A podcast about the design, development, and business of great software. Each week thoughtbot's Chad Pytel (CEO) and Lindsey Christensen (CMO) are joined by the people who build and nurture the products we love.
Donate to Giant Robots Smashing Into Other Giant Robots
Listeners of Giant Robots Smashing Into Other Giant Robots that love the show mention: thoughtbot, software development, ruby, rails, programming, chad, product, tech, great host, company, style, run, valuable, insights, business, guests, stuff, interviews, interesting, looking forward.
The Giant Robots Smashing Into Other Giant Robots podcast is a must-listen for anyone interested in programming, software development, and entrepreneurship. Hosted by Ben Orenstein, this podcast covers a wide range of topics related to building a thriving career and life as a creator. With guests from various backgrounds and industries, the conversations are always engaging and informative.
One of the best aspects of this podcast is Lindsey's hosting skills. Her ability to keep the conversation moving and ensure that discussions lead to thought-provoking insights is commendable. Even when the topics being discussed are highly technical, Lindsey ensures that listeners can take something valuable away from every interview. Additionally, Lindsey's sense of humor adds an entertaining element to the show, making it enjoyable for all types of listeners.
Another great aspect of this podcast is the quality of content and guests. The conversations are well-prepared and delve into various aspects of running a tech product or startup. Whether you're in the software development industry or a small business owner, there is something valuable to be gained from each episode. The guests bring their expertise and share insights that can inspire and provide practical knowledge.
The only downside to this podcast may be that it may not cater specifically to everyone's interests. While it covers a broad range of topics related to programming, computer science, startups, and entrepreneurship, some listeners may find certain episodes less relevant to their specific interests or industries. However, even if you're not directly involved in these fields, there is still plenty of value to be gained from the discussions on business strategies, work-life balance, and personal growth.
In conclusion, The Giant Robots Smashing Into Other Giant Robots podcast is an excellent choice for anyone interested in programming, software development, startups, or entrepreneurship. With engaging hosts like Lindsey who keep the conversation flowing and thought-provoking insights from a diverse range of guests, this podcast offers valuable knowledge and inspiration for both experienced professionals and those just starting their journey. Give it a listen, and you're guaranteed to learn something new and be entertained along the way.
The Giant Robots trio are back as they sit down at their desks to discuss their home setups for thoughtbot. Together they break down each core aspect of their office environment and why they chose the things they did, why future proofing and getting your setup just right is important, Sami learns all about teleprompters, while Chad spills the beans on a guilty secret he's kept for far too long. — You can see pictures of each host's setup here - Chad (https://media24.fireside.fm/file/fireside-uploads-2024/images/1/124f6fb8-c1ce-4784-afd9-daeb5898e044/_BIvUuDJ.jpg) - Chad's Teleprompter (https://media24.fireside.fm/file/fireside-uploads-2024/images/1/124f6fb8-c1ce-4784-afd9-daeb5898e044/c3AVwEhs.jpeg) - Sami (https://media24.fireside.fm/file/fireside-uploads-2024/images/1/124f6fb8-c1ce-4784-afd9-daeb5898e044/0FQqigIA.jpg) - Will (https://media24.fireside.fm/file/fireside-uploads-2024/images/1/124f6fb8-c1ce-4784-afd9-daeb5898e044/y5uXlLNn.jpeg) - and be sure to check out the YouTube version (https://www.youtube.com/thoughtbotvideo) of this episode to get the full visual experience from today's episode. You can find Chad all over social media as @cpytel and Sami through his website (https://samibirnbaum.com). You can also connect with the trio via their LinkedIn pages - Chad (https://www.linkedin.com/in/cpytel/) - Will (https://www.linkedin.com/in/william-larry/) - Sami (https://www.linkedin.com/in/samibirnbaum/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - YouTube (https://www.youtube.com/thoughtbotvideo) - Bluesky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
Sami faces his fear of program designers by talking with Jeremy Blaze, Founder & Design Lead at Never Before Seen (https://neverbeforeseen.co). Together they ask the question of whether their roles as developer and designer are slowly become one, how to rediscover the challenge of working on code when AI can do so much heavy lifting, as well as grappling with the idea of a therapeutic AI. — Connect with Jeremy over on LinkedIn (https://www.linkedin.com/in/jeremyblaze/) or through his website (https://jeremyblaze.com/) to stay up to date with the projects he's working on. If you're interested in trying out his new app you can sign up to the early access program here (https://withblair.com). Your host for this episode has been Sami Birnbaum. Sami can be found through his website (https://samibirnbaum.com) or via LinkedIn (https://www.linkedin.com/in/samibirnbaum/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - YouTube (https://www.youtube.com/thoughtbotvideo) - Bluesky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
Sami looks to go viral as he discusses digital marketing with Michael Praetorius, Founder of Praetorius (https://www.praetorius.com/). Together they examine the roots of marketing and how it's focus and tactics have shifted over time, the secrets social media analytics hold and how the information is used, and Sami takes notes as Michael relives his personal experience of creating a viral video. — Connect with Michael over on LinkedIn (https://www.linkedin.com/in/praetorius/)or through his website (https://www.praetorius.com/). You can also check out his YouTube channel (https://www.youtube.com/c/michaelpraetorius/featured) for more insights into marketing and AI, as well as the viral ticket burning video (https://www.youtube.com/watch?v=XCxEPBy1EYA) mentioned in this episode. Your host for this episode has been Sami Birnbaum. Sami can be found through his website (https://samibirnbaum.com) or via LinkedIn (https://www.linkedin.com/in/samibirnbaum/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - YouTube (https://www.youtube.com/thoughtbotvideo) - Bluesky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
Chad discusses the changing world of AgeTech with Leanne Clark-Shirley, President and CEO of the American Society on Aging (https://asaging.org/), as they break down how age really has just become a number. They discuss the growing irrelevancy of the “AgeTech” label and how it's use case is shifting to benefit everyone, how generational boundaries mean less when it comes to tech knowledge, and the unrealised opportunities aging can offer to us all. — You can connect with Leanne (https://www.linkedin.com/in/lclarkshirley/) to stay up to date with her work or check out the various resources (https://generations.asaging.org/) the ASA (https://asaging.org/) has to offer. Your host for this episode has been Chad Pytel. You can find Chad all over social media as @cpytel, or over on LinkedIn (https://www.linkedin.com/in/cpytel/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - YouTube (https://www.youtube.com/thoughtbotvideo) - Bluesky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
The host of Giant Robots are back to impart some wisdom as they share some notable failures from their careers and the teachable moments that emerged from them. Discover what went wrong for Sami when he put his trust in AI, the survey that shifted the way Will thinks about others, Chad's mistake with thoughtbot's first major client and the lessons they all learnt along the way. — You can find Chad all over social media as @cpytel and Sami through his website (https://samibirnbaum.com). You can also connect with the trio via their LinkedIn pages - Chad (https://www.linkedin.com/in/cpytel/) - Will (https://www.linkedin.com/in/william-larry/) - Sami (https://www.linkedin.com/in/samibirnbaum/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - YouTube (https://www.youtube.com/thoughtbotvideo) - Bluesky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
Sami assesses the way AI is driving change within the global healthcare system and big pharma with Jan Kroschinski, founder of Singularity Ventures (https://singularity-ventures.com/). Jan touches on the changes we can expect to see to the delivery of healthcare over the next few decades, what it's like to work as a freelancer within the sector, as well as discussing the wider implications of AI's growth and development between now and then. — You can reach out to Jan through his website (https://singularity-ventures.com/) or by connecting with him on LinkedIn (https://www.linkedin.com/in/jankroschinski/). Your host for this episode has been Sami Birnbaum. Sami can be found through his website (https://samibirnbaum.com) or via LinkedIn (https://www.linkedin.com/in/samibirnbaum/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - YouTube (https://www.youtube.com/thoughtbotvideo) - Bluesky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
Sami goes behind the scenes of Ruby on Rails (https://rubyonrails.org/) with Rosa Gutierrez, principle programer at 37Signals (https://37signals.com/), to discover what its like to work on one of the most widely used frameworks out there. Rosa breaks down how the team at 37Signals work and implement new tools for Ruby, the challenges of working remotely, as well as the current practical use of AI within the development space and how we can expect it to change in the years to come. — Check out Sami's blog on AI vs Human-led Coding (https://thoughtbot.com/blog/ai-led-or-human-led-coding-you-decide) for a more in-depth look on his thoughts from this episode. You can get in touch with Rosa directly and find all her various social links through her website (https://rosa.codes). Your host for this episode has been Sami Birnbaum. Sami can be found through his website (https://samibirnbaum.com) or via LinkedIn (https://www.linkedin.com/in/samibirnbaum/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - Bluesky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
Chad dives into a different kind of development with Jon Gamble, CTO of Fordje (https://www.fordje.com/), as they talk all things city code and construction. Jon breakdowns the different types of construction Fordje (https://www.fordje.com/) covers and the clients they aim to serve, the reality of building a new starter business with a such a small team, the value of trust and communication when developing such a business, and how being the only developer on the team drives creativity and a desire to succeed. — Stay up to date with the work that Jon does with Fordje (https://www.fordje.com/) over on their LinkedIn page (https://www.linkedin.com/company/fordje/), or by connecting with him directly (https://www.linkedin.com/in/jonfgamble/). Your host for this episode has been Chad Pytel. You can find Chad all over social media as @cpytel, or over on LinkedIn (https://www.linkedin.com/in/cpytel/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - Bluesky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
Sami talks with Henrique Cardoso about his unified commerce platform BSPK (https://www.bspk.com) and the challenges of organising a large scale developer conference. Henrique talks in depth about the bespoke nature of BSPK and how it differs from other CRM tools, how they went about unifying all the major commerce platforms to fit under one platform, as well as the hurdles he faced when tasked with re-engaging a community of developers with his upcoming conference Euroko 2025. — Check out BSPK (https://www.bspk.com) to find how it can enhance and personalise your business to deliver the best possible experience for you and your customers. If you're a developer based in Europe consider checking out Euruko 2025 (2025.euruko.org/) to connect and meet with other Ruby devs this September! You can connect with Henrique Cardoso through his socials on X or LinkedIn, or get in touch with him directly via email - organisers@euruko.org Your host for this episode has been Sami Birnbaum. Sami can be found through his website (https://samibirnbaum.com) or via LinkedIn (https://www.linkedin.com/in/samibirnbaum/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - YouTube (https://www.youtube.com/thoughtbotvideo) - Bluesky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
Will gets to grips with nutrition as he talks with Kay Lim, founder of Heartful Sprout (https://www.heartfulsprout.com/), about the importance of feeding our kids right. Kay relives her journey of moving to the US, learning a whole new language from scratch and how becoming a new mom far from home sparked the idea for Heartful Sprout. — Interested in giving your children the best start to food? Why not check out Heartful Sprout (https://www.heartfulsprout.com/) and use exclusive promo code GIANTROBOTS for 80% off your first 6 month subscription to their app! If you'd like to provide some feedback on Heartful Sprout or just want to talk more about nutrition why not get in touch with Kay through LinkedIn (https://www.linkedin.com/in/kyunghalim/), or directly via email - kay@heartfulsprout.com Your host for this episode has been Will Larry, you can find and connect with Will over on LinkedIn (https://www.linkedin.com/in/william-larry/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - YouTube (https://www.youtube.com/@thoughtbot/streams) - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - BlueSky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
Chad and Sami get creative as they discuss the product ideas they would potentially like to develop. Sami lays out his plan to rejuvenate the queuing system at theme parks, Chad has a bone to pick with his CRM tool, and the pair breakdown why success for a new business is not always as black and white as it might seem. — You can find Chad all over social media as @cpytel and Sami through his website (https://samibirnbaum.com). You can also connect with them both over on their LinkedIn pages - Chad (https://www.linkedin.com/in/cpytel/) - Sami (https://www.linkedin.com/in/samibirnbaum/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - YouTube (https://www.youtube.com/thoughtbotvideo) - Bluesky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
Chad and Luisa Herrmann, founder of AINovva (https://ainovva.com/), sit down and attempt to demystify the “magic” of AI. Luisa lays out the ramifications of working with AI on a daily basis, why it's a tool that shouldn't be utilised just because you can, the bias built into every AI system, as well as the ever expanding AI bubble and what the final outcome of its rapid growth could look like down the road. — If you're interested in using AI for your project but not sure if it's the right fit or where to start, consider getting in touch with Luisa to discuss your needs either through her website (https://www.luisaherrmann.com/home), connecting on LinkedIn (https://www.linkedin.com/in/luisahr/), or directly via email - luisa@ainovva.com Your host for this episode has been Chad Pytel. You can find Chad all over social media as @cpytel, or over on LinkedIn (https://www.linkedin.com/in/cpytel/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - YouTube (https://www.youtube.com/thoughtbotvideo) - Bluesky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
