WBSRocks: Business Growth with ERP and Digital Transformation

Send us Fan MailSAP Cloud ERP represents a fundamental shift from the SAP environments many organizations have historically operated. Rather than the highly customizable, implementation-controlled systems of the past, SAP's cloud-first direction introduces a standardized SaaS operating model that reshapes how finance, operations, and IT teams interact with the platform. As SAP pushes deeper into AI-native capabilities, embedded analytics, and continuous release cycles, organizations are being forced to revisit long-standing assumptions around extensibility, governance, and total cost of ownership. At the same time, buyers must reconcile SAP's opinionated best-practice frameworks with the realities of legacy processes, industry-specific requirements, and complex integration landscapes. This webinar explores what SAP Cloud ERP truly means for long-term ERP strategy—highlighting the trade-offs between flexibility and standardization, the operational implications of SaaS governance, and the new implementation patterns emerging in cloud environments—so decision makers can evaluate whether SAP's modern cloud model aligns with their enterprise roadmap or whether alternative architectures may better support their operating model.Video: https://www.elevatiq.com/events-and-webinars/sap-cloud-erp-rethinking-erp-for-the-ai-native-era/Questions for Panelists?

Send us Fan MailThis week's enterprise software updates highlight how AI capabilities, ecosystem partnerships, and vertical specialization are increasingly shaping product strategy across the industry. Sage expanded its AI footprint by introducing a Copilot within the Sage Operations Suite and partnering with Augusta Labs to accelerate development through a new AI Center of Excellence. Meanwhile, customer experience and marketing platforms continue embedding intelligent automation, with Salesforce advancing Slackbot capabilities inside Slack, Treasure Data launching a marketing “Super Agent,” and Cordial introducing AI agents designed to support campaign orchestration and personalization. Product innovation is also occurring across data and commerce platforms, as Akeneo announced its Winter Release and Syntax introduced the Syntax Construction Toolkit to streamline SAP-centric construction workflows. At the ecosystem level, ServiceNow enhanced its global partner program while Usercentrics moved to acquire MCP Manager to strengthen consent and privacy governance capabilities. Finally, startup momentum continues in the digital workplace space, with Flip securing a $20 million Series A funding round—further reinforcing that AI agents, ecosystem expansion, and verticalized platforms are becoming central themes in the evolving enterprise software landscape.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=07D4gVzwpyoQuestions for Panelists?

Send us Fan MailWhen analyzing the Top Supply Chain Suites in 2026, it is critical to start with the broader architectural context in which these platforms operate. Supply chain suites are most commonly adopted by retail-centric organizations where demand volatility, high SKU counts, omnichannel fulfillment, and large distribution networks require tightly coordinated planning and execution. Most modern suites integrate several core components—typically network planning, supply planning, and execution—while embedding operational layers such as Warehouse Management Systems (WMS) and Transportation Management Systems (TMS) directly within the broader platform. However, these suites are not architected uniformly. Manufacturing-oriented suites tend to intersect heavily with systems such as MES, CAD, procurement, and quality management to support production-centric workflows, whereas retail-focused suites emphasize fulfillment orchestration, distribution optimization, and execution density across complex logistics networks. Evaluating these platforms therefore requires careful attention to product-market fit and micro-vertical specialization. A solution designed for high-SKU retail distribution will differ significantly from one optimized for engineer-to-order aerospace manufacturing. Market positioning also varies widely, with some suites targeting mid-market organizations through bundled functionality and simplified deployment models, while others are built for global enterprises managing multi-tier supply networks and complex operational ecosystems. Ranking these platforms ultimately requires assessing product share acquisition strategy, roadmap depth, ecosystem maturity, win rate, architectural robustness, and the level of investor backing shaping their long-term trajectory.In this episode, our host Sam Gupta discusses the top Supply Chain suites in 2026. He also discusses several variables that influence the rankings of these Supply Chain suites. Finally, he shares the pros and cons of each Supply Chain suite.Video: https://www.youtube.com/watch?v=AYiZSSOId_wRead: https://www.elevatiq.com/post/top-supply-chain-suites/Questions for Panelists?

Send us Fan MailAI adoption is accelerating across the enterprise, yet most initiatives struggle to move beyond experimentation, with nearly 80% of projects failing to scale or deliver measurable business value. The reasons are remarkably consistent: fragmented data, poorly defined processes, architectural misalignment, and vendor claims that often outpace organizational readiness. AI does not correct these weaknesses—it amplifies them. When underlying processes are broken, automation accelerates the problems. When data quality is poor, predictive models simply operationalize bad assumptions. As vendors promote copilots, autonomous workflows, and predictive insights, many organizations still lack the governance discipline, data consistency, and process clarity required to support these capabilities at scale. This growing gap between vendor promises and buyer readiness is why many AI pilots stall before reaching production. A successful AI strategy therefore begins with readiness. It requires aligning operating models, strengthening data governance, redesigning workflows, and clarifying decision ownership. A structured AI-readiness framework—built around data, process, architecture, people, and governance—helps executives translate AI from hype into a practical 12–24 month roadmap focused on measurable business outcomes.Video: https://www.elevatiq.com/events-and-webinars/ai-readiness-2026-how-to-strategize-ai-initiatives/Questions for Panelists?

Send us Fan MailThis week's enterprise software announcements reflect a clear industry-wide acceleration toward AI-embedded operations and ecosystem expansion through partnerships and acquisitions. Accenture's acquisition of Faculty highlights the growing demand for AI-native capabilities that combine advanced data science with enterprise delivery scale. At the same time, platform vendors are rapidly embedding AI directly into operational workflows: Panaya introduced Seemore, an agentic AI layer designed to automate software change analysis, while Sage added a Copilot capability to Sage Operations Suite to bring conversational intelligence into day-to-day business processes. Industry incumbents are also extending AI deeper into vertical workflows, with SAP unveiling AI-enhanced retail innovations and AVEVA launching new AI tools aimed at engineering and design environments. Meanwhile, ecosystem consolidation and integration remain active themes, as Flexera expands through acquisitions and Syspro partners with SugarCRM to strengthen go-to-market alignment between ERP and CRM layers. Complementing these moves, vendors such as Flowfinity, Akeneo, and Cordial continue to release platform updates that integrate automation, AI agents, and workflow intelligence—further reinforcing that AI is no longer an experimental add-on but a structural layer across enterprise software ecosystems.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds, including the direction and roadmaps of each enterprise software vendor. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=fTg_sSh1hVQQuestions for Panelists?

Send us Fan MailWhen analyzing the Top 10 S&OP systems in 2026, it is important to recognize that most S&OP capabilities are not standalone applications but components of broader supply chain planning suites. These suites are particularly common in retail-centric environments, where high SKU counts, omnichannel fulfillment, franchise networks, and volatile demand require structured, macro-level planning coordination. However, the need extends beyond retail. Construction contractors with storefront footprints, franchise-heavy operating models, or expanding eCommerce channels also depend on S&OP frameworks to align demand forecasts, inventory positioning, and supply commitments. In many implementations, S&OP functions as a planning layer within a larger ecosystem that includes demand planning, supply planning, and network optimization. Architecturally, these solutions vary widely: some vendors deliver S&OP as a tightly integrated module inside ERP or supply chain suites, while others position it within analytics-driven “connected planning” platforms that unify finance, HR, and operational planning. Because these approaches differ significantly in scope, specialization, and integration depth, organizations must evaluate them through the lens of their planning maturity, data governance discipline, and enterprise architecture to determine which model will generate the most strategic value.In this episode, our host Sam Gupta discusses the top S&OP systems in 2026. He also discusses several variables that influence the rankings of these S&OP systems. Finally, he shares the pros and cons of each S&OP system.Video: https://www.youtube.com/watch?v=QA4gJulHt3kRead: https://www.elevatiq.com/post/top-sop-systems/Questions for Panelists?

