Podcast appearances and mentions of lisa lisson

Pull up a chair as we chat with co-host Lisa Lisson about her path into genealogy and food history.She shares pivotal moments that shaped her career, practical research tips, and how tracing family recipes sparked bigger historical questions.Lisa opens up about lessons learned, research wins, and why understanding our ancestors' lives through food matters. See show notes at www.passingtheplate.org/57.Learn about searching for your ancestors and discovering your family history with the following resources:Sign up for the Are You My Cousin? newsletter and get actionable genealogy tips each week in your inboxExplore Your Culinary Heritage During Your Genealogy Tour  Are You My Cousin? – Lisa's websiteAre You My Cousin? YouTube ChannelFamily SearchAncestryMyHeritageFind My PastThanks for tuning in to the Passing the Plate podcast! Ready to dig deeper into your kitchen adventures? Make sure to visit: Check out the Passing the Plate website. Check out our webinar and ebook on our Resource page. Ashley at Big Flavors from a Tiny Kitchen: Get inspired by delicious recipes and start cooking delicious food at home no matter your skill level. Lisa at Are You My Cousin?: Learn how to find your ancestors, grow your family tree and uncover fascinating family histories and stories that connect us through food. Stay hungry for knowledge, keep the stories simmering, and join us again for our next delicious episode!

In this episode of the Family Tree Magazine monthly podcast, YouTuber Lisa Lisson explains what makes a person a cousin and offers tips for determining cousinhood.

We're thrilled to celebrate Family History Month with a special guest: Lisa Louise Cooke of the Genealogy Gems podcast! In this episode, Lisa joins us to share some of her cherished family food stories and offer tips on how to track down those treasured family recipes. Whether it's a dish passed down through generations or a family favorite with a unique twist, these recipes carry the flavors and memories of our ancestors. Join us for a conversation that blends genealogy and gastronomy, and learn how to uncover and preserve your own family's culinary heritage.Keep exploring and learning about your own family history and culinary heritage in the resources below:Family History Never Tasted So Good! - Lisa Louise Cooke's post on sour cream drop cookies Spicy Sautéed Beet Greens with Garlic ChipsGround nutmegWhole nutmegNewspapers.comChronicling AmericaFind Family Recipes in Old Newspapers on Genealogy Gems.Find vintage cookbooks in home economics collection of Archives.orgGoogle booksNational Library of Medicine Cookbook SectionEtsyCustom fabricCustom handwritten recipe tea towelsCustom handwritten recipe apronsCustom handwritten recipe placematsCustom handwritten recipe wallpaperCustom illustrated recipe greeting cards  Listen to our interview on Episode 287 of the Genealogy Gems Podcast (Published in Sep 2024) See show notes for this episode at www.passingtheplate.org/39Thanks for tuning in to the Passing the Plate podcast! Ready to dig deeper into your kitchen adventures? Make sure to visit: Check out the Passing the Plate website. Check out our webinar and ebook on our Resource page. Ashley at Big Flavors from a Tiny Kitchen: Get inspired by delicious recipes and start cooking delicious food at home no matter your skill level. Lisa at Are You My Cousin?: Learn how to find your ancestors, grow your family tree and uncover fascinating family histories and stories that connect us through food. Stay hungry for knowledge, keep the stories simmering, and join us again for our next delicious episode!

AUDIO PODCAST SHOW NOTES: Food has always been at the center of family life, so if you want to know more about your family's history, a logical and tasty place to start is with your family's culinary heritage.  The food they ate and  the recipes they cooked can actually tell you a lot about them, and my guests today can help you uncover those stories.  Ashley Covelli is the food photographer, recipe developer, and culinary instructor behind the website  Lisa Lisson is the genealogy researcher behind the  YouTube channel. Together they produce and host , a podcast that explores the intersection of family history, cultural heritage, and culinary traditions. Are You My Cousin? Y Free Are You My Cousin? Big Flavors from a Tiny Kitchen free Genealogy Gems Premium Members Exclusive Download: Download the ad-free show notes for this episode from the show notes page for this episode. (Premium Member subscription required.) Not a Premium Member? .)  Become a Genealogy Gems Premium Member Premium Members have exclusive access to: Video classes and downloadable handouts The Genealogy Gems Premium Podcast Downloadable ad-free show notes PDF cheat sheets Become a member .   Our Sponsors for this episode: Archives makes research quick and easy with an intuitive approach to genealogy.   Newspapers.com Get 20% off a Publisher Extra subscription.  and use coupon code GenealogyGems   MyHeritageDNA Order your  today. Genealogy Gems Podcast App Don't miss the Bonus audio for this episode. In the app, tap the gift box icon just under the media player. .  Get the Free Genealogy Gems Newsletter The Genealogy Gems email newsletter is the best way to stay informed about what's available with your Premium eLearning Membership. . Follow Lisa and Genealogy Gems on Social Media:

Estas son las 57 preguntas para los abuelos que sí o sí tienen que hacerles, para conocer su historia y mantener su legado. . Hoy es el Día Internacional de los Abuelos y vamos a darles a ustedes, cuentahabientes, una idea que TODOS los que tiene abuelos deben de hacer YA: 57 preguntas que le debemos hacer a nuestros abuelos sí o sí, idea de los libros 100 Questions for Grandpa, 100 Questions for Grandma, de Many Oliveres y Lisa Lisson.

Lisa, her daughter Sarah, and Dina dish about the history of the Easy Bake Oven, exploring new recipes and cookbooks, and the deep feelings associated with eating our favorite foods. Based in North Carolina and Texas, Lisa and Sarah, respectively, are the mother-daughter creators of The Food Memory Project where they help people uncover and share their heritage, and celebrate and preserve their family's food traditions and memories. Lisa Lisson is a genealogy researcher, speaker and blogger at Are You My Cousin? (https://lisalisson.com/). She spent many hours in the kitchen with her children cooking everything from chocolate chip cookies to homemade lasagna. Her daughter, Sarah Lisson, is a Registered Dietitian Nutritionist (RDN) who's held a keen interest in all things tasty and a willingness to try nearly anything once. Her love of food turned into a talent for storytelling. You can check out The Food Memory Project at https://foodmemoryproject.com/ and at https://www.instagram.com/foodmemproject/. Lisa can be found at https://www.instagram.com/areyoumycousin/ and Sarah at https://www.instagram.com/sarahlisson.rdn/. If you enjoyed this podcast, please subscribe, leave a review, and share it with others! You can also submit listener feedback or request to be a guest on a future episode by completing this form: https://forms.gle/7UZ2kEPDHjBgLhRU9. Help support this podcast for as little as $0.99/month: https://anchor.fm/dishwithdina/support --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/dishwithdina/support

Want to learn how to presell your online course? Well, you're in luck, as in this episode of The Profitable Travel Blogger Podcast, we'll be going over how to use preselling to validate your online course idea -- so that you don't waste time creating something people don't truly want. By the end of this episode, you'll understand: Why a course presale is beneficial to both you and your students How to do a course presale What to say in a course presale email Why you don't necessarily need a course sales page How to resell your course after it goes live And more! Our special guest for this episode is Lisa Lisson of Are You My Cousin?, who will be sharing all of the above and more. Note: This episode on using your platform for good contains affiliate links to trusted partners! FREE BONUS: Snag FREE access to my Travel Blog Resource Library (45+ resources!): https://jessieonajourney.com/free-blogging-printables/ The printables, video tutorials, and mini-courses inside will help you grow your traffic, community, and income! LET'S CONNECT ON SOCIAL: https://www.facebook.com/jessieonajourney/ https://www.instagram.com/jessieonajourney/ https://twitter.com/JessonaJourney https://www.pinterest.com/jessonajourney/ https://www.youtube.com/channel/UChZCFed7WHl_7yEZYo_uyLA/videos  https://www.tiktok.com/@jessieonajourney   

In this week's edition of Where Parents Talk with Lianne Castelino on 105.9 The Region, discussion topics include: a parent's role in bullying and parenting with resilience through tragedy.

This week's guests are Dr. Tim Cavell and Lisa Lisson.

