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Send us a textIn this compelling episode of the Customer Success Playbook Podcast, co-host Kevin Metzger shares his foundational principle for driving team success: the power of clear communication. Drawing from his extensive experience in requirements gathering and project management, Kevin unveils practical strategies for avoiding communication pitfalls and fostering genuine understanding within teams.Detailed AnalysisKevin's insights delve deep into the complexities of workplace communication, offering a multi-layered approach to enhancing team effectiveness. His experience writing requirements for a major delivery company serves as a practical case study in the challenges and solutions of cross-functional communication.Key takeaways include:The importance of iterative communication processes and documentationStrategies for managing disagreements proactively through pre-meeting alignmentsTechniques for identifying and addressing miscommunications in real-timeThe value of creating psychological safety through personal development sharingMethods for aligning team mindset toward shared success goalsThe discussion highlights how seemingly simple agreements can mask fundamental misunderstandings, emphasizing the need for active listening and careful facilitation. Kevin's approach to team meetings, incorporating personal development elements, demonstrates how creating a shared success mindset can enhance communication effectiveness.This episode provides valuable insights for customer success leaders looking to improve team dynamics and project outcomes through better communication practices.Now you can interact with us directly by leaving a voice message at https://www.speakpipe.com/CustomerSuccessPlaybookPlease Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.
As we start 2025, Susan looks back at the most memorable moments from Business Analysis Live! In this special episode she shares the top five episodes from 2024, with these experts:
Scott and Susan interview Jenn Bedell, business analysis practitioner, speaker and IIBA Regional Deputy Director, as she shares insights about managing requirements. In this podcast she discusses the importance of thorough exploration, stakeholder collaboration, and understanding project goals to uncover and prioritize requirements as why we need to manage and track requirements over the life of the project. If you geek out about creating requirements management systems, you won't want to miss the conversation on using low code/no code tools to track requirements as structured data! RESOURCES: Connect with Jenn on LinkedIn Do you have questions about this topic or have an idea for a different topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage. Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications. #BusinessAnalysis #RequirementsManagement #LowCodeNoCode #StakeholderEngagement --- Send in a voice message: https://podcasters.spotify.com/pod/show/iiba-org/message
Robert Briese: Beyond Requirements, Rethinking Agile Product Ownership Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: Impact Mapping And Other Tools Great POs Use To Focus On Outcomes In this episode, Robert discusses the attributes of a great Product Owner based on an energy company's experience. The exemplary PO managed a budget, aimed to introduce new products, and emphasized impactful market presence. The PO's coachability and commitment to improvement are highlighted, along with insights from Marty Cagan's "Inspired." A great PO, as outlined, prioritizes impact over outputs, maintains clarity on product goals and business vision, and employs tools like Impact Mapping for outcome-focused development. The Bad Product Owner: Beyond Requirements, Rethinking Agile Product Ownership In this episode, Robert identifies Product Owner (PO) anti-patterns, emphasizing that many POs don't truly own a product. A common pitfall is when POs isolate themselves, detailing requirements independently and presenting them to the team for feedback. This approach creates a significant gap between development teams and POs, limiting the focus to "delivering requirements." The episode recommends a shift in approach, encouraging POs to step away from detailed isolation and instead bring direct customer/end-user information to development teams. [IMAGE HERE] Are you having trouble helping the team work well with their Product Owner? We've put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO's collaborate. About Robert Briese Robert Briese, is an Agile Coach who's seen it all. From startup stumbles to orchestrating massive Large-Scale Scrum feats, like BMW's level 3 autonomous driving milestone. He's on a mission to simplify the complex and help teams build adaptable, sustainable organizations. Buckle up for a wild, Agile ride with Robert! You can link with Robert Briese on LinkedIn and connect with Robert Briese on Twitter.
Daniel Westermayr: The problem with cluttered backlogs and how to declutter them, coaching Product Owners Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Daniel Westermayr discusses his belief in the importance of the Scrum Master role in helping companies achieve their product goals. He shares his experience of encountering a cluttered backlog with items that were years old and how he cleaned it up, only to face complaints from someone in support. Daniel emphasizes the need for Scrum Masters to clarify why a large backlog is a problem, and why the company wants to keep all items. He also advises that Scrum Masters should understand what they stand for and constantly question why certain practices are being implemented. Finally, he suggests that, in order to avoid fears of losing important information, the older requirements can be stored in a safe location. Daniel also mentions an article on how to declutter product backlogs. [IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company. About Daniel Westermayr Daniel is a Kanban Trainer with a knack for all things Lean and Theory of Constraints. He wants to help teams achieve and measure their continuous improvements. You can link with Daniel Westermayr on LinkedIn.
