Podcasts about chros

On this episode, Pete and Julie are joined by Mary Sue Rogers, a legend and pioneer in global HR, payroll, and workforce transformation!  From her early days modernizing payroll systems to senior leadership roles at IBM, Talent2, and Ascender, Mary Sue shares a rare, long-view perspective on how payroll evolved from a compliance function into the operational backbone of today's global workforce. The conversation spans Asia-Pacific payroll complexity, multinational compliance, board-level risk oversight, and why paying people accurately is foundational to employee experience. Mary Sue also offers sharp insight into AI's real impact on HR, the growing role of payroll as an extension of government compliance, and what CHROs must prioritize as organizations head into an uncertain 2026. Connect with Mary Sue: https://www.linkedin.com/in/rogersmarysue Connect with the show: LinkedIn:  http://linkedin.com/company/hr-payroll-2-0 X: @HRPayroll2_0  X: @PeteTiliakos  X: @JulieFer_HR BlueSky: @hrpayroll2o.bsky.social YouTube: https://www.youtube.com/@HRPAYROLL2_0  WRKDefined Podcast Network: https://wrkdefined.com/podcast/hr-payroll-20  Thank you to our marquee sponsors for powering the HR & Payroll 2.0 podcast forward!  G-P ‘Globalization Partners': https://www.globalization-partners.com/ OneSource Virtual: https://hubs.ly/Q03YFNR90 Zoho: https://www.zoho.com/press.html Thank you to our ‘wizard behind the curtain' and show producer Ryan Kielma: https://www.linkedin.com/in/ryan-kielma/

Many companies try to solve low morale with simple perks like wellness apps, but workers often care more about real pay and career growth. The big challenge today is keeping frontline employees happy while the world worries about AI impact and high turnover. What could be the most substantial, meaningful investments leaders can make that truly build real loyalty? In this episode, Paul Marchand, EVP and CHRO of Charter Communications, more popularly known as Spectrum, discusses how to invest in people to create a better customer experience. He explains the strategy behind helping a 95,000-person workforce through absorbing rising benefit costs and programs like frictionless, prepaid tuition reimbursement and a unique employee stock purchase plan designed to build an owner mindset. Paul shares how "open mic" sessions at Charter improve their employee retention, and the way Spectrum GPT is being used to make HR more efficient. We also explore the 'high school pathways' initiative, upcoming M&A integration with Cox Communications, and how HR role evolution is turning leaders into Chief Future of Work Officers, going far beyond traditional employee management. This episode shows CHROs how to use a people-first strategy to build a resilient and competitive workforce.

Join Dr. Nick Taylor for a special edition of Lead from Within, bringing together insights from six CHROs on the trends shaping 2026. From constant transformation and AI adoption to burnout, authenticity, and performance, this episode explores how people strategy is becoming business strategy. Hear what leading CHROs are prioritizing now, and what leaders must do differently in the year ahead.Subscribe now for inspiring episodes that will empower you to lead from within.✔️ Follow Nick: on LinkedIn ⁠linkedin.com/in/dr-nick-taylor/✔️ Listen/watch on Spotify: https://open.spotify.com/show/1Zl6KslKPNhL7X8dvSMXtV?si=b13a792c67784dd3 ⁠✔️ Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/lead-from-within/id1712635181

People analytics has spent years building credibility through data. Now the pressure is different. Business leaders aren't just asking for insight - they're expecting direction. Where should we invest? What should we stop doing? What risks are we not seeing yet? But many teams still find themselves pulled back into reporting cycles, ad-hoc requests, and an overemphasis on metrics that don't always lead to better decisions. So what shifts when people analytics starts operating more like a product and less like a project function? In this episode, David Green is joined by Ashar Khan, Head of People Insights and Solution Design at Autodesk, to explore how the function evolves from delivering data to shaping choices at scale. Join this conversation as they discuss: The skills and mindsets modern people analytics teams need beyond technical expertiseWhat an effective people analytics operating model looks like in practice The core capabilities required to bridge HR technology and HR strategy Where “metric fixation” leads organisations toward false confidence and poor decisions Why the assumption that AI automatically means “fewer people” misses the bigger picture Practical advice for CHROs building or redesigning a people analytics function today This episode is sponsored by Worklytics. How productive is your organisation, really? Worklytics makes it clear - with privacy-first insights from everyday work data. See how meeting volume, manager effectiveness, collaboration health, and AI adoption are impacting your team's focus, efficiency, and outcomes - so you can make smarter decisions, faster. No surveys. No assumptions. Just clear insight into work. Right now, Worklytics is offering podcast listeners a free 30-day trial of their productivity analytics dashboard. Learn more at worklytics.co/productivity Link to resources: The Strategic Workforce Planning Handbook David Edwards' Dark Artistry Newsletter Hosted on Acast. See acast.com/privacy for more information.

This is not a conversation about the future of HR. It's a conversation about what is already happening inside executive teams, inside HR organizations, and inside companies being reshaped by AI faster than most leaders are willing to admit.In this episode, I sit down with Keith Ferrazzi for a raw, unscripted conversation about power, voice, and transformation at the highest levels of leadership.Keith shares what he's seeing right now: HR organizations being cut dramatically as “people ops” gets automated, and the CHRO role being forced into a new standard, less compliance and consensus, more disruption, and enterprise leadership.We dig into why HR doesn't earn influence — it has to take it. We unpack why the real transformation center is shifting to the CHRO–CIO partnership, and why many companies are still treating that relationship like an afterthought.Keith also breaks down the next operating model he's studying: human–agent pairs. Not teams in the traditional sense but humans working alongside AI agents across procurement, supply chain, and core functions, and what HR must become to support that reality.This episode isn't theoretical. It's observational, direct, and grounded in the rooms where decisions are being made right now.If you're responsible for people, systems, culture, or scale — this conversation will meet you where you are.1) People Ops is getting automated - What Keith is seeing inside organizations as AI absorbs work that HR has historically owned.2) HR doesn't get a voice; it commands one - A real conversation about influence, disruption, and how CHROs are perceived at the executive table.3) The CHRO–CIO axis is the new center - Why transformation is being decided through the partnership between HR and technology leadership.4) Human–agent pairs are the next work model - What happens when collaboration, accountability, and decision-making include AI agents as working partners?5) Collaboration vs. consensus - How teams capture broader input without getting trapped in endless iteration, and why “landing the plane” matters.6) What high-impact leaders are doing differently - The behaviors and operating rhythm Keith is engineering inside executive teams right now.Keith referenced his work through Ferrazzi Greenlight, focused on building high-performing teams and leader-driven communities that accelerate transformation.Learn more here:https://www.ferrazzigreenlight.com- If you're serious about leading through disruption, not managing around it, this work is worth a look.

The old playbooks for leadership no longer apply when your top performers might never step foot in a traditional office. It's time to move past the superficial logistics of where people sit and uncover the specific cultural habits that maintain high standards and relentless speed as your organization evolves. In this episode, LJ Brock, Chief People Officer at Coinbase, joins me to explore the high-stakes evolution of leading a remote-first organization that scales without losing its competitive edge. We dive into the practical reality of managing 5,000 global employees, moving beyond the "return to office" debate to discuss Coinbase's "magnet, not mandate" hub strategy and their recent pivot toward mandatory quarterly in-person sessions designed specifically for execution. LJ pulls back the curtain on the unique operating system that powers their culture—including the bold decision to outlaw committees—and shares the specific decision-making frameworks, like the Directly Responsible Individual (DRI) and Problem Proposed Solution (PPS) models, that ensure individual accountability remains front and center. From tackling the nuances of performance management and asynchronous collaboration to leveraging AI for future efficiency, this conversation is a must-watch for CHROs who want to build a high-performance culture that prioritizes measurable results over physical proximity. ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Quick heads-up: my new book, The 8 Laws of Employee Experience, is a practical playbook for building an environment where people do their best work—order a copy here: 8EXlaws.com