Have you ever wondered what it takes to have a genealogy blog? Whether amateur or professional, blogging is a great way not only to publish family information, but to find information from others. Lisa Lisson, author of the "Are You My Cousin?" blog, stopped by for a chat last year and told me all about it. Listen in and learn why blogging is good for your work, platforms, content, publication to social media, the use of mailing lists, and blogs that Lisa herself reads. She has a lot of terrific advice and information. You can join my Facebook group by visiting this page for the link. Please follow my YouTube channel here - I will be doing more videos face to face, and perhaps even some live, with chat and everything! Please rate and review the podcast on your podcast provider, at https://apple.co/2MLZW4H, or at facebook.com/AncestorsAliveGenealogy. If you want to be on the podcast from ANYWHERE IN THE WORLD using the Zoom platform and a good mic and earphones (how about that Family Cookbook series??), you can contact me at https://bit.ly/2Kxb6rm. Stop by the website at ancestorsalivegenealogy.com, IG @fppppodcast and Twitter @fpppppodcast and @ancestorsalive Sponsor the podcast at patreon.com/AncestorsAlive for super-fantastic rewards, including SWAG for different levels of sponsorship AND monthly polls that yield even more SWAG. Support levels start at $5/mo. Subscribe to the newsletter. Check out my Zazzle shop at zazzle.com/store/fppppodcast for the aforementioned swag. Subscribe: RSS | Acast | Apple Podcasts | iHeartRADIO | Listen Notes | Soundcloud | Spotify | Spreaker| Stitcher | YouTube| TuneIn | Deezer | Audible

We’ve talked in the past about pitching to your niche. My guest today has taken that to the extreme and continues to develop the areas where she can get in front of - and bring value to - new audiences.  Lisa Lisson is a genealogy researcher and the creator of the Are You My Cousin? blog and joined the Go Pitch Yourself program in January 2020. And even though her zone of genius might initially appear quite narrow, she has used what she has learned to capitalize on a wide variety of situations where she can bring value to audiences. As a genealogy researcher, Lisa Lisson takes the overwhelm out of genealogy research and keeps researchers moving forward finding their ancestors. Whether researching ancestors alongside clients or writing how-to articles and books, Lisa uses her 12 years of research experience to help others build a solid research plan, find the needed genealogy records, and get the most out of those resources. Topics covered include: Details of my first ever live FREE pitching masterclass, Pitch Yourself Like a Pro (March 2021) What Lisa's business involves and how she works with her clients Why Lisa joined the Go Pitch Yourself program and how she uses what she has learned for visibility opportunities aside from podcasts The variety of opportunities that Lisa has been able to tap into and the impact that pitching has had on her business How knowing what her messages and goals were helped Lisa to confidently pitch in-person - including building relationships with affiliates Resources mentioned in this episode: Register for Angie’s FREE live pitching masterclass, Pitch Yourself Like a Pro (March 2021) Get your free downloadable version of Angie's roadmap for podcast pitching success to be notified when the Go Pitch Yourself program reopens Book a discovery call to see if Angie can support YOUR visibility needs Follow Angie on Instagram - and submit your screenshots when you're ready to Go Pitch Yourself Get your FREE copy of Lisa’s The Big Genie List Follow Lisa on Instagram, Facebook, and on her YouTube channel Visit Lisa’s website, LisaLisson.com Now it’s time for you to get out there and Go Pitch Yourself! Be sure to screenshot this episode and tag me on Instagram @angie_trueblood and let me know that you are ready to #gopitchyourself! I’ll add your post to my story and help you spread the word!  Can’t wait to connect again! Feel like you need a little support in getting started pitching yourself? >>> Get a free downloadable version of my roadmap for podcast pitching success Subscribe & Review in Apple Podcasts Are you subscribed to the podcast? If not, I’d love for you to do that today so you don’t miss ANY episodes. Click here to subscribe via Apple Podcasts! And, if you are SUPER pumped about the show, I would be so thankful if you would pop over to Apple Podcasts and leave a review. Crazy enough, reviews help other folks find my podcast and they help me get a real sense of what you love about the show. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. Much love, friend. Special thanks to Steve Woodward at PodcastingEditor.com for handling all the behind-the-scenes tech pieces of production.

Lisa Lisson is President of FedEx Express Canada. Lisa has been recognized as one of Canada’s most powerful women and received the Queen Elizabeth II Diamond Jubilee Medal in recognition of her achievements and work in her community. We spoke to her about navigating loss, the road she paved to success and how to strengthen your resilience muscle.

Lisa Lisson is the President of FedEx Express Canada and is the author of the book; Resilience: Navigating Life, Loss and the Road to Success. This episode is brought to you by Shopify. Visit Shopify.com/Manjit to start your free trial today!

Don't we all want to create more resilience and sense of belonging in our children?   Today our guest, Lisa Lisson, talks to us about how using our family history can help our kids overcome hardships and gain a better understanding of who they are.   Lisa is the author of the blog, Are you My Cousin.  In this episode, she describes how to start researching our family history and fun ways for our kids to get involved.

