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Nancy Harhut is the Co-founder and Chief Creative Officer at HBT Marketing, a consultancy that applies human behavior to marketing. As an internationally recognized creative director, she blends best-of-breed creative with decision science. Nancy is an international keynote speaker and has been named a Top 40 Digital Strategist by Online Marketing Institute, a Top 100 Creative Influencer by Ad Club, and a Top 50 Email Marketing Leader by Social. She is also the best-selling author of Using Behavioral Science in Marketing. In this episode… Some marketers today are so immersed in numbers and metrics that they often neglect the customer. Others may focus excessively on visual ads, distracting customers from the overall message. Yet 95% of purchasing decisions are made in the subconscious mind. How can you tap into these behavioral insights to influence purchasing decisions? Behavioral science researcher and innovative marketer Nancy Harhut says the key to driving purchasing decisions is persuasive messaging. Creative marketers can leverage unconscious behavior drivers like the endowment and Zeigarnik effect, social proof, the uncertainty reward, and autonomy and reciprocity bias. For instance, the endowment effect involves generating urgency and scarcity through limited-time offers, whereas the Zeigarnik effect can be used to spark customers' memories about abandoned carts. You can also offer customers purchasing and discount choices to harness autonomy bias while generating a desired result. When utilizing social proof, Nancy recommends featuring testimonials that begin with skepticism to increase credibility and reach uncertain customers. Tune in to today's episode of the Up Arrow Podcast as William Harris chats with Nancy Harhut, the Co-founder and Chief Creative Officer at HBT Marketing, about behavioral science tactics for e-commerce marketing. Nancy shares customer decision-making shortcuts, the true drivers of purchasing decisions, and why you should optimize for lifetime value rather than one-time purchases.
Forrest Dombrow is a sales consultant at Solve Sales, a marketing and sales consultancy firm helping agencies get new leads and more clients. What makes them different is that they've walked the walk and have been contracted by brands like Amazon and Costco. Forrest was also named one of the Online Marketing Institute's Top 40 Digital Strategists in Marketing and has over 17 years of experience as a sales consultant in this space. Questions we covered: How would he describe lean generation to a 10-year-old? Why inbound strategies and tactics work better than outbound (e.g. cold emails)? Does someone need to be an extrovert to be successful at sales? What are some changes that have occurred in the world of lead gen this year? What are some pitfalls businesses make when trying to coordinate a sales team and marketing team to work together? Why should B2B marketers attend sales calls? How does someone scale their agency from their 1st client to their 20th? You can learn more about Forrest at Solvesales.com or Forrest@solvesales.com Or via LinkedIn: https://www.linkedin.com/in/forrest-dombrow/ --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/kennysoto/message Support this podcast: https://anchor.fm/kennysoto/support
“How can we design experiences for everybody if we don't really have everybody in that process?” Perfecting your customer experience could be the most important thing you do at the start of the year. And we’re making sure you follow all the right steps to do it with ease. Jeannie Walters is the CEO/Founder of Experience Investigators, a global Customer Experience consulting firm. She has 20 years of experience helping companies improve loyalty and retention, employee engagement, and overall customer experience. Jeannie is an international keynote speaker and has a TEDx talk all about microinteractions, those small and often-overlooked moments in the customer journey that have a huge impact on customer emotions. She is a Certified Customer Experience Professional (CCXP), a member of the CXPA's CX Expert Panel, and a LinkedIn Learning Instructor. Jeannie was named in the Huffington Post as a "Top 100 Most Social Customer Service Pros on Twitter" and the Online Marketing Institute's "Top 20 Digital Marketing Strategists," and recognized as "One of the Top Customer Experience Influencers To Know" on CX Day. Jeannie has co-hosted the top rated podcast, Crack the Customer Code, since 2015, and is an active writer. You can find her work on CustomerThink, The Future of Customer Engagement and Commerce, and Forbes, as well as in university-level textbooks. Jeannie and her team launched the Year of CX on CX Day 2020. Anyone can sign up for free resources at www.yearofcx.com. Jeannie lives with her husband and 2 growing boys and a spoiled dog, spending her free time cheering on young athletes and choir singers alike, and spoiling the dog. In this episode, Jeannie dives into the importance of knowing your customers so you can find opportunities and relate to them. Tune in to learn how to: Build a customer journey for diversity and inclusion with Jeannie’s framework Bring perspective and personal experiences into building exceptional customer journeys Ask yourself the right questions to increase critical thinking around diverse customer experiences Connect with Jeannie at experienceinvestigators.com, yearofcx.com, and on LinkedIn and Twitter.
