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Allan Dib has helped several entrepreneurs add rocket fuel to their businesses through intelligent marketing. He is a serial entrepreneur who has founded, scaled and exited multiple companies, and a self-described rebellious marketer. He is the founder of Successwise and the #1 bestselling author of the book The 1-Page Marketing Plan. On this classic episode, Allan joined host Robert Glazer on the Elevate Podcast to share what so many companies get wrong about marketing, and how to get great results with efficiency and simplicity. Learn more about your ad choices. Visit megaphone.fm/adchoices
Episode Summary: In this episode of Practice Growth HQ I speak with Allan Dib, best selling author of ‘The One Page Marketing Plan'. Allan is a serial entrepreneur, rebellious marketer, technology expert and Founder of Successwise. He has started, grown and successfully exited multiple businesses in various industries; however, he is best known for his books The One Page Marketing Plan, and the soon-to-be released Lean Marketing. In this episode you'll discover Allan's method for simplifying your business marketing and condensing your strategy into one page, as well as why you're doing your patients a disservice if you're not making them aware of all the services available to them. If you'd like to know how to approach your marketing without feeling salesy or inauthentic, you'll find tons of value in this episode! What you'll learn: (03:22) Allan unpacks his entrepreneurial journey (05:25) The One Page Marketing Plan: How to gain clarity on your business marketing in 30 minutes or less (10:19) The 3x3 Grid: The importance of defining your messaging in as few words as possible (15:34) Going from brand awareness to sales conversion: Why capturing leads and nurturing through continuous marketing is essential (17:47) How to help your leads make a purchasing decision (21:13) Why you shouldn't be afraid to turn people away if you're business isn't the best fit for their needs (24:30) Why your patients are likely getting miffed if you're not making them aware of all of the services you offer (27:37) Recapping the nine simple elements of the One Page Marketing Plan (29:38) Why it's not the best service that wins in the marketplace; it's the best marketed service (32:05) Allan introduces his brand new book ‘Lean Marketing' (34:58) Simplifying your marketing infrastructure - why doing less will get you better results Plus loads more! Links and Resources: Website: https://www.successwise.com Books: The One Page Marketing Plan and Lean Marketing
Meet Ryan Snaadt, the owner of Snaadt Media Group - the driving force making video production accessible to businesses far and wide. A Midwesterner rooted in Iowa, Ryan kickstarted his entrepreneurial journey with a Christmas gift from his grandma - a GoPro - and a study abroad. Fueling his venture with a $500 Canon camera while juggling part-time work at Target, he turned his semester into a $10K success. Since committing to his business full-time in 2022, he's grown his passion into a thriving 95K-strong Facebook group for freelance videographers, a course helping videographers navigate the business side, and has just opened a physical location for his studio.In Episode 305 of Gathering The Kings, Ryan and host Chaz Wolfe clash minds over topics like fusing passion with business, the benefit of frugality in business equipment, and marketing strategies that buck the trend. Ryan also shares his experiences about starting with a GoPro, navigating a part-time gig to a successful full-time venture, and his commitment to scaling his knowledge over becoming a tech gear aficionado. Ready to unlock the door to a world of unconventional wisdom? Tune in now to this energy-packed episode!#entrepreneur #podcast #businessowner #entrepreneurmindset #marketingDuring this episode, you will learn about;[01:01] Intro to Ryan and his business[02:05] Ryan explains the motto of his business[03:38] What is the burning desire inside of Ryan that keeps him pushing for more?[06:01] How does Ryan suggest that business owners reignite their passion for their business?[08:05] The journey that has brought Ryan to where he is today[15:24] Ryan explains how he was able to do his corporate job and start a business at the same time[18:55] What is the next big goal that Ryan is aiming to achieve?[22:18] A good business decision that Ryan has made[24:16] How does Ryan emphasize frugality without sacrificing quality[28:36] Ryan discusses his marketing strategy[31:47] Which is more important to Ryan: marketing or sales?[38:01] Ryan's book recommendation[39:05] How does Ryan obsess over his family and business at the same time?[41:19] What advice would Ryan give to the younger version of himself?[43:03] How to connect with Ryan[45:18] Info on Gathering The Kings MastermindNotable Quotes"You must zig when your competitors zag - that's the whole point of marketing." - Ryan Snaadt"I believe many people exchange passion for a paycheck. However, I see a path to unify both in this world." - Ryan Snaadt"Marketing resembles fishing while sales are more akin to hunting. Marketing sets the groundwork, casts the net, and allows them to come to you." - Ryan Snaadt"Marketing is a sales function. If it's not adding to your bottom line, it isn't marketing. You're just keeping busy." - Ryan Snaadt"The truth is, you must always bet on yourself." - Ryan Snaadt"The intriguing thing about the power of 'no' is that it's often a 'yes,' but on your own terms." - Chaz Wolfe"While building, it's not always about the fun parts. There are challenges too." - Chaz WolfeBooks and Resources Recommended:Dib, Allan. The One Page Marketing Plan: Get New Customers, Make More Money, And Stand Out From The Crowd. Successwise, 2018.1-Page Marketing Plan: Dib, Allan: 9781989025017:...
“If you don't have a system…you are the system.” That's just one of Allan's brilliant gems from this conversation on creating a “marketing oil well” for your business. Income comes from assets, and there's one area right under your feet that's ripe for reinvention: your email newsletters and welcome autoresponder series. Listen in for the 5-minute tip that changed my business life, and tons of other juicy tips and ideas to make your business easier and more profitable. More About Allan: Allan Dib is a serial entrepreneur, rebellious marketer, and #1 bestselling author of The 1-Page Marketing Plan: Get New Customers, Make More Money and Stand Out From the Crowd. He has started, grown and successfully exited multiple businesses in various industries, and is the founder of Successwise.com, where the focus is on Mastering Marketing to fuel high-growth businesses. Key Takeaways: Consider augmentation vs. automation - we can create systems and save time while still keeping the relationships we're building personal. “The 30 seconds that follow the question, “What do you do?” is one of the most commonly wasted marketing opportunities. The response is almost always self-focused, unclear, and nonsensical.” Focus on the problem you help others solve instead. One is the most dangerous number in your business - having one key person, or product or channel, or anything else makes you fragile. ⭐️ Permission Slip: You're allowed to suck. To do good work and good marketing, and build a good business, you have to start at the bottom and suck at the beginning.