It's time to start your engines as Sami talks with Jack Burrows, product director at CarWow (https://www.carwow.co.uk/), about the tricky world of buying and selling cars. Jack covers the significant change CarWow has seen since he started with the company, the challenges they faced in order to keep up with the competition, and the importance of developing a platform that serves everyone in the buying and selling process. — If you're at a loose end after listening to today's episode why not join Sami in checking out CarWow's YouTube channel (https://www.youtube.com/Carwow)! If you're looking to purchase a new car or sell your old one, head over to CarWow's site (https://www.carwow.co.uk/) to see how they can help you! You can also connect with Jack directly over on LinkedIn (https://www.linkedin.com/in/jack-burrows-b8a32155/). Your host for this episode has been Sami Birnbaum. Sami can be found through his website (https://samibirnbaum.com) or via LinkedIn (https://www.linkedin.com/in/samibirnbaum/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - YouTube (https://www.youtube.com/thoughtbotvideo) - Bluesky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
Chad catches up with John Nunemaker, self-employed programer on a plethora of products, about all things technical to gain insight into life as a self-employed developer. The pair share their experiences as rail devs and what keeps them using Ruby, John's journey to success, his recent acquisition of Fireside (the podcast platform that hosts this very podcast!) and the lessons he learnt along the way. — If you're interested in any of the projects John mentioned in this episode, you can head to them directly here - Fireside Podcast Hosting (https://fireside.fm) - BoxOut (https://boxoutsports.com) - Flipper (https://www.flippercloud.io) Alternatively you can keep up to date with the work that John does through his website (https://www.johnnunemaker.com), podcast (https://standinginthefire.fireside.fm), or by connecting directly with him through LinkedIn (https://www.linkedin.com/in/jnunemaker/). Your host for this episode has been Chad Pytel. You can find Chad all over social media as @cpytel, or over on LinkedIn (https://www.linkedin.com/in/cpytel/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - YouTube (https://www.youtube.com/thoughtbotvideo) - Bluesky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
The Giant Robots hosts are back together for more off the wall discussion about construction, movies and a special announcement! Find out what big purchase Sami made through the company during the last UK heatwave, why Chad has a listing on IMDB, and our three hosts turn film critics as they share thoughts on their favourite films. — If you haven't already, be sure to check out thoughtbot's YouTube channel (https://www.youtube.com/@thoughtbot)! You can find Chad all over social media as @cpytel and Sami through his website (https://samibirnbaum.com). You can also connect with the trio via their LinkedIn pages - Chad (https://www.linkedin.com/in/cpytel/) - Will (https://www.linkedin.com/in/william-larry/) - Sami (https://www.linkedin.com/in/samibirnbaum/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - Bluesky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
Will talks with Kathryn Grayson Nanz, Senior Designer and Developer Advocate at Progress (https://www.progress.com/), about the influence and power design can have when developing new software. Kathryn breaks down what it means to be a designer advocate and the role it plays within software development, the importance of design systems, designing for accessibility and knowing when to ask the right questions at the just the right time. — You can try out KendoReact's starter library for free here (https://www.telerik.com/kendo-react-ui)! Or check out some of the other development tools and services Kathryn and the team offer at Progress (https://www.progress.com/). Alternatively, you can reach out to Kathryn directly through LinkedIn (https://www.linkedin.com/in/kathryngrayson/). Your host for this episode has been Will Larry, you can find and connect with Will over on LinkedIn (https://www.linkedin.com/in/william-larry/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - Bluesky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
Sami talks with Tom Akehurst, Co-Founder of WireMock (https://www.wiremock.io/), about the delay and disconnect between front and back end development and how WireMock set out to bridge the two together. Tom explains how his time working for Disney paved the way for WireMock, the different processes of mocking and testing APIs, and provides some useful advice on how to improve your testing process as a whole. Sami also puts Tom's knowledge to the test as he seeks some feedback on a real world example he's been working on recently. — Interested in improving your testing and mocking process? Try out WireMock for free (https://www.wiremock.io/), and get to grips with what it has to offer through WireMock Cloud Academy (https://www.wiremock.io/academy). If you get stuck at any point you can join their Slack channel and ask the community for advice (https://wiremock-community.slack.com/join/shared_invite/zt-2vjv6lkhz-evIN6Vg6xhFOQ8GoSnGtmQ#/shared-invite/email)! Want to get in touch with Tom directly? You can contact him through LinkedIn (https://www.linkedin.com/in/tomakehurst/) or via email - tom@wiremock.org Your host for this episode has been Sami Birnbaum. Sami can be found through his website (https://samibirnbaum.com) or via LinkedIn (https://www.linkedin.com/in/samibirnbaum/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - Bluesky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
Chad talks with Sarah Merlin of IndiMade (https://www.indimadebrands.com) about what goes into revitalising an e-commerce platform and how they're staying true to their customers. Discover the challenges involved with such a big migration and the efforts needed to bring it into the modern day, the importance of communication with your team at all times, as well as well as the core values they work to in order to deliver the best possible experience across their business. — If you would like to work with IndiMade (https://www.indimadebrands.com) and think your product might be be a good fit, reach out to Sarah via linkedIn (https://www.linkedin.com/in/sarahmerlin/) or thorough IndiMade's website (https://www.indimadebrands.com). Your host for this episode has been Chad Pytel. You can find Chad all over social media as @cpytel, or over on LinkedIn (https://www.linkedin.com/in/cpytel/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - Bluesky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
Sami and fellow thoughtboter Rémy look to the stars as they talk all things astronomical. Learn about Rémy's new open source gem Astonoby (https://github.com/rhannequin/astronoby) that plots the coordinates of objects in space, the hidden inventions developed as humans looked to the stars and listen as the pair theorise whether there truly is other life in the universe. — If you're enthusiastic about space and want to try out Rémy's new gem tool (https://github.com/rhannequin/astronoby), you can find it here. Alternatively you can read more about astronomical computing here (https://dev.to/rhannequin/series/17782). Your host for this episode has been Sami Birnbaum. Sami can be found through his website (https://samibirnbaum.com) or via LinkedIn (https://www.linkedin.com/in/samibirnbaum/). You can also find Rémy on LinkedIn (https://www.linkedin.com/in/rhannequin/?locale=en_US) or through social media (https://mastodon.social/@rhannequin@ruby.social) under the handle @rhannequin. If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - BlueSky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
Chad, Will and Sami discuss life outside of thoughtbot and the hobbies that occupy them in their down time. Sami talks about taking the cold plunge, Will about his recent efforts with running, before Chad takes his co-hosts down the rabbit hole that is Dungeons and Dragons. — Watch the trailer for Chad's upcoming production Thresher (https://www.youtube.com/watch?v=TQs51JGy0iQ), a collaboration between his production company 12 Sided Studios and Critical Role! Check Out Sami's Running Shoes (https://runrepeat.com/guides/best-carbon-plate-running-shoes) You can find Chad all over social media as @cpytel and Sami through his website. You can also connect with the trio via their LinkedIn pages - Chad (https://www.linkedin.com/in/cpytel/) - Will (https://www.linkedin.com/in/william-larry/) - Sami (https://www.linkedin.com/in/samibirnbaum/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - BlueSky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
Chad talks with Karen King, Found of Gold Star Pro (https://www.usegoldstar.com), and her drive to help small business owners reach their full potential. Karen talks about the all-inclusive space Gold Star Pro offers for solopreneurs, the automation behind it all, as well as balancing a life of world travel with running a successful business. — Want to take a step up in your small business and ditch plethora of different platforms you use? See what Gold Star Pro can offer you (https://www.usegoldstar.com). Still not sure, try out their 5 day challenge (https://fivedaystosimplify.com) to see how you could benefit! If you'd like to chat with Karen further about Gold Star Pro, you can connect with her on LinkedIn. (https://www.linkedin.com/in/karen-e-king/). Your host for this episode has been Chad Pytel. You can find Chad all over social media as @cpytel, or over on LinkedIn (https://www.linkedin.com/in/cpytel/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - Bluesky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
Sami goes back to school as he asks Otto Terrell and Polly Gupta, head of sustainability and sustainability strategist at True (https://www.true.tech/), the key questions around the environmental buzz words of 2025. Sami finds out the differences between carbon neutral and net zero, why the big corporations have been so slow to adopt a sustainable model, and how true is working with companies to forge a clear path for everyone to net zero. — Interested in working with true to reduce your business' energy costs and work towards net zero? Get in touch with the team (https://www.true.tech/), or check out their LinkedIn Page (https://www.linkedin.com/company/true-net-zero/) Learn more about the impact your ChatGPT conversations have on the environment (https://www.bbc.co.uk/news/articles/ce85wx9jjndo) by reading the article Sami mentions in this episode. If you're interested in contributing to the work Otto (https://www.linkedin.com/in/ottoterrell) and Polly (https://www.linkedin.com/in/pollyxenigupta/) do with true, they can also be found over on LinkedIn Your host for this episode has been Sami Birnbaum. Sami can be found through his website (https://samibirnbaum.com) or via LinkedIn (https://www.linkedin.com/in/samibirnbaum/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - Bluesky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
Sami talks with Steven Wardell, managing partner of Wardell Advisors LLC, about the lacking tech developments within the healthcare sector. Together they assess why digital health products have failed to maintain the same pace as other consumer technology, the difficulties and regulations involved when develop technology for the health sector and whether AI could finally bridge the gap to play a larger role in medical assessments and data management. — You can email Steven directly at steven@wardelladvisors.llc.com or connect with him over on LinkedIn (https://www.linkedin.com/in/stevenwardell/). If you've enjoyed listening to Steven talk and would like more, check out his podcast here over on Spotify (https://open.spotify.com/show/42dV5Wnag97l2rtIDpxmlJ) and Apple Podcasts (https://podcasts.apple.com/us/podcast/digitalhealth-investortalk-show/id1739850633). Your host for this episode has been Sami Birnbaum. Sami can be found through his website (https://samibirnbaum.com) or via LinkedIn (https://www.linkedin.com/in/samibirnbaum/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - Bluesky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
Sami chats with Tanu Chellam, Senior Vice President of Product at Seldon (https://www.seldon.io) and Chairperson of the Board at Atlas Rosetta (https://atlas-rosetta.com/), about her journey and career in the world of products. Tanu covers her journey from start to finish, from building websites as a teenager and her dreams of travelling, all the way through to her time at AutoDesk where she was instrumental in scaling one of their largest product's installation time from 8 hours, to 8 minutes. Learn how Tanu learnt to balance her working life and downtime, and how her definition of success and relationship to work has changed over the course of her career. — You can connect with Tanu over on LinkedIn (https://www.linkedin.com/in/tanuchellam/), where she would be happy to discuss anything mentioned in this episode in greater detail. Your host for this episode has been Sami Birnbaum. Sami can be found through his website (https://samibirnbaum.com) or via LinkedIn (https://www.linkedin.com/in/samibirnbaum/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - Bluesky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
Ever wondered how our Giant Robots hosts got into programming in the first place? In today's episode Sami and Will take some time to dive into their coding journeys and the lessons they learnt along the way. Hear about their ambitions growing up and where they thought they were headed, the motivation, drive and hurdles they overcame to get to where they are today and how impostor syndrome isn't just a “new job” problem. — Hear more about Sami and Will's kids in their previous episode together! (https://podcast.thoughtbot.com/561) Check out the Dunning-Kruger graph. (https://tapandesai.com/dunning-kruger-effect-theranos/) Your hosts for this episode have been Will Larry and Sami Birnbaum. You can find Sami through his website (https://samibirnbaum.com), or you can connect with them both via their LinkedIn pages - Will (https://www.linkedin.com/in/william-larry/) - Sami (https://www.linkedin.com/in/samibirnbaum/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - Bluesky (https://bsky.app/profile/thoughtbot.com) © 2025 thoughtbot, inc.
Chad talks with Andrei Oprisan, head of engineering at Agent.AI (https://Agent.AI), about his new approach to making AI tools and agents accessible to everyone. Hear how the community are helping to shape and build on Agent.AI in ways the team never thought of, the road blocks of developing such an accessible market place, and the desire to make every AI agent as easy to use for as many people as possible. — Explore Agent.AI's (https://Agent.AI) catalogue of tools to see if it can help enhance your workflow for free! If you find the resource useful, consider joining the AI builders community (https://community.agent.ai) and get even more involved with AI tools! You can email Andrei at andrei@mail.agent.ai, or connect with him via LinkedIn (https://www.linkedin.com/in/andreioprisan/) If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - Instagram (https://www.instagram.com/thoughtbot/) © 2025 thoughtbot, inc.