Are you curious about your family's past? Lisa Lisson is passionate about family history and in this episode she offers helpful advice and her best tips for finding old photos and more. Whether you are brand new to genealogy or more experienced, you are sure to take away a new insight from our conversation. See the full show notes for this episode.

Everything we talked about in this episode can be found here: https://www.buildyourbestfamily.com/podcast/episode-94

“Each day is truly a gift.” Lisa Lisson, President of Federal Express CanadaOver the past few months we’ve heard from many business leaders as they have responded to the COVID-19 pandemic. Guests on this podcast have told us how they have overcome unique challenges and we’ve heard about the many ways corporate Canada has supported communities through the crisis. Today, in our final podcast of the season, we’re continuing on the theme of leadership and resilience … but this time the story is much more personal.Ten years ago Lisa Lisson was named President of Federal Express Canada – the first woman and the first Canadian to head the company.She’d worked her way from the ground floor to the corner office – but just as her career was catching fire, she suffered a devastating personal loss that would have frankly stopped many people in their tracks. Instead, Lisa channelled her grief into an inspiring memoir and has gone on to help countless others deal with life’s challenges.

Discussion on genealogical research techniques and strategies for identifying female ancestors. Interview with Lisa Lisson, author of the blog "Are You My Cousin."

It’s true. Just as A.J. Jacobs says, “We’re all cousins!” We’re all related if we go back far enough—which is exactly where genealogists love to go—far enough. Last week we talked trees and I mentioned the metaphorical family tree—with it’s roots and branches and if you’re at all familiar with Ancestry.com, “shaky leaves” but seriously, what is this find your past movement all about and how do you actually get started finding your cousins? My guest, Lisa Lisson takes the overwhelm out of genealogy research. She is an expert researcher with 12-years of practice searching out her own family facts and helping others move forward in finding their ancestors. Lisa talks about starting where you are—right at home with resources that you have easy access to. Then, reaching out to family members and asking the right questions. Don’t worry though before you know it, she’ll have you dealing in official documents and feeling completely comfortable in the basement of the courthouse. Ready to dive in?Let’s start with Lisa’s website, Are You My Cousin? This is where you’ll find a wealth of information and resources—there’s even a FREE e-course if you subscribe to weekly emails. Lisa also has a YouTube channel with dozens of how-to videos and expert guidance. If you just want to follow along and see what this genealogy thing is all about, start by following @areyoumycousin on Instagram. Photo by Jude Beck on Unsplash Lisa also has a special interest and passion for helping her clients FIND photos—especially the older, one-of-kind prints. IF you have questions about this, be sure to reach out to her!During our conversation, Lisa mentioned the following resources …Family Tree Maker and RootsMagic which are both software programs that help you create and build your family tree on your own computer. When you’re ready to share what you’ve created or connect with others who may be working on your same lines, FamilySearch is a major data base with a shared global tree and it’s completely FREE. They host the RootsTech Conference every year. The major subscription based data bases are of course, Ancestry, Find My Past and My Heritage. As a BONUS, here’s a link to Genealogy Bargains, a site that curates the freebies and promos throughout the genealogy industry. I’m one who has up until now, been focused primarily on the family hiSTORY side of this fascinating work, but I think with Lisa’s guidance I could become more confident doing the research too. I invite you to join me in this effort. Just be warned, it’s addicting in the best way possible

A false assumption in the genealogy research process led to years of being unable to find out who my 4th great-grandmother really was. An accidental discovery in a courthouse basement led to her true identity. Learn how to think outside of the genealogy research box to find the female ancestors hiding in the family tree. As a genealogy researcher and creator of the Are You My Cousin? blog, Lisa Lisson takes the overwhelm out of genealogy research and keeps researchers moving forward finding their ancestors. Whether researching ancestors alongside clients or writing how-to articles and books, Lisa uses her 12 years of research experience to help others build a solid research plan, find the needed genealogy records, and get the most out of those resources. When not working with clients or writing genealogy articles, Lisa can be found pursuing her passion for  running, traveling with her husband or simply enjoying time with her two adult children.

