The Learning Leader Show With Ryan Hawk

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Leaders are learners. The best leaders never stop working to make themselves better. The Learning Leader Show Is series of conversations with the world's most thoughtful leaders. Entrepreneurs, CEO's, World-Class Athletes, Coaches, Best-Selling Authors, and much more.

Ryan Hawk

    • Nov 29, 2021 LATEST EPISODE
    • weekly NEW EPISODES
    • 54m AVG DURATION
    • 448 EPISODES

    Listeners of The Learning Leader Show With Ryan Hawk that love the show mention: learning leader, hawk, leader show, well done ryan, ryan asks, great job ryan, ryan delivers, better leaders, ryan has created, great work ryan, ryan brings, leader podcast, chris brogan, ryan interviews, acuff, ryan has put together, inhale, ryan really, never stop learning, ryan provides.

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    Latest episodes from The Learning Leader Show With Ryan Hawk

    448: Dr. Benjamin Hardy - How To Go From The Gap To The Gain, Choosing Your Who, & Setting Big Goals

    Play Episode Listen Later Nov 29, 2021 64:24

    Order my new book: The Pursuit Of Excellence Text LEARNERS to 44222 for more... Twitter/IG: @RyanHawk12 Benjamin Hardy is an organizational psychologist and the author of Willpower Doesn't Work and Personality Isn't Permanent. He also co-authored Who Not How with Dan Sullivan, which sold over 120,000 copies in the first 4 months of publication. Their most recent book is called, The Gap and The Gain. His blogs have been read by over 100 million people and are featured on Harvard Business Review, the New York Times, Forbes, Fortune, CNBC, and many others. For several years, he was the #1 most-read writer on Notes: The broaden and build theory — Dr. Barbara Fredeickson — shows that positive emotions are the starting point of learning, growth, and high performance “Competing against someone else puts you in the gap. Your happiness as a person is dependent on what you measure yourself against.” More specifically you measure your own gains, rather than worrying about other people. When we measure ourselves against that ideal, we're in "the GAP." However, when we measure ourselves against our previous selves, we're in "the GAIN." "This one simple concept is a masterclass on positive psychology, healthy relationships, mental well-being, and high-performance. Everything that psychologists know about how to create a high-functioning and successful person can be achieved using The GAP and the GAIN." Who Not How -- Life is about surrounding yourself with the right WHO's. Who are the WHO's in your life to help you achieve what you want? “Surround yourself with people who remind you more of your future than your past. —Dan Sullivan” Commitment creates freedom -- Once the decision is made, then you can focus on the work. I like thinking of it that way and in a way it frees your mind when the decision, the commitment has been made. “Your behavior doesn't come from your personality. Rather, your personality is shaped by your behavior. When you act a certain way, you then judge yourself based on your actions. Hence, you can quickly alter your identity simply by altering your behavior.” “The belief that you cannot change leads to a victim mentality. If you are determined by nature to be what you are, then there is nothing you can do about your lot in life. Conversely, the belief that you can change leads you to take responsibility for your life. You may have been born with certain constraints, but you can change those constraints, allowing yourself to improve and grow.” “Don't join an easy crowd; you won't grow. Go where the expectations and the demands to perform are high. —Jim Rohn” “You are never pre-qualified to live your dreams. You qualify yourself by doing the work. By committing—even overcommitting—to what you believe you should do.” “You shape the garden of your mind by planting specific things from your environment, such as the books you read, experiences you have, and people you surround yourself with.” “True learning is a permanent change in cognition and/or behavior. In other words, learning involves a permanent change in how you see and act in the world. The accumulation of information isn't learning. Lots of people have heads full of information they don't know what to do with. If you want to learn something quickly, you need to immerse yourself in that thing and immediately implement what you're learning.” “You need to deepen the quality and intimacy of your relationships with other people. Our culture is being shaped to isolate us more and more from each other. Addiction is becoming an epidemic. When you have deep and meaningful relationships, your chances of unhealthy addiction are far less. The following are four principles for overcoming harmful defaults in your environment.”

    447: John McWhorter - Building A Diverse Team, Supporting The Black Community, & What Is Woke Racism?

    Play Episode Listen Later Nov 22, 2021 60:44

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 John McWhorter teaches linguistics, philosophy, and music history at Columbia University, and writes for various publications on language issues and race issues such as Time, the Wall Street Journal, the Daily Beast, CNN, and the Atlantic. He's also the author of many books including his most recent New York Times bestseller, Woke Racism - How A New Religion Has Betrayed Black America. Notes: How to change someone's mind? "I try to understand where other people are coming from. I am not surprised by anyone. I think you need to listen to it from their point of view and not assume that anyone is crazy or evil." John recommends pragmatic action against racism involving only three programs: an end to the war on drugs, teaching reading by phonics to children lacking literate households and, promoting the idea that not everyone needs a college education to succeed. “I don't think of myself as brave. What I really am is a failed lawyer. My issue is if things don't make sense to me, I just want to try to make sense of it and I want people to understand what I mean.” John believes that affirmative action should be based on class, not on race. What to do if your leadership team is not well represented by people of another race? From John: "Don't hire a token black person. Don't hire someone just because they are black. They need to be qualified for the role." Expansion from Dr. King's statement about judging someone for the content of their character rather than the color of their skin... "I agree with that, but I think you also have to look at class, and if they come from a poor upbringing." John criticized the 2018 book White Fragility following its resurgence in sales during the George Floyd protests beginning in May 2020, arguing that it "openly infantilized Black people" and "simply dehumanized us," and "does not see fit to address why all of this agonizing soul-searching (for residual racism by white people) is necessary to forging change in society." He said, "it's a true horror of a book. The worst book I've read since I was 16." Qualities John looks for in a friend: A wry sense of humor You have to "see beyond level 1" and be smart to have this "They don't have to have the MSNBC take on race" "I want coherence." From Woke Racism: "The people wielding this ideology and watching its influence spread ever more are under the genuine impression that they are forging progress, that reason and morality are in flower. However, society is changing not because of a burgeoning degree of consensus in moral sophistication. What is happening is much cruder. Society is changing not out of consensus, but out of fear." Life advice: Don't get a degree in law unless you want to practice law To the extent you can, follow your passion "Follow your own gut. Go with your own mind. You'll have a much richer adulthood doing this." Linguistics: the scientific study of language and its structure, including the study of morphology, syntax, phonetics, and semantics.

    446: Fred Reichheld - Asking The Right Questions, Loving Your Customers, & Living A Meaningful Life

    Play Episode Listen Later Nov 15, 2021 62:40

    Text LEARNERS to 44222 to read my new book, The Pursuit of Excellence, early. Full show notes at Twitter/IG: @RyanHawk12 red Reichheld is the creator of the Net Promoter Score system of management. Also known as “NPS.” NPS is used in two-thirds of Fortune 500 companies. Fred has worked at Bain and Company since 1977. He is also the best-selling author of five books, including his most recent, “Winning On Purpose.” Fred graduated with Honors both from Harvard College (B.A., 1974) and Harvard Business School (M.B.A., 1978). Notes: The ultimate question: “How likely are you to recommend this brand to a friend or colleague?” Fred views "Net Promoter Score" as "Net Lives Enriched." “At Bain, we came to realize through our own experience that the frontline team leader sets the tone, models the values, sets the priorities, and balances individual needs with team needs. Given this critical importance, we select leaders with great care and invest heavily in their training and coaching.” The difference between good profits and bad profits. Play the long game. It's not helpful to earn a profit from someone who had a bad experience. Negotiation - Try to give the other person as much as possible. The story of the Costco CEO sharing the extra profits with others... Think about how you can do this in your negotiations with family, friends, and work colleagues. The Costco leaders always think of how they can put they can love on their customers How can you turn someone from a detractor to a promoter? Pleasantly surprise your customer The Certa Pro Painters example - They train their teams to seek out opportunities for acts of kindness. For example, when they are on a ladder up high painting a wall and notice a light bulb is out, they will put in a new light bulb (for free). They go out of their way to surprise and delight their customers. Richard is a big believer in the golden rule: Treat others as a loved one should be treated. When customers feel loved, they come back, and they tell all of their friends. "You want a workforce that is inspired to treat others as loved ones." "The leader's job is to love their team." Front line leaders -- Make sure you're constantly getting feedback. Dr. Martin Luther King Jr. - "Everyone can be great because everyone can serve." Earned growth rate - Warby Parker - 90% of their business through referrals Joe Girard - The top-selling car sales professional of all time - "I hope you get a lemon." "What! Why would you want me to get a bad car?" "Because then I get a chance to show off. I will give you the best customer service experience of your life. And after I do that, you'll buy cars from me for the rest of your life. And you'll tell all of your friends and family to do the same." Good profits - Earn from promoters Bad profits - Profits from detractors "You don't deserve profits unless the customer is happy." “Where there is individual accountability, things get done. Measure is another magic word: what gets measured creates accountability. With no standard, reliable metric for customer relationships, employees can't be held accountable for them and so overlook their importance.” “These companies manage to balance the need for profits with the overarching vision of providing great results for customers and an inspiring mission for employees.” How to sustain excellence? Think of NPS as your moral compass Great leaders create a community by living the golden rule Enrich the lives you're responsible for Life advice: Your WHO - The people you spend your life with are everything Only invest in places where you can bring something of value

    445: Gino Wickman - Do You Have What It Takes To Be An Entrepreneur?

    Play Episode Listen Later Nov 8, 2021 62:38

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Gino Wickman is the author of the award-winning, best-selling book Traction: Get a Grip on Your Business, which has sold over 1 million copies, as well as five other books in the Traction Library that have sold almost 2 million copies. Notes: Keys To Sustaining Excellence: Fanatical about excellence Stamina Endurance to stay with something Drive - a desire to succeed, to win Gino believes that entrepreneurship is nature, not nurture (you are born with it) What's usually missing in someone who thinks they're an entrepreneur, but they're not? The ability to take a big risk. Gino's dad was an entrepreneur. His two brothers are not. Gino set a goal to be a millionaire by the time he was 30.  He achieved that goal... And then went broke two years later. It took more than five years to create Traction. He worked with more than 50 companies testing the ideas. He eventually found patterns and trends. Delegation -- Gino obsesses over delegating at least one task for the last 30 years. This has helped him scale his business. The difference between a visionary and an integrator: Visionary - Wild and crazy entrepreneur Integrator - Run the day-to-day operations. Sometimes called the Chief Operating Officer. How to run better meetings? Use the Gino Wickman Level 10 Meeting format: Segue – Spend 5 minutes sharing one personal best and one professional best from the previous week. No discussion; just an announcement. This helps move your team from working “in the business” to working “on the business”. Review your company scorecard. This is a 5-minute high-level review to make sure your most important five to 15 numbers are on track. The person responsible for the number says whether it is “on track” or “off-track”. If the number is “off”, move that measurement to the Issues List portion of the agenda. Rock review. Take 5 minutes to review your company and individual Rocks to determine if they are “on track” or “off track.” Again, if the rock is “off”, move it to the Issues List portion of the agenda. Customer/Employee headlines. This is a 5-minute opportunity to announce any news, positive or negative, about a customer or employee. If the announcement is an issue, add it to the Issues List portion of the agenda. To-Do List. Review the seven-day action items from the previous meeting, and report whether each task is “done” or “not done.” This should take no more than 5 minutes Issues List. Your leadership team now has 60 minutes to identify, discuss and solve your company's biggest issues in order of priority. Solving an issue usually requires someone to take action, which becomes a task for the to-do list for review at your next meeting. Conclude. Use your final 5 minutes to bring the meeting to a close, recap the to-do list, and discuss any messages that need to be communicated to the rest of the organization. And rate the meeting on a scale of 1 – 10; this helps your team self-correct. Establish the practice that anyone who rates the meeting below an “8” must explain why, and “because I never give high marks” is not an acceptable reason. Leadership teams should get together in person every 90 days What is EOS? EOS™ is a holistic management system with simple tools that help you do three things we call vision, traction, healthy. Vision from the standpoint of first getting your leaders 100% on the same page with where your organization is going. Traction from the standpoint of helping your leaders to become more disciplined and accountable, executing really well to achieve every part of your vision. Healthy meaning helping your leaders to become a healthy, functional, cohesive leadership team. The six key components to your business that Gino's work helps you improve: Vision. Build your V/TO™ within Traction Tools and keep it easily accessible to everyone in your company. V/TO content is integrated throughout the software so that you always have the right information at the right time. People. Our People Tools™ add-on (currently in Beta) bundles everything you need to manage the key People component of your business—including the Accountability Chart, People Analyzer™, LMA™, and Quarterly Conversation™ tools Data. The Traction Tools Scorecard makes it easy to record and measure your company, departmental and employee numbers. Everything is located in one place, and many metrics can be automatically updated. Personalize the Scorecard according to your viewing preferences. Issues. Manage and IDS™ all of your company and departmental issues in the Issues List. Flexible features make it easy to add and solve your Issues or move them to other meetings. Process. It's quick and easy to attach your company's core processes to notes within Issues, To-Dos, or Level 10 Agendas Traction®. With Traction Tools Rocks, you'll take your company's vision to street level, and make it real. The Level 10 Meeting™ Agenda will help you keep your Meeting Pulse™ EOS-pure. Life/Career advice: "Let your freak flag fly." -- Be yourself. "It took me until I was 45 years old to learn this. Do it now." "Know thyself. Be thyself." Spend time understanding your strengths and weaknesses.

    444: Kirk Herbstreit - Honoring The Life Of Centerville Football Coach Bob Gregg

    Play Episode Listen Later Nov 3, 2021 39:40

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Kirk Herbstreit played quarterback at Centerville High School. He was a PARADE All-American and the Ohio Player-of-the-Year as a senior (1986) … threw for 1,298 yards and 10 TDs as a senior … also rushed for 576 yards and 16 TDs his final year … career totals of 55 TDs and 4,258 yards in total offense in two years as a starter … led Centerville to a 10-0 record as a junior … all-league in baseball. Currently, Kirk is the lead analyst for ESPN's College GameDay, a TV program covering college football and he is the #1 color analyst on college football games on ESPN and ABC. For his TV work, Kirk has won five Sports Emmy Awards. He is known as one of the best sports broadcasters of all time. Notes: “Coach Gregg was a legend on the field but so much more. He was TOUGH-DEMANDING-at times intimidating. But he taught us about TEAM-HARD WORK-PERSEVERANCE & SACRIFICE. Blessed to have him in my life." "Part of what makes football great is what you learn playing it. Being selfless, learning how to go through adversity as a group, learning about perseverance." When first meeting Coach Gregg, "I was like half scared and half man I  want to play for this guy." The Centerville Elks were about execution, work ethic, pride, and excellence. "I thought... Mannnn, how lucky am I to be part of this program." The summer workouts: "The Monday's and Friday's were bad... The Wednesday with the circuits were DREADFUL. I was scared to death." Coach Gregg had established the "decade of dominance" before Kirk was there. "You had an appreciation and you were in awe of him and the program." "We thought, 'Am I going to be good enough to be part of this program?'" "Those workouts broke me down... And then they built us back up." "As a group, we went through torture, but we did it together. It created this unbelievable bond." "Bob Gregg taught me so much about humility, sacrifice, hard work, team team team... The team is so much more important than you. All the fundamental principles that you use in life are what you learned from him." "The person you are today is because of that." "What I learned from him... We beat teams with superior talent with execution and preparation and our work ethic collectively. And our team. It was from all that work we put in June and July." "You can get a leg up on your competition in anything you do in life by just outworking them." "When you feel like you don't matter, the best thing you can you, how you create confidence, is by outworking everyone in the room. Do little things. Do more. Do more." "I thought work ethic was HERE, before I met Bob Gregg, and then they taught me the hard way, that I was capable of working a lot harder." "Coach Gregg reminds me a lot of Nick Saban." They have incredibly high standards and keep their players humble. "You and I are grinders. All of us that played for him are wired the same way. I don't think that's a coincidence. It's because of Coach Gregg." "His personality... I wish more people got to know him. He had a personality that to outsiders seemed gruff. Some thought he was a tyrant. But if you really got to know him, he was not that way. He had a soft heart." "I think we need more than ever, right now, MORE people like Bob Gregg." "He's going to ruffle some feathers, but he's going to do it the right way."

    443: Rebecca Minkoff - The New Rules For Unlocking Creativity & Courage

    Play Episode Listen Later Oct 31, 2021 61:33

    Text LEARNERS to 44222 for earyl access to my upcoming book... Full show notes at Twitter/IG: @RyanHawk12 In 2005, Rebecca Minkoff designed her first handbag, which she dubbed the “Morning After Bag. This iconic bag ignited Rebecca's career as a handbag designer and inspired the brands' expansion into a lifestyle brand in the years to come. Actress Jenna Elfman wore her "I Heart New York" shirt on The Tonight Show with Jay Leno. Today, Rebecca Minkoff is a global brand with a wide range of apparel, handbags, footwear, jewelry, timepieces, eyewear, and fragrance. When Rebecca was 8 years old, she wanted her mom to buy her a dress. Her mom said, "no, but I'll teach you to sew." From that point, Rebecca was fascinated with the idea of buying things for herself. Rebecca doesn't love the word "mentor." She was forced to learn by doing. She moved at age 18. Became an intern and then a designer. Eventually, she started her own business. When Jenna Elfman wore her I heart NYC shirt on Jay Leno's show, it got her foot in the door. "When Jenna asked if I could make her a handbag, I lied and said I could do it." "I think everyone should get cozy with failure." Self Care: “Work can be self-care, too." She's particularly resistant to the notion that self-care can solve burnout — the feeling of acute exhaustion that has gained more attention recently. “There is no scented candle in the world that will make that feeling go away.” Self-reflection cures burnout, she argues, not self-care. "You don't need to ask for permission. Don't seek permission. Just go for it." Rebecca learned from her mom to be genuinely herself. "I learned to be tough, resilient, and fight back from my mom." "Don't get scared to lead with strength." "Trying hard is not good enough. You must get results." Advice for future generations? "There are no shortcuts." "Failure is like a muscle. Sometimes you win, sometimes you learn." "Success is the ability to keep going." "The definition of happiness is overcoming barriers towards your goal."

