Podcasts about client success director

WATERLOO, ONTARIO & WOKINGHAM, UNITED KINGDOM, Wednesday, December 13, 2023 – MASS Information Systems, a leading provider of facilities management technology for over 30 years, and Planitar Inc., makers of iGUIDE announced a distributor partnership today. MASS Information Systems is broadening its portfolio by selling the iGUIDE PLANIX camera system in the U.K., providing an additional solution to improve operational and documentation processes for facilities management companies. “After experiencing this technology first-hand, it was easy to see the value it could bring to our current clients and beyond,” says Alastair Jeffery, Client Success Director of MASS Information Systems. “Our clients seek solutions to streamline their operations in today's marketplace – iGUIDE does just that. Our clients can eliminate hours of manual work and enhance their collaboration across the business while significantly reducing operational costs when they incorporate iGUIDE.” A proven leader in the proptech industry, Planitar Inc. provides a quick and easy way to document a facility using the iGUIDE PLANIX camera system. Once documented, Planitar Inc. uses this data to create an iGUIDE, including a measurement-accurate floor plan and immersive virtual walkthrough with extensive property data. iGUIDE technology is the most practical way to quickly, easily and securely generate accurate property information. “We are thrilled to partner with MASS Information Systems,” says Michael Vervena, VP, Sales & Business Development of Planitar Inc. “The partnership allows us to access new markets and broaden our presence in the facility management sector. With MASS Information Systems' extensive client base and deep reach throughout the U.K., we're excited about growing this partnership in 2024 and the years ahead.” Given the strength of both companies' technology and resources, MASS' existing and prospective clients in the U.K. stand to gain a significant competitive edge by implementing iGUIDE. Clients interested in learning more about the iGUIDE PLANIX camera system can find product specifications and pricing on the MASS Information Systems website: mass-plc.com/iguide About Planitar (iGUIDE) Founded in 2013 in Kitchener, Ontario, Canada, Planitar Inc. is the maker of iGUIDE, a proprietary camera and software platform for capturing and delivering immersive 3D virtual tours and extensive property data. iGUIDE is the most efficient system to map interior spaces and features accurate floor plans, measurements and reliable property square footage. By integrating floor plans and visual data, iGUIDE provides an intuitive and practical way to navigate and explore built environments digitally. For more, visit: www.GOiGUIDE.com About MASS Information Systems MASS Information Systems, founded by David Bolt, was established in 1992 to provide Business Management Solutions and went on to become the world's leading provider of Computer Integrated Facilities Management (CIFM) Solutions, based on market-leading software products and award-winning services. Originally MASS Information Systems began with one product but now offers a complementary portfolio of software products and IT services which focus on improvements in business efficiency, intelligence and customer experience. For more info, visit: mass-plc.com/iguide Source: iGUIDE

Great leaders know that the ball is always in their court. In this episode of the Talent Empowerment Podcast, Ehsan Fahmi, Client Success Director at The Talent Enterprise, shares her experience of working in a toxic environment and why she believes nobody should be a bystander.This podcast is powered by LeggUP, the ultimate accelerated leadership development platform with retention insurance. Click here to learn more: https://www.leggup.com/Subscribe to the Talent Empowerment Podcast: https://www.youtube.com/@TomFinnovation

Great leaders know that the ball is always in their court. This Thursday on the Talent Empowerment Podcast, Ehsan Fahmi, Client Success Director at The Talent Enterprise, shares her experience of working in a toxic environment and why she believes nobody should be a bystander.This podcast is powered by LeggUP, the ultimate accelerated leadership development platform with retention insurance. Click here to learn more: https://www.leggup.com/

“There are all these different types of people that I've coached: men, women, executives, graduates, it doesn't matter. They all have the same challenge, and that challenge is how do I just be more myself in my job? It's literally this, and it all stems from the same cause, but it translates in different stories.”In this episode, Jerome and Julienne talk with Ehsan Fahmi, Client Success Director and the Talent Enterprise. She is an expert in talent management, talent assessment, and customer success and is passionate about creating spaces where people can simply be. For Ehsan, impact stems from being a little bit more yourself everyday, as it's not the titles that matter but the people behind the titles. She tells Jerome and Julienne about how The Bold and the Beautiful drew her to the field of psychology when she was very young and how a layoff followed by a new job in a toxic work environment pushed her to set PR aside and pursue the career in psychology that she initially dreamed of. They discuss the importance of kindness, self-awareness, and positive assumptions in the boardroom and beyond. They discuss how titles get in the way of listening and people being authentic, two key ingredients for people to feel good and positively contribute to company culture. Listen to this episode to learn more about how learning to become more authentic can drastically improve impact.NotesLearn more about Ehsan Fahmi here Find out more about The Narativ Storytelling Method atnarativ.comEMAIL Jerome@narativ.comLINKEDIN https://www.linkedin.com/company/narativ-incTWITTER @narativBuy Julienne's book here