Send us Fan MailAI-native ERP platforms are challenging foundational assumptions about what ERP systems are, how they should be implemented, and where meaningful differentiation truly resides. Rather than centering workflows around human data entry, rigid configurations, and predefined transaction flows, platforms such as DualEntry are designed with AI as the primary operational layer, enabling systems to interpret business intent, automate accounting logic, and orchestrate processes with minimal manual intervention. This shift moves ERP from a system of record maintained by humans to a system of intelligence that actively participates in decision-making and execution. As a result, AI-first ERP platforms redefine implementation models, reduce dependency on extensive configuration and customization, and introduce a fundamentally different value proposition—one where competitive advantage comes from adaptive intelligence, continuous learning, and architectural flexibility rather than feature breadth alone.In this episode, Sam Gupta and Shrestha Dash from ElevatIQ, Andy Pratico from Essential Software Solutions, and Phil Coerper from Ringling Business Solutions conduct an in-depth independent review of a leading AI-native platform DualEntry.Video: https://www.elevatiq.com/events-and-webinars/dualentry-an-independent-review-part-ii/Questions for Panelists?

Send us Fan MailRecent announcements across the enterprise software landscape highlight an accelerating shift toward AI-native capabilities, deeper operational visibility, and composable enterprise architectures. Integrations such as Beroe's DataHub with the Model Context Protocol and Panaya's Seemore agentic layer reflect growing momentum around context-aware AI orchestration, while Pipefy's AI agents and SAP's AI-enhanced retail innovations demonstrate how vendors are embedding intelligence directly into operational workflows. Strategic acquisitions—including Accenture's move to acquire Faculty and Flexera's expansion through multiple purchases—underscore the race to strengthen AI-driven services and platform breadth. Meanwhile, Rockwell Automation's expansion of its MES portfolio, Certinia's Winter '26 release, Flowfinity's platform enhancements, and ECI Software Solutions' acquisition of Amper Technologies reinforce the importance of real-time manufacturing visibility, service lifecycle integration, and process automation. Collectively, these developments signal a broader transition from static enterprise systems toward adaptive, AI-driven platforms designed to improve execution speed, operational insight, and scalability.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=zoX9TLCKcQYQuestions for Panelists?

Send us Fan MailField service operations play a critical role in connecting customer experience, asset reliability, and recurring revenue generation, making them a strategic function rather than a purely operational one. As service models expand to include installations, preventive and predictive maintenance, equipment rentals, and aftermarket support, the supporting systems must evolve beyond simple scheduling or work order tracking. Modern field service platforms must coordinate technician dispatch, parts availability, service contracts, asset history, and real-time performance data while enabling seamless collaboration between service, finance, and supply chain teams. This deeper operational integration allows organizations to improve first-time fix rates, maximize asset uptime, increase service profitability, and deliver more consistent, high-quality customer experiences in increasingly complex service environments.In this episode, our host Sam Gupta discusses the top field service systems in 2026. He also discusses several variables that influence the rankings of these field service systems. Finally, he shares the pros and cons of each field service system.Video: https://www.youtube.com/watch?v=iNCWWbSRXKcRead: https://www.elevatiq.com/post/field-service-systems/Questions for Panelists?

Send us Fan MailAI-native ERP platforms are fundamentally redefining the architectural assumptions that have governed ERP systems for decades, shifting the focus from rigid transaction processing toward adaptive, intelligence-driven orchestration. Unlike legacy ERP systems that retrofit AI as an auxiliary feature, platforms such as Rillet are engineered with AI embedded at the core, enabling native reasoning over financial, operational, and contextual data. This architectural inversion changes how ERP systems are deployed, configured, and differentiated, allowing them to automate workflows, infer relationships, and dynamically adapt to business conditions without relying on extensive manual configuration or brittle customization layers. As a result, AI-native ERP platforms represent not just incremental innovation but a structural shift in enterprise architecture, with the potential to redefine how organizations manage processes, scale operations, and extract decision-grade intelligence from their core systems.In this episode, Sam Gupta and Shrestha Dash from ElevatIQ, Andy Pratico from Essential Software Solutions, and Phil Coerper from Ringling Business Solutions conduct an in-depth independent review of a leading AI-native platform Rillet.Video: https://www.elevatiq.com/events-and-webinars/rillet-an-independent-review/Questions for Panelists?

Send us Fan MailThis wave of product launches, acquisitions, and platform expansions highlights how enterprise software vendors are rapidly embedding AI, data integration, and domain-specific intelligence deeper into their operational cores. Announcements such as Anaplan's role-based AI agents, Pipefy's expanded AI agent availability, and Beroe's integration with the Model Context Protocol signal a shift toward agent-driven orchestration and context-aware automation across planning, procurement, and workflow execution. At the same time, acquisitions like BlackLine's purchase of WiseLayer and ECI Software Solutions' acquisition of Amper Technologies reflect a strategic push to strengthen financial automation and real-time manufacturing visibility. Meanwhile, platform enhancements from BillingPlatform, Certinia, Propel Software, and Avetta emphasize tighter integration across revenue lifecycle management, ESG compliance, product development, and supplier governance. Collectively, these developments illustrate a broader industry transition toward AI-native, composable enterprise architectures designed to improve decision quality, accelerate execution, and deliver measurable operational outcomes.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=qWDc-dx3Q0IQuestions for Panelists?

Send a textEnterprise Asset Management (EAM) systems have evolved from simple maintenance tools into strategic platforms that directly influence operational resilience, financial performance, and long-term scalability. Organizations depend on EAM to maximize asset uptime, reduce unplanned downtime, and optimize maintenance costs through structured preventive and predictive maintenance strategies. As asset environments become more complex—with IoT-enabled equipment, distributed facilities, and increasingly stringent compliance requirements—the choice of an EAM system affects far more than maintenance teams. It shapes capital planning, lifecycle cost management, operational visibility, and integration with broader enterprise systems such as ERP and supply chain platforms. Selecting the right EAM solution therefore becomes a critical architectural decision, enabling organizations to extend asset lifecycles, improve operational efficiency, and build a scalable foundation for future digital transformation.In this episode, our host Sam Gupta discusses the top EAM systems in 2026. He also discusses several variables that influence the rankings of these EAM systems. Finally, he shares the pros and cons of each EAM system.Video: https://www.youtube.com/watch?v=vyHW5OMDLD8Read: https://www.elevatiq.com/post/top-eam-systems/Questions for Panelists?