Sami is joined by James Hueston, venture investor at Primetime Partners (https://www.primetimepartners.com/), as they discuss technology's failure to connect with the older generation. James explains how technology aimed at older people is often not fit for purpose, how the investment process for new startups is currently swamped with the same AI ideas, and Sami explores the idea of how AI can help improve loneliness in our modern world. — If you'd like to hear more about the importance of keeping accessibility at the forefront every project, check out Episode 559 (https://podcast.thoughtbot.com/559). If you're an entrepreneur in the early stages of developing something in age tech, why not reach out to James at Primetime Partners (https://www.primetimepartners.com/) to see if he can help! james@primetimepartners.com Your host for this episode has been Sami Birnbaum. Sami can be found through his website (https://samibirnbaum.com) or via LinkedIn (https://www.linkedin.com/in/samibirnbaum/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - Instagram (https://www.instagram.com/thoughtbot/) © 2025 thoughtbot, inc.
Chad talks with fellow thoughtboters Dawn Delatte and Elaina Natario about the evolution of design sprints within the company. Listen to how design sprints helped shape and streamline the discovery stage of work with clients, how it helps route out what should and shouldn't be done in a project, as well as the way thoughtbot has tweaked the formula over the years to build their own playbook. — Check out thoughtbot's Design Sprint Guide! (https://design.thoughtbot.com/sprint-guide/) Read through thoughtbot's AI ethics guide (https://thoughtbot.com/playbook/our-company/ai-ethics) and ask yourself thoughtbot's six key questions when working with AI. You can find both Dawn (https://www.linkedin.com/in/dawndelatte/) and Elaina (https://www.linkedin.com/in/elainanatario/) on LinkedIn, or through their respective thoughtbot blogs - Dawn's Blog (https://thoughtbot.com/blog/authors/dawn-delatte) - Elaina's Blog (https://thoughtbot.com/blog/authors/elaina-natario) Your host for this episode has been Chad Pytel. You can find Chad all over social media as @cpytel, or over on LinkedIn (https://www.linkedin.com/in/cpytel/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - Instagram (https://www.instagram.com/thoughtbot/) © 2025 thoughtbot, inc.
thoughtbot hosts Chad, Will and Sami shoot the breeze in this laid back episode of Giant Robots as they discuss the ins and outs of being a parent and growing up with tech. The trio discuss how they manage screen-time with their kids as well as themselves, Sami's internal HTTP coding for his children's temper tantrums, and other challenges of bringing up their kids in the digital age. — Listen to the ‘Therapy Through Gaming' episode (https://podcast.thoughtbot.com/538) for a deeper dive into some of the topics mentioned in today's episode. Your hosts for this episode have been Chad Pytel, Will Larry and Sami Birnbaum. You can find Chad all over social media as @cpytel and Sami through his website. You can also connect with the trio via their LinkedIn pages - Chad (https://www.linkedin.com/in/cpytel/) - Will (https://www.linkedin.com/in/william-larry/) - Sami (https://www.linkedin.com/in/samibirnbaum/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - Instagram (https://www.instagram.com/thoughtbot/) © 2025 thoughtbot, inc.
Chad is joined by Matt Gale, Chief Strategy Officer for Lawfully (https://www.lawfully.com/), as they talk about the immigration process in the US and how Lawfully is helping both individuals and businesses track applications on the road to becoming US citizens. Matt explains the challenges of having an app that sees users leave once their the immigration application is complete, how they've expanded to help more than just the individual, and why they chose to make Lawfully a benefit corporation. — If you have an active immigration case that you are tracking or are an attorney acting on behalf of other, consider checking out Lawfully and their app! (https://www.lawfully.com/) If you'd like to connect with Matt directly, you can find him over on LinkedIn (https://www.linkedin.com/in/matthewrichardgale/). Your host for this episode has been Chad Pytel. You can find Chad all over social media as @cpytel, or over on LinkedIn (https://www.linkedin.com/in/cpytel/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - Instagram (https://www.instagram.com/thoughtbot/) © 2025 thoughtbot, inc.
Sami and Rémy are back as your hots as they talk with fellow thoughtbot colleague Caro Sotillo Silva about new EU accessibility laws coming into effect later this year. Together they discuss the importance of keeping accessibility at the forefront of every project you work on, why you should be testing your code on a wide range of systems and not just the major OS, as well as a few tips and advice on how to prepare yourself for the new laws that come into effect as of June this year. — Learn more about what thoughtbot has to say on accessibility by checking out their accessibility articles (https://thoughtbot.com/blog/tags/accessibility). If you'd like to discuss accessibility within your projects, you can connect with Caro via LinkedIn (https://www.linkedin.com/in/carolinasotillosilva/?locale=en_US). Your hosts for this episode have been Sami Birnbaum and Rémy Hannequin. Sami can be found through his website (https://samibirnbaum.com) or via LinkedIn (https://www.linkedin.com/in/samibirnbaum/), and Rémy can also be found on LinkedIn (https://www.linkedin.com/in/rhannequin/?locale=en_US). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - Instagram (https://www.instagram.com/thoughtbot/) © 2025 thoughtbot, inc.
Chad talks with NYC local Vikram Oberoi about how he used AI to breakdown local city meetings into accessible bitesize chunks. Learn how Vikram tamed New York's public records with AI, the lengthy review process involved to make it all and why his model is so well suited to NYC council proceedings in particular. Vikram also discusses the project's path to sustainability and the difficulties of expanding his passion project further afield. — If you're a NY resident wanting to learn more about your local community, or just curious about the inner workings of one the largest cities in the US, you can find Vikram's work on citymeetings.nyc here (https://citymeetings.nyc/)! To learn more about Vikram and his work, check out his website! (https://vikramoberoi.com/) Or, if you're interested in helping expand citymeetings.nyc and support this project well into the future you can get in touch with Vikram via LinkedIn (https://www.linkedin.com/in/voberoi/), or email him directly: vikram@citymeetings.nyc Your host for this episode has been Chad Pytel. You can find Chad all over social media as @cpytel, or over on LinkedIn (https://www.linkedin.com/in/cpytel/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - Instagram (https://www.instagram.com/thoughtbot/) © 2025 thoughtbot, inc.
Sami talks with Andrew Rashbass, Chairman and Co-Founder of ScultureAI (https://sculture.ai/), about the uses of LLMs and where AI is taking us as a society. Learn about Andrew's 35 year long journey with AI (yes that long), the differing views and reliability Sami and Andrew have of LLMs and wade into the discussion with them over whether AI is creating a more fulfilling life for humans, or a disaster waiting to happen. — If you'd like help shaping your business' internal culture or would like advice from Andrew and the team you can get in touch here (https://sculture.ai/contact/). Alternatively, connect with Andrew directly on LinkedIn (https://www.linkedin.com/in/andrew-rashbass/). For more insight into ScultureAI you can listen to our previous episode with their CEO & Co-Founder Elie Rashbass in Ep 542 (https://podcast.thoughtbot.com/542). Your host for this episode has been Sami Birnbaum. Sami can be found through his website (https://samibirnbaum.com) or via LinkedIn (https://www.linkedin.com/in/samibirnbaum/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - Instagram (https://www.instagram.com/thoughtbot/) © 2025 thoughtbot, inc.
Chad talks with Eben Pingree and Mike Gerbush, Co-Founders of Kinsome (https://kinsome.com/), about the struggles of family connection in the modern world and how they're bringing generations together again. They discuss the importance of having a close family unit, the difficulties families often face with having relatives being spread out state to state, and how Kinsome works to facilitate daily connections between loved ones no matter how far apart they may be. Learn about they technology behind the idea, the lessons they learned from similar projects in the past and the challenges they face now with such a narrow target market. — Head to Kinsome's website (https://kinsome.com/) to find out how they can help you reconnect with your family today. If you're curious about what Kinsome has to offer but not an iOS user, consider registering your interest to be one of the first to use the app for Android! Alternatively if you'd liked to reach out and ask a question or put yourself forward to help with Kinsome's development, you can connect with Eben (https://www.linkedin.com/in/eben-pingree-1711647/) and Mike (https://www.linkedin.com/in/msgerbush/) over on LinkedIn, or email them directly - mike@kinsome.com Your host for this episode has been Chad Pytel. You can find Chad all over social media as @cpytel, or over on LinkedIn (https://www.linkedin.com/in/cpytel/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - Instagram (https://www.instagram.com/thoughtbot/) © 2025 thoughtbot, inc.
Chad is joined for a special interview by Keira Czarnota, founder of Emagineer (https://emagineer.world/), as they talk all about their recent collaboration on a new AI powered LEGO® app. Listen to Keira's incredible journey, the challenges they faced with early AI models, why LEGO® was so keen to support their project and how thoughtbot (https://thoughtbot.com/) was brought in to help. This episode is a unique crossover event between AI in Focus and Giant Robots Smashing Into Other Giant Robots. It originally live-streamed over on thoughtbot's YouTube channel (https://www.youtube.com/live/d3mukuhpGMU?feature=shared) and features some hands on demos with the new app not heard in the audio version. Find out more about Emagineer (https://emagineer.world/)'s upcoming app over on their website, and if you feel you're suited to helping Keira and the team with their work at Emagineer you can connect with him over on LinkedIn (https://www.linkedin.com/in/keira-czarnota/?originalSubdomain=au). — Want to try out Emagineer's new LEGO® app for yourself? Sign up for the beta program here! (https://docs.google.com/forms/d/e/1FAIpQLScUm65nFWDRfZZ4twy18Lnlg0Dcks4h4m8YdkO5gxc2tnl5JA/viewform) Your host for this episode has been Chad Pytel. You can find Chad all over social media as @cpytel, or over on LinkedIn (https://www.linkedin.com/in/cpytel/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - Instagram (https://www.instagram.com/thoughtbot/)
Luká Yancopoulos, Co-Founder and CEO of Grapevine (https://www.go-grapevine.com/), reveals to Chad how he and his team are working to revolutionise the hospital supply chain system. Luká discusses the difficulties of building such a service and the pushback they've received by entering such a large and established sector that's so resistant to change. Learn how Luká's concern for his mom's health at work during the pandemic lead to the unexpected launch of Grapevine, the difficulties of trying to scale up such a service nationwide, and the extreme lengths companies will go to stop you from shopping around. Head over to Grapevine's website (https://www.go-grapevine.com/) to find out how you can make your healthcare more affordable. If you're interested in working with Luká, you can connect with him via LinkedIn (https://www.linkedin.com/in/luká-yancopoulos-50051a1a8/). -- Your host for this episode has been Chad Pytel. You can find Chad all over social media as @cpytel, or over on LinkedIn (https://www.linkedin.com/in/cpytel/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - Instagram (https://www.instagram.com/thoughtbot/) © 2024 thoughtbot, inc.
After 10 years and 550 episodes of Giant Robots, Chad and Sami are ready to discuss what's next for the podcast. The pair dive into some podcast role-play as they test out some ideas for iterating the show's formula. Peek behind the curtain as they discuss the inner workings of the show, the challenges of working on a mature codebase, how thoughtbot tackles impostor syndrome when onboarding new employees and the developing accessibility of AI. — Your hosts for this episode have been Chad Pytel and Sami Birnbaum. You can find Chad all over social media as @cpytel, or over on LinkedIn (https://www.linkedin.com/in/cpytel/). Sami can be found through his website (https://samibirnbaum.com) or via LinkedIn (https://www.linkedin.com/in/samibirnbaum/). — If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - Instagram (https://www.instagram.com/thoughtbot/) © 2024 thoughtbot, inc.
Chad talks with Aakash Shah, Founder and CEO of Wyndly (https://www.wyndly.com/), about how he built a new online telehealth experience to expand convenient access to allergy immunotherapy. The pair discuss the mechanics of building an online healthcare operation from scratch, the challenges that arise as you begin to scale your business, and how Aakash utilised his past experience as a software engineer to support his new venture. Discover why this area of medicine has been overlooked for so long, how COVID has shifted our view on healthcare as a whole, as well as the odd rules and quirks of the FDA when trying to market a new medical service. To find out more about Aakash's work with Wyndly you can connect with him on LinkedIn (https://www.linkedin.com/in/mraakashshah/) or send him an email: aakash@wyndly.com If you're interested in receiving treatment for persistent allergies, you can book a consultation through Wyndly's website (https://www.wyndly.com/). — Your host for this episode has been Chad Pytel. You can find Chad over on Mastodon (https://thoughtbot.social/@cpytel), or connect with via LinkedIn (https://www.linkedin.com/in/cpytel/). If you would like to support the show, head over to our GitHub page (https://github.com/sponsors/thoughtbot), or check out our website (https://podcast.thoughtbot.com). Got a question or comment about the show? Why not write to our hosts: hosts@giantrobots.fm This has been a thoughtbot (https://thoughtbot.com/) podcast. Stay up to date by following us on social media - LinkedIn (https://www.linkedin.com/company/150727/) - Mastodon (https://thoughtbot.social/@thoughtbot) - Instagram (https://www.instagram.com/thoughtbot/) © 2024 thoughtbot, inc.