In this episode of Take the Stage, Brad Bialy sits down with Paul Petersen to unpack why the candidate black hole still exists in recruiting and how human-centered, tech-enabled recruiting can finally fix it. About the Guest Paul Petersen is a fractional CHRO and executive workforce strategist with more than 30 years of experience helping organizations modernize talent acquisition, HR technology, and workforce strategy across global enterprises. He's known for blending deep HR tech expertise with a relentless focus on the human experience for both talent and hiring managers. Key Takeaways Speed without intention creates invisible talent. Screening out is easier than building trust—but far less effective. Communication is the real differentiator in modern recruiting. Technology should amplify recruiters, not replace them. Great recruiters act like agents, not gatekeepers. Timestamps [00:23] – Why the candidate black hole still exists [02:54] – Screening out versus screening in explained [05:16] – When “speed to hire” becomes the wrong metric [06:48] – The two personas that actually matter [08:35] – Can AI really fix the candidate experience? [10:33] – The Domino's pizza tracker analogy for recruiting [14:02] – Why talent pools are massively underutilized [16:26] – Predicting talent needs before jobs open [20:53] – Paul's 300-application job search story [25:11] – Why recruiters should think like sports agents [30:37] – The hiring manager's missing voice in HR tech [35:27] – Integrity as a long-term recruiting advantage About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He's the host of Take the Stage and InSights, two of the staffing industry's leading podcasts with more than 200,000 downloads. Sponsors and Offers Heard Take the Stage is presented by Haley Marketing. For a limited time, we're offering 50% off a brand new staffing website. Just message Brad Bialy on LinkedIn and mention the Crazy Website Promo. Book a 30-minute business and marketing consultation with host Brad Bialy: https://bit.ly/Bialy30 Benefits in a Card helps staffing firms offer meaningful benefits to their entire workforce through flexible, unbundled plans designed for high-turnover environments—making it easier to control costs, improve retention, and stay competitive. https://www.BenefitsInACard.com TRICOM partners with staffing firms as an asset-based lender and full-service back-office provider, helping owners scale confidently by reducing risk and easing the operational strain of payroll, cash flow, and administration. https://www.tricom.com

In this episode of the HR Leaders Podcast, we sit down with Vincent Lecerf, Executive Vice President, Human Resources at Orange, to unpack how purpose, diversity, and skills become real business levers inside a fast moving telecom and technology environment.Vincent explains why serving communities is not brand marketing, it's an operating model, from safer phones for children to digital education for seniors, and why HR must integrate DEI directly into strategy, governance, and incentives, not treat it as a side initiative.Most importantly, he shares how skills expiration, inclusive leadership, and AI acceleration are forcing CHROs to rethink reskilling cycles, leadership accountability, and how change happens with people, not to them.

Episode DescriptionJoin Kevin and marketing communications expert Craig Paisley as they explore seven critical workplace trends that are already reshaping how organizations operate in 2026. From AI integration to employee well-being, this episode provides actionable insights for leaders navigating unprecedented organizational changes.Key TimestampsIntroduction & Overview0:00 - 0:43 - Episode introduction and welcome0:43 - 1:26 - Catching up on the new year and upcoming TV show project1:26 - 2:13 - Introduction to the seven workplace trends topic2:13 - 5:10 - Initial observations on workplace evolution, AI disruption, and the concept of "micro-shifting"The Seven Trends Overview5:10 - 5:42 - Listing all seven trends to be coveredTrend 1: AI Integration and Human-AI Collaboration5:42 - 8:27 - AI transforming from tool to team member; Microsoft's perspective; SHRM research on 92% of CHROs expecting greater AI integration8:27 - 10:46 - Discussion on AI agents (Google, Claude) and the balance between automation and human judgmentTrend 2: Leadership Evolution and Manager Support10:51 - 12:53 - The manager engagement crisis; Gallup research showing managers influence 70% of employee engagement but are increasingly burned out12:53 - 14:07 - Four critical actions to support managers; human-centric leadership replacing command and control14:07 - 14:58 - Discussion on leadership styles using current political examplesTrend 3: Flexible Work Structures and Hybrid Reality14:58 - 16:00 - Transition from temporary arrangements to formalized hybrid structures16:00 - 17:18 - Research findings on engagement drivers; professional development (71%) vs remote work (63%)17:18 - 18:24 - Discussion on South African infrastructure challenges affecting remote workTrend 4: Employee Engagement Crisis and Burnout Prevention18:24 - 19:50 - Alarming statistic: employee engagement dropped from 88% (2025) to 64% (2026)19:50 - 21:32 - Factors driving the crisis; 51% of workers likely to leave organizations ineffective at addressing workplace needs21:32 - 22:49 - Real-world perspective on retention challenges in South AfricaTrend 5: Skills-Based Hiring and Workforce Adaptation22:49 - 24:33 - Shift from credential-based to skills-focused recruitment; 39% of job skills may be disrupted in coming years24:33 - 26:30 - Discussion on generalist approaches, job description flexibility, and continuous learningTrend 6: Culture as Competitive Advantage26:30 - 27:51 - The gap: 93% consider culture important, but only 36% feel it's well-defined and drives performance27:51 - 29:21 - DEI practices impact: organizations 1.7x more likely to win new business; importance of multigenerational workforces29:21 - 30:29 - Personal insights on managing six generations in one team; South African cultural contextTrend 7: Well-Being as Organizational Strategy30:35 - 32:08 - Well-being shifting from HR function to strategic priority; physical workplace redesign for mental health32:08 - 34:05 - Leadership training on burnout recognition; potential for 4-day work week with AI-driven productivity34:05 - 34:29 - Examples from Netherlands' 32-hour work weekClosing Insights34:36 - 35:40 - Common thread: balancing technological advancement with human needs; seven key success factors35:40 - 36:59 - List of research sources (SHRM, DHR Global, IMD, Fast Company, PRSA, Gallup)36:59 - 37:50 - Final thoughts on the human element and employee-first approach37:50 - 38:00 - Closing remarks and invitation to tune in next weekKey Takeaways by TrendTrend 1: AI IntegrationTrend 2: Leadership EvolutionTrend 3: Flexible WorkTrend 4: Employee EngagementTrend 5: Skills-Based HiringTrend 6: CultureTrend 7: Well-Being

Join Jonathan Aberman, CEO and Co-Founder of Hupside, for a provocative conversation on why the majority of AI adoptions fail. While AI is a powerhouse for efficiency, it lacks the ability to be truly original—a trait Jonathan defines as Original Intelligence. In this episode, we explore how Hupside is measuring and quantifying human originality to help businesses create real value and differentiation in an increasingly automated world.

Finding skilled talent remains difficult. Find out how CEOs and CHROs plan to develop their workforce this year.     Nearly 37% of CEOs say finding qualified workers is a challenge, according to the C-Suite Outlook 2026 survey by The Conference Board. How have labor challenges evolved since the Great Resignation, and what can CEOs do to attract and keep skilled talent in 2026?     Join Steve Odland and guest Diana Scott, US Human Capital Center leader at The Conference Board, to find out why AI requires HR to rethink job roles and skills sets, how CEOs and CHROs rank priorities such as productivity and organizational transformation, and which policy issues HR leaders are monitoring.     For more from The Conference Board:  Uncertainty and Opportunity: The CEO Playbook for 2026  The CEO Outlook for 2026—Uncertainty, Risks, Growth & Strategy  Transforming Organizations for AI: Critical Factors for AI Success 

Customer experience leaders face a familiar tension: do we put employees first or customers first? As organizations scale and adopt AI, that question becomes operational. In this special takeover episode of The Modern Customer Podcast, Jacob Morgan shares insights from The 8 Laws of Employee Experience, based on research with more than 100 CHROs. He explains why CX and EX operate as one system—and how leadership decisions behind the scenes shape customer outcomes. This conversation gives CX leaders a practical, systems-level lens to strengthen trust, consistency, and performance as AI raises the stakes. Blake Morgan is a customer experience futurist, keynote speaker, and author of three books on customer experience. Her new book is called The 8 Laws of Customer-Focused Leadership: The New Rules for Building A Business Around Today's Customer. Follow Blake Morgan on LinkedIn For regular updates on customer experience, sign up for her weekly newsletter here. 

What if the biggest AI disruption isn't at the entry level, but right in the middle of your org chart? Bill Banham sits down with Brian Kropp, VP of Global Insights at Heidrick and Struggles, to explore why the winners are treating AI as a people and change problem, not a tech project—and how that shift rewrites HR's mandate.We start with speed. Startups jump from idea to pilot in 30 days; large enterprises often take 270. Training alone won't fix that gap. Brian lays out a concrete path: give teams specific tasks and roles to experiment with, shrink approvals, and track learning as a real return. He makes a sharp case for “R before ROI,” arguing that early value shows up as capability, not neat cost savings, and that CHROs should design experiments that surface where returns exist before scaling investment.Then we tackle the middle manager shakeup. Scheduling, approvals, status updates, and first-line coaching are ripe for automation or AI agents. That could remove 30 to 50 percent of a manager's workload, forcing a choice: fewer managers or a redesigned role focused on judgment, sensemaking, escalation, and culture. Brian Kropp warns that without a plan, finance will default to cuts that hurt long-term capacity. He also maps where job evolution is most visible—from call centers and finance ops to diagnostic work—and why liberal arts and market insight skills may surge as tech meets cultural change to create breakthrough opportunities.The conversation closes with two pivotal moves: setting an explicit formula to split AI savings between margin and reinvestment in people, and standing up a new role—VP of AI Workforce Transformation. This team would own task design for automation vs augmentation, agent selection and “performance management,” and the operating system for fast, safe experimentation at scale. If you're a CHRO, HR leader, or curious operator, this is a pragmatic playbook for turning demos into durable advantage.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