    442: Randall Stutman - How To Become An Admired Leader

    Play Episode Listen Later Oct 24, 2021 71:35

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: Dr. Randall Stutman is a leadership scientist dedicated to exploring the behaviors and routines of extraordinary leaders. Labeled by Goldman Sachs as the most experienced advisor and executive coach on Wall Street, he has served as a Principal Advisor to more than 2,000 Senior Executives, including 400 CEOs. His work as an advisor and speaker has taken him to the White House, West Point, the Olympics, and the Harvard Business School. Randall is the founder and co-head of the Leadership Practice at CRA. and the Admired Leadership Institute. Notes: The three types of leaders: Result Leaders: People who achieve the company's goals Followers Leaders: People who are loved by their subordinates Admired Leaders: People who both achieve results and are loved by subordinates Admired leaders aren't just admired in the workplace, they're admired by friends, family, neighbors, and basically everyone they interact with... “It applies to everything. Leadership is leadership and it applies to every aspect of your life.” A great way to spread positively is through third-party praise. Say something nice about someone to another person and eventually, the positive comment will make its way to the individual mentioned. Excellence: Optimistic Persistent Focused Sound judgment Objective Learning machines Best coaching relationships: Created peer-like quality... You learn from each other The best leaders? It's not about them. It's others focused Leaders put other people up front. They lead from the back. Leadership is making people and solutions better. Anyone can lead anytime they choose. How does a 1:1 Leadership Coaching call go? Catch up personally and professionally Discuss critical episodes in the business Walkthrough situations Set agenda Register - Keep notes, send follow-ups Frequency of conversations with clients: Every three weeks Must be: A sounding board A deep listener Offer feedback Highly prescriptive - Need to make you better Admired leaders are: Someone that produces extraordinary results over time. Followership: People feel differently when engaged with them. They will do anything for them. Admired leaders are rare... Excellence in leadership: Show up in a crisis Admit mistakes Walk the talk Who coaches Randall? Feedback from clients Coaching clinics -- Gets together with other coaches 3rd party praise: Don't be "praise stingy" When you see excellence, tell a third party "There's no 'but' in it." What's something Randall has changed his mind about over time? "I initially thought leaders should be objective and fair. Then I studied Admired Leaders. They play favorites based on performance. They reward high performers.: Life/Career advice: Control what you can control Work hard at getting better "The best people bring passion to what they do."

    441: Liz Wiseman - How To Build Credibility, Solve Problems, & Multiply Your Impact

    Play Episode Listen Later Oct 17, 2021 55:06

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Liz Wiseman is the New York Times bestseller author of Multipliers, Rookie Smarts, and most recently Impact Players. She is the CEO of the Wiseman Group, a leadership research and development firm. Some of her recent clients include Apple, Disney, Facebook, Google, Microsoft, Nike, Tesla, and Twitter. Liz has been listed on the Thinkers50 ranking and named one of the top 10 leadership thinkers in the world. Notes: Habits of high impact players: Learn the game Play where they are needed Play with passion Impact players have a good internal locus of control. They believe they have agency in their life. They believe they are in charge of their life. Liz said, “You have a lot more power than you might think you have.” Neil deGrasse Tyson said, “what you know is not as important as what you think.” If you aspire to have greater influence, start thinking like an impact player…don't just use the playbook. Adopt the impact player mentality as your ethos. Many leaders commented how much they learned thru the process of answering questions. Teaching others can be one of the greatest tools for learning in the world... Seeking feedback and guidance versus seeking validation. Impact players don't need validation. They crave feedback and guidance so they can continually improve. Say less: Play your chips wisely - Before an important meeting, give yourself a budget of poker chips where each chip represents a comment or contribution to the meeting. Be relevant, be evidence-based, be unique and additive, be succinct. Building credibility with leaders and stakeholders: Some credibility killers? Waiting for managers to tell you what to do, ignoring the bigger picture, tell your manager it's not your job. Some credibility builders? Doing things without being asked, anticipating problems, and having a plan. Instead of following your passion… Be useful. Make a name for yourself by running towards the problems and solving them. Make your boss's life easier. Be useful. Work on what's important for the people you work for… “The Diminisher is a Micromanager who jumps in and out. The Multiplier is an Investor who gives others ownership and full accountability.” “Multipliers invoke each person's unique intelligence and create an atmosphere of genius—innovation, productive effort, and collective intelligence.” “It isn't how much you know that matters. What matters is how much access you have to what other people know. It isn't just how intelligent your team members are; it is how much of that intelligence you can draw out and put to use.” “Multipliers aren't “feel-good” managers. They look into people and find capability, and they want to access all of it. They utilize people to their fullest. They see a lot, so they expect a lot.” “The highest quality of thinking cannot emerge without learning. Learning can't happen without mistakes.” What do Impact Players do? While others do their job, Impact Players figure out the real job to be done. While others wait for direction, Impact Players step up and lead. While others escalate problems, Impact Players move things across the finish line. While others attempt to minimize change, Impact Players are learning and adapting to change. While others add to the load, the Impact Players make heavy demands feel lighter. Some think you become great on the big stage under the bright lights. But the light only reveals the work you did in the dark. —Jeff Bajenaru An overarching idea: I can be of service and solve problems. The slogan from Kaiser Sand & Gravel; “Find a need and fill it.”

    440: Robert Greene - The Laws Of Power, Mastery, & Human Nature

    Play Episode Listen Later Oct 10, 2021 80:35

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Robert Greene has written 7 international best-selling books focused on strategy, power, and seduction, including The 48 Laws of Power, Mastery, The Laws of Human Nature, and most recently, The Daily Laws. Notes: What matters is not education or money, but your persistence and the intensity of your desire to learn; that failures, mistakes, and conflicts are often the best education of all; and how true creativity and mastery emerge from all this. Adapt your inclinations. Avoid having rigid goals and dreams. Change is the law. Find inspiration from your heroes. Are there people whose work affects you in a powerful way? Analyze this and use them as models. Trust the process. Time is the essential ingredient of mastery. Use it to your advantage. What The mentor needs - Find a master to apprentice under, but instead of thinking about how much they can give you, think about how you can help them with their work. Learn by Doing -- The brain is designed to learn through constant repetition and active, hands-on involvement. Through such practice and persistence, any skill can be mastered. Master your emotional responses - displaying anger and emotion are signs of weakness; you cannot control yourself, so how can you control anything? Always Say Less Than Necessary. When you are trying to impress people with words, the more you say, the more common you appear, and the less in control. Avoid the false alliance -- Cultivate real allies. No one can get far in life without allies. The trick is to recognize the difference between false allies and real ones. A false alliance is created out of an immediate emotional need. A real alliance is formed out of mutual self-interest, each side supplying what the other cannot get alone. Despise the Free lunch - Learn to pay and to pay well. -- I find that the best clients don't haggle on price, they pay immediately and they are easy to work with. The clients who want to fight about every last dollar always end up being the most difficult to work with. “There is no cutting corners with excellence. It is often wise to pay full price.” Judge people on their behavior, not on their words - What you want is a picture of a person's character over time. Restrain from the natural tendency to judge right away, and let the passage of time reveal more about who people are. Don't mistake extra conviction for truth - When people try to explain their ideas with so much exaggerated energy, or defend themselves with an intent level of denial, that is precisely when you should raise your antennae. Determine the strength of people's character - In gauging strength or weakness, look at how people handle stressful moments and responsibility. Look at their patterns: what have they actually completed or accomplished? Be a source of pleasure - No one wants to hear about your problems and troubles. An energetic presence is more charming than lethargy. Being lighthearted and fun is always more charming than being serious and critical. Leave people with a feeling - Keep your eyes on the aftermath of any encounter. Think more of the feeling you leave people with -- a feeling that might translate into a desire to see more of you. Transform yourself into a deep listener - It will provide you the most invaluable lessons about human psychology. The secret to this: finding other people endlessly fascinating. Do Not let success intoxicate you - after any kind of success, analyze the components. See the element of luck that is inevitably there, as well as the role that other people, including mentors, played in your good fortune. Increase your reaction time - the longer you can resist reacting, the more mental space you have for actual reflection, and the stronger your mind will become. Alive time or dead time - Never waste a minute. Make today your own -- whether you're stuck in traffic, sick in bed, or working long hours. You are renting just about everything in your life. The only thing you own is your time. Make the most of it.

    439: General Stanley McChrystal - A New Way To Understand Risk & Master The Unknown

    Play Episode Listen Later Oct 3, 2021 59:21

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 General Stanley McChrystal retired in July 2010 as a four-star general in the U.S. Army. His last assignment was as the commander of the International Security Assistance Force and as the commander of the U.S. forces in Afghanistan. He had previously served as the director of the Joint Staff and as the commander of the Joint Special Operations Command. The author of My Share of the Task, Team of Teams, and Leaders, he is currently a senior fellow at Yale University's Jackson Institute for Global Affairs and the co-founder of the McChrystal Group, a leadership consulting firm. Notes: Stan's mentor for his military career and still to this day: an Army officer with a thick southern accent, Major John Vines. His advice: “If there are 3 people responsible for feeding the dog, the dog is going to starve.” Stan graduated from West Point 31 years after his father did. Major General George Smith Patton (General George Patton's son) handed him his diploma. Stan wondered at that moment, what kind of leader you wanted to be. And he came up with, “a good one.” Now the more fundamental question is “What do good leaders do?” Instead of just being a good leader, Stan desires to be an effective leader. Effective leaders: Tactically competent Are morally good Respected They create an environment where others want to follow They shape how people think and behave People that others want to follow Have high standards Risk: in reality, risk is neither mathematical nor finite. Its impact depends to a great extent on how we perceive, process, and respond. A healthy risk immune system successfully executes 4 imperatives: Detect, Assess, Respond, and Learn "Risk comes at you from out of the blue, from every angle, when least convenient. There is a cost in becoming overly focused on risk and another at ignoring them. And the sweet spot between the two extremes moves with the circumstances around you.” “I chose a soldier's life for many reasons, one of which was the desire to perceive myself as a courageous risk taker. I liked the idea of taking risks that others would not.” Threat x Vulnerability = Risk Risk is an eternal challenge. But trying to anticipate or predict every possible risk is a fool's errand. The key is to understand how we need to think about risk, and to then respond appropriately. Rather than living in dread of things we often can't anticipate, duck, or dodge – we must remember these five key insights. Look Inward: The greatest risk to us is us. It's Up to Us: We have a risk immune system Be holistic: It's the system. Make it work Balance: The muscles you exercise will be strong: those you ignore will be vulnerabilities Risk is always with us, and it's our responsibility to make our teams ready for it When taking command of the 2nd Ranger Battalion, Stan, along with the leaders of the unit, established The foundational skills - They called them the big 4: Physical conditioning Marksmanship Medical Skills Small Unit Drills But even before mastering basic skills, grounding both individuals and organizations with answers to the most basic questions that relate to the narrative is essential: What are our values? What exactly do we do? And why do we do it? What is expected of each of us? What went wrong with our response to COVID-19? 50 states operated separately instead of a united response "We weren't unified" "Our leaders did not communicate effectively." "You have to act before the population sees the requirement for it." Have a front-line obsession - Stan was known for going on the front lines with his soldiers. As leaders, we should do the same with our teams. Be on the front lines to: See how it's done with your own eyes, not just reports They need to see you go. They'll appreciate it It helps create your self-identity The new hybrid model of in-office and at-home working... Be intentional Use technology Understand what you're not doing Don't get lazy How to deal with imposter syndrome? Ask, "What do I know?" "What's my responsibility?" "You have to fight that crisis of confidence." Excellence = Be less flexible on your basic values Be flexible with how a problem gets solved

    438: Jay Williams - How To Reinvent Yourself (Life Is Not An Accident)

    Play Episode Listen Later Sep 26, 2021 62:01

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Jay Williams is known as one of the greatest college basketball players of all time. At Duke, Jay won the Naismith College Player of the Year award, won the 2001 National Championship, and had his #22 retired. He was the second overall pick by the Chicago Bulls in the 2002 NBA draft. Now Jay works as a basketball analyst for ESPN, hosts a radio show, and is actively involved as an investor in the business world. Notes: Jay starts by describing the terrifying night when he wrecked his motorcycle which led to the end of his playing career… Coach K flew a private plane to be with Jay in the hospital right after his motorcycle accident. He gave him a rosary and said, "you're going to give that back to me when you play again." Jay learned a valuable leadership lesson in that moment. Great leaders create hope. They give people something to strive for. "He gave me a reference point to look forward to." Communication: As a leader, you need to initiate a conversation with each person you're leading. You can't just lead one generic way. You need to get to know each person for who they are. Ask questions about them. Get to know them. Jay's mom said, "Life isn't interpreted by headlines." There is context to things. Jay learned from his mom to have a drive for knowledge and education. Legacy: "Impact is what I want my life to be." Coach K: "I was coached by one of the great minds at coaching life. He's a life leader." "I chose Duke because I wanted to be a king among kings." When Jay got drafted by the Chicago Bulls, he asked to have Michael Jordan's locker. It had not been used by anyone until that moment. "Heavy is the head that wears the crown." Preparation process - It never turns off. Always working on preparing for his work. Jay Bilas called all the prep the parachute. You don't want to need it, but you know it's there in case you get stuck. While at Duke, Jay decorated his body with tattoos, quotations, and symbols that meant far more later on. On his right leg, he inked the Chinese symbol for sacrifice; on his right arm, two hands clasped together, praying, next to the words “To err is human. To forgive is divine.” He also added this, from Gandhi: “Strength does not come from physical capacity. It comes from an indomitable will.” Jay graduated in 3 years: He majored in sociology, graduated early, and turned professional after his junior season. For his final thesis paper, he studied athletes who left college early, their backgrounds, why they failed or succeeded. Kobe - "A relentless pursuit to be the best." "Don't F with me, I'm in killer mode." "He crystalized those fruits that translate to things off the court too." Career advice: Appreciate your position while planning your promotion. Be excellent at your current role while also thinking about what could be next

    437: Ryan Holiday - Fortune Favors The Brave (Courage Is Calling)

    Play Episode Listen Later Sep 19, 2021 60:59

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Ryan Holiday is the best-selling author of more than 10 books including The Obstacle Is The Way, Ego Is The Enemy, and most recently, Courage Is Calling. He's sold millions of copies and his work impacts leaders all over the world. Notes: A philosophy of offense. General James Mattis was once asked by a tv reporter, “what keeps you up at night?” And he said, “I keep people up at night.” Captured his philosophy of offense (a bias for action… People who make it happen) Preparation makes you brave. —- the Army life handbook that was handed out to millions of soldiers in the Second World War. All about preparation. As Epictetus says the goal when we experience adversity is to be able to say, “this is what I've trained for, for this is my discipline.” Never question another man's courage. “It's very easy to judge. It's very hard to know.” Waste not a second questioning another man's courage. Put that scrutiny solely on your own. Be strong and of good courage. We hear in the book of Joshua. William Faulkner said  “be scared. You can't help that. But don't be afraid.” You can't spend all day in deliberation — the story of a Spartan king who was marching across Greece. As he entered each new country, he sent envoys to ask whether he should be prepared to treat them as friends or enemies. Most of the nations decided quickly and chose friendship. But one king wanted to think about his options. So he thought and thought and thought until it was chosen for him. “Let him consider it then,” the frustrated Spartan General said as he fixed his jaw. “Which we March on.” Even if you choose not to decide, you still have made a choice. You are voting to let them decide. The power of poise — in the year 175, Marcus Aurelius was betrayed by his general Avidius Cassius in an attempted coup. He could have been scared. He could have been furious. He could have exploded. But this would not happen. He said, “the nearer a man is to a calm mind, the closer he is to strength.” Ernest Shackleton — Arctic expedition got stuck in the ice. His motto —fortitudine vincimus — By endurance we conquer The courage to care — General Mattis said “cynicism is cowardice, it takes courage to care.” Only the brave believe, especially when everyone else is full of doubt. the story of Theodore Roosevelt the biographer Herman Hagedorn wrote “is the story of a small boy who read about great men and decided he wanted to be like them.” Ryan shared a personal story about his experience working for American Apparel and his relationship with founder/CEO, Dov Charney. He was asked to do something immoral and he declined... But, he didn't stop Dov from doing it. "It doesn't age well to just be scared in the moment. All that's left is what you didn't do." When you earn some power or develop a platform, how will you use it? When Lyndon Johnson became President, he said, "What the hell is the presidency for if not to do big things?" Consistency -- How does Ryan produce so much work (publishing lots of books) on a consistent basis? You have to show up every day. Tackle the smallest component part of the project for that day. Do what's in front of you. Why does Ryan work out every day? "I like to think, 'who's in charge?' I'm in charge." Excellence = All leaders are readers Curiosity is a must Desire for knowledge Self-discipline An element of service - it's not just about you How does Ryan define success? Autonomy. "The power of my own life, who I spend time with, and what I'm doing. I don't want to be a slave to the system."