April 2020 Visit our website at GenealogyGems.com for the complete show notes.   Topics: Organization with Lisa Lisson, Are You My Cousin? DNA Q&A with Andrew Lee, Family History Fanatics Evidence & Proof with Kate Eakman, Legacy Tree Genealogists The Genealogy Gems Podcast is the leading genealogy and family history show. Launched in 2007, the show is hosted by genealogy author, keynote presenter, and video producer. The podcast features genealogy news, interviews, stories and how-to instruction. It can be found in all major podcasting directories, or download the exclusive  to listen to all the episodes and receive bonus content.

Featured Guest Lisa Lisson As a genealogy researcher and creator of the Are You My Cousin? blog, Lisa Lisson takes the overwhelm out of genealogy research and keeps researchers moving forward finding their ancestors. Whether researching ancestors alongside clients or writing how-to articles and books, Lisa uses her 12 years of research experience to help others build a solid research plan, find the needed genealogy records, and get the most out of those resources. When not working with clients or writing genealogy articles, Lisa can be found pursuing her passion for running, traveling with her husband or simply enjoying time with her two adult children. Contact Links Website –LisaLisson.com Facebook Page – Are You My Cousin? Facebook Group – Are You My Cousin? YouTube – Are You My Cousin? Twitter – Are You My Cousin? Links Mentioned MediaVine – www.mediavine.com ConvertKit – convertkit.com Jessica Stansberry – Hey Jessica – heyjessica.com Melissa Culbertson – Blog Clarity – blogclarity.com Amy Lynn Andrews – amylynnandrews.com Best Advice Ever Received “That nobody would read my blog.” One Action Genealogists Can Take Right Now “They need to start their email list.” Recommended Book Stories that Stick by Kindra Hall Advice “Don't be afraid to look outside the genealogy world whether it's starting a genealogy business or whether it's in your own personal research. Don't be afraid to look for the sources outside of the genealogy world.” Action Item For your action item today I want you to focus on your education. Lisa saw specific items that she needed to learn in order to make her blog function as a business. What do you need to do to function as a business? Do you need a website to attract clients or readers? Do you need a mailing list to communicate with your clients? Do you need time tracking software or a bookkeeping program? Think about what tool would take your business to the next level and then do some research to determine how to find classes and to make that happen. News The Genealogy Professional podcast is now available on Spotify. Search for either Marian Pierre-Louis or genealogy to find it. Don't forget to follow! If you're a YouTube you can also find all the episodes of the podcast on YouTube. Don't expect any video. It's just an audio-only file with a picture but I've put it over there because some people are more comfortable with that platform. Join the TGP Action Group on Facebook! You can find it at https://www.facebook.com/groups/TGPActionGroup/ I'm continuing in my effort to get back on a bi-weekly schedule for the podcast. Eventually I'll settle on an exact release date twice a month. But in the meantime you can expect a new podcast generally every two weeks. Direct link to this post: https://www.thegenealogyprofessional.com/lisa-lisson

Today's episode of Research Like a Pro is about how to find your female ancestors. We interview Lisa Lisson, the author of the Are You My Cousin? blog. Lisa shares four helpful strategies to get around the common problems encountered when researching the women in our family tree. Join us as we talk about these proven strategies and unique record types (even cookbooks!). Links Researching Female Ancestors? You Can Overcome Those Research Roadblocks! - by Lisa Lisson at her website The Big Genie List - Lisa's list of resources, databases, and educational opportunities Lisa Lisson's website, social media, and contact: www.LisaLisson.com, Are you My Cousin Facebook Group, Facebook Page, Instagram, Twitter, Youtube, and email: lissongenealogy@yahoo.com  Coverture - article on Wikipedia about women being covered by men's legal status when married Mitochondrial DNA - article at the ISOGG Wiki https://researchworks.oclc.org/archivegrid/ https://books.google.com/ https://chroniclingamerica.loc.gov/ Research Like a Pro eCourse Study Group - more information and email list Research Like a Pro: A Genealogist's Guide by Diana Elder with Nicole Dyer on Amazon.com Thank you Thanks for listening! We hope that you will share your thoughts about our podcast and help us out by doing the following: Share an honest review on iTunes or Stitcher. You can easily write a review with Stitcher, without creating an account. Just scroll to the bottom of the page and click "write a review." You simply provide a nickname and an email address that will not be published. We value your feedback and your ratings really help this podcast reach others. If you leave a review, we will read it on the podcast and answer any questions that you bring up in your review. Thank you! Leave a comment in the comment or question in the comment section below. Share the episode on Twitter, Facebook, or Pinterest. Subscribe on iTunes, Stitcher, Google Play, or your favorite podcast app. Sign up for our newsletter to receive notifications of new episodes. Check out this list of genealogy podcasts from Feedspot: Top 20 Genealogy Podcasts