AI can handle entry-level tasks today, but at what cost to your future leadership? Many companies are accidentally "hollowing out" their talent pipeline by cutting junior roles, creating a massive gap that will haunt them in five years. Efficiency today shouldn't come at the expense of your leaders tomorrow. How do we thoughtfully architect the future workforce to prioritize the health and depth of the leadership bench? In this episode, Melanie Tinto, CHRO of Grainger, joins us to explore how the company utilizes Strategic Workforce Planning (SWP) to ensure a "tech powered, human led" organization that balances automation with career development. This discipline informs every aspect of Grainger's talent strategy, from navigating the impact of AI to addressing talent shortages. We look into the necessity of viewing workforce planning as a mirror to financial planning, focusing on the strategic migration of roles and skills rather than simple headcount reduction. Key highlights include managing the surge of AI-generated job applications, the importance of foundational talent programs such as maintaining the campus recruiting "spigot," and transitioning toward a skills-based organization through internal upskilling and "build vs. buy" strategies. This episode is the CHROs' blueprint to become strategic visionaries who stay three moves ahead of market disruption. Discover how to master these critical "chess moves" before the talent gap becomes irreversible.   ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Future-ready organizations are built, not hoped for. My latest book, -The 8 Laws of Employee Experience shows how. Preorder here: 8EXlaws.com  

Something New!  For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP236  In episode 236, the second part of a two-part conversation, Coffey continues his discussion with Jacob Morgan about building future-ready organizations by balancing empathy, performance, and technology in the modern workplace.  They discuss misalignment between employee expectations and career outcomes; long work hours versus work-life balance tradeoffs; honesty in company culture and career paths; the eight laws for future-ready organizations; decoding the human signal in leadership; empathetic excellence as a talent framework; learning as the new job security; flexibility in career design; people-first leadership principles; the role of leaders in shaping employee experience; using AI and technology to amplify humanity; risks of over-indexing on empathy; managing performance during personal hardship; AI augmentation versus job replacement; and why organizational redesign must precede true AI transformation.  Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.   If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.   About our Guest:  Jacob Morgan is an international best-selling author, professionally trained futurist, and keynote speaker. He also runs "Future of Work Leaders," an exclusive network of the world's top CHROs shaping the future of work and employee experience. His passion and mission is to create future-ready leaders, employees, and organizations. Jacob's work has been endorsed by the CEOs of Mastercard, Best Buy, Unilever, The Ritz Carlton, Nestle, Cisco, Audi, and many others. He has a popular podcast called Future-Ready Leadership With Jacob Morgan and lives in Los Angeles with his wife, two kids, and two Yorkie rescue dogs.  Jacob Morgan can be reached at   https://thefutureorganization.com/  https://www.linkedin.com/in/jacobmorgan8/  https://x.com/jacobm https://www.youtube.com/@JacobMorgan https://www.instagram.com/jacobmorgan8/ https://www.facebook.com/JacobMorgan8/ https://greatleadership.substack.com/   About Mike Coffey:  Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher. In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business. Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association.  Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community. Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year.  Mike serves as a board member of a number of organizations, including the Texas State Council, where he serves Texas' 31 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County; the Texas Association of Business; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee. Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200) and teaches multiple times each week. Mike and his very patient wife of 28 years are empty nesters in Fort Worth.  Learning Objectives: Understand how misaligned expectations between employees and organizations undermine performance and engagement Evaluate talent using the empathetic excellence framework of competence, merit, and empathy Apply practical leadership approaches to balance empathy with accountability Explain the eight laws that define a future-ready organization Assess how AI and technology can augment human capability rather than replace it  

HR teams are being asked to do more than ever before — move faster, support burned-out employees, and navigate constant change. And yet, many HR functions are still operating with a compliance-first mindset that slows innovation and limits impact. What if HR didn't function like a back-office department… but instead, like a startup inside the organization? My special guest today is John Bernatovicz, and he's simplifying how to build entrepreneurial culture within HR teams. John has built his career blending entrepreneurship and HR, and he believes the future of HR depends on autonomy, agility, ownership, and a problem-solving mindset — not just policies and procedures. Here's how. My special guest today is John Bernatovicz and he's simplifying how to build entrepreneurs culture within HR teams.  We tackle and simplify all aspects of it, including: What it actually means for an HR team to have an entrepreneurial culture — and why it matters now more than ever. One practical shift leaders can make to move HR teams from enforcing rules to solving problems creatively. What the "20 things you MUST do first" really mean in his book HR Like a Boss — including 3–4 of the most impactful ones, like defining your purpose and practicing real self-care outside of work. What would change first if HR operated like a startup — from how we hire, to how we measure success, to how we experiment. …and ultimately, advice for CHROs who want to empower their teams to think like founders, not function owners — even when budgets, compliance, or legacy systems slow them down. Q: Are you ready to learn how to build entrepreneurial culture within HR teams? If yes, this one is for you. It's time to #DoTheThing! ---- Show notes available with all links mentioned here: https://www.thesimplifiers.com/posts/408-how-to-build-entrepreneurial-culture-within-hr-teams---with-john-bernatovicz

In this episode of Transform Work, host John Winsor sits down with Kyle Forrest, Principal at Deloitte and Deloitte's U.S. Future of HR Leader, for a wide-ranging conversation on how AI is reshaping work, talent, and organizational design inside large enterprises.Kyle shares what he's hearing from CHROs and C-suite leaders as companies move from “AI pilots” to real production deployments, and why 2026 may become the year of measurable productivity gains. Together, John and Kyle explore how jobs are being unbundled into tasks and reassembled into new roles, projects, and workflows, including the rise of AI agents and what it means to manage “synthetic talent” alongside human teams.Key themes include:The shift from one-time “change management” to continuous adaptation as AI capabilities evolveA practical framework for role evolution: AI-assisted, AI-augmented, and AI-powered workWhy the real unlock is cross-functional: AI as a coordinating layer that breaks down silos and forces new operating modelsWho “owns the agent” inside organizations, and why many companies are forming centralized AI councils across HR, IT, Legal, and the businessThe overlooked force shaping the future of work: demographics, global labor supply shifts, and what that means for talent strategyIf you're a leader thinking about the future of HR, workforce transformation, or the operating model changes required to compete in an AI-enabled world, this conversation offers clear frameworks, grounded insights, and a candid look at what's coming next.Listen now to hear why the future of work is not just about automation, but about redesigning how organizations run, how talent is deployed, and how humans stay empowered in the loop.

Something New!  For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP235 In episode 235, the first part of a two-part conversation, Coffey talks with Jacob Morgan about building a future-ready organization by redesigning employee experience as a leadership system rather than a collection of perks. They discuss the role of futurists and foresight frameworks in business strategy; decoding human signals to anticipate workforce change; why employee experience must balance empathy, competence, and merit; failures of perk-driven engagement models; employee agency and co-creation of the workplace experience; structural work design versus superficial engagement tactics; leadership accountability in shaping culture; using technology and AI to amplify human capability rather than replace it; aligning expectations between employees and organizations in a post-pandemic workforce. Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.  If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.  About our Guest: Jacob Morgan is an international best-selling author, professionally trained futurist, and keynote speaker. He also runs "Future of Work Leaders," an exclusive network of the world's top CHROs shaping the future of work and employee experience. His passion and mission is to create future-ready leaders, employees, and organizations. Jacob's work has been endorsed by the CEOs of Mastercard, Best Buy, Unilever, The Ritz Carlton, Nestle, Cisco, Audi, and many others. He has a popular podcast called Future-Ready Leadership With Jacob Morgan and lives in Los Angeles with his wife, two kids, and two Yorkie rescue dogs. Jacob Morgan can be reached at  https://thefutureorganization.com/  https://www.linkedin.com/in/jacobmorgan8/  https://x.com/jacobm https://www.youtube.com/@JacobMorgan https://www.instagram.com/jacobmorgan8/ https://www.facebook.com/JacobMorgan8/ https://greatleadership.substack.com/  About Mike Coffey: Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher. In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business. Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association.  Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community. Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year.  Mike serves as a board member of a number of organizations, including the Texas State Council, where he serves Texas' 31 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County; the Texas Association of Business; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee. Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200) and teaches multiple times each week. Mike and his very patient wife of 28 years are empty nesters in Fort Worth.  Learning Objectives: Understand how foresight tools and human signals help leaders prepare for future workforce shifts Evaluate employee experience using the framework of empathetic excellence instead of perks or engagement scores Apply the eight laws of employee experience to build resilient, future-ready organizations  

After a short pause, I return to The Business of Alignment to share what has become clear about leadership, performance, and the future of work.As organizations face tighter budgets, higher turnover, and growing complexity, one variable is quietly separating high-performing teams from everyone else: alignment. Not engagement scores. Not productivity tools. Real alignment between leaders, teams, incentives, and behavior.In this episode, I reflect on what I've learned from working with CHROs, founders, and operators across the market — and why the next chapter of this podcast will focus less on trends and more on what actually moves people, teams, and financial outcomes forward.I will also preview an upcoming conversation with Keith Ferrazzi, whose work on trust, behavior, and human performance represents the thinking today's HR leaders need if they want to build organizations that not only survive but also compound.This is a reset for the show.And a sharper lens on what modern leadership really requires.

