Engage Your Healthcare Leadership

In this episode, Roz makes an announcement about the future of the Engage Your Healthcare Leadership Podcast.

In this episode, Roz welcomes special guest Alex Carmeli. Alex is an author, speaker and leader of the We Build Killer Teams tribe; a community building purpose driven teams that drive social impact and income. In a 'not-to-be-missed' episode, Alex shares important insights about leadership, standing in fear and creating your vision.Highlights:When your passion can be a potential barrier to truly helping your teamWhat 'standing in fear' means and how you can start looking forward to those scary momentsThe importance of mindset and vision to purpose-driven teamsWhere Imposter Syndrome can get in the wayUnderstanding the difference in non-productive and productive procrastinationLooking for life on autopilot indicatorsAlex's website/book waitlist: www.alexandracarmeli.com/sifwaitlistAlex's Facebook group: https://www.facebook.com/groups/webuildkillerteams/

In this week's episode, Roz welcomes guest Chibunna Nwaobia. Chibunna is Director of Nursing Services at Dignity Health, Adjunct Professor at California State University, and Executive Director of NursesBond.Chibunna shares insights, and the occasional helpful proverb in discussing leadership challenges, and what it takes to be a successful aspiring leader.Highlights:Leadership is a way of lifeThe power of 'clarity of vision' and working together toward a common goalTaking care of self with the support of other healthcare professionalsHow to help aspiring leaders with the concept of continuous improvementChibunna's website: https://www.nursesbond.com/Roz's Facebook group: https://www.facebook.com/groups/weleadhealthcare/Roz's website: https://engageyourhealthcareleadership.com/

In this episode, Roz interviews Danny Hadas of The Emovation Project. Best selling author, entrepreneur, and advisor to some of the world's most iconic brands. Danny's work has impacted millions of people across 500+ companies worldwide, including Disney, BMW, and AT&T. As the founder of The Emovation Project, Danny teaches business leaders how to power their profits by empowering their people.Highlights:Leadership is listeningGetting curious about feelingsConsidering the wake of emotions behind youPerformance hinges on emotionsDanny also has a generous free offer that can be found on his website:https://www.emovationproject.com/brilliantRoz's website: https://engageyourhealthcareleadership.com/Roz's Facebook group: https://www.facebook.com/groups/weleadhealthcare/

In this episode, Roz provides some tips on addressing conflict - as a manager and also as a colleague.Highlights:Key causes of conflictSifting through emotions to get to factsMediating the processThe importance of honesty and intent in resolutionWebsite:https://engageyourhealthcareleadership.com/Facebook: https://www.facebook.com/groups/weleadhealthcare/

In this week's episode, Roz explores the 'team brain', focusing on the need for connection, and the impact of mood.Highlights:Brains want to hang out with other brainsThe need to belong is strong and what that means for teamsThe reality of social painMood contagion and how it impacts team performanceWebsite: https://engageyourhealthcareleadership.com/Facebook: https://www.facebook.com/groups/weleadhealthcare/

In this episode, Roz explores the concept of 'soft' (essential) skills in healthcare, and their role in teams and patient care.Highlights:The challenges of tiredness and burnout in healthcareThe role of essential skillsWhat we see when essential skills are lackingFacebook group: https://www.facebook.com/groups/weleadhealthcare/Website: https://engageyourhealthcareleadership.com/

In this episode, Roz welcomes special guest - Sarah Korenblit. Recorded prior to the COVID-19 crisis, this episode explores how healthcare workers can best deal with 'difficult' patients. The thing both Roz and Sarah agree on up front, is that labelling people as 'difficult' is not helpful at all - priority point!Sarah shares her experience generously and offers helpful words to assist in situations of challenging behaviour.Highlights:The danger of labelling people as 'difficult' and what that may mean for patient care.How to help people sit in their 'spot of goodness'.Understanding the individual and their behaviour in the context of their environment.When setting boundaries might be helpful.Staff also need to feel comfortable in their work environment.Why reacting to intensity with intensity is counter-productive.Roz's website:https://engageyourhealthcareleadership.com/Roz's Facebook group - We Lead Healthcare: https://www.facebook.com/groups/weleadhealthcare/Sarah's website: https://www.sarahkorenblitlcsw.com/

