Podcasts about telecommunications

Hiring great recruiters should be second nature for recruitment business owners—after all, it's what we do for clients daily. But when it comes to growing your own team, the stakes are higher, the risks are real, and the margin for error is razor-thin. In today's episode, we dive into what it really takes to attract, hire, and retain high-performing recruiters—especially in a competitive market where top talent has options. You'll hear the inside story of how one firm scaled from 7 to 50 people and 7X'd its revenue in just five years—not by chance but by building a values-driven hiring and retention strategy. Whether you're hiring your first or your fiftieth recruiter, this episode will give you the mindset, methods, and metrics to do it right. Episode Outline and Highlights [03:21] From psychology to recruitment - Andy shares how he started his recruitment career, leading to the foundation of Brainworks. [07:34] How making and learning from many mistakes are key to Andy's success. [10:20] Factors that lead to growth and scaling. [20:05] What can help you decide when considering investing in a high-compensation recruiter joining your team? [26:17] Andy reveals their hiring process when recruiting a recruiter. [31:32] How to retain top recruitment talent. [35:49] Fostering a collaborative and supportive culture - Andy elaborates on their specific action points. [43:50] Thoughts on remote work and performance management. [48:34] What the next five years look like for Brainworks. [50:53] Andy shares their tech stack that paid off. Andy Miller Bio and Contact Info Andy Miller started BrainWorks in 1991 and continues to lead the Consumer Products practice, placing talent ranging from mid level to general management and presidents, with an eye for impacting the business regardless of the level or function. Andy's client roster ranges from large Fortune 50 companies to smaller entrepreneurial organizations that are looking to grow and believe that finding the right talent makes a difference. Andy received a Master's degree in Counseling Psychology and spent 3 years in social services settings. After transitioning to business, Andy spent 10 years in the Telecommunications field, winning numerous sales awards including 5 consecutive years in the Gold Club and Salesman of the Year in 1987 and 1988. His passion and experience from competitive sports in addition to his psychology background provides a unique blend of competitiveness and people skills which has influenced how he works with both clients and candidates. This background is the basis of his philosophy -- to help clients win the competitive wars for talent by assessing, training and developing people towards greater productivity. Andy on LinkedIn Brainworks website link DRM Foundation Pinnacle Society Connect with Mark Whitby Get your FREE 30-minute strategy call Mark on LinkedIn Mark on Twitter: @MarkWhitby Mark on Facebook Mark on Instagram: @RecruitmentCoach Subscribe to The Resilient Recruiter

East Mississippi Connect has been using digital advertising to surgically target communities and potential subscribers as its fiber optic service rolled out across its service territory. Julie Boles shares what's worked and what lessons she's learned along the way.Special: Live at StoryConnect 2025

After a dreadful start to the year, US tech stocks have regained their momentum. What's driving the rally, and how should investors position now? Peter Callahan, the US Technology, Media and Telecommunications sector specialist within Goldman Sachs Global Banking & Markets, discusses with Chris Hussey on the Goldman Sachs trading floor. This episode was recorded on May 14, 2025. Learn more about your ad choices. Visit megaphone.fm/adchoices

Alicia Aberdeen-Jones is a multifaceted artist and entrepreneur, renowned as the founder and co-owner of Alicia Aberdeen Art, LLC, a creative venture she established with her husband, Jonathan, combining their professional expertise in finance, accounting, and contract management. While her corporate background ensures her shrewdness in business, Alicia is the creative engine of the company—an accomplished artist and an inspiring educator. Born in Trinidad, Alicia moved to New York City in 2002, leaving behind a corporate career to pursue her artistic passions in 2009. Starting with an internship at The Brownstone in Harlem, she began to immerse herself in the art world, honing her business acumen while nurturing her creative talents. Alicia later worked at a Cisco Partner, where she served in management for five years, all while continuing her artistic journey. Her first public exhibit took place in 2005 at the Trinidad and Tobago Consulate in New York City, where she was the sole female artist featured among six Caribbean creatives. The positive reception of her work led to numerous commissions, including her first major piece, "De Dance," a three-panel artwork inspired by Ernie Barnes' "Sugar Shack," tailored specifically to a client's vision. Mrs. Aberdeen-Jones' artistic style is immensely versatile, embracing various media—from 2D animation and special effects to painting and mixed media. She stands out not only as an artist but also as an experimental storyteller, fearlessly pushing the boundaries of expression, which even extends to voice acting. Over the years, Alicia has enjoyed several exhibitions, including her powerful portrait, "Nina Speaks," which honors the legendary Nina Simone. This 24-carat gold-fused piece was featured in "The Nina Simone Experience" in Atlanta and caught the attention of Simone's daughter, Lisa ‘Simone' Kelly, earning her the YGB [Young Black and Gifted] Award. A devoted mother, Mrs. Aberdeen-Jones welcomed her daughter, Zoe, in 2011, shortly after earning her Bachelor's Degree in Media Arts and Animation. She began teaching art at a Catholic school and continued to build her portfolio, frequently showcasing her work across galleries and events in New York. Notable moments in her career include being a featured artist at the Van de Plas Gallery in 2018 and hosting various paint nights throughout the year. Her first solo show, "Paintings In The Garden," debuted in September 2019 and celebrated its successful sixth installment in December 2024, garnering a Proclamation from NY Senator Kevin S. Parker, Chairman of Committee on Energy and Telecommunications, in recognition of her contributions. Her passion lies in helping seniors and homeless people, and to that her advocacy is for the following organizations: Coalition For The Homeless-NYC + Serenity Empowerment Rehab Center for Women in Trinidad. For more information on Alicia Aberdeen, listen to our AFTERSHOW chat -Inside The Call at: https://www.onthecallpodcast/insidethe call For more on Alicia's art, visit: https://aliciaaberdeenart.com/ and connect with her on social media at: Facebook: Alicia Aberdeen

As missiles struck terror targets across the border in ‘Operation Sindoor', India's cyber command braced for a digital warfront. Just hours after the strikes, top cyber experts and government officials warned of a heightened risk of cyberattacks targeting India's critical infrastructure. Banks, telecom networks, and public utilities have been put on alert. The Indian Computer Emergency Response Team (CERT-In) issued advisories to financial institutions, while the Department of Telecommunications (DoT) ordered telcos to boost network security, especially in sensitive border regions. “Cyber sabotage today can be as destructive as a missile,” warned Rakesh Bhatnagar of VoICE, highlighting risks from foreign-made telecom and power equipment. Industry insiders say everything from denial-of-service attacks to stealth intrusions aimed at stealing sensitive government data is on the table. Pakistani hackers, officials say, have already attempted website defacements and intrusions—one recent case targeted Rajasthan's education portal. With tensions high, India's cybersecurity forces are now operating at peak alert levels. Experts stress that this isn't just a government issue. “Every connected individual is vulnerable,” said Aon's Prasanna Kumar. His warning? The war is now digital—and everyone's a target. India's retaliatory strikes under ‘Operation Sindoor' have not only made geopolitical waves—they've sent defence stocks flying. Since the April 22 terror attack in Pahalgam, defence stocks have outpaced the broader market. The Nifty Defence Index is up 2.99%, while the Nifty 50 managed just 1.2%. Big names like Hindustan Aeronautics, Bharat Dynamics, and Mazagon Dock have all gained in anticipation of faster project execution. “Earlier, defence orders took 5–7 years to play out. Now there's pressure to deliver in three,” says Vikas Gupta of OmniScience Capital. That urgency could drive earnings and lead to analyst upgrades. What's more, the global backdrop is shifting. With Russia and Israel unable to meet export demand, and Trump pushing NATO to ramp up defence spending, India's affordable arms offerings are suddenly in high demand. “India's export potential is huge,” says Ventura's Vinit Bo-linj-kar, pointing to a 10-year global defence stockpile low. From UAVs and missiles by Adani to Tata-Airbus military aircraft and even critical mineral players like NMDC, India's defence ecosystem is expanding fast. If tensions escalate, analysts expect a spike in demand not just for weapons—but for maintenance, upgrades, and consumables. War or not, defence is clearly in investor crosshairs. After a long wait and some tough new security rules, Elon Musk's Starlink has finally been greenlit to beam satellite internet across India. The Department of Telecommunications has issued Starlink a Letter of Intent to launch services, officials confirmed. This approval positions Starlink alongside Eutelsat OneWeb and the Jio-SES JV in the race to blanket India with satellite broadband. The timing's key—Starlink's nod came just a day after the government tightened rules, mandating data localization, lawful interception, and domestic manufacturing. “They'll begin demos next, before getting the final licence,” one official said. Starlink's plans hinge on more than just a licence. It still needs IN-SPACe clearance to operate its satellite fleet and set up earth station gateways—key for local connectivity. Globally, Starlink operates the world's largest satellite constellation—over 6,750 in orbit. Back home, it's already in talks with telecom giants Airtel and Jio to distribute its kits through retail chains. With over 40% of India still offline—mostly in rural regions—analysts say Starlink's entry could be a game-changer. As Bernstein put it, this could help bridge India's deep digital divide.