What if I told you that 20% of your most experienced female talent is considering leaving—not for better opportunities, but because your workplace is making them choose between their health and their careers? Women aged 45-55 represent your most valuable institutional knowledge, your strongest leaders, and your most effective mentors. They're also navigating perimenopause and menopause in workplaces that were never designed for their needs. And they're walking away silently, one resignation at a time. In this episode, I'm pulling back the curtain on the women's health crisis that's quietly draining organizations of senior talent—and giving CHROs and People Leaders three concrete strategies to turn this crisis into your competitive advantage. From redesigning benefits architecture to breaking the silence that keeps women suffering alone, these aren't aspirational ideas—they're actionable playbooks you can implement Monday morning. Plus, a powerful bonus recommendation for anyone inside your organization who wants to drive change, regardless of title or role. If you're tired of watching experienced women leave "for personal reasons," this episode will show you exactly what to do about it. Stacie More episodes at StacieBaird.com. Women's Health Resources from this Episode Maven Clinic | Peppy Health | Carrot Health  State by State Women's Healthcare Legislation Updates

Most organizations aren't shaping the future of work, they're chasing it. In this episode, I share what CHROs admit privately but rarely say out loud: HR has become reactive, stuck in firefighting mode, and focused on looking good instead of doing what actually drives results. Traditional HR metrics are backward-looking, accountability has eroded, and the pendulum has swung dangerously toward entitlement. This isn't about blaming employees. It's about restoring honesty, balance, and courage in leadership. Because work is a value exchange—and when leaders are afraid to say that, both performance and culture suffer. The future of work doesn't need more perks. It needs leaders willing to tell the truth.

January 7, 2026: Nearly a decade ago, I wrote The Employee Experience Advantage to challenge organizations to move beyond perks, surveys, and surface-level engagement. Since then, employee experience has become a top priority—but in many cases, we've lost sight of what it actually means. In this episode, I share why post-pandemic workplace strategies focused on "giving everything to everyone" were unsustainable, how accountability and performance quietly disappeared, and why great employee experience isn't about making work easy—it's about enabling people to grow, contribute, and do meaningful work. I also explain why employee experience is a leadership responsibility, not an HR program, and introduce a futurist framework built from conversations with over 100 CHROs around the world to help organizations design workplaces that are human, challenging, and future-ready. If you're trying to cut through the noise and rethink what employee experience should look like for the next decade, this episode will help reset your perspective.

When a longtime CEO steps down, it's not just a change in leadership—it's a shift in the organization's heartbeat. After 40 years of service, Williams faced exactly that moment: a legacy to honor, a culture to protect, and a future to build. But how do you preserve stability while ushering in transformation? In this episode, Debbie Pickle, Senior Vice President and Chief Human Resource Officer at Williams, talks about orchestrating a seamless CEO succession  after long tenures and the CHRO's pivotal role in managing the culture, priorities, and structure during these executive transitions. She walks through creating a CEO Resource Guide, using tools like Hogan Assessments, 360 feedback, and development plans to prepare candidates, and crafting a thoughtful 30–60–90-day plan for the incoming CEO. Debbie also shares how Williams redefined its core values and replaced its mission and vision with a purpose statement, all while aligning the board of directors through strong governance principles like "noses in, fingers out." CHROs will learn all tips into managing leadership transitions through feedback loop, the importance of continuous learning during change, and how to become a true strategic partner and CEO whisperer in the organization. You'll learn how to guide your company through its next defining leadership chapter and balance what's changing vs. what's staying the same.   ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Future-ready organizations are built, not hoped for. My latest book, -The 8 Laws of Employee Experience shows how. Preorder here: 8EXlaws.com

In this episode of Transform Your Workplace, Brandon Laws welcomes back Jacob Morgan to explore ideas from his upcoming book, The Eight Laws of Employee Experience: How to Build a Future-Ready Organization, releasing in February 2026. Drawing from more than 100 interviews with CHROs, Jacob shares why many organizations have lost direction since the pandemic and how well-intended employee experience efforts have sometimes drifted into entitlement, reactivity, and trend-chasing. The conversation unpacks why leaders often operate in "defense mode," how AI is being misunderstood and misused at work, and why employee experience is not an HR initiative but a shared responsibility across the organization. Listeners will also hear practical frameworks for separating trends from truths, rethinking learning and development, understanding employees beyond survey data, and designing flexibility and culture in more intentional ways. This episode offers clear perspectives for leaders who want to stop reacting and start building the future of work they actually want. Key Timestamps 00:00 – Introduction and episode overview 02:00 – Why organizations have lost their way post-pandemic 05:30 – Employee experience, entitlement culture, and unintended consequences 08:00 – Why leaders are stuck playing defense instead of offense 11:00 – Trends vs truths and the risks of chasing competitors 13:00 – AI at work and the rise of "work slop" 15:00 – A framework to adapt, pause, or push back on trends 17:00 – Overview of The Eight Laws of Employee Experience 19:00 – Decoding the human signal and knowing employees beyond data 24:30 – Surveys vs real conversations and the importance of human connection 27:00 – Rethinking learning, skill-building, and application on the job 31:00 – The limits of AI and why managers still matter 34:00 – The growth framework for development, readiness, and decision-making 37:00 – Designing flexibility and the idea of a career "command center" 40:00 – Using technology to amplify humanity, not replace it 43:00 – Choosing the future you want to build as an organization 45:00 – Final reflections and where to learn more   A QUICK GLIMPSE INTO OUR PODCAST Podcast: Transform Your Workplace, sponsored by Xenium HR Host: Brandon Laws In Brandon's own words: "The Transform Your Workplace podcast is your go-to source for the latest workplace trends, big ideas, and time-tested methods straight from the mouths of industry experts and respected thought leaders." About Xenium HR Xenium HR is on a mission to transform workplaces by providing expert outsourced HR and payroll services for small and medium-sized businesses. With a people-first approach, Xenium helps organizations create thriving work environments where employees feel valued and supported. From navigating compliance to enhancing workplace culture, Xenium offers tailored solutions that empower growth and simplify HR. Whether managing employee relations, payroll processing, or implementing impactful training programs, Xenium is the trusted partner businesses rely on to elevate their workplace experience. Learn more: https://www.xeniumhr.com/ Connect with Brandon Laws LinkedIn: https://www.linkedin.com/in/lawsbrandon Instagram: https://www.instagram.com/lawsbrandon About: https://xeniumhr.com/about-xenium/meet-the-team/brandon-laws Connect with Xenium HR Website: https://www.xeniumhr.com/ LinkedIn: https://www.linkedin.com/company/xenium-hr Facebook: https://www.facebook.com/XeniumHR Twitter: https://twitter.com/XeniumHR Instagram: https://www.instagram.com/xeniumhr YouTube: https://www.youtube.com/user/XeniumHR

The world of work didn't just change, it fundamentally broke the old rules. Forget just 'adapting'—this episode is your essential guide to understanding the radical shifts currently squeezing CHROs and how to build a team that can truly withstand them. In this special episode, we revisit three of our most important conversations from the past year. Entrepreneur and author Mark Matson reframes the American Dream for the modern workplace, revealing how distorted mindsets—entitlement, resentment, and "juicy victimhood"—are limiting performance more than circumstances ever could, and what leaders can do to revive accountability and ownership. Endurance expert and best-selling author Alex Hutchinson shows how the science of athletic training applies directly to leadership today, from managing chronic stress to sustaining creativity and peak performance. And Stephen Schmidt, Chief Security Officer at Amazon, breaks down why the biggest AI threats aren't technical at all, but human—rooted in behavior, trust, and a lack of guardrails. Together, these segments surface a simple truth: the future belongs to leaders who can build personal responsibility, manage stress like an athlete, and create a culture strong enough to withstand the risks of an AI-powered world.   ________________ Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Quick heads-up: my new book, The 8 Laws of Employee Experience, is a practical playbook for building an environment where people do their best work—preorder a copy here: 8EXlaws.com  

