Podcasts about total quality

852: Technology executives within an organization are no longer solely regarded as a support function having had their responsibilities grow into key business decision-makers with a seat at the table. According to Total Quality Logistics (TQL) CIO Ryan Kean, tech execs are “business leaders first and technology leaders second.” In this episode of Technovation, Peter High speaks with Ryan about the massive growth TQL has experienced over the past few years and the elements of his strategy that have helped facilitate that growth. Ryan discusses the broader modernization of the logistics industry, the focus he has placed on people and talent development, and the importance of having a sound data strategy. He also shares the work being done to improve the business user experience for the clients TQL serves, the company's shift toward a product-oriented approach, and the interplay between automation and process innovation at the company. Ryan dives deeper into the Hackathons TQL hosts to bring about innovative ideas within the company, the advancements in AI that have come from those events, and the emphasis placed on celebrating the successes of talent within the company. Finally, Ryan looks ahead at the broader impacts of trends in emerging technologies and reflects on the keys to his career success.

Today, Robert and Francis take a closer look at one of Francis' 1995 publications called "the Total Quality Corporation".

Ryan Kean, CIO at Total Quality Logistics, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss rising to hyper-growth challenges, solving supply chain disruptions, high-touch 24/7 customer focus and more.

In this episode, I spoke with Amanda “Jo” Erven about Total Quality Auditing. Jo discussed how one of internal audit's goals should be to do fewer audits. Identifying errors after the fact? Too late. She also had excellent points on how internal auditors can do work that really adds value and eliminates waste. Listen in to find out more! Her website: https://www.auditconsultingeducation.com/ Total Quality Auditing book: https://www.auditconsultingeducation.com/product/tqa-book/

Alessandro e Riccardo parlano delle ultime notizie del settore delle startup italiane e, in occasione della giornata internazionale del caffè, insieme a David Brussa, Total Quality and Sustainability director di illy, esplorano questo interessante settore per capire come la filiera di questo prodotto stia affrontando la sfida della transizione verso la sostenibilitàAscolta la nuova stagione di Tyranny, il podcast di Will che racconta con ironia le storie dei tiranni del mondo: https://shor.by/6wVq

In this month’s episode, host Louise Chester is joined by David Brussa, Total Quality & Sustainability Director at illycaffè, who shares about the company’s strong Italian tradition and values, as well as the steps they are taking to “walk the talk” on sustainability.

A lot of people talk about living a quality life, but Guido Balocco truly did, both personally and professionally. Guido grew up in Northern Italy, learning the concepts of hard work that permeated the region. As a young man he competed in world-class auto racing. Soon after, he ended up the CEO, and eventually the owner, of Persol, the Italian luxury eyewear brand that was bought by giant Luxottica in 1995. There, he stressed the idea of “total quality”, everything from the glasses themselves to the highest-quality t-shirts the company would use in marketing efforts. In his 50s, Guido moved his family to the United States, settling in Miami where he led the Edward Beiner Group with the namesake founder, a company they finally sold just two years ago. Now as a retiree, Guido is focusing on the next phase of his “total quality” life, spending time with grandchildren, traveling, and getting back into his passion of racing cars.

Kevin Brittan is an exceptional 4-year account executive at Total Quality logistics. He has built a $200,000+ annual income off of effective sales techniques, logistics knowledge, and applied experience. Kevin is a skilled teacher as well. He has introduced multiple trainees into the program at Total Quality. all of which have had instant success. Kevin also has grueling negotian techniques that are moral and fair, while still being effective. Having worked at TQL, I highly recommend Kevin, his Boss and co-workers do as well. please welcome the Sr. Supply Chain Executive and my personal friend Kevin Brittan!