Allan Dib has helped several entrepreneurs add rocket fuel to their businesses through intelligent marketing. He is a serial entrepreneur who has founded, scaled and exited multiple companies, and a self-described rebellious marketer. He is the founder of Successwise and the #1 bestselling author of the book The 1-Page Marketing Plan. Allan joined host Robert Glazer on the Elevate Podcast to share what so many companies get wrong about marketing, and how to get great results with efficiency and simplicity.
Allan Dib is Managing Dictator at Successwise. Also: he's the bestselling author of The 1-Page Marketing Plan (Amazon's #1 global marketing book). I have basically memorized how this 1-page plan looks because I look at it so much. I have used it for my own business and for every single client I work with. Because it's simple AND powerful. Link to this book is at the end of the show notes. he's helped over 250,000 businesses around the world clarify their marketing strategy he's built several multi-million dollar businesses in the IT, telecommunications, and marketing fields Here's what we hit on: What does marketing mean to you; How much planning should you be doing with your marketing? (HINT: loose goals and tight systems); We dug deeper into the 1-Page Marketing Plan (e.g. why is it built this way, how are people using it really well); Top marketing trends every entrepreneur needs to be on top of; What marketing is working really well for you at Successwise; Some of the worst marketing recommendations; Allan talked about mistakes he made and how that led to his later success (HINT: marketing is NOT an event but rather a process); Cold outreach vs. Inbound (HINT: cold outreach is "hunting" and inbound is "farming"). You can reach Allan on LinkedIn: www.linkedin.com/in/allandib/ Find out more about Successwise: https://successwise.com/ Check out the 1-Page Marketing Plan book: https://www.amazon.com/1-Page-Marketing-Plan-Customers-Money-ebook/dp/B01B35M3SM For more content, subscribe to Modern Startup Marketing on Apple or Spotify (or wherever you like to listen). You can find Anna on LinkedIn: www.linkedin.com/in/annafurmanov or visit this website: www.furmanovmarketing.com Thanks for listening! --- Send in a voice message: https://anchor.fm/anna-furmanov/message
Allan Dib is a serial entrepreneur, rebellious marketer, technology expert, and #1 bestselling author. He has started, grown, and successfully exited multiple businesses in various industries. Allan grew his business from startup to four years later being named by Business Review Weekly (BRW) as one of Australia's fastest-growing companies. Websites, Links and Handles:*Free resource for your audience: The 1-Page Marketing Plan Canvas: www.successwise.com “Download The 1-Page Marketing Plan Canvas for Free”*If you want to acquire new leads and grow your business consistently, you need marketing. And if you're a small-to-medium-sized business with a limited budget, you need to be implementing direct response marketing (https://successwise.com/what-is-direct-response-marketing/). It's key to your business success.*Create your very own sophisticated marketing plan in 9 steps (https://successwise.com/what-is-a-marketing-plan/). We've even included five examples to get you started. The 1-Page Marketing Plan: http://successwi.se/book LinkedIn: https://www.linkedin.com/in/allandib/Facebook: https://www.facebook.com/successwise/ Instagram: https://www.instagram.com/successwise/
Vincent A. Lanci interviews a different entrepreneur from around the world on each episode. He records interviews in all industries to provide different perspectives. You never know which motivational journey will motivate you most. https://www.VincentALanci.com/ Want to know what it’s really like to be an entrepreneur? Well, you came to the right place! Hear real-life, authentic stories and accounts from entrepreneurs each week. Welcome to Episode #100! Thank you to all of the listeners for your continued support of this podcast platform.For the 100th episode and 11th episode of Season 6, Vincent A. Lanci brings on the one and only, Allan Dib.Allan Dib is the author of the best-selling book, 1-Page Marketing Plan. He is a serial entrepreneur and rebellious marketer. In his 20 years as an entrepreneur, he has built several multi-million dollar businesses in the IT, telecommunications, and marketing fields. His current venture is Successwise. As he puts it, he has made many mistakes, wasted thousands of dollars, and lost all his hair while trying to grow his first business. But, he also learned a lot. You will learn all about that and how he grew and successfully exited multiple businesses in various industries. One of his previous businesses was in the hyper-competitive telecommunications industry, where he faced heated competition from multibillion-dollar, multinational competitors. In four years, Allan grew this business from a startup to being named by Business Review Weekly (BRW) as one of Australia’s fastest-growing companies—earning a spot on the coveted BRW Fast 100 list.Get ready to level up your business endeavors, mind, and future with this incredibly inspiring entrepreneur. Host Name: Vincent A. Lanci Email: PodcastsByLanci@Gmail.com YouTube: youtube.com/channel/UCy0dil34Q5ILEuHgLVmfhXQ Instagram: instagram.com/yourfavoritemorningpodcast Facebook: facebook.com/YourFavoriteMorningPodcast/ Twitter: twitter.com/PodcastsByLanci LinkedIn: linkedin.com/showcase/what-its-really-like-to-be-an-entrepreneur/ Guest Name: Allan DibEmail: Support@successwise.comWebsite: https://successwise.com/LinkedIn: https://www.linkedin.com/in/allandib/Adventure by MusicbyAden | https://soundcloud.com/musicbyaden Music promoted by https://www.free-stock-music.com Sound Effect by https://www.free-stock-music.com Creative Commons Attribution-ShareAlike 3.0 Unported https://creativecommons.org/licenses/by-sa/3.0/deed.en_US Sources: Medium.com, LogoMaker.com
Everyone Hates Marketers | No-Fluff, Actionable Marketing Podcast