Something New!  For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP232 In episode 232, Coffey talks with Margarita Ramos about the importance and future of the employee relations function following the $11.5 million SHRM discrimination verdict. They discuss the SHRM jury verdict and its implications for HR credibility; the role of employee relations at the intersection of compliance and employee experience; proactive versus reactive approaches to workplace conflict; multiple complaint channels and manager escalation obligations; why dismissing concerns as "not illegal" undermines trust; investigation failures highlighted in the SHRM case; investigator neutrality, training, and experience requirements; when and why to use outside investigators or counsel; leadership accountability and the role of the CHRO in employee relations; the three-legged stool of employee relations, HR business partners, and employment counsel; building ER infrastructure with case management systems and data analytics; handling high-performing but high-risk leaders; transparency in employee relations processes; reducing gossip through consistent and fair investigations; and the future of employee relations including responsible use of AI in investigations. Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.  If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.  About our Guest: Margarita Ramos is a highly respected Global Employee Relations executive and employment attorney with more than two decades of experience across technology, SaaS, and financial services. She is trusted by CHROs, HR Business Partners, and C-suite leaders to build scalable ER infrastructures, stabilize organizations through change, and elevate the employee experience through disciplined governance and operational excellence. With a foundation rooted in JD-trained employment law—including roles as In-House Employment Counsel at Merrill Lynch and Principal Corporate Counsel at Microsoft—Margarita developed deep legal expertise in compliance, risk mitigation, and workplace investigations.  She later translated this expertise into senior ER and HR Compliance leadership roles at VMware, Splunk, RBC, and Bank of America, where she supported complex global workforces navigating rapid growth, cultural transformation, and organizational change. Throughout her career, Margarita has been brought in to create structure where ambiguity exists. She has built and led global ER Centers of Excellence, developed investigations and performance-management frameworks, and implemented modern case-management systems such as Workday, HR Acuity, and AI-enabled governance tools. Her approach blends empathy with operational rigor, ensuring ER functions are both employee-centric and aligned with business strategy. A skilled investigator and ER strategist, Margarita advises senior leaders on workplace investigations, conflict resolution, performance management, DEI&B, and global employment compliance. She is known for her ability to translate data, case trends, and cultural signals into actionable insights—leveraging ER metrics, KPIs, and reporting to influence leadership decisions, drive fairness, and strengthen organizational culture. Her data-driven approach enables leaders to make well-informed, consistent decisions that reinforce trust and accountability across the enterprise.  Margarita has also led M&A HR integration efforts at VMware and Splunk, overseeing cultural alignment, workforce assessments, and change-management strategies during periods of significant transformation. Her leadership in these environments reflects her commitment to creating workplaces where clarity, belonging, and operational excellence coexist. Beyond her corporate work, Margarita is deeply committed to developing future talent. She has mentored first-generation college students and contributed to organizations such as Girls Who Code, Year Up, and Hobart & William Smith Colleges. At Microsoft, she provided pro bono support for Kids in Need of Defense (KIND). Outside of work, she enjoys ballroom dancing and cooking. Margarita is passionate about shaping modern, strategic, tech-forward ER functions that support organizational values, reduce risk, build leadership capability, and create an environment where employees can do their best work with trust, fairness, and accountability. Margarita Ramos can be reached athttps://www.linkedin.com/in/margarita-ramos/ About Mike Coffey: Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher.In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business.Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association. Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community.Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year. Mike serves as a board member of a number of organizations, including the Texas State Council, where he serves Texas' 31 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County; the Texas Association of Business; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee.Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200) and teach...

In this episode of the Thread Podcast, Justin Vandehey interviews Benjamin Roach, Director of Revenue Operations at Optio Incentives, to explore what it takes to build RevOps in the equity compensation and incentives space. Ben shares his “traditional” path from sales into RevOps, why he deliberately took a step back into a junior ops role, and how getting technical became a career unlock.They dig into the complexities of selling and operating in equity management—where revenue can include ARR, transactional fees, and services, and where buyers span CFOs, CHROs, legal, and finance. Ben also shares his point of view on AI: where it can help participants and admins get fast answers, and why data quality and human oversight still matter. The episode closes with career advice for aspiring RevOps leaders and how to learn the craft.Key topics coveredWhy Ben moved from sales → RevOps (and why he “took a step back” to level up)Equity compensation complexity: strike price, taxes, vesting, global complianceHow Optio's GTM motion sells “trusted partner + tech,” not just softwareMeasuring growth in equity management beyond traditional ARRAI in equity management: where it's useful today and where it's riskyCareer advice: become technical, stay curious, build a broader toolbeltMemorable moments / quotable lines“Stock options… were unknown to me. You get handed them and think, maybe one day I'll make money.”“AI is only as good as your data models.”“Don't be scared to take a step backwards.”“RevOps wears so many hats—you need a lot of tools on your toolbelt.”Chapters (suggested)00:00 – Welcome + Ben's intro 01:00 – From sales to RevOps (and why he took a step back) 02:10 – Why the equity/incentives space pulled him in 03:30 – Aligning finance, HR, and revenue metrics 04:45 – Why revenue isn't just ARR in equity management 05:30 – Simplifying a complex story for CFOs/CHROs/legal 06:55 – Global compliance + product readiness constraints 09:00 – AI in equity: what it can and can't do (yet) 11:05 – Career advice for aspiring RevOps leaders 13:45 – Plug: Optio + how to connect with Ben

Moving from individual contributor to leader isn't about authority, confidence, or even strategy. It's about alignment — and most leaders underestimate how brutal, complex, and consequential that shift really is.In this episode of The Business of Alignment, AJ breaks down what actually changes when you stop leading yourself and start leading others. Not just direct reports — but energy, trust, decision velocity, partner relationships, board confidence, brand perception, and long-term outcomes you may never immediately see.This is a candid, unfiltered look at leadership reality:• Why one missed conversation can unravel years of trust• How lack of transparency creates hesitation, attrition, and stalled decision-making• What it really means to “peer around the corner” as a leader• Why alignment is not a soft skill — it's a risk management disciplineFor CEOs, CHROs, CFOs, COOs, and senior leaders navigating scale, complexity, and pressure in 2025 and beyond, this episode introduces a practical mental framework to evaluate decisions before they ripple across people, partners, customers, and the business itself.Alignment isn't optional. It's the difference between momentum and quiet chaos.

HR doesn't struggle with not having enough data - we've got tons of it. Engagement scores, churn and absenteeism rates, performance ratings, DEI metrics - the works. But can we honestly say we're brilliant at using that data to drive our people strategies? The answer is probably, “not yet.” So, this episode explores how we can get better at turning data into real insight and how that insight can help us build more trust, better performance, and stronger cultures. Lucy is joined by Jenny Deaborn who's spent her career helping organisations do exactly that. Her new book, The Insight-Driven Leader, is a practical roadmap for HR teams and leaders who want to make analytics genuinely useful and human. Drawing on over 100 one-to-one interviews with CEOs, CHROs and board members, Jenny explains why the best organisations aren't using “magic” HR metrics – they're just using familiar ones with far more rigour. She unpacks why “regrettable attrition of top performers in critical roles” beats a single company-wide turnover number every time, how to define “top performer” and “critical role” with real fidelity, and why every good HR metric should be in service of a small handful of measures the board genuinely cares about. They then dig into what it really means to be an insight-driven leader rather than just “data-informed”: connecting people data with customer metrics to show where revenue, risk and growth are truly sitting in your workforce. Jenny shares practical examples of using AI to join up disparate data sources, warning that technology is no longer the barrier – mindset and culture are.  Chapters 02:15 – Jenny's story: neurodiversity, quotas and the credibility that comes with numbers 08:35 – Business-first HR: the tiny set of people metrics CEOs and boards really care about 16:50 – From data-informed to insight-driven: joining HR, CRM and ERP data (and where AI helps) 25:20 – Is your culture ready for analytics? Plus practical first steps for aspiring insight-driven CHROs Disruptive HR  Find out more about Disruptive HR: www.disruptivehr.com Get in touch: hello@disruptivehr.com Check out The Disruptive HR Club: https://disruptivehr.com/the-club/ Contact Jenny https://www.linkedin.com/in/jennydearborn/

1036: What does it mean to manage a digital workforce? In this episode of Technovation, we feature a panel from our most recent Metis Strategy Summit where three top executives explore how AI is reshaping work, both automating tasks, and changing the nature of management itself. Peter High speaks with: Jennifer Charters, Chief Information Officer at Lincoln Financial Prasanna Gopalakrishnan, Chief Product & AI Officer at ADP Daniel Marcu, Global Head of AI Engineering at Goldman Sachs Together, they discuss: Why AI agents require new thinking about team structure and oversight How CIOs and CHROs must partner to build enterprise AI fluency The risks of shadow AI and the need for secure platforms How habit loops and performance incentives impact AI adoption What it takes to balance innovation speed with organizational readiness

How does executive compensation shape company culture, performance and deliver shareholder value?Why should CHROs think of executive compensation as a communication tool?My guests in this episode are Ani Huang, President of Policy and Practice at the CHRO Association and Charlie Tharp, Senior Advisor for Research & Practice at the CHRO Association and the Center On Executive CompensationDuring our conversation Ani, Charlie, and I discuss:Why executive compensation is a strategic communication system that signals culture, priorities, and long-term value.How executive compensation aligns to the business strategy and drives long-term value.Why effective executive compensation starts with developing deep financial and business acumen.What builds fairness and transparency in pay systems.How executive compensation can impact the broader pay philosophy.Connecting with Ani and Charlie: Connect with Ani Huang on LinkedInConnect with Charlie Tharp on LinkedInLearn more about CHRO AssociationEpisode Sponsor: Next-Gen HR Accelerator - Learn more about this best-in-class leadership development program for next-gen HR leadersHR Leader's Blueprint - 18 pages of real-world advice from 100+ HR thought leaders. Simple, actionable, and proven strategies to advance your career.Succession Planning Playbook: In this focused 1-page resource, I cut through the noise to give you the vital elements that define what “great” succession planning looks like.