Patty Lloyd  is a driven and Goal Oriented person with a strong work ethic. Focused on healthy, high performing projects and pushing the construction industry forward. Patricia Lloyd is a project coordinator and sustainability advocate with more than 18 years of experience in the construction industry, along with 15+ years of experience coordinating sustainable projects. As a construction professional fluent in sustainability, she provides direction to owners, colleagues, and subcontractors in planning, coordinating, and executing LEED project criteria. She regularly creates LEED scorecards and sustainability plans for Leopardo's projects seeking LEED certification and excels at exceeding sustainability goals set during the planning phase of a project. As co-chair of Leopardo's Total Quality management Sustainability Committee, Patricia works to continually improve sustainability practices and education within the company and on their projects. She is active in the green building community locally, and nationally. She recently ended a 5 year term on the Board of Directors of Illinois Green Alliance, a U.S. Green Building Council Chapter in which she served as an officer in the following roles: Governance Chair, Secretary, Vice Chair, Board Chair, Ex-Officio Chair. She currently serves on the steering committee of Building Green's Sustainable Construction Leaders, is on the Illinois Green Alliance Standing Programs Committee, and is the Chicago Ambassador for the International Living Future Institute.   Show Highlights USGBC Technical Advisory Groups (TAG) are really influential within LEED to guide future iterations and exceptions of LEED.  The trifecta of renewable energies. ESG is a launch pad and a motivator for firms to engage in meaningful work.  Seeing the positive environmental impacts of green buildings. Good options on building healthy buildings you should read up on.  Finding the “sustainability sweet spot” for your company. ESG in AEC is taking the world by storm. Why do existing buildings have a huge piece to play in the future? “Don't be afraid to fail. There are so many doors that opened for me because I was willing to throw my hat in the ring, several of which I didn't even think I was remotely qualified for, but clearly at the end of the day, I was. Don't be afraid to fail, throw your hat in the ring, see what's out there.” -Patty Lloyd   Patty Lloyd Transcript   Patty Lloyd's Show Resource and Information Linkedin Leopardo Companies Tribe of Mentors   Connect with Charlie Cichetti and GBES Charlie on LinkedIn Green Building Educational Services GBES on Twitter Connect on LinkedIn Like on Facebook Google+ GBES Pinterest Pins GBES on Instagram   GBES is excited our membership community is growing. Consider joining our membership community as members are given access to some of the guests on the podcasts that you can ask project questions. If you are preparing for an exam, there will be more assurance that you will pass your next exam, you will be given cliff notes if you are a member, and so much more. Go to www.gbes.com/join to learn more about the 4 different levels of access to this one-of-a-kind career-advancing green building community! If you truly enjoyed the show, don't forget to leave a positive rating and review on iTunes.  We have prepared more episodes for the upcoming weeks, so come by again next week! Thank you for tuning in to the Green Building Matters Podcast!   Copyright © 2021 GBES

Second

Total Quality People#

We are not talking about the buzz word "quality audits" or how to audit Total Quality Management (TQM) processes, but instead how to incorporate TQM principles into the internal audit activity to add real value to our customers. Just as the TQM principles have changed the manufacturing processes, as proven methods to increase quality of goods and profit in organizations, a TQA mindset will increase the quality of audits and ensure you are meeting customer needs, continuously improving, and positively affecting management and culture. Learn the six things you need to do to start incorporating TQA in your audit activity. Jason Mefford is joined by Amanda "Jo" Erven, the President and Founder of Audit Consulting Education, LLC a firm specializing in progressive Internal Auditing and managment consulting. You can get a copy of her book: "Total Quality Auditing: How a Total Quality Mindset Can Help Internal Audit Add Real Value" on Amazon or her website: auditconsultingeducation.com. If you'd like to attend Jo's monthly webcasts on Total Quality Auditing, you can learn more at totalqualityauditing.com  For complete show notes and links to downloads, visit: http://www.jasonmefford.com/jammingwithjason/  Interviews and discussions (jam sessions) relevant to Chief Audit Executives and professionals in internal audit, risk management, and compliance. Jason Mefford is a Rock Star - Internal Audit, Risk Management and Compliance. He helps Chief Audit Executives (CAE) and professionals with technical & soft-skills training and coaching to navigate the mine fields of audit, risk and compliance in organizations. http://www.jasonmefford.com  and http://www.meffordassociates.com 

