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The Learning Leader Show with Ryan Hawk www.LearningLeader.com The Price of Becoming www.LearningLeader.com/Becoming My guest: Angela Duckworth is a psychologist and professor at the University of Pennsylvania, and a MacArthur "genius" grant recipient. Her book Grit was a #1 New York Times bestseller, and her TED Talk is among the most-watched ever. Her new book is Situated: Find the People and Places That Bring Out Your Best. Key Learnings She almost lost her mom in the Atlantic. Angela took her 87-year-old mom snorkeling miles offshore. Her mom had not swum in decades. Within minutes, she had aspirated water into both lungs and was unconscious. Angela treaded water, held her mom's head up with one arm, and waved the other until help came. Her mom is 91 now and painting. No amount of grit would have saved them. Angela could not have swum her mother to shore. What saved them was changing the situation, which meant getting other people to their side. The situation is the ocean. It's that powerful, and most of us don't know what water we're swimming in. Grit isn't wrong. It's incomplete. Angela hasn't renounced anything. She's expanding it. Effort is what you bring. The situation determines whether that effort compounds or gets swallowed. Angela was a striver, and it worked for a long time. She knew she wasn't the most talented kid, but nobody was going to outwork her. She wanted to make the cheerleading squad without being able to do a split. She wanted a solo in choir while barely able to carry a tune. She worked her way to both. Most people would be surprised how far sheer effort can take them. Then it stopped being enough. To get as far as she actually wanted to go, and to do it sustainably for herself and the people around her, ignoring the situation was a mistake. The shift: stop making the best of your situation through effort alone, and make the situation better first. "Of all the ways you can change your behavior, willpower is the absolute worst." You can white-knuckle a donut. You just can't do it forever. Resisting works in the moment and reliably leaves people exhausted, which is why it fails on day three. Your urges come from your thoughts. Your thoughts come from your surroundings. Donut, delicious. Then your hand moves. Instead of fighting the urge, ask where the thought came from. The better question: what situation would give me different thoughts? Not "how do I resist," but "where can I be so that the thought never arrives?" Three inputs shape what you think: the people around you, the physical objects within reach, and the place you're in. Situational agency. Angela coined the term. The situation isn't given to you. It's taken. Leon Marchand was already sixth in the world. His parents, both former Olympians, didn't tell him to train harder or wake up earlier. They told him to change his situation. He emailed Bob Bowman, moved to Arizona, and within two years cut more than eight seconds off his personal best and broke Michael Phelps's last-standing individual world record. A year after that, he won four golds in Paris. What actually changed for Marchand: the best coach in the sport, a lane full of people who all believed they could win it all, better facilities and nutrition and physical therapy, and a culture where world-class was the baseline rather than the ceiling. The situation isn't a given. The situation's taken. Control the controllables. The situation is one of them. Angela agrees with the mantra. Her objection is that most people apply it only to what's between their ears: mindset, attitude, goals. Marchand didn't rethink his attitude. He got on a plane. Get the outside game right, and you get much of the inside game for free. Change the room and the thoughts change with it. Every reason you can't change your situation is probably true, and beside the point. When Angela told people what she was writing, they immediately listed the reasons they were stuck. The mother-in-law, the spouse's job, the kids' school. None of it is wrong. All of it ignores the list of things they could change. Her late father-in-law's whole philosophy was two words: show up. Wedding, funeral, baseball game. Show up. John Wooden taught high school English for 14 years. He kept an apple on his desk. He thought of himself as a teacher first, which is also why he sat high in the bleachers during games instead of courtside. He'd taught them in practice. The game was theirs. What Wooden's players took with them: to be your best at anything, find a great teacher. Angela sees a DIY culture pulling the other way. When she tells young people to email someone, the answer is often that they'll just learn it on YouTube or ask a chatbot. You can teach yourself a lot of guitar that way. You will not become a great guitarist alone. Belief is borrowed more than you'd think. Nobody tries hard at anything without the thought "I can do this" somewhere in their head. That thought usually arrives from someone else first. Angela was a self-described ditzy cheerleader throwing keg parties. Her 10th- and 12th-grade English teacher, Mr. Carr, saw a writer. He handed her books. He took time on her pages. By graduation, she was the rare Harvard freshman who signed up for a second semester of the required writing course, just to keep going. The Pygmalion effect. Bob Rosenthal made up a test, told elementary teachers which kids were about to bloom, and picked the names at random. The teachers called on those kids more, listened harder, encouraged more. By year's end, the kids fulfilled the prophecy they'd been randomly assigned. Every single person she has interviewed has a Mr. Carr. Olympic athletes, Olympic coaches, CEOs, world leaders. Someone who could see farther than they could see. Confidence is a half-filled helium balloon. It has to get batted back up again and again. Which means you don't need your mentor once. You need them on the bad days. Angela forwards her rejection letters to her team. The journals she submits to reject over 90 percent of submissions, and the rejections run eight single-spaced pages. She sends them around so the younger scientists watch her fail, hear that she's angry and discouraged, and then watch her get back up. She failed writing this book the first time. Up before dawn seven days a week through an entire sabbatical, and the clock ran out. She called her publisher and her agent to give the money back and asked whether she owed interest. They called it a pause. She said remote controls have separate buttons for pause and stop. Burnout and imposter syndrome were abstractions until they weren't. She had taught both. She had never lived either. Not eating, not sleeping. What got her out was not more effort. It was a better situation: additional editorial support and mentors to get her back on track. Frankl and Maslow argued about this for decades, and Maslow conceded. Self-actualization aimed only at yourself leaves you unfulfilled. Maslow's final writing added a level above it and named it self-transcendence. There are only two types of people: those who are humble, and those who are about to be humbled. Angela's champagne moment a year from now: celebrating the people around her. Erikson called this stage generativity, and the question it asks is how everything you've learned can help the next generation do better than you did. Her students should excel her. They should be the ones on podcasts. She wants to cede the spotlight on purpose rather than have it taken. Her core identity is psychological scientist. Not speaker. Not author. The stage is a flow state, and she's good at it, but take away the research, and it isn't her anymore. Worth knowing which one yours is. Reflection Questions Pick the goal you've been grinding on the longest with the least to show for it. Is that an effort problem or a situational problem? Who is the best in the world at the thing you're trying to learn? What would it take to send the email this week, and then get on the plane? What is your purpose, in one sentence, written down? Mine is to inspire others to value and pursue excellence. What's yours? More Learning #679: Kat Cole - The Four Mindsets Every Leader Needs #591: Ryan Holiday - Do The Right Thing Right Now #673: Dan Coyle - Flourish. The Transformative Power of Creating CommunityPodcast Chapters 00:00 Apply for the Learning Leader Circle 01:39 Meet Angela Duckworth 02:57 The Dedication to Her Mother 04:17 Her Mother Nearly Drowned 07:08 Grit Isn't Enough 09:47 Willpower Is the Worst 12:26 Where Your Urges Come From 14:31 Marchand Got on the Plane 19:57 The Excuses That Sound True 22:27 Wooden Taught English for 14 Years 26:25 The Confidence You Borrow 32:22 Five Minutes With Pete Carroll 34:27 A Half-Filled Helium Balloon 35:29 She Forwards Her Rejections 37:05 What Success Feels Like 40:28 Frankl, Maslow, Self-Transcendence 45:59 The Book She Failed to Write 52:57 The Champagne Question 54:03 She Wants to Be Surpassed 57:27 Scientist First, Speaker Second 01:01:34 EOPC
The Learning Leader Show with Ryan Hawk www.LearningLeader.com The Price of Becoming is a USA Today, LA Times, and Publishers Weekly Best-Seller! www.LearningLeader.com/Becoming This is brought to you by Insight Global. If you need to hire one person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world has the hustle and grit to deliver. Blake Mycoskie founded TOMS Shoes in 2006 after a trip to Argentina, where he saw children without shoes and built a company around giving away a pair for every pair sold. TOMS went on to donate more than 100 million pairs of shoes and became one of the most copied business models in the world. What most people don't know is what happened after he sold it, and I'm grateful that he was open to talking about that on this episode of The Learning Leader Show. Key Learnings Make your gratitude specific. Not "I'm grateful for my family." Name the exact thing. Blake's example from that morning: the photos the camp posted of his daughter laughing in the lake, and knowing his stoic kid does not smile like that unless she is genuinely happy. He kept the practice going for five years when he couldn't feel any of it. Blake could not name five things he was grateful for, and he had all the same things in his life he has now. He did it anyway. He credits it as one of the things that kept him going. Surfing is a great thinking practice. Surfing is mostly just sitting on the board. Three hours in the water, ten waves, maybe five minutes standing. The rest is paddling and sitting. That's why it works as a thinking practice. Capture the idea in the moment or lose it. Blake programmed the side button on his Apple Watch to open a voice memo. Every idea he has sitting on the board, he records. They're all waiting when he gets out. He hit every marker and still felt worthless. "I did everything, and I still, deep down in my soul, had this feeling like I'm not worthy, I'm not enough, and I never will be." The external validation was the drug. Selling TOMS cut off the supply. The thing that had been holding up his sense of self was suddenly gone. If you get there and it's empty, don't panic. Panicking is what Blake did, and having money meant he could make expensive mistakes fast. Build the dream house. Get divorced. One thing after another. The emptiness may be the point. Blake's read on it: if achievement delivered what society promises, you'd never go inward. Feeling hollow at the summit is what forces the inner work. He re-patterned the sentence he'd been telling himself since childhood. The old one was "you're not enough." He replaced it with "I am enough. I've always been enough." Twenty minutes every morning and every evening. Forty straight days. It worked, and he no longer needs to do it daily. Sometimes you just need a physical cue to catch the loop. That's the whole idea behind the bracelet he wears. Not magic. A reminder on your wrist that interrupts the thought. Give the second one away. Blake found the bracelet's real power was handing one to a friend. Now you're both wearing it, you're both in on it, and there's an unspoken agreement that neither of you has to have a bad day alone. Men are worse at building that than women are. Tell your kids they're enough, and keep telling them. They're going to get the opposite message from everywhere else, which is exactly why it has to come from you repeatedly. Blake says the relaxation you'll see in them is immediate. Be brutally honest about how hard the job is. Try to talk them out of it. Blake is the last interview in the process now. If he can lay out every negative and they still desperately want it, the commitment is real. "How many people did you convince not to take the role before you got the right person?" Most leaders slip into sales mode, talk the candidate into it, and end up talking themselves into the candidate. What he screens for during the interview process: Integrity first. If it isn't there, it surfaces fast now. Attitude second. The person who never says "that's not my job." Whether they're building a resume or joining a movement. Find the people who cover what you're bad at. Blake is a storyteller, a vision-sharer, and high energy. He is not a supply chain guy, not a finance guy, and he has trouble saying no. So he hired around it. That's what let him actually be the chief shoe giver instead of pretending to be a CEO. Don't wait for permission. Most people stand in line at the front door. Blake looks for side doors. In Argentina he had no investors and no plan, just an idea and the words One For One. Ryan's version for his kids: everyone can apply online. Drive to the restaurant and go talk to the manager instead. Having no experience was the advantage. He'd never made a shoe, so he didn't know which rules he was breaking. Same with outdoor advertising. Same with driver's ed. He learned it from Richard Branson: ask forgiveness, not permission. Nashville wouldn't allow advertising, so he sold art instead. Blake spent two years with the city council and got there by removing the ad from the ad. No price, no call to action. Just album covers on the sides of buildings, called country music art. Once one artist had one, they all wanted one. He sold the company to Clear Channel. You don't attract what you want. You attract what you are. Want honest friends, be honest. Want peace at home, bring peace. Want trust, practice it when nobody's watching. Blake applies it to customers too: sloppy companies attract sloppy customers, and that's usually the real reason the business fails. Charlie Munger got asked how to get a great wife. He said: deserve one. Be known for doing what you said you'd do. Early on Blake didn't have the skills, so he built the reputation on execution instead. Move fast, keep it simple, do it with integrity. Momentum is a form of trust. The other half of that is not overpromising. Blake's own failure mode is getting excited, feeling falsely confident, promising something big, and missing. When it happens, own it fast and be honest, and the relationship usually survives. Be careful using a general-purpose chatbot as a therapist. Blake's warning, and the reason the founders of Sonia built a purpose-built tool instead: the big consumer models are designed to make you feel good about yourself. If you need to hear something hard, that's the last thing you want. He went from skeptic to advisor in six months. Blake met the Sonia founders at a mental health conference, tried the app to be polite, and by the third session was getting insights he hadn't gotten elsewhere. He now spends five to ten hours a week helping them. His reason for loving the work: "Now I get to be the coach instead of the athlete." Stop chasing balance. Design for harmony. Blake picked this up from an executive at Cannes who said she'd given up on balance. He goes hard in phases. Full dad mode with the office waiting on emails. Then all in on a launch and missing things at home. The measure isn't evenly split day to day. It's whether, over a year, everyone in his life feels like they got what they needed to thrive. Including him. Reflection Questions What did you actually feel grateful for today? Not the category. The specific moment. What is the sentence you've been repeating to yourself since childhood, and is it true? In your last hire, how hard did you try to talk them out of it? Or did you spend the interview selling them, and then sell yourself? More Learning #598: Sam Parr - Bold. Fast. Fun. Living by a Mantra & Building a Media Company #547: Dr. Michael Gervais - Stop Worrying About What Other People Think of You #676: Jesse Cole - Built for The Fans (The Owner of the Savannah Bananas) Episode Chapters 00:00 Meet Blake Mycoskie 01:38 Surfing is Great for Deep Thinking 03:41 Make Your Gratitude Specific 05:39 Blake Sold TOMS and Fell Apart 11:20 Advice for Those to "Make It" and Feel Nothing 13:23 "I Am Enough" and the Bracelet on His Wrist 17:35 The No Magic Pill 19:41 The Risk of Chatbot Therapy 22:42 A Surgeon Dad, a Bestselling Mom, and the Pressure Nobody Said Out Loud 25:13 Telling Your Kids They're Enough 31:31 How He Got Country Music Art on the Side of Buildings 35:15 Learning to Be Proud of TOMS Again 38:49 Hiring Around Your Weaknesses 41:25 Try to Talk Them Out of the Job 45:07 You Don't Attract What You Want. You Attract What You Are. 46:54 Don't Wait for Permission 48:34 Be Known for Doing What You Said You'd Do 50:02 The Champagne Question: Harmony, Not Balance 52:28 EOPC
The Learning Leader Show with Ryan Hawk www.LearningLeader.com The Price of Becoming is a USA Today, LA Times, and Publishers Weekly Bestseller! www.LearningLeader.com/Becoming My guest - Mark Pincus is the founder of Zynga, the social gaming company he built from zero to $12.7 billion, pioneering a category that generated over a billion app installs and introduced hundreds of millions of people to online play. He's a serial founder who has started ten companies, taught product development at Stanford, and made early seed investments in Facebook and Twitter. His new book is Life at the Speed of Play. Key Learnings Coaches are cheat codes. Mark has hired a surfing coach, a tennis coach, a chess coach, a life coach, and the legendary Bill Campbell. None of them were assigned to him. He went and found them. "You throw to where you swing. You don't swing to where you throw." His tennis coach, Jorge, on learning how to serve. Commit to the natural swing first. You'll miss. You'll look stupid. Eventually your brain realizes you're serious and puts the ball where it belongs. You play to get better. You don't play to win. Not this point. Not this match. What am I doing right now that makes me better in the next game? Kill the ego so it gets out of the way of you being humble and curious. Don't contort the organization around one talented jerk. Colleen McCreary, Zynga's chief people officer, kept a sign on her wall: "No jerks allowed." She once vetoed an acquisition because she believed the founder was toxic. When the organization sees you refuse to bend just to win one point, they build muscle and confidence too. You'll have periods out of alignment. That's okay. Sometimes the person is in a crucial seat and you can't swap them tomorrow. What matters is that you're aligned with the philosophy. Bill Campbell's two lessons: intellectual honesty and courage. Be committed to the deep truths above everything else, and say them to your team even when it hurts. Then have the courage to stand up to your own team, your own board, and your own investors. A well-run company is a democratic dictatorship. Campbell leaned heavily on the dictatorship half. Unapologetically. The flip side of ambition is sacrifice. Everyone says they're a ten out of ten on ambition. Mark's test: would you toil in obscurity for the next ten years, nobody respecting what you're doing, for an 80 or 90 percent chance at something bigger than your wildest dreams? Or take the 80 percent chance at a respectable single and a pat on the back? Nobody believes in us as much as we do. That's why we become founders. At 41, VCs who had already backed Mark twice told him he was too old, too rich, and too settled to go all in on Zynga. Mark isn't all in until he is. He calls it a lazy on-ramp to curiosity. Lots of projects. Looking for signals in a lot of places. Processing. Then it flips. "When the fish are running, we're up all night throwing nets until they're done running, not until we're tired." The chess lesson: play boring. His chess coach told him if you want to beat a player rated much higher than you, play boring and conservative and let them make the mistake. He started doing it. He started winning. Your kids don't follow what you say. They follow what you do. Mark set out to be a different kind of dad than his own, who measured people by their résumé. Then he watched his 15-year-old daughter spend every waking minute with math tutors before leaving on a service trip. "How did we get here? Oh, I know how we got here. They're not listening to what Dad says. They're following what Dad does." Happiness comes from feeling useful to a community you care about. Not from being useful. From feeling it. That's Alfred Adler, by way of The Courage to Be Disliked. There are two levels of success. A life well lived is a life in alignment with what only you can bring to the world. You don't have to build Google to feel like you went for it. The ultimate success is the greatest instantiation of your talents. Use money as freedom, not lifestyle. When Freeloader sold and 28-year-old Mark had more money than he'd ever imagined, he made a list of everything he was going to buy. It totaled about $9,000. He put leather interior in his Pathfinder. He still has the vehicle. He set a $500 million goal that had nothing to do with buying things. At a net worth around $15 million, working with a life coach, he wrote it down because that's the capital required to run a studio of teams chasing many ideas without going to anyone else with hat in hand. "Creatively, that's freedom." Retirement is spiritual death. The stretches between building things are what Mark calls the abyss. Once you've felt the high of building with a great team and shipping something into users' hands every week, it ruins you. You can't be happy with less. Over-fund the things that matter. Not every day is the same. Not every life moment is the same. When one of those moments comes, put all your best players on the ice. The Allen & Company investor tour. They told Mark it was a dog and pony show. Just shake some hands. He told his team: this is our IPO, this is our roadshow, and we are going to use every minute of it the way we want. He gave the biggest public market investors a full presentation, handed them his numbers, and told them to judge him against those numbers in a year. He met with them a year later and had crushed them. King for a day. Carol Bartz brought Mark in to talk to Yahoo's entire senior management. He spent two weeks building a presentation on how he'd run Yahoo if he were king for a day, stood up, and took over the room for an hour. They got a deal done and one person in that room came to work for him. He ran the same play on the CEO of AMEX with a credit card that competed on fun. Amex spent $75 million with them. Seven minutes with Obama became 45. Mark was told the President would ask about his kids and then the meeting would be over. He walked in with a PowerPoint on the ten bold objectives he'd run on if he were president. Obama went through the entire thing and then asked what else he had. Prepare as hard for everything going right as you do for everything going wrong. Mark had under-prepared for the version of where Obama said, "Yeah, I'm buying. What else you got?" We sleepwalk through our own biggest moments. The question isn't what's the agenda or why they want to meet with you. It's: I have five minutes with the king. What is theoretically possible here? The Book of Life. Every year during the Jewish New Year, Mark writes in the same book. Only during that window. It isn't a journal. It's a spiritual board meeting with himself. He reads back through every previous year first, then writes. Partner with your future self. "What will Mark 2030 thank me for doing right now?" It started with quitting smoking. October 19, 1994. "I pulled my own power back. If I can quit smoking and really commit to it, what else can I do?" A year later he quit his job and did something bigger. Even if you missed the big goal, ask what you actually did toward it. Did you talk about it? Did you do real things? Did you turn the boat toward it? If not, maybe you don't believe in the goal. When Mark is at his lowest, he's humbled, he picks achievable goals, and he finds the most grit. When he's winning, he picks stratospheric goals and does the worst. After his biggest successes, he isn't humble enough to succeed again, and he has to go through failure to reel himself back in. Mark's champagne moment a year from now: that the book connects for hundreds of thousands of people, and that he's built a product people find real meaning in. Reflection Questions If you went and hired a coach, who is the person who could most change your life right now? What is your next high-stakes moment, and are you treating it like the dog and pony show or like your IPO? What is the one habit your future self would most thank you for making this year? What would it unlock if you actually committed to it? More Learning #688: Dr. Henry Cloud - Your Desired Future: 5 Steps to Take You Where You Want to Go #689: Eric Ries - Why Good Companies Go Bad, and How Great Companies Stay Great #687: Jim Collins - What to Make of a Life & The 3 Types of Luck Episode Chapters 00:00 Meet Mark Pincus 01:40 Why Mark Hires So Many Coaches 02:25 Lessons From Tennis In Leading People 04:56 Refusing to Bend the Culture for One Great Player 07:03 Lessons From Bill Campbell 09:17 On Being Called a Control Freak 13:38 The Ambition Question Mark Asks Founders 14:53 What High Standards Do to Your Kids 20:55 How Mark Defines Success 23:26 Money as Freedom, Not Lifestyle 29:45 Why High Achievers Can't Retire 32:39 Over-Fund the Things That Matter 34:35 Treating a Handshake Tour Like an IPO Roadshow 35:36 King for a Day at Yahoo and Amex 38:14 Seven Minutes With Obama That Became 45 41:39 The Book of Life 45:21 Why Mark Does His Best Thinking at His Lowest 46:48 The Champagne Question 48:40 EOPC