Automation and AI are rewriting the rules of work, leaving CHROs grappling with a challenge to preserve humanity that fuels innovation. When technology starts moving faster than people, the real test of leadership begins. In this episode, CHRO Katie Watson shares how she's leading an AI revolution without losing the heart of business at Western Digital, a 55-year-old tech company powering the world's data. We explore how Western Digital is modernizing every corner of its workforce—from fully automated "lights-out" factories in Thailand to AI-assisted engineering and HR systems—while protecting what makes work meaningful. Katie shares how upskilling programs have helped thousands of employees transition into higher-value roles, why "AI champions" are key to driving adoption, and how human connection must remain at the center of digital change. She also discusses how HR and business leaders can govern AI responsibly, build comfort with experimentation, and help employees see technology as a collaborator rather than a threat. The tension between innovation and humanity begins as the AI takeover lingers, but the future of work isn't about choosing between people or technology, but learning how they can grow stronger together. ________________ Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/   Future-ready organizations are built, not hoped for. My latest book, -The 8 Laws of Employee Experience shows how. Preorder here: 8EXLaws.com

Episode 93 of Astonishing Healthcare features Susana Villegas Spillman, who brings over 20 years of health benefits plan management experience to the studio for a discussion about what works, what's broken, and what employer plan sponsors deal with day in and day out. This “unfiltered perspective” from the plan sponsor's seat is welcome and timely. If you're one of the increasingly large percentage of benefits directors, CHROs, CFOs, et al. out there looking to transition from a traditional benefits experience to a new, transparent, aligned, unified model, this episode is for you!Susana explains how a fragmented system fails members, and while we've evolved from the default “call the number on the back of the card” - which directs you to the emergency room - point solutions create more silos, and data is too scattered and stale to drive meaningful change. This forces employers to take control, which leads to her “most astonishing thing,” which is a critical reminder for every benefits leader: “Know what's in your contracts.”Episode 93 covers:The importance of centering the strategy around long-term goals and member experience (with ruthless accountability).The upside of unbundling services from carriers and using independent navigation partners to guide members to high-quality care; why culture fit and flexibility matter when evaluating vendors.Why qualitative measures of success offer a better gauge of program effectiveness vs. empty promises of ROI.The evolving role of benefits consultants, and how to evaluate consultant relationships.The outdated RFP processes and how to run a better RFP.GLP-1 coverage for weight loss.Related ContentHealth Benefits 101: The Importance of a Transparent PBM ModelWhy this benefit leader switched to a more modern, transparent PBMReplay - Unifying Medical and Pharmacy Benefits: The Blueprint for Better Employee Health and WellnessAH078 - More About Judi Health™ & the Unified Benefits Experience, with Dr. Sunil Budhrani and Mike TateCheck out our Health Benefits 101 ContentFor more information about Capital Rx and this episode, please visit Judi Health - Insights.

December 2, 2025: Today's episode breaks down several major developments shaping the future of work: new research showing CHROs under intense pressure, employees quietly using AI to automate half their workload, Satya Nadella calling empathy a workplace superpower, Accenture rebranding 800,000 employees as "reinventors," OpenAI declaring a "code red" as Gemini gains ground, and a surprising case of an employee using AI to fake an injury that HR approved instantly. I break down what each of these signals means for leaders, HR teams, and anyone building a future-ready organization.

In this podcast I describe our newest CHRO Insights research, based on 25,000 CHRO profiles and detailed analysis of their job history by Findem. What you see is that CHRO tenure has dropped by 20% in the last five years, the role is still primarily held by women, and the pay levels of CHROs have not kept pace with the pay of other C-level officers. Despite these challenges, the scope, role, and importance of the CHRO has rapidly increased, leaving many CHROs to take on roles a Chief Transformation Officers, Chief Strategy Officers, and even Chief AI Enablement Officers. And the career path to CHRO and from CHRO is changing. Listen here to understand more. You can download the overview here. You can get access to the detailed research by licensing Galileo, the essential AI Agent for HR, or by joining our corporate membership. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information Josh Bersin Company Launches Research and Advisory Service for CHROs, a Role Under Increasing Pressure Understanding the Path to CHRO (research report) The Pivotal Role Of Chief HR Officer in AI Transformation   Chapters (00:00:00) - The State of the CHROs(00:04:11) - The role of HR in an AI company(00:13:24) - What's the pressure on HR Chros?

Join Steven Frost, CEO and Founder of WorkBuzz, in an insightful conversation with Gary Fowler as they explore why AI-first transformation is no longer optional — it's urgent. Discover how WorkBuzz is redefining employee listening far beyond traditional surveys by building an AI-powered platform designed for real-time insights, continuous feedback, and more human-centric workplaces.

When a leader reaches the top, the climb doesn't stop, it just changes shape. The real challenge isn't getting to the corner office, it's knowing how to stay relevant, resilient, and ready for what's next. The best CEOs don't just lead well once; they lead well through change, mastering the cycles of their own growth. In this episode, I sit down with Kurt Strovink, Senior Partner at McKinsey & Company and Global Head of McKinsey's CEO Practice, to break down the cyclical nature of leadership from his book A CEO for All Seasons: Mastering the Cycles of Leadership. Drawing from research on 200 high-performing CEOs, we explore the four seasons of leadership—stepping up, starting strong, staying ahead, and sending it forward—and what distinguishes those who sustain excellence over time. We dive into how cognitive diversity strengthens decision-making, servant leadership keeps power grounded in purpose, and renewal strategies prevent success from breeding complacency. We also explore how great CEOs develop resilience under pressure and create leadership factories that outlast them. This episode offers CHROs a playbook to help leaders evolve through every phase of their journey, and build organizations capable of thriving through every season of change. ------------ Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Looking for what actually moves the needle on performance and retention? It's in The 8 Laws of Employee Experience. Preorder here: 8EXLaws.com

AI is redefining what effective leadership development looks like. Coaching, once limited to the few, can now reach the many, empowering managers and employees alike.  Diana Scott welcomes Allan Schweyer, both of The Conference Board, to discuss how embedding AI coaches into daily workflows is redefining employee development, scaling mentorship, and enabling organizations to cultivate a more agile and emotionally intelligent workforce.  For more from The Conference Board:   A Coach for Every Worker: Scaling Access and Performance with AI  Does AI Coaching Work?  Activating the AI Coach: Effective Implementation Strategies for CHROs 

In this thought-provoking episode, we engage with John McCabe, a succession and transformation architect, and Ava Baichi, a business administration student at Northeastern University and co-author of the book "The Dual ROI: Redefining Performance at the Intersection of Profit and Purpose." Together, they delve into the revolutionary concept of dual ROI, emphasizing why companies that invest in their people ultimately win. John shares his extensive expertise in designing leadership systems that foster performance, succession, and cultural alignment, while Ava offers a fresh, student perspective on the importance of networking and personal branding.You will learn the following:1. The significance of measuring both return on investment and return on the individual in today's competitive marketplace. 05:262. How strong internal operations and culture can drive financial performance and enhance collaboration. 09:033. The critical partnership between CFOs and CHROs in scaling organizational performance and fostering a positive work culture. 11:074. Practical steps for leaders to operationalize company values and create a culture engine rather than just a culture deck. 13:285. The importance of investing in existing employees and upskilling to improve morale and retention. 15:51To get in contact with John: LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/johnpmccabe08To get in contact with Ava: LinkedIn: https://www.linkedin.com/in/avabaichiThis episode is sponsored by   Fantail Services  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Website:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.fantailservices.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Our podcast is sponsored by   The Global Trends MagazineWebsite: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.gc-bl.org/global-trends⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Outlier Project   Website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://theoutlierproject.co⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Ascend MeditationsWebsite: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.ascendmeditations.app⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Chop AiWebsite: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.chopai.app⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Make sure to Catch us streaming on Roku and Amazon Fire TV on the Purpose Place Network.Also catch our Exclusive Members only content “Going Deeper Within” on the Lions Guide Academy.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.lionsguide.com/gdw⁠⁠⁠⁠⁠

How are CEO expectations for CHROs changing?Why are more CEOs looking for CHROs with non-HR backgrounds?My guests on this episode are Jennifer Wilson and Brad Warga, Partners and Global Co-Heads of the Human Resources Officers Practice at Heidrick & StrugglesDuring our conversation Jennifer, Brad and I discuss:Why CEOs are rethinking what great HR leadership looks like.Why CEOs are prioritizing candidates from strategy, finance, and other non-HR backgrounds.The growing expectation for CHROs to lead enterprise-wide AI strategiesThe widening gap between CHROs and their succession-ready direct reportsPractical and actionable career advice for aspiring CHROsConnecting with Jennifer and Brad: Connect with Jennifer Wilson on LinkedInConnect with Brad Warga on LinkedInRead the Chief People Officer of 2030 report by Heidrick & StrugglesEpisode Sponsor: Next-Gen HR Accelerator - Learn more about this best-in-class leadership development program for next-gen HR leadersHR Leader's Blueprint - 18 pages of real-world advice from 100+ HR thought leaders. Simple, actionable, and proven strategies to advance your career.Succession Planning Playbook: In this focused 1-page resource, I cut through the noise to give you the vital elements that define what “great” succession planning looks like.