The battle for PMO relevance has never been more challenging. In this essential conversation, we explore what it takes to make enterprise portfolio management successful beyond frameworks and templates. Our guest, Ryan Chaffey, Divisional Manager of the Enterprise PMO at Yarra Valley Water, brings a powerful perspective to the discussion, drawing on his extensive background in steering strategic planning, portfolio management, and governance frameworks across various industries, including Telecommunications, Financial Services, Entertainment, Education, and the Public Sector.Ryan shares his journey from Chartered Accountant to PMO leader, explaining how his financial expertise, reinforced by his CPA and PMP certifications, naturally bridges the gap between strategy, finance, and delivery. We unpack his "Holy Trinity" concept of alignment, explore why organisations often struggle with benefits realisation (hint: 90% a cultural problem), and examine the political realities of project prioritisation and the essential role of psychological safety in governance frameworks.Beyond his leadership at Yarra Valley Water, Ryan has spent three years leading the AIPM PMO Community of Practice, working to establish it as the premier PMO network in Australia, recognised for delivering high-quality professional development content. His wealth of experience in capital budgeting, strategic planning, and enterprise portfolio management shines through as we delve into practical insights, such as "Minimum Viable Governance," overcoming capability gaps in PPM tool rollouts, and building accountability systems that genuinely work. Whether you're establishing a PMO, revitalising one, or seeking to connect portfolios to business outcomes better, this episode delivers real-world strategies you can apply immediately. Connect with Ryan Chaffey on LinkedIn to continue learning from his expertise across multiple transformation contexts.In this episode, we discuss: 0:00 Personal Life and Work Updates14:03 Ryan's Journey to PMO Leadership21:15 Communicating PMO Value to Executives27:06 Turning Strategy into Actionable Programs32:10 Benefits Realisation Challenges38:49 Project Prioritisation and Governance44:45 Stopping ProjSupport the showThank you for listening to Agile Ideas! If you enjoyed this episode, please share it with someone who might benefit from our discussions. Remember to rate us on your preferred podcast platform and follow us on social media for updates and more insightful content.Thank you for listening. If you enjoyed this episode, I'd really appreciate it if you could share it with your friends and rate us. Let's spread the #AgileIdeas together! We'd like to hear any feedback. www.agilemanagementoffice.com/contact Don't miss out on exclusive access to special events, checklists, and blogs that are not available everywhere. Subscribe to our newsletter now at www.agilemanagementoffice.com/subscribe. You can also find us on most social media channels by searching 'Agile Ideas'. Follow me, your host, on LinkedIn - go to Fatimah Abbouchi - www.linkedin.com/in/fatimahabbouchi/ For all things Agile Ideas and to stay connected, visit our website below. It's your one-stop destination for all our episodes, blogs, and more. We hope you found today's episode enlightening. Until next time, keep innovating and exploring new Agile Ideas!Learn more about podcast host Fatimah Abbouchi...

Art shows, lobby displays, social content and more—Theresa Phillips shares how Lassen MUD works with consumers to showcase their community on the magazine cover and in a much-coveted custom calendar each year!

This week on the Team Lally Real Estate Radio Show, we interview Dean Otto of Keller Williams Luxury International and Cohana Homes. Dean shares how Cohana Homes offers a new solution for luxury real estate co-ownership. Dean explains how it differs from fractional ownership, addresses common misconceptions, and discusses how they resolve co-owner conflicts fairly. Plus, he shares an exciting example using Team Lally's Sunset Beach listing and talks about creative solutions for owners who aren't actively using their properties. He also highlights how today's real estate market demands innovation—and shares a memorable client success story.We also have our Experts We Trust. Bradley Maruyama of Allstate Insurance talks about flood insurance options and rising insurance fees—key tips for Hawaii homeowners. Haaheo Scanlan from PSI Seminars joins us to highlight their upcoming Basic Seminars, a free workshop on Feminine and Masculine energies, and their new free online course to level up your personal growth.Who is Dean Otto?Dean is a real estate expert with over 30 years in Hawaii's luxury market. Originally from South Africa, he came to the U.S. on a full athletic scholarship and earned a degree in Telecommunications and Film from the University of Oregon. Since moving to Maui in 1989, he's become one of the top agents in the state. He's also a dedicated community leader, supporting local charities and serving as Board President at Maui Preparatory Academy.Cohana Homes, co-founded by Dean Otto, reimagines luxury living through co-ownership—offering an innovative and attainable path to owning second homes in Hawaii's most coveted locations. With a focus on smart investments and elevated lifestyles, Cohana makes high-end properties more accessible, allowing buyers to enjoy the benefits of ownership without the full financial burden. Their mission aligns seamlessly with Keller Williams Luxury, a global leader in premium real estate services. Together, they bring exceptional market knowledge, personalized service, and innovative ownership models to discerning clients looking to invest in Hawaii's finest homes.To reach Dean Otto, you may contact them in the following ways:Phone: (808) 870-7736Email: deanotto@maui.netWebsite: Deanotto.com | Cohanahomes.com

This week on the Team Lally Real Estate Radio Show, we interview Dean Otto of Keller Williams Luxury International and Cohana Homes. Dean shares how Cohana Homes offers a new solution for luxury real estate co-ownership. Dean explains how it differs from fractional ownership, addresses common misconceptions, and discusses how they resolve co-owner conflicts fairly. Plus, he shares an exciting example using Team Lally's Sunset Beach listing and talks about creative solutions for owners who aren't actively using their properties. He also highlights how today's real estate market demands innovation—and shares a memorable client success story.We also have our Experts We Trust. Bradley Maruyama of Allstate Insurance talks about flood insurance options and rising insurance fees—key tips for Hawaii homeowners. Haaheo Scanlan from PSI Seminars joins us to highlight their upcoming Basic Seminars, a free workshop on Feminine and Masculine energies, and their new free online course to level up your personal growth.Who is Dean Otto?Dean is a real estate expert with over 30 years in Hawaii's luxury market. Originally from South Africa, he came to the U.S. on a full athletic scholarship and earned a degree in Telecommunications and Film from the University of Oregon. Since moving to Maui in 1989, he's become one of the top agents in the state. He's also a dedicated community leader, supporting local charities and serving as Board President at Maui Preparatory Academy.Cohana Homes, co-founded by Dean Otto, reimagines luxury living through co-ownership—offering an innovative and attainable path to owning second homes in Hawaii's most coveted locations. With a focus on smart investments and elevated lifestyles, Cohana makes high-end properties more accessible, allowing buyers to enjoy the benefits of ownership without the full financial burden. Their mission aligns seamlessly with Keller Williams Luxury, a global leader in premium real estate services. Together, they bring exceptional market knowledge, personalized service, and innovative ownership models to discerning clients looking to invest in Hawaii's finest homes.To reach Dean Otto, you may contact them in the following ways:Phone: (808) 870-7736Email: deanotto@maui.netWebsite: Deanotto.com | Cohanahomes.com

In this episode, I talk with Sal Tirabassi of CFO Pro Analytics about how he got his start in business, lessons he has learned along the way, and helpful financial data that all entrepreneurs need to be paying better attention to in their businesses.  Sal is a seasoned CFO and also brings a 15-year background as a partner in growth equity and venture capital funds. As a Fractional CFO, he brings a comprehensive background in financial strategy, financial modeling, analytics, data science, and capital raising. Over the course of twenty years, he has developed world-class expertise in strategic forecasting and capital management, significantly enhancing the financial operations of businesses he partners with. He is committed to providing actionable strategies and insights, aiming to guide businesses toward both short-term and long-term success. As a tenured CFO, Salvatore has driven transformative financial leadership, steering companies through periods of substantial growth and change. His strategic financial planning has paved the way for overall stability and led to wide-ranging operational improvements. Salvatore is also known for his forecasting services, which are underscored by a remarkable accuracy rate. For owners of cash-flowing businesses, Salvatore has direct experience structuring tax-advantageous structures such as captive insurance programs, state tax credits, and Employee Stock Ownership Programs. Working closely with a client, he details the strengths and weaknesses of each initiative, so that it is easy to understand how they fit into a company's unique strategic planning, profitability, and cash flow objectives. Beyond his work as a CFO, Salvatore also has a fifteen-year background as a venture capital and private equity investor, giving him a deep understanding of investment strategies and the cultivation of value in a variety of market sectors. He has sat as a key member on several boards of directors, handling audits, restructurings, and acquisitions. Over the course of his career, he has successfully facilitated over $400 million in equity and debt fundraising, which has proven critical for companies' expansion and recapitalization efforts. His experience in mergers and acquisitions includes the strategic purchase and sale of 12 companies, processes that have included value creation and transaction management. As a supplement to his Fractional CFO and investor roles, Salvatore serves as an advisor and executive coach, offering guidance in analytical decision-making, strategic planning, and professional development. His academic background includes an MBA from the Wharton School where he graduated with Palmer Scholar honors and a MSE in Telecommunications and Networking Engineering from the University of Pennsylvania. He completed an AB at Harvard University.

Cat and Sam kick off clerkship application season for another year by exploring the dark art of CV writing with Thomas Wigglesworth, Talent Acquisition & Early Careers National Manager, and Vishaya Pracy, Lawyer in Technology, Media & Telecommunications. Is having a stacked resume the ultimate ticket to success? How do you find experience worthy of your CV? What does Allens look for when reviewing resumes? Thomas and Vishaya share their tips on framing your experience, the importance of following your interests and why Allens values diverse skills and experience. Looking for more advice? Explore Your clerkship companion, our end-to-end guide to the clerkship application process 

Wasanga converses with Alex Kleingeld, CEO of Evotel, about his journey and experienced sales management professional with a solid background in telecommunications environments. Widely regarded as a standout sales leader, he’s earned his stripes in telecommunications, mentoring countless sales managers—some still under his wing, others now carving their own paths in the industry.See omnystudio.com/listener for privacy information.

In this episode of the Future of ERP, Sandeep Chowdhury, Senior Director in SAP's Telecommunications Industry Business Unit, discusses how the telecom industry is evolving with advanced ERP systems to support Industry 4.0, 5G adoption, and smarter networks. He explains how emerging technologies like 6G and AI are transforming network operations and customer experiences. Sandeep also explores telecom's influence on other sectors, regulatory challenges, and the increasing importance of AI in automation and fraud prevention. Sustainability is a key theme, as he addresses energy use, e-waste, and circular economy efforts. Overall, Sandeep reveals how telecom is balancing innovation and environmental responsibility to shape the future of connectivity.