    436: John Bacon - Changing The Culture, Building Trust, & Letting Them Lead

    Play Episode Listen Later Sep 12, 2021 50:17

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 John Bacon has written twelve books on sports, business, health, and history, the last seven all National Bestsellers. His latest book is "LET THEM LEAD: Unexpected Lessons in Leadership from America's Worst High School Hockey Team."  Notes: Be Patient with Results, Not Behavior - Accept where you are to get where you want to go. Be present so you can own your attention and energy. Be patient and you'll get there faster. Embrace vulnerability to develop genuine strength and confidence. Build deep community over efficiency and optimization. Move your body to ground your mind Reduce Your Rules, but Make Them Stick - Make your rules few, clear, and connected to your larger mission. They have to be within everyone's control to follow every day. When your people start enforcing the rules themselves, the culture has changed. To make it special to be on your team, make it hard to be on your team. The people who apply to the Navy SEALS and the Peace Corps are attracted to the difficulty. They know not everyone can make it, and that's what makes it special You can't motivate people you don't know - Leadership doesn't require rousing speeches; it requires that you get to know your people.  The more power you give, the more you get -Select leaders for their ability to lead, not their ability to do the job they used to have. Leaders must know their jobs, know how to do their jobs, know everyone else's jobs, and help them all do their jobs better! This is how you create “layers of leadership,” which benefits everyone, and keeps you from burning out. All credit goes to your people - If you give away the credit and accept the blame, you'll be rewarded with loyalty. If your team succeeds, you will always get more credit than you need. “The reward of a job well done is to have done it.” John's two initial goals when he took over the worst team in the state: Be the hardest working team in the state Win a state title On day 1, he set high standards -- Previously, they were 0-22-3 "Make no small plans, they lack the power to stir people's souls." John Bacon's two rules: Work hard Support your teammates "Behaviors you can always control, performance and outcomes you can't." Life advice: Focus on yourself first Work hard and support your teammates

    435: Johnny C. Taylor Jr - A Leader's Guide To Work In An Age Of Upheavel

    Play Episode Listen Later Sep 5, 2021 51:58

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Johnny C. Taylor, Jr., SHRM-SCP, is President and Chief Executive Officer of SHRM, the Society for Human Resource Management. With over 300,000 members in 165 countries, SHRM is the largest HR professional association in the world, impacting the lives of 115 million workers every day. Notes: "Crisis come and go, but our chance to demonstrate leadership skills is constant. In times such as these, Johnny abides by three key principles: Culture comes first Data is your greatest friends Be "extra" Mistakes made by Chief Human Resource Officers: RULES: CHROs who fail emphasize rules over solutions. ROLES: CHROs who fail develop an instinctual approach to solidifying their role, necessitating constant validation RELATIONSHIPS: CHROs who fail prioritize relationships (when hiring) above results or data. RIGHTEOUSNESS: CHROs who fail need to be right at all times without accounting for other perspectives “Culture is the cure amid chaos” -- At SHRM, they've defined themselves by their guiding principles: Bold Purpose Excellence & Accountability Flexibility & Agility Smart & Curious Collaborative Openness How Johnny earned the CEO role? He's had a wide range of jobs: Lawyer, a business leader in 'for-profit,' business leader in non-profit, understands being responsible for his own Profit and Loss of a business Since Johnny was seven years old, he knew he wanted to be a lawyer Why leaders need to become excellent writers and speakers: Inspiring employees has become table stakes to be an excellent leader How to work on this? READ. Johnny regularly reads with his 11-year-old daughter to help her work on this. "Grammar matters. Typos matter. We judge people on those things." Hiring: What does Johnny look for in a candidate to hire: Technical competencies - They have to know how to do the job Cultural alignment - We do not hire brilliant jerks Curiosity is key: "Tell me something you've been thinking about that would surprise me..." Self-awareness: Tell me about situations where you've been wrong or failed... Their motivation: "Why do you work? What has changed most over the years? "Culture is everything now. Diversity, equity, and inclusion are getting better." How can leaders create a healthy culture that acknowledges and prevents racism, sexism, and bias? "We have to talk about it." Acknowledge it Commonalities of people who sustained excellence: Curiosity - receptive to change Fiercely competitive - They want to win Exist for a bigger purpose The RESET - The opinion and perspective of Human Resources is changing... "They can't be the department of NO anymore." "The job of the HR professional is to help their leaders get a good return on their hiring investment." Life/Career Advice: Become really good at something. Become an expert Build relationships Build empathy - "When I was a young 'hot-shot' attorney, I would run through people." You need to build empathy for others."  

    434: Brad Stulberg - The New Science Of Peak Performance

    Play Episode Listen Later Aug 29, 2021 66:14

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Brad Stulberg is the author of Peak Performance, The Passion Paradox, and The Practice of Groundedness. He coaches executives, entrepreneurs, physicians, and athletes. He is also co-creator of The Growth Equation, an online platform dedicated to defining and attaining a more fulfilling and sustainable kind of success. Notes: Build deep community over efficiency and optimization. It takes more time. It has a physical connection and a sense of belonging. Don't move so fast that you don't see people. Keys to great leadership -- Look at the boundaries and create space for work to unfold. Don't be the helicopter parent or the micromanager. Don't neglect them, but ensure they have the space to grow and blossom. Move your body to ground your mind - It's so important to have a physical practice. Make it part of your work. It needs to be in order to support your mental health. The Milwaukee Bucks won the NBA championship. Their MVP leader, Giannis Antetokounmpo scored 50 points and helped his team win. But he may have earned even more fans when he was asked during a press conference how he keeps his mind right. His three-part answer, in his own words: “Focusing on the past is ego. Focusing on the future is pride. Focusing on the present is humility.” The six principles of groundedness:  Accept where you are to get where you want to go Be present so you can own your attention and energy Be patient and you'll get there faster Embrace vulnerability to develop genuine strength and confidence Build deep community over efficiency and optimization Move your body to ground your mind Trying to be "balanced" does not work. When you care deeply about something it draws you in. That's the point. You don't need to force some kind of proportionate allocation of your life. Aim for the self-awareness to PRIORITIZE and CHOOSE how you spend your time and energy. Wherever you are, the goal post is always 10 yards down the field. If you develop a mindset, "If I just do this, or just accomplish that, THEN I'll arrive," you're in for trouble. There is no arriving. The human brain didn't evolve for it. Enjoy the process. Be where you are. Everyone wants to be SUCCESSFUL. But few people take the time and energy to define the success they want. As a result, they spend most, if not all, of their lives chasing what society superimposes on them as success. Define your values. Craft a life around them. THAT is success. Stress + Rest = Growth. Too much of the former not enough of the latter you get injury, illness, burnout. Too much of the latter, not enough of the former you get complacency, stagnation. This equation is universal. It holds true for individual and organizational growth. "Wouldn't this be rad?" The process of striving for ambitious goals is what brings fulfillment. The process is how you live your life. "Your addiction to growth might be making you miserable." The human condition is oriented towards more. Advice on building a business: Think less about building the business and more about building the life you want to live. Brad limits himself to 15 clients and they only meet on Monday and Friday. Tuesday, Wednesday, Thursday are days for creativity, reading, research. Brad optimizes for autonomy and freedom. For the over-worked, over-scheduled VP: Find 2 hours a week for deep work. That's a start. Challenge the culture, test assumptions. Think of your schedule as a moral document Sustain excellence: Wise patience... Step back sometimes When making a big decision, adopt the lens of a wise observer, what would your wiser self tell you to do?  Stimulus + your response = outcome When you feel restless to do something, use that as an alarm. Force yourself to take three deep breaths. What will you regret less? No raising voices... Your language shapes how you think and act... The Good Enough Mother: Not helicopter Not each and every need Doesn't neglect Gives a safe space to grow and blossom For the insecure leader... Approach them with curiosity Musicians have intense periods of focused practice. People have breakthroughs when they have been on a sabbatical... Embrace vulnerability to develop genuine strength and confidence with others... "The way to build trust is by being vulnerable." Don't be performative. It must be real. Build deep community over efficiency and optimization It takes more time to meet in person. Brad's tattoo sleeve: Mountains sit through it all. Trees = grounded, the roots support it. We need to tend to our own roots.

    433: Sahil Bloom - The Qualities Of A Great Coach, Investing In Leaders, & Being Positive Sum

    Play Episode Listen Later Aug 22, 2021 59:09

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Sahil Bloom is a writer who attempts to demystify the world. He's an investor, advisor, and creator. As a pitcher at the University of Stanford, he once gave up a grand slam on ESPN in 2012 and he's still waiting for it to land. Sahil is an angel investor in 25+ startups across the technology landscape. In this capacity, he works directly with entrepreneurs and founders to identify and execute against core value creation initiatives to build scalable, sustainable value for all stakeholders. Notes: Writing makes you better at everything you do. Writing is the best way to expose gaps in your thinking. When you write, you think better. The makeup of a great coach - Never too big to do the small things. They push you beyond what you think you're capable of. Everyone should take a moment and say thank you to someone who has done this for them. Learning Circles -- Develop a circle of people to collectively learn with. Push your thinking. I do this with my Learning Leader Circles and it's some of the most rewarding work I do. Why the cheeky Twitter bio? ("Once gave up a home run on ESPN that hasn't landed yet"). "People take themselves too seriously." The difference between big public failures and private ones: "I think private failures can shape you more." Freshman year at Stanford was a grind... "I thought I was hot shit." "Are you willing to spring when the distance is unknown?" It's all about how you bounce back from failures. "You need to be able to take constructive feedback. You can't crumble." Sahil asks, "What do I want to instill in my child?" Let them fail... It's the greatest experience. Angel Investing - An individual who provides money to start-ups. The "must-have" qualities in a person for Sahil to invest in them: Resilience and Grit. "You're going to get knocked around. They are willing to die before they'll fail." "I'm driven by relationships over data points. I like to ask: Tell me about a time you got your ass kicked..." Sahil invests because he learns so much through the process of it. The intellectual returns make it worth it. "Writing is the best way to expose gaps in your thinking. It makes you better at everything you do." Be a teacher: "I'm learning alongside you." Great storytelling... "It is a built skill." Disney, Pixar... It's a foundational skill. They infuse personality in writing. The three biggest keys to storytelling: Elicit an emotional response Novelty - That "Oh wow!" moment Punchy & Concise - "I didn't have time to write a short letter so I wrote a long one instead." Viral tweet threads - It started in May 2020 for Sahil. He went from a few followers to hundreds of thousands... Be "Positive Sum." The world is positive sum. A rising tide lifts all boats. You should genuinely root for others to succeed. The makeup of a great coach: In the trenches with the team - never too big to do the small things Willing to challenge you and call you out. They help you get better They push your thinking Coach John Beverly (Sahil's high school baseball coach) He was first to suggest that Stanford could be a reality for Sahil ("He was nuts") He had very high expectations He believed in Sahil more than Sahil believed in himself He changed the trajectory of people Cognitive bias - High expectations lead to higher performance You need to vocalize your appreciation for those who have pushed your thinking and expected a lot from you The power of learning circles: There is push & pull with others Helps you develop circles of friends to collectively learn with and push your thinking

    432: Sukhinder Singh Cassidy - How To Take Risks & Thrive (Even When You Fail)

    Play Episode Listen Later Aug 15, 2021 59:50

    Text LEARNERS to 44222 for more... Full show notes at www. Twitter/IG: @RyanHawk12 Sukhinder Singh Cassidy is a leading digital CEO and entrepreneur with more than 25 years of leadership experience founding, scaling, and advising companies including Google, Amazon, StubHub, Yodlee, and more. Most recently, Sukhinder served as the leader of StubHub, the premier global consumer ticketing marketplace for live entertainment, which she and her team sold for $4 billion in February 2020. Earlier in her career, Sukhinder built Google's business throughout Asia Pacific and Latin America. Notes: “Nothing will ever be attempted if all possible objections must first be overcome.” - Samuel Johnson “We think when we do nothing there is no cost.” That's not true. There's a cost to standing still. Proximity to opportunity benefits us even more than planning. Sukhinder moved to Silicon Valley in 1997. She rode the tailwind of the Internet and being at the epicenter of it all. Prioritize the WHO before the WHAT. As a leader, watch what you validate with your words and actions. Reward the behavior that you want. If you want to promote taking risks, then reward the people who do that. “You get what you create and what you allow.” At one point, Sukhinder went to her boss at Google (who worked with Eric Schmidt) and said, “I'm pregnant, I want to keep running international at Google. I need for you to pay for me and my nanny to travel the world business-class. And they said yes.” BIG ASK.  She did the calculus and realized it was a reasonable ask. And they said yes. Career path - "My career is not linear, it's cyclical. It has ups and downs. I've made 13 different meaningful choices along the way." The myth that there is a linear relationship between risk and reward. Not all choices have an equal amount of upside and downside... Sukhinder sas been on the board of Urban Outfitters with Scott Galloway: Should you move to a big city? Should you move to your company's headquarters? Being at the center of the action matters... It helps if you can understand the pulse of HQ How to become a smart risk taker? What are our goals, passions, and values? What are we great at? Look for headwinds and tailwinds - (Join a growing company that has momentum) With that said, Sukhinder went to StubHub and there were significant challenges Over-prioritize the WHO over the WHAT Why did Sukhinder take the StubHub leadership role? It was a calculated risk She missed running a company of scale They needed entrepreneurial and executive energy How do you create an environment for people to take risks? You want people who are "truth-tellers, truth seekers, and authors" Make it safe to take risks -- Reward that behavior. Watch what you validate by your words and actions. Understand the magnitude and the weight of your words. People are always watching how the leader responds, who they commend, what they say... How to go for a job that you aren't qualified for? "The next level of learning is going for something you don't know..." To be a CEO, you need depth AND breadth. You need to expand your skillset. This is the path to accelerated learning. How do you know when you should leave a job? "I like 3-5 year sprints. Are you having fun? Are you making an impact? If you aren't having fun or making an impact, you'll want to leave." Think about: "Who am I doing this with? Are our values aligned?" Why did Sukhinder want to be a CEO? "A little bit of ego" "I was built to lead" "I enjoy being on the hook" People who sustain excellence: They surround themselves with other great people. They don't let their ego get in the way. They don't feel threatened by great people. Career/Life Advice: "We tend to assume that everything is zero-sum. It's not. Choice is a multiplier of opportunity and we get to control it. Make a choice and get in motion."

    431: Melissa Urban - Overcoming Addiction & Creating A Life-Changing Business (CEO of Whole30)

    Play Episode Listen Later Aug 8, 2021 57:04

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Melissa Urban is the co-founder and CEO of Whole30, and a six-time New York Times bestselling author. She is is a prominent keynote speaker on social media and branding, health trends, and entrepreneurship. Notes: “I'll Go First” -- As Leaders, it's on us to do the hard thing first. Be vulnerable first. Trust first. That mindset will serve us well “I decided to look for evidence that I was already a healthy person with healthy habits.” and that helped form her identity. Whole30 -- The Whole30 is not a diet, a weight-loss plan or quick fix – it's designed to “change your life,” the founders say, by eliminating cravings, rebalancing hormones, curing digestive issues, improving medical conditions, and boosting energy and immune function. "You can think of the Whole30 like pushing the reset button with your health, habits, and relationship with food." “For 30 days, you'll eliminate the foods that scientific literature and our clinical experience have shown to be commonly problematic in one of four areas — cravings and habits, blood sugar regulation and hormones, digestion, and immune system, and inflammation “The food you eat either makes you more healthy or less healthy. Those are your options.” “You cannot “out-exercise” poor food choices and the resulting hormonal disruption.” The diet culture has been beaten into our heads and can make us feel disempowered This helps you take back the power. It's not a diet. Not a quick fix. It helps you figure out what works for you. Melissa always buys herself flowers... Take care of yourself first. Must-Have leadership qualities in someone Melissa hires: "I hire for talent, not skill." Entrepreneurial spirit -- "I want them to take ownership." Ambitious - "They need to want to grow and learn." Sharing pictures on social media that are not airbrushed or edited: "It is me existing in my body. It's not courageous to exist in your body. I shouldn't be seen as brave for posting those pictures." Grey Rock - This is how you respond to a narcissist or complainer... Don't react to them pushing buttons. They are trying to get you to react. Don't give them that gift. Boundaries are essential life skills - We learn about these in times of crisis. "Clear is kind." Example: "When my parents attempt to parent my child, I have to sometimes tell them that that's my job and they need to stop. That's setting a boundary." How to be a great CEO? "I have figured a lot out as I go. It helps to have mentors. I've hired a lot of talented people." It's about surrounding yourself with excellent talent and trusting them to do the job. How to have high self-awareness A lot of therapy Self-experimentation Committed to working on empathy Life/Career Advice: It's easy to tell someone to follow their passion, but that's not always good advice "Whatever job you do, overdeliver. Do it well." Be known as someone who goes the extra mile. Be kind. Go first. Be vulnerable. Get it done.        

