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In this episode, Mike Gilman, CEO & Founder of Grooming Lounge, shares the story behind building one of the early men's grooming destinations and sustaining the brand for more than two decades. Mike talks about growing up around the beauty industry, spotting an opportunity in men's grooming before it became mainstream, launching an e-commerce site from his basement, and eventually opening a physical Grooming Lounge location at a time when landlords still questioned whether men would pay for grooming services.He also breaks down what it really takes to stay in business long term: hiring the right people, building a team around strong standards, focusing on what you do best, knowing when to stop what isn't working, and creating a service experience strong enough to become a destination.Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review!Key Takeaways:

In this episode, Filipe Santos (@chop_safil), CEO of Chop Enterprises, shares how he went from tattoo artist and union carpenter to building a multi-location salon company with nine salons across New York, New Jersey, and Miami.Filipe breaks down the growth, leadership, and execution behind scaling from one salon to nine, including how he built leaders, created systems, recruited talent, used marketing, acquired salons, negotiated owner financing, and developed a shared services platform to support growth.This conversation is for salon owners, beauty pros, and hairpreneurs who know that talent is only one part of building a real business.Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review!Key Takeaways:

You can be booked, busy, and making money, and still not understand what is actually happening inside your business.In this episode, Chrystal Graves, Founder & CEO of LiQUiD, shares how her career took her from apprentice to salon owner, from scaling multiple salon concepts to selling her salon, and now into building an AI-powered business tool for beauty professionals. She breaks down why understanding your numbers, systems, pricing, expenses, and take-home pay matters, and why beauty pros need stronger business foundations if they want to stop guessing and start making decisions that actually support growth.Key Takeaways:

Pr. Jonathan Conner of Zion Lutheran-Manning, IA Pastor Conner’s BlogThe post Kids Have Questions, Part 58 – Pr. Jonathan Conner, 7/17/26 (1982) first appeared on Issues, Etc..

You can care deeply about your team and still be missing the structure that helps them stay.That is the part a lot of salon/shop owners feel, but do not always know how to fix.In this episode, Eva DuPont, Director of Business Development at Infiniti HR, breaks down why building a team that stays is not just about hiring good people, it is about creating clarity around expectations, compensation, benefits, HR, payroll, compliance, and growth. She explains how small gaps in structure can turn into bigger problems over time, and how salon owners can start building a more professional, protected, and supportive business from the inside.

Pr. Jonathan Conner of Zion Lutheran-Manning, IA Pastor Conner’s BlogThe post Kids Have Questions, Part 57 – Pr. Jonathan Conner, 7/9/26 (1901) first appeared on Issues, Etc..

Send us Fan MailHelp BookWorthy make plans and know how to serve your best by filling out the 2026 Listener survey. Click the link, answer 10 questions. I can't wait to hear what you have to say. Full Transcripts available at http://www.valeriefentress.com/blogThe conversation explores the profound experiences of Diane Nienas, who shares her family's journey through significant loss and hardship. Central to this narrative is her son Leo, who began having visions of Jesus at a young age, which played a crucial role in preparing the family for the challenges they faced. The overarching theme is one of hope and inspiration amidst grief, highlighting the importance of family support during difficult times. Diane Nienas - Hope - Faith - Courage Join BookWorthy's Summer Reading ChallengeTakeawaysIntroduction to Diane and her books.The family experienced the loss of eight members in seven years.Leo prepared the family for upcoming hardships.The journey opened their eyes in beautiful ways.The story is one of hope amidst heartache.It was not just meant for them, but to inspire others.Family support is crucial during times of grief.Diane emphasizes the importance of encouragement.The experiences were transformative for the family.Hope can emerge from the darkest times.Listener Survey invitationLet's discover great books together!Follow for more:FB: @bookworthypodcastInstagram: @bookworthy_podcastYouTube:  BookWorthy Podcast - YouTubetiktok: @valeriefentress

We spoke with Zach Zinober, Social Media Advisor at Crystal Hook Media, about what it really means to stop posting and hoping and start building a social media system that supports your brand.This Live turned into a full social media Q&A covering posting frequency, motivating staff to post, TikTok, rebuilding a brand, algorithm changes, reusing content, planning ahead, and making social media feel less overwhelming.