If system design is a team sport, then you need to make sure that your team has the tools they need to work together. In this episode, entrepreneur, CTO, and co-founder Tom Johnson joins us to discuss Multiplayer, a collaborative tool streamlining system design and documentation for developers. Multiplayer is often likened to “Figma for developers,” as it allows teams to map, document, and debug distributed systems visually and collaboratively. Tom shares his experience building this tool, drawing on years of backend development challenges, from debugging to coordinating across teams. We also discuss the business side of startups before learning about the AI features that they have planned for Multiplayer and how it will benefit users, including eliminating time-consuming “grunt work”. Join us to learn how Multiplayer is revolutionizing system design and get a sneak peek into the exciting AI-powered features on the horizon! Key Points From This Episode: Introducing Tom Johnson, co-founder of Multiplayer. An overview of Multiplayer and how it helps developers work on distributed systems. The teams and developers that will get the most use out of Multiplayer. Details on Multiplayer's debugging and auto-documentation tools. A breakdown of what distributed systems are in modern software development. Why Tom sees contemporary systems design as a team sport. Multiplier's whiteboard-type space and how it allows teams to collaborate. Tom's back-end developer experience and how it helped him create Multiplayer. How Tom co-founded Multiplayer with his wife, Steph Johnson, and her role as CEO. Why solving a problem you've personally experienced is a good starting point for startups. What you need to have before fundraising: a minimum viable product (MVP). How they used the open-source software, YJS, for virtual, real-time collaboration. Insights into Multiplayer's upcoming AI-powered features. Links Mentioned in Today's Episode: Thomas Johnson on LinkedIn (https://www.linkedin.com/in/tomjohnson3/) Thomas Johnson on X (https://x.com/tomjohnson3) Thomas Johnson on Threads (https://www.threads.net/@tomjohnson3?hl=en) Steph Johnson on LinkedIn (https://www.linkedin.com/in/steph-johnson-14355b3/) Multiplayer (https://www.multiplayer.app/) YJS (https://github.com/yjs/yjs) Figma (https://www.figma.com/) Chad Pytel on LinkedIn (https://www.linkedin.com/in/cpytel/) Chad Pytel on X (https://x.com/cpytel) thoughtbot (https://thoughtbot.com) thoughtbot on LinkedIn (https://www.linkedin.com/company/150727/) thoughtbot on X (https://twitter.com/thoughtbot) Giant Robots Smashing Into Other Giant Robots Podcast (https://podcast.thoughtbot.com/) Giant Robots Smashing Into Other Giant Robots Email (hosts@giantrobots.fm) Support Giant Robots Smashing Into Other Giant Robots (https://github.com/sponsors/thoughtbot)
What if booking a private chef was as easy as ordering an Uber? Iyabo Bello is a serial founder and entrepreneur, best known for iKooK, an app connecting private chefs to their target audience. Join us as she shares the unlikely story of how she came up with the idea to start iKooK after working in fashion design and food science. We get into the weeds with the premise of the app, how it differs from other home chef experiences, and how the cooks are vetted before being allowed to register on the app. Iyabo shares her experience of navigating a double-sided marketplace and discusses the process of building an app and driving traffic toward it instead of her website. We discuss bootstrapping and outsourcing to create a user-friendly, effective app, and handling health and safety as a food service. Join us as we discuss the challenges and benefits of building iKooK, and what you can learn from her journey. Thanks for tuning in. Key Points From This Episode: Welcoming Iyabo Bello, founder of iKooK, and the story of the inception of her business. Her background in fashion design and food science. The premise of iKooK and how it differs from other home chef experiences. How the process behind vetting chefs has evolved. Navigating a double-sided marketplace. The challenge of finding the right chef with an eye for detail. Taking down the website to encourage users to book on the app. Bootstrapping and outsourcing to build the app. Handling health and safety and building it into the program. The inclusive and flexible nature of Iyabo's product. Challenges she has faced while building the app. How Jared and Sami would go about assessing the app and user experience. Links Mentioned in Today's Episode: Iyabo Bello on LinkedIn (https://www.linkedin.com/in/iyabobello/) iKooK Email (info@ikook.co.uk) iKooK (https://ikook.info/) Sami Birnbaum on LinkedIn (https://www.linkedin.com/in/samibirnbaum/?originalSubdomain=uk) Jared Turner on X (https://x.com/jaredlt) Jared Turner on LinkedIn (https://www.linkedin.com/in/jaredlt/) thoughtbot (https://thoughtbot.com) thoughtbot on LinkedIn (https://www.linkedin.com/company/150727/) thoughtbot on X (https://twitter.com/thoughtbot) Giant Robots Smashing Into Other Giant Robots Podcast (https://podcast.thoughtbot.com/) Giant Robots Smashing Into Other Giant Robots Email (hosts@giantrobots.fm) Support Giant Robots Smashing Into Other Giant Robots (https://github.com/sponsors/thoughtbot)
How do you build a tool that redefines the real estate game for agents and brokers? Today on the show, host Chad Pytel sits down with Chris Fellows, founder and CEO of Bold Street, to explore how his AI-powered platform is reshaping residential investment for real estate professionals. Originally focused on data analytics for big investors, Bold Street pivoted after the Great Recession to meet the needs of agents and brokers. Chris shares how the platform, developed over 18 months, helps agents master investor math and market analysis, boosting efficiency. The conversation dives into current market dynamics, like the rising costs of leads from platforms such as Zillow, which make Bold Street's value proposition increasingly vital. Chris also expands on the company's latest round of fundraising before sharing key lessons on scaling a startup in real estate. For these insights and more, don't miss this fascinating conversation with Chris Fellows! Key Points From This Episode: A warm welcome to today's guest, Chris Fellows, founder and CEO of Bold Street. Founding Bold Street: their initial AI strategy and how it has shifted. How their software helps agents and brokers be more efficient. Key takeaways from bringing their first product to market. Reflections on what could have helped the development process go more quickly. Chris and his team's approach to sales and their general pricing model. A breakdown of their ideal customer and how they are reaching them. What they've done to address their ideal customers' biggest objections. Unpacking current market dynamics, from expensive leads to class action lawsuits. How Bold Street brings value to the current real estate market. The benefits and challenges of running a business in such a disrupted market. Reflections on their current fundraising efforts versus their previous round. Lessons on scaling a startup both locally and through internet marketing. Links Mentioned in Today's Episode: Chris Fellows on LinkedIn (https://www.linkedin.com/in/chriscfellows/) Chris Fellows' email (chris@boldstreet.ai) Bold Street (https://www.boldstreet.ai/) Chad Pytel on LinkedIn (https://www.linkedin.com/in/cpytel/) Chad Pytel on X (https://x.com/cpytel) thoughtbot (https://thoughtbot.com) thoughtbot on LinkedIn (https://www.linkedin.com/company/150727/) thoughtbot on X (https://twitter.com/thoughtbot) Giant Robots Smashing Into Other Giant Robots Podcast (https://podcast.thoughtbot.com/) Giant Robots Smashing Into Other Giant Robots Email (hosts@giantrobots.fm) Support Giant Robots Smashing Into Other Giant Robots (https://github.com/sponsors/thoughtbot)
What if, instead of asking how to integrate AI into your product, the question was, should you? During this episode, Jared Turner and Will Larry interview Senior Product Manager at thoughtbot and Founderland Startup Mentor, Bethan Ashley, who shares her insights and advice on how and when to leverage AI tooling. Sharing her career journey leading up to this point, Bethan makes the key distinction between project management and product management, and why this is essential to understand. Next, you'll hear about her views on the importance of talking to customers about your products and the different ways to reach them effectively. We get into some of the classic reasons that products fail, the appropriate time to bring in a product manager, and a few of the techniques, prompts, and exercises that Bethan favors when mentoring others. Join us as we unpack how to avoid common pitfalls, discuss practical steps to overcome the fear of failure, and share advice for those seeking to put AI tooling into their product. Thanks for tuning in. Key Points From This Episode: From building bespoke apps for companies to product management, mentorship, and more: Bethan Ashley's career journey. Distinguishing between project management and product management. Why talking to your customers is fundamental to successful products. Some of the many different ways to reach customers. Classic reasons that products fail. How to identify the point at which a product manager has become a necessity. Bethan's path to mentorship through Founderland. The Speedy Eights exercise that she uses to prompt ideas. Advice to avoid common pitfalls: just get started. Exploring the obstacle created by the fear of failure. Strategies from the book The Mom Test. Insights on AI in the day-to-day product management space. Advice for those seeking to put AI tooling into their product. Spicy takes on product management. Links Mentioned in Today's Episode: Bethan Ashley on LinkedIn (https://www.linkedin.com/in/bethanashley/) Founderland (https://www.founderland.org/) Customer Discovery Playbook (https://thoughtbot.com/playbook/customer-discovery/preparation-and-setup) The Mom Test (https://www.amazon.com/Mom-Test-customers-business-everyone/dp/1492180742) Gamma (https://gamma.app/) Gemini (https://gemini.google.com/) Loom (https://www.loom.com/) Figma (https://www.figma.com/) Motion (https://www.usemotion.com/) WIP is waste (https://thoughtbot.com/blog/wip-is-waste#) Jared Turner on X (https://x.com/jaredlt) Jared Turner on LinkedIn (https://www.linkedin.com/in/jaredlt/) Will Larry on X (https://x.com/will23larry) Will Larry on LinkedIn (https://www.linkedin.com/in/william-larry/) thoughtbot (https://thoughtbot.com) thoughtbot on LinkedIn (https://www.linkedin.com/company/150727/) thoughtbot on X (https://twitter.com/thoughtbot) Giant Robots Smashing Into Other Giant Robots Podcast (https://podcast.thoughtbot.com/) Giant Robots Smashing Into Other Giant Robots Email (hosts@giantrobots.fm) Support Giant Robots Smashing Into Other Giant Robots (https://github.com/sponsors/thoughtbot)
Could our inability to agree be holding us back from achieving meaningful social progress? What if AI could help us "fight better,” not by winning arguments but by resolving conflicts in ways that benefit our communities, businesses, and relationships? Flank's innovative technology offers just that: a smarter, more empathetic approach to conflict resolution that could transform how we engage with one another. Today, we're joined by Flank founder, CJ Tayeh, a human rights lawyer turned growth marketer turned social innovator. With a mission to address inequalities and power imbalances, especially around money, she explains how Flank's AI companion acts as a mediator to foster trust and communication. We explore the different user experiences Flank serves, the careful research and development that went into its creation, and how joining Flank's community can revolutionize conflict resolution. CJ also shares the challenges the startup faces, the role of interaction design in addressing them, and why high-quality data is crucial for effective AI-driven solutions. Don't miss this fascinating conversation with serial innovator, CJ Tayeh! Key Points From This Episode: An overview of CJ's journey into the emerging AI startup space. How growing up in a high-conflict family has informed her work as a social innovator. The problem Flank is focused on and how it aims to solve that problem with AI. Perspectives on conflict resolution and the impact of joining Flank's community. How Flank's AI companion acts as a mediator to foster communication and trust. Different kinds of user experiences that Flank aims to cater to. The amount of time, effort, and care that went into research and development. Challenges that Flank faces and how interaction design can address them. Why machine learning models are only as good as the data you train them with. Links Mentioned in Today's Episode: Flank (https://flankdigital.org/) CJ Tayeh on LinkedIn (https://www.linkedin.com/in/cj-tayeh/) CJ Tayeh on X (https://x.com/oheycj) Will Larry on X (https://x.com/will23larry) Will Larry on LinkedIn (https://www.linkedin.com/in/william-larry/) Victoria Guido on X (https://x.com/victori_ousg) Victoria Guido on LinkedIn (https://www.linkedin.com/in/victorialguido/) Victoria Guido Email (thoughtbot.social@vguido) thoughtbot (https://thoughtbot.com) thoughtbot on LinkedIn (https://www.linkedin.com/company/150727/) thoughtbot on X (https://x.com/thoughtbot) Giant Robots Smashing Into Other Giant Robots Podcast (https://podcast.thoughtbot.com/) Giant Robots Smashing Into Other Giant Robots Email (hosts@giantrobots.fm) Support Giant Robots Smashing Into Other Giant Robots (https://github.com/sponsors/thoughtbot)
What happens when competition goes from being a driver of success to a source of division and exclusion? In today's episode, Chad is joined by Dr. Justin Key, Founder of Black Theorem Consulting, to unpack societal divisions driven by social and economic status. Dr. Key is an accomplished consultant, speaker, and thought leader with expertise in helping organizations achieve growth and innovation through data-driven strategies. He is the founder of Black Theorem Consulting, a firm specializing in harnessing the power of diversity and technology to solve complex business challenges. In our conversation, we unpack today's topic through the lens of the products and services developers bring to market. We discuss the hyper-competitive nature of society, the impacts of toxic competition, real-world examples of rigid and fluid drivers of division, and why we should not be afraid to discuss race. Explore how digital products and services can drive change on a global scale, how designers and developers can be a part of that change, and why developers need to check their biases when building digital technology. He shares his motivation for starting Black Theorem Consulting, what the company focuses on, and how it is helping drive change. He also shares how he stays motivated, the types of industries Black Theorem Consulting serves, and how you can contribute to a better world. Join us as we untangle systemic societal problems and how to reflect the world you serve in your product or service with Dr. Justin Key! Key Points From This Episode: Learn how social and economic status divides society and creates division. Discover how the impacts of exclusion compound into larger societal problems. Find out the difference between healthy and unhealthy competition. Uncover the common misconceptions about power and wealth in society. Hear how societal divisions have played a role in the decline of mental health. Explore how the societal structure of America compares to other countries. Find out why race cannot be ignored when discussing social divisions. Understand the significance of considering race in discussions about social division. Positive ways digital products and services can bridge the gap and drive change. Ways technology creates obstacles between different socio-economic groups. Steps developers can take to ensure that technology is inclusive and accessible. Background about Black Theorem Consulting and the services it provides. How inclusion and equity apply to developers and the development process. Final takeaways and how to find out more about Black Theorem and Dr. Key. Links Mentioned in Today's Episode: Dr. Justin Key (https://www.justindkey.com/) Dr. Justin Key on LinkedIn (https://www.linkedin.com/in/justindkey/) Dr. Justin Key on YouTube (https://www.youtube.com/@JustinKey) Black Theorem Consulting (https://www.blacktheorem.com/) Gracie's Corner (www.youtube.com/@graciescorner) Chad Pytel on LinkedIn (https://www.linkedin.com/in/cpytel/) Chad Pytel on Mastodon (https://thoughtbot.social/@cpytel) Will Larry on X (https://x.com/will23larry) Will Larry on LinkedIn (https://www.linkedin.com/in/william-larry/) Victoria Guido on X (https://x.com/victori_ousg) Victoria Guido on LinkedIn (https://www.linkedin.com/in/victorialguido/) Victoria Guido Email (thoughtbot.social@vguido) thoughtbot (https://thoughtbot.com) thoughtbot on LinkedIn (https://www.linkedin.com/company/150727/) thoughtbot on X (https://x.com/thoughtbot) Giant Robots Smashing Into Other Giant Robots Podcast (https://podcast.thoughtbot.com/) Giant Robots Smashing Into Other Giant Robots Email (hosts@giantrobots.fm) Support Giant Robots Smashing Into Other Giant Robots (https://github.com/sponsors/thoughtbot)
