke stays out of the sessions and what happens after[16:35] When the life coach couldn't come: Sound healing and meditation[19:45] How these initiatives impact salon culture and performance[21:30] A client's unsolicited feedback that says it all[27:11] Equine therapy as a team building day[30:00] Trust, communication, and personal breakthroughs with horses[37:10] What's next for Luke's team[38:44] Wrapping up and plans for a follow-up episodeWant MORE to help you GROW?

Welcome to episode 300! It's a milestone I'm incredibly proud of, and I want to thank you for being part of the journey. Whether you're listening while walking the dog, doing the school run, or lifting weights at the gym, I'm grateful to have you here.In this episode, I'm sharing the 10 timeless principles of salon money management. These aren't fluffy ideas; they're hard-won lessons from my own experience and from years of coaching salon owners around the world. If you want to go beyond just “doing great hair” and actually run a profitable business, this one's for you. Let's make sense of the numbers and start building a business that works for you, not the other way around.IN THIS EPISODE:[00:00] Celebrating 300 episodes and listeners around the world[02:22] Why timeless business principles still matter[03:00] The hairdresser-to-business-owner journey[04:02] Why financial literacy matters more than talent alone[04:57] Principle 1: Revenue does not equal success; profit is the real goal[05:55] Principle 2: Separate your business and personal finances[06:38] Principle 3: Be careful who you take advice from[07:16] Principle 4: Learn to love your numbers[08:15] Principle 5: Focus on your core salon offering[09:00] Principle 6: More money isn't always the solution[09:36] Principle 7: More clients don't always mean more profit[09:53] Principle 8: Invest in your business and personal growth[10:16] Principle 9: Build an emergency fund, stuff happens[11:00] Principle 10: Money is a game, learn to play it wellWant MORE to help you GROW?

In this episode, I'm joined by Narad Kutowaroo, Creative Director for Unite Haircare in the UK, to talk all things Fashion Week and specifically, the Runway Ready bootcamp that gives hairdressers the opportunity to work backstage.Narad shares how Runway Ready gives salon stylists real-world experience at London Fashion Week and beyond, and more importantly, how the skills learnt translate directly back into faster, better, and more confident salon work. We also discuss why styling is more than just “hair up,” how to thrive under pressure, and the impact this kind of creative experience can have on your confidence, speed, and even client attraction. Whether you're curious or committed, there's something here for everyone.IN THIS EPISODE:[00:00] Welcome and introduction to Narad Kutowaroo and Unite's Runway Ready bootcamp[02:23] Origins of Runway Ready - from US concept to global expansion[03:25] The inspiration behind opening doors to Fashion Week[05:33] What to expect during the two-day bootcamp[07:35] Who can enrol and what are the experience level requirements[15:59] Experience levels - from new graduates to 30-year veterans[22:13] Benefits for salon owners sending their teams[32:38] The motivation and transformation of a Fashion Week experience[35:23] Mix of salon employees and self-employed stylists[39:03] Biggest misconceptions about editorial work and who is suited for this type of work[44:22] How to find out more about Unite's Runway Ready bootcamp and connect with NaradWant MORE to help you GROW?

In this episode, I'm sharing a real-life story from one of the salon owners in my online money course. She found herself heading into a cash flow crisis, not because she was doing something wrong, but because life happened. Staff resignations, injuries, and pre-booked leave collided to create a perfect storm of reduced income. The good news? She saw it coming. And that's the power of planning.We walk through the strategies I shared with her, what to do, what to avoid, and most importantly, how to stay calm and proactive. Whether you're in a financial squeeze or just want to bulletproof your business, this episode is packed with practical advice and a big reminder: the best way to survive a crisis is to see it coming and prepare before it hits.IN THIS EPISODE:[00:00] Introduction and today's topic: managing a cash flow crisis[00:55] Real-life scenario from a salon owner in the Money course[04:57] Ideas to increase income before touching savings[06:22] Strategies for short-term staffing solutions[08:55] Reducing outgoings: where to trim the fat[10:12] Hiring strategically: assistants and productivity[14:41] 10 key lessons for navigating a cash flow crunch[18:03] Free resources and upcoming Money course infoWant MORE to help you GROW?

In this episode, I'm joined by Phil Evans, the founder of Salon Guru, who specialises in websites and digital marketing for salons. It's been five years since Phil was last on the podcast, and during that time, the digital landscape has evolved significantly, especially when it comes to how Google drives traffic to your salon.We dive deep into understanding Google Search, Google Profiles (formerly Google My Business), and how your salon website plays a vital role in converting online visitors into new clients. Phil shares real-world data and insights from hundreds of salons that will help you see where your new clients are really coming from, and spoiler alert, it's probably not from where you think. Whether you're already getting traffic or want to boost your Google game, this is an episode you won't want to miss.IN THIS EPISODE:[00:00] Intro + What's Coming UpIntroducing the topic, and previewing the upcoming marketing course.[01:31] The 5 Ways Clients Find Your SalonBreaking down the key sources of new clients and why Google is more important than you think.[04:00] Phil Evans on Google Search & ProfilesPhil explains the difference between Google Search and Google Profile, and why both are crucial for your salon's visibility.[15:21] How to Boost Your Google RankingsA deep dive into SEO, Google Rank, and how to dominate search results with the right keywords and content.[34:22] Your Website's Job: ConversionWhy your salon website needs to do more than look good, and how to turn clicks into clients.[44:00] Google Reviews, Ads, and AnalyticsGetting and managing reviews, understanding when ads are worth it, and what metrics to track.Want MORE to help you GROW?

I know that the bulk of our listeners are not in the UK, but the changes happening to the UK hairdressing industry have been getting a lot of attention on social media, and as a result, I've had a lot of questions from hairdressers elsewhere.So, in this week's episode, I talk with Toby Dicker, co-founder of the Salon Employers Association, to discuss the critical tax challenges facing the UK salon industry.Following the recent march on Parliament by hairdressers protesting the unfair tax system, Toby provides a clear explanation of how VAT disproportionately impacts labour-intensive businesses like hair salons.We explore the uneven playing field between employee-based salon businesses and self-employed models, and how this disparity threatens the future of training, apprenticeships, and business growth in our industry. Toby shares insights from his work lobbying the government for change and the recent historic parliamentary debate on hairdressing. This conversation isn't just about numbers, it's about gaining respect for our profession and ensuring the continued creativity and excellence of British hairdressing.IN THIS EPISODE:[0:47] Introducing Toby Dicker and the Salon Employers Association[4:03] Simple overview of the VAT tax system in the UK[8:07] Explaining how the VAT system creates an uneven playing field[11:36] Impact on recruitment and apprenticeships[15:05] The disincentive to grow businesses due to the VAT threshold[18:15] Possible solutions to level the playing field[24:03] The concept of "disguised employment" explained[31:50] How businesses avoid crossing the VAT threshold[41:07] The historic parliamentary debate on hairdressing[47:24] How salon owners can get involved in the campaignWant MORE to help you GROW?