Pinterest isn't just for recipes -- it's for our genealogy, too! Genealogy blogger and Pinterest power user Lisa Lisson shares how we can use Pinterest to stay organized and how to avoid going down rabbit holes chasing bright shiny objects.  In this episode, you'll learn how to: search effectively on Pinterest organize what you find (and keep it organized) get more genealogy into your Pinterest feed You'll want to check the show notes, which have screenshots and links to everything mentioned.  Find the show notes at: amyjohnsoncrow.com/27

Lisa Lisson is one of Canada's leading CEOs and public speakers, she is known for being the first female and first Canadian President of FedEx Express Canada and as a powerful advocate for women's advancement. She leads a team of over 6,000 employees. Throughout her career Lisa has represented FedEx through numerous speaking engagements and media appearances. In her spare time, Lisa shares her personal story and life lessons through her new book, Resilience: Navigating Life, Loss and the Road to Success, and through her blog, and print, radio and TV interviews. Lisa is passionate about access to quality healthcare for all children and, in 2013, she joined the Board of the Sick Kids Foundation. Lisa is an inductee to the Women's Executive Network's Hall of Fame as one of Canada's most powerful women. Visit http://lisalisson.ca Get the Inclusion Revolution CD by Sister Jenna.  Like America Meditating.  Visit our website at www.AmericaMeditating.org.  Download our free Pause for Peace App for Apple or Android.

The first snowfall has hit the GTA and of course there are accidents all over the roads -- this is why snow tires and having a winter beater is a must. We're talking about our favourite things to do in the winter. O.J. Simpson is already making headlines after just being released from prison. Lisa Lisson stops by the studio to talk about her new book. And we've found a trick to keep your poppy from falling off your coat. Definitely Derringer for Friday November 10, 2017For more Derringer click here. See omnystudio.com/listener for privacy information.

FedEx Express Canada Joins Forces with AMBER Alert Ontario

It’s Extreme Genes’ fourth anniversary month, and this week’s episode is number 200! Host Scott Fisher opens this landmark show with David Allen Lambert, Chief Genealogist of the New England Historic Genealogical Society and AmericanAncestors.org. Fisher first shares a touching story of how a group of Florida women recently made a bet concerning their DNA tests, and how she won the pool. (Hint: The bigger prize was finding her birth family… Fisher’s cousins!) David then shares recent research which indicates second children are more likely to be trouble in school and maybe even more likely to go to prison! Hear why. Then, the mystery of the “barber pole” is revealed. Why is it red, white, and blue? It’s far from what you think! David will have the answer. Then, America’s oldest living World War II vet, Richard Overton, age 111, is back in the news. And, it’s good news! Hear about a service being performed for him by an area organization. David then spotlights LifeInThePastLane.org and a recent blog about the complications of having Southern ancestry. Next, Fisher visits with Shayne Davidson, a Michigan resident and St. Louis native. Not long ago, her research led to her what is called St. Louis’ “Rogues Gallery,” a group of 1850s and 1860s era photos, that we would today call “mug shots.” It’s the earliest surviving known collection. Shayne has researched those that had enough information on them and shares some of their stories, and how she has come to create an ebook on the subject. Then, Fisher visits with genealogist Lisa Lisson about court records, and the fascinating story about what they taught her about her ancestor. The details were juicy, and she shares how you can use these records to answer questions you may have had about an ancestor for a very long time. Tom Perry, the Preservation Authority, then answers a listener question about a large, old Quaker group photo she located in a safe deposit box. How can she properly digitize it? Tom has the answer with a great suggestion of how she can digitally note who each participant is. Hear what Tom has to say. That’s all this week on Extreme Genes- America’s Family History Show!

