Interdisciplinary field of engineering and engineering management that focuses on how to design and manage complex systems over their life cycles
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Dr. Michael Carter didn't originally plan to become a professor or even an industrial engineer.But after discovering operations research and eventually finding his way into industrial engineering, his career became focused on one of the most complex systems imaginable: healthcare.In this episode of Problem Solved, we speak with the recipient of the 2026 Frank and Lillian Gilbreth Award, IISE's highest honor. Dr. Carter reflects on his decades-long career in healthcare systems engineering, how inefficiencies he observed inside hospitals sparked a lifelong passion for improvement, and why he dedicated his career to building what he calls “an army of engineers” working in healthcare.We also discuss the future of healthcare systems, the growing role of AI and data in medicine, mentorship, and the ripple effect of influencing generations of students and practitioners.Dr. Carter is Professor of Mechanical and Industrial Engineering at the University of Toronto and Founding Director of the Centre for Healthcare Engineering. Over the course of his career, he has helped shape healthcare engineering in Canada and beyond through research, education, and real-world implementation.And at the end of this episode, stay tuned for a preview of our upcoming special episode exploring the real lives and legacy of Frank and Lillian Gilbreth.Learn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
In this special episode of Problem Solved LIVE from the IISE Annual Conference & Expo 2026, students, researchers, and industry professionals share their perspectives on the evolving future of industrial and systems engineering. Conversations explore artificial intelligence, healthcare systems, sustainability, automation, and the growing role of human-centered problem solving across industries. The episode also features highlights from the IISE Innovation Cup competition, where teams showcased innovative solutions with measurable real-world impact. From first-time conference attendees to experienced professionals leading organizational change, the episode captures the energy, optimism, and innovation shaping the next generation of ISE.Thanks to all our guests who contributed in this episode!Thank you to our sponsor, Cullen College of Engineering Lean Six Sigma program.Learn more at IE.UH.EDUIISE Annual Conference & Expo 2026May 16–19 | Arlington, TexasLearn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
In Elixir Wizards S15E04, Charles Suggs and Emma Whamond are joined by Somtochi Onyekwere, a software engineer at Fly.io and contributor to the Corrosion distributed database project, to talk about distributed systems, infrastructure resilience, and the growing fragility of centralized cloud platforms. We discuss what recent outages across major providers reveal about modern infrastructure and why more teams are starting to rethink assumptions around reliability, failover, and system design. Somtochi explains how Fly.io approaches geographic distribution, eventual consistency, and replication across nodes, along with the trade-offs that come with building systems this way. The conversation explores CRDTs (Conflict-free Replicated Data Types), consensus, split-brain prevention, and what actually happens when distributed systems fail in production. We also talk about testing strategies, rollback planning, property-based testing tools, and how teams can reduce blast radius when things inevitably go wrong. Along the way, we discuss AI infrastructure, sandboxing AI agents, and how newer workloads may add pressure to already centralized systems. The episode closes with practical advice for developers who want to build more resilient applications without over-complicating their architecture. Topics Discussed in this Episode: Corrosion and distributed database replication Centralized cloud fragility and recent outage patterns Distributed systems versus traditional cloud architectures Multi-region deployment strategies for Phoenix applications CRDTs and conflict resolution in distributed systems Eventual consistency versus strict consistency tradeoffs Consensus, leader election, and split-brain prevention Testing failover and recovery scenarios Property-based testing and Antithesis Rollback planning for database schema migrations Reducing blast radius through system isolation Health checks and blue-green deployment strategies Fly Proxy request routing and replay behavior Cross-region synchronization and replication challenges Single points of failure inside “redundant” systems Backup restoration testing and disaster recovery planning Network partitions and failure handling in production Infrastructure monitoring and operational visibility AI infrastructure workloads and operational strain Sandboxing and securing AI agents Sprites and AI workflows at Fly.io Latency improvements from geographic distribution Distributed systems tradeoffs in real-world environments Transitive dependency failures across cloud providers Practical resilience strategies for modern engineering teams Links Mentioned: https://fly.io https://github.com/superfly/corrosion https://docs.gitops.weaveworks.org/ FluxCD https://fluxcd.io/ Fly.io Stateful Sandbox Environments https://sprites.dev/ Cloudflare Workers AI Inference Platform https://www.cloudflare.com/products/workers-ai/ “An AI Agent Just Destroyed Our Production Data. It Confessed in Writing” Twitter post from PocketOS founder: https://x.com/lifeof_jer/status/2048103471019434248 Oct 2025 AWS Outage https://www.theguardian.com/technology/2025/oct/24/amazon-reveals-cause-of-aws-outage Dec 2025 Cloudflare Outage https://www.theguardian.com/technology/2025/dec/05/another-cloudflare-outage-takes-down-websites-linkedin-zoom July 2025 Crowdstrike Outage https://www.ibm.com/think/news/recent-crowdstrike-outage-what-you-should-know March 2026 Stryker Cyber Attack https://www.stryker.com/us/en/about/news/2026/a-message-to-our-customers-03-2026.html https://aws.amazon.com/ https://cloud.google.com/ https://azure.microsoft.com/en-us https://fly.io/docs/elixir/ CRDTs!! https://smartlogic.io/podcast/elixir-wizards/s13-e03-local-first-liveview-svelte-pwa/ https://antithesis.com/docs/resources/property_based_testing/ https://hex.pm/packages/proper
Katya Scheinberg is a Coca-Cola Foundation Chair and Professor at the H. Milton Stewart School of Industrial and Systems Engineering, Georgia Institute of Technology. Prior to joining Georgia Tech, she held positions at Cornell and Lehigh Universities and at IBM T.J. Watson Research Center. She attended Moscow University for her undergraduate studies and received her PhD degree from Columbia University. Katya's main research areas are related to developing practical algorithms (and their theoretical analysis) for various problems in continuous optimization, such as convex optimization, derivative-free optimization, machine learning, quadratic programming, etc. She is an INFORMS Fellow, a SIAM Fellow, and a recipient of the Lagrange Prize from SIAM and MOS, the Farkas Prize from the INFORMS Optimization Society, and the Outstanding Simulation Publication Award from the INFORMS Simulation Society. Katya currently serves as the Chair of the Mathematical Optimization Society and a co-editor of the Mathematical Programming journal. Her past service includes editor-in-chief of Mathematics of Operations Research and Chair of the SIAM Activity Group on Optimization.
At the IISE Annual Conference & Expo 2026, the future of industrial and systems engineering is on full display, from students attending their very first conference to longtime leaders who have spent decades shaping the profession.In this special episode of Problem Solved LIVE from Annual, we hear from two recent graduates and student volunteers from Arizona State University as they reflect on networking, personal growth, and discovering the broader impact of industrial engineering beyond the classroom.We also speak with IISE Medallion Award winner Jaime Rogers, whose nearly 50-year journey with IISE offers perspective on leadership, opportunity, and why the future of ISE has never been brighter.From first steps to legacy careers, this episode highlights the people, connections, and shared purpose that continue to drive the industrial and systems engineering profession forward.Follow Problem Solved for more conversations from the people shaping the future of industrial and systems engineering.IISE Annual Conference & Expo 2026May 16–19 | Arlington, TexasLearn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
In Season 15 episode 3, Charles Suggs sits down with Greg Medland, aka “The Elixir Fixer,” to talk about the current state of hiring and the software jobs market in 2026. Greg shares what he's seeing from both sides of the hiring process as an Elixir-focused recruiter, from shifting company expectations to the growing importance of specialization, communication skills, and real-world product thinking. We discuss how the market has changed since the 2021–2022 hiring boom, why things feel more uncertain today, and how developers are adapting to a slower, more competitive landscape. The conversation also explores how AI is affecting hiring workflows, résumé quality, technical interviews, and even the rise of fraudulent candidates. Greg explains why human relationships and reputation still matter more than ever, especially in smaller ecosystems like Elixir where community connections carry real weight. Along the way, we talk about what junior developers are up against, why senior engineers with domain expertise continue to stand out, and what developers can do to position themselves more effectively in today's market. Greg shares practical advice for building a sustainable career, developing a clear professional identity, and navigating a rapidly changing industry. Topics discussed in this episode: The current state of the Elixir job market Hiring trends and market shifts since 2021–2022 How AI is changing hiring and recruiting workflows Fraudulent candidates and AI-generated résumés Domain expertise vs. generalist engineering skills Product thinking and customer-focused development What companies are looking for in 2026 Junior developer challenges in the current market Why senior specialists remain in demand Networking and relationship-building in tech Open source contributions and visibility in the Elixir community Standing out in a crowded hiring environment Résumé quality and application strategies The role of personal branding for developers Remote work trends and geographic hiring patterns Technical interview expectations and evaluation changes Startup vs. enterprise hiring differences Human connection in an increasingly automated industry Career resilience and long-term positioning Building a sustainable software engineering career Links mentioned: Socially Responsible Recruitment https://sr2rec.com/en/ Greg's LinkedIn https://www.linkedin.com/in/elixirfixer/ Greg's email address: greg@sr2rec.com