You can be busy all day and still feel like nothing is really growing. That is the part a lot of beauty pros feel, but do not always know how to name.In this episode, Mireya Villarreal, Founder of From Chair to Boss™ and Pink Pewter, breaks down why time management is not just about being organized, it is about understanding what your time is worth and using it to grow. She shares how restructuring her own business after a major setback changed the way she viewed every minute, and how beauty pros can stop wasting time, shift their habits, and turn more of their energy into income, clarity, and opportunity.

Pr. Jonathan Conner of Zion Lutheran-Manning, IA Pastor Conner’s BlogThe post Kids Have Questions, Part 56 – Pr. Jonathan Conner, 6/18/26 (1693) first appeared on Issues, Etc..

You do not need to be rich to start investing. But you do need a plan.In this episode, Nicole Carson, CFP®, MBA and founder of 2nd Story Wealth Planners, breaks down how beauty professionals can start building an investment plan around real-life factors like debt, uneven income, taxes, retirement goals, and fear of the market. She explains why investing is not only for wealthy people and how consistency, time, and a clear plan can help beauty pros build long-term financial security.

In this episode, Jozlyn Miller, Manager of Education and Industry Expert at Boulevard, breaks down why retention may be one of the most profitable growth strategies beauty professionals are underusing.She shares how improving the client experience, rebooking conversations, service add-ons, memberships, and client education can help salons and spas increase revenue from existing clients.

In this episode, Shawna Murphy, Founder of Style Smart VA, breaks down one of the easiest ways beauty professionals lose money without realizing it: missed or unmanaged client communication.She explains how auditing your DMs, texts, emails, forms, and follow-ups can help you capture more inquiries, book more clients, increase repeat visits, and stop letting revenue slip through the cracks.

In this episode, Jannay McIver, Owner of Asili Hair Care Center, breaks down what salon owners need to have in place before scaling to multiple locations. From documenting every part of the client experience to knowing your numbers, trusting your team, and building systems that work without everything living in your head, this conversation is a practical look at what it really takes to grow a salon business.

Pr. Jonathan Conner of Zion Lutheran-Manning, IA Pastor Conner’s BlogThe post Kids Have Questions, Part 55 – Pr. Jonathan Conner, 5/22/26 (1423) first appeared on Issues, Etc..

In this episode, Charles Riser Jr., Co-CEO and Co-Founder of Paul Mitchell Temple Academies in Annapolis and Frederick, breaks down the federal rule changes that could affect cosmetology schools, student funding, and access to beauty education.He explains why the wage metrics being used are flawed, how the data fails to reflect the real earning power of licensed professionals, and why the industry needs to get louder, more informed, and more involved.

In this episode, Ash Fortis, owner of XO Hair Lab and Director of Education at Sharkfin Shears, breaks down what it actually takes to build and retain a strong salon team. From recruitment and assistant training to leadership, communication, boundaries, and retention, Ash shares how structure, support, and clear expectations create a salon culture where people can grow and stay.

In this episode, Ash Fortis, owner of XO Hair Lab and Director of Education at Sharkfin Shears, shares how health challenges, financial pressure, sweat equity, and major business setbacks shaped the leader she became.From navigating a team walkout during COVID to rebuilding stronger, Ash breaks down the hard side of heart-led leadership: protecting the culture, making difficult decisions, and creating a salon team that can actually last.