    430: Matthew Dicks - Change Your Life Through The Power Of Storytelling

    Play Episode Listen Later Aug 1, 2021 72:24

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Matthew Dicks is a Bestselling author, a professional storyteller, and a teacher. He is a 52-time Moth StorySLAM winner & a 7-time GrandSLAM champion. He's recognized as one of the greatest storytellers in the world. Notes: Every great story is about a five-second moment of our life. The purpose of every great story is to bring a singular moment of transformation and realization to the greatest clarity possible. "Let me tell you about my vacation to Europe" is not the beginning of a story, despite what many seem to believe. This is merely an attempt to review the itinerary of your previous vacation But if someone said, "While I was in Europe, I met a taxi driver who changed the way I think about my parents forever," that is potentially a great story. “People are not attracted to people who do easy things. They are attracted to people who do hard things. It's hard to be vulnerable. That takes courage. And that's why we are drawn to it.” Being vulnerable opens people up. The beginning and end of a story: Beginning - Promise that what I'm going to say is worth your time End - The fulfillment of that process How to put a great story together? Start at the end... The five-second moment. "What are you aiming at?" You have to know that to craft the beginning. Use a thesis statement -- "I used to be... and I realized..." Jurassic Park is not a movie about dinosaurs. It's about love. How to open a story: Try to start your story with forward movement whenever possible. DON'T start by setting expectations (“This is hilarious, “you need to hear this,” “you're not going to believe this.”) Requirements of a personal story: Change - your story must reflect change over time. It can't simply be a series of remarkable events. Stories that fail to reflect change over time are known as anecdotes. Your story only -  not that of others The dinner table test - Be human Homework for life — 5 minutes at the end of each day. “If I had to tell a story from today — a 5-minute story onstage about something that took place over the course of this day. What would it be? Homework for life slows time down... Humor -- It keeps your audience's attention. “The goal is not to tell a funny story. The goal is to tell a story that moves an audience emotionally.” “A written story is like a lake. Readers can step in and out of the water at their leisure, and the water always remains the same. An oral story is like a river. It is a constantly flowing torrent of words.” -- “To keep your listener from stepping out of your river of words to make meaning, simplification is essential. Starting as close to the end as possible helps to make this happen.” During a talk at a school in Brazil, Matt was asked why he shares so much of himself? (Writing novels, stories, teaching, blog posts, podcasts). And he thought for a while and then said, “I think I'm trying to get the attention of a mother who never paid me any attention and is now dead and a father who left me as a boy and never came home.” Your first job as a speaker (at home, on stage, or at work) is to be entertaining... Advice: When you graduate college, it's the end of your assessed learning. What do you want to study next? It will be on you to track. It won't be assessed by others... What do you want to learn next?

    429: Tim Grover - The Language Of Motivation, Confidence, & Winning (MJ & Kobe's Personal Trainer)

    Play Episode Listen Later Jul 25, 2021 58:28

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Tim Grover is the CEO of ATTACK Athletics, Inc., founded in 1989. World-renowned for his legendary work with elite champions including Michael Jordan, Kobe Bryant, Dwyane Wade, and hundreds of other NFL, MLB, NBA, and Olympic athletes. He is the preeminent authority on the science and art of mental and physical dominance and achieving excellence. He's also the bestselling author of W1NNING & RELENTLESS. Notes:  Cleaners have the ability to achieve the end result over and over. Cleaners know who they are, they know the difference between criticism and feedback, they take control of their story. They know that there is always more to do. The Language of Winning & Motivation - ‘In the language of winning, there is no talk of motivation. “Motivation is entry-level, the temporary rush you get from eating too much frosting. Motivation is for those who haven't decided whether to commit to their goals, or how much time, effort, and life they're willing to invest to achieve them.” The Dark Side turns your anger into controlled rage. High performers know how to control and use their dark side to be in control. It's not evit. It's what's unique to you. The vocabulary test  Tim gives his -- “Describe winning in one word.” Some of the answers he receives: Glorious, Euphoric, Success, Domination, Achievement. Not bad. The answers he receives from champions:  Uncivilized. Hard. Nasty. Unpolished. Dirty. Rough. From Kobe? Everything. "WINNING isn't heartless, but you'll use your heart less." Your mind must be stronger than your feelings. "Your feelings keep you in bed." “You can't buy a map to the top. If you could, everyone would be up there. They're not. The steps to Winning are infinite, and constantly shifting.” “Winning requires you to learn, question what you learned, and then learn more.” How to push through when you feel bad? "You have to capture little wins. The joy of the wins cannot be attained if you only work when you feel like it." "You have to crave the end result so bad that the work is irrelevant." Do Hard Things - Doing hard things creates trust in oneself. Doing the hard work others aren't willing to do builds confidence. The phrase "fake it til you make it" - "I hate that phrase. It's so easy to do this on social media and you end up not even knowing who you are. Those people are too worried about how others perceive them." His favorite Kobe story - "He's so coachable." He was always asking questions and listening to learn more. "And he always held himself accountable." "Confidence is the ultimate drug. And winning is the dealer." "The greats always bet on themselves." High performers always seem to be the ones reaching out for a coach... Always trying to get better. The average performers don't think they need a coach. Winning makes you different. And different scares people. Michael Jordan started lifting weights on game days and people thought he was nuts. Knowing what to think versus knowing how to think -- You need to be able to have confidence, challenge other people's thoughts and preconceptions. Don't copy others. Learn and create your own point of view. Your own ideas based on what you've learned. "You can have sight (copy others), but no vision. You need to have a vision." Winning is a test with no correct answers. "Winning is not a marathon. It's a sprint with no finish line." You don't have the luxury of time. Most people manage time. Don't manage time, manage focus. Career/Life advice: Do everything to figure out what you want to do. No job is beneath you. There is no shortcut.

    428: James Clear - Asking Better Questions, Taking Action, & Doing A+ Work

    Play Episode Listen Later Jul 18, 2021 70:49

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 James Clear is the author of the #1 New York Times bestseller, Atomic Habits, which has sold more than 4 million copies worldwide. His writing is focused on how we can create better habits, make better decisions, and live better lives. Notes: “My primary hope is that people find what I write to be useful. As long as someone is able to implement the ideas I share to get the results they want, then I feel like I've done my part to make the world a slightly better place.” "Working on a problem reduces the fear of it.  It's hard to fear a problem when you are making progress on it—even if progress is imperfect and slow." Action relieves anxiety. We often avoid taking action because we think "I need to learn more," but the best way to learn is often by taking action. Lack of confidence kills more dreams than lack of ability. Talent matters—especially at elite levels—but people talk themselves out of giving their best effort long before talent becomes the limiting factor. You're capable of more than you know. Don't be your own bottleneck. What looks like talent is often careful preparation. What looks like skill is often persistent revision. You need volume before intensity. The bad days are more important than the good days. You need to maintain consistency. Preparation for a lawyer: Most cases are won long before you enter a courtroom. You must be willing to prepare. Question James asks to those who are pitching him a TV show or movie for Atomic Habits: What causes a similar show to succeed? ("I don't think people are serious enough about succeeding.") "Having a plan almost always serves you even if it doesn't go according to plan." A+ work - Good enough is ok for most things. For creators, doing A+ work is crucial. Be “selectively ignorant.” Ignore topics that drain your attention. Unfollow people that drain your energy. Abandon projects that drain your time. Do not keep up with it all. The more selectively ignorant you become, the more broadly knowledgeable you can be. At multiple points this year, the top 3 read books on Amazon were: 1) A Promised Land by President Barack Obama 2) Atomic Habits by James Clear, and 3) Becoming by Former first lady, Michelle Obama... I asked James, what is it like to see your work amongst the world's most powerful people? "It's been a wild few years!" The best marketing strategy? Excellent work Read Scott Young's article, Do The Real Thing There are 3 primary drivers of results in life: Your luck (randomness). Your strategy (choices). Your actions (habits). Only 2 of the 3 are under your control. But if you master those 2, you can improve the odds that luck will work for you rather than against you. A Chilean saying: "Criticizing a musician is easy, but it is more difficult when you have a guitar in your hand." -- Don't criticize someone else unless you're willing to do the work. Be known as a champion for great ideas versus someone who is against something. "The more comfortable I am with myself, the less I feel a need to win arguments with other people." Peer pressure applies when you don't know who you are. Fame - "I have no interest in being famous. I want to be known by brand, not by face." What he learned from a cab driver in Singapore about fame: "They have the name and not the life. We have the life and not the name." The Cardinal Rule of Behavior Change: What gets rewarded, gets repeated. What gets punished, gets avoided. Don't reward behavior you don't want to see repeated. The easy way is often the hard way. Shortcuts, one-sided deals, and selfish behavior create debts. You only look like a winner until the bill comes due. Short-term actions become long-term frustrations. In hindsight, the hard way only seems slow in the moment. "The target audience is always the same: myself. I like Morgan Housel's line, "Writing for yourself is fun, and it shows. Writing for others is work, and it shows." Life/Career Advice: Questions are better than advice... Ask these questions: What am I optimizing for? Can my current habits carry me to my desired future? What am I really trying to achieve? What do I really want? Go fast - "Don't rush, but don't wait."

    427 - Jay Clouse - Creativity, Community, & Commitment

    Play Episode Listen Later Jul 11, 2021 61:26

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Jay Clouse leads Community Experience for Smart Passive Income. He joined Smart Passive Income in December 2020 after SPI acquired his private community and virtual accelerator, Unreal Collective. You will notice it sounds different from all of my other episodes. Notes: Commitment: “You don't need to be uniquely talented or creative to make a living as a creator. But you need to be committed." "A creator makes an asset for the purpose of being consumed and creating value for both the consumer and the creator.” -- Leaders need to be creators -- They create/build culture. They need to be effective communicators, writers, they need to create a vision and inspire people… The WHY: “I created Creative Elements to bridge the gap between art and business by talking to high-profile creators about the nitty-gritty of building their creative career.” Community - “A group of people with commonality – shared interests, values, or beliefs.” -- Community traces back to the late 14th century, with both French and Latin roots. “Community” was used to describe “a number of people associated together by the fact of residence in the same locality” as well as “the common people." Sales -- "Sales is a scorecard for storytelling." Culture - “Culture is the sum of behaviors you tolerate and reward over time.” Patience & Commitment - “The effort of earning an independent income, regardless of path, takes a lot of patience and commitment. Those words aren't sexy and they aren't fast. But they are reliable.” In 2019, Jay produced a feature-length documentary called Test City, USA about the growing startup ecosystem in Columbus, Ohio. A+ work - A Power law. The #2 result gets half as much as the #1 result. When creating something, shoot for A+ quality work. The test: When someone sees it, they can't help but comment on it, share it, and tell their friends. You want to start a podcast? Why are you doing this? What's the format? How can you market it? Audio needs to sound great The Juice = feedback from listeners that your show has helped them. Authenticity - You need to feel aligned and comfortable with your voice on air. Wabi-sabi is the view or thought of finding beauty in every aspect of imperfection in nature. It is about the aesthetic of things in existence, that are “imperfect, impermanent, and incomplete” Life/Career advice: It takes time to forge your own path Get in touch with what you want Trial and error - view it as a series of experiments Get your WHO right

    426: McKeel Hagerty - Life & Leadership Without Boundaries

    Play Episode Listen Later Jul 4, 2021 65:32

    Text LEARNERS to 44222 for more Full show notes at Twitter/IG: @RyanHawk12 McKeel Hagerty is the CEO of Hagerty. Hagerty is an American automotive lifestyle and membership company and the world's largest provider of specialty insurance for classic vehicles. He is the former Chair of Young President's Organization (YPO). YPO is a global leadership community of extraordinary chief executives — more than 30,000 members from 142 countries. McKeel is also a Co-Founder and General Partner at Grand Rapids, Michigan-based venture capital firm Grand Ventures. Notes: Arete is a concept in ancient Greek thought that, in its most basic sense, refers to "excellence" of any kind. This meaning was related to the idea of the fulfillment of purpose or function, the act of living up to one's full potential.  In his early twenties, Mckeel planned to be a Russian Orthodox priest. He earned his master's degree in theology from Saint Vladimir's Orthodox Seminary in Yonkers, New York. Why McKeel tracks everything: "I noticed that people who accomplished a lot kept track of their life." He tracks: sleep, exercise, diet, goals, and more Think, "What am I trying to do?" "We are in the golden age of habit formation." "The best leaders are constantly looking for better ways to do things." "Intrinsic motivation is imperative for happiness." "I'm inspired by what I see in others." -- The spirit of the craftsman In 1999, Hagerty had 35 employees... They now have 1,600. The lightning bolt moment - McKeel went to a YPO branding conference at Nike. And learned about how Nike viewed branding. "Nike is the spirit of the sport." -- Think more like a club than a company. McKeel created a membership organization and media brand as part of his business. Leadership "Must-Haves" Growth mindset - you are not a finished product "I don't believe in work-life balance. You get life." Curiosity in the interview process They need to understand what they will need to learn along the way The power of YPO: 30,000 members It's operational leaders doing work with people It's a wholistic view of life The Learning Leader Show is tightly in line with YPO In 2016, McKeel was elected Chairman Keys to a great YPO group: Holistic leaders (business, personal, family) Egos checked at the door Vulnerability and generosity are the keys to breakthrough leaders McKeel has interviewed some of the world's most notable leaders (Hillary Clinton, Sheikh Mohamed of Dubai, Paul Kagame, Prime Minister Lee of Singapore) His writing practice: General Eisenhower would sit alone and write out his thoughts... Ask yourself, "What's the narrative here?" Write summaries of what you learn from books, podcasts, videos, articles...

    425: Jon Gordon - How To Be A Great Teammate (Row The Boat)

    Play Episode Listen Later Jun 27, 2021 57:27

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Jon Gordon is the author of 23 books including 10 best sellers. His books include the timeless classic The Energy Bus which has sold over 2 million copies, The Carpenter which was a top 5 business book of the year, Training Camp, The Power of Positive Leadership, The Power of a Positive Team, The Coffee Bean, Stay Positive, and The Garden. How to be a great teammate: Put the team first "We not me" Superstars make the people around them better Get tactical (be a great teammate): Look for opportunities for the betterment of the team Work hard, build a foundation of trust, communicate well, connect with each team member, CARE about them Encourage means to "put courage into them." "Leadership is a transfer of belief." Use 'positive discontent." "Love tough instead of tough love." "Trust is the currency of leadership." Change Management (learned from Dabo Sweeney) Know what the culture stands for Know what you value Set standards (non-negotiables) Create your vision and purpose -- WHY are you doing it? Get buy-in Optimism and belief are vital Must develop relationships "People follow the leader first and the vision second." Ask: "Are they connected and committed?" A great leader wants their team members to get promoted Culture is not static. It's dynamic. It must be built every day. "It's not one thing. It's everything." Jon wrote The Energy Bus in three weeks. And it changed the trajectory of his life. Don't be carrots or eggs... Be coffee beans. Be able to "transform the environment." 10 Life Rules of Row The Boat: #2: Trained behavior creates boring habits, boring habits create elite instincts. #3 You win with people, not just players--- people who make their life about others. #5 The hardest part about being the standard is that you are the standard all the time.

    424: Bert Bean & Sam Kaufman - Rebuilding A Culture, Taking Risks, & The Next Step...

