Podcast appearances and mentions of owen good

Owen Good is a Northern Irish translator of Hungarian poetry and prose. Good is the translator of Krisztina Tóth's short story collection ‘Pixel', Zsolt Lang's ‘The Birth of Emma K'. His translations have been published in Modern Poetry in Translation and The Poetry Review. He also co-edits Continental Literary magazine and Hungarian Literature Online. He teaches translations too.His rendition of Krisztina Tóth's work received Close Approximations Prize and was nominated for the TA First Translation Prize, the EBRD Literary Prize, and the Warwick Prize for Women in Translation.In this episode, he spoke about his craft, work, contemporary Hungarian literature and his authors Krisztina Toth and Zsolt Lang.* For your Valuable feedback on this Episode - Please click the below linkhttps://bit.ly/epfedbckHarshaneeyam on Spotify App –http://bit.ly/harshaneeyam Harshaneeyam on Apple App –http://apple.co/3qmhis5 *Contact us - harshaneeyam@gmail.com ***Disclaimer: The views and opinions expressed by Interviewees in interviews conducted by Harshaneeyam Podcast are those of the Interviewees and do not necessarily reflect the official policy or position of Harshaneeyam Podcast. Any content provided by Interviewees is of their opinion and is not intended to malign any religion, ethnic group, club, organization, company, individual, or anyone or anything.This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrpChartable - https://chartable.com/privacy

We talk with longtime Press Row panelist, and even longer-time sports video game media leading voice Owen Good as he exits the games journalism industry. With a look back at the epochal changes that have taken place in the space in just the time spanning this show, it's an extraordinary analysis of just how much has changed in a relatively short time.  

It's time for #AskAnythingAboutPortugal Wednesday with The Food Alchemist and Good Morning Portugal! regular Owen Lloyd-Martin.Join us as we answer questions, any questions, about life as expats in Portugal, especially when it comes to our beloved food and drink!Contact/tip Owen here - owensfoodalchemy@gmail.comEverything here revolves around a love of Portugal - with the GuMPer news desk, all-points weather, community input from all angles, throughout our upbeat and cheerful 90 daily minute get-together.#AskAnythingAboutPortugalWednesdaysMore about MARIQUINHAS LICOR DE GINJA here - https://www.licobidos.com/---Looking for Expats Portugal? Click through with this link - https://expatsportugal.com/?wpam_id=27Daily excerpts from our new e-book - 'Should I Move to Portugal?" - get each new page as it's published, here - https://ko-fi.com/gmpPrefer a podcast? Try - https://www.spreaker.com/show/good-morning-portugal-radio-showConsider supporting the Good Morning Portugal! Show here - www.goodmorningportugal.comHere's what the GMP! is all about - https://sites.google.com/view/carlmunson/supportinvestSigning up with Streamyard helps us (-: https://streamyard.com/pal/4668289695875072

This week Arky and Demetri are back deep into the weeds discussing how EA captures stadium audio including chants and school-specific cries. Owen Good joins the pod because he wrote a fascinating piece on how it's done (piece linked). Owen goes thru some of the specifics of the setup, how EA created chants they couldn't record and why some stadium audio isn't even allowed in the game. Owen's Piece --> https://tinyurl.com/OwenGoodNCAAgameREMINDER: Dynasty Mode moves to Tuesday downloads starting on July 12.YouTube: tinyurl.com/ArkyYouTubeApple Podcasts: www.tinyurl.com/dynastymodeappleSpotify: www.tinyurl.com/dynastymodespotifyGoogle: www.tinyurl.com/dynastymodegoogleFollow Arky on Twitter: @ArkySheaFollow Demetri on Twitter: @DemetriRavanos