The Learning Leader Show with Ryan Hawk www.LearningLeader.com The Price of Becoming is a USA Today, LA Times, and Publishers Weekly Bestseller! www.LearningLeader.com/Becoming This is brought to you by Insight Global. If you need to hire one person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world has the hustle and grit to deliver. My Guests: My dad, Keith Hawk (also known as Pistol), spent decades leading sales teams at LexisNexis and has taught leadership and public speaking to audiences all over the country. He's the author of multiple books including Get Real Selling. Pistol has that rare ability to be both universally liked and 100% respected by all who know him. My brother AJ Hawk was an All-American linebacker at Ohio State, where he won a national championship. He played 11 years in the NFL, won a Super Bowl with the Green Bay Packers, and retired as the franchise's all-time leading tackler. Now you'll see him every weekday on ESPN as a co-host of the Pat McAfee Show Notes: Key Learnings Be a consciously competent leader. Pistol's framework: you have to understand the processes of the work you're asking people to do, not just the end result. First-line leaders have to know the work at a great level of detail. One tactical way to get there: do after-action reviews on both wins and losses. Know why you win. Know why you lose. Describe both in detail. That's how you earn vivid clarity. Give people vivid clarity. Don't tell your team to "go get the ball carrier." Tell them precisely how to handle each situation. Great leaders are great because they give vivid clarity to the people they're leading on how to do the thing. Stack days. If I can't win by being brilliant, I can win by being able to endure. Just get up and do the thing day after day. Growing up, AJ and I had an unwritten rule: no matter what we did the night before, we were going to the first available lift. You don't have to go to bed early. But you're going to work no matter how you feel. When AJ knew he could do it. Freshman year at Ohio State. A tunnel screen play in camp. He read it perfectly, took off, and delivered a textbook hit on the receiver. That was the moment: "Football's football. These guys are all monsters. But I think I can find a way to make some plays." How to write a book: get up an extra hour early for 200 days in a row and never miss a day. Anybody can do it. You just have to be willing to make the decision, and then follow through, and then follow through again. My scout team Super Bowl. As a scout team QB at Ohio, I picked the Florida game to prepare like it was the real thing. I wore Rex Grossman's number and arm sleeve. Spatted my cleats. I rewrote the practice cards based on real Florida plays. We ended up being in a tight ball game against a national powerhouse. My teammates came back after the game and said practice that week was harder than the actual game. This is when I learned what is possible when prepared for the moment. The Mike Nolan $10 bill story. When AJ was in college, the 49ers head coach Mike Nolan needed to tip a valet and asked if he had any cash. AJ gave him $10. Weeks later, a handwritten note showed up at AJ's college house with a $10 bill inside and a thank-you note from Mike Nolan. Follow-through. Attention to detail. Paying people back. AJ never forgot it. AJ's delusional confidence in Tahoe. AJ had an unlucky drive that left him 254 yards from the pin, in the first cut. Jack Wagner was still on the green in front of us. AJ pulled out a four iron. I told him to wait. He said, "I'm just gonna go, and hit it on the green." He flushed it. Landed on the green 25 feet from Jack. There's power in belief, speaking things into existence, and then doing them. Irrational self-confidence isn't irrational. Pistol quoted Bill Simmons: "As long as you believe it's possible, it's possible." Regardless of what it is. My biggest risk: leaving corporate at the end of 2017. I had a VP of sales job, and I left it all to bet on this podcast. Miranda believed in it maybe even more than I did. That combination made it possible. Pistol's biggest risk: August 1st, 1999. He left LexisNexis after 14 years to go be a public speaker. Two years later, on August 1st, 2001, he came back. Both times on his birthday. His career jumped five notches on his return. Sometimes you have to leave to come back better. AJ's biggest risk: hiding a broken wrist during a Super Bowl run. AJ refused an X-ray or MRI so they couldn't shut him down. The trainer taped and casted it. He played the whole season, won the Super Bowl, and made the Pro Bowl. He had surgery to repair it days after the Super Bowl. The best players are consistent. When I'd talk to AJ's teammates in Green Bay about him, they used the unsexy words: "Most consistent guy on the team. First guy in the weight room. Will be where he's supposed to be on every play." He did that for eleven years. Show up. Every single day. Pistol said it: "Anybody that's been great at something didn't get great on the first day, but they did the right types of things along the way." Don't grade your kid's games. Grade the effort. "Did you play hard? That's all I care about." AJ said his family doesn't have good or bad games. There's only one question after the game: did you play hard or did you not? Show them what "hard" actually looks like. Sometimes kids think they're playing as hard as they possibly can when they're not. AJ's brother-in-law Jack Johnson reminded him of this. You can't just say "play hard." You have to describe it. You have to show them. Otherwise they don't know what the standard is. Model it. Don't tell. Leadership is caught more than it's taught. My primary role as a dad and a husband is to be the model. If I have low standards, my kids will have low standards. If I show up every day, they'll learn what showing up looks like. Do all the work. Then trust your instincts. AJ's approach to football. Reinstall the defense from scratch every year. Take fresh notes. So when it's game time, you don't have to think. You just play. The Dinner Guest Draft: Every hundredth episode, we do a draft. This one: pick five living dinner guests. AJ's table: Michael Jordan Charles Barkley Arnold Schwarzenegger Palmer Luckey Denzel Washington My table: (All dream guests for The Learning Leader Show) Dave Chappelle Dave Matthews Mike Rowe Doris Kearns Goodwin Michael Lewis Pistol's table: (All former guests of the show) Admiral William McRaven Dan Patrick Nikki Glaser Stephen M.R. Covey Oz Pearlman Champagne Moments a Year From Now My dad: Celebrating his 71st birthday dinner with all of us. AJ: To keep being present with his kids while they're still young. To slow down and enjoy it. Me: A good year of college for the older girls in our family. Reflection Questions Where in your work are you giving people vivid clarity? Or are you handing them broad general directives and hoping they figure it out? What is your version of the Mike Nolan $10 bill story? What small act of follow-through could you do this week that someone will remember for years? Where are you being performative right now, doing something for the audience instead of doing it because you want to be great? What would change if you only did it when nobody was watching? More Learning #600 - AJ, Pistol & Ryan Hawk - Setting the Standard #500 - AJ, Pistol, Ryan & Pat McAfee - Live Your Life as a Movie #400 - AJ, Pistol & Ryan Hawk - The Life Experiences That Shape Our Character Podcast Chapters 00:00 The Arena Invite 01:30 Meet Keith "Pistol" Hawk and AJ Hawk 03:34 What Everyone's Been Up To For the Past Two Years 05:09 What We Learned From Robert Saleh (head coach, Tennessee Titans) and Mike Macdonal (head coach of the defending Super Bowl Champion, Seattle Seahawks) About Tackling 08:50 Be a Consciously Competent Leader. Give People Vivid Clarity. 10:44 Inflection Point Stories: When AJ and Ryan Knew They Could Do It 16:33 How Pistol Spotted the Talent Early 21:32 Why Written Communication Is More Important Than You Think 25:21 The Power of Stacking Days 33:06 The Mike Nolan $10 Bill Story 35:24 Delusional Confidence: The Tahoe Golf Moment 42:51 Irrational Self-Confidence Isn't Irrational 43:15 The Biggest Risks Each of Us Ever Took 47:24 Playing Through a Broken Wrist to Win a Super Bowl 50:38 How to Raise Kids With High Standards 54:28 Regimented vs. Disciplined 59:30 AJ's Hack to Beat a Shellfish Allergy 01:06:00 The Dinner Guest Draft Begins 01:21:21 Draft Recap 01:23:43 The Champagne Question 01:26:33 EOPC
The Learning Leader Show with Ryan Hawk www.LearningLeader.com This is brought to you by Insight Global. If you need to hire one person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world has the hustle and grit to deliver. My Guest: Jack Raines is a writer and investor. At 24, he quit his corporate finance job at UPS, bought a one-way ticket to Barcelona, and spent the next year traveling through 25 countries while writing a newsletter that grew to hundreds of thousands of readers. He went on to earn an MBA from Columbia, help build Sherwood News at Robinhood, and join the venture capital firm Slow Ventures, where he invests in creators. His first book, Young Money: A Field Guide to Finding Wealth and Purpose in Your Twenties, is out now. Key Learnings Jack's Grandma Ruth took him to Africa when he was 11. She was in her late 60s. She had the money. She said: "I can spend it on you now or leave it to you when I'm dead. This is better." Money has no value until you exchange it for something. We need to decide what we want that to be. Every year of your 20s is worth $10 million. (Nikita Bier) You'll never have this window of flexibility again. Say yes to interesting experiences in your 20s. Your income is going to climb exponentially anyway. Don't save $500 at the cost of a memory. Move to where the action is. Jack moved to New York for business school. Then San Francisco for a job. Then back to New York. High slope of learning. High slope of contact with good people. Network amplifies ability. It doesn't create it. A million times zero is still zero. A million times two is two million. The only real risk is not doing anything. Every opportunity in life comes through a person. The best networking tool is doing great work. How did Gracie Abrams open for Taylor Swift on the Eras Tour? She wrote great music. Taylor noticed. Taylor called. In your 20s, potential is valued at a premium. In your 30s and beyond, proof of work matters more. Experimenting when you are young speed-runs the learning curve. You develop the skill of taking shots. That skill compounds. It's much harder to start being risk-on at 35 if you weren't risk-on at 25. Personal finance is simple. Spend less than you make. Build a six-month emergency fund. Take the 401(k) match. Contribute to your IRA. Don't gamble on individual stocks. Stay invested. Stay employed. Don't go into credit card debt. Don't get divorced. User error interrupts compounding more than anything else. Set up the boring foundation. Then stop touching it. Most retirees never touch the principal. (Nick Maggiulli) They stack money out of fear, then die with more than they started with. Daniel Kahneman on loss aversion: the pain of losing $100 is twice as strong as the joy of gaining $100. That's why people over-save. Your burn rate at 70 is way lower than at 45. No kids at home. No tuition. Less energy to do stuff. Plan accordingly. Bill Perkins' Die with Zero philosophy... A useful insight was in the first chapter: his best friend took a payday loan at 23 to backpack Europe for three months. Same career trajectory as Bill. Just way more fun at 24. People don't want to think about their mortality. So they focus on making the number go up. If you actually internalized that you're going to die, you'd be more intentional about your time and money. Jack's champagne moment a year from now: He sells a ton of copies of it. And it's still relevant. Reflection Questions Where are you spending your best years earning money you'll never actually enjoy? What would change if you accepted that your peak-energy window is closing? Where are you standing still because the risk of moving feels bigger than the risk of staying? What does the only real risk (not doing anything) look like in your life right now? What is the great work you could do that would make the right person notice you? More Learning #539: Jack Raines - Playing Infinite Games, Living Life Backwards & Building Your Platform #548: Nick Maggiulli - The Power of Compounding #373: Bill Perkins - How To Get All You Can From Your Money & Your Life Podcast Chapters 00:00 The Price of Becoming - Pre-Order Now! 01:38 Meet Jack Raines 03:27 Grandma Ruth Took Him to Africa When He Was 11 08:04 Why Every Year of Your 20s Is Worth $10 Million 12:12 Quitting UPS at 24 for a One-Way Ticket to Barcelona 15:10 How to Increase Your Surface Area for Luck 20:00 Where You Live Is Who You Become 22:00 Why Memories Compound Faster Than Money 26:23 The Financial Stability Basics Nobody Wants to Hear 29:00 Get the Boring Stuff on Autopilot 31:15 Why Retirees Never Touch the Principal 34:02 The Bad Trade of Saving During Your Best Years 37:36 The Bill Perkins Die With Zero Debate 39:15 Experimentation, Agency, and the Only Real Risk 42:53 The Best Networking Tool in the World: Do Great Work 44:10 The Champagne Question: Making the Book Matter a Year From Now 45:53 EOPC
Ryan Hawk is the host of The Learning Leader Show, which Forbes called "the most dynamic leadership podcast out there." Ryan has interviewed hundreds of best-selling authors and world-renowned corporate, athletic, and military leaders; his show has millions of listeners. Ryan speaks regularly at Fortune 500 companies and works with teams and players in the NFL and NBA. A lifelong student of leadership, Ryan draws on his experience as a former professional quarterback, empirical evidence, and expert insights from his many interviews, and personifies continuous improvement and sustained excellence. In this episode, we discuss his excellent new book, 'The Price of Becoming: The Compounding Practices of High Performance'. LINKS Ryan's website https://learningleader.com Book on Amazon The Price of Becoming: The Compounding Practices of High Performance The Mojo Sessions website www.themojosessions.com The Mojo Sessions on Patreon www.patreon.com/TheMojoSessions Full transcripts of the show (plus time codes) are available on Patreon. The Mojo Sessions on Facebook www.facebook.com/TheMojoSessions Gary on LinkedIn www.linkedin.com/in/gary-bertwistle Gary on Twitter www.twitter.com/GaryBertwistle The Mojo Sessions on Instagram www.instagram.com/themojosessions If you like what you hear, we'd be grateful for a review on Apple Podcasts or Spotify. Happy listening! © 2026 Gary Bertwistle. All Rights Reserved.
Follow My Lead: Developing the Leaders of Tomorrow with John Eades
Ryan Hawk has interviewed over 700 high-performing leaders on The Learning Leader Show. In his new book, The Price of Becoming, he breaks down what it actually costs to become the best version of yourself, and why the people who sustain excellence over time never let themselves feel like they've arrived. In this conversation, Ryan and John talk about: Why "you've never arrived, you're always becoming" changed how Ryan thinks about success The three questions Ryan asks himself every night to force real progress How Dave Matthews built one of the most enduring bands in music by refusing to be the most talented person in the room Why sustained excellence often comes at the cost of feeling fully content The power of "following your curiosity and obsessions with great rigor" How to celebrate wins at work without losing your edge Ryan's book, The Price of Becoming, is out now.
In Part Two of Clint's conversation with Ryan Hawk, host of “The Learning Leader Show” and author of “The Price of Becoming,” Ryan talks about the daily habits, disciplines, and mindset shifts that separate good leaders from great ones. From protecting time for deep work and building intentional cultures to mentoring others, giving feedback, and staying fully present with the people who matter most, this conversation is packed with practical leadership advice you can apply immediately.This is the second part of a two-part conversation.Topics Covered:Why deep work is becoming a competitive advantageBuilding focus in a world full of distractionsThe importance of presence, attention, and intentional communicationCreating healthy morning routines that set the tone for leadershipBalancing ambition, work, and familyDefining culture through behaviors, not slogansBuilding strong cultures in remote and hybrid organizationsEscaping zero-sum thinking and adopting an abundance mindsetIdentifying "givers" during the hiring processWhy bad news only gets worse with timeRunning meetings that create value instead of wasting timeThe power of handwritten notes, reflection, and continuous learningLinks:Ryan's website - https://learningleader.com/ Ryan's LinkedIn - https://www.linkedin.com/in/ryanhawk12/ Ryan's book, “The Price of Becoming” - https://amzn.to/4piQs3k
Are you overwhelmed by all the self-improvement advice out there? Every book, every podcast, every social media post is telling you a different thing you should be doing and all those things might leave you feeling exactly the same as when you started. My guest today has spent the last decade interviewing more than 700 top performers to figure out what actually moves the needle. His book has hundreds of strategies, but I picked out the five that work best for anyone who wants to build confidence, reduce anxiety, or become a stronger version of themselves. My guest is Ryan Hawk, host of The Learning Leader Show and USA Today bestselling author. His new book is The Price of Becoming. Some of the things we discuss are: Why confidence comes from evidence and how it transfers to every other area of your life Why it's okay to copy other people when you're starting out (and the surprising fact about The Beatles that proves it). Curiosity as a skill disguised as a personality trait and why Ryan says it might be his number one love language. The line Ryan's dad said that reframes almost every anxious thought The Adam Sandler story about the professor who told him he'd never make it and the surprising way Sandler chose to remember him The difference between "clean fuel" and "dirty fuel" The three journaling prompts Ryan uses every night to compound growth over time The Therapist's Take: M quick take on how to apply each strategy starting today Related Episodes 248 — The 3 Words That Will Make You Mentally Stronger 330 — The Real Reason Your Coping Skills Aren't Helping (It's Not You) Links & Resources The Price of Becoming Connect with the Show Buy a copy of 13 Things Mentally Strong People Don't Do Connect with Amy on Instagram — @AmyMorinAuthor Sign Up for My Newsletter — https://amymorinlcsw.com/newsletter Sponsors Helix Sleep —Go to helixsleep.com/STRONGER to get 20% off sitewide AirDoctor — Head to AirDoctorPro.com and use promo code STRONGER to get UP TO $300 off today! One Skin — Go to oneskin.co/STRONGER and use code stronger to get up to 30% off your first 3 subscription orders Quince — Go to Quince.com/stronger for free shipping on your order and 365 day returns! Boll & Branch — Get 20% off sitewide at BollAndBranch.com/stronger with code stronger. Square — Get up to $200 off Square hardware at square.com/go/STRONGER. Dupe — Go to Dupe.com to finally feel confident about what to buy. Subscribe to Mentally Stronger Premium for exclusive content like weekly bonus episodes, mental strength challenges, and office hours with me. Learn more about your ad choices. Visit megaphone.fm/adchoices
The Learning Leader Show with Ryan Hawk www.LearningLeader.com New Book - The Price of Becoming - www.LearningLeader.com/Becoming This is brought to you by Insight Global. If you need to hire one person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world has the hustle and grit to deliver. My Guest: Joanna Stern is an Emmy Award-winning technology journalist, chief technology analyst for NBC News, and founder of the independent media company, "New Things." She is best known for her 12-year tenure at The Wall Street Journal, and for authoring the New York Times bestseller I Am Not a Robot. Key Learnings Joanna dedicated her book to her parents "who taught me to think for myself, and the AIs, robots, and machines that made me wonder if I really was." In an age when AI can do the thinking for us, the most valuable thing we can teach our kids is to think for themselves. Walt Mossberg invented tech journalism for humans. His first column: "Computers are too hard to use, and it's not your fault." Without Walt, we don't have a category where technology built for humans is reviewed by humans. AI won't replace the radiologist. It'll make them better. Joanna sat with her doctor while AI scanned her mammogram. The AI flagged three suspicious spots. Two the doctor had already dismissed as benign. But one was something the doctor hadn't caught. She marked it for follow-up. Then the doctor pointed to other cases where SHE had caught things the AI missed. It's not a replacement. It's a partnership. The same technology that finds cancer is the same technology that can autonomously send missiles. That's the great tension of our time. Every powerful technology has good and bad uses. AI colleagues are coming. Joanna has two employees and one AI agent. She predicts that within a year, she'll have full AI employees. Great management books haven't been written yet about how to lead a mixed team of humans and agents. Someone is going to write them. Concert ticket prices tell you everything about human connection right now. Every artist is selling out football stadiums. People are craving in-person interaction more than ever. Bot Girl Summer. Joanna tried to have an emotional relationship with a chatbot boyfriend named Evan for 48 hours. She didn't fall in love. But she noticed how easy it was to talk to something that only wanted to hear about her problems and told her she was great at everything. That's the danger. The AI therapist shut itself down when it realized there was a real therapist in the room. Joanna brought her AI therapist "Ash" into her actual therapy session. Halfway through, Ash said, "I'm sorry, I can't continue this conversation. It sounds like there are multiple people in the room." AI won't replace therapists. It'll help with the shortage and the stigma. Some people don't want to walk into a therapist's office. But they'll open their phones. That's a bridge to real help for people who wouldn't otherwise get it. Kara Swisher's career advice to Joanna: "Leave your fucking job." That was the shortest, cleanest advice Joanna got when deciding whether to leave the Wall Street Journal after 12 years. Joanna used AI as a co-founder for the biggest decision of her career. She uploaded 12 years of notes into ChatGPT and asked it to help her decide whether to leave the Journal. It didn't decide for her. But it structured the risk analysis, laid out the escape hatches, and helped her see the shape of the decision. The muscles atrophy if you don't use them. Writing is meant to be hard. Thinking is meant to be hard. If you outsource the hard work, you stop getting stronger at the hard work. Research is where you learn the most. If you have AI pull the memo for you and you get up and read it, you don't know what you're really talking about. You have to do the reps to know the material. AEI: Already Enough Intelligence. Sam Altman is obsessed with building superintelligence. Joanna proposes we already have enough intelligence to work with. Maybe the goal isn't to build smarter models. Maybe it's to figure out what to do with what we already have. The AI on-ramp for leaders: Take one document you make all the time (a memo, a PowerPoint, an email template). Upload it. Ask AI to make a template out of it. Next time you need it, you're twice as fast. Push yourself to do the harder work. Joanna's analogy: marathon runners are insane. They just want to run. Nobody wants to do the harder work. But that's where the growth is. Joanna's champagne moment a year from now: milestones for her new company. She's already hit 100,000 YouTube subscribers three months after her first video. But she also just wants a nap. Reflection Questions Where in your work are you outsourcing the thinking to AI? Are the muscles you actually need atrophying because you're skipping the reps? If you accepted that you already have enough intelligence to work with, what would you actually build with what's in front of you right now? More Learning #679: Kat Cole - The Four Mindsets Every Leader Needs #605: Seth Godin - The Power of Remarkable Ideas #697: Dan Smith & Ryan Hawk - The Price of Becoming Podcast Chapters 00:00 The Price of Becoming - Pre-Order Now! 01:44 Meet Joanna Stern 02:31 Teach Your Kids to Think in the Age of AI 03:25 The Parents and Mentors Who Shaped Her Career 04:16 Lessons From Walt Mossberg 05:55 Why Joanna Spent a Year Living With AI 14:47 How AI Can Make You a Better Leader 17:30 Why People Crave Human Connection More Than Ever 21:00 Bot Girl Summer: Dating a Chatbot Named Evan 25:13 The AI Therapist Trial 29:51 Using ChatGPT for a Career Change 33:29 Don't Let Your Thinking Muscles Atrophy 40:20 Sam Altman on Superintelligence, and Joanna's Case for "AEI" 42:51 Joanna's Advice for College Students 45:29 How Joanna Actually Uses AI to Write 47:17 Practical AI for the Fortune 500 VP 50:17 The Champagne Question 52:43 EOPC
Get Ryan Hawk's new book: The Price of Becoming: The Compounding Practices of High Performance There's a sentence most people never recover from. "He gives us a better chance to win than you do." That's what Ryan Hawk's college football coach told him, benching a highly recruited quarterback in favor of a freshman who would go on to win two Super Bowls and a Hall of Fame induction. Ryan calls it one of the luckiest things that ever happened to him — because it installed a question he asks himself before bed every night since: what did I do today to add value to someone else's life? In this conversation, Michael Trainer sits down with Ryan Hawk — host of the Learning Leader Show, author of The Price of Becoming — for a wide-ranging exploration of what actually compounds a life. Not just money. Not just skill. Relationships, proximity, and the rooms you choose to sit in. They get into the uncomfortable underside of Ryan's own thesis: if consistency compounds, what happens when you're consistently investing in the wrong people? Ryan doesn't dodge it — he talks about outgrowing friendships as a marker of growth, not disloyalty, and the discipline of choosing rooms that force you to level up rather than settle in. From there, the conversation moves through Ryan's answer to what love actually is — curiosity, full stop — the tactical, specific ways he and his wife make people feel seen (down to remembering someone's favorite bourbon), Jim Collins' definition of leadership as "the art of getting people to want to do what must be done," and the four-book journey of learning what it actually takes to launch work that spreads. This is a conversation about the architecture of a well-lived life — told through a man who has spent eleven years and 700 interviews studying exactly that, and is still, by his own account, trying to live it out one morning at a time. "We learn who we are in practice, not in theory." Michael Trainer has spent 30 years learning from Nobel laureates, neuroscientists, and wisdom keepers worldwide. He's the author of RESONANCE: The Art and Science of Human Connection (March 31, 2026), co-creator of Global Citizen and the Global Citizen Festival, and host of the RESONANCE podcast.Featured in Forbes, Inc, Good Morning America. Follow on YouTube
Ryan Hawk, keynote speaker, leadership advisor, USA Today bestselling author of four books, and host of The Learning Leader Show, joins me on this episode. Ryan has spent more than a decade interviewing over 700 of the world's top leaders, CEOs, athletes, coaches, military commanders, and entrepreneurs to uncover what separates those who consistently perform at the highest level. His newest book, The Price of Becoming, distills those conversations along with his own life experiences into a powerful framework for achieving lasting excellence through the small decisions we make every day. Whether you're a business leader, entrepreneur, professional, or someone striving to become the best version of yourself, this conversation will challenge the way you think about success, leadership, family, and personal growth.
In this episode, Clint sits down with Ryan Hawk, host of The Learning Leader Show and author of “The Price of Becoming” and “Welcome to Management,” to discuss one of the biggest challenges in leadership: making the transition from top performer to effective leader.Ryan shares practical lessons on self-awareness, curiosity, mentorship, feedback, and intentional leadership, drawing from hundreds of conversations with world-class leaders and his own experience leading teams. If you've recently stepped into management, or aspire to, this conversation offers a roadmap for becoming the kind of leader people want to follow.This is the first part of a two-part conversation.Topics Covered:Why leadership begins with leading yourselfThe difficult transition from individual contributor to managerBuilding greater self-awareness through honest feedbackWhy every leader needs "truth tellers" in their lifeHow to receive criticism without becoming defensiveDeveloping curiosity as a leadership superpowerThe difference between managing people and genuinely caring about themCreating meaningful relationships with your teamWhy thoughtfulness and intentionality drive sustained excellenceLearning from both successes and failures through after-action reviewsFinding mentors and writing cold outreach emails that actually get responsesThe difference between a mentor and a coachLinks:Ryan's website - https://learningleader.com/ Ryan's LinkedIn - https://www.linkedin.com/in/ryanhawk12/ Ryan's book, “The Price of Becoming” - https://amzn.to/4piQs3k
In 1852, a mid-level postal surveyor named Anthony Trollope gave Britain its iconic red pillar mailbox. He also wrote 47 novels, most of them before breakfast, 250 words every 15 minutes with a pocket watch on his desk. When he told the truth about his method in his autobiography, critics wrote him off for decades. People wanted genius to descend like weather. Trollope knew it was assembled, a small daily task at a time.My guest today wrote his newest book exactly the same way: 100 words every morning before his family woke up, no misses, even on a cruise ship. Ryan Hawk is the host of The Learning Leader Show, one of the most listened-to business podcasts in the world with more than 650 conversations behind it. His new book, The Price of Becoming, starts with a question borrowed from Warren Buffett and Charlie Munger: if compounding can turn boring, consistent deposits into extraordinary wealth, what happens when you apply the same math to your life?In this conversation, we talk about:The nightly question Ryan borrowed from Charlie Munger: did I go to bed a little wiser than I woke up?Ryan's learning flywheel: fuel the intake engine, run experiments, pause and reflect, then teachWhy teaching is the most overlooked accelerant of learning, and why Ryan requires every leader he works with to regularly lead a trainingWriting what's true versus writing what's merely accurateHow Ryan wrote over 100,000 words starting with just 100 words a day, and why most of them were garbage (and why that's the point)Paul Rabil's 100 shots a day, no misses, and what it built beyond lacrosseWhy "any excuse softens the character," and why endurance beats brillianceThe free throw lesson my dad taught me: 121 in a row, and losing sight of the goal behind the goalWhy leading yourself is the part of leadership that never endsThis week's challengeDefine your hundred. One small daily act tied directly to who you're trying to become, small enough that you can do it on your worst day. A hundred words, twenty minutes of study, a sketch, a cold call, one page. Write it down, then do it every day for the next 30 days. No misses. And before you go to sleep each night, ask yourself Ryan's question: did I go to bed a little wiser than I woke up?ResourcesThe Price of Becoming by Ryan Hawk, available now wherever books are soldThe Learning Leader Show with Ryan HawkThe Accidental Creative by Todd HenryGet every interview in full, free, at DailyCreativePlus.comInfo on Todd's books and speaking at ToddHenry.comSince 2005, Daily Creative has served up weekly tips to help you be brave, focused, and brilliant every day. Mentioned in this episode:The Brave Habit is available nowMy new book will help you make bravery a habit in your life, your leadership, and your work. Discover how to develop the two qualities that lead to brave action: Optimistic Vision and Agency. Buy The Brave Habit wherever books are sold, or learn more at TheBraveHabit.com.To listen to the full interviews from today's episode, as well as receive bonus content and deep dive insights from the episode, visit DailyCreativePlus.com and join Daily Creative+.