Lisa Lisson, president of FedEx Express Canada, knows the importance of customer experience. As a leader of more than 6,000 employees, her goal is to help them deliver the best possible customer service solutions. Meeting customer expectations wins business, but exceeding expectations leads to customer loyalty, which is the ultimate goal of FedEx Canada, even in the changing world of customer experience. There have no doubt been changes in how we work, especially in the shipping business, but at the end of the day, the most important thing is still the customer experience. To stay on top on current trends and new technology, companies need to be constantly aware of the customer experience they are providing. It can be tempting to implement new tactics quickly, such as apps and mobile programs, but if they don't match or exceed the current customer experience, they should go back to the drawing board. The growth of e-commerce and social media has greatly changed how many customers interact with brands due to their increased amount of online shopping and the ability to get goods around the world. Brands who embrace customer experience, like FedEx Canada, know that customers want to communicate with companies in their method of choice, which is why many companies have seen huge growth in chatting and other online communication. One of the reasons FedEx Canada has been so successful in exceeding customer expectations is because of their corporate culture. Lisa spends much of her time interacting with employees because she believes a good leader has to get out from behind the desk and burn shoe leather. Many of her best ideas come from interacting with employees and going out on sales calls with customers. Employees are more likely to be motivated to build customer loyalty and have a great experience when they are invested in the company and feel valued. Because FedEx Canada employees feel they are part of the team through trust and respect, they deliver on impeccable service to customers. FedEx Canada gives every employee a “toolbox” they can use to give employees a great experience. Building off the culture is an internal program called the Purple Promise. Posters cover the company's call centers reminding employees to make every FedEx experience outstanding for the customers as a way to build loyalty.             Companies that are successful at evolving with the customer experience spend a lot of time and resources measuring their success because they know they live and die by the customer experience. At FedEx Canada, that involves periodically gathering employee representatives from all areas of the customer experience and talking about what can be done in each area to improve the process. Those meetings help management see the entire process and empower employees to do whatever it takes to please the customer.             Lisa proudly tells the story of an employee who responded to a call from a customer whose package had been lost with special baby formula. When the employee saw the package was in transit but that the customer needed it right away, she called health food stores in the area until she found the formula, then purchased it on her own credit card and arranged for expedited delivery to the customer's home that evening.             By empowering employees and making the customer experience a vital part of your corporate culture, you can be prepared for industry changes and continue to create exemplary customer experiences.        

May 19, 2012 Discover what Dr. Henry Louis Gates hope to convey in the final episode of his series Finding Your Roots.   NEWS: I just returned from NGS and had a chance to visit with many listeners including: Lisa Lisson of the Are You My Cousin? blog    and Debra writes the Deb's Research blog     I also taught classes while there.  My first class was on using the iPad for Genealogy, and while I think the students learned a lot, I know I certainly did. Folks were coming up to me throughout the conference sharing their favorite apps and tricks. Great app for the Kids: Talking Tom Cat (Android)    GEM: App Jumping If you have an iPad, you probably find yourself using a couple of different apps at a time.  When you are in an app, just use four fingers and swipe side to side to jump from app to app that you currently have open.  For this to work you need to make sure that you have “Multi-tasking Gestures” activated under the “General” tab in your Settings.   GEM: Four Finger Swipe Now as you are doing the Four Finger Swipe you'll probably notice that you have some apps open that you no longer need open, and if they are open they are taking up battery resources. It's a good idea to close these down, which is more than just pressing the HOME button to get out of the app. Use four fingers and swipe from bottom to top and this will reveal a horizontal line of the apps you have open.  Press and hold one of the apps to start them all shaking and a minus sign will appear on each. Press the minus sign on each app you are not currently using to close them.     NEWS:       GEM: Dr. Henry Louis Gates Jr. What does it mean to be Latino? On May 19, 2012, the season finale of the PBS TV series that explores race and identity through the genealogy of some of America's best-known personalities, seeks to answer that question. Through the family histories of actors Michelle Rodriguez and Adrian Grenier, and Linda Chavez, an author, syndicated newspaper columnist and political analyst for FOX News, viewers will discover that Latino identity emerged from the tangled histories of European, Native-American and African peoples. The three subjects of Sunday's episode all share Spanish colonial roots, yet each views their identity very differently: as Native American, Puerto Rican, Dominican or simply Latino. At the helm of this series is Henry Louis Gates Jr.  He holds a Ph.D. in English Literature, and is the Alphonse Fletcher University Professor at Harvard University, as well as the director of the W.E.B Du Bois Institute for African and African American Research. He's best known for PBS productions like African American Lives, Oprah's Roots, and African American Lives 2. This week I was fortunate to grab some time with this very busy man to talk about the final episode of this newest series, Finding Your Roots.   Get Lisa's Free Newsletter .  If you do you'll receive my free ebook 5 Fabulous Google Search Strategies for the Family Historian absolutely free, and that's a sweet deal indeed!