Owen McGab Enaohwo is the CEO and Co-Founder of SweetProcess, a business process management software that helps management teams and employees easily document procedures, implement processes, and manage tasks. Chad talks with Owen about taking specific root issues and building software around them, overcoming resistance to the core idea of documenting processes, and the importance of having the freedom and ability to be empowered to make changes to organizational documents that outline how you do your work. SweetProcess (https://www.sweetprocess.com/) Follow SweetProcess on Twitter (https://twitter.com/SweetProcess), Facebook (https://www.facebook.com/SweetProcess), or LinkedIn (https://www.linkedin.com/company/sweetprocess/). 52 Sample Standard Operating Procedure Templates (https://sweetprocess.ac-page.com/52sopstemplates) Follow Owen on Twitter (https://twitter.com/HYVAssistant) or LinkedIn (https://www.linkedin.com/in/owenmcgabenaohwo/). Follow thoughtbot on Twitter (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: CHAD: This is the Giant Robots Smashing Into Other Giant Robots Podcast, where we explore the design, development, and business of great products. I'm your host, Chad Pytel and with me today is Owen McGab Enaohwo, the CEO and Co-Founder of SweetProcess, a business process management software that helps management teams as well as employees easily document procedures, implement processes, and manage tasks. Owen, thank you so much for joining me. OWEN: Thanks for having me. I really appreciate you inviting me as a guest on here. CHAD: I could only return the favor as I recently went on one of the podcasts that you run over at the SweetProcess. I'm happy to have you on the show. OWEN: Great, great. CHAD: Let's dive in a little bit to SweetProcess. You know, it's a tool for documenting process. And I'm curious what led you to founding SweetProcess and creating this product? OWEN: That's a great question. So what happened was SweetProcess was actually founded in, I think, the fourth quarter of 2013. And before then, I had an agency where I would provide entrepreneurs in the U.S., so small to medium-sized business owners, with back-office support, basically, people in the Philippines doing back-office support for them here in the U.S. And so people had read these books that were very popular at that time, The 4-Hour Workweek, or the World Is Flat. And then suddenly they realize that being able to hire people abroad and outsource work was not limited to only the larger companies like the telecoms and all that that would go and hire like 150 or more people in these countries working at their phone support 24/7 and all that. So these books exposed small business owners to the idea that even they themselves can do it on a smaller scale and outsource a lot of their work. And so that's what I was doing. But the issues that I ran into was that first of all; they were coming to me with this idea that the moment they hire that immediately the person will hit the ground running and start doing the work magically, not realizing that for that to happen, there needs to have been documentation in place. Because first of all, the person you're hiring is in a different country, different culture and all that. There's that that you have going against you. But then also, they're not even with you physically where you can say you can teach them by talking to them while they're next to you. So they're in a whole different location. So the more clear your instructions are in terms of having standard operating procedures in front of them, the more easier and quickly they're going to deliver the results you want, and so that was the first thing. The second thing was they were very busy wearing so many hats. They didn't have time to document these procedures that we needed to do the work for them. So we came up with this strategy where we would meet with our clients at the time online on Zoom, not Zoom; Zoom wasn't the thing at the time. It was...what was it called? Skype. CHAD: Skype. OWEN: Yeah. So we would meet with them online, and we'd have recorded sessions with them where they would walk us through what they were doing then record those conversations. And then, someone else on my team would take this conversation and document standard operating procedure step by step from what they told us. Now, on the backend, the issue we had was to do this documentation and have tools in place so that people can actually have one place where they could go and find all these documents for our clients. It was either we were using enterprise-level tools that were first of all hard to use for my team talk less of the clients. So these tools were not even built for small to medium-sized businesses. Or we were basically hacking to get a bunch of free tools to achieve that purpose of documentation and having one place where people can go find stuff. So in the back of my mind, I was like, man, there has to be a better tool that does this. And so fast forward, I was invited as a guest on to Mixergy. It's another very popular podcast for tech startups. I don't know if you know of him. His name is Andrew Warner. And so, he has two versions of the podcast. The first version is the one where people go in there and talk about the biography of their business or themselves and how they were able to build a tech startup that sold for millions or whatever. And then the other version of the podcast was one that was behind a paid subscription where people come on; they're experts, come on there and talk about specific topics like very concrete-sized topics that people are paying him to learn from. So people could come on here to learn about sales, marketing. In my case, I was brought on there to teach the listeners how they can basically document procedures and processes so that you can hand over work and no longer be the bottleneck in their business. Lo and behold, my co-founder, Jervis, who is a programmer and now my co-founder and CTO for SweetProcess, listened to that course that I did for Mixergy. He reached out to me and said he has an idea he is working on similar to what I was talking about, the whole way of simplifying documentation. And he just had some questions about this idea he had in his head. And being the kind of person I am, open to conversation, I said, "Okay. Let's go ahead. Let's meet." So we had a conversation. And after our conversation, I was like, "Dude; I'm running into the same issue that you're talking about right now because we do this for our customers. We do the documentation for them. But the tools are not the way they should be. Instead of me just giving you ideas on how to do that, and then you go from here, would you be interested if we go ahead and work together and build this software together and build this as a company together?" And he was excited. He was like, "Okay, let's do it." And then I said, "Okay, instead of jumping ahead to build the software, one of the things I want to do is avoid a situation where the software ends up being hard to use and feature-bloated like the other software that we are running into right now. Why don't we spend some time having conversations with potential customers to totally understand this problem of documenting procedures and having one place where employees can go to find stuff and how employees can collaborate together to improve stuff?" So I wanted to really understand the problem by talking to people. So we spent like about a month or so. I spoke to more than 30 different people running different companies just to get the ideas of the problems they were having with this very specific topic. And we came back, we analyzed all the conversations, and we were able to put down a list of root-specific problems that people were having. Because people will suggest features of what they want, but if you drill down and ask them deeper and deeper like, "Why this?" You know, just going into the problem they have and try to get to the root why behind it, then you will end up having a situation where you find a bunch of specific things that are similar between all the different people you spoke to, but they are not saying the same features. So we took those specific root issues that we were coming across, and we were able to now go ahead and build our software based on that as opposed to launching a software where at the time with a lot of competitors has not as much features as they had. But we focused on simplicity. We focused on solving the root issues and getting rid of a lot of the complex stuff. Like, for instance, some of the software were focused on having some kind of feature and technology sets where it was focused on the business consultant or the expert person on the company who's going to come and document stuff. But we said, "No, the owners of the business don't care about that. It's really more about how does this help them. They don't care about the terminologies and all that." So we got rid of all the bloat and all the stuff and just focused on simplicity based on having these conversations that we had with the people that I spoke of earlier and also based on my own experience using these harder-to-use software. CHAD: Well, I really appreciate and commend that because it's a common pitfall. I'm a big believer in building software for yourself that you really understand and a product that you yourself are going to use. But some founders, when faced with that, they'll be like, "Well, I don't need to talk to anybody. I'm the customer. I know everything that is needed. And let's just do what I know we need to do." So to be in a position where you were able to take a step back from that and talk to some other people and make sure you were on the right track, that's really great. OWEN: And besides the fact of talking to people to help us streamline and simplify the software, another thing we did was open my eyes to the idea that this problem we're solving basically run across multiple different verticals or industries besides the industry I was in. The industry I was in was basically the outsourcing industry, trying to help people outsource their back-office support. But I realized that the problem was even people that actually want to use the software for documenting didn't really care so much about outsourcing work. It was more about employees they have internally being able to do work predictably and at the scale they wanted it, delivering results that they wanted, and hence they needed that documentation. So without having these conversations, you don't get to see these things that you didn't know going in. CHAD: Actually, that touches on one of the things I was wondering about, which is the market for your product is essentially every company in the entire world. [laughter] So, with such a huge potential market, are there things you've identified as who your ideal customers are or what kinds of customers come to SweetProcess on their own, what stage they're at, those kinds of things? OWEN: Great question. So what we've realized is from the customers who stay 24 months or more with us typically are the much larger companies that have over 20 employees based on the data we have. So what we found is the smaller companies, we encourage them to use SweetProcess because we always want people to start early in the process of documenting procedures. But what you realize is that these smaller companies...let me backtrack. So the software solves that problem of having documentation in place and collaborating together to improve these documents over time. And that's really because they are trying to make sure that from a production