Podcasts about organizational change

Join us in this insightful episode as we welcome back Gary Hamel, author of 'What Matters Now: How to Win in a World of Relentless Change, Ferocious Competition, and Unstoppable Innovation.' In this episode, Gary discusses his latest book, which provides an agenda for building resilient organizations amidst dynamic global challenges. The conversation delves into the importance of core values such as stewardship, accountability, and equity. Gary also reflects on the 2008 financial crisis and its lessons on ethical leadership and innovation. Tune in to explore how businesses can rehumanize their approach, foster a culture of innovation, and retain a sense of purpose and moral high ground.   00:00 Introduction to the Book and Author 01:22 Dedication and Personal Insights 02:13 Book Structure and Context 03:29 The Importance of Values 04:02 Capitalism and Ethical Challenges 10:50 Learning from the Financial Crisis 16:53 Rediscovering Farmer Values 21:19 Renouncing Capitalism's Conceits 29:16 Reclaiming the Noble in Business 38:07 The Importance of Innovation 45:07 Conclusion and Contact Information     Gary Hamel, What Matters Now, Reinventing Management, Future of Work, Innovation Culture, Organizational Change, Capitalism Reform, Moral Leadership, Business Ethics, Corporate Accountability, Management Strategy, Values in Business, Adaptive Organizations, Leadership Innovation, Future-Ready Companies, Strategic Agility, Purpose-Driven Leadership, Post-Crisis Management, Employee Empowerment, Organizational Renewal

In this episode of Experiencing Healthcare, Jamie sits down with Matt to tackle a common innovation roadblock: when great ideas fall flat because no one owns them. From software tools that never get used to communication that gets lost in translation, they explore why ownership matters more than ever—and how to take responsibility without overstepping. Whether you're leading change or adapting to it, this conversation offers practical wisdom for staying aligned, accountable, and action-oriented.

There is a strong relationship between the business' bottom line and workplace culture. Companies that prioritize their company culture can see a substantial 33% increase in revenue, highlighting the undeniable link between a strong workplace culture and financial success.1Human Resources (HR) plays a vital role in making a business' most important asset – its people – feel valued and supported, enabling them to deliver their best work. This is imperative for any enterprise undergoing major change. By creating a culture inclusive of well-being, companies can foster a more people-first environment while delivering on strategic business outcomes.In this episode, our experts dive into why prioritizing people creates a more positive and supportive workplace culture and ultimately drives success for the business.Source: Organizational Culture: What Leaders Need to KnowFeatured ExpertsMatt Elliott, Chief People Officer, Bank of IrelandMaryjo Charbonnier, Chief Human Resources Officer, Kyndryl

Leadership isn't about stubbornly sticking to a plan—it's knowing when to pivot. In this lively episode of No More Leadership BS, the panel dismantles the myth that strong leaders never change direction. Through colorful analogies and real-world examples, they explore the crucial distinction between being persistent and just plain stubborn. The Myth of Unwavering Leadership: The dangerous idea that leaders must "stay the course" no matter what stems from military and corporate storytelling that equates doubt with weakness. But as our panel highlights, this approach is more likely to sink your ship than save it! True leadership means having the wisdom to recognize when a change in direction is necessary. Destination vs. Journey: The panel brilliantly distinguishes between being firm about your destination while remaining flexible about how you get there. Just like a pilot who adjusts for unexpected obstacles while still landing at the intended airport, leaders must keep their eyes on the ultimate goal while being willing to try different routes. Reading the Warning Signs: When should leaders pivot? Our experts reveal the critical signals to watch for—from team unrest and "water cooler talk" to political, financial, and industry shifts. A leader who ignores these warnings does so at their peril, as one panelist learned through personal experience with team dissolution. The Bottom Line: Leadership isn't about saving face—it's about serving your mission and your people. Staying the course just to appear strong isn't leadership; it's "fear with a really sexy suit on." Tune in for: *How budget planning demonstrates the balance between firm goals and flexible methods *Why Blockbuster and Kodak are cautionary tales of stubborn leadership *The surprising ways your team watches and interprets your every move Practical advice for creating a culture that values nimbleness and adaptation Remember, the last person defending a bad idea is rarely remembered as a great leader!

In this episode of Change Leader Insights, Jessica Crow speaks with Abhijit Patharkar, an entrepreneur and academic, about how artificial intelligence (AI)—a transformational change impacting businesses worldwide—impacts organizational culture and data governance. A serial entrepreneur and Columbia University alum, Abhijit grew up immersed in his family's retail business, giving him an intimate understanding of the industry's challenges. With an engineering background and a Staff Engineer role at VMware's Office of the CTO, he developed a deep love for solving complex problems using technology. Abhijit has set out to bridge the gap between traditional retail and cutting-edge AI-powered solutions. During the conversation, Jessica and Abhijit discussed data governance and AI to understand whether an organization is prepared to undergo the business transformation and changes associated with implementing AI. Abhijit explained that data governance is a critical factor for AI-readiness. In describing how to prepare from a governance perspective, ”Governance is based on three pillars. One is data quality, one is security, and the third is availability.” Highlights from the conversation include: ☑️ Understanding the importance of a unified data approach when leveraging AI for tools to be most useful for employees ☑️ The gap in data governance across organizations and how to address it to better prepare an organization for technological transformation ☑️ Practical steps for change management in AI adoption If you want to learn more about AI and organizational culture change, be sure to tune in and hear what Abhijit has to say!

This insightful episode with Gero Decker dives deep into how AI and quick adaptability are reshaping business landscapes. Learn about emerging trends, the benefits of swift technological integration, and strategies for maintaining a competitive edge. Discover why staying agile and informed is crucial for businesses seeking to navigate the challenges and opportunities presented by the digital revolution.

This episode of "Evolving Your Workplace: After Hours" features hosts Rob Swymer and Carol Schultz discussing best practices and challenges involved with leading through organizational changes. The conversation gets rolling with a discussion on how constant transformation is a usual part of life in the modern business world, such as when you must adjust to new leadership. Rob emphasizes that consistent communication is needed from leaders as he opens up about his personal experience merging vastly different company cultures. As the conversation continues, Carol highlights the importance of teaching adaptability and resilience to employees, especially if uncertainty is felt after events like acquisitions or layoffs. Rob urges leaders, and companies as a whole, to clarify what resilience means for their teams and to model their preferred behaviors. Both hosts advocate for collaboration and vulnerability in difficult times. Ultimately, both hosts agree that there are three essential factors in effective change leadership: trust, communication, and alignment. The two also share stories about the necessity of personal responsibility in leadership as well as issues with promoting leaders that haven't received proper training. The episode closes with a reminder that having a growth mindset and embracing transformation can help teams and leaders not just survive, but thrive. Connect With UsFind more information about our host Carol Schultz and her company at Vertical Elevation, LinkedIn, and Instagram.Find more information about our cohost Rob Swymer and his company at Rob Swymer, Linkedin, Facebook, and Instagram.And of course, click "follow" to stay up-to-date on new episodes and leave an honest review/rating letting us know what you thought!

On this episode of LID Radio Podcast, we're joined by Paul Lambert, author of Alive: Cultivating Living Organizations for Success in a Digital Age. About Paul Lambert Paul Lambert is the founding director of Living Work Consulting, Programme Lead for the People and Organizational Change executive education masterclasses at Henley Business School (a world top 20 provider of business education). He is also a former Senior Partner at Korn Ferry. He works with leading international clients to deliver innovative, human centric solutions to complex people and organizational challenges.   About Alive Alive offers a fundamental shift in mindset. Organizations, like people, need to be seen as living, evolving organisms, which results in different ways of structuring and leading companies.

What if your instinct to control change is exactly what's breaking trust with your team? In this episode, we uncover the two most common failure patterns in change management: smuggling and muscling. These covert and coercive tactics might deliver short-term results—but at the cost of long-term commitment, culture, and credibility. If you're ready to stop managing change at your team and start leading it with them, this episode is for you.