In this week's episode of "Maximize Business Value," Terry introduces an expert in the telecommunications Industry, Dee Herman. Tune in weekly to hear more from Mastery Partners and to receive relevant key content on your journey to maximizing your business value! #maximizebusinessvalue #maximizebusinessvalue #MBVPodcast #PodcastForEntrepreneursLearn more about Terry ChevalierTerry Chevalier, owner and Managing Director of Sunstone Associates, offers over 25 years of executive experience, guiding companies through vast opportunities and challenges. Previously, he played pivotal roles at both mid-market and Fortune 50 firms, including $20B in asset acquisitions. Additionally, Terry boasts a management consulting background with Bain & Company, a decade in the U.S. Intelligence Community, and holds degrees from the Missouri University of Science and Technology and Duke University.Learn more about Dee HermanThroughout his career, Dee has counseled clients on wireless regulatory, contractual and transactional issues, as well as issues involving emerging technologies. Dee works on complex wireless matters spanning all licensed and unlicensed bands, including cellular, PCS, AWS, 700 MHz, BRS, EBS and the U-NII bands, and actively lobbies the FCC and Congress on wireless and wireline policy matters. In counseling wireless and broadband companies, including ISPs, local exchange carriers, high-tech start-ups, and facilities-based wireless carriers and re-sellers, he also focuses on law enforcement requests, homeland security matters, tower siting, spectrum acquisition, secondary market transactions and roaming matters.Please be sure to subscribe for more great content to help YOU maximize YOUR business value!Mastery Partners Elevating Businesses to Achieve The Business Owner's Dream Exit The unfortunate reality is that for every business that comes on the market (for whatever reason), only 17% of them achieve a successful exit. You read that right. 83% of attempted business transitions never reach the closing table. Mastery Partners is on a mission to change that. We ELEVATE businesses to achieve maximum value and reach that dream exit. Our objectives are simple - understand where the business is today, identify opportunities for dramatic improvement, and offer solutions to enhance the business, making it more marketable and valuable. And that all starts with understanding the business owner's definition of his or her dream exit. Mastery has developed a 4-Step Process to help business owners achieve their dreams. STEP 1: Transition Readiness Assessment STEP 2: Roadmap for Value Acceleration STEP 3: Relentless Execution STEP 4: Decision: Now that desired results are achieved, the business is ready for the next step in the journey! CONNECT WITH MASTERY PARTNERS TO LEARN MORELinkedInWebsite© 2025 Mastery Partners, LLC.

Whether they're blasting off to space to explore planets or solving mysteries across departments, one Oregon utility hosts an exciting career adventure every spring. Utility Pioneer Sarah Johnson shares how Clatskanie PUD turns Take Your Kid to Work Day into a memorable adventure for employees' families.

Here's a career path that doesn't even come to mind when you hear “Structural Engineering,” but uses the same basic knowledge and it's just as lucrative — Telecommunications.

Are you ready to reimagine your annual meeting? In Montana, Flathead Electric's team was challenged by the board to reach more members. Hear how incorporating an energy expo, interactive videos and staff experts adds value to your event.

Rep. Tim Walberg represents MI's Fifth Congressional District. Congressman Walberg serves on the House Energy and Commerce Committee and the House Education and the Workforce Committee. Walberg,  Colleagues Introduce Bipartisan Bill to Strengthen Telecommunications Networks

We discussed a few things including:1. Thierry's career journey  2. Nokia Bell Labs history and current research3. AI and Generative AI4. Space and network on the moon5. Trends, challenges and opportunities in techThierry Klein is the President of Bell Labs Solutions Research at Nokia. His global multi-disciplinary team conducts fundamental and applied research focused on new Nokia value chains, business opportunities and ecosystems.  Bell Labs Solutions Research pursues research and innovation into advanced technologies, architectures, systems and applications beyond Nokia's current product and solutions portfolio, including research into advanced sensing technologies, AI-based knowledge systems and fundamental algorithms, autonomous software and data systems, and integrated solutions and experiences.Prior to his appointment as President of Bell Labs Solutions Research, Thierry was the Head of the Integrated Solutions and Experiences Research Lab at Nokia Bell Labs, leading a global research team dedicated to applied research, innovation and advanced technologies with the mission to design, develop and prototype massively disruptive solutions, systems and experiences for the next human-industrial revolution.  The research domains span new wearable devices, cloud robotics and drones, image and data analytics, industrial process optimization and automation enabled by 5G networking and edge computing technologies.Previously, he was the Head of Innovation Management for Vertical Industries with a focus on the transportation, automotive and connected industries sectors. He also served as the Founding Vice-Chair of the Board of the 5G Automotive Association (5GAA), a cross-industry association bringing together the telecommunications and automotive industries that he helped found and launch in September 2016.  He was also the Program Leader for the Network Energy Research Program at Bell Labs, Alcatel-Lucent with the mission to conduct research towards the design, development and use of sustainable future communications and data networks. He served as the Chairman of the Technical Committee of GreenTouch, a global consortium dedicated to improve energy efficiency in networks by a factor 1000x compared to 2010 levels.He joined Bell Labs Research in Murray Hill, New Jersey in 2001 and his initial research was focused on next-generation wireless and wireline networks, network architectures, algorithms and protocols, network management, optimization and control. From 2006 to 2010 he served as the Founder and CTO of an internal start-up focused on wireless communications for emergency response and disaster recovery situations within Alcatel-Lucent Ventures.#podcast #afewthingspodcast 