In this episode of UMBC Mic'd Up, we sat down with Gordon Quach, M.S. '25, to talk about his journey through the Systems Engineering graduate program at UMBC.Gordon shares what led him to pursue a master's degree, how he balanced work and graduate school, and why systems engineering stood out among other paths. He offers practical insights on career growth, real-world application, and the value of thinking beyond individual tasks to see the bigger picture.The conversation also explores how systems thinking prepares professionals for an AI-driven world—where tools are evolving quickly, but strong problem-solving and big-picture thinking remain essential.Whether you're considering graduate school or looking to advance your career, this episode offers a thoughtful look at what it means to build skills that last.Learn more about UMBC's Systems Engineering Graduate Program! https://professionalprograms.umbc.edu/systems-engineering/ms-systems-engineering/
Rajiv talks with Mike Ni (Constellation Research) about why AI makes old go-to-market playbooks less useful and why experience, judgment, and outcome thinking become the real edge. We break down enterprise-grade context, closed-loop learning, and what changes when humans start managing both people and AI agents.• LLMs commoditizing expertise while elevating experience and question quality• Aligning go-to-market work to outcomes as roles converge across marketing and sales• Humans becoming the bottleneck through constant review and context switching• Defining enterprise context through semantics, memory, and traceability• Replacing dashboards with learning loops and decision automation that improves over time• Comparing Meta's closed-loop AI ROI with Microsoft's slower enterprise payoff• Rethinking SaaS pricing as seat counts fall and value shifts toward decisions and platforms• System integrators pivoting from stitching apps to redesigning end-to-end AI-enabled processesYour best “proven” playbook might already be obsolete, and AI is the reason. From Park City, Utah, we sit down with returning guest Mike Ni, VP and principal analyst at Constellation Research, to unpack what happens when large language models commoditize expertise and the real differentiator becomes experience, judgment, and asking better questions. If you lead go-to-market, marketing, sales, RevOps, or product, the stakes are no longer incremental improvements. The pressure is to design for outcomes and build systems that learn faster than your competitors.We dig into why humans are suddenly the bottleneck in AI-enabled workflows, and how burnout shows up when people sit in the middle of automated flows doing nonstop review and context switching. That leads to a provocative shift: managers won't just manage humans, they'll manage AI agents too. To make that workable, enterprise AI needs more than a clever chatbot. It needs context you can trust: shared semantics, stateful memory, and decision traceability so inputs stay fresh, constrained, and permission-aware at execution time.We also break down “dashboards die, decision loops live”, why closed-loop learning makes ROI provable, and the tale of two cities between Meta's immediate AI payoff and Microsoft's more gated enterprise story. Then we get practical about SaaS pricing pressure as seats decline, plus how system integrators can move from integration tax to building unified systems of context while controlling token costs with the right mix of ML and generative AI.Mike Ni: https://www.linkedin.com/in/michaelni/Mike Ni is the VP & Principal Analyst at Constellation Research, Inc., having previously served as the CMO of Openprise, CGO Coveo and CPO at Avangatel. Drawing on over 25 years of executive experience, Mike specializes in driving growth for SaaS companies and brings deep expertise in product strategy, go-to-market execution, and RevOps-enabled journey orchestration. In his current role, he covers the fast-evolving Data-to-Decision Automation landscape. Mike also holds an impressive "trifecta" of degrees: a BS in Mechanical Engineering from MIT, an MS in Systems Engineering from Stanford, and an MBA from Harvard Business SchoolWebsite: https://www.position2.com/podcast/Rajiv Parikh: https://www.linkedin.com/in/rajivparikh/Sandeep Parikh: https://www.instagram.com/sandeepparikh/Email us with any feedback for the show: sparkofages.podcast@position2.com
Your 2026 IISE Annual Conference Preview: 3 Voices to Know Before You GoWhat makes this year's IISE Annual Conference and Expo a must-attend event?In this special preview episode of Problem Solved, we bring you insights from three featured voices who are shaping conversations across industrial and systems engineering:Laura Albert (University of Wisconsin–Madison) on why this is a consequential moment for ISE and why it's time to stop being a “well-kept secret” Jennifer Van Buskirk (AT&T) on leading transformation inside one of the world's most complex systems and how ISEs are uniquely built for it Doug Melton (Pre-Conference Workshop, Engineering Unleashed) on developing an entrepreneurial mindset and creating value in any context From the future of the field, to industry impact, to putting the mindset into action, get your first look at the ideas waiting for you in Arlington. IISE Annual Conference & Expo 2026 May 16–19 | Arlington, TexasLearn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
What does it really mean to be suffocated by success? Jonathan Maddock, the "Intelligent Systems Innovator," has spent over 30 years navigating complexity at the highest levels — from the Department of Defense to the boardroom. Armed with a Master's in Systems Engineering, a law degree, and cross-cultural experience, he helps Founders build battle-tested business systems that integrate people, processes, and technology so leaders can step back while their systems deliver. But behind the credentials and the accolades was a story he hadn't yet told. In this episode, Jonathan opens up about the personal journey that inspired his book, Suffocated by Success — and why he believes that mental health awareness isn't separate from high performance. It's the foundation of it. This is one of the most honest and courageous conversations we've ever had on Be BOLD Branding. Episode Highlights: 02:09 Why Systems Matter for Founders 04:12 Checklists vs Real Systems 04:47 The Maddock Matrix Framework 08:11 Communicating Complex Ideas 17:29 Mental Health as Performance Foundation 23:43 Discipline and Leadership Consistency 34:22 How to Connect with Jonathan Maddock Show Links: Fortivian | J.S. Maddock - The Intelligent Systems Integrator Suffocated By Success
How do you design a hospital that feels warm, human, and even joyful while balancing the complex systems that keep it running?In this episode of Problem Solved, we take you inside one of the most advanced pediatric hospitals in the country, Children's Healthcare of Atlanta Arthur M. Blank Hospital.From simulation labs that test systems, to technology that connects families in critical moments, to robots that deliver supplies, this facility is redefining what healthcare can look like.Walk through the hospital with our group and sit in on conversations with leaders Michelle Tillis (CNIO & VP, IS&T) and Jason Skelley (Director Information Systems Business Partnership) as we explore how teams are balancing standardization and customization, and how new opportunities for improvement are emerging. Thank you to the entire team at Children's and to our guides Kristen Bowman, Felicia Reynders, and Megan Difiore.Learn more about the HSPI Conference sponsored by Society for Health SystemsLearn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
Coming soon:How do you design a hospital that feels warm, human, and even joyful while balancing the complex systems that keep it running?In this episode of Problem Solved, we take you inside one of the most advanced pediatric hospitals in the country, Children's Healthcare of Atlanta Arthur M. Blank Hospital.From simulation labs that test systems, to technology that connects families in critical moments, to robots that deliver supplies, this facility is redefining what healthcare can look like.Walk through the hospital with our group and sit in on conversations with leaders Michelle Tillis (CNIO & VP, IS&T) and Jason Skelley (Director Information Systems Business Partnership) as we explore how teams are balancing standardization and customization, and how new opportunities for improvement are emerging. Thank you to the entire team at Children's and to our guides Kristen Bowman, Felicia Reynders, and Megan Difiore.Learn more about the HSPI Conference sponsored by Society for Health SystemsLearn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
For memberships: join this channel as a member here:https://www.youtube.com/channel/UC_mGuY4g0mggeUGM6V1osdA/joinTigerStyle with matklad Vol. 2 Systems EngineeringChapters:00:00 Introduction to Alex and His Journey00:06 The Importance of Culture and Principles00:25 Weekly Releases and Quality Optimization00:45 Static Allocation Explained01:01 Alex's Passion for Programming01:25 Welcome and Introduction to the Show01:40 Alex's Background and Career Path04:01 Choosing the Right Language for Systems Programming07:12 Mental Models and Programming Philosophy20:19 Test-Driven Development and Quality42:00 Weekly Releases as a Force Multiplier44:49 Monoliths vs Microservices: The Core Idea47:05 The Importance of Engineering Process47:37 Designing a Scalable Chat Application49:36 Achieving Simplicity in System Design52:25 Static Allocation Explained01:13:59 Balancing Safety and Availability with Assertions01:27:08 The Passion Behind ProgrammingAbout matklad: https://matklad.github.io/aboutFor memberships: join this channel as a member here:https://www.youtube.com/channel/UC_mGuY4g0mggeUGM6V1osdA/joinDon't forget to like, share, and subscribe for more insights!=============================================================================Like building stuff? Try out CodeCrafters and build amazing real world systems like Redis, Kafka, Sqlite. Use the link below to signup and get 40% off on paid subscription.https://app.codecrafters.io/join?via=geeknarrator=============================================================================Database internals series: https://youtu.be/yV_Zp0Mi3xsPopular playlists:Realtime streaming systems: https://www.youtube.com/playlist?list=PLL7QpTxsA4se-mAKKoVOs3VcaP71X_LA-Software Engineering: https://www.youtube.com/playlist?list=PLL7QpTxsA4sf6By03bot5BhKoMgxDUU17Distributed systems and databases: https://www.youtube.com/playlist?list=PLL7QpTxsA4sfLDUnjBJXJGFhhz94jDd_dModern databases: https://www.youtube.com/playlist?list=PLL7QpTxsA4scSeZAsCUXijtnfW5ARlrsNStay Curios! Keep Learning!