WBSRocks: Business Growth with ERP and Digital Transformation
Most people don't understand the importance of requirement management when it comes to ERP. ERP should be as easy as dumping your SKUs, customers, and vendors inside the ERP system. And that's it, right? Well, the ERP system could quickly become the black box, similar to the tribal knowledge sitting in people's heads. So what are the best practices for managing ERP requirements? And how to ensure that the critical decisions are well-documented?In today's episode, we invited a panel of cross-functional experts for a live interview on LinkedIn who brings significant expertise to discuss ERP requirements management. We covered many grounds, including the importance of requirements management during the sales process and the impact it might have on the implementation. Finally, we discussed several other topics, such as how to do an ROI analysis, how to logically segment the requirements, and how to manage the requirements using a tool.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
In large projects, the number of individual requirements/specifications can be overwhelming when considered side-by-side with the design. It can easily lead to the design team accidentally skipping some of them as they are already dealing with a large amount of data. This challenge can be solved by integrating those requirements into the design tools to make sure that the product taking up your resources comes out as required.In this second of four episodes, John Nixon of Siemens Digital Industries Software is joined by John Lusty, the Industry Lead for Energy & Utilities Industry Marketing at Siemens Digital Industries Software. They'll share with us how a requirements management approach can be applied in large projects within the energy industry.In this episode, you'll learn about the challenge that comes with a large amount of complex data. You'll also learn why it is important to adopt a requirements management approach while working on large projects with many requirements. Lastly, you'll hear about the benefits that come with integrating the requirements with the design tools.What You'll Learn in this Episode:The different sources of data in large energy projects (00:34)How a large amount of information affects processes (04:02)The benefits of adopting a requirements-driven approach in the energy industry (06:38)An example of a company that adopted the requirements management solution (11:30)Connect with John Nixon: LinkedInConnect with John Lusty: LinkedIn Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.
This is part one of a three part series on California's Proposition 12. Dr. Juan Carlos Pinilla (PIC Director, Global Technical Services Reproduction), Dr. Lori Thomas Kociemba (PIC Technical Services Manager), and Dr. Don Davidson (Cooper Farms Veterinarian) come together to discuss the practical aspects (requirements, management, and techniques) of selling into the massive California market. At PIC, our goal is to make our customers the most successful pig producers by providing them with the best genetics. We know our business success depends on yours. Thanks for listening to 'The Squeal', PIC's swine management podcast, featuring in-depth conversations on topics that matter to you. PIC is the global leader in swine genetics. Whether you're tuning in for the first time or you're a long-time listener, take a second to subscribe to The Squeal. It's the easiest way to stay up to date with the latest podcast episodes. Just find the subscribe or follow button wherever you listen to podcasts. Already a subscriber? Visit your phone settings and turn notifications on so you never miss an episode.
(T.I.A. Ep 57). Tracie Edwards, a business analyst and host of the Traceability Podcast gives an enlightening BA approach for planning the requirements management process; optimal requirements management tools to use and why; and a process for gathering assumptions, constraints and dependencies for a project. Tracie also provides substantial tips on how to overcome change management process challenges; recommendations for a successful requirements prioritization process; how to create a more collaborative working environment; and how to best plan for requirements traceability. YouTube: https://www.youtube.com/watch?v=xwFn6yXZWJ0 Tracie Edwards Website/Podcast: https://traceabilitypodcast.com/ LinkedIn: https://www.linkedin.com/in/ Sponsored by: The Lewis Institute Website - https://lnkd.in/gfVabkm9; Project Leader Courses (60% discount) - https://lnkd.in/gghkcTp Business Agility Institute Emergence Journal - https://lnkd.in/g5yTrNgm promo code "analyst" (for 10% discount on annual subscription)
Cлайдо-ориентированный Антон, парный конферанс, бизнес-требования, Requirements Management vs Business Analysis Ведущие: www.facebook.com/anton.babenko.7 www.facebook.com/kirill.kir Music: bensound.com