Since its inception in 2017, Sema has been improving outcomes for users, companies, and developers by providing automated tools to assess code. During this episode, we are joined by Sema Founder and CEO, Matt Van Itallie. Matt discusses five reasons why you should know how much generative AI is used in your code, from the capacity to increase the quantity, quality, and maintainability to intellectual property risk. These also include exit risks. Next, we explore how this is detected, how it can be solved, and the advantages of looking at code. Next, we explore the origins of Sema and how Matt sourced his co-founders, consider his thoughts on open source, and why it matters to know how much generative AI is used in your code. Hear advice on where to begin, how much to prioritize precision, and why it is imperative to make generative AI your own. Tune in today to hear all this and more. Key Points From This Episode: Introducing Sema CEO and Founder Matt Van Itallie. How the work is distributed among different target customers: companies, financial and strategic buyers. Why Sema is language agnostic and what it does instead. Matt's belief that the fundamental health of a software product depends on the team. Understanding key person risk and the concept of golden handcuffs. How Matt's background set him up to easily understand the world of coding. Why the combination of manual implementation and automation via Sema is most effective. The process behind turning the idea into a product with the University of Michigan and a Founder from AngelList. Why he does not recommend using his approach. The single biggest focus: code inspection and due diligence. Using open source code and the risks involved. Five sets of reasons why it matters to know how much generative AI is used in your code. How this is detected and how it can be solved. Advice on where to begin, how precise to be, and more. Leveraging the expertise of Co-Founder Brendan Cody-Kenny to build Sema. Why it is imperative to make generative AI your own. Free advisory AI counsels that Matt and Sema have set up. Links Mentioned in Today's Episode: Matt Van Itallie on LinkedIn (https://www.linkedin.com/in/mvi/) Matt Van Itallie on X (https://x.com/vanitallie_matt) Matt Van Itallie Email (mvi@sema.com) Sema (https://semasoftware.com/ai-code-monitor) University of Michigan (https://umich.edu/) AngelList (https://www.angellist.com/) CoPilot (https://copilot.microsoft.com/) Chad Pytel on LinkedIn (https://www.linkedin.com/in/cpytel/) Will Larry on X (https://x.com/will23larry) Will Larry on LinkedIn (https://www.linkedin.com/in/william-larry/) Victoria Guido on X (https://x.com/victori_ousg) Victoria Guido on LinkedIn (https://www.linkedin.com/in/victorialguido/) Victoria Guido Email (thoughtbot.social@vguido) thoughtbot (https://thoughtbot.com) thoughtbot on LinkedIn (https://www.linkedin.com/company/150727/) thoughtbot on X (https://twitter.com/thoughtbot) Giant Robots Smashing Into Other Giant Robots Podcast (https://podcast.thoughtbot.com/) Giant Robots Smashing Into Other Giant Robots Email (hosts@giantrobots.fm) Support Giant Robots Smashing Into Other Giant Robots (https://github.com/sponsors/thoughtbot)
What if diagnosing complex joint disorders could be as precise and personalized as a fingerprint? Today, Will sits down with Nazgol Tavabi and Mohammadreza Movahhedi to discuss their journey of transforming cutting-edge research into a revolutionary AI-powered platform for diagnosing joint disorders. Nazgol and Mohammadreza are the co-founders of BonePixel, a healthcare startup focused on using AI and big data for the diagnosis and treatment planning of joint disorders. In our conversation, we unpack the origins of BonePixel, the challenges of building a healthcare startup, and how they are leveraging AI to make patient-specific treatment planning more accurate and efficient. Explore how its data-driven process facilitates decision-making for surgeons, how they were able to commercialize the software, and the positive impact it is making on patients' lives. They share details about BonePixel's current state of development, the regulatory hurdles, and their surgeon-centric approach to software development. We discuss the complexities of securing funding and their approach to fostering a healthy company culture. Gain insights into how they make their software inclusive, the ethical aspects of BonePixels development, why human involvement is crucial, and more. Join us to learn how BonePixel is transforming orthopedic care and pushing the boundaries of what's possible with AI with Nazgol Tavabi and Mohammadreza Movahhedi! Key Points From This Episode: Background about the development of BonePixel's innovative software. Learn about BonePixel and how it leverages data to improve decision-making. Hear about BonePixel's research origins at Harvard Medical School. How Harvard Medical School is facilitating the commercialization of BonePixel. Uncover the role that machine learning and AI play in BonePixel's software. Find out how their collaborators have acted as data sources for their models. They share details about upcoming features and software additions. Discover the core values of BonePixel that are driving its development. What got them interested in applying their research skills in healthcare. Explore the ethical considerations that need to be taken into account. Why human involvement during BonePixels implementation is vital. Hear their opinion on regulating the development of AI-based technologies. Lessons from their careers, final takeaways, and how to get in contact with them. Links Mentioned in Today's Episode: BonePixel (https://www.bonepixel.com/) Nazgol Tavabi on LinkedIn (https://www.linkedin.com/in/nazgoltavabi/) Mohammadreza Movahhedi on LinkedIn (https://www.linkedin.com/in/mohammadreza-movahhedi-phd-5aa652145/) Harvard Medical School (https://hms.harvard.edu/) Boston Children's Hospital (https://www.childrenshospital.org/) VirtualHip (https://virtualhip.childrenshospital.org/) Will Larry on X (https://x.com/will23larry) Will Larry on LinkedIn (https://www.linkedin.com/in/william-larry/) thoughtbot (https://thoughtbot.com) thoughtbot on LinkedIn (https://www.linkedin.com/company/150727/) thoughtbot on X (https://twitter.com/thoughtbot) Giant Robots Smashing Into Other Giant Robots Podcast (https://podcast.thoughtbot.com/) Giant Robots Smashing Into Other Giant Robots Email (mailto:hosts@giantrobots.fm) Support Giant Robots Smashing Into Other Giant Robots (https://github.com/sponsors/thoughtbot)
Is it time to rethink how we approach hiring? The traditional recruitment process often fails to capture the true potential of candidates, relying heavily on outdated methods like résumés and generic job descriptions. In this episode, Will sits down with Brian Glover, Co-founder and CEO of Previewed, to unpack the revolutionary interplay between technology and the recruitment sector. Previewed aims to revolutionize how job seekers connect with potential employers by allowing them to showcase their skills and experiences in a more personalized and impactful way. It leverages cutting-edge technology to create a platform that helps candidates stand out in a competitive job market, ensuring that everyone has a fair shot at landing their dream job. In our conversation, we discuss how the Previewed platform creates an immersive, streamlined, and intelligent solution for recruiters and candidates. Learn about the innovative technology behind Previewed's platform and how it is revolutionizing the traditional recruitment landscape. Discover the inspiration behind Previewed, its approach to career life-cycle, and how it empowers the candidate. We unpack the company's skill-based assessment method, the ‘gamification' of recruitment tools, how Previewed's platform helps with retention, identifying gaps in a candidate's skills, and much more. Join us as we explore where AI meets talent acquisition and how it turns purpose into a career with Brian Glover. Tune in now! Key Points From This Episode: How he uses prayer and meditation to keep him grounded as an entrepreneur. Overcoming the mental hurdles of being a founder and business owner. Previewed's platform and how it leverages AI to enhance the recruitment process. Issues in the traditional job search and hiring process that Previewed solves. Discover why aligning a candidate's job description with their purpose is so vital. Reasons for Previewed's skill-based method and how it assesses candidates. The benefits of Previewed's skill-based approach for candidates and recruiters. Brian shares how his hustler background growing up led him to become an entrepreneur. Hear about Previewed's roots and the many challenges he overcame starting it. Recommendations for budding entrepreneurs and what Brian is currently focusing on. Links Mentioned in Today's Episode: Brian Glover on LinkedIn (https://www.linkedin.com/in/brian-glover-startupfounder/) Previewed (https://www.previewed.careers) Will Larry on X (https://x.com/will23larry) Will Larry on LinkedIn (https://www.linkedin.com/in/william-larry/) Victoria Guido on X (https://x.com/victori_ousg) Victoria Guido on LinkedIn (https://www.linkedin.com/in/victorialguido/) thoughtbot (https://thoughtbot.com) thoughtbot on LinkedIn (https://www.linkedin.com/company/150727/) thoughtbot on X (https://twitter.com/thoughtbot) Giant Robots Smashing Into Other Giant Robots Podcast (https://podcast.thoughtbot.com/) Giant Robots Smashing Into Other Giant Robots Email (hosts@giantrobots.fm) Support Giant Robots Smashing Into Other Giant Robots (https://github.com/sponsors/thoughtbot)
Company culture plays a fundamental role in the success of your organization. Unfortunately, it's not always clear what methods will lead to optimal outcomes. Top research shows an alarming gap between a company's stated culture and what employees report about their experience working there. But what if one could harness the power of AI to close this gap? Today on the show, we're joined by Elie Rashbass, CEO & Co-founder at ScultureAI, a startup developing innovative solutions that shape organizational culture from the ground up. He tells us about the groundbreaking work being done by ScultureAI and how they are leveraging AI to coach everyday interactions between internal staff members and external stakeholders. We discuss the endless interactions that shape company culture, why it matters, and how Elie and his team are helping companies use AI to embed their culture into actualized, organization-wide behavior. To learn more about how AI is used to transform company culture, tune in today! Key Points From This Episode: How Elie's corporate background instilled an appreciation for good company culture. Co-founding ScultureAI with his father and what led them into the AI startup space. His father's experience fostering strong company cultures and his extensive AI research. The significant gap between what companies say their culture is and what it actually is. Why company culture matters, from employee well-being to organizational success. What to consider when selecting and defining your company values. Common challenges organizations face when implementing company culture. How ScultureAI is helping companies embed company culture from the ground up. Their groundbreaking AI-powered behavioral coach and examples of its workflow integration. Key challenges they've encountered working with LLMs and how they've addressed these. What you can expect from the ScultureAI demo and how to get in touch. An overview of hiring as a potential use case for their behavioral AI coach. How ScultureAI prioritizes and safeguards user data and privacy. Overcoming challenges as innovators in the space and advice to other leaders. Links Mentioned in Today's Episode: Elie Rashbass on LinkedIn (https://www.linkedin.com/in/elie-rashbass-cfa-b78631132/) ScultureAI (https://sculture.ai/) Donald Sull (https://mitsloan.mit.edu/faculty/directory/donald-sull) Sami Birnbaum (https://samibirnbaum.com) Sami Birnbaum on LinkedIn (https://www.linkedin.com/in/samibirnbaum/) Svenja Schäfer (svenjaschaefer.com) Svenja Schäfer on LinkedIn (https://www.linkedin.com/in/svenjaschaefer/) Will Larry on X (https://x.com/will23larry) Will Larry on LinkedIn (https://www.linkedin.com/in/william-larry/) Victoria Guido on X (https://x.com/victori_ousg) Victoria Guido on LinkedIn (https://www.linkedin.com/in/victorialguido/) thoughtbot (https://thoughtbot.com) thoughtbot on LinkedIn (https://www.linkedin.com/company/150727/) thoughtbot on X (https://twitter.com/thoughtbot) Giant Robots Smashing Into Other Giant Robots Podcast (https://podcast.thoughtbot.com/) Giant Robots Smashing Into Other Giant Robots Email (hosts@giantrobots.fm) Support Giant Robots Smashing Into Other Giant Robots (https://github.com/sponsors/thoughtbot)
