Podcasts about psaps

On this episode of BRT, we have a special guest, Pastor Nick Stumbo. Nick is the Executive Director of Pure Desire Ministries and has an extensive background in pastoral ministry. He began his ministry career at East Hills Alliance Church in Kelso, Washington, where he served as lead pastor for over a decade. Confronted with his own pornography addiction, Nick and his wife, Michelle, found hope and healing through Pure Desire's counseling and group ministries. His public disclosure led to a revival of forgiveness and healing within his church, and he continues to lead the way in helping churches become places of healing. Episode Description: In this episode, Kris, Jenn, and Nick share a powerful message for pastors and clergy on effectively supporting women going through betrayal trauma. Using the analogy of how a paramedic would treat a severe wound, they provide six key steps for clergy and support personnel to follow:Key Highlights:Assess the Severity of the Wound - Listen to Her: Nick emphasizes the importance of actively listening to the betrayed spouse, believing her reality, and displaying genuine sympathy. Show kindness and care to provide solace during her crisis.Stop the Bleeding - Focus on the immediate need, not the marriage. Avoid cause-and-effect thinking and allow her to express her emotions and needs at her own pace. Asking "permission questions" will help the clergy better understand her urgent concerns and priorities.Bandage the Wound & Stabilize the Patient - Educate Her About the Healing Process. Inform her there is a healing process, and she will not be alone. Don't Rush Forgiveness: Understand forgiveness and avoid minimizing the situation. Guide Her in the Present: Help her focus on the "now" and provide comfort and hope. Teach the Keys to Rebuilding Trust: Discuss sincerity, ability, and durability as crucial elements of rebuilding trust.Treat for Shock - Normalize the Experience: Minimize isolation, emotional flooding, and embarrassment by providing community and helping her deal with emotions. Provide Community: Connect her with others who understand her situation and can offer support.Support the Injury - Offer Support: Provide resources, encourage her to grieve, help her establish a circle of trust, and teach the importance of healthy boundaries.If the Wound is Too Severe, Call 911 - Ask for Help: Refer her to trained professionals like CSATs, PSAPs, CCPSs, and C-SASIs for specialized support. "When in doubt, refer out!"Connect with Us:Visit our website: Watermark CoachFollow us on Instagram: @WatermarkCoachingPure Desire Ministries: https://puredesire.orgThank you for listening! Don't forget to subscribe, rate, and review our podcast to stay updated on future episodes.

Join us on this episode of 'Let's Talk Dispatch' as we dive into the future of 9-1-1 centers with a special guest, a private sector startup founder Max Keenan of Aurelian who specializes in building software to automate non-emergency calls for Public Safety Answering Points (PSAPs). Despite never having been a dispatcher themselves, our guest brings a unique perspective on how technology can transform the operations of 9-1-1 centers.We'll explore the evolution of 9-1-1 centers from merely handling emergencies to becoming comprehensive communications hubs for entire cities. Our guest will share insights on how PSAPs can collaborate with private sector partners to solve critical challenges and address the often-overblown staffing issues by reallocating resources to handle the high volume of non-emergent calls more efficiently.Furthermore, we'll delve into high-level discussions on the impact of AI on 9-1-1 dispatchers and how emerging technologies can streamline workflows and enhance the overall efficiency of emergency services.This episode is a must-listen for anyone interested in the intersection of technology and emergency services, and how innovative solutions can shape the future of public safety. Tune in to gain valuable insights and hear about the exciting advancements on the horizon for 9-1-1 centers.You Can connect with Max and Aurelian at the links belowWebsite: aurelian.ioEmail: max@aurelian.ioLinkedin: https://www.linkedin.com/company/82364898/Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

In this episode of Let's Talk Dispatch we're bringing you a special 2-for-1 deal courtesy of NENA, the 911 association! Join us as we sit down with Katie, EPRC PSAP Program Manager, and Stacy, EPRC Commercial Program Manager, who together boast over 40 years of experience in PSAPs. They're here to share insights from their journey and introduce an exciting new service created by NENA, designed to empower everyday dispatchers. And trust us, it's a game-changer—I can vouch for it firsthand! Tune in to discover how this innovative tool is revolutionizing emergency response.Check out more about the EPRC  HereEmail at | 911eprc@nena.orgThank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

Welcome! This episode we're giving you an idea of how WE got Tethered 4 Life. We also talk about PSAPS & how your phone (of any type) rings to 911. This podcast may not be suitable to all listeners due to language and subject matters. Please listen with care. Send us your comments and suggestions podcast911delta@yahoo.com