Chapters 00:00 Introduction to the Future of Work01:26 The Impact of Family Background on Career03:05 Career Journey and Work-Life Integration05:48 The Shift in Workplace Culture Post-Pandemic10:56 The Importance of Intentional Office Presence14:39 Future of Work Grand Challenge and Reskilling19:15 AI's Role in the Future of Work21:26 Empowering Employees in the Age of AI22:00 Investing in Talent: Measuring Success23:05 Reimagining Workplace Relationships24:45 Creating Open Feedback Loops26:23 Equity as a Profit Driver29:09 Measuring Equity and Employee Engagement30:47 Insights from Writing 'The Win-Win Workplace'32:36 The Concept of Shared Value34:04 Building Community in the Workplace35:26 Who Should Read 'The Win-Win Workplace'?36:54 The Future of Work: Avoiding Old Mistakes37:54 Defining Success Beyond Career Achievements 

In this candid episode of the Leadership Sandbox podcast, Tammy J. Bond explores the challenges of leading through uncertainty. As leaders, it's essential to navigate limbo effectively—whether it's due to organizational changes, unclear roles, or shifting team dynamics. Tammy emphasizes that silence is not a solution; in fact, it can lead to a dangerous disconnect. By focusing on how to lead courageously during these uncertain times, leaders can create a culture of trust and engagement. KEY INSIGHTS: The Importance of Speaking Up: Silence in leadership can result in indecision and stagnation, impacting the team's morale and effectiveness. The Role of Authenticity: Authentic leadership encourages openness and honesty, allowing team members to feel safe in sharing their concerns. The Power of Intentional Actions: Leaders must commit to showing up intentionally, even when facing uncertainty. Small Actions Matter: Leading through limbo requires intentional gestures that build trust and confidence within the team. Declaring Truths: Speaking out one true statement can ground leaders and their teams during turbulent times. TAKEAWAYS: Don't let uncertainty keep you from leading; your team needs you to step up. Embrace discomfort and address issues head-on to foster a healthy team dynamic. Consistent communication and support can navigate your team through limbo effectively. Limbo is a temporary state—how you lead during it defines your impact as a leader. Join Tammy as she shares her insights into leading through uncertainty, encouraging leaders to remain proactive and forthright during transitional periods.

Get ready for a high-vibe convo with Carajane Searcy Moore ✨—President & Partner at Hunt Big Sales—who shares how she stepped into unexpected leadership and found her groove. Carajane joins Rosie to unpack what it really means to "step up and step in" (spoiler: it's not just a buzz phrase) and why clarity beats chaos every time. From redefining middle management to her genius “black pen, red pen” method, this episode is full of practical takeaways, powerful stories, and yes—a mic drop moment you won't forget

Send us a MessageIn this solo episode of Culture Change RX, Sue Tetzlaff discusses the complexities of leading change within healthcare organizations. She emphasizes the importance of understanding resistance, effective communication, and the need for a structured approach to change management. Sue shares practical tactics for leaders to implement, including anticipating resistance, communicating the reasons behind changes, and the necessity of studying and adjusting post-implementation. The conversation highlights the significance of creating an agile culture to combat change fatigue and achieve high reliability in healthcare settings.Leading change is a core leadership practiceResistance is a natural part of the change process.Anticipate and prepare for resistance to change.Effective communication includes addressing the why behind changes.Celebrate successes and learn from those who adapt well to change.The “study and adjust” phase is crucial for successful change implementation.Creating an agile culture helps reduce change resistance and fatigue.Need help improving the culture, performance, and results of your healthcare organization? If so, let's talk:  https://www.capstoneleadership.net/contact-usAre we connected yet on LinkedIn? https://www.linkedin.com/in/suetetzlaff/13th Annual Healthcare Executive Forum - June 18 (afternoon) and June 19 (morning)High Reliability, Just Culture & Psychological Safety Made Simple focuses on breaking down these critical concepts into practical, actionable strategies tailored for senior leaders in small and rural healthcare settings.

What if the secret to surviving chaos at work isn't just strategy—it's laughter? In this eye-opening return to Thrive Loud, host Lou Diamond brings back the incomparable Kathy Klotz-Guest: speaker, podcaster, workshop leader, humorist, and “human connector.” This episode is a masterclass in how organizations (and individuals!) can harness improv, humor, and creativity to navigate relentless uncertainty, adapt to change, and strengthen connection—even in an AI-driven workplace. Key Highlights: Improv in Leadership: Kathy reveals why the “yes, and…” mindset from improv isn't just about saying yes—it's about embracing curiosity, experimentation, and resilience in fast-changing environments. The AI-Human Balance: Think AI is coming for your creativity? Kathy demystifies why human skills—humor, storytelling, connection—can't be automated, and shares how to partner with AI for efficiency without losing your humanity. Culture Check: Discover why laughter is a leading indicator of healthy workplaces, and how losing humor could mean losing your best talent. Building Trust and Connection: Kathy shares post-pandemic observations: teams are more disconnected than ever, and trust is low. She challenges leaders to tackle this head-on, not just with words, but by creating cultures that encourage play, vulnerability, and genuine human interaction. The Power of Content Creation: Hear why sharing authentic stories (even the messy, funny ones) can build bridges and encourage audience engagement—plus the unexpected gifts creators receive in return. Ready to make your workplace future-proof, fun, and more human than ever? Start with a smile—and “keep it human.” Timestamped Overview 00:00 Adapting Through Improv and Humor 04:34 Embracing Adaptability and Humor 09:34 Embracing AI for Workplace Efficiency 13:03 Connection and Change Post-Pandemic 15:06 "Confront Organizational Issues Directly" 18:00 "The Gift of Relatability" 20:52 Podcast Growth & Scheduling Balance 26:23 Comedy in Mundane Moments 28:07 "Comedy's Essential Truth" 32:13 "Epic Global Family Journey"   Follow Us:

In this episode of Process Transformers, Lukas Egger engages with Samuel Hammond, a senior economist at the Foundation for American Innovation, to explore the significant implications of AI on business transformation and economic structures. They discuss the crucial differences between first-order and second-order effects of disruptive technologies, emphasizing how AI not only impacts immediate tasks but also reshapes entire industries and governance frameworks. Hear how AI is eliminating traditional agency barriers, enhancing productivity, and enabling new opportunites for value creation. This conversation is a must-listen for anyone invested in the future of technology and business, filled with actionable strategies to navigate the evolving economic landscape. Let's dive right in!

Try Fellow's AI Meeting Copilot - 90 days FREE - fellow.app/cooTimestamps:(02:00) Fellow's shift from productivity tool to AI assistant.(07:00) Implementing large-scale organizational change.(13:00) Managing change and internal communications.(20:00) Moving toward an agentic, automated workflow future.(23:00) Unexpected real-world AI uses at Fellow.(29:00) Privacy, security, and enterprise-grade compliance.(33:00) Selecting and utilizing LLMs and managing AI economics.(36:00) How to build an AI-first company from scratch.(40:00) Why existing companies struggle to adopt AI effectively.(44:00) Practical advice on starting AI implementation in established companies. Key Takeaways:Fellow transformed from a productivity tool into a strategic, AI-powered assistant helping organizations automate meetings, streamline workflows, and derive actionable insights.Aydin emphasizes the necessity of disruptive innovation, detailing Fellow's cultural shift toward agility and fearlessness to stay ahead in the AI-driven landscape.Security, privacy, and compliance remain core to Fellow, with advanced governance and redaction features designed specifically for internal enterprise meetings.Real-world AI applications include automatically generating meeting summaries, tracking and following up on action items, updating CRM and project management systems, and creating customized client communications.Insights on successful AI adoption: Aydin highlights practical steps organizations should take, from establishing AI councils to experimenting actively with new technologies and leveraging external AI consultants. LinksTry Fellow's AI Meeting Copilot - 90 days FREE - fellow.app/cooEpisode URL: https://betweentwocoos.com/the-bold-pivot-from-meetings-to-ai-with-aydin-mirzaee-ceo-of-fellowBetween Two COO's website: https://betweentwocoos.com Michael Koenig on LinkedIn: https://linkedin.com/in/michael-koenig514Aydin Mirzaee on LinkedIn: https://www.linkedin.com/in/aydinmirzaee/ 