By addressing the way that families hire, manage, and pay in-home care professionals, Clara Home Care is reimagining the way that home care is delivered in America, and Jon Levinson is at the helm. He joins us today to share his personal experiences with in-home care that led him to research the industry, identify the challenges, and co-found Clara. Hear how Jon was able to draw on his background in product management for TripAdvisor and Uber to pioneer his company, what it was like to develop early iterations of the product, and how all this resulted in creating the first-ever caregiver-specific payroll platform. We touch on finding the appropriate market, creating foundational code, and the importance of setting best practices to support scaling and changing. Jon also describes the critical role of thoughtbot in setting Clara Home Care up for scaling success. To finish, Jon shares some of the exciting opportunities that exist in the realm of care management, and how Clara is already taking advantage of them. Thanks for listening! Key Points From This Episode: Introducing Jon Levinson, Co-Founder and CEO at Clara Home Care. The role of thoughtbot in bringing Clara to life. A personal experience that led Jon to pioneer Clara Home Care. Results of researching the specific problems faced in the broader industry. His background in product management at TripAdvisor, Uber, and more. The engineer who became his technical co-founder. Fundraising choices and investment during his early journey. Three consumer problems that care agencies do not adequately address. Why using an agency is still beneficial in comparison to hiring independently. Developing the first version of the product. Identifying the opportunity to pioneer the first caregiver-specific payroll platform. The challenge of finding people seeking a caregiving product. Setting foundational code structured to scale and the role of Thoughtbot in this process. Reaching a critical mass by building a strong grounding through relationships. Balancing building the marketplace, solving discovery, and investing in caregiving technology. Flexible metrics for success in a given marketplace. Why caregivers still favor agencies over independent work. Understanding how emotionally taxing the caregiver coordination role can be. Features that support the relationship with long-term care insurance providers and care management. Links Mentioned in Today's Episode: Jon Levinson on X (https://x.com/levinsonjon) Jon Levinson on LinkedIn (https://www.linkedin.com/in/jonlevinson1/) Jon Levinson Email (jon@clarahomecare.com) Clara Home Care (https://www.clarahomecare.com/) Clara Home Care on Facebook (https://www.facebook.com/HomeCareNearMe/) Clara Home Care on LinkedIn (https://www.linkedin.com/company/clarahomecare/) Thoughtbot (https://thoughtbot.com/) Will Larry on X (https://x.com/will23larry) Will Larry on LinkedIn (https://www.linkedin.com/in/william-larry/) Victoria Guido on X (https://x.com/victori_ousg) Victoria Guido on LinkedIn (https://www.linkedin.com/in/victorialguido/) thoughtbot (https://thoughtbot.com) thoughtbot on LinkedIn (https://www.linkedin.com/company/150727/) thoughtbot on X (https://twitter.com/thoughtbot) Giant Robots Smashing Into Other Giant Robots Podcast (https://podcast.thoughtbot.com/) Giant Robots Smashing Into Other Giant Robots Email (hosts@giantrobots.fm) Support Giant Robots Smashing Into Other Giant Robots (https://github.com/sponsors/thoughtbot)
In this episode of Giant Robots Smashing into Other Giant Robots (On Tour!), hosts Sami Birnbaum and Svenja Schäfer are joined by Karishma Gupta, the Founder and CEO of Eslando Circular Fashion. Eslando is a fashion company dedicated to changing the clothing industry through circular economy principles and textile recycling. Its mission is to simplify recycling and ensure compliance with EU regulations by connecting brands, consumers, and recyclers, fostering transparency and efficiency in the fashion industry. In today's conversation, Karishma delves into her company's innovative Digital Product Passport and how it's revolutionizing the fashion and textile industries. We discuss how her company helps the right material get to the right recycler using data and leveraging AI to map the process. Tune in to explore how the circular economy applies to the fashion industry, the current recycling gaps, what motivates fashion brands to be more sustainable, and how Eslando is reducing the carbon footprint of the textile supply chain! Key Points From This Episode: Background on Karishma and what led her to start a tech company. How recycling in fashion differs from other industries that recycle. An outline of the biggest recycling hurdles facing the fashion industry. The complex range of materials in clothes and the problems they create. Karishma's transition from the fashion industry to founding a tech-based company. Some of the materials in clothes that are endlessly recyclable. Details about the Digital Product Passport and what it offers the supply chain. Benefits and costs of sustainable regulations and solutions for fashion brands. Ways that Eslando is monetizing its various solutions. The value proposition the Digital Product Passport offers consumers. How long it took to create and build a workable prototype. What Karishma has planned for the future of Eslando Circular Fashion. Links Mentioned in Today's Episode: Karishma Gupta on LinkedIn (https://www.linkedin.com/in/karishma248/) Karishma Gupta on X (https://x.com/_karishmagupta) Eslando Circular Fashion (https://www.eslando.com) Innovate UK (https://www.ukri.org/councils/innovate-uk/) Carbon13 (https://carbonthirteen.com) Sami Birnbaum (https://samibirnbaum.com) Sami Birnbaum on LinkedIn (https://www.linkedin.com/in/samibirnbaum/) Svenja Schäfer (svenjaschaefer.com) Svenja Schäfer on LinkedIn (https://www.linkedin.com/in/svenjaschaefer/) Will Larry on X (https://x.com/will23larry) Will Larry on LinkedIn (https://www.linkedin.com/in/william-larry/) Victoria Guido on X (https://x.com/victori_ousg) Victoria Guido on LinkedIn (https://www.linkedin.com/in/victorialguido/) thoughtbot (https://thoughtbot.com) thoughtbot on LinkedIn (https://www.linkedin.com/company/150727/) thoughtbot on X (https://twitter.com/thoughtbot) Giant Robots Smashing Into Other Giant Robots Podcast (https://podcast.thoughtbot.com/) Giant Robots Smashing Into Other Giant Robots Email (hosts@giantrobots.fm) Support Giant Robots Smashing Into Other Giant Robots (https://github.com/sponsors/thoughtbot)
Giant Robots On Tour Hosts Sami Birnbaum and Jared Turner introduce Sheng-Hung Lee, a designer, PhD researcher at MIT AgeLab, and board director at the Industrial Designers Society of America. Sheng-Hung shares his journey into design and engineering, emphasizing the importance of interpreting signals in design and the evolving role of designers from problem-solvers to culture shapers. He discusses how designers must now consider broader, systematic issues such as climate change and aging. Sheng-Hung explains that design is a teachable and essential life skill, highlighting the significance of personal experiences and failures in learning design. He elaborates on the concept of signals, explaining that they represent different perspectives and interpretations in design, which are crucial in addressing complex problems. The conversation shifts to practical design applications and Sheng-Hung's work in smart homes for aging populations. He discusses the integration of various smart systems and the importance of designing for different life stages rather than specific age groups. Jared and Sami also engage Sheng-Hung in discussing the worst and best-designed products, where Sheng-Hung mentions his initial skepticism but eventual appreciation for facial recognition technology. MIT AgeLab (https://agelab.mit.edu/) Industrial Designers Society of America (https://www.idsa.org/) Follow Sheng-Hung Lee on LinkedIn (https://www.linkedin.com/in/shenghunglee/). Visit his website: shenghunglee.com (https://www.shenghunglee.com/). Follow thoughtbot on X (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Transcript: SAMI: Hello again, and this is The Giant Robots Smashing Into Other Giant Robots podcast, the Giant Robots On Tour Series coming to you from Europe, West Asia, and Africa, where we explore the design, development, and business of great products. I'm your host, Sami Birnbaum. JARED: And I'm your other host, Jared Turner. SAMI: If you are wondering, which you might have been for a while now, where are Will or Victoria, well, make sure you find one of our previous podcasts where we introduce the Giant Robots on Tour Series, and you'll understand why you're hearing myself and Jared a little bit more frequently than before. In that podcast, we throw random icebreakers at each other, and we find out that Svenja does not like online banking. And if you haven't listened to our previous podcast with our guest, Ishani, check that out as quick as you can and find out why AI is compared to babies. Joining us today is Sheng-Hung Lee, a Designer and PhD Researcher at MIT AgeLab and Board Director at the Industrial Designers Society of America. Sheng-Hung, I'm going to level with you. I've done my research. I've done my due diligence on the guests that we have on this podcast, and I'm exhausted. SHENG-HUNG: [laughs] SAMI: I've looked through your own website, and I've read as much as I can find about you. And between education, experience, awards, scholarships, there is an incredible amount of things that you're involved in that you get up to. And it really wasn't good for my own self-esteem just to see how much you have going on. SHENG-HUNG: [laughs] SAMI: Jared, a question for you first. Bear in mind, the only thing I've ever been awarded is my own driving license. So, our guest, Sheng-Hung, how many awards do you think he has currently listed on his website? Give a guess. JARED: Oh gosh, I remember looking at the page, and I remember having to scroll. SAMI: [laughs] Yeah, you had to scroll. JARED: Let's pick 33. SAMI: 33. Do you know what? It's not even close. Okay, he's nearly double that. So, he's up at 60 awards that are currently listed. So, we're talking about a guest that you guys do not want to miss. And you want to make sure that you get into this conversation. I always like to go back to the start with my guests. So, everyone has a story. And I'm interested, Sheng-Hung, in your journey and what led you into the world of design and engineering. SHENG-HUNG: My personal definition of design is, like, decoding signals. So, everything in our lives, like, we have different types of signals. How do we interpret the signal? How do we, like, understand, or perceive different types of signals in our lives? And I feel design is more like...not just creation. It is creation, for sure, but also about curation. I feel like, for me, problem-solving or, like, problem-defining is really interesting. And especially you mentioned, like, my very early stage as a designer, the reason I submitted my work to get an award is because I want to show my problem-solving skill. And I realize nowadays, like, the problem is too complicated. It's not just about solving problems, right? I mean, I feel design is more bigger than that, especially now most of the problems are systematic and complex. Climate change, right? Like, you think about aging, and you think about all this, like, sustainable issues. I feel like designers, like, for me, starting from problem solver, as engineer, and now more I've become like a translator, curator, or even, like, a culture shaper. How do you shape the culture you want, right? Especially now, like, AI it's just, like...that really let me rethink about my role as designer, you know, because everyone can have tons of ideas, but the truth is, like, we have so many ideas, but do you know what good taste is about? Do you know what the good qualities of life's about? So, you have to have some personal experiences to really help people to understand or curate the vision in the future. SAMI: That's really interesting. I struggle to dress my kids in the morning from a design perspective, right? I don't get colors, and I don't understand necessarily how they match and how to get things working. In fact, sometimes I'll dress my kids only to find that my wife has redressed the kids. Things are that bad at home. Do you think then design is something which can be taught, or is it something, like, innate? Is it something, in your own experiences, that it's kind of part of your nature? So, you see the world differently to someone like myself or Jared sees the world. Or could that be something which we could pick up on, you know, and learn about? SHENG-HUNG: Yeah, I definitely think design can be teachable. It's skillable. And I feel like, yeah, people talk about this is, like, a hardcore skill. It's a soft skill. No, I think design is a life skill. It's a human skill. So, that includes like, for example, like, yeah, how do you choose the color? How do you choose the clothes for kids? But also about, like, how do you celebrate the quality of lives, right? How do you, like, have better, like, qualities? And I feel like, I don't know, life skill means, like, team building, creative leadership, knows people, listening to people. And, for me, that's part of design because you're decoding different signals. You understand your life. You perceive different types of noises. Or how do you resonate with other people? And that's a life skill, I think. And I also feel most of the design skills I learned is actually not from school. It's from, like, personal life failure [laughs]. SAMI: That's really interesting. I just want to jump in because I don't know if I fully understand what you mean by signals. Can you just elaborate on that a little bit more? And then, I will bring you back up on personal failures. SHENG-HUNG: Signal is like different ways of seeing things, right? So, for example, like, if I go to wait in line for a free bagel, right? You share this with your friends. What I see is it's a free bagel. But what my friends see is like, oh, probably, like, I don't need to wait in line and so many challenges. You know, I have to, like, oh, why should I get this? But I see very clearly I want a free bagel. So, these are different. It's the same thing but different message mixed up, right? And then, for me, I see design, like, it happens every day. It's a life skill. For example, like, I saw the challenges, but what if we think another perspective to rethink about what kind of challenge [inaudible 06:38] or reframe the right questions, right? And all this, like, mixed all together, it feels like it's not just about drawing beautiful sketches or rendering sexy, you know, ideas. It's all about, like, how do you frame these challenges? How do you look at this? Can you see the question from social aspect, from cultural aspect, or you just see this as a solution-driven approach? JARED: In some cases, I feel, there is an element of subjectivity to the designs, but then we also want to measure the success of a design. Do you have any tips for, like, how you go about putting numbers to what defines success for a particular design? SHENG-HUNG: This is such a great question, especially now my research focus is really on services, you know, service design, experience design. Like, how do you quantify this, right? For example, three of us we go to the restaurant, and I feel it's really, really great restaurant. And probably some people feel no, that's not really great. And then, how do we quantify this, right? And then, I feel it's sometimes, like, really by personal preferences. It's hard to measure. Maybe there will be some sort of, like, a principle direction or criteria we can follow, so, for example, service quality metrics or something, like, based on people's life experiences. I feel it's hard to measure, especially now the design challenge the question it's really complicated. Some people talk about demographic. How do you, like, [inaudible 08:09] design? Like, for example, a participant design process, right? Or, like, inclusiveness. People talk about equity, power, power dynamic. And I think it's less of a measure or quantify. It's more about do you show your respect? Can we be more inclusive in this process? Can we really engage or integrate multiple voices in this design process? And I feel like that kind of shows the flexibility, also, the real flexibility of the design, not just that, oh, we look for one single solution. Because, most of the time, we actually want to design for a solution, but, actually, I feel now the shift is from we try to build the condition to let people