Go to www.LearningLeader.com The Learning Leader Show with Ryan Hawk Buy my new book, The Price of Becoming www.LearningLeader.com/Becoming This is brought to you by Insight Global. If you need to hire one person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world has the hustle and grit to deliver. Get The Price of Becoming: The Price of Becoming is available now wherever books are sold. "Have a plan, work the plan, plan for the unexpected." From my old Miami football coach, Terry Hoeppner. It was posted in the locker room. He said it every day. I still think about it all the time. There is no hack. There is no one thing. At many keynote Q&As, someone asks me for a quick fix. The only answer is the power of compounding. Consistency, dependability, and reliability are the least sexy words of all time. And they're the whole game. Take your work seriously. Don't take yourself seriously. The best leaders go hard at the work but laugh at themselves. It's important to be able to laugh with your team. Optionality is overrated. "I'm trying to beef up my obituary. I'm not going to dabble." - Ed Latimore (Ep. 648) Live like a hawk. Hawks have eyesight eight times better than humans. They glide and observe constantly. But once they see what they want, they commit with everything they have. Be a professional noticer. Then commit fully. Talk to your people before big decisions. My dad. Miranda. And the wide network of high-caliber people I've built over 700 podcast episodes. Be specific. Off the record. Long conversations. Then trust your gut. Take bits and pieces from the best. Then find your own voice. As a brand new sales rep at LexisNexis, Rex Caswell had me interview and sit with the ten best reps in the company. I took a piece from each, mashed it together with my own personality, and eventually found my own voice. I still use that formula today. Use social media to create in-person moments. Organize dinners, meetups, coffees. Get in the room with people. Concert ticket prices and The World Cup tell you everything you need to know about how much people are craving in-person connection right now. Don't outsource your thinking to AI. You can't walk into the weight room, look around, and expect to build muscle. You have to move the weights. Use AI as a tool. Don't let it do the thinking for you. Your job is to add value to other people's lives. Coach Hoeppner sat 19-year-old me down with the other quarterback and pointed at both of us: "He adds more value to our team than you do. He gives us a better chance to win. That's why he's going to play." It was brutal. It was a very lucky moment for me to experience that in my formative years. I fell into the AI trap. The Be a Pro section originally started as a LinkedIn post that was heavily influenced by Claude. It went well on Twitter too. People DM'd me praising it. It felt great. And it scared me. I was getting the rewards without doing the work. The good old days are right now. I try to work hard when my family is asleep or at school. Between those hours, I go as hard as I can. Outside those hours, I try not to work too much. I've talked with so many dads who are older now, and their kids are out of the house. They miss the time when they were with their kids so much. I try to think of that daily. Making positive dents in the world. Leave people, places, and things better than you found them. That's how you make a positive dent, one person at a time. My philosophy on keynotes and writing: story, science, and practical application. Great storytelling to move people to the edge of their seat. Empirical evidence to make it true. Practical application to answer, "So what? Why should I care?" You have to have all 3. Our edge in coaching leadership teams: my coaches actively live what they teach. They didn't attend a seminar and get certified. They're still active coaches themselves, still leading teams in real time. That's what separates authentic teaching from performance. Push your edges. Find your Goldilocks zone. James Clear told me you don't get better at tennis by playing Roger Federer. He'll destroy you. But you also don't get better by playing a five-year-old. You need to be uncomfortable, but not so uncomfortable that you break. Shane Gillis walked off stage looking exhausted. Dan saw him live in Cincinnati. On stage, effortless. The second he stepped behind the curtain, his shoulders slumped like he was ready to fall asleep. That's what the great ones do. They make it look easy because of the price they paid to get there. My productive paranoia. Our team has to earn it every session. It creates a productive paranoia knowing that continuous improvement is necessary. The reward is bigger than the cost. It's the greatest gig in the world. I bet on myself and the team every single day because if we keep adding value, I like our chances. Reflection Questions Where are you dabbling right now? What would 100% commitment actually look like, and what's stopping you from making the call? My end-of-day prompts: What did I do today to add value to others' lives? What did I do today to push my edges? Get The Price of Becoming: The Price of Becoming is available now at learningleader.com/becoming or on Amazon. More Learning #529: James Clear - Becoming an Optimist & Building Better Habits #648: Ed Latimore - Discipline Over Feelings, Don't Dabble Your Way Through Life#602: The Learning Leader Squad - Helping Teams Become Elite & People Become Excellent Episode Chapters00:00 A Special Launch Episode: The Price of Becoming 02:29 Have a Plan, Work the Plan, Plan for the Unexpected 05:15 There Is No Hack. Just the Power of Compounding. 08:04 Take Your Work Seriously. But Not Yourself 12:31 Optionality Is Overrated: Why You Should Stop Dabbling 16:13 How I Make Big Decisions 20:34 Using Social Media to Build Real In-Person Relationships 23:27 The Danger of Using AI to Write 34:16 How I Structure My Work Days 40:47 The One at a Time Moments That Signal a Positive Dent 42:04 Leave People, Places, and Things Better Than You Found Them 50:52 Story, Science, and Practical Application 55:14 What Makes The Learning Leader Team Different 57:39 Push Your Edges: The Goldilocks Zone 01:06:24 The Real Cost of Betting on Yourself 01:10:45 EOPC
The Learning Leader Show with Ryan Hawk www.LearningLeader.com New Book - The Price of Becoming - www.LearningLeader.com/Becoming This is brought to you by Insight Global. If you need to hire one person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world has the hustle and grit to deliver. My guest: Ezekiel J. "Zeke" Emanuel, MD, PhD, is a prominent oncologist, bioethicist, and health policy expert. Currently Vice Provost for Global Initiatives at the University of Pennsylvania, he was instrumental in shaping the Affordable Care Act and served as the founding chair of the Department of Bioethics at the National Institutes of Health. Key Learnings Zeke's dad was called "Speedy." He was a Chicago pediatrician who worked 24-hour call, walked so fast the nurses had to run to keep up, and had a rule: the fourth child in any family was free. He recognized the financial strain on families and just wouldn't charge. Zeke's mom was the definition of the anti-helicopter parent. At the playground, she sat on the bench. At the beach, she dropped the boys off with a blanket and a snack. "You go play. Something goes wrong? Okay, that's how it goes." That's how three future powerhouse leaders learned to negotiate, create, and figure it out. The Emanuel brothers' group text is full of bragging. Zeke posted his 51.9 VO2 max score at 68 years old, asking, "Do I win in the family?" His kids replied that they don't even read the articles Zeke and Rahm forward anymore. Close doesn't mean uncompetitive. A dozen years ago, Zeke wrote his most famous article, "Why I Hope to Die at 75." He still stands by it. The point wasn't that he wants to die. The point is that after 75, he won't take medical treatments meant to prolong life. By age 75, 30% of adults have Alzheimer's or cognitive impairment. By 80, it's 40%. Zeke doesn't want to be remembered as a doddering old man who can't recognize his own family. Living a long time is a means, not an end. It's not the goal of life. It's what allows you to be present, engaged, and useful for the years you have. Biohacking is a lie: It suggests you know better than millions of years of evolution and the entire medical profession. The body isn't about maxing. It's about balance. Too much immune response gives you autoimmunity. Too little makes you sick. The body finds health in the median. You're not going to be perfect over decades. Wellness isn't a four-minute figure skating routine graded on execution. It's a lifetime practice. So build habits you enjoy and can sustain without thinking about them. Zeke's six simple rules for a long and healthy life: Don't be a schmuck. Avoid activities riskier than driving. Smoking, vaping, base jumping, climbing Everest. Talk to people. The number one predictor of a long, happy life. Expand your mind. Travel. Talk to the chef. Learn something new. Eat your ice cream. Moderation over perfection. Fermented foods and fiber. Move. Aerobic, strength, and flexibility. All three. Sleep like a baby. You can't will it. But you can create the conditions. The Harvard Adult Development Study followed people for 85 years. John F. Kennedy was in it. Ben Bradlee was in it. The finding: close friends and being married correlated with the healthiest, longest, happiest lives. Not exercise. Not diet. Relationships. Having no close friends is equivalent to smoking 15 cigarettes a day. That's how bad loneliness is for you. It's not just psychological. It's physical. Introverts get the same happiness boost from social interaction as extroverts. A University of Chicago study by Nicholas Epley found that introverts assume they won't enjoy talking to strangers on their commute. They were wrong. When they did it, they were just as happy as extroverts. Take the headphones off. Zeke has been telling people this since the iPod era. Random encounters increase your surface area for luck, learning, and connection. You never know who you're going to meet or what they might tell you. To be interesting, you have to be interested. Zeke asks to meet the chef at every great restaurant. He asks his Ethiopian Uber driver which tribe he's from. He talks to the person on the plane. It's virtuous. Good for you AND good for them. Zeke's hero is Ben Franklin. Franklin came back to America at 80 after negotiating the end of the Revolutionary War. The first thing he did was build a library for his curiosity and a dining room for his social dinners. That's the way to live. The wellness trifecta: hosting a dinner party with curious people. You're eating good food. You're getting together with people. Your mind is being stretched by great conversation. Three benefits from one activity. Zeke is anti-wellness-industrial-complex. Peptides from your corner store: disaster, unregulated, no idea what's in them. Testosterone replacement therapy without a real deficiency: bad idea, accelerates prostate cancer. Growth hormone for aging: promotes cancers. That's being a schmuck. Sleep is the one wellness practice you can't will yourself into. You can only build the conditions for it. Dark room. Cool temperature. No caffeine or alcohol eight hours before bed. Phone in another room. Read a book. Everything else is up to your body. Ice cream actually decreases your risk of type 2 diabetes. The fat content softens the glycemic response. Plus, you usually eat it with other people. Social eating matters. Zeke's champagne moment a year from now: finishing his next book on how to fix the American healthcare system, and turning 70. Reflection Questions Are you optimizing for length of life, or for the quality of years you actually get? When was the last time you turned your headphones off, introduced yourself to a stranger, or asked to meet the chef? Who are the friends you rely on for social interaction? Not casual acquaintances, but the ones who lift your health, longevity, and happiness. When did you last make plans with them? More Learning #607 - Dr. Meg Meeker - Raising Resilient Kids (Strong Fathers, Strong Daughters) #690 - Austin Kleon - Why Activated Leaders Win #682 - Will Guidara - Adversity is a Terrible Thing to Waste
The Learning Leader Show with Ryan Hawk www.LearningLeader.com Book - The Price of Becoming -- www.LearningLeader.com/Becoming This is brought to you by Insight Global. If you need to hire one person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world has the hustle and grit to deliver. My guest: Andy Stumpf is a retired Navy SEAL who spent 17 years on active duty, including assignments with one of the most elite special operations units in the U.S. military. He's a New York Times bestselling author. His newest book is Drownproof: Eight Life Lessons to Keep Your Head Above Water. Key Learnings "What you allow in your presence is your standard." It doesn't matter what your corporate ethos is. It doesn't matter what's tattooed on the wall behind you. If your actions don't align with your speech, it means nothing. Speech is debatable. Actions have impact. You can control almost nothing in your life, but you can control the boundaries you set and your willingness to maintain them. There's a difference between a SEAL and a team guy. A SEAL is there for the title and the individual journey. A team guy is there for the mission and the team. They wear the same uniform. From the outside, you can't tell them apart. Internally, everyone knows. Andy would rather have a group of team guys than a group of SEALs. Your ability to accomplish unbelievable things is 100% aligned with what group of people you bring into your organization. You'll get fooled in the interview process. People wear masks. That's just how it works. The reps come after. Set up consistent feedback. Bi-annual after-action reviews on performance and how they're showing up as a person. 80/20 the interview. Talk 20%. Make them talk 80%. The more they speak, the harder it is to keep the mask on. Let people go faster, not slower. It's way easier to solve this problem six months in than six years in, when they've already catastrophically impacted the culture. Drown-proofing is not an exercise in being drown-proof. It's an exercise in self-control. You bob up and down in a pool for an hour with your hands tied behind your back and your feet bound. If you panic, you sink. If you stay calm and control your breathing, you can do it indefinitely. The test occurs in the water, but it has almost nothing to do with the water itself. The world is chaotic. That doesn't mean you have to be. When everything around you is going sideways, walk yourself back. What can I actually control? My breathing. My self-talk. My priorities. My next move. The circle of influence vs. the circle of concern. Draw a line down the middle of a legal pad. On the left, write everything you're worried about, working on, occupied by. That column will be huge. On the right, write what you actually have direct control over. You'll only be able to write one thing: yourself. The most effective leadership tool is mentorship. Andy's mentor Dave Hall gave him "just the perfect amount of rope to hang myself, and then maybe he'd help me get it around my neck just a little bit." Dave would let him fall short, then crush him, then sit there and facilitate what he needed to fill the gap. A high standard is a finely sharpened blade. It can cut in both directions. Andy's mentor, Dave Hall, ultimately died by suicide. One reason Andy believes it happened is Dave couldn't hold himself to the same standard anymore, and it destroyed him. Have grace for yourself. Not every goal is worth your life. Focus on post-traumatic growth, not post-traumatic stress. Trauma doesn't have to destroy you. If you take the time and energy to work your way through it, it can turn you into a better version of yourself. Motivation can be outsourced. Discipline cannot. Motivation is like the tide. It comes in and out. Discipline is doing the things you need to do regardless of how you feel. Win the micro-battles, not the war, in one fell swoop. If you try to attack 10 bad habits overnight, you'll fail. Pick one for a week. Build momentum. Stack days. You win the war via the micro-battles. If you don't think of yourself as a leader, you'll never step into a leadership void. You'll tell yourself you're not the person. Not qualified. Not capable. Stop treating leadership like the DMV. You don't show up at the window and challenge the test with no preparation. You crawl, walk, run. You practice. Every interaction is either a micro-deposit or a micro-withdrawal of leadership capital. Sustained high performers master the basics. They make no attempt to be flashy. They make no attempt to gain 50 yards at a time. They'll do one yard 50 times in a row. If they see a real opportunity with managed risk, they'll go big. Otherwise, one yard. Over and over. Andy's champagne moment a year from now: being there with the people he loves. "Would you rather have all the things you think you want in life and enjoy them by yourself? Or be surrounded by people who truly love you for who you are? I'm taking the latter every time." Reflection Questions What are you allowing in your presence right now that contradicts the standard you say you hold? What's the cost of letting it continue? If you drew the line down the legal pad today, what would be in your concern column that shouldn't be? Where is your energy going to things you cannot control? More Learning #234: Jocko Willink - Why Discipline Equals Freedom #363: Admiral William McRaven - The Bin Laden Raid, Saving Captain Phillips, & Leadership Lessons for Life #633: General Stanley McChrystal - On Standard: Choices That Define a Life Podcast Chapters 00:00 The Price of Becoming - Pre-Order Now! 01:13 Meet Andy Stumpf 02:45 "What You Allow in Your Presence Is Your Standard" 04:30 What You Walk Past in Your Personal Life 05:59 Why He Wanted to Be a Navy SEAL at 11 Years Old 08:54 The Difference Between a SEAL and a Team Guy 11:38 How to Hire Team Guys, Not SEALs 16:34 The Story Behind Drownproof 18:23 What Drownproofing Actually Is 22:09 The Real Lesson Is Self-Control 25:55 Getting Shot in Iraq 30:38 Two Years of Rehab and the Return to Combat 33:58 Learning to Be a SEAL from Dave Hall 37:31 High Standards Are a Double-Edged Sword 40:05 Post-Traumatic Growth, Not Just Post-Traumatic Stress 42:45 Motivation Can Be Outsourced. Discipline Cannot. 47:20 Win Small Battles, Not the War Overnight 48:33 If You Don't See Yourself as a Leader, You Never Will 51:29 How to Practice Leadership Every Day 54:15 Getting Tricked Into Writing the Book 55:48 The Joe Rogan Blurb on the Front Cover 57:38 What the Best Leaders Have in Common 59:03 The Champagne Question: Being With the People You Love 01:03:53 EOPC
The Learning Leader Show with Ryan Hawk www.LearningLeader.com Order my new book, "The Price of Becoming." www.LearningLeader.com/Becoming This is brought to you by Insight Global. If you need to hire one person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world has the hustle and grit to deliver. My Guest: Clark Lea is the head football coach at Vanderbilt University. He spent 14 years as an assistant coach, including three as defensive coordinator at Notre Dame, before returning to his alma mater in 2021 to inherit a program that had gone winless the year before. He's now the back-to-back SEC Coach of the Year and the architect of one of the great turnarounds in college football history. We recorded this conversation live at our 2026 Learning Leader Growth Summit in Nashville, surrounded by members of the Learning Leader Circle. Key Learnings Clark inherited a Vanderbilt program that went winless the year before. He says he probably screwed up 50% of his first year. The game is how quickly you can pivot. Losing is a powerful teacher. It cleanses and purifies you in ways you don't want but need. You can blame other people, sink into self-pity, or ask: "What am I meant to be learning right now?" Fast-forward 15 years. Look at this moment from a future place of breakthrough. What did you do now that allowed change to occur? "What do I wanna be proud of in the attempt?" Letting go of expected outcomes is what allows you to refine and simplify the way you see the world. Enter the building unguarded. The clearer you are about who you are and what you want, the more obvious it becomes who fits and who doesn't. Different ball, same problems. Clark spends time learning from the Milwaukee Brewers, the Baltimore Ravens, and others. Different industry, same human challenges. Sometimes the different ball is the gift, because you walk in without preconceptions. Knowledge is limiting. Questions illuminate. Once you know something, you stop pursuing it. The questions you ask are the first constraints you put on knowledge. Get past the touchy-feely. Ask: "Tell me what's screwed up here." Problems are always there. Your job is to be willing to look for them. Check the cabinets. Living in a 700-square-foot LA apartment with his wife, Clark would open the cabinets and find them swarming with roaches. The building was fumigated. Two months later, they were back. You can move the pots out and stop checking, or you can keep opening the cabinets. Leaders keep opening the cabinets. Tell people what TO do, not what NOT to do. Rick Neuheisel's lesson. Stop coaching against the bad thing. Manifest what you want to have happen. Hire bunker guys, not logo people. Logos are easy to change. Hire people who'll fight for you in the bunker when it's hard. The Michigan Reset. Before his first game as Notre Dame defensive coordinator, Clark told the team's mental performance coach: "We're gonna be down 50 to nothing at halftime. BK's gonna fire me on the spot. Jerome Bettis and Rocket Ismail will be screaming at me in the tunnel." She asked, "Why don't you trust your players? You think this is all about you?" Have more captains. Clark sits in a room each summer with around 25 players he identifies as leaders. If the people at the leadership table are good, the locker room will be good. The team votes. He draws the line wherever the vote naturally falls. When you try to go opposite of what you're trying to avoid, you eventually become it. Clark spent his first years at Vanderbilt rejecting the program's past. Going opposite. Then he realized it was just attaching his identity to the very thing he was trying to escape. Now he plots toward the vision instead. What got you here won't keep you here. As Clark has grown, the program has grown. Once he understood that, he could sit with a player and listen first, instead of looking to them for affirmation. The mission is winning. Clark scrapped a beautiful, eloquent, unclear mission statement and replaced it with three words. Now every dollar spent, every coach hired, and every player retained is measured against the same lens. Well-better-learned. Vanderbilt's after-action review for every game and every process. What did we do well? What do we need to do better? What did we learn? On Alabama week, Clark's team had the best practice he's ever been a part of. His job each week isn't to tell the team the challenges. It's to give them the plan to win. At halftime against the number one team in the country, he kneeled the team down and said, "It's on a platter for you. Go take it." They beat Alabama. Stewarding 17-to-22-year-olds means helping them decouple their worth from outcomes. Clark cries in front of his team. His kids are around. His wife is there. His dad is at every practice. The players see a man. A human. A son. "An asshole in a Nike Tech Fit is still an asshole." In the NIL era, Clark fights to keep the locker room from splitting into a million-dollar club, a $500K club, a $30K club, and a $0 club. What you drive doesn't make a man. NIL value doesn't make a man. The grounding is the work. Reflection Questions What are you holding too tightly right now? Whose job are you doing because you don't trust them to do it themselves? Which cabinet have you stopped checking because you're tired of finding the same problem? Fast-forward 15 years. Looking back at this moment from a place of breakthrough, what are you meant to be learning right now that you've been avoiding? More Learning #681: Clark Lea - Belief is a Practice #281: George Raveling - 8 Decades of Wisdom, from Dr. MLK to Michael Jordan #637: Tom Ryan - Chosen Suffering, Becoming Elite & Life & Leadership Podcast Chapters 00:00 The Price of Becoming - Pre-Order Now! 00:47 Welcome Back, Clark Lea 02:38 Taking Over a Winless Vanderbilt Program 04:18 What Losing Taught Clark About Hiring 07:52 The Three Things That Light Clark on Fire About Coaching 10:27 Different Ball, Same Problems: Learning From the Milwaukee Brewers 13:14 Knowledge Is Limiting. Questions Illuminate. 18:09 The Introvert Who Had to Learn to Lead the Room 20:13 Brian Kelly and the Bet on Clark Lea 23:19 Why Clark Has More Team Captains Than Anyone in College Football 28:58 The Transfer Portal Pivot and the Culture Reset 33:58 The Mission Is Winning 34:51 "If We Don't Have $3 Million by December, We Won't Have a Program" 37:26 Why Candice Lee Took a Bet on Him 39:53 Inside Alabama Week: The Best Practice He's Ever Been a Part Of 44:03 The Bye Week Reset: Penalties, Third Down, and the Ball 46:11 Beating the No. 1 Team in the Country 49:50 Replacing Diego Pavia's Locker Room Leadership 51:39 Decoupling Worth and Identity From Outcomes 56:27 Hiring Bunker Guys, Not Logo People 01:01:47 "An Asshole in a Nike Tech Fit Is Still an Asshole" 01:04:47 EOPC
Send us Fan MailRyan Hawk is a bestselling author, keynote speaker, and host of The Learning Leader Show, where he has interviewed more than 700 influential leaders, including CEOs, bestselling authors, elite athletes, military leaders, and entrepreneurs.His podcast is consistently one of the world's top business shows, earning millions of downloads annually. Ryan is the author of three leadership books, including the USA Today bestseller The Score That Matters. A former Division I quarterback and corporate sales executive, he now helps organizations develop leadership, excellence, teamwork, and high performance through speaking, coaching, and teaching around the world. His fourth book The Price of Becoming link to order is in the show notes. -Quick Episode Summary:Ryan Hawk discusses leadership, compounding growth, and embracing life's transitions.-Podcast Chapters:00:00 Introduction about Ryan Hawk06:23 Transitioning from athlete to former athlete08:00 Struggling with big game emotions10:02 At college orientation with my child14:04 Working with high-performing clients16:42 Initial business consultations22:32 Importance of self-truth and compounding23:09 Daily habits for success28:44 Starting a guest quote tradition30:31 Being prepared for the unexpected35:09 Building confidence through evidence38:28 Writing and research process39:14 Motivation and taking action44:17 Reflecting on personal growth-
One habit. Practiced daily. Compounded over years. That is the actual price of becoming an excellent leader, and most ambitious people are paying a completely different price instead. Ryan Hawk has spent 11 years hosting The Learning Leader Show, with over 700 conversations with some of the highest-performing people in business, sports, and beyond. His new book, The Price of Becoming, is built on a simple but uncomfortable idea: the thing that separates sustaining excellence from fleeting success is not talent, vision, or even hard work. It's reliability. Consistency. The willingness to go to bed a little wiser than when you woke up, day after day, without interrupting the compounding. I got to sit down with Ryan on the Systematic Leader podcast, and I walked away with a pile of notes and one image I can't stop thinking about. Ryan flew to Boulder, Colorado, to record an interview with Jim Collins, author of Good to Great and one of the most respected names in business. Before they started recording, Collins walked in and began quietly emptying his pockets. Apple Watch. Key fob. Phone. A Ziploc bag with cash and an emergency contact. He placed it all in a neat pile outside the door. Then he walked in. He never mentioned it. Never made a speech about presence. He just removed every possible distraction before the conversation began. Ryan said he asked Collins' assistant about it afterward. Her answer: "Jim is so good about being locked in on what he chooses to do." That story tells you everything about what this episode is about. What Ambitious Leaders Consistently Get Wrong Ryan has asked hundreds of high performers what separates the great ones from everyone else. The answer is almost never what people expect. Not charisma. Not risk tolerance. Not some secret morning routine that takes four hours. The Inner Scoreboard vs. The Outer Scoreboard One of the most useful distinctions in this conversation is the difference between winning externally and winning internally. Ryan has worked with Brooke Cupps, the winningest high school basketball coach at Centerville High School, who has never set a single goal around winning games. Every goal his teams set is a process goal, tied to their core values: tough, passionate, unified, and thankful. The score, Ryan says, seems to take care of itself when your focus is that clear. The leaders who get out of whack are the ones fixated on what others will think, how something will look, or hitting a specific number. That outward focus crowds out the internal work that actually produces results. See It, Say It: The Simplest Culture-Building Practice Ryan shared the framework he uses with his coaching clients, borrowed from his collaborator Garen Stokes. The idea is this: when you observe something worth saying, you say it immediately. Vivid Clarity Is the Leader's Job One theme Ryan returns to again and again is that if someone on your team doesn't know what excellence looks like in their role, that is the leader's fault. Not the employee's. Yours. About Ryan Hawk Ryan Hawk is the host of The Learning Leader Show, one of the longest-running leadership podcasts with over 700 episodes and millions of listeners worldwide. His new book, The Price of Becoming, releases July 21st. Find everything he does at LearningLeader.com. Listen to the full episode on the Systematic Leader Podcast wherever you get your shows. And if you want one practical systems idea in your inbox every week, join the newsletter at systematicleader.co.