standpoint of delivering the results to their customers, they have all these instructions. And so their employees can carry out those tasks that they cannot automate. Those tasks that need to be done by human beings, employees can carry it out predictably. Now, that's them trying to deliver output to their customers. When a company is less than five employees or even less than ten employees, they don't have so much issues or worries with production. Their main biggest issue is how to get customers, how to get sales in the first place. So their focus initially is more on okay; let me figure out a system for sales. Let me figure out a system for marketing and all that. But on the other hand, when you already have 20 or more employees, to a large extent, you have figured out your sales pipeline, your marketing pipeline, and all that. And now you really want to make sure that the people you've hired can hit the ground running and do work predictably and deliver the results you want. So that's why it makes sense that these companies that have more employees tend to be the ones that have the need for the software, for what we do. CHAD: Who ends up often finding and championing SweetProcess within an organization? Is it typically someone in a leadership position like a CEO? OWEN: Great question. So it breaks down based on the size of the company. And now I'm giving you all the juice because my competitors are listening to this now. CHAD: [laughs] OWEN: But anyway, it is based on the size of the company. It's like if it's between 20 or let's say between 10 to 20-30 employees, most likely it's the CEO who has this pressure that, hey, I need to make sure that employees can go to one single place and find step by step instructions on how to do their work. I need to make sure the onboarding can be done faster. I need to make sure that if anybody leaves this company, we're not scrambling to figure out how work is done. So they start looking for a tool like SweetProcess. Now, beyond that, let's say 30 to maybe 100 employees, it's now like the CEO, not the CEO but the Chief Operating Officer, someone who the CEO has hired onboard as the person in charge of operations at the company. Now, once we get beyond that 100 to, let's say, 1,000 employee kind of thing, we're now looking at someone that is a level below the COO, the Chief Operating Officer, and those usually are the operations manager. So that's how it works; it's based on the size of the companies. It's either the CEO that's reaching out to us or the Chief Operating Officer or someone who's an operations manager at the larger companies looking to...and especially with the operations manager thing, it's usually they're trying to bring in SweetProcess to start in their department or whatever and then usually to scale-out besides their department to other parts of the company. CHAD: How do you reach those people? OWEN: So you mentioned something that the fact that the problem we solve cuts across the board, different verticals. It's not industry-specific. So that's a good and bad problem to have. Because if you're only selling to a specific industry, all you got to do is basically be everywhere anyone who is in that industry is at, all the podcasts, all the trades, and everything, just basically be there, and that's it. But because the software we sell cuts across different industries, it's kind of harder to do that. So what we decided to do is focus more on creating content around the problem itself so that when people are looking for how to solve their problem, they're able to find us regardless of the industry they are in. Mid-Roll Ad: I wanted to tell you all about something I've been working on quietly for the past year or so, and that's AgencyU. AgencyU is a membership-based program where I work one-on-one with a small group of agency founders and leaders toward their business goals. We do one-on-one coaching sessions and also monthly group meetings. We start with goal setting, advice, and problem-solving based on my experiences over the last 18 years of running thoughtbot. As we progress as a group, we all get to know each other more. And many of the AgencyU members are now working on client projects together and even referring work to each other. Whether you're struggling to grow an agency, taking it to the next level and having growing pains, or a solo founder who just needs someone to talk to, in my 18 years of leading and growing thoughtbot, I've seen and learned from a lot of different situations, and I'd be happy to work with you. Learn more and sign up today at thoughtbot.com/agencyu. That's A-G-E-N-C-Y, the letter U. CHAD: Do you find that there's resistance to the core idea of documenting process? OWEN: Oh yes. There's resistance in different levels. Sometimes people think it has to be, you know, robotic, and sometimes they think it has to be complicated. Then it's also "I don't have time to handle the documentation." I hope that I also get to share some cheat codes on how to actually do that on this podcast. I don't want to leave the listeners just hearing about the history of the company but also giving them in case they're in that stage in their company how to go about it. CHAD: Well, that's exactly what I was going to ask you about, so yes. OWEN: Good, good. So, first of all, if you think about it, you only need to document procedures only at a time when you're trying to document how a task that you do on a repetitive basis, recurring basis. Because if a task is a one-time thing that you're never going to do ever again, well, there's really no need to document it. So we're now left with only recurring tasks. Now, people might just want to get excited and start documenting just because it's based on a recurring task. But I say, no, hold your brakes. First of all, let's have this conversation with the employees and managers or whatever and say, "I know we've been doing this over and over again. But is this task necessary?" Because it might just be tribal knowledge thing where we've always done this, so let's keep doing it. No. But if you have that critical conversation and say, "Okay, is this very thing that we've always done, is it necessary or not?" If the answer is not necessary, okay, simply and quickly eliminate it. There's no need to start documenting how that task is done. If it's not necessarily, eliminate it. If it's a situation where you already have procedures or processes in place, and they are already existing, and you're trying to come into a software like SweetProcess, even before you start importing those documents, I want you to take a look at those documents and say, "Are these things documenting tasks that are even necessary in the first place?" And if they are not, eliminate them. So now, let's say we are at the point where you've eliminated stuff that is not necessary. The recurring task left you have no choice, but you need to do them. Now let's break those two tasks into two categories. The first category is revenue-generating tasks, basically, tasks that bring in money to the company. And the other one is, you know, they're not necessarily revenue-generating, but they're necessary and more of the operation side of things. You need to do them. They don't bring in revenues, per se, but you need to do them to produce whatever stuff that you've promised the customer. So people might be excited to want to jump in and start documenting the tasks that bring in revenue. But I say don't do that because if you start that and you document those tasks that bring in revenue, you're also going to be tempted to say, "Okay, let me go find employees or new employees or sales whatever to come and start doing those activities that bring in revenue that I just documented." Now you're going to get more people or more customers coming into the chaos that is already in there because there are a lot of bottlenecks. So I say focus on these bottleneck tasks first. Find the biggest bottleneck that takes the most of your time. Start from there first. And then, once you've documented how that task is done, you find the next biggest bottleneck, you document that, and you move to the next one. Before you know, you've eventually documented all the big bottlenecks in your day and the time of your manager and all that stuff. And you guys are now freeing up time to focus on these nice income-generating activities. So the next question is okay; I've figured out a big bottleneck task to focus on. How do I document it? Does it have to be an encyclopedia? The answer is no. I want you to do one thing, install that mindset of continuous improvement in your mind, install that mindset of continuous improvement in the mindset of your managers as well as your ground-level employees. Once you have that mindset in place, it basically gives you the permission to say, "Okay, we're going to start from version 1.0 today, which is going to be rudimentary and not have that much in there." But we're telling ourselves since this is continuous improvement, it's going to keep improving as we go. So the first thing you do is document what I call a minimum viable procedure, which is just a fancy way of saying a procedure that has the title of the procedure and the title of each of the steps. That's the first thing. And the best time to even do such a thing is while you're doing the task itself because at that point, it's highest and best in your memory so it's easy to just, you know, whether you're using a tool like SweetProcess or using whatever tool, that's the best time to actually document that minimum viable procedure. So title of the procedure, title of each of the steps. And that's it. What do you do next? How do you get more details filled in? First of all, I don't want you to think it's only you that will be responsible for filling in the details. It needs to be a collaborative thing. So get your employees involved, anybody who you've trained verbally on the task before on how to do it. It could be a manager or some ground-level employee who you've trained verbally on how to do the task. Say, "Okay, I just documented this procedure. Here are the steps for the procedure. You've already done the task before. Come and collaborate with me to fill out the details." So now the employee goes in there and starts step number one, starts entering the details in there. And also, let them know that the details they're going to each step doesn't have to be 100% perfect. It just needs to be enough instructions in there, be it text, be it screenshots, or whatever, that at least someone else can take these details that they've put in there and at least get started. Again, the goal is not to be 100% perfect with the end results of each procedure. At least if someone can take a procedure and get 60% of the way towards the output, that's a good place to be so because, again, we've installed that mindset of continuous improvement. Besides collaborating together to fill out the details of the document, how do you then continuously improve the document? This is the cheat code there for this one now is anytime an employee is carrying out a task, you need to make sure that they are also looking at that procedure that you guys have built together because a lot of the insight that comes around improving a document comes when they are actually doing the work; it's not from when they are documenting how the work is done. But when they are doing the work is where the aha and all these things comes to them. So let's say a document or a procedure has ten steps. Now the employee is doing the work, and the procedure is right in front of them. They are now able to say, "Okay, why