Podcasts about hairdressing

This week, I'm diving into what is often an overlooked growth strategy for salons, market research. The starting point for effective market research is to remember that “you are not your client.” The decisions you make about pricing, services, and the salon experience shouldn't always be based on what you would want.In this episode, I share simple, practical ways to gather real insight from the people who matter most, your clients. From casual conversations in the chair to formal surveys and even visiting other salons yourself, you'll learn how to collect feedback, “feed it forward,” and create an experience that keeps people coming back.IN THIS EPISODE:[00:00] Welcome and setting the scene for year-end focus[01:00] Why “you are not the client” is a crucial mindset shift[02:15] Experiencing another salon as a client[04:00] How assumptions about client needs can mislead[04:40] Market research methods that actually work[05:44] Using everyday conversations as powerful research[06:46] Feedback and the “feed it forward” principle[10:32] Turning feedback into action for continuous improvement[12:36] Episode wrap-up and next week's teaserWant MORE to help you GROW?

Send us a textThe future of your hair ~ Ensuring transplants succeed in the long term Dr Dilan Fernando is a medical Doctor & surgeon, who originally planned to practice neurosurgery, however he then gained an interest in hair transplantation, and he has been performing hair transplants now for ten years!He is Co founder of The Treatment Rooms London, where they offer specialised services, including feminising hairlines for transgender patients, and repairing what he calls 'black market' hair transplant work.We explore how hair transplants can help reduce gender dysphoria, which can be a barrier to men when transitioning to a woman, and how to take a sensitive approach to the surgery.Dr Fernando also shares the importance of patience and preparation when it comes to hair transplants, having a roadmap of treatment from pre-treatment to recovery, to ensure the patient gets the best from their hair, and the longer-term considerations.   We hear about the negative side of some clinics, and the practices that lead to poor results and long term issues!Connect with Dr Dilan Fernando:InstagramWebsite Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

In today's episode, Dom welcomes Wella Education Brand Manager Jon Walker and Sebastian Professional educator and expert Richard Windle to the How To Cut It podcast, in partnership with Wella Professionals UK & Ireland, to explore the brand's chic glow up from grunge to glam. This episode dives into Sebastian's fearless hair artist legacy, community building, and how fashion culture meets real-life salon work. Hear practical social tips for getting your work seen, insights on hybrid, high-performance products, and the role of education, workshops, and online learning across Wella's platforms. Learn how to tag effectively, get featured, and plug into a global network of creatives. Plus, inspiring stories of transformation, creativity, and collaboration that will elevate your craft, whether you're behind the chair or backstage. Tune in for strategy, inspiration, and a clear view of what's next for Sebastian Professional on this episode today. Chapter Timelines 4:08 Meet John and Richard 4:32 The Evolution of Sebastian Professional 6:32 Understanding the Brand's Legacy 9:13 The Community of Sebastian Artists 12:56 Creativity and Hair Artistry 15:20 Testimonials of Transformation 21:34 The Power of Hybrid Products 26:37 Connecting Fashion and Real Life 32:08 The Role of Education in Hairdressing 38:32 A New Era for Sebastian Professional 41:57 Final Thoughts and Takeaways Resources FOLLOW SEBASTIAN PROFESSIONAL ON INSTAGRAM @SEBASTAINPRO_OFFICIAL VISIT SEBASTIAN PROFESSIONAL WEBSITE HERE FOLLOW SEBASTIAN PROFESSIONAL CULT TEAM ON INSTAGRAM @SEBASTIAN_CULTTEAMUKI FOLLOW WELLA PROFESSIONALS UKI ON INSTAGRAM @WELLAPROFESSIONALSUKI FOR MORE ON WELLA PROFESSIONALS EDUCATION VISIT HERE

In this week's episode, I speak with Chris Baran. Chris has worn just about every hat in our profession: stylist, salon owner, podcaster, and global ambassador, but above all, he is a teacher. For nearly 60 years, he's been evolving, reinventing, and staying at the forefront of education.We talk about what it really takes to be an educator, how education has changed in the wake of the pandemic, and the role of curiosity, humility, and vulnerability in teaching.Chris shares not just technical wisdom but also the mindset shifts that make the difference between simply “instructing” and truly inspiring. Whether you're a salon owner, a stylist, or an aspiring educator, this conversation is full of nuggets about growth, leadership, and the responsibility we all have to lift others up.IN THIS EPISODE:[00:00] Introduction and welcome[00:49] Chris Baran's background and career journey[05:00] Reinvention vs. evolution in education and creativity[08:29] How do you know if you're ready to be an educator?[13:45] What makes a truly great teacher[18:00] The power of vulnerability and connection in teaching[21:00] Why “teaching what you most need to learn” matters[26:00] Validation, ego, and finding authenticity on stage[31:21] How education has changed since the pandemic[34:00] Generational shifts and the “swipe right” society[38:40] Creating a culture of growth inside your salon[46:10] Where to connect with Chris BaranWant MORE to help you GROW?

Send us a textWhy Trichology needs to be integrated into hair systems training Jess has been in the hair industry for many years, along with her business partner, Hayley, who has educated all around the world with Raccoon, and they both have experience with hair extensions.Whilst trying to meet their clients' needs, they soon recognised that those with hair loss wanted to have hair extensions, but they just weren't suitable. They began to research alternative solutions, and learned different hair systems methods.Jess joins me today to introduce a new type of system, called signature scalp. This is a silicone based scalp replica system, secured with medical grade adhesive.They wanted to be able to offer a solution that could incorporate their creative flair, and be able to add a hairdresser's perspective to their hair systems. These systems can be made to suit any colour or style.We talk about the longevity and versatility of having a hair system, what they can offer, and why it's important to have the education to ensure that each client is a suitable candidate for this service.Signature scalp offers education, and already have a US ambassador, along with 80 representatives from around the world.Connect with Signature Scalp:InstagramWebsite Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

In this final Women in Business Takeover episode, host Samantha Cusick meets Charlotte Mensah to explore creativity, leadership, and purpose. From Ghana furniture-making to salon craft, Charlotte candidly unpacks navigating race, hair politics, and today's “everyone's a founder” culture, plus how listening, community, and integrity can spark real industry change. She shares the highs and lessons of building a brand, the discipline behind true craftsmanship, and how cooking, home life in Ghana, and moments of deep focus quiet a “busy brain.” Expect practical wisdom for all of you salon owners, textured-hair pros, and those seeking longevity, integrity, and community-centered growth, with actionable takeaways. Press play for grounded, real-world guidance you can act on today—and don't miss the final minutes, where Charlotte shares the mindset that sustained 25+ years in business, her go-to "busy brain" reset, and a challenge for salon owners to try this week. Stick around for resources, next steps, and inspiration.   Chapter Timestamps 2:49 Meet Charlotte Mensah 4:37 Creativity and Personal Growth 9:10 Healing Through Hair 12:30 The Journey into Hairdressing 21:32 Building a Community in Salons 25:10 Launching a Product Line 28:00 The Importance of Authenticity 35:51 Navigating Race and Hair Politics 44:38 Quick Fire Questions 50:41 Takeaways   Resources Follow Charlotte on Instagram @charlottemensah Visit Charlotte's Website: charlottemensah.com Checkout the Manketti Oil Haircare Range: charlottemensah.com/collections/manketti-oil Get the Good Hair book by Charlotte Mensah HERE Visit Samantha Cusick salon website  HERE Sta Studios visit sta-studios.com Silly Little Girls Club podcast on Spotify click HERE Samantha Cusick on Instagram @smantha.cusick Sta Studios on Instagram @sta__studios Follow Dom Lehane on Instagram @domlehane Follow How To Cut It on Instagram @howtocutit

In this week's episode, I share the true story of a local salon that went from being fully booked and thriving to empty and struggling, all in less than two years. It's a perfect example of how quickly things can unravel when leadership, standards, and systems disappear.We'll break down what happened, what went wrong, and the ten key lessons that every salon owner can take away from this story. Whether you run a hair salon, a spa, or a beauty clinic, these insights will help you avoid the same mistakes and build a business that lasts.IN THIS EPISODE:[00:42] Introduction – why it's easier to see problems as a client[01:41] A true story of a thriving salon and its decline[02:00] What made the salon successful at first[03:01] The impact of Mary leaving and the loss of standards[04:46] The financial cost of losing loyal clients[06:07] The importance of leadership and management[07:20] Word-of-mouth growth—and decline[08:37] The 10 lessons every salon owner should know[11:27] Grow book series & where to find themWant MORE to help you GROW?

Send us a textCan lasers help to combat hair loss? Tamim Hamid comes from a long line of medicine, but chose to enter the engineering world. However, he still had the instinct to want to help people.Tamim was a NASA engineer, who invented a laser to measure thermoprotection of the shuttles outer shell upon re-entry to the Earth.Lasers were invented in the 60's, and he learned about them in school in the 80's.He then invented a new laser in silicon valley. He found a study on lasers & hair growth, which was recorded in 1965 and tested on mice, which showed that a certain frequency could stimulate hair to grow.Lasers work differently depending on the setting and the frequency. Laser light can stimulate human tissue, specifically hair follicles, and it triggers the mitochondria in the bulge of the hair root. This can extend the anagen phase and stimulate growth in the papilla, along with strengthening the arrector pili muscle.Tamim has now invented the Theradome helmet, which he says is the only FDA approved device in the world that can stop hair loss.Connect with Tamim:InstagramBook Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

Register here for my free masterclass: Unlocking Your Stylists' Potential: The key to boosting Productivity and Profits in Your Salon, or head to www.GrowMySalonBusiness.com/masterclassIn this week's episode, I'm joined by Australian salon owner and stylist, Mikki Auld. Earlier this year, Mikki left her Brisbane salon in the hands of her team and took a huge leap, moving to Los Angeles to start over from scratch.Within no time at all, she was fully booked, not because of luck, but because of hustle, grit, and sheer determination.We talk about why she made the move, how she built a client base in a new country with no connections, and the strategies she uses to keep her Brisbane salon thriving without her being there day-to-day. I love a bit of hustle and seeing people get out there, build their book from scratch and doing that in another country, when you don't have a social network, takes courage and a lot of self-belief.IN THIS EPISODE:[00:29] Mikki's move from Brisbane to Los Angeles [02:36] The O-1 visa process and making the leap[06:24] Why LA was the right fit and finding a salon space[09:55] Getting licensed in the US[12:13] The power of hustle: flyers, posters, and ads[15:44] Building clients through Meta ads and old-school marketing[19:17] Starting over: what it feels like to build again[22:20] Differences between the US and Australian salon industry[25:00] Pricing, tipping, and client expectations[26:00] Running her Brisbane salon remotely with systems and leadership[34:54] Lessons from building structure and management teams[37:51] Learning from US salon culture and service standards[44:00] Employee entitlements vs US benefitsWant MORE to help you GROW?

Send us a textImproving hair quality ~ How can we get the most out of supplements? Dr Rajesh (Rajendrasingh) Rajput is an international speaker, & IAT faculty member.He often completes surgery pro bono for those who have suffered burns, cleft palate, leprosy and skin traumas. He has researched metabolism in the hair follicle, and monitored changes in hair growth, DHT levels and sensitivity.Dr Rajesh has a patented cyclical supplementation routine, which has shown an improvement in hair growth of 30-40% +, along with an improvement in scalp and follicle health.He shares his research on which vitamins can counteract each other, which are synergistic and which are antagonistic, and how intermittent nutrition can give the body time to absorb & process each nutrient.Dr Rajesh believes that no nutrient can work alone, and that deficiencies are an indication of a problem within the whole system. We look at how smaller, preventative doses can work differently to larger doses used to treat deficiencies. We explore the concept of 'hidden hunger' due to the fact that there is a depleted level of nutrition in our current foods compared to years ago. Connect with Dr Rajesh:InstagramWebsiteYouTube Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

Register here for my free masterclass: Unlocking Your Stylists' Potential: The key to boosting Productivity and Profits in Your Salon, or head to www.GrowMySalonBusiness.com/masterclassI'm calling BS on the idea that hairdressing doesn't pay well. The truth? There are plenty of hairdressers earning great money - some are even in the top 5-10% of all income earners. The difference isn't about age, experience, or even how good they are doing hair. It's about productivity.In this episode, I'm addressing one of the biggest frustrations I hear from salon owners: why aren't my team members busier, earning more, and caring about the numbers like I do? The answer is simple - your team can't earn more money until they learn to produce more, and most of them have never been taught how.I'll share the difference between a regular stylist and what I call a "Super Stylist," and give you a clear next step to transform your team's performance.IN THIS EPISODE:[00:46] The biggest frustration salon owners face[01:18] Why your team isn't busier (and why it's not about talent)[02:34] The truth about hairdressing pay[03:50] Productivity vs. pay: what really drives income[04:30] The skills stylists never get taught[05:36] Why technical skills alone won't make you successful[07:42] Real-world results from training your team[09:31] Why owners need to invest in their people[11:27] Why training isn't a cost, it's a growth strategyWant MORE to help you GROW?

Send us a textWhat is your hair trying to tell you? Shannel Watson is a Trichologist, with a clinic in Marylebone.She is also a biomedical scientist, product creator, hair & beauty brand consultant who offers functional trichology & advanced diagnostics.Shannel is an education consultant, who developed her own products and uses this experience to help to educate brands.She also lectures in nutrition and completed her masters thesis on the correlation between zinc levels and hair loss.  We discuss why hair products should be regulated, how they can be misleading in their claims, and what your hair could be trying to tell you.Connect with Shannel:LinkedInWebsite Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

I've never done an episode solely about coaching before, but as more salon owners than ever are either having a coach or wanting to become a coach, I think it's about time. Coaching has been one of the biggest game-changers in my own career and in the lives of hundreds of salon owners I've worked with across more than 14 countries. Yet for many, it's still a bit of a mystery.In this episode, I unpack what coaching is (and what it isn't), how it's different from mentoring, consulting, and teaching, and why it can accelerate your results in ways that books and courses alone can't. I share stories from my own journey, both as a coach and as someone who's been coached, and the qualities I believe you should look for (and avoid) when hiring one.If you've been quietly wondering whether coaching might be the right next step for you, this conversation will give you the clarity, confidence, and practical insight you need to decide. And yes, I'll tell you exactly how you can work with me before my prices go up later this year.IN THIS EPISODE:[02:19] Coaching's rise in the salon industry[06:55] The common thread between salon owners who seek coaching[09:41] How coaching brings clarity, confidence, and profit[11:02] What coaching is, and what it isn't[12:22] How my experience combines mentoring and coaching[12:36] What to look for when hiring a coach[14:12] What to avoid in a coach[15:58] How I help my coaching clients grow profit without extra stress[17:38] Why you don't need to figure it all out on your ownWant MORE to help you GROW?

Send us a textEnhancing hair ~ How to avoid damage with hair extensions Katy Grimshaw from Spectrum One began working in a salon at just 12 years old.She now has her own salon with 16 stylists, and has set up her own brand of hair extensions, available to those in the industry, along with her own education.Katy shares that around 70% of her salon's business is hair extensions, and she set up her own hair extensions business after being frustrated with the inconsistency of the quality of the hair from other brands. She wanted to make sure the quality of the hair was reliable. She constantly works with her client base to support & evolve what they offer, along with their education, which is HABIA accredited. We talk about how to make sure you choose the right method for you, and prevent damage to your own hair.We also discuss hair loss solutions, and the affect of weight loss jabs on client's hair and what we are able to offer them.Connect with Katy:InstagramSpectrum one hair extensionsWebsiteCentredSignature scalp Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

Have you noticed that every second hairdresser you talk to these days seems to have been diagnosed with ADHD? That's why this week I've invited Skye Waterson, a former academic turned ADHD coach and founder of ‘Unconventional Organisation' onto the podcast to give us a proper crash course in understanding ADHD. Skye shares actionable tips that salon owners and stylists can implement immediately, whether you're trying to support a team member with ADHD or manage your own symptoms while running a successful business.Whether you've been diagnosed with ADHD yourself, suspect you might have it, or you've got team members who do, this conversation is essential.IN THIS EPISODE:[00:00] Welcome and introduction to ADHD in the salon industry [03:30] What causes ADHD and the genetic component [10:22] What it feels like to have ADHD - Skye's description [12:29] How dopamine works differently in ADHD brains [19:07] Main ADHD struggles in the workplace [21:24] Tips for employers and employees with ADHD [24:37] Structure vs. rigidity in salon environments [26:13] The gifts and strengths of having ADHD [33:00] Time blindness and practical salon management tips [34:40] Sensory environments - busy salons and ADHD [37:33] The link between ADHD and anxiety [39:17] What working with an ADHD coach looks like Want MORE to help you GROW?

Send us a textAsk me anything: Your questions answered This week we're doing something a little different with a Q&A session!I am joined by Caroline Yates, and we answer all your questions and try to dispel any myths around products and hair loss.If you would like your question answered and to feature on a future episode, send me over a DM or voicenote with anything you would like to know!Connect with Caroline:Instagram Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

Hosts Stephen Buckley and Keith Delahan kick things off with The Overload Segment, where they chat with Jessica Rose aka PlumbingJess, a trailblazer in the trades industry. Discover her inspiring journey from academia to becoming a rising star in plumbing, and how she's challenging stereotypes along the way.Jessica's early life and academic background in Worcestershire. Transition from Hairdressing into Law, then onto a career in plumbing. Overcoming gender stereotypes in the trades. The importance of social media in building a supportive community. Insights into the UK trade apprenticeship system. Jessica's aspirations for the future and her role as a mentor.Closing out the episode is our Special Guest Interview Segment,Join us in this compelling interview as we delve into the inspiring journey of Sean Fox, founder of Goosey Goo, an Irish hypoallergenic child-friendly clothing brand. Sean shares personal stories of resilience, entrepreneurship, and the power of community support. Discover how life's challenges can be transformed into stepping stones for growth and innovation.The impact of early life experiences on personal development. Navigating the challenges of addiction and recovery. Building Goosey Goo from the ground up amidst adversity. The importance of community and mentorship in achieving success.Special Offer: Enjoy a 20% discount on all Goosey Goo orders online at www.gooseygoo.ie with the code Insight20.Podcast is sponsored by Robus Lighting, The world's leading LED lighting company.Season 7 is also in association with Snickers Workwear Ireland and Velocity Pro Gear

This week, I'm picking up where Episode 304 left off, diving deeper into the practical strategies that successful salon owners use to build strong teams, great cultures, and profitable businesses.If you've ever asked yourself, "Why can't I find good people?" or "Why won't my team step up?"  this episode is for you. I'm walking you through the exact traits, systems, and standards that top-performing salons share from how they hire, to how they train, to how they reward results. These aren't theories. These are lessons from real salons, doing real numbers, with real six-figure stylists. And the good news? You can implement them too.IN THIS EPISODE:[00:00] Welcome and recap of the Leadership Crisis and its impact[01:28] Why true leadership is in short supply[04:06] Point 1: Strong foundations and non-negotiables[06:29] Point 2: Hire for attitude and ambition[08:54] Point 3: Build systems that support your culture[11:53] Point 4: Treat your team as your second client[13:14] Point 5: Create financial security through smart pay systems[14:26] Point 6: Set performance standards and accountability[15:08] The most important word: implementation[15:26] 6 steps to start improving your culture today[19:19] The final question every salon owner needs to askWant MORE to help you GROW?

Send us a textEmbracing your identity and heritage ~ Building a positive relationship with your hair type Jessica Parrish founded her brand, Shedid & Parrish, to make curly hair easy and a joy to look after.Jessica is adopted and mixed race, so she gives her unique perspective on identity & why it's so important to who we are. Adopted to white parents in the 1970s at 10 days old, she had some challenges as a child in her environment.There was noone to help her manage & understand her curly big hair. In her later years, she spent time in the U.S, where she found a lot more products for afro/ textured hair, but they were marketed based on skin tones, not hair types, and a lot of the products had toxic chemicals in.She wanted to make things easier and more accessible for those with textured or curly hair with products ingredients that are good for the health of the haior, not just cosmetic.'Connect with Jessica:InstagramTiktokWebsiteWorld Afro DayDocumentary- hair on set Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

In this week's episode, I'm joined by Sam Kendall, CEO of SalonIQ, one of the UK's leading salon software companies. I always enjoy conversations with tech providers because they see real data, and that means real insights into what's happening inside salons across the industry. Sam and I talk about AI, automation, online booking, the shift towards self-employment, and the surprising number of salons still not using salon management systems.We also dive into the trends SalonIQ is seeing in average bill size, rebooking, client retention, and retail sales. Plus, we explore how software is helping drive efficiency, improve the guest experience, and even replace some front desk functions.Whether you're tech-savvy or still relying on your appointment book and pen, this episode is a must-listen for understanding how technology is shaping the future of the salon business.IN THIS EPISODE:[00:00] Intro and welcome - Meet Sam Kendall, CEO of SalonIQ[03:12] What makes SalonIQ different[10:57] Nearly 50% of salons still don't use software![12:16] The online booking gap and what's holding salons back[15:08] Salon software and self-employment trends[18:40] What's stuck post-COVID: deposits, self-check-in, AI[22:30] Is AI replacing your receptionist?[25:18] What might salons look like by 2035?[28:28] Trends in client retention, average bill, and retail[30:59] Why retention is the biggest problem in the industry[34:16] Retail: flatlining or full of potential?[38:12] E-commerce: are salons really making it work?[39:12] Frequency of visit, are we gaining ground?[41:22] Where to find out more and connect with SamWant MORE to help you GROW?

A special presentation of our live show Bowery Boys History Live, recorded at City Winery, July 2, 2025Bowery Boys History Live is a storytelling cabaret of all-true tales and spellbinding secrets from the past, hosted by Greg Young of the Bowery Boys Podcast and brought to you by a rotating roster of the city's greatest historians.And for this show, Greg's has invited a premier lineup of special guests, including author Elizabeth L. Block (Beyond Vanity: The History and Power of Hairdressing), author and tour guide Keith Taillon aka @keithyorkcity (Walking New York: Manhattan History on Foot), and host of the Gilded Gentleman podcast Carl Raymond.Featuring:-- Carl Raymond with a cheeky comparison between the ladies of high society and the four comedy queens of Palm Beach, Florida-- Elizabeth L. Block with an exploration of the Gilded Age's great gowns, bodices and hair preparations-- Keith Taillon with a look at the life of Mrs. Astor through the places she lived-- Greg Young with the origins of the phrase 'the Gilded Age' and a look at five influential women of the Gilded Age that NEVER got invited to Mrs Astor's ballNOTE: This was a live show with slide presentations, so there may be a few moments referencing an image in the room. This show was produced and edited by Kieran GannonFor even more Gilded Age stories, check out Tom Meyers on the Official Gilded Age Podcast. 

In this episode, I'm diving into a conversation that might annoy some people, but it's a conversation that needs to be had. We've got a leadership crisis in our industry. Not because people don't care, but because too many salon owners don't realise what they signed up for when they opened their doors. Leadership isn't optional. It's the job.This episode is for every salon owner who wants their team to succeed but feels stuck, frustrated, or just plain exhausted. I'll break down why so many stylists aren't earning what they could be and why that's partially due to the leadership (or lack of it) they're working under. If you want a business that thrives and a team that sticks around, this one's for you.IN THIS EPISODE:[00:00] Intro and recap of episode 291[02:15] The leadership gap that's hurting our industry[03:01] Why poor leadership creates poor productivity and pay[04:22] The difference between wanting to be paid more and earning more[06:45] The uncomfortable truth: it is about money[07:17] When the tail is wagging the dog, owners who've lost control[09:59] What real leadership looks like in successful businesses[11:42] Why people will leave and why that's okay[13:39] Leading by example (not micromanaging)[15:30] Why we avoid leadership and why it's still worth itWant MORE to help you GROW?

Send us a textBuying a hair piece ~ Everything you need to know Georgina Probert has female pattern alopecia, having had thinning hair since her teen years. She experienced Telogen Effluvium after the births of both her children, and her density has never returned. She began wearing toppers 9 years ago, and now offers consultations and fittings for hair toppers and wigs. She thinks it's important to try on lots of different types of wig to make sure you choose the best one for you.We talk about cap sizes, how to measure and get a good fit, how to know if you are buying a legitimate brand and hair type, and that you are not being taken advantage of.Georgina shares how she has even had customers who have been sold wigs as human hair, which have turned out not to be.We also look at Remy hair- what is it? What is the difference? Why should you know where your hair is sourced and has the hair come from multiple sources?Georgina also shares her tips on how & where you should get your hairpiece cut or coloured, and how to plan for if it goes wrong!Connect with Georgina:Instagram Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

In this episode, I sit down with long-time industry leader Keri Davis-Duffy, whose career as a salon owner and educator spans more than three decades. Keri shares the wisdom earned through real-life experience, leading employee-based salons in a state that turned compensation models on their head, navigating leadership challenges, building culture, and bouncing back from the inevitable setbacks every salon owner faces.We talk candidly about staff walkouts, transitioning to hourly pay, creating flexible schedules for today's workforce, and the crucial difference between being a great hairdresser and being a great business owner. Keri doesn't sugarcoat it; salon ownership today is a different game entirely, but she offers grounded, inspiring advice for those brave enough to take it on. If you're serious about building a business that lasts, you'll want to soak up every minute of this conversation.IN THIS EPISODE:[00:00] Welcome and guest introduction[00:56] Keri's salon history and business model[04:17] Why she built an employee-based salon in a booth rental world[09:44] How California's labor laws changed compensation models[15:14] Designing an hourly pay system that rewards productivity[19:35] Tracking performance and managing seasonal fluctuations[24:07] Wisdom for new salon owners in 2025[30:13] The walkout that changed everything[34:05] Lessons in leadership and communication during crisis[38:26] Adapting to Gen Z and flexibility in scheduling[41:36] Biggest challenges facing the salon industry today[43:14] Quick-fire insights: manufacturers, educators, tragedy, drama & more[51:24] The value of mentorship and giving backWant MORE to help you GROW?

Send us a textTalking to children about hair loss and cancer Lauren MacClain was diagnosed with breast cancer at 40, when her children were from 5-10 years old. Her and her husband wanted to find the best way to speak to their children about what would happen during her treatment, and found that the books that were available didn't quite explain different areas of treatment very well.Lauren had to wait over the xmas period to get her biopsy results, which was a scary time. After having a mastectomy, they found that it had spread to one of her lymph nodes which meant she needed to have chemotherapy.Lauren found out about scalp cooling whilst she was researching treatments and decided to try it, as she had been warned that the chemo she needed was very dose-dense and can cause permanent hair loss (PCIA). Because of this, she managed to retain around 50% of her hair, and it grew back quickly afterwards. She has now written 3 children's books explaining cold caps and chemotherapy treatment, to help families explain to their children what is going on in an easy way.Connect with Lauren:InstagramBooksPaxman scalp cooling Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

In today's episode, I want to get real about something that many salon owners don't like to hear… your team problems might not be about your team. They might actually be about you and your style of leadership.We talk about the difference between being “the boss” and being a true leader. Because if you want loyalty, innovation, trust, and long-term commitment from your people, barking orders or crossing your fingers and hoping for the best won't cut it. This episode is about finding the balance, between control and chaos, between command and collaboration. It's about stepping into leadership so you can build a salon culture that attracts and retains the right people and brings your vision to life.IN THIS EPISODE:[01:33] Boss, manager, leader or just owner? What's the difference?[03:01] Why leadership matters more than ever in salons[03:46] Is your team the problem… or is it you?[04:52] The struggle of finding balance as a salon owner[05:51] What real leadership looks like in practice[06:41] The cultural cost of “boss-style” management[07:26] How to begin your transition from boss to leader[08:46] Celebrate wins and acknowledge progress[09:35] Your team reflects your leadership[10:00] What happens when you grow as a leaderWant MORE to help you GROW?

Send us a textBlood testing for hair health Kate Knowler is a Nutritional therapist, phlebotomist & blood test interpreter in Fitzrovia, London.She helps to support clients with accessing & interpreting blood tests, and helps practitioners with all things blood related.After experiencing burnout herself, and finding that she was anaemic, she began to learn about nutrition.We discuss blood testing, how it can be used, how to interpret results, and different nutrient levels and absorption.Kate also shares how blood tests can be affected by different factors and what can skew results, along with which tests you may need to support healthy growing hair. Connect with Kate:InstagramWebsiteBooks Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

In this episode, I sit down with Australian salon owner Luke Reynolds to talk about one of the most powerful drivers of salon success, which he believes is investing in the personal development of your people.Luke shares how he's integrated monthly life coaching sessions, meditation practices, and even equine therapy into his team culture. It's a fascinating conversation about building confidence, communication, and community in the workplace, and the profound effect this has on the day-to-day salon environment.What I really loved about this chat is how naturally these initiatives grew into a cornerstone of Luke's business, creating a safe, supportive, and high-functioning team that clients notice and appreciate. We also touch on the challenges younger team members face today and how personal development tools can help them not just survive, but thrive. If you're passionate about building a culture that retains great people, this is one you won't want to miss.IN THIS EPISODE:[00:00] Intro and welcome[00:48] Meet Luke Reynolds and his culture-first approach[02:00] Why Luke brought in a life coach for his team[05:00] Addressing anxiety and mental health in apprentices[07:00] How personal growth improves communication and confidence[10:35] Creating a safe, vulnerable space for learning[13:00] Why Luke stays out of the sessions and what happens after[16:35] When the life coach couldn't come: Sound healing and meditation[19:45] How these initiatives impact salon culture and performance[21:30] A client's unsolicited feedback that says it all[27:11] Equine therapy as a team building day[30:00] Trust, communication, and personal breakthroughs with horses[37:10] What's next for Luke's team[38:44] Wrapping up and plans for a follow-up episodeWant MORE to help you GROW?

Welcome to episode 300! It's a milestone I'm incredibly proud of, and I want to thank you for being part of the journey. Whether you're listening while walking the dog, doing the school run, or lifting weights at the gym, I'm grateful to have you here.In this episode, I'm sharing the 10 timeless principles of salon money management. These aren't fluffy ideas; they're hard-won lessons from my own experience and from years of coaching salon owners around the world. If you want to go beyond just “doing great hair” and actually run a profitable business, this one's for you. Let's make sense of the numbers and start building a business that works for you, not the other way around.IN THIS EPISODE:[00:00] Celebrating 300 episodes and listeners around the world[02:22] Why timeless business principles still matter[03:00] The hairdresser-to-business-owner journey[04:02] Why financial literacy matters more than talent alone[04:57] Principle 1: Revenue does not equal success; profit is the real goal[05:55] Principle 2: Separate your business and personal finances[06:38] Principle 3: Be careful who you take advice from[07:16] Principle 4: Learn to love your numbers[08:15] Principle 5: Focus on your core salon offering[09:00] Principle 6: More money isn't always the solution[09:36] Principle 7: More clients don't always mean more profit[09:53] Principle 8: Invest in your business and personal growth[10:16] Principle 9: Build an emergency fund, stuff happens[11:00] Principle 10: Money is a game, learn to play it wellWant MORE to help you GROW?

Send us a textThe benefits of Red Light & Infrared Therapy Dr Carl Rothschild is a pioneer of red light therapy. He began his career as a Chiropractor, loving being able to help people. Working on using natural methods to treat people before they had to resort to surgery, he began to use infrared & near-infrared combined.We discuss the benefits of infrared & near-infrared light, what is EMF and how it can be harmful.Dr Carl shares information on mitochondria, and how healing can be stimulated by light. We discover how this can benefit hair loss and stimulate growth.Connect with Dr Rothschild:WebsiteYoutubeBook- Illuminated Healing Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

In this episode, I chat with Nicola Steinbach and Annette Tattersall about the evolving landscape of hairdressing education and essential skills for modern professionals. We discuss insights from a VTCT Skills survey, emphasising hands-on training, soft skills, and the trend of lifelong learning among newly qualified stylists. We also explore the VTCT Skills membership platform, which is designed to support new professionals with resources and networking opportunities while highlighting the entrepreneurial aspirations of today's learners. This episode provides valuable insights and practical advice for anyone who wants to succeed in the hairdressing industry. For todays show notes visit HERE Connect with VTCT Skills on Instagram @vtctskills Learn more on VTCT Skills online HERE Register your interest on VTCT Skill membership platform HERE

In this episode, I'm joined by Narad Kutowaroo, Creative Director for Unite Haircare in the UK, to talk all things Fashion Week and specifically, the Runway Ready bootcamp that gives hairdressers the opportunity to work backstage.Narad shares how Runway Ready gives salon stylists real-world experience at London Fashion Week and beyond, and more importantly, how the skills learnt translate directly back into faster, better, and more confident salon work. We also discuss why styling is more than just “hair up,” how to thrive under pressure, and the impact this kind of creative experience can have on your confidence, speed, and even client attraction. Whether you're curious or committed, there's something here for everyone.IN THIS EPISODE:[00:00] Welcome and introduction to Narad Kutowaroo and Unite's Runway Ready bootcamp[02:23] Origins of Runway Ready - from US concept to global expansion[03:25] The inspiration behind opening doors to Fashion Week[05:33] What to expect during the two-day bootcamp[07:35] Who can enrol and what are the experience level requirements[15:59] Experience levels - from new graduates to 30-year veterans[22:13] Benefits for salon owners sending their teams[32:38] The motivation and transformation of a Fashion Week experience[35:23] Mix of salon employees and self-employed stylists[39:03] Biggest misconceptions about editorial work and who is suited for this type of work[44:22] How to find out more about Unite's Runway Ready bootcamp and connect with NaradWant MORE to help you GROW?

Send us a textPermanent Chemotherapy induced Hair loss ~ What you're not being told Shirley Ledlie was diagnosed with invasive breast cancer in 2005. She had a lumpectomy and node biopsy, and was told it had spread but the node was encapsulated. She had radiotherapy and chemotherapy with Taxoter. After her treatment, she noticed that her hair was not growing back. Her oncologist contacted the drug company, and they were aware that the treatment could cause permanent hair loss.It was then that she found out about PCIA. She has not had no hair for 20 years, and has a daily reminder of her cancer and her treatment.We discuss her story, and how permanent hair loss from Taxoter could be a lot more common than reported, and could be as high as 20-30%.Connect With Shirley:InstagramBookWebsite Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

In this episode, I'm sharing a real-life story from one of the salon owners in my online money course. She found herself heading into a cash flow crisis, not because she was doing something wrong, but because life happened. Staff resignations, injuries, and pre-booked leave collided to create a perfect storm of reduced income. The good news? She saw it coming. And that's the power of planning.We walk through the strategies I shared with her, what to do, what to avoid, and most importantly, how to stay calm and proactive. Whether you're in a financial squeeze or just want to bulletproof your business, this episode is packed with practical advice and a big reminder: the best way to survive a crisis is to see it coming and prepare before it hits.IN THIS EPISODE:[00:00] Introduction and today's topic: managing a cash flow crisis[00:55] Real-life scenario from a salon owner in the Money course[04:57] Ideas to increase income before touching savings[06:22] Strategies for short-term staffing solutions[08:55] Reducing outgoings: where to trim the fat[10:12] Hiring strategically: assistants and productivity[14:41] 10 key lessons for navigating a cash flow crunch[18:03] Free resources and upcoming Money course infoWant MORE to help you GROW?

Finding Purpose Through Passion: Sarah's Journey into Hairdressing In this heartfelt episode, Michael D. Levitt sits down with his daughter, Sarah, to explore the winding paths we take in our careers and the passions that fuel them. Sarah shares how a visit to a Florida cosmetology school during a trip to see her grandmother sparked a lifelong interest in hair styling. That moment planted a seed that would later grow into a full-blown calling — one that she's now pursuing at barber school. Michael reflects on his own unexpected career path, tracing it back to his childhood fascination with baseball cards, which eventually led to a successful career in accounting. In a candid moment, he opens up about the personal toll of his divorce and its impact on his family, offering a message of hope and healing for anyone navigating life's tougher chapters. From Setbacks to Comebacks: The Grit Behind Sarah's Hairdressing Career Sarah takes us behind the scenes of her journey into the hair industry — a path filled with obstacles including financial constraints, educational hurdles, and challenges in workplace dynamics. Despite these setbacks, Sarah's unwavering determination helped her earn her credentials and build real-world experience across salons and barbershops. When she faced difficulties transferring her Canadian license to the U.S. and finding stable opportunities in her new environment, Sarah didn't give up. Instead, she doubled down on her passion and remains focused on reigniting her career in the States. Her story is a powerful reminder that growth often begins in the trenches. Grief, Growth, and the Power of Dreams: Honoring a Grandmother's Legacy The loss of her beloved grandmother — her best friend and biggest supporter — became a turning point for Sarah. Rather than giving in to grief, she chose to channel her emotions into a meaningful goal: becoming a hair stylist. Enrolling in barber school became both a healing journey and a way to honor her grandmother's legacy. Now, a year later, Sarah is back in the U.S., diploma in hand and hope in her heart. Her transformation is a testament to the power of purpose, even in the midst of profound personal loss. Resilience, Passion, and Clarity in Career Choices Michael highlights the resilience Sarah has shown throughout her journey — something he sees as a vital ingredient in long-term career success. Together, they discuss the stability and creative fulfillment the hair industry can offer, especially during economic uncertainty. Michael encourages Sarah to stay aligned with her passion, trusting that the right path will reveal itself through self-reflection, creativity, and deep listening. Whether it's behind the chair or in another meaningful direction, Sarah's journey is far from over — it's just getting started. Instagram:  https://Instagram.com/Hairtasticbysarahhhhh    

Send us a textPost Partum Hairloss ~ Navigating your body's changes. Jennifer Walderdorff Is the founder of Look at the Labels, a sustainable fashion style consultancy.Jennifer has a background in merchandise financial planning. she loves numbers and fashion. She saw consumerism beginning to shape the nation, and began to embrace sustainable fashion before it was popular!Jennifer suffered from postpartum hair loss herself, and was surprised how little she was prepared for this, and how there didn't seem to be a huge amount of information she could find to help her. We also discuss the best products and fabrics that you can choose that minimise exposure to chemicals such as endocrine disruptors. We discuss the composition changes that can happen to your body when you become a new mum, and how she helps people to love and embrace this new phase of their life.Connect with Jennifer:InstagramWebsiteApp Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

In this episode, I'm joined by Phil Evans, the founder of Salon Guru, who specialises in websites and digital marketing for salons. It's been five years since Phil was last on the podcast, and during that time, the digital landscape has evolved significantly, especially when it comes to how Google drives traffic to your salon.We dive deep into understanding Google Search, Google Profiles (formerly Google My Business), and how your salon website plays a vital role in converting online visitors into new clients. Phil shares real-world data and insights from hundreds of salons that will help you see where your new clients are really coming from, and spoiler alert, it's probably not from where you think. Whether you're already getting traffic or want to boost your Google game, this is an episode you won't want to miss.IN THIS EPISODE:[00:00] Intro + What's Coming UpIntroducing the topic, and previewing the upcoming marketing course.[01:31] The 5 Ways Clients Find Your SalonBreaking down the key sources of new clients and why Google is more important than you think.[04:00] Phil Evans on Google Search & ProfilesPhil explains the difference between Google Search and Google Profile, and why both are crucial for your salon's visibility.[15:21] How to Boost Your Google RankingsA deep dive into SEO, Google Rank, and how to dominate search results with the right keywords and content.[34:22] Your Website's Job: ConversionWhy your salon website needs to do more than look good, and how to turn clicks into clients.[44:00] Google Reviews, Ads, and AnalyticsGetting and managing reviews, understanding when ads are worth it, and what metrics to track.Want MORE to help you GROW?

Send us a textFrontal Fibrosing Alopecia ~ is it becoming an epidemic? Dr Archana Rao is the educational lead for the British Hair & Nails society, along with running a hair loss clinic in Kingston Hospital and a dermatologist and hair loss specialist. We discuss the latest progress and treatment around FFA, as well as current guidelines and why we may be seeing this condition more often!Dr Rao shares how we can keep up to date with the latest guidelines and protocols, along with identifying culprit agents, and recognising the symptoms to look for.Connect with Dr Rao:InstagramWebsite Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

I know that the bulk of our listeners are not in the UK, but the changes happening to the UK hairdressing industry have been getting a lot of attention on social media, and as a result, I've had a lot of questions from hairdressers elsewhere.So, in this week's episode, I talk with Toby Dicker, co-founder of the Salon Employers Association, to discuss the critical tax challenges facing the UK salon industry.Following the recent march on Parliament by hairdressers protesting the unfair tax system, Toby provides a clear explanation of how VAT disproportionately impacts labour-intensive businesses like hair salons.We explore the uneven playing field between employee-based salon businesses and self-employed models, and how this disparity threatens the future of training, apprenticeships, and business growth in our industry. Toby shares insights from his work lobbying the government for change and the recent historic parliamentary debate on hairdressing. This conversation isn't just about numbers, it's about gaining respect for our profession and ensuring the continued creativity and excellence of British hairdressing.IN THIS EPISODE:[0:47] Introducing Toby Dicker and the Salon Employers Association[4:03] Simple overview of the VAT tax system in the UK[8:07] Explaining how the VAT system creates an uneven playing field[11:36] Impact on recruitment and apprenticeships[15:05] The disincentive to grow businesses due to the VAT threshold[18:15] Possible solutions to level the playing field[24:03] The concept of "disguised employment" explained[31:50] How businesses avoid crossing the VAT threshold[41:07] The historic parliamentary debate on hairdressing[47:24] How salon owners can get involved in the campaignWant MORE to help you GROW?

You don't grow a business just by getting more clients. You grow by keeping the ones you've already got. But many salon owners are so focused on acquiring new clients that they completely miss that the real problem is poor client retention.In this episode, I share the numbers you need to be watching, the three simple shifts that make all the difference, and why the fastest path to growth is fixing what you've already got.If it feels like you're working hard but never getting ahead, this episode is for you.IN THIS EPISODE:[0:00] Amanda adds $20K/month without spending more on marketing[1:38] How to make more money with what you already have[1:58] The client life cycle: a powerful mindset shift[3:27] The trend: salons focus on new clients instead of retention[7:29] The three-part system for making every client count[8:56] A simple action with dramatic results[9:20] Case studies: Lucas and Clive boost revenue with rebooking[11:02] This masterclass is for owners ready to build a high-performing team. FREE Masterclass Creating the Super Stylist: The Key to Boosting Productivity and Profits in Your Salon.' Save your seat here Want MORE to help you GROW?

With the Metropolitan Museum of Art's annual Gala on the first Monday of May and the new exhibition on John Singer Sargent and Paris, there is most definitely fashion in the air.  In this ENCORE episode with listener favorite Dr. Elizabeth L. Block we delve into the stories of some of the most important designers and couture houses of Belle Epoque Paris. This episode was based on Liz's first book, "Dressing Up: How American Women Influenced French Fashion". Don't miss LIz's news book "Beyond Vanity: The Power and History of Hairdressing" and our accompanying episode.

Some people love data! But let's be honest and say that for most hairdressers, studying the numbers in their business is not their favourite pastime.  My Guest today is a returning Guest, Tom Bentley-Taylor, who, amongst other things, originally got the Salon Software brand Short Cuts established in the UK and is currently Managing Director at Vish in the UK. Tom is unashamedly a numbers guy. He loves data, but more importantly, he loves what data tells you about what's working and what isn't working in the business.In today's podcast, we will discuss:The importance of using data in businessWhat is the most important data to track in the salon business?How data creates clarity for business owners and fairness for their team. And lots more!IN THIS EPISODE:[1:30] Welcoming Tom Bentley-Taylor and his background in salon software[3:05] The evolution from Shortcuts to Vish and why colour management matters[6:55] Are salons undercharging for colour? The problem with guesswork[8:40] How technology reveals the true cost of delivering services[11:10] Why data creates clarity for owners and fairness for teams[13:15] Empowering vs restricting: how stylists respond to numbers[18:06] Mistakes owners make when introducing change[22:45] Pricing, margin, and why protecting profit isn't optional[25:20] “Creative freedom” vs business responsibility[28:10] The difference data makes to accountability[32:40] How Vish works with existing systems[34:02] The data that helps drive decision-making[36:40] The mindset of high-performing salon owners[38:55] Final advice from Tom: stop guessing and start trackingWant MORE to help you GROW?

In this two-part series, I chat with Sarah Louise Keane (SLK), a scalp bleach expert and influencer in the hairdressing world. Co-founder of Host Manchester, Sarah has created a pioneering co-working space designed for freelance hairstylists. In this episode, we revisit her journey, dive into the challenges of creating a supportive salon space, and explore how Host Manchester redefines independence, creativity, and community for independent hairstylists. Stay tuned for part two, where Sarah shares a raw look into the pressures of success. Show notes and more at howtocutit.com/ep359 A podcast produced and published by How To Cut It Media 

Over the years, I've seen many salon businesses, and inevitably, some stand out more than others.Some of them stand out because of the decor, others for the culture, some for their size and some for their success as a business.My guest today is Meagan McCormack, President of Visible Changes salon group in Houston, Texas, which is without doubt an amazing business. Meagan offers incredible insights on leadership, creating a positive culture, and the importance of authentic connection in today's salon environment. Whether you're running a large salon group or a small independent salon, Meagan's wisdom about adapting to change while staying true to your values will inspire you. In today's podcast, we discuss:●     How a salon group the size of Visible Changes has continued to evolve as a business.●     How they have adapted to suit the changing needs of today's workforce●     Why they are expanding more into the product side of the industry  And lots more!  IN THIS EPISODE:  [01:03] Setting up today's conversation with Meagan McCormack[02:24] Visible Changes: What's changed since 2019[04:31] COVID's impact and consolidating salon locations[07:02] Meagan's leadership transition and new role[11:45] Creating a people-first, compassionate management approach[17:12] The structure of the Visible Changes management team[18:35] Challenges of being a young woman leading a large company[23:00] The importance of authenticity and vulnerability in leadership[26:00] Launching a new focus on product development[31:30] Finding confidence and fighting imposter syndrome[38:15] Big goals: Aiming for a $100 million business[42:14] Celebrating top performers and incredible sales achievements[45:12] The role of retail sales in stylist success[46:29] Navigating the challenges of booth rental and Gen Z expectations[49:48] How mentorship is key to building the next generation of salon professionals[52:00] Final thoughts on leadership, evolution, and resilience  Want MORE to help you GROW? 

From competing in the World Championships of Hairdressing to contemplating suicide on a bridge in Florida, Cledus T Judd's journey to Nashville stardom defies all expectations. In this deeply vulnerable conversation, the country music parody artist takes us behind the laughter to reveal the demons he battled along the way.Standing in his mother's double-wide trailer, watching Vince Gill win at the CMAs, Cledus made an impossible promise that would change his life forever. With nothing but determination, he slept in walk-in closets, under parking lot lights, and drove through ice storms with frostbitten fingers – all while pursuing his unlikely dream. The turning point came when he heard Tim McGraw's "Indian Outlaw" on the radio and spontaneously created the parody that would launch his career.What makes this episode extraordinary isn't just Cledus's comedic talents, but the surprising kindness he encountered from Nashville's biggest stars. Vince Gill fulfilling a promise to meet his mother. Toby Keith offering a private plane during family emergencies and championing him to arena crowds when he couldn't be there. These aren't just celebrity encounters – they're profound moments of humanity in an often cutthroat business.Most powerful is Cledus's raw account of addiction and redemption. Standing in a hospital bathroom the day his daughter was born, cocaine in hand, he made a choice that would save his life. The quarter he dropped that day still sits in his wallet – a reminder of the moment everything changed. From reconciliation with his estranged father to heart-wrenching final conversations with his mother, Cledus reveals how the deepest pain can become purpose when channeled into helping others find recovery.This conversation will make you laugh, cry, and reconsider what you think you know about the people behind the music. Listen now and discover why humor might be the most powerful survival tool of all.The Try That in a Small Town Podcast is powered by e|spaces! Redefining Coworking - Exceptional Office Space for Every BusinessAt e|spaces, we offer more than just office space - we provide premium private offices designed for focus and growth. Located in the heart of Music Row, our fully furnished offices, private suites, meeting rooms and podcast studio give you the perfect space to work, create and connect. Ready to elevate your business? Book a tour today at espaces.comFrom the Patriot Mobile studios:Don't get fooled by other cellular providers pretending to share your values or have the same coverage. They don't and they can't!Go to PATRIOTMOBILE.COM/SMALLTOWN or call 972-PATRIOTRight now, get a FREE MONTH when you use the offer code SMALLTOWN.Original BrandsOriginal brands is starting a new era and American domestic premium beer, American made, American owned, Original glory.Join the movement at www.drinkoriginalbrands.comFollow/Rate/Share at www.trythatinasmalltown.com -Browse the merch: https://trythatinasmalltown.com/collections/all -For advertising inquiries, email info@trythatinasmalltown.comThe Try That In A Small Town Podcast is produced by Jim McCarthy and www.ItsYourShow.co

This week, I dive into what makes a truly effective salon manager in today's rapidly changing business landscape. I've titled it "The 9 Traits of a Modern Salon Manager", and I've consciously used the word 'Modern' because, like everything else in life and business, what worked yesterday may not work so well today.I explore the nine essential traits that modern salon leaders need to cultivate to build successful teams, create thriving businesses, and adapt to the evolving demands of our industry. While certain principles remain timeless, other elements of management and leadership become more or less important over time.Whether you're a salon owner looking to strengthen your leadership skills or a stylist with ambitions of salon management, this episode offers practical insights to help you develop your management approach. And, If you're serious about elevating your management skills, be sure to join me on my FREE Masterclass: The 4 Essential Lessons in Salon Management - Save your seat here  IN THIS EPISODE: [2:00] The importance of your role as a manager and leader [2:52] Why the "hands-off" management approach often fails [4:55] Trait 1: Having a clear vision for the future [5:42] Trait 2: Understanding that leadership is about developing people [6:23] Trait 3: Building relationships and showing empathy [7:07] Trait 4: Offering flexibility in the workplace [8:23] Trait 5: Driving productivity through goal-setting and accountability [9:35] Trait 6: Embracing technology in salon management [10:01] Trait 7: Creating and protecting your salon's culture [10:51] Trait 8: Prioritising effective communication [11:36] Trait 9: Embracing and adapting to change [11:57] Final thoughts on continuous learning as a manager   Want MORE to help you GROW? 

One of the things that I constantly see in industry Facebook groups is how badly employees are paid, whether we're talking about apprentices, assistants or stylists… And that isn't country specific, it's a general trend of people feeling they're hard done by to the point of being exploited… But what I literally never see are comments about “How bad the productivity levels of the average hairdresser are.” And obviously that's part of the problem, because what you earn is always going to be a reflection of what you produce.  Join me as I share 15 key traits that set high-earning stylists apart and discover how you can transform your income without thinking you have to go self-employed or change salons. If you're ready to stop blaming and start earning, this episode is your roadmap to financial success in the salon industry.  RESOURCES MENTIONED IN THIS EPISODE: Download the Guide: 15 Points for Financial Success as an employed stylist. IN THIS EPISODE: [00:55] Commitment to a positive outlook despite industry challenges[01:20] Observations about compensation complaints in industry Facebook groups[02:07] The connection between productivity and earnings in salons[02:56] Addressing the stylist's mindset about money and compensation[03:39] The reality of salon economics and owner struggles[05:11] Introducing the concept: "You don't get what you want, you get who you are"[06:01] Questions for stylists to assess their own productivity[07:04] Celebrating successful stylists in the industry[07:49] Introduction to "The Half Million Dollar Club" stylists[08:46] Discussion of stylists earning $200-250K annually behind the chair[10:15] Addressing the blame mentality and shifting to personal responsibility[10:51] Introduction to the 15 traits of financially successful stylists[15:47] Practical examples of what successful stylists do consistently  Want MORE to help you GROW? 

It's very rare that a new tool for cutting hair enters the professional market. And those that do usually tend to fade away.  But occasionally something piques the imagination of both the creatives and the business side of the industry as being creatively different and commercially beneficial. My guest today is Frank Brormann, a German hairdresser, salon owner and inventor of Calligraphy Cut, a new tool and a new way of working with hair. In today's podcast, we will discuss:   What exactly is the calligraphy cut?    How it could potentially be a new cutting service to offer your clients   The experience of being on Germany's ‘Lions Den' (Shark Tank), where he secured a million-euro investment. And lots more!IN THIS EPISODE: [01:20] Welcome to Frank Brormann [01:26] What exactly is Calligraphy Cut - a tool or a specific haircut? [02:21] The origin story - how flower stems inspired the Calligraphy Cut [05:08] The science behind the 21-degree angle and what makes it special [06:46] What hair problems does the Calligraphy Cut solve? [08:46] Using the Calligraphy Cut on different hair types and textures [10:42] Why the Calligraphy Cut is best used on wet hair [11:55] The client experience and financial impact on salons [14:43] The business model: subscription vs. purchase options [17:04] Frank's background and adoption rate in his own salon [19:23] How stylists initially react to the Calligraphy Cut [21:08] The experience of pitching on Germany's "Lion's Den" (Shark Tank) [25:09] How the TV appearance and investors transformed the business [29:27] Digital transformation of the Calligraphy Cut business [33:35] Final thoughts from Frank on embracing innovation  Want MORE to help you GROW? 

In this week's episode, I share a recent conversation I had with a Chicago-based stylist who is one of those rare people who is continually looking for those 1% improvements that separate good stylists from exceptional ones.I talk about why it's essential that salon owners invest in training their team beyond just technical skills.Despite all the time, energy, and financial commitment you make as the salon owner, the real success of your business comes together when the stylist is standing behind the chair. That's where the magic either happens or not…As a salon owner, stop leaving the success of that interaction between client and stylist to chance. Instead, either invest in or develop your own comprehensive training programs that cover communication skills, client service, and the mindset needed for sustained success. IN THIS EPISODE: [00:00] Welcome and introduction[00:45] Introducing Rita and the Super Stylist course[01:49] Questions for salon owners about team training[03:33] Where the rubber meets the road: The critical client interaction[04:14] Introduction to Rita's story and my initial assumptions[05:14] The surprising reality of Rita's experience and mindset[05:58] Communication distinctions that matter with clients[06:49] Rita's approach to continuous improvement[07:47] What inspires me about stylists like Rita[08:51] Information about the Super Stylist course  Want MORE to help you GROW? 

In this episode, I sit down with Sydney-based salon owner and colourist Kirby Lago. I've had the pleasure of watching her grow her business from a small salon to a thriving luxury business five times the size. Kirby is a great example of combining the life of being a very active behind the chair hairdresser with being a true business visionary and being prepared to put in the hard work and personal sacrifices that go with it.    In today's podcast, we discuss:● How the modern salon of today is evolving● Salon design, branding, and creating an unforgettable client experience● How Kirby uses Instagram to grow her business and attract her ideal clients ● As well as finding the balance between family life and running a business And so much more! IN THIS EPISODE: [00:00] – Intro: Welcome and podcast growth updates [01:15] – Meet Kirby Lago: From small salon to luxury empire [02:35] – Salon design for a high-end experience [05:00] – The importance of branding and client perception [07:09] – The transition to a color-focused salon for profitability [10:28] – Why cutting skills are declining and how trends shape business [14:19] – Hair restoration and holistic hair health services [18:23] – Building the right team and outsourcing wisely [23:09] – Salon culture: Setting expectations and maintaining a positive team [25:50] – Why client experience is everything (and how to elevate yours) [27:57] – Marketing and personal branding: How Kirby became the face of her business [31:45] – Instagram strategy: The three content pillars that drive engagement [35:49] – Balancing personal life with business and social media presence [38:41] – Closing thoughts: Key takeaways for salon owners Want MORE to help you GROW?