What is the One-Page Marketing Plan? If you've ever struggled with a lack of focus in your business, you're not alone. In this episode, we’ll uncover how you can beat Shiny Object Syndrome once and for all with a simple, practical system for marketing: The 1-Page Marketing Plan. Who is Allan Dib? Today we’re talking to Allan Dib from Successwise.com. He’s a serial entrepreneur and marketing expert who wrote the Amazon bestseller, The 1-Page Marketing Plan. Allan has come up with a breakthrough method for marketing your business in an easy, 9-step process that he reveals in the interview. How to Write a One-Page Marketing Plan 1. Select your ultra-specific niche target market It might seem counterintuitive, but you want to choose a target market that isn't very wide. And this is critical. When you go niche with who you're targeting, you'll end up with an audience with a lot of interest and depth in your market. 2. Craft a message your target market responds to This step is where you get into the minds of your audience. What is the one thing that’s keeping them up at night? What do they worry about at 3 a.m when they’re lying in bed thinking? Crafting your message is getting into the conversation that’s already happening in their mind. 3. Reach your prospects with advertising media Bridge your target market with your message via advertising media. This is the most expensive step to your marketing plan, and it can be done through digital marketing, Facebook ads, or Google ads. If you're doing offline marketing, your paid messaging is done through direct mail or print advertising. 4. Capture leads in an opt-in or a CRM Lead capturing is the process you must implement for saving your leads' contact information. You have to complete this step before you can start nurturing your leads... and convert them into paying customers. 5. Nurture those leads by following up You need a good method for following up. And if you're worried about pestering your audience? Don't be. Following up isn't about pushing an offer on your prospect when they don't want it, but it's about delivering tons of value. 6. Convert your prospect into a customer This phase is where you go from a prospect only knowing about you to trusting you -- and then spending money on your product. Once you deliver value, you can make an offer that is much more likely to convert. 7. Create your tribe by delivering a world-class experience Our goals in marketing are to take a step beyond the transaction. With an endless amount of options, people are seeking something special today. They want to buy from a company who can deliver a wow experience. 8. Increase your lifetime customer value It's much easier to convert an existing customer than a brand new customer. Increasing your lifetime value is about finding ways to increase the amount of money someone spends with you. But it's not about scamming people -- this step comes back to delivering massive value to your audience. 9. Orchestrate and stimulate a targeted system for referrals You can't sit and hope for referrals. Instead, you need to create a specific system where people expect that you have to give them referrals (or you have a defined process for requesting those leads and referrals). Listen to the Episode: Resou
The Darius Foroux Show: Master Your Productivity. Master Your Life.
One of the best strategies to build a career is to acquire valuable skills. I learned about this concept from How To Fail At Almost Everything and Still Win Big by Scott Adams. He calls this concept Talent Stacking (I don't like the word talent because it implies nature, I prefer skill because it implies nurture), and writes: “Successwise, you're better off being good at two complementary skills than being excellent at one.” You simply have more chance of career success if you have more skills. Think about it. If you're a one-trick pony, your opportunities are limited. But if you have multiple skills, you're simply more valuable. And that's what career success is ultimately about. It comes down to value. How much value can you give to people or organizations? “What Skills Will Make Me More Valuable?” 1. Productivity—My whole blog's focus is on productivity for one reason: When you're a person who can get shit done, you will always find a way. With solid productivity skills, you can learn anything. That's why I think it's the first thing we must learn because it makes developing all the other skills a lot easier. Put simply: Productivity is the mother of all skills. 2. Writing—The ability to translate your thoughts into words makes it easier to do our job. When you write in a clear and simple way, you can express yourself like very few people can. 3. Psychology—A basic understanding of why we do what we do can help us to understand ourselves and others. You don't have to become a therapist. As long as you know the basics of psychology, you're better at dealing with other people; and yourself. 4. Persuasion—This is the art and science of communicating in a way that resonates with people. When we're good at persuasion, we are better at leadership, sales, holding conversations, public speaking, at anything else that requires influencing others. Influence is more about effective communication than anything else. 5. Personal Finance—We often don't think about managing our money. But when we get closer to retirement, we think, “Why didn't I start earlier.” The time to start managing your personal finance is NOW. Thanks for checking out this episode! Get my eBook “Six Figure Pitching” for free. In the book, I share my 7 best email templates that you can use to increase your conversions, get published in top publication, and improve your email open rates. Get the book here: https://businessofblogging.net/six-figure-pitching/ ----------- Connect With Me Website: http://businessofblogging.net Podcast: https://dariusforoux.com/podcast/ Instagram: https://www.instagram.com/dariusforoux/ Twitter: https://twitter.com/DariusForoux Facebook: https://www.facebook.com/dariusforoux/
Share0 Share +10 Tweet0 What's working in 2019? How should we be marketing for best results? In this episode we had another chat with Allan Dib - serial entrepreneur , author, speaker and all round Marketing Wiz! Successwise was founded by Allan Dib. Allan is a serial entrepreneur, rebellious marketer, technology expert and #1 bestselling author. […]
Allan Dib is the Amazon #1 bestselling author of The 1-Page Marketing Plan: Get New Customers, Make More Money, And Stand out From The Crowd. With over 800 five-star reviews, this is one of the most relevant and powerful marketing books of the decade. By the end of this 40-minute episode, you'll learn: The secrets of direct response marketing Why you can't market like a big business How to brand yourself How to scale How to play the long game in sales How to get new customers Why you'll fail without a plan Why you need a specific offer to exclude people because your niche should be an inch wide and a mile deep. Visit Allan at SuccessWise.com and get his bestselling marketing book on Amazon if you are serious about growing your business this year.