In this insightful episode of Generation AI, hosts JC Bonilla and Ardis Kadiu speak with Lev Gonick, CIO of Arizona State University, about how AI is reshaping higher education technology systems. Gonick shares ASU's innovative approach to AI implementation, discussing their transition from fragmented "Frankenstein" tech systems to a more integrated architecture using AI agents. He explains how ASU is already deploying orchestrated AI agents across campus operations - from parking to financial aid to classroom instruction - and offers a practical vision for how universities can adapt to this technological shift. This conversation is essential listening for higher education professionals looking to understand how AI can transform student experiences and institutional operations.The Current State of University Technology Systems (00:00:25)Discussion of universities as technology "Frankensteins" with disconnected systemsGonick explains ASU's dual approach to AI: both as additional tools and as potential unifiersThe challenge of balancing pragmatic immediate needs with long-term integration goalsASU's outlook on technology focuses on opportunity and abundance rather than scarcityThe Timeline for Technology Transformation in Higher Education (00:02:14)Gonick suggests the transition away from fragmented systems could take "a generation or two"ASU positions itself as an outlier and model for what a "new American university" can look likeThe importance of proving what's possible by implementing future-focused solutions todayASU's commitment to focusing on "the future today" rather than waiting for perfect solutionsASU's Leadership in AI Implementation (00:03:45)Reference to ASU's publication documenting their AI journey with 40+ implementation storiesDiscussion of ASU's mindset that emphasizes growth and innovationGonick quotes Alan Kay: "If you want to predict the future, invent it"ASU's philosophy: "If you want to invent the future, start" - emphasizing action over debateAI's Transformation of Higher Education (00:05:33)Gonick argues AI represents a "tectonic shift" that will redefine not just how we teach but what we teachMany universities are stuck in an academic debate rather than testing and experimentingASU's approach involves real-world testing while adhering to principles of innovationThe need for agile, iterative approaches to AI implementation similar to software developmentThe Evolution from Generative AI to AI Agents (00:08:57)Reflection on the past year's progress from classroom-focused generative AI to agent-based systemsGonick suggests current generative AI implementations will eventually be seen as "prehistory"Discussion of how voice and video AI experiences may create economic value in educationThe emergence of "agentic" AI systems where multiple specialized agents work togetherASU's Current Work with AI Agents (00:11:35)ASU has developed approximately a dozen purpose-built AI agents for different functionsThese agents are now being orchestrated to work together rather than operating independentlyExamples include agents for syllabus creation, assessment, skills development, and career opportunitiesDiscussion of the need for "Centurion" agents to ensure privacy, security and ethical useAI Applications in Campus Operations (00:14:52)ASU is implementing agentic AI experiences in back-office operations like parking managementPlans for teaching and learning agent implementations starting in August for the new school yearDevelopment of pedagogy agents that support different teaching methods (Socratic, case method, etc.)Financial aid navigation as another major area where AI agents are improving student and family experiencesThe Digital Workforce and Organizational Change (00:20:49)Discussion of AI agents functioning as a "digital workforce" that requires managementThe need to rearchitect how work is done in university settingsHuman resistance to change as a major challenge in AI implementationASU's approach to helping employees transition to new roles through upskilling and reskilling programsThe Near Future of AI in Higher Education (00:24:47)Discussion of the impact of politics and regulations on AI implementationASU's view of challenges as opportunities and their focus on adaptabilityThe concept of building "anti-fragile" institutions that not only survive disruption but thriveThe importance of planning with a longer horizon while remaining agile - - - -Connect With Our Co-Hosts:Ardis Kadiuhttps://www.linkedin.com/in/ardis/https://twitter.com/ardisDr. JC Bonillahttps://www.linkedin.com/in/jcbonilla/https://twitter.com/jbonillxAbout The Enrollify Podcast Network:Generation AI is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too! Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com. Attend the 2025 Engage Summit! The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register

In this episode, Mihir Shukla, CEO and Chairman of Automation Anywhere, shares what it takes to build an autonomous enterprise—where AI doesn't just assist work, but actually does it. With over 300 million AI agents already running on their platform, Mihir argues the future of work isn't ahead of us—it's unfolding now.We explore how Automation Anywhere is reimagining its own operations, automating everything from tax to customer service, and how other companies can do the same. Mihir shares a playbook for identifying high-impact automation opportunities and overcoming the cultural inertia that holds teams back.The conversation also zooms out: from the global productivity crisis and shrinking workforce to the ethical responsibility of upskilling at scale. Mihir shares powerful stories from communities that went from minimum wage to six-figure AI careers in just months—and reminds us what's at stake if we don't move fast.If you're rethinking how work gets done, this episode is a blueprint for what's possible.Key Takeaways:Don't Wait for the Future of Work—Build It - Mihir's team is already running 300 million AI agents across global enterprises. From automating 90% of tax operations to generating CEO-ready briefings on the fly, he shows how much of today's work can be autonomous—and how fast it's scaling.Stalled Productivity? AI Is the Only Way Through - Despite $40 trillion in global IT spend, productivity hasn't improved since 2008—and now the workforce is shrinking. Mihir argues that doubling productivity isn't a moonshot—it's an economic necessity, and AI is our best shot.Change Doesn't Come from the Top—It Starts with Teams - Transformation doesn't begin in the boardroom. Mihir shares how just 2 out of 10 employees experimenting with AI can ignite org-wide momentum—if they're given ambitious goals, proper training, and permission to lead.Upskill the World, One Community at a Time - From the Mississippi Delta to Nepal, Mihir's upskilling efforts prove that AI fluency doesn't require a degree—just access. With the right training, someone flipping burgers can land a $120K AI job in three months. Talent is everywhere. Opportunity isn't.LinkedIn: Mihir Shukla | LinkedInAutomation Anywhere: The Leading Agentic Process Automation System | Automation Anywhere00:00 Introduction to Mihir Shukla & Automation Anywhere01:20 Vision for Autonomous Enterprises03:03 Reimagining Work Processes04:17 Principles of Automation06:12 Challenges and Solutions in AI Adoption09:15 The Importance of AI in Modern Workplaces21:31 Studying and Rethinking Work26:55 The Challenge of Adapting to AI-Powered Workflows27:55 The Impact of AI on Task Management31:24 AI in Customer Service and HR Operations33:03 The Strategic Value of AI in Finance37:30 The Social Impact of AI and Upskilling Initiatives40:40 Final Thoughts and Takeaways 

www.YourHealth.orgwww.SCHomeRx.comwww.thedisruptedpodcast.comwww.experiencinghealthcare.com

In this episode of Project Synapse, hosts discuss the underestimated changes brought about by advanced AI systems, the need for critical thinking, and preparedness for scenarios triggered by rapid technological advancements. The conversation covers the impactful paper 'Preparing for the Intelligence Explosion' by Will McCaskill and Finn Moon House, which emphasizes the acceleration of AI and the potential consequences on society. Amidst AI's advancements in diverse fields like manufacturing and cybersecurity, the hosts shed light on the importance of foresight and human adaptability to maintain balance and progress in an AI-driven future. 00:00 A Quiet Week and Unexpected Snow 00:17 Surviving the Ice Storm 01:48 Generator Troubles and Perplexity AI 03:23 Discussing the Intelligence Explosion Paper 04:44 Implications of Rapid AI Advancements 08:42 Historical Comparisons and Accelerated Change 12:47 Challenges in Organizational Change 17:14 Security Concerns in the Age of AI 22:34 Exponential Growth in AI Efficiency 34:18 AI Designing AI: The Future of Scalability 34:48 The Implications of Autonomous Warfare 35:44 Efficiency in AI Training and Compute 36:33 The Countdown to Superintelligence 37:35 Tariffs and Trade Imbalances: A Misunderstanding 44:01 Critical Thinking in the Age of AI 59:00 The Importance of Scenario Planning 01:00:47 The Future of Employment and Automation 01:03:14 The Human Element in a Technological World 01:04:43 Embracing AI in the Workplace 01:07:58 Concluding Thoughts: Imagining a Harmonious Future

In this special FOLC Fest 2025 episode of the Learning Futures podcast, host Sean Leahy sits down with Michael J. Sorrell, president of Paul Quinn College, who delivered the conference's opening keynote, “From Chaos to Clarity: Innovation Strategies for Leading Through Uncertainty.” Dr. Sorrell recounts his early challenges at Paul Quinn when the institution had only 30 days of cash on hand and highlights the pivotal mindset shifts and empathy-driven leadership decisions that helped transform the college into a model for academic excellence and innovation. He stresses the importance of listening, transparency, and authentic connection with those you serve, while noting that resilience is cultivated by recognizing adversity as an opportunity for growth and solidarity. Drawing from personal experiences—such as pursuing a doctoral degree while working full-time and raising a young family—Dr. Sorrell underscores the necessity of understanding the complex realities students face and shaping institutions to meet their needs. His reflections on humility, empathy, and the vital role of embracing community stories offer profound insights for current and future leaders seeking to navigate turbulent times in education.FOLC Fest 2025 [Website]Michael J Sorrell Profile [Paul Quinn College] 