    Play Episode Listen Later Jun 20, 2021 71:44

    Text LEARNERS to 44222 for more... Full show notes can be found at Twitter/IG: @RyanHawk12 Notes: Bert Bean is the CEO of Insight Global. Insight Global is a 3.3 Billion Dollar staffing company that focuses on living its shared values and empowering people. started with Insight Global in 2005 as a Recruiter and has since worked his way up within the company, exemplifying Insight Global's “promote from within” culture. Bert was announced as Insight Global's CEO on January 13, 2018. According to Comparably, Insight Global and its executive team (led by Bert and Sam) have been rated as an A+ by their employees. Sam Kaufman is the Chief Revenue Officer of Insight Global. Sam began his career at Insight Global as an Entry Level Recruiter in 2004, and he has earned many promotions throughout his career. Sam's mission day in and day out is to improve and grow as a leader in sales so that he can help his people develop personally and professionally. Notes: Don't Bury The Lede -- The purpose of this episode is to announce that we (Insight Global + The Learning Leader) are formally working together. Insight Global will be the presenting sponsor of all episodes moving forward and I will work with the leaders at Insight Global. Changing the culture -- In 2017, employee turnover was 40%. Bert took over as CEO in January 2018. The current turnover is 14%. Fortune Magazine ranked Insight Global as one of the best workplaces for both millennials and women. 70% of leadership promotions in 2019 were for women The impact of episode #242 with Daniel Coyle "A leader at a Private Equity conference told me to listen to your episode with Dan Coyle. I did and it changed the trajectory of our company." Why Bert is a great CEO (according to Sam): "Bert gives everything to his people. He wakes up at 4:00 am every day to handwrite notes to people. He cares so much about developing people." Why Sam is a great leader (according to Bert): "Sam is super driven. Extremely hard worker... And cares about his people. He's also willing to take a risk and bet on himself." Insight Global has a "promote from within" culture. "We are the ultimate growth mindset business." "We must invest in training and developing our people." I will be helping with Insight Global University, Leadership Academy, and providing feedback for leaders within the business. Bert -- "I love aligning with grinders." The "Bert voicemail" -- "When I see something I want, I love being a bad negotiator and just telling them." "I believe in first WHO, then what. That's why I want to work with you." "We want you to remain independent and out in the market giving speeches and learning from leaders outside of Insight Global. We value you having fresh eyes to help us." The Utah Offsite retreat: Rented a big house with 28 leaders and rebuilt the value system and the culture "We all got in a big circle and shared our lowest moment and highest moment. There were a lot of tears... And we came together in the moment." Legendary leader -- "Kirby was dying from cancer. He couldn't walk. The cancer was eating his bones and he flew out there to be with us. He means everything to us. He is the ultimate example of grit." Kirby died a few months after that off-site meeting. Leadership "must-haves" Sam - Three things. You have to care - You won't follow someone who doesn't care about you. High character - Must earn the respect of your peers. Do the right thing all of the time. You're there to serve - "Don't think of leadership as power. Think of it as a burden. A massive responsibility." Bert - "You can't be a bullshit leader. Must be authentic. Not a phony. People see through that. You must take care of and develop people in your charge." The Insight Global shared values: Everyone matters We Take Care of Each Other Leadership is Here to Serve High Character and Hard Work Always Know Where You Stand Purpose - “Our purpose is to develop our people personally, professionally, and financially; so they can be the light to the world around them.” - Bert Bean

    423: Julia Galef - Why Some People See Things Clearly & Others Don't

    Play Episode Listen Later Jun 13, 2021 58:25

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Julia Galef is co-founder of the Center for Applied Rationality. She is the author of The Scout Mindset: Why Some People See Things Clearly and Others Don't. Notes: What is the scout mindset? “The motivation to see things as they are, not as you wish them to be.” The Scout Mindset allows you to recognize when you were wrong, to seek out your blind spots, to test your assumptions and change course. It's what prompts you to honestly ask yourself questions like “Was I at fault in that argument?” or “Is this risk really worth it?” As the physicist Richard Feynman said: “The first rule is that you must not fool yourself – and you are the easiest person to fool.” The three prongs: Realize that trust isn't in conflict with your other goals Learn tools that make it easier to see clearly Appreciate the emotional rewards of scout mindset She closes her TED talk with this quote from Antoine de Saint-Exupery: "If you want to build a ship, don't drum up the men to gather wood, divide the work, and give orders. Instead, teach them to yearn for the vast and endless sea." "The biggest bottleneck is not knowledge. It's motivation. You need to cultivate the motivation to see things clearly." “Julia Galef is an intellectual leader of the rationalist community, and in The Scout Mindset you will find an engaging, clearly written distillation of her very important accumulated wisdom on these topics.” -- Tyler Cowen We should assume that we are wrong. We need to build the skill to change our mind. "Our goal should be to be less wrong over time." How do you work on this? The key principle is the way you think about being wrong. "Don't accept the premise that being wrong means you screwed up." Jeff Bezos left his job on Wall Street to start Amazon and acknowledged the uncertainty. He estimated that his idea had about a 30% chance to work. The Scout versus Soldier mindset: A lot of times, humans are in a soldier mindset - "Belief was strong, unshakeable, opposed argument. A soldier is having to defend." Scout mindset - survey and see what's true. Form an accurate map. Practical application: Be cognizant how you seek out and respond to criticism. Don't ask leading questions. Recognize the tendency to describe the conflict accurately. Also... Not all arguments are worth having. Show signals of good faith. Distinguish between two kinds of confidence: Social - Poised, charismatic, relaxed body language, be worth listening to Epistemic - How much certainty that you have in your views Persuade while still expressing uncertainty: "I think there's a 70% chance this won't work." Lyndon Johnson - Need to understand why someone wouldn't agree with you... We are all the sum of our experiences... Approach people, places, and things with curiosity Life/Career advice: You're creating a brand - Be conscious of the type of people you're attracting. Work to attract those that make you a better version of yourself. Make the choice to attract people who like intellectual honesty like Vitalik Buterin (founder of Ethereum)

    422: Dr. Ron Friedman - How To Reverse Engineer Excellence

    Play Episode Listen Later Jun 6, 2021 57:10

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Dr. Ron Friedman is an award-winning psychologist who has served on the faculty of the University of Rochester and has consulted for political leaders, nonprofits, and many of the world's most recognized brands. His first book, The Best Place to Work, was selected as an Inc. Magazine Best Business Book of the Year. His most recent book is called, Decoding Greatness: How the Best in the World Reverse Engineer Succes. Notes:   When Michael Dell was 16 years old, his parents bought him an Apple Computer. And they were horrified by what he did next... He took it apart to learn how to build it. He was curious. Excellent performers don't passively observe. They take action. When you encounter an awesome memo or speech, try to identify why it was remarkable... And then see how you can implement what you've learned to do the same. Nature vs. Nurture? "It's both." The stories we've been told are wrong: That it takes talent + practice. That's only part of the story. It's thinking in formulas and becoming a collector. "Identify what works and turn it into a template for yourself." A presidential speechwriter like Jon Favreau (President Obama's speechwriter) would study the greatest presidential speeches in history as he wrote... Reverse outlining - Take a finished product and reduce it to small paragraphs. Read the transcript and identify the emotion. There are six main narratives for main characters... The analysis comes after collection. Identify what's extraordinary... And then create a template. Create metrics and rate your work. "Measurement begets improvement." This requires a mindset of curiosity (like Michael Dell) Think in "blueprints." How does this work? How do I recreate it? President Obama initially was not a good politician... He observed pastors at churches. He started using repetition and pausing for effect to improve his ability to give compelling speeches. How are Chipotle and Starbucks similar? "They think in blueprints." The creators of Chipotle knew that people love burritos, but there wasn't a fast way to get great ones. They created a blueprint. The leaders at Starbucks modeled their buildings after Italian coffee bars. It's "pattern-thinking." Tom Petty didn't watch Bruce Springsteen because he felt they were too similar. He didn't want to outright copy him. Ron reads fiction to help him become a better storyteller and use cliffhangers in his non-fiction writing. Visualization - Why does it not work? "It can give you temporary satisfaction and lead to you not working as hard for the goal. You feel as if you already achieved it." "Visualize the process instead of the outcome." The UCLA Study: Visualize the process Practice in the past - Be reflective, use a journal, look back at previous entries Deliberate practice - It needs to be hard and you need feedback from an expert. Practice in different locations. Novelty is important. This allows you to be more present in the moment... Sign up for improv classes Find a hobby that has an overlap with what you do (if you're a manager, join toastmasters to become a better public speaker) Tinder algorithms - They predict who you'll find attractive. It looks for commonalities... The takeaway? Start a collection intake engine. Curate what that contains and what you exclude. Ritz Carlton obsesses over metrics. They understand that what gets measured gets managed. They optimize for their net promoter score (NPS). The links that are drivers to outcomes... For Ron, he needs to do cardio to get into creative mode. To do great cardio, he needs great sleep. To get great sleep, he needs regular massages. It's a chain of events to get the optimal outcome. Figure out what that is for you. How to give a great Ted Talk? Ron reverse engineered the most watched talk... Here is what he found: Ken Robinson used one fact He had lots of anecdotes There were LOTS of jokes (and they were funny) The storytelling drives the whole talk Taking risks -- Ron learned this from his grandmother and dedicates his work to her. He was born in Israel and moved to New York when he was 7. His grandmother would go door to door selling the services of her husband (he was a dentist). "The more risks we take, the more likely we are to succeed." Life/Career advice: Take more risks Optimize for your relationships... And your spouse is the most important relationship Apply to be part of my Leadership Circle

    421: Sebastian Junger - Defining Freedom, Building Tribes, & Leading A Team

    Play Episode Listen Later May 30, 2021 64:25

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Sebastian Junger is the #1 New York Times Bestselling author of THE PERFECT STORM, FIRE, A DEATH IN BELMONT, WAR, TRIBE, and FREEDOM. As an award-winning journalist, a contributing editor to Vanity Fair, and a special correspondent at ABC News, he has covered major international news stories around the world and has received both a National Magazine Award and a Peabody Award. Junger is also a documentary filmmaker whose debut film "Restrepo", a feature-length documentary (co-directed with Tim Hetherington), was nominated for an Academy Award and won the Grand Jury Prize at Sundance. Notes: Human beings need three basic things in order to be content: they need to feel competent at what they do; they need to feel authentic in their lives, and they need to feel connected to others. Definition of Freedom: “We walked 400 miles, and most nights we were the only people who knew where we were. There are many definitions of freedom, but surely that’s one of them.” Running a company versus LEADING a company -- “You can run a company or lead a company. If you want to lead a company, you have to make sure that when things take a downturn, as the leader you’ll be the first to experience the downside. Before jobs get cut, you’ll take a pay cut, you will suffer with the people you lead.” One great example of this is Chobani founder Hamdi Ulukaya. All employees are part owners of the company. He comes from a family of Nomadic Sheep farmers from the Turkish mountains. He learned a collective approach to life and work where he grew up. “When people are actively engaged in a cause their lives have more purpose... with a resulting improvement in mental health." How becoming a dad (at age 55) changed his life: "they are the point of life." Sebastian's dad was a refugee from two wars... War has had a significant impact on his life. As Sebastian grew up, he decided he wanted to be a journalist and cover wars. He went to the Civil war in Bosnia. Guts - "Most scary things are more frightening before you go. I have a formidable capacity for denial." People want to feel like they have agency. They're more scared when they feel that they don't have it. Front line vs backline soldiers - The backline soldiers are scared because they feel like they don't have as much agency as the front line (even though the front line is more dangerous). Uncertainty is scary. To help with fear, go in front of your mirror and make the "fear grimace" face... When Sebastian was competing in track events for the 1500m race, he would yawn in the faces of his opponents to intimidate them Freedom - We aren't subject to the whims of the largest male in a group anymore... You remain free by being mobile He organized his new book, Freedom, in three parts: Run -- Fight -- Think Sebastian went on a walking trip and called it, "The Last Patrol." - They walked on a railroad from Washington DC to Philadelphia and then Pittsburgh "Met America from inside-out" What did he think about at night when he went to sleep outside during "The Last Patrol?" "Always thought safety first." "The most meaningful experiences happen when I'm physically dirty and security wasn't guaranteed." How to help your children push their edges? "We traveled to Liberia with our daughter." "The core value children value is closeness. We sleep on a mattress on the floor with our daughters. They want to be close." Collaboration/Working together -- Football and the military. The football locker room is a beautiful place. It’s democratic. People join from diverse backgrounds. And create a common goal. A theme of collaboration. A “we can’t win games without each other.” And when it comes together it’s a magical feeling.  There must be a core commitment to the group. "Being ego-driven is an emotional burden." Commonalities of leaders who sustain excellence: Principle driven - In politics, democracy should be #1 Sacrifice own interest for the group Life/Career Advice -- FAIL. If you’re only doing things you know you can do then you’re never near your limits. In order to grow, you have to push those limits. And sometimes that means you’ll fail. That’s ok.

    420: Sean Covey - Disciplined Execution, 7 Habits, & Decision Making Tools

    Play Episode Listen Later May 23, 2021 59:11

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Sean Covey is President of FranklinCovey Education. He is a New York Times best-selling author and has written several books, including The 6 Most Important Decisions You’ll Ever Make, The 7 Habits of Happy Kids, and The 7 Habits of Highly Effective Teens, which has been translated into 20 languages and sold over 4 million copies worldwide. Sean's dad is Stephen R. Covey, the author of one of the most sold books of all time (more than 30 million copies), The 7 Habits of Highly Effective People. Notes: Sean played Quarterback at BYU -- Led the team to two bowl games and twice selected as ESPN’s Most Valuable Player of the Game. What he learned from his time as a QB: How to prepare How to "do hard things" - "Your zone of comfort expands because the hard things aren't as hard anymore." Importance of a system - Rigorous practice, filming of the practice, reviewing of the work. Daily. The 7 Habits of Highly Effective People came out in 1989... It had a tepid release and then exploded. It changed the lives of the Covey family. Sean said his dad Stephen (the author of The 7 Habits) was "very genuine... A better husband and dad than a writer. H was very congruent. He had the power of principles. There was no hypocrisy." How do you handle yourself when talking to a person who has a powerful position? "Treat the garbage collector and the CEO with an equal amount of respect." 4 Disciplines of Execution: Focusing On The Wildly Important Goals (WIG) - Exceptional execution starts with narrowing the focus— clearly identifying what must be done, or nothing else you achieve really matters much.  -- Example: JFK has one of the best examples ever: "Send a man to the moon and return him home safely by the end of the decade." It was one goal. There was a starting line and a finish line. Act on Lead Measures – Golden rule of execution: Identify lead measures. Twenty percent of activities produce eighty percent of results. The highest predictors of goal achievement are the 80/20 activities that are identified and codified into individual actions and tracked fanatically. Lag Measures are the end goal. Keep A Compelling Scoreboard -People and teams play differently when they are keeping score, and the right kind of scoreboards motivate the players to win. Create A Cadence of Accountability -Each team engages in a simple weekly process that highlights successes, analyzes failures, and course-corrects as necessary, creating the ultimate performance-management system. Goal setting - There are two kinds of strategies: Deliberate strategies Emergent strategies - "Be ready for waves that might hit you... And knock you in a better position." With goal setting, remember the phrase "No Involvement, No Commitment." Involve your team to set their own goals. Don't set the goals for them. Advice to parents with teenagers: Have a purpose as a family Set values Write a mission statement Have 1:1 time with kids Career/Life advice: Have a plan... But be flexible Live according to your principles, values, and mission statement Create a credo of your own

    419: Scott O'Neil - How To Be Where Your Feet Are

    Play Episode Listen Later May 16, 2021 61:50

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 The 3 things Scott told his daughter Kiraat a YPO event... Family, Family, Family It will always be ok. Things will go bad. It will be ok. Anything, anytime - "you can always call, text, FaceTime, no matter what. I am here for you." Scott's 4-part process to become more present: Find perspective Seek authentic feedback Cultivate reflective strength Love your leadership constitution Public failure: Scott started a business with Seth Berger, founder of AND1, basketball shoes. HoopsTV. Raised $14 million from investors… Eventually failed, had to lay off 50 people, including his own brother(!) The good old days are today (scene from the office (Ed Helms)  Andy Bernard: “I wish there was a way to know you're in "the good old days" before you've actually left them.” Scott got fired from his role as President of Madison Square Garden. He says it was because he was "too busy being right instead of being effective." Scott is a change agent and values performance more than experience Watch the Battle at Kruger video (Scott shared this with the team) "To do great things, you have to be confident" Need to focus on "WMI." What's Most Important "Work-life balance does not exist. Beware of the mediocre middle." "Life is about tradeoffs" The most effective leaders seek authentic feedback and are able to hear it. Ask yourself, "Who have you connected to in the last month?" Behaviors of Excellence: Be your authentic self - "Be you. People follow authenticity." Work unreasonably hard. Intellectually curious - "The world is changing so fast." Passionate - "Fall in love with it." All executives at the Philadelphia 76ers are challenged to declare who they are at their core in the form of a leadership constitution. Anyone can—and should—create one by answering the following two questions: 1. I declare that I am... and 2. You can count on me to... Scott's leadership constitution: I declare that I am a passionate and authentic leader of leaders who feels a gravitational pull towards talent and character. I wear my heart on my sleeve. I love people and being part of a team. I get energy from helping others and would give the shirt off my back to a stranger and anything, anytime to a friend. I am family first, high integrity, and surprisingly sensitive change agent who is confident, caring, and intellectually curious. This fuels a competitive drive that at times feels like a chip on my shoulder. You can count on me to bring positive energy into my space. Exude urgency and push you, challenge you, nudge you and raise the bar beyond your expectations, and sometimes what you think reasonable. Laugh with you, cry with you, love you even when you won’t laugh, haven’t cried, and don’t feel loved. Root for you today, every day, and always. Share the most personal of thoughts, emotions, stories, highs, and lows because I am okay with it and who I am. Enjoy the rollercoaster of life, whether we are going forward, backwards and upside down. Drive hard to reach the summit and then quickly start on another mountain. Share wins and take hits for losses

    418: Mark Scharenbroich - How To Tell Stories That Move People (Nice Bike)

    Play Episode Listen Later May 9, 2021 63:46

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Mark Scharenbroich is an Emmy award winner, best-selling author, and hall of fame keynote speaker. He is known for his authentic delivery, his talent for delivering unique stories, and his comedic timing. He's the author of Nice Bike: Making Meaningful Connections on The Road of Life. Notes: Nice Bike. It’s not a technique, it’s a genuine interest in others and the willingness to acknowledge the talents and accomplishments of everyone. The three parts to story-telling: Stories need to be unpredictable, they need to have a hook, and they have to have a cast of characters. While in college at St Cloud State, Mark toured high schools and colleges with a comedy troupe called Mom’s Apple Pie which helped him develop his comedic timing and ability to improv. While on a trip to Washington DC with his dad, Mark witnessed his dad walking up to a couple of Vietnam veterans and saying, "Thank ya fellas. Welcome home." The moment was unforgettable to Mark as he witnessed what it meant to be grateful for others and to connect with them. The "dark chocolate" that Mark's daughter gave to a struggling stranger at the airport. "We don't have to fix all the problems, but acknowledge others, see them, and try to connect with them." The CEO of Cargill said it's not a secret what leaders need to do: State where we're going State how we're going to get there Show that you have your team's back Show that you care about your team as people Leaders must always be in the trenches and learning... And work to create memorable experiences for the people they are leading How to give a great toast at a wedding or eulogy at a funeral? Remember it's not about you, it's about the bride and groom Be story-driven The power of three - "She's about faith, family, and friends" and then tell a short story about each of the three What Mark learned from a "meat raffle" You have to buy a ticket for a shot to win You must be present to win The same is true for leadership. You have to be engaged and take the chance to do it. You must be present with your team. Be a "day-maker." Instead of just being a barber or a stylist, work to make your client's day by giving them an amazing haircut. BWCA - Leave the area better than you found it... A great rule for life. Core values - "When your core values are clear, decisions are easier." Comparison - Compare yourself to your previous self. Be grateful for what you have. Someone else will always have more crayons. Focus on your crayons. Advice to those who think they aren't creative. You are... You have to find the stories. Focus on four columns People you've had experiences with Experiences you've had Lessons learned Application to the lives of others Roberta Jordan: "It's more important to be interested than interesting." Life advice -- "Leave a tip for the staff who cleans your hotel room."  