In the United States, when someone calls 911 the call is routed to an operator at a public safety answering point, or PSAP. But news outlets across the country are finding that local PSAPs are struggling, and that 911 callers are waiting longer to get help. Today on the podcast, we speak to a researcher who just surveyed dozens of PSAPs to find out how well they are able to meet the call answering and processing times required by NFPA standards (2:44). The results were eye-opening.  Then, on a new Code Corner, with construction season in full swing, engineer Shawn Mahoney talks about the role of the fire prevention program manager on construction sites (31:08). Links: Read the Fire Protection Research Foundation report on PSAPs See various NFPA resources related to construction fire prevention and safety

After last week's discussion on the essential elements of running a successful practice, such as calculating cost/hour and how this can be used in a bundled or unbundled approach to hearing aid dispensing, Dr. Michael Valente returns to discuss how audiology clinics can integrate OTC devices into their clinic offering. In Part 2 of his presentation, Dr. Valente covers: Impact of OTC/PSAP/DTC on Audiology Impact of Diminished reimbursement for clinical services Adoption rate of hearing aids Review of 2 studies on performance of PSAPs for mild to moderate hearing loss Creating a strategy to integrate OTC devices by offering an entry level hearing aid using an unbundled approach Importance of counseling on difference between bundled/unbundled approach to allow patients to decide best option for themselves A discussion on how this actually 'played out' at the Washington University clinic Part 1 can be viewed here: https://youtu.be/yLs3BSa5qG4 Be sure to subscribe to our YouTube channel for the latest episodes each week, and follow This Week in Hearing on LinkedIn and Twitter: https://www.linkedin.com/company/this-week-in-hearing/ https://twitter.com/WeekinHearing

Welcome back to Frown Town! This week, Vee and J talk about the 911 emergency service, who regulates it, and how it's federally legislated. Special thank you to FCON for loaning us their song Liquid Fury! - https://fcon206.bandcamp.com/album/fcon Relevant Links: H.R.438 - Wireless Communications and Public Safety Act of 1999 - https://www.congress.gov/bill/106th-congress/house-bill/438/text 911 and E911 Services - https://www.fcc.gov/general/9-1-1-and-e9-1-1-services 2021 Florida 911 Statutes - http://www.leg.state.fl.us/statutes/index.cfm?App_mode=Display_Statute&URL=0400-0499/0401/Sections/0401.465.html 911 Emergency Dispatcher Requirements in Washington - https://www.healthcarepathway.com/become-a-dispatcher/washington-911-dispatcher/ 2021 Pennsylvania General Assembly Title 35 - https://www.legis.state.pa.us/cfdocs/legis/LI/consCheck.cfm?txtType=HTM&ttl=35&div=0&chpt=53 Buffalo 911 dispatcher fired after mishandling call during supermarket shooting - https://www.cnn.com/2022/06/03/us/buffalo-dispatcher-fired-after-mishandling-911-call/index.html What is a PSAP - https://www.bandwidth.com/glossary/public-safety-answering-point-psap/#:~:text=PSAPs%20(Public%20Safety%20Answering%20Points,phone%20calls%20and%20dispatching%20appropriately.

HIA president, Kate Carr, and director of public policy & advocacy, Bridget Dobyan, call in to discuss what MarkeTrak data tells us about prescription hearing aids vs. PSAPs, the state of OTC legislation, and how they're working to advocate on behalf of patient-driven hearing healthcare.   Link to full transcript