“ They come to my courses, usually they want to be better leaders. They want to have better and more effective teams. They want to change the corporate culture, but in the end they talk about their mothers, their fathers, their spouses, their children, their life.”In this episode, I talk to Manfred Kets de Vries; executive coach, psychoanalyst, and Distinguished Clinical Professor of Leadership Development and Organizational Change at INSEAD. You'll hear Manfred discuss the human condition, how to bring up the best in people and in yourself, what it takes to be a good and fulfilled leader, and the benefits of group coaching.In this episode:How Manfred's life's calling  was shaped by witnessing the leadership in WWIIThe current state of leadership and its impact on the worldThe benefits of longer group coaching programs over 1:1 coachingStorytelling for changeMajor decisions, inner work, and what truly mattersHow your relationships impact your lifeContemplating what makes an effective leaderUsing 360º and 720º questionnaires as a starting pointAccepting your dark side to become a better leaderThe 7C framework of leadershipLeadership is a team sport, rely on your team Die young as late as possibleAnd more!Leadership Presence | Mastering the Inner Work of Leadership is your guide to leading with Less Ego and More Soul. Your host is Janet Ioli, leadership and human development expert, sought-after coach, advisor to global executives, and former executive with experience in four Fortune 200 companies. In this podcast, she digs into the real deep work and empowers leaders to show up with authenticity, build emotional intelligence, and lead in a way that leaves a lasting impact.Resource Links:Manfred Kets de Vries is a leading expert on executive development, combining insights from economics, management, and psychoanalysis to offer fresh perspectives on leadership, organizational dynamics, executive coaching, and existential dilemmas. A pioneer in team coaching and education, he's the Distinguished Clinical Professor at INSEAD, a six-time recipient of INSEAD's Distinguished Teacher Award, and author of over 50 books.Get to know the Kets de Vries Institute.Learn about Manfred's 50+ books.Connect with today's guest on LinkedIn: Manfred Kets de VriesConnect with Janet Ioli:Website: janetioli.comLinkedin: Janet IoliInstagram: @janetioliJanet is the founder of Leadership Presence. She helps leaders ground themselves with confidence, connection, and purpose and lead with Less Ego, More Soul.If you want to become more grounded, confident, and aligned with your deeper values in just 21 days. Check out Janet Ioli's book Less Ego, More Soul: A Modern Reinvention Guide for Women.If you enjoyed this episode, please leave a review on Apple Podcasts. Select “Listen in Apple Podcasts,” then choose the “Ratings & Reviews” tab to share what you think. Produced by Ideablossoms

In this new, limited series of Brick by Brick, Jason Reichl sits down with Paulina Paczala, Privacy Manager at Crowe, for Episode 5 of ‘The Power of AI in Risk.' Paulina shares her journey from privacy to leading AI governance efforts balancing innovation with privacy principles.

Co-hosts Michael LeBlanc and Steve Dennis return from ShopTalk brimming with insights on the rapidly shifting retail environment. They kick off by breaking down the rollercoaster of consumer confidence, spurred by persistent inflation and ongoing uncertainty. The conversation touches on potential reverberations from looming tariffs that could drive up costs and shake consumer sentiment. Headlines from major brands paint a mixed picture: Lululemon's cautious optimism contrasts with H&M's ongoing struggle to redefine its place in fast fashion, while Dollar Tree's dramatic divestment of Family Dollar underscores the perils of poorly integrated acquisitions. Meanwhile, Chewy's robust earnings provide a bright spot.Also fueling industry chatter is the arrival of French department store Printemps in Lower Manhattan, sparking excitement among those who see it as a bold venture amid broader department store decline. The conversation pivots to Canada's retail landscape, where Hudson's Bay's long-anticipated liquidation underscores the challenges legacy retailers face in a hyper-competitive era.  The second half of the show features a conversation with Lowe's SVP Product and Technology, Data and AI, Chandhu Nair, who outlines the home improvement retailer's sweeping digital transformation. Aware that their category historically lagged in technology adoption, Lowe's has accelerated its efforts, focusing on delivering customer-centric solutions while modernizing decades-old infrastructure. With the newly launched MyLow application, shoppers can receive instant project advice, seamless product recommendations, and integrated how-to guidance. For professionals, speed, in-stock reliability, and tailored credit remain top priorities.Nair emphasizes that data and AI make up only 30% of the equation, with the remaining 70% tied to organizational change and process reengineering. The discussion highlights Lowe's approach to fostering innovation: start small, iterate quickly, and focus on core customer needs rather than novelty for novelty's sake. In addition, immersive experiences such as the Lowe's Style Studio for Apple Vision Pro build on years of research and strategic experimentation. By proactively partnering with leading tech companies and harnessing new capabilities like generative AI, Lowe's aims to stand out in a competitive retail market. Ultimately, Nair's insights underscore a cultural shift where failing responsibly is integral to success, and where the ability to adapt quickly defines a retailer's future. About ChandhuAs senior vice president, data, artificial intelligence and innovation, Chandhu Nair leads Lowe's AI transformation office, data and analytics, and AI products and platforms teams. He also leads Lowe's Innovation Labs, focusing on emerging technologies and technology investments, and is responsible for the technology enabling marketing, Lowe's Media Network, personalization and loyalty experiences. He joined Lowe's in 2020.Chandhu has more than 20 years of experience in technology transformations. In a prior role at Lowe's, he was vice president, technology, omnichannel marketing and digital customer engagement, and spearheaded best-in-class technology product launches including Lowe's Pro loyalty program and media network. Before joining the company, he served as CEO and co-founder of Cognitive Retail Inc., a computer vision AI technology company providing U.S.-based retailers with advanced data analytics. He was also a managing partner and co-founder at Merkatus Partners, a strategy consulting firm focused on emerging technology investment services. Before that, he held global e-commerce and technology leadership roles at Staples Inc and Infosys. Chandhu earned a master's degree in general management and operations from Harvard University and a bachelor's degree in engineering – information technology from Bharathiar University, India. He serves on the Board of Industry Leaders at the Consumer Technology Association, as well as the advisory board for United Planet, a non-profit organization connecting volunteers in the areas of education, health and environmental sustainability with opportunities in more than 30 countries. About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.

Send us a textEver heard those dreaded words, "I love your proposal, but with our new strategic direction..."? That sinking feeling when your carefully crafted idea might suddenly become irrelevant can stop you in your tracks.In this milestone 100th episode, we're tackling one of the most frustrating challenges for women in leadership: keepin your ideas alive when organizational priorities shift beneath your feet.Building on the Advocacy Loop concept from Episode 97, I share practical frameworks for repositioning your ideas during times of change without abandoning what matters most. You'll discover:Why organizational priorities shift and the critical mistakes most professionals make in responseHow to identify new pain points that your existing ideas can solve in different waysSpecific language patterns that connect your initiatives to emerging prioritiesStrategic visibility techniques that position you as a solution provider rather than a problem-raiserA powerful approach to building support across departments during uncertaintyThis episode features a compelling story about "Melissa," whose mentorship program was threatened by reorganization but ultimately became a flagship initiative, and opened unexpected doors for her career advancement.If you've ever felt your hard work might be sidelined by changing organizational directions, this episode provides the tools you need to adapt without compromising your vision.Ready to become a more effective advocate for your ideas? Schedule your free Leadership Clarity Call to develop a personalized strategy for navigating your specific organizational challenges. 

Marina Lazovic: When Nobody Expects the Scrum Master, Overcoming a Rocky Start in a Team New to Agile Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Marina shares her challenging experience of being the first Scrum Master to join a company new to Agile. She describes the awkward moment of joining a team via Zoom, only to discover that no one knew she was coming or fully understood her role. Marina explains how she navigated this uncomfortable situation by being patient, transparent, and not taking people's defensive reactions personally. She emphasizes that when people face unexpected change, their fear can manifest as resistance, making it crucial for Scrum Masters to remain calm, open, and focused on building understanding rather than reacting with frustration. Self-reflection Question: How might you prepare yourself emotionally and strategically for joining a team that isn't expecting you or doesn't understand the Scrum Master role? About Marina Lazovic Marina is a Scrum Master and Kanban Trainer from Belgrade, Serbia, with nearly a decade in the IT industry. Though not from a technical background, she is passionate about helping development teams and organizations optimize processes and build great products using Agile. She thrives on driving efficiency and fostering collaboration. You can link with Marina Lazovic on LinkedIn.