Send a textERP selection for complex equipment manufacturers requires a structurally different evaluation framework than selection for high-volume or make-to-stock businesses, yet many organizations continue to rely on generic ERP shortlists, accounting-centric systems, or horizontal platforms that lack native support for engineered-to-order processes. These environments demand deep integration across engineering, estimating, project execution, and long-cycle manufacturing—capabilities that general-purpose ERP systems often address only through costly customization. As a result, ERP initiatives frequently exceed budgets, introduce operational friction, and fail to scale with business complexity. Without alignment between ERP architecture and the engineered-to-order operating model, the system becomes a constraint rather than an enabler of operational efficiency and long-term growth.In this episode, Sam Gupta hosts Steve Moon, Business Systems Consultant and Andy Pratico, The ERP Santa Claus, from Essential Software Solutions to discuss ERP for complex equipment manufacturers: why selection fails and how to fix it.Video: https://www.elevatiq.com/events-and-webinars/erp-for-complex-equipment-manufacturers-why-selection-fails-and-how-to-fix-it/Questions for Panelists?

Send a textThis wave of enterprise software announcements underscores how AI agents, ecosystem alliances, and data infrastructure are becoming foundational to modern enterprise architecture. Vendors such as Pipefy and Aquant are expanding libraries of pre-built AI agents, while Salesforce continues to scale its Agentforce ecosystem through industry-specific releases, AWS integrations, and its acquisition of Informatica to strengthen data governance and orchestration. At the same time, platform vendors like IFS and Freshworks are enhancing their core cloud offerings to embed automation and intelligence deeper into operational workflows. Strategic collaborations—including Zendesk's agreement with AWS and Iterable's release of a Model Context Protocol (MCP) server—highlight the growing importance of standardized orchestration layers that allow AI agents to operate securely across distributed systems. Meanwhile, initiatives such as Sage's AI Trust Label reflect increasing focus on governance, transparency, and responsible AI adoption as autonomous capabilities become embedded into mission-critical enterprise processes.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds, including the direction and roadmaps of each enterprise software vendor. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=yyTFFz7aXVAQuestions for Panelists?

Send a texteCommerce has transformed from a basic online ordering interface into a strategic digital channel that directly influences revenue growth, customer experience, and scalability. As customer expectations rise and digital journeys become more complex, selecting the right eCommerce platform now requires evaluating architectural fit, extensibility, and alignment with your long-term business model—not just front-end functionality. In this video, we examine eCommerce platforms for 2026, beginning with the critical decision factors that buyers must understand before comparing vendor lists. We focus exclusively on true best-of-breed eCommerce platforms rather than ERP add-ons or entry-level portals, and explain what it takes to support the full digital commerce lifecycle. We also explore key architectural considerations, including headless versus traditional frameworks, composable and microservices-based designs, and how AI-native capabilities are redefining personalization, automation, and operational efficiency in modern eCommerce environments.In this episode, our host Sam Gupta discusses the top eCommerce platforms in 2026. He also discusses several variables that influence the rankings of these eCommerce platforms. Finally, he shares the pros and cons of each eCommerce platform.Video: https://www.youtube.com/watch?v=SDmFJCOQ-MARead: https://www.elevatiq.com/post/top-ecommerce-platforms/Questions for Panelists?

Send a textFor decades, ERP systems have formed the operational backbone of enterprise organizations, enabling process consolidation, reducing data silos, and enforcing financial discipline. However, these benefits came with structural tradeoffs. Implementations were lengthy. Data models became rigid. Customizations and reporting required specialized skills and significant cost. As organizations move into 2026, tolerance for these constraints is declining. Businesses must respond faster to market shifts while maintaining tighter capital discipline and delivering modern user experiences. At the same time, the ERP landscape is undergoing a structural transition. Economic pressure, evolving business models, and rapid advances in AI are forcing vendors to rethink long-standing architectural assumptions. While many traditional vendors rely on incremental modernization, agentic overlays, or acquisitions, a new class of AI-native platforms is challenging the foundations of ERP design itself. This shift raises critical questions about data structures, transactional integrity, and system flexibility—separating superficial innovation from true architectural transformation.In this episode, Sam Gupta and Shrestha Dash from ElevatIQ provides comprensive insights into the state of ERP in 2026.Video: https://www.elevatiq.com/events-and-webinars/the-state-of-erp-in-2026-ai-native-structural-shifts/Questions for Panelists?

Send a textThis cluster of enterprise software announcements highlights how vendors are rapidly embedding AI, expanding ecosystem integrations, and strengthening vertical depth to drive measurable operational outcomes. From Camunda's integrations with ServiceNow to Pipefy's launch of next-generation AI agents and Coupa's introduction of agentic AI capabilities, the focus is shifting toward autonomous execution layers that can orchestrate workflows, enforce policies, and improve decision speed. At the same time, platform expansions such as ECI's NET1 Commerce Suite, HighByte's Intelligence Hub updates, and Deltek's platform enhancements demonstrate continued investment in unified operational and data architectures to support increasingly complex digital environments. Strategic moves—including Rootstock's acquisition of Praxis Solutions and Provus' partnership with Kantata—underscore how vendors are closing functional gaps through targeted acquisitions and alliances rather than rebuilding entire platforms. Finally, initiatives such as Sage's AI Trust Label and Flowfinity's AI service expansion reflect a growing emphasis on governance, transparency, and trust as AI becomes embedded infrastructure across the enterprise stack.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds, including the direction and roadmaps of each enterprise software vendor. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=Yzfdn7jJiVgQuestions for Panelists?

Send a textTransportation management has evolved into a strategic control point for cost optimization, service reliability, and long-term supply chain resilience. As freight networks grow more fragmented and execution complexity increases, selecting a TMS is no longer about basic load planning or freight rating—it is about architectural fit, operating model alignment, and the platform's ability to support your logistics strategy over time. In this video, we examine the top TMS systems for 2026, beginning with the critical decision factors that should shape your evaluation before reviewing any vendor list. We clarify the differences between true best-of-breed TMS platforms and ERP-embedded or broader supply-chain-suite offerings, and why those distinctions materially impact flexibility, neutrality, and scalability. We also explore the implications of choosing independent software vendors versus platforms tied to logistics service providers, including the tradeoffs between software independence, managed services integration, and network effects. Finally, we discuss how company size, operating model complexity, and industry context influence which TMS architectures are structurally aligned—or misaligned—with your organization's future state.In this episode, our host Sam Gupta discusses the top TMS systems in 2026. He also discusses several variables that influence the rankings of these TMS systems. Finally, he shares the pros and cons of each TMS system.Video: https://www.youtube.com/watch?v=fNaOtCGwdaIRead: https://www.elevatiq.com/post/top-tms-systems/Questions for Panelists?