Pr. Jonathan Conner of Zion Lutheran-Manning, IA Christians and Artificial Intelligence, Part 2 Artificial Intelligence and the Need for Real Wisdom, Part 1 Pastor Conner’s BlogThe post Christians and Artificial Intelligence, Part 1 – Pr. Jonathan Conner, 5/1/26 (1212, Encore) first appeared on Issues, Etc..

http://www.sherylkline.com/blogThe (anonymous) behind the scenes data is from dozens of my coaching calls with female executives and rising leaders about what they are most concerned about and what is pushing them to the brink.What I am hearing (combined with what the newest research is confirming) is that most organizations are operating on two significant myths.Getting clear on both of them is where the real work begins.The first myth: Saying ‘yes' is best.When a team member is excited or a role goes unfilled, rising female leaders are often the ones who absorb the gap… The result is a compounding weight that has nothing to do with capability and everything to do with boundaries that were never clearly set. The solution here is twofold. Rising female leaders can develop the confidence and the language to have explicit, direct conversations with their managers about what they can or cannot take on and what will pull them away from what's expected in their current roleThe second myth: Women leave for family reasons. The research is now telling us clearly that this is not the primary driver. The far more significant reason is that rising female leaders are being recruited elsewhere (by organizations that are making them feel seen, recognized, and valued) because in their current roles, they cannot see a path forward.A large piece of the visibility gap comes down to a dynamic that plays out in rooms, meetings, and conversations every single day. Male counterparts, on average, are more vocal about what they are working on, what they have accomplished, and what they want next. They advocate for themselves as a matter of course. Many rising female leaders, by contrast, are deflecting credit to their teams, waiting to be noticed which rarely delivers the outcomes you want and deserve.This is not a character flaw. It is a gap in a specific, learnable skill set: how to document impact, how to speak about your accomplishments with confidence and without apology, and how to make bold asks... for sponsorships, for stretch assignments, for a real and explicit conversation about what lies ahead. When rising female leaders learn to do this well, everything shifts.What Makes the Biggest Impact?Peer support and executive coaching can help reduce female leader exits, especially by improving resilience, confidence, and decision-making under pressure.The strongest results come when coaching is paired with real organizational support, like flexible work, sponsorship, and clear advancement paths.Peer groups help women leaders feel less isolated and give them a place to problem-solve shared challenges.Coaching is most useful for burnout, boundary-setting, and navigating difficult leadership dynamics.It will not fix turnover on its own; retention improves most when companies also change the culture and systems driving women out.Watch my video for a more in-depth perspective: https://www.sherylkline.com/blog/rising-female-leaders-are-leaving-here-s-what-the-data-is-actually-saying-and-how-to-fix-itThe good news in all of this is that there is a proven process. One that is community-based, practical, and built around exactly the skills that close these gaps. Whether you are a rising leader who is ready to stop waiting and start advocating for yourself, or an organization that is serious about keeping the women you have invested in, I'd love to help you to help them. Let's chat about it!Cheering you on always.- Sheryl

In this episode, Scott J shares how a series of unexpected opportunities, relentless learning, and a willingness to say yes led him from a high school dropout to building a multi-location salon business and becoming President of Intercoiffure America Canada.He breaks down the realities of scaling, leadership, and why long-term success in this industry is built on education, community, and the willingness to say yes.Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review!Key Takeaways:

Pr. Jonathan Conner of Zion Lutheran-Manning, IA Pastor Conner’s BlogThe post Kids Have Questions, Part 54 – Pr. Jonathan Conner, 4/13/26 (1032) first appeared on Issues, Etc..

In this episode, Jacquelyn Rodriguez shares how clean beauty went from a personal wake-up call to a more intentional way of running a salon. She walks through the challenges of shifting away from traditional products, the resistance and learning curve that comes with it, and why trying to be perfect often holds people back from starting.Instead, she makes the case for a more practical approach one rooted in better decisions that impact your health, your clients, and the long-term sustainability of your business.

Join us for Part 1 of our docuseries with Kimberly Christoph owner of Mane Street Georgetown, as she shares the real-time experience of opening a salon and navigating the realities of renovation, permits, and building out a space. With 22 years in the industry and 1 year into ownership, Kimberly breaks down the unexpected delays, design pivots, and decisions that come with turning a vision into a functioning business.