What do Spotify, Google Meet, and your expense report tool have in common? They could all delight your users—if you design for more than just function. In this episode, Dr. Nesrine Changuel breaks down the emotional motivators that transform average products into unforgettable ones. Overview What separates a good product from a great one? According to Dr. Nesrine Changuel, it's not just meeting functional needs—it's creating emotional delight. In this episode of the Agile Mentors Podcast, Brian Milner sits down with Nesrine, a former product leader at Google, Spotify, and Microsoft, to explore how emotional connection is the secret sauce behind the world’s most beloved products. They dive into Nesrine’s “Delight Framework,” reveal how seemingly mundane tools (like time-tracking software or toothbrush apps!) can create joy, and explain why delight isn’t a nice-to-have—it’s a competitive edge. Whether you're a product owner, product manager, or just want to build better user experiences, this episode will change how you think about your backlog forever. References and resources mentioned in the show: Dr. Nesrine Changuel Product Delight by Dr. Nesrine Changuel Blog: What is a Product? by Mike Cohn #116: Turning Weird User Actions into Big Wins with Gojko Adzic #124: How to Avoid Common Product Team Pitfalls with David Pereira Join the Agile Mentors Community Subscribe to the Agile Mentors Podcast Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work. Dr. Nesrine Changuel is a product coach, advisor, and speaker with over a decade of senior product management experience at Google, Spotify, and Microsoft, where she led major consumer products like Chrome, Meet, Spotify, and Skype. She holds a Master’s in Electrical Engineering and a PhD in Media Processing and Telecommunications and is based in Paris. Auto-generated Transcript: Brian Milner (00:00) Welcome back Agile Mentors. We're back for another episode of the Agile Mentors podcast. I'm with you as always Brian Milner and today I have a very special guest with me. I have Dr. Nesrine Changuel with me. Welcome in Nesrine. Nesrine (00:14) Hi, Brian. Thanks for having me. Brian Milner (00:16) I'm very excited to have Nesreen with us. I think this is going to be a really, really great episode for all of you product owners out there or product specialists, anybody who works in the product area. I think you're going to find this really interesting and you're going to want to bookmark this one. Maybe even come back to this a little bit. Nesreen is a coach, a speaker, particularly in the product area. She has previously worked at Google. She's worked at Spotify, at Microsoft, so no stranger to large enterprise, very high profile products that she's worked on in the past. She has a book coming out in May, so look for this book. It's called Product Delight. And that's really what we're going to be focusing on here is the concept of eliciting or generating kind of an emotional response to our product. I guess I'll start by, did you stumble upon this? What drew your interest to people's emotional response to products? Nesrine (01:19) Yes, so maybe I can share the story how I came to this topic and how I became so vocal about it. So in addition to being a product manager and leader over the last decade, I was always and I always enjoyed being a speaker. So I always wanted to go on stage and share insight. This is probably coming from my research background, because when I used to be a researcher, I traveled the world to go and present my research work and When I became a product manager, I kept this habit with me. So I always been on stage and I spoke about different topics like product discovery, product operation, different topics. Until one day I got reached out by a conference organizer and he said, Hey, Nisri, we want you on stage, but we have an idea for a topic for you. I'm not that used. Usually I come up with idea myself, but I said, okay, what do want me to talk about? And he said, Hey, Nusreen, you have been working for Spotify, for Microsoft, for Google Chrome and Google Meet, and we all admire those products and we consider them very successful products. What if you come and tell us what's the common thing that probably is there any common thing that made those products successful? Being an insider, being within those company, could you share with us something that you consider in common between those products? To be honest with you, I found it challenging at the same time interesting as an exercise. I was not, by the way, able at that time to answer the question, what's in common? So I sat down and I did the exercise myself and I started to think what was really in common? What made Skype Skype? What made Spotify Spotify and those Google products so successful? And I came to the following conclusion. I found that what made those products so successful is that they don't only solve for functional needs, but they also solve for emotional needs. So when we use a particular product, we use it for a certain functional need, but we also use it for an emotional need. And without even knowing that I have been doing it for more than 12 years, I came to the conclusion that, my God, during all those years, I have been focusing so much into users need from both angle, functional and emotional. So I came on stage and I spoke about that topic and from that day, I started to give it a name. I'm calling it emotional connection. I'm calling it product delight. And I'm here to share more about it as well. Brian Milner (03:50) That's awesome, yeah. I mean, I think we do hear a lot and we focus a lot on that functional kind of need, the way you differentiate there. think that's a good differentiation, functional and emotional kind of needs or motivators there. yeah, I mean, I've always heard, know, kind of that kind of general product advice is, you know, find the things that... people really, really have as huge needs, the things they would pay someone to do for them. And that's the key to success is finding those huge needs. But we're actually going beyond that to say, yeah, those are important. It's not to say that we should skip that, but it's when there's the emotional connection to a feature or to something that we do that really the light bulb kind of comes on for our customers. Is that kind of what your research is leading to? Nesrine (04:40) you're getting it right. Don't get me wrong. Of course you have to honor the functional needs and serve the functional feature, but the delight or the emotional connection happens when you go beyond exactly how you said it. Let me explain. If you serve only functional needs, you know what you get? You get satisfied users because they are asking for something and they are satisfied about what they are receiving. Now, Brian Milner (04:41) Okay, okay. Haha. Nesrine (05:05) If you surprise them by going beyond, by anticipating their need, by exceeding their expectation, you're not only satisfying them, you're surprising them in a positive way and delight is the combination of surprise and joy. Actually, the theoretical definition of delight is a combination of two emotions, surprise and joy. So going beyond, anticipate need and exceed expectation. is what we should aim for in addition to the functional needs. Brian Milner (05:35) That's awesome. Yeah, I use this example sometimes in, we use this example in the agile world to talk about, you know, the part of the agile manifesto that says customer collaboration over contract negotiation. And, you know, there's an example I use from my past where I used to work at a company that was very contract driven. And, you know, the thing that I always used to kind of take away from that was the very best we could ever do or hope to do. was to meet our customers' expectations. We could never, ever exceed it because we were only doing exactly what they told us to do. So I think this is a really important distinction here to make that just meeting the customer's needs, just meeting the minimal customer satisfaction bar, that's not going to keep you with loyal customers. That's not going to have repeat customers, or they're not going to tell their friends about, you know. That product did exactly what I hoped it would do. But it didn't really surprise me. It didn't really go beyond that. I know you talked about, because I've read your blog and a little bit of the discussion about this. So I know you talk about in the blog kind of the connection to Kano analysis. And I've always thought that's a really great way to try to determine things to target and go after. So talk to us a little bit about that, about Kano analysis and kind of what that uncovers and how that connects to what your research has shown. Nesrine (06:51) Yes. I love Kano by the way. I, I mean, that's one of the framework I have been considering throughout most of my product career. But this framework comes with a limitation and let me explain. So first of all, for those who are not very familiar with Kano, Kano is a visualization or categorization, let's call it. It's a categorization framework that allows to categorize features among different categories. One of them is must have. So these are the things that absolutely have to be in the product. Other that are performances, which are the more you have, the more satisfied users are, the less they less satisfied they are. And of course there are the delighters and delighters are those feature that when they are in the product, users are surprisingly happy. And when they are not, are not even the satisfaction is not even impacted. So the limitation of Kano is that it doesn't tell you how to achieve delight. Let me explain. I think we live in a world that everyone agree that we should delight our users. I mean, this, this concept is now globalized and everyone is talking about delighting users. The issue is that we don't know how to delight them. So we know category, there's a category that called delight, but we don't know how to. So the, the framework that I'm introducing and I'm calling it the delight framework is the framework that allows to first identify. So it's usually, represented into three steps. The first step is to start by identifying the emotional and functional motivators. So let me give you an example. I've been working at Spotify for about four years and as a Spotify user, imagine yourself, you are a Spotify user. You do have, of course, functional motivators. What could be the functional motivators? Listening to music, listening to podcasts, maybe listening to an audiobook. So all those are functional motivators. Now, what could be the emotional motivators as a Spotify user? It could be feeling less lonely. It could be feeling more productive because when you're working you need to listen to something. It could be about changing your mood. It could be about feeling connected. So all those are emotional motivators that drive users to use a product like Spotify. So what I encourage every product manager or every product team to do at first is to dig into identifying, of course, the functional need. And everyone is good, by the way, in identifying the functional needs. But also, while doing that exercise, pay attention to what could be the emotional motivators. So that's step number one is about listing the functional and the emotional motivators. Once you have those, Now we get to the second part of the framework, which is look at your backlog. And I guess you have a very busy backlog and take those features one by one and see for this particular feature, which motivator am I solving for among the functional ones and among the emotional ones as well. So the delight grid, for example, is a visualization tool that I came and created in order to allow product teams to visualize their backlog and see how many of my features are only solving for functional motivators. In that case, we call that category low delight. How many of my features are only solving for emotional motivators? These are very rare, but the best example I would call is, for example, I'm having an Apple watch and one month ago it was New Year Eve and at midnight I get fireworks popping out of my Brian Milner (10:35) Ha Nesrine (10:36) Apple watch and it was a happy new year there's nothing functional in there but it's all about creating some smile I call this surface delight and then how many of your features are solving for both functional and emotional motivators and I call this deep delight so maybe I deviated a bit from your question compared to canoe but it's actually about adding this dimension of connecting features to the real motivators of the users. Brian Milner (11:07) No, maybe a little bit, but you connected it to where we end up going anyway. So I think that's a great connection there. And by the way, for anyone listening, we'll link to all of this so that you can find this and follow up. But I like that differentiation between surface delight and deep delight. I know some of the examples that I've heard used kind of frequently in looking at Kano analysis and kind of trying to find those delighters. And that is kind of the area that it specifies there in Canoe, right? You're trying to find those things that are not expected, but when people find that they're there, they like that it's there, but they don't expect it's there. So if it's not there, there's no negative response that it's not there, but there's a positive response if it's there because they like seeing it. And my boss, Mike Cohn, tells this story about this Nesrine (11:59) Yes. Brian Milner (12:03) There's a hotel in California that became famous because at the pool, they have a phone that's by the pool that's the Popsicle Hotline. And you can pick up the phone and you can order a Popsicle to be brought to the pool. And it's the kind of thing where you're not going to go search for a hotel. Does this hotel have a Popsicle Hotline? I'm only going to stay at hotels with Popsicle Hotlines. It's not that kind of a normal feature. It's a delight feature because when you see it and you find out it's there, it's like, that's really cool. And it can be the kind of thing that says, yeah, I want to search that hotel out again next time I'm in this area because I really thought that was a nice little attention to detail and it was fun. But I think what I'm hearing from you is that might be more of what we would classify as a surface delight. It's not really meeting a deep need. Nesrine (12:35) Yes. Brian Milner (12:56) But it's fun, it's exciting, it's not expected, but it doesn't really cross that threshold into, but it also meets kind of functional delights. Is that kind of what you're saying there? Okay. Okay. Nesrine (13:08) Yes, actually I heard about that hotel story just to tell you how much viral it went. It came to me. So actually you get it correct that I consider that as surface delight and I have nothing against by the way, surface delight. You can add surface delight. The issue is you can end up doing only surface delight and that's not enough. So the idea is to do a combination and I do have two stories to share with you just to compliment on this hotel story. One is personal and one is professional. Brian Milner (13:21) Yeah. Okay. Nesrine (13:37) The personal one just happened to me a month ago. I went to Sweden and I went to Stockholm. That's where I worked for eight years. And I went there for business and I decided to meet some friends and some ex-colleagues. So we all gathered and went to a restaurant, a very nice restaurant in Sweden. And came the time where we had to say goodbye and to pay. And I guess you can feel it immediately when it's about paying and we are a large group and you start to get that anxiety about who's paying what and what did I order? What did I drink? What? I mean, I honestly hate that moment, especially in a large group where you don't necessarily have a lot of affinity with us. Like, should we split in 10? Should we pay each one paying its piece anyway? So that was a moment of