Send us a textIn this episode of Leadership Bites, Guy Bloom and Erik Korsvik Østergaard discuss the evolving landscape of leadership in the context of future trends as set out in Erik's book Anticipatory Leadership, particularly focusing on the implications of technology and AI. They explore the importance of futures literacy, emotional engagement, and the need for organizations to foster agency among their teams. The conversation emphasizes the significance of involving individuals in the planning process to create a sense of ownership and confidence, ultimately leading to a more adaptive and resilient organizational culture. In this conversation, Erik Korsvik Østergaard discusses the importance of strategic foresight and futures thinking in navigating the complexities of modern leadership and organizational change. He emphasizes the need for leaders to be responsive and anticipatory, integrating futures literacy into their strategic planning to better prepare for uncertainties. Through his books, he explores the traits of effective leadership and the necessity of storytelling in mobilizing teams towards a shared vision of the future.TakeawaysErik helps leaders understand future trends and their implications.Organizations need to think about multiple futures, not just one.AI will require leaders to be more tech-savvy in the future.Emotional responses to trends are crucial for engagement.Creating agency among team members fosters ownership and confidence.Involvement in planning leads to a sense of purpose.Wholeness and self-leadership are essential in modern organizations.Short-term and long-term planning must coexist.Adaptability is key in navigating future challenges.Regularly discussing trends can build futures literacy in teams. Organizations are currently more short-sighted than long-sighted.China's strategic planning is generational, unlike Western approaches.Innovation in Europe is being stifled due to current challenges.Futures thinking should augment existing strategic planning.Futures literacy is essential for critical thinking about the future.Storytelling is crucial for mobilizing teams around a vision.Leaders must be responsive to navigate complexities.Any day can be a fresh start for change.Futures thinking can apply to immediate and long-term scenarios.Engaging younger talent in futures thinking is vital for adaptability.Sound Bites"I help leaders understand future trends.""AI will require leaders to be tech savvy.""The future is unevenly distributed.""Hope, ownership, confidence, and agency.""Doctors are shifting their identity.""Plan your way out of problems.""It's a thousand little adaptations.""China plays chess while we play drafts.""It's all about mobilization.""Any day is day zero for change."To find out more about Guy Bloom and his award winning work in Team Coaching, Leadership Development and Executive Coaching click below.The link to everything CLICK HEREUK: 07827 953814Email: guybloom@livingbrave.com Web: www.livingbrave.com

On a recent episode of On the Brink with Andi Simon, I had the pleasure of talking with Matt Leta, a visionary entrepreneur, author, and futurist who is helping organizations navigate the rapidly changing business landscape. Founder and CEO of The Future Group—home to Future Works, Future Horizon, and Future Quest—Matt joined me to share his bold vision for the future of work and how businesses can adapt and thrive in the age of AI and automation. A New Kind of Transformation What's clear from my conversation with Matt is this: we are not heading back to the way things used to be. The fourth industrial revolution is here, and it's rewriting the rules. Matt's experience in building digital products, advising startups, and working with giants like Apple and Google has led him to rethink how companies approach innovation. Rather than viewing AI as just another tool, Matt sees it as part of a broader cultural and structural shift—what he calls “next-gen digital transformation.” Matt believes we are entering a new age—what he calls the "age of intelligence." It's not just about adding AI to business operations. It's about creating a new business “brain,” where humans, software, and artificial intelligence work together in a symbiotic system. He compares this to the human brain's evolution, where the reptilian brain, the limbic system, and the neocortex work in harmony. Businesses, he argues, must also evolve in layers—people, data/software, and intelligence—functioning as one. You will love watching our podcast on YouTube Reach out and contact us if you want to see how a little anthropology can help your business grow.  Let's Talk! From Observation to Innovation, Andi Simon, PhD CEO | Corporate Anthropologist | Author Simonassociates.net Info@simonassociates.net @simonandi LinkedIn

In this heartfelt episode, Marine veteran and leadership expert Travis Hearne shares powerful insights about personal discipline, goal setting, and the importance of celebrating both victories and losses. From discussing Admiral McRaven's famous "make your bed" speech to exploring the balance between future ambitions and present mindfulness, Travis offers practical wisdom about building resilient leadership habits. The conversation delves into the value of daily routines, gratitude practices, and the often-overlooked importance of acknowledging setbacks as stepping stones to success.Dr. Travis Hearne is the Founder and CEO of the Titanium Consulting Group (TCG), an international best-selling author, keynote speaker, Marine Corps Combat Veteran, and former Intelligence Officer for the Defense Intelligence Agency. A cybersecurity industry expert, he earned a Doctorate in Organizational Change and Leadership from the University of Southern California in 2021, focusing on transformational leadership within the Department of Defense's cybersecurity sector.  With nine years of service in the United States Marine Corps, he led teams in Iraq and Afghanistan, gaining firsthand experience in leadership under extreme conditions. He later served as a Senior Intelligence Analyst at U.S. Northern Command and held key intelligence and cybersecurity roles within the Defense Intelligence Agency, specializing in counterterrorism, border security, and advanced cyber threats from Russia and China.  Since 2015, Dr. Hearne has traveled globally, delivering tailored keynote speeches on leadership, cybersecurity, and organizational change, drawing from his extensive military, intelligence, and academic experience.Chapters:Introduction and Welcome [00:00 - 01:12]Show introductionInitial conversation about runningPersonal Loss and Reflection [01:12 - 03:15]Discussion about Travis's grandfatherSharing personal storiesMilitary Discipline and Daily Habits [19:12 - 20:44]Admiral McRaven's "make your bed" speechImportance of daily routinesGoal Setting and Present Mindfulness [22:57 - 34:15]Discussion of B.H.A.G.s (Big Hairy Audacious Goals)Balancing future goals with present awarenessCelebrating Progress [34:15 - 37:48]Gratitude practicesTaking time to acknowledge achievementsLearning from Losses [37:48 - 45:42]Celebrating failures as learning opportunitiesGrowth mindset discussionContinuous Learning and Development [45:42 - 49:29]Educational achievementsPersonal growth storiesClosing Thoughts and Contact Information [51:17 - 52:38]Book promotionFinal reflections and outro#10xYourTeam #Leadership #PersonalDiscipline #GoalSetting #ResilientLeadership #Mindfulness #DailyHabits #GrowthMindset #SuccessStrategies #VeteranLeadership #Gratitude #SelfImprovement #MotivationConnect with Travis:Website: https://www.titaniumconsultinggroup.com/LinkedIn: https://www.linkedin.com/in/travishearne/Facebook: https://web.facebook.com/Dr.THearne

Send us a textSummary: In this engaging episode of the Customer Success Playbook podcast, hosts Kevin Metzger and Roman Trebon continue their deep dive with Marcello Calbucci, exploring how organizations can successfully integrate the PR FAQ framework. Marcello shares strategies for overcoming resistance to change, emphasizes the importance of writing in fostering critical thinking, and explains how the PR FAQ process can help teams kill ineffective ideas early, saving time and resources. If you're looking to drive smarter innovation and enhance your customer success playbook, this episode is a must-listen.Detailed Analysis: Marcello Calbucci returns to the podcast, bringing valuable insights into how organizations can effectively adopt the PR FAQ framework. The conversation kicks off with a few light-hearted questions, offering a glimpse into Marcello's personal interests, from travel aspirations to his favorite Seattle hotspots.The discussion then shifts to the core challenge: how can organizations embrace the PR FAQ framework, especially when they are used to traditional presentation methods? Marcello emphasizes starting small—choosing a contained project that allows teams to practice and refine their approach. He underscores that this iterative process helps organizations learn, adapt, and eventually drive better innovation outcomes.Key insights include:Why top-down mandates for new frameworks often fail.The value of piloting the PR FAQ with smaller projects to refine the process.How the PR FAQ encourages cross-functional collaboration and reduces siloed thinking.The role of storytelling and clear writing in fostering better strategic thinking.How the process naturally weeds out weak ideas, saving organizations time and resources.Marcello also introduces the concept of the PR FAQ's "three superpowers": enhancing critical thinking, fostering clearer articulation of ideas, and inspiring teams with a vision that feels tangible and achievable. He stresses that while the writing process may feel daunting, it's a powerful tool for sharpening ideas and ensuring everyone is aligned.This episode is not just about adopting a framework but about reshaping how organizations think, collaborate, and innovate. If you're striving for better strategic clarity and stronger customer success outcomes, tune in and learn how the PR FAQ can be a catalyst for meaningful change.Now you can interact with us directly by leaving a voice message at https://www.speakpipe.com/CustomerSuccessPlaybookPlease Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

Welcome back to the Power of Owning Your Career Podcast! Simone Morris is joined by Dan Castle, a 30-year career veteran with a story you won't want to miss. From astronaut dreams to tech leadership, Dan's journey is a masterclass in embracing change and leveraging your strengths. He'll share his invaluable insights on career strategy, networking, and standing firm on your values. Get ready for a candid conversation on integrity, disruption, and taking control of your professional path. Dan's Bio: Dan has formal training in psychology, philosophy, information systems management, design thinking, and organizational dynamics. Dan has facilitated workshops and spoken at several organizations, worked as a TA in the graduate school at the University of Pennsylvania, facilitated workshops at Penn State University, and is currently an adjunct professor at Drexel University.  In addition, Dan is enrolled in the Doctoral program at Fielding Graduate University in Organizational Change and Development.  Dan is both a published author (2022) and TEDx speaker (2023) and believes wholeheartedly in sharing his life experiences and stories with the world.   Since the recording of this episode, Dan has taken on a new role at Oligo Security. A Time Stamp Of The Episode: 00:00 Customer Success and Organizational Dynamics 05:18 "Interview Preparation Beyond Algorithms" 09:42 Networking: Key to Opportunity 13:33 Respect: Earned, Not Demanded 14:18 "Respect is Earned, Not Given" 20:34 Commitment and Contribution Over Paycheck 23:52 "Breaking Vicious Cycles" 26:45 Finding Personal Empowerment Through Education 28:27 Podcast Guest Dan Castle Resources shared by Dan: AI References: Ethan Mollick's LinkedIn Jeremy Utley's LinkedIn Books: Think Again by Adam Grant Dan Castle's Book Connect with our guest, Dan Castle, at https://www.linkedin.com/in/castledano/. Connect with the show's host, Simone E. Morris, at https://www.linkedin.com/in/simonemorris/. To apply to be a guest on the show, visit bit.ly/pooycshowguest. ✴️ Get More Support for Your Career:

In this episode, Dr. Grajdek focuses on managing organizational change while addressing challenges and common pitfalls. She provides actionable strategies for smooth transitions, including transparency, training, and involving employees in the process. Dr. Grajdek emphasizes the role of leadership in guiding teams with clarity and empathy as she encourages organizations to foster adaptability and resilience during periods of change. Tune in to learn more.  Check out Stress-Free With Dr G on YouTubehttps://youtube.com/channel/UCxHq0osRest0BqQQRXfdjiQ The Stress Solution: Your Blueprint For Stress Management Masteryhttps://a.co/d/07xAdo7l

BONUS: How To Build Trust and Manage Conflict, With Maria Arpa In this BONUS episode, we dive deep into the art of building trust and managing conflict in the workplace with Maria Arpa, an expert mediator and creator of the Dialogue Roadmap. Maria shares powerful insights on transforming workplace dynamics through compassionate communication and authentic dialogue. Understanding Power Dynamics in the Workplace "What we don't talk about openly, most people end up acting out." Power imbalances exist in every workplace and cannot be ignored. Maria emphasizes the importance of exposing and addressing these power dynamics openly, particularly the unspoken contracts that govern our interactions. These implicit agreements often drive behavior and can lead to conflict when left unaddressed. The Dialogue Roadmap: Moving Beyond Debate "We give children prizes for debating societies. We don't give children prizes for collaborative behavior." The Dialogue Roadmap offers a structured approach to authentic conversation that moves away from the traditional debate model. Maria explains how our societal conditioning toward debate and competition can hinder genuine communication and collaboration. Creating Safe Spaces for Difficult Conversations "You can't have these conversations while you're trying to do the work and meet a deadline." One key aspect of effective conflict resolution is creating dedicated spaces for challenging conversations. Maria emphasizes that these discussions cannot happen effectively while trying to meet deadlines or during regular work activities. The Power of Empathic Connection "Empathy drives change. It drives change from the inside out." Building trust starts with establishing empathic connections. Maria shares how this approach drives change from the inside out, rather than trying to force external changes. Managing Conflict as a Resource "Conflict, when approached compassionately, is our biggest free resource that opens the door to creativity." Rather than viewing conflict as a problem to be solved, Maria suggests seeing it as a valuable resource for positive change. When approached compassionately, conflict can open doors to creativity and innovation. Language and Trust-Building "Words can be windows or walls... language is the software in our brains that we use to tell us what to do." The words we choose can either build bridges or create barriers. Maria introduces the concept of "enforcement mentality" and its impact on workplace relationships. In this segment, we refer to the episode with Michelle Pauk on the importance of language in our work. Practical Tools for Leaders Maria shares several practical approaches for leaders to build trust and manage conflict: Slow down conversations using techniques like the metronome Use phrases like "If I understand you, what you really want me to hear is..." Create opportunities to restart conversations with "This isn't the conversation I meant to have. Can I start again, please?" Maintaining Accountability Without Enforcement "You can say 'What conversation should I be having with you?' - how the person answers tells you everything you need to know." Creating accountability without falling into an enforcement mentality requires clear communication about expectations and consequences. Maria emphasizes the importance of making contracts explicit and inviting people to take ownership of their responsibilities. About Maria Arpa Maria Arpa is an expert mediator, counselor, and advocate for meaningful workplace change, and the creator of the Dialogue Roadmap - a communications tool that moves away from accusative/blaming ways of communicating to a much more compassionate and collaborative way of working. In her book "Mindfulness at Work", Maria offers powerful strategies to transform stressful, conflict-ridden workplaces into environments of harmony and collaboration. You can connect with Maria Arpa on LinkedIn, or visit Maria Arpa's Workplace Huddle website.

Season Hughes: Understanding the "Why" Behind Agile Transformation Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Drawing from her consulting experience, Season shares valuable insights about leading successful Agile transformations. Rather than simply implementing Scrum, she emphasizes the importance of understanding organizational motivations by asking crucial questions like "Why do you want this change?" and "What does success look like?"  She outlines a comprehensive approach that begins with foundational training using the Scrum Guide, followed by Liftoff workshops to establish team foundations, working agreements, and regular check-ins to support continuous improvement. In this segment, we refer to the Liftoff book, by Diana Larsen and Ainsley Niles. Self-reflection Question: What steps are you taking to understand and align with your organization's transformation goals? [The Scrum Master Toolbox Podcast Recommends]

In this dynamic episode of the IDD Health Matters Podcast, Dr. Craig Escude sits down with Bob Sattler—whose extensive experience and passion for person-centered care have transformed developmental disability services. Recorded live at the NASD Conference in Portland, Oregon, this conversation delves into Bob's unique journey from a camp counselor and direct support professional to a pioneering consultant and co-founder of Support Development Associates (SDA). Bob Satler shares how his career evolved alongside the movement toward true person-centered practices, emphasizing that treating individuals as people first is far more than a buzzword—it's a transformative approach that empowers both service recipients and their support teams. He explains how effective person-centered care involves not only ensuring safety and health but also fostering autonomy, fulfillment, and genuine quality of life. Through real-life examples and insights from his work, Bob highlights the importance of listening to the very people whose lives are at the heart of these services, and the challenges of reshaping organizational cultures to make person-centeredness the norm. Join Dr. Escude and Bob Sattler as they explore the balance between safety and autonomy, discuss innovative strategies to integrate person-centered practices into everyday operations, and envision a future where support systems are as dynamic and compassionate as the people they serve. Tune in for an enlightening conversation that promises to inspire professionals and advocates dedicated to advancing health equity for individuals with intellectual and developmental disabilities.

The Future of Foresight & Innovation: Insights with Gary Hamel | The Innovation Show   In this episode, we have the pleasure of welcoming back Gary Hamel, a leading expert in business strategy and management. Host Aidan McCullen and Gary Hamel dive deep into the concept of foresight, stressing the importance of understanding broad themes and emerging trends to guide companies toward future opportunities. They discuss companies' common blind spots and failures in anticipating the future, as well as ways to leverage resources effectively. Gary shares insights on the necessity of innovation at all levels of an organization, the perils of becoming too attached to current successes, and how organizations can think more creatively about emerging technologies. They also cover historical examples from companies like IBM, Kodak, and 3M to illustrate key lessons in foresight and innovation.   00:00 Introduction and Welcome 00:20 The Importance of Foresight 02:19 Recognizing Emerging Trends 04:30 Challenges of Organizational Change 09:13 Cultural Perspectives on Innovation 14:31 Historical Examples of Foresight Failures 30:58 Innovation in Cost Structures 34:34 The Urgency of Innovation in Healthcare 35:10 The Need for Builders in Leadership 35:55 Resource Leverage: Doing More with Less 36:55 Learning from Guerrilla Warfare and 9/11 39:06 Speed to Market: Lessons from Japanese Companies 40:24 The Importance of Rapid Iteration 44:00 Building Consensus and Leveraging Employee Insights 47:47 The Role of Strategic Focus in Innovation 53:30 Learning from Kodak and 3M 57:48 Metaphors and Organizational Change 01:07:12 Predicting the Future: The Smartphone and Cloud Computing 01:10:04 Final Thoughts and Contact Information

In this episode, we sit down with Richard Carson, consultant, author, and researcher in Organizational Change Management. As CEO & President of Carson & Associates, Richard has spent his career advising public and private organizations on change management, strategic planning, and performance improvement. With deep expertise in driving transformation, Richard shares insights from his book The Book of Change and reveals the key factors that make or break organizational change. We'll explore what change management really means, the biggest obstacles organizations face, and the essential ingredients for success. Richard also dives into lessons learned from his research, real-world examples of change initiatives—both successful and failed—and the most valuable career advice he's ever received. Contact Richard via his website Check out "The Book of Change" by Richard here Thanks for listening to the Project Management Paradise Podcast. Don't forget to subscribe, rate, and review our podcast on your favorite platform. Stay tuned for more episodes where we bring you the latest insights from industry leaders. Bonus Learn the keys to effective change management by accessing a complimentary copy at corasystems.com/changeguide

In this episode of Executive IT, hosts Evan Kiely and Ziad Fanous, along with guest David Mehok, share valuable lessons from seasoned CFOs on IT transformation and its role in driving business efficiency. They discuss aligning IT tools with organizational goals, overcoming challenges in tool consolidation, and the importance of measuring both hard and soft savings. The episode emphasizes how effective communication between IT and finance teams is key to securing budgets and ensuring successful project outcomes.