Send a textThis week's enterprise software announcements reflect a broad, coordinated push toward AI-native experiences layered across collaboration, operations, finance, and core business platforms. Salesforce's latest version of Slack, Oracle's role-based AI agents for Fusion Cloud, and SAP's extension of its business suite all signal that hyperscalers are embedding AI directly into day-to-day workflows rather than positioning it as a standalone add-on. In parallel, Sprinklr's new AI capabilities and Upstream Works' enhanced agent desktop extend this trend into customer experience and contact center operations, while Kantata's new AI platform targets the specialized needs of professional services firms. NetSuite's “Next” roadmap reinforces Oracle's mid-market modernization strategy, and ScienceLogic's reimagined applications highlight how observability and IT operations are also being reshaped by AI-first design principles. Rounding out the picture, Cleo's invoice payment and financing solution underscores growing pressure to modernize B2B financial operations, while Sage's acquisition of Criterion signals continued consolidation in the HCM space—together illustrating a market that is rapidly standardizing on AI-driven interaction layers even as vendors compete to redefine their category boundaries.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=P-5FOS9QamYQuestions for Panelists?

Send a textWhen evaluating WMS systems for 2026, it is essential to recognize that this is a structurally best-of-breed category rather than an extension of ERP or eCommerce platforms. This analysis deliberately excludes lightweight warehouse workflows embedded in broader systems, which are primarily designed to pass transactions downstream into a true WMS and lack the functional depth, orchestration complexity, and automation readiness required by serious distribution operations. True WMS platforms represent a category in their own right, with broader suites, richer integration patterns, and materially different architectural demands. Compounding this complexity is the diversity of operational models the category must support, from 3PL-centric environments focused on billing logic, client segregation, SLAs, and rapid customer onboarding, to manufacturing- and retail-centric value chains that prioritize production staging, kitting, reverse logistics, store replenishment, and omnichannel fulfillment. These differences are further reinforced by the technical segmentation of the category into WMS, WCS, and WES layers, with some vendors offering unified suites and others remaining purely transactional without deep integration into ASRS, robotics, conveyors, or advanced warehouse technologies—distinctions that materially affect long-term system fit and scalability.In this episode, our host Sam Gupta discusses the top WMS systems in 2026. He also discusses several variables that influence the rankings of these WMS systems. Finally, he shares the pros and cons of each WMS system.Video: https://www.youtube.com/watch?v=78YHLvbCbuARead: https://www.elevatiq.com/post/top-wms-systems/Questions for Panelists?

Send a textThis week's enterprise software developments underscore a widening gap between rapid AI-driven platform innovation and the unresolved execution risks embedded in large-scale ERP programs. On one side of the ledger, Mendix and OutSystems both advanced their agentic AI roadmaps with new releases aimed at operationalizing autonomous workflows, while ServiceNow's unveiling of its AI Experience, Sprinklr's new AI capabilities, and Braze's product enhancements at Forge 2025 reinforce how aggressively vendors across ITSM, CX, and marketing automation are repositioning around AI-first interaction layers. Salesforce's latest Slack updates and Upstream Works' enhanced agent desktop further extend this trend into collaboration and contact center operations, signaling that AI augmentation is now table stakes across front-office and service environments. In parallel, Plex's expanded connected worker integrations highlight how these same concepts are being pushed into manufacturing execution and workforce enablement, while Cleo's invoice payment and financing solution reflects growing pressure to modernize B2B financial operations. Yet this innovation narrative is tempered by Daedong USA's loss of an injunction in its ERP dispute—placing its $11.4 billion suit in jeopardy—which serves as a reminder that beneath the AI acceleration, legacy implementation failures, legal exposure, and governance breakdowns continue to create material risk for enterprises betting on large transformation programs.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=_Arr9GjwOBsQuestions for Panelists?

Send a textHCM operates under a different operational gravity, shaped by higher data sensitivity, greater regulatory exposure, and people-centric workflows that do not map cleanly to financial or supply chain logic. HR data carries a uniquely elevated risk profile, and processes such as payroll, benefits, compliance, recruiting, onboarding, training, and performance management introduce specialized data models and integration needs that demand purpose-built platforms. Adoption also follows a different maturity curve, with most organizations starting from basic payroll—often via a PEO or standalone system—and gradually layering in more strategic HR capabilities as workforce size and complexity increase. Because HCM spans multiple micro-segments and specialization layers that vary materially by industry, geography, and workforce composition, it must be evaluated as its own architectural layer, not merely as an ERP add-on, to ensure long-term system fit and operational resilience.In this episode, our host Sam Gupta discusses the top HCM software in 2026. He also discusses several variables that influence the rankings of these HCM software. Finally, he shares the pros and cons of each HCM software.Video: https://www.youtube.com/watch?v=LVe9TBkCoG0Read: https://www.elevatiq.com/post/top-hcm-software/Questions for Panelists?

Send a textThis week's enterprise software headlines highlight a market simultaneously accelerating into agentic AI while still wrestling with the structural and legal fallout of past transformation failures. On the innovation front, Genstore's $10M seed round, Tray.ai's launch of the Tray Agent Hub, and new agentic releases from Mendix and OutSystems underscore how aggressively vendors are repositioning around autonomous workflows and AI-first orchestration layers. ServiceNow's unveiling of its AI Experience and Plex's connected worker integration push the same narrative into IT service management and manufacturing operations, signaling that agentic concepts are no longer confined to experimental edges of the stack. At the same time, a parallel storyline of governance and execution risk is playing out, with Zimmer Biomet's $172M ERP lawsuit against Deloitte, Europe's continued delays fixing a troubled Oracle system, Daedong USA's faltering ERP injunction, and the EU Commission's investigation into SAP's practices reinforcing how fragile large-scale enterprise transformations remain. Together, these developments paint a bifurcated 2026 landscape: rapid platform innovation driven by AI ambition on one side, and unresolved accountability, regulatory scrutiny, and implementation risk on the other.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=m3VmbEsy5uQQuestions for Panelists?

Send us a textWhile most modern CRMs offer basic marketing automation, those native modules are typically optimized for simple campaign execution and lead nurturing and often lack the depth, specialization, and innovation velocity of dedicated platforms. This list therefore prioritizes best-of-breed systems that function as a true operational hub for marketing teams and demonstrate meaningful ecosystem penetration across data platforms, content systems, ad-tech tools, and analytics layers. Because integration complexity in this category is generally lower than in core transactional systems, a best-of-breed strategy is structurally viable, ensuring the platforms included are tightly aligned with the real-world needs of modern marketing organizations rather than serving as secondary feature sets within sales- or service-centric suites.In this episode, our host Sam Gupta discusses the top marketing automation systems in 2026. He also discusses several variables that influence the rankings of these marketing automation systems. Finally, he shares the pros and cons of each marketing automation system.Video: https://www.youtube.com/watch?v=88hYJ_rw3v4Read: https://www.elevatiq.com/post/top-marketing-automation-systems/Questions for Panelists?

Send us a textAI-native ERP platforms are fundamentally redefining what buyers should expect from enterprise systems, not just in how they automate work, but in how they are architected, implemented, and governed over time. In this independent, evidence-based review of DualEntry—one of the most visible AI-first ERP platforms—we move beyond vendor marketing to evaluate its data model, product design philosophy, investor alignment, market positioning, customer narratives, and community discourse, all through the lens of a real-world ERP selection project. The analysis then benchmarks DualEntry against both AI-native peers and traditional ERP platforms to surface where these systems deliver material advantages, where structural tradeoffs emerge, and what long-term risks may be accumulating beneath the innovation narrative. Designed for executives and ERP selection teams, the session provides a selection-ready framework to determine whether AI-native ERP platforms like DualEntry genuinely fit your business model, industry complexity, and growth trajectory.In this episode, Sam Gupta and Shrestha Dash from ElevatIQ, Andy Pratico from Essential Software Solutions, and Phil Coerper from Ringling Business Solutions conduct an in-depth independent review of a leading AI-native platform DualEntry.Video: https://www.elevatiq.com/events-and-webinars/dualentry-an-ai-native-erp-platform-an-independent-in-depth-review/Questions for Panelists?