The Learning Leader Show with Ryan Hawk www.LearningLeader.com New Book - The Price of Becoming www.LearningLeader.com/Becoming Ron Friedman is a psychologist and researcher who has spent his career studying what separates great teams from average ones. His research, which has surveyed thousands of professionals across dozens of industries, became the second most-read article in Harvard Business Review history. He is the author of three books, including his latest, Superteams: The Science and Secrets of High-Performing Teams. This is brought to you by Insight Global. If you need to hire one person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world has the hustle and grit to deliver. Key Learnings Ron's dad threw himself into impossible challenges and taught his family the dignity of hard work. A physician in Israel, he didn't want his son in the army, so he picked up the phone and started dialing hospitals in New York City until he landed a job at NYU. He pulled his family out of a country he knew, didn't speak the language fluently, and succeeded anyway. Ron dedicated Super Teams to him. He recently passed away. Only 8% of teams qualify as super teams. Ron's team polled thousands of workers and asked two questions: How effective is your team at meeting its goals? And how does it compare to others in your industry? Super teams hit the perfect score. The only office amenity that statistically drives performance: quiet space for focused work. Not the gym. Not the ping-pong table. Most offices are an attentional war zone. That's why people prefer working from home. How a team works matters more than where a team works. Remote, hybrid, in-office. The data shows none of those predict performance. Intention does. Don't make meetings the default. Make them the last resort. Super teams are 50% better at avoiding unnecessary meetings and 54% less likely to schedule recurring ones. Recurring meetings are insidious. Once they're on the calendar, removing one feels like breaking up with someone. So they just live there forever. Ron's rule: no decision, no meeting. Have a question? Pick up the phone. Have an update? Record a video or send an email. Don't pull people away from their work. The average worker loses 18 hours a week to meetings. And another 11 hours to messages. That's three-quarters of the week gone before they've achieved a single task. Meeting-free days cut stress in half and increase productivity by 71%. People go home feeling satisfied because they were able to actually do the work. Three pillars of super teams: They get more done by managing time, energy, and attention. They don't just collaborate. They actively make each other better. They're never satisfied. They're constantly building skills and improving. Recovery isn't passive. Scrolling Instagram or binging Netflix helps you wind down, but it doesn't restore your energy. Mastery experiences do. Learn a new song. Try pickleball. Cook a new recipe. When leaders recover, their teams perform better. A well-rested leader shows up in a positive mood. That mood lifts the team. Investing in your own recovery isn't selfish. It moves your team forward. The best leaders support their people's side hustles. Not because they assign them, but because their people feel they have permission to grow outside the job. That's a signal you care about the person, not just the output. Three factors predict trust in a leader: competence, caring, consistency. Any one of them breaks down and trust breaks down. "How was your weekend?" is lame. Be specific. Ask about the kid's soccer game by name. Specificity proves you actually thought about the person. People need to be appreciated for who they are, not just what they do. That's how they feel cared for. The top three characteristics of toxic teammates: unreliable, bad attitude, and arrogant. The top three characteristics of the best teammates: knowledgeable, dependable, and a good communicator. Notice what's not on the list. Funny. Good listener. Caring. Those are nice-to-haves. They don't move the team forward. The best teammates make excellence the norm. On super teams, 94% say their teammates motivate them to do their best work. On super teams, 82% say they feel worse about letting down their teammates than their manager. When people know their teammates are counting on them, they work harder. Constant togetherness is not collaboration. The Succession writers' room cycled between solo writing and group critique. Real collaboration protects focus time first. Brainwriting beats brainstorming. Have people generate ideas alone first, then bring them to the room. You get higher quantity and higher quality ideas. 97% of feedback fails to lift performance. Over a third actively makes it worse. What does the 3% do differently? Focus on one thing at a time. Future-oriented, not past-oriented. Top performers want to know what they did wrong. Confidence allows them to absorb criticism and correct it. Most people aren't there. Gauge the feedback to the person. Great football coaches give feedback differently to the quarterback than the lineman. Know your people. Adjust your approach. Comedians get better at the Comedy Cellar because of what happens next door. Seinfeld, Chappelle, and Schumer gather at the Lemon Tree Cafe after sets to critique each other. Ryan calls it the "see it, say it" mentality, an ethos his teammate Geron Stokes brings every day. Great compliment, say it. Falling short of the standard, say it. The best teammates care enough to tell you how you can improve. Ron's champagne moment a year from now: his 19-year-old daughter landing a finance internship she earned on her own. Reflection Questions What's your recurring meeting that should be a breakup conversation? When was the last time you asked a teammate something specific about their life, by name? Or are you defaulting to "how was your weekend?" What's your version of the Comedy Cellar's Lemon Tree Cafe? Who do you go to for the candid feedback that makes you better? More Learning #422: Ron Friedman - How to Reverse Engineer Excellence #535: Geron Stokes - Maximizing People #647: Tim Ferriss - Effectiveness Over Efficiency Podcast Chapters 00:00 The Price of Becoming - Pre-Order Now! 01:09 Meet Ron Friedman 02:41 Ron's Dad and the Dignity of Hard Work 03:47 Two Workplaces, Two Cultures, One Lesson 06:01 The Super Teams Methodology 07:13 The Only Office Amenity That Drives Performance 08:50 How a Team Works Matters More Than Where 13:06 The Three Pillars of Super Teams 16:11 Meeting Guidelines That Actually Work 18:42 The Power of Meeting-Free Days 22:23 Why Guidelines Beat Rules 23:40 Side Hustles, Recovery, and the Goldman Sachs CEO Who DJs 28:53 The Three Factors of Trust: Competence, Caring, Consistency 30:13 Why "How Was Your Weekend?" Is Lame 31:02 Get Specific or Don't Bother 31:22 The Manager Who Asked About Miranda by Name 32:08 The Spreadsheet for Remembering People 33:09 What Makes a Toxic Teammate 35:05 Chevy Chase and the Cost of Burning Bridges 35:52 The Best vs. Worst Teammate Traits 37:08 How Tom Brady Lifted an Entire Organization 38:06 Why Super Teams Hold Each Other Accountable 39:39 Inside the Succession Writers' Room 40:46 Brainwriting Beats Brainstorming 41:41 The Candid Feedback Culture That Drives Improvement 43:06 Painting in Red: The Power
The Learning Leader Show with Ryan Hawk www.LearningLeader.com New Book -- The Price of Becoming www.LearningLeader.com/Becoming Austin Kleon is the NYT bestselling author of Steal Like an Artist, Show Your Work, and Keep Going. He's a writer who draws, a former librarian, and one of the most original thinkers on creativity working today. His new book is Don't Call It Art: 10 Ways to Create Like a Kid Again. This is brought to you by Insight Global. If you need to hire one person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world has the hustle and grit to deliver. Key Learnings Stay light. Bill Murray told ballplayers that if you stay light, loose, and relaxed, you can play at the highest level. Same with acting, writing, anything. Austin keeps a photo of Bill in his studio as a reminder. Play is the work. A lot of Austin's best work requires a sense of play. It's hard to tell where one ends and the other begins. Go to the analog desk first. Austin has a digital desk and an analog desk. Nothing electronic is allowed at the analog desk. He starts there with nothing and sees what comes. Most people never give themselves the time, space, and materials to make something of what's swirling inside them. People want to watch someone who is activated. "People will pay every night to show up and see somebody believe in themselves." (Kim Gordon, Sonic Youth) The market for something to believe in is infinite. (Hugh MacLeod) The world is full of people just doing their thing. They're hungry to see someone on fire for something. The writer's job: take what everyone is thinking and put it into words. "You gave me the words" is the highest compliment a reader can give. Effortless is earned. People say the Friday newsletter looks easy. Austin's reply: Do it every Friday for 13 years, then call me. A place to put things makes you notice more. Thoreau took morning walks knowing he'd write later, so he paid closer attention. Carry a camera, and you start seeing shots everywhere. Live for the living, not for the writing. There's a tension between living your life and documenting it. Don't lose yourself to the feed. Your attention is the most valuable thing you have. Everyone wants to take it. The real challenge of modern life is making sure you're the one who decides where it goes. The best teachers are perpetual students. You realize what you know and don't know only when you try to teach it. Toggle between knowing and not knowing. The moment you think you know what you're doing, the work gets stale. You start running on routine instead of need. To be an amateur is to be a lover. The French root means "lover of." An amateur does it out of love, not material reward. Every great CEO should be put in a room with a four-year-old. They'd both learn something. Kids knock the pompous certainty right out of you. "I don't know. How do you think we should figure it out?" Austin's kids taught him it's less important to know everything than to know how to find out. The leader isn't the one who speaks while everyone listens. The leader listens, asks questions, stays curious, and wonders how everyone is doing. Look for who's having fun, not who's successful. Fun is underrated. Serious people have a serious time. Do it with lightness and it's contagious. "A master in the art of living draws no sharp distinction between his work and his play." (Lawrence Pearsall Jacks) He hardly knows which is which. He simply pursues his vision of excellence through whatever he's doing and leaves others to decide whether he's working or playing. To himself, he always appears to be doing both. Ask "What does the universe want to show me today?" A useful fiction. Tell yourself the world is trying to send you messages and suddenly you see a hundred of them. Have the toy before you know what you'll do with it. Austin buys typewriters, then asks what to make. Get the bicycle first. In six months you'll know what kind you actually want. Steal an idea someone only did once and turn it into a whole thing. Austin saw a single typewriter interview, made it a series, and has done more than 20. Put the human hand in the work. Austin decided 20 years ago to make it obvious a human made his stuff. In the age of AI, it stands out more than ever. People want the imperfection. Writing is thinking. People think you gather your ideas then write them down. The act of writing is the act of figuring out what you actually think. That's the hard part. Differentiate yourself by reading a book outside your field. Swim a little further out than everyone else and you find new water. Focus on what you can control. A writer controls only what's between the covers. Did you do a good job? Were you clear? Were you helpful? The rest isn't up to you. Austin's champagne moment a year from now: his kids flourishing. The older he gets, the less the books mean and the more his family does. Reflection Questions Where is your analog desk? Do you have a space with no screens where you go to make something of what's swirling inside you? Are you activated? When people watch you work, do they see someone on fire for it, or someone just going through the motions? What's one idea from outside your field you could steal this week? Where could you swim a little further out and find new water? More Learning #676: Jesse Cole - Built for the Fans, Obsession & Excellence#687: Jim Collins - What to Make of a Life#241: Austin Kleon - How to Steal Like an Artist Podcast Chapters 00:00 The Price of Becoming - Pre-Order Now! 01:33 Meet Austin Kleon 02:53 The Bill Murray Photo: Stay Light 05:42 The Analog Desk: Where the Real Work Starts 08:51 People Want to Watch Someone Activated 15:22 Why "It Looks Easy" Is the Whole Point 16:28 The Newsletter as a Forcing Function to Notice 20:46 Who Owns Your Attention? 24:39 How Austin's Kids Became His Teachers 29:06 Why the Best Creators Stay Amateurs 31:33 Curiosity Is the Real Leadership Skill 34:09 What Does the Universe Want to Show Me Today? 35:02 Look for Who's Having Fun, Not Who's Successful 38:30 Do You Love to Write, or Love to Have Written? 41:00 The Typewriter Interviews: Stealing an Idea Done Once 47:18 The Interplay of Analog and Digital 49:02 AI and Why the Human Hand Wins 51:23 The Champagne Question: Family Flourishing 55:47 Walk-Ins Welcome 58:06 EOPC
The Learning Leader Show with Ryan Hawk Read my NEW BOOK -- The Price of Becoming - www.LearningLeader.com/Becoming Eric Ries is the author of The Lean Startup, one of the most influential business books of the past 25 years, and the founder of the Long-Term Stock Exchange, the first new U.S. exchange to both list and trade multiple stocks since NASDAQ launched 50 years ago. His new book is Incorruptible. Key Learnings The more successful a company becomes, the more valuable it is as a target. Companies are worth stealing and taking over. Most founders are naive about this and don't understand what's coming for them. They've been following the so-called best practices about how companies should be built, structured, and governed. Most of those best practices are value-destroying. Sol Price was a lawyer before he became an entrepreneur. He believed a lawyer had a fiduciary duty to put the client's interests before his own. So when he became a retailer, he asked: "Who's my client?" The customer. He treated the customer as the person he would rather die than betray. When competitors sold a product for less, he'd put up signs in his own store: "Don't buy this from me. You can get it cheaper somewhere else." He capped his margins at 14 percent. He paid above-market wages. It is so much easier to destroy than to create. One day, Sol came into work and couldn't get into his office because the locks had been changed. Investors had pushed him out and forced Fedmart to practice retail best practices. Within seven years, they bankrupted the company. We've built an economy that rewards people for cost-cutting without holding them accountable for the consequences to trustworthiness, brand, or culture. The origin story of Costco: Sol took two weeks off, then leased the office upstairs from Fedmart and started Price Club. One of the young guys who left with him, Jim Sinegal, had worked his way up from stock boy. Jim eventually started his own company using the Sol ethos. A few years later, their companies merged to form what we now call Costco. Wall Street routinely calls Costco the exception to every rule. Wall Street analysts say things like: "At Costco, they take money that rightfully belongs to shareholders and instead invest it in the customer experience." As if that's a criticism. Costco endures because it's protected by a governance fortress. A series of worst practices that resist outside pressure structurally. The $1.50 hot dog has been the same price since 1986. A McDonald's Big Mac was $1.60 in 1986. Today that same Big Mac in California is over $7. Costco sells more hot dogs than every Major League Baseball stadium in America combined. If they raised the combo to $7, it would be a billion dollars of extra net income. They could do it. They choose not to. "If you raise the price of the effing hot dog, I will kill you. So figure it out." Jim Sinegal said it to his COO in 2008 when costs were rising. Figure it out. Costco vertically integrated the hot dog supply chain. They own hot dog production plants in multiple cities. They worked deals with soda vendors. They did all that extra work for the privilege of not making more money on the hot dog. Harder is easier. "When you take the hard road, when you make a principled commitment, you get these almost unbelievable values. Because you're generating the most underrated and most valuable asset in all of business: trustworthiness." "Easy choices, hard life. Hard choices, easy life." Jerzy Gregorek, Olympic weightlifter. "Everybody wanna be a bodybuilder. Nobody wanna lift these heavy ass weights." Ronnie Coleman, eight-time Mr. Olympia. Everyone wants the outcome. Nobody wants to do the actual thing. Culture and mission can be cultivated, not commanded. Most leaders get this wrong. They say "I'm in charge of my team." But can you command your team to have integrity? Can you command it to have a particular culture? You have to make consistent, responsible choices, just like cultivating health in your body. Get reps. Eric gave practice talks at a Hobee's restaurant at 7 AM to six people just to get the reps. Caring and trying to do a good job is so unbelievably rare. That alone is a competitive advantage. Feedback tells you something about the person giving it, not about yourself. If someone reads Eric's manuscript and says, "This book sucks," he hasn't learned anything about the book. He's learned this person doesn't like this kind of book. When he stopped arguing with negative customer reviews and started studying who they came from, he noticed patterns. People 16 and younger loved the product. People 16 and older hated it. He learned who his product was for. Separate qualitative from quantitative feedback. Qualitative is for hypothesis generation. Quantitative is for hypothesis validation. When test readers told him a chapter wasn't working, that was qualitative. When the platform data showed nobody was getting past that chapter, that was quantitative. You need both to know what to fix. It is always too early until it's too late. Eric tells the story of a multibillion-dollar founder he warned before his IPO. The founder talked to his bankers, lawyers, and CFO. They told him Eric was a downer. The founder went public anyway with conventional governance. Five months later, his stock dropped 90 percent, and he was ousted. The best time to plant a tree is 40 years ago. The second-best time is today. Eric's checklist for building an incorruptible company: Encode your mission into the corporate charter. Most founders have never read their charter. If your mission statement says one thing but your legal charter says another, you're lying. The easiest fix: file a public benefit corp filing (PBC). Two pages. 44 states. Your lawyer can do it tomorrow. Identify your fiduciary commitments. Who would you rather die than betray? Is it your customers? Your employees? Product quality? You decide. If your answer is nobody, you're a sociopath. The whole book is for the people who actually want to accomplish something. Align your employees to that mission. Make sure everybody on the team is committed to the same fiduciary priority. Create a director's oath. Like the Hippocratic Oath for doctors, but for your board. They must pledge to commit to the company's mission. Board betrayal and investor pressure are leading causes of death of companies in the modern world. Make the directors accountable to somebody. Power without accountability is corrosive to the human spirit. Novo Nordisk is governed by a nonprofit foundation. Patagonia is governed by a perpetual purpose trust. John Lewis Partnership in the UK is governed by an employee ownership trust. IKEA, Vanguard, and REI all have these structures. The data shows these companies are dramatically more stable and higher performing than conventional structures. You are not stuck in traffic. You are traffic. People love to blame the system. But you're not just a passenger. You're part of what creates the system. Where you work. What you buy. What you give your attention to. Every one of those choices is fueling somebody's company, somebody's algorithm, somebody's bonus. The richest people in the world spend billions on PR because they know your individual choices matter. Use that power. Eric's champagne moment a year from now: a grassroots movement around Incorruptible. This book won't get wall-to-wall media coverage. It's antagonistic to people in power. So Eric hopes readers will hand it to their founders, their bosses, their friends. If consumers and employees start demanding, "I want to work in an incorruptible company," that's the toast. Reflection Questions What is your equivalent of Costco's hot dog? The one commitment you'd defend even when it's financially painful, even when the easy move would be to abandon it? Have you ever read your corporate charter, or the foundational document of your team or department? Does what's actually written match what you say you stand for? Where in your work or life would the harder short-term path build something more durable in the long run? Are you willing to lift the heavy weights? More Learning #258: Jesse Itzler: Creating Your Life Resume & Living Outside the Box #529: James Clear: Setting Up Your Future Self & Becoming an Optimist #565: Noah Kahan: The Art of Asking For What You Want Podcast Chapters 00:00 The Price of Becoming - Pre-Order Now! 01:03 Meet Eric Ries 02:55 Is It Possible to Build an Incorruptible Company? 04:04 Why Culture Alone Won't Save You 05:13 Sol Price, Fedmart, and the Locks That Got Changed 07:56 Why Wall Street Calls Costco the Exception 09:11 The $1.50 Hot Dog Story 13:59 Harder Is Easier: The Principle Behind It All 16:48 Why Governance Is Just Soul Craft 19:50 Building the First New Stock Exchange Since Nasdaq 22:33 Eric's Communication Style: Reps, Not Talent 30:52 The Opportunity Hiding in Broken Markets 31:59 How to Know Which Feedback to Listen To 35:39 Qualitative vs. Quantitative: Why You Need Both 37:23 The Whole Foods Cautionary Tale 40:25 The Founder's Checklist for Building Something Durable 43:44 Encode Your Mission Into the Corporate Charter 47:35 You Are Not Stuck in Traffic. You Are the Traffic. 52:37 The Champagne Question: A Grassroots Movement 55:27 James Clear, Author's Equity, and the Future of Publishing 56:43 EOPC
Ryan Hawk joins Mike “C-Roc” for a powerful conversation about leadership, growth, risk-taking, and the pursuit of meaningful work. As the host of The Learning Leader Show and author of Welcome to Management, The Pursuit of Excellence, The Score That Matters, and The Price of Becoming, Ryan shares how interviewing nearly 700 world-class performers transformed his life and leadership philosophy. From athletes and coaches to CEOs and bestselling authors, Ryan explains what he's learned from consistently putting himself in rooms with high achievers and why curiosity is one of the most valuable traits a leader can possess.Ryan opens up about leaving a successful corporate career as a VP of Sales to pursue podcasting, speaking, and leadership development full time. Ryan and Mike "C-Roc" dive into the fear and uncertainty that come with walking away from financial security, the importance of surrounding yourself with growth-minded people, and why fulfillment matters more than comfort. Together, they reflect on how podcasting has become more than just content creation — it's a vehicle for learning, building life-changing relationships, and impacting people around the world. This episode is packed with insight for entrepreneurs, leaders, and anyone striving to create a more purpose-driven life while continually leveling up personally and professionally.Website-https://learningleader.com/https://www.instagram.com/ryanhawk12/
Watch on Youtube: https://youtu.be/JMWamVoY-FY Charlie Malouf welcomes Bo Pennebaker, EVP, Licensee Operations of Ashley Global Retail, for a conversation rooted in shared history, industry experience, and a passion for retail. In this episode of Stories from the River, Charlie and Bo reflect on their Mississippi roots, long-standing friendship, and the career paths that shaped Bo's journey—from manufacturer's rep to retail owner, and now to executive leadership within Ashley's global network. They discuss the evolution of his role following the sale of his business, including his work with DSG and his current focus on real estate, operations, and supporting Ashley's licensees. The conversation also explores the launch of the Ashley Luxe Collection, the brand's largest introduction to date, aimed at engaging a younger, design-focused customer. They highlight the importance of storytelling, adaptability in a shifting retail landscape, and the role of culture in driving performance. Books mentioned: How to Get a Return on Failure by John C. Maxwell - https://www.amazon.com/How-Get-Return-Failure-Smarter-Return/dp/B0GR1JCLVD/ Procrastination Proof by Jon Acuff - https://www.amazon.com/Procrastination-Proof-Never-Stuck-Again/dp/154090380X Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect by Will Guidara - https://www.amazon.com/Unreasonable-Hospitality-Remarkable-Giving-People/dp/0593418573 Podcasts mentioned: The Learning Leader Show with Ryan Hawk - The Only Thing That Separates Great from Everyone Else | Will Guidara - https://www.youtube.com/watch?v=uqIJZlJC6tU Visit https://www.storiesfromtheriver.com for more episodes. Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail
Watch on Youtube: https://youtu.be/JMWamVoY-FY Charlie Malouf welcomes Bo Pennebaker, EVP, Licensee Operations of Ashley Global Retail, for a conversation rooted in shared history, industry experience, and a passion for retail. In this episode of Stories from the River, Charlie and Bo reflect on their Mississippi roots, long-standing friendship, and the career paths that shaped Bo's journey—from manufacturer's rep to retail owner, and now to executive leadership within Ashley's global network. They discuss the evolution of his role following the sale of his business, including his work with DSG and his current focus on real estate, operations, and supporting Ashley's licensees. The conversation also explores the launch of the Ashley Luxe Collection, the brand's largest introduction to date, aimed at engaging a younger, design-focused customer. They highlight the importance of storytelling, adaptability in a shifting retail landscape, and the role of culture in driving performance. Books mentioned: How to Get a Return on Failure by John C. Maxwell - https://www.amazon.com/How-Get-Return-Failure-Smarter-Return/dp/B0GR1JCLVD/ Procrastination Proof by Jon Acuff - https://www.amazon.com/Procrastination-Proof-Never-Stuck-Again/dp/154090380X Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect by Will Guidara - https://www.amazon.com/Unreasonable-Hospitality-Remarkable-Giving-People/dp/0593418573 Podcasts mentioned: The Learning Leader Show with Ryan Hawk - The Only Thing That Separates Great from Everyone Else | Will Guidara - https://www.youtube.com/watch?v=uqIJZlJC6tU Visit https://www.storiesfromtheriver.com for more episodes. Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail
This week, we revisit our conversation with Ryan Hawk—leadership advisor, keynote speaker, and creator of The Learning Leader Show, a top‑ranked podcast downloaded tens of millions of times around the world. Ryan is known for his curiosity, preparation, and ability to draw out deep insights from world‑class performers across business, sports, and culture. He's the bestselling author of Welcome to Management, The Pursuit of Excellence, and The Score That Matters. In this conversation, Ryan shares how leaders can transition seamlessly from individual contributor to exceptional leader.
