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Chapter 1 What's Radical Candor Book by Kim Malone ScottRadical Candor: Be a Kick-Ass Boss Without Losing Your Humanity is a management book by Kim Malone Scott that was published in 2017. The book introduces the concept of Radical Candor, which is a management philosophy that promotes being honest and direct with employees while also caring personally about their well-being. The book explores how leaders can build better relationships with their teams, provide feedback effectively, and create a positive work culture. It also offers practical advice and tools for implementing Radical Candor in the workplace.Chapter 2 Is Radical Candor Book A Good BookYes, Radical Candor by Kim Malone Scott is widely regarded as a good book. It offers valuable insights and practical advice on how to effectively communicate and provide feedback in the workplace. Many readers have found it to be a helpful resource for improving their leadership skills and fostering better relationships with their colleagues.Chapter 3 Radical Candor Book by Kim Malone Scott SummaryRadical Candor is a management philosophy introduced by Kim Malone Scott in her book of the same name. The book explores the importance of challenging directly and caring personally when giving feedback to employees. Scott emphasizes the need for leaders to provide honest feedback in a way that is both kind and clear. Radical Candor is about finding the balance between being too blunt (ruinous empathy) and not providing enough feedback (manipulative insincerity). The book also highlights the importance of building strong relationships with employees in order to create a culture of trust and openness. Scott provides practical advice on how to implement Radical Candor in the workplace, including tips on how to give feedback effectively, how to create a culture of feedback, and how to develop leadership skills.Overall, Radical Candor provides a refreshing perspective on how to build stronger, more effective relationships with employees through honest and caring communication. It is a valuable resource for managers and leaders looking to improve their feedback and communication skills in the workplace. Chapter 4 Radical Candor Book AuthorKim Malone Scott released her book "Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity" in March 2017. This book has gained widespread attention and acclaim for its fresh approach to management and communication in the workplace.Apart from "Radical Candor," Kim Malone Scott has also authored another book titled "Just Work: Get Sh*t Done, Fast & Fair." While "Radical Candor" is considered her most popular and well-received book, "Just Work" has also received positive reviews for its insights on creating a more fair and inclusive work environment.In terms of editions, "Radical Candor" has been released in multiple versions, including hardcover, paperback, and e-book formats. The hardcover edition of the book is often considered the best in terms of presentation and durability.Chapter 5 Radical Candor Book Meaning & ThemeRadical Candor Book MeaningRadical Candor is a management philosophy that encourages leaders to care personally about their employees while also challenging them directly. In her book, Kim Malone Scott outlines how practicing radical candor can lead to stronger relationships, increased trust, and improved communication within a team. By providing feedback that is both caring and direct, leaders can help their employees grow and develop in their roles. Ultimately, radical candor is about creating a culture of honesty, transparency, and continuous improvement in the...