You don't grow a business just by getting more clients. You grow by keeping the ones you've already got. But many salon owners are so focused on acquiring new clients that they completely miss that the real problem is poor client retention.In this episode, I share the numbers you need to be watching, the three simple shifts that make all the difference, and why the fastest path to growth is fixing what you've already got.If it feels like you're working hard but never getting ahead, this episode is for you.IN THIS EPISODE:[0:00] Amanda adds $20K/month without spending more on marketing[1:38] How to make more money with what you already have[1:58] The client life cycle: a powerful mindset shift[3:27] The trend: salons focus on new clients instead of retention[7:29] The three-part system for making every client count[8:56] A simple action with dramatic results[9:20] Case studies: Lucas and Clive boost revenue with rebooking[11:02] This masterclass is for owners ready to build a high-performing team. FREE Masterclass Creating the Super Stylist: The Key to Boosting Productivity and Profits in Your Salon.' Save your seat here Want MORE to help you GROW?

Some people love data! But let's be honest and say that for most hairdressers, studying the numbers in their business is not their favourite pastime.  My Guest today is a returning Guest, Tom Bentley-Taylor, who, amongst other things, originally got the Salon Software brand Short Cuts established in the UK and is currently Managing Director at Vish in the UK. Tom is unashamedly a numbers guy. He loves data, but more importantly, he loves what data tells you about what's working and what isn't working in the business.In today's podcast, we will discuss:The importance of using data in businessWhat is the most important data to track in the salon business?How data creates clarity for business owners and fairness for their team. And lots more!IN THIS EPISODE:[1:30] Welcoming Tom Bentley-Taylor and his background in salon software[3:05] The evolution from Shortcuts to Vish and why colour management matters[6:55] Are salons undercharging for colour? The problem with guesswork[8:40] How technology reveals the true cost of delivering services[11:10] Why data creates clarity for owners and fairness for teams[13:15] Empowering vs restricting: how stylists respond to numbers[18:06] Mistakes owners make when introducing change[22:45] Pricing, margin, and why protecting profit isn't optional[25:20] “Creative freedom” vs business responsibility[28:10] The difference data makes to accountability[32:40] How Vish works with existing systems[34:02] The data that helps drive decision-making[36:40] The mindset of high-performing salon owners[38:55] Final advice from Tom: stop guessing and start trackingWant MORE to help you GROW?

Over the years, I've seen many salon businesses, and inevitably, some stand out more than others.Some of them stand out because of the decor, others for the culture, some for their size and some for their success as a business.My guest today is Meagan McCormack, President of Visible Changes salon group in Houston, Texas, which is without doubt an amazing business. Meagan offers incredible insights on leadership, creating a positive culture, and the importance of authentic connection in today's salon environment. Whether you're running a large salon group or a small independent salon, Meagan's wisdom about adapting to change while staying true to your values will inspire you. In today's podcast, we discuss:●     How a salon group the size of Visible Changes has continued to evolve as a business.●     How they have adapted to suit the changing needs of today's workforce●     Why they are expanding more into the product side of the industry  And lots more!  IN THIS EPISODE:  [01:03] Setting up today's conversation with Meagan McCormack[02:24] Visible Changes: What's changed since 2019[04:31] COVID's impact and consolidating salon locations[07:02] Meagan's leadership transition and new role[11:45] Creating a people-first, compassionate management approach[17:12] The structure of the Visible Changes management team[18:35] Challenges of being a young woman leading a large company[23:00] The importance of authenticity and vulnerability in leadership[26:00] Launching a new focus on product development[31:30] Finding confidence and fighting imposter syndrome[38:15] Big goals: Aiming for a $100 million business[42:14] Celebrating top performers and incredible sales achievements[45:12] The role of retail sales in stylist success[46:29] Navigating the challenges of booth rental and Gen Z expectations[49:48] How mentorship is key to building the next generation of salon professionals[52:00] Final thoughts on leadership, evolution, and resilience  Want MORE to help you GROW? 

This week, I dive into what makes a truly effective salon manager in today's rapidly changing business landscape. I've titled it "The 9 Traits of a Modern Salon Manager", and I've consciously used the word 'Modern' because, like everything else in life and business, what worked yesterday may not work so well today.I explore the nine essential traits that modern salon leaders need to cultivate to build successful teams, create thriving businesses, and adapt to the evolving demands of our industry. While certain principles remain timeless, other elements of management and leadership become more or less important over time.Whether you're a salon owner looking to strengthen your leadership skills or a stylist with ambitions of salon management, this episode offers practical insights to help you develop your management approach. And, If you're serious about elevating your management skills, be sure to join me on my FREE Masterclass: The 4 Essential Lessons in Salon Management - Save your seat here  IN THIS EPISODE: [2:00] The importance of your role as a manager and leader [2:52] Why the "hands-off" management approach often fails [4:55] Trait 1: Having a clear vision for the future [5:42] Trait 2: Understanding that leadership is about developing people [6:23] Trait 3: Building relationships and showing empathy [7:07] Trait 4: Offering flexibility in the workplace [8:23] Trait 5: Driving productivity through goal-setting and accountability [9:35] Trait 6: Embracing technology in salon management [10:01] Trait 7: Creating and protecting your salon's culture [10:51] Trait 8: Prioritising effective communication [11:36] Trait 9: Embracing and adapting to change [11:57] Final thoughts on continuous learning as a manager   Want MORE to help you GROW? 

One of the things that I constantly see in industry Facebook groups is how badly employees are paid, whether we're talking about apprentices, assistants or stylists… And that isn't country specific, it's a general trend of people feeling they're hard done by to the point of being exploited… But what I literally never see are comments about “How bad the productivity levels of the average hairdresser are.” And obviously that's part of the problem, because what you earn is always going to be a reflection of what you produce.  Join me as I share 15 key traits that set high-earning stylists apart and discover how you can transform your income without thinking you have to go self-employed or change salons. If you're ready to stop blaming and start earning, this episode is your roadmap to financial success in the salon industry.  RESOURCES MENTIONED IN THIS EPISODE: Download the Guide: 15 Points for Financial Success as an employed stylist. IN THIS EPISODE: [00:55] Commitment to a positive outlook despite industry challenges[01:20] Observations about compensation complaints in industry Facebook groups[02:07] The connection between productivity and earnings in salons[02:56] Addressing the stylist's mindset about money and compensation[03:39] The reality of salon economics and owner struggles[05:11] Introducing the concept: "You don't get what you want, you get who you are"[06:01] Questions for stylists to assess their own productivity[07:04] Celebrating successful stylists in the industry[07:49] Introduction to "The Half Million Dollar Club" stylists[08:46] Discussion of stylists earning $200-250K annually behind the chair[10:15] Addressing the blame mentality and shifting to personal responsibility[10:51] Introduction to the 15 traits of financially successful stylists[15:47] Practical examples of what successful stylists do consistently  Want MORE to help you GROW? 