do we need ten steps for this? I just found a better way. We probably just only need four steps." Now they can now take that input; hopefully, it's a proactive employee that we all want; they can take that input and pass it back to you. And that document can be improved based on that feedback. Or they might come across some new way that was not even encountered for or discussed in the document, and now that feedback can as well be passed to you so that you can improve that document based on the feedback. But you see how all these things I've talked about, if you don't have the right software in place, it might be a little bit tricky. And that's why when we built SweetProcess, we made sure that it has everything in one place where the documentation side of things and how to collaborate together with the team to document is in one place, as well as the actual aspect of getting work done, which is assigning tasks. So, for instance, in SweetProcess, you cannot assign a task to someone that is not based...every task you assign to someone must be based on an underlying procedure you've already documented. So when the employee is actually getting the work done, the instruction is right there in front of them as they are getting the work done in real-time. And if they come across any changes or anything, they can pass that back to you, the manager, who you can make changes on their behalf. Or, if they are the proactive employee, they can literally click a button to edit the underlying procedure and make the changes while giving you the management oversight. So all these insights that I've shared about how to do it regardless of whether you use SweetProcess was based on our initial finding when we had all these conversations, and we put it in together and packaged it into our software. CHAD: I'm glad that you touch on this idea of continuous improvement, one, because it's one of our core values at thoughtbot is continuous improvement. And I think it's one of the challenges that we have despite it being one of our values. We've been around for 19 years now. We have a very robust internal documentation handbook, procedures, and the way a lot of things are done. And I think it's very easy for someone to show up in that environment and even have all of the best intentions about practicing continuous improvement. But when so much is already laid out for you, it can become easy to fall into the trap of saying, "Well, the answer to everything is here, and I don't need to worry about improving it because clearly..." I don't know; it just builds up this culture of like, we've got things figured out. And it's easy to just fall into the mindset I think of just blindly following the things there and not actually looking at them critically while you do it. OWEN: Well, I think that is the wrong way to think about stuff because maybe people are thinking, oh, documenting might make the employees robotic, and maybe they don't have a say in what's going on because maybe the instruction has been passed on to them, and that's it. But the way we want people to think about this and the way we built the software is that it needs to be a collaborative thing where it's not just one person that does it. So that's why in this software and in our software, we allow even the ground-level employee who has been assigned tasks based on the underlying document they are empowered to literally go in there and click the edit button and make the changes to it, knowing that yes, the manager or the owner of the company still has management oversight to approve the changes. But then, even deeper than that, from a cultural standpoint, what other way can you have your voice heard in a company than when you have a tangible role in the actual improvement of how the work is done? Because that's what the procedures are, right? Your document procedures for how work is done. Guess who is doing the work? You. And if you have the ability to, and you are empowered to make changes to the documents that outline how you do your work, that is you literally having your voice heard. On top of that, I think documenting procedures allows you to be more creative. So imagine if you're a manager and there's a specific task you do maybe every three months, and you don't have a document for it. Now, at the time it comes when you need to do this task three months from now, you're going to have to start context switching, remembering okay, how do I do this? Spending all this time trying to figure out how to do something and then when you figure it out, now you're going to spend time doing it. But imagine if, on the other hand, you had the instructions right there in front of you. You don't have to spend one single minute remembering anything. The instructions are right there in front of you. You get started on doing the task; what does that allow you to do? First of all, it allows you to get the task done faster, but then it also frees up your mind to start asking yourself the question like, how can I make this be done better? How can I improve this stuff? How can I get rid of some of these steps? That's where the creativity comes in. And you start thinking of new and better ways to get things done. Because remember, documenting procedures is all about, okay, creating steps and instructions for how those tasks that you cannot automate that will be done by human beings are done the right way. But eventually, they get to certain points wherein parts of the task, you can figure out certain things to automate, and you get rid of the manual aspect of human beings doing it. So this is where this whole creativity comes into the whole thing of documenting. That's the way to think about it. CHAD: Yeah, that's great. One of the tools, additionally, or techniques that we use a thoughtbot too is there are times where you might have a sense that something isn't quite working right or be improved, or maybe a non-technical person is the one doing the task. And they have a sense that it could be better, but they don't necessarily have the skills to know how to automate it or something like that. To have people come together in what we call a retrospective format where you're identifying things that might be better or could be improved. You're talking about them and coming up with action items for improving them. It's is a nice forum that we have for talking about maybe the more vague feeling that someone has that something could be better and then coming up with a way to improve it as a team. Is that something that you do at SweetProcess? OWEN: Well, yeah. So we have a bunch of different tasks that we do. And every now and then, we get to a point where we asked ourselves, is there a way we can automate this so that we don't have to do…? I'll give you an example. Every time...before we automated this when someone signs up for SweetProcess, a lot of our customers come through us creating content that addresses these questions all around documenting and how do you scale the operations of your company and so on and so forth. So a lot of people come through our content. And as a result of coming through our content, they get into our email automation. We use ActiveCampaign, and they get into our email automation. And before, in the past, before we automated this when someone came in, they get into our email list, and then eventually, they sign up for a trial of our software. And then, we will get this email about it, and we will have to manually go into the tool that we use for our email automation and change their status so that they don't keep getting emails from us as if they were not trial. That became a thing where we were doing too much. And we said, you know, "Hey, let's get some engineering on this," and basically got API integration built directly with our software so that when someone signs up for trial, it looks to see is this person already in the email list as someone who's not a trial user? Yes. So let's move them in a different...tag them the right tags and put them in a different category so that now they receive a whole bunch of different emails. But the signal for us to decide that we needed to automate that stuff was doing it manually. Although we had step-by-step instructions on how to do it, it was still taking time. And so we said, "Okay, can we automate this?" And so we got to the level where we automated the stuff, and now it's not a thing that we have to even worry about or have someone do. It's just automated. CHAD: You have a degree in computer science, right? OWEN: Yes. CHAD: Do you wonder or…because I sort of have this theory about myself too because I have a degree in computer science as well. But I'm now still doing some development but in operations as well. And sort of this systemized thinking or systems thinking, do you think it comes from our technical backgrounds, your technical background? OWEN: I think you can say part of it was enhanced by this, but I've always had this mindset of when I see things like maybe if I go to a company and I see how customer service is happening or how they produce things, I've always been fascinated with how things move around within the different parts of a company to end up with the outcome that I'm trying to achieve. Like, people might be having fun watching music videos, but I don't mind sitting down and watching a manufacturing plant like a video showing how they...because I've always been fascinated with how things come together to make the output. And so then you throw in the computer science degree there, and that also enhances that thinking. So I think from my own standpoint, it was just me personally always wanting to know the ingredients that you put together to make something happen. I'm always fascinated by stuff like that. So I'm always thinking systems-wise. CHAD: That's great. If folks want to get in touch with you or try out SweetProcess, where are the different places that they can do that? OWEN: So obviously, they can go to sweetprocess.com. And you'll be welcome to try out a free 14-day trial of the software. But one of the things I want to leave with you as a gift is I've shared with you how to go about documenting procedures. But you might also want to have templates in front of you so that you're not starting from a blank screen. You have a bunch of… What I'm offering is about 52 standard operating procedure templates that you can download right after this interview. You can go to sweetprocess.com/giantrobots, and you'll be able to download it. And that's sweet like candy, process like process, forward slash giant robots just like the name of this podcast or sweetprocess.com/giantrobots. And you'll be able to get a PDF that contains 52 standard operating procedures, and from there, you can tweak it and build upon the templates. CHAD: That's awesome. I'll make sure that we link that in the notes, which will be right in people's podcast player too. OWEN: Thanks for having me on the call. I really appreciate it. CHAD: Yeah, if folks want to get in touch with you, where are the places where they might do that? OWEN: owen@sweetprocess.com, very easy. CHAD: Awesome. Thank you so much for joining me. You can subscribe to the show and find notes for this episode at giantrobots.fm. If you have questions or comments, email us at hosts@giantrobots.fm. And you can find me on Twitter at @cpytel. This podcast is brought to you by thoughtbot and produced and edited by Mandy Moore. Thanks for listening, and see you next time. ANNOUNCER: This podcast was brought to you by thoughtbot. thoughtbot is your expert design and development partner. Let's make your product and team a success.