Welcome to another episode of the Marketing That Leads Podcast. Today, we delve into why you do not need a big audience to start a blog and what actually helps beginners create a blog strategy that brings in leads, traffic, and email subscribers on autopilot. I share how blogging, SEO, lead generation, evergreen content, and conversion systems work together to grow your business without relying on social media alone. Here's what to expect from this episode:Why a small audience can still grow a profitable blogThe simple system that makes blogging work for beginnersCommon blogging mistakes that stop leads and trafficHow I use SEO and strategic content to attract right-fit leadsWhat turns blog posts into an evergreen lead generation machine⁠⁠

In this episode, Anna Manukyan, Certified Financial Educator and founder of Beauty Finance Group and Beautiful Wealth, breaks down why many hairdressers struggle to build long-term wealth even when they're earning good money. She explains how mindset, habits, and financial literacy gaps keep people stuck and what it actually takes to change that.Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review!Key Takeaways:

In this episode, Ashleigh Taylor of Taylor & York Salon reflects on her Signature Blowout Mastery class and the process behind teaching textured hair techniques while stepping into the role of educator. She explains how preparation, product knowledge, and intentional class design shape both the learning experience and the results behind the chair. Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review!Key Takeaways:

Pr. Jonathan Conner of Zion Lutheran-Manning, IA Pastor Conner’s BlogThe post Kids Have Questions, Part 53 – Pr. Jonathan Conner, 3/13/26 (0721) first appeared on Issues, Etc..

After being laid off from a graphic design job in the commercial real estate industry, Lesley Bryant pivoted into barbering and eventually built Lady Clipper Barber Shop in Washington, D.C. from the ground up.In this conversation, she shares how community relationships, relentless work ethic, and authentic connection helped turn a hallway-sized startup into a thriving neighborhood shop.Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review!Key Takeaways:

In this episode, Gerard Scarpaci, Co-Founder of Hairbrained, breaks down the Hairdresser Confidence Index and what the latest data reveals about job satisfaction, confidence, investment behavior, and why so many stylists describe their work with one word: overwhelmed.This conversation goes beyond surface metrics like retail and ticket averages to uncover what's happening below the waterline — and why salon owners who understand the emotional drivers behind performance will build stronger, more stable teams in 2026 and beyond.Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review!Key Takeaways:

Pr. Jonathan Conner of Zion Lutheran-Manning, IA Pastor Conner’s BlogThe post Kids Have Questions, Part 52 – Pr. Jonathan Conner, 2/16/26 (0472) first appeared on Issues, Etc..

In this episode, Yene Damtew shares her journey from early curiosity about hair to becoming the founder of Aesthetics Salon, and why education, fundamentals, and business awareness matter at every stage of a beauty career.This conversation is about longevity, ownership mindset, and building something sustainable beyond trends or titles.Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review!

Pr. Jonathan Conner of Zion Lutheran-Manning, IA Pastor Conner’s BlogThe post Kids Have Questions, Part 51 – Pr. Jonathan Conner, 1/12/26 (0123) first appeared on Issues, Etc..

Pr. Jonathan Conner of Zion Lutheran-Manning, IA Pastor Conner’s BlogThe post Kids Have Questions, Part 50 – Pr. Jonathan Conner, 1/9/26 (0091) first appeared on Issues, Etc..

In this episode, salon owner and color specialist Kimberly Christoph shares her 22-year journey from behind the chair to opening her own salon (Mane Street Georgetown) in DC. She speaks honestly about financial risk, long-term planning, continuous education, and how building with purpose shaped the kind of salon, culture, and experience she wanted to create.Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review!Key Takeaways:

Pr. Jonathan Conner of Zion Lutheran-Manning, IA Pastor Conner’s BlogThe post Answering Arguments Against Christianity: The Bible is Old and Irrelevant & Christians Hate LGBTQ People – Pr. Jonathan Conner, 12/29/25 (3631) first appeared on Issues, Etc..