    417: Hubert Joly - How To Unleash Human Magic & Achieve Improbable Results

    Play Episode Listen Later May 2, 2021 63:17

    Text LEARNERS to 44222 for more Full show notes at Twitter/IG: @RyanHawk12 Hubert Joly is a senior lecturer at the Harvard Business School and the former Chairman and CEO of Best Buy.He is the author of the upcoming book “The Heart of Business – Leadership Principles for the Next Era of Capitalism.” Notes: In May 2012. Jim Citrin, the leader of the CEO practice at Spencer Stuart, the global executive search company, asked Hubert, “Would you be interested in being the next CEO of Best Buy?  Issues at Best Buy were all self-inflicted. Hubert realized there was an opportunity to fix it... Hubert's "5 Be's" of leadership are purpose, values, clarity, authenticity, and service. "My purpose in life is to make a positive difference on people around me." - Hubert Joly "If you cannot go outside, go inside. Leadership starts from within." Work to be the best version of yourself Ask your people, "What is your dream?" -- "My job as a leader is to help you achieve your dreams." "We're the captains of our lives." "Profit should be an outcome, not a goal." The 3 imperatives in sequential order: Great people Great customers Make money Remember that 98% of questions that are either/or should be AND's... Key Philosophy: Pursue a noble purpose Put people at the center Embrace all stakeholders Leaders must create the environment to unleash the magic What Hubert learned at McKinsey: The emphasis in the early years was on solving problems. In 2012, when Hubert joined Best Buy, he hired an executive coach. Why? "100% of the top 100 tennis players have a coach." We all need a coach. "It sends a powerful message when the CEO has a coach." It shows that he understands he needs help. We all do. Must-Have leadership qualities: Knowing people... Who are they? What drives them? How do they want to be remembered? "Tell me about your soul" -- Accept imperfections of self and others How to turn around a business by putting people first and reducing headcount as a last resort. How to unleash “human magic” for outcomes that defy logic. This includes an actionable commitment to diversity and inclusion, such as the “reverse” mentor program that pairs Best Buy executives with employees who help broaden their understanding of differences and issues they face. How to become a purposeful leader focused on creating an environment in which others can flourish and perform at their best, and who inspires by showing vulnerability and embracing their and your humanity. How to place a noble purpose as the cornerstone of a company’s strategy and concretely embrace and align all stakeholders around that purpose. For Best Buy, that purpose is enriching people’s lives through technology. And it allowed them to form genuine partnerships with the world’s foremost companies, including unlikely allies like Amazon, to the benefit of all. Jeff Bezos, founder, and CEO of Amazon: “Best Buy’s turnaround under Hubert Joly’s leadership was remarkable—a case study that should and will be taught in business schools around the world. Bold and thoughtful—he has a lot to teach.

    416: Greg McKeown - How To Make It Easier To Do What Matters Most

    Play Episode Listen Later Apr 25, 2021 66:01

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Greg McKeown wrote the New York Times best-seller, Essentialism: The Disciplined Pursuit of Less.  As well as frequently being the #1 Time Management book on Amazon, this book challenges core assumptions about achievement to get to the essence of what really drives success. His latest book is titled, Effortless: Make It Easier To Do What Matters Most. Notes: Essentialism was about doing the right things; Effortless is about doing them in the right way... The best free throw shooter ever is not Michael Jordan or Steph Curry… It’s Elena Delle Donne. 93.4%. “If you keep it simple, less can go wrong.” The word NOW comes from the Latin phrase, novus homo, which means “a new man” or “man newly ennobled.” The spirit of this is clear: each new moment is a chance to start over. A chance to make a new choice.” “Whatever has happened to you in life. Whatever hardship. Whatever pain. They pale in comparison to the power you have to choose what to do now.” The question to ask yourself: "What's something essential that you're under investing in?" The second question is: How can you make that effortless? Life changes the day you discover residual results How to make it effortless? Create a routine so you don't have to think about it. The competition to the South Pole -- The difference between Amundsen versus Scott Amundsen -- 15 miles per day, no matter what. The "15 mile march." Scott -- Push to exhaustion every day. Amundsen and four others arrived at the pole on December 14, 1911. Five weeks ahead of a British party led by Robert Falcon Scott as part of the Terra Nova Expedition. Scott and his four companions died on the return journey. Amundsen made it to the South Pole and back to base camp without suffering a death in the party. Consistency day in and day out help Amundsen "achieve the goal without particular effort." Effortless is about simplification. Ask, "what if it could be easy?" Ask: "Is there an effortless way to do this? Highland High School Rugby - Won 19 national championships: Systems were put in place Consistent systems are the key How to deal with the guilt when we don't work as hard? Give your best to what you're doing, but have an open mind to finding a better way to do something This book for Greg grew out of agony... His daughter was living an ideal life... And then had health issues that completely changed their family. They had two possible paths to help her: The harder, heavier path of 24/7 always on work... OR Easier path of being grateful. Sharing optimism, and live in the state to help re-wire the brain. "Be grateful for every thing possible." They chose the latter and Eve got better... How they chose to respond was everything...

    415: Suneel Gupta - How To Get People To Take A Chance On You

    Play Episode Listen Later Apr 18, 2021 64:33

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Suneel Gupta is on faculty at Harvard University. He's the author of Backable - The Surprising Truth Behind What Makes People Take A Chance On You Notes: Let’s start with the obvious -- when lots of people are applying for the same spot, you have to find a way to stand out. You can’t just check a box, you have to leave an impression.  (But backable people “go beyond Google” and dig for insights that other people interviewing for the job may not find. They talk to customers, they attend shareholder meetings, they test-drive the product. (But backable people “go beyond Google” and dig for insights that other people interviewing for the job may not find. They talk to customers, they attend shareholder meetings, they test-drive the product. ) Suneel comes from a family of highly backable people—including his mother, Damyanti Hingorani, the first woman engineer for Ford Motor Company, and his brother Sanjay Gupta, chief medical correspondent for CNN. Reid Hoffman recruited Suneel to Mozilla... Name someone early in your life who backed you. Call them and say 'thank you.' Hire "high ceiling" leaders: Suneel was a speechwriter in 2004. He was backstage at the Democratic National Convention. There was a State Senator from Illinois. Suneel watched him speak from behind the curtain. "He created an electric wave of energy when he spoke." It was President Barack Obama. After that, Suneel became obsessed with following the work of the State Senator. He studied President Obama's history and learned that he went from a dry speaker to inspiring through preparation and practice. He worked on his skill to communicate and got better. The "It" quality -- People get a job because others want to take a chance on them. They're backable. Specifics to make this happen: Play exhibition matches -- Prepare, practice, rehearse They develop a level of mastery so that they don't have to think when it's time to perform. Their preparation allows them to flow Ella Fitzgerald performed in Berlin... She forgot the lyrics and improvised the words for the next half of the song. She rehearsed a lot. That allowed her to perform even when she forgot the words. Confidence comes from believing something will go wrong and that you've practiced enough to be able to handle it. "Build your recovery muscle." Surround yourself with great people - Early adopters need to feel part of the build.  Steer Into Objections. Anticipate three key objections to your idea. When pitching, don’t avoid those objections; steer into them. Don’t Pitch Prematurely. Instead of sharing an idea before it’s ready, nurture it until you’re ready. It’s not charisma that convinces people, it’s conviction. Don’t Overshare. Share what it could be, not how it has to be. Share just enough to get the essence of your idea across, then open up the conversation. Build Your Backable Circle. Don’t rely on just one person to help you with your pitch. Surround yourself with a trusted group of people who bring different perspectives. Humans are not risk takers - We do whatever we can to avoid a loss. You need to neutralize that fear. "Don't just talk about why it's new, but why it's inevitable." "Backable people convince themselves first. It's not charisma that convinces people, it's conviction." "Most new ideas are killed inside hallways. We share too early. Before they're ready. Nurture your ideas behind the scenes. They need an incubation time. Write it out. Draw..." Quiet time is so important to hone ideas. It's critical to the creative process "Ken Robinson was not that charismatic, but you believed everything he was saying." He believed it first. He had conviction. Storytelling - "You need to cast a central character." "Re-write the book for on person as the reader... 'I'm writing this book for my daughter to read.'" "Don't talk about the market, talk about one person." Life advice: "Figure out what makes you come alive. I left Groupon and created a list of ideas."

    414: Erin Meyer - How To Build A High Performance Culture (No Rules Rules)

    Play Episode Listen Later Apr 11, 2021 66:16

    Text LEARNERS to 44222 to learn more... Full show notes at Twitter/IG: @RyanHawk12 Erin Meyer is a professor at INSEAD, one of the leading international business schools. Erin conducted an in-depth study with Reed Hastings, Co-Founder and CEO of Netflix, investigating the underlying principles necessary for building a corporate culture that is inventive, fast, and flexible. The results of that research were published in their book No Rules Rules. In 2019, Erin was listed by the Thinkers50, for the second time, as one of the fifty most impactful business writers in the world and in 2018 she was selected by HR magazine as one of the top 30 most influential HR thinkers of the year.  Notes: “Corporate culture can be a mushy marshland of vague language and incomplete, ambiguous definitions. What’s worse, company values — as articulated — rarely match the way people behave in reality.” The Netflix culture deck. 127 slides originally intended for internal use but one that Reed Hastings (CEO) shared online in 2009. Sheryl Sandberg called it “the most important document ever to come out of Silicon Valley.” Erin said "I loved the deck for its honesty. And loathed it for its content.” "If you want your culture to come alive, you need to avoid speaking in absolutes." Instead, use either or… Security or High Performance? Candor or Comfort? Why did the Netflix culture deck go viral? "This is a company that tells the truth. It said what it believed. That is rare." On May 31, 2015 you got a cold email from Reed Hastings (CEO of Netflix)… Reed told her that he read her book, The Culture Map, loved it, and was having his leadership team at Netflix read it. Erin's biggest surprise during her time researching Netflix and writing with Reed? "That management paradigms are hangovers from the industrial era. Previously, the #1 goal was error elimination. That isn't the #1 goal at Netflix. It's innovation." Reed Hastings had a company before Netflix called Pure Software. He put in a lot of rules and processes. He realized that "if you dummy proof the system only dummies want to work there." Too many processes can kill flexibility and innovation. This is "applicable to any environment where innovation is more important than error prevention." "Most rules are put in place to deal with low performers." "Instead, create an environment with 'talent density.' Only high performers..." Performance is Contagious: Professor Will Felps, of the University of New South Wales in Australia, conducted a study demonstrating contagious behavior in the work environment. He created several teams of 4 college students and asked each to complete a management task in 45 minutes. The teams who did the best work would receive a financial reward of $100. (Bezos: "People are pretty good at learning high standards simply through exposure," writes Bezos. "High standards are contagious. Bring a new person onto a high standards team, and they'll quickly adapt. The opposite is also true) The two different types of jobs: Operational - Ice cream scoopers Creative - Rely on your brain Pay Top of Market for talent - Matt Thunell (Manager of Original Content) said about Netflix, “We live in a walled-garden of excellence, where everyone is a high performer. You go into these meetings and it’s like the talent and brain power in the room could generate the office electricity. People are challenging one another, building up arguments. That’s why we get so much done at such incredible speed here. It’s because of the crazy high talent density.” With that said, Netflix doesn’t believe in “Pay-Per-Performance” bonuses. When you first began to collaborate with Reed to write this book, Erin asked him how he would find the time to collaborate. He said, “Oh, I can give this pretty much whatever time you think it will need.” That surprised Erin... In Reed's mind, the leaders should create a system so that they don't have to be busy, packed with back to back to back meetings... Candor -- Giving and receiving feedback Top performers regularly help other top performers get better by giving feedback At Netflix, they do live 360 feedback dinners -- Go around the table giving feedback for each person. The 4 A method of feedback: Aim to assist Actionable - It must be clear what could be done Receive the feedback with gratitude Accept it or decline it... It's not always right. Be grateful for it regardless Sustain Excellence: Humility Curiosity to Learn - Never stop learning, never feel like you've mastered it Life/Career Advice: Get the talent right Create Candor Eat the cake -- Remove rules and processes If you create an open vacation policy (meaning that vacation days are not tracked), it is imperative that the senior leaders lead from the front and go on a lot of vacations. The rest of the team will follow... If you never go on vacation, then your team will feel like they have to do the same.

    413: Brook Cupps - Living Your Values: Tough, Passionate, Unified, & Thankful

    Play Episode Listen Later Apr 4, 2021 75:59

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Brook Cupps is a leadership teacher and the coach of the Centerville High School basketball team. In 2021, he led his team to the first state championship in school history. He is best known as a leader who truly lives his core values. They are: Tough, Passionate, Unified, & Thankful. Notes: Brook's personal mantras: Wolf - Wolves travel in packs. They are not good by themselves. They need the pack. BC needs people around him. Loves teams. "Wolves are more badass than lions or tigers. You don't see a wolf in a circus." Chop Wood - "I've never viewed myself as talented, but I'm willing to work. We say chop chop. When things are going well, get to work. When things are bad, get to work. The connection is always back to work." The Man In The Arena - "I had to develop this over time. The critics used to bother me and I would listen to them. It affected my confidence. I learned that the most important opinions are the people in the arena with me." Brene Brown - “A lot of cheap seats in the arena are filled with people who never venture onto the floor. They just hurl mean-spirited criticisms and put-downs from a safe distance. The problem is, when we stop caring what people think and stop feeling hurt by cruelty, we lose our ability to connect. But when we’re defined by what people think, we lose the courage to be vulnerable. Therefore, we need to be selective about the feedback we let into our lives. For me, if you’re not in the arena also getting your ass kicked, I’m not interested in your feedback.” Purpose - "My purpose is to inspire others to strive for excellence over success." Self awareness leads to self confidence - Know who you are. Be comfortable with who you are. "You can't be tough alone. You need others." Foxhole Friends - It takes time to build foxhole friend relationships. "With my foxhole friends, I can be completely open. They tell me the truth. They have the freedom to criticize me." Coach Z -- Dave Zeller. “He never won a District. He’s the best coach I’ve ever been around. A state championship isn’t success. It’s the impact you have on the kids because nobody’s going to tell me that those guys that won state championships are better coaches than Z was.” Core Values: Values become real when you define the behaviors that exemplify the value... Tough - Positive body language leads you to be fight ready Passionate - Choosing extra work leads you to steal inches Unified - Speaking and acting with urgency leads you to not flinching in big moments Thankful - Showing love for one another through touches (help someone off the floor, give them a five after they make a mistake) Unified --  You must speak and act with urgency. "If you choose to remain silent when someone has done something wrong, then that is selfish." Choosing the easier path of not saying anything is selfish. The selfless act is having the guts to speak up when it's needed. Patch Adams - "Indifference is the greatest disease of all." You need to stand for something or you stand for nothing... "Your behaviors are the crux to your values." Do your behaviors match the values you claim to be yours? Gabe Cupps (Brook's son) entered the conversation for a few minutes... Gabe sent a text to each player on the team before tournament games that simply said, "We're gonna win." Where does that confidence come from? "It's the work put in leading up to the big moments." Gabe originally tried out for the North Coast Blue Chips AAU team... The same team that Bronny James (LeBron James Jr) played on... During a break in the action, he asked Bronny to play 1 on 1... "I didn't know how good I was. I wanted to see." Gabe earned their respect and made the team... Later LeBron noticed Brook's coaching ability when he was helping out at practice and determined he was the best coach to lead the team moving forward. LeBron's superpower as a leader is "gassing up his guys." He has the ability to create more belief in others through his belief in them. A critical leadership action where LeBron excels... What did Brook and Gabe say to each other during their long embrace after winning the state championship? "I just told him how much I loved him." Goal setting process -- Brook does not set results oriented goals. He sets process oriented goals. They had no goals to win their conference, or regionals, or the state championship (they won all of those this year). Their goal for this season was: Attack every opportunity with purpose Process based versus Results based? In the world of coaching basketball, there is a clear scoreboard. You have a record. If you lose too many games, you get fired. How does Brook manage that? "If I have a group of guys that are tough, passionate, unified, and thankful... And they attack every opportunity with purpose, we'll probably be pretty good and win a lot. The results usually take care of themselves." Honoring those who have come before you: "Drink the water, but remember who dug the well." Will you take a charge? This is what he looks for in a teammate. Someone who looks for opportunities to sacrifice for the team. There is a physical sacrifice. "It's gonna hurt. It's an unselfish act to take a charge." "To be all in, you need to take charges." High Standards - There was a moment in a game earlier in the season when Centerville was winning 60-24 in the third quarter. Brook's team started playing a little sloppy. Turned the ball over a few times. It was uncharacteristic of their usual play. Brook called a time out and yelled at his team. It was obvious they were going to win (by a lot), but that moment showed me that Brook holds his team to higher standards and won’t allow them to lower even when the opponent isn’t posing a challenge... "You get what you accept. That's my standard. If I ignore that, then I'm not living to my values, and that's not ok with me." Creating your values -- "I think as the leader, they need to be your values." "If you go to work for someone else, you need to be bought into their values. If you're not, then you probably shouldn't work there." When interviewing for a job to work for a leader, ask them: "What are your values and how do you live them? I noticed after big wins that Brook doesn't join in the pictures with his players... Why? "That's their moment. It's about them. I love watching them enjoy those moments." Common traits of foxhole friends: "They may not communicate them the same way I do, but we have a shared appreciation for our values." “It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly.” -- Teddy Roosevelt