Growing sales is a priority for every healthy business. And sales is also an area that's starting to benefit from fractional leadership. Today's guest, Bill Poole, is President and Client Success Director at Convergo, a firm which helps entrepreneurs sell more services to the right businesses through systematization and fractional leadership.On this episode of The Clarity Advisors Show, Bill and host Ken Trupke discuss how sales shouldn't be a barrier that prevents businesses from reaching their full potential.Timestamps(00:59): Bill's sales background(02:57): The importance of having a system in place(03:34): History of Convergo(05:46): Convergo's services and customers(08:04): Convergo's process(09:54): Getting a company's visionary on board(15:09): Secrets of successful teams(18:54): The importance of getting alignment up front(21:32): Using metrics and scorecards(25:11): Bill's recommended reading(26:34): Convergo's target client Episode Quotes  “When sales is a barrier, it's not always the same challenge. It may be about alignment at the top or it could be about the sales systems that are in place.” (Bill)“A lot of times (improvement) starts with aligning the leaders around ideal clients and the desired journey the ideal client has with the business.” (Bill)“One person can only sell so much and that's a barrier to growth. So, with entrepreneurs and visionaries who sincerely want to grow, we help them understand that they're really the barrier.” (Bill)“Change management is the key, and it requires alignment, communication, training, and stickiness.” (Bill)“The barrier to sales a lot of times isn't really a sales problem. It's that sales and operations are disconnected.” (Bill)“You can't take the right actions until you're tracking the right metrics.” (Bill)“Once you're tracking the right metrics, you look at three things:  the systems, the message, and the people.”“If sales is a barrier and you don't know why – or maybe you think you do know why but you want to confirm it – we'd love to have a discussion with you.” (Bill)Episode Resources 5 Steps To Scale Sales and Grow Revenue: Convergo's eBook listing ways to overcome the challenges of limited time, experience, and resources and build a solid and scalable sales and marketing function.Convergo One-Pager: Overview of the company's services and engagement process.Scorecard Checklist: A checklist that will help you self-assess your own scorecard and develop action items to make immediate improvements.  Recommended ReadingThe Referral Engine: Teaching Your Business to Market Itself by John JantschConnect with Bill PooleEmail: bpoole@convergo.coconverge.coBill Poole on LinkedIn

If you're looking for a more effective way to market your roofing company, wouldn't it make sense to learn from someone who is in the trenches every day helping roofing companies build and run their own marketing? Sydney Correll is the rock star Client Success Director at Contractor Dynamics. Joseph recently sat down with Sydney to get an inside look at what being a client of Contractor Dynamics looks like. Sydney shares her valuable insights on: The type of roofing companies that are in the best position to implement marketing. The roofing companies that get the most out of our training program. What roofing companies need to most help with. Where roofing company owners commonly get stuck. Why training and coaching is such a powerful lever for success. How to get an opportunity to work with Sydney's team at Contractor Dynamics Check Out Sydney's Awesome Content On Instagram: Instagram (@contractordynamics_sydney) Learn More About The Contractor Dynamics Marketing Training Program: Industry-Leading Marketing Training for Contracting Companies Join Our Free Facebook Group: NAILED IT!

Welcome to the Gym Owner Freedom Podcast! In this episode, our guest Justin Poulet, Partner and Client Success Director of Clients & Community, shares insights on finding your 2nd in command and scaling up your gym business.Key Takeaways:1. Importance of a 2nd in command:   - Justin emphasizes the significance of having a reliable 2nd in command to support you in running and growing your gym business.2. Identifying the right candidate:   - Justin discusses essential qualities and skills to look for in a 2nd in command, including leadership abilities, industry knowledge, and a strong work ethic.3. Building trust and communication:   - Establishing trust and open communication is crucial for a successful partnership with your 2nd in command. Justin shares strategies for fostering this trust and maintaining a healthy working relationship.4. Empowering your 2nd in command:   - Justin highlights the importance of delegating responsibilities and giving autonomy to your 2nd in command, creating opportunities for growth within your team.5. Developing a growth mindset:   - Scaling up requires a growth mindset. Justin provides practical tips for fostering continuous learning and development within your team.6. Overcoming challenges:   - Justin shares insights into common challenges that arise when working with a 2nd in command and offers strategies to overcome them.You can connect with Justin at https://www.instagram.com/justinpoulet33/ When you are ready… Here are 4 ways we can help you:1. Subscribe to this podcast2. Join our Facebook group: https://urlgeni.us/facebook/gymownerfreedom 3. Get our book for free + shipping: www.coachscottcarpenter.com 4. Learn what it's like to work with us in 10 minutes: https://www.ptlegends.com/1on1call 