Credit title: Subject Matter Expert: Hubertus Davy Yulianto, S.T., M.T. Dokumenter: Binus University Uploaded by: Knowledge Management and Innovation Binus University

Harry Kenworthy has authored articles on Total Quality in Quality Progress and Purchasing magazines and several articles in Government Finance Review: “Getting Started with Lean”60, “A Guide to Starting the Lean Journey”61, and “Blending Agile and Lean Thinking for More Efficient IT Development”62. He worked previously in several manufacturing organizations, serving as process engineer, general foreman, operations manager, division manager, group vice president, and lastly as vice president of manufacturing. Harry has worked in industries including copper & brass rolling, tube and bar mills; printed circuit boards; custom plastic molding; and his last tenure was 26 years at Rogers Corpo- ration which served a variety of markets and technologies. He was responsible for the Rogers worldwide Lean Six Sigma effort and left to devote full time to his consulting firm in 2004. His consulting organization, QPIC, LLC63, focuses on clients im- plementing Lean Management Systems in over 20 states with state government agencies, counties, cities, and large K-12 school systems. Harry has a B.S. in Materials Engineering from Rensselaer Poly- technic Institute (RPI), and an M.B.A in Finance from Syracuse University. Harry and his wife Elaine reside in Connecticut. This chapter is excerpted from his upcoming book: Lean Government Now - We Can Do This!

Nelson Griffin is the Senior Vice President of Supply Chain for Red Lobster Seafood Company based in Orlando, Florida. In his current role, Nelson is responsible for leading all the supply chain related activities for the world’s largest casual dining seafood restaurant company which operates restaurants throughout North America. Nelson manages a team of 30 that is responsible for over $900 million of food, beverages, and all supplies including kitchen equipment, product distribution and travel services for over 700 units. In addition, Nelson oversees the Total Quality department that is responsible for food safety, product quality and restaurant inspections. Nelson is originally from Kansas City, Kansas and a veteran of the U.S. Navy. After his military service, he attended Eastern Oklahoma State College and completed his B.S. in Business Management through the University of Phoenix. Nelson and his wife, Teresa, currently reside in Orlando, FL and are the proud parents of two sons and a daughter and even “prouder” grandparents of an 8-year-old grandson. Two keys to Nelson’s success have been his constant striving to be the leader of choice and his continued desire to help others be the best they aspire to be. He says, “If you take good care of your team members, they will take care of your customers.”