Brought to you by Sprig—Product insights that drive product success.—Ada Chen Rekhi is an executive coach and co-founder of Notejoy. She helps founders scale themselves alongside their teams. She has over a decade of experience leading teams through periods of rapid transition, from the chaos of founding early-stage startups to leadership roles in growing SurveyMonkey and LinkedIn. In today's podcast, we discuss:• How utilizing a “curiosity loop” can aid you in decision-making• A values exercise that can help determine if your life choices align with your personal values• Ada's “explore and exploit” framework for making the most of your job opportunities• The advantages of seeking an executive coach and useful tips on finding one• Tips for women navigating working in Silicon Valley• Why it's so important to provide constructive feedback—Find the full transcript at: https://www.lennyspodcast.com/how-to-make-better-decisions-and-build-a-joyful-career-ada-chen-rekhi-notejoy-linkedin-surveymonkey/#transcript—Where to find Ada Chen Rekhi:• Website: https://www.adachen.com/• Twitter: https://twitter.com/adachen• LinkedIn: https://www.linkedin.com/in/adachen/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• Twitter: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Ada's background(03:17) What a curiosity loop is and when to use one(11:39) Using curiosity loops in your personal life(14:13) How curiosity loops are like customer advisory councils(16:30) A values exercise(25:30) Ada's “explore and exploit” framework(31:28) When it's time to leave your job(35:37) Logo collecting and why you should optimize for your values instead(39:30) What triggered Ada to reevaluate her career path(42:10) Why most people don't actually need a coach(44:59) When coaching is valuable(47:20) How to find the right coach(51:38) Advice for women in Silicon Valley(1:00:08) Eating your vegetables—why you need to power through things you find challenging(1:05:07) Why you should write to crystallize knowledge, rather than for likes(1:06:54) How to successfully build a company with your spouse(1:11:07) Lightning round—Referenced:• SurveyMonkey: https://www.surveymonkey.com/• Values exercise: https://www.adachen.com/build-your-inner-scorecard-a-10-minute-exercise-for-better-decisions/• Clay: https://www.clay.com/• The Dip: A Little Book That Teaches You When to Quit (and When to Stick): https://www.amazon.com/Dip-Little-Book-Teaches-Stick/dp/1591841666/• Research on the coaching industry: https://www.adachen.com/an-in-depth-guide-to-executive-coaching-everything-you-need-to-know-part-1/• The inner scorecard: https://fs.blog/the-inner-scorecard/• How to find a coach: https://www.adachen.com/a-practical-guide-how-to-find-an-executive-coach-part-3/• Radical Candor: https://www.amazon.com/Radical-Candor-Revised-Kim-Scott/dp/1250258405/• Kim Malone Scott: https://kimmalonescott.com/• Influence: The Psychology of Persuasion: https://a.co/d/6JycbJo• Designing Your Life: https://a.co/d/cS2IqG0• Ted Lasso on AppleTV+: https://tv.apple.com/us/show/ted-lasso/• Star Trek: Strange New Worlds on Paramount+: https://www.paramountplus.com/shows/star-trek-strange-new-worlds/• Notejoy: https://notejoy.com/• Captio: https://captio.co/• Note to Self: https://notetoselfapp.com/• Arc: https://arc.net/• Make Time: How to Focus on What Matters Every Day: https://www.amazon.com/Make-Time-Focus-Matters-Every/dp/0525572422—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe
Be a Kick-Ass Boss Without Losing Your Humanity is a business leadership book written by former Apple and Google executive Kim Malone Scott. THIS WEEK'S TOPIC:A re you a fan of author Kim Scott? If not, by the end of this interview you will be! Many of our members have leveraged her books as a framework for becoming not just better leaders but better humans. THIS WEEK'S GUEST:Kim Scott is the author of Just Work: How to Root Out Bias, Prejudice, and Bullying to Build a Kick-ass Culture of Inclusivity and Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity and co-founder of the companies Just Work and Radical Candor. Kim was a CEO coach at Dropbox, Qualtrics, Twitter, and other tech companies. She was a member of the faculty at Apple University and before that led AdSense, YouTube, and DoubleClick teams at Google. Prior to that Kim managed a pediatric clinic in Kosovo and started a diamond-cutting factory in Moscow. She lives with her family in Silicon Valley.Follow Kim on LinkedIn: https://www.linkedin.com/in/kimm4/Learn more about Kim and her work:https://www.radicalcandor.com/https://www.justworktogether.com/Support the show