  This episode (#90) brings us up to speed on Next Generation 911 in California.  911.gov explains: “Because most 911 systems were originally built using analog rather than digital technologies, public safety answering points (PSAPs) across the country need to be upgraded to a digital or Internet Protocol (IP)-based 911 system, commonly referred to as Next Generation 911 (NG911). A variety of non-technical resources are available to help explain what NG911 is and how it will help public safety leaders improve the safety of civilians, patients and first responders. Learn more about how the transition to Next Generation 911 will impact EMS, fire and law enforcement communities here. The success and reliability of 911 will be greatly improved with the implementation of NG911, as it will enhance emergency number services to create a faster, more resilient system that allows voice, photos, videos and text messages to flow seamlessly from the public to the 911 network. NG911 will also improve PSAP ability to help manage call overload, natural disasters, and transferring of 911 calls and proper jurisdictional responses based on location tracking. While the technology to implement these new IP-based 911 systems is available now, the transition to NG911 will involve much more than just new computer hardware and software. Implementing NG911 in states and counties nationwide will require the coordination of a variety of emergency communication, public safety, legislative and governing entities.” The California 9-1-1 Emergency Communications Branch at Cal OES remains focused on enabling Public Safety Answering Points (PSAPs) to provide the fastest, most reliable, and cost-effective access to emergency services for any 9-1-1 caller in California from any communications device.. While the existing 9-1-1 system has been a success story for more than 40 years, it has been stretched beyond its limit. The current 9-1-1 system is unable to efficiently integrate with today's newer technologies and lacks the reliability and monitoring capabilities needed to support today's increased disaster environment. Due to the aging technology of today's 9-1-1 system, the number of outages continues to increase and the existing 9-1-1 system is becoming less and less reliable. There is an urgent need to transform California's legacy 9-1-1 system into a Next Generation 9-1-1 (NG9-1-1) system. Modernizing California's outdated 9-1-1 funding formula is crucial to protecting our 9-1-1 system. The CA Legislature approved SB 96 / AB 96 which provides the updated State Emergency Telephone Number Account (SETNA) funding model that will provide the revenue needed to implement NG9-1-1. NG9-1-1 will provide multi-layered redundancy and a common technology platform  for alerts and warnings. The advantages of NG9-1-1 include: Allow agencies to re-route 9-1-1 calls to each other during disasters Increase resiliency by hardening the system to withstand natural and human-caused disasters Provide a statewide common technology delivery system for Alerts and Warnings Ensure emergency calls are quickly and accurately delivered – in 3 seconds or less Support text to 9-1-1 delivery into the PSAP Deliver increased location accuracy for wireless calls Allow agencies to utilize state of the art mapping in order to better locate callers Integrate with First Responder Network Authority's nationwide wireless broadband network initiative  Reduce 9-1-1 system downtime. 9-1-1 outages are an ongoing problem with the aging infrastructure currently being used in California Since the CA 9-1-1 Branch first published the proposed California NG9-1-1 Roadmap in 2010, significant progress has been made to implement NG9-1-1 in California. The CA 9-1-1 Branch successfully implemented several NG9-1-1 pilot projects; the most significant of these are in Northeast California with 36 PSAPs and the Pasadena RING project in LA County with 8 PSAPs. The CA 9-1-1 Branch also met representatives from nearly every PSAP in the state, the originating service providers, and the vendor community to develop the NG9-1-1 implementation plan.    Links Cal OES 911 911.gov Cal OES PSC            

Caryn DeMarco started in public service as a program supervisor with the park district and worked her way into the police department's communication center. She broadened her knowledge of 9-1-1 when she became the Office Administrator at Will County 9-1-1 Emergency Telephone System in Illinois.  Caryn's strong work ethic landed her an additional job title when she was given the task of public education.  She sought out resources and networked to ensure her programs would succeed.  And it's no surprise that Caryn is one of the founders of the National Public Safety Educators Forum (NPEF) as she continues to strive for excellence in the industry. In this episode, you'll learn more about Caryn DeMarco and:Consolidation within Will County due to technology changes over her career (from 9 PSAPs to 3)Emergency Telephone Board (ETSB) structures911 funding and distributionPublic education and outreach tips Caryn references:Council of Government (COG)National Emergency Number Association (NENA)'s page regarding the 9-1-1 surchargeChristy Williams with NENAAssociation of Public-Safety Communications Officials (APCO)National Public Safety Educators Forum (NPEF) Public Educators of Texas (PETS)Within the Trenches Podcast hosted by Ricardo Martinez II

There are more than 6,000 public safety answering points (PSAPs) across the US—many of which rely on aging infrastructure to respond to emergency calls. Cloud-powered solutions from NGA 911 can help provide PSAPs with the insights, reliability, and redundancy needed to continue to serve citizens. To understand how NGA 911 uses Amazon Web Services to help modernize emergency response services, the Fix This team chatted with Ed Vea, chief technology officer of NGA 911.

NextGen 911 is coming. The CRTC has mandated that all Public Safety Access Points (PSAP), or what the average Canadian citizen thinks of as their 911 Call Centre, be fully transitioned to and using NG 911 technology by March 2024. This will enable the public to engage with PSAPs through calls, as well as text, photo, video, through their medical alert bracelets, vehicle OnStar, the list goes on. It is a gamechanger for the public, emergency service providers and frontline responders, including call takers and dispatchers. This episode of Blue Line, The Podcast features Deputy Chief Anthony Odoardi of the Peel Regional Police. Odoardi is also the chair of the OACP-led NG-911 Inter-Agency Advisory Panel. He joins Blue Line editor Brieanna Charlebois to discuss what NG 911 means for the frontline, how agencies can optimize on the technology and what aren't police and other emergency service organizations thinking about that they should be to ready themselves for the change and how to capitalize on it when they do.