Sales coach Jeremy Pope overhauls toxic business practices. He helps small businesses build confidence in their sales teams but has a surprising technique of revealing the price upfront to his potential clients. Meet Jeremy Pope, an expert in overhauling sales processes and helping entrepreneurs build scalable high-ticket sales departments. With 15 years of sales coaching experience and having built over 200 sales funnels, Jeremy's expertise lies in fixing broken sales methods and improving overall sales performance.  As a former clinical and stage hypnotist, he's also skilled at understanding the psychology of sales systems and processes. Jeremy has been a top salesperson, sales manager, and sales trainer for international businesses, including direct marketing giant Guthy Renter. In addition, as the Client Success Director for Traffic and Funnels, he's played a vital role in achieving impressive revenue growth. In this episode, you will be able to: Elevate your enterprise by centering your efforts on fostering commitment instead of just building value.Sharpen your communications by tailoring your messages to target the pain points of potential buyers effectively.Realize the profound influence of generosity in establishing trust and amplifying the quality of your sales presentations.Attain a well-rounded lead generation strategy by combining inbound and outbound tactics for effective prospecting.Rejuvenate your sales approach to keep up with modern sales methodology and ethical standards. Some areas we cover in this episode include: Consider finding a mentor if you are a beginning sales leader.Only hire after you are ready. Ensure you have a clear sales process and boundaries for your sales team.Prioritize building a healthy documented organizational culture to create good strategies.Address any unresolved childhood or past failures affecting your sales performance.Consider investing in a Sales Call Overhaul to become an expert in sales fundamentals and increase your close rate by 25%.Remember to give your salespeople confidence in the offer, client results, pricing, and their authority and ability to make a deal.And much, much more.

Joining Benny on Episode 50 (Yes, 50!) is friend & colleague, Elizabeth Lytle. Elizabeth is the Client Success Director of Contractor Dynamics, the leading marketing training company for the construction industry. Elizabeth plays a hands-on role with our clients, creating strategic marketing plans, and overseeing general client success. She loves taking clients' big ideas and helping them create actionable plans to reach their goals. Benny & Elizabeth chat in depth about ADHD, and the challenges & gifts that come along with having ADHD and working with people who have ADHD. Benny shares his childhood stories about going through school with ADHD and how that has helped shape who he has become today. This is a great episode for anyone who has ADHD, or someone who has a loved one with it.

Husband and wife team, Zach and Shelby, are no strangers to real estate. Zach has been a real estate agent for the last five years in Indiana. In the last two years, they have gone from being broke and having no clarity to living a life surpassing their dreams. They were able to buy a farm on owner financing which they live on and have done more than $100k in wholesaling this year so far. They sat down with our Client Success Director, Luke Anderson, to share their journey! ___________________________________ If this is something you're interested in, we are currently accepting a limited number of applications and we would like to invite you to APPLY: https://go.thekingdomrealestate.com/application Find Todd's books here: If You Can't Wholesale After This: I've Got Nothing For You... https://amzn.to/3LZvq59 If You Can't Cash Flow After This: I've Got Nothing For You... https://amzn.to/3MafixA Want to Connect? Reach out to us online! Website: https://www.thekingdomrealestate.com Instagram: @thekingdomrealestate Email: admin@kingdomrealestate.com

Robert De La Riva is no stranger to the world of real estate. However, he has found with help from The Kingdom, having mentors in your corner makes this journey easier. The help Robert has received from William (one of our TKRE mentors) has been "invaluable" to him. He shares his journey and success with our Client Success Director, Luke Anderson. Listen now to his story! ___________________________________ If this is something you're looking to do, we are currently accepting a limited number of applications and we would like to invite you to APPLY: https://go.thekingdomrealestate.com/a... Find Todd's books here: If You Can't Wholesale After This: I've Got Nothing For You... https://amzn.to/3LZvq59 If You Can't Cash Flow After This: I've Got Nothing For You... https://amzn.to/3MafixA Want to Connect? Reach out to us online! Website: https://www.thekingdomrealestate.com Instagram: @thekingdomrealestate Email: admin@kingdomrealestate.com