frustration, of anxiety. Brian Milner (14:09) right. Yeah. Nesrine (14:28) And I loved how the restaurant solved it for it. You know how they solve for it? I mean, maybe it exists in the U.S., but for me, that's something I never seen before. The waiter came with a QR code on a piece of paper and you scan the QR code. And when you scan your QR code, you get the list of items that got purchased by the table. And all you have is to pick, and that happens automatically real time. Everyone is picking at the same time. You pick the things from the list and you pay. for the things that you order. You can even tip on the bottom. You can give feedback. Everything happened on that QR code. And you can guess how much that anxiety could be removed. So that's the personal story I wanted to share. The second story, which is more professional, I want to share how we try to improve experience at Google Chrome. So I've been the product manager at Google Chrome. Brian Milner (15:13) Yeah. Nesrine (15:25) And we started from the observation that people do have plenty of open tabs. I guess you are one of them, especially on mobile. Like on mobile, you go and check how many open tabs you do have on Chrome and you realize that they are have, we realized at least out of numbers, out of data that people do have plenty of open tabs. So it started as Brian Milner (15:32) You Nesrine (15:47) technical issue. Of course, the more tab you have, the heavier the app is, the slower the app could be, et cetera. So we wanted to reduce the number of unnecessary open tabs in Chrome. So we interviewed users and we started to check with them, why do they even leave their tabs open? So some of them leave tabs because they consider them as a reminder. I mean, if tab is open, it means that you need to finish a task there. Some people really leave tabs just for ignorance. mean, they moved from a tab to another and they completely forget about them. Actually, we realized that the fact of leaving tab open, the reason for leaving tab could be completely different from a person to another. And the other interesting observation, and when I say identify emotional motivators, you will realize that people feel a bit ashamed when they show to us that they do have plenty of open tabs. Some of them would say, sorry, I usually don't even have so many open tabs. It's only now. And I'm like, it's okay. But the point is, if you have this mindset of trying to track the emotional insight from your users, you will take note. And the note was anxiety, feeling ashamed, blah, blah, blah, blah, blah. And that was in introduction for in... Brian Milner (16:42) You Yeah, right. Nesrine (17:04) improving the tab management experience later on in Chrome. Brian Milner (17:07) That's actually a really good parallel, though. I think that's a good example because it reminds me, too, even going back, I remember one of the things, and I'm going way back here, but I remember one of the things about Gmail that was kind of a selling point initially was the concept there of you don't have to worry about maintaining an inbox. keep all your mails and search. And you can search through your mails and find whatever it is. And I remember prior to that, most people would use something like Outlook or something like that to have their mail, there was always this constant struggle of, I've got to keep it down. I've got to delete things. I've got to categorize things. And Google had this different approach of, don't worry about it. Just leave it. And that's a good, I think, example as well of kind of that emotional response of, Nesrine (17:48) Yes. Brian Milner (17:56) Gosh, I'm kind of anxious. I feel bad that my inbox is so big. And I know that's bad, but Google comes along and says, don't worry about it. You're not bad. It's OK. Yeah. Nesrine (18:05) Yeah, yeah. And by the way, I think Gmail is filled with plenty of deep delight features. One of them I can quickly highlight is, you know, when you send an email, we're saying attached file and the file is not there. And when you try to hit send, you get that pop up like a be careful or like a mind, there is no attached file inside. These are for me like very attached to the fact that You don't want to feel ashamed. You don't want to look stupid later on saying, Hey, sorry, I forgot the file. Here's the file. That's, that's a great example. And the other example that come to mind again in Gmail, you know, that smart compose when you're trying to answer an email and you can just hit tab, tab, tab to complete the sentence. I mean, the functional need is to write an email. The emotional need is to get it in a relaxed way. And the combination would allow for something like. Brian Milner (18:49) Yeah. Nesrine (19:00) Smart Compose. Brian Milner (19:01) That's awesome. Yeah, so I guess that leads to the question though, when we're talking about something like Spotify, mean, music intrinsically is emotional anyway, right? It's something that you have an emotional connection to and you feel a certain way when you hear music. But if my product is a, I don't know, expense reporting software, right? Nesrine (19:23) Mm-hmm. Brian Milner (19:25) I can just hear people out there kind of asking, know, and kind of thinking to themselves, yeah, but my product, right, my product is not that kind of, it doesn't elicit that kind of emotional response in people the same way music would. So does this apply to me as well? So how would you answer those people who feel like my products might be a little bit more bland or boring and don't really intrinsically have an emotional connection to them? Nesrine (19:47) Mm-hmm. So my answer is that if your product is boring, then it's even more priority now to focus on emotional connection. But let me elaborate. So that's one of the reflections that came to my mind while writing the book. So while writing the book, I wanted the book to be a storytelling book. So I was writing a lot of my stories, stories from Skype at the time, Spotify and all the Google product. But at some point I said, hey, hey, Nisreen, you need to get more insight from other people and other experiences. So I get to interview product leaders from completely different industries and completely different domain. I interviewed leaders from B2B like Atlassian or Intuit and so many other companies that I don't have so much insight from. I even interviewed people from hardware, like I interviewed someone from Dyson and I was, hey, what makes Dyson so emotionally attractive for me? Cause I love my Dyson vacuum cleaner. But let me get to your point because when I interviewed someone from Intuit, that person told me something super interesting. She told me that at some point she was working at a tool called Tsheet. And Tsheet is a tool that allows you to enter your time report. There is nothing more boring than that. I think I'm picking the one that you're looking for here because it's, it's as a user. The only reason I would use this tool is to report my time so I can get paid. Brian Milner (21:06) Hmm. Right. Yeah. Nesrine (21:19) There is nothing exciting, nothing emotional. And what I got out of that product leader who used to be the head of product at the time, she told me that they were completely aware about the fact that the product is not that attractive. And instead of living with that observation, they did all what they could do to make it even more attractive. So they added some fun. They made the messaging less aggressive and less about enter your time. report but rather into more playful and even the images are more playful. When you press the enter time report you get the congratulation and some confetti if needed. So they explicitly turned and that's a strategy. They turned that boring moment into something even more attractive and they had to do that otherwise the experience will keep on becoming more more boring and the perception of users toward the product will be even less, more and more gray, I would say. Brian Milner (22:22) Yeah, yeah, just that little dopamine kind of kick, right? Just that little bit of chemical reaction in your brain can make a huge difference. That's awesome. That's a great story and a great answer to that question. So I'm curious, we're talking about trying to find these things and trying to see, your matrix here, it thinks about the emotional motivators, the functional motivators, and trying to find those things that kind of cross both planes. Nesrine (22:24) Yep. Brian Milner (22:52) How do you verify at the end? Because if you're lining your features up and think, I think this solves this emotional thing. I think this solves this functional thing. Is there a way to follow up to ensure that it actually is doing that? How do you follow up to make sure it's really doing what you thought it would do? Nesrine (23:09) Yes, so let's imagine you did the exercise well, you filled in the delight grade and you observed that you do have plenty of low delights, which is most of the cases by the way. The very first thing I recommend is to see opportunities for moving or transforming these features into deep delight. And in the book, for example, I talk about the nine delighters. Nine delighters are ways that could be sometimes cheap even to introduce. in order to make those low delight features into more deep delight. This could be, for example, through personalization. We love when the features are personalized, and that's one of the reasons, for example, why Spotify is so successful, is through features like Discover Weekly or RAPT or these kinds of super personalization related features. It could be through seasonality. That's, for me, the cheapest and the most delightful feature you can or aspect of feature you can add to your product. So for example, when I worked at Google Meet, I've been working at the background replace features. So we have been, of course, introducing static image. We have been introducing video backgrounds as well. But from time to time, we always use seasonality to introduce what we call seasonal background. So when it's Easter, we introduce Easter background. When it's Christmas, we introduce Christmas background. Guess what? Even like for Olympic game, we introduce Olympic game background. When it's the Earth Day, we introduced Earth Day background. So there is always an opportunity to introduce some seasonality to the product. And guess what? We relate to those, especially if the product is global. We relate like last, when was it? Like last Wednesday. It was the new year, the Chinese new year. And I was checking when is exactly the exact date for the new year, the Chinese new day. And I put that and you know what happened in Chrome? It got these dragons and those like the celebration within the product, like within Chrome. These of course are surface delight, but you know what? Why not? You see? So there are some tools. Some of them are not that... Brian Milner (25:17) Right. Nesrine (25:22) expensive to introduce to the product. Some would require a bit more thoughtful and thought into it, but there are ways that I detail in the book in order to introduce more delight. And then if you want to validate through metrics, and I guess that's your question where it's heading to, then the good news, and that's something that I discovered recently because there's been a study that was conducted by McKinsey. And you know what they studied? They studied the impact of emotional connection on product adoption. So they actually studied over, I don't know how many industries die, like tourism, IT, energy, whatever. And they interviewed more than 100,000 users or whatever. So the conclusion that they found out of that very interesting study is that emotionally connected users will get you more twice as more revenue, twice as more referral, and twice as more retention compared to satisfied users. I'm not talking about the non-satisfied. So if you take two groups of users, those that you satisfy their needs and those that you go beyond and they are emotionally connected, those that are emotionally connected get you twice revenue, referral and retention. Brian Milner (26:19) Hmm. Nesrine (26:43) So this is just to highlight that for people who say, no, but this is the cherry on the top. This is just like the extra. It's not the extra, it's the way to stand out. I don't know any company that is standing out nowadays without investing into emotional connection, none. Brian Milner (26:54) Yeah. That's a really good point. Yeah, I mean, the example that comes to my mind when you talked about seasonality and other things like that, know, I love my, you know, they're not a sponsor, Oral-B toothbrush, you know, the electronic toothbrush, and you know, there's an app with it and it keeps track of, you know, did you get all the areas of your teeth and did you hold it there long enough and... One of the things I always love about it is when it gets to December, the opening screen when you open up the app starts having snowfall. It's kind of a funny little emotional response, but you look at that and you think, that's cool. Yeah, it is kind of that season where now it's time to get ready for Christmas and it's that special. It's only this month that it's going to be like that. It's going to go away at the end of the month. Nesrine (27:45) Yes. Brian Milner (27:49) feel little sad when it's gone, it's back to normal. But it's such a silly little thing. Does that make any difference in really brushing my teeth at all? Does it change how well I brush my Not really. It's just a fun little thing that when it pops up there. And think how little that took from someone to do that. It's a little animation that they just pop up on a loading screen. But that little tiny bit, think, again, maybe a little bit surface. Nesrine (28:10) Yes. Brian Milner (28:16) but it takes something that would have been routine. It takes something that would have been kind of boring otherwise, and it just added a little bit of fun to it, you know? And I think you're right, that emotional connection is really, really important in situations like that, yeah. Nesrine (28:21) Yes. Yes. Yes, yeah. And the thing that I'm very vocal about nowadays is the fact that this emotional connection is actually not a new topic. It's something that has been extremely popular among marketers. For example, if you think about the best marketing campaign, they are all very emotional. The most successful marketing campaign are. If you think about designers, there are plenty of resources about emotional design. There is a great book by Don Norman. It was called emotional design. Aaron Walter as well wrote something called Designing for Emotion. But you know, the problem is that among engineers and among product manager, we don't talk that much about that. And you know what happened when we are not informed about this topic? There is a gap between the language of marketers, designers, and the engineers and product manager. And that gap doesn't allow things to succeed. I'm trying to educate the engineers and the product world towards this well-known domain outside of the product in order to have this consistency and start making real impactful products. Brian Milner (29:40) Yeah, yeah, this is such a really deep topic and it just encourages me, think, even more to recommend the book there. It's not out yet, time of this recording it's not out, but it's going to be in May of 2025. That's when this book is coming out. And I know it's gonna have a lot of really good information in it. Again, the book is gonna be called Product Delight. by Nesrine Changuel, Dr. Nesrine Changuel. I should make sure I say that. But I really appreciate you coming on because this is fascinating stuff. And I think the product managers, the product owners that are listening here are going to find this really fascinating. So I appreciate you sharing your time and your insights with us, Nesrine. Nesrine (30:26) Thank you, it's my pleasure. I love talking about this topic. Brian Milner (30:29) Ha