www.LearningLeader.com The Learning Leader Show with Ryan Hawk This is brought to you by Insight Global. If you need to hire one person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world has the hustle and grit to deliver. My Guest: Jamie Siminoff is the founder of Ring, which he sold to Amazon for over a billion dollars. He's an inventor and builder who couldn't hear his doorbell while working in his garage, so he built a video doorbell. When his wife said it made her feel safer, he realized technology had changed, and home security needed a complete reinvention. Ring became the world's largest home security company with a mission to make neighborhoods safer. Key Learnings Jeff Bezos reads and writes his own stuff. When Jamie asked Jeff to write something for the book's back cover, Jeff actually read it and wanted his own curated quote that was from him. Jeff loves entrepreneurs, so they kept him out of negotiations. After the Whole Foods deal, Amazon learned to keep Jeff out of negotiations because he finds it tough to negotiate hard with someone he respects. Hardware companies can die while growing fast. Ring grew from $3M to $30M to $174M to $480M, which sounds amazing. But to go from $170M to $480M, you're buying hundreds of millions of dollars of product when you're selling less than that. If sales growth slows, you're basically going out of business. Going from $480M to over a billion in revenue was like being on a motorcycle at 200 miles an hour. If a leaf falls down and hits you, you're dead. At Amazon, when Ring said, "We need another billion dollars to order stuff for next year," Amazon said, "Okay, what else do you want?" There are different types of entrepreneurs. Jamie is an inventor/entrepreneur. There are business entrepreneurs who are maniacal business people we've never heard of that have just crushed it. Jamie is maniacal on product and brings invention into how they run the company. Hire marathon runners. Marathons are the dumbest thing any human could ever do. Even if you win, no one cares. Jamie finished the Boston Marathon in 22,000th place and he's so proud of himself. You want people that don't care about external validation; they just care about getting the mission done. AI has democratized all information. With AI making it so you don't even need to know C++ programming anymore, fill your business with passionate people who care about the mission and they'll crush anything. When building your team, start with the mission. Jamie tells people, "Our mission is to make neighborhoods safer. Do you want to work on making neighborhoods safer? Because if you don't, you're going to be miserable here. You're going to hear it every day, and you're going to roll your eyes." Referrals work because people don't want to let you down. The best hires are when someone's referred by someone (uncle, friend, whatever) because they feel guilty. They don't want to let the person who referred them down. Find an infinite truth to work on. Amazon's core principles are infinite: Will customers always want lower price, more selection, and faster delivery? Yes. If you deliver in 30 minutes, they'll want it in 10 minutes. Making neighborhoods safer is an infinite thing to work on. Your wife saying one thing can change everything. Jamie built a video doorbell so he could hear the door from his garage. His wife said, "It makes me feel safer at home." That's when he realized technology had changed and home security needed a whole new approach. The hard part is bringing the infinite down to the tactical. When you have an infinite mission, you can get overwhelmed trying to solve it all at once. You have to figure out what to do every single day to work toward that infinite goal. Shark Tank was a disaster that turned into everything. Jamie went on Shark Tank desperately needing money. He got zero offers and cried in his car after. But when it aired, the boost in sales gave them cash to hire people and build Ring, which started the clock on their success. Sometimes you can't stop because you're in too deep. After Shark Tank bombed, Jamie couldn't back out. He'd already ordered too many products and owed too much money. He'd be personally bankrupt if he stopped. People think he's tough for keeping going, but he didn't have a choice. Being naive is a superpower. Great inventions are things people say can't happen because if they could happen, they'd already be out there. You have to be naive enough to say "I think I can do this" or "I don't even know that I can't." People said you couldn't build a battery-operated camera on WiFi. Jamie had never built anything before, so what did he know? They just went out and tried to put some parts together that seemed like they would work. Knowing too much gets in the way of doing the work. If you're thinking and analyzing the whole world, that's time you're not inventing, building, making calls. When are you actually doing the work? The Ring.com domain negotiation was survival. The owner originally wanted $750K for the domain. Jamie had $178K in the bank on the day he was supposed to pay. He called and said "My board said I can't do the deal, but they approved $175K today and $1M total over two years." The guy hung up, called back, and said fine. There was no board, it was just Jamie. The stress internalized and destroyed him. Jamie wasn't sleeping and was super stressed. There are different types of entrepreneurs: some can handle that stress and sleep like a baby. Jamie internalized it, and it affected him terribly. Be transparent at home. Jamie's son was six years old and knew where the business was. His kindergarten teacher would say, "I hear the business isn't going well." They just had open, adult conversations about everything. Work-life integration, not balance. Jamie integrated work, life, and family together. His son came with him to pick up the first DoorBot in China. Oliver has been to 40 countries and almost every state because he traveled to every meeting. Bring your kid to the meeting. People asked, "How do you bring your kid to a meeting?" Jamie said, "Who do you think they're gonna remember more?" We're always scared to be different. Follow your passion, but make money when you need to. It's hard to see anyone who's achieved greatness who didn't do what they loved. But there are times you have to work your ass off to make money (Jamie was a bellhop and valet parking cars). When you set out to do something, do something you care about. If you fail trying to make money, that really sucks. If you fail trying to do something you love, at least you tried to do something you love. If Ring fails, they try to make neighborhoods safer. That's noble. You can tell who's successful by how fast they respond. It's a weird flip-flop of what it should be. You'd think a successful person should respond in a month, but the people running at the highest levels are actually very efficient. There's something about it. First principles thinking eliminates recurring meetings. There's no way every single Monday at 9 AM you have something important to talk about. The world can't exist like that. Meet when you need to do something, not on some cadence. Hire the best and let them work. Get the best quarterback, best kicker, best coach. Let them work together, let them practice, have the plays. You don't need to get together every day to talk about how you're feeling. No standing meetings, zero recurring one-on-ones. Jamie doesn't have a standing meeting with his team in any cadence. He talks to people all day long, all night long, Sundays, but it's event-based. "We have to get sales up on this, where are the issues?" If you're not doing your job, we'll fire you. Service to others is the best thing you can do. A year from now, Jamie would be celebrating something on the charitable side. Probably something with their work in South Central LA with LAPD, or at their 75-acre farm in Missouri helping the town that's been impacted by opioids and industrial farming. More Learning #191: Robert Herjavec: (Shark Tank Investor) - You Don't Have to Be a Shark to Be Effective #626: Rob Kimbel - The Power of Grit and Generosity #632: Nick Huber - The Sweaty Start Up Reflection Questions What's a problem you could pursue for decades without exhausting its potential? What mission has no endpoint, only continuous improvement? Work-life integration. What are you keeping separate that might be better together? Where could you stop trying to "balance" and instead integrate? Audio Timestamps 02:19 Bezos' Endorsement for Jamie 03:30 Selling Ring to Amazon 05:04 Hypergrowth Cash Crunch 07:54 Inventor vs Business Operator 09:34 Hiring Marathoners 11:20 Interviewing and Firing Fast 13:25 Mission Origin and Big Vision 15:40 Infinite Truth and Focus 17:06 Getting on Shark Tank 19:32 Live Demo and Rejection 23:13 The Aftermath and Momentum from Shark Tank 24:57 Naivete as Superpower 27:00 Doers Beat Planners 27:33 Winning Ring.com Deal 30:17 Stress and Family Support 31:33 Work-Life Integration 33:26 Passion Versus Practicality 36:08 Scaling Authentic Culture 37:26 Frontline Leadership Style 42:15 Team DNA & No Standing Meetings 45:19 Service and Jamie's Farm Mission 47:39 EOPC
Go to www.LearningLeader.com The Learning Leader Show with Ryan Hawk This is brought to you by Insight Global. If you need to hire one person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world has the hustle and grit to deliver. www.InsightGlobal.com/LearningLeader My Guest: Jesse Cole is the owner of the Savannah Bananas. He went $1.8 million in debt, slept on an air mattress, and built a business that is now valued at over a billion dollars. I spent half a day with Jesse in Savannah watching practice, and Jesse gave me a personal tour of their entire operation. It was incredible. Notes: Fans First - The sign is on every locker. And leading out to the field, "Tonight is someone's first time seeing our show." Obsessed/Focused - Banana Ball/Serving people is his life. We didn't talk about hobbies, TV shows, or anything other than what they're doing now and in the future. He's obsessed with what he does and super focused. Transparent - Jesse just released their full P&L as a private company: revenue, expenses, player salaries, everything. Most businesses guard this religiously. He's completely transparent. I asked why, and he said, "Fans first. They deserve to know everything." Reps - We went to the field to watch practice. It looked just like a game. Players were dancing all the time. And every single rep they practiced as a trick play (behind the back, through the legs, etc.). They never play normal baseball. You wonder how they are so good on gameday at doing a backflip while catching a fly ball. Because they practice it thousands of times without fans so that when they're there, they put on a great show. Hiring – "Love your people more than you love your customer." 12,000 people on the waitlist to work for the Bananas. When you hire, have them do a "fans first" essay. Then they write a future essay. Always Be Caring, Different, Enthusiastic, Fun, Growing, & Hungry Fans First: The Counter-Intuitive Decision - Jesse sacrificed $6 million in ticket revenue after a system messed things up for fans. Merch – 787,000 fans purchased merchandise in 2025, totaling 1.96 million total items. That means the average person is purchasing ~2.5 items at checkout, with 80% of total sales taking place in person. 621,000 at live shows versus 166,000 online. It's a $50m business! TV: The Distribution Strategy - Giving Away Value - Jesse insisted on free YouTube streaming even when ESPN wanted exclusivity. Jesse is building a zero-profit secondary ticket market. He's literally giving away things other sports properties would monetize. So, even with all of the team's games still airing for free on YouTube, the Bananas averaged 500,000 viewers on ESPN, The CW, and Roku. The team's most-watched broadcast was a July 4th game at Fenway Park, which averaged 837,000 viewers on ESPN, making it the holiday weekend's most-watched primetime sports broadcast. TV networks want exclusivity, but you demand that the games still be broadcast for free on YouTube (in addition to whatever channel they are on) Social Media - The Bananas added 12.7 million new social media followers in 2025 alone. That pushes their total social media following across all channels north of 35 million... Roughly 2x more followers than MLB's most popular team, the Yankees, at 18 million. You have to believe something before you achieve something. Six years ago, Jesse said, "We're gonna sell out Fenway Park," and his team looked at him like he was crazy (they were a college summer baseball team, not even doing tours yet). You have to get through the messy to get to the great. Their first world tour was brutal: the sound was terrible, the show wasn't great, the game finished in the seventh inning because they didn't have a rule to make it go nine innings. See what's best for the guest, not what's best for the business. Walt Disney was the first to go into full-length animation, color, sound, and with Disneyland, he focused on one entrance to control the experience, custom rides, and invested in a castle and landscaping, which made no money. Go where others won't go. Sam Walton went to small towns, and no one paid attention to him for the first five to ten years. It's somebody's first time every night. Fans wait three years on a waitlist to come to a game, so Jesse doesn't care if you're having a bad day. That's their first time. Control the entire experience. Walt learned he couldn't control the experience when people watched his movies at a theater (it could be dirty, and people might not be nice), so he built Disneyland. Who do we work for? Fans. Jesse opened the books completely (numbers, player salary, merch sales, everything) because they have a responsibility and accountability to their fans. We have to feel our mistakes. When they sent a wrong email to 44,000 fans instead of 4,000, it cost them $6 million to take care of those fans with tickets (more than the company brought in their first five years). We need to have bigger failures. If we're not trying things big enough, we won't have bigger failures and mistakes that cost us a lot more in the future. Turn mistakes into moments. After the $6 million email mistake, Jesse set up a Zoom call with all 44,000 people, had everyone turn their cameras on, and apologized while looking at every single person. Build something you wish existed for yourself. Jesse played baseball until he couldn't anymore. He put so much pressure on himself that it wasn't fun anymore, and he was told he wasn't good enough. Design every second of the first-day experience. When players showed up, they went to a parking lot with a DJ at 8:30 AM. Three buses arrived with balloons, hundreds of people lined the streets cheering, Man-nanas served munchkins on silver platters, a custom hype video played, the host introduced from the roof, and fireworks went off. Every player has been told they're not good enough. All Bananas players have been drafted or been top college players, and at some point, they've all been rejected, cut, told to hang it up. Obsession is awesome. If you can find something you're obsessed with, so few people in the world get to have that. Watch the best of the best obsess over details. Derek Hough (one of the greatest dancers) wasn't just focusing on the dance; he was producing while dancing, telling the camera crew exactly where to come, when to hit him, and where he would wink. No one goes home excited about normal. No one says, "That restaurant was really normal, the waiter served it the same way, the food was pretty normal, the parking lot was normal." Whatever's normal, do the exact opposite. Normal gets normal results. There's a lot of normal in the world, but not a lot of extraordinary. Put yourself in the customer's shoes and eliminate friction. Where's the game tonight? On Amazon, Peacock, CBS, NBC? Jesse threw away millions to keep all games free on YouTube because that's a friction point. Your fans will reward you. The Bananas sold over 1.9 million merch items last year because they built something people are proud of and want to wear. If people don't want to wear your merch, you haven't made them feel something yet. One fan gets a new Bananas tattoo every year (he's got six logos on his leg now). Invest everything in the experience, spend zero on traditional marketing. Make the experience so good that fans will share with everyone that this is something they haven't experienced before. Social media growth came from trying and stumbling into learning. In 2016, an intern said he could create videos; they did a lip sync to "Can't Stop the Feeling" by Justin Timberlake. It wasn't even well-produced, but they tried. Give energy back because of how good it feels. A woman came up to Jesse on a cruise and said she was there because he gave her a hug at a Sacramento game the day after her sister died. She came on the cruise to give him a hug back. Do what gives you energy. Jesse's entire day is filled with things that give him energy: being with people, rehearsing shows, banana ball youth meetings, broadcast team, and talented writers. Have people who love to execute. You do what gives you energy and have them execute at a high level. Be very involved at the beginning (get the idea and vision right) and at the end (make adjustments).
The Learning Leader Show with Ryan Hawk Go to www.LearningLeader.com This is brought to you by Insight Global. If you need to hire one person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world has the hustle and grit to deliver. www.InsightGlobal.com/LearningLeader My guest: Tom Hardin was known as "Tipper X" during Operation Perfect Hedge, the largest insider trading investigation in history. After making four illegal trades based on inside information, the FBI approached him on a Manhattan street corner and convinced him to wear a wire over 40 times, helping build 20 of the 81 cases. Key Learnings Ambiguity is where ethical lines blur. Tom's boss said, "Do whatever it takes," after the hedge fund lost money, and as a junior employee, Tom didn't ask clarifying questions. The undiscussable becomes undiscussable. Leaders give ambiguous messages, then pretend they weren't ambiguous, employees get confused and don't question the boss, and you end up with a culture of silence. Making decisions in isolation is dangerous. The information came to Tom and he didn't talk to his boss or his wife (who probably would've slapped him around for crossing ethical lines). Psychological safety requires muscle memory. You have to practice saying "I'm just going to ask some clarifying questions here" when your boss gives ambiguous orders. Bad decisions aren't mistakes. Mistakes are made without intent, but bad decisions are made with intent. Tom told himself for years he made "mistakes," but on a drive home from speaking at a keynote, he realized: "There's no way I made mistakes. I made bad decisions." Never say never. Tom argues you're more susceptible to falling down your own slippery slope when you think "that would never be me." 80% of employees can be swayed either way. 10% are morally incorruptible, 10% are a compliance nightmare, and 80% can be influenced by the culture around them. Tone at the top means nothing. Company culture isn't the tone at the top or glossy shareholder letters; it's the behaviors employees believe will be rewarded or put them ahead. Reward character, not just results. You can't just focus on short-term performance and dollar goals without understanding how the business was made and what was behind the performance. The question isn't "what?" but "how?" If you're just focused on the numbers and not on how you got there, you have the opportunity to end up in a slippery slope situation. Celebrate people who live your values. Companies that spend millions on trips for people who live out shared values (not financial performance) are putting their money where their mouth is. Leaders must share their own ethical dilemmas. We've all been in situations where we could go left or right, and sharing how you worked through those moments makes you more endearing and a better leader. Keep a rationalization journal. When Tom and his wife have big decisions (or even little things), he writes them down in a rationalization journal and reflects on them once a month. He's still susceptible to going down another slippery slope, so checking himself on those passing thoughts improves his character over time. It's not what you say, it's what you do. Just like kids see what parents do (not what they say), employees see what behaviors leaders actually reward. $46,000 cost him $23 million. A business school professor calculated Tom would've made $23 million if he'd stayed on the hedge fund path, but he made $46,000 on the four illegal trades before getting caught. His wife was his rock. 85% of marriages end when something like this happens, and she had every right to leave. They just got married, no kids yet. But she stayed. When Tom interviewed her for the book 20 years later, she said, "All I remember is you accepted responsibility immediately. You didn't make up excuses." Running pulled him out of a shame spiral. Tom got obese as a stay-at-home dad. His wife signed him up for a 5K race (and beat him while pushing a jogging stroller). Just crossing that finish line lit a fire. He ended up running a 100-mile race. Doing hard things teaches you that you can do hard things. When Tom had to start a speaking business because they were running out of money, he said, "I can do this" because he'd already put his body through ultramarathons. No challenge is insurmountable. He ended up with something better. It's not about status or money anymore; it's about who he is with his family and his relationships now. Windshield mentality, not rearview mirror. Tom can't change the past, but he can look forward instead of backward. A lot of people in their twenties do stupid stuff (maybe not to this degree), but now, in his forties, he can learn from it. Why not embrace it rather than try to scrub it off the internet? Eulogy virtues versus resume virtues. In his twenties, Tom only thought about resume virtues (how much money, the next job, the next stepping stone) and never about eulogy virtues (what people will say about his character when it's all over). What will people say at your eulogy? Will they still be talking about those four trades, or will they talk about who you became after? More Learning #226 - Steve Wojciechowski: How to Win Every Day #281 - George Raveling: Wisdom from MLK Jr to Michael Jordan #637 - Tom Ryan: Chosen Suffering: Become Elite in Life & Leadership Reflection Questions Tom's boss gave him an ambiguous message ("do whatever it takes"), and as a junior employee, he didn't ask clarifying questions. Think about the last ambiguous instruction you received from leadership. Did you ask clarifying questions, or did you fill in the blanks yourself? What's stopping you from creating psychological safety to ask next time? Tom argues that 80% of employees can be swayed either way by culture. Look at your organization right now. What behaviors are actually being rewarded? If someone asked your team "what gets you ahead here?" what would they honestly say? Tom asks: "Will people be talking about the resume virtues (money, titles, achievements) or the eulogy virtues (character, relationships, who you were) when you're gone?" What's one eulogy virtue you need to start prioritizing today, even if it means slowing down on resume building?
The journey from individual contributor to effective manager is often called the most significant transition of a career—a shift not just in responsibilities, but in identity. Yet, the foundations of great leadership often start with a more personal, foundational practice: curiosity and continuous self-improvement. In this deep-dive interview, we sit down with leadership expert and podcast host, Ryan Hawk of The Learning Leader Show, to unpack his best-selling book, Welcome to Management, and the surprising lessons he's gathered from interviewing hundreds of the world's most successful leaders. Ryan shares the critical mindset shifts every new manager needs to make, why leading yourself is the necessary first step, and how embracing a learning leader mindset—fueled by relentless curiosity—was the unexpected catalyst that propelled his own professional journey from cold-calling sales rep to full-time entrepreneur and author. If you're looking to master the art of management, cultivate psychological safety in your team, or simply unlock the compounding power of daily personal growth, you won't want to miss these powerful insights on how curiosity shapes success.Check out the full series of “Career Sessions, Career Lessons” podcasts here or visit pathwise.io/podcast/. A full written transcript of this episode is also available at https://pathwise.io/podcasts/ryan-hawk.Become a PathWise member today! Join at https://pathwise.io/join-now/
Go to www.LearningLeader.com for full show notes The Learning Leader Show with Ryan Hawk This is brought to you by Insight Global. If you need to hire one person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world has the hustle and grit to deliver. My Guest: Brian Kelly is the founder of The Points Guy, which he built from a side hustle blog into a travel media empire that he sold for $28 million. At 42, he's now an angel investor in 15+ companies, including Bilt (valued at $11 billion). In this conversation, he shares lessons on manifestation, selling too early, building yourself into the brand, and why vulnerability beats wins in interviews. Key Learnings (in Brian's words) In 1995, I was 12 years old, and I was great with computers, so I started booking all of my dad's travel for work. He'd pay me $10 per booking. Then it turned into points, when my dad showed me all the American and US Air miles he had. "If you can figure out how to use all of them, we can go on a family trip." And the rest is history. That was my first real, oh wait, this points thing is amazing. Points were a way for us to live a fabulous lifestyle. I grew up thinking we were poor, but I really wanted to live a fabulous life. My parents were very humble and did not spend money lavishly. For me I always wanted to travel. When I was a kid, I would spin the globe and be like, This is where I'm going. I would actually research Oman. Somehow genetically, I got this gene of I need to be rich and travel the world. I used to call Mercedes, get all of their glossy pamphlets for all their new cars, and I would cut them out and stick them on my wall. Manifesting alone won't make you wealthy, but visioning helps. I do believe being able to visualize what it looks like and taste it and get close to it helps you take the smaller steps to actually achieve it. When I think of my investments, I actually envision what they're gonna be. I envision that they're multi-billion-dollar companies. I believe it unlocks a level of pushing you to reach these mini steps that you can't see throughout the process. I started The Points Guy in 2010, but there were already Titan bloggers. I for sure felt imposter syndrome, but I saw that what they lacked was creativity. Points and miles are very clinical. Very few people were translating that for an audience. I knew I had an opportunity. I'm in my twenties, living in New York City. I'm gonna explain what everyday people need to know. Building a media brand became my moat. No one else in the points world was doing media. Doing media's frightening. While it was scary going on TV the first couple times (I almost fainted), I knew that each time I did it, I got better. That was the moat I would build. I would build The Points Guy into a brand more so than any of the others who had come before me. I saw from the beginning to double and triple down on that strategy of building something that's more than just a blog, but a lifestyle that people want to achieve. "I made a million bucks in my first six months of just blogging, but using affiliate links." In 2011, within six months of learning about affiliate marketing, I made six figures a month using the credit card links in my blog. I was still working at Morgan Stanley. My mom was like, this sounds too good to be true. You can't leave Morgan Stanley. I was making like $300,000 a month in affiliate. Meanwhile, at Morgan Stanley, my salary is $70,000 a year. But it didn't pay right away. My parents actually lent me $10,000 just to pay my rent. I remember where I was in Madrid when that first Chase deposit of $490,000 hit from months of back pay on the blog. I sold for $28 million because I thought the industry would collapse. When Bankrate offered me $28 million in May 2012, I kind of had this negative mindset over where the industry was going. About a hundred blogs started when people knew they could make money on affiliates. Most bloggers have zero business sense. They were writing stuff like, "Cancel your Amex, cancel your Chase, cancel, cancel. Then get new cards." I saw this really bad business sense, very shortsighted greediness. I'm watching this thinking they're gonna pull the rug. Do I regret selling? Yes, the company is way more than what I sold it for. But at the time, you always have to remember what the landscape was. We're coming out of the recession. There were still a lot of weak indicators. Building myself into the brand gave me leverage. I had a three and a half year earnout. Over that time, the business really started to grow, but then I realized, well, I am also the business. So, the more press I did, when I negotiated with that parent company to stay on, they paid me a lot of money and still a cut of the business to grow it as CEO. It's kind of crazy to think 13 years after selling, I'm still here. But because I built myself as a core part of the business as The Points Guy, I've been able to stay on with less risk, getting paid well to do what I love. I'm more of the brand visionary, the consumer person. I'm very much an ideas person. When we're speaking with our longtime clients or pitching new ones, that's really where my special sauce is used and not in the day-to-day. People are not mind readers. In 2020, I had this breakdown where I thought I would actually leave. I went to the owners, and I was like, I just can't do it anymore. They said, "Brian, we've been waiting for you to say that. You don't need to be CEO. We have plenty of smart people." It was this aha moment. I think in life we often think polar, black or white. That's advice I give to people. Whether it's your parent company, your boss, your mentor, people are not mind readers. While there is risk to leveling with someone and saying, "Hey, this role is just killing me," more often than not in my career, the more vulnerable I was, the more it turned out to be such a blessing. Check Your Spam Email Frequently: In 2011, I was featured in the New York Times, but the email came to my spam email. At that time, the narrative that points were dead, blackout dates, etc. I was the only blogger putting a positive spin on points. And I tried to do it in an informative and fun way. I'm 6'7", so putting my personal angle on my travel reviews had a huge impact on being the face of this industry. As a founder, I was a tough boss because it was so personal. If I look back at my time as CEO, I still took it very personally. I do take the integrity of this site. As we expand, we can't forego quality. In hindsight, I didn't highlight enough of the wins. I would focus too much on mistakes. That's advice I would give if I could do it all back over again, to just be much more positive reinforcement over negative. Founders need someone who can check them. You need to have someone around you, a leadership team, someone that can check you. I didn't have that for a very long time, and that's my fault. Making sure you have good people on your team that can be honest with you, and you create an environment of inviting that feedback and not freaking out when they give it to you, is important. I know I would be a much different CEO today if I did it again. Stop BSing in the interview process. Too many people take jobs not knowing what is going on whatsoever at the company. Far too many senior executives walk into positions and they're like, oh wait a minute. I like to be brutally honest in the interview process. Truth-telling is the beginning of having a great relationship because I want you to understand exactly what's in front of you. If you don't want to take it, that's so much better than hiring a senior exec and six months later, you just lost a year. Stop telling me the wins. In the interview process, stop telling me the wins because anyone can make their job look successful. "Oh, 200% ROI, this, that the other." In an interview, you're not gonna be able to fact-check any of this. We all know people can cherry-pick the data. It's really just diving deep into vulnerable moments about their leadership, the challenges as leaders they had with their teams. I'll tell them my challenges when I was CEO. I want people to be real and allow me to understand how they think, the type of leader they are. Charismatic people can trick you. The problem is that very charismatic people can trick you easily. I've been blinded by a great interview, especially when you're exhausted as a CEO and then someone's bantering with you. You're like, oh, that was fun. But I've hired plenty of people who are all talk. I don't want personality hires. I'm the personality. My engineering team, I really need people to ship updates. I still wake up in the middle of the night asking if my bills are paid. I still have imposter syndrome about "is this crazy what I've built?" It's for sure not about the car, but I will say investing in a home that's beautiful and makes you feel really good is important. For a long time, I was traveling a lot. I never put roots down, and I always felt like I was in transit. Now I have this beautiful farm with animals and horses in New Hope, Pennsylvania. It takes my blood pressure down immediately. Angel investing has basically become an addiction. In 2020, I opened up a space where I decided I wanted to have kids even though I was single, and also started investing and advising in relevant companies. The first one was Encore Jane, who was building Built, a credit card loyalty platform for renters. I'd always thought, how cool would it be to earn points on rent? I said, You're crazy, but if it does work, it'll be massive. Built is now at $11 billion valuation. I'll make more money now, probably on Built than I will at The Points Guy, which is wild to me. I have probably about 15 other companies I put my personal money in. I love it because I can help advise founders on everything I've done, and help open doors. Using that to build wealth has become an addiction. Relentlessness is what I see in leaders who sustain excellence. I am amazed at Encore's ability to push. If he's got 10 major things impacting his business, most CEOs will start with one or two, put the others on the back burner. He will relentlessly push for excellence. I don't wanna work for Encore, but to be in the room and strategize, every time I leave a meeting with him it keeps me fresh and active. Find mentors, not just companies. For recent college grads, find people, even at a company where you might not see your future. Find someone at that company that you connect with. If you're looking for a job, interview until you find that hiring manager that you feel is on an upward rise and that you can learn from. We often focus too much on the line of work or the company. Stop focusing on that and look at that manager or the CMO whose organization you would join. If they've done amazing things, get in right away and start networking. Put time on the CMO or CEO's calendar. Be bold. Every senior executive loves to see people come in with eagerness to learn. Show up and do extracurriculars at work. Go to the lunch and learn with the senior executive and actually get face time with them. Make sure they know your name. Those are the things that matter because when it comes time for compensation and reviews, the senior person may not work with you day-to-day, but they're like, oh yeah, that's the person I really like. They are a future leader. That's how you get ahead. Even if that boss leaves to another company, they might take you. Reflection Questions Brian says manifesting alone won't make you wealthy, but visioning what it looks like helps you take the smaller steps to achieve it. What specific vision do you have for your future that you could make more tangible (like his Mercedes pictures on the bedroom wall)? How might making it more concrete change your daily actions? He emphasizes that in interviews, he wants people to stop telling him the wins and instead dive deep into vulnerable moments about their leadership and challenges with their teams. If you were in an interview tomorrow, what's one vulnerable leadership moment you could share that would demonstrate how you think rather than just what you've accomplished? Brian realized he needed to tell his parent company, "I just can't do it anymore" as CEO, and they responded with relief, offering him a better role. What conversation are you avoiding right now because you assume the answer will be no, when the other person might actually be waiting for you to speak up? More Learning #525 - Frank Slootman: Hypergrowth Leadership #540 - Alex Hormozi: Let Go of the Need of Approval #510 - Ramit Sethi: Live Your Rich Life