In this episode, Craig Friedman, author of Enterprise Skills Unlocked, joins David to explore what it really means to build a skills-based organisation, and why now is the critical moment for change. Together, they unpack the macro forces reshaping work, the difference between skills-based and role-based approaches, and the most compelling business cases driving adoption. Craig shares where organisations should start, the role (and pitfalls) of technology, and how governance and measurement come into play when scaling globally. He also offers practical advice for leaders feeling overwhelmed by the scale of transformation, with clear steps to move from ideas to action. If you're curious about how skills can unlock new ways to manage, develop, and empower talent, this episode is essential listening. Take your L&D to the next level Take advantage of thousands of hours of analysis. Hundreds of conversations with industry innovators and 25+ years of hands-on global L&D leadership. It's all distilled into one framework to help you level up L&D. Access the L&D Maturity Model here - https://360learning.com/maturity-model KEY TAKEAWAYS It is now possible to manage and develop skills at a truly granular level, enabling real-time, targeted learning pathways tailored to each employee or business need instead of just for broad roles. An integrated ecosystem of HR technology - including talent marketplaces, skills intelligence tools, and performance and learning management systems - enables true skills-based talent management. You can match the right person to the right project or task, instantly and precisely. To have real impact, organizations must ground skills initiatives in urgent business objectives. BEST MOMENTS “This is a technology driven HR transformation, essentially …. we have access to a new level of skills data that we actually can manage.” “It shifts talent from being a headcount management exercise to a capability management exercise, a giant step closer to business alignment.” “No matter what anybody tells you, there is no one system that does it all.” Craig Friedman Craig Friedman has 30 years of experience as a human capital and talent advisor, executive, and entrepreneur. He specializes in skills-based talent strategies, learning operating models, change management, and performance consulting. A Senior Talent Strategist at St. Charles Consulting Group, Craig partners with CHROs and CLOs to align global talent strategies, supporting Fortune 500 companies and four of the five largest professional services firms.   He spent 15 years at Deloitte, leading talent development for the U.S. Tax practice and earning several national and international learning awards. Craig also co-led Deloitte's clinician change adoption practice and helped establish corporate universities for regional health systems.  Craig's background includes launching two eLearning start-ups and earning two U.S. patents for innovations in online education. He holds an M.A. in Learning Sciences from Northwestern University and dual undergraduate degrees from Tufts University in Human Factors Engineering and English.  Craig is the author of the new book Enterprise Skills Unlocked: A Blueprint for Building a Skills-Based Organization.  https://www.linkedin.com/in/craig-w-friedman-8950841 Book: https://stccg.com/enterprise-skills-unlocked-2/ cfriedman@stccg.com https://stccg.com/ HOST RESOURCES https://twitter.com/davidinlearning  https://www.linkedin.com/in/davidjameslinkedin https://360learning.com/the-l-and-d-collective L&D Master Class: https://360learning.com/blog/l-and-d-masterclass-home This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

In this episode of The Business of Alignment, Anthony “AJ” Vaughan, founder of The E1B2 Collective, unpacks one of the most overlooked truths inside enterprise organizations: the widening gap between strategic ambition and workforce capability. Drawing from real-world research and executive behavior theory, AJ explores why many CEOs and CHROs privately admit they're unsure their teams possess the skills needed to deliver on the company's next big growth vision.He challenges Learning & Development leaders to evolve beyond programs and slide decks toward true behavioral change — equipping sales and operational leaders to coach, adapt, and scale alignment in real time. Through candid examples, AJ outlines how modern L&D functions can become the central nervous system of organizational readiness, embedding learning at the managerial level and transforming capability gaps into competitive advantage.A must-listen for executives, HR innovators, and leadership coaches who understand that growth isn't just about headcount or budget, it's about the alignment between human behavior and business intent.

Shannon Hobbs, Chief People Officer at BNY, joined us to unpack how the bank is scaling its early-career pipeline, flattening org design, and running a culture-first transformation.We discussed BNY's in-house AI hub “Eliza” (99% employee certification, 15k+ agents, 100 digital employees), plus practical advice for CHROs on building AI capability safely and at scale.---- How BNY is betting big on early talent (PDF): https://modernpeopleleader.kit.com/episode267Sponsor Links:

In this episode of the HR Leaders Podcast, Josh Bersin, Global Industry Analyst and CEO of The Josh Bersin Company, breaks down the AI revolution transforming HR and the workforce.Josh explains how AI is creating the era of the “Superworker” - empowering employees to do more, learn faster, and take on higher-value roles. He reveals why HR must lead the AI agenda, how to frame AI as a growth opportunity (not a threat), and what it takes to build a culture of continuous reinvention instead of one-time transformation.From rethinking job structures to designing intelligent employee experiences with digital agents, this episode uncovers what forward-thinking CHROs are doing to turn fear into curiosity and shape the human future of AI at work.

As companies race to adapt to the rapid AI takeover, many are discovering that their biggest challenge isn't technological change, but knowing what their people can actually do. For CHROs, this means gaining real visibility into workforce skills, so they can move beyond job titles and legacy systems to make faster, smarter talent decisions. In this episode, Mikael Wornoo, Co-Founder and President of TechWolf, joins us to explore how AI and data are reshaping the future of HR through the rise of the skill-based organization—a model that looks beyond job titles to map, measure, and mobilize employee skills at scale. We unpack how organizations can build clean, standardized data layers to power smarter workforce decisions, enable internal mobility through AI-driven talent marketplaces, and forecast future skill needs amid accelerating automation. The conversation also dives into the limits of AI in capturing "invisible skills" like empathy and collaboration, the leadership mindset needed to balance human judgment with machine intelligence, and what the future of work and education might look like in an age of human–AI collaboration. A must-listen for CHROs who want to evolve from HR management to strategic workforce design and lead their organizations confidently into the AI era. ________________ Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Here's a problem that'll tie you in knots: You've got a killer software solution that saves companies massive money on employee benefits. You know exactly who needs it. Fortune 1000 companies with self-insured health plans. But you can't get a single meeting with the people who matter. That's the situation Peter Kleinman from Provo, Utah, found himself in. As the sales and marketing guy for his dad's startup, he was tasked with landing enterprise clients while juggling full-time classes at BYU. He had LinkedIn, Sales Navigator, and a burning desire to make it work. He also had virtually no chance of success using his current approach. If you're nodding your head right now, keep reading. Because Peter's problem is your problem if you're trying to sell into enterprise accounts without the business acumen, social proof, or strategy to break through. The 100-Foot Wall Problem Let me be brutally honest: Fortune 1000 CHROs and C-suite executives have built a wall around themselves that's about 100 feet high. Their entire job is keeping people like you from wasting their time. And if you're young, inexperienced, or new to enterprise sales? That wall might as well be 1,000 feet high. Peter was doing everything the sales books tell you to do. He was going straight to the top. He was messaging decision makers on LinkedIn. He was targeting the right titles. He was also getting absolutely nowhere. Here's why: It has nothing to do with age and everything to do with business acumen. You can't speak the language of enterprise buyers if you've never lived in their world. You don't understand their buying process, their risk aversion, or the organizational politics that determine whether your deal lives or dies. Most critically, you're trying to sell something they don't even know they need. And you have zero social proof to back up your claims. That's not a recipe for success. That's a recipe for frustration, burnout, and a pipeline full of nothing. The Bottom-Up, Top-Down Strategy If you can't get to the top, start at the bottom. I'm not talking about giving up on enterprise accounts. I'm talking about running a multi-threading strategy that builds your business acumen while creating pathways into those massive organizations. Here's how it works: Find the amplifiers. These are the people in the trenches who actually deal with the problem your solution solves every single day. They're not directors or VPs. They're managers, analysts, and coordinators who feel the pain but lack the authority to fix it. These people are 100 times easier to talk to than C-suite executives. They'll take your call. They'll teach you. They'll tell you exactly what's broken in their organization and how decisions actually get made. Compress your experience. When you talk to these amplifiers, you're not selling. You're learning. You're asking questions like, "Help me understand how you make these decisions," and "What problems are you running into?" Every conversation compresses years of experience into hours. You learn the language. You understand the pain points. You gather insights that become ammunition for conversations with decision makers. Surface the insights upward. Now when you finally get in front of that CHRO or VP of Benefits, you're not some kid with a PowerPoint. You're someone who understands their organization better than they do. You can tell them stories about what their own people are experiencing and how you can close the gap. That's how you get meetings. That's how you build credibility. That's how you win deals when you have no business acumen and no social proof. The Insurance Broker Shortcut Here's another path Peter needed to explore: Insurance brokers. If you can't talk to the self-insured companies directly, talk to the people who advise them. Insurance brokers work with these organizations every day. They understand the buying process. They know the pain points.