Hey Everybody. It's Jesse.So, we're here at the end of Season Two of Breakthrough Builders, and, if you're anything like me, you've learned some incredibly helpful things about how to go build teams, products, brands, cultures, and experiences. And you might've also picked up some great perspective on how to build, and continue to shape, that all-important asset - YOU.We started the season hearing from Climate CEO Mike Stern about how to build products and transform companies and categories in the agriculture sector. Andrea Robb talked to us about the importance of Belonging and how to cultivate it, and Kellie McElhaney shared some candid and powerful reflections on blending inspiration and agitation to help people grow and change.Bill Carr taught us how Amazon works backwards to stay agile and innovative, and Kim Scott offered her guidance on how to bring Radical Candor and Justice to the workplace.Gurdeep Pall of Microsoft regaled us with his stories from the invention of VPN and other core communication technologies, and Charlene Li taught us how to embrace and benefit from disruption. Steve Schwartz, founder of Art of Tea, talked about how to blend innovation with tradition, and Sheila Vashee closed Season Two by sharing wisdom earned at Dropbox and Opendoor on what it takes to drive growth at scale in Software.Thanks to all of our Guests here on Breakthrough Builders for inspiring us with your stories and sharing your practical wisdom. And thanks to each one of YOU for listening to the show. I appreciate you.On April 7th, our first show of Season Three will drop. In Season Three, we'll introduce you to the Founder and CEO of two incredible food and beverage companies. We'll talk to Chief Marketing Officers, Heads of Product, and Chief Technology Officers from cloud infrastructure, fintech, and software businesses. We'll host Diversity & Inclusion leaders, influential authors, HR and Talent experts, brave entrepreneurs with animated side hustles, and other amazing, accomplished people who truly are Breakthrough Builders.If you're not yet subscribed to the show, please do subscribe. And please, tell your friends.If you're a listener on Apple Podcasts, please rate the show and write a review. It really does help other people find the show.As always, if you've got suggestions for Guests, or if you have any feedback on the show, send me a note on the Contact page at breakthrough builders.com, that's breakthrough hyphen builders dot com. I so look forward to hearing from you, and I can't wait to have you join us for Season Three - of Breakthrough Builders.
Kim Scott, bestselling author and CEO coach, talks with Jesse about her new book Just Work and her New York Times Bestselling book Radical Candor along with the experiences and lessons that moved her to write. She talks about her lifelong love of writing and the value of storytelling in helping change behaviors. Kim reflects on the connected nature of her writing and executive coaching and on her philosophies on being an engaged professional advisor. Kim shares specific and moving examples of how she learned to care personally for people while also challenging them directly, and how caring personally and challenging directly became the basis for her Radical Candor. She also discusses how leaders can foster the right mix of meaningful debate and clear decision making, Kim speaks openly about the discovery of some of her own biases, and how that exploration and her conversations with underrepresented-minority colleagues and their experiences became the motivation for writing Just Work. She even shares a secret she learned about identical twins early on in parenthood. How do I give critical feedback without damaging my relationships? What is radical candor? How can a leader be caring while also pushing for high achievement? How can we foster a culture of healthy, productive debate in order to drive better decision making? How can we achieve a more just and productive work environment? Guest Bio:Kim Scott is the author of Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity and co-founder of the company Radical Candor. Kim was a CEO coach at Dropbox, Qualtrics, Twitter, and other tech companies.She was a member of the faculty at Apple University and before that led AdSense, YouTube, and DoubleClick teams at Google. She's also managed a pediatric clinic in Kosovo and started a diamond-cutting factory in Moscow. She lives with her family in Silicon Valley.Building Blocks:What skill or activity or habit is essentially you? Write about what it is and why it's essentially *you*. Maybe you're a surfer and surfing is not just your way of staying in shape and in balance, but of completely escaping the terra firma that anchors you to the day-to-day and inspires you to think of each day anew. Maybe, like Kim, you're a writer - and you have your own ways of using the written word to relax, reflect or reason with yourself. Or it could be art, music, building and repair … or really anything at all. Just take 10 minutes and write out what it is about this skill or activity or habit that's absolutely essential to you and give yourself gratitude for having discovered it and for living it. If you can't put your finger on anything specific, talk to two or three people who know you well and see if they can help you discover something hidden in plain sight or find a passion that you can make your own.Helpful Links:In addition to Radical Candor, she is the author of three novels and the forthcoming leadership book Just Work: Get Sh*t Done, Fast & Fair, available March 16, 2021, from St. Martin's Press.The Radical Candor organization: https://www.radicalcandor.com/Kim's website: https://kimmalonescott.com/Kim on Twitter: @kimballscottKim's 2017 interview with Kara Swisher: https://www.vox.com/2017/4/13/15295070/transcript-kim-scott-book-radical-candor-live-onstage-recode-decodeKim at Hubspot's Inbound Conference: https://www.youtube.com/watch?v=yj9GLeNCgm4