In this episode, I talk with Dylan Sheets, PMP, senior project manager at Timmons Group, about how GIS in telecommunications project management is transforming the industry by streamlining planning, reporting, and decision-making while overcoming challenges in large-scale telecom projects. ***The video version of this episode can be viewed here.*** Engineering Quotes: Here Are Some of the […] The post How GIS is Unlocking New Opportunities in Telecommunications Project Management – Ep 067 appeared first on Engineering Management Institute.

In this episode of the Braun Performance & Rehab Podcast, Dan is joined by Jimmy St Louis to discuss his career as an athlete, his entrepreneurship endeavors, and Agentis Longevity, where Jimmy is currently serving as CEO.Jimmy holds a BS in Business Administration from Auburn University and an MBA, MS in Finance, and MS in Telecommunications from Murray State University. Jimmy transitioned to entrepreneurship, co-founding and scaling Laser Spine Institute into a $48M EBITDA national platform. He went on to lead Advanced Healthcare Partners and Regenerative Medicine Solutions, delivering a ~6x CoC return for investors with a $22M exit. He is the founder and CEO of Franchise123, a digital franchise marketplace, and AliRx, a membership-based food sensitivity service. He is also a decorated athlete with four national rowing medals and formerly played in the NFL as a Tight End for the Tennessee Titans. For more on Agentis Longevity, be sure to check out https://www.agentislongevity.com/For more on Jimmy be sure to check out https://www.linkedin.com/in/jimmy-st-louis*SEASON 6 of the Braun Performance & Rehab Podcast is brought to you by Isophit. For more on Isophit, please check out isophit.com and @isophit -BE SURE to use coupon code BraunPR25% to save 25% on your Isophit order!**Season 6 of the Braun Performance & Rehab Podcast is also brought to you by Oro Muscles. For more on Oro, please check out www.oromuscles.com***Season 6 of the Braun Performance & Rehab Podcast is also brought to you by Firefly Recovery, the official recovery provider for Braun Performance & Rehab. For more on Firefly, please check out https://www.recoveryfirefly.com/ or email jake@recoveryfirefly.comEpisode Affiliates:MoboBoard: BRAWNBODY10 saves 10% at checkout!AliRx: DBraunRx = 20% off at checkout! https://alirx.health/MedBridge: https://www.medbridgeeducation.com/brawn-body-training or Coupon Code "BRAWN" for 40% off your annual subscription!CTM Band: https://ctm.band/collections/ctm-band coupon code "BRAWN10" = 10% off!Ice shaker affiliate link: https://www.iceshaker.com?sca_ref=1520881.zOJLysQzKeMake sure you SHARE this episode with a friend who could benefit from the information we shared!Check out everything Dan is up to by clicking here: https://linktr.ee/braun_prLiked this episode? Leave a 5-star review on your favorite podcast platform

How do you get consumers invested in focus groups? Rebrand them as influencers! Anna Politano shares how people are reacting to Oklahoma's statewide Co-op Influencers Program.

A graduate of the Missouri School of Mines and Metallurgy (now the University of Missouri–Rolla), Keith Bailey's initial degree was in mechanical engineering. His academic record was augmented several years later with a professional degree in mechanical engineering from UMR and the completion of studies at the Harvard University Program for Management Development. In 1973 Keith became an assistant to the V.P. of Operations at Williams Pipeline Company. In the succeeding years, he assumed growing responsibilities with various units of the company until he was named President in 1992. In 1994 he was named CEO and Chairman of the Board.As a dedicated supporter of the United Way, Keith has served as a Campaign Chair as well as Board Chair. His United Way involvement extended to the national level. His commitment to education resulted in his service to the University of Tulsa with two terms as Board President.Listen to Keith talk about the difficulties in getting his first job, his admiration for John Williams, and 9/11 on the podcast and website VoicesOfOklahoma.com.

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Digital twins have become a powerful tool for TowerCos - helping to uncover hidden revenue, reduce costs, and improve decision-making. But misconceptions about site data and operations are still costing TowerCos millions, according to vHive. In this episode, vHive's CRO Itai Karelic joins Inside Towers' John Celentano to break down five costly myths to reveal how digital twins can unlock untapped value.From unbilled equipment to costly rework, learn how TowerCos are turning hidden risks into revenue opportunities.Support the show

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The Telecommunications Forum says difficulty switching between providers isn't an issue, despite concerns from the Commerce Commission. A study from the commission says the process of changing providers isn't working as well as it should for consumers. It wants telcos to improve its process to benefit consumers and competition. But Telecommunications Forum Chief Executive Paul Brislen told Mike Hosking most people aren't worried about their phone bill. He says it's not an issue most people think about. LISTEN ABOVE See omnystudio.com/listener for privacy information.

Chinese telecom companies are scrambling to deepen the research and development of 6G, as the world enters a crucial window of opportunity to identify potential technologies and formulate key standards for the next-generation wireless technology. 中国电信企业正争相深化6G研发。当前，全球正处于识别潜在技术、制定下一代无线通信关键标准的关键机遇期。 Amid the enthusiasm, 6G was highlighted in the Government Work Report for the first time this year. The report, delivered last week in Beijing at the opening meeting of the third session of the 14th National People's Congress, China's top legislature, said, "We will establish a mechanism to increase funding for industries of the future and foster industries such as biomanufacturing, quantum technology, embodied AI and 6G technology." 在各界热情推动下，6G今年首次被写入政府工作报告。这份报告于上周在北京举行的十四届全国人大三次会议开幕会上发布。报告称：“我们将建立未来产业协同发展机制，加大对生物制造、量子技术、具身智能、6G技术等领域的支持力度。” While there is still no universally accepted definition of the technology, 6G is expected to have far lower latency, higher speeds and more bandwidth than 5G. More important, 6G will be able to support the integration of space, air, terrestrial and maritime communication technologies, experts said. 尽管目前尚未形成6G的统一定义，但专家预计，6G的延迟将远低于5G，速度更快、带宽更大。更重要的是，6G将支持空、天、地、海通信技术的一体化融合。 China is aiming to commercialize 6G by around 2030. 中国计划于2030年左右实现6G商用。 Li Lecheng, Party secretary of the Ministry of Industry and Information Technology, said on Wednesday that more efforts are needed to accelerate the research and development of 6G technology and expand the large-scale application of 5G. 工业和信息化部党组书记金壮龙周三表示，需进一步加快6G技术研发，并扩大5G的大规模应用。 Zhang Chengliang, president of the China Telecom Research Institute, said, "It is of crucial importance for telecom carriers to pounce at the new opportunities of artificial intelligence and 6G to build a sound digital information infrastructure." 中国电信研究院院长张成良表示：“电信运营商必须抓住人工智能与6G的新机遇，构建完善的数字信息基础设施。” A subsidiary of China Telecom recently obtained a national invention patent for a key 6G satellite-terrestrial integration technology, laying a core technical foundation for building a fully connected "space-air-ground-sea" network in the future. 中国电信旗下一子公司近期获得一项6G星地融合技术国家发明专利，为未来构建“空天地海”一体化网络奠定了核心技术基础。 To promote satellite-terrestrial integration, China Telecom is leading the national "6G Satellite Communication Access and Networking Technology" project, proposing an approach that leverages ground network technology to drive the development of satellite communications. 为推进星地融合，中国电信牵头国家“6G卫星通信接入与组网技术”项目，提出以地面网络技术驱动卫星通信发展的路径。 Wang Zhiqin, head of the IMT-2030 (6G) Promotion Group, a government-affiliated flagship platform for promoting 6G and international cooperation in China, said the research for 6G technical standards will begin in June this year, with the technical research phase to be completed by 2027. The first version of the technical specifications for 6G technology standards is expected to be finalized by March 2029. IMT-2030（6G）推进组组长王志勤表示，6G技术标准研究将于今年6月启动，技术研究阶段计划2027年完成，首版6G技术标准预计于2029年3月定稿。 Li Fuchang, director of the wireless technology research center at the China Unicom Research Institute, said about 70 percent of the technologies used in 5G and 6G overlap. In light of this, China Unicom has proposed an integrated approach to advancing both 5G and 6G, driven by demand to guide 6G research and development. 中国联通研究院无线技术研究中心主任李福昌表示，5G与6G的技术重叠率约70%。基于此，中国联通提出以需求为导向，推动5G与6G协同发展的融合路径。 To stay ahead in the 6G race, China Unicom has established a corporate 6G working group to strategically plan the 6G technology system. The company is coordinating efforts to promote integrated research on 5G advanced technology and 6G, systematically advancing studies on 6G vision, application scenarios, network architecture, key technologies, application ecosystems and demonstration projects. 为在6G竞争中保持领先，中国联通成立企业级6G工作组，统筹规划6G技术体系，并协调推进5G-A与6G融合研究，系统性开展6G愿景、应用场景、网络架构、关键技术、应用生态及示范项目攻关。 Wen Ku, chairman of the China Communications Standards Association, said, "The European Union, the United States, Japan, South Korea and other countries and regions have all initiated research on 6G, and China has unique strengths." 中国通信标准化协会理事长闻库表示：“欧盟、美国、日本、韩国等国家和地区均已启动6G研究，而中国具备独特优势。” China has made remarkable strides in 5G infrastructure, which gives it an unparalleled edge in exploring 6G technology, he said. 他指出，中国在5G基础设施领域取得显著进展，这为探索6G技术提供了无可比拟的优势。 "Advancing the use of 5G is like building a good bridge and road for 6G, and efforts to promote the large-scale application of 5G will lay a solid foundation for 6G development, which is still in the early stage," Wen said. “推进5G应用就像为6G搭建桥梁和道路，推动5G大规模应用将为尚处初期的6G发展奠定坚实基础。”闻库说。 In July last year, a group of Chinese telecom engineers announced that they had established the world's first field test 6G network integrating communications and AI. 去年7月，中国一批电信工程师宣布建成全球首个集成通信与人工智能的6G外场测试网络。 The experimental network has achieved remarkable improvements in key communication metrics, including capacity, coverage and efficiency, according to Zhang Ping, a Chinese Academy of Engineering academician and a professor at Beijing University of Posts and Telecommunications. 中国工程院院士、北京邮电大学教授张平表示，该实验网络在容量、覆盖和效率等关键通信指标上实现显著提升。 The network serves as a platform for institutions that are conducting theoretical research and initial verification of 6G pivotal technologies, and it effectively lowers the entry threshold for 6G research, making it more accessible for innovation, according to the team of engineers. 研发团队称，该网络为6G关键技术理论研究和初步验证提供了平台，有效降低了6G研究门槛，推动更多创新参与。legislaturen. 立法机关；立法机构subsidiaryadj.附带的,附属的,次要的n.附属事物,附属机构,子公司demonstrationn. 表明;证明;示范thresholdn.门槛;〈喻〉开始

For years, extended reality (XR) has waited to find its place in business. New lightweight, AI-enabled headsets are bringing the power of AI to the frontline. Tibor Mérey, BCG's global business leader in frontier tech, explains how XR can boost productivity and address labor shortages. But will workers embrace it? Tibor Mérey: https://on.bcg.com/43l9LQI BCG's Latest Thinking on Technology, Media, and Telecommunications: https://on.bcg.com/4hek0JY BCG on Augmented and Virtual Reality: https://on.bcg.com/4hcx0zu Seeing the World Through AI Glasses: https://lnk.to/imagine-this-Woolsey-smartglasses09

David Naylor co-authored a book about Rayburn Electric Cooperative with a focus on how the cooperative realigned its core values to push for innovation throughout the organization.The book is available on Amazon, https://a.co/d/dYuErZ0.