Emeric is the co-founder of AgoraPulse, a Social Media Marketing Software company launched in 2011 and based in Paris and San Francisco. AgoraPulse is currently being used by more than 5,000 businesses across 180 countries. Since 2000, Emeric has been one of the European pioneers in the field of Social Media Marketing. He has advised French and international brands such as Virgin, FIA and Microsoft. He is a regular speaker at International conferences such as the AllFAcebook Marketing Conference, Facebook Success Summit and BOLO. He is also an accredited instructor at the Online Marketing Institute. In our interview with Emeric, we discuss the organic road to growth that AgoraPulse has taken, the culture difference the startup has taken without deep VC pockets or investments, and how they succeeded in a very busy MarTech space. As well, we discuss marketing challenges, the changing social media landscape, and the impact of future technologies like artificial intelligence on social media. Special Guest: Emeric Ernoult.
#33: Today is the last episode before our break, if you wonder what I am talking about, please go back to episode 032 for the details. In short, we are taking a break in March, and really think through what and how we can serve you even better. Today you are in for a treat. Our guest is Emeric Ernoult, He is the co-founder of AgoraPulse, a Social Media Marketing Software (https://www.agorapulse.com/) company launched in 2011 and based in Paris and San Francisco. AgoraPulse is currently being used by more than 5,000 businesses across 180 countries. Since 2000, he has been one of the European pioneers in the field of Social Media Marketing. He has advised French and international brands such as Virgin, FIA and Microsoft. He is a regular speaker at International conferences such as the Facebook Success Summit and BOLO. He is also an ac’credited instructor at the Online Marketing Institute. In this episode, we will learn his personal journey from an attorney in Washington DC to create one of the best Social Media Management companies in the world. Now, let’s chat with Emeric. Key Lessons: When is the time to keep going, when is the time to quit as entrepreneur. Why it’s important to have regular appointments with yourself. The meaning and story of “Agora” The mission of AgoraPulse Entrepreneurs’ responsibility in Social Media platforms Tweetable: (https://twitter.com/eernoult) “Each business should have this as mission: We want more people feel great!” Links: AgoraPulse: https://kellybaader.com/AP (https://kellybaader.com/AP) Full Show Page: https://kellybaader.com/033 (https://kellybaader.com/033)
This week we’re joined by Los Angeles based celebrity brand strategist, Phil Pallen. Phil builds brands for TV personalities, experts and entrepreneurs. You've seen his clients on Shark Tank, Dancing with the Stars, American Idol, The X Factor, Project Runway, The Doctors, and more. He has been featured on Access Hollywood as a celebrity brand expert, and was recently named one of the most influential educators in digital marketing for 2015 by the Online Marketing Institute. In 2014, Phil released his first book: Shut Up and Tweet which contains game-changing strategies that will turn you into a Twitter rockstar. Phil’s expertise has earned him speaking engagements worldwide, including events such as New Media Europe in Manchester, England, and Arctic 15 in Helsinki, Finland. Highlights: - Phil is going to take us everywhere he goes - and we’re ok with that! - Phil shares his formula for a successful Twitter bio - We hear Phil auditioning to intern for Charlie Sheen prevented him from working with Ryan... See acast.com/privacy for privacy and opt-out information.
As President and Founder of Anvil Media, Inc., Kent Lewis is responsible for ensuring the company is living its mission and vision by managing overall corporate strategy including operations, business development, sales and marketing. Specializing in analytics, search engine and social media marketing services, Anvil is an integrated marketing consultancy which provides measurable marketing that moves clients’ businesses forward. Under his leadership since 2000, Anvil has accumulated the following awards and recognition: Inc. 5000: Fastest growing private companies in America Portland Business Journal: Oregon’s Most Admired Companies Portland Business Journal: Fastest Growing Private 100 Companies (for five consecutive years) Portland Business Journal: Corporate Philanthropy Awards winner Clutch: Top Pay-per-Click Agencies in AmericaWith a background in agency-side digital marketing, Lewis regularly speaks on effective digital marketing techniques & trends to audiences as a subject matter expert. Since 2000, he’s been an adjunct professor at Portland State University, where he teaches an SEM Workshop, and also toured nationwide with Online Marketing Institute as a lead instructor. Lewis also regularly contributes to industry publications including Business2Community and iMedia Connection. As a long-time entrepreneur, he’s an investor and advisor to a host of emerging Portland-based companies, including DreamPath, Gas Anywhere, Journey Fitness, RISEcx, Syndical and Tixie and Workplace Resource of Oregon. Lewis is co-founder of a variety of organizations, including career community pdxMindShare, eROI and SEMpdx, a Portland-area professional trade association for search engine marketers. Active in his community, he’s currently involved in non-profit charity and professional trade organizations including early literacy program SMART (Start