Radical Candor will give you the ultimate guide to becoming a great leader, manager, or boss, and will teach you how to connect with people. Hosted by Rizqi Pirmansyah
We're thrilled to invite you to join us with the legendary Kim Malone Scott, New York Times Bestselling Author and Former Google & YouTube Executive, to explore lessons from her own management experience and award-winning book, Radical Candor that is reshaping modern management. Scott earned her stripes as a highly successful manager at Google and then decamped to Apple, where she developed a class on optimal management. She has earned growing fame in recent years with her vital new approach to effective management, the “radical candor” method. Radical Candor is about caring personally and challenging directly, about soliciting criticism to improve your leadership, and also providing guidance that helps others grow. It focuses on praise but doesn't shy away from criticism―to help you love your work and the people you work with. In a wide-ranging conversation with IVY CEO and YPO Metro NY Chapter Chair Beri Meric, we'll learn Scott's three simple principles for building better relationships in the workplace: make it personal, get (sh)it done, and understand why it matters. Through actionable lessons, Scott will distill why radically candid relationships with team members enable bosses to fulfill their three core responsibilities: create a culture of Compassionate Candor, build a cohesive team, and achieve results collaboratively.
In deze aflevering bespreken we het artikel How To Get Your Coworker To Agree With You (https://www.workaguide.com/blog/2018/5/1/how-to-get-your-coworker-to-agree-with-you) Boekentip 1: Radical Candor: Be a Kickass Boss Without Losing Your Humanity by Kim Malone Scott (https://www.goodreads.com/book/show/29939161-radical-candor) Boekentip 2: The Making of a Manager: What to Do When Everyone Looks to You by Julie Zhuo (https://www.goodreads.com/book/show/38821039-the-making-of-a-manager?ac=1&from_search=true&qid=XNn3HihSej&rank=1)
Welcome to episode 10 of the Influence Unlocked podcast – the first episode to be produced under social distancing restrictions! Our guest is a former child model who enjoys go karting and bouldering, but most of you would know Tim Fung as the CEO and cofounder of Airtasker, an online gig economy platform that helps users outsource their chores, errands and odd jobs. And Airtasker itself has raised plenty of cash in its eight years of operation, raising $90 million in capital and attracting investors like Seven West Media, Black Sheep Capital, and Vocus Communications founder and Airtasker chairman James Spenceley. (It’s also a blessing for those of us who can’t stand the sight of the dreaded Ikea allen key!) A former corporate advisor and investment banker, Tim also spent some time in the talent management space before turning to entrepreneurship and joining the Young Rich List. He has been the founder or co-founder of several companies over the years including Sydney coworking space Tank Stream Labs. Listen in to find out why Tim thinks some of the best opportunities are unpaid, and what he’s learned about leadership during the coronavirus crisis. Tim’s top reads: Thinking, Fast and Slow by Daniel Kahneman; Radical Candor: Be a Kickass Boss Without Losing Your Humanity by Kim Malone Scott; Thinking in Bets: Making Smarter Decisions When You Don't Have All the Facts by Annie Duke; and Superforecasting: The Art and Science of Prediction by Philip E. Tetlock & Dan Gardner. You can follow Tim on Goodreads for more reading inspo! Tim’s Five in Five shout-out: Mike Rosenbaum of Spacer. Leave feedback or get in touch here: Samantha Dybac Managing Director and founder The PR Hub www.theprhub.com.au/podcast https://www.instagram.com/influenceunlockedpodcast/ https://www.linkedin.com/in/samanthadybac/ Producer: Andrew Menczel http://www.piccolopodcasts.com.au/
Our live at the library show November 18, 2019. With guests Jennifer King, Chris Skaugset, and Austin Brigden. Where we talked about: Paper Son by Julie Leung; Harold & Hog Pretend for Real! by Dan Santat; Beavers (Superpower Field Guide) by Rachel Poliquin; Making Friends by Kristen Gudsnuk; Pumpkinheads by Rainbow Rowell and Faith Erin Hicks; Skyward by Brandon Sanderson; Picture Us in the Light by Kelly Loy Gilbert; America Was Hard to Find by Kathleen Alcott; The Enchanted by Rene Denfeld; Everything Under by Daisy Johnson; The Calculating Stars by Mary Robinette Kowal; Love and Ruin by Paula McLain; There, There by Tommy Orange; The Library of Lost and Found by Phaedra Patrick; The Dinner List by Rebecca Serle; Useful Phrases for Immigrants by May-Lee Chai;Her Body and Other Parties by Carmen Maria Machado; My Favorite Thing is Monsters by Emil FerrisCork Dork by Bianca Bosker; Acid for the Children by Flea; Say Nothing by Patrick Radden Keefe; Heavy: an American memoir by Kiese Laymon; Radical Candor by Kim Malone Scott; Calypso by David Sedaris; Word by Word: the secret life of dictionaries by Kory Stamper; Educated by Tara Westover; and more!
This week is an alphabetical experiment from a long piece of content.No one knows everything but we don't know what specifically we are wrong about. Sometimes we guess right. Sometimes we don't. Sometimes the HiPPO chooses. Sometimes the Highest Paid Person's Opinion is right. Sometimes it's not. The solution to all the 'sometimes' is a debate. Good arguments are central to that. Devil's advocate, red teams, debate are all synonyms for this idea - and it doesn't matter what we call it so much as how we do it. John McCain said that arguing well was one of Ted Kennedy's biggest strengths. Ted argued well because, McCain explained, "he divorced personal relationships and personality from the issues." Arguing well is about ideas, not individuals. Kim Malone Scott calls this approach "radical candor" and saw it during her work within Google on AdSense, YouTube, and Doubleclick Online Sales. She recalled one meeting where Matt Cutts was yelling at Larry Page. She told Kara Swisher:"I started to worry that Matt was going to get fired. Then I looked at Larry and he's got this big grin, his whole face was lit up. It was such a productive way to have arguments… being willing to challenge authority and the authority welcoming it." Good arguments require the boss to be focused more on the truth than their ego. Technology companies seem to do this well. As a venture capital company, a16z seeks investments with large possible payouts. Scott Kupor was one of the early hires and said that a cardinal mistake of the venture capital industry "is investing in something that turns out to be a good business in a small market." Avoiding this mistake, Kupor explained, was the reason a16z failed to initially invest in Airbnb. The ‘A' in a16z is for (Marc) Andreessen and the ‘Z' is for (Ben) Horowitz. The mistake they try to avoid the most is missing something, like Airbnb. To do this, the bosses model good arguments. Marc told Tim Ferriss that when Ben brings an idea he will pounce all over it. Andreessen sounds like a natural contrarian and he's supernaturally inclined to being right. With a boss on both sides of the issue, it's easier for employees to avoid career risk and say what they believe rather than what they believe will get them promoted. Like all the tools that follow, this one is quite situational. Sometimes a business must focus on making the trains run on time and sometimes a business is laying new track. Once a good argument is over everyone should still be able to break bread or go get beers but then focus on the collective choice. Get full access to POV40IQ at pov40iq.substack.com/subscribe
This week, we have one of our Admin Mastery mentors on the podcast, Brigid Linden, to talk about hiring and recruiting people into your admin team. She shares her hiring process and some tips to help you identify the right person for your team, and also talks about the lessons she’s learned in leading and managing her admin team.QUOTES FROM THIS EPISODE“We definitely recruit largely on culture and character. I make it known in our job advertisements that we’re not necessarily looking for people with experience.”MENTIONSGrow My Clinic online courseAmy Cuddy TED TalkGoogle DriveAsanaRadical Candor by Kim Malone Scott (book)Nunawading Soft Tissue Therapies and PodiatrySHOW NOTES[0:01:08.8] Getting to know Brigid Linden[0:03:45.8] Brigid’s role in the clinic[0:04:32.5] Standards for hiring new admin team members[0:06:06.5] How to know if the person’s a good fit for your admin team[0:07:55.7] Lessons learned from refining the recruitment process[0:09:21.3] Encouraging the admin team to embrace training and scripts[0:11:20.8] Training system for the admin team[0:12:27.3] Training through role-playing[0:13:16.7] How frequently does Brigid meet with her admin team[0:14:45.0] How to measure the effectiveness of the admin team[0:16:16.9] Tools used to manage admin team activities[0:18:50.5] Lessons learned in leading an admin team[0:19:59.3] Check out Brigid and her team!If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!