Send us a textThis week's enterprise software news highlights a widening gap between glossy innovation narratives and the hard operational and governance realities shaping buyer risk. On the innovation side, BlackLine's launch of Verity for the Office of the CFO, Tray.ai's Agent Hub, Genstore's $10M seed round, and Blue Yonder's new TMS features underscore the accelerating push toward AI-enabled automation and orchestration layers across finance, integration, and supply chain. Versori's partnership with Fluent Commerce and Acumatica's 2025 R2 update further signal growing emphasis on ecosystem connectivity and incremental platform modernization. At the same time, the darker counterpoint is impossible to ignore: Zimmer Biomet's $172M ERP lawsuit against Deloitte, a major European city council's continued delays in fixing a failed Oracle system, and the EU Commission's investigation into SAP's practices reinforce how execution risk, vendor governance, and regulatory scrutiny are now front-and-center issues for enterprise buyers. Taken together, these developments reflect a market bifurcating between rapid AI-driven experimentation and escalating consequences for large-scale ERP missteps—raising the strategic stakes for both technology selection and transformation leadership.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=_tFlYu6W_iwQuestions for Panelists?

Send us a textThe top retail digital transformation trends for 2026 capture a fundamental shift from incremental modernization to structural re-architecture, driven by the collision of macroeconomic headwinds and on-the-ground operational strain. Geopolitical volatility, persistent inflation, and a cooling global economy are tightening capital discipline and reshaping risk tolerance, while margin compression, rising fulfillment complexity, and escalating customer expectations are forcing retailers to reengineer how work actually gets executed across merchandising, supply chain, and customer operations. This framework is intentionally practical, not theoretical: it helps retail buyers diagnose architectural fragility and sequence modernization investments with economic reality in mind; it signals to software vendors where R&D will generate durable market pull rather than novelty-driven noise; and it gives executives a forward-looking map of which platforms, data strategies, and functional ecosystems are accumulating strategic gravity as the industry resets.In this episode, our host Sam Gupta discusses the top 10 retail digital transformation trends in 2026. He also discusses how these trends would impact business models and the specific steps executives need to take as they plan their retail transformation initiatives. Finally, he shares the advantages for these strategies and how they would help navigate current macroeconomic headwinds.Video: https://www.youtube.com/watch?v=aN8BupegUZ4Read: https://www.elevatiq.com/post/top-retail-digital-transformation-trends/Questions for Panelists?

Send us a textThis cluster of announcements illustrates how enterprise software vendors are converging on monetizable AI, composable ecosystems, and domain-specific depth rather than headline platform reinvention. Product expansions such as BillingPlatform's RevenueIQ suite, Epicor's outcomes-based ERP AI agent, and BlackLine's Verity for the CFO signal a shift toward AI that is tightly anchored to measurable financial and operational outcomes. At the same time, M&A and alliances—including IFS acquiring 7bridges, Salesforce's planned acquisition of Regrello, QAD partnering with Esker, and Versori partnering with Fluent Commerce—reinforce a strategy of filling execution gaps through targeted capabilities rather than broad-suite sprawl. Underpinning much of this activity, Oracle's deployment of GPT-5 across its database and SaaS portfolio underscores how foundational AI services are becoming embedded infrastructure, while workforce and go-to-market expansions from ActivTrak and Capacity's acquisition of KLaunch highlight continued investment in productivity, adoption, and execution at the edges of the enterprise stack.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds, including the direction and roadmaps of each enterprise software vendor. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=KdCqxl1NXBIQuestions for Panelists?

Send us a textWhen evaluating the CRM category, our analysis intentionally moves beyond CRM modules embedded within ERP systems and instead focuses on best-of-breed CRM platforms and the full spectrum of capabilities that define modern customer engagement. This includes not only core operational CRM functions such as sales force automation and pipeline management, but also upstream marketing automation, downstream customer experience and service workflows, contact center operations, events, search, and the increasing convergence with CMS and website capabilities that anchor the digital customer journey. While vendors may brand these pillars as Sales Cloud, Marketing Cloud, or reposition them around AI- and agentic-workflow narratives, the underlying architecture remains consistent, and strategic orientation matters: some platforms are designed for specific micro-verticals with tightly integrated suites, while others pursue broad horizontal coverage. These choices materially affect extensibility, process design, and long-term fit, particularly across B2B versus B2C use cases, where many CRM systems struggle with complex B2B sales cycles—driving continued demand for low-code and no-code customization and deeper integration across CRM, eCommerce, and CMS ecosystems.In this episode, our host Sam Gupta discusses the top 10 CRM systems in 2026. He also discusses several variables that influence the rankings of these CRM systems. Finally, he shares the pros and cons of each CRM system.Video: https://www.youtube.com/watch?v=kBLUBdDuWQcRead: https://www.elevatiq.com/post/top-erp-systems/Questions for Panelists?

Send us a textEnterprise software vendors are tightening execution around AI enablement, workflow depth, and operational recovery rather than pursuing broad platform reinvention. Acquisition activity—from Sage moving to acquire Fyle, to SYSPRO acquiring DATASCOPE, Zendesk completing its acquisition of HyperArc, and Contentsquare acquiring Loris AI—signals a continued emphasis on capability-led expansion tightly aligned to core use cases. In parallel, AI product announcements from NetSuite, Sage Intacct, Zoho, and Zendesk emphasize connectors, agents, and embedded intelligence designed to improve productivity within existing workflows rather than displace them. Finally, the case of AAON underscores the operational reality behind these trends: ERP value is ultimately realized not through announcements or AI features alone, but through disciplined execution, stabilization, and long-term operational turnarounds—particularly in complex manufacturing environments where recovery often matters more than rapid transformation.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=uOdEBRue0MMQuestions for Panelists?

Send us a textBefore reviewing the top ERP systems for 2026, it is essential to align on how ERP systems are defined in this analysis: the focus is on individual ERP products, not the vendors that own them. This distinction matters because products within the same vendor portfolio can receive materially different levels of strategic attention, R&D investment, and roadmap momentum, which directly affects long-term viability and customer outcomes. A large enterprise vendor, for example, may maintain a mid-market ERP offering while concentrating innovation on a flagship platform, increasing buyer risk if the selected product is not core to the vendor's strategy. The list, therefore, spans organizations of different sizes and industries and groups systems into generic and prescriptive categories, each with distinct tradeoffs—prescriptive systems prioritizing faster implementations and tighter alignment to defined business models, and generic systems offering broader industry coverage and long-term flexibility. As each system is evaluated, emphasis is placed on size fit, supported business models, suite-centric versus ecosystem-driven integration approaches, and the balance between native functionality and partner-dependent capabilities.In this episode, our host Sam Gupta discusses the top 10 ERP systems in 2026. He also discusses several variables that influence the rankings of these ERP systems. Finally, he shares the pros and cons of each ERP system.Video: https://www.youtube.com/watch?v=ew0twrY1b6QRead: https://www.elevatiq.com/post/top-erp-systems/Questions for Panelists?