As entrepreneurs and CEOs, how can we continuously develop our leadership skills?This episode features Ryan Hawk, an author, advisor, keynote speaker who is on a mission to make people like you become smarter leaders. He's also the host of the Learning Leader Show, a podcast about helping leaders become more effective.Key topics that Bill and Ryan explore in this episode:- Ryan's personal story of growing up in Ohio and learning leadership skills through sports.- Surrounding yourself with people from diverse backgrounds to gain perspective and become a better person.- Listening to others and gaining a more profound understanding of their perspectives.- Struggling with celebrating accomplishments.- The impermanence of past accomplishments.- Intentionally practicing gratitude to shift your mindset.- Starting and ending meetings with positive news to create a more optimistic atmosphere.- Ryan's experience in corporate America and pursuing an MBA.- The audacious goal of impacting millions of business leaders before retiring.- The importance of self-care and fueling yourself to be effective in leading others.- Continuous learning.- Seeking permission before leading or teaching others.- The importance of permission in building fruitful relationships.Thanks to Ryan Hawk for being on the show!Connect with Ryan on LinkedIn: https://www.linkedin.com/in/ryanhawk12/Listen to Ryan's podcast, The Learning Leader Show: https://learningleader.com/Buy one or all three of Ryan's books: "Welcome to Management," "The Pursuit of Excellence," and "The Score That Matters": https://amzn.to/4eBcethBill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshopBill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoachVisit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth.Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/Bill on Twitter/X: https://twitter.com/billgall
Go to www.LearningLeader.com for full show notes The Learning Leader Show with Ryan Hawk This is brought to you by Insight Global. If you need to hire one person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world has the hustle and grit to deliver. My Guest: Patrick Lencioni is the founder of The Table Group and a bestselling author of 14 books, including The Five Dysfunctions of a Team and The 6 Types of Working Genius. Behind his achievements (valedictorian, straight A's, business success) were childhood wounds that drove him to prove himself. Key Learnings "I think I'm really good at anticipating people's objections." I think about what they might be thinking and what I need to put out there. Whether talking interpersonally, giving a speech, writing a book, or on a podcast, I like to think about what the other person might be objecting to. Lean into empathy. I always felt like I needed to prove myself in order to be successful and to feel safe. That's not healthy. "When people tell you they got straight A's and were the valedictorian, the student body president, and got accepted to all the schools they wanted to get into, there's a wound there." Based on my personality type, I shouldn't have done all those things, but it was out of the need to prove myself. Which wasn't healthy for me. My parents had a hard time being affirming because of their own lives. It wasn't until I was 55 years old that a friend who's a psychologist said, "You, my friend, have childhood wounds you've never dealt with." I got good Christian counseling and realized that the way I grew up, I wasn't supposed to grow up that way. It's common in athletes & CEOs to feel like they haven't done enough. They need to do more. "You're a noun, not a verb. You are enough, and you're not defined by what you do." Great achievements come out of fear, but "true greatness is best when it's only in the things that you're meant to be great at, and that you're doing it out of freedom and passion and love, not out of fear of failure." I remember seeing Tiger Woods on the Tonight Show when he was four years old. He was being groomed to be a golfer when he was four. It's best in life when we discover who God means us to be, then we do the things we're supposed to do and we're okay with not being good at the things we're not supposed to. Are we too affirming now as parents? People who are pretty darn good at everything it's usually because they're doing something out of fear. When I was a kid, my parents came from World War II and the Depression. It was like, hey, you got a roof over your head. There was a lot of suffering, and they weren't really attuned to that. Now we are hyper worried of our own kids suffering. No, suffering is actually good. They need to know they're loved and safe, but they're not gonna be protected from what is necessary for their development. The mistake I made was, oh no, I don't want them to feel like I did. Thankfully at my age, I'm now interacting with my mostly adult children and explaining to them what I did wrong. The Teammate Trifecta - How should we use it?: When I wrote The Five Dysfunctions of a Team right after 9/11, I thought, "That's the book on teamwork." Then we realized you need The Ideal Team Player (humble, hungry, and smart) to hire people that fit on teams. Years later, we came up with Working Genius: Are they in the right seat? 3 steps to building a team: Don't let people on the bus if they're not humble, hungry, and smart. Make sure you have them in the right chair based on their gifts. Then teach them the Five Dysfunctions. Pat's Two Working Geniuses: Invention and Discernment "Invention means I love to come up with ideas out of nothing. Discernment means I love evaluating things, curating things. God wired me to do that kind of thing." When people say, "Pat, we have five minutes, and we need a new idea," I just take a deep breath and smile. One man's trash is another man's treasure. Every new idea I've come up with has been in the field, working with people. I asked Jim Collins, "Jim, you do all this research with data. I go into a room with leaders and just think, What's going on here?" He said, "Pat, that's just as valid as what I do. That's called field research and face validity." What is Pat terrible at? Finishing things. People say, "Well you finished 14 books." And that's because I had the help of others to make me finish those. I got a 4.0 in high school. That wasn't my personality. I went to every class in college, never blew off classes. My personality is the kind that should blow off classes that don't matter. But I was so afraid of failing and disappointing my parents and teachers that I did anything they asked. That was not natural; that was fear-based. Can we use fear as useful fuel? "You can use it in the short term, but if you're doing it in your life, no." "We should celebrate what other people are better than we are at things. We should literally celebrate what we suck at." If we have two kids and one's creative and the other's disciplined, we tell the creative one to be more disciplined and the disciplined one to be more creative. No. We have to say, understanding that you're not creative is good for you. That's not who you're meant to be. The hardest thing about being a parent is constantly asking yourself, "Am I pushing them too hard or not enough?" The hardest question you ask yourself as a parent is, "Am I pushing my kids too hard or not hard enough?" This question also applies to yourself. In Working Genius, should I work on my working frustrations? The short answer is no. Working Genius is all about knowing what you love to do. Enablement and Tenacity are my working frustrations, and so many of those things fall into parenting. I'd say to my wife, "Hey, Laura, let's outsource some of these things." Out of fear and guilt, she said no because she felt like she'd be a bad mother. Outsource the work you don't enjoy, and when you have to do it, try your best and don't feel guilty with the result. The electrical company turned off our power for not paying the bill. We need to accept our deficiencies and need to be able to laugh at the things we're not good at. Ryan's Learning Leader Team: When your whole team has Tenacity as their working genius, your team loves to finish things. You will never be flaky. You might stick to something that needs to be changed way before it needs to be. In my company, we're always up for a change in plans, but not great at following through. If your team doesn't have Wonder and Invention, force yourself to borrow from others outside the organization to get new ideas. The Five Dysfunctions of a Team Vulnerability-based trust changes everything in teams. Eric Spoelstra uses Five Dysfunctions with the Miami Heat. He started when they acquired LeBron James. He said, "I don't know what offense we're gonna run this year, but I know we're gonna use the Five Dysfunctions." I love it in basketball, especially because you see them on the court. When people can be so vulnerable that they can say it was my fault, or I need help, or I'm sorry I was kind of a jerk yesterday at practice, it changes everything. But when you have a player who doesn't admit when they made a mistake or who blames everybody else, the ceiling of that team being great is so low. Humble, Hungry, Smart has been a great tool for athletic teams. I define it: no ego, it's about the team (humble). Hungry means I go above and beyond. Smart means I have emotional intelligence. I have the team members say, "Which of those three is your lowest?" It is crazy how people will call out. The goalie said, "I'm not smart. I yell at guys on the field, and I demean them. I gotta get better." Another kid said, "I need to be hungrier. I don't do the workouts at home." Pat phrases it this way when meeting with athletic teams. "Okay, everybody, look around at your teammates and think about the thing they want to get better at. If you want to be a good teammate, when you see your teammate doing the thing he just admitted he wants to get better at, you need to call him out on it." Once people start to have that language, it's amazing how they're coaching each other. And if as a coach yourself, I think you should tell people, "When I was a player, this was mine." They're gonna go, hey, if the coach admits that, I'll do it too. For leaders with Enablement & Tenacity as top geniuses, how do they avoid burnout? You have to be willing to start with "I am prone to burnout if you guys aren't aware of what's going on." The people with enablement and tenacity will say, "I'll just do it," and then they do. We had 12 employees and only one had Tenacity. We said we are going to kill her because every time we have to get something done, we're gonna say, "Jackie will finish." When people have enablement and tenacity, they and everybody else need to say, let's not abuse them. How do we assess a company in a short amount of time without focusing on their financials? When I go into a company, I find out what their meetings are like. If there's no disagreement and they're not exhausted at the end of a meeting, that's a red flag. If good people are leaving an organization, that's a massive red flag. I like going around and checking interactions. Is there an intensity with people together? Or are they alone and quiet? Also, keep an eye on customer reviews. What are the customers saying? There are two extremes of humility problems: arrogance on one end, and lack of confidence on the other. I first identified humility as a problem when I saw a CEO who didn't care about his company's results, but if he went on TV and answered questions about why they didn't meet their numbers, he would make jokes and make others laugh. If he was happy from that versus getting the results they needed, that's an issue. What specific traits do leaders need to have to get hired? A leader has to simultaneously believe they are no more important than the people they lead. They also have to accept the fact that their behaviors and words ARE more important than others in the company. "The one thing the leader has to do is break the tie." This past Friday, I was in a meeting trying to deal with a strategic issue between two great people. I dropped a curse word and said, "Listen, I'm pulling the CEO card right now. I don't do it all that often, but since I am the CEO, this is where we're going." Because I don't pull it every time, people are glad to have a CEO that will do that. If you're doing it every time, you lose credibility. Advice for young professionals: I wrote a book called The Motive, and what I say to leaders when they're young is: make sure your motive for being a leader is about sacrificing and suffering for others. "I want to help this organization, or I want to be the kind of person that takes on more than others for their good." Leadership is a lonely and selfless thing. It's wonderful, but the personal economics of leadership are not good. If you don't sign up for that, don't be a leader. Too many people say, I want to be a leader. And if you really scratch below the surface, they'll say, I think it would make me feel important, I'd get attention, maybe I'd make money, I'd have power. When that's your motive for being a leader, you're not gonna be a great leader. Reflection Questions Pat says people who were perfect students (straight A's, valedictorian, student body president) often have childhood wounds driving them. What in your past might be driving your current achievements? Are you operating from freedom and passion, or from fear and the need to prove yourself? He teaches his kids' sports teams to identify which of Humble, Hungry, or Smart is their lowest, then hold each other accountable when they see teammates struggling with that area. What would you identify as your lowest, and who in your life could you invite to call you out when you're not living up to it? Pat says the motive for leadership should be "sacrificing and suffering for others," not feeling important or controlling what you work on. If you're honest about why you want to lead (or why you currently lead), what's really driving you? Would people who report to you say you're other-motivated or personally motivated?
Go to www.LearningLeader.com for full show notes The Learning Leader Show with Ryan Hawk This is brought to you by Insight Global. If you need to hire one person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world has the hustle and grit to deliver. www.InsightGlobal.com/LearningLeader My guest: Dave Berke is a retired US Marine Corps Officer, TOPGUN Instructor, and now a leadership instructor and speaker with Echelon Front, where he serves as Chief Development Officer. As a F/A-18 pilot, he deployed twice from the USS John C Stennis in support of combat operations in Iraq and Afghanistan. He spent three years as an Instructor Pilot at TOPGUN where he served as the Training Officer, the senior staff pilot responsible for the conduct of the TOPGUN course. Notes: July 2001: Plans Don't Survive Contact - Dave's Top Gun graduation exercise as flight lead. Wingman yells, "Showtime one-one break right!" - an F-5 snuck into formation. Dave was staring at the radar instead of looking out, had to fall out of formation, and ended up at the back instead of leading from the front. Mission successful, but nothing like he planned. Dave: "The outcome was still really good... except it was nothing like I thought it was going to be." Lesson: You're planning for the success of the outcome, not how you're going to do it. The most important attribute in a leader is humility. To be effective, you must be able to listen, learn, be flexible, and admit you're wrong sometimes. One of the biggest issues they deal with when working with leaders is ego and/or the inability to be humble. As leaders, we need to be self-aware enough to realize when our ego is getting the best of us. And surrounding ourselves with people who will help us know when that is happening as well. Be Fluid with Plans, Deliberate with Outcomes - Be really fluid and loose with plans, but deliberate about aligning the team on outcomes. Dave grew up as a control freak, OCD planner. Dave: "In life, it's just not how life works... If you can align on the mission and outcome, and you are very open-minded that there are a lot of different ways to get there, you're far more likely to be successful." The military saying, "The enemy gets a vote." Ryan's quarterback coach after an interception: "He's on scholarship too, you know?" Process: How You Create It Matters Most - Process is important, but how you create it matters most. If you agree on the outcome, the conversation should be less about agreement, more about "When you talk about step one, what are you thinking? How does this lead to step two?" The process has to be organic. When you create it, you're more likely to maneuver around challenges. Book Dedication: Chris and Kat - Book dedicated to Corporal Chris Leon and his mother, Kat. Chris was a radio operator on Dave's 13-man Anglo team. June 20, 2006, Chris was killed by an enemy sniper in Iraq - first Anglican Marine killed there. Dave's son is Matthew Leon Burke - took Chris's last name. Chris's mom Kat is Aunt Kat to Dave's family. Dave: "I always say I really deep down wish I didn't know Kat, because that would've meant Chris came home and life just went on. But that's not what happened." Chris taught bravery. Kat taught strength. Top Gun Reality: It's About the Team - 1986 Top Gun most impactful movie on Dave's life at 14. But the movie depicts a lone wolf. Marine Corps teaches: Your contribution to the team matters most. A really good pilot who's self-centered will do more damage than a slightly less capable pilot who's a real team player. Dave: "If there's ever a team sport, it's going into combat... It's not about you. It's about the team." Trust: Action, Not Description - Echelon codifies relationships: Trust, respect, listening, influence. Trust is the cornerstone. Dave: "If you don't trust me, I could be good at so many things. If there is a trust gap, there's going to be a problem in the relationship and team." Trust is action you take. Ego: The Universal Challenge - When Echelon works with companies, challenges are almost always connected to ego. Dave: "Our egos tend to wreak havoc at each level of organization." From birth, the ego drives us down the wrong path. When debating plans, ego says, "You're right, he's wrong." Building good leadership is managing egos. Dave: "Humility is the most important attribute in a leader. All the attributes, humility is number one, and we don't waffle on that." Humility Enables Everything Else - Dave worked with the biggest, toughest SEALs. Attribute most critical to success: humility. Ability to listen, learn, be flexible, change, admit you're wrong, and go with someone else's plan. It even affects fitness. Humility touches everything. Doesn't diminish other attributes, but allows you to strengthen them. Teaching Humility: Subordinate Your Ego - You can't tell someone with a big ego to be humble. Dave: "The biggest challenge with someone else's ego is not their ego. It's your ego's response to it." Most counterintuitive thing: If you clash with Ryan, Dave has to subordinate his ego to Ryan's. Lower your ego: "Hey Ryan, I've been pushing back hard, I realize I'm not listening." Natural reaction: Ryan's ego starts to drop. Over time, collaborate more. You connect success to the ability to control the ego. Dave: "Humility is the measurement of how much control you have over your ego." What you give is usually what you get. It's reciprocal. Care About Team More Than Yourself - When your people see you working hard to clear paths or block an egomaniac boss, they'll run through walls for you. Outcome of a good relationship: You care about the team, the team cares about you. That selfless act shows you care about them more than yourself. Dave: "That's how you show that you care about them more than yourself, and that's what a leader's job is, to care about the team more than you care about yourself. That's parenting, that's marriage." Extreme Ownership - Book Extreme Ownership changed Dave's understanding. When you take ownership, take ownership of everything. Caveat: Not things you literally don't control. But you have ownership over everything, even just how you react. After Chris was killed, Dave said, "That's war, nothing we can do." Problem: When he embraced it wasn't his responsibility, it meant he didn't have as much to change. Should have asked: "What is everything we can do to make sure this doesn't happen again?" The tendency is to undershoot ownership. Try to take it to the extreme. If you can take ownership of everything you can control, you get more influence over the outcome. Detachment: A Superpower - Dave: "Detachment is a superpower" - (1) almost nobody can do it, and (2) if you can, it's massively influential. Detachment is being in control of emotions. When overwhelmed with priorities and pressures, you tend to get emotional. When you react emotionally, you make bad decisions. Learn the skill of detaching - not to be devoid of emotion (we're human), but don't let emotions dictate. Get Away from Problems to See What's Causing It - When a problem occurs at work, you tend to focus on it, go into it. It seems good but is often wrong. You should get away from it, detach. Getting away lets you look around and see what's really causing it. Military example: The enemy is shooting at you; the tendency is to focus on that. Usually bad because they're hoping you do - then they send a flanking maneuver. If you detach, step back, you'll see the flanking maneuver coming. Be able to see the future - that's the superpower. Know Your Red Flags - Intervene Early - You have to understand where you are escalating your emotions. Know your personal red flags. Most people don't go zero to 100. Long day, flight delayed, bad meeting - little things tick up, so zero is actually 4 or 5, which means dirty dishes put you to 7. When Dave gets frustrated, traps tighten up. Some people's nose turns red. If you're at level 8 and someone says, "calm down," it makes it worse. But if at level 1 or 2 and you intervene, you're in control. What an adult does: "I'm an emotional guy, but I have awareness of where I am. If I'm a 4, I gotta intervene then." If at level 10, detaching is not gonna happen. That's the difference between kids and adults. Dave: "You are much more likely to have a hard time controlling your emotions, ironically, with people you care about the most." Quotes: "You're planning for the success of the outcome, not how you're going to go about doing that, because things get in the way." "Humility is the most important attribute in a leader. All the attributes. Humility is number one, and we don't waffle on that." "The biggest challenge with someone else's ego is not their ego. It's your ego's response to it." "Detachment is a superpower." "You are much more likely to have a hard time controlling your emotions, ironically, with people you care about the most." 01:16 Introducing Dave Burke 02:21 Dave Burke's Top Gun Experience 05:23 Lessons Learned from Military to Everyday Life 07:56 The Importance of Flexibility in Leadership 13:07 The Need to Lead: Dedication and Personal Stories 16:58 The Realities of Teamwork in Combat and Business 21:03 Building Trust and Relationships in Teams 26:04 The Role of Humility in Effective Leadership 31:03 Understanding Ego and Humility 31:50 Subordinating Your Ego 33:38 Challenges of Teaching Humility 34:07 Personal Experiences with Ego 39:20 The Power of Ownership 42:57 Detachment as a Superpower 52:58 Advice for Young Leaders 57:26 Conclusion and Key Takeaways
Go to www.LearningLeader.com for full show notes The Learning Leader Show with Ryan Hawk This is brought to you by Insight Global. If you need to hire 1 person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world have the hustle and grit to deliver. www.InsightGlobal.com/LearningLeader Guest: Dakota Meyer, a United States Marine Corps veteran and Medal of Honor recipient. At just 21 years old, Dakota's actions during the Battle of Ganjgal in Afghanistan saved many lives when he repeatedly went against his orders and drove into a Taliban ambush zone to rescue trapped soldiers. He became the first living Marine in more than 40 years to receive the Medal of Honor. Today, he's a firefighter, entrepreneur, and New York Times bestselling author. Dakota is dedicated to developing leaders who can handle crisis and complexity. In our conversation, you'll hear why Dakota believes his most heroic day was actually his greatest failure, what he was feeling the day he received the Medal of Honor from President Obama, and his practical blueprint for bringing our divided country together. Notes: The Three-Phase Life Cycle - Dakota's framework for wisdom: "You have an obstacle you face. You have to get through that obstacle and become better from it. And then the third piece is you have to share how you got through that obstacle." Leadership vs. Responsibility - "Leaders are just people too. You can lead from anywhere in an organization... Leadership comes in many forms." True leadership means choosing where your loyalty lies - with the people you're responsible for or with protecting your own position. September 8th, 2009: Leadership Failure - Dakota frames his Medal of Honor actions as "an absolute story of leadership failure at its best" - multiple levels of leaders avoiding responsibility while he went against orders to save his teammates. The Loyalty Question - "Where does their loyalty lie? Is it in the people that trust them to lead them and to protect them? Or is it in the organization in order for themselves to keep getting promoted?" This fundamental choice defines every leader. Risk vs. Results - "Organizations and leaders today are so risk-averse that risk comes before results... You can't be successful, do hard things, and stay comfortable and be safe. In no world does that exist." Mental Health Reality Check - Dakota challenges current mental health approaches: "We're giving people no hope because we're trying to accommodate their emotions and not bring them back to reality and logic." He distinguishes between trauma that needs addressing and self-induced mental health issues through poor choices. Love as Choice, Not Emotion - "Love is not an emotion. Love is a choice... If you love me, you're going to always help me be the best version of me. That doesn't always feel good." Accountability and Fatherhood - As a father of two daughters: "I can't be anything that I wouldn't let anybody else be to them... You set the bar for what they're gonna accept and what they're not gonna accept." The Civil War Warning - "America doesn't need a Civil War. What we need is to vote, to lead, to speak up in schools, to teach our kids history, truth, kindness with strength, and how to disagree without violence." The Ambush - When his team walked into an ambush, promised support assets (air support, mortars, quick reaction force) weren't available due to rules of engagement restrictions. When Lieutenant Johnson called for artillery support, saying, "If you don't give me these rounds right now, we're going to die," the response was "Try your best." The Decision to Act - Dakota requested permission to help multiple times and was denied each time. He finally went against orders with his driver, Staff Sergeant Rodriguez Chavez, making four or five trips into the valley over six hours to evacuate wounded and recover bodies. The Human Cost - Dakota describes the helplessness of watching Afghan soldiers get "mowed down" while running toward his vehicle for rescue. He performed basic life-saving measures, loaded wounded in trucks with the dead on the bottom and living on top for triage priority, and ultimately recovered some of his fallen teammates. The Immediate Aftermath - Dakota put his teammates in body bags, flew them home, then immediately returned to cleaning his truck and helping Afghan soldiers with their dead. He went back to his base alone - the only survivor of his four-man team. Mental Health Crisis - Dakota developed a destructive cycle: daily drinking (depressant), massive caffeine intake to compensate, creating anxiety and amplifying trauma. He was surrounded by people who only wanted to discuss trauma and war stories, preventing healing. Suicide Attempt - Dakota reached a breaking point where he held a gun to his head, but it wasn't loaded. This became his turning point - he made a commitment to either "rack it back and go ahead and do it, or go out and find a way to get through this and start living a life worthy of their sacrifices." The Path Forward - Recovery came through accountability rather than accommodation. Dakota emphasizes that while trauma needed addressing, he was "amplifying and feeding the problem, not the solution" through his choices. Real vs. Perceived Heroism - Dakota challenges the hero narrative: "I am an example of the potential that's in every human being... If they believe in a cause that's bigger than themselves, and they love people so much that they're willing to do whatever it takes to stop the suffering." Daily Character Building - "You don't just wake up and do the hard thing. It starts every day. Do you get up when you say you're gonna get up? Do you do what you say?" The Medal of Honor action was simply "upholding my end of the deal to my teammates and to my country." Being a Great Dad - Dakota sets an extremely high bar as a dad: "I believe that if your daughters start dating shitty and weak men, it's because you are a shitty and weak man." He sees fatherhood as the ultimate accountability. Unity through Truth - His current focus: "I just want to bring people together... I wanna put hope back in the world through truth." He believes in finding common ground with anyone through genuine connection and curiosity. Education vs. Knowledge - Dakota distinguishes between theoretical education and practical knowledge: "There's a difference between education and knowledge... those who can't do, they teach. We need more that have done teaching." The Power of Love - His core philosophy centers on love as action, not emotion: "Love is limitless... there's no expiration date" compared to hate and negativity, which "there's an expiration date on." Practical Application Leadership Loyalty Test - Before making decisions, ask where your primary loyalty lies: with those you lead or with your own advancement Risk-Taking Framework - Understand that meaningful results require accepting risk and discomfort Mental Health Approach - Address trauma while taking responsibility for choices that amplify problems Daily Character Development - Build integrity through small daily commitments before facing major challenges Connection Over Division - Seek common ground through curiosity and questions rather than attacking opposing viewpoints
Go to www.LearningLeader.com for full show notes The Learning Leader Show with Ryan Hawk Morgan Housel is the New York Times Bestselling author of The Psychology of Money, Same As Ever, and The Art of Spending Money. His books have sold over 10million copies and have been translated into more than 60 languages. This is brought to you by Insight Global. If you need to hire 1 person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world have the hustle and grit to deliver. Notes: Morgan dedicated The Art of Spending Money to "Kellie the Unicorn" (his sister Kellie) after she was diagnosed with colon cancer and asked him to fulfill her long-running joke request. Sometimes book dedications "mean nothing to the reader, but they can mean everything to the author." People Who Bet on You - Brian Richards (Motley Fool boss) bet on Morgan when he didn't have to, providing unconditional support for a mediocre college writer. Craig Shapiro (Collaborative Fund) pursued Morgan for months to join his tiny VC firm as a full-time blogger when it wasn't a business necessity. What money can't buy - Morgan once heard a story from a priest that he'll never forget… It's from a priest who delivers the last rites in hospitals. He described the difference between what kids say to their parents when they're about to die. The priest tells them to tell their parents what they're most grateful for… In families with lots of problems, the kids usually talk about something that costs money. In the best families, the ones with solid relationships, the kids say the same thing every time. “Thank you for believing in me.” Making vs. Spending Money - "There are literally tens of thousands of books written on how to make money... There are virtually no books written about how to spend money." Most people assume spending needs no guidance, but wealthy people often demonstrate this isn't true. The Internal vs. External Scoreboard - Donald Crowhurst (fake sailor who killed himself seeking external validation) vs. Bernard Moitessier (expert sailor who quit before winning to avoid attention and live authentically). Modern society pushes us toward Crowhurst's external validation while we actually want Moitessier's internal satisfaction. The simplest formula for a pretty nice life: independence plus purpose. The independence to do what you want, and the wisdom to want to do meaningful things. Chuck Feeney's Wealth Example - The duty-free store billionaire first lived the stereotypical rich lifestyle, realized he didn't like it, then chose to live modestly and give away $10 billion. "I was happy when I was giving money away, and I was not happy when I wasn't giving money away." Every Dollar of Debt - "Every dollar of debt that you have is a piece of your future that someone else owns." Debt narrows the range of outcomes you can endure in an unknowable future. Money and Happiness Research - Recent studies show that earning more money only helps if you're already happy, joyful, and content. For depressed, anxious people, more money doesn't improve well-being. "It leverages whoever you are in either direction." What Money Can't Buy - The book is "40% about how to spend money to make yourself happier and 60% about realizing what money cannot do for you." Relationships, health, and personal fulfillment must come first. “Comedians are the best thought leaders because they understand how the world works, but they want to make you laugh rather than making themselves feel smart.” "Nobody gives a shit about anything other than how you make them feel." Vacation - Morgan realized while building sandcastles with his kids on the beach in Maui (10/10 experience) that building Legos at home with them was almost as good (9/10). The real value was "uninterrupted time with my family," which required travel to avoid daily distractions but pointed to what actually mattered. Ambition - Morgan's career drive crystallized while kayaking past $25 million mansions on Lake Washington in 2010: "I need to work harder. I want one of those one day." This wasn't envy but ambition - though he notes the line between inspiration and envy is thin, especially once you know the person. A high savings rate is not "saving" but is "purchasing independence." Each saved dollar buys freedom to handle life's unknowable future without someone else's schedule dictating his choices. Why Spending Is Complicated People try to fill emotional holes with material purchases Society tells us what we should like, which may not align with our actual preferences We chase peer comparison rather than personal satisfaction We overestimate the social rewards of nice possessions The Independence Framework Save money not for retirement but for freedom to handle uncertainty Debt narrows your options when life throws curveballs Independence means being able to do what you want, with whom you want, for as long as you want The Internal Scorecard "No one's watching. No one's thinking about you." When people notice your possessions, they're either imagining themselves having them or envying you for them Neither response gives you the social validation you're seeking Use money to buy independence rather than others' admiration Relationship Investments Focus on what creates "uninterrupted time with people you love" Consider how purchases enable deeper connections (bigger kitchen for family dinners) vs. impressing others Remember that belief and support matter more than material provision Purpose Morgan's purpose became clear the moment he became a father: "There. That's it... I don't matter anymore. That's the only thing that matters right there." Purpose can be parenthood, work, religion, or community, but it needs to be bigger than yourself. "Comedians are the best thought leaders because they understand how the world works, but they want to make you laugh rather than making themselves feel smart." They deliver profound psychological and social insights while focusing on how they make you feel, not their own status. Regret -- Gerontologist Carl Pillemer interviewed 1,000 Americans aged 90-100. Not a single one said, "I wish I earned more money" or "I wish I worked harder." Nearly all said "I wish I spent more time with my kids" and "I wish I were nicer to my spouse." Inspiration vs. Envy -- Morgan credits James Clear as inspiration for "The Psychology of Money" and describes him as incredibly successful yet humble and kind. This creates pure inspiration without envy, unlike other successful writers whose personalities trigger competitive feelings.