In this episode, Avery Wilder shares what it's really like to move from cosmetology school into the salon world, from confusing interviews to finding the right culture and education. This is an honest look at the lessons every new stylist learns in their first years behind the chair.Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review!Key Takeaways:

In this episode, natural hair specialist and educator Kayli Nicole shares how she rebuilt her career from Texas to DC, created a waitlist before she ever arrived, and transformed her business through content, clarity, and courage.Her story is a masterclass in resilience, navigating debt, rebuilding financial confidence, and intentionally growing a client base.Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review!Key Takeaways:

Signing a commercial lease is one of the biggest and irreversible decisions a salon or shop owner will ever make.In this conversation, Sheila Laderburg Tarasiuk of Pedal Retail Advisors explains what it truly means to be transaction-ready and shares the essential steps, costs, and protections every beauty professional needs before moving into a retail space.Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review!KEY TAKEAWAYS:

From earning her cosmetology license at eighteen to opening three thriving salons, Jannay McIver shares how mastering business systems, finances, and leadership transformed her from a behind-the-chair stylist into a visionary salon owner shaping the future of beauty entrepreneurship.Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review!KEY TAKEAWAYS:

Most people wait until they feel ready — Jahnaya didn't have that luxury. In this honest conversation, she shares what it's like to build a career and a business at the same time, how she's learned to trust the process, and why entrepreneurship is more about courage than confidence.Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review!KEY TAKEAWAYS:

Today's episode is a little different— because instead of just talking about business models, we're walking through them in real time.While in Chicago, we spent time with Dana Fountain, visionary beauty entrepreneur, author of The Beauty Blueprint, and founder of Chicago's largest bridal beauty agency, Pin Me Up Chicago. She's built 7 unique salon concepts, each designed around the stylists who call them home.In this episode, Dana takes us on a live tour through her salon concepts and her wedding/event venue, Row 24. Along the way, we talk about collaboration, partnerships, and what it really means to build spaces where stylists can stay, grow, and thrive.KEY TAKEAWAYS:

Special Edition: Live from the Beauty Business BrunchWhat does it really take to build a thriving local industry? In this fireside chat recorded live at the 2025 Beauty Business Brunch, Herson Bautista—CEO of DC Barber Expo and Owner of Heritage Barber & Co.—joins Host, Robert Hughes, to talk entrepreneurship, risk-taking, and the power of community.From lessons learned launching the DC Barber Expo to the importance of serving your team and showing up for one another, this conversation dives deep into what it means to grow through service, education, and connection.

From stylist to $13M CEO, Terra Harvell shares how she built her empire through hair extensions, smart systems, and leadership—and why new talent and startup hairpreneurs need to think beyond the chair to create lasting success.Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review!KEY TAKEAWAYS:

Join us for Part 1 of our docuseries with Gabby and Franky, two first-time salon owners in Washington, D.C., as they open Corte—sharing the real challenges, surprises, and lessons of building a salon from the ground up.

Financial advisor Kevin Caldwell shares the money moves every beauty business owner needs to know—from separating personal and business finances to building an emergency fund, leveraging fractional CFOs, and mastering cash flow so your salon can thrive today and in the future.Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review!KEY TAKEAWAYS:

In this episode, Jake Sturm—salon owner, educator, and brand ambassador—opens up about the realities of salon ownership, the resilience it took to overcome personal and professional challenges, and how building authentic relationships has shaped his journey beyond the chair.Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review!KEY TAKEAWAYS:

From the barber chair to the tech world, Dorian shares how he turned a gap in the booking app market into Cutnova—a platform blending appointments with community to help barbers grow, connect, and thrive.Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review!KEY TAKEAWAYS:

Industry veteran Jeremy Stephens shares how he built a thriving salon and long-term brand partnerships with names like BaBylissPRO and Living Proof—offering a blueprint for stylists who want to grow in and beyond the chair.Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review!KEY TAKEAWAYS: