Podcasts about hairdressing

In this week's episode, I'm joined by Blake Dufault, whose story is as raw as it is inspiring. From a turbulent childhood filled with chaos and heartbreak to finding purpose through hairdressing, Blake's journey is one of relentless growth and unshakable resilience. His book I Am_____ captures that journey beautifully, reminding us that our past doesn't define us, our choices do.We talk about how hairdressing quite literally saved him, the lessons he's learned along the way, and his powerful belief that no one is coming to save you; you have to choose growth for yourself. Blake also opens up about how his personal story evolved into a mission to make the industry better, leading him to create AIVA, an AI-driven salon management system built to give stylists their time back.This conversation is a reminder that success isn't about shortcuts or luck; it's about doing the work you're avoiding, learning from failure, and never giving up on what's possible.IN THIS EPISODE:[00:00] Welcome and introduction to guest Blake Dufault[02:00] Why Blake wrote his book I Am Blank[06:30] Blake's tough start in life and the lessons it taught him[09:45] How hairdressing became the turning point that saved him[12:30] Doing the work you're avoiding – the real key to growth[14:00] The power of taking ownership: “No one's coming to save you”[23:00] The writing process – ten years of reflection and refinement[26:30] From student to salon owner – building culture and systems[28:45] What successful salons are doing right today[31:00] How AI will reshape the future of salon business[34:00] Introducing AVA – the AI-driven virtual assistant for salons[41:00] Building technology that serves stylists, not the other way around[42:30] Why Blake walked away from social media (and how it worked)[44:30] Where to find Blake's book and AIVA onlineWant MORE to help you GROW?

 Erica Liburd joins the show today to explain to us hairstylists and salons on how to say yes to every client, from afro and curl to all textured hair. We unpack consultation, timing, pricing, and training that build real confidence on the floor. Erica shares the story of Texture Unravelled and why inclusive education is essential for growth, retention, and standards.Learn how to move from fear to fluency, close skill gaps across teams, and future‑proof your chair with services that welcome everyone. If you're ready to raise your texture game, fill your books, and deliver consistent results, this episode is your roadmap. Listen and level up.Chapters 3:47 The Importance of Textured Hair Education 8:09 Erica's Journey in Hairdressing 11:18 Breaking Down Barriers in the Industry 19:44 The Role of City and Guilds 22:25 Opening a Salon 23:41 The Clientele Experience 30:02 Continuous Learning in Hairdressing 33:48 Personal Experiences with Hair Salons 35:49 Social Media Impact on Education 38:45 The Conversation Around Texture Education 45:10 Practical Learning at Texture Unraveled 58:41 Legacy and Mentorship in Hairdressing 1:01:55 Collaborative Opportunities in the Industry 1:03:51 Quick Fire Questions 1:09:17 Closing Thoughts and Future Plans Resources from todays episode FOR MORE ON TEXTURE UNRAVELLED CLICK HERE CONNECT WITH ERICA ON INSTAGRAM @ERICALIBURDOFFICIAL FOLLOW TEXTURE UNRAVELLED ON INSTAGRAM @TEXTUREUNRAVELLED SHAIR! UNDRGRND EVENT: BOOK TICKETS HERE           Erica Liburd joins the show today to explain to us hairstylists and salons on how to say yes to every client, from afro and curl to all textured hair. We unpack consultation, timing, pricing, and training that build real confidence on the floor. Erica shares the story of Texture Unravelled and why inclusive education is essential for growth, retention, and standards. Learn how to move from fear to fluency, close skill gaps across teams, and future‑proof your chair with services that welcome everyone. If you're ready to raise your texture game, fill your books, and deliver consistent results, this episode is your roadmap. Listen and level up.   Chapters 3:47 The Importance of Textured Hair Education 8:09 Erica's Journey in Hairdressing 11:18 Breaking Down Barriers in the Industry 19:44 The Role of City and Guilds 22:25 Opening a Salon 23:41 The Clientele Experience 30:02 Continuous Learning in Hairdressing 33:48 Personal Experiences with Hair Salons 35:49 Social Media Impact on Education 38:45 The Conversation Around Texture Education 45:10 Practical Learning at Texture Unraveled 58:41 Legacy and Mentorship in Hairdressing 1:01:55 Collaborative Opportunities in the Industry 1:03:51 Quick Fire Questions 1:09:17 Closing Thoughts and Future Plans   Resources from todays episode FOR MORE ON TEXTURE UNRAVELLED CLICK HERE CONNECT WITH ERICA ON INSTAGRAM @ERICALIBURDOFFICIAL FOLLOW TEXTURE UNRAVELLED ON INSTAGRAM @TEXTUREUNRAVELLED SHAIR! UNDRGRND EVENT: BOOK TICKETS HERE  

This is part three, the final episode, in my three-part salon marketing series, and today it's all about solutions.If you've listened to the first two episodes, you'll know that the biggest problem in most salons isn't attracting new clients, it's keeping them. So in this episode, I'll show you how to identify where your business is leaking clients, how to use your data to pinpoint what (and who) needs improvement, and how to start fixing it.You'll learn the key retention metrics to track, how to interpret them, and how to turn those numbers into action, through training, coaching, and better systems. Because the key to sustainable growth isn't through endless promotions and constantly chasing new clients, it comes from keeping the ones you already have.IN THIS EPISODE:[00:00] Welcome to part three of the salon marketing series[01:00] Recap: what marketing really is and why most salons lose clients[02:00] The Starbucks lesson, “one client at a time”[03:00] Why data is your most powerful marketing tool[03:39] Understanding new vs. existing client retention[05:01] Benchmarks: what your retention rates should look like[06:33] Why individual stylist data matters more than salon averages[07:39] Using data to identify what (and who) needs improvement[08:53] Recap of the three-part marketing framework[12:00] Final message: growth happens one client at a timeWant MORE to help you GROW?Online Salon Marketing course enrolment opening 27th October - Join the waitlist for all the info

This is part two of my three-part series on salon marketing, and today we're diving into why most salons are reasonably good at attracting new clients but not nearly so good at keeping them. If you listened to last week's episode, you'll know that 60% of new clients never return for a second visit, and only one in ten make it to six visits. Today, I'm explaining exactly why that happens and what marketing really has to do with it.Here's the thing most salon owners get wrong: they think marketing stops once the client walks through the door. But that's actually when the second function of marketing begins. I'm talking about the client experience, the quality of your work, and the relationships your team builds. If you've been pouring money into advertising but still struggling with retention, this episode will change how you think about marketing forever. Next week, in part three, we'll get into the actual solutions, but today is about understanding where it all goes wrong.IN THIS EPISODE:[01:00] Quick recap of part one: the three functions of marketing[02:32] Why getting clients through the door isn't the problem[03:20] What the second function of marketing really is[04:12] Two main reasons clients don't come back[05:19] How to give clients a reason to return[06:31] When expectations don't match experience[08:51] Why every detail in your salon is marketing[10:04] The role of your team in delivering on your marketing promise[11:12] Wrapping up and preview of part three: the solutionsWant MORE to help you GROW?

Send us a textKeeping up to date in the world of hair loss Who better to finish this season but the legendary Dr Jeff Donovan!Dr Donovan is from British Colombia in Canada. During his training, he became fascinated by the number of skin disorders there are, and wanted to specialise in this. With over 2,000 types of skin disease, he enjoys the diagnostic skills that go into investigating these!He loves to help people get back to 'normal', and we discuss how hair loss can often take something away from a person. We explore how to best keep up to date with the ever evolving field of trichology, current literature and studies. Dr Donovan also shares how laboratory investigations differ in different regions, and why this might be.I also discover the benefits of looking for updates in other fields, when the discussion turns to how some medications can be harmful to pets.Connect with Dr Donovan:InstagramThreadsEvidence Based Hair FellowshipCOLLAB: A Global Survey of Clinical and Laboratory Assessment in Alopecia Areata by Hair Specialistshttps://onlinelibrary.wiley.com/doi/full/10.1002/jvc2.70067Minoxidil toxicosis in cats and dogs: A scoping review and call to actionhttps://www.sciencedirect.com/science/article/pii/S019096222500595X Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

In this episode, I'm kicking off a brand-new three-part series on one of my favourite topics - marketing. When I had salons, marketing was something I loved, and it even won us a few awards. But here's the thing: most salon owners completely misunderstand what marketing actually is.So today, we're starting at the beginning, with the real definition of marketing. I'll walk you through what I call the three functions of marketing: attracting, converting, and retaining clients. You'll see why most salons only ever master the first part and how that keeps them stuck on a hamster wheel of constantly chasing new clients instead of building a business full of loyal ones.By the end of this episode, you'll see marketing in a whole new light, not as something you only do on Instagram, but as everything you do from the moment a client hears about you to the moment they decide to come back again and again.IN THIS EPISODE:[00:51] The question every salon owner needs to answer: What is marketing?[02:16] Three definitions that redefine how you see marketing[03:01] Why most salons are good at attracting clients — but not keeping them[04:16] The maths behind one new client a day[06:13] The “leaky bucket” metaphor for salon marketing[08:51] The real work of marketing happens inside your salonWant MORE to help you GROW?

Send us a textMedical Hairloss treatments ~ Are the side effects worth it? Dr Ademir Leite Jr has been involved in lots of research into finasteride. He runs a clinic & Trichology school in Brazil.Originally, when Dr Ademir began studying medicine, he had planned to study immunology, but once he discovered the field of trichology, he changed his mind.He has suffered hair loss himself, as well as scalp concerns. We discuss which types of alopecia he sees the most at the moment, and which treatments are effective.Dr Ademir shares how finasteride works, and we look at the side effects of DHT blockers & 5 a reductase inhibitors, including post finasteride syndrome. He describes how, as a medical professional, he has a responsibility to consider all benefits and down sides when recommending any treatment.We also discuss natural solutions, if they are effective, and how multi- modal treatments may have more benefits and fewer side effects.Connect with Dr Ademir Leite Jr:InstagramTrichoresWhite hair study Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

In this episode of Cutting Through the Noise, Hayley Mears sits down with Gavin Hinton, co-founder of Freedom Suites and long-time contributor to the Australian Hairdressing Council (AHC), to explore the changing landscape of the hair and beauty industry.With 25 years of experience spanning software, sustainability, and distribution, Gavin has played a pivotal role in shaping the business side of hairdressing. From his early career with Ketrastase and Shortcut Software to founding Orb Distribution and now Freedom Suites, his passion for creating innovative solutions has always been driven by supporting hair professionals.Together, Hayley and Gavin cover:✨ The Freedom Suites model — private, fully equipped co-working suites for freelancers, designed with both style and functionality in mind.

In this week's episode, I sit down with Kristin Firrell, who after more than 40 years in the professional beauty industry, is stepping into the next chapter of her life. Kristin's story is all about connection, trust, and education. From the very beginning, when Kristin realised that in hairdressing she had found her people, to stepping into leadership roles at John Paul Mitchell Systems, her career has been shaped by authentic relationships and a passion for helping others grow.We talk about the importance of reinvention, why trust is the cornerstone of success, and how education, culture and the client experience will define the future of salons. This is a conversation about legacy, lifelong learning, and remembering that at its heart, hairdressing is always a people business.IN THIS EPISODE:[00:00] Introduction and welcome[00:50] Kristin's early beginnings and finding her people in hairdressing[09:15] From stylist to educator to corporate leader[13:40] The power of trust and transferable skills[16:20] Going back to school at 43 and the importance of lifelong learning[25:30] What salon owners really need to understand about their business[29:00] Culture, gratitude, and creating great client experiences[31:00] Why education is at the heart of growth and connection[38:00] Advice, wisdom, and lessons from mentors[41:00] Reflections on legacy, authenticity, and relationships[42:30] Closing thoughts and gratitudeWant MORE to help you GROW?

Send us a textMesh integration systems ~ Is this the service your salon is missing? Simone Mudrak has been offering hair extensions for the past 14 years, and has offered hair loss solutions for the last 8 years. She has founded the Hair Finesse Academy in Bristol, Simone now offers mesh integration, and is on a mission to train more hairstylists in this method, to make hair loss systems more accessible.Connect With Simone:InstagramWebsite Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

UK solo hairdresser, creator and social media sensation James Busby reveals how he turned real consultations into bingeable social stories. We unpack his reinvention after two decades behind the chair, the courage to film real clients, and the posting cadence that built trust. James shares plain‑English monetisation—TikTok payouts, brand deals via his agency, pricing by deliverables—without sacrificing creative control. We also preview his next moves: street‑style vox pops, car‑meets‑hair collabs, and live workshops where he teaches viral capture frameworks. Ideal for stylists and creators wanting practical steps to grow views, revenue, and reputation. Plus, simple camera, audio, and consent tips to film confidently, and a reminder to serve the audience first while protecting brand integrity and long‑term client relationships online. Chapters 04:29 James Busby's Viral Success on Social Media 07:36 Journey into Hairdressing 14:55 Owning and Running a Salon 17:45 Transition to Self-Employment and Social Media 28:43 Navigating Brand Deals 29:53 The Role of Authenticity in Promotions 31:10 Exploring New Content Formats 31:47 Challenges of Street Interviews 32:18 Balancing Hairdressing and Social Media 38:07 Future Aspirations and Passions 46:13 Content Creation Tips and Tools 48:36 Quickfire Questions and Final Thoughts 51:51 Conclusion and Takeaways   Resources from todays episode SHAIR! UNDRGRND LIVE EVENT LEARN MORE  CHECK OUT JAMES BUSBY'S LINKTR.EE HERE CONNECT WITH JAMES ON TIKTOK @JAMESBUSBYHAIR FOLLOW JAMES ON INSTAGRAM @JAMES.BUSBY_ FOLLOW JAMES ON YOUTUBE  @JAMESBUSBYHAIR2828 WATCH PART 1 OF OUR INTERVIEW WITH JAMES ON YOUTUBE HERE  

In this episode, I'm joined once again by salon owner Luke Reynolds, who's just taken a massive step that so many owners dream about, moving from a 50-square-metre boutique salon into a stunning, purpose-built space. Luke and I talk through the entire journey: the decision to expand, the design process, managing a ballooning budget, and the lessons learned along the way.If you've ever wondered how you'll know when it's time to grow, or what it really takes to pull off a move like this, you'll love Luke's honest insights. From cash-flow pressures to a 75% revenue jump and a 600% growth in colour services, it's a conversation packed with practical advice and inspiration for any salon owner with big ambitions.IN THIS EPISODE:[00:00] Welcome and episode intro[01:01] Luke shares the dream of a bigger salon[04:25] Knowing when it's time to expand[08:50] Planning, design, and the power of a great architect[15:25] Budget surprises and cost-engineering tips[21:58] An eight-week build—how the team pulled it off[24:50] New space, new systems: what broke and how they fixed it[31:24] Competing with the independent model through culture and pay[41:46] Luke's advice for owners considering expansion[47:46] Growth results and lessons learned after one year[50:16] Wrapping up and where to connect with LukeWant MORE to help you GROW?

As a third-generation hairdresser Denise Mahoney @colourauthority shares her family's legacy in the industry, her experiences living in Hawaii, and the evolution of her salon in Oregon. She reflects on the changes in client behavior post-COVID and the challenges faced in her neighborhood We also delve into into her balayage techniques and the importance of education and mentorship in hairdressing. This Week's Topics: The Business of Hairdressing in Hawaii Building a Clientele and Mentorship Passion for Hairdressing and Family Influence Balancing Multiple Roles in the Salon Impact of COVID-19 on Salon Dynamics Neighborhood Challenges and Community Support Her Approach to Balayage Thoughts on Bond Builders Changing Landscape of Education Branding and Social Media Strategies Video versions of our episodes are on our YouTube channel for you to watch! Subscribe to our channel The Hair Game on YouTube and check out ‘The Hair Game Podcast' playlist. Our podcast thrives on the opinions of you, the listener... if you have a moment (and you are an Apple user), please leave us a rating & review on the Apple podcasts app or iTunes! Here's what you do: - Scroll down to 'Ratings & Reviews'  - Click on the empty purple stars (5 is the best)!  - Click on ‘Write a Review' and let us know what you love most! Each rating & review helps us reach more and more of your fellow hair loves, and our goal is to help as many hairdressers as we can find success. Thanks in advance! FOLLOW US http://www.instagram.com/thehairgamepodcast http://www.instagram.com/salonrepublic http://www.instagram.com/loveerictaylor

As a third-generation hairdresser Denise Mahoney @colourauthority shares her family's legacy in the industry, her experiences living in Hawaii, and the evolution of her salon in Oregon. She reflects on the changes in client behavior post-COVID and the challenges faced in her neighborhood We also delve into into her balayage techniques and the importance of education and mentorship in hairdressing. This Week's Topics: The Business of Hairdressing in Hawaii Building a Clientele and Mentorship Passion for Hairdressing and Family Influence Balancing Multiple Roles in the Salon Impact of COVID-19 on Salon Dynamics Neighborhood Challenges and Community Support Her Approach to Balayage Thoughts on Bond Builders Changing Landscape of Education Branding and Social Media Strategies Video versions of our episodes are on our YouTube channel for you to watch! Subscribe to our channel The Hair Game on YouTube and check out ‘The Hair Game Podcast' playlist. Our podcast thrives on the opinions of you, the listener... if you have a moment (and you are an Apple user), please leave us a rating & review on the Apple podcasts app or iTunes! Here's what you do: - Scroll down to 'Ratings & Reviews'  - Click on the empty purple stars (5 is the best)!  - Click on ‘Write a Review' and let us know what you love most! Each rating & review helps us reach more and more of your fellow hair loves, and our goal is to help as many hairdressers as we can find success. Thanks in advance! FOLLOW US http://www.instagram.com/thehairgamepodcast http://www.instagram.com/salonrepublic http://www.instagram.com/loveerictaylor

Send us a textGLP1 medications ~ Does losing weight mean losing your hair? Rabiya is 49 years old, she is a wife and mother living in Kent, who has lived in many different countries throughout her life.After not feeling well, she had some tests and her blood pressure and cholesterol were raised, and she was told she was also diabetic. She says she had slowly put on weight over the years, and at the time was 75kg and only 5" tall, with swelling in her hands & ankles.Her Doctor had advised her to focus on changing her diet and lifestyle, but she knew that she couldn't do it without help. She knows a couple of endocrinologists, and they helped to advise her. She decided to go private, and was prescribed a GLP1 known as Monjuaro. Rabiya reduced her calories to a deficit, and began a low dose following a plan over an 18 month timeframe. She says that the medication removed her bloating, and the 'food noise', so that she could focus on losing weight and getting healthy. She lost 24kg in 6 months.Unfortunately, this also led to her experiencing a large amount of hair shedding. Due to this she sought help from a trichologist, and began to focus not just on cutting calories, but on the nutritional value of her food too. She has now seen a huge improvement in her hair health, as well as her overall health and vitality. She shares her story openly and honestly!Tricotain shampooTrivoavctiv + Hair loss sprayTricoextra supplementsBBC Documentary Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

This week, I'm diving into what is often an overlooked growth strategy for salons, market research. The starting point for effective market research is to remember that “you are not your client.” The decisions you make about pricing, services, and the salon experience shouldn't always be based on what you would want.In this episode, I share simple, practical ways to gather real insight from the people who matter most, your clients. From casual conversations in the chair to formal surveys and even visiting other salons yourself, you'll learn how to collect feedback, “feed it forward,” and create an experience that keeps people coming back.IN THIS EPISODE:[00:00] Welcome and setting the scene for year-end focus[01:00] Why “you are not the client” is a crucial mindset shift[02:15] Experiencing another salon as a client[04:00] How assumptions about client needs can mislead[04:40] Market research methods that actually work[05:44] Using everyday conversations as powerful research[06:46] Feedback and the “feed it forward” principle[10:32] Turning feedback into action for continuous improvement[12:36] Episode wrap-up and next week's teaserWant MORE to help you GROW?

Send us a textThe future of your hair ~ Ensuring transplants succeed in the long term Dr Dilan Fernando is a medical Doctor & surgeon, who originally planned to practice neurosurgery, however he then gained an interest in hair transplantation, and he has been performing hair transplants now for ten years!He is Co founder of The Treatment Rooms London, where they offer specialised services, including feminising hairlines for transgender patients, and repairing what he calls 'black market' hair transplant work.We explore how hair transplants can help reduce gender dysphoria, which can be a barrier to men when transitioning to a woman, and how to take a sensitive approach to the surgery.Dr Fernando also shares the importance of patience and preparation when it comes to hair transplants, having a roadmap of treatment from pre-treatment to recovery, to ensure the patient gets the best from their hair, and the longer-term considerations.   We hear about the negative side of some clinics, and the practices that lead to poor results and long term issues!Connect with Dr Dilan Fernando:InstagramWebsite Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

In today's episode, Dom welcomes Wella Education Brand Manager Jon Walker and Sebastian Professional educator and expert Richard Windle to the How To Cut It podcast, in partnership with Wella Professionals UK & Ireland, to explore the brand's chic glow up from grunge to glam. This episode dives into Sebastian's fearless hair artist legacy, community building, and how fashion culture meets real-life salon work. Hear practical social tips for getting your work seen, insights on hybrid, high-performance products, and the role of education, workshops, and online learning across Wella's platforms. Learn how to tag effectively, get featured, and plug into a global network of creatives. Plus, inspiring stories of transformation, creativity, and collaboration that will elevate your craft, whether you're behind the chair or backstage. Tune in for strategy, inspiration, and a clear view of what's next for Sebastian Professional on this episode today. Chapter Timelines 4:08 Meet John and Richard 4:32 The Evolution of Sebastian Professional 6:32 Understanding the Brand's Legacy 9:13 The Community of Sebastian Artists 12:56 Creativity and Hair Artistry 15:20 Testimonials of Transformation 21:34 The Power of Hybrid Products 26:37 Connecting Fashion and Real Life 32:08 The Role of Education in Hairdressing 38:32 A New Era for Sebastian Professional 41:57 Final Thoughts and Takeaways Resources FOLLOW SEBASTIAN PROFESSIONAL ON INSTAGRAM @SEBASTAINPRO_OFFICIAL VISIT SEBASTIAN PROFESSIONAL WEBSITE HERE FOLLOW SEBASTIAN PROFESSIONAL CULT TEAM ON INSTAGRAM @SEBASTIAN_CULTTEAMUKI FOLLOW WELLA PROFESSIONALS UKI ON INSTAGRAM @WELLAPROFESSIONALSUKI FOR MORE ON WELLA PROFESSIONALS EDUCATION VISIT HERE

In this week's episode, I speak with Chris Baran. Chris has worn just about every hat in our profession: stylist, salon owner, podcaster, and global ambassador, but above all, he is a teacher. For nearly 60 years, he's been evolving, reinventing, and staying at the forefront of education.We talk about what it really takes to be an educator, how education has changed in the wake of the pandemic, and the role of curiosity, humility, and vulnerability in teaching.Chris shares not just technical wisdom but also the mindset shifts that make the difference between simply “instructing” and truly inspiring. Whether you're a salon owner, a stylist, or an aspiring educator, this conversation is full of nuggets about growth, leadership, and the responsibility we all have to lift others up.IN THIS EPISODE:[00:00] Introduction and welcome[00:49] Chris Baran's background and career journey[05:00] Reinvention vs. evolution in education and creativity[08:29] How do you know if you're ready to be an educator?[13:45] What makes a truly great teacher[18:00] The power of vulnerability and connection in teaching[21:00] Why “teaching what you most need to learn” matters[26:00] Validation, ego, and finding authenticity on stage[31:21] How education has changed since the pandemic[34:00] Generational shifts and the “swipe right” society[38:40] Creating a culture of growth inside your salon[46:10] Where to connect with Chris BaranWant MORE to help you GROW?

Send us a textWhy Trichology needs to be integrated into hair systems training Jess has been in the hair industry for many years, along with her business partner, Hayley, who has educated all around the world with Raccoon, and they both have experience with hair extensions.Whilst trying to meet their clients' needs, they soon recognised that those with hair loss wanted to have hair extensions, but they just weren't suitable. They began to research alternative solutions, and learned different hair systems methods.Jess joins me today to introduce a new type of system, called signature scalp. This is a silicone based scalp replica system, secured with medical grade adhesive.They wanted to be able to offer a solution that could incorporate their creative flair, and be able to add a hairdresser's perspective to their hair systems. These systems can be made to suit any colour or style.We talk about the longevity and versatility of having a hair system, what they can offer, and why it's important to have the education to ensure that each client is a suitable candidate for this service.Signature scalp offers education, and already have a US ambassador, along with 80 representatives from around the world.Connect with Signature Scalp:InstagramWebsite Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

In this final Women in Business Takeover episode, host Samantha Cusick meets Charlotte Mensah to explore creativity, leadership, and purpose. From Ghana furniture-making to salon craft, Charlotte candidly unpacks navigating race, hair politics, and today's “everyone's a founder” culture, plus how listening, community, and integrity can spark real industry change. She shares the highs and lessons of building a brand, the discipline behind true craftsmanship, and how cooking, home life in Ghana, and moments of deep focus quiet a “busy brain.” Expect practical wisdom for all of you salon owners, textured-hair pros, and those seeking longevity, integrity, and community-centered growth, with actionable takeaways. Press play for grounded, real-world guidance you can act on today—and don't miss the final minutes, where Charlotte shares the mindset that sustained 25+ years in business, her go-to "busy brain" reset, and a challenge for salon owners to try this week. Stick around for resources, next steps, and inspiration.   Chapter Timestamps 2:49 Meet Charlotte Mensah 4:37 Creativity and Personal Growth 9:10 Healing Through Hair 12:30 The Journey into Hairdressing 21:32 Building a Community in Salons 25:10 Launching a Product Line 28:00 The Importance of Authenticity 35:51 Navigating Race and Hair Politics 44:38 Quick Fire Questions 50:41 Takeaways   Resources Follow Charlotte on Instagram @charlottemensah Visit Charlotte's Website: charlottemensah.com Checkout the Manketti Oil Haircare Range: charlottemensah.com/collections/manketti-oil Get the Good Hair book by Charlotte Mensah HERE Visit Samantha Cusick salon website  HERE Sta Studios visit sta-studios.com Silly Little Girls Club podcast on Spotify click HERE Samantha Cusick on Instagram @smantha.cusick Sta Studios on Instagram @sta__studios Follow Dom Lehane on Instagram @domlehane Follow How To Cut It on Instagram @howtocutit

In this week's episode, I share the true story of a local salon that went from being fully booked and thriving to empty and struggling, all in less than two years. It's a perfect example of how quickly things can unravel when leadership, standards, and systems disappear.We'll break down what happened, what went wrong, and the ten key lessons that every salon owner can take away from this story. Whether you run a hair salon, a spa, or a beauty clinic, these insights will help you avoid the same mistakes and build a business that lasts.IN THIS EPISODE:[00:42] Introduction – why it's easier to see problems as a client[01:41] A true story of a thriving salon and its decline[02:00] What made the salon successful at first[03:01] The impact of Mary leaving and the loss of standards[04:46] The financial cost of losing loyal clients[06:07] The importance of leadership and management[07:20] Word-of-mouth growth—and decline[08:37] The 10 lessons every salon owner should know[11:27] Grow book series & where to find themWant MORE to help you GROW?

Send us a textCan lasers help to combat hair loss? Tamim Hamid comes from a long line of medicine, but chose to enter the engineering world. However, he still had the instinct to want to help people.Tamim was a NASA engineer, who invented a laser to measure thermoprotection of the shuttles outer shell upon re-entry to the Earth.Lasers were invented in the 60's, and he learned about them in school in the 80's.He then invented a new laser in silicon valley. He found a study on lasers & hair growth, which was recorded in 1965 and tested on mice, which showed that a certain frequency could stimulate hair to grow.Lasers work differently depending on the setting and the frequency. Laser light can stimulate human tissue, specifically hair follicles, and it triggers the mitochondria in the bulge of the hair root. This can extend the anagen phase and stimulate growth in the papilla, along with strengthening the arrector pili muscle.Tamim has now invented the Theradome helmet, which he says is the only FDA approved device in the world that can stop hair loss.Connect with Tamim:InstagramBook Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

Register here for my free masterclass: Unlocking Your Stylists' Potential: The key to boosting Productivity and Profits in Your Salon, or head to www.GrowMySalonBusiness.com/masterclassIn this week's episode, I'm joined by Australian salon owner and stylist, Mikki Auld. Earlier this year, Mikki left her Brisbane salon in the hands of her team and took a huge leap, moving to Los Angeles to start over from scratch.Within no time at all, she was fully booked, not because of luck, but because of hustle, grit, and sheer determination.We talk about why she made the move, how she built a client base in a new country with no connections, and the strategies she uses to keep her Brisbane salon thriving without her being there day-to-day. I love a bit of hustle and seeing people get out there, build their book from scratch and doing that in another country, when you don't have a social network, takes courage and a lot of self-belief.IN THIS EPISODE:[00:29] Mikki's move from Brisbane to Los Angeles [02:36] The O-1 visa process and making the leap[06:24] Why LA was the right fit and finding a salon space[09:55] Getting licensed in the US[12:13] The power of hustle: flyers, posters, and ads[15:44] Building clients through Meta ads and old-school marketing[19:17] Starting over: what it feels like to build again[22:20] Differences between the US and Australian salon industry[25:00] Pricing, tipping, and client expectations[26:00] Running her Brisbane salon remotely with systems and leadership[34:54] Lessons from building structure and management teams[37:51] Learning from US salon culture and service standards[44:00] Employee entitlements vs US benefitsWant MORE to help you GROW?

Send us a textImproving hair quality ~ How can we get the most out of supplements? Dr Rajesh (Rajendrasingh) Rajput is an international speaker, & IAT faculty member.He often completes surgery pro bono for those who have suffered burns, cleft palate, leprosy and skin traumas. He has researched metabolism in the hair follicle, and monitored changes in hair growth, DHT levels and sensitivity.Dr Rajesh has a patented cyclical supplementation routine, which has shown an improvement in hair growth of 30-40% +, along with an improvement in scalp and follicle health.He shares his research on which vitamins can counteract each other, which are synergistic and which are antagonistic, and how intermittent nutrition can give the body time to absorb & process each nutrient.Dr Rajesh believes that no nutrient can work alone, and that deficiencies are an indication of a problem within the whole system. We look at how smaller, preventative doses can work differently to larger doses used to treat deficiencies. We explore the concept of 'hidden hunger' due to the fact that there is a depleted level of nutrition in our current foods compared to years ago. Connect with Dr Rajesh:InstagramWebsiteYouTube Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

Register here for my free masterclass: Unlocking Your Stylists' Potential: The key to boosting Productivity and Profits in Your Salon, or head to www.GrowMySalonBusiness.com/masterclassI'm calling BS on the idea that hairdressing doesn't pay well. The truth? There are plenty of hairdressers earning great money - some are even in the top 5-10% of all income earners. The difference isn't about age, experience, or even how good they are doing hair. It's about productivity.In this episode, I'm addressing one of the biggest frustrations I hear from salon owners: why aren't my team members busier, earning more, and caring about the numbers like I do? The answer is simple - your team can't earn more money until they learn to produce more, and most of them have never been taught how.I'll share the difference between a regular stylist and what I call a "Super Stylist," and give you a clear next step to transform your team's performance.IN THIS EPISODE:[00:46] The biggest frustration salon owners face[01:18] Why your team isn't busier (and why it's not about talent)[02:34] The truth about hairdressing pay[03:50] Productivity vs. pay: what really drives income[04:30] The skills stylists never get taught[05:36] Why technical skills alone won't make you successful[07:42] Real-world results from training your team[09:31] Why owners need to invest in their people[11:27] Why training isn't a cost, it's a growth strategyWant MORE to help you GROW?

Send us a textWhat is your hair trying to tell you? Shannel Watson is a Trichologist, with a clinic in Marylebone.She is also a biomedical scientist, product creator, hair & beauty brand consultant who offers functional trichology & advanced diagnostics.Shannel is an education consultant, who developed her own products and uses this experience to help to educate brands.She also lectures in nutrition and completed her masters thesis on the correlation between zinc levels and hair loss.  We discuss why hair products should be regulated, how they can be misleading in their claims, and what your hair could be trying to tell you.Connect with Shannel:LinkedInWebsite Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

I've never done an episode solely about coaching before, but as more salon owners than ever are either having a coach or wanting to become a coach, I think it's about time. Coaching has been one of the biggest game-changers in my own career and in the lives of hundreds of salon owners I've worked with across more than 14 countries. Yet for many, it's still a bit of a mystery.In this episode, I unpack what coaching is (and what it isn't), how it's different from mentoring, consulting, and teaching, and why it can accelerate your results in ways that books and courses alone can't. I share stories from my own journey, both as a coach and as someone who's been coached, and the qualities I believe you should look for (and avoid) when hiring one.If you've been quietly wondering whether coaching might be the right next step for you, this conversation will give you the clarity, confidence, and practical insight you need to decide. And yes, I'll tell you exactly how you can work with me before my prices go up later this year.IN THIS EPISODE:[02:19] Coaching's rise in the salon industry[06:55] The common thread between salon owners who seek coaching[09:41] How coaching brings clarity, confidence, and profit[11:02] What coaching is, and what it isn't[12:22] How my experience combines mentoring and coaching[12:36] What to look for when hiring a coach[14:12] What to avoid in a coach[15:58] How I help my coaching clients grow profit without extra stress[17:38] Why you don't need to figure it all out on your ownWant MORE to help you GROW?

Send us a textEnhancing hair ~ How to avoid damage with hair extensions Katy Grimshaw from Spectrum One began working in a salon at just 12 years old.She now has her own salon with 16 stylists, and has set up her own brand of hair extensions, available to those in the industry, along with her own education.Katy shares that around 70% of her salon's business is hair extensions, and she set up her own hair extensions business after being frustrated with the inconsistency of the quality of the hair from other brands. She wanted to make sure the quality of the hair was reliable. She constantly works with her client base to support & evolve what they offer, along with their education, which is HABIA accredited. We talk about how to make sure you choose the right method for you, and prevent damage to your own hair.We also discuss hair loss solutions, and the affect of weight loss jabs on client's hair and what we are able to offer them.Connect with Katy:InstagramSpectrum one hair extensionsWebsiteCentredSignature scalp Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

Have you noticed that every second hairdresser you talk to these days seems to have been diagnosed with ADHD? That's why this week I've invited Skye Waterson, a former academic turned ADHD coach and founder of ‘Unconventional Organisation' onto the podcast to give us a proper crash course in understanding ADHD. Skye shares actionable tips that salon owners and stylists can implement immediately, whether you're trying to support a team member with ADHD or manage your own symptoms while running a successful business.Whether you've been diagnosed with ADHD yourself, suspect you might have it, or you've got team members who do, this conversation is essential.IN THIS EPISODE:[00:00] Welcome and introduction to ADHD in the salon industry [03:30] What causes ADHD and the genetic component [10:22] What it feels like to have ADHD - Skye's description [12:29] How dopamine works differently in ADHD brains [19:07] Main ADHD struggles in the workplace [21:24] Tips for employers and employees with ADHD [24:37] Structure vs. rigidity in salon environments [26:13] The gifts and strengths of having ADHD [33:00] Time blindness and practical salon management tips [34:40] Sensory environments - busy salons and ADHD [37:33] The link between ADHD and anxiety [39:17] What working with an ADHD coach looks like Want MORE to help you GROW?

Send us a textAsk me anything: Your questions answered This week we're doing something a little different with a Q&A session!I am joined by Caroline Yates, and we answer all your questions and try to dispel any myths around products and hair loss.If you would like your question answered and to feature on a future episode, send me over a DM or voicenote with anything you would like to know!Connect with Caroline:Instagram Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

This week, I'm picking up where Episode 304 left off, diving deeper into the practical strategies that successful salon owners use to build strong teams, great cultures, and profitable businesses.If you've ever asked yourself, "Why can't I find good people?" or "Why won't my team step up?"  this episode is for you. I'm walking you through the exact traits, systems, and standards that top-performing salons share from how they hire, to how they train, to how they reward results. These aren't theories. These are lessons from real salons, doing real numbers, with real six-figure stylists. And the good news? You can implement them too.IN THIS EPISODE:[00:00] Welcome and recap of the Leadership Crisis and its impact[01:28] Why true leadership is in short supply[04:06] Point 1: Strong foundations and non-negotiables[06:29] Point 2: Hire for attitude and ambition[08:54] Point 3: Build systems that support your culture[11:53] Point 4: Treat your team as your second client[13:14] Point 5: Create financial security through smart pay systems[14:26] Point 6: Set performance standards and accountability[15:08] The most important word: implementation[15:26] 6 steps to start improving your culture today[19:19] The final question every salon owner needs to askWant MORE to help you GROW?

Send us a textEmbracing your identity and heritage ~ Building a positive relationship with your hair type Jessica Parrish founded her brand, Shedid & Parrish, to make curly hair easy and a joy to look after.Jessica is adopted and mixed race, so she gives her unique perspective on identity & why it's so important to who we are. Adopted to white parents in the 1970s at 10 days old, she had some challenges as a child in her environment.There was noone to help her manage & understand her curly big hair. In her later years, she spent time in the U.S, where she found a lot more products for afro/ textured hair, but they were marketed based on skin tones, not hair types, and a lot of the products had toxic chemicals in.She wanted to make things easier and more accessible for those with textured or curly hair with products ingredients that are good for the health of the haior, not just cosmetic.'Connect with Jessica:InstagramTiktokWebsiteWorld Afro DayDocumentary- hair on set Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

In this week's episode, I'm joined by Sam Kendall, CEO of SalonIQ, one of the UK's leading salon software companies. I always enjoy conversations with tech providers because they see real data, and that means real insights into what's happening inside salons across the industry. Sam and I talk about AI, automation, online booking, the shift towards self-employment, and the surprising number of salons still not using salon management systems.We also dive into the trends SalonIQ is seeing in average bill size, rebooking, client retention, and retail sales. Plus, we explore how software is helping drive efficiency, improve the guest experience, and even replace some front desk functions.Whether you're tech-savvy or still relying on your appointment book and pen, this episode is a must-listen for understanding how technology is shaping the future of the salon business.IN THIS EPISODE:[00:00] Intro and welcome - Meet Sam Kendall, CEO of SalonIQ[03:12] What makes SalonIQ different[10:57] Nearly 50% of salons still don't use software![12:16] The online booking gap and what's holding salons back[15:08] Salon software and self-employment trends[18:40] What's stuck post-COVID: deposits, self-check-in, AI[22:30] Is AI replacing your receptionist?[25:18] What might salons look like by 2035?[28:28] Trends in client retention, average bill, and retail[30:59] Why retention is the biggest problem in the industry[34:16] Retail: flatlining or full of potential?[38:12] E-commerce: are salons really making it work?[39:12] Frequency of visit, are we gaining ground?[41:22] Where to find out more and connect with SamWant MORE to help you GROW?

A special presentation of our live show Bowery Boys History Live, recorded at City Winery, July 2, 2025Bowery Boys History Live is a storytelling cabaret of all-true tales and spellbinding secrets from the past, hosted by Greg Young of the Bowery Boys Podcast and brought to you by a rotating roster of the city's greatest historians.And for this show, Greg's has invited a premier lineup of special guests, including author Elizabeth L. Block (Beyond Vanity: The History and Power of Hairdressing), author and tour guide Keith Taillon aka @keithyorkcity (Walking New York: Manhattan History on Foot), and host of the Gilded Gentleman podcast Carl Raymond.Featuring:-- Carl Raymond with a cheeky comparison between the ladies of high society and the four comedy queens of Palm Beach, Florida-- Elizabeth L. Block with an exploration of the Gilded Age's great gowns, bodices and hair preparations-- Keith Taillon with a look at the life of Mrs. Astor through the places she lived-- Greg Young with the origins of the phrase 'the Gilded Age' and a look at five influential women of the Gilded Age that NEVER got invited to Mrs Astor's ballNOTE: This was a live show with slide presentations, so there may be a few moments referencing an image in the room. This show was produced and edited by Kieran GannonFor even more Gilded Age stories, check out Tom Meyers on the Official Gilded Age Podcast. 

In this episode, I'm diving into a conversation that might annoy some people, but it's a conversation that needs to be had. We've got a leadership crisis in our industry. Not because people don't care, but because too many salon owners don't realise what they signed up for when they opened their doors. Leadership isn't optional. It's the job.This episode is for every salon owner who wants their team to succeed but feels stuck, frustrated, or just plain exhausted. I'll break down why so many stylists aren't earning what they could be and why that's partially due to the leadership (or lack of it) they're working under. If you want a business that thrives and a team that sticks around, this one's for you.IN THIS EPISODE:[00:00] Intro and recap of episode 291[02:15] The leadership gap that's hurting our industry[03:01] Why poor leadership creates poor productivity and pay[04:22] The difference between wanting to be paid more and earning more[06:45] The uncomfortable truth: it is about money[07:17] When the tail is wagging the dog, owners who've lost control[09:59] What real leadership looks like in successful businesses[11:42] Why people will leave and why that's okay[13:39] Leading by example (not micromanaging)[15:30] Why we avoid leadership and why it's still worth itWant MORE to help you GROW?

Send us a textBuying a hair piece ~ Everything you need to know Georgina Probert has female pattern alopecia, having had thinning hair since her teen years. She experienced Telogen Effluvium after the births of both her children, and her density has never returned. She began wearing toppers 9 years ago, and now offers consultations and fittings for hair toppers and wigs. She thinks it's important to try on lots of different types of wig to make sure you choose the best one for you.We talk about cap sizes, how to measure and get a good fit, how to know if you are buying a legitimate brand and hair type, and that you are not being taken advantage of.Georgina shares how she has even had customers who have been sold wigs as human hair, which have turned out not to be.We also look at Remy hair- what is it? What is the difference? Why should you know where your hair is sourced and has the hair come from multiple sources?Georgina also shares her tips on how & where you should get your hairpiece cut or coloured, and how to plan for if it goes wrong!Connect with Georgina:Instagram Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

In this episode, I sit down with long-time industry leader Keri Davis-Duffy, whose career as a salon owner and educator spans more than three decades. Keri shares the wisdom earned through real-life experience, leading employee-based salons in a state that turned compensation models on their head, navigating leadership challenges, building culture, and bouncing back from the inevitable setbacks every salon owner faces.We talk candidly about staff walkouts, transitioning to hourly pay, creating flexible schedules for today's workforce, and the crucial difference between being a great hairdresser and being a great business owner. Keri doesn't sugarcoat it; salon ownership today is a different game entirely, but she offers grounded, inspiring advice for those brave enough to take it on. If you're serious about building a business that lasts, you'll want to soak up every minute of this conversation.IN THIS EPISODE:[00:00] Welcome and guest introduction[00:56] Keri's salon history and business model[04:17] Why she built an employee-based salon in a booth rental world[09:44] How California's labor laws changed compensation models[15:14] Designing an hourly pay system that rewards productivity[19:35] Tracking performance and managing seasonal fluctuations[24:07] Wisdom for new salon owners in 2025[30:13] The walkout that changed everything[34:05] Lessons in leadership and communication during crisis[38:26] Adapting to Gen Z and flexibility in scheduling[41:36] Biggest challenges facing the salon industry today[43:14] Quick-fire insights: manufacturers, educators, tragedy, drama & more[51:24] The value of mentorship and giving backWant MORE to help you GROW?

Send us a textTalking to children about hair loss and cancer Lauren MacClain was diagnosed with breast cancer at 40, when her children were from 5-10 years old. Her and her husband wanted to find the best way to speak to their children about what would happen during her treatment, and found that the books that were available didn't quite explain different areas of treatment very well.Lauren had to wait over the xmas period to get her biopsy results, which was a scary time. After having a mastectomy, they found that it had spread to one of her lymph nodes which meant she needed to have chemotherapy.Lauren found out about scalp cooling whilst she was researching treatments and decided to try it, as she had been warned that the chemo she needed was very dose-dense and can cause permanent hair loss (PCIA). Because of this, she managed to retain around 50% of her hair, and it grew back quickly afterwards. She has now written 3 children's books explaining cold caps and chemotherapy treatment, to help families explain to their children what is going on in an easy way.Connect with Lauren:InstagramBooksPaxman scalp cooling Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

In today's episode, I want to get real about something that many salon owners don't like to hear… your team problems might not be about your team. They might actually be about you and your style of leadership.We talk about the difference between being “the boss” and being a true leader. Because if you want loyalty, innovation, trust, and long-term commitment from your people, barking orders or crossing your fingers and hoping for the best won't cut it. This episode is about finding the balance, between control and chaos, between command and collaboration. It's about stepping into leadership so you can build a salon culture that attracts and retains the right people and brings your vision to life.IN THIS EPISODE:[01:33] Boss, manager, leader or just owner? What's the difference?[03:01] Why leadership matters more than ever in salons[03:46] Is your team the problem… or is it you?[04:52] The struggle of finding balance as a salon owner[05:51] What real leadership looks like in practice[06:41] The cultural cost of “boss-style” management[07:26] How to begin your transition from boss to leader[08:46] Celebrate wins and acknowledge progress[09:35] Your team reflects your leadership[10:00] What happens when you grow as a leaderWant MORE to help you GROW?

Send us a textBlood testing for hair health Kate Knowler is a Nutritional therapist, phlebotomist & blood test interpreter in Fitzrovia, London.She helps to support clients with accessing & interpreting blood tests, and helps practitioners with all things blood related.After experiencing burnout herself, and finding that she was anaemic, she began to learn about nutrition.We discuss blood testing, how it can be used, how to interpret results, and different nutrient levels and absorption.Kate also shares how blood tests can be affected by different factors and what can skew results, along with which tests you may need to support healthy growing hair. Connect with Kate:InstagramWebsiteBooks Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

In this episode, I sit down with Australian salon owner Luke Reynolds to talk about one of the most powerful drivers of salon success, which he believes is investing in the personal development of your people.Luke shares how he's integrated monthly life coaching sessions, meditation practices, and even equine therapy into his team culture. It's a fascinating conversation about building confidence, communication, and community in the workplace, and the profound effect this has on the day-to-day salon environment.What I really loved about this chat is how naturally these initiatives grew into a cornerstone of Luke's business, creating a safe, supportive, and high-functioning team that clients notice and appreciate. We also touch on the challenges younger team members face today and how personal development tools can help them not just survive, but thrive. If you're passionate about building a culture that retains great people, this is one you won't want to miss.IN THIS EPISODE:[00:00] Intro and welcome[00:48] Meet Luke Reynolds and his culture-first approach[02:00] Why Luke brought in a life coach for his team[05:00] Addressing anxiety and mental health in apprentices[07:00] How personal growth improves communication and confidence[10:35] Creating a safe, vulnerable space for learning[13:00] Why Luke stays out of the sessions and what happens after[16:35] When the life coach couldn't come: Sound healing and meditation[19:45] How these initiatives impact salon culture and performance[21:30] A client's unsolicited feedback that says it all[27:11] Equine therapy as a team building day[30:00] Trust, communication, and personal breakthroughs with horses[37:10] What's next for Luke's team[38:44] Wrapping up and plans for a follow-up episodeWant MORE to help you GROW?

Welcome to episode 300! It's a milestone I'm incredibly proud of, and I want to thank you for being part of the journey. Whether you're listening while walking the dog, doing the school run, or lifting weights at the gym, I'm grateful to have you here.In this episode, I'm sharing the 10 timeless principles of salon money management. These aren't fluffy ideas; they're hard-won lessons from my own experience and from years of coaching salon owners around the world. If you want to go beyond just “doing great hair” and actually run a profitable business, this one's for you. Let's make sense of the numbers and start building a business that works for you, not the other way around.IN THIS EPISODE:[00:00] Celebrating 300 episodes and listeners around the world[02:22] Why timeless business principles still matter[03:00] The hairdresser-to-business-owner journey[04:02] Why financial literacy matters more than talent alone[04:57] Principle 1: Revenue does not equal success; profit is the real goal[05:55] Principle 2: Separate your business and personal finances[06:38] Principle 3: Be careful who you take advice from[07:16] Principle 4: Learn to love your numbers[08:15] Principle 5: Focus on your core salon offering[09:00] Principle 6: More money isn't always the solution[09:36] Principle 7: More clients don't always mean more profit[09:53] Principle 8: Invest in your business and personal growth[10:16] Principle 9: Build an emergency fund, stuff happens[11:00] Principle 10: Money is a game, learn to play it wellWant MORE to help you GROW?

Send us a textThe benefits of Red Light & Infrared Therapy Dr Carl Rothschild is a pioneer of red light therapy. He began his career as a Chiropractor, loving being able to help people. Working on using natural methods to treat people before they had to resort to surgery, he began to use infrared & near-infrared combined.We discuss the benefits of infrared & near-infrared light, what is EMF and how it can be harmful.Dr Carl shares information on mitochondria, and how healing can be stimulated by light. We discover how this can benefit hair loss and stimulate growth.Connect with Dr Rothschild:WebsiteYoutubeBook- Illuminated Healing Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

In this episode, I'm joined by Narad Kutowaroo, Creative Director for Unite Haircare in the UK, to talk all things Fashion Week and specifically, the Runway Ready bootcamp that gives hairdressers the opportunity to work backstage.Narad shares how Runway Ready gives salon stylists real-world experience at London Fashion Week and beyond, and more importantly, how the skills learnt translate directly back into faster, better, and more confident salon work. We also discuss why styling is more than just “hair up,” how to thrive under pressure, and the impact this kind of creative experience can have on your confidence, speed, and even client attraction. Whether you're curious or committed, there's something here for everyone.IN THIS EPISODE:[00:00] Welcome and introduction to Narad Kutowaroo and Unite's Runway Ready bootcamp[02:23] Origins of Runway Ready - from US concept to global expansion[03:25] The inspiration behind opening doors to Fashion Week[05:33] What to expect during the two-day bootcamp[07:35] Who can enrol and what are the experience level requirements[15:59] Experience levels - from new graduates to 30-year veterans[22:13] Benefits for salon owners sending their teams[32:38] The motivation and transformation of a Fashion Week experience[35:23] Mix of salon employees and self-employed stylists[39:03] Biggest misconceptions about editorial work and who is suited for this type of work[44:22] How to find out more about Unite's Runway Ready bootcamp and connect with NaradWant MORE to help you GROW?

Send us a textPermanent Chemotherapy induced Hair loss ~ What you're not being told Shirley Ledlie was diagnosed with invasive breast cancer in 2005. She had a lumpectomy and node biopsy, and was told it had spread but the node was encapsulated. She had radiotherapy and chemotherapy with Taxoter. After her treatment, she noticed that her hair was not growing back. Her oncologist contacted the drug company, and they were aware that the treatment could cause permanent hair loss.It was then that she found out about PCIA. She has not had no hair for 20 years, and has a daily reminder of her cancer and her treatment.We discuss her story, and how permanent hair loss from Taxoter could be a lot more common than reported, and could be as high as 20-30%.Connect With Shirley:InstagramBookWebsite Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

In this episode, I'm sharing a real-life story from one of the salon owners in my online money course. She found herself heading into a cash flow crisis, not because she was doing something wrong, but because life happened. Staff resignations, injuries, and pre-booked leave collided to create a perfect storm of reduced income. The good news? She saw it coming. And that's the power of planning.We walk through the strategies I shared with her, what to do, what to avoid, and most importantly, how to stay calm and proactive. Whether you're in a financial squeeze or just want to bulletproof your business, this episode is packed with practical advice and a big reminder: the best way to survive a crisis is to see it coming and prepare before it hits.IN THIS EPISODE:[00:00] Introduction and today's topic: managing a cash flow crisis[00:55] Real-life scenario from a salon owner in the Money course[04:57] Ideas to increase income before touching savings[06:22] Strategies for short-term staffing solutions[08:55] Reducing outgoings: where to trim the fat[10:12] Hiring strategically: assistants and productivity[14:41] 10 key lessons for navigating a cash flow crunch[18:03] Free resources and upcoming Money course infoWant MORE to help you GROW?

Finding Purpose Through Passion: Sarah's Journey into Hairdressing In this heartfelt episode, Michael D. Levitt sits down with his daughter, Sarah, to explore the winding paths we take in our careers and the passions that fuel them. Sarah shares how a visit to a Florida cosmetology school during a trip to see her grandmother sparked a lifelong interest in hair styling. That moment planted a seed that would later grow into a full-blown calling — one that she's now pursuing at barber school. Michael reflects on his own unexpected career path, tracing it back to his childhood fascination with baseball cards, which eventually led to a successful career in accounting. In a candid moment, he opens up about the personal toll of his divorce and its impact on his family, offering a message of hope and healing for anyone navigating life's tougher chapters. From Setbacks to Comebacks: The Grit Behind Sarah's Hairdressing Career Sarah takes us behind the scenes of her journey into the hair industry — a path filled with obstacles including financial constraints, educational hurdles, and challenges in workplace dynamics. Despite these setbacks, Sarah's unwavering determination helped her earn her credentials and build real-world experience across salons and barbershops. When she faced difficulties transferring her Canadian license to the U.S. and finding stable opportunities in her new environment, Sarah didn't give up. Instead, she doubled down on her passion and remains focused on reigniting her career in the States. Her story is a powerful reminder that growth often begins in the trenches. Grief, Growth, and the Power of Dreams: Honoring a Grandmother's Legacy The loss of her beloved grandmother — her best friend and biggest supporter — became a turning point for Sarah. Rather than giving in to grief, she chose to channel her emotions into a meaningful goal: becoming a hair stylist. Enrolling in barber school became both a healing journey and a way to honor her grandmother's legacy. Now, a year later, Sarah is back in the U.S., diploma in hand and hope in her heart. Her transformation is a testament to the power of purpose, even in the midst of profound personal loss. Resilience, Passion, and Clarity in Career Choices Michael highlights the resilience Sarah has shown throughout her journey — something he sees as a vital ingredient in long-term career success. Together, they discuss the stability and creative fulfillment the hair industry can offer, especially during economic uncertainty. Michael encourages Sarah to stay aligned with her passion, trusting that the right path will reveal itself through self-reflection, creativity, and deep listening. Whether it's behind the chair or in another meaningful direction, Sarah's journey is far from over — it's just getting started. Instagram:  https://Instagram.com/Hairtasticbysarahhhhh    

In this episode, I'm joined by Phil Evans, the founder of Salon Guru, who specialises in websites and digital marketing for salons. It's been five years since Phil was last on the podcast, and during that time, the digital landscape has evolved significantly, especially when it comes to how Google drives traffic to your salon.We dive deep into understanding Google Search, Google Profiles (formerly Google My Business), and how your salon website plays a vital role in converting online visitors into new clients. Phil shares real-world data and insights from hundreds of salons that will help you see where your new clients are really coming from, and spoiler alert, it's probably not from where you think. Whether you're already getting traffic or want to boost your Google game, this is an episode you won't want to miss.IN THIS EPISODE:[00:00] Intro + What's Coming UpIntroducing the topic, and previewing the upcoming marketing course.[01:31] The 5 Ways Clients Find Your SalonBreaking down the key sources of new clients and why Google is more important than you think.[04:00] Phil Evans on Google Search & ProfilesPhil explains the difference between Google Search and Google Profile, and why both are crucial for your salon's visibility.[15:21] How to Boost Your Google RankingsA deep dive into SEO, Google Rank, and how to dominate search results with the right keywords and content.[34:22] Your Website's Job: ConversionWhy your salon website needs to do more than look good, and how to turn clicks into clients.[44:00] Google Reviews, Ads, and AnalyticsGetting and managing reviews, understanding when ads are worth it, and what metrics to track.Want MORE to help you GROW?

With the Metropolitan Museum of Art's annual Gala on the first Monday of May and the new exhibition on John Singer Sargent and Paris, there is most definitely fashion in the air.  In this ENCORE episode with listener favorite Dr. Elizabeth L. Block we delve into the stories of some of the most important designers and couture houses of Belle Epoque Paris. This episode was based on Liz's first book, "Dressing Up: How American Women Influenced French Fashion". Don't miss LIz's news book "Beyond Vanity: The Power and History of Hairdressing" and our accompanying episode.