Look what you made me do Elasticsearch NGINX gets bought, AWS and Elasticsearch are fighting, and why are there so many tech foundations? All this and more on this week’s episode. Plus, Matt Ray tells us how he survived the Facebook outage. Relevant to your interests NGINX to Join F5 (https://www.nginx.com/blog/nginx-joins-f5/) Keeping Open Source Open – Open Distro for Elasticsearch (http://ttps://aws.amazon.com/blogs/opensource/keeping-open-source-open-open-distro-for-elasticsearch/) Free Software is the only winner in Elastic NV vs AWS (https://medium.com/@adamhjk/free-software-is-the-only-winner-in-elastic-nv-vs-aws-9416f2a0a7f5) Introducing the Continuous Delivery Foundation, the new home for Tekton, Jenkins, Jenkins X and Spinnaker (https://opensource.googleblog.com/2019/03/introducing-continuous-delivery-foundation.html) The Linux Foundation Launches New CommunityBridge Platform to Help Sustain Open Source Communities - The Linux Foundation (https://www.linuxfoundation.org/press-release/2019/03/the-linux-foundation-launches-new-communitybridge-platform-to-help-sustain-open-source-communities/) Senator Warren (https://medium.com/@teamwarren/heres-how-we-can-break-up-big-tech-9ad9e0da324c)’s (https://medium.com/@teamwarren/heres-how-we-can-break-up-big-tech-9ad9e0da324c) Here’s how we can break up Big Tech (https://medium.com/@teamwarren/heres-how-we-can-break-up-big-tech-9ad9e0da324c) Stratechery’s Response (https://stratechery.com/2019/where-warrens-wrong/) Application Lifecycle Management (ALM), Requirements Management, QA Management | Polarion Software (https://polarion.plm.automation.siemens.com/) Introducing Firefox Send, Providing Free File Transfers while Keeping your Personal Information Private (https://blog.mozilla.org/blog/2019/03/12/introducing-firefox-send-providing-free-file-transfers-while-keeping-your-personal-information-private/) Five Acquisitions You May Have Missed - IT Jungle (https://www.itjungle.com/2019/03/13/five-acquisitions-you-may-have-missed/) Node.js and JS foundations are merging to form OpenJS (https://venturebeat.com/2019/03/12/node-js-and-js-foundations-are-merging-to-form-openjs/) Nonsense United States citizens will need a visa to visit Europe starting in 2021 (https://www.cnn.com/travel/amp/us-citizens-need-visas-to-visit-europe-in-2021/index.html) LaCroix CEO blames poor sales on insecticide lawsuit, calls it "injustice (https://www.axios.com/lacroix-ceo-sales-insecticide-lawsuit-a9148037-5966-4526-8294-133f644230ab.html)” Amazon stops selling Dash buttons, goofy forerunners of the connected home (https://www.cnet.com/news/amazon-stops-selling-dash-buttons-goofy-forerunners-of-connected-home/?utm_source=Benedict%27s+newsletter&utm_campaign=a333b6b622-Benedict%27s+Newsletter_COPY_01&utm_medium=email&utm_term=0_4999ca107f-a333b6b622-70424493) Scientists have discovered a shape that blocks all sound–even your co-workers (https://www.fastcompany.com/90316833/scientists-have-discovered-a-shape-that-blocks-all-sound-even-your-co-workers) Sponsors Solarwinds AppOptics To learn more or try it free for 14 days visit http://appoptics.com/sdt. 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First come, first serve. while supplies last! Can only ship T-Shirts within the United State Send your postal address to stickers@softwaredefinedtalk.com (mailto:stickers@softwaredefinedtalk.com) and we will send Job of the week Magento Sr. Product Marketing Manager (https://adobe.wd5.myworkdayjobs.com/en-US/external_experienced/job/Austin/Magento-Sr-Product-Marketing-Manager_70782?src=themuse) SDT news & hype Join us in Slack (http://www.softwaredefinedtalk.com/slack). Send your postal address to stickers@softwaredefinedtalk.com (mailto:stickers@softwaredefinedtalk.com) and we will send you a free laptop sticker! Follow us on Twitter (https://twitter.com/softwaredeftalk), Instagram (https://www.instagram.com/softwaredefinedtalk/) or LinkedIn (https://www.linkedin.com/company/software-defined-talk/) Listen to the Software Defined Interviews Podcast (https://www.softwaredefinedinterviews.com/). Check out the back catalog (http://cote.coffee/howtotech/). Brandon built the Quick Concall iPhone App (https://itunes.apple.com/us/app/quick-concall/id1399948033?mt=8) and he wants you to buy it for $0.99. Recommendations Brandon: Plug (https://www.amazon.com/gp/product/B00S0C7QO8/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1)g (https://www.amazon.com/gp/product/B00S0C7QO8/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1)able Active DisplayPort to HDMI 2.0 Adapte (https://www.amazon.com/gp/product/B00S0C7QO8/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1)r (https://www.amazon.com/gp/product/B00S0C7QO8/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1) Matt: Test Kitchen/Vagrant Remote Shell and File Editing with Emacs' TRAMP Mode (https://mattray.github.io/2019/03/11/vagrant-and-emacs-tramp-mode.html)
When requirements are too loose, your results are undefined and unpredictable. Too tight, and you end up with blind spots. In this episode, PM expert Kelly Suter tell us how to nail the requirements gathering process so your clients know what's being delivered and your teams know exactly what they're delivering.