Show NotesToday we are fortunate to be talking with, John Lenneman and Josh Domeyer from Toyota's Collaborative Safety Research Center.John Lenneman is a Senior Principal Research Scientist at Toyota's Collaborative Safety Research Center and has over 25 years of human factors experience. He has worked in automotive, consumer products, and health and wellness. Before Toyota, he worked at General Motors R&D, and Newell Brands. John holds a Ph.D. in Applied Experimental Psychology from Central Michigan University and a Master's in Industrial Engineering from the University of Michigan He has authored numerous publications and book chapters and holds over 20 patents. His work spans driver behavior, vehicle automation, advanced driver assistance systems, human-centered design, and health and wellness program development Josh Domeyer is a Principal Scientist and has worked at Toyota for 14 years. Before that, he conducted research in both academic and industrial settings. Josh has Ph.D. in Industrial and Systems Engineering from the University of Wisconsin-Madison and a Master's in Experimental Psychology from Central Michigan University. He has over 50 peer reviewed publications and conference proceedings and over 20 patents. His work applies advanced computational techniques to risky driving behavior and naturalistic use of driving automation. Learn more about John + JoshConnect with John on LinkedInConnect with Josh on LinkedInSee more of their workWhere to find the hosts:Brian MoonBrian's websiteBrian's LinkedInBrian's TwitterLaura MilitelloLaura's websiteLaura's LinkedInLaura's Twitter
Decision Science: The Systems Behind Billion-Dollar Site Selection with Ramya GowdaWhen companies decide where to build, expand, or relocate, that single decision shapes everything that follows - hiring, productivity, supply chains, cost, and long-term risk.But how do organizations actually make those decisions?In this episode of Problem Solved, we sit down with Ramya Gowda, Managing Director at Newmark, where she leads strategic consulting in site selection, location strategy, and labor analytics. Ramya helps global corporations evaluate potential locations and make some of the most consequential decisions in their organizations.Using industrial and systems engineering principles, Ramya and her team apply decision science, data modeling, and systems thinking to compare locations across hundreds of factors, from workforce availability and infrastructure to logistics networks, environments, and long-term resilience.In this conversation, you'll learn:• How companies evaluate potential locations for manufacturing plants, offices, and data centers • Why site selection is really an upstream systems decision that affects everything downstream • How decision models translate complex data into board-ready recommendations • Why relationships with communities and economic development organizations matter • The skills industrial engineers need to work in location strategy and consultingRamya also shares how industrial and systems engineering prepares professionals to solve complex problems across industries—not just in manufacturing.Read some of Ramay's articles:https://www.areadevelopment.com/corporate-site-selection-factors/q1-2026/the-geography-of-packaging-why-location-strategy-matters-more-than-ever.shtml https://www.areadevelopment.com/corporate-site-selection-factors/q3-2025/the-site-selection-corporate-checklist.shtml https://www.areadevelopment.com/manufacturing-industrial/q2-2025/get-your-mega-site-project-ready.shtmlLearn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
In dieser Episode erzähle ich dir, warum das RE-Camp für mich eines der wertvollsten Formate im Requirements und Systems Engineering ist. Ich gehe darauf ein, warum Barcamps so gut funktionieren, welche Sessionformate dich erwarten und wie du selbst Themen einbringen kannst. Außerdem erfährst du alles zur Location im Eisenwerk Hannover, zur Anreise und zu den Super-Early-Bird-Tickets. Ich freue mich besonders, dass Andreas Willert mit einem Impuls zum Thema KI dabei ist. Für mich ist das RE-Camp eine der besten Möglichkeiten, wertvolle Ideen mitzunehmen, direkt Feedback zu bekommen und sich mit Menschen auszutauschen, die ähnliche Herausforderungen haben. Wenn du dich weiterentwickeln willst, ist das RE-Camp genau der richtige Ort für dich.
Decision Science: The Systems Behind Billion-Dollar Site Selection with Ramya GowdaWhen companies decide where to build, expand, or relocate, that single decision shapes everything that follows - hiring, productivity, supply chains, cost, and long-term risk.But how do organizations actually make those decisions?In this upcomiong episode of Problem Solved, we sit down with Ramya Gowda, Managing Director at Newmark, where she leads strategic consulting in site selection, location strategy, and labor analytics. Ramya helps global corporations evaluate potential locations and make some of the most consequential decisions in their organizations.Using industrial and systems engineering principles, Ramya and her team apply decision science, data modeling, and systems thinking to compare locations across hundreds of factors, from workforce availability and infrastructure to logistics networks, environments, and long-term resilience.Read some of Ramay's articles:https://www.areadevelopment.com/corporate-site-selection-factors/q1-2026/the-geography-of-packaging-why-location-strategy-matters-more-than-ever.shtml https://www.areadevelopment.com/corporate-site-selection-factors/q3-2025/the-site-selection-corporate-checklist.shtml https://www.areadevelopment.com/manufacturing-industrial/q2-2025/get-your-mega-site-project-ready.shtmlLearn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
From the Floor of Applied Ergo 2026At the Applied Ergonomics Conference 2026, engineers, safety professionals, students, and leaders from across industries came together around one shared goal: improving the way people work.In this special episode of Problem Solved, we take you onto the floor of the conference through conversations with attendees, exhibitors, sponsors, volunteers, and Ergo Cup teams. Along the way, you'll hear why ergonomics matters, what this community looks like, what people are learning, and how the field is evolving through new tools, AI, wearables, and worker-centered design.Great solutions don't just come from data or technology. They come from listening to the people doing the work.And that leads us to the Ergo Cup, where real-world problems meet practical and inspiring solutions.And if you were at Applied Ergo, you might just hear yourself!Thank you to those who contributed on this episode, in order: Justin Kimel, Joe Michels, Abby McCoy, Nolan Audette, Maya Peleg, Madeline Shoot, Jena Peterson, Kristine Dungo, Julia Abate, Rachel Zoky, Kristianne Egbert, Lisa Brooks, Virgil Watson, David Clardy, Rose FigueroaApplied Ergonomics Conference sponsored by Applied Ergonomics SocietyLearn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
In dieser Episode nehme ich Dich mit in die Welt des System Architecture Frameworks – kurz SAF – und zeige Dir, wie Du damit Struktur in komplexe Systeme bringst. Gemeinsam mit Moritz Kirchner schaue ich darauf, wo SAF herkommt und warum es ursprünglich entwickelt wurde: nämlich um Ordnung in komplexe Zusammenhänge zu bringen – weg von reiner IT-Architektur hin zu echtem Systems Engineering. Ich erkläre Dir, warum der zentrale Einstieg immer über Deine Stakeholder erfolgen sollte. Denn ihre Bedarfe – die sogenannten Concerns – bestimmen, welche Sichten auf Dein System überhaupt sinnvoll sind. Genau dafür liefert SAF eine Art Baukasten aus sogenannten Viewpoints. Ein besonders wichtiges Element ist dabei das SAF-Grid. Es hilft Dir, Dein System entlang verschiedener Ebenen – von der operativen Sicht bis hin zur physischen Umsetzung – strukturiert zu betrachten. Dabei wird eines ganz klar: Du musst nicht alles nutzen, was SAF bietet. Im Gegenteil – der wahre Mehrwert entsteht erst dann, wenn Du bewusst auswählst, welche Viewpoints für Dein konkretes Projekt sinnvoll sind. Mein Fazit für Dich: Wenn Du Dich einmal ernsthaft mit Frameworks wie SAF auseinandersetzt, gewinnst Du nicht nur Struktur – sondern vor allem Klarheit in Deinem Denken.
In this episode of Future Tech, I speak with former NASA Flight Director and Johnson Space Center Associate Director Milt Heflin about the real engine behind space exploration — the thousands of engineers, contractors, and problem-solvers working behind the scenes. From Apollo recovery missions to the historic Hubble Space Telescope repair, Milt shares what it was like leading teams responsible for some of NASA's most complex missions. We discuss how teams prepare for the unknown, how mission control solves problems in real time, and why trust, preparation, and teamwork were the true secrets behind NASA's greatest successes. This episode is a masterclass in leadership and execution from one of the people who helped guide humanity's most ambitious missions.