In this week's episode, Roz talks about generosity and how it links to leadership.Highlights:What we can be generous withGenerosity is attitude and actionHow leaders can set an exampleThe impact on othersFacebook group: https://www.facebook.com/groups/weleadhealthcare/Website: https://engageyourhealthcareleadership.com/

In this episode, Roz is joined by Dr Hubert Hiemstra and Dr Gerardo Poli - emergency veterinarians and hosts of the Vet Vault Podcast. Talking leadership, and building client relationships, this episode takes a look at healthcare from a perspective where animals are patients and humans are clients - it's ok, we'll explain it all!Highlights:Role-modelling, leadership and elevating the teamLeadership is service to the teamThe importance of coaching and 'thinking bigger'A goldfish can be a leveller!Developing relationships with clientsAdopting the right attitude and how that impacts patient outcomesRoz's Facebook group: https://www.facebook.com/groups/weleadhealthcare/Roz's website: https://engageyourhealthcareleadership.com/Vet Vault: https://thevetvault.com/

In this episode, Roz explore the issue of comparing ourselves to others.Highlights:What it sounds like when we compareComparing may be that we are either 'better than' or 'worse than'When it might not be an issueWhen it is disruptive5 tips to help if this is a destructive thinking patternRoz's Facebook group: https://www.facebook.com/groups/weleadhealthcare/Roz's business website: https://engageyourhealthcareleadership.com/Instruments and orchestra quote: https://www.psychologytoday.com/au/blog/live-life-creatively/201906/stop-comparing-yourself-others

In this episode, Roz welcomes Riwka Hagen to discuss how a big problem was solved with teamwork in the initial phases of COVID-19 preparations. We explore elements of teamwork success, leadership and project planning. In fact COVID-19 ends up taking a back seat as we discuss healthcare teams and practical elements for success.Highlights:Barriers to rapid response in the context of an unusual problemProject planning and teamwork in overcoming challengesAlignment of mindset and putting aside perfection to respond rapidlyThe value of a team having different skill sets and networksCommunication, trust and videoconferencingHallelujah - one simple way to reduce 'group-think'Roz's Facebook group: https://www.facebook.com/groups/weleadhealthcare/Roz's website: https://engageyourhealthcareleadership.com/

In this episode, Roz welcomes Brandy Mabra back to the show. In Brandy's second appearance, we discuss leadership and cultural awareness, in light of racial issues.Highlights:The importance of open conversations held with positive intentHaving an appreciation for everyone's journeyBringing leadership to the conversation and supporting team discussionsCultural awareness and the impact on business outcomes

In this week's episode, Roz welcomes special guest, Emma Versluis to the show to discuss leadership and mentoring.As a nurse leader and mentor, Emma has a particular interest in mentoring and all it has to offer - both to the mentor, as well as the mentee.Highlights:The role of generosity as a leader in helping othersHow 'Imposter Syndrome' may get in the wayThe benefits of being a mentorSetting goals and time expectationsStart mentoring early in your careerWebsite: https://engageyourhealthcareleadership.com/Facebook: https://www.facebook.com/groups/weleadhealthcare/

In this episode, Roz welcomes Jeni Anning as a special guest. Jeni and Roz discuss the COVID-19 crisis from the perspective of Jeni's general practice team. Exploring the crisis from initial awareness, through to preparation and action, this discussion highlights the power of teams and positive leadership.This is one team's experience in one part of the world. Recognising that each country and team may face different challenges, this is still an example of great leadership with valuable insights for all teams.Highlights:Early awareness and initial preparationsLeadership communicationTeam actions and collaborationThe importance of perception'Beyond us' impact of extraordinary teamsNext steps to sustain the team's responseFacebook: https://www.facebook.com/groups/weleadhealthcare/Website: https://engageyourhealthcareleadership.com/