    412: Kevin Sharer (Former CEO of Amgen) - What Operational Excellence Looks Like

    Play Episode Listen Later Mar 28, 2021 57:30

    Text LEARNERS to 44222... Full show notes at Twitter/IG: @RyanHawk12 Kevin Sharer has a distinguished career as a successful CEO and Board Member. He is currently a senior lecturer at Harvard University Business School and continues to mentor a select number of senior executives. Either as a Chairman, independent director, or mentor, Sharer has been a part of more than 20 successful CEO-successor transitions. Kevin led Amgen for 20 years, first as President and then as CEO for 12 years. Under Sharer’s leadership, the company achieved annual revenue of $16 billion with operations in 55 countries.  Notes: "What Operational Excellence Looks Like" Must know the details Must have a listening system to know where problems brew The leaders have a clear agreement with the team on what success is A cadence of clear communication The leader must embody the behavior... They are the model Must have real empathy for people and care about them The leader needs to assess when things go wrong so that they don't make the same mistake twice... Kevin spent 110 days underwater in a submarine... When he left the Navy, he knew he wanted to be a manager. He joined a program at AT&T to become one... He had an ambition to rise high in an organization Kevin's dad - A military aviator. His hero and role model. his dad cared a lot about leadership... How did Kevin earn the CEO role at Amgen? Spent 8 years as the President of the company. And "made it pretty obvious" to hire him for the CEO role He consistently delivered results and formed a strong partnership with the CEO How to sustain what's special about a company as it grows? The book Built to Last by Jim Collins was very helpful.... How to create and live your values? They are not defined by what's written down, it's the behavior of the people. And that starts at the top... Understand what your real values are. If you don't believe in the values, you shouldn't work there... You "have to have social data to know that the values are real." Ask others in the organization: "Are the values you experience consistent with the values stated by the company?" How he got hired as the President at Amgen? "I first decided that I wanted to be a General Manager and not a functional specialists." Kevin pursued that through General Electric and got great experience...They hired him in part because of his broad range of experience. It was a multi-step interview process. Kevin interviewed with 20 people at the company before getting the offer... Listening ability: Kevin went from bad to great... "On the way up in my career, I had the view that I was so fast, so smart... It was working. I thought I was being helpful by telling others what I thought, but I was cutting off the full picture." Kevin had an eye opening moment when he asked the CEO of IBM to talk about leadership with his team... "I learned to listen for comprehension. Listen to understand first." "You need to listen to the entire eco-system." Big idea: Pick 10 CEOs who didn't make it: "Seven of them weren't situationally aware." What are some "must-have" hiring qualities? A record of good knowledge Great communication skill Comfort in their own skin Curious - they must ask questions Answer the question, "what are your goals?" Answer the question, "what have you learned from failure?" "If five people were asked about you, what would they say?" Their accomplishments speak for themselves. They don't have to overly sell themselves They need to "clearly want the job." A good sense of humor Hiring trap: "There is a bias for us to hire people like us. It's overwhelming. We're wired to think, "other is dangerous." We must be aware of that."

    411: Ryan Petersen (CEO of Flexport) - How To Build A High Velocity Team

    Play Episode Listen Later Mar 21, 2021 70:55

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Ryan Petersen is the CEO and Founder of Flexport. Prior to starting Flexport to fix the user experience in global trade, Ryan was co-founder and CEO of, a data-as-a-service business for global shipping. Flexport hit a $3.2 Billion valuation after $1 billion investment led by SoftBank. Notes: Excellence = Curiosity - "It's a more fun way to live." Learners Appreciative Have fun "It doesn't have to be boring." The importance of writing as a leader: "I write a lot of essays. Some are published. Some aren't." Communication: "It's a huge part of the job of a leader." For investor updates... "It's good practice." Try to use humor, learn something new, don't be boring, get people "pumped up" Raising money from investors: "It's like your love life. You have to earn it. There are no shortcuts. You need to have a business that doesn't need them." "We built a track record over the 15 years prior to raising money." Masayoshi Son is the CEO of Softbank. He is a Japanese billionaire technology entrepreneur, investor, and philanthropist. Ryan met with him and earned a $1 Billion investment... Making Flexport worth $3.2 Billion. Flexport became the fastest growing company in Silicon Valley. Ryan wrote an essay about raising a lot of money so that they could ride out a "100 year storm." How was he able to raise so much? "Don't do an auction. I said, 'I'm only talking to you.' Create a win-win. See the world through their eyes." Masa had written a 300 year vision. Ryan said, "The audacity to have a 300 year vision, it just resonated with me." "One of our core values is to play the long game." Flexport enables all parties to move large product around the world. It was born out of Ryan discovering the pain of shipping. There is a lack of technology with freight forwarders. There was no culture of customer satisfaction. There was high friction - "We counted 984 steps to get a product shipped." Paul Graham, one of the greatest investors of all time and founder of Y-Combinator said this about Ryan Petersen: Ryan is what I call an armor-piercing shell: a founder who keeps going through obstacles that would make other people give up. But he's not just determined. He sees things other people don't see. The freight business is both huge and very backward, and yet who of all the thousands of people starting startups noticed? Ryan Petersen." By 2016, Flexport was serving 700 clients across 64 countries. Tech Crunch described it as the unsexiest trillion-dollar startup. Flexport has grown to 1,800 employees across 14 offices and 6 warehouses, and 10,000 clients. His goal: "Drive velocity: You need speed in the right direction. Velocity is the key to success. That's culture ultimately." The two forms of bureaucracy: Too many rules, order No rules, no process, chaos Need to find the balance between the two "Transparency helps get people aligned." Doing an open Slack Q&A with all employees -- Helps with transparency. What Ryan looks for when hiring a leader? And why Ryan admires Parker Conrad from Zenefits: He's "hungry, curious, has a chip on his shoulder, determined, ambitious, and solves complex problems." The profession of sales: It's "one of the most misunderstood professions. It's part of all jobs. You have to persuade, create value." "Sales is about creating value for others. Create win-wins. So much is repeat games. Almost nothing is a one time transaction." Obsession with company culture: "When I reach out to top execs, they always take the call if I'm asking about culture." The secret to the tech industry: Everyone is willing to share tools, mindset, and lessons learned with one another. It's "normal to pick up the phone and ask." How did becoming a dad change him? "It's exhausting. Babies are fragile." Generalists vs. Specialists? The world needs more generalists. "Generalists are under-valued. Leaders need to be well-rounded and cross over into multiple disciplines." Has has Ryan learned to speak 6 languages? Read books, make flash cards, read the newspaper, hire a tutor... "You have to experience pain to learn. You have to like the pain." Life/Career Advice: Get out of student debt Read books. Your life will be different in 5 years based on the books you read. "Most people don't read books." Success compounds - Add up a lot of little wins

    410: Dustyn Kim - How To Stand Out & Speak Up

    Play Episode Listen Later Mar 14, 2021 58:19

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Dustyn Kim is the Chief Revenue Officer at Artsy. Artsy is used by art lovers and collectors to discover, learn about, and buy art. Prior to working at Artsy, Dustyn was a senior executive at LexisNexis. While at LexisNexis, she was my boss! She is a rare combination of highly respected, extremely well-liked, and typically the smartest person of every room she walks in. I loved working for her. Notes: Excellence = Authenticity and team building. "A leader should be focused on building great teams." What Dustyn learned from one of her favorite bosses, Kumsal Bayazit (the CEO of Elsevier) "She was inspiring and very human. Work and life go hand in hand." "When I got a senior leadership role, I didn't want a command and control organization." What she learned from Sebastian at Artsy: "He said to me, 'I advise, you decide.' That empowered me and gave me ownership of my decisions." It's critical to empower others What are must-have qualities in a leader? Empathy - EQ + IQ Communication skill - Set the vision and communicate that effectively to you team Collaboration - Lead through influence. Cross team collaboration is key to getting things done. How to collaborate better? "Map out the key people you need to know and understand their goals." Starting early: "When I was 15, my dad woke me up and told me he was taking me to Wall Street for my first internship." How to lead as a parent for you children? "I try to introduce them to as much as possible." "My job is to help you figure out what you love doing, but you have to show up and do the work." Advice for women leaders? "I don't love the advice from Sheryl Sandberg's "Lean In." It's really hard to have a full time job and travel a lot if you want to build a family. It's okay to slow down at times for your family. "Kumsal wanted me to go for a big promotion when I had just given birth to Mason. I didn't want to travel the world and be gone all the time. It's okay to not go for the big job all the time." Advice for new managers: Avoid the desire to micro manage Know that there are lots of different paths to success Don't expect to know everything A lot of new managers are too nice You need to give feedback How to be both respected and liked? Focus on the challenge at hand - "What's the plan? What's the goal?" "Then build the narrative and ask the team, what do you think?" "It didn't work for me to try and act like a guy. I had to be myself." Confidence is very important. That comes from being prepared and knowing your stuff. A tangible takeaway for how to find your voice in a meeting: "In meetings, when I was younger, I would turn bright red when speaking. A trick I had to implement was, 'say something very early in the meeting.' Just so that too much time passes without me saying anything." Career/Life Advice: Stand out -- Be excellent at your current role. Make sure others know they can count on you to do great work. Speak up -- Don't expect others to read your mind. TELL THEM what you want in your career. Make sure people know what you want to do. Give them the opportunity to help you get there... Have a goal, but be flexible on your path to achieving it

    409: Adam Bryant - How To Conduct A World Class Interview

    Play Episode Listen Later Mar 8, 2021 49:45

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Adam Bryant interviewed more than 500 CEOs for “Corner Office,” a series on leadership that he created in 2009. Adam is the author of three books based on the themes that have emerged from his interviews and consulting work. His new book is THE CEO Test: Master the Challenges that Make or Break All Leaders. Notes: Interview style - Instead of asking them about strategies and industry trends, Adam focuses on timeless questions (how they were influenced by parents, lessons from early years in their careers, what they look for when making bets on people to invest in) about the important leadership lessons that CEOs had learned… Some questions he likes to ask: How do you hire? What questions do you ask? Describe yourself in one word... Work to get around the polished façade What animal would you be and why? Tony Hsieh would ask, "On a scale of 1-10, how weird are you?" Some additional interviewing tactics: The CEO has the interviewee drive his or her car. Monitors how they react in a different vehicle, in a new city Sharing meals "Put the mosaic of what a person is like as a human being" -- not just interviewing for a job The Dinner Party game: "If you could only ask a job candidate one question, what would you ask?" Learn about failure - Id you desire humility, learn about their failures, learnings, and lessons of life Ownership - The 3 most beautiful words: "I'm on it." Every employee needs to write a playbook to how they'd do the job... They need to take ownership. If you were an animal, what would you be? Adam: "A Hawk. Hover at high altitude, when they figure out what they want, they go get it." Question: What qualities of your parents do you like the most and the least? Ask that if you really want to go deep -- This forces the candidate to get real. "We're fooling ourselves if we think we can escape our parents." Process to ask questions: Think, "I want to cut a record with you." -- Have the desire to make something new with the person. His premise at the New York Times: "What if I sat down with CEOs and never asked them about their companies?" Questions: What were you like as a kid? What were your parents like? How have your parents impacted your leadership style? What drives you? "I like to see them in the moment of learning about themselves." "Eye contact is the 5 G of communication." Two tracking - Know where to go next AND listen intently Sustaining Excellence: Feedback look must be strong - They must be open to it Recognize patterns Take action Learn new things Be self-aware Be humble Need to ask, "What does this moment need?" "What is the gooey center of that candy?" A leader needs to know that about their business. Life advice: "Play in traffic." You have to get out there and meet people and do things. Build relationships. Those help with the pivot points of your career and life. Always be prepared to learn the most important lesson of your life...

    408: Jeff Immelt - How To Follow A Legend & Lead Through A Crisis (Former CEO of GE)

    Play Episode Listen Later Mar 1, 2021 57:42

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Jeff Immelt served as CEO of GE for 16 years. He has been named one of the “World’s Best CEOs” three times by Barron’s. During his tenure as CEO, GE was named “America’s Most Admired Company” by Fortune magazine and one of “The World’s Most Respected Companies” in polls by Barron’s and the Financial Times.  Notes: Raised in Cincinnati, OH by his father Joe and mother Donna. Both of his parents grew up in the depression. Growing up Jeff said, “I remember when my dad had a great boss, he was motivated, and when he had a lousy boss, he was neither challenged nor happy. The worst kind of boss he always used to say, was one who criticized all day long but never offered solutions.” GE was founded on April 15, 1892, by one of the greatest inventors in history, Thomas Edison. For most of the 20th century, GE had more patents than any other corporation. Jack Welch, deemphasized technology and innovation, and instead focused on management techniques like six sigma. Six Sigma is a data-driven methodology invented by a Motorola engineer named Bill Smith in 1980. It trains managers to be experts (called Black Belts) in improving business processes to reduce product defects. Jeff's first day as CEO of GE was September 10, 2001. On his first day, he introduced himself, via simulcast, to GE’s 300,000 employees. His second day as CEO was 9/11/2001. "Good leaders absorb fear. They give people a plan. You have to hold two thoughts at the same time." By the end of his first week as CEO, GE’s shares had dropped 20%, decreasing the company’s market capitalization by $80 billion. Leaders learn everyday — “I’ve always believed an important determinant of success could be found in how one answered 3 questions: How fast can you learn? How much can you take? What will you give to those around to you?” The trifecta: “In your career, you meet only a handful of leaders who have the trifecta of being able to innovate, execute, and develop talent. Omar Ishrak had that." Jeff was the ultimate grinder, a true believer of GE, he got the “meatball” (the GE logo) tattooed on the left hip. The GE story is extremely personal for Jeff.  Why the "Success Theater" story about Jeff is wrong. "For seven years, 10 times per year, I had a leader from GE flown to my house with their spouse. We'd serve them dinner and then I'd spend 6+ hours with the leader asking them questions, learning about them, and saying, 'Tell me something I don't know.'" What Jeff learned from playing football in college at Dartmouth: "When the best player is not caring about the team, nobody will get in line." The story of Harry Wilson (Russell Wilson's father, Jeff's teammate in college) and Reggie Williams. "Football teams are self policing. It's a series of peer relationships. Failure is not definitive. You have to always think about the next play." "The best people get 100% of the work done in 80% of the time. That leaves them more time to push boundaries." How did Jeff get picked to be Jack Welch's successor? "I was a good peer. Your peers are who promote you. Those relationships have to be earned." What was a Jack Welch Quarterly Business Review like? "Jack was a screamer. He was spontaneous. He would like at page 7 and then jump to page 17 and ask questions." Front line obsession - "You have to have a passion for understanding how people work." Front line managers - "I told them they are more important than me. That have direct access to the customer." The profession of sales: why it's noble Amazing sense of urgency - Never waste a minute or let it pass See the company through the customers eyes - "The salesforce sets the culture... I was persistent, dogged..." Good leaders are systems thinkers: Keep your head up and stay engaged at the same time Read books, ask question... "You must be curious." Sustain excellence: Must be a learner. "Fred Smith (CEO of FedEX) is my leadership hero." Heart broken over GE: "You can still progress as a human being even when you have a broken heart. You have to keep trying. Even when the efforts don't seem to be working for you." "There's value in a human being in just keep moving. Don't hide. Don't disappear." When you are on top, it is easy to be long on friends. When you hit bottom, there are a select few who reach out. For me, those standouts included American Express’s Ken Chenault, Delta Airlines' Richard Anderson, and especially Cisco’s John Chambers. Apply to be part of my Leadership Circle

    407: Ryan Serhant - How To Have Big Magnetic Energy (Million Dollar Listing)