Send us a textERP and adjacent platform vendors are simultaneously deepening vertical specialization, expanding AI distribution, and accelerating ecosystem-led growth. M&A activity from Advantive acquiring PINPoint, SYSPRO acquiring DATASCOPE, and Sage moving to acquire Fyle reinforces a continued focus on capability-driven expansion rather than broad horizontal reinvention. Product and platform updates from Deltek, Rootstock Software, and NetSuite emphasize AI-assisted productivity, localization, and integration flexibility as table stakes for mid-market and upper-mid-market buyers. At the same time, distribution and partnership strategies—such as Pipefy partnering with Oracle, Sage Intacct listing AI agents on AWS Marketplace, and Versori partnering with SYSPRO—signal a broader shift toward ecosystem-led AI adoption, where value is increasingly delivered through connectors, agents, and composable services rather than monolithic ERP releases.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds, including the direction and roadmaps of each enterprise software vendor. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=gLp0RsgggwsQuestions for Panelists?

Send us a textBefore reviewing the top ERP vendors for 2026, it is critical to align on what “ERP vendors” actually represent in this analysis: companies, not individual ERP systems. This distinction is essential because most vendors operate multi-product portfolios that span different company sizes, industries, and deployment models, making vendor-level strategy and capital allocation far more predictive of long-term outcomes than isolated feature comparisons. Our evaluation framework, therefore, balances macro forces—such as market share, valuation signals, R&D investment patterns, and acquisition strategy—with micro forces, including product depth, functional coverage, and architectural direction across each portfolio. These dimensions are tightly interconnected; a vendor may have a flagship product that is thriving while adjacent offerings receive limited investment, creating materially different risk profiles depending on which product a buyer selects and how that product fits into the vendor's broader strategic priorities.In this episode, our host Sam Gupta discusses the top 10 ERP vendors in 2026. He also discusses several variables that influence the rankings of these ERP vendors. Finally, he shares the pros and cons of each ERP vendor.Video: https://www.youtube.com/watch?v=XpWhz5MbqTMRead: https://www.elevatiq.com/post/top-10-erp-vendors/Questions for Panelists?

Send us a textAI commercialization and regulatory scrutiny are reshaping the market. Product announcements from SAP, Unit4, Deltek, Sage Intacct, and NetSuite highlight continued investment in cloud distribution, verticalized functionality, and embedded AI—often via hyperscaler marketplaces and agent frameworks—while transactions such as SYSPRO acquiring riteSOFT and Advantive acquiring PINPoint reinforce the ongoing push toward capability-led M&A in manufacturing and asset-centric environments. Partnerships like Pipefy with Oracle reflect the race to operationalize generative AI beyond experimentation, while the antitrust ruling involving SAP and the shareholder investigation into Lamb Weston Holdings serve as a reminder that legal, regulatory, and governance forces remain an active counterweight to rapid innovation.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds, including the direction and roadmaps of each enterprise software vendor. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=JNRK47Sjt-UQuestions for Panelists?

Send us a textDigital transformation trends for 2026 reflect a convergence of sustained macroeconomic pressure and meaningful shifts in enterprise-level decision-making, requiring organizations to adopt a more disciplined, systems-oriented approach to technology and investment. While the external environment is expected to remain broadly consistent with 2025—marked by geopolitical volatility, tariffs, constrained supply chains, and modest economic growth—policy-driven forces around data sovereignty, regulation, and national security are increasingly reshaping cloud strategies, workload placement, and vendor risk exposure. At the same time, relatively stable interest rates reinforce a cautious capital environment where ROI, resilience, and operating efficiency take precedence over experimentation. Against this backdrop, enterprises are re-evaluating architecture, operating models, and software portfolios with a sharper focus on long-term viability, while vendors recalibrate product strategies to align with buyer demands for pragmatic value rather than speculative innovation.In this episode, our host Sam Gupta discusses the top 15 digital transformation trends in 2026. He also discusses these trends from multiple perspectives, including geopolitical, commercial, and behavioral. Finally, he shares what executives need to do to prepare for these trends.Video: https://www.youtube.com/watch?v=AVvT9ZmFam4Read: https://www.elevatiq.com/post/digital-transformation-trends/Questions for Panelists?

Send us a textAI-native ERP systems are rapidly reshaping the enterprise software landscape by challenging long-standing assumptions about how ERPs are selected, implemented, and evolved over time. As AI becomes embedded directly into configuration, development, and daily workflows, practices once viewed as risky—such as extensive customization, rapid iteration, or even building ERP capabilities in-house—are becoming increasingly viable. Rising commercial software costs are further forcing executives to revisit the traditional buy-versus-build calculus, particularly as AI-first platforms promise faster deployments, more adaptable architectures, and experiences tailored to specific operating models. However, the category remains early, raising critical questions around governance, scalability, reliability, and long-term support. In this context, Everest ERP's AI-first approach offers a practical lens into how AI-native architectures can accelerate time-to-value while redefining what buyers, implementers, and business leaders should expect from ERP systems over the next decade.In this episode, Sam Gupta hosts Sandeep Chopra, co-CEO, Everest, to discuss how AI  impacts ERP strategy for companies.Video: https://www.elevatiq.com/events-and-webinars/your-erp-strategy-is-about-to-break-ai-is-rewriting-the-playbook/Questions for Panelists?

Send us a textA mix of product launches, acquisitions, funding rounds, and legal developments illustrates how enterprise software vendors are simultaneously accelerating innovation while navigating increasing market and regulatory complexity. Salesforce's updates to Marketing Cloud Next and Agentforce 3, alongside new capabilities from Cordial and SAP, point to a continued push toward AI-driven engagement, automation, and cloud-native commerce experiences. Strategic acquisitions by Accenture and SYSPRO reinforce the importance of deep industry and manufacturing expertise embedded within digital transformation platforms, while Unit4's ERPx release on Azure and Campfire's Series A funding highlight momentum behind modern, AI-first ERP architectures. At the same time, antitrust scrutiny involving SAP and investor investigations such as the Lamb Weston case underscore the growing governance, compliance, and risk considerations shaping the enterprise technology landscape. Collectively, these developments reflect a market evolving on multiple fronts—technological, structural, and regulatory—at the same time.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds, including the direction and roadmaps of each enterprise software vendor. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=Jj8yp0QFWSoQuestions for Panelists?

Send us a textPublic sector organizations operate under a fundamentally different set of constraints and expectations than their private-sector counterparts, making CRM selection a strategic decision rather than a purely technical one. Before reviewing our Top 10 Public Sector CRMs in 2025, it is important to align on how success is defined in this environment, where accountability, transparency, and service continuity often take precedence over revenue growth or pipeline velocity. Government agencies, municipalities, and public institutions must support complex case management, constituent engagement, regulatory compliance, and multi-year programs, frequently within rigid budget cycles and procurement frameworks. As a result, public sector CRMs must prioritize governance, data security, accessibility, and long-term adaptability, rather than simply replicating commercial sales or marketing use cases.In this episode, our host Sam Gupta discusses the top 10 Public Sector CRMs in 2025. He also discusses several variables that influence the rankings of these Public Sector CRMs. Finally, he shares the pros and cons of each CRM system.Video: https://www.youtube.com/watch?v=6Rk74lc0LbYRead: https://www.elevatiq.com/post/top-non-profit-crms/Questions for Panelists?