Leigh Ann Boone's real estate investing journey started with "the scroll." Through TikTok, she began learning all about investing and realized this was something she wanted. It could be her path to leaving generational wealth for her family! From there she found The Kingdom Real Estate, and that is where our Client Success Director, Luke Anderson, picks up with her. Listen in as she shares more about her journey and where she is headed! ___________________________________ If this is something you're looking to do, we are currently accepting a limited number of applications and we would like to invite you to APPLY: https://go.thekingdomrealestate.com/application Find Todd's books here: If You Can't Wholesale After This: I've Got Nothing For You... https://amzn.to/3LZvq59 If You Can't Cash Flow After This: I've Got Nothing For You... https://amzn.to/3MafixA Want to Connect? Reach out to us online! Website: https://www.thekingdomrealestate.com Instagram: @thekingdomrealestate Email: admin@kingdomrealestate.com

Kingdom Client, Rob St John, is no stranger to The Kingdom. He has been a part of The Kingdom Group, Axiom, and now is a part of Ascension. He shares his real estate journey with our Client Success Director, Luke. Rob has been a real estate agent for more than 10 years and has self-admittedly spent a "scary amount of money on training and education" but says he has “never seen anything like (The Kingdom) before." Since joining, he has seen his business on the agent side become 40% more profitable. “What Ascension has done for me is give me permission to be ruthlessly committed to having peace in my life.” -Rob If this is something you're looking to do, we are currently accepting a limited number of applications and we would like to invite you to APPLY: https://go.thekingdomrealestate.com/application Find Todd's books here: If You Can't Wholesale After This: I've Got Nothing For You... https://amzn.to/3LZvq59 If You Can't Cash Flow After This: I've Got Nothing For You... https://amzn.to/3MafixA Want to Connect? Reach out to us online! Website: https://www.thekingdomrealestate.com Instagram: @thekingdomrealestate Email: admin@kingdomrealestate.com

Kingdom Client, Jessie Sample shares her real estate journey with our Client Success Director, Luke. Recently, she has been able to do quite a few deals and make money in ways she never imagined! Jessie shares about her first commercial real estate transaction. She put the whole thing together and was able to negotiate her commission with all parties based on what made the most sense for them, resulting in a higher-than-normal commission and a note for the next 6 years. When you are being fully transparent and ethical in real estate with a mindset of adding value, it really does pay off. ___________________________________ If this is something you're looking to do, we are currently accepting a limited number of applications and we would like to invite you to apply: https://go.thekingdomrealestate.com/application Find Todd's books here: If You Can't Wholesale After This: I've Got Nothing For You... https://amzn.to/3LZvq59 If You Can't Cash Flow After This: I've Got Nothing For You... https://amzn.to/3MafixA Want to Connect? Reach out to us online! Website: https://www.thekingdomrealestate.com Instagram: @thekingdomrealestate Email: admin@kingdomrealestate.com

Skylar Simpson began wholesaling after going through Axiom. He mentions how the mindset training really set him up to have a successful business! Hear more about his Kingdom Journey with our host + Client Success Director, Luke Anderson. If you are interested in going through our Mindset training - book a call with a member of our team to learn more about Axiom [CLICK HERE] Want to Connect? Reach out to us online! Website: https://www.thekingdomrealestate.com Instagram: @thekingdomrealestate Email: admin@kingdomrealestate.com

Have you ever wondered what REALLY happens in the Thrive or Momentum programs? Guys join so that they can get HELP with getting out of the PAIN they are feeling. So how exactly do they do that, and learn to THRIVE in every aspect of their lives? It is a man's RESPONSIBILITY to own his sh*t and take back his power, but to make a change, you HAVE to get to the point where you are READY to do the work. Joey Wilder is the Client Success Director here at Empowered Man, and he joins Mark on the show this week to share some of the results he sees from men in Thrive, what it's like for guys when they first come in, and some of the biggest A-HA! moments they experience inside the programs. If you are NOT ready to do the work, this program is NOT for you. But if you are sitting on the fence and wondering how you could benefit, you DON'T want to miss this episode! “What if what your wife thinks and says about you is none of your business? That is detaching from the outcome.” - Mark Santiago   In This Episode: - Find out what happens when guys FINALLY detach from the outcome, and how they show up differently - There is ONE mistake a lot of guys make when doing this work. Here's what it is… - Learn why it is so hard for men to create safety for themselves - Mark and Joey discuss the concept of the neutral woman - Find out how to LIVE the life you feel called to live - Learn what “going neutral” means and why it's the very first thing Mark helps men do in the program - You need to STOP holding onto something that is DEAD just because it's comfortable. Here's why… - THIS ONE THING is the next level of leadership. Find out what it is… And much more…   Join the Thrive Program: -Website:https://training.empoweredman.co/application/ ( https://training.empoweredman.co/application/) Take the Empowered Man 5 Day Challenge: -Website: https://www.empoweredman.co/order-form1651254400260 (https://www.empoweredman.co/order-form1651254400260) Connect with the Empowered Man: - Call to Book:https://go.oncehub.com/EmpoweredMan ( https://go.oncehub.com/EmpoweredMan) - Get In The Free Facebook Group:https://www.facebook.com/groups/empoweredbusinessmen ( https://www.facebook.com/groups/empoweredbusinessmen) - Watch This:https://youtu.be/8phE5WtaY6U ( https://youtu.be/8phE5WtaY6U) - Website:https://empoweredman.co/ ( https://empoweredman.co/) - Questions? Email support@empoweredman.co Connect with Mark Santiago:  - Facebook:https://www.facebook.com/mark.santiago.35977 ( https://www.facebook.com/mark.santiago.35977) - Instagram:https://www.instagram.com/markwsantiago/ ( https://www.instagram.com/markwsantiago/) - LinkedIn:https://www.linkedin.com/in/mark-santiago-854a68a/ ( https://www.linkedin.com/in/mark-santiago-854a68a/)