Recorded prior to COVID-19 crisis, the wonderful Dr Kim Hires explores burnout.Highlights:* Recognising the signs of burnout* The difference between stress and burnout* How burnout affects the brain* The impact of a leader's burnout on the team* How it may affect relationships and children* Responding vs. reacting* The role of purpose, passion and resourcesRoz's website: https://engageyourhealthcareleadership.com/Dr. Kim Hire's website: https://drkimhires.com/

In this week's episode, Roz reflects on her observations of world leaders and their communication during COVID-19. In a completely apolitical review, with no names used, she explores key elements to providing clarity and impact in communications. This is discussed in the context of the current pandemic.Website: https://engageyourhealthcareleadership.com/Facebook group: https://www.facebook.com/groups/weleadhealthcare/

In this episode, Roz explores 'psychological safety' - what it is from a workplace and teams perspective, and how we might go about creating it.Highlights:Describing great leadership.What psychological safety is in the workplace.The benefits of creating the environment to provide it.Where we start to creating the right environment.Facebook group: https://www.facebook.com/groups/weleadhealthcare/Website: https://engageyourhealthcareleadership.com/

In this episode, Roz explores the concept of adaptability and leadership. While considering it in the context of COVID-19, she also looks at it's importance at other, more 'normal' times. She discusses the benefits, what makes someone adaptable, and how to increase your adaptability.Highlights:Cognitive flexibilityOpen mindsetCreative explorationBehaviour modificationFacebook group: https://www.facebook.com/groups/weleadhealthcare/Website: https://engageyourhealthcareleadership.com/

In this episode, Roz makes observations from the current COVID-19 crisis, and reflects on different styles of leadership. Grouping these broadly into divisive and cohesive approaches, she looks at characteristics of each, and how we can be more cohesive.Highlights:Characteristics of each style summarisedThe impact of each style on team cultureEasy ways to be a more cohesive leaderRoz's Facebook group: https://www.facebook.com/groups/weleadhealthcare/Engage Your Healthcare Leadership website:https://engageyourhealthcareleadership.com/

In this episode, Roz explores emotions and the COVID-19 crisis, and why it's ok if you don't see the positives at the moment. She discusses tuning in to your emotions, acknowledging them, understanding the intent and then making a choice.Great leaders have ups and downs of emotion. They can still be great leaders.Highlights:Decision dilemmas faced by healthcare workers during the pandemicEmotions as data and what that means for usWhat great leaders do with emotional dataHow what you do next demonstrates your leadershipReferences:https://psychscenehub.com/psychinsights/mental-health-challenges-healthcare-workers-during-covid-19-pandemic-management-strategies/?fbclid=IwAR0z6C2ww6epRBSWd3q23FAoVvxsAhNHRMGmZYwcv1nqk4ahMlyt4mFc9nIhttps://www.theatlantic.com/health/archive/2015/11/how-to-get-better-at-expressing-emotions/416493/

In this episode, Roz touches on some fundamentals to consider when leading in a time of crisis.Highlights:Emotions are contagious too.Logic is a great treatment for emotional hijack.Space, time and decision-making.Communication rules supreme.If you work in healthcare and need more advice and support in management, leadership and team skills, Roz has a free and private Facebook group:https://www.facebook.com/groups/weleadhealthcare/

In this episode, Roz welcomes special guest - Sarah Korenblit. Recorded prior to the COVID-19 crisis, this episode explores how healthcare workers can best deal with 'difficult' patients. The thing both Roz and Sarah agree on up front, is that labelling people as 'difficult' is not helpful at all - priority point!Sarah shares her experience generously and offers helpful words to assist in situations of challenging behaviour.Highlights:The danger of labelling people as 'difficult' and what that may mean for patient care.How to help people sit in their 'spot of goodness'.Understanding the individual and their behaviour in the context of their environment.When setting boundaries might be helpful.Staff also need to feel comfortable in their work environment.Why reacting to intensity with intensity is counter-productive.Roz's website:https://engageyourhealthcareleadership.com/Roz's Facebook group - We Lead Healthcare: https://www.facebook.com/groups/weleadhealthcare/Sarah's website: https://www.sarahkorenblitlcsw.com/