Making a Reader Today), The Entrepreneurs’ Organization (EO), Portland Incubator Experiment (PIE) and others. Lewis’s industry recognition and awards include Portland Business Journal’s Top 40 Under 40 Award, Top 25 Most Influential Pay-per-Click Experts and American Marketing Association Oregon Chapter Marketer of the Year in 2012 and Top 20 Digital Marketing Strategists 2015. Ted Prodromou is America’s leading LinkedIn coach and the #1 best selling author of The Ultimate Guide to Linked In For Business. To get a free copy of his book simply register at www.tedprodromou.com. On the podcast, Ted brings together some of the top LinkedIn minds in the country to share with you how they grow their businesses using LinkedIn and how you can, too. Powered by Seth Greene: a 6 Time Best Selling Author, Nationally Recognized Direct Response Marketing Expert, and the only back to back to back GKIC Dan Kennedy Marketer of the Year Nominee. Get a FREE Copy of Seth’s new book Podcast Marketing Magic, and access to a Live Podcast Marketing Training Webinar at http://www.UltimateMarketingMagician.com
Aaron is one of the more well known faces in the online marketing and advertising space. He is considered a leading online marketing educator and can translate online marketing technology jargon into simple marketing and business terms.
Zen Buddhism, online education and serial entrepreneurship are all discussed in this episode of The Pivot with Todd Wheatland. Aaron Kahlow, CEO and Founder of Online Marketing Institute and CEO of popexpert shares his journey from DC to California and how his passion for others helped him build one company and now take on the growth of another.
Brian Basilico - Marketing Awesomeness! This was one of the funner interviews I had the privelage of hosting. Brian is not only funny, but he's pretty darn brilliant. The thing that really stuck out in my mind about Brian was how easy he explains things. He has a tremendous knack for conveying the technical aspects of marketing your business online in such a way that a person with no experience in the industry can not only comprehend the marketing process, but they can act on it right away. Brian Basilico is a nationally recognized speaker, author, trainer and adjunct professor. He brings over 30 years of marketing experience to his award winning internet marketing company, B2b Interactive Marketing, Inc. Brian is a syndicated blogger, and has been featured as an guest expert in Entrepreneur and Inc. magazines, as well as various news articles, radio shows, and podcasts. He was recognized by the Online Marketing Institute for the 40+ digital marketing strategists as luminaries who have paved the way for digital marketing innovation and education throughout the past year 2014. Brian has over 30 years experience in the marketing arena. He started in marketing by opening up a recording studio in his father's basement. He was eventually hired by AT&T to become a video tech. He went on to shoot, edit and produce various campaigns for them before starting up his own commercial recording studio. He did jingles, radio and television. He had large clients including doing all the training "cassettes" for Avon. He did small stints for Arthur Anderson and another ad agency before starting his current company called B2B Marketing and he's been there over the last 14 years. Brian understands how important it is to evolve in this industry. He said "When I had my recording studio, five employees and $250k worth of gear sitting in the basement of his corporate office, and nowadays, that same kind of technology can be purchased on an iPhone with a $10 app". Brian enjoys teaching his clients about the industry so they have a better understanding of marketing; however, he also enjoys providing products and services such as: Websites YouTube SEO Blogs Social Networking Google and much more... Brian teaches quite a bit, but the part of his teaching that really separates him from most professors/teachers, is that he practices what he preaches. He doesn't stop participating in the world of marketing. In order to be teaching this subject, you have to be hands on so you know what's going on. Brian gets this and that's why the people that go to listen to him speak get real-time value. No one will ever get depricated information when they talk or listen to Brian. Brian Explains Relationship Marketing Utilizing the Know, Like and Trust Model Know Portion: This is the part of the process where you get to meet face to face. Social Media Portion: This is the "Like" part of the process where you get to grow and bond your relationship and keeps you memorable. Trust Portion: The "Trust" portion is where the transaction happens. If you are looking for a “How-to” social networking book, then this is not for you. This is a “Why-to” book. If you have been overwhelmed and confused by all the conflicting examples and theories about why social networking works for some and not for others, this book will be an eye-opening breath of fresh air. The easiest way to find Brian is by Googling him, but here are his direct links that were mentioned on the show: B2B Interactive Marketing Website Not About U Website Brian Basilico on Facebook Send Brian a Tweet - @bbasilico Connect with Brian Basilico on LinkedIn Brian on Pinterest Watch Brian on YouTube Visit Brian's "My Marketing Magnet" Page Brian Basilico Podcast iTunes This was a great interview and I encourage you to listen to the show in its entirety; however, I've made it easy for you to listen to a couple of the highlights of the show be...