Live from Granite Telecommunications for "Saving by Shaving" // Curtis is done with beat writers because they mocked Keefe's scoop // Courtney thinks Marchand got a raw deal from Bruins' management //

Consumers are becoming unhappier with their broadband and mobile services - but what's driving the decline?

Asteroid mining is making a comeback. It may sound futuristic, but some startups are betting on a viable and economic path to making it a reality and investors are taking notice. One of those companies is Karman+, and this week, I'm joined by its Co-Founder, Daynan Crull. Enjoy!  

The concept that education determines the future of a nation is a widely acknowledged consensus globally.That could be the reason education was at the forefront of the discussion on Thursday when President Xi Jinping joined the group meeting in Beijing of the country's national political advisers from the China Democratic League, the China Association for Promoting Democracy and the education sector."In every household, education is now a focal point of attention, with numerous hot topics in this field," Xi told the political advisers, who were attending the third session of the 14th National Committee of the Chinese People's Political Consultative Conference. "This not only indicates a strong educational atmosphere, but also reflects a certain gap between our education system and the expectations of the people."Cai Guangjie, deputy director of the Education Department of Sichuan province, presented her research findings to Xi, revealing a significant demographic shift in the country — the decrease in the school-age population.To address these emerging challenges, Cai gave her advice on optimizing resource allocation, including controlling the construction of new schools and facilitating the transfer of students from under-resourced rural schools to better-equipped schools in towns.Cai's remarks evoked Xi's memories of the early days of China's reform and opening-up. At the time, the country provided many children with the opportunity to receive education through initiatives such as raising funds from various sources to establish and operate schools, and through Project Hope, which was launched in 1989 with the goal of ensuring that students in impoverished areas were given greater access to education."Back then, I was quite happy to have raised funds to build a primary school in Liangjiahe village. But the school was later closed," Xi recalled. Liangjiahe was an impoverished village in northwestern China's Shaanxi province.However, the school's closure was actually a positive development, Xi said, because students were relocated to a school in the township area to receive a higher-quality education.Xi also said that new issues have been brought about "by changes occurring amid progress. The process of solving these problems is also a process of development and advancement".China's preschool education is an example. With the increase in the number of people living in urban areas in recent years, many kindergartens have been left unused in some areas, while the number of quality kindergartens is still short of demand.Xi said this situation cannot be changed immediately, as solving these issues requires adjustment of the educational structure."The adjustment might be realized only after the implementation of one or two five-year plans," he said. "There are many factors to consider in the process. But if we don't start planning now, it will be too late by then."Urgent priorityXi said that although education requires sustained efforts over time, it is also an urgent priority.He cited the development of education in the country since the founding of the People's Republic of China in 1949, saying that tremendous changes have taken place since then.At that time, the country was still very poor, and literacy classes were organized to combat widespread illiteracy. "The matter of importance back then was whether people would have enough to eat. Since the entire nation was experiencing a period of economic hardship, spending on education was very limited," he said.Nowadays, school-age children's access to basic education in China has been significantly expanded, and the conditions and resources necessary for running a school have also greatly improved.Since the 18th National Congress of the Communist Party of China in 2012, the country's education spending has exceeded 4 percent of GDP for 12 consecutive years."This fully demonstrates the great importance attached to modern education by the Party," Xi said.However, the challenges keep showing up.Xu Kun, president of Beijing University of Posts and Telecommunications, told Xi that he considers artificial intelligence as a key variable in building China into a leading country in education, given both the opportunities and the challenges that it brings.Xi noted that with the emergence of AI and the internet of things, the tools and methods for education will change, as will the abilities that students need to obtain."Reforms in such areas must be made in a timely manner," he said.Meanwhile, he stressed that efforts regarding the intellectual, emotional and spiritual development of students, as well as the cultivation of their basic cognitive and problem-solving abilities, must not be neglected."A solid foundation is essential," Xi said.He also highlighted the importance of reading."In the digital age, with the fast pace of society, it is not easy to sit down, calm your mind and patiently read a book," Xi said.He affirmed the proposal by Zheng Jiajian, president of Fujian Normal University, on creating a social environment in which people love to read.Xi said that children should develop the good habit of reading from a young age. "We can combine digital reading with traditional reading to preserve our core values and literacy," he said.He added that as long as young people establish firm ideals and strengthen beliefs and confidence from childhood, they will become reliable successors in carrying forward socialism with Chinese characteristics."Chinese modernization and national rejuvenation will depend on the next generations," Xi said.

Bio Uloaku (Ula) Ojiaku is the Founder/ CEO of Mezahab Group Ltd (a UK-based consultancy focused on helping leaders in large organisations improve how they work to deliver value to their customers).      With over 20 years of professional experience, Ula has board-level experience and has worked in multiple countries, in a variety of technical, business and leadership roles across industries including Retail, Oil & Gas, Telecommunications, Financial Services, Government, Higher Education and Consulting.   Ula hosts the Agile Innovation Leaders podcast, which features conversations with thought-leaders and world-class practitioners on topics covering leadership, innovation, business, agility, and much more.   She also currently serves a multinational retail organisation as an Enterprise Agility Strategist/ Coach.   Connect Uloaku (Ula) Ojiaku | LinkedIn Happy International Women's Day to all the wonderful, brilliant, strong and multi -talented women out here! There's this story about a donkey that fell into a ditch. The owners decided that it was more convenient to bury it than to try and rescue it. So out with their shovels they came. Each would dig up a shovel full of dirt and pour this into the ditch where the donkey lay. Unbeknownst to them, the donkey at the bottom of the ditch was shaking off the dirt being piled on it and stepping on this. On went this activity until the donkey got to the surface and simply walked away, free from what was once a ditch that trapped it. What's my point? Sometimes you may feel like you're in a ditch and the people you expected to help get you out are instead pouring on dirt to bury you. You're not alone (I feel that way sometimes too). You always have a choice, even in the gravest situations. It's not about what happens to you, it's what afterwards you choose to do. So, just shake off the dirt, the limitations, the ...(fill in the blank gaps), step on it and rise higher. You've got this! 

Host Philip Gervasi sits down with Walid Mathlouthi, head of the Infrastructure Division at the International Telecommunication Union (ITU), to explore how this 160-year-old United Nations agency shapes global connectivity. Walid shares insights from his remarkable journey, spanning groundbreaking research in optics, impactful roles at AT&T and Google Fiber, and now leading global initiatives at the ITU. We discuss how the ITU manages critical spectrum and satellite resources, tackles challenges like cross-border interference, and spearheads ambitious efforts like the Giga project to connect underserved communities worldwide.

In today's episode of Double Tap, Steven Scott and Shaun Preece dive into the biggest announcements from Mobile World Congress 2025, including the latest advancements in 5G, AI, and telecommunications accessibility. We also explore Apple's new MacBook Air and Mac Studio, plus a look at accessible video editing software for blind users.Special guest Chris Lewis, founder and managing director of Lewis Insight, joins the show to share insider perspectives on the telecom industry, the future of connectivity, and accessibility challenges in a rapidly evolving digital world.Topics Covered in This Episode:✅ Mobile World Congress Highlights & Emerging Trends✅ Apple's New MacBook Air, Mac Studio & M3/M4 Chip Updates✅ Accessibility Challenges in Video Editing (Final Cut Pro & Clipchamp)✅ The Evolution of 5G & What's Next for Telecom Networks✅ AI's Role in Telecommunications & Assistive Tech✅ Spatial Audio in Phone Calls – Nokia's Latest Innovation✅ Apple Watch Accessibility Tip: Improve Speech Clarity

AI is driving significant advancements in the telecommunications industry, improving network management, customer service, and operational efficiency.  In this episode of AI Today hosts Kathleen Walch and Ron Schmelzer discuss various ways that AI is being applied in Telecommunications. With the help of AI telecommunication companies can optimize network performance by analyzing vast amounts of data in real time and then using that data to help predict and resolve network issues before they affect users. Continue reading AI Use Case Series: AI in Telecommunications [AI Today Podcast] at Cognilytica.

Debra Weller says stories can not only help you connect with your audience, but can also help them remember what you have to say. Weller, who will be speaking at Pioneer's StoryConnect 2025 in St. Augustine, Florida, also provides tips for overcoming nerves and delivering your message.