Superpowers for Good should not be considered investment advice. Seek counsel before making investment decisions. When you purchase an item, launch a campaign or create an investment account after clicking a link here, we may earn a fee. Engage to support our work.Watch the show on television by downloading the e360tv channel app to your Roku, LG or AmazonFireTV. You can also see it on YouTube.Devin: What is your superpower?Jane: If something goes poorly, I'm like, okay, how can we fix this?Rob: I don't really accept constraints... I want to always find a way around the issue.Imagine a drive-thru where you can order your favorite coffee with a single app click, arrive at the pickup spot, and leave in seconds—no line, no waiting, no tipping. This seamless experience is the vision of Jane Lo and Rob Whitten, co-founders of p!ng, a fully automated drive-thru system designed to solve the inefficiencies of traditional drive-thrus.The idea was born out of frustration. Rob, a robotics expert and father of three, described how bad drive-thru experiences with his daughters inspired the project. “My three daughters made me go through a bunch of drive-throughs. It was a terrible experience, and Jane told me to stop complaining one day and just fix it,” he shared. Jane, a marketing and customer experience expert, immediately saw the potential. Together, they combined their skills to create what Rob calls “the nerd's revenge for bad drive-throughs.”The technology behind p!ng is as impressive as its simplicity. Customers use an app to place their orders, which are prepared only when they approach the pickup location. Sensors and geofencing track vehicles, ensuring orders are ready precisely when needed. Rob explained, “We wanted you to leave p!ng feeling victorious and like you're living in the future. It's nice and simple on the surface, but underneath, there's a bunch of really cool tech happening.”Jane and Rob's innovative system is already making waves among consumers, who appreciate the speed and ease of the experience. “Our customers were like, ‘This is amazing. Why doesn't this already exist?'” Jane said. Yet, traditional venture capitalists often didn't understand the scope of the problem. “If you're someone wealthier, you probably have an assistant or a fancy espresso machine. You're not likely to be in that drive-thru lane,” she explained.To fund their vision of revolutionizing drive-thru convenience, the pair turned to regulated investment crowdfunding on Wefunder, where everyday people can invest in their mission. “It's awesome because good customers make great investors and vice versa,” Rob noted.By combining cutting-edge robotics with a deep understanding of customer needs, Jane and Rob aren't just solving a problem—they're creating an entirely new experience. p!ng shows how innovation and impact can work hand in hand to redefine convenience.tl;dr:Jane Lo and Rob Whitten founded p!ng to create a frictionless, fully automated drive-thru experience.They combined expertise in robotics and customer experience to revolutionize how people get coffee.Traditional VCs didn't see the problem, so they turned to crowdfunding to fund their vision.Jane's adaptability and Rob's determination to overcome constraints drive their ability to innovate.p!ng's technology simplifies the customer experience while showcasing the potential of robotics.How to Develop Adaptability and Problem Solving As a SuperpowerJane and Rob's superpowers center on adaptability and a refusal to accept limits. Jane describes herself as an “adapter,” someone who embraces change and thrives in uncertain situations. “If something goes poorly, I'm like, okay, how can we fix this?” she explained. Rob, on the other hand, described his ability to challenge constraints: “I don't really accept constraints... I want to always find a way around the issue.” Together, these superpowers enable them to tackle challenges head-on and innovate in ways others might overlook.When Jane was recovering from hip replacement surgery, she adapted by learning to solder at home so she could contribute to p!ng's pilot project. “We made like a hundred of them or something,” she said, referring to the wiring components she assembled. Meanwhile, Rob shared his story of running a two-football-field-long hose to solve a water shortage during a robotics test at Amazon, demonstrating his determination to overcome obstacles quickly and creatively.Tips for Developing the Superpower:Push your boundaries by tackling things you fear or find uncomfortable.Embrace change as an opportunity for growth rather than something to avoid.Interrogate constraints instead of accepting them—ask “how can I solve this?” rather than “can I?”Use AI tools creatively to brainstorm and find out-of-the-box solutions.Focus on the next step instead of dwelling on failures or setbacks.By following Jane and Rob's example and advice, you can make adaptability and problem solving a skill. With practice and effort, you could make it a superpower that enables you to do more good in the world.Remember, however, that research into success suggests that building on your own superpowers is more important than creating new ones or overcoming weaknesses. You do you!Invest in Ending Organ Shortages!Guest ProfileJane Lo (she/her):Co-founder, p!ngAbout p!ng: p!ng is the fastest autonomous coffee drive-thru in the galaxy — a compact, robotics and AI-powered pod that serves premium specialty drinks in under a minute with virtually no wait and a radically better customer experience. Designed by veterans of Amazon Robotics, iRobot, and SharkNinja, p!ng delivers the speed, consistency, and convenience today's on-the-go consumers crave, whether that's during the chaotic morning rush or afternoon beverage side quest.Website: pingthru.comCompany Facebook Page: facebook.com/pingthrucoffeeCompany Instagram Handle: @pingthrucoffee Other URL: wefunder.com/pingBiographical Information: I grew up in the Bay Area and after graduating from UC Berkeley, began my career in healthcare consulting and biotech. These experiences made one thing clear: I wanted to work as close to the end consumer as possible. I returned to school to earn my MBA from The University of Chicago Booth School of Business, then moved into product marketing, brand marketing, and media production for consumer brands including Samsonite and SharkNinja. I met Rob, my co-founder, at SharkNinja, working on the same kitchen appliances development team. I found my true passion in Customer Experience analytics at Forrester Research, heading up a team of analysts and working as an advisor to Fortune 500 executives. I used data to show companies how well they are delivering for customers (or not), and what they could do to improve. Over time, I realized that even with good intentions and well-resourced teams, many companies struggle to create real change. Today, I use my love of working with and understanding customers to build joy-inducing experiences that make everyday life better.LinkedIn: linkedin.com/in/jane-lo-pingRob Whitten (he/him)Co-founder, p!ngBiographical Information: Rob Whitten is the co‑founder of p!ng, the wicked fast robotic coffee drive‑thru. Raised in Loudon, NH, he attended West Point and served as an Army infantry officer before settling in Billerica, MA in 2004.With a degree in Systems Engineering and a Master's in Program Management, Rob has spent his career solving complex problems across defense, consumer electronics, and e‑commerce. He has led high‑performing teams at BAE Systems, iRobot, SharkNinja, and Amazon Robotics, working on projects including autonomous manipulation, robotics sortation, and grocery automation.In 2023, frustrated by long drive‑thru experiences with his daughters, he co‑founded p!ng to reinvent the model through automation.Outside of work, Rob enjoys riding his Harley with Jane, competing in triathlons, skiing, hiking, traveling, cooking, and crafting epic Star Wars lawn decorations.LinkedIn: linkedin.com/in/rob-whitten-pingthruInvest in Career Success!Support Our SponsorsOur generous sponsors make our work possible, serving impact investors, social entrepreneurs, community builders and diverse founders. Today's advertisers include rHealth, Frontier Bio, and Rise Up at Work. Learn more about advertising with us here.Max-Impact Members(We're grateful for every one of these community champions who make this work possible.)Brian Christie, Brainsy | Cameron Neil, Lend For Good | Carol Fineagan, Independent Consultant | Hiten Sonpal, RISE Robotics | John Berlet, CORE Tax Deeds, LLC. | Justin Starbird, The Aebli Group | Lory Moore, Lory Moore Law | Marcia Brinton, High Desert Gear | Mark Grimes, Networked Enterprise Development | Matthew Mead, Hempitecture | Michael Pratt, Qnetic | Mike Green, Envirosult | Nick Degnan, Unlimit Ventures | Dr. Nicole Paulk, Siren Biotechnology | Paul Lovejoy, Stakeholder Enterprise | Pearl Wright, Global Changemaker | Scott Thorpe, Philanthropist | Sharon Samjitsingh, Health Care Originals | Add Your Name HereUpcoming SuperCrowd Event CalendarIf a location is not noted, the events below are virtual.Superpowers for Good Live Pitch – Private Investor Session: Immediately following the March 17, 2026, live broadcast at 8 PM ET / 5 PM PT, investors are invited to join an exclusive private Zoom session to engage directly with the presenting founders—BRG Therapeutics (Dale Walker), GigaWatt (Deep Patel), My Diabetes Health (Dr. Prem Sahasranam), and rHEALTH (Eugene Chan). In this dedicated off-air environment, participants can ask deeper questions about strategy, traction, deal terms, and impact while exploring their active Regulation Crowdfunding campaigns in real time. Watch the live pitches on Roku, Amazon Fire TV, LG Smart TVs via e360tv, LinkedIn, YouTube, or Facebook—then continue the conversation in the private investor session where capital and clarity come together. Register free to get access to both events.SuperCrowd Impact Member Networking Session: Impact (and, of course, Max-Impact) Members of the SuperCrowd are invited to a private networking session on March 17th at 1:30 PM ET/10:30 AM PT. Mark your calendar. We'll send private emails to Impact Members with registration details. Upgrade to Impact Membership today!SuperCrowdHour March: This month, Devin Thorpe will explore how investors can align profit with purpose in a powerful session titled “Why You Should Make Money with Impact Crowdfunding.” As CEO and Founder of The Super Crowd, Inc., Devin will share practical insights on generating financial returns while driving measurable social and environmental impact through regulated investment crowdfunding. Register free to get all the details. March 18th at Noon ET/9:00 PT.SuperCrowd26 featuring PurposeBuilt100™: This August 25–27, founders, investors, and ecosystem leaders will gather for a three-day, broadcast-quality global experience focused on disciplined capital formation, regulated investment crowdfunding, and purpose-driven growth. We're bringing together leading voices in impact investing, compliance, digital marketing, and circular economy innovation to deliver practical frameworks, real-world case studies, and actionable strategies. The event culminates in the PurposeBuilt100™ Showcase, recognizing 100 of the fastest-growing purpose-driven companies in the U.S. Register now to secure your seat and get all the details. August 25–27, streaming worldwide.Share the application for the PurposeBuilt100™: Purpose-driven founders deserve recognition. The PurposeBuilt100™ application window is now open—celebrating the fastest-growing companies building profit with purpose. If you know a founder creating real impact and real growth, please share this opportunity. Applications are free and confidential. Explore the program and apply today: PurposeBuilt100.com.Community Event CalendarSuccessful Funding with Karl Dakin, Tuesdays at 10:00 AM ET - Click on Events.Nominate your MedTech, BioTech or Life Sciences company for the prestigious TAG Awards. The deadline is quickly approaching! Apply before March 13! Use the discount code SUPERPOWER to save 20%!Save the Date! October 20th and 21st will be the Crowdfunding Professional Association Regulated Investment Crowdfunding Summit for 2026. This is the event of the year for everyone in the crowdfunding ecosystem.If you would like to submit an event for us to share with the 10,000+ changemakers, investors and entrepreneurs who are members of the SuperCrowd, click here.Manage the volume of emails you receive from us by clicking here.We use AI to help us write compelling recaps of each episode. Get full access to Superpowers for Good at www.superpowers4good.com/subscribe
Right after his keynote at the Applied Ergonomics Conference, we had a chance to sit down with Cassini Nazir, an interaction designer and professor at the University of North Texas. In his talk, Cassini encouraged ergonomics professionals to think more intentionally about curiosity and how asking better questions and designing with empathy can improve the systems and experiences people rely on every day.And as it happened, his friend Mike Courtney was there too. Mike is a futurist who actually delivered the keynote at last year's conference, so we talked with him about something many professionals are dealing with right now - the rapid pace of technological change and how to make decisions when things are evolving so quickly.Two quick conversations, both recorded at the Applied Ergonomics Conference, about curiosity, design, and navigating a changing world.This bonus episode was recorded live at the Applied Ergonomics Conference as part of Problem Solved LIVE.Every great solution is a story worth telling.Applied Ergonomics Conference sponsored by Applied Ergonomics SocietyLearn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
Have you streamed this episode yet?In this special keynote spotlight episode of Problem Solved, IISE's Frank Reddy sits down with Dr. Mark Benden, researcher, inventor of nearly 30 patents, and longtime leader in ergonomics innovation. With more than four decades of experience across military service, industry, and academia, Dr. Benden has helped generate over $2.5 billion in economic impact through human-centered design and workplace innovation.In this conversation, he shares:Join us for this inside look at one of AEC's keynote voices. And don't miss Problem Solved LIVE on-site at AEC, where we'll be capturing insights from innovators shaping the future of ergonomics.Applied Ergonomics Conference sponsored by Applied Ergonomics SocietyLearn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
When disaster strikes, how do we rebuild...and do we do it differently? The answer might start with something simpler than we think: listening to the people already living with risk. In this episode, we chat with Ben Raschnock, Assistant Professor of Industrial and Systems Engineering at North Carolina State University, whose work sits at the intersection of civil engineering, operations research, and real-world decision-making. Ben studies how disasters don't just destroy things. They cut people off from what they need most. Floodwaters block roads. Power outages shutter grocery stores. A preferred doctor becomes unreachable. His research reframes community resilience through one powerful lens: access to essential services. We also dive into the bigger picture of aging infrastructure, climate surprises that break models, and why the most valuable data in disaster research might already exist in the community conversations.