Send us a texterinee Pooler shares invaluable insights on transforming Net Promoter Score (NPS) feedback into actionable organizational change. The episode delves into practical strategies for ensuring customer feedback drives meaningful improvements across companies.Detailed AnalysisThe conversation explores several critical aspects of NPS implementation and feedback management:Customer Sentiment Integration Pooler emphasizes the importance of combining NPS data with broader customer health metrics using a red-yellow-green system. This comprehensive approach provides organizations with a more nuanced understanding of customer satisfaction and engagement levels.Communication Workflows A standout practice highlighted is the systematic follow-up with every survey respondent, regardless of their score. This proactive approach maintains customer engagement and demonstrates commitment to feedback incorporation.Cross-Organizational Impact The discussion reveals how NPS data can effectively influence various departments, particularly product management. Pooler shares experiences from her healthcare SaaS background, illustrating how structured feedback processes can lead to meaningful organizational changes.Success Metrics and Recognition An important insight emerged about balancing improvement focus with celebration of successes. The conversation emphasizes the significance of acknowledging positive feedback while addressing areas for enhancement.The episode concludes with a preview of an upcoming discussion about AI's role in NPS programs, suggesting exciting developments in feedback collection and analysis.Now you can interact with us directly by leaving a voice message at https://www.speakpipe.com/CustomerSuccessPlaybookPlease Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

“Accountability is really about taking ownership. Leaders have to model the way.” -Dr. Stacy Owens, Organizational Change & Transformation Strategist, Coach:Watch out world - the women are READY! There is a ferocity among our squad and the energy is exciting. Join us this year as we CLIMB toward big goals and work for (and demand) MORE!Mandy and Stephanie, your podcast work BFFs, chat being ready when opportunity arises. You'll also hear all the details on The Four Tendencies, an accountability metric by Gretchen Rubin, queen of happiness and human behavior.Stacy Owens gives us truth bombs about leadership that are too good to miss:Accountability as a winning strategy. It's more about what you do than what you say.Check yourself - how do you show up? Be authentic, connect with your team, live with purpose, give your team purpose, and lead with love.Let's continue the conversation…share with us your biggest AHA from the episode!Also, once you take The Four Tendencies quiz, let us know your results on Instagram -tag us @soarlead!

BONUS: The Future of Agility, Insights from Industry Research with Simon Powers Is Agile really dead? What does this wide research from industry reveal?  In this detailed, and insightful episode, we explore the current state and future of agility with Simon Powers, founder of The Deeper Change Academy. Simon shares insights from his comprehensive survey conducted between October and December 2024, which included 311 survey responses, 15 case studies, and 8 in-depth interviews with senior leaders. The Current State of Agility The research reveals that while there's been a decline in traditional agile roles and certifications since October 2023, approximately 70% of organizations continue to invest in agile practices and transformations. However, these initiatives are often being rebranded and restructured, moving away from traditional "agile transformation" terminology. "Organizations are still embracing agility and moving forward with change, but what they're doing is that the names they're using are changing. People aren't necessarily being employed as agile coaches, but the agile coaching responsibilities are still required within organizations." Leadership Development and Organizational Structure A critical finding shows that leadership development in many organizations has stalled, creating two distinct organizational patterns: Organizations focused primarily on operational efficiencies, resulting in decreased agility Companies that have embraced coaching as a management tool and invested in leadership development "The culture is very different depending on where you sit. When you're constantly competing against a head count of a developer versus that of a coach, you're less able to take the necessary risks, talk to the right people, do bolder experiments, and have more of an effect within the organization." The Impact of Funding Models The research identified that the funding model for agile initiatives significantly impacts their success. Centrally funded transformation efforts tend to be more successful than those funded through departmental headcount, as they provide greater authority and ability to drive change across the organization. "Where people are hired or paid for within the head count, the overwhelming majority - like 90% of people who are in that position - are reporting that they do not have the authority to actually carry out the roles that they have responsibility for." Collaboration and Remote Work The survey revealed interesting insights about optimal collaboration patterns in the post-pandemic era: The sweet spot for office presence appears to be 2-3 days per week Full remote work can significantly reduce collaboration effectiveness Physical presence remains important for developing leadership skills and team dynamics "Being at home 100% of the time is a big reduction of collaboration and working on things and growing these skill sets that are needed in leadership as well as within the teams." Future Trends and Challenges Looking ahead, the research highlights several key areas that will shape the future of agility: Team structures remain a critical factor in software delivery capability The need for better strategy tools at senior leadership levels The importance of breaking down silos in software development The continued evolution of agile practices to meet increasing complexity "Organizations are going to need to sort out these problems that we've been slowly solving through agility for the last 20 years. We're just going to be continuing on, but what flavor? I don't know." About Simon Powers Simon Powers is the founder of The Deeper Change Academy and author of "Change: A Practitioner's Guide to Enterprise Coaching." With over 20 years of leadership experience, Simon empowers HR leaders and department heads to create thriving, human-centered workplace cultures through tailored coaching, strategic advisory, and transformational programs. You can link with Simon Powers on LinkedIn.

To Ian Morrison, Rest in Peace.   In this inaugural episode of 'Innovation Show X,' host Aidan McCullen is joined by renowned guests Ian Morrison and Paul Nunes to discuss navigating the complex landscape of innovation. They explore key concepts from their influential books, 'The Second Curve' and 'Jumping the S-Curve,' providing insights into managing transitions in business, the challenges of risk and asset allocation, and how companies can sustain high performance over time.    The episode also pays tribute to the late Ian Morrison for his contributions to thought leadership and innovation.    Tune in to learn about the profound changes in industries like healthcare and technology and the essential balance between legacy systems and new ventures.   00:00 Sad News and Dedication to Ian Morrison 01:27 Introduction to Innovation Show X 01:52 Ian Morrison's Second Curve 04:17 Paul Nunez on Jumping the S Curve 06:38 Discussion on Technology and Market Changes 21:46 Healthcare and Digital Disruption 33:59 Challenges in Innovation and Risk Management 40:15 The Phoenix Metaphor and Organizational Change 53:39 Conclusion and Reflections

#193: Strategic HR Evolution: Building Culture-Driven IT OrganizationsFeaturing:Will Smith, Chief of Staff at City of Seattle ITIn this episode, you'll learn:How Seattle IT revolutionized HR by embedding dedicated business partners within each department, transforming traditional personnel management into strategic partnerships that understand both technical operations and business goalsThe critical intersection of organizational psychology and tech leadership, through Smith's doctoral research on how growth mindset principles drive successful cultural transformation in IT organizationsSeattle IT's innovative "from-to state" framework for cultural change, creating systematic pathways from fixed to growth mindset and empowering teams with clear decision-making abilitiesThe power of intentional culture-building in IT organizations, demonstrated through Seattle IT's focus on psychological safety and creating spaces where all perspectives are valuedHow modern HR leadership drives organizational success by understanding both human capital and technical operations, illustrated through Seattle IT's transformation from a traditional personnel office to a strategic business partnerTimestamps(00:00) Introduction and Welcome (01:00) Will Smith: From HR Expert to Chief of Staff at Seattle IT (03:00) Personal Background and Family Values (04:00) Educational Journey: Bridging IT, Law, and Organizational Psychology (07:00) Understanding the 'Why' in Organizations (09:00) Growth Mindset: Foundation for Organizational Change (11:00) Revolutionizing HR: The Business Partner Model (14:00) Creating Intentional Culture and Psychological Safety (17:00) Managing Conflict Through Relationship Building (19:00) Leading Change: Hybrid Work Transformation (21:00) Seattle IT Learning Conference: Culture in Action (23:00) Closing Thoughts and Show InformationLinks Mentioned:2024 Seattle Learning Conference PlaylistMindset: The New Psychology of Success by Carol Dweck, Stanford University To hear more, visit www.techtables.com