In this episode of Public Safety Now, Nathan Lee, founder of the Denise Amber Lee Foundation, shares his late wife’s story and discusses the need for modern 911 technology, improved dispatcher training, and financial resources for PSAPs.

The coronavirus pandemic has strained the healthcare system, 911 communication centers, EMS systems and hospitals. Listen as Jonathan Washko, Assistant Vice President of the Center for EMS at Northwell Health gives advice, tips and innovative workarounds for EMS agencies and PSAPs to create alternatives like telehealth and nurse navigation.  This is an audio-only version of an EMS World webinar, which you can find here.  Thanks to our sponsor, McKesson.Follow EMS World on Twitter, Facebook, LinkedIn, and Instagram. EMS World Expo will be held Sept. 14–18, 2020 in Las Vegas! 

GIS plays a crucial role in maintaining community safety. Learn how to leverage it during challenging times to improve operations for police, fire, EMS and PSAPs in this episode of Public Safety Now.

RapidDeploy CEO, Co-Founder, and Industry Disruptor Steve Raucher talks to Fletch to discuss the imminent migration to Cloud for 911 PSAPs - and what we can do now that they are there. Don't miss this exciting clash of wits between these 2 hardheaded technologists.

RapidDeploy CEO, Co-Founder, and Industry Disruptor Steve Raucher talks to Fletch to discuss the imminent migration to Cloud for 911 PSAPs - and what we can do now that they are there. Don't miss this exciting clash of wits between these 2 hardheaded technologists.

Historically, PSAPs have utilised separate systems for unique functions, but how can public safety agencies adapt to a changing world that prioritises agility and resiliency? In this episode, Ralph Diment, Director of Industry & Product Marketing for Hexagon’s Safety & Infrastructure division, discusses both the challenges and opportunities agencies face with the expansion of data volume and diversity.

Historically, PSAPs have utilised separate systems for unique functions, but how can public safety agencies adapt to a changing world that prioritises agility and resiliency? In this episode, Ralph Diment, Director of Industry & Product Marketing for Hexagon’s Safety & Infrastructure division, discusses both the challenges and opportunities agencies face with the expansion of data volume and diversity.

In December 2018, the Board of Lucas County Commissioners was approached by keystakeholders in the County’s 911 system to study the feasibility of the merging and consolidationof 911 services in Lucas County with the goal of creating a safer and more effective and efficientcountywide system. The Commissioners were perceived to be the appropriate governmentalagency to conduct this analysis due to the following:1. The County Commissioners are identified as the “Owners” of the 911 system by the 911Implementation Plan for Lucas County;2. The County Commissioners administer countywide 911 funds;3. The County Commissioners maintain the infrastructure of the 911 system; and4. The County Commissioners do not operate a public safety answering point (PSAP),providing some level of objectivity.Consolidation of 911 services has become common across the United States due to the blurring ofjurisdictional lines caused by expanded 911 calls for service from cellular phones and internetconnected devices; greater demands and training requirements for call takers and public safetydispatchers; and the increasing complexity and costs of the technology required to operate PSAPs.Additionally, in recent years the State of Ohio has pushed for consolidation through the enactmentof legislation that limits the number of PSAPs permitted to operate in a countyand the commissioning of a report studying and providing guidance for jurisdictions on consolidation.911 consolidation has been discussed in Lucas County for years. Lucas County is well positionedfor consolidation due to shared Computer Aided Dispatch (CAD) and call handling systems acrossthe County’s PSAPs and a robust countywide interoperable communications system utilized by allpublic safety agencies.In conducting this analysis, the Commissioners’ Office has sought to facilitate a collaborative andtransparent process to collect information about the current state of the County’s 911 system,research industry best practices, garner input from all stakeholders and propose solutions. Theprocess has been iterative as information gathered is documented, challenged, and updated infrequently circulated draft reports. This document represents the latest draft and seeks to recordthe findings of this process.

As the adage goes, “You can’t manage what you don’t measure.” This is especially true in 911 emergency centers and PSAPs, where seconds can mean the difference between life and death. But how do agencies know if they’re measuring the right things to achieve performance targets and improve services? And is there an easier way to aggregate and analyze the data agencies and PSAPs collect? In this podcast, John Whitehead and Rob Farmer will discuss how to combine and use GIS mapping data and consolidated CAD information for better analysis – turning data into real action. Whitehead and Farmer will also talk about best practices for creating and measuring PSAP KPIs as well as reveal results from NICE’s PSAP Performance Metrics benchmarking survey.