It's very rare that a new tool for cutting hair enters the professional market. And those that do usually tend to fade away.  But occasionally something piques the imagination of both the creatives and the business side of the industry as being creatively different and commercially beneficial. My guest today is Frank Brormann, a German hairdresser, salon owner and inventor of Calligraphy Cut, a new tool and a new way of working with hair. In today's podcast, we will discuss:   What exactly is the calligraphy cut?    How it could potentially be a new cutting service to offer your clients   The experience of being on Germany's ‘Lions Den' (Shark Tank), where he secured a million-euro investment. And lots more!IN THIS EPISODE: [01:20] Welcome to Frank Brormann [01:26] What exactly is Calligraphy Cut - a tool or a specific haircut? [02:21] The origin story - how flower stems inspired the Calligraphy Cut [05:08] The science behind the 21-degree angle and what makes it special [06:46] What hair problems does the Calligraphy Cut solve? [08:46] Using the Calligraphy Cut on different hair types and textures [10:42] Why the Calligraphy Cut is best used on wet hair [11:55] The client experience and financial impact on salons [14:43] The business model: subscription vs. purchase options [17:04] Frank's background and adoption rate in his own salon [19:23] How stylists initially react to the Calligraphy Cut [21:08] The experience of pitching on Germany's "Lion's Den" (Shark Tank) [25:09] How the TV appearance and investors transformed the business [29:27] Digital transformation of the Calligraphy Cut business [33:35] Final thoughts from Frank on embracing innovation  Want MORE to help you GROW? 

In this week's episode, I share a recent conversation I had with a Chicago-based stylist who is one of those rare people who is continually looking for those 1% improvements that separate good stylists from exceptional ones.I talk about why it's essential that salon owners invest in training their team beyond just technical skills.Despite all the time, energy, and financial commitment you make as the salon owner, the real success of your business comes together when the stylist is standing behind the chair. That's where the magic either happens or not…As a salon owner, stop leaving the success of that interaction between client and stylist to chance. Instead, either invest in or develop your own comprehensive training programs that cover communication skills, client service, and the mindset needed for sustained success. IN THIS EPISODE: [00:00] Welcome and introduction[00:45] Introducing Rita and the Super Stylist course[01:49] Questions for salon owners about team training[03:33] Where the rubber meets the road: The critical client interaction[04:14] Introduction to Rita's story and my initial assumptions[05:14] The surprising reality of Rita's experience and mindset[05:58] Communication distinctions that matter with clients[06:49] Rita's approach to continuous improvement[07:47] What inspires me about stylists like Rita[08:51] Information about the Super Stylist course  Want MORE to help you GROW? 

In this episode, I sit down with Sydney-based salon owner and colourist Kirby Lago. I've had the pleasure of watching her grow her business from a small salon to a thriving luxury business five times the size. Kirby is a great example of combining the life of being a very active behind the chair hairdresser with being a true business visionary and being prepared to put in the hard work and personal sacrifices that go with it.    In today's podcast, we discuss:● How the modern salon of today is evolving● Salon design, branding, and creating an unforgettable client experience● How Kirby uses Instagram to grow her business and attract her ideal clients ● As well as finding the balance between family life and running a business And so much more! IN THIS EPISODE: [00:00] – Intro: Welcome and podcast growth updates [01:15] – Meet Kirby Lago: From small salon to luxury empire [02:35] – Salon design for a high-end experience [05:00] – The importance of branding and client perception [07:09] – The transition to a color-focused salon for profitability [10:28] – Why cutting skills are declining and how trends shape business [14:19] – Hair restoration and holistic hair health services [18:23] – Building the right team and outsourcing wisely [23:09] – Salon culture: Setting expectations and maintaining a positive team [25:50] – Why client experience is everything (and how to elevate yours) [27:57] – Marketing and personal branding: How Kirby became the face of her business [31:45] – Instagram strategy: The three content pillars that drive engagement [35:49] – Balancing personal life with business and social media presence [38:41] – Closing thoughts: Key takeaways for salon owners Want MORE to help you GROW? 

One of the most common questions I get asked is: How do I get more clients? But is that really the right question? In this episode, I break down why simply chasing new clients isn't always the answer and what you should be focusing on instead.We'll dive into the importance of retention, how to track where your new clients are coming from, and what both stylists and salon owners can do to build a steady, sustainable client base. Whether you're an owner or a stylist, this episode is packed with practical strategies to help you attract the right clients—and keep them coming back.IN THIS EPISODE: [00:00] – Intro & a quick favour: leave a review![02:00] – Is getting more clients really the right question? [04:00] – Why every business needs a steady flow of new clients [05:30] – How to track where your new clients are coming from [07:00] – Getting clear on your ideal client [08:00] – Who's responsible for getting new clients—stylists or salon owners? [09:30] – The easiest way to grow your clientele (hint: referrals!) [11:00] – The client experience: Are you giving them a reason to return? [13:00] – The salon owner's role in marketing and client growth [15:00] – The real challenge: keeping clients, not just getting them [17:00] – Understanding retention rates and what they tell you [20:00] – How tracking retention can improve your business decisions [22:00] – The bigger picture: building a salon where new clients come naturally [23:00] – Wrap-up & resources: Super Stylist course, Grow 4 Marketing book, coaching optionsFor more free resources, visit growmysalonbusiness.com. And don't forget to tune in next Tuesday for another episode! Want MORE to help you GROW? 

Is the future of professional hair colour undergoing a massive reinvention?Today's guests are Leilani Macedo, a seasoned salon owner, and Charles Brown, a tech entrepreneur who is passionate about applying Artificial Intelligence to real-world problems. And together they cofounded CLICS to create a solution for the problems around the current model of professional hair colour. So if you're interested in tech, entrepreneurship, the salon business and what could be the future of professional hair colour, then this episode is for you… In today's podcast, we discuss: ✅ The problems with the existing model around professional hair colour and how CLICS uses AI to solve those problems✅ Pricing and Automated hair colour Inventory management ✅ How CLICS is totally changing the professional hair colour game And lots more! IN THIS EPISODE:[01:17] Introducing Leilani Macedo, a seasoned salon owner with industry wisdom, and Charles Brown, a tech entrepreneur passionate about using AI to transform traditional models.[02:42] How Leilani and Charles crossed paths a serendipitous meeting that sparked their collaboration and set the stage for a revolutionary approach to hair colour.[04:19] The Birth of Clics: how a simple idea evolved into Clics—laying the groundwork for what would become a groundbreaking solution in the industry.[10:32] Hear how an unexpected source of inspiration at Home Depot ignited innovative thinking, reshaping ideas about service and product delivery.[13:37] Examine the technological obstacles faced by the industry and explore the creative solutions that are pushing the envelope in hair colour tech.[19:54] Discuss why effective inventory management is essential in the salon business and how automation can streamline operations.[32:21] Understand the intricate challenges involved in developing and launching an innovative hair colour line.[33:33] Learn why maintaining consistency is crucial for building customer trust and a strong salon reputation.[34:15] Explore the integration of AI in the mixing process and its potential to deliver precise, customized colour results.[43:34] Discover how the smart bowl concept is not only enhancing precision but also playing a key role in waste reduction.[45:26] Look at how innovative inventory solutions are revolutionizing salon operations and boosting efficiency.[51:57] Learn about customized strategies designed to give independent stylists and boutique salons a competitive edge in a changing market.[01:01:30] Conclude the episode with key takeaways, final reflections from our guests, and all the contact details for staying in touch. Want MORE to help you GROW? 