In the past decade, China has ramped up its engagement in the Middle East, a region which is far from China geographically, but carries growing importance in China's foreign policy. Economically, China is the biggest importer of the Middle East oil, particularly from Saudi Arabia and Iraq. Chinese state-owned enterprises have invested heavily in the region under the Belt and Road Initiative with an emphasis on physical and digital infrastructure, including telecommunications, 5G connectivity, submarine optic cables, and security information systems.  Diplomatically, China played a role in brokering a deal between Saudi Arabia and Iran, two longstanding regional rivals. Beijing has also been instrumental in expanding the BRICS multilateral mechanism to include four Middle East countries. Securing access to vital natural resources is a key driver of Beijing's intensified engagement in the Middle East. But China's interests are broader and encompass economic, geopolitical and strategic considerations.To further discuss China's interests and evolving role in the Middle East, Michael Schuman joins host Bonnie Glaser. Michael is a nonresident senior fellow at the Global China Hub of the Atlantic Council and an author and journalist with more than 25 years of on-the-ground experience in Asia.  He is the co-author of a recently published report by the Atlantic Council titled China's Middle East policy shift from ‘hedging' to ‘wedging.' Timestamps[00:00] Start[02:06] China's Interest in the Middle East[04:23] Evaluating China's Strategy of “Wedging” [06:51] Evaluating China's Position of Neutrality[10:17] Factors Driving China's Middle Eastern Strategy [13:46] Chinese Bilateral and Multilateral Engagement [16:08] China's Energy Ties with the Middle East[19:41] Implications for the United States[24:19] Limits to Chinese Engagement 

Puerto Rico Telephone Company, Inc. v. Worldnet Telecommunications, LLC

In Kansas, one utility is handing out branded cash to use at local businesses during festivals. Hear Erma Ratliff share the idea behind Kanokla Cash to see if the idea could help you cash in on community growth, too!

Human trafficking involves the exploitation of men, women and children, for some sort of control or monetary gain.The Telecommunications Against Trafficking and Exploitation, or T.A.T.E., initiative offers guidelines for the many men and women who work in telecom to help prevent such exploitations by knowing what to look for and how to respond.Ashlie Bryant, co-founder and CEO, and Josh Loaiza, business development manager of 3 Strands Global Foundation, and Jim Tracy, CEO of Legacy Enterprises, discuss the T.A.T.E. program with John Celentano, Inside Towers, Business Editor.Join the Fight Against Human Trafficking with T.A.T.E. Be part of the solution. Explore the Telecom Against Trafficking and Exploitation (T.A.T.E.) program at www.3sgf.org/tate. Want to bring T.A.T.E. to your company or learn how you can get involved? Contact Josh Loaiza, T.A.T.E. Program Manager at 3Strands Global Foundation at joshl@3sgf.org and download a one-pager with more information here. You can also always call the Human Trafficking Hotline: 1-888-373-7888 or Textline: 233733 (BEFREE).Support the show

Host Paul Spain is joined by seasoned tech and telecommunications journalist Bill Bennett. Together, they dive into the evolving landscape of tech, telecommunications and media, including:Sky TV's potential loss of All Blacks rights to DZANRobotics Plus acquired by Yamaha MotorsSome Chinese apps blocked on MP devicesFinancial health of Spark and Chorus future of satellite and mobile networks. AI breach in NZ court name suppression lawMicrosoft AI partnership with SparkKidnapping over cryptocurrency passwordUK's order to access Apple's encrypted user dataSpecial thanks to our show partners 2degrees, One NZ, Spark, HP and Gorilla Technology.

Telecommunications company Spark isn't doing so well.

This is a special episode of Transit Unplugged from our sister podcast, Mobility Redefined. Learn more about this great new show on their website: https://mobilityredefined.com/. Below are the original show notes for the episode:In this episode of Mobility Redefined, host Dr. Kaan Yildizgoz speaks with Juan Carlos Muñoz, Chile's Minister of Transport and Telecommunications, about the nation's journey to sustainable mobility. They discuss Chile's ambitious 2050 carbon neutrality goal, the electrification of Santiago's world-leading bus fleet, and efforts to expand these innovations nationwide.Minister Muñoz shares insights on integrating sustainable urban planning with initiatives like “15-minute cities” and highlights the transformative impact of electric buses on accessibility, user experience, and emissions reduction. The conversation also explores strategies for tackling fare evasion, the importance of governance in transport systems, and the role of Bus Rapid Transit (BRT) in creating efficient, flexible networks.Chile's global leadership in transport innovation offers valuable lessons for cities worldwide, from decarbonisation to inclusive urban design.Episode Highlights:• Chile's Carbon Neutrality Goal: Minister Muñoz discusses Chile's pledge to achieve carbon neutrality by 2050 and the transport sector's pivotal role.• Electrification Success Story: Santiago boasts the largest electric bus fleet outside China, with plans for nationwide expansion.• Buses as a Catalyst for Change: Electric buses improve service quality, reduce operational costs, and elevate user experience with features like air conditioning, USB ports, and Wi-Fi.• Governance and Regulation: Insights into how effective policies ensure reliable and affordable transport, addressing funding challenges and fostering innovation.• Tackling Fare Evasion: Multifaceted strategies, from turnstiles to digital payment options, are helping reduce fare evasion rates in Santiago.• Urban Sustainability Vision: Beyond electrification, Minister Muñoz emphasises the importance of shorter trips, integrated systems, and 15-minute cities for a sustainable future.• The Role of BRT Systems: Reflections on Bus Rapid Transit (BRT) as a flexible and cost-effective solution complementing metro networks.Key Takeaways:• Transforming public transport not only improves urban mobility but also contributes to better health, safety, and equity.• Strong governance, stakeholder collaboration, and citizen engagement are essential for sustainable mobility initiatives.• Chile offers valuable lessons for global cities striving to enhance their public transport systems.Chapters:00:00 Introduction to Mobility Redefined00:25 Meet Minister Juan Carlos Muñoz01:23 Chile's Commitment to Carbon Neutrality06:55 Challenges and Innovations in Public Transport13:46 The Role of Governance and Funding22:19 The Future of BRT Systems27:29 Tackling Fare Evasion in SantiagoConnect with Us:Website: https://mobilityredefined.comLinkedIn: https://www.linkedin.com/company/mobility-redefined/Mobility Redefined is brought to you by Modaxo https://www.modaxo.comHost: Dr. Kaan YildizgozProducer: Mike CartmelExecutive Producer: Darren TurpinSpecial thanks to:Brand design: Tina OlagundoyeDigital Media: Belén Iturrioz CampoMarketing content and Mobility Redefined newsletter: Mike CartmelIf you have a question or comment, email us at mike.cartmel@modaxo.comDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily...

Seeking to engage younger members, Kankakee Valley REMC launched a Junior Board program to introduce high school students in the co-op's operations.

Space, once a distant destination, has become yet another battleground for great power competition.  Since the early days of the People's Republic of China, the country has been pursuing a series of ambitious space programs aimed to build up its space capacity as an essential element of its comprehensive national power.  In recent years, under the Xi Jinping regime, Beijing has significantly increased its investment in its civilian space program efforts. It has a plan to send Chinese Taikonauts to the Moon before the US can return.  As the US-China strategic competition continues to heighten, it is vital to assess China's space policy and its role in China's grand strategy. To discuss these issues, host Bonnie Glaser is joined by Dean Cheng, senior advisor to the China program at the U.S. Institute of Peace and a nonresident fellow with George Washington University's Space Policy Institute. Dean focuses on China's space program, Chinese military doctrine, and “dual-use” issues associated with China's scientific and technical enterprises.  He also recently published a book titled China and the New Moon Race. Timestamp[00:00] Start[01:54] Space Race 2.0[03:27] Space in China's Grand Strategy[05:27] Achievements of China's Space Program[07:18] Similarities and Differences in China's Approach[09:14] Nature of Public-Private Cooperation in China[12:42] Implications of Landing on the Moon[15:30] A Chinese Incident in Space[17:00] International Lunar Research Station [18:50] Responses to China's Space Ambitions[21:03] Problems in the US-China Civilian Space Race[23:20] Stars and Stripes on Mars

This episode's Community Champion Sponsor is Ossur. To learn more about their ‘Responsible for Tomorrow' Sustainability Campaign, and how you can get involved: CLICK HEREEpisode Overview: Healthcare organizations face mounting cybersecurity threats that can disrupt patient care, compromise sensitive data, and cripple operations. Our next guest, George Pappas, is tackling these challenges head-on as CEO of Intraprise Health, a Health Catalyst Company. With over 35 years of executive technology experience, George brings unique insights from leading DrFirst's growth to serving 1,400+ hospitals and 100,000 prescribers. After witnessing multiple healthcare organizations fall victim to cyberattacks, he now leads Intraprise Health's mission to create a more cyber-resilient healthcare ecosystem. Join us to discover how George and the Intraprise Health team are safeguarding healthcare's digital frontier by helping organizations visualize their risk landscape, protect patient data, and stay ahead of evolving threats. Let's go!Episode Highlights:Cybersecurity is a team sport- while CISOs lead, every employee plays a crucial role in protectionHealthcare faces a perfect storm: aging infrastructure, limited budgets, and sophisticated cyber threatsChange Healthcare attack disrupted 30% of US healthcare payments, revealing cybersecurity's impact on patient carePrevention costs are 15-20 times less than recovery costs from cyberattacksNew York's stricter cybersecurity rules signal rising standards nationwide About our Guest: George Pappas, CEO of Intraprise Health, a Health Catalyst Company, is a high-tech executive with more than 35 years of deep cross-functional experience in Sales & Marketing, Professional Services, Operations, Product Management, and R&D. Most recently Chief Customer Officer and Chief Operating Officer at DrFirst, a medication management company, George was responsible for growing the customer base to over 1,400 hospitals and 100,000 prescribers in the US and Canada. George has a long history of working with software and services companies, bringing them from inception to high-growth stage, with sizes from $5M to over $100M in revenue, including Initial Public Offerings. Prior to DrFirst, he served as Chief Operating Officer of Motionsoft, an Edison Partners portfolio company, after serving on their Board of Directors. Earlier, he was Executive Vice President at Presidium, as well as member of their Board of Directors.George has experience in a range of industries including Healthcare, Financial Services, Telecommunications, US National Security Community, and Higher Education. A seasoned executive with strong regional, national, and international experience, he has led R&D teams in the US, India, Russia, Poland, and China. He is active in CHIME and a member of their CFCHE program.George holds a patent in sales risk management and is a graduate of Boston University.Links Supporting This Episode: Intraprise Health Website: CLICK HEREGeorge Pappas LinkedIn: CLICK HEREIntraprise Health LinkedIn page: CLICK HEREMike Biselli LinkedIn page: CLICK HEREMike Biselli...