land on this condition and solve the problem. So, in the end, we'll be like, yeah, we landed here, and we can solve the problem together collectively. So, something I feel a little bit different, but that's a great question. It's open-ended. Yeah. JARED: Yeah. Thank you. There's a lot to think about there. I want to bring it back to failure because this is something I think about a lot in terms of teaching and learning from history versus learning from your own failure. We have, like, thousands of years of history of failure. You think we have made all the mistakes already, and, oh, it should be easy, right? All we need to do is teach all of the young generation about all of this failure, and then they'll remember not to do it. But in reality, it doesn't really work that way. I find the strength of the argument is oftentimes weak compared to failing yourself and really deeply learning that lesson. I'm curious about your thoughts on that. And then, I'm also curious to hear about some of your, let's call them, best failures. SHENG-HUNG: I personally feel like people fail. They fail forward, not backward. So, even if you fail, you move a little bit. It depends on how crazy, right, and how fast you fail. It's an iterative process. The reason I say learning from failure because from traditional Asian family, Asian students, right? Probably in the past, I would say I raised my hand. I want to learn, or I ask senior people. I want to learn. But, actually, more than that, it says, "I want to experience. I want to be part of it," right? So, you're not becoming the manager because you learn to become a...no, you're in that position, and you learn to be a manager. So, I learned that mindset when I worked at IDEO. And one of the senior design directors told me, "No, you should say, 'I want to experience.'" So, that means that you have fully immersed experiences. And one of the best examples for me is that the first two years I worked at IDEO and IDEO Asia, supporting projects in Tokyo, Shanghai, Singapore offices, and sometimes European, like, office work; the first two years, my confidence almost collapsed. I have to collect my confidence. It's so hard because I'm eager to learn so many things. I didn't beat myself. And then, after two years, I met an amazing, like, design mentor. And I started the things I'm good at as product designer, a tangible designer. I start as product-focused and thinking about whole design process. And then, I start to collect my confidence. And I realized every single project at IDEO or in my life it's a vehicle, you know. And then, you always connect the dots when you're looking backwards. And you realize, oh, this is failure. Let me know what do you mean by client management? What do you mean by, like, teamworking? Because everyone is from so diverse background. And everyone says, "I'm a designer," but they have different interpretation. And how do you communicate it, right? And how do you keep the conversation transparent and also effective, and how do you empower people? And I feel because of that connect the dots process, also, all the things I want to learn, I want to experience it really helps me to grow at the third year or second year in IDEO. And that really makes me think about, oh, wow, I didn't know. I failed completely. And that's really healthy, for me, because you become very strong. At some point, I started to realize, oh, what do you mean by...what does it mean by design consultancy business? What we can sell. Where's our capacity, our limitation? You know, other than just, oh, everything's, like, imaginative conceptual. I kind of know what happened, and I know the boundary. And I know how can I empower people and also the client. SAMI: Yeah, embracing failure is a real strength. At thoughtbot, we kind of...if we're developing products and we're, let's say, designing or coding, whether websites or applications, we have this concept of failing fast. So, the faster you can fail, the quicker you can iterate towards the right solution. And that's something which is difficult to embrace because the first time you do it, I want this to be perfect, and I want to build it in the way that it works. But, actually, you'll spend a lot of time trying to get towards that perfection, and it's much better to ship faster, fail faster, and then get towards the solution. I noticed as well that...well, I read that the one thing you've been recently working on is designed for the aging population, so more specifically, smart homes for the aging populations. Shout out to my parents if they're looking for a smart home. Sorry, mom and dad. SHENG-HUNG: [laughs] SAMI: I've always found, especially my generation, so I'm about...I'm not about; I am 32 years [chuckles] old. So yeah, there's always been, like, a big gap between kind of my generation, the way we've engaged with technology products, the way my parents' generation have been able to. And I imagine a future where my kids are running around in VR headsets, and I'm still, you know, using a basic laptop. I would love to know more about your work kind of in this area and designing for a different sector of the population. SHENG-HUNG: My master thesis and my master project is focused on redesigning, like, smart footwear for aging population, and then that's part of the smart home ecosystem. And I was actually impressed and surprised. It's like most of the sponsors or clients we talk about, like, people [inaudible 14:38] to think about just the product level, so smart like [inaudible 14:43], smart like a door, or smart like, you know, like a bed or a smart, like, alarm clock. People start to think about how can we integrate all this system together? Because, like, for example, if you bought Amazon, you know, versus Apple and all these different devices, the platform is really a problem because the products cannot communicate with each other. And we want to make sure all the products can communicate and support you, or, like, they can at least receive your data or information to give the appropriate response. So, the smart home project starts to think about from ideas to become more like platform integration. IKEA is the best example, right? Like, I think two years ago, they talk about, yeah, they launched their first app, right? Everything is, yeah, it seems like, oh, what's the big deal about this, right? No, but you think of this from the intention perspective to actually connect the whole system together because they want to make sure their internal designer, developer they really can think through their own internal system to make sure everything's connected, interconnected, not just, oh, you do a part of this. We sell this to a certain Asian, and it didn't really connect. So, I feel like when we designed it, it's really from the system perspective to talk about a smart home. And then, regarding of, like, design across [inaudible 16:04] generation, that's really important, actually, because especially now I'm focused on design for retirement. And I shifted to design for longevity. And then, the cool thing about this is, like, we think about our life in terms of age, but, actually, now we need to think about our life in terms of different life stages, different lifestyle. The book called "Stage (Not Age)", means, like, now we cannot even describe people above 100 years old or 85 years. So, we call them future hood, right? So, like, different life stages. And I feel like that really impacts, as designers, the way we design products or interfaces, right? And it has to evolve with people. When you say, for example, if we have, like, a smart, like, a robot in our home, they have to know your personal routine. And you kind of grow, right? For example, oh, I get older. I move slower, or my mobility is different, and it changes. How does that mean to our product or our smart services? And I feel like across different generations, it's really thinking about design for different people in different life stages. And that's really important, not just about financial planning or about your future education, family, community, right? Now people are probably thinking about aging in place. My parents just bought a second home. They're thinking about retirement life. And so, these are things that really impact all aspects of life. And I feel like the idea of one solution for all the era is kind of over because we have to think about not just one solution, multiple solution tailor-made for multiple different people in different life stages. MID-ROLL AD: Are you an entrepreneur or start-up founder looking to gain confidence in the way forward for your idea? At thoughtbot, we know you're tight on time and investment, which is why we've created targeted 1-hour remote workshops to help you develop a concrete plan for your product's next steps. Over four interactive sessions, we work with you on research, product design sprint, critical path, and presentation prep so that you and your team are better equipped with the skills and knowledge for success. Find out how we can help you move the needle at: tbot.io/entrepreneurs. JARED: And, Sheng-Hung, in one of your articles that I was reading about design for longevity, you sort of say that design for aging isn't just about designing for older people, but rather, I think one of your colleagues asked this question, which I really liked, which is, how can inclusive methods build elegant design solutions that work for all? And I find that a really aspirational goal. But one of the things, say, at thoughtbot, when they're building a product, so we often talk about targeting a specific niche or a specific user base because then we can really optimize for them. And so, you're designing something that's elegant, and that works for all. It doesn't sound very easy. It sounds like a good challenge. And I'm curious about how do you go about that, and do you have any examples you can you can share? SHENG-HUNG: Design for all elegantly also seamlessly. Optimize everyone's needs or, like, design process. I feel...because my topic is focused on financial planning, right? And I think about everyone's income level is different. Their investable income asset is also different. We have a different situation, right? Our family issue, the healthcare condition is also different. And I feel like that, also, if we look at this question, we should think about, okay, how do we define design for all, right? Is it universal design, or is it inclusive design? I think there are definitely some, like, basic or fundamental, like, foundation or criteria we need to meet. Like, for example, human-centered, right? Or, like, we think about accessibility for certain technology. What's the threshold for a certain way of use the technology or product? That could be, like, a universal or, like, basic. Like I said, people's life stages are so different. And can we really make sure our product or interfaces is always dynamic, always change? Design for transformation, right? And I feel the ideas of changing is kind of scaring for most people. Because you don't want to, like, you woke up, and you realize your iPhone just update the whole interfaces, and you suddenly don't know how to use it [laughs]. It changed too dramatically. What I mean by change is like, it's a gradual integration process. And I feel that's kind of beautiful. Like, for example, the way I use my bicycle, the biking, right? They can ultimately adjust my speed, recharging, or understand my personal preferences. That could be something I think is powerful for future for providing the right solution, yeah. But also, it's a benefit of this, but also, there's downsides. Like, maybe because of that, we all live our own personal bubbles pretty well, right? Like, oh, yeah, yeah, I read a newspaper. No, you read the newspaper that I curated for you. So, somehow, the information started different [laughs]. So, there's a gap, but I don't know. It's very cool. It's very great, great question. I think there's still...I don't have the exact same answer, but I feel that could be potential for now. Yeah. JARED: Yeah, I really like that. So, it's not just a one-size-fits-all-all, but, like, it's a sort of an elegant transformation over the course of someone's life. We've discussed a few different things like design for longevity. You touched on there, as we were speaking, human-centered design. I know you've made a distinction of humanity-centered design as well, and there's also life-centered design. I wonder if you could give us and our listeners a little rapid-fire explainer of each of them. SHENG-HUNG: Like, when we talk about human-centered design, right? Like, it's, like, a buzzword. And everyone talks about HCD, and most people think, oh, if you got a post-it note, you're, like, a HCD designer. No, like, what does that mean, right [laughs]? It's very cliché. And they're like, oh, yeah, all these, like, HCD designers bring the post-it notes with Sharpies and go to facilitate tons of workshops, and they sit and know people. And I feel it's more than that, right? Human-centered is really, like, put yourself, designers, in the shoes of clients, users, customers, and participants to know their needs, their desire and address their pain point. And I think for human-centered design like Don Norman said in his latest book, it's not just about design as a discipline. It also covers, like, politics, covers, like, ethical issue, culture. It's broader. And, for me, the simplest version is, like, you design with care. You design with human temperature. We create technology with human temperature. That means that we're now for this technology to [inaudible 23:13] technology. We know why we need that technology. So, for example, if you provide the, like, the cell phone to the developing countries, you probably don't want to send, like, the latest cell phone. You want to send them, like, the adequate technology. What I mean by that is like, it's very, like, stereotype, but I'm trying to explain the idea is like, oh, Nokia could be a great option at this point, for example. You can communicate. You don't need, like, crazy, like, AR VR function. You at least can communicate. So, it's adequate. I think that kind of lens is, like, you think about the culture, the needs, economic, social status. And then, you can start to move on and upgrade the devices. And I feel like life-centered is even broader. It's like, can you design something to the lens of cats, your pets, your animals? So, it's really like, it's really...it sounds a little bit like a speculative design. But the truth is, like, we can shift our perspective to different kinds of species, cross-species, not just focus on human, because everything we design definitely starts from also for a human being. But now life-centered is like, it's longer, broader. And then, for me, it also means like, we just talk about life-centered. It's like, really think through all different stages of life, not just, like, focus on one single age or a single stage, too specific, too narrow. It's, like, broader. So, when we talk about life-centered design, LCD, we really think about a lot of different systems, framework. What's the model we can follow? You know, so we're also thinking about policy, about power dynamic, government, ethical issues. So, this, I think, like, it's broader, and it's really large. Sometimes it's pretty vague, for sure. We have to use some cases or really think about in different contexts. Context is really important, designed for different contextual knowledges and needs. SAMI: Yeah, I think that is actually a really helpful understanding. Myself I don't know anything about