Send us a textA wave of funding announcements, acquisitions, and product launches highlights how quickly AI, data, and customer engagement technologies are converging across the enterprise. Significant financings for PhysicsX, Vultr, and Vellum signal strong investor confidence in platforms that support AI-native workloads, applied intelligence, and modern infrastructure, while Capgemini's acquisition of WNS underscores growing demand for large-scale, technology-enabled business transformation services. On the customer and marketing side, deeper integrations and feature expansions from CallMiner, Hightouch, Insight7, Jasper, Oktopost, and Salesforce reflect a shift toward real-time intelligence, personalization, and content automation embedded directly into core CRM and contact center ecosystems. Collectively, these developments suggest the market is moving beyond point solutions toward tightly integrated platforms that combine data, AI, and execution at enterprise scale.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=SKJ7uZQ3sRAQuestions for Panelists?

Send us a textHigher education institutions operate in an environment where academic mission, financial sustainability, and long-term stakeholder relationships must coexist—placing unique demands on enterprise systems. Before reviewing our Top Higher Education CRM Systems in 2025, it is essential to clarify how CRM success is defined in this context, where engagement extends far beyond traditional recruitment or advancement functions. Universities must manage complex, multi-decade relationships with prospective students, current learners, alumni, donors, faculty, research partners, and governing bodies, often across decentralized colleges and departments. As a result, higher education CRMs must emphasize lifecycle visibility, data governance, cross-functional coordination, and compliance, rather than narrowly focusing on transactional interactions or short-term conversion metrics.In this episode, our host Sam Gupta discusses the top 10 Higher Education CRMs in 2025. He also discusses several variables that influence the rankings of these Higher Education CRMs. Finally, he shares the pros and cons of each CRM system.Video: https://www.youtube.com/watch?v=suOIiIoZDFARead: https://www.elevatiq.com/post/top-non-profit-crms/Questions for Panelists?

Send us a textRecent announcements across enterprise software, AI platforms, and services point to an accelerating convergence of intelligence, automation, and scale. Product expansions from Deltek, CallMiner, and Hightouch reflect a push to embed advanced analytics, personalization, and contextual intelligence directly into operational systems, while launches from Intellistack and Kognitos highlight growing demand for no-code and neurosymbolic approaches that reduce dependence on scarce technical talent. Strategic transactions such as IFS acquiring TheLoops and Capgemini acquiring WNS signal a broader shift toward end-to-end, AI-enabled business transformation that blends software, services, and domain expertise. At the same time, substantial funding rounds for PhysicsX, Vellum, and Vultr underscore continued investor confidence in platforms that support AI-native workloads, from applied engineering intelligence to workflow orchestration and cloud infrastructure. Collectively, these moves suggest the market is moving beyond experimentation toward integrated, production-grade AI capabilities embedded across the enterprise stack.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=NufAeaJoPwIQuestions for Panelists?

Send us a textSelecting the right CRM in the K-12 education sector is less about sales enablement and more about orchestrating complex, long-lived relationships across an entire educational community. Before we present our Top K-12 Education CRMs in 2025, it is important to align on what success looks like in this context—where the “customer” spans students, parents, teachers, administrators, district leadership, and external partners, each with distinct engagement cycles and data needs. K-12 organizations require platforms that can manage enrollment journeys, communications, compliance, and support interactions over many years, often under strict regulatory and budgetary constraints. As a result, CRM selection in this space prioritizes governance, data integrity, and lifecycle visibility over traditional pipeline management or revenue optimization.In this episode, our host Sam Gupta discusses the top 10 K-12 Education CRMs in 2025. He also discusses several variables that influence the rankings of these K-12 Education CRMs. Finally, he shares the pros and cons of each CRM system.Video: https://www.youtube.com/watch?v=VIIesikgPkoRead: https://www.elevatiq.com/post/top-non-profit-crms/Questions for Panelists?

Send us a textRecent product launches, acquisitions, and funding announcements underscore how rapidly enterprise software and AI platforms are evolving across both horizontal and vertical use cases. Vendors such as Orbit Analytics, Deltek, and Advantive are extending core operational solutions with deeper analytics, compliance, and decision-support capabilities, while companies like Pipefy, Aquant, Kognitos, and Intellistack are pushing AI further into everyday workflows through agents, retrieval-augmented conversations, neurosymbolic reasoning, and no-code automation. Strategic moves like IFS acquiring TheLoops highlight growing demand for AI-driven operational intelligence embedded directly into ERP ecosystems, rather than bolted on at the edges. At the same time, significant growth financings for PhysicsX and Vultr signal continued investor confidence in infrastructure and applied-AI platforms that can support increasingly compute-intensive, industry-specific use cases. Together, these developments point to a market shifting from experimental AI features toward scaled, production-ready capabilities tightly integrated with core enterprise systems.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds, including the direction and roadmaps of each enterprise software vendor. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=hw7jW3wPtFQQuestions for Panelists?

Send us a textInnovation districts sit at the intersection of real estate, research, community building, and economic development—making them fundamentally different from most commercial enterprises. Unlike traditional organizations with a single revenue engine or operating model, innovation districts are ecosystems designed to orchestrate universities, startups, investors, public agencies, and anchor institutions within a shared physical and digital footprint. Their success depends less on transactional efficiency and more on their ability to foster collaboration, attract talent, manage long-term stakeholder relationships, and translate research and entrepreneurship into measurable economic impact. This multi-stakeholder, mission-driven structure creates unique governance, funding, and operational complexities that require purpose-built strategies rather than off-the-shelf commercial playbooks.In this episode, our host Sam Gupta discusses the top 10 CRMs for Innovation Districts in 2025. He also discusses several variables that influence the rankings of these CRMs for Innovation Districts. Finally, he shares the pros and cons of each CRM system.Video: https://youtu.be/eBYRIZZ1zJoRead: https://www.elevatiq.com/post/top-non-profit-crms/Questions for Panelists?

Send us a textManufacturing ERP systems may appear similar on the surface, but their differences become stark once you look underneath—especially for industries where precision, engineering complexity, and compliance cannot be compromised. While many vendors promote similar modules, only specialized ERPs are architected to handle the rigorous demands of electronics, wire harness, and other engineering-intensive sectors. This webinar will unpack why industry-specific systems consistently outperform generic, one-size-fits-all ERPs, showing how they enhance traceability, strengthen real-time visibility, and seamlessly connect quoting, ordering, production, inventory, quality, and shipping into a unified operational flow. We'll explore how features like dynamic scheduling, embedded revision and configuration control, automated quality enforcement, and real-time WIP and material visibility are purpose-built—not bolted on—to support complex manufacturing. By the end, you'll clearly see how the right specialized ERP can improve accuracy, reduce errors, accelerate throughput, and ultimately drive profitability in high-stakes production environments.In this episode, Sam Gupta hosts Tanner Rogers, Director of Sales, Cetec ERP, to discuss the ultimate ERP playbook for Electronics & Wire Harness companies.Video: https://www.elevatiq.com/events-and-webinars/the-ultimate-erp-playbook-for-electronics-manufacturing/Questions for Panelists?