About our guest:Nellie Wartoft is a Swedish technology entrepreneur who launched Tigerhall in 2019, revolutionizing how large enterprises engage their organizations to drive change at scale. Under her leadership, Tigerhall has quickly gained traction with global Fortune 500 firms undergoing transformation, and today has users across 32 countries, and employees in 12 markets. Nellie has raised over $10 million in venture capital from visionary investors including Sequoia Capital and Monk's Hill Ventures, and Tigerhall's customers include well-known enterprises in technology, consumer goods, professional services, and financial services.Prior to founding Tigerhall, Nellie was a top biller at Michael Page, where she led the Sales & Marketing practice and saw firsthand the issues in driving organizational engagement around change, and how the technology used in communications, knowledge sharing, change and transformation led to dissatisfaction, more confusion and increased disengagement. Her experience led her to launch Tigerhall, which bridges the gap between how organizations have traditionally shared information and knowledge (think ghost town Sharepoint sites, mass internal email overload and snooze fest town halls), and how people prefer to consume content and interact with each other today (think your internal Spotify, two-way live interactions and the right reinforcement in the right workflow).Nellie has been named on the 2021 Gen T list of Leaders of Tomorrow by Tatler Magazine and was recognized as one of the Top Entrepreneurs to Watch in 2023 by the International Business Times. She was also a Swedish National Champion in skeet shooting and air rifle in her teenage years.Nellie is an accomplished speaker and regularly presents at large events and global forums such as the Global CEO Exchange, Business Transformation Exchange, TEDx events, SaaSTech Asia, SMF, Cornell University and several leadership summits across the United States, Europe and Asia. She currently serves as a non-executive director on the boards of the Swedish Chamber of Commerce Singapore and the SGTech Digital Transformation Chapter - the largest industry association for technology companies in Singapore.Outside of changing the way enterprises drive change, Nellie loves tennis, surfing and electronic house music. She has lived and worked in Singapore, London, Seoul and Los Angeles. Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform.Stay connected with us:Follow us on LinkedIn!Follow our co-host Eileen Rochford on Linkedin!Follow our co-host Rob Johnson on Linkedin!

In this podcast episode, Dr. Jonathan H. Westover talks with Elnian Gilbert about organizational change and vision facilitation. Elnian's 13+ years of experience at Zinger Train includes multiple businesses and positions, from her start at Zingerman's Mail Order to logistical experience at ZingTrain. It is this breadth of experience that Elnian brings to her role as a trainer, sharing Zingerman's approach to business though ZingTrain's public training, personalized training, facilitation, and keynotes. Check out all of the podcasts in the HCI Podcast Network!

In a world of rapid change, how can leaders become effective change agents? Join "Can You Hear Me?" co-hosts Rob Johnson and Eileen Rochford with Tigerhall CEO Nellie Wartoft as they unpack the strategies for embracing and driving organizational transformation.Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform. Stay connected with us: - Follow us on LinkedIn! - Follow our co-host Eileen Rochford on Linkedin! - Follow our co-host Rob Johnson on Linkedin!  

Chrissy Fleming: The Hidden Cost of Combined Scrum Master and Product Owner Roles Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Chrissy shares a critical learning moment from her career when she attempted to juggle both Product Owner and Scrum Master roles simultaneously. This dual role led to a situation where the team began "sandbagging" their estimates due to underlying conflicts with leadership. The situation culminated when a team member completed a supposedly two-month project in just two days, destroying team credibility and ultimately leading to the team's dismissal. Self-reflection Question: How do you ensure you maintain your authentic voice as a Scrum Master while balancing multiple stakeholder needs? [The Scrum Master Toolbox Podcast Recommends]

In this episode, Melissa Perri sits down with Kate Towsey, an authority on research operations and author of "Research That Scales." They dive into the significance of research ops in aligning product strategy and operations within a company, emphasizing how research can provide strategic insights essential for product development and organizational growth. Kate discusses the evolution and necessity of research ops, sharing her journey from content strategy to pioneering the field. She highlights how effective research ops facilitate knowledge management, ensuring that valuable insights are not just gathered but are used to inform business decisions across an organization. Tune in to discover how Kate's insights can transform your approach to integrating research into product strategy and the benefits of a well-structured research ops framework. You'll hear us talk about: - 08:20 - Solving Recruitment Pain Points Kate elaborates on the common starting point in research ops: participant recruitment. She discusses how managing this aspect effectively can impact product managers, researchers, and designers by enabling more seamless customer interactions. - 28:52 - Democratizing Research through Collaboration Melissa and Kate explore the importance of collaboration between product managers, UX designers, and researchers. They argue that while each role has its specialties, working together can democratize research and lead to better product decisions. - 42:40 - Breaking Down Silos Between Teams The discussion turns to the silos that exist within organizations, especially between product marketing and product management. Kate and Melissa share strategies for overcoming these divides to improve customer insights and product outcomes. Episode Resources: - Find Kate on LinkedIn: https://www.linkedin.com/in/katetowsey/ - Purchase Kate's book, "Research That Scales," on Amazon: https://www.amazon.com/Research-That-Scales-Operations-Handbook/dp/1959029223/ - Subscribe to the Product Thinking Podcast newsletter for more insights here: https://productinstitute.kit.com/2c8b2a0136 Listen to the full episode to learn more about incorporating research ops into your strategy. Timestamps: 00:00 Highlights 00:56 Intro 02:20 Dear Melissa 06:57 Kate Towsey's Journey into Research Ops 10:46 Understanding Research Operations 16:14 Challenges in Conducting Customer Research 23:38 The Shift of Research Ops to a Strategic Role 32:06 Collaboration in User Research 35:49 Right Tools to Scale Research 42:40 Research Ops and Product Ops Synergy

Send us a textIn this fresh episode of 2 Fat Guys Talking About Flowers, we're joined by Amanda Jedlinksky from the Society of American Florists. Amanda brought along some special guests to talk about the upcoming Next Gen Live event in Dallas this February.On this Next Gen episode, we're excited to feature Jenny Thomasson, the current Next Gen Rising Star, Erin Bruno of McNamara Florist (who might as well be an honorary co-host by now!), and future Dr. Laura Walsh from Smithers Oasis. These incredible women will be sharing insights on the hot topics they'll be covering on stage at Next Gen.Jenny also gives us a sneak peek into what attendees can expect at Dr. Delphinium, one of the largest and most stylish flower shops in the U.S., known for its high-end Euro flair. The Next Gen crew will get a behind-the-scenes tour, including the designer center, production area, and upscale front of the store. Plus, Jenny teases that the Creative Cartel will be gathering beforehand to create trend-forward displays.Laura, who is pursuing a doctorate in Organizational Change, reflects on how many of the skills she's learning are already second nature to Next Gen professionals—like using digital tools, adaptability, and teamwork to drive change. She's eager to share practical takeaways that can help transform the floral industry.Erin's session focuses on the art of managing “up, down, and all around”—how to develop and mentor your team while promoting leadership growth across the board. And Ryan gives a quick preview of his Ai session, which he promises to help florist!The conversation was so good that Amanda even convinced Mike to join the podcast—though she promised they wouldn't be carding at the door. The Early Bird special ends January 20, so be sure to visit safnow.org to sign up or register your team for Next Gen Live. Jenny Thomasson AIFD PFCI EMC AAF: https://www.instagram.com/jennyt.floristry/?hl=enErin Bruno AAF: https://www.linkedin.com/in/erinadavidson/Laura Walsh: Laura Walsh AAF, PFCI IG: oasisfloralproductsnamerica

Discover how a diverse organization in South Africa is applying its employees' strengths to successfully navigate change.Join Proconics CEO Melvin Jones, Yendor Felgate, and Jim Collison and learn the power of strengths in times of change.View the complete transcript for this webcast, along with audio and video, at https://www.gallup.com/cliftonstrengths/en/655037/strengths-meets-strategy-navigating-organizational-change-africa.aspxLearn more or purchase the new CliftonStrengths for Leaders report: www.gallup.com/cliftonstrengths/en/403427/cliftonstrengths-for-leaders.aspxAre you enjoying this podcast? Make sure you follow us or leave a comment or review, so more people can learn about their natural talents.Other ways to stay connected:Follow us on LinkedIn: https://www.linkedin.com/showcase/cliftonstrengthsFollow us on Instagram: https://www.instagram.com/cliftonstrengths/Follow us on Twitter: https://twitter.com/CliftonStrengthFollow us on Facebook: https://www.facebook.com/CliftonStrengthsFor more information about strengths, visit gallup.com/cliftonstrengthsSubscribe to our CliftonStrengths Newsletter: https://www.gallup.com/cliftonstrengths/en/348236/cliftonstrengths-newsletter.aspx