Go to www.LearningLeader.com for full show notes The Learning Leader Show with Ryan Hawk This is brought to you by Insight Global. If you need to hire 1 person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world have the hustle and grit to deliver. www.InsightGlobal.com/LearningLeader Ryan Petersen is the founder and CEO of Flexport, a technology-driven global logistics company. He's a leading voice in supply chain innovation and has been at the forefront of solving major trade and shipping challenges worldwide. Notes: “Arrogance is its own form of stupidity.” The Tweetstorm That Saved Christmas: Ryan shares the now-legendary story of how he rented a boat, brought tacos, and took another high-powered CEO with him to tour the Port of Long Beach during the supply chain crisis. His viral Twitter thread sparked immediate action, California Governor Gavin Newsom called within hours, and the policy changed shortly after. A masterclass in “doing the thing.” Frontline Obsession & Gemba Walks: Why Ryan frequently travels the world (visiting 19 countries last year) to meet employees and customers. He explains the power of Gemba walks, being physically present on the frontlines, and how it shapes his leadership. How He Runs Flexport: Ryan's leadership playbook includes: Managing through writing. Every one of his 26 teams writes a six-page memo monthly, followed by deep conversations. Daily conversations with 30-40 employees to stay connected. Living Flexport's values: Empower Clients, Play the Long Game, Act Like an Entrepreneur, Commit to the Vision, Ask Why 5 Times. Leadership & Decision-Making: He shares his “must-haves” for hiring leaders: Relentless Work Ethic Intellectual Curiosity Humility (“Even wise people are wrong 30% of the time.”) Reliability Charisma Lessons from Mentors: Ryan talks about advice from Paul Graham (Y Combinator) and Brian Chesky (Airbnb), including how gathering your top leaders in person sparks innovation and alignment. Hard Decisions & Mistakes: He candidly discusses Flexport's CEO transition gone wrong, hiring Dave Clark from Amazon, and what he learned from that difficult chapter. Personal Growth & Life Philosophy: Ryan shares his approach to lifelong learning, inspired by Charlie Munger and René Girard. He emphasizes reading widely, asking questions, and choosing role models wisely. "We're all imitative people. Choose your role models wisely." “We're making global trade as simple and reliable as flipping a light switch.” “Even wise people are wrong 30% of the time. You must stay humble.”
Go to www.LearningLeader.com for full show notes The Learning Leader Show with Ryan Hawk This is brought to you by Insight Global. If you need to hire 1 person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world have the hustle and grit to deliver. Go to www.InsightGlobal.com/LearningLeader Guest: Blaine Anderson is a dating coach and matchmaker. She's helped more than 3,000 happy clients attract and build long-term relationships. Her work has been featured in the New York Times, the Wall Street Journal, Forbes, and she earned a deal with Mark Cuban on Shark Tank. Notes: Someone asked Charlie Munger… How do I get a great wife? Deserve one. The best way to find a good spouse is to deserve one, he often said. In business, this translates to working hard and behaving with integrity consistently over time. “To get what you want, you have to deserve what you want.” What is the #1 reason you don't get a second date? You talk about yourself too much. When you go out to eat with someone, what percentage of the time are you talking? Aim to talk 30% and listen 70%. The reason we don't get the second date or the follow-up meeting with the prospect is because we are talking too much. Pull conversational threads: Avoid rapid-fire questioning by following up on answers with related questions. Share brief personal connections to create dialogue rather than interrogation. "You want to pull the conversational thread... ask a follow-up question about that same thing. That's where you can start having a conversation." Marketing your trajectory matters: People want to know you're going places. Share your goals, dreams, and aspirations authentically to demonstrate upward momentum. "You want to find the balance of sharing things about yourself that indicate you are on an upward trajectory... from a place of getting to know one another." Nice guys need boundaries: Being overly accommodating to people you barely know signals weakness. Hold boundaries and don't put others before yourself too quickly. "The general problem with the nice guy is he's putting other people before himself, including people he doesn't know very well." Confidence must be genuine: Authentic confidence comes from actually becoming confident through mastery, not just faking body language. Get genuinely good at something. "You have to become that... get really good at something... picking something in your life and getting really good at it is gonna help you build confidence." Don't rush to the close: Whether in dating or sales, focus on building connection and trust before asking for commitment. The close is the period at the end of a long sentence. "If you approach a woman or you approach a deal and you're just trying to get to the final step... you're going to rush through a lot of the important and essential steps." High-value people are in demand: Present yourself as someone others want to be around. People are naturally drawn to those who appear sought-after by others. "We want the thing that's in demand. We want the thing that other humans recognize as high value." Genuine curiosity creates connection: Being authentically interested in others' experiences is a powerful form of respect and love. Ask questions that take conversations deeper. "Your underlying emotion is important... becoming a genuinely curious person who is interested in meeting another human." Physical fitness affects confidence: Looking and feeling good about yourself impacts how you show up in every interaction. Invest in your physical health. "You gotta feel good about how you look... who wants to partner up with a slug? Nobody." "You should always be dating your partner, whether it's your first date, your 40th date, or you've been married for 40 years."' "The close is the period at the end of a very long sentence." "Deserve one." - Charlie Munger's advice on getting a great spouse Women want 3 things - social status, to be desired, flirty/fun… They want an optimist. If things aren't going well, look in the mirror. Take accountability. Her Twitter profile picture. Show the whites of your eyes. Smile. She has two tattoos. Omega is her middle name. Cactus for Tucson, AZ. How to build genuine confidence? Get good at something. Become an expert. Work really really hard. Be in great physical shape. It's hard to be confident if you don't like how you look. Sounds harsh, but it's true. Confidence comes from evidence. Create some evidence for youself by consistently working hard and getting great at something. That confidence will ooze out of you wherever you go. Shark Tank. Scary, anxious, nervous. Did a deal with Mark Cuban. Advice - If you're building a business, listen to what your customers want. What does your ideal client want? Build that.
Go to www.LearningLeader.com for full show notes The Learning Leader Show with Ryan Hawk This is brought to you by Insight Global. If you need to hire 1 person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world have the hustle and grit to deliver. Go to www.InsightGlobal.com/LearningLeader Jim Murphy is a mental performance coach for some of the most accomplished professional athletes in the world. Formerly a professional baseball player, he now focuses on helping others. You may have heard of him if you were watching the Philadelphia Eagles' playoff run last season, and star wide receiver AJ Brown was reading Jim's book Inner Excellence on the sideline between offensive series. Notes: The first 11 days of 2025, Inner Excellence (originally published 16 years ago) sold about 25 copies… What happened on January 12? AJ Brown was shown on TV reading it in between offensive series. It then sold 200,000 copies in 20 days. Fear is a concern about the future. Give the best of what you have today. Be present. Heart, will, spirit = the deepest part of you When we're at our best, there's no thought of self. 5 greatest needs That we have value Love and acceptance Integrity Purpose beyond self Growth Dick Vermiel's coaching style - Coach the person first. Then the sport (or the thing you're doing). The same is true for any leadership role. People won't care what you think unless they know you actually care about them. 4 Daily Goals Give the best of what you have today Be present. Fear is a future thing. Be grateful Focus on what you can control Anxiety is a mind with too many thoughts and concerns. Need to face our fears. 3 Key Areas: Belief - expand what you think is possible. Freedom - play like a kid (let it rip). Focus - Be fully present Status vs amazing experiences. Love is the most powerful force in the universe. Joy comes from love. Love can come from weaknesses. Ego - Always comparing, creates a fear of screwing up Rory McIlroy – Didn't care if he made the cut at the US Open. Played free and made a few birdies at the end of the second round and made the cut. Jim's Dedication: “My father, Donald C. Murphy. The one who greatly influenced me to think deeply about what to love and what to let go of. I love you. See you soon.” His dad worked on the Apollo 11 mission. The first lunar landing. Grade yourself on presence. 4 daily goals. Rate them 1-10. Anxiety is a sign that someone isn't present. Jim has always struggled with being self-centered. Be non-judgmental. Share unconditional love. Ricky Scruggs - Former teammate and roommate in pro baseball. He invited me to the desert in 2003. Led me to take the risk to leave the safety of family and friends to pursue a meaningful life. What about for those people who say your stuff is "woo-woo?" “I get paid to help people perform better. And that's what happens when you work with me.” “My whole life, I obsessed about being a superstar, being rich and famous. What I now realize is what I've always wanted was to feel fully alive. I've realized since that what I always really wanted was to feel fully alive. That's what Inner Excellence is about. Pursuing a full life and letting everything else be added. We're created for relationships." Among Jim's strengths is that he listens and doesn't judge. That's what many people want. “I have this one client, a pro athlete. He said, ‘Jim, I smoke, I gamble, I drink. I do all these things, but I don't think you do all those things. Do you think we can work together?' I said, ‘If you don't judge me for not doing those things, I won't judge you for doing those things.' We became great friends.” Resonance Key #3 - Love Your Opponent. “The opponent is not the enemy– they're our partner in the dance.” – Phil Jackson
The Learning Leader Show with Ryan Hawk Go to www.LearningLeader.com for full show notes This is brought to you by Insight Global. If you need to hire 1 person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world have the hustle and grit to deliver. www.InsightGlobal.com/LearningLeader Larry Connor is an entrepreneur, non-profit activist investor, and adventurist. In business, he is best known for founding The Connor Group, a real estate investment firm, and growing it from $0 to $5 billion in assets. Outside of work, Larry lives an adventurous life. Within a 12 month period Larry did something that had never been done before. He completed 3 dives to the deepest part of the ocean (the Mariana Trench) AND traveled to the International Space Station as an astronaut. In addition to that, Larry is a private pilot and was part of a Le Mans racing team that has won championships. “At The Connor Group, we don't have, and never will have, a mission statement. We have culture. When you have the latter, the former is not necessary.” The culture is built on 5 core values, on which we don't compromise: Do the right thing People count Live the Circle of Success Think long-term, not short-term Relentless pursuit of excellence “We exist, quite simply, to be the best.” “We don't hire for experience. We don't hire for knowledge. We don't care where you went to school. We hire for personality traits. Especially in leadership roles. You have to have the big 6. You have to have all 6. They are: 1. Be able to motivate and inspire others. 2. Self-accountability and ability to hold others accountable in an honest, direct manner. 3. Organizational multi-tasking. The speed of the game is fast. 4. Cultural fit. 5. Grit. Doing the thing that others say are impossible. 6. Work orientation. If you want to come in at 8:30, take a 90-minute lunch, and leave at 4:30, The Connor Group is not for you. “People never outperform their own self-image. So aim high!” “Mediocre people don't like high achievers and high achievers don't like mediocre people.” “By definition, if you want to be exceptional, you have to be different. If you're like everybody else, you're going to end up like everybody else.” In 2008, Larry said, “We simply decided we weren't going to participate in the global recession.” 3 P's - People, Plan, Process People's performances are measured through daily, weekly, and monthly IAMs (Individual Accountability Meetings). Clear expectations and clear management. When I asked him about becoming a billionaire, Larry immediately jumped to the impact he's having on others. “There are far more important standards than money. How well have you treated your associates? Have you made them better people? How much have you done to help other people? Have you made a difference?” All of that is available to all of us regardless of us being a billionaire or not. The company headquarters are next door to a hangar that houses a working model of the “Wright B Flyer” - The Wright Brothers' first production airplane.
Go to www.LearningLeader.com for full show notes The Learning Leader Show with Ryan Hawk The Arena gives you direct access to some of the most respected coaching minds in the world. Led by HOFer Sherri Coale, Brook Cupps, Geron Stokes, and Eli Leiker. Leaders who have built winning programs, led at the highest levels, and shaped the next generation of elite performers. The Arena is a Learning Leader Circle for Coaches only. We are opening applications now for our first cohort. If you'd like to be part of it, CLICK HERE to apply. Once the cohort is full, we will be pausing applications. This is brought to you by Insight Global. If you need to hire 1 person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world have the hustle and grit to deliver. www.InsightGlobal.com/LearningLeader In Patient Pursuit of Greatness – In the spring of 2012, General McChrystal was teaching a leadership class at Yale. That's when he met Tony Reno. He said about the meeting, “Not many things materially affect my trajectory. But this time was different. What was different? Coach Reno.” The goal of the program: “Leave the jersey better than you found it.” The team creed, a pledge written by players on Team 142 (the 2014 squad), as they do at the start of every practice: “I vow to believe in the process, I am mentally and physically tough, I compete with passion and overcome any challenges. I stand tall alongside my family at all times, I challenge my brother, believe in him, hold him accountable. As I create my own path I always put team before myself, I strive for excellence on and off the field, I hold myself to a higher standard. I am a Yale football player.” Standards - Every player must recite the creed. The younger players are coached by the older players. The brick tradition - At each practice, one player presents his brick, then adds it to the others in the tunnel-- a visual reminder of the team's solidarity. Reno instituted the tradition to build camaraderie through candid reflection. Hero, Hometown, Hardship, Highlight. Someone who has impacted you. One word for the season. His players went to bat for him. On December 28, Casey Gerald '09, a cornerback, and 63 other former players sent a letter endorsing Coach Reno's candidacy to athletic director Tom Beckett, and later to president Richard Levin and provost Peter Salovey. 12 days later, he earned the job. Gettysburg Retreat: Yale's football team takes an annual retreat to Gettysburg with McChrystal to focus on leadership, bonding, and team culture. Presidential Leadership - Lead people, but don't do it for them. When his players host recruits, they will tell Coach Reno if their character aligns with being a Yale football player. Coach Reno names a player of the day for each practice. The one who lives out their values and the Yale football player creed. Life/Career advice - Help you become the best version of yourself in all you do. Make you an elite leader. Maximize you as a football player. Help you find your passion.
The Learning Leader Show with Ryan Hawk Go to www.LearningLeader.com for full show notes This is brought to you by Insight Global. If you need to hire 1 person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world have the hustle and grit to deliver. www.InsightGlobal.com/LearningLeader Katie Gatti Tassin is the author of the "Money with Katie" newsletter and podcast, both acquired by Morning Brew in 2022. Katie provides fresh personal finance advice with a unique outlook, coupled with deep, self-taught knowledge. Before founding Money with Katie in 2020, she worked professionally in marketing and user experience design for Southwest Airlines, Dell Technologies, and Meta. She's the author of Rich Girl Nation: Taking Charge of Our Financial Futures. Notes: If you're not curious about it, you're not going to give it your all. But if you are, you can become relentless. Chase your curiosity and obsessions with great rigor. That passion and love for whatever the thing is can lead to big opportunities in your life. Do you want 100% of a grape or 25% of a watermelon? Advice Katie got when she was considering accepting the offer to be acquired by Morning Brew. The importance of having a coach. Katie talked about the life-changing impact her coach, Elizabeth, has had on her. Ambitious, motivated people who have high standards need help, too. In fact, maybe as much as anyone. It's worth it to invest in yourself and find a person to talk with 1 on 1. Parents - High expectations, straight A's or bust. Driven, hard to turn it off. The Morning Brew acquisition - Money with Katie. Worked at Meta and did Money with Katie at the same time. Left for the acquisition. Austin Rief (CEO) DM'd her on Twitter and made an offer during their first 30-minute conversation. Big lesson - Your IP is everything. Book Dedication - “To the anonymous guy who 'works in finance' that used to relentlessly comment on my nascent website in 2018, urging me to quit writing about money and 'keep it to myself. I hope you're well." Acknowledgments - “Mom, for all those quiet days spent sitting on the floor of the Lents branch library or wandering the stacks at Barnes & Noble. Dad, for spending your time after work at the kitchen table with me every time my homework involved numbers, and for being my number one fan.” How much money do you need to be financially free? Katie breaks down the 4% rule, why it works, and how it can be personalized and optimized for each person's retirement needs. High Standards Can Be a Double-Edged Sword – "I am an incredibly driven person because of the people who raised me... But I also have a really hard time with turning it off. I can become very narrow-minded and obsessive about the things that I'm doing." Turn Critics Into Fuel – Katie dedicated her book to an anonymous finance professional who told her to "quit writing about money" and "keep it to herself." Sometimes the best fuel comes from those who doubt you. Money Transparency in Families Creates Advantages – Katie's parents openly discussed finances, including sharing their income. "I never really thought of it as something that was taboo... made it a lot easier for me now as an adult." The Power of Life Coaching for Entrepreneurs – After initial skepticism, Katie found a life coach who told her, "You are way too in your head. You are way too concerned with the minutia. You don't even know where you wanna go yet." Intellectual Property is Everything in Negotiations – "Your intellectual property is the most valuable thing that you are negotiating over... The primary value of the thing that I'm spending 60 hours a week working on needs to be accruing to me." The 25x Rule for Financial Freedom – Based on the 4% withdrawal rule: "Once you have accumulated 25 times your annual spending... You should theoretically be able to use 4% of that amount every year, withdraw it, and live on it." Marriage Changes Everything Financially – "Marriage is the most legally significant thing you will do in your life other than die, and you don't get so much as a leaflet about how your rights have just changed." Prenups Aren't About Distrust – They're about legal protection, especially for anyone who might leave the workforce. "If you spend decades out of the workforce... You need to ensure that if your partnership ends someday... You will have a certain amount of income." Desire Drives Excellence – "If you're not curious about it, you are not going to give it your all... There is such a difference in outcomes. If I am really into something that I'm working on, it's gonna be second to none."