This is a reissue of one of our most popular episodes, where we revisit the keys to building an incredible salon culture with Meagan McCormack.Meagan is, amongst other titles, ‘Chief Operating Officer' of the Visible Changes salon group based in Houston, Texas.I promise that you are going to love this podcast. Visible Changes is an incredibly inspiring salon business that everyone can learn something from.On this episode, we cover the following key areas:1️⃣ The importance of recognition, celebration and reward in building a sustainable salon culture.2️⃣ The importance of giving back.3️⃣ The key to running a successful family business.IN THIS EPISODE:[02:45] Introducing Meagan McCormack, Chief Operating Officer of Visible Changes.[03:10] A look at the history, values, and growth of Visible Changes[10:56] The challenges and rewards of running a salon group as a family business[18:30] Why recognition and appreciation are key to building a thriving salon culture.[25:29] A behind-the-scenes look at the numbers that matter.[29:45] Insights from Visible Changes' company conferences[30:12] Fostering a positive work environment through celebrations and acknowledging milestones.[33:15] How to keep motivation high, from incentive trips to unique rewards for top performers.[35:05] How the company sets realistic yet ambitious sales targets and supports their team in achieving them.[40:20] The inspiring story of Christine Lee and how she achieved remarkable success within the company.[46:45] Meagan's approach to leadership, fostering teamwork, and ensuring a strong, united salon culture that supports long-term success.Want MORE to help you GROW?

In todays episode I address a common concern among salon owners: “How do you make newly graduated beauty school students or apprentices profitable as quickly as possible?”  Getting young team members profitable quickly is the result of a combination of recruitment, training, and leadership.  So begin by developing an internal comprehensive training program. Recruit for attitude. And train for skill.  Follow that up by giving trainees hands on experience as soon as possible. Weed out the non performers quickly and maintain a culture of learning and growth.  Tune in to learn actionable steps to fast-track apprentice productivity and profitability.  IN THIS EPISODE: [01:19] Addressing the key question: Making apprentices profitable[05:27] The importance of recruitment[10:11] Effective training strategies[22:07] Hands-on experience and client interaction[23:27] Leadership and management   Want MORE to help you GROW? 

In this episode of the Grow My Salon Business Podcast, I address a common question from salon owners about the distinction between business profit and the owner's wage.We'll cover why salon owners should receive both a wage and a return on their investment.  Drawing an analogy with other investments, I explain the importance of separating these two income streams and discuss various ways that salon profits should be allocated within the business.    IN THIS EPISODE: [01:15] Listener question: Why are the Salon profit and owner's wages two separate things?[02:00] Investment and profit explained[03:09] Analogy of the stock market vs salon business[05:56] Discussing investor vs employee earnings[06:32] Explaining the salon owner's investment and profit[08:50] The different uses of business profit[10:46] Conclusion and course reminder  Want MORE to help you GROW? 

**PLEASE NOTE: There was an issue with the audio on the episode published earlier today. This episode has the corrected audio.**Today's guest is Susan Wos, an American-based former hairdresser turned business broker who specialises in the salon industry and has now worked with clients in America, Canada, Dubai, UK and Australia…  Susan brings valuable insights of the inner workings of the salon industry to the brokerage business.   In today's podcast, we discuss: - How much is your salon really worth?- When is the right time to sell your salon? - What are the biggest misconceptions about buying and selling salon businesses? As well as… The importance of keeping clean financial records, understanding the value of independent contractor income versus employee-based models, The dynamics of selling to existing staff, and why it's important to plan an exit strategy from the start. And so much more!  IN THIS EPISODE: [01:13] Introducing today's guest: Susan Wos[02:01] Susan's journey from hairdresser to business broker[05:05] The challenges and insights in selling salons[10:12] The intricacies of valuing a salon business[14:17] The impact of self-employment on salon valuation[17:51] Discussing market trends and buyer-seller dynamics[21:44] Emergency sales: The strategies and considerations[23:53] The importance of valuing your business realistically[24:26] Planning your exit strategy early[25:21] The importance of building a sellable business[30:27] Selling to existing staff[33:35] Typical buyers in the salon industry[43:38] Connect with Susan Wos   Want MORE to help you GROW? 

What do you need to know - Or what should you know in order to open your own salon? Whether that's a traditional employee-based salon, a rental salon, or even a salon suite, what is it that you should know so that you give yourself the best chance of success? Because, regardless of the type of business model that appeals to you, I think that it's important that you set yourself up to succeed before you go into debt or spend your life's savings on going into business unprepared.In today's episode, I review 6 points that I think every potential salon owner needs to learn or know about before they go down that path of business ownership.IN THIS EPISODE:00:57 Introduction to salon regulations and licensing01:54 Essential knowledge for opening a salon03:44 The importance of understanding business responsibilities05:10 Developing financial skills and pricing models06:46 Comprehending the different business models and employment laws07:47 Commitment to continuous learning08:30 Joining professional trade bodies10:07 Conclusion and upcoming Money CourseWant MORE to help you GROW?

I've been in the industry a long time, and as a result I'd like to think that I know a lot about all things to do with hair and hairdressing.But one area I haven't had a lot of practical hands-on exposure to, is the ‘Hair Extensions' side of the business.Heavily influenced by social media and reality TV influencers, the ‘hair extensions' business has become a huge part of the salon industry, and as a revenue producer, it is certainly not something to be ignored.My guest on today's Podcast is Dina Demetriou, who is the head of education at ‘Beauty Works' They are the market leaders in the hair extension business in the UK and Europe, and they have a global presence in the hair extension Industry… In today's podcast, we discuss:✨ What are the biggest misconceptions around hair extensions?✨ The different methods when working with hair extensions.✨ Why and how you should start integrating hair extensions into your salon business And lots more!  IN THIS EPISODE: [01:07] Meet Dina Dimitriou from Beauty Works[03:40] Dina's Journey into hair extensions[05:23] Common objections and misconceptions about hair extensions[09:11] The Influence of social media and reality TV[13:26] Discussing hair extensions and hair health[19:45] The evolution of hair extensions[21:59] How hair extensions can attract new and existing clients[24:35] The rise of the extensionist[25:33] Challenges and success in the extension industry[28:04] Training and certification for extensionists[36:12] Retail opportunities and aftercare[40:04] Pricing strategies for extensions[47:18] Connecting with Dina and final thoughts Want MORE to help you GROW? 

For many salon owners, January is a time of the year when they're getting the team refocused for the year ahead.  Because traditionally, January is a time of new beginnings. It's when you let go of the year before, set goals and launch new ideas for the salon.  So what's the best way to get the team re-engaged motivated and excited for the coming year?  Because if goals and ideas are to turn into reality, you need to get the team onside and excited about what the future holds.  And to get the team ‘involved and onside' means you need to get everyone together…  IN THIS EPISODE: [01:23] Kicking off the New Year: Get your salon team excited and engaged for a productive new year.[02:17] Planning and structuring your team meeting/event, including clarifying the event's purpose.[06:03] Reflecting on the past year to review past successes and challenges.[08:29] The importance of setting clear, actionable goals and prioritising them effectively.  Want MORE to help you GROW? 

Being in business isn't easy in fact, “Being in business is hard, and it's not about to get easy, so stop waiting for it to!”Having said that, being in business brings with it opportunities for personal and professional growth, a sense of control and opportunities for financial gain as well as the flip side of financial gain, which is obviously ‘financial loss'. And it's the financial side of running a business, which is typically the weak spot for salon owners everywhere, so in today's short podcast, I talk about the five key areas you have to get on top of when it comes to creating a financially successful business.    IN THIS EPISODE:00:40 The Challenges and opportunities of running a business01:53 Why some businesses succeed and others fail04:06 The importance of financial management06:09 Five key steps to financial success09:05 How we help salon owners gain clarity and confidence in handling their business finances.Want MORE to help you GROW?