Recorded prior to COVID-19 crisis, the wonderful Dr Kim Hires explores burnout.Highlights:* Recognising the signs of burnout* The difference between stress and burnout* How burnout affects the brain* The impact of a leader's burnout on the team* How it may affect relationships and children* Responding vs. reacting* The role of purpose, passion and resourcesRoz's website: https://engageyourhealthcareleadership.com/Dr. Kim Hire's website: https://drkimhires.com/

In this episode, Roz welcomes Keith Carlson, or Nurse Keith!Highlights:Who is George the cat?Pulling a diverse team together to create a cohesive environment in a time of change.The importance of listening to leadership, and how to encourage it in the team.What is thought leadership?Leadership that allows for creativity and innovation.The danger of "We've always done it that way".And so many more interesting concepts of relevance to healthcare management and leadership!Roz's website: https://engageyourhealthcareleadership.com/Facebook group: https://www.facebook.com/groups/weleadhealthcare/Keith's website: https://nursekeith.com/

In this episode, Roz tells some of her leadership story, which helped shape the priorities we focus on in our management and leadership training.After exploring her early experiences leading teams, Roz then outlines 5 essential priorities for management and leadership success. Along with a description of each priority, she also shares 3 tips that will help you apply the required skills.If you would like more support developing your healthcare management and leadership skills, we have free resources at https://engageyourhealthcareleadership.com/ From the menu on this site you can also explore our Membership which provides more indepth training, social learning and support.

In this BONUS EPIODE Roz ponders the last episode where we discussed technology in healthcare - it got her thinking about how relevant people skills still are.So, are people skills still relevant in healthcare?Highlights:With technology perhaps people skills are even more important to maximise the advances we will be implementing.What people skills are important?Are these just 'soft' skills that pander to a younger, softer generation? Challenging your thinking - where are your potential gaps?If you find value in Engage Your Healthcare Leadership Podcast, it would be so appreciated if you can provide us with a review or rating on Apple Podcasts, or your favourite alternative platform. It helps people find us and motivates us to keep going! Thanks for listening!And if you would like to explore our other free resources, or our paid Members Community, then head to https://engageyourhealthcareleadership.com/

In this episode, we welcome guest Scott Burgess, of Healthcare360 Media. Scott shares his career highlights working in healthcare, along with insights gained via his own podcast guests. He also shares his thoughts on technology and the future of healthcare.Highlights:Saving lives through a more holistic approach - Scott reflects on a leader who inspiresSmart technology improving healthcare outcomesThe challenge of being late to adopt technologyScott's website: https://www.integratedhealthcarestrategies.io/healthcare360podcastRoz's website: https://engageyourhealthcareleadership.com/

In this episode, Roz welcomes guest Catie Harris. Catie is the NursePreneur Mentor and supports nurses establishing their own businesses.Highlights:Building your credibility and expertise to create your personal brandIt's not a degree that gives you respectThe importance of making connections in business and leadershipTraining, mentorship and networks are key for new healthcare leadershttps://engageyourhealthcareleadership.com

In this episode, Roz explores stress - the good, the bad, and strategies to manage.Highlights:Not all stress is badThreat response and stress4+ strategies to master stresshttps://engageyourhealthcareleadership.com

In this episode, Roz is joined by Riwka Hagen. Scientist, Practice Manager, Practice Consultant - she knows a lot about healthcare leadership!Listen in as Riwka and Roz explore the role of the Medical Practice Manager and discuss challenges and opportunities for demonstrating leadership and inspiring others.Highlights:How to inspire a healthcare team around 'Governance'.Learning and opportunity from a negative workplace experience.Core skills and values for successful healthcare managers.https://engageyourhealthcareleadership.com

In this week's episode, Roz reflects on negativity - in a helpful way!Someone with negativity mindset or attitude can impact team performance overall. Understanding the source of negativity and taking action is critical for a healthcare leader with a team member who may be hindering the team in this way.Highlights:Negativity comes from somewhere - it manifests in behaviour, yet is not the full story of that person.Negativity has a surprising upside - potentially - yet the downsides can be significant.3 actions managers can start with to help mitigate the impact of negativity in the team.