In this podcast, Owen Good, Head of Economic Advisory at the Centre for Economics and Business Research (Cebr), chats to Karolina Pilcher, Senior Strategy & Research Manager at Jersey Finance, about a major research project that Cebr has undertaken to understand the contribution of Jersey's financial services sector to global value chains.

Owen Good from Polygon joined the show to reflect on the life and legacy of legendary NFL coach and commentator John Madden.

There is one fruit that reigns above all others. A fruit whose protective peel hides untold possibilities for play. Is there any other fruit that can play a pivotal role in the future of gaming? No, say I, and Sony agrees. This week on the EXP Podcast, we talk about patents, peripherals, and bananas. Show Notes: - Runtime: 38 min 38 sec - "Sony's latest patent application: a banana PlayStation controller," by Owen Good via Polygon - Music by Brad Sucks

It's an old-school throwback Press Row Podcast! It's 2013 all over again as Owen Good, Bryan Wiedey, and Rich Grisham get together to compare their next-gen console launch experiences - only this time it's Xbox Series X and Playstation 5!

The OG with Ovies and Giglio, heard weekdays from 3-6 on 99.9 The Fan. On this edition of the show, the guys lament on the fact that they were supposed to be at ACC Kickoff this week in preparation for the college football season. The guys also give us their "All OG" team from over the weekend including some interesting choices. From ESPN, Brooke Pryor joins the show to talk about the NFL season and the chances the preseason happens at all. Also, in honor of conversations heating up about bringing back various sports video games, Owen Good, from Vox Media, stops by to discuss the most talked about games and why they're so popular. Lastly, after a rousing round of "You're Full of It, Giglio", Rand a capella's the news before Giglio leaves us with a parting shot for the end of the day.

This week we're happy to welcome Owen Good back on the show. Owen is a literary translator from Hungarian to English and editor of the literary website Hungarian Literature Online. His translation of Krisztina Tóth's Pixel is out now.

It's a new world as Microsoft and Xbox have reinterpreted their existing Services Agreement (binding all Xbox Live account holders) under new "Community Standards" in some...interesting...ways. Who determines what is "a little bit" of trash talk, and whether or not it is "clean"? When are prizes and giveaways "frequent", "regular", or "repetitive"? Is music in voice chat really "inappropriate"? What makes a political position "controversial"? Is requesting redress for damages or losses in the form of compensation from Xbox now tantamount to fraud? What about playing a game before its release date, or disclosing its "surprise ending" (and what makes it a surprise)? And...who watches the watchmen, anyway? All this, plus EA's reactions to Anthem and its own new world in the age of the influencer, in today's Virtual Legality. CHECK OUT THE VIDEO AT: https://youtu.be/z9khLd4hlKQ For more on the issues presented by guidelines instead of rules: "Virtual Legality #50 - On the Tyranny of "Guidelines": A PlayStation Story (Hoeg Law)" (https://youtu.be/-ZPlpI1WeTQ) #XboxLive #Anthem #VirtualLegality *** Discussed in this episode: "Electronic Arts says the old way of releasing games doesn't work anymore" PCGamer - May 7, 2019 - Andy Chalk (https://www.pcgamer.com/electronic-arts-says-the-old-way-of-releasing-games-doesnt-work-anymore/) "Xbox Live’s new standards try to define acceptable trash talk" Polygon - May 2, 2019 - Owen Good (https://www.polygon.com/2019/5/2/18527220/xbox-live-community-standards-update-toxic-behavior-harassment) "Community Standards for Xbox" (https://www.xbox.com/en-US/Legal/Community-Standards) "Microsoft Services Agreement" Updated May 1, 2018 (https://www.microsoft.com/en-us/servicesagreement) Electronic Arts "Legal" Terms (https://www.ea.com/legal#1) *** FOR MORE CHECK US OUT: On Twitter @hoeglaw At our website: https://hoeglaw.com/ On our Blog, "Rules of the Game", at https://hoeglaw.wordpress.com/ On "Help Us Out Hoeg!" a regular segment on the Easy Allies Podcast (formerly GameTrailers) (https://www.youtube.com/channel/UCZrxXp1reP8E353rZsB3jaA) Biweekly on "Inside the Huddle with Michael Spath" on WTKA 1050

With Borderlands 3 now an Epic Games Store exclusive, the war between Epic and Valve seems to be heating up...hotter than a round of Fortnite (or DOTA). Epic is no stranger to brash and impetuous characters, but is their exclusive-buying policy proving to be more brash and impetuous than any of them? And what about that time they told the world they'd never steal a game from Steam again, before changing course not three weeks later? Finally, what does Steam's response to fans "review bombing" the Borderlands series' other entries tell us about just how seriously they are taking Epic's emerging threat to their empire. CHECK OUT THE VIDEO AT: https://youtu.be/It_P1KYyC80 #Epic #Steam #VirtualLegality *** Discussed in this episode: "Epic on pulling Metro Exodus from Steam: 'We don't want to do that ever again'" PCGamer - March 21, 2019 (https://www.pcgamer.com/epic-on-pulling-metro-exodus-from-steam-we-dont-want-to-do-that-ever-again/) "Epic's move into digital game distribution is a shot heard 'round the gaming world" GameDailyBiz - December 5, 2018 - Mike Futter (https://gamedaily.biz/article/433/epics-move-into-digital-game-distribution-is-a-shot-heard-round-the-gaming-world) "We've had a lot of discussions about this since GDC." Twitter Thread - April 1, 2019 (https://twitter.com/TimSweeneyEpic/status/1112814870129504262) "Epic's Tim Sweeney: Exclusivity deals are 'up to developers and publishers'" GameDailyBiz - April 5, 2019 - Sarah LeBoeuf (https://gamedaily.biz/article/749/epics-tim-sweeney-exclusivity-deals-are-up-to-developers-and-publishers) "Valve targeting ‘off-topic review bombs’ in Steam user reviews" Polygon - March 15, 2019 - Michael McWhertor (https://www.polygon.com/2019/3/15/18267720/valve-steam-user-review-bombings-scoring-update) "Review-bombed Borderlands 2 is the first to have user scores thrown out by Steam" Polygon - April 6, 2019 - Owen Good (https://www.polygon.com/2019/4/6/18298215/epic-games-store-review-bombs-steam-borderlands-2) *** FOR MORE CHECK US OUT: On Twitter @hoeglaw At our website: https://hoeglaw.com/ On our Blog, "Rules of the Game", at https://hoeglaw.wordpress.com/ On "Help Us Out Hoeg!" a regular segment on the Easy Allies Podcast (formerly GameTrailers) (https://www.youtube.com/channel/UCZrxXp1reP8E353rZsB3jaA) Biweekly on "Inside the Huddle with Michael Spath" on WTKA 1050

This week we chat with Owen Good, a literary translator from Hungarian to English, a teacher, and the editor of the literary website Hungarian Literature Online or HLO. Owen is originally from Northern Ireland and has been living in Hungary since 2011.