Dr Vishaal Virani is Head of UK Health at YouTube. He started his career as an NHS doctor, before moving to healthcare strategy consulting. He then worked at Ada Health as Business Development and Client Success Director, before becoming Global Digital Innovation Manager at Reckitt. Along the way he co-founded Doctorpreneurs which was one of the first and largest networks of doctor entrepreneurs. As well as his role at YouTube, Vishaal is also a Governor at the Royal Free London NHS Trust. This episode is a bit different to usual. This is a call in which I'm getting some mentorship advice on how to build my network in digital health, and how I should be leveraging this podcast to make useful and lasting connections. Although the advice is specific to my case, I think it's quite useful for anyone who's starting their career in healthcare and wants to do interesting things in research, entrepreneurship or policy. I think Vishaal's advice is quite broadly applicable to anyone in similar shoes. Towards the end we discuss YouTube's mission in healthcare, and some of the challenges that come along with it. I hope you enjoy. You can find me on Twitter @MustafaSultan and subscribe to my newsletter on www.musty.io

Today on Talk Is Cheap - The Fight Against Mediocrity, Kevin interviews VP/Client Success Director at Elite CEOS Benson Chidester. Elite CEOs have helped over 8,000 successful online business owners. Benson played college football, served a two-year service mission in England, and has been married for 3.5 years to his amazon wife! To order Kevin's book please visit https://tinyurl.com/3pf6uyr4.

NOAH ST. JOHN is known by many as “The Millionaire Habits Coach” and CEO of noahstjohn.com, a global peak performance and business growth company. BABETTE ST. JOHN is the Client Success Director for noahstjohn. Working with Hollywood celebrities, 8-figure company CEOs, professional athletes, executives and entrepreneurs, they help their clients create healthy boundaries, improve communication, and get more time AWAY from work. You can get Noah's new book Get Rid of Your Head Trash About Money FREE at SendMeaBookNoah.com

Ben McLellan helps six- and seven-figure business owners become empowered CEOs. His approach, fine-tuned after 10+ years with 1000+ business owners, and as Client Success Director and COO for multimillion-dollar companies, leads with integrity and delivers results. Ben works through his tried and trusted I3 Method: Illuminate, Illustrate and Invigorate.   Ben goes into detail sharing his 6 steps to building the perfect client journey.   https://theempoweredceo.com/

On this jobcast, host Daniel Litwin dug into the open role of Customer Support Manager for Greenstone, a Cultura Company, with Client Success Director Tracy Curtis. "We're looking to grow our support team," Curtis said. "We have tenured folks that we need to have a training program and career paths for new people, as well as improving our metrics for our customers." Greenstone, located in Alpharetta, Georgia, is a leader in agricultural accounting & management tools, powering the backend agribusiness across the nation. The 8 to 5, Monday through Friday position of Customer Support Manager takes on the responsibility of managing a team of customer service representatives to deliver quality and consistent levels of service. They'll establish efficient and balanced workflows for them and their team, maximizing efficiency and measuring service metrics to develop standards, improvements, or changes to the process. Curtis said she's looking for a candidate with a bachelor's degree and 3-5 years experience managing people. For this Customer Support Manager position, up to 10 percent travel may be required, and career path potential exists. "Ideally I'd like them to move up into my role as Client Success Director or a general manager of one of our companies," Curtis said. Give this jobcast a listen to hear why Curtis thinks Donkey's (yes, from Shrek) brand of optimism perfectly captures this role. Click here to apply for the position.