In this week's episode, Roz welcomes Damion Jenkins, a nurse educator from Baltimore, USA. An NCLEX expert, Damion openly shares his stories and thoughts in an engaging discussion on healthcare leadership.Highlights:How laughter helps in many waysPast experiences can enhance new rolesThe need for streamlined healthcare servicesPowerful tactics for communication are critical for successhttps://engageyourhealthcareleadership.com

Welcome to Season 2! In this week's episode, Roz explores the disconnect many people feel from vision, strategy and goals. She looks at possible causes for this disconnect, the impact, and some actions leaders can take to overcome these obstacles.Highlights:Be clear on your vision for successInvolve the teamThink carefully about languageDon't forget milestones and measures!https://engageyourhealthcareleadership.com

For 3 weeks over the holiday period, we will be republishing popular episodes from Season 1. In today's 'look back' we are Change management strategies for healthcare leaders. This episode was originally published on 09 August 2019. We recommence with new podcast episodes next week!https://engageyourhealthcareleadership.com

For 3 weeks over the holiday period, we will be republishing popular episodes from Season 1. In today's 'look back' we are revisiting Motivation Mojo - improving your team motivation and performance. This episode was originally published on 12 September 2019. https://engageyourhealthcareleadership.com

For 3 weeks over the holiday period, we will be republishing popular episodes from Season 1. In today's 'look back' we are revisiting difficult conversations and psychological safety. This episode was originally published on 27 September 2019. https://engageyourhealthcareleadership.com

In this episode, Roz comes back to a popular podcast topic - Imposter Syndrome (or Imposter-Thinking, as she calls it.)Highlights:Personality traits and backgrounds that may contribute to someone's susceptibility to these thinking patternsThe role of growth vs. fixed mindsets5 steps to addressing milder formsWhile years of reading and observation informed this discussion, the article referred to early on in the episode is referenced below.Langford, J., Clance, P.R. The Imposter Phenomenon: Recent research findings regarding dynamics, personality and family patterns and their implications for treatment. Psychotherapy 1993; 30 (3): 495-501

In this episode we are excited to welcome Tracy Churchill as our guest (and baby Joe!).Tracy is a nurse leader from Logan Emergency Department in QLD, Australia.After being appointed as Nurse Unit Manager, Tracy set about getting to know the team, and influencing the culture. In a highly informative discussion, Tracy shares the methods she used, and her insights on what worked and what didn't!Highlights:A leader is one who develops othersThe benefits of increasing visibility and accessibilityThe importance of a clear vision, commitment and expectationsSuccess is a team sportThe wonder of the 'black shoe revolution'!Thank you to Tracy for sharing her insights and time, especially as she was on maternity leave when this was recorded (so baby Joe will make a guest appearance or two in the background

In this episode, Roz reflects on the benefits of relaxation, the challenges of doing it, and 3 tips to consider as we approach the end of year busy period.References mentioned in this episode:https://www.healthdirect.gov.au/relaxationhttps://www.mayoclinic.org/healthy-lifestyle/stress-management/in-depth/relaxation-technique/art-20045368

In this episode, Roz talks a little about her experiences of networking, how she forgot about that term and started connecting, and what others can do to make great connections.Highlights:Understanding what connections are about for you, and the types of people you'd like to connect with.How making connections enhances management and leadership.Overcoming the fear of reaching out to others.4 important behaviours/attitudes to connect effectively.