In this episode, I'm talking with Mikey Denton, a former salon owner who shares his personal story of transitioning from a hairstylist to a business owner.  Mikey discusses the pitfalls of relying on friends for business advice, the importance of getting everything in writing, and the impact of not understanding the financial and legal aspects of business ownership.  He candidly reveals his journey through bankruptcy, the lessons learned, and how he is rebuilding his life and career.  This episode offers valuable insights for aspiring salon owners on the importance of professional advice, meticulous planning, and cautious partnerships.  IN THIS EPISODE: 00:49 The challenges of transitioning to a salon owner01:57 Introducing Mikey Denton: A cautionary tale03:23 Mikey's journey: From opening to closing a salon05:28 The downfall: merging businesses and legal troubles13:41 Lessons learned: Business and friendship18:25 Navigating bankruptcy and moving forward25:46 Advice for aspiring salon owners32:21 Final thoughts and farewell Want MORE to help you GROW? 

Happy New Year!  For most people the last few days of December are a time for winding down as 2024 draws to a close, but it's also time to reflect, and to reinvigorate as you get ready for a new year ahead!  Now, of course ‘every day' has the potential for a new beginning and you don't have to wait until the beginning of the year to start afresh because you can start afresh at any time you decide.  So as we begin 2025 start by identifying the goals that you want to achieve this year.  Then ask yourself; “What are the habits that you would need to have in place in order to achieve your goals?”  IN THIS EPISODE: [00:00] Welcome and New Year Wishes[01:32] Reflecting on the End of the Year[03:05] Setting business goals for the New Year[06:35] The importance of habits[08:10] Creating a system for success[09:36] Wrapping up and resources  Want MORE to help you GROW? 

Salons and Christmas go hand in hand with stress and overwhelm. But hey “It's over”. Now [hopefully] it's your chance to spend time with family and friends and kick back and recharge and exercise some self care.  As we begin to close out the year, this short episode is just my way of saying thank you for being a listener and to wish you and yours a safe and happy Christmas! Travel safe, have fun and most of all be kind to yourself.  Happy Christmas!  IN THIS EPISODE: [00:00] Welcome and Christmas Greetings[00:40] Gratitude to our listeners and team[02:01] Year-end reflections and planning[03:07] Emotional aspects of the holiday season[05:24] Kindness and support during the holidays[07:23] Looking forward to 2025  Want MORE to help you GROW? 

The end of the year is always a time to recap and reflect on the year that's been.  You might choose to do that at a personal or salon level, but you can also look at what's happening on an industry-wide basis and ask yourself what's worked during the last year. What are the business trends, and where are the opportunities for the year ahead? On today's episode, I am talking with returning guest Gordon Miller, fellow podcast creator, AI enthusiast and someone who not only cares deeply about the industry but he is also someone who has worked across many areas of the industry and has developed a well-informed and somewhat unique overview particularly when it comes to the American salon industry.   In today's podcast, amongst other things, we will discuss: ●      The fake news in the salon industry.●      The integration of AI into everything we do.●      The evolving relationship between salons and manufacturers.  And lots more!  IN THIS EPISODE: [02:31] The rise of self-employment in hairdressing[08:21] Work-life balance and mental health post-COVID[09:28] The impact of misinformation in the industry[17:55] Inflation and tipping in the hairdressing industry[26:16] Potential changes with the new government[29:18] Impact of overseas manufacturing and inflation[30:18] Embracing AI in the industry[34:23] AI concierge and salon management[37:51] The evolution of industry events[43:22] Social media trends and strategies[47:21] Retail relationships and profitability[52:14] Predictions for 2025 Want MORE to help you GROW? 

Every salon owner wants their business to grow, but many never break down that desire for growth into a tangible action plan for how to bring that real growth about. Growth begins with first defining ambitious but achievable growth targets, identifying who and where the potential for growth will come from and then ensuring that your team has the resources needed to deliver on the goal.  In today's episode, I talk you through a real example of how one salon owner increased her salon's annual revenue by $100,000 so that she could pay cash for a new BMW just through an increase in salon hair treatments.   IN THIS EPISODE: [00:57] The Importance of growth in your salon business[02:05] Setting realistic growth goals[03:49] Identifying growth opportunities[04:42] Creating a strategy for predictable growth[05:37] Breaking down the numbers[07:01] Overcoming challenges to achieve growth[09:48] Recap and final thoughts[13:06] Additional resources    Want MORE to help you GROW? 

Today's guest is London based Hairdresser, barber, fellow podcaster and salon owner Anthony Laban. On this episode, we discuss Anthony's journey from managing a large store to owning two boutique salons and two barbershops. We dive into the challenges and opportunities these different business models present, including management, recruitment, and marketing strategies. Anthony shares insights on the evolution of barbershops, the advantages of boutique salons, colour-focused offerings, and hair replacement systems. The episode also touches on the importance of team management, the benefits of employing staff over self-employment, and industry trends. And lots more!IN THIS EPISODE:02:55 The transition from one big salon to boutique salons03:47 Naming and branding the separate businesses07:54 Branching out into barbershops 16:44 Business structure and profitability of the two different business models21:21 The role of the front desk in Anthony's salons22:36 Offering pieces and hair replacement systems24:32 Offering hair extensions for post-chemo clients29:02 Managing barbershops vs. salons32:16 Employment vs. self-employment in the Industry36:38 Discussing the future of the Barbering Industry38:34 Anthony's lessons learned in businessWant MORE to help you GROW?

I have always said that hairdressing is an amazing craft and that many hairdressers also have a creative side to them, which is often what draws them to this profession in the first place. But the term artist shouldn't be used to describe every hairdresser because very few are. But occasionally, you come across a hairdresser who truly is an artist. An individual who consistently shows a level of creativity that separates them from the rest.  My guest today is Angelo Seminara, who is, without doubt, an artist in the true sense of the word. In fact, I'm going to say that when it comes to hair, he is nothing short of a creative genius.  In today's podcast, we will discuss: - Creativity in hairdressing - Sustainability in product development- The importance of mentorship And lots more!  IN THIS EPISODE: [01:08] Introducing Angelo Seminara: A true hair artist[02:20] Angelo's early start in hairdressing[08:09] The journey to London and meeting Trevor Sorbie[18:32] The importance of mentorship[23:50] Defining Angelo's unique work[32:06] Exploring editorial work and product design[36:19] Defining beauty and suitability[44:37] The importance of fashion in hairdressing[46:31] Working with product companies[49:53] Awards and recognition in hairdressing[53:37] Future aspirations and creative venturesWant MORE to help you GROW? 

As an educator and business coach in the industry, I get asked a lot of questions, and one that keeps coming up is, “Should I share the salon financials with the team?” As with most things, there are pros and cons, for and against… In today's episode, I will talk you through my thoughts on both … but spoiler alert: I'm in favour of sharing some [if not most] of the salon financials with your team…  So I'm going to start with my five reasons why you should share your financials and then five reasons why you shouldn't or, at the very least, why maybe you'd think twice before you share too much…   IN THIS EPISODE: [01:14] Should you share the salon's financials with your team?[02:02] The 5 reasons to share your salon's financials[09:52] The 5 reasons against sharing your salon's financials[14:17] Balancing the decision with the salon's culture and team dynamics.[16:43] Conclusion and resources   Want MORE to help you GROW? 