The multi-tiered release of Madden NFL 19 is now complete and the game is fully in the wild! After last week's 90 minutes of first impressions, this review roundtable episode of the Press Row Podcast features a full panel of sports game experts discussing everything to do with Madden NFL 19 - going through areas such as gameplay, Franchise, Ultimate Team, and Longshot. On the show this week: Bryan Wiedey, Pastapadre/Sporting News/Hit the Pass (@pastapadre) Rich Grisham, OOTP Developments/Hit The Pass (@richgrisham) Kat Bailey, USgamer (@the_katbot) Daniel Baesel, UberYoutuber (@danielbaesel) T.J. Lauerman, ThatSportsGamer (@thatsportsgamer) Owen Good, Polygon (@owengood) Full written reviews for Madden NFL 19: Sporting News - USgamer - Polygon

We look back on the NCAA Football franchise five years after the release of the final edition in the series, NCAA Football 14, on this episode of the Press Row Podcast. The discussion includes a recap of what led to the demise of college sports video games, whether a return is possible in the five years ahead and what would need to happen for that to occur, and the various challenges a video game developer faces with college sports beyond just the current legal complications. Finally, there's some reminiscing over favorite memories playing NCAA Football, from both the panelists and listeners who supplied theirs on Twitter this week. On the show this week: Bryan Wiedey, Pastapadre/Sporting News/Hit the Pass (@pastapadre) Rich Grisham, OOTP Developments/Hit The Pass (@richgrisham) Owen Good, Polygon (@owengood) Supporting Articles: The Reasons We Loved The NCAA Football Series (Polygon)  Why NCAA Football (And College Sports) Video Games Haven't Returned After Five or More Years Absence (Sporting News)

This week we welcome back some good friends to see what they've been up to sports game-wise (and everything else)! Owen Good and MillsGamingTV join host Rich Grisham to chat all about their love of Super Mega Baseball 2, the announcement of a new Pro Evolution Soccer, the hope for the future of NBA Live, and a lot more. On the show this week: Rich Grisham, OOTP Developments/Hit The Pass (@richgrisham) Owen Good, Polygon (@owengood) MillsGamingTV (@millsgamingtv)

A wide open field in 2017 has resulted in the most unpredictable and fascinating Sports Game of the Year voting yet! While many of the games were fantastic in general they all had some serious flaws that detracted from their full potential, and because of that expect there to be no consensus "best" game that will sweep its way to a victory. Will MLB The Show 17 repeat off last year's win with MLB 16? Will NBA 2K18 bounce back or fall even further after the award-winning 2K16 preceded 2K17 slipping to third? Will Madden NFL 18 continue the upward trajectory that saw Madden 17 finish the highest ever for the series as the runner-up last year? Or will it be another game coming from farther back in the pack in a surprise result? On the show this week: Bryan Wiedey, Pastapadre/Sporting News/Hit the Pass (@pastapadre) Rich Grisham, OOTP Developments/Hit the Pass (@richgrisham) Owen Good, Polygon (@owengood) T.J. Lauerman, ThatSportsGamer (@thatsportsgamer) Kris Jardine, SnaggleJ (@snagglej) MillsGamingTV (@millsgamingtv)

In each episode of Quality Control, a Polygon editor talks to a critic after they review a new game, movie or piece of gear and allows them to add a little bit of extra context and insight. Why did they feel the way they did? What do they wish they had been able to discuss in more depth in their review? Also: Did they play it wrong? This week, Polygon’s Owen Good joins co-host Charlie Hall his part of the review of Star Wars Battlefront 2. https://www.polygon.com/2017/11/20/16682342/star-wars-battlefront-2-review Learn more about your ad choices. Visit megaphone.fm/adchoices

Whether it’s the VC in NBA 2K18 or the increased presence of “loot boxes” in games like Star Wars: Battlefront II and Forza Motorsport 7, the influence on development directly related to monetization efforts is at the forefront of discussion right now amongst gaming press and consumers. In this episode of the Press Row Podcast the panel covers why it has taken until now for such immense backlash to formulate, the necessity of publishers/developers to find ways to generate digital revenue post-release, whether games focusing on single-player experiences are going extinct, and also debate the concept of loot boxes being tantamount to gambling. On the show this week: Bryan Wiedey, Pastapadre/Sporting News/Hit the Pass (@pastapadre) Richard Grisham, OOTP Developments/Hit The Pass (@richgrisham) Owen Good, Polygon (@owengood)

NBA 2K18 and NBA Live 18 came upon their respective releases having traveled dramatically different paths to get there. NBA 2K has grown into the second biggest sports game in the world and is guaranteed to be a smash hit now annually. NBA Live is simply trying to recapture some credibility after eight years defined more by its cancellations than even its sub-par editions. In this episode of the Press Row Podcast both games are examined closely, with areas such as accessibility, gameplay, franchise and story/career modes discussed. The Nintendo Switch version of NBA 2K18 is evaluated and compared to the experience on other platforms. The big post-release subjects related to NBA 2K18 - uproar over the aggressive implementation of VC and vanishing MyPlayer characters - are of course also major subjects. Each basketball game offers advantages over their competitor to consider, but which game is the right one for you? On the show this week: Bryan Wiedey, Sporting News/Pastapadre/Hit The Pass (@pastapadre) Richard Grisham, OOTP Developments/Hit The Pass (@richgrisham) Owen Good, Polygon (@owengood) MillsGamingTV, Operation Sports (@MillsGamingTV) Kat Bailey, USgamer, (@the_katbot) GamerSaloon lets you play any game, any time, for any amount of money to win cash prizes. Compete against your friends or anyone in the GamerSaloon community in dozens of individual or team-based competitions. It's safe, secure, and fun! Sign up today by downloading the app or go to GamerSaloon.com and use the code 'pressrow' to get a 50% bonus on your initial deposit. Help the Press Row Podcast and have a lot of fun while you do it!

This week, Martha has so much to talk about that she runs out of time, Stephen espouses the virtues of building your own gamedev tools, and Mark names the episode after a Star Trek thing because it's his birthday today so he gets to.Discuss this episode on Reddit using this thread in r/gamedev. Intro to Linguistics for Game Developers 0:03:31 Martha MegarryAudioGame DesignThe Legend of Zelda's Hylian Language - FandomThe Language Creation SocietyA list of constructed languages in video games. - WikipediaMyst's created language, D'ni. - FandomUK Professors Go Primal With 'Far Cry' - Gail Hairston, University of KentuckySIL's Glossary of Linguistics article on sonority scale - SILSkyrim's Dragon Shouts - Matt Miller, Game InformerOmniglot is an encyclopedia of writing systems and languages - OmniglotThe Conlangers Library game list - Conlangers LibraryNo Man's Sky guide: alien races, languages and Monolith puzzles - Jeffrey Parkin, PolygonThe Rosetta Stone in Fez (Pretty obvious clue in hindsight.) - mykwud, YouTubeTwitter Blowup Leads to Sudden Cancellation of Fez II -  Owen Good, KotakuPlaying the Birth and Death of Language in 'Dialect' - Alex Roberts, WaypointScientology's enturbulating lingo -  Britt Peterson, The Boston GlobeKathryn Hymes on Twitter - @chiclashaw, TwitterThe Language Construction Kit, a book Martha recommended, is available for free… - bookDescribing Morphosyntax: A Guide For Field Linguists is the other book Martha r… - bookSpeaking ‘Star Trek': Meet the Man Who Made Up the Klingon Language - Matt Blitz, Popular MechanicsThe Klingon Language Institute is a thing that exists.International Phonetic Alphabet - WikipediaMass Effect: Meeting the Elcor Ambassador - Thieving HIppo, YouTubeGaming's favorite VR mouse uses sign language in the cutest way - Allegra Frank, PolygonCantonese vs. Mandarin - Off the Great Wall, YouTubeFeast Your Eyes on This Beautiful Linguistic Family Tree - Arika Okrent, Mental FlossThe Conlangery Podcast is a neat podcast about linguistics and conlang. - Podcast Making Your Own Tools 0:44:57 Stephen McGregorTools We referenced a few of our episodes during the show: "75% sure.""The Stevechievement."GDC 2017 Special (Part 1)GDC 2017 Special (Part 2)Stephen's tool he recently made for Fingeance. - Stephen McGregor, TwitterTech Toolbox microtalks at GDC 2017 - GDCOur friends at Howling Moon made Super Fast Soft Shadow. - Unity