Listen to our podcast for a summary of the subject Requirements Management as described in the syllabus for the APMP: The APM Project Management Qualification.
In this podcast is about scope management and requierments. Scope is defined in terms of products a project produces and the work requiered to produce it. Howeve the products and their complexity are often defined by the requierments. If the requierments change then the products change too. In this podcast we discuss the linkages between requierments definition and scope management. It is important to recongiase that the two are closly inter rleated and understand the linkages betwen the two. The APMP assessment criteria covered in this podcast include 9.2 explain how to manage scope through, requirements management processes (such as capture, analysis, justifying requirements, baseline needs), configuration management processes (such as planning, identification, control, status accounting, audit and verification) This podcast is just part of the parallel learning system for the APM Project Management qualification (APMP). This approach includes a wide range of learning resources included a printed study guide, on-line e-learning, a tutor lead study group and a wide range of project management courses
ZA067: Tipps zum Requirements Management mit Word und Excel
“Planning is bringing the future into the present so that you can do something about it now.”– Alan Lakein In this podcast, a good friend, fellow Torontonian and IIBA Toronto chapter member, Cheryl, shares numerous useful insights on the importance of a requirements management process.... The post TBAC 035 | BOK Talk – Requirements Management Process Demystified w/ Cheryl Lee appeared first on The BA Coach : Advancing Business Analysis & Agility.
ZA042: Sieben Fallen im Requirements Management
Electronics fuel innovations in many industries. As a result, electronics firms are under constant pressure to deliver this innovation on time and within budget, while contending with rapidly changing technologies, increasing product complexity and strict compliance and safety standards. Additionally, firms must typically coordinate project tasks across a global marketplace with an international supply chain. To help meet these difficult challenges, IBM Rational offers a set of solutions and products for several electronics industry segments, including: semiconductors, medical devices, consumer electronics, network equipment providers, industrial automation and office products. This podcast will discuss the comprehensive set of capabilities IBM Rational provides for the electronics industry. Paridhi Verma, speaker.
Leon Malalel, Strategic Product Management™ consultant and trainer, Discusses The Importance of Effectively Managing Product Requirements To Guarantee Successful Products Leon says, "I'm happy to be speaking at The Global Product Management Talk about requirements management since it is a challenge product managers confront in every organization, where ever they are located. Knowing what to invest in, how to invest in it and implementing the process with superior results, is the result of a great product management process." Host @CindyFSolomon is joined by @JohnNewbury as co-host (note: echo at beginning subsides) Resources: http://bit.ly/KPTO60
Learn about the benefits that tapping into the powerful multiplier effect an integrated, lifecycle approach to requirements driven quality provides by linking, tracing, relating and manipulating across the lifecycle. Benefits that can help deliver better quality solutions and value that cut your risk and cost of software delivery, not results. Eric Long, speaker.
"Systems Engineering For Dummies," IBM Limited Edition, explains what systems engineering is and how it can help you harness the complexity inherent in developing smart, connected products associated with industrial sector industries. This podcast introduces the book and outlines who might benefit from reading it. Steve Shoaf, speaker.
Learn about the benefits that tapping into the powerful multiplier effect an integrated, lifecycle approach to requirements and test management provides by linking, tracing, relating and manipulating business and test artifacts across the lifecycle. Benefits that can help deliver better quality solutions and value that cut your risk and cost of software delivery, not results. Eric Long, speaker.
Join Sasha Mostofi, Product Marketing Manager for IBM Rational as she discusses why reporting is a vital, but often overlooked activity within organizations. She will highlight the reporting issues and implications that organizations commonly face and discuss the opportunities and benefits presented by modern, automated reporting and measurement solutions.
While most organizations want to ensure changes are seamlessly incorporated into each and every software project, they often lack the flexibility, automation and agility to make this a reality. In this podcast, Liz Urheim, Director of Marketing, IBM Rational, will discuss with you can increase organizational agility to better manage ever-changing requirements.
Listen to this Podcast to hear George DeCandio, IBM distinguished Engineer, share his experiences of reducing rework, errors and costs through effective requirements management.
Listen to Patrick Roach, Principle Engineer for an Aerospace and Defense Organization, talk about the importance of requirements engineering within his industry and how he's found that improving requirements practices is essential to project success.