The words' icon' and 'legend' are totally overused in the hairdressing industry, and the problem that it creates is that when you really do meet someone regarded as a genuine icon or legend in the hairdressing industry, there are no superlatives left to aptly describe their status.Having said that, today's guest would never call himself an 'icon' or a 'legend,' and it's that humility combined with decades at the top creatively that has earned him the respect of hairdressers everywhere.My guest on today's podcast is Mr Trevor Sorbie MBE. Trevor started his career working in his father's barbershop in Paisley, Scotland. He went on to become one of the biggest names in the world of hairdressing, and along the way, won 4 British Hairdresser Of the Year Awards, was awarded a Doctorate from a Scottish University and was made a Member of the British Empire from her Majesty the Queen…In this episode, we will discuss:- The importance of nurturing creativity- The art of being a great on-stage presenter- The wisdom that comes with age…And lots more!In this Episode:[03:57] The leadership style which has been a defining characteristic of Trevor's career.[10:59] Challenges that Trevor dealt with growing up in Paisley, Scotland.[13:21] The origins of Trevor's hairdressing career.[18:51] Why Trevor chose to keep his skill set broad and diverse.[21:08] What the early days of building the Trevor Sorbie brand were like.[27:05] How Trevor's product line came into being (and his feelings towards it).[33:32] The factors that motivated Trevor to sell his salons four years ago.[36:22] Trevor's ultimate dream.[38:37] How Trevor nurtured talent within his salons.[45:36] The trait Trevor believes is essential for success in the salon industry.[46:52] Trevor's approach to teaching.[49:11] A watershed moment in Trevor's career.[54:10] The routine that Trevor follows prior to every show.[56:42] Trevor shares what inspired him to found My New Hair (and the mission of the organisation).[58:02] Some of Trevor's most memorable life experiences.[1:10:49] The philosophies that Trevor lives by.Want MORE to help you GROW?

There are many changes impacting the hair and beauty business, and one area that is impacting every industry is the continual advancement and use of tech, particularly the advancement of AI. Today's guest is Sudheer Koneru, co-founder of Zenoti Salon Software.After a background working at Microsoft, Sudheer embraced semi-retirement, and after exploring yoga, meditation and the wellness industry, he became the owner of a small group of spas that incorporated salons, beauty, fitness and yoga. Frustrated by the software solutions available at the time, Sudheer decided to develop his own, and Zenoti was the result. Today Zenoti operates in over fifty countries in a total of approximately 30,000 businesses in the beauty and wellness industry. In today's podcast, we discuss:

What does it take to produce half a million dollars a year behind the chair? Turns out it's not being a celebrity stylist, or a fashion week back stage superstar stylist or having a huge social media following. Instead, it's about stability, relationships, giving clients a great experience, word-of-mouth referrals, being organised, being goal-oriented, looking after yourself, consistency, flexibility, listening, hard work, making genuine connections, and genuinely being a nice person. Today is another episode where I am talking to a hairstylist who you may not have heard of before.But amongst other things, what makes her so special is that she produces very high revenue figures behind the chair… And I want to find out what it takes to do that. My guest on today's Podcast is Maxwell Snow from the Van Michael salons in Atlanta, Maxwell is one of those hairstylists who produces around half a million dollars a year behind the chair…In today's podcast, we will discuss:

“How has your year been?”I can't believe that it's already the second half of October, but it is, and that means that we are well and truly into the final quarter of the year 2024!Now, if you cast your mind back to January of this year, in all probability, you had goals and ambitions for 2024…And regardless of whether you've had your best year ever [and some people have] or perhaps it's been a year ‘business wise' where you've been completely derailed.  Either way, as the saying goes, “It's not over until the fat lady sings”, and so in this episode, we focus on the the importance of ‘finishing strong!'IN THIS EPISODE:[01:21] Reflecting on the year[02:14] Finishing the year strong[03:32] Learning from challenges[05:15] Owning your business outcomes[05:33] Learning from mistakes[05:55] Honest appraisal of your business[07:41] Creating a stop-start-continue list[09:08] Opportunities in the last quarter[09:40] Promotions and strategies for year-endWant MORE to help you GROW?

If this era of hairdressing will be remembered for anything specific I believe it will be the rise of the self-employed.Regardless of where in the world you're located, the self-employed business model in its various forms has made a huge impact on the industry and is continuing to do so. Today's guests are Ross and Jack Williams-Hirst, the co-founders of Williams & Hirst, a new co-working salon space in the heart of London's Soho district. In today's podcast, we discuss:✨The co-working salon business model and what's driving the independent hairdressing movement.✨ How Williams & Hirst aims to elevate the freelance salon experience by offering a luxe environment alongside comprehensive support.✨ The importance of having rental packages that work for everyone…And lots more! IN THIS EPISODE: [00:53] Introducing Williams & Hirst: A new co-working salon in London's Soho[02:20] Jack and Ross's journey to freelance and co-working[04:49] Navigating the challenges of self-employment[08:03] Understanding VAT and its impact on freelance hairstylists and salon owners[11:29] Balancing business and personal life in a business partnership[16:49] The importance of clear business boundaries[24:57] Discussing legal definitions and independent contractor agreements[31:09] Navigating the grey areas of commission split models[33:04] Professional use inventory and supply store within Williams & Hirst[34:41] The importance of a staff lounge[37:01] Transparent pricing and business models[45:36] Understanding the financial viability for hairdressers when going freelance[53:19] Conclusion and final thoughts Want MORE to help you GROW? 

In today's episode, I focus on ‘Salon Management Software', and I'm talking with Lori Obiedzinski, originally a hairdresser she now works in the salon management software side of the industry.In this episode, we discuss how AI can streamline business operations and enhance client engagement, the importance of online booking, and the emerging trends impacting the future of salon management systems.    What to look for in a salon management system    The role of Artificial Intelligence in salon management software    How and why salon owners can and should get more out of their salon management software systemsAnd lots more!  IN THIS EPISODE: (02:29) Defining key terms and the competitive landscape of salon management software.(05:49) Choosing the right salon management software based on your needs.(08:00) Maximizing software utilisation and how most salons underutilise the available system functions.(12:19) The role of AI and automation in streamlining operations and enhancing client engagement.(17:39) Why it's important to think of your salon software as an investment, not an expense(24:56) The rise of independent stylists and the impact of independent stylists on software development.(26:35) The importance of leveraging software for client communication(31:06) Debate: Removing the front desk and enhancing the client experience with mobile solutions.(38:08) Adapting to COVID and the innovations that stuck afterwards(47:17) Thoughts on the future trajectory of salon management systems  Want MORE to help you GROW? 