Send us a textThis week's enterprise technology updates highlight major movements across ERP support, AI automation, testing, analytics, and workflow orchestration. Rimini Street extended support for all SAP ECC 6.0 and S/4HANA releases through 2040, offering long-term stability for organizations navigating SAP's transition timeline. Zencoder launched Zentester, an AI-powered end-to-end testing agent designed to transform vibe coding into enterprise-grade engineering, while Acorn secured $12.3 million in Series A funding to accelerate its growth. Algolia introduced its MCP Server to empower developers, and Aravo enhanced its Evaluate Engine with new features to strengthen risk and compliance workflows. Avetta rolled out upgrades to the Avetta One platform, and Orbit Analytics expanded its GL Sense solution with new capabilities. Pipefy launched AI agents tailored for HR teams, Advantive released a new version of its statistical process control solution, and Aquant detailed its retrieval-augmented conversation technology—together showcasing how AI, automation, and modernization continue reshaping every layer of the enterprise software ecosystem.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=06EUjRBLHDAQuestions for Panelists?

Send us a textWhen evaluating the top 10 large-company CRMs in 2025, it's essential to ground the discussion in how we define this segment: organizations with more than 5,000 employees and over $1 billion in annual revenue, representing the true enterprise tier. Unlike startups, small businesses, or even mid-sized firms, large enterprises operate with global scale, complex geographic footprints, and deeply layered organizational structures that demand far more from their CRM systems. Their priorities include advanced territory and quota management, multi-layered sales and service planning, global data consolidation, and strict compliance with regulations across multiple jurisdictions. As a result, CRMs designed for this tier aren't simply expanded versions of mid-market solutions—they are built with entirely different architectural assumptions, offering deeper configurability, stronger governance controls, more sophisticated integration frameworks, and data models engineered to support highly interconnected business units operating across regions, languages, currencies, and regulatory environments.In this episode, our host Sam Gupta discusses the top 10 Large Non-Profit CRMs in 2025. He also discusses several variables that influence the rankings of these Large Non-Profit CRMs. Finally, he shares the pros and cons of each CRM system.Video: https://www.youtube.com/watch?v=FFtzoHQiqfgRead: https://www.elevatiq.com/post/top-non-profit-crms/Questions for Panelists?

Send us a textThe aerospace and defense industry operates in one of the most demanding environments, where compliance, traceability, and precision are non-negotiable—yet many manufacturers still rely on generic ERPs that were never built for aviation. As a result, they pour millions into customizations just to meet basic FAA, DoD, and OEM requirements, only to end up with fragile systems that struggle under the weight of cert linkage, serial and lot tracking, shelf-life controls, and calibration traceability. In this webinar, we'll break down the “Aerospace ERP Gap,” exposing the risks and costs of forcing generic ERPs into aerospace use cases, including the all-too-common “$2M customization trap.” You'll see how industry-built ERP platforms close this gap with out-of-the-box capabilities for MRO, manufacturing, and defense contractors—delivering compliance-ready workflows, integrated configuration management, and real-time visibility across every aircraft, tool, and certificate. Ultimately, these purpose-built solutions help organizations move from reactive and fragmented to unified and intelligent, without blowing budgets or stretching implementation timelines.In this episode, Sam Gupta hosts Ralph Merhi, CEO, ERP.aero, to discuss the inside of the aerospace ERP gap, the $2M cost of getting it wrong.Video: https://www.elevatiq.com/events-and-webinars/erp-aero-overview-webinar/Questions for Panelists?

Send us a textThis week brought a surge of AI-driven innovation across CX, martech, enterprise software, and development tooling. Treasure Data introduced five new AI suites aimed at elevating customer experiences, while Uniphore unveiled a suite of AI marketing agents and Zeta Global provided more details on its Zeta Answers platform—each reinforcing the rapid expansion of AI across customer engagement. In the enterprise and ERP ecosystem, Accenture launched its Distiller agentic AI framework, Precisely rolled out AI-driven automation for SAP ERP, and Rimini Street extended support for all SAP ECC 6.0 and S/4HANA releases through 2040, signaling major momentum in long-term ERP modernization and support. On the engineering and DevOps front, Zencoder debuted Zentester, an AI-powered end-to-end testing agent designed to turn vibe coding into enterprise-grade engineering. Meanwhile, Acorn secured $12.3 million in Series A funding to accelerate its growth, Algolia released its MCP Server to enhance developer productivity, and Aravo expanded its Evaluate Engine with new features—collectively highlighting how AI, automation, and modernization continue reshaping every layer of the enterprise technology stack.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=rrKYmqgnWMgQuestions for Panelists?

Send us a textWhen evaluating the top 10 mid-sized CRMs in 2025, it's important to anchor the discussion in how we define the mid-sized market: organizations with roughly 100 to 5,000 employees and annual revenues from about $100 million to $1 billion. While some vendors might loosely label this range as enterprise, its operational profile aligns more closely with a true mid-sized segment—complex enough to require mature workflows, multi-layer security, and structured organizational planning, yet not burdened by the extreme global compliance, multinational consolidation, or governance demands seen in large enterprises. This tier sits squarely between the lightweight needs of startups and small businesses and the heavy global operational requirements of enterprise firms. As a result, CRM systems built for mid-sized organizations strike a deliberate balance: they offer richer data models, stronger automation, and more advanced capabilities than systems targeted at smaller businesses, without introducing the excessive overhead or architectural rigidity common in enterprise-focused platforms.In this episode, our host Sam Gupta discusses the top 10 Mid-Sized Non-Profit CRMs in 2025. He also discusses several variables that influence the rankings of these Mid-Sized Non-Profit CRMs. Finally, he shares the pros and cons of each CRM system.Video: https://www.youtube.com/watch?v=KLnUew0p7iURead: https://www.elevatiq.com/post/top-non-profit-crms/Questions for Panelists?

Send us a textThis week's customer experience and marketing technology updates highlight a clear shift toward deeper intelligence, tighter collaboration, and more secure enterprise-grade platforms. CallMiner strengthened its conversational analytics footprint with the acquisition of VOCALLS, while Contentstack expanded its composable ecosystem by launching the new Data and Insights solution. Mosaicx introduced the next generation of its Engage platform, and Salesforce continued its march toward unified workflows by embedding Slack directly into CRM collaboration. In the government and regulated markets, Talkdesk achieved FedRAMP authorization for its CX Cloud Government Edition, signaling a major milestone for secure cloud CX. Meanwhile, Treasure Data rolled out five new AI suites aimed at enhancing customer experiences, Uniphore unveiled a new suite of AI marketing agents, and Zeta Global provided fresh details on its new Zeta Answers offering—collectively reflecting increased innovation and maturity across the CX and martech landscape.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=85vq3s9786EQuestions for Panelists?