Time to build Success and get Wise with the 1-Page Marketing Plan and much more with Allan Dib, today's newest co-host: Globally Recognized Marketing Expert | Bestselling Author Allan Dib has made it his life’s work to provide a framework for marketing small businesses. He’s proof that you don’t need a degree from a fancy university to become a highly-successful entrepreneur and sought-after business coach. You simply need to know how to consistently market your business better than your competitors. Through his lively and engaging discussions, Allan demonstrates how to take your business from just getting by to growing exponentially. Allan’s speaking focusses on how to formulate a marketing plan that attracts and retains new customers, and how to leverage technology to grow your business rapidly. Allan is the bestselling author of The 1-Page Marketing Plan: Get New Customers, Make More Money And Stand Out From The Crowd. An international success, his debut is Amazon’s #1 marketing book. It’s sold over 100,000 copies and (currently) has more than 700 5-star reviews. Through his online mentorship program and inner circle mailing list he’s helped to motivate and inspire small businesses across the globe to achieve success. Not only did his start-up in the hyper-competitive telecommunications industry earn him a coveted spot in Australia’s Business Review Weekly 100 Fast list, but he’s also been featured in Huffington Post, Medium and Inc., as well as on numerous business-focused podcasts, publications and conferences. On This Episode You Will Hear:[spp-timestamp time="00:30"] Introduction [spp-timestamp time="06:20"] Schooling, education and the role of being a great employee vs what it takes to learn and become an entrepreneur. [spp-timestamp time="10:55"] Coaching clients and trying to get them to write a marketing plan was easier said than done. [spp-timestamp time="22:05"] Allan defines what a brand truly should be defined as. [spp-timestamp time="25:45"] Remember the old Apple ad campaign, I'm a Mac, I'm a PC? [spp-timestamp time="31:25"] Allan is relaunching his new podcast. [spp-timestamp time="43:45"] Cleanup campaigns, oops my bad. It's important your entire team knows your values and what you stand for. [spp-timestamp time="47:55"] Make your support proactive rather than reactive. [spp-timestamp time="52:40"] Final Words You are not in the business of what you do, you are in the business of marketing what you do. - Quote [spp-tweet tweet="You are in the business of MARKETING what you do! #marketingplan @successwise "] Watch On YouTube:[youtube https://www.youtube.com/watch?v=njyDJpiYBOE] Co-Host Links and Resources: Successwise.com (http://www.successwise.com/) @Successwise on Facebook (https://www.facebook.com/successwise/) @AllanDib on LinkedIn (https://www.linkedin.com/in/allandib/) Get the 1-Page Marketing Plan on Amazon (https://amzn.to/2qQmnf3) Allan Dib's Author’s Page on Amazon (https://www.amazon.com/Allan-Dib/e/B01B715MGW/ref=sr_tc_2_0?qid=1536820025&sr=8-2-ent) @Successwise on Twitter (https://twitter.com/successwise) @Successwise on Instagram (https://www.instagram.com/successwise/) Mentioned Influencers:Pending Final Words:The best marketer wins every time. A lot of the time we focus on delivery a great product or a great service, and that's awesome! That's a customer retention tool. Before we think about customer retention, we have to think about customer acquisition. People only know how good you are once they've bought from you. Before they have bought from you, they only know how good your marketing is. So the best marketer wins, every time. Resolve to become a great marketer. Action Steps: (https://itunes.apple.com/us/podcast/livethefuel/id1150969758?mt=2) . More 5 Stars reaches
The Darius Foroux Show: Master Your Productivity. Master Your Life.
About three years ago, I made a discovery that changed the course of my career and life. I've been working many different jobs since I was 17. I also studied business and marketing, getting a bachelor's and a master's degree. In 2010, I started my first business. I acquired many different skills. And when I started my blog in 2015, I could use them to make an impact. When I read How To Fail At Almost Everything and Still Win Big by Scott Adams (https://amzn.to/2D4kDGo), I understood why that was. He calls this concept Talent Stacking (I don't like the word talent because it implies nature, I prefer skill because it implies nurture), and writes: “Successwise, you're better off being good at two complementary skills than being excellent at one.” On this podcast, I talk about WHICH skills I think are most important. P.S. Don't have time to read books? Try Blinkist, my favorite accelerated learning app, for FREE: http://blinkist.com/darius I use this app every day to learn something new. They create quality summaries of top non-fiction books. Want to get my free newsletter? Join here: http://dariusforoux.com
On this episode, Joseph Warren chats with courageous author and entrepreneur, Allan Dib about his new book, "The 1-Page Marketing Plan" and how you can use it to make your first $100K or next. Learn More: www.SuccessWise.com Get More: www.First100K.com Become A Patron of The Show!! Get Patron-Only Rewards
Learn why you need to commit yourself to be a marketer for your business to succeed Know why customer journey is important Learn how entrepreneurs resist the marketing ‘bright shiny object' syndrome Resources/Links: www.successwise.com Allan's Book - The 1 Page Marketing Plan Book Summary Allan Dib is a serial entrepreneur, marketer, technology expert and founder of Successwise. He has started, grown and successfully exited multiple businesses in various industries. His latest business was in the hyper-competitive telecommunications industry that went from startup to four years later, being named by Business Review Weekly (BRW) as one of Australia's fastest growing companies – earning a spot in the coveted BRW Fast 100 list. In this episode, Allan shares the practical and hands-on marketing strategies that he used to build and scale successful businesses. He also deep dived on the importance of commit yourself to be a great marketer to be able to sell your services better. Check out these episode highlights: 00:33 - Allan Dib's entrepreneurial and marketer journey 01:20 - Allan describes his ideal clients 01:45 - problems that Allan solves for clients who seek marketing clarity and wants to scale up 02:10 - symptoms clients experience with their ‘random acts of marketing' problems 03:22 - common mistakes that business owners do with regards to their marketing 05:27 - Allan's Valuable Free Action (VFA): Commit to becoming a marketer. 06:50 - Allan's free Valuable Action Resource (VAR): www.successwise.com 07:40 - Allan's most Valuable Free Tip (VFT) Tweetable Takeaways from this Episode: Have a good idea of the entire customer journey or the prospect journey, where does someone start off as a cold prospect who does not know, like and trust you and how do you take them to a system, they end up a raving fan customer of yours. Commit to becoming a marketer. Business is a team sport. You really cannot do it by yourself. Start with a coach build a team and do it in a professional way.