Today's episode features Kai Haley, Lead of Design Relations and the Sprint Master Academy at Google. We talk about design sprints and building a “sprint culture” as well as a much bigger question: The need for ethics in design. If you can build anything, faster, it's a kind of super power. And with great power comes great responsibility. While you might have heard Spider-Man say that, it also made me think of my favorite Plato's Dialog, Gorgias, which points out that power without knowledge of good (and evil) is pretty dangerous. Kai believes that training a sprint master means giving them the tools to keep people honest and mindful of their choices. What I really love about this episode is how open, honest and humble Kai is about how hard this work is. The Sprint can make it seem like solving big challenges is simple – all you need is five days and Google's list of activities – widely available on the internet! (and in the show notes!) But Kai makes it clear that any attempts to “copy & paste” the Sprint (just like any new way of working) into an organization will experience some turbulence. Adopting a new way of work can create a wave of change that will ripple out into the organization. To find sustainable success means changing rewards and recognition practices, building training and management support and lots and lots of flexibility and patience. We don't get into the basics of the design sprint in the interview so I'll say a few words of background. A design sprint is a structured process for getting a group of people to get together and make a big decision in a shorter—than—normal period of time. Sprints are a general term in use in Agile software development for some time and they have become really popular in the digital product design world as User Experiences Designers have had to contend with the spread of Agile in the world. In the last few years Google has developed an approach to design sprinting that blends parts of design thinking and parts of Agile into a powerful structure; building a clear, compelling narrative thread in the process. Inside Google, sprinting has developed into a key part of their culture, and the world is starting to take notice – starting with the NY Times bestselling book “Sprint” by former Google Ventures employees Jake Knapp and John Zeratsky who took their own unique flavor of the Sprint and wrote a clear, thorough, check-list approach to the method that made it seem simple enough for anyone to try. While it's often shorter inside Google and other organizations, the canonical structure is a five-day workshop that opens up a key challenge for a group or a company, explores several options to solving it and closes the loop with user research. Often workshops (that people like me run) *can* wind up feeling like Innovation Theater. Workshops can help teams get clear on a strategy and excited about big ideas. But those ideas can fade once the workshop ends. The ideas and the excitement get lost inside the organization. People who weren't there can question the validity of the ideas and power of their shared conviction. The Sprint format helps a workshop gain momentum and power though a key difference from the average workshop. For Kai, the key distinction between a workshop and a sprint is that a sprint develops a prototype and puts it in front of customers to get feedback on a key idea. A sprint helps end debate with evidence – and helps continue the conversation long after the workshop. The Sprint makes use of the Conversation OS in some interesting (and totally unintentional) ways – pulling on a few key levers of conversation design:  The cadence of work is sped up to force a decision and to create positive pressure, all while holding the work within a clear and powerful narrative thread. The visual map of the 5—day process helps get teams bought in on the power of working this way, establishing clear goals and agreements – regardless of how tough the middle of the week-long workshop gets, there are customers being recruited to test out the ideas, making it harder to give up and loose momentum! Pair this episode with a few others for a ricjer perspective on thes issues: - Dee Scarano, who's a Design Sprint Trainer and Facilitator at AJ and Smart, for more background on the sprint and being an awesome facilitator -Alistair Cockburn, one of the original Agile Signatories, if you're new to agile or want to go deeper into it -Daniel Mezick, who uses a unique, open-space approach to bring agile practices into organizations at scale You can find links for all of this and more in the show notes! Thanks for listening! Enjoy the show…and if you do, please take a moment and leave a review on iTunes. Google Sprint Kit https://designsprintkit.withgoogle.com/ GV Sprint on Medium https://medium.com/@gv.com Sprint Stories on Medium https://sprintstories.com/ The Sprint Book https://www.amazon.com/Sprint-Solve-Problems-Test-Ideas/dp/1442397683 Plato's Gorgias https://www.sparknotes.com/philosophy/gorgias/summary/ Gransfors Bruk Axes: We have unlimited responsibility for Total Quality. https://www.gransforsbruk.com/en/about/corporate-responsibility/ Changing the Conversation with Sprints https://medium.com/google-design/changing-the-conversation-with-design-sprints-3ba776145468 The Conversation OS Canvas http://theconversationfactory.com/downloads/  Everyday Design Sprints with Dee Scarano http://theconversationfactory.com/podcast/2018/8/3/everyday-design-sprints-dee-scarano-aj-smart Agile and Jazz Dialog with Alistair Cockburn http://theconversationfactory.com/podcast/2017/7/19/alistair-cockburn-on-the-heart-of-agile-jazz-dialog-and-guest-leadership Agile as an invitation to a game with Daniel Mezick http://theconversationfactory.com/podcast/2017/6/23/dan-mezick-on-agile-as-an-invitation-to-a-game

IL #284: What Is the Point of Total Quality? Do the Right Thing, For the Right Reason, the First Time!