those concepts, so to kind of get that theoretical understanding and explanation from yourself is really helpful. In a more practical sense, I have a question, which is a very selfish question. The reason it's a selfish question is because I want to know what do you think? When you look at the world through your designer lenses, what do you think is the worst-designed product you've ever seen or come across? And I think I know the answer to this. I think there is a right answer. While you have a think, I'll share my answer. I don't know if you have this because you said you're based in Boston at the moment. And I'm showing you because we're on camera, but I will describe it to the listeners as well is what they've done with bottles now is when you open, like, a Coke bottle, for example, all other beverages are available...Coke, if you want to sponsor us [laughter], we're happy just to mention you. When you take the bottle cap off, it's now connected to the top of the bottle. So, someone has decided...now, I understand the reason behind it. They're saying that it's for recycling. So, when you throw your bottle away, make sure the cap goes with the bottle. But someone has sat there, and they've designed the bottles. So, when you take off the cap, it's still connected to the top of the bottle. And countless times, I'm either pouring into a cup or pouring into my mouth. And that cap is getting in the way. So, the liquid kind of goes into that cap, and it spills on me, or it spills on the table. This is an absolute design failure, a catastrophe in my eyes. That's my worst design that I've come across in real life. Do you have anything you can think of that you look at, and you're like, who designed this? SHENG-HUNG: This is such a great example because I did have similar experiences when I went to Milan Design Week last year. All the plastic bottle is, like, connected. The cap connects with the bottle. And I didn't know that it's on purpose at the very beginning. I thought, how come it's, like, connected? I want to take it out because it's easier for me to drink. And I realized it's not just this one; all of them is the same [laughs]. Yeah, that's a great example. I think, for me, design for failure adapter, for example, you know, adapter, like dongle, right? Like, we have so many different...this guy HDMI cable, the cable for iPhone, and the magnet for my Apple MacBook Pro. That's painful because you try to find, like, when you go to, like, a talk or a speech or try to present something, I think, for me, the easiest way is, like, AirPlay, right, Wi-Fi or Bluetooth to connect to the projector. But in reality, you always need this HDMI cable. And this guy connects with my Mac. There's some problem. It depends on...now I always bring my adapter with me. It's just like, we have that [inaudible 28:04] like, you know, it almost, like, very frequently, if we're meeting, you have to show your screen. How can we design less physical but it's user-friendly, right? People use Mac. People use Apple, use, like, Microsoft. How do you design something like a universal adaptable to everyones, just sharing screen? This is what I need. So, I think this could be one bad design, I think, at this moment [laughs]. SAMI: Yeah, that's a great example as well, and so frustrating. And I wonder if it's, like, a money-making scheme, you know, everyone has their own chargers. And that's a way kind of they make some income as well on the side. Jared, what have you seen in the world? What's your pet peeve? What really grinds your gears? JARED: This was easy for me. It came to me straight away. Any door that has a handle that you can wrap your hand around which signifies it should be pulled that is push. It's just, I mean, what is going on there? It drives me bonkers. SHENG-HUNG: [laughs] SAMI: That is brilliant. I think it's only fair if we flip the question, right? And then, we say, what's the best thing you've seen designed, right? There must be something out there where you've gone, "Oh, that is so useful. That makes so much sense. Why haven't we done that until now?" And have you kind of...I guess this is for Sheng-Hung, like, have you got any inspiration from that sort of thing? SHENG-HUNG: I have to be honest. Like, I really feel like in the past, I'm kind of scared about, like, use your face to unlock your phone. But the more I use it, I feel like, oh my God, this is so convenient. You just look at it. I know it's a bit scary because they have all your biometric data information. I know even you protect under the regular law, but still, I feel like, yeah, it's so seamless connected. And I feel maybe the better answer is like, I feel a great design is, like, to reduce the friction between the transition of devices by devices, right? So, for me, I mean, so interface by interface. So, when I share the data on my phone, what does that mean? From phone to my computer or phone to other people, right? All the different interfaces changing. The less friction, the better. I feel seamless connected. So, you know, AirDrop, super convenient, photos, videos with people, Mac users. But what does that mean for, like, Windows users, right? And so, every platform has their own, like, spec, or criteria. And I feel if the user can feel the seamless friction between these interfaces, for me, that could be a great design solution. JARED: I love that answer. And I love that description of reducing friction. It reminds me a little bit of, I think, my favorite book on UX is by Steve Krug, which is "Don't Make Me Think." And it's just all about doing the simplest thing, reducing confusion, overcoming objections, and reducing friction. So, I really love that. I do have an answer for this one as well. It's a little bit selfish or focused on my own life. So, I have a dog. She's a Welsh Terrier called Rosie. She's just turned one. Whenever we used to go out, you've got to take water for her if it's a hot day. I always used to take a bottle, whether you could unscrew the top or not, I'm not sure, Sami, and, like, a little bowl to put that in, or you use your hands. And, invariably, she's not going to drink all of the water, so you've got waste. You throw that out. The bag gets wet, all of that. Someone has designed this really cool bottle where the top is actually the bowl. It's an all-in-one. And you press a button; the water goes into the bowl. She drinks. Whatever's left, you press the button again, turn it upright. And the water just flows back in into the rest of the bottle. It's such a simple thing. But, like you say, it just reduces that friction. Anytime a problem no longer exists, manual to automatic cars, fight me, I'm all for it. Well, that's a problem solved. That's less friction. That's beauty in the world. SAMI: Yeah, I think it's amazing. When you think about these examples, it really brings out how much of an impact design has. So, you can have the best product in the world, but if you don't get that frictionless design, or you don't get that design that's going to really bring that improvement, it's going to be difficult to make that product a success. And I think there's some, like, when I think about leaders and innovators in this kind of space, so I know you already mentioned IKEA and I think of Apple. And I don't know the answer to this, and maybe our listeners also wonder, like, how do these companies...they seem to keep getting it right. No matter what happens, they seem to set the trends, and they get their design spot-on, and they innovate in that space. How are they so successful in their design? SHENG-HUNG: I think a recent example is like, you know, like, Apple just recently launched the Vision Pro, right? The XR, the goggles. And put the demo time 30 minutes to get in-store experiences. You're booking the demo time with them, the 30 minutes. For me, I wrote an article about it. It is less about the goggle itself. It is about the whole experiences. The time you enter the store, right, and then you're waiting there, who guiding you? The Genius Bar people guiding you. You sit down. You have the prescription and your glasses that get measured, scan the QR code, and find the match [inaudible 33:35] pair of goggles that fit your [inaudible 33:37] of your face. And they put it on. They sit on the side, use the iPad to guiding you, and tell personal experiences or stories. These companies are very design-driven, vision-driven company. They really think about the whole experiences of users, right? And, for me, it's too pricey, for me, the product, obviously, right now. But I have very delightful, positive experiences because of that 30-minute demo. So, I kind of plant the seeds in my heart. Oh, if the second generation or something have discount, I would definitely want to get one for myself. Not really because...it's a great design for sure, but also, the impression I have. And I feel that really, really, like, make a difference, right? It's tiny. It's very subtle. They can, "No, we don't have, like, demo experiences." They can just purely sell the product. But I think they sell something bigger than just product. Branding user experiences, delightful experiences. And I can really feel that, and that's really powerful in the end. JARED: Do you think that that sort of level of design is limited to the companies that can afford it like the big names? Like, obviously, there is a cost dedicated to having the time and to putting the resources to that. Is it always just going to be the big players, or are there things we can do to democratize that availability for the startups, for the SMEs? SHENG-HUNG: I actually think it's about a company's culture. So, another example I would love to share is, like, when we did, like, an inspiration trip in Tokyo, and there's a very famous, like, chain bookstore called Tsutaya bookstore or Tsutaya electrics. So, to my surprise, like, yeah, it's a big bookstore, and we probably think bookstore selling books. No, they're actually selling a lifestyle. So, for example, like, if I want to buy the book around how to use a camera, right, the way they curate it, it's like, yeah, we do have the books around camera, but also, we'll put the real camera, like, near the book. So, they curate the whole experiences. You flip the book. Oh, this is so cool. Thanks, I want to try it. You probably, in the end, you got both. So, very interesting and also very human-centered, like, retail experiences. Why did I say culture? Because when I entered the store, I asked for one book I was looking for. The staff came to me, and she bring two books to me. One is the book I want, unpack. And one is the book...it's the same book, but without the plastic cover. It's brand new. And why she brought two books to me because if I want to buy this book, I not only read inside, but also, I can just get the new one with me to check out. And this is so subtle, right? Because they're not just bringing you, like, the sample. They also bring the final product with you. So, I feel that kind of culture is, like, very strong, customer-centered, think about your needs, think about your next step. So, they kind of plan ahead, and this is so strong message to me. Oh my God, this is such a great design culture, or at least a human-centered culture to think about my needs, my decision-making process. So, I feel connected with that, and I feel like, yes, they have money, but also, like, they really cultivate that culture within the...not just...they also send a message to their customers. SAMI: I feel like, Sheng-Hung, we could speak to you for hours. I mean, you are opening my world and my eyes to a different world of design. I've got one final question for you before we wrap up that I wanted to cover. I've seen from your website, like, you've personally designed products. So, out of all the products you've either designed yourself or you've been involved with, what would you say, and could you describe for us your favorite product that you've designed yourself? SHENG-HUNG: I think my favorite product is, like, I help and re-design, like, Shanghai Library Innovation Space that, for me, is OMG. Oh my God. It's crazy. Like, one single team, my side project and collaborate with the full staff, librarian, the leadership team. What is powerful is, like, library for them in Shanghai, it's a local hub to connect the community and also to teach, to learn for the younger generation how to use the space. For sure, most people use that space for, like, self-studying, you know, activity and all this stuff. But, for me, like, it's so impactful because every single change that means a lot of impact because it's a public space. And also, it's really, really powerful. Like, you think about the decision-making process. You have to think about feasibility, viability, and also desirability, all things to connect together. And it's really hard, not easy process. It took me about a year-long project. And I'm really happy because, in the end, it's really from sketches, concept, prototyping models, all the way they rebuild, modify the design, integrated. And now the new library they build on another area of Shanghai is really based on this model and framework. I'm very happy, and I also feel like, yeah, design can make a positive impact. It's not like a concept. It's real. And it's nice. It's painful, but it's really satisfying, yeah [laughs]. SAMI: That's really cool when you get to a point where you've done something, and then you see people using what you've designed and, like, enjoying that space and benefiting from all that hard work that you've put into. I have to thank you so much for joining us and giving us time today on the Giant Robots On Tour Series of the Giant Robots Smashing Into Other Giant Robots podcast. Our listeners don't know, but you've had about two hours of sleep. SHENG-HUNG: [laughs] Yeah. SAMI: So, it's probably time for you to get back into bed yourself. But that is your dedication to us. It's been an incredible episode and an incredible chat. I finally understand why Jared does not like doors. I myself, you will understand if you see me in the street and I'm tearing a bottle cap off of a bottle, you'll understand why. And we need to sort Sheng-Hung out with more adapters with just a single charger for all his devices. If people want to get a hold of you, Sheng-Hung, where's the best place they can reach out after listening to this podcast? SHENG-HUNG: Yeah, definitely, you can reach out through my personal website portfolio. Yeah, shenghunglee.com. And I'm happy to respond and discuss about design-related topic. Thanks for having me on this podcast. It's very exciting, and hope we can create all the great stuff for our society. SAMI: Pleasure. There's always a challenge I give to my listeners at the end, and it normally is just please hit that subscribe button. Jared has promised me that he will do a shoey if we can double our subscribers by the end of the series. If you don't know what a shoey is, my only advice to you is do not Google it because you do not want to know. You can find notes and a complete transcript for this episode at giantrobots.fm. If you have any questions or comments, you can email us at hosts@giantrobots.fm. This podcast is brought to you by thoughtbot and produced and edited by Mandy Moore. Thanks for listening. See ya. AD: Did you know thoughtbot has a referral program? If you introduce us to someone looking for a design or development partner, we will compensate you if they decide to work with us. More info on our website at: tbot.io/referral. Or you can email us at: referrals@thoughtbot.com with any questions.
© 2020-2025 Ivy Podcast Discovery LLC