In this special keynote spotlight episode of Problem Solved, IISE's Frank Reddy sits down with Dr. Mark Benden, researcher, inventor of nearly 30 patents, and longtime leader in ergonomics innovation. With more than four decades of experience across military service, industry, and academia, Dr. Benden has helped generate over $2.5 billion in economic impact through human-centered design and workplace innovation.In this conversation, he shares:How everyday frustration becomes inventionWhy “nuisance is the father of invention”How AI, motion capture, and wearables are transforming worker healthThe shift from injury response to real-time preventionAnd how to take ergonomic improvements from idea, to protection, to commercializationJoin us for this inside look at one of AEC's keynote voices. And don't miss Problem Solved LIVE on-site at AEC, where we'll be capturing insights from innovators shaping the future of ergonomics.Applied Ergonomics Conference sponsored by Applied Ergonomics SocietyLearn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
HSPI QuickTakes SessionsThis episode of Problem Solved was recorded live at the Healthcare Systems Process Improvement (HSPI) Conference, straight from the Problem Solved LIVE booth!Throughout the week, we spoke with healthcare engineers, executives, students, researchers, exhibitors, and improvement leaders about what's shaping the future of healthcare systems.You'll hear:· Why AI dominated this year's conversations· How improvement professionals are bridging technology and human factors· Why mentorship and student engagement matter more than ever· How cross-industry thinking (manufacturing, energy, data science) is influencing healthcare· What attendees are taking back to their organizations immediately· And what's already in motion for HSPI next yearOne theme was clear: Technology is accelerating. But people - leadership, trust, change management, human-centered design - remain at the core.If you couldn't attend HSPI this year, this episode brings the conference floor to you. If you were there, you might just hear your own voice!Subscribe so you never miss what's next.Every great solution is a story worth telling. HSPI Conference sponsored by Society for Health SystemsLearn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
If you haven't streamed the full episode yet, make sure you don't miss it.Optimizing for Meaning: What Industrial Engineering Teaches Us About Balance and BurnoutIn this thoughtful and refreshingly honest conversation, Aly Kamel, an industrial and management engineering student at the Arab Academy for Science and Technology, explores how core industrial engineering principles like input-process-output, value-added analysis, and constraint management can be applied to something far more personal: balance, burnout, and sustainable ambition.Aly challenges the idea that success means maximizing output at all costs. Instead, he reframes burnout not as a personal failure, but as a predictable system outcome, and one that can be redesigned.Industrial engineering isn't just about factories and supply chains. It's a mindset for designing systems that last.And the most important system you'll ever design… might be yourself.Learn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on Instagram
Podcast: Hack the Plant (LS 35 · TOP 3% what is this?)Episode: Systems Engineering for Survival: A Physician's Guide to Emergency ManagementPub date: 2026-02-17Get Podcast Transcript →powered by Listen411 - fast audio-to-text and summarizationOur host Bryson Bort welcomes Dr. Natalie Sullivan, Medical Director of the Emergency Response Medical Group and an emergency medicine physician at a D.C. area hospital. Trained in EMS and disaster and operational medicine, Natalie turned her attention to the critical intersection of clinical medicine, patient safety, and cybersecurity resilience after experiencing a prolonged ransomware attack on a major hospital. Dr. Sullivan lays out the disaster preparedness cycle, and the many vectors of risks for hospitals. How does a cyberattack on one hospital lead to increased cardiac arrest mortality at the hospital three blocks away? Why is a generation of "digital native" doctors a hidden vulnerability in an analog emergency? And what happens when a hospital's reliance on these "tightly coupled" systems—like water, power, and the Medical IoT—collapses during a ransomware event?“We are critical infrastructure, but we're deeply, deeply dependent on the surrounding critical infrastructure,” Dr. Sullivan said. Join us for this and more on this episode of Hack the Plan[e]t. The views and opinions expressed in this podcast represent those of the speaker, and do not necessarily represent the views and opinions of their employers. Hack the Plant is brought to you by ICS Village and the Institute for Security and Technology. The podcast and artwork embedded on this page are from Bryson Bort, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.
Optimizing for Meaning: What Industrial Engineering Teaches Us About Balance and BurnoutWe talk a lot on Problem Solved about optimizing systems, improving processes, and designing better organizations.But what happens when the system you're trying to design… is your own life?In this thoughtful and refreshingly honest conversation, Aly Kamel, an industrial and management engineering student at the Arab Academy for Science and Technology, explores how core industrial engineering principles like input-process-output, value-added analysis, and constraint management can be applied to something far more personal: balance, burnout, and sustainable ambition.Aly challenges the idea that success means maximizing output at all costs. Instead, he reframes burnout not as a personal failure, but as a predictable system outcome, and one that can be redesigned.Together, we discuss:Why high achievers are especially prone to burnoutHow “value-added” thinking applies to your daily lifeThe difference between intensity and sustainabilityWhy constraints should be treated as design inputs, not weaknessesAnd how to optimize for meaning — not just productivityIndustrial engineering isn't just about factories and supply chains. It's a mindset for designing systems that last.And the most important system you'll ever design… might be yourself.Learn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
The latest episode of the best podcast in higher education features the newest assistant professor in the Department of Industrial and Systems Engineering. Want to learn how systems are measured and how those measurements shape final system design? Hit up Casey Eaton and you'll be just fine.
This week's episode is a special bonus preview of what's coming next on Problem Solved.We're heading to the Healthcare Systems Process Improvement Conference with Problem Solved LIVE, where we'll have an onsite booth. We'll be capturing real-time insights from attendees, speakers, and leaders across healthcare systems engineering.Hear what's coming up at HSPI, how you can get involved, and details about our live interviews and social media giveaway.If you're attending HSPI, stop by the Problem Solved LIVE booth and be part of the conversation. If you're not, follow along as we bring the conference experience directly to you. Follow Problem Solved on Instagram and YouTube now!