Learn why you need to commit yourself to be a marketer for your business to succeed Know why customer journey is important Learn how entrepreneurs resist the marketing ‘bright shiny object’ syndrome Resources/Links: www.successwise.com Allan’s Book - The 1 Page Marketing Plan Book Summary Allan Dib is a serial entrepreneur, marketer, technology expert and founder of Successwise. He has started, grown and successfully exited multiple businesses in various industries. His latest business was in the hyper-competitive telecommunications industry that went from startup to four years later, being named by Business Review Weekly (BRW) as one of Australia’s fastest growing companies – earning a spot in the coveted BRW Fast 100 list. In this episode, Allan shares the practical and hands-on marketing strategies that he used to build and scale successful businesses. He also deep-dived on the importance of commit yourself to be a great marketer to be able to sell your services better. Check out these episode highlights: 00:33 - Allan Dib’s entrepreneurial and marketer journey 01:20 - Allan describes his ideal clients 01:45 - problems that Allan solves for clients who seek marketing clarity and wants to scale up 02:10 - symptoms clients experience with their ‘random acts of marketing’ problems 03:22 - common mistakes that business owners do with regards to their marketing 05:27 - Allan’s Valuable Free Action (VFA): Commit to becoming a marketer. 06:50 - Allan’s free Valuable Action Resource (VAR): www.successwise.com 07:40 - Allan’s most Valuable Free Tip (VFT) Tweetable Takeaways from this Episode: “Have a good idea of the entire customer journey or the prospect journey, where does someone start off as a cold prospect who does not know, like and trust you and how do you take them to a system, they end up a raving fan customer of…Click To Tweet “Business is a team sport. You really cannot do it by yourself. Start with a coach build a team and do it in a professional way.” - @allandibClick To Tweet --------------------------------------------------------------------------------------------------------------------------------- If you want to acquire new leads and grow your business consistently, you need marketing. And if you're a small-to-medium-sized business with a limited budget, you need to be implementing direct response marketing. It's key to your business success. ---------------------------------------------------------------------------------------------------------------------------------
BankBosun Podcast | Banking Risk Management | Banking Executive Podcast
Bank Marketing Ideas in One Page by Alan Dib, Best Selling Author Introduction: False facts are highly injurious to the progress of science, for they often endure long; but false views, if supported by some evidence, do little harm, for everyone takes a salutary pleasure in proving their falseness. And when this is done one path towards error is closed and the road to truth is often at the same time opened, Charles Darwin. Kelly Coughlin is CEO of BankBosun, a management consulting firm helping bank C-Level officers navigate risk and discover rewards. He is the host of the syndicated audio podcast, BankBosun.com. Kelly brings over 25 years of experience with companies like PWC, Lloyds Bank and Merrill Lynch. On the podcast, Kelly interviews key executives in the banking ecosystem, provide bank C-Suite officers, risk management, technology and investment ideas and solutions to help them navigate risk and discover rewards, and now your host, Kelly Coughlin. Kelly: Greetings, this is Kelly Coughlin, CPA, CEO of BankBosun, helping bank C- suite officers navigate risks and discover reward in a sea of threats and opportunities. One of my favorite quotes of all times is attributed to Pablo Picasso “Good artists copy; great artists steal.” There is no better example of the quote I selected for this opening from Charles Darwin. He distinguishes between false facts versus false views. And there is no better example in the business world demonstrating the importance of distinguishing between false facts and views versus true facts and views than in the marketing world. That is the world of client acquisition, client retention and revenue creation. Today is an outright theft from the experience I have learned from others and their success and failures and through my own successes, and more from my own failures over my 25 years of experience in competing for revenues. Why revenues? Well, I have been in the workforce for 25 plus years as director of risks, a consultant, a CEO and CPA and of all the technically challenging brain burning problems I have had to face in my career, by far, I can honestly say, the most challenging and frankly interesting part of the business world is marketing and revenue creation or as Alex Baldwin said in Glengarry Glen Ross, Getting them to sign on the line which is dotted. Let’s consider the business plan. I have personally looked at hundreds of business plans and I have been responsible for authoring at least a dozen. A boat load of time is spent on the big picture things like, macro environment, management bios, competition, risk disclosure and financial projections, oh yes, those beautiful, wonderful financial projections. The problem with the business plan in general and the problem with financial projections in specific is, tons of work is spent on those things that are fairly predictable and controllable that really don’t determine the success or failure of the business. And not enough time is spent on the single greatest factor that determines the success or failure of the business plan. Revenue. Why? Management history, competition, expenses, let’s face it. Labor costs, cost of goods, occupancy costs, sales costs etc, they are all fairly easy to project and predict and so those get more than adequate attention. But revenues, the dreaded revenue projection, I think of the quote by sixth century Chinese poet, Lao Tzu. I don’t know if that was Sun Tzu’s father or something, but anyway, Lao Tzu said, those who have knowledge don’t predict, and those who predict don’t have knowledge. In the business plan, focus is put on those things that they can predict and those things that they can’t predict, well, let’s just say, it doesn’t get adequate attention. It’s the revenue side that is the most challenging and perplexing. And most business models and plans failed not because they missed their expense projections, they failed because of their revenue projections. They fail because they didn’t adequately and accurately project and predict how they are going to get customers in the door or drop their goods in the online shopping cart and purchase. I recently came across a book titled The One Page Marketing Plan. I listened to it first on audio book, driving from Kansas City to Minneapolis, and then I purchased it in hard copy. I strongly encourage you to do either, listen or read or both. The book is divided up into three sections, for the three phases in a sale cycle. The Before Phase - you are dealing with prospects, and the goal is to get them to know you and generate some interest in you. The During Phase - you are now dealing with a lead and the goal is to get them to like you and buy from you for the first time. And finally, the After Phase - you are dealing with a customer and the goal is to get them to trust you, buy from you regularly and refer a new business to you. It’s that simple. The book covers things like, the 80/20 rule and its derivative, 64/4 rule which I hadn’t heard, or put another way, why 96 percent of the stuff you do is a waste of time; how or why marketing is the biggest point of leverage in your business. The main thing I took from this book is the absolute importance to put attention and resource into marketing tactics, not just marketing strategy. I love the Sun Tzu’s quote, “Strategy without tactics is the long road to victory. Tactics without strategy is the noise before defeat.” This book does a brilliant job of focusing the importance of tactics. The author of this book is Allan Dib, and I reached out to Allan to see if he would be willing to