This week, Martha has so much to talk about that she runs out of time, Stephen espouses the virtues of building your own gamedev tools, and Mark names the episode after a Star Trek thing because it's his birthday today so he gets to.   Discuss this episode on Reddit using this thread in r/gamedev. Intro to Linguistics for game developers 0:03:31 Martha Megarry Category Audio Game Design The Legend of Zelda’s Hylian Language - Fandom wiki The Language Creation Society A list of constructed languages in video games. - Wikipedia Myst’s created language, D’ni. - Fandom wiki “UK Professors Go Primal With 'Far Cry'” - Gail Hairston , University of Kentucky SIL’s Glossary of Linguistics article on sonority scale - SIL “Skyrim’s Dragon Shouts” - Matt Miller, , Game Informer Omniglot is an encyclopedia of writing systems and languages - Omniglot The Conlangers Library game list - Conlangers Library “No Man’s Sky guide: alien races, languages and Monolith puzzles” - Jeffrey Parkin , Polygon The Rosetta Stone in Fez (Pretty obvious clue in hindsight.) - mykwud , YouTube “Twitter Blowup Leads to Sudden Cancellation of Fez II” - Owen Good , Kotaku “Playing the Birth and Death of Language in 'Dialect'” - Alex Roberts , Waypoint “Scientology’s enturbulating lingo” - Britt Peterson , The Boston Globe Kathryn Hymes on Twitter - @chiclashaw , Twitter The Language Construction Kit, a book Martha recommended, is available for free… Describing Morphosyntax: A Guide For Field Linguists is the other book Martha r… “Speaking ‘Star Trek’: Meet the Man Who Made Up the Klingon Language” - Matt Blitz , Popular Mechanics The Klingon Language Institute is a thing that exists. International Phonetic Alphabet - Wikipedia “Mass Effect: Meeting the Elcor Ambassador” - Thieving HIppo , YouTube “Gaming’s favorite VR mouse uses sign language in the cutest way” - Allegra Frank , Polygon “Cantonese vs. Mandarin” - Off the Great Wall , YouTube “Feast Your Eyes on This Beautiful Linguistic Family Tree” - Arika Okrent , Mental Floss The Conlangery Podcast is a neat podcast about linguistics and conlang. - Podcast Making your own tools 0:44:57 Stephen McGregor Category Tools We referenced a few of our episodes during the show: "75% sure." "The Stevechievement." GDC 2017 Special (Part 1) GDC 2017 Special (Part 2) Stephen’s tool he recently made for Fingeance. - Stephen McGregor , Twitter Tech Toolbox microtalks at GDC 2017 - GDC Our friends at Howling Moon made Super Fast Soft Shadow. - Unity Asset Store

The start of the sports gaming season is nearly upon us and in this episode of the Press Row Podcast the panel looks ahead by playing a game called "Pick One." Each person picks the one sports game they would choose this fall - and only one - then choose the one sports game franchise as their 'gotta have it.' Also discussed: impressions of Fire Pro Wrestling World and the latest with MLB The Show 17. On the show this week: Rich Grisham, Out of the Park Developments/Hit The Pass (@richgrisham) Owen Good, Polygon (@owengood) T.J. Lauerman, ThatSportsGamer (@ThatSportsGamer) Chris "MillsGamingTV," Operation Sports (@MillsGamingTV)

In our second-longest ever, Mark explains the difference between an API and an SDK (and why it's important to know), Martha got her phone mugged and lost all her mobile game saves, and Stephen leads a discussion about designing for difficulty in your games (but mainly as an excuse to talk about fighting games again).All this, plus your nice hosts celebrate 30 episodes, and Mark doesn't edit out something Martha asks him to, but only because Martha was the one who edited this episode. Runtimes, SDKs, and APIs 0:02:31 Mark LaCroixToolsPopular RuntimesJava Virtual Machine - WikipediaAIR Runtime - WikipediaDalvik runtime - WikipediaAndroid Runtime (ART) - WikipediaCommon Language Runtime (.NET) - WikipediaArticles“A Primer For Unity Developers: What The Heck Is Mono?” - - Logan Booker, Lifehacker AU“What is the Difference Between an API and an SDK? - Kristopher Sandoval, Nordic APIs BlogStarling 2  - Starling WikiCitrus EngineGeneric Animation Framework Mobile Games 0:23:34 Martha MegarryGamingHardwareSlayin review - Chris Carter, DestructoidQuizUp is trying to reinvent itself by turning into a social network - Josh Lowensohn, The VergeAlphabear Review – Why Do Bears Like Spelling Bees? - Gamer BloggerHow to Monetize an Infinite Runner - Michail Katkoff, Game AnalyticsVirtual Buttons Are Holding Mobile Games Back - Muir Freeland, Game DeveloperMiyamoto Plays Super Mario Run, Eats Cake - BuzzFeed Multiplayer, YouTubeCivilization Revolution 2 is a Good Mobile Game, But is It a Good Civ Game? - Alex Newhouse, GameSpotTurns out, Hercules is both Greek and Roman. - Tufts UniversitySmash Hit Is The Most Addictive Android And iOS Game Of The Year So Far - Mihir Patkar , Make Use OfI've been texting with an astronaut - Laura Hudson, Boing BoingSpaceteam review - Rich Stanton, Eurogamer Difficulty 0:54:27 Stephen McGregorGame DesignStreet Fighter V Fans Are Not Sure What To Make Of Seemingly Simplistic Newcome… - Ian Walker, KotakuYomi - Urban dictionaryZelda: Breath of the Wild's first DLC pack sounds really neat - Samit Sarkar,, PolygonHard Mode: Good Difficulty Versus Bad Difficulty - Paul Suddaby, Envato Tuts+Difficulty is Difficult: Designing for Hard Modes in Games - Daniel Boutros, Game DeveloperWhere Did the Challenge Go? The Problem with Skyrim - j-u-i-c-e, Level SkipThe Civilization series has a difficulty problem, and Civ 6 solves it without e… -  Jordan Forward, PCGamesNhttps://www.reddit.com/r/changemyview/comments/6cg9k1/cmv_dark_souls_isnt_hard_… - Vectornaut, r/ChangeMyView, RedditYoshi's Woolly World is tougher than it looks, but only if you want it to be - Matt Gerardi, AV ClubTim Schafer recalls when Steven Spielberg asked for a hint in Day of the Tentac… - Owen Good, PolygonTim Schafer's take on 'good puzzle theory' and being stuck as entertainment - Micheal McWhertor, Polygon