Whether it's on social media or podcasts or articles that I read, It seems to me that the goal of salon owners everywhere is to leave the floor.I don't think it's inevitable, but there seems to be a point in the lives of many salon owners where they say that they want to step away from being behind the chair. But there's a problem, and the problem is that often, the reason that they can't step away from behind the chair is because they're the salon's number one earner.So what's the solution?Let's begin by looking at how they ended up in this position in the first place. Tune in to learn how to redefine your role as a salon owner so that you set your business up for long-term success. IN THIS EPISODE: (00:00) Welcome to the Grow My Salon Business Podcast(01:49) The dilemma of stepping away from the chair(03:24) Understanding the root cause of the problem(05:47) Building a sustainable salon business(08:56) The role of a salon owner(09:56) Free management resources and upcoming masterclass(10:50) Conclusion and farewell  Want MORE to help you GROW? 

I often say that opening a business gives you a great education. Not just into the skills needed in management, finance, and marketing. But also the understanding and insights that come with the responsibility of employing people, training them and coaching them to become the best version possible of themselves. On today's episode, I'm talking with returning guest salon owner and now author Martha Lynn Kale of the Mirror Mirror salon in Austin, Texas, who has written a book about getting the most out of the early years of your career.In today's podcast, we discuss:- Martha Lynn's book “The Ambitious Stylist” Making the Most of Cosmetology School.- Why hand in hand with freedom, flexibility and autonomy comes personal responsibility, accountability and owning the outcome.- Advice on building a clientele and developing your own personal brand.And lots more!IN THIS EPISODE:(01:17) Introducing Martha Lynn Kale(02:30) Martha Lynn's journey and book inspiration(02:56) Martha Lynn's Beauty School experience(08:40) Key messages from 'The Ambitious Stylist'(15:00) Talking about building a clientele and personal branding(15:53) Discussing Interview tips and professionalism(30:35) The role of mentorship and apprenticeships within the industry(34:36) Best advice for Beauty School students(38:24) Discussing the future of Beauty Schools(42:56) Where to connect and find the book Want MORE to help you GROW?

Getting to the top of this industry isn't easy. Staying there is even harder.  Dublin-based, multi-award-winning hairdresser and salon owner Dylan Bradshaw has just been awarded Salon of the Year for the UK and Ireland. Dylan and his wife and business partner Charlotte have recently completed a total refit of what was already a great salon.  They've taken it to the next level and are pushing the boundaries by redefining what they see as the salon of the future. If you're a salon owner looking for inspiration and practical advice on growing and innovating your business, this episode is a must-listen. In today's podcast, we will discuss:The importance of building a brand identity Why brands need to continually evolve if they are to remain relevantWhat it means to diversify the traditional salon offering…And lots more! IN THIS EPISODE: 00:41 Meet Dylan Bradshaw: Award-winning Dublin based hairdresser02:06 The evolution of salon awards and the impact of AI on Hairdressing awards06:23 The journey of Dylan's salon transformation 28:16 Dylan's creative vision and business partnership28:50 Discussing the design philosophy, sustainability and repurposing salon materials.34:56 Bringing homewares into the mix and having an online presence40:54 Financial management and planning for a refit46:14 Team culture and discussing different business models54:14 Lessons learned and final thoughts Want MORE to help you GROW? 

Every four years, the Olympics and the Paralympics come along. And even if you're not someone who is usually that fussed by athletics, swimming, gymnastics, etc., you just can't help but be exposed to it, whether it's on Social media, the news or on TV, it's everywhere! And if you're like most people, you can't help but be impressed with what those incredible athletes are capable of. But what we see is the ‘end results' after years of commitment and dedication.So what's that got to do with hairdressing?  On the surface, it has nothing to do with hairdressing. But I can't help thinking about the parallels that there are about ‘being the best' at whatever it is that you do.In today's episode, I talk about how being good at anything in life requires you to make finer distinctions about whatever it is that you want to master. It requires training, it requires huge levels of commitment and determination, and it requires sacrifice in other areas of your life in order to achieve the goal whatever it is. In this Episode:00:00 Introduction and explanation for last week's missing episode01:35 A moment of reflection02:46 The path to success: lessons from the Olympics04:54 Parallels between sport and hairdressing08:45 The importance of making distinctions12:08 Introducing the Super Stylist CourseThanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what's been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!And finally, don't forget to subscribe to the show to get automatic updates.Until next time!AntonyLinks and Resources mentioned:Watch: “We're the Super Humans” Rio Paralympics 2016 trailer. Grow My Salon Business Super Stylist Online Course | Website | Facebook | Instagram

 When you've been in this industry a long time, you not only see trends and businesses come and go, but you also see people come and go. But, longevity as a hairdresser and remaining relevant throughout your career is not only a skill in itself, but if you can remain passionate and keep evolving with the times, the result is that you build up a range of skills that leave you with a fantastic legacy to pass on to the generations that follow. My guest today is one such person; Ruth Roche has had many roles in the industry, and over a 40 year career, she has done all of them well and continues to inspire hairdressers at every stage of their career. In today's episode, we discuss:●      Using humour to break down barriers and create engagement as an educator●      The value in working across different areas in the industry●      Defining beauty and suitabilityAnd lots more! In this Episode: 01:11 Introducing Ruth Roche: A diverse and passionate career in Hairdressing02:34 The role of humour in hairdressing06:21 Mastering communication skills as a hairdresser and presenter09:52 Discussing Ruth's diverse career paths in hairdressing17:31 Defining beauty and suitability25:23 Reflecting on 40 years in hairdressing25:49 Opening a salon: The challenges and triumphs29:09 Transitioning to business ownership36:50 The Importance of versatility in hairdressing37:24 Global perspectives on the hair industry42:02 Embracing short haircuts and overcoming fears45:17 Where to connect with Ruth Roche Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!   They do matter in the rankings of the show and help other people find my podcast. I also love to hear what's been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!  Until next time!  Antony Links and Resources: Grow My Salon Business  Website | Facebook | Instagram Ruth RocheInstagram | YouTube |  FacebookThe Golden Goat Podcast      

We all have a money story. An event or series of events in our young lives that shape how we see money, how we value money and how either we learn to master money, or it masters you. Inevitably your ‘money story' will largely be influenced by your parents and your exposure to their habits and thoughts around money.  But as a business owner the money story you have from your upbringing and the thoughts and habits you have developed may not serve you well in business.  In business, you need to learn to master money, or it will master you. That doesn't mean that you have to become an accountant or bookkeeper.  But it does mean that you need to learn to manage the money that flows through your business so that you can build a profitable business and create the lifestyle that you want for yourself and your family. In today's episode we discuss: ● Why not everyone should be self-employed.● What your accountant's job is.● Why financial management is your responsibility. For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/258 Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what's been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!And finally, don't forget to subscribe to the show to get automatic updates.Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Over the last 20 years, there has been a significant shift in the way the hairdressing industry works.  Driven by changes in technology combined with social media and generational changes with today's hairdressers wanting more flexibility, more freedom and more control over when where and how they work has meant that new business models have emerged.  Particularly in the United States the salon suite or salon studio has radically changed how the industry operates, and there's no going back.   As a result the traditional commission based or ‘employee employer' based business model has been dramatically impacted and is continuing to evolve in order to meet the demands of a changing workforce. My guest on today's podcast is returning guest Eric Taylor, founder of the incredibly successful Salon Republic, which, in my opinion, has the best Salon Suite or Salon Studio business model in the industry.  In today's podcast, we talk about● How the salon suite model continues to evolve and adapt● What you need to do to succeed as an independent business of one● The challenges that all suites and small businesses face today In this Episode: 01:38 Introducing Eric Taylor and Salon Republic03:41 The Impact of COVID-19 on Salon Republic04:00 The growth and expansion of Salon Republic06:11 Reflecting on the salon suite industry today19:27 Discussing the challenges and opportunities in the salon suite industry24:29 Building a strong client base26:03 The challenges faced by Independent Beauty Professionals27:24 Common mistakes of new suite owners30:04 Inflation and pricing strategies43:00 Discussing the success rates in the Salon Industry44:44 Conclusion and where you can connect with Eric  Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what's been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!Until next time!Antony Links and Resources: Grow My Salon Business Website | Facebook | InstagramEric TaylorInstagramSalon RepublicWebsite | Instagram