The Space Show Presents Marc Berte & Paul Jaffe of the Overview Energy Co. Friday, 2-6-26Quick SummaryThe Space Show hosted a discussion about space solar power with Marc Berte, CEO of Overview Energy, and Paul Jaffe, Vice President of Systems Engineering at Overview. The conversation focused on Overview's innovative approach to space solar power, which involves beaming near-infrared light from geosynchronous orbit to existing large-scale solar projects on Earth. Marc explained how their system could potentially provide utility-scale power at a lower cost than other space solar concepts, with a target of delivering the first megawatt to the grid by 2030 and a gigawatt by the mid-2030s. The discussion covered technical details such as efficiency, launch costs, and regulatory considerations, with Marc emphasizing that their approach could complement rather than replace existing energy sources. The conversation also touched on potential challenges like debris impact and maintenance in space, with Marc noting that the distributed nature of their satellite constellation would make the system more resilient.Detailed Summary:The Space Show team with our two guests discussed a new space solar power technology that uses existing solar panels to collect energy beamed via infrared/near-infrared radiation. David expressed skepticism about the logistics and regulatory challenges, particularly regarding the potential to bypass utility companies like PG&E. The conversation then shifted to introducing both Marc Berte a nuclear engineer from MIT who is now involved with the space show, along with Dr. Paul Jaffe. Marc and Paul discussed space solar power and Marc's company's work on building space energy for delivery to Earth.Marc presented the Overview Energy innovative approach to space solar energy, focusing on wide-beam near-infrared energy transmission from geosynchronous orbit to existing large-scale utility solar projects. He explained that the system requires no modifications to existing solar panels, as it uses near-infrared light matched to the bandgap of common PV materials, achieving up to 60% efficiency compared to 20% with sunlight. Marc addressed regulatory concerns by highlighting that the system operates within Class 1 laser safety regulations worldwide, making it passively safe and compliant with FAA, OSHA, and FDA standards. David inquired about the feasibility of weaponizing the beam, to which Marc responded that it is physically impossible due to the spatially incoherent nature of the laser light used.The Wisdom Team discussed space solar power systems, with Marc explaining that cloud cover only slightly affects beam availability due to site diversity across different geographical locations. Paul shared his experience at NRL researching various power beaming methods, including microwave and optical systems, before transitioning to commercial projects. The discussion clarified that the satellite system uses geosynchronous orbit (GEO) rather than geostationary orbit (GSO), with each satellite having a 200-meter array capable of delivering about a megawatt of power. Marc noted that while the system is not designed for small, mobile military applications, it could potentially support large military installations like Anderson Air Force Base on Guam.The discussion focused on the economic and technical considerations of space solar energy, particularly the challenges of small-scale expeditionary power systems. Marc explained that while small, logistically constrained units may not be ideal customers due to concerns about being laser-designated from space, larger bases and power distribution systems are more promising markets. The conversation also covered power density considerations, with Paul and Marc emphasizing that moving vehicles require higher power density than stationary applications, and that Overview's approach of using existing solar farms offers advantages in terms of safety and cost-effectiveness. Marc concluded that space solar energy, along with other methods like fission, fusion, and terrestrial solar plus storage, will be needed to meet the world's growing energy demands over the next 25 years.Marc explained the concept of using solar power satellites to beam energy to Earth, addressing questions about safety, intensity, and market viability. He clarified that each satellite delivers about a megawatt of power, with multiple beamlets aggregated to focus on specific targets, ensuring safe and efficient energy delivery. The system aims to provide a stable power source by filling in energy gaps caused by clouds, night, and seasonal variations, potentially reducing reliance on peak power plants and backup power. Marc also discussed the economic model, noting that contracts would be based on megawatt photons, and the system could reduce overall electricity costs by optimizing power distribution across different regions and times of day.Marc talked about plans for a satellite constellation plan for global solar power distribution, explaining how the system would use ground-based beacons to direct satellites to specific locations for energy transmission. He outlined a timeline with a low Earth orbit test scheduled for January 2028 and first megawatt deployment in 2030, with TRL levels ranging from 4 to 6 across different system components. When asked about timeline acceleration with increased funding, Marc explained that while some aspects could be accelerated by a year or two, space development involves serial negative learning that makes rapid scaling challenging.Our guest explained how his company's space-based solar power system could complement terrestrial solar installations by providing peak power when needed, without the need for storage. He discussed the economics of launching satellites into orbit, noting that with current technology and pricing, they could be profitable at launch costs of $800 to $1,000 per kilogram. Phil raised concerns about the efficiency of the system, particularly the conversion of solar photons to electricity, but Marc claimed their DC-to-DC efficiency was better than 20-25%. The discussion also touched on the potential for using electric propulsion to move satellites from low Earth orbit to geostationary orbit.Our conversation zeroed in on the technical and economic aspects of space-based solar power systems. Marc discussed the efficiency of solar panels and lasers, emphasizing that while efficiency is important, cost per watt is the critical factor. He encouraged participants to research the DARPA Sheds program and look up published efficiencies of diode and fiber-coupled pump lasers. The group also discussed the impact of debris on satellite systems and the need for latitude-adjusted panel angles. Paul, representing Overview, highlighted the importance of economics in space solar power projects and noted the need for collaboration between the space and energy industries.We also talked about space solar power technologies, with Paul explaining their approach of deploying large satellites (200 meters) that can self-deploy without in-space assembly. The conversation covered the trade-offs between multi-junction cells and silicon-based cells, with Paul noting that while multi-junction cells are more efficient, they are too expensive for ground-based applications. The group discussed the challenges of solar power beaming, including the need to track the beam over long distances and the potential variations in solar cell performance across different wavelengths. David emphasized that while the theoretical business case exists, it remains unproven until operational demonstrations are completed.Special thanks to our sponsors:American Institute of Aeronautics and Astronautics, Helix Space in Luxembourg, Celestis Memorial Spaceflights, Astrox Corporation, Dr. Haym Benaroya of Rutgers University, The Space Settlement Progress Blog by John Jossy, The Atlantis Project, and Artless EntertainmentOur Toll Free Line for Live Broadcasts: 1-866-687-7223 (Not in service at this time)For real time program participation, email Dr. Space at: drspace@thespaceshow.com for instructions and access.The Space Show is a non-profit 501C3 through its parent, One Giant Leap Foundation, Inc. To donate via Pay Pal, use:To donate with Zelle, use the email address: david@onegiantleapfoundation.org.If you prefer donating with a check, please make the check payable to One Giant Leap Foundation and mail to:One Giant Leap Foundation, 11035 Lavender Hill Drive Ste. 160-306 Las Vegas, NV 89135Upcoming Programs:Broadcast 4501 Zoom Dr. Scott Solomon | Sunday 08 Feb 2026 1200PM PTGuests: Dr. Scott SolomonZoom: Settlement, humans in space, reproduction and more Get full access to The Space Show-One Giant Leap Foundation at doctorspace.substack.com/subscribe
HSPI Keynote Spotlight: Inside conversations with Dr. Patterson and Lennox Wildman"In this special HSPI Keynote Spotlight episode of Problem Solved, listeners are invited inside conversations with Dr. Emily Patterson and Lennox Wildman, two leaders shaping the future of healthcare systems improvement. The episode explores how technology, workflows, and people come together to drive safer, more effective care. Through practical insights and real-world examples, these thoughtful conversations highlight how industrial and systems engineering principles are being applied to strengthen healthcare delivery and support the professionals who make it possible. Don't miss the full keynotes talks from these professionals at the HSPI Conference sponsored by Society for Health Systems!Learn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
Elections are one of the most complex systems we rely on. They're decentralized, human-driven, time-critical, and under constant scrutiny. And while hundreds of decisions are made under the surface, most of us only see the final result.In this episode of Problem Solved, IISE's Keith Albertson sits down with Dr. Natalie Scala of Towson University to explore the systems behind the ballot and how industrial and systems engineers are strengthening elections.From polling places to poll worker support, supply chains and trust in outcomes, Dr. Scala explains how classic ISE tools are being applied to one of the most consequential systems in society all while remaining nonpartisan.This conversation goes beyond politics and into process, people, and design.https://www.drnataliescala.com/Natalie M. Scala, Ph.D., is a professor and professor and cyber fellow in the College of Business and Economics at Towson University and co-director of the Empowering Secure Elections research lab. She is a faculty affiliate at the University of Maryland Applied Research Lab for Intelligence and Security, and has shared her expertise, research and work regarding elections security in conference presentations, articles for ISE Magazine and a Season 1 episode of Problem Solved in 2020.Learn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
Elections are one of the most complex systems we rely on. They're decentralized, human-driven, time-critical, and under constant scrutiny. And while hundreds of decisions are made under the surface, most of us only see the final result.In this upcoming episode of Problem Solved, IISE's Keith Albertson sits down with Dr. Natalie Scala of Towson University to explore the systems behind the ballot and how industrial and systems engineers are strengthening elections.From polling places to poll worker support, supply chains and trust in outcomes, Dr. Scala explains how classic ISE tools are being applied to one of the most consequential systems in society all while remaining nonpartisan.This conversation goes beyond politics and into process, people, and design.https://www.drnataliescala.com/Natalie M. Scala, Ph.D., is a professor and professor and cyber fellow in the College of Business and Economics at Towson University and co-director of the Empowering Secure Elections research lab. She is a faculty affiliate at the University of Maryland Applied Research Lab for Intelligence and Security, and has shared her expertise, research and work regarding elections security in conference presentations, articles for ISE Magazine and a Season 1 episode of Problem Solved in 2020.Learn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
From Classroom to Career: Young Professional Lessons from the First Five YearsThe first five years of your career can feel like a crash course in the real world. One moment you're confident in your coursework, and the next you're navigating ambiguity, imposter syndrome, and expectations no syllabus ever prepared you for.In this episode of Problem Solved, we sit down with three IISE Young Professionals — Helen Siegrist, President of IISE Young Professionals, Jessica Aujla, and Gordon Quach — for an honest, roundtable conversation about what it actually looks like to transition from the classroom to the workforce.Together, they reflect on:The transition and shock of the first year out of schoolFinding your footing and earning trust in years two and threeGrowing confidence, leadership, and career direction in years four and fiveNavigating imposter syndrome, mentorship, and professional identityHow IISE and the Young Professionals community can support growth along the wayThis episode isn't about having all the answers — it's about learning through experience, community, and reflection. Whether you're a student, a recent graduate, or early in your professional journey, this conversation offers perspective, reassurance, and practical insight from those who've been there.