Here's a problem that'll tie you in knots: You've got a killer software solution that saves companies massive amounts of money on employee benefits. You know exactly who needs it: Fortune 1000 companies with self-insured health plans. But you can't get a single meeting with the people who matter. That's the situation Peter Kleinman from Provo, Utah, finds himself in. As the sales and marketing guy for his dad's startup, he's tasked with landing enterprise clients while juggling full-time classes at BYU. He has LinkedIn, Sales Navigator, and a burning desire to make it work. He also has virtually no chance of success using his current approach. If you're nodding your head right now, keep reading. Because Peter's problem is your problem if you're trying to sell into enterprise accounts without the business acumen, social proof, or strategy to break through. The 100-Foot Wall Problem Here's the biggest issue: Fortune 1000 CHROs and C-suite executives have built a wall around themselves that's about 100 feet high. Their entire job is keeping people like you from wasting their time. And if you're young, inexperienced, or new to enterprise sales? That wall might as well be 1,000 feet high. Peter is doing everything the sales books tell you to do. He's going straight to the top. He's messaging decision makers on LinkedIn. He's targeting the right titles. He's also getting absolutely nowhere. Here's why: It has nothing to do with age and everything to do with business acumen. You can't speak the language of enterprise buyers if you've never lived in their world. You don't understand their buying process, their risk aversion, or the organizational politics that determine whether your deal lives or dies. Most critically, you're trying to sell something they don't even know they need. And you have zero social proof to back up your claims. That's not a recipe for success. That's a recipe for frustration, burnout, and a pipeline full of nothing. The Bottom-Up, Top-Down Strategy If you can't get to the top, start at the bottom. I'm not talking about giving up on enterprise accounts. I'm talking about running a multi-threading strategy that builds your business acumen while creating pathways into those massive organizations. Here's how it works: Find the amplifiers. These are the people in the trenches who actually deal with the problem your solution solves every single day. They're not directors or VPs. They're managers, analysts, and coordinators who feel the pain but lack the authority to fix it. These people are 100 times easier to talk to than C-suite executives. They'll take your call. They'll teach you. They'll tell you exactly what's broken in their organization and how decisions actually get made. Compress your experience. When you talk to these amplifiers, you're not selling. You're learning. You're asking questions like, "Help me understand how you make these decisions," and "What problems are you running into?" Every conversation compresses years of experience into hours. You learn the language. You understand the pain points. You gather insights that become ammunition for conversations with decision-makers. Surface the insights upward. Now when you finally get in front of that CHRO or VP of Benefits, you're not some kid with a PowerPoint. You're someone who understands their organization better than they do. You can tell them stories about what their own people are experiencing and how you can close the gap. That's how you get meetings. That's how you build credibility. That's how you win deals when you have no business acumen and no social proof. The Insurance Broker Shortcut Here's another path Peter needs to explore: Insurance brokers. If you can't talk to the self-insured companies directly, talk to the people who advise them. Insurance brokers work with these organizations every day. They understand the buying process. They know the pain points. They're infinitely more accessible than Fortune 1000 executives. Better yet, they can become your distribution channel. If your software helps them serve their clients better, they'll sell it for you. This is classic fanatical prospecting. When your ideal customer is hard to reach, find the people who already have relationships with them. Build those relationships first. Let them open doors you can't open on your own. Stop Playing in LinkedIn's Sandbox Peter spends a lot of time on LinkedIn. Posting to the company page. Messaging prospects. Running outreach campaigns. Here's the truth: C-suite executives aren't hanging out on LinkedIn waiting for your cold outreach. They're not there. And the few who are there ignore 99% of the messages they receive. LinkedIn is great for research and building your personal brand. But if that's your entire go-to-market strategy, you're dead in the water. You need real tools. A proper CRM like HubSpot to manage your pipeline and run marketing campaigns. A platform like ZoomInfo to identify the right people and get their actual contact information. An integrated stack that lets you execute across email, phone, and social simultaneously. Most importantly, you need to pick up the phone. Real conversations with real people will always beat automated LinkedIn messages. Always. The Real Investment Required Peter's dad hates sales. He wants to build a great product and have customers magically appear. The company is running its entire sales operation on an Excel spreadsheet. That's not going to cut it. If you want to win enterprise deals, you need to invest in the tools, training, and processes that make it possible. You're looking at $50,000 per year minimum for the tech stack alone. Plus conferences, trade shows, and face-to-face relationship building. That sounds expensive until you land your first six-figure deal. Then it looks like the smartest investment you ever made. Your Action Plan If you're in Peter's shoes, here's what you do right now: Stop going straight to the top. Identify the amplifiers at the bottom of your target organizations and start having conversations with them. Learn the language. Gather insights. Build your business acumen fast. Find adjacent markets. If decision-makers are too hard to reach, find the brokers, consultants, or advisors who already have relationships with them. Invest in real tools. Get off the Excel spreadsheet. Build a proper sales tech stack with a CRM, contact database, and marketing automation. Use AI to accelerate everything. Get face-to-face. Attend conferences. Work trade shows. Build relationships in person where trust forms faster than it ever will over LinkedIn. Enterprise sales doesn't require working harder. It requires working smarter with the right strategy, the right tools, and the relentless discipline to execute even when the path forward isn't clear. That's how you break through the wall. That's how you win deals you have no business winning. And that's how you turn yourself from a struggling startup intern into an enterprise sales machine. Ready to master LinkedIn and build a prospecting system that actually works? Grab a copy of The LinkedIn Edge for the complete handbook on leveraging LinkedIn, AI, and modern sales tools to win more deals.

The real challenge for today's HR leaders isn't adopting AI, but ensuring people still feel seen, heard, and valued in a world shaped by it. Today's CHROs face a powerful question: how can we design organizations that are as human as they are high-performing? At Novartis, this challenge sparked a bold rethink of what it means to lead, grow, and belong. In this episode, Rob Kowalski, Chief People and Organization Officer at Novartis, shares how the company is reimagining HR through human-centered experiences that transform culture into a living system. He unpacks Novartis' Inspired, Curious, and Unbossed culture framework, the "behaviors in action" that make culture discussable, and programs like Future Me that redefine career growth through lattices instead of ladders. Rob also explores how storytelling connects every employee—scientists to HR teams—to patient impact, why leaders must balance empowerment with accountability, and how "unbossed" leadership is reshaping management itself. From AI coaching tools to redefining what growth and retention really mean, this conversation gives CHROs a fresh blueprint for building organizations that are truly human by design. ________________ Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

October 22, 2025: In this episode of Future Ready Today, Jacob Morgan unpacks five powerful stories defining the next era of leadership and work: 1️⃣ Amazon's 600,000 Robots – A leaked roadmap shows how automation will replace or reconfigure hundreds of thousands of jobs, raising urgent questions about reskilling and purpose. 2️⃣ OpenAI's New Browser “Atlas” – The company behind ChatGPT is reimagining web navigation with built-in reasoning. For HR, it signals how internal AI layers could soon connect every system and agent inside organizations. 3️⃣ Global Petition to Ban AI Superintelligence – Over 3,000 global figures, from Richard Branson to Steve Bannon, call for limits on AI's cognitive reach. 4️⃣ Gartner's Report on HR Resilience – The top priorities for CHROs in 2025 include embedding adaptability into culture and responsibly operationalizing AI. 5️⃣ The AI Rebellion Inside Electronic Arts – Employees are pushing back on AI mandates they don't trust, revealing the widening gap between leadership enthusiasm and workforce skepticism.

Friday October 17, 2025: In this episode of Future Ready Today... The Wall Street Journal reports that SHRM's invitation to anti-DEI speaker Robby Starbuck triggered outrage across HR circles. Jacob explains why boycotting the event might reveal more about HR's fragility than its values. Then, a Times of India report shows nearly half of U.S. employees are secretly using AI tools at work — a growing “shadow AI” movement that exposes weak leadership and poor communication. Reuters highlights how Citigroup's AI copilots now save 100,000 hours per week, while Unleash.ai and Gallup reveal deep workforce divides: only one in three workers feel future-ready and just 40% have a “quality job.” Finally, HR Canada Magazine finds that Gen Z workers feel more comfortable talking to ChatGPT than coworkers — and Harvard Business Review questions if CHROs should abandon performance improvement plans. Each story uncovers one truth: the future belongs to leaders who can handle discomfort, embrace AI, and rebuild trust in the workplace. Get my new book here: 8EXLaws.com