This week Roz is joined by two special guests - Dr Jaspreet Saini (Director and Principal GP) and Gurleen Saini (Director and Practice Manager). In this interesting conversation we explore their experiences as relatively new owners of a General Practice business in Sydney, Australia. We discuss it all - from the impact being parents has played in their business vision, their leadership reflections, and how they are approaching their aim to deliver 'care outside the box'.Highlights:Lessons that come from mentorsPatient care starts at the practice receptionCulture begins with me philosophyHow important purpose is to business successClick here if you are interested in the Black Friday/Cyber Monday deal mentioned at the start of the podcast.

In this episode, Roz shares an interesting day from this week. The kind of day where there were numerous challenges! She shares the raw background to her day, and how she went about managing the rising panic as different challenges arose.This episode is to help others tap into various tips to minimise unhelpful emotion and maximise logical thinking and action when it seems like the day is unravelling!

In this episode, we explore the issue many healthcare leaders have - that of feeling like they are constantly solving their team's problems.Roz discusses the role managers play in this problem overload, the benefits of breaking the habit (in ourselves and our team) and how we start reducing this burden.

In this episode, we explore what workplace coaching is, how it differs from mentoring, the benefits and how to get started!And it doesn't have to be a formal process - it can be a way of managing and leading - something we do everyday.Coaches:Guide conversationsEncourage reflectionPromote ownership and accountability

The vast majority of people do not get up in the morning and think about how they can be negative, difficult or demanding throughout the day to come. Yet the reality is that most of us have (or do) work with people who are consistently negative.So how do we deal with this situation and these people?It's not a simple topic!In this episode, Roz explores some of our own unhelpful thinking in these circumstances, and some strategies to adopt in handling things well.If you are interested in a FREE webinar on making difficult conversations easier, then you can register here: https://engageyourhealthcareleadership.webinarninja.com/live-webinars/150071/register?in_tok=74c07416-0dd6-4063-bc09-9b5510f6ca4bWebinar will be 29/30 October 2019 (depending on your timezone). If you can't attend, then you can still register and we will send you the replay afterwards. Tailored to healthcare managers.

In this episode, Roz discusses the importance of trust in teams and how it impacts performance. She then gives some simple ways to help build that trust within your healthcare team.If you need more information about creating an extraordinary team, then check out our Members Community here - we have courses on teamwork, along with loads of other topics for healthcare managers and leaders!

In this episode, we welcome Jesse Curry, of First String Leadership to the leadership conversation. Jesse is a former US Army officer and veteran. He now works in a prominent global healthcare company, and on top of all this is founder of First String Leadership - an online community for leaders of rapidly expanding start ups.We explore Jesse's experiences and comparisons with leadership in the military and healthcare, and explore some critical elements for success in both fields.Some highlights include:Stepping back to deal with the tyranny of the immediateIt's not about you, it's about your teamThe importance of having passion for the missionIf you'd like to explore beyond our podcasts, to the other offering we provide healthcare leaders, go to https://engageyourhealthcareleadership.com

In this episode we welcome the new month and consider how we spend our next 3 months. It's a shorter podcast today so that you have time to do the exercises Roz runs through.At this time of year, people can feel a bit tired. So we consider how we maintain momentum for ourselves and our team so that we can finish the year positively!Questions covered as part of the reflection and planning exercises are below.Looking backWhat have you achieved already this year?What are you proud of?Looking forwardWhat will you achieve in the next 3 months?What habit do you need to break to ensure you achieve success?What will give you energy, when commitment falters?If we can help with specific challenges you are having with your team at the moment, we'd love you to explore our free resources - just click here!If you would like even more detailed support, with 24/7 access and personal feedback, then check out our Members Community here.

In this episode, we explore the concept of psychological safety and its importance in enabling more effective difficult conversations. We look at what psychological safety is, why it's important and how it impacts a team's culture. We understand the brain's role in helping or hindering a 'safe' discussion and what we can do as healthcare managers to provide the best environment for reducing destructive responses in our team.

In this episode, we take a look at the issue of delegation hesitation - why many managers find delegating difficult, and what they can do about that to be able to maximise their team resources.Highlights:Delegation is not about you! (what?!)Changing our mindset to make it easierThe 3Ms of delegation success