do a three-part podcast series with me, and he said yes, where we can deep dive into these three phases of customer acquisition and retention. He too shares my commitment to helping small and medium size banks compete and win, and is willing to do whatever he can to help. I suggest you go to his website, www.1 (That’s the number one) 1PMP (Patrick Mary Patrick).com and get on his mailing list. He really does put some good stuff out there. The really cool part about Allan is, he lives in Australia, and most of us know that, well, Australia was settled by a bunch of convicts from the British, especially Irish, I believe, and so Allan is joining us from his prison cell in Botany Bay where he and his sixth generations have been serving out multi generation prison sentences for not paying their rent to a British landlord. Allan, are you there, and how is the reception in your center block dwelling? Allan: {Laughs] No, It’s so good, I am out on parole, so... Kelly: So you are out on parole, excellent, nice! Just to be clear, Allan is not serving a prison sentence. Well, Allan thank you very much for joining us. I appreciate it. Could we get right into it? Allan: Let’s do it. Kelly: Okay. I like your definition of marketing and the circus, tell me about that. Allan: This was one that I had come across and I might have read it, right out of a book but it basically gives you a good bird’s eye view of what marketing is, because if you ask 10 people what marketing is you’ll get likely 10 different answers, you know. Some will say it’s branding. Some will say it’s advertising. Some will say any number of different things. So I came across a really good simple jargon free definition of marketing. If the circus is coming to town and you paint a sign that says, Circus Coming To The Showground Saturday, that’s advertising. If you put the sign on the back of an elephant and walk into town, that’s promotion. If the elephant walks through the Mayor’s flower bed and the local newspaper writes a story about it, that’s publicity, and if you get the Mayor to laugh about it that’s public relations. If the town’s citizens go to the circus and you show the many entertainment booth, explain how much fun they will have spending money at the booth, answer their questions and ultimately they’ll spend lots at the circus, that’s sales, and if you plan the whole thing, that’s marketing. So basically, marketing is the planning of everything that takes a customer from not knowing you to becoming a customer and a raving fan. Kelly: And each of those items that you mentioned are tactics within that marketing strategy, correct? Allan: Absolutely! Kelly: You talk about why most business marketing fails, then you focused on large companies versus small companies, let’s talk about large company marketing and branding versus the smaller company marketing and branding. Allan: Sure, that’s a good one. It’s interesting that I have seen this mistake made many many times and it’s a way that small businesses basically lose a lot of money when it comes to their marketing. But basically, have a look at one of the large bigger competitors in their industry, they could be in any industry, banking for example, and they look at what some of the large companies in their industry are doing in terms of marketing and advertising. And very often it’s just sort of brand building kind of stuff. “Okay, well if my big successful competitor is doing this then I should do this as well” That’s where they sort of mix up the causation. So, why this is so erroneous is because large companies have a very different agenda when it comes to their advertising and their marketing than smaller companies. So large companies, they have a very very different agenda and they have very different goals to small businesses. So, for example, a few other things that they want to achieve when it comes to their marketing and advertising is pleasing the board of directors, pleasing shareholders, satisfying their superiors biases, satisfying existing clients preconceptions, winning advertising and creative rewards and then getting buy in from various committees and stakeholders. And then somewhere down the bottom is making a return or a profit, whereas for a small business, the only thing that matters is making a return or a profit on their advertising. So it’s just like if I was in the real estate development business and I looked at some of my bigger competitors, I had a look at high rise developers like, let’s say Donald Trump or someone like that, were doing. They build massive multi-storey buildings and if I was to use the same strategy and tactics as them I couldn’t afford to do that because I am a small developer and it doesn’t work if you do that on a small scale. I mean, you have to build the whole hundred floors for it to be a successful office building development, whereas as a small business, you maybe can afford to build half a dozen dwellings or so. You can’t build one hundred floors with six hundred units or six hundred offices. So you must understand that strategy and tactics change with scale. So if you are working on a larger scale, then yeah, you can afford to do branding and all these sort of exercises which may take years and may take millions of dollars to execute properly. But if you are working with a budget that is tens of thousands of dollars you have to have a very different tactic and strategy to get a return. Kelly: Would it be a fair statement to say that branding and direct response marketing are kind of the opposite extremes of a marketing tactic? Allan: Yeah, I would say that, although they do intersect. With direct response marketing the whole point of it is to get a response, first of all, and to also get a return on investment. For example, you want to spend $10,000 on a campaign and then you are able to measure it very well and you are able to say, look, we got 300 responses and on average we sold $1,000 each. And so you are able to quantify the exact money spent, the exact level of response and the exact return on investment. Whereas with branding, you sort of just want to get your name out there, you want to get a bit of awareness and then you help that down to attract that result in more sales. And again, like I said, making more sales may not even be your ultimate goal with branding, it may be just getting the name out there so investors can see and you’re out in the market place so that your boss has his superior and his superiors have their biases and preconceptions satisfied. Whereas, I tell small businesses the best sort of branding for a small businesses is sales. If you sell your product, that is the best form of branding for a small business, because realistically, branding is what happens after the sale, not before the sale. A lot of people think branding is kind of a thing that happens before the sale, it’s really something that happens after the sale. It’s when they experience your product and service and then they are able to connect with your business. Kelly: Okay, so is it a fair statement to say that at a minimum 80 percent of the marketing budget should be spent on direct response marketing and very little on this branding, mass marketing thing? Allan: Certainly, for small businesses. And as I mentioned, strategy changes with scale so if you are a business who is doing maybe one hundred million plus, maybe branding is appropriate. If you are operating on a smaller scale, and if you have got a marketing budget that’s not within the millions of dollars, and if you need to get results that’s not a few years away then certainly it’s wise to consider direct response marketing. Kelly: You have mentioned that targeting everyone with your product or services is a terrible idea. Why is excluding certain customers actually a good thing and why does being all things to all people lead to marketing failure? Allan: Yeah, now that’s a great question. So, it’s funny [inaudible -13:46] market is and very often, I would say, everyone, you know, they just don’t want to exclude anyone and they want the widest sort of audience. On the face of it, it doesn’t make sense because, you know, you