The first five years of your career can feel confusing, unstructured, and overwhelming — even for high-performing industrial and systems engineers.In this trailer for an upcoming episode of Problem Solved, IISE Young Professionals Jess Aujla, Helen Siegrist, and Gordon Quach share candid reflections on what it really feels like to move from the classroom into the workforce — from losing the structure of school, to finding confidence, setting boundaries, and learning how to grow without burning out.If you're early in your career — or mentoring someone who is — this conversation will feel familiar.
In this episode, Dr. Sebastian (Seb) Benthall joins us to discuss research from his and Andrew's paper entitled “Validity Is What You Need” for agentic AI that actually works in the real world. Our discussion connects systems engineering, mechanism design, and requirements to multi‑step AI that creates enterprise impact to achieve measurable outcomes.Defining agentic AI beyond LLM hypeLimits of scale and the need for multi‑step controlTool use, compounding errors, and guardrailsSystems engineering patterns for AI reliabilityPrincipal–agent framing for governanceMechanism design for multi‑stakeholder alignmentRequirements engineering as the crux of validityHybrid stacks: LLM interface, deterministic solversRegression testing through model swaps and driftMoving from universal copilots to fit‑for‑purpose agentsYou can also catch more of Seb's research on our podcast. Tune in to Contextual integrity and differential privacy: Theory versus application.What did you think? Let us know.Do you have a question or a discussion topic for the AI Fundamentalists? Connect with them to comment on your favorite topics: LinkedIn - Episode summaries, shares of cited articles, and more. YouTube - Was it something that we said? Good. Share your favorite quotes. Visit our page - see past episodes and submit your feedback! It continues to inspire future episodes.
Top up your coaxium, pay off the portmaster, check the nava computer and try not to bounce too close to a supernova as we invite you to Start Your Engines. This episode Paul Naylor and Mark Newbold discuss Kuat Systems Engineering RZ-1 A-wing interceptor, a classic vehicle from the original trilogy that helped turn the tide of the war. From its early inception through the Galactic Civil War and beyond, we look at every aspect of this phenomenal starfighter on the latest episode of Start Your Engines. Visit Wookieepedia at https://starwars.fandom.com/wiki/Main_Page Remember to tune in to Good Morning Tatooine, LIVE Sunday evenings at 9.00pm UK, 4.00pm Eastern and 1.00pm Pacific on Facebook, YouTube, X, Instagram and Twitch and check out our Fantha Tracks Radio Friday Night Rotation every Friday at 7.00pm UK for new episodes of The Fantha From Down Under, Planet Leia, Desert Planet Discs, Start Your Engines, Collecting Tracks, Canon Fodder and special episodes of Making Tracks, and every Tuesday at 7.00pm UK time for your weekly episode of Making Tracks. Subscribe and tune in to all of our shows at https://radio.fanthatracks.com And of course for all your Lucasfilm and Star Wars news 24/7, 365 days a year head on over to https://www.fanthatracks.com You can contact our shows and send in your listeners questions by emailing radio@fanthatracks.com or by leaving a comment on our social media feeds: https://www.instagram.com/fanthatracks https://www.facebook.com/FanthaTracks https://www.x.com/FanthaTracks https://www.threads.net/@FanthaTracks https://www.reddit.com/r/fanthatracks/ https://mastodon.social/@fanthatracks https://bsky.app/profile/fanthatracks.com https://www.pinterest.co.uk/fanthatracks/ https://fanthatracks.tumblr.com/ And be sure to check out our live streams and video content at: https://www.youtube.com/@FanthaTracksTV/ https://www.tiktok.com/@fanthatracks https://www.twitch.com/fanthatrackstv All of our links can be found at https://links.fanthatracks.com/
Most enterprises have roadmaps stretching 3-5 years out. What if you could compress that to 1-2 years? Brian Elliot is the Co-Founder and CEO of Blitzy, an enterprise-focused autonomous software development platform tackling one of technology's toughest problems: how do you modernize 20-100 million lines of legacy code when the developers who wrote it retired 15 years ago?In this episode, Brian explores:Why orchestrated AI agents can handle 80% of transformation work autonomously (and why humans still matter for the other 20%)The realities of enterprise buying cycles and why embedded on-site teams accelerate change managementWhy documentation and test coverage are the unsexy first steps that make everything else possibleAbout the Guest: Brian Elliott is CEO and Co-founder of Blitzy. A serial entrepreneur, former Infantry Officer with the 1st Ranger Battalion, and West Point graduate in Systems Engineering with a Harvard MBA, Brian brings a unique blend of military precision, engineering expertise, and entrepreneurial vision to transforming enterprise software development.As CEO, Brian leads Blitzy's mission to empower systematic AI adoption across enterprises, transforming traditional development lifecycles into AI-native workflows. Under his leadership, Blitzy has developed an agentic platform where thousands of specialized AI Agents cooperate at inference to autonomously deliver enterprise-scale code that is tested, validated, and compiled.Focused on operational deployment at scale, Brian architected the company's proven Agentic SDLC Accelerator—a structured methodology that systematically guides engineering organizations from technical validation to full-scale enterprise adoption. This framework unlocks autonomous capabilities across the complete software development lifecycle.Timestamps:01:25 – Understanding Blitzy's AI Capabilities03:25 – Challenges and Solutions in Enterprise Software06:00 – The Genesis of Blitzy07:30 – Insights from Nvidia and AI Development11:00 – Implementing AI in Enterprise Systems18:00 – Change Management and Customer Collaboration20:30 – Understanding Enterprise Security Needs25:10 – Improving Code Quality and Test Coverage28:15 – Blitzy's Mission and Market Direction30:10 – Challenges and Opportunities in Enterprise SoftwareGuest Highlight:"Code is beautiful in that it's verifiable. We're following enterprise best practices—everything goes to a dev branch where a human can look at it, review it, go through a typical QA process. The first thing we're gonna do is document their code so they know what's going on, then add test cases, then develop software at scale that's highly verifiable."Get Connected:Brian Elliot on LinkedInYousuf Kahn on LinkedInIan Faison on LinkedInHungry for more tech talk? Check out past episodes at ciopod.com: Ep 62 - Running IT Like a Growth EngineEp 61 - What Manufacturing Can Teach You About Scaling Enterprise AIEp 60 - Why the Smartest CIOs Are Becoming Business StrategistsLearn more about Caspian Studios: caspianstudios.comOur Sponsor: This episode is brought to you by Blitzy, the Enterprise Autonomous Software Development Platform with Infinite Code Context. Blitzy uses thousands of specialized AI agents that think for hours to understand enterprise scale codebases with millions of lines of code.Enterprise Engineering leaders start every development sprint with the Blitzy platform, bringing in their development requirements. The Blitzy platform provides a plan, then generates and pre-compiles code for each task. Blitzy delivers 80%+ of the development work autonomously, while providing a guide for the final 20% of human development work required to complete the sprint.Public companies are achieving a 5x engineering velocity increase when incorporating Blitzy as their Pre-IDE development tool, pairing it with their coding co-pilot of choice to bring an AI-Native SDLC into their org.Visit Blitzy.com and press book demo to learn how Blitzy transforms your SDLC from AI Assisted to AI Native. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Across industries, teams are solving massive, complex challenges — but too often, those breakthroughs stay hidden inside their organizations. The IISE Innovation Cup, sponsored by the University of Tennessee Knoxville, changes that. It gives teams a global stage to showcase measurable results, real-world impact, and the power of industrial and systems engineering in action.In this episode of Problem Solved, we take you inside the Innovation Cup- what it is, why it matters, and what great innovation truly looks like.You'll hear from: • Tom Mazzone, Innovation Cup committee member, on why the Cup exists and how it elevates ISE work • Aniket Ramekar (Mayo Clinic), on the digital door-sign project that transformed clinical workflows • Rishabh Bhandawat (Smurfit WestRock), on optimizing spare-parts inventory • Bill Harrington, Innovation Cup committee member, on the criteria that separate a good project from a great oneWhether you work in healthcare, manufacturing, supply chain, aerospace, or continuous improvement, this episode will inspire you to look at your systems in a new way — and maybe even submit your own project.Submissions for the IISE Innovation Cup are now open.Learn more about the IISE Innovation Cup.Bill Harrington's unedited interview on IISE Innovation Cup judging criteria:https://youtu.be/fHlwnq74HqwMake sure you subscribe to Problem Solved so you never miss an episode!Learn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
John Helveston of George Washington University discusses why a U.S. pullback from China on EVs is risky, and why engagement could strengthen America’s auto industry. --- China has rapidly become the center of global EV innovation, producing cars that are cheaper, faster to develop, and increasingly competitive in international markets. The United States, by contrast, is pulling back, eliminating incentives and pursuing policies that distance the country from China just as the global EV transition accelerates. George Washington University’s John Helveston, whose work focuses on global EV markets and China’s manufacturing system, argues that this course risks sidelining the U.S. from the technologies and supply chains shaping the automotive future. On the podcast, he explains why a more pragmatic approach that protects national security and workers while engaging with China’s central role in the EV ecosystem may be essential for America’s long-term position in the global auto industry. John Helveston is an associate professor in the department of Engineering Management and Systems Engineering at George Washington University. Related Content Electric Vehicle Penetration and Urban Spatial Restructuring: A Case Study of Beijing with Geospatial Machine Learning https://kleinmanenergy.upenn.edu/research/publications/electric-vehicle-penetration-and-urban-spatial-restructuring-a-case-study-of-beijing-with-geospatial-machine-learning/ Battling for Batteries: Li-Ion Policy and Supply Chain Dynamics in the U.S. and China https://kleinmanenergy.upenn.edu/research/publications/battling-for-batteries-li-ion-policy-and-supply-chain-dynamics-in-the-u-s-and-china/ Energy Policy Now is produced by The Kleinman Center for Energy Policy at the University of Pennsylvania. For all things energy policy, visit kleinmanenergy.upenn.edu. See omnystudio.com/listener for privacy information.