Susan Baroncini-Moe is the author of the bestselling, Business in Blue Jeans: How to Have a Successful Business on Your Own Terms, in Your Own Style. She is an executive coach and a digital marketing strategist. Recently named one of Online Marketing Institute’s Top 40 Digital Marketers of 2014, she regularly speaks to audiences of all sizes and has shared the stage with business giants like Michael E. Gerber, Bob Burg, and Larry Winget, among others. Susan and her businesses have been featured in Redbook Magazine, USA Today, MSN Living, Investor’s Business Daily, Yahoo Finance, and American Express Open Forum, and she is a Guinness World Records® titleholder. You can find more articles by and information about SusanBaroncini-Moe at http://www.businessinbluejeans.com/. Today on Digital Marketing Radio we discuss the following: What are some of the best ways for brick and mortar businesses to leverage digital marketing? How do you build a 'village' to support your business? Who holds the Guinness world record for the world's longest uninterrupted live webcast? Brick and mortar marketing in the digital world What are the biggest digital marketing challenges that smaller businesses face? Where is the best place to start for smaller businesses? What impact is 'big data' having on smaller businesses? The challenge that many businesses are facing with Facebook The importance of claiming and controlling social pages Building a mastermind for your small business Why having networking connections is also important Focusing on administration in your business Building your own 'advisory neighbourhood' Is it important to also do business face-to-face? The main differences between online business marketing and brick and mortar business marketing Is digital marketing becoming more ethical? How do you deal with negative reviews online? Software I couldn't live without What software do you currently use in your business that if someone took away from you, it would significantly impact the success of your business? Photoshop [Image manipulation tool] What software don't you use, but you've heard good things about, and you've intended to try at some point in the near future? Freshbooks (maybe!) [Bookkeeping software] My number 1 takeaway What's the single most important step from our discussion that our listeners need to take away and implement in their businesses? Digital marketing is certainly something that most businesses should be looking at, but there are lots of other marketing activities that should be considered too.
Susan Baroncini-Moe, author of Business in Blue Jeans joins me for this episode of Franchise Euphoria. Susan shares with us a ton of business tips to help you get your business on the right track for success. She is fun and full of insight from how to identify your target market to how to do digital media the right way. Listen in to learn more. About Interviewee Susan is the author of the bestselling, Business in Blue Jeans: How to Have a Successful Business on Your Own Terms, in Your Own Style. She is an executive coach and a digital marketing strategist. Recently named one of Online Marketing Institute’s Top 40 Digital Marketers of 2014, she regularly speaks to audiences of all sizes and has shared the stage with business giants like Michael E. Gerber, Bob Burg, and Larry Winget, among others. Susan and her business have been featured in Redbook Magazine, USA Today, MSN Living, Investor’s Business Daily, Yahoo Finance, and American Express Open Forum, and she is a Guinness World Records® titleholder. Show Highlights Ø What Susan wished she had known before she began Ø Learning from your failures Ø Top three mistakes to avoid Ø Target markets Ø Branding Ø How to do digital media right Want to know more Susan? Business In Blue Jeans Episode Resources Shane Snow – Smartcuts Want to help us out? Tweet Feedback Have any suggestions for future shows? Have questions or topic you would like us to do an episode on? If so, please leave a comment. If you enjoyed the podcast would you please take a moment to leave a review and rating on iTunes or Stitcher. Every review means we can reach out to more people. iTunes: Franchise Euphoria Podcast Tune in on Stitcher!
[Legacy post: Small Business Talent] Susan Baroncini-Moe joins me on the podcast today. You’re invited to listen-in as we discuss her new book: Business in Blue Jeans: How to Have a Successful Business on Your Own Terms, in Your Own Style. Online Marketing Institute recently named Susan one of The Top 40 Digital Marketing Experts. Leveraging […] The post Grow Your Business on Your Own Terms: An Interview with Susan Baroncini-Moe appeared first on Smart Solo Business.
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Aaron Kahlow is an american entrepreneur : he developed the Online Marketing Institute (OMI). After succeeding in America, Aaron decided to launch his platform in France too. Here is his testimony made during the Web2Connect 2013 in France. The French translation of this video is into this article http://www.pourquoi-entreprendre.fr/aaron-kahlow-omi/
Aaron is one of the more well known faces in the online marketing and advertising space. He is considered a leading online marketing educator and can translate online marketing technology jargon into simple marketing and business terms.