Leadership, the future and tea

Leadership, the future and tea: ✨

Leadership, the future and tea:

What were the key insights that influenced your organisations structure? Beth shares her expertise on how to strategically identify key roles to support long term goals and overcome continuous demands. Beth also discusses how most leaders incorrectly chose to focus on the executive team and not on the key positions that deliver competitive advantage for the business. Here's some of what we covered:

Natalie discusses how she has supported people during furlough, helping individuals look after their mental health. Natalie's experience spans to both small and large enterprises and provides a variety of examples of how she is supporting businesses; including providing assistance for completing funding bids. Her overview supports both people and businesses through furlough on a human basis. Here's some of what we covered:

As an expert leadership coach, Amy has a wealth of knowledge to draw upon during our discussions. Amy gives a great explanation about why leadership maturity is seldom talked about and why it's important in the business context. There's also a great recap of the 5Ps model from her book, with a real focus on Peace – you'll need to listen to the podcast to understand how this fits into her model! Here's some of what we covered: ⭐ Mom ⭐ Classroom Assistant ⭐ Developing leaders ⭐ Strategic thinking ⭐ Time zones ⭐ The leader you want to be ⭐ Silos and islands ⭐ Communication ⭐ Digitization ⭐ Virtual workforce ⭐ Flexible workforce ⭐ Coaching Resources: LinkedIn - linkedin.com/in/amy-jen-su Company website - https://paravispartners.com/ Emotional Intelligence by HBR - https://hbr.org/topic/emotional-intelligence Book website – https://paravispartners.com/our-latest-book/ The Leader You Want to Be: Five Essential Principles for Bringing Out Your Best Self--Every Day. Amy Jen Su (https://www.amazon.co.uk/dp/1633695913/ref=cm_sw_em_r_mt_dp_7bDBFbY70VX1Q)

Blake recounts several examples of working with clients where they were seeking to increase the customer service support and some of the negative feedback they had to deal with as part of their journey. There's a great description of improving customer service based on a story about a river – listen to learn more and apply the learning to your organisation and what you as a leader can do to improve your service. Here's some of what we covered:

Ben is an amazing guest with a huge focus on helping leaders becoming more human. He covers imposter syndrome in a really engaging discussions with real actions for people to take to turn the negative experience to a positive experience. For those who haven't heard Ben talk about the ‘TEA' model of leaders, he gives a masterclass in what this means for leaders. Here's some of what we covered:

Mark is a global leader dealing with all the challenges of leading a global company. He talked about passion being at the heart of his business and this was at the centre of their culture. Mark reflected on the journey that PayAsia (Pay Group) have been through and how that complexity has increased as they have continued their global growth. There's also some incredible insights around the APAC economy which people who are looking to expand into APAC may find useful. Here's what we covered:

We looked at the people challenges of international teams, the communications required to make them successful and the pitfalls that many business fall into when working across borders. Some of the greatest challenges include culture and communication whilst one of the opportunities is for learning. More #international knowledge from our awesome panel of Andy, Deborah and Hiten. Here's what we covered: ✈ Global expansion ✈ Cultural differences ✈ Sharing information ✈ Communication ✈ Cultural training ✈ Corporate office control ✈ Relationships ✈ Local policies ✈ Bribes ✈ Hofstede cultural dimensions Available through: ✔ Apple Podcast – https://podcasts.apple.com/us/podcast/leadership-the-future-and-tea/id1511095324 ✔Spotify – https://open.spotify.com/show/7uepDzBFHhne4C7d7MPOjU ✔Google Podcast – https://podcasts.google.com/?feed=aHR0cHM6Ly9hbmNob3IuZm0vcy8xZWIwNjJjNC9wb2RjYXN0L3Jzcw%3D%3D leadershipthefutureandtea #leadership #podcast #leaders #business #strategy #change #culture #wellness #humanresources #futureofwork #international #overseas Resources: Touchpoint Leadership: Creating Collaborative Energy across Teams and Organizations. Hilary Lines and Jacqui Scholes-Rhodes (https://www.amazon.co.uk/dp/0749465786/ref=cm_sw_em_r_mt_dp_OYYwFb853B03A) Culture's Consequences: Comparing Values, Behaviors, Institutions and Organizations Across Nations. Geert Hofesteed (https://www.amazon.co.uk/dp/0803973241/ref=cm_sw_em_r_mt_dp_Sk3xFbNSQD8H3) The Long-Distance Leader: Rules for Remarkable Remote Leadership. Kevin Eikenberry & Wayne Turmel. (https://www.amazon.co.uk/dp/1523094613/ref=cm_sw_em_r_mt_dp_iuizFbB6ZMFGG)

Yes, you read that right. Learn how love-based leadership can be adopted to propel the mindset of business leaders. It is not often, if ever, that people talk about love-based leadership at work, but here is a compelling conversation with an incredible coach and leader. In today's episode, there is plenty for every leader or aspiring leader to consider and challenge their own thoughts and behaviours for driving a better workplace. A sneak peak into what we covered:

Rita has a wealth of experience working with leaders internationally. We had a fascinating discussion. Find out how the power of silence in a leadership conference delivered the most important leadership lesson for Rita, and how she then went on to incorporate the 'power of the pause' into her coaching. - Resources: Defining Moments: Seizing the Power of Second Chances to Create the Life You Want: https://www.amazon.co.uk/dp/1503275248/ref=cm_sw_em_r_mt_dp_k54tFbM1HYCZ3 Website: https://ritaburgettmartell.wordpress.com/about/ LinkedIn: https://www.linkedin.com/in/ritaburgettmartell/

We had an amazing conversation with Megan about her work helping people return to work through ARA. Megan has some fascinating leadership insights which are applicable across the globe. Please consume the episode and access the resources. Here's what we covered:

Leadership, the future and tea: ✨

Please listen as we discuss the challenges of CHROs across the world with a fantastic CHRO, Jill Katz. We had a wide-ranging discussion about her thoughts on the traits of leadership through to the level of change that everyone in the world has experienced because of covid19. Here's what we covered:

I hope that many L&D professionals will take the time to listen to David's thoughts about content, delivery of training and how the profession needs to shift to supporting the performance of the business. There's some great learning in David's answers that applies across industries and sectors and he also runs his own podcast where you can listen to more incredible content. Here's what we covered:

How can leaders manage change in this challenging time? Is it important they show vulnerability? What skills are required? How far can active listening go in solving problems? In under 40 minutes, Julie Hodges answers a lot of these questions on this episode and describes brilliantly how leaders don't need to know everything but instead need to engage those around them to collate the information they need to make a decision. This episode also includes a great discussion on the changes that people are facing and how planned change is being replaced with the emergent change that is people led. Here's what we covered:

Leadership, the future and tea: ✨

Leadership, the future and tea:

What a great opportunity to learn from a leading voice on L&D! Lori has a wealth of knowledge and is keen to share her expertise on many subjects. Lori's advice to leaders around their L&D strategy is clear and in the episode, you will hear her challenge many quick-fix L&D solutions that CEOs often jump to. We also asked her about reverse mentoring which will be the title of her next blog. Here's what we covered: ⚡ IPO and kindness ⚡ Skill gaps ⚡ Junk science ⚡ Logo parades ⚡ Invisible adoption ⚡ Learning technology ⚡ Not all about you (leaders) ⚡ Social media etiquette ⚡ An finally, an Elephant - Resources: Find Lori on LinkedIn: https://www.linkedin.com/in/lorinileshofmann/ Lori's blog: https://lorinileshofmann.squarespace.com/ Data Driven Learning Design ebook: https://lorinileshofmann.squarespace.com/ebook Steve Woods (https://www.linkedin.com/in/stevewoods99/), former CTO Eloqua, now CTO at Benevity. His book is Digital Body Language (https://www.amazon.ca/Digital-Body-Language-Steven-Woods/dp/0979988551): Bianca Baumann (https://www.biancabaumann.com/) – blog with free eBook Nigel Paine: https://www.nigelpaine.com/ Nick Shackleton-Jones: How People Learn (https://www.amazon.com/dp/0749484705/ref=cm_sw_em_r_mt_dp_U_1nciFb5NW2K0A ) Donald Taylor: https://donaldhtaylor.co.uk/+ Book:

Leadership, the future and tea: ✨

Leadership, the future and tea: ✨

It was an absolute delight to speak to Michaela and learn from her experience as an entrepreneur of several businesses. This was such an informative podcast with such an authentic guest. Michaela is full of energy and is willing to share her knowledge and experiences. Just to start with, Michaela's favourite quote is “The function of leadership is to produce more leaders, not followers.” – Ralph Nader Here's what we covered:

In this episode, Andy Davies and Iain Moffat interview the podcast's first special guest, futurologist, trainer, and author Dickson Tang. In the conversation, the team contemplates future leadership challenges, the automation of jobs, and how creativity is a fundamental part of a culture for growth. Based in Singapore, Dickson Tang shares his insights on how the nature of the workplace is changing and the new mindset and skillsets that are needed to embrace this. He also leaves leaders with an actionable plan of implementing the three 'i' model to drive creativity within a team: Individual mindset Infrastructure Ideas Please subscribe, rate and review and look out for the next special guest episode where Andy and Iain will be in conversation with BBC's The Apprentice finalist Michaela Wain, and feel free to connect with Andy and Iain on LinkedIn. - Resources: Free resources: https://www.dicksontang.me/gifts Leadership for future of work: 9 ways to build career edge over robots with human creativity by Dickson Tang https://www.amazon.co.uk/dp/B077XF85YC https://www.amazon.com/dp/B077XF85YC Dickson Tang YouTube channel: https://www.youtube.com/c/DicksonTang/?sub_confirmation=1 Dickson Tang LinkedIn: https://www.linkedin.com/in/imdicksont Leadership for Future of Work. Dickson Tang.