In our second-longest ever, Mark explains the difference between an API and an SDK (and why it's important to know), Martha got her phone mugged and lost all her mobile game saves, and Stephen leads a discussion about designing for difficulty in your games (but mainly as an excuse to talk about fighting games again). All this, plus your nice hosts celebrate 30 episodes, and Mark doesn't edit out something Martha asks him to, but only because Martha was the one who edited this episode. Runtimes, SDKs, and APIs 0:02:31 Mark LaCroix Category Tools Popular Runtimes Java Virtual Machine AIR Runtime Dalvik runtime Android Runtime (ART) Common Language Runtime (.NET) Articles “A Primer For Unity Developers: What The Heck Is Mono?” - - Logan Booker , Lifehacker AU “What is the Difference Between an API and an SDK? - Kristopher Sandoval , Nordic APIs Blog Starling 2 - Starling Wiki Citrus Engine Generic Animation Framework Mobile Games 0:23:34 Martha Megarry Category Gaming Hardware Slayin review - Chris Carter , Distructoid “QuizUp is trying to reinvent itself by turning into a social network” - Josh Lowensohn , The Verge “Alphabear Review – Why Do Bears Like Spelling Bees?” - Gamer Blogger “How to Monetize an Infinite Runner” - Michail Katkoff , Game Analytics “Virtual Buttons Are Holding Mobile Games Back” - Muir Freeland Miyamoto Plays Super Mario Run, Eats Cake - BuzzFeed Multiplayer , YouTube “Civilization Revolution 2 is a Good Mobile Game, But is It a Good Civ Game?” - - Alex Newhouse , Gamespot 2 Turns out, Hercules is both Greek and Roman. - Tufts University “Smash Hit Is The Most Addictive Android And iOS Game Of The Year So Far" - Mihir Patkar , Make Use Of "I've been texting with an astronaut" - Laura Hudson , Boing Boing Spaceteam review - - Rich Stanton , Eurogamer DIfficulty 0:54:27 Stephen McGregor Category Game Design “Street Fighter V Fans Are Not Sure What To Make Of Seemingly Simplistic Newcom… - Ian Walker , Kotaku Yomi - Urban dictionary “Zelda: Breath of the Wild’s first DLC pack sounds really neat” - Samit Sarkar, , Polygon “Hard Mode: Good Difficulty Versus Bad Difficulty” - Paul Suddaby , envantotuts+ Difficulty is Difficult: Designing for Hard Modes in Games - Daniel Boutros , Gamasutra 2 "Where Did the Challenge Go? The Problem with Skyrim" - j-u-i-c-e , Level Skip The Civilization series has a difficulty problem, and Civ 6 solves it without e… - Jordan Forward , PCGames https://www.reddit.com/r/changemyview/comments/6cg9k1/cmv_dark_souls_isnt_hard_… - Vectornaut, r/ChangeMyView , Reddit “Yoshi’s Woolly World is tougher than it looks, but only if you want it to be” - Matt Gerardi , A.V. Club “Tim Schafer recalls when Steven Spielberg asked for a hint in Day of the Tenta… - Owen Good , Polygon “Tim Schafer's take on 'good puzzle theory' and being stuck as entertainment” - Micheal McWhertor , Polygon

In each episode of Quality Control, a Polygon editor talks to a critic after they review a new game, movie or piece of gear and allows them to add a little bit of extra context and insight. Why did they feel the way they did? What do they wish they had been able to discuss in more depth in their review? Also: Did they play it wrong? This week, Polygon’s Owen Good joins guest host Charlie Hall to discuss his review of Drawn to Death: http://www.polygon.com/ps4/2017/4/19/15347868/drawn-to-death-review Learn more about your ad choices. Visit megaphone.fm/adchoices

Join Sharona and special guests for a New Year's Eve before the Eve extravaganza, First, we talk Denver Broncos, Peyton Manning and the HGH controversy and his future plus Miko Grimes and why we support her. Then we talk Cincinnati Bengals, Andy Dalton versus AJ McCarron and playoff scenarios plus a look at the upcoming draft with Vance Meek of The Fake Pigskin. Then we talk Buffalo Bills, Tyrod Taylor, the Evander Kane sexual assault investigation plus Bill Cosby with Robyn Mundy. In our final hour we welcome our favorite, and yours, Owen Good of Polygon to talk the sports video games of the year, how awesome is Fallout 4, a look at hot games for 2016 and why Sharona will be a twitch sensation in the year of our Lord 2016. Get you some. Live Wednesday 2 pm CDT.

Thirsty for more talk radio? Think you can handle the truth? Tune in as Sharona talks women in gaming, the gaming industry, and how gamer girls rule the world. You will hear from some female gamers and we also feature gaming talk with Owen Good of Polygon. Wednesday 10:00 a.m. to Noon CDT. 

In each episode of Quality Control, Polygon managing editor Justin McElroy talks to a critic after they review a new game and allows them to add a little bit of extra context and insight. Why did they feel the way they did? What do they wish they had been able to discuss in more depth in their review? Also: Did they play it wrong? In this episode, we talk with Owen Good about his review of NBA 2K15. Learn more about your ad choices. Visit megaphone.fm/adchoices

Ben and Sam talk to Owen Good about MLB 14: The Show, where baseball video games have been, and where they’re going.

The Sports Game Guy (Todd Zuniga), Greg Ford, Andrew Fitch and special guest Owen Good (from Kotaku's Stick Jockey) as they chit chat about sports video game retraction (and which title will go next), MLB 2K10's team ratings, FIFA's plan to keep quitters from quitting, Kurt Warner returns to the NFL (at least the Madden NFL 10 version of it), and curling!

The Sports Game Guy (Todd Zuniga), Greg Ford, Andrew Fitch and special guest Owen Good (from Kotaku's Stick Jockey) as they chit chat about sports video game retraction (and which title will go next), MLB 2K10's team ratings, FIFA's plan to keep quitters from quitting, Kurt Warner returns to the NFL (at least the Madden NFL 10 version of it), and curling!

The Sports Game Guy (Todd Zuniga), Greg Ford, Andrew Fitch and special guest Owen Good (from Kotaku's Stick Jockey) as they chit chat about sports video game retraction (and which title will go next), MLB 2K10's team ratings, FIFA's plan to keep quitters from quitting, Kurt Warner returns to the NFL (at least the Madden NFL 10 version of it), and curling!

If you read this site, you are probably one of two kinds of people: 1.  The kind that loves video games or...2.  The kind that is subjected to rants about why we love video games (i.e. non-gamer friends and family).This week, we were inspired by Owen Good's article about explaining the allure of video games to non-gamers.  We use his discussion of trying to decide which games to demonstrate for his grandfather as starting point to discuss the tricky business of sharing our favorite games to people that probably have never heard of them.  It is a situation in which many of us have found ourselves, so please feel free to share your stories in the comments! Some discussion starters:- Have you ever tried to explain or demonstrate your gaming interests to a non-gamer?  How successful were you?- What is the most effective way to draw someone in to gaming?  Finding a game that ties in with their interests?  Showing them something completely new?  Demonstrating graphical realism?  Showing them inventive story-telling?- Which games would you show to a non-gamer and why?  What would you want to communicate to them?To listen to the podcast: - Subscribe to the EXP Podcast via iTunes here. Additionally, here is the stand-alone feed. - Listen to the podcast in your browser by left-clicking the title. Or, right-click and select "save as link" to download the show in MP3 format. - Subscribe to this podcast and EXP's written content with the RSS link on the right. Show Notes: - Run time: 30 min 20 sec - Owen Good's Article, via Kotaku: "What Would You Show to Someone Who's Never Seen a Game" - Music provided by Brad Sucks