These days, we talk a lot about mental health and self-care and rightly so. The most simple aim in life is to be happy. And if we can leave everyone we come into contact with a little happier for the experience, then surely that's a day well spent.  My guest on today's podcast is Oscar Bond, not only is he one of the happiest people I know, but he's also a great hairdresser, a very accomplished educator, a great entertainer, and he has a stutter, and the most refreshing thing is he couldn't care less about it. Like most of us, Oscar admits to having all the daily challenges that we all face, and amongst the good times he has had some tough times in business.  But through it all, he's always smiling and makes those around him lighten up and laugh. In today's podcast, we will discuss: ●      Happiness●      Stuttering …and…●      Overcoming the challenges that life throws at you And lots more!  In this Episode: 00:51 Meet Oscar Bond: The king of happiness01:25 The secret to happiness07:11 Dealing with stuttering18:17 Oscar's journey: From Sassoon's UK to the USA20:56 Facing Adversity: The school fire and bankruptcy24:18 Appreciating life and work25:06 Facing bankruptcy and recovery26:18 The importance of having supportive people in your life.30:09 Challenges in the Salon Industry today32:23 The shift towards independent salons36:01 Leadership and excellence in salons37:51 The evolution of haircutting trends43:50 Connect with Oscar on social media45:29 Final thoughts and farewell  Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what's been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!  Until next time!  Antony Links and Resources: Grow My Salon Business  Website | Facebook | Instagram Oscar BondInstagram Podcasts mentioned on this episodeEpisode 136 with David WagnerEpisode 141 with Van CouncilEpisode 244 with Eric Fisher  

Should you mix salon ownership with coaching, teaching, podcasting, session work, course creating, etc?These are all things that I have done or are currently doing… And they all provide reward, both in terms of personal fulfillment and the potential for financial gain.And they are right for some people, and definitely not right for others. In this week's episode we look at the numerous opportunities that salon owners might consider pursuing and ask the question: are they a distraction or a benefit to building a salon business?In this Episode:01:57 Exploring the side hustle of coaching and education etc for a second stream of income03:51 Antony's career journey and how that led to growmysalonbusiness.com05:14 Balancing salon ownership and side hustles06:35 The realities of being a traveling educator13:30 The challenges of coaching and education in the hair and beauty industry15:00 The glamour and hard work of salon ownership20:41 Final thoughts and resourcesThanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what's been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! Until next time!  Antony Links and Resources: Grow My Salon Business Website | Facebook | InstagramMoney Course

Today's episode is Part 2 which follows on from last week's episode with Tracey Woodward. In today's episode we delve into Tracey's career journey, starting from her transition into the hairdressing industry, her impactful time at Aveda and Urban Retreat, and the various roles she undertook.  Tracey opens up about overcoming personal challenges, imposter syndrome, and the transformative journey of taking control of her health.  The discussion touches on the importance of community, spirituality and resilience. In today's show amongst other things we discuss… ●      The importance of authenticity and determination in personal and professional growth.●      Taking control of your health●      Giving backAnd lots moreFor full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/254 Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!   They do matter in the rankings of the show and help other people find my podcast. I also love to hear what's been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!  Until next time!  Antony

Our lives are a journey, and like every journey, where you start out and where you end up is what makes life so interesting.  My guest on this episode is Tracey Woodward, who, like many people, didn't have the easiest start in life. However, unlike many people, she didn't let her past define her future.  Tracey shares her life story, starting with being born prematurely to a teenage mother in the 1960s to her struggle with illiteracy and surviving in an environment marked by crime and neglect.  Despite these challenges, Tracey's perseverance and determination saw her rise to senior positions in renowned beauty companies such as Aveda, Urban Retreat, and Donna Karan.  Tracey's story is a story of resilience and the power of transformation. It's a story of grit, street smarts, personal reinvention and a living example of "Your past does not equal your future."  So, on today's podcast, we discuss: ●      The importance of looking like you belong.●      Why you shouldn't be afraid of asking for help …and…●      Not being afraid of getting it wrong.   And lots more! In this Episode: 01:24 Introducing Tracey Woodward03:24 Tracy's early life and struggles 09:12 Stories of survival and street smarts16:19 Learning to read and write22:25 Choosing a different path in life27:37 Discovering support and an introduction to the beauty world37:52 Career milestones and mentorship41:37 Overcoming challenges and achieving success45:30 Reflecting on personal growth  Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what's been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!Until next time! AntonyLinks and Resources: Grow My Salon Business Website | Facebook | Instagram Tracey Woodward  Instagram |

My guest today is Hellen Ward who as well as being a wife, mother, author, lecturer, educator, and managing director, is also the co-founder along with her husband Richard of the Richard Ward hair and Metro Spa located in the heart of London's Chelsea. Hellen is highly regarded in the industry for not just having built a great business that is undoubtedly one of the country's leading salons but also for her passion, commitment and common sense insights when it comes to the UK hairdressing industry… So, in today's podcast we will discuss:●     The meaning of Luxury in the salon industry●     Having Royalty as part of your clientele …and●     The challenges and opportunities that the industry is facingAnd lots more! In this Episode:01:13 Introducing Helen Ward: A multifaceted hair industry leader01:44 Defining luxury in the salon industry07:54 An overview of the Richard Ward Salon15:11 The unique services of Richard Ward Hair and Metro Spa17:53 The importance of customer experience24:38 Serving royalty: A peek into the royal clientele28:48 Challenges of scaling and outsourcing30:19 Advice for growing salon owners32:17 The importance of delegation35:45 Guest artists and diversifying services37:59 The rise of chair rental and its implications42:40 Team retention and leadership lessons48:38 Flexibility in the modern workplace53:50 Final thoughts and connecting with Helen Ward  Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!  They do matter in the rankings of the show and help other people find my podcast. I also love to hear what's been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!  Until next time!  Antony Links and Resources: Grow My Salon Business  Website | Facebook | Instagram Richard Ward Hair & MetrospaWebsite | Instagram Hellen WardInstagram

What does your salon and your country have in common? That's not a trick question! This year, there are elections in many countries, and as always, politicians are making lots of promises about how they're going to make our lives better by spending more money on the things that matter.  But here's the problem: Your government, my government, or any government doesn't make any money of their own. So, in order for them to spend more money, they need to raise more money, and just like your salon, there's only four ways that they can do that.   For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/251/  Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!   They do matter in the rankings of the show and help other people find my podcast. I also love to hear what's been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! Until next time! Antony Links and Resources: Grow My Salon Business  Website | Facebook | Instagram