Why is a wellness strategy so essential in our current world of work, and why should leaders invest in this? In this episode, the team discusses wellness in its entirety, and how a leader can support the wellness agenda. Touching on the essential elements that make up a wellness strategy and who should own it, the team debate how this can be balanced against concerns over data privacy or discrimination. Find out more about the team and connect with them on LinkedIn here: Andy, Iain, Deborah and Hiten. - Resources: Value though Vulnerability with Garry Turner. Wellbeing at Work. Hesketh and Cooper. The 4 Day Week. Barnes and Jones. Head Space - Available on Google Play or App Store Woebot – Available on Google Play or App Store

In this episode, the team dive into a topic they are all very passionate about company culture. Between them, Andy, Hiten and Deborah, have spent many years delivering cultural change projects and seen plenty of examples of what works and what sadly does not work. Listen to learn about what makes a great culture and why it is so important, as well as to gain tips on how to assess, improve and drive forward your own company culture. Connect with the team on LinkedIn here: Andy, Iain, Deborah and Hiten, and don't forget to share your thoughts on leading the culture with them! - Resources: Understanding Organizations. Charles Handy Organization Development. Julie Hodges Can't Hurt Me. David Goggins The Leadership Adventure. Hiten Bhat The Power or Company Culture. Chris Dyer How to Build a Happy Sandpit. Colin J Browne The Leader's Guide to Corporate Culture. Spencer Stuart

In this episode, Andy, Iain, Hiten, and Deborah talk about all things customer service. The team delves into the reasons why great customer service helps not only the immediate business needs but leads to other benefits across the organisation, including the people aspects and how they can be supported to deliver great customer service. Happy listening and please don't forget to subscribe and rate the podcast! We'd love to hear your feedback and thoughts. - Resources: In search of excellence. Peters and Waterman (1982). The culture builders. Jane Sparrow (2012). McKinsey Insights Business Model Generation and the canvas tools Shoe Dog. Phil Knight (2016). Creately Customer Experience: Journey Mapping

In episode 3 of Leadership, the future and tea, Andy, Iain, Hiten, and Deborah focus on communications from leaders and looks at a range of examples where the communication has worked, and compare it to others where micro-actions affect the transmission of the message. - Resources: Work Rules. Laszlo Block (2015). Theories of Communication. Mcluhan & Mcluhan (2011). Drive. Daniel Pink (2009). The 7 Habits of Highly Effective People. Stephen Covey (2013). The New Leaders: Transforming the Art of Leadership. Daniel Goleman (2003). Radical Candor. Kim Scott (2019). Crucial Conversations Tools for Talking When Stakes Are High. Patterson et al (2011).

In this episode, Andy, Iain, Hiten, and Deborah talk in detail about change management and leading through the change. The importance of identifying the challenge; the emotion, and fear associated with that, and the human impact that often prevents change from sticking. - Resources Consultancy, Organizational Development and Change. Julie Hodges (2017). Kogan Page. Hit Refresh. Satya Nadella (2017). Harper Collins. The Change Shop. Selling Change: How Successful Leaders Use Impact, Influence, and Consistency to Transform Their Organizations. Robert E Smith (2018). Xlibris US. Who moved my cheese? Spencer Johnson (1999). Vermilion. Meditations by Marcus Aurelius Discourses & Selected Writings by Epictetus Letters by a Stoic by Seneca

Welcome to the first episode of Leadership, the future and tea: a podcast for people who are passionate about making a difference at work. Powered by tea, Andy Davies, Iain Moffat, Hiten Bhatt, and Deborah Hartung discuss leadership in all its many facets. In this episode, get to know the panel as they discuss their own styles of leadership and share their leadership journey, including examples of leaders who have inspired and shaped them. The conversation moves on to discuss leadership challenges through Covid-19 and then finishes with some considerations for leaders to mull over in the changing workplace. Join the hosts every Wednesday as they discuss leadership and all its challenges, and with a myriad of leadership experts too. Happy listening and stay tuned for next week's episode on leading through change. - Resources: Find and connect with Andy Davies on LinkedIn Find and connect with Iain Moffat on LinkedIn Find and connect with Hiten Bhatt on LinkedIn Find and connect with Deborah Hartung on LinkedIn

Welcome to Leadership, the future and tea: a podcast for people who are passionate about making a difference at work. Powered by tea, Andy Davies, Iain Moffat, Hiten Bhatt, and Deborah Hartung discuss leadership in all its many facets, beginning with asking the question in this trailer: do you need to be brave to be a leader? Join the hosts every Wednesday as they discuss leadership and all its challenges, and with a myriad of leadership experts too. Happy listening! - Resources: Find and connect with Andy Davies on LinkedIn Find and connect with Iain Moffat on LinkedIn Find and connect with Hiten Bhatt on LinkedIn Find and connect with Deborah Hartung on LinkedIn