Thank you for downloading, listening and subscribing to Business Inspires, a TriVillage Chamber Partnership podcast, presented by The Village of Marble Cliff. Brett Johnson from Circle270Media Podcast Consultants steps in for Michelle during this episode to speak with John from the Total Quality Logistics (TQL) at the 2018 Digfest. TQL is the second-largest freight brokerage firm in North America. TQL connects customers with truckload, LTL and intermodal shipping needs with carriers that have the available capacity and service offerings. Our ability to connect customers to our network of more than 65,000 carriers creates greater efficiency in transportation and keeps the economy moving. The combination of our industry-leading technology and unmatched service has been the key to our growth, plain and simple. https://www.tql.com/ (https://www.tql.com/) Thank you for downloading, listening and subscribing to Business Inspires, a TriVillage Chamber Partnership podcast, presented by The Village of Marble Cliff. With more than 60 years as an integral part of the Grandview, Upper Arlington and Marble Cliff communities, the TriVillage Chamber Partnership is dedicated to a singular purpose - the success of the business community. To schedule a guest appearance, or find out more about sponsoring Business Inspires, send an email to stephanie@chamberpartnership.org Please take a moment to rate and review our podcast in Apple Podcasts. That helps us spread the word about Business Inspires! Here's how - http://pleasereviewmypodcast.com/businessinspires (http://pleasereviewmypodcast.com/businessinspires) http://chamberpartnership.org/ (http://chamberpartnership.org/)

Jay Arthur, President of KnowWare International, has 21 years of experience helping companies solve problems of delays, defects, and deviation using Lean Six Sigma. Jay shares it’s a journey of learning how to make improvements. To take your business to the next level, you’re going to need some data about defects, delays and deviation, which are the silent killers of productivity and profitability. Once you start to analyze and start to be able to pinpoint exactly what’s broken and where to fix it, your business smooths out and gets better. Watch the episode here: Listen to the podcast: Using Lean Six Sigma To Solve Problems Of Delays, Defects And Deviation with “The KnowWare Man” Jay Arthur   We’re here with Jay Arthur known as the KnowWare Man in Denver, Colorado. He’s the President of (https://www.qimacros.com/spc-software-for-excel/index2.php?utm_expid=8009240-48.NlTuaYIbRsuGSjerj7Skrw.1&utm_referrer=https%3A%2F%2Fwww.qimacros.com%2F) . Jay, it’s a pleasure to have you on Business Leaders Podcast.  Thanks for having me. How did you get started?  I spent 21 years in the phone company building software and everything from mainframes to mini computers to microcomputers. About 1989, our VP of Technology decided that he wanted to get involved with Total Quality Management, which was the early version of Six Sigma, so that’s what we did. It turned out it was a journey of learning how to make improvements. Most people think of Six Sigma as performance improvement. It’s really what it is. The “Six Sigma” word came out of Motorola. They invented that term. Over at Motorola University, it says, “In God we trust. All others must bring data.” Most people get successful in business through gut feel, common sense, trial and error. Consequently, they get good at it through just nuts and bolts stuff, but to take your business to the next level, you’re going to need some data about defects, delays, and deviation, which I call the three silent killers of productivity and profitability. Once you start to analyze and start to be able to pinpoint exactly what’s broken and where to fix it, your business smoothens out and it gets better. Lean Six Sigma: Combining Six Sigma Quality with Lean Production Speed In the phone company, the odd thing was Six Sigma was always considered to be about the manufacturing, not about service industries like telephony or healthcare, whatever it is. One of the biggest complaints I get from people is they say, “Six Sigma, isn’t that just for manufacturing?” I go, “No.” “Do you have a process? Does it do things? Do you have errors and mistakes and stuff?” “We can fix all that with a little bit of data.” I got involved with that and we learned how to not successfully implement Total Quality because after five years in the quality department, they shut down the quality department because most of them weren’t delivering any returns. I’ve been working with the head of finance and she had this problem. All of a sudden postage costs went up $20 million in one year. I got a little bit of data and started to do some analysis. I don’t know if you remember back in the ’90s, everybody was putting up their own little mom-and-pop long distance company, and we offered to put that on our bill. If you put enough mom-and-pop things on a bill, the bill increases in price by $0.23 or whatever it was back then. Those $0.23 and three-ounce rates added up to $20 million in a given year because we send out like 20 million bills a month. We’ve got 150,000 of them back because they had the wrong address. That’s a different problem. That’s a type of waste and rework. Even in my little company, we have things that come back because we don’t have the right address. All of these things start to add up and...