Go behind the scenes of the IISE Innovation Cup, one of the most impactful showcases of industrial and systems engineering innovation. Hear from: • Tom Mazzone – Why the Cup exists • Aniket Ramekar – Gold Award winner • Rishabh Bhandawat – Silver Award winner • Bill Harrington – What judges look forDiscover how teams across industries are solving complex challenges — and what it takes to stand out.Make sure you subscribe to Problem Solved so you never miss an episode!Learn more about the IISE Innovation Cup.Learn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
Large language models aren't just improving — they're transforming how we work, learn, and make decisions. In this upcoming episode of Problem Solved, IISE's David Brandt talks with Bucknell University's Dr. Joe Wilck about the true state of LLMs after the first 1,000 days: what's gotten better, what's still broken, and why critical thinking matters more than ever.Thank you to this episode's sponsor, Autodesk FlexSimhttps://www.autodesk.com/https://www.flexsim.com/Learn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
In this conversation, Brent Sadler discusses the critical importance of maritime issues in relation to national security and economic stability. He emphasizes the need for a dedicated maritime advisor to the president and highlights the current gaps in leadership within the Navy's shipbuilding sector. The conversation underscores the necessity of interagency coordination to ensure timely delivery of warships and the overall revival of American maritime strength.Brent Sadler joined Heritage Foundation after a 26-year Navy career with numerous operational tours on nuclear powered submarines, personal staffs of senior Defense Department leaders, and as a military diplomat in Asia. As a Senior Research Fellow, Brent's focus is on maritime security and the technologies shaping our future maritime forces, especially the Navy.Brent is a 1994 graduate with honors of the United States Naval Academy with a degree in Systems Engineering (robotics) and a minor in Japanese. As a 2004 Olmsted Scholar in Tokyo, Japan, he studied at Keio University, Jochi University and the United Nations University. He has a master of arts from Jochi University and master of science from National War College, where he graduated with distinction in 2011 and received several writing and research awards.In 2011, he established the Navy Asia Pacific Advisory Group (NAPAG), providing regionally informed advice directly to Chief of Naval Operations' (CNO). He again served on the CNO's personal staff in 2015-2016, playing a key role in developing the Defense Department's Third Offset. At Pacific Command from 2012-2015, he held numerous key positions. As lead for Maritime Strategy and Policy, he incorporated all 10 Association of Southeast Asian Nations (ASEAN) into the first regional maritime domain awareness forum and was instrumental in the eventual passage of the $500 million-dollar Maritime Security Initiative. As Special Advisor on Japan, and a Council of Foreign Relations International Affairs Fellow in Tokyo, he played a key role in revising the U.S. and Japan Defense Guidelines. As Deputy Director Strategic Synchronization Group, he oversaw a think-tank like body of over 30 advisors and analysts. Brent led the Commander's Rebalance Task Force coordinating execution of the President's Defense Strategic Guidance—Rebalance to the Asia-Pacific resulting in over $12 billion USD of additional monies budgeted in fiscal years 2013 through 2015 during a time of fiscal austerity.Following his final tour on CNO's staff, Brent returned to Asia as Senior Defense Official, Defense and Naval Attaché in Malaysia. During his tenure he played a key role in coordinating responses to the USS McCain collision in August 2017, opened several politically sensitive ports and airfields to U.S. forces, oversaw unprecedented expansion of U.S. military relations, and steadied relations during the historic May 2018 national elections ushering in an opposition party for the first time since independence.Socials:Follow on Twitter at @NucleCastFollow on LinkedIn: https://linkedin.com/company/nuclecastpodcastSubscribe RSS Feed: https://rss.com/podcasts/nuclecast-podcast/Rate: https://podcasts.apple.com/us/podcast/nuclecast/id1644921278Email comments and topic/guest suggestions to NucleCast@anwadeter.org
Process, People, and Purpose: Operations the Chick-fil-A WayBehind every lightning-fast drive-thru order at Chick-fil-A is a carefully designed system supported by real people who care — and continuous improvement that never stops. In this episode of Problem Solved, Elizabeth Grimes talks with Sam Hartman, multi-location Owner/Operator, and Matt Riley, VP of Enterprise Solutions, to uncover how Chick-fil-A balances efficiency with genuine hospitality. They discuss:Why the right people + thoughtful training matter more than any processHow simple operational tweaks — even moving the cups — can save seconds that scale to hoursWhy “my pleasure” is more than a catchphrase — it's a cultural mindsetHow Chick-fil-A uses data, observation, and feedback loops to refine systems every dayWhat leaders can learn about feedback culture, hands-on leadership, and developing talentThis conversation reveals what truly drives Chick-fil-A's reputation: not just speed, but purpose, consistency, and care.Learn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org
Here's the problem — running a restaurant that serves thousands with consistency and care isn't easy. At Chick-fil-A, every second counts, and every process is engineered for excellence.In this Problem Solved trailer, Chick-fil-A owner Sam Hartman and Matt Riley, VP of Enterprise Solutions, share how they build systems that balance speed, quality, and human connection.
Patrick McKenzie (@patio11) shares his remarks to the Bank of England on critical vulnerabilities in financial infrastructure. Drawing from the July 2024 CrowdStrike outage which brought down teller systems at major US banks, Patrick discusses how regulatory guidance inadvertently created dangerous software monocultures. He also examines the stablecoin market, its impressive growth, and the elephant tethered to the room. He also delivers a message from Silicon Valley to other centers of power on the urgent necessity of waking up regarding AI, which almost the entire world currently far underrates.–Full transcript available here: www.complexsystemspodcast.com/talking-to-the-bank-of-england/–Sponsor: MercuryThis episode is brought to you by Mercury, the fintech trusted by 200K+ companies — from first milestones to running complex systems. Mercury offers banking that truly understands startups and scales with them. Start today at Mercury.comMercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members FDIC.–Links:The Bank of England: https://www.bankofengland.co.uk/ Bits about Money, Why the CrowdStrike bug hit banks hard: https://www.bitsaboutmoney.com/archive/crowdstrike-bug-hit-banks-hard/ Scaling Laws for Neural Language Models" by Kaplan et al: https://arxiv.org/pdf/2001.08361 Stripe Annual Letter 2024: https://stripe.com/annual-updates/2024 –Timestamps:(00:00) Intro(01:48) The importance of implementation-level understanding(03:00) Single points of failure(04:25) Can a 22-year-old engineer close all the banks?(05:18) The CrowdStrike incident: A case study(08:34) The culture of "shut up and shuffle"(09:54) Blameless postmortems(12:25) What actually happened during CrowdStrike(18:01) Five whys: Root cause analysis(19:03) How software monocultures are created(22:54) Understanding endpoint monitoring software(25:25) Distributed systems and the nature of CrowdStrike(31:22) The economics of software monocultures(33:29) Why wasn't there defense in depth?(37:05) Why was recovery so difficult?(40:32) The domino effect across financial institutions(43:36) What went right: Electronic systems remained up(45:10) This was a near miss(49:29) Potential policy responses(54:03) Switching gears: Stablecoins(01:01:37) The elephant in the room: Tether(01:15:32) Who loses if Tether implodes?(01:16:59) AI and the future of trading(01:26:47) AI risks in the trading space(01:30:41) Closing
Are you stuck in survival mode, powering through your days just to keep up? In this episode, Lori sits down with Courtney from the Working Moms Movement to talk about what it really takes for working moms to go from burnout to balance—and start truly thriving again.After years in corporate consulting and 80-hour workweeks, Courtney hit her breaking point. Instead of staying stuck, she used her background in Industrial and Systems Engineering and culture change to design a life that actually works. Now, she helps ambitious moms do the same—by creating systems, setting boundaries, and realigning their lives with what they value most.We're diving into: ✨ The mindset shift that started Courtney's transformation ✨ How to problem-solve your life like an engineer ✨ The truth about guilt, perfectionism, and the “B-minus season” of motherhood ✨ How to set (and actually keep) boundaries that protect your energyIf you've ever felt overwhelmed, overworked, or guilty for wanting more balance, this conversation will remind you that you can choose change.