Kim Malone Scott is author of Radical Candor: Be a Kickass Boss without Losing Your Humanity. It’s a great book about how to both care for and challenge the people around you. She has held a diverse range of leadership positions that have informed her theories on what makes a kickass boss! She led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google and then joined Apple to develop and teach a leadership seminar. Kim has been a CEO coach at Dropbox, Qualtrics, Twitter, and several other tech companies. Previously, Kim was the co-founder and CEO of Juice Software, a collaboration start-up, and led business development at Delta Three and Capital Thinking. Earlier in her career, she worked as a senior policy advisor at the FCC, managed a pediatric clinic in Kosovo, started a diamond cutting factory in Moscow, and was an analyst on the Soviet Companies Fund. She received her MBA from Harvard Business School and her BA from Princeton University. She is the author of three novels; she and her husband Andy Scott are parents of twins and live in the San Francisco Bay Area. Stew and Kim discuss how to give constructive feedback and avoid manipulative insincerity, ruinous empathy, and obnoxious aggression. They explain how to practice and its importance as well as the dangers of feedback debt. For more check out RadicalCandor.com. See acast.com/privacy for privacy and opt-out information.
Saat merekam KEPO-KIRIM.EMAIL Podcast Episode 17 ini saya sedang memegang buku yang berjudul Radical Candor karya Kim Malone Scott. Kim Malone Scott atau yang biasa dipanggil Kim Scott adalah seorang wanita yang pernah bekerja di Google. Dia memimpin bagaian Opersional dan Penjualan Online beberapa produk Google seperti AdSense, YouTube dan Doubleclick. Kemudian dia bergabung ke Apple untuk membangun dan mengajar kepemimpinan di sana. Dia juga pernah menjadi pelatih/ coach bagi para CEO di perusahaan teknologi seperti Dropbox, Qualtrics dan Twitter. Kalau kita lihat dari pengalamannya memimpin di perusahaan besar sekelas Google dan Apple, tentu tidak diragukan lagi betapa kompetennya Kim Scott ini dalam bidang leadership. Dan pada bagian kecil dari buku Radical Candor karya Kim Scott ini ada pelajaran masterclass yang sangat berharga, yaitu tentang bagaimana cara meberikan kritik kepara tim. Dalam buku ini Kim Scott menceritakan bagaimana dulu atasannya sewaktu di Google, Sheryl Sandberg mengkritiknya. Dan ternyata cara Sheryl Sandberg mengkritik dirinya sangat berdampak dan dia tularkan kepada orang lain melalui bukunya. Lalu bagaimanakah cara meemberikan kritik ke tim berdasarkan kisah nyata dari KIm Scott ini? Saya akan membahasnya khusus untuk Anda pada KEPO-KIRIM.EMAIL Podcast Episode 17 ini. Jadi silakan download dan dengarkan KEPO-KIRIM.EMAIL Podcast Episode 17 ini sekarang juga. Dan untuk mendapatkan visualisasi dari podcast ini Anda bisa juga membacanya di https://kepo.blog .