In this week’s episode of the Sailing to Success Podcast Show, Lyndsay Phillips interviews Keith Lee. Keith is a management coach and business owner. He was a sales rep with Thompson Marketing Service and worked his way up to president and owner, which is where he learned about Total Quality and went on to create his own leadership system.

Join us each week as experts help us explore issues shaping the world of work. The TalentCulture #TChat Show is back live on Wednesday, February 12, 2014. #TChat Radio starts at 6:30 pm ET (3:30 pm PT) and the convo continues on #TChat Twitter chat from 7-8 pm ET. Last week we talked about finding your core genius, and this week we’re celebrating Valentine’s Day the “world of work” way. Yes, the figurative and hopefully perpetual Valentine’s Day at work — employers loving their employees so they’ll love them back. Showing employees a little love goes a long way. Really. Make it clear you care by supporting their well-being with robust workplace wellness programs. By supporting employees’ Total Quality of Life both at work and home, you’ll improve engagement and retain loyal people who go the extra mile.  Join #TChat co-creators and hosts Meghan M. Biro and Kevin W. Grossman as we learn more about world of work love with this week’s guests: Chris Boyce, CEO at Virgin Pulse, a proud #TChat sponsor; and Kevin Herman, Director of Worksite Wellness at The Horton Group. A special thank you to our sponsors: Virgin Pulse, Dice, and TalentWise.

Author Annamarie Pluhar has written Sharing Housing: A Guidebook for Finding and Keeping Good Housemates.   She offers workshops and coaching that support people in their quest for good housemates. Her website www.sharinghousing.com is a companion to her book “Sharing Housing, A Guidebook for Finding and Keeping Good Housemates”. The website offers commentary, links to resources, an interviewing checklist and downloadable worksheets for homesharers everywhere.  Annamarie Pluhar became an expert on sharing housing through personal experience combined with expertise in group process and interpersonal relations. A facilitator and training professional, she has worked with clients in Fortune 100 firms as well as non-profits. Early in her career, she was a consultant with Rath & Strong Inc., on the vanguard of the Total Quality movement. She has trained hundreds of cross-functional teams in soft skills and teamwork. Currently, Annamarie designs and delivers training for corporate clients and federal agencies. She is a graduate of Vassar College and holds a Masters in Divinity from the Episcopal Divinity School. Annamarie is the owner of Pluhar Consulting. 

Author Annamarie Pluhar has written Sharing Housing: A Guidebook for Finding and Keeping Good Housemates.   She offers workshops and coaching that support people in their quest for good housemates. Her website www.sharinghousing.com is a companion to her book “Sharing Housing, A Guidebook for Finding and Keeping Good Housemates”. The website offers commentary, links to resources, an interviewing checklist and downloadable worksheets for homesharers everywhere.  Annamarie Pluhar became an expert on sharing housing through personal experience combined with expertise in group process and interpersonal relations. A facilitator and training professional, she has worked with clients in Fortune 100 firms as well as non-profits. Early in her career, she was a consultant with Rath & Strong Inc., on the vanguard of the Total Quality movement. She has trained hundreds of cross-functional teams in soft skills and teamwork. Currently, Annamarie designs and delivers training for corporate clients and federal agencies. She is a graduate of Vassar College and holds a Masters in Divinity from the Episcopal Divinity School. Annamarie is the owner of Pluhar Consulting.