Now that Kari's Law is required by federal legislation, enterprises are reviewing what they need to do to become compliant. PSAPs can help businesses by proactively describing what information they need. This year the NENA 2019 conference will feature a session on getting it implemented.

Now that Kari's Law is passed, and the waiver period of 2 years is expiring in February of 2020, many Enterprise networks are turning up their solutions. While they SHOULD turn to their implementor for guidance, they will inevitably turn to PSAPs for answers to difficult questions. Fletch will cover the basic best practices on dealing with the legislation, and where the public should turn for answers.

In this podcast, we talk to Chris Carter, former NENA Director of PSAP/911 Operations, about what NG911 is. We take a deep dive into the communication technology challenges facing public safety agencies, from citizen expectations and legislative initiatives to how CAD systems are helping NG911 become a reality.

The PSAP RTT Education Day will provide information to PSAPs and other emergencycommunications systems about RTT features and benefits for emergency response personnel andconsumers (including consumers with disabilities); best practices for processing RTT requests fromservice providers; and ways to implement the RTT service feature. Among other things, panels willaddress regulatory policy, PSAPs’ experiences with RTT testing, and RTT infrastructure issues. Therewill be a live demonstration of the use of RTT and opportunities for interaction by and with the audience.

The PSAP RTT Education Day will provide information to PSAPs and other emergency communications systems about RTT features and benefits for emergency response personnel and consumers (including consumers with disabilities); best practices for processing RTT requests from service providers; and ways to implement the RTT service feature. Among other things, panels will address regulatory policy, PSAPs’ experiences with RTT testing, and RTT infrastructure issues. Therewill be a live demonstration of the use of RTT and opportunities for interaction by and with the audience.

Should I text? Should I call? Calling is clearly better, but do PSAPs have to evolve with the way people communicate? ADDED BONUS: @ShannaJackman is a singer/songwriter from New England, but also mans the console at a PSAP on nights. Check out her new hit single "Answer The Call" right here, and maybe an interview in the coming weeks.

The attached status report fromthe FCC's PSHSB is bsed on Data; Based on data collected the FCC is reporting these PSAPs and wireless carrier facilities affected by Harvey

The attached status report fromthe FCC's PSHSB is bsed on Data;Based on data collected the FCC is reporting these PSAPs and wireless carrier facilities affected by Harvey

PSAPs can be taken out of service by TDoS and DDoS attacks on their infrastructure. DHS is also concerned, and is funding pilot programs to investigate. Dr. Ann Cox from DHS, Chuck Spaulding from Palm Beach County Florida, and Mark Collier, CTO at SecureLogix discuss what they are doing in a pilot program to understand the issue and potential fixes. Don't miss this MUST LISTEN podcast.

NENA Government Affairs Director Trey Forgety talks to Fletch about ransomware attacks occurring exploiting a patchable vulnerability in some systems. PSAPs should take extra precaution on protecting their systems from attack.

NENA Government Affairs Director Trey Forgety talks to Fletch about ransomware attacks occurring exploiting a patchable vulnerability in some systems. PSAPs should take extra precaution on protecting their systems from attack.

NENA releases 2 important documents for Public Review and Comment on ESInet design and Call Blocking procedures to protect PSAPs from TDoS attacks from a known source. For more details see http://dev.nena.org

NENA releases 2 important documents for Public Review and Comment on ESInet design and Call Blocking procedures to protect PSAPs from TDoS attacks from a known source. For more details see http://dev.nena.org

Fletch talks to Daryl Branson, Sr. 911 Telecom Analyst with the Colorado PUC and former Executive Director of the Colorado Resource Center as he hands over the keys to the new Executive Director Bruce Romero. Bruce lays out his plans for action to continue to provide superior support to the 99 PSAPs across the 57 911 authorities in the State, as well as continue enhancing the excellent ENP resource center they maintain.

Fletch talks to Daryl Branson, Sr. 911 Telecom Analyst with the Colorado PUC and former Executive Director of the Colorado Resource Center as he hands over the keys to the new Executive Director Bruce Romero. Bruce lays out his plans for action to continue to provide superior support to the 99 PSAPs across the 57 911 authorities in the State, as well as continue enhancing the excellent ENP resource center they maintain.

Swatting is a huge concern for PSAPs, but people are getting caught. Matt Groesser discusses 2 recent incidents in Grand Rapids Michigan and some incidents that even reach internationally.