The Learning Leader Show with Ryan Hawk Go to www.LearningLeader.com for full show notes This is brought to you by Insight Global. If you need to hire 1 person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world have the hustle and grit to deliver. www.InsightGlobal.com/LearningLeader Tom Ryan is the head wrestling coach at Ohio State University. In college, he wrestled for perhaps the greatest wrestling coach of all time, Dan Gable, at Iowa, where he was a two-time Big Ten champion and a two-time NCAA All-American. As a coach at Ohio State, he's won numerous national coach of the year honors, has coached more than 75 All-Americans, and led the Buckeyes to a national championship in 2015. We filmed this in his office in Columbus, OH, after spending the morning watching some of his championship wrestlers practice. It was one of the coolest days I've had in a long time. Notes: “My first workout after driving from Syracuse to Iowa was a soul-cleanser. I collapsed in my car outside the arena. I couldn't stop crying.” "It was a line in the sand moment for me. Where are you going or staying? Because I could have turned around, I could have went right back. But it was this sense of knowing that you were in the right place." It's amazing that Tom decided to leave Syracuse with no guarantee of even making the team at Iowa, let alone a scholarship. He shows up on day 1, and Coach Gable didn't even know who he was! Crazy. And then he goes on to earn his spot and become an All-American. Competitive Spirit from Early Age: "There's certainly an element of competitive spirit... even in second grade, we were on the playground... if you lose, you're fighting somebody. You just wanna win, you wanna win everything you do." Why go to Iowa? The Will to Be Great – "I wanted to be elite at something. And by trial and error, it was almost trial and error... I wasn't gonna end my career with not knowing how high I could climb." Key Learnings from Dan Gable: Emotional Control – "He wasn't a yeller. He wasn't a screamer... The reason why he didn't need to yell was his competence." Focus on Situation, Not Person – "It was never personal... He would focus on the situation and not you as a person. You never felt attacked. It was just bluntly, your single leg needs improvement." Balance of Freedom and Accountability – "Too much freedom. Not good... You can drive someone crazy with discipline and rituals and rules... It's just this happy medium." One of the most emotional moments in my 10+ years of recording this podcast, Tom shared the story of the day his 5-year-old son, Teague, had a heart attack and tragically passed away. The room went silent. And Tom went deep into the impact that it has had on him and his family. This is something I cannot imagine happening. I am grateful that Tom was willing to share and be so vulnerable. I love Tom Ryan, and I am lucky to have been in Columbus with him. The interview with Ohio State: "I wasn't their first choice... But ultimately, I was a leader that had learned. I learned under the best." He prepared extensively, attacked his weaknesses proactively, and wasn't afraid to discuss his faith. Chosen vs. Unchosen Suffering – The concept of "chosen suffering" came after experiencing unchosen suffering (losing Teague). "Wrestling has never brought me to my knees... I never got there in wrestling... but when I lost Teague in 2004, that I referred to as unchosen suffering." Chosen Suffering = Deep Love – "Chosen suffering is a fancy word for love because you will suffer the most for the things you love the most." The willingness to endure difficulty stems from profound love for what you're pursuing. Traits of Elite Performers: Ungodly Effort – "In all studies ever performed on elite behavior... one is an ungodly effort. And I think effort stems from... effort over time is a byproduct of deep love." High Capacity to Learn – Elite athletes have exceptional skill development abilities Living in Truth – "The capacity to live in truth. To really be honest with yourself and be okay with it... really strong self-assessment." Daily Discipline – "The discipline to do it daily... to work on your shortcomings and really be good enough to look in the mirror and say, I love you, but you got some problems." Being Coachable – "Most people wanna be coached until they're getting coached." Great performers actively seek feedback, while good ones want to be left alone. Three-Pronged Leadership Philosophy: Example – Walk the walk and display the behaviors you want to see Truth in Love – "Too much truth can demoralize someone... too much love, you're patronizing me. Stop it. Gimme the truth." Embracing Pain and Suffering – "We're gonna make decisions that weren't right... and we're gonna accept them and we're gonna grow from them." The 3 Success Pillars: Your Mind - Internal you. Where your thoughts originate. Your Relationships - Who you allow to influence your decisions. Your Environment - The setting that will build you or break you. The world doesn't care what we're after, nor does it care about our principles. It doesn't care about you or me, nor will it change for us. It doesn't owe us anything. The world is heading in a direction, spinning on its axis, and there's little we can do to change that. What we can change, however, is what we do. We can control our direction. We must continuously develop our core and worldview to help us navigate the temptations of the world. What happened on the morning of April 23, 2024? Coach Ryan had been on his way to OSU for an early morning workout with colleagues when his SUV, traveling at about 65 miles per hour, struck the semitrailer. Physical Trauma vs. Emotional Trauma – "When we lost Teague, I was healthy, I was physically healthy, I was mentally healthy... when I hit this tractor trailer at full speed... the physical trauma that occurred was surreal. And I wasn't ready." "I went into a terrible depression... I was sad when I lost my son, but I wasn't depressed... But in this, I was suicidal for a little bit." Coach Ryan openly shared his mental health struggles with family and got help. The #1 indicator of sustained success is emotional control. Two-word mantra — keep working. Physical Suffering as Mental Training – "Every single time I bike, there comes a moment in the bike ride where I realize I'm a sissy... there's a humbling, there's humility piece that you get from suffering." Choose the Hard Thing - "I can always come up with an excuse why I'm not gonna do squats... And then I have to pause and say, dude. Get under the bar... getting under the bar... builds confidence for everything else in life." (that was from me) Discipline as a Superpower – "Discipline is a superpower. It's available to everybody." The transferable skill of choosing difficulty when you don't want to.
The Learning Leader Show with Ryan Hawk Go to www.LearningLeader.com for full show notes. This is brought to you by Insight Global. If you need to hire 1 person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world have the hustle and grit to deliver. Go to www.InsightGlobal.com/LearningLeader Notes "Average players want to be left alone. Good players want some coaching. Great players want the truth." It is not a company's job to give work-life balance to someone. And he is not balanced. He's on 24/7. It was refreshing to hear the real story from someone who is running a company. As Dr. Julie Gurner said on episode #538, “People will tell you in books that you have to live a 'balanced life,' but if we are completely honest, almost all great things are born from periods of imbalance.” Make the most of your 2% moments. 98% of the time, life is just happening… But every once in a while, you'll have the 2% opportunities. Like when he met his wife, or interviewed with Kendra Scott. It's on us as leaders to be ready to make the most of those 2% moments. Tom's relationship with Kendra: “We've been through so many hard things together.” Those hard times can forge a strong relationship, or they can break you. Remember that the next time you're going through something tough with someone else. It's an opportunity to fortify a relationship. Hiring - Play your position well. Know what you're good at. Don't have to like teammates, but do need to love them. Learn from mistakes. Work is like family. But you don't fire your family... Discipline comes from a place of love. Read: The Way of the Shepherd Goal maniac - After failing at his first job interview, he asked for another shot and showed up the next day with pages of goals. Tom's Strengths - immediate urgency, insatiable need to win, good problem solver, better when things are hard. How do you navigate slow walkers? It's hard. Need patience and thoughtfulness too. What are the must-haves to be hired as a leader with Tom? Good human. Win + Kindness + Compassion. Tom claims that he is not a good interviewer. Gets help from the team. It is a rigorous process. He wants people who have gone through hard things. "Living through struggle makes people better." Grit.
The Learning Leader Show with Ryan Hawk Go to www.LearningLeader.com for full show notes This is brought to you by Insight Global. If you need to hire 1 person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world have the hustle and grit to deliver. Go to www.InsightGlobal.com/LearningLeader Stanley McChrystal is a retired four-star general. Stan is the former commander of the nation's premier military counter-terrorism force, Joint Special Operations Command (also known as JSOC). His command included more than 150,000 troops from 45 allied countries. Since he retired from the Army, Stan has written multiple best-selling books including, Team of Teams, and most recently, On Character. The most crucial discipline is to think for yourself. To a sad degree, we're lazy. People comment on things they haven't watched or read, but have seen comments by others who align with their political party. They aren't thinking for themselves (this is why it's almost impossible to align completely with one political party for me). If you find yourself saying “I just do” or “that's what I heard,” that's not thinking. Being Obsessed – “I am convinced that few truly great achievements are reached by individuals with an impressive work-life balance, and the price of greatness, in a word, is great. In the end, I'm an advocate for obsession." The Ranger Effect – The value of unwavering standards.Created near the end of Vietnam when the Army had lowered its standards. They created 2 units of Rangers to raise the standard. It permeated the entire Army. How does a leader do this in Corporate America? Clearly establish expectations. You cannot have a “say-do” gap. The leader must demonstrate the values on a constant basis. BE what you want. Discipline to hold people accountable. “My major takeaway at almost 70 years old is conclusive. I wish I'd thought more, been more contemplative about my convictions, and been more deliberate about the person I sought to be.” Stan's mom — she died on New Year's Day 1971 at age 45. Stan was 16. Had 6 kids. Mary Bright McChrystal. Writes about her in the civil rights chapter. “I accept no belief or claim to truth automatically or unconditionally.” White Water Rafting – When the subject of America's involvement in Afghanistan arises, Stan is frequently asked, what he might do differently if given the chance to do it all over again. Answer: “Go white water rafting.” In Patient Pursuit of Greatness – In the spring of 2012, Stan was teaching a leadership class at Yale. That's when he met their football coach, Tony Reno: “Not many things materially affect my trajectory. But this time was different. What was different? Coach Reno.” Choosing to Lead – Leadership is not a title or position. It's a choice. “Embrace the suck” – “Why suck a little, when you can suck a lot?” Eat one meal a day. It's built on being undisciplined with food. If you only eat dinner, you can eat a lot for that one meal. Self-Discipline - Most important attribute for a leader. Wife Annie - Dependent on her. Kind, thoughtful, caring. Life/Career Advice: Have the discipline to decide want you want to be. Be intentional. LISTEN: Don't just talk. Be respectful. Don't be afraid to fail. Try it, get back up. Try again.
The Learning Leader Show with Ryan Hawk Go to www.LearningLeader.com for full show notes This is brought to you by Insight Global. If you need to hire 1 person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world have the hustle and grit to deliver. Go to www.InsightGlobal.com/LearningLeader Episode #632: Nick Huber is an entrepreneur who owns stakes in 11 companies, including a real estate private equity firm and several agencies. His portfolio of companies employs over 325 people living all over the world. Nick lives with his wife and 3 children in Athens, Georgia. He's the author of the book, The Sweaty Startup: How to get rich doing boring things. Notes: Sales is the foundation of Every Business. From Nick's mentor, Dan Cohen: “If you don't like sales, I suggest you give up now and go get a regular job. You're wasting your time.” “Life as an entrepreneur is sales.” To succeed in this world, you must have the cooperation of other people. The attributes of winners: Abundance mindset A sense of urgency Not afraid to stand up and call you out. The story of his VP of Finance, Kevin. He called Nick out on deals he tried to make while Kevin was on vacation. Make good decisions Aren't afraid to get their hands dirty and do the work The Four Fundamental Truths of Life 1. You can't do it alone. 2. You can't make people do anything. 3. Everyone in this world is selfish. 4. It isn't about you. So how do we use these four fundamental truths of life to get what we want? Sales. We sell ourselves and our ideas. We convince other people that their lives will be better if they trust us, work for us, buy from us, and more. Networking. Don't go to events telling others to help you. Become someone worth knowing. Do something of value that makes others want to come to you… The story about the guy wrangling carts on a cold night at the Walmart in Ithaca, New York Nick credits a lot of his success to his parents, Tim and Susan, for raising him around a dinner table of positivity and curiosity. They made him feel as if he could accomplish anything and taught him to see the world through a lens of opportunity. Change your mind: Nick has a note taped to his mirror in the bathroom that says, “Change your mind on something today.” The most valuable trait of an entrepreneur: A sense of urgency. Most people walk slow, think slow, move slow, and make decisions slow. They lollygag around life. No energy. No excitement. Do uncomfortable things. Make the calls. Start a lawn care business if you're a kid. Decision making - You have to practice it. It's a muscle Decathlon at Cornell - Brutally hard. 10 events. You never do your best in all of them. You take L's. Have to respond and go to the next event. Struggle with grace. Ego - Need to balance belief with humility. There are two types of people in the world. Those who are humble. And those that are about to be humbled. “You're interviewing for your next job every single day.” Hiring is like hunting. Always looking. Life/Career Advice: "Don't be a doctor or a lawyer. What game are you playing? What does winning look like? Most people aren't thoughtful enough about that."
The Learning Leader Show with Ryan Hawk Go to www.LearningLeader.com for full show notes This is brought to you by Insight Global. If you need to hire 1 person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world have the hustle and grit to deliver. www.InsightGlobal.com/LearningLeader Bert Bean is the CEO of Insight Global. Insight Global is a 4.3-billion-dollar, industry-leading talent and technical services firm based in Atlanta, GA. Bert started with Insight Global in 2005 as a Recruiter and has since worked his way up within the company, exemplifying Insight Global's “promote from within” culture. Sam Kaufman is the Chief Revenue Officer of Insight Global. Sam began his career as an entry-level recruiter in 2004, and he has earned many promotions throughout his career. I initially started working with Sam as his executive coach in March 2020, and then mid-2021, we formalized a bigger partnership with Insight Global, becoming the presenting sponsor of The Learning Leader Show, and we broadened my role working with leaders throughout the company. It's been so much fun. Notes Insight Global is a $4.3B business. Insight Global grew 9.2% last year, while the industry declined 9%. How is Insight Global winning while all other staffing firms are losing? A lot of companies will succumb to the idea that it's just gonna be a bad year, but our people are like, no, we'll just figure it out. We'll pivot. We'll move industries. We'll change accounts, we'll change our focus. We'll sell different services. And that's really what we've done. “Many in our industry are losing hope. That's not us. This is where we thrive.” "Our people's ability to show up, keep going, um, do new things, evolve, is really, I think it's second to none. And that's been a huge part of our story." The whole world is soft. We love leaders like Laura Downey. She's so driven, so hardcore. A beast. She's in Canada. She just reaches right out to me like we're old friends. If I could get a bunch of Laura Downey's, it's game over. Obsession: A through-point for the entire conversation was obsession. Being obsessed with caring for people. Being obsessed with doing hard things like running 20 miles to work. Being obsessed with how prepared you are for a big meeting. Being obsessed with your standards. Holding yourself accountable to them and others. The leaders who sustain excellence over time are obsessed with their craft. Potential over experience - “If you want to build a culture of commitment and care, you have to choose potential over experience.” Things to look for when promoting a leader: Hard decision making Strategic bets Simplifying complex problems “The most important skill as a CEO is getting to the truth. It's really hard because it's really scary. Normal humans find every excuse not to deal with harsh truths.” -- Ben Horowitz The baseball on Bert's desk from the Atlanta Braves is an example of what not to do. The overall brand of Sam Kaufman = CARE Hiring in India - One of our folks that's doing the interviews asks this individual if, if they want a bottle of water, gives 'em a bottle of water, and this person says, wow, of all the places I've been to interview, nobody's offered me a single drink of water or treated me like a human being. Bert: I grew up in a small town in Alabama and was a very average kind of kid. But my mom was always like, you can do anything you want. Don't ever let somebody tell you you can't. You can be you, you can be the fastest runner in the world if you want. Sam: I get in here at 5:30 every day because I have a couple thousand people that started where I started, and I am obsessed with the idea that they should have the best career ever. Bert: I think a lot of people don't ever get a chance to suffer on their own terms. Yeah. You know, like to, to enter the pain cave on their own terms. And that's a really cool thing to, to step into that and to figure out, all right, do you have the stuff or do you not? You know? And I think all of us deep down are afraid to answer that question. I just gotta know if I can do it. I have to know that. I like that challenge. I put in the work, I put in the training. And then when you do it, you're like, I knew I had that in me, and it just is so reassuring to me. Bert: I love a sense of accomplishment. I love a sense of accomplishment. Uh, I love that I can do something hard. I've always, you know, I lived in Yellowstone National Park for a summer in college, so I fell in love with the American West and I loved seeing mountains and being like, why can't I just stand on that? Sam: The last couple years, I've spent a few hours kind of every morning working what I need to be talking about and what does my voice sound like? And through the course of a couple years of working on it now, I gotta run a call with a couple thousand people this afternoon, and it's like, oh, I'll just go do that next because I'm, I'm ready for that. Sam: I'm a person they can count on when they need them. And that's what sales really is. And that's what sales will teach you. And so for, you know, for my organization, if I want my people to see that, I want them to learn that. Bert's Tattoo – Be The Light
The Learning Leader Show with Ryan Hawk. Go to www.LearningLeader.com for full show notes. This is brought to you by Insight Global. If you need to hire 1 person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world have the hustle and grit to deliver. Go to www.InsightGlobal.com/LearningLeader At 27, Anne-Laure had her dream job at Google. She quit. "Are you sure?" "No." She was focusing on a narrow vision of success. Anne-Laure was most curious about the brain, neuroscience, and why we think the way we do. She went back to school to learn more. Writing - First, to clarify thinking. Works as a forcing function for that. You need to create your own version of it. You do that by writing. The generation effect. You remember it better that way. Next, it created a magnet of people to her. The meaning behind the name "Ness" is "The state of being." Goal setting - What are the traps of linear goals? We think we know what we want. We assume we'll always want the same thing. The arrival fallacy. Think we'll be so happy when we get it, but usually we aren't. Instead focus on the process, the daily behaviors. And run continual experiments. Through those experiments, you'll probably figure out what you want to accomplish. Or you might even stumble into it. Practical goals - Was it useful? Focus on the process. There is nuance. How do you hold others accountable? It's more than just the number. Do the work to understand the nuance, the details behind the number. Too many managers are lazy. Collaborate with uncertainty. Understand why you're scared of it. Comes from a long time ago. That's no longer a thing. You don't just want your team to survive. You want them to thrive. Don't cling to the first obvious conclusion. Do more work. What about vision for a CEO? Instead of focusing on being #1 in the marketplace, focus on your approach. Your values, your mission. Focus on your company's daily behaviors more than beating someone else. Be curious and ambitious. Escape the tyranny of purpose. People are obsessed with finding theirs. People have more than one purpose. It changes over time. You can reinvent yourself. It can make people miserable if they haven't found it. I suggested that hers is what she has on Ness Labs website: "To help people become the scientist of their own lives." She said that it is for her work. Procrastination - Instead of getting rid of it, reframe it. Say hello, you're here again; what are you telling me? A tool for it: Triple check - Head, Heart, Hand. Her grandmother Oma was the final person she thanked in her acknowledgement. Moved from Algeria to France. Didn't speak the language. Her parents always encouraged her that she could do anything. Show up. Do it. Try. How do you keep going after the honeymoon of a new project or idea? Keep iterating and trying new things. Have others help you. Sergey Brin got tired of the ad business at Google, so he had someone else run it and he created a lab inside of Google for new ideas. Don't let anyone rob you of your imagination, your creativity, or your curiosity. It's your place in the world; it's your life. Go on and do all you can with it, and make it the life you want to live.—Mae Jemison, American engineer, physician, and former NASA astronaut
Go to www.LearningLeader.com for full show notes The Learning Leader Show with Ryan Hawk Episode #625: Anthony Consigli - Digging Graves, Playing Football at Harvard, Learning From Failure, Taking Big Chances, & Growing a Business From $3 Million to $4 Billion Anthony's great-grandfather came from Italy and he was a stone mason. He had 6 sons. He gave each a trade. His grandfather had a business mind. Then WWII came. 4 brothers went and fought. His grandfather and blind uncle stayed back to run the business. He brought his son into it (Anthony's dad) he was a heavy equipment operator. And did business leadership work after it. Hard Work: Born in 1967, 2nd oldest of 5 kids. Grew up in the 1970's remembering his dad always working 2 jobs including Saturdays as a heavy equipment operator in construction with side jobs at night, his mom as a night nurse with his grandmother watching them during the day. Hard work and work ethic were drilled into them by their dad, grandfather, and uncles who all were in construction. All had stoic personalities. Anthony started working full-time in the Summer, Saturdays, and school vacations in the 7th grade when he was 12. Cleaning the mortar off bricks from demolished buildings so that they could be reused, then digging and covering graves by hand at a bunch of local cemeteries. Chopping wood and burning the rubber off electrical wire from demolished buildings so we could bring the copper to the scrap yard for cash. It was not your typical childhood but I can see now it gave me incredible life lessons at an early age that allowed me to flourish in business and be a strong leader. Anthony was a gravedigger -I was a big part of the business because it was a consistent revenue stream. Regardless of a recession, people were going to die. For that reason, his dad and grandfather never wanted to give it up. Anthony dug them by hand, year-round. When I was in high school I was in charge of laying out the graves to be dug for the recently deceased. As the Catholic Church was not known for great record keeping the coordinates were often confused. I would cut the sod, save it and then start digging; 7.5' long, 4 foot wide, about 5.5'deep. I had to take 22 wheelbarrows of dirt and wheel them up a plank onto a truck as that was the displacement from the coffin and concrete box. One night the phone rang at the house. My dad yelled at me to tell me I had buried the body in the wrong place. He may have had a few expletives in there. The next morning, I spent the day digging a new hole, moving the box to the new grave, and then filling in both graves while the family watched. I tried blaming the priest but this was a losing battle. Lessons like this taught us accountability. Own it. Do what you say you are going to do and clean up your own messes. Dump Truck Story - When I was 14 I was helping to demolish the interiors of an old convent and we were throwing all the old cinder blocks into a dump truck. My grandfather didn't have anyone available to go dump the truck so he showed me the different lever and buttons; the clutch, the PTO, and gears, and told me where to go dump the truck. I knew a little about how to drive standard but had never driven a dump truck so he told me to leave it in first gear. I drove down the Main Street of the town with a long line of traffic behind me as I was going about 5 miles per hour. I got to the dump site, got the truck in position, enacted the PTO let my foot off the clutch, and got the dump body to start raising. I remember being so proud of myself. Like I had made it as a man. All of a sudden the truck jerked up violently and before I knew what happened the truck cab was in the air and the truck was upright vertically. I had forgotten to open the tailgate so the load had shifted and flipped the truck. There were no cell phones so I walked about a mile back to the site very embarrassed to call my grandfather. Construction has no shortage of occasions to be humbled as there are so many changing dynamics at hand all the time. But at the same time, being thrown into situations like this gave me this incredible tolerance for risk. It was embarrassing but you could overcome that embarrassment. 1997 - Anthony became the CEO. $3m business at that time. Anthony pushed for bigger work. 25 people at the company then. 2024 - $3.4B 2,400 employees. What happened? One big thing is a concept/book called Raving Fans by Ken Blanchard. Construction at the time was low bid, hard knuckles, people flipping the table, throw staplers. It wasn't friendly. It started to get more professional over time. “Raving fans makes sense to me. Apply how you treat people in hospitality to construction. We work hard on client service skills. Being really professional. There is so much repeat business. That was harder than I expected it to be. Clients were rewarding us work over and over again. We were nice people to deal with. Raving fans stayed with us. We've done a lot of jobs at Harvard or hospital systems. We've earned that reputation. I came into the business during a bad recession. That bruised me. I had to tell people I couldn't pay them. I worried about where money would come from.” The significance of their logo? The arch… The Arch is our logo and helps support these values. The arch is from the oldest surviving picture of our great grandfather who was a simple, hardworking, stone mason building this big stone arch. The arch denotes teamwork as you can't do it alone. It symbolizes forward progress, quality, and craft. All stuff we want to be associated with. Take Big Chances – We got through the first recession knowing we needed to be larger to be able to withstand the ups and downs of the economic cycle. We started taking some chances on some larger jobs with more demanding clients which was extremely stressful as we had no idea what we were doing. It was new territory. This is where all the humbling experiences as a kid like digging graves helped as it gave me the courage to take some risks. Failure isn't final and you can push through mistakes. Football at Harvard - Learned more on the football field than in any classroom. Discipline to a process. All the players at Harvard are there for the love of the game. I was admitted to Harvard with OK grades, but I could snap a football and block. I was surprised at the time Harvard accepted me. Looking back on it now, I should have been shocked as I was a meathead. At the same time, I think my blue-collar work history in a small family business, my being an Eagle Scout, and generally smart kid all helped. Harvard changed me in good ways despite my best efforts not to let Harvard change me in bad ways. I had this perception of blue-blood kids walking around with ascots and monocles or hippies protesting every earthly transgression on the planet. But that is not what I found. I made the best friends of my life; incredible diversity with kids from every socio-economic strata you could think of. Our team had a kid who was in an LA street gang and a kid who worked summers second shift in a limestone mill outside of Pittsburgh yet at the same time had a kid who was fifth generation Harvard who was just a nice guy. Really smart but normal kids. As much as I didn't want to change, I needed to change; be more open-minded, more curious, have better dressing and grooming habits, and manners. It meant being able to engage in meaningful conversation on heady topics; not Hulk Hogan and the WWF or how tough Chuck Norris was. I would always say that I didn't learn much in the classroom at Harvard but that's not fair. Liberal arts education is a bit under fire right now but it has served me well. I learned more through exposure to different people, other students smarter than me who were in random conversations and late-night debates. I learned more on the football field as I learned more about resilience, how to lose, and how to prepare. The liberal arts education gave me an appreciation for continued curiosity, learning, and study which may be a more important skill than any in a fast-changing world. It was the well-roundedness I needed. Leadership in Construction - Leadership means different things to different people. It can be easy in some settings. In football, all the players wanted to play. For a job site in South Boston, you walk onto a job site, you have 300-400 that don't want to be there, some don't speak English, then we get a union group, or an architect has other ideas, then traffic, weather, and things you can't control. It's hard for a leader to keep everybody working in the same direction. That's a huge leadership task. I was thinking about that. A construction superintendent at 6 am is thinking about all of this stuff. What makes someone good at that job? Sense of urgency, align and motivate hundreds of people, great planners, organized. Had a former Marine Vietnam Seargent who was great. A gym teacher who's awesome, he's in NYC with a job several city blocks. High sense of urgency, detail-oriented, motivates and aligns people. We do personality testing, and we've got a lot of people who are lower A and just as successful as higher A personalities. Such team players. Can put a team together. We like people who have played sports. Hiking – About 12 years ago, Anthony, his brother, son, and a few guys went out to hike a 10,000-footer in Colorado. They met their guide who was this little, old dude who looked like he smoked pot fairly regularly. As they looked to get started, Anthony asked him for the trail map and he said he didn't have one. “How do you know how to get to the top?" He pointed to the top of the mountain and said “It's right up there, we just need to keep going up." But when they were at the top, Anthony realized it was just an analogy for their business. We just needed to keep taking one more step up. ESOP - Consigli implemented an ESOP (Employee Stock Ownership Plan) to make the company entirely employee-owned, fostering a culture of accountability, shared responsibility, and pride among their teammates, where employees directly benefit from the company's success and feel a stronger sense of ownership in decision-making; essentially, it aimed to create a more engaged and motivated employee base by giving them a stake in the company's performance.