The Learning Leader Show 223: Kim Malone Scott - Using Radical Candor To Be A Great Boss "It is important for leaders to be learners, not tellers." Show Notes: Sustained Excellence. Common Themes of Leaders who Sustain Excellence: They care about their people as humans, they care personally They are honest, not worried about being liked all the time, they are willing to challenge directly Can you be both liked and respected? Yes, but you shouldn't strive to be popular Jony Ive and Steve Jobs story -- Steve told them the team their work was of poor quality. Jony said, "Why were you so harsh Steve?" Steve asked, "Why didn't you tell them the work was bad? It's your job to do that." Jony replied, "I didn't want them to be upset or distraught." Steve said, "You are vain. You just want to be liked." The biggest mistake new bosses make is trying to be liked by everyone and NOT being direct. Your employees should never have to say, "Why didn't you tell me sooner?" -- A great boss gives directly feedback in a timely manner A great boss creates an environment where everyone can tell the truth (up, down, and sideways in an organization) Understand the framework How to created this culture? Start by asking for feedback. You can't give feedback if you're not willing to take it. Go to question: "What could I be doing to make it better for you?" Use a "Start, Stop, Continue" exercise Create a "Speak Truth To Power" environment Embrace the discomfort "Listen with the intent to understand... Not just waiting to talk." Must reward the candor -- When you receive good feedback, you must implement it. You must fix the problem. Google/Sheryl Sandberg story Sheryl's feedback: "You said "um" a lot during that presentation, would you like a speech coach?" -- "No, I'm fine, thanks." -- "Kim, when you say "um" every third word, it makes you sound stupid." Sheryl knew she need to be very direct with Kim and they built a relationship of trust and care. That's the only way she was able to get through to Kim and help her Hiring is the most important decision you will make as a leader "If you're not dying to work with that person, don't hire them" Steve Jobs - "It's better to have a hole than an asshole" Dick Costolo - "You can't just hire great people and get out of their way. You must invest time in helping them, develop them even more." Jony Ive - "New ideas are fragile. You must create space to talk about them." "Your job as the boss isn't to be the decider, it's to make sure everyone knows who the decider is." The Wright Brothers -- Watching birds for hours --> Learning how to build wings for human airplane flight Dick Costolo -- Build in 2 hours of "think time" per day in your calendar Career advice: "Quit talk of building a great resume, build a great life" Find people to have career talks with... Recount your life story with them. Zero in on changes you've made. Think "What motivates you about work?" Understand what drives you, what matters, why? -- Think about your dreams... Make sure your dreams and values are in alignment. Create a plan "It is important for leaders to be learners, not tellers." "When you say "Um" every third word, it makes you sound stupid." -- Sheryl Sandberg's direct feedback to Kim after a presentation to Larry & Sergei Social Media: Read: Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity Follow Kim on Twitter: @kimballscott Connect with me on LinkedIn Join our Facebook Group: The Learning Leader Community To Follow Me on Twitter: @RyanHawk12 More Learning: Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon Episode 216: Jim Collins -- How To Go From Good To Great Episode 179: How To Sustain Excellence - The Best Answers From 178 Questions Episode 107: Simon Sinek – Leadership: It Starts With Why Episode edited by the great J Scott Donnell The Learning Leader Show is supported by Callaway Golf. We have partnered to give away The #1 selling Driver in 2017. The Callaway GBB Epic Driver. This club is valued at $499 and we are giving one away to a loyal listener of the show. To enter the drawing: Tweet (or post on Instagram) a favorite leadership quote from an episode of The Learning Leader Show and tag/@ me on Twitter or Instagram.
"Radical Candor" author and CEO coach Kim Malone Scott talks with Recode's Kara Swisher about how to be a better manager and leader. Based on her personal experiences at Apple, Google and several tech startups, Scott argues that most management failings come from bosses who are too nice rather than too mean, especially when they're talking to someone who looks different than them. She also discusses the current management crisis at Uber, which she attributes to a culture of "unchecked unilateral authority" that would be more at home in a "baboon troupe or totalitarian regime." Learn more about your ad choices. Visit megaphone.fm/adchoices