want as many people as possible working with your business. You may have a business that realistically can work with anyone but that’s a very typical newbie marketing mistake, for a few reasons. First of all, it’s very expensive to target a very large group of people, everything to everyone. So you need to do basically, again, mass media marketing which small businesses is not only a waste of time because they just don’t have the budget and the fire power to get their message out broad enough to make a return. So that’s one of the reasons why it’s a real mistake for small businesses. The second reason is because it’s a principle in direct response marketing where you want the response to your ad to be, someone says, hey, that’s for me. They want to read an ad and it will be highly relevant to them because we are all exposed to so many advertising messages each day that our brain would go crazy if it paid attention to all of them. So our brain actively scans for things only if they are relevant to us and brings our attention to that. So if you make it too general it’s just going to get left behind by the person’s brain. So that you will want to read an ad and say, hey, that is for me. And, you know, you think about it, in life, so if you have injured your knee, do you want to go to just a general doctor or would you want to go to a knee specialist? In fact you have seen, say an ad for a knee specialist, when you have injured your knee, I mean , that is the perfect most relevant message at that time so that is going to get a much better response than, hey, we are a doctor, we do everything. Kelly: I like how you recommended, identifying your ideal customer and you even go so far as to creating an avatar or like a virtual representation of that customer. Why is that important? Allan: It’s very important because when you are crafting your message you want the message to be extremely relevant to your target market. Now, if you are a part of your target market, so let’s say for example you are creating an advertising campaign for plumbers, and you are a plumber, okay, well you understand the mindset of a plumber and you understand some of the challenges that you are having in the industry and so on and so forth, but if you are outside of your target market, so let’s say you are targeting lawyers and you happen not to be a lawyer then getting an understanding of the target market is absolutely critical and it’s the first thing you should be doing before crafting any kind of advertising campaign. You do research into the industry, research into their mindset, what’s keeping them up at 3:00 a.m., you know? Is it the fact that their billable hours are now reduced from what they were a few years ago? Is it that there is increased competition? What are the things that they are discussing at industry conferences? What are the things that they are concerned about? What are the threats coming up in their industry? So, if you can get into their mind and then craft a message that has happened to them then that’s going to be much much more relevant and will get a far far bigger response than something just general and vague. Kelly: So as part of that you came up with this personal fulfillment value to market place and profitability as being key to defining your target mix, as key to defining your target market. You call it the PVP Index, explain that to us. Allan: I usually tell them that there is essentially three factors you want to consider when selecting your target market. And when I say each of us selecting a target market, we are talking about that from an advertising and marketing prospective. It doesn’t mean that if someone outside of your target market approaches you and says, can I buy from you, that you say no. Of course, you can take other business outside of your target market but here we are talking about when you are building your marketing campaign and your marketing strategy, you need to have at the top of mind, very tight target market, and what are the best ways to define your target market. Because this is a place where a lot of people get stuck and confused and where they don’t know who they should be targeting. It is three factors, so we call them as an acronym, PVP. So “P” stands for Personal fulfillment, “V” stands for value to the market place, and “P” for profitability. So, if we go to “P” - So “P” is the personal fulfillment part so P, people who you enjoy working with, you know. If there is a target market that you hate working with and there is another target that you love working with, well, the obvious thing is to be working with the people that you love working with. I mean, no one wants to do a job that they absolutely hate. Personal fulfillment is certainly a big factor. It’s not the only factor. The next one is value to the marketplace. So, how much does this marketplace segment value your work. For example, if you were selling consulting services. So, for a business that relies on your type of consulting to make a profit, they value that extremely highly, whereas if you were targeting a very small business customer or someone who doesn’t really need your services then they place a low value on your work. So, you want to target someone who is willing and able to pay you the appropriate amount for your work. And lastly is Profitability. So that’s basically how much profit do you make from that target segment, because sometimes, I mean, revenue is obviously not the same as profit. And it’s critical to remember, it’s not about the turnover but it’s about the leftover. So sometimes, you know, I’ll find clients they maybe do a lot of revenue with a particular type of client that when you net, because of the high cost of servicing or the high cost of goods or whatever there is very little profit in the deal. So, these are three factors I encourage people to consider when considering their target market - personal fulfillment, value to the market place and profitability. Kelly: You know, the personal fulfillment and the profitability, the two “P’s” seem to be fairly easy to kind of value or measure. The tricky one in my mind is the “V” the value to the market, the “V” and the PVP. I mean, how much does the market value your product or services and how do you do that other than put it out there and see if they will pay for it. Because that’s kind of what you are asking, it is, how much you will pay for this, how much do you value it at? Is it 10 bucks an hour or is it 200 an hour? Allan: Yeah, absolutely. And part of everything that we do in the marketing prices, there is an element of test and measure. I mean, there is a research element so you may well go out in the marketplace and ask, look, with my type of product or service what would you be willing to pay? And surveys are great, but very often people give misleading information in surveys so there does need to be an element of test and measure. So, what I recommend is do a campaign to a target market that you think might be ideal and let the market, say, test small and then if you find you are on a winner you increase that and if you find that it fell flat, which often it does, you cut that. So you don’t go all in on one sort of gamble, it’s exactly like you would within an investment. You might part of your portfolio in that type of investment and see how it goes and if you are doing well then you might increase that leverage you have in that investment or if it’s not growing then you might cut that. Kelly: You mentioned that companies needed to define their USP, their unique selling proposition, which needs to answer, why should they buy the product and why should they buy it from you and not your nearest competition. These are the questions that should have clear and concise and quantifiable answers. Now, in financial services, which is where the banking world resides, products and services can in many ways be a commodity type product. In part of your book you mentioned that customer service and quality of products are really not features and benefits you can attach to your product to get differentiation because these are experienced after a purchase, so what can a bank, by example, do to get some sort of differentiation in an environment where it’s somewhat commoditized? Allan: Yeah, I get that question a lot, and like I say in the book, there’s really nothing new under the sun. I mean, before Apple came along there were computers and before Google came along there were search engines and all of that sort of stuff. So, there really is nothing new under the sun but we are not saying about coming up with a unique selling proposition. I am not saying invent something brand new that’s never ever been done on planet earth. It’s just a matter of being slightly different. And that can be in the way that you pack your product, that can be in the way that you price the product, it can be in the way that you deliver the product. So, I give an example in the book, there is almost nothing like a bigger commodity than coffee. So, you can get coffee for a dollar and you can pay five or six dollars for a coffee. And it’s funny, like, I have seen coffee shops that they just plop it in a paper cup and just give it to you for a dollar and then there is one that do things like coffee art and things like that and, you know, have all sorts of options and features and all of that and they charge five or six dollars for a coffee. So very often, not necessarily the core service that you, you know, are creating that’s unique, but it’s the way it is packaged or delivered or supported and all of that. And the reason why I say good service and good quality is not a unique service proposition because these things are just expected. I mean, for you to be competent and deliver good quality service and good quality support and all of that, those are things that are just basic and expected. In marketing, we are really trying to say, how can we attract people in this place. So, of course we want to retain them and make them very happy customers, and we do that after the fact but for the fact we need to have a way of attracting them. Kelly: Having a live customer service person could be a part of a USP, correct? Allan: Absolutely, absolutely, I mean, if your industry is full of people who do things in an automated way or in a way that customers don’t like and you are able to differentiate yourself in a way and service customers in a way that they prefer then, absolutely, but to differentiate and a potential to be a USP. Kelly: That’s what we have community banks that are residing in these local communities that are competing against the big banks that aren’t residing in these communities, having bricks and mortar of a live person, for instance, that they could talk to and not just a 1800 telephone line to reach the banker. I think that’s a pretty significant USP. Allan: I agree. Kelly: Okay, I am going to challenge you with a couple of things here. You mentioned five major motivators of human buying behavior, fear, love, greed, guilt and pride. Now here is your challenge. Can you render any off the cup ideas on how a banker could use each of these? How could they utilize fear in capturing clients? Allan: I think fear would be an easy one to motivate people and fear of loss especially is a huge motivator when it comes to motivating people. People are more motivated by fear of loss than the possibility of gain. So, if you are saying, look, invest with us and we have a special investment program where we limit the amount of loss that you are able to get or we guarantee that you won’t lose on a particular investment. I mean, that’s a big motivator and that’s a way that you can use fear in your marketing strategy. Kelly: Okay, love. Allan: Love, so that’s a big driver as well. And what’s one of the reasons that you may want to create investments and make a secure nest egg for the future and maybe love for your children and your family, make sure that they are taken care of. You could use that as a motivator to sell insurance policy, life insurance for example, to make sure that your loved ones are taken care of should the worst happen. Kelly: Okay, good one, greed. Allan: Well, that’s an obvious one with financial products as well. So, being able to show the client what they have to gain. The whole make money kind of industry is all revolving around the feeling of greed. Kelly: Okay, guilt. Allan: Guilt, for example, almost the opposite of the love ones. So can you take care of your love ones, are they able to be taken care of should the worst happen to you or are you protected in case of a loss of an income. Kelly: Alright, final, pride. Allan: Pride, that’s a huge motivator for a lot of people and one of the reasons why a lot of people want to be successful and do well financially is because they want to feel proud of themselves and feel proud of what they have accomplished. If you can show someone that they will be able to be proud of their accomplishments, I mean, that’s a huge motivator. Kelly: Alright, I want you to finish with, talk about the 80/20 and the 64/4 rule which I love this thing. Allan: Sure, I mean, a lot of people are aware of the 80/20 rule. And it basically comes from an Italian economist name Vilfredo Pareto, and often it’s called the Pareto principle. And that’s nothing new to a lot of people, but basically, it’s an amazing rule that holds true for almost anything. You know, for example, 80 percent of a company’s profit often comes from 20 percent of its customers, you know, 80 percent of road traffic accidents is often caused by 20 percent of drivers. Interestingly, this economist observed that 80 percent of wealth is actually owned by 20 percent of people. And it’s interesting, in the research for this book I looked at wealth distribution at chart and, in fact, despite new technology, despite everything that’s happened in the last 100 years this rule still pretty much holds true. So right now, if we look at 80 percent of the world’s wealth it’s pretty much owned by 20 percent of people. So that’s the 80/20 rule and it’s funny that the 80/20 rule can actually be applied to itself. So, if we take 80 percent of 80 and 20 percent of 20 we actually end up with the 64/4 rule. And again, I looked into the wealth distribution chart and sure enough if you look at, 64 percent of the world’s wealth is actually held by 4 percent of the world’s people. So basically, put another way, 64 percent of your fix comes from 4 percent of your causes. So about 96 percent of the stuff you do comparatively just doesn’t move to the middle, it’s almost a waste of time. It’s the 4 percent that you have done has resulted in 64 percent or more of your results. And this is where I encourage people to focus heavily at marketing, so because marketing is the 4 percent of things that you do in your business that can have a dramatic result, that’s the 64 percent plus result in your business. Kelly: And to be more specific, a direct response marketing is where you think the resources and attention should be spent, correct? Allan: Absolutely. Kelly: That’s terrific. Allan, I really enjoyed that. We’ll set up part two of the podcast to cover the During phase. What’s the best way for listeners to get in contact with you? Allan: To touch base on my website which is successwise.com. You can sign up for my mailing list and you will get a lot of free articles and good advice there. Kelly: Successwise.com, I’ll get that posted in the show notes as well. Okay, that’s it. Allan: Thanks Kelly. Kelly: Thank you Allan. We want to thank you for listening to the syndicated audio program, BankBosun.com. The audio content is produced and syndicated by Seth Greene, Market Domination, with the help of Kevin Boyle. Video content is produced by the Guildmaster Studio, Keenan, Bobson Boyle. Voice introduction is me, Karim Kronfli. The program s hosted by Kelly Coughlin. If you like this program please tell us. If you don’t please tell us how we can improve it. And now some disclaimers. Kelly is licensed with the Minnesota Board of Accountancy as a certified public accountant. The views expressed here are solely those of Kelly Coughlin and his guest in their private capacity and do not in any way represents the views of any other agent, principal, employee, vendor or supplier.