    Play Episode Listen Later Feb 22, 2021 59:27

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Ryan Serhant is a real estate broker, CEO, and founder of SERHANT. He's a bestselling author, producer, and star of Bravo's Million Dollar Listing New York and Sell It Like Serhant. He led the #1 ranked (in sales volume) real estate team in New York City in 2019 with just under $1.45 Billion in sales. Notes: His mantra is: "Expansion. Always in all ways." It's about growth. Work to find your own brand and mantra -- It must be honest and genuine for you. A learning exercise for you to do: A "self-audit." Ask your friends and colleagues, "When I'm not around and you're describing me to others, what do you say?" Find friends who are willing to be honest with you to better understand what you're known for... If you don't like it, work to change it. Ryan Serhant was known as the guy who kept his hands in his pockets and couldn't look you in the eye. He needed to change that. "Your perception to others is your reputation and your brand." "Fake it til you make it" is not useful... Instead, Ryan sold the TV producers at Bravo the person and the real estate broker he would become... "When Tom Brady got drafted in the 6th round, he told the owner, 'That's the best decision you've ever made.' Tom Brady truly believed that. I believed I would become the best real estate agent in the world." "I didn't show them who I was in the moment, I showed them who I could become." Pivotal moment - Ryan went to the top selling agent in his office and said, "Man, how are you doing this, can you teach me?" And the agent said to Ryan, "Na man, I ain't telling you shit." Ryan thought, "Wow. I'm going to have to figure this out on my own. This guy is threatened by me." The New York City market - "It's cut throat. I went there for theater school, and stayed because, 'I would rather regret the things I did, than what I thought about doing and didn't do." Ryan depends on a routine to be productive. It is: "I wake up at 4:00am. In the gym by 5:00. 6:00 shower. Baby time at 7:00. First meeting at 7:30. I figure I wake up three hours earlier than most people. If you multiple that 3 hours times 365 days, I get on average 30 more days per year than others. I like my odds with 30 extra days." Discipline is critical - "Of course I'm tired in the morning, but I get up and do it anyway. People need to do more things that could better their lives. Do the things within your control." It's harder, but worth it. How has becoming a dad changed Ryan? "My wife says it's being a male nester. I worked harder and worked more while she was pregnant. I want to be the provider for my family. My daughter has made everything bigger." What about balance? "I have no balance. I'm lucky I found a partner who understands my drive and work ethic." What to say to those who don't like him because of the self-promotion? "I'm a real estate broker. I'm a salesman. The difference with me is I don't hide it. Our job is to promote our success so that we can get the next listing." Building confidence: "People who spend millions on real estate don't lack confidence. They want a broker who is confident too." Big Money Energy: "It's a unique set of qualities that every successful, confident person has..." Code #1: "When you can't change your circumstance, there's one thing you can change. Your energy. I sell a transfer of energy. Of excitement." Energy "Develop magnetism so others want to be around you. How? Ask questions, be interested in them, listen to their responses, create friendships instead of clients." "Shift your mindset -- What is your why? What's the wall you're fighting against? -- "I had no money and no connections in NYC. I rode the Subway crying that I couldn't even get a rental listing... That's my why." Commonality among excellence real estate brokers: Must be very organized Follow up is critical Disciplined Relentless work ethic Empathetic - The ability to be excited or sad with a client. There are 3 types of sales people: Car sales - pushes, thinks short term Tour guide - Just points to stuff, never closes deals Push & Pull - They work to get the deal done

    406: John Chambers - How To Lead Through Stress, Create Massive Growth, & Build Relationships

    Play Episode Listen Later Feb 15, 2021 69:48

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 John Chambers served as Cisco’s CEO from 1995-2015 and Executive Chairman from 2015-2017. Cisco went from $70 million to $40 billion in annual revenue during his time. Notes: When John was six years old, he went fishing with his Dad in Elk River, WV. He was told, "Don't get too close to the water, the current is strong and could pull you under." John's curiosity got the best of him. He went too close and slipped, falling into the water. His dad ran towards the current as it was pulling John and yelled, "Just hold on to the fishing pole." Fortunately, John survived and was eventually pulled out of the water by his dad. His dad said, "Do you know why I told you to hold on to the fishing pole? "Don't let panic set in. Focus on what you can control. Work your way to calmer waters." It's a great metaphor for life. When dealing with stress, hold on to the fishing pole. How to deal with fear and uncertainty? "I had two parents that were doctors. They helped me a lot." "They taught me not to waste cycles on things you cannot change. Focus on the future, deal with the world as it is, not as you wish it was." This is why John deliberately puts the leaders he leads in stressful situations. "Under stress you learn who people are." "With that said, I only coach leaders that want to be coached." -- If you don't want to be coached, you probably won't work with John Chambers. How did he earn the job as CEO of Cisco? "My parents taught me that education is the equalizer in life. I was a professional student. I got three degrees. And was trained very well at IBM, even as an entry level employee." "I decided to leave my job at Wang for the same reason that most people leave their jobs. My manager." "I left prior to even discussing another job with someone else. I didn't feel it was right to be laying people off while looking for another job." "I thought the job offers would roll in. They didn't. I initially had no job offers... And then I reached out to my friends and network and asked for help... I had 22 offers in 90 days. 21 of them from friends of mine. I learned that the golden rule is true. Treat others how you'd like to be treated and it will come back to you when you need it." "How you treat people determines your brand." Relationships -- "I'm usually the best prepared for every meeting I'm in. That way, I can move with speed." "The emotional part of relationships comes from my mom. She taught me how to connect with people." "I love building extended family teams. My team at Cisco was my family. We had only 5% turnover while the market rate was 15%. How is John different from Jack Welch? "I learned a lot of lessons from Jack. He sent his team from GE to benchmark us at Cisco. They took 22 ideas from us." "Jack was great at quarterly business reviews, but he was very tough on his people." "I tried not to embarrass the people on my team in front of one another. I like to praise in public and criticize in private. That was different from Jack." How did they successfully acquire 180 companies? They developed great playbooks and implemented them. What John looks for in a company: Do they have an excellent CEO who wants to be coached? Can the company be #1 or #2 in their market? Talk with customers and get a feel for the company from that vantage point What is their culture? What John looks for in a leader: A track record of overachieving "I look at their leadership team. Can they build a great team? That speaks volumes about them." Cultural match - "Our values need to match." They understand the industry they're in Culture must be owned at the top: "The CEO must own the culture. In every meeting, the CEO should point out an example of how someone is living their values." Why are off site leadership retreats so important? "It allows you to develop relationships outside of the office environment. You can build in depth relationships, built on trust." "The off sites helped us learn much more about one another." Gustavo (a leader John works with) saw a grizzly bear. Later he said, "I've never been more scared or more alive." "In the evenings, I ask for each person to give a toast and share a key learning." "I look for teaching moments." Sales - A noble profession: "We are all in sales. It's about connecting with people. I was with the King of Jordan and his wife (the Queen) was pregnant, I asked, "So King will you be in the room while your wife gives birth?" This was not something that was typically asked of the King. John did it as a way to connect and offer advice. "You need to be in that room. It's the most amazing moment." This is how John connects with others. Sales is part of everything we do. You get rejected, have to bounce back, and keep going. "I once asked Steph Curry, 'do you think you're going to make every shot? Even if you've missed your last five?' 'Yes, he said.' Sales is like that, you have to believe in yourself to make the next one." Advice: Never compromise your values How you handle your setbacks with determine your life Treat people like you want to be treated. Be kind. Focus, but also relax. Don't be so uptight.

    405: Ryan Deiss - How To Create Awareness, Tell Better Stories, & Build Your Brand

    Play Episode Listen Later Feb 8, 2021 69:29

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Ryan Deiss is a best selling author, founder of multiple companies collectively employing hundreds around the globe. He is the founder and CEO of and Founder and Managing Partner of and Ryan is the creator of the “Customer Value Optimization” methodology and have introduced and popularized many of the digital selling strategies. He is also the founder and host of the Traffic & Conversion Summit, the largest digital marketing conversion conference in North America. Notes: Commonalities of excellence: They understand why they've made mistakes - they learn why they've failed. They are purposeful about their decision making Appetite for risk: "I have a very low appetite for risk." "I value security." Must have qualities in a leader to hire on his team? "I want them to not be like me." Need to have skills that compliment his... Early on he hired people just like him. It was a mistake. Consistency - Must show up. A big heart - People who care about others and their work. Why writing is so important as a leader: Like academics being peer reviewed. "It forces you to crystalize your own ideas." "You need to say something new that hasn't been said before. And be willing to be criticized." Eugene Schwartz Breakthrough Advertising =  one of the best books ever written on marketing The Awareness Levels: Completely Unaware - They don't know they have a problem worth solving Problem Aware - They sense they have a problem, but don't know there's a solution Solution Aware - Know the results they want, but don't know your product provides it Product Aware - Know what you sell, but aren't sure it's right for them Most Aware - Repeat buyers and loyal customers who refer you to their friends How to make your leadership training better? Acknowledge their problem is real. Make them feel heard... Sell the soft. Speak into someone's reality. Acknowledge the pain, offer a solution... "Outsourced Leadership Development" "Your service is a vehicle to a more desired result." Be the "transportation to transformation." Scaling beyond a personality driven business: Get off the field, get in the owner's box. Productize yourself. Build an asset. Create ideas that travel - Have your version of 10 commandments on one single piece of paper Ryan has his "customer value journey" - The Customer Value Journey is about turning strangers into super-fans. Redirect it into the artifact Say "We" instead of "I" Give it a name - The genius is in the artifact The Goal is a book on manufacturing about assembly lines. They identified weakest link and fixed it. The value of creating of having a big event like Traffic & Conversion Summit: Create the place for others to go - It helps with branding, earning media, and the gathering spot for great people. It draws others to it. You become the connector. The host of the party. Story is the leverage of persuasion: Don't talk about yourself Help others change the story they tell about themselves Marketing shouldn't stop at the order - Marketing should own the entirety of the customer journey. Career wise - Get as close to the revenue as possible. Advice: Study old, rich, happy people.

    404: Wendy Kopp - How To Create A Vision, Execute A Plan, & Engage Others

    Play Episode Listen Later Feb 1, 2021 58:57

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Wendy Kopp is CEO and Co-founder of Teach For All, a global network of independent organizations that are developing collective leadership to ensure all children have the opportunity to fulfill their potential. Today, more than 6,000 Teach For America corps members—outstanding recent college graduates and professionals of all academic disciplines—are in the midst of two-year teaching commitments in over 50 urban and rural regions. Notes: Jim Collins called Wendy “my entrepreneur for this decade.” He continued, “Her organization is truly an entrepreneurial creation that is out to utterly transform education. It’s taking an entrepreneurial, let’s-do-something approach to tackling a massive social problem.” Goal setting: It’s all about setting a goal that’s at the right intersection of ambitious and feasible. The #1 responsibility of a leader is to catalyze a clear and shared vision for the company and secure commitment to and vigorous pursuit of that vision. The differentiator is the “first WHO” principle. It’s what she’s learned. What is it that drives system change in education? “Jim thinks it’s the answer in corporate America, I think it is the difference in social change.” Wendy grew up in a bubble in Texas. She didn't realize the inequity and disadvantages to children born in different situations. At the end of her college years at Princeton, she wrote a 100+ page thesis. She narrowed down to 30 pages... And created a four page plan. She mailed her thesis to 30 executives in an effort to spread awareness and raise money  Everywhere she went, people said, "This is a great idea but college kids won't do this." Wendy was steadfast in her belief that they would... After the first year, Wendy found herself on stage speaking to 500 "Teach For America" teachers... The benefit of naivete: "The world needs you before you become jaded by your experience."  "We need leaders to channel their energy in marginalized communities." What was the key to the first year growth? "It helped writing a plan. I sent 100 letters to potential donors and got rejected or ignored by 98 of them." You have to persevere and have conviction for the idea. Leadership - An idea that magnetizes people. People were drawn to Wendy's mission and purpose. Strategic Framework - What is your core purpose? The core values are what brings people together. Create a sense of mission - "You need to enable a diverse group of people. Articulate it and make it possible for others to engage." Recruit people from a wide variety of backgrounds. Diversity is very important. Why did Wendy do this instead of take a job that would pay well? "I knew myself well. I knew that whatever I did, I would throw myself at it 24/7. I wanted to have a bigger impact on the world." "What keeps me at it? I started gaining the sense of responsibility for so many others." How Teach For America helped Washington D.C. "I met with so many civic leaders who said, 'We've tried everything and it won't work.' DC was 2 years behind Harlem from an educational perspective with their public schools." Washington DC was completely transformed by Teach For America and now has one of the better public school districts in America. How is she so humble? "I realize we're going to get so much wrong." Must learn from what goes wrong and improve moving forward What are some "must-have" leadership qualities? Look at what people have accomplished How have you managed through challenges? People who are passionate about the purpose People who live into the values Optimism Commitment to diversity and inclusiveness What's currently exciting? Seeing the leadership effects in others from Pakistan to Peru The power of locally rooted leadership Commonalities of leader who sustain excellence: Put impact first... Ahead of career ambitions Solve problems Perseverance Optimism Humility - Constantly learning Act on conviction What does Wendy do for fun? Runs and listens to books while running. Which books? Human Kind by Rutger Bregman Reinventing Organizations by Frederic Laloux Life advice: "Solve as early as possible." "Do not put off your passion until after you've had a job for a few years." "Don't think you have to start something new." Look for others who are doing it and join them...

    403: Rich Diviney - The Hidden Drivers Of Optimal Performance (The Attributes)

    Play Episode Listen Later Jan 25, 2021 56:42

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Rich Diviney Rich Diviney draws upon 20+ years of experience as a Navy SEAL Officer – with 11 deployments to Iraq and Afghanistan. He was the Commanding Officer of a Navy SEAL Command. Rich is is the author of The Attributes - 25 Hidden Drivers of Optimal Performance. Notes: The process to select Navy SEALs: Rich created a program to effectively articulate why someone made it through SEAL training. "It's not about training to be a Navy SEAL, it's about proving if you can be one." "Skills are not inherent to our nature. They are learned." Attributes are wired into our internal circuitry, always running in the background, dictating how we behave and react and perform. Attributes should not be confused with personality traits. A personality is built from patterns of behavior that emerge over an extended period of time. It’s an outward expression of all the things that make you you - your skills, habits, emotions, perspectives, and attributes all blended together. What is optimal performance? "It's not a peak. It's doing the best you can, with what you have, in the moment." What are some of the surprising attributes that helped or didn't? Drive - Some of the most driven people weren't necessarily cut out to be a SEAL The difference between Self-Discipline and Discipline: Self-discipline is about controlling those things that the outside world has no say in. Discipline is the ability to move through the challenges of the world. Narcissism - Some of the benefits of it? From Rich: "Why did I want to be a Navy SEAL? I wanted to see if I could be a badass. I desired to standout and be admired. That's a little narcissism." "However, extreme narcissism is awful. Excessive narcissists are rarely loyal-- loyalty requires trust and a sense of safety-- so their tribes are inherently unstable: Healthy members tend not to stay long, and new ones are let in only when they show the requisite deference. Those who do leave usually suffer a disproportionate amount of wrath from the person to whom they once deferred-- because defectors are considered enemies. The energy and effort of the highly narcissistic person will be used to prop up their fragile egos rather than to achieve shared objectives or serve a common purpose.” Did he ever think about quitting during Hell week? "The training trains you to compartmentalize. You can't ever entertain that thought. You have to chunk things down to the moment. You're running around and saying, 'this sucks!' But you have to focus on just getting to the next berm. And then the next one. Think, 'what can I control right now?' And focus on your three foot world." The highest performing people ask better questions: Think: "What's the better question to ask right now?" "What can I control right now?" Introspection is vital. Why aren't we better at being introspective? "Because we escape too much." We have devices to ensure we're never bored. Never lost in thought. On long car rides, children never have to look out the window anymore to pass the time. They have a device or a screen to watch. You need to allow your brain space... Need to spend more time in our heads. "Knowledge is not power. Applied knowledge is power." Be decisive. Take action. "Decisions are final, but not permanent." Be adaptable like a frog. Frogs have survived five extinction level events. "If you don't adapt you will become a dinosaur." Rich has narrowed it down to 5 segments of attributes. They are: Grit, Mental Acuity, Drive, Leadership, and Teamability. Grit - Beware of the fearless leader (Courage), Fall 7 times get up 8 (Perseverance), Be Like the frog (Adaptability), The Benefits of Little Tragedies (Resilience) Mental Acuity -- The art of Vigilance (Situational Awareness), Wired for Efficiency (Compartmentalization), The Multitasking Myth (Task Switching), Forged in Plastic (Learnability) Drive -- Mastering the Pivot (Self-Efficacy), The Self-Disciplined Loser (Discipline), A Fish Is the Last to Discover Water (Open-Mindedness), The Princess and the Dragon (Cunning), It’s All about Me (Narcissism) Leadership -- No One Cares How You Feel (Empathy), If it Doesn’t Hurt, You’re Doing it Wrong (Selflessness), You Can’t Hide You (Authenticity), Many A False Step Is Made by Standing Still (Decisiveness), Don’t Be A Mediator (Accountability) Teamability -- The Subjectivity of Right and Wrong (Integrity), There’s Always Something to Do (Conscientiousness), Play Black, Not Red (Humility), Honor The Class Clown (Humor)

    402: Donald Miller - How To Tell Your Story, Take Action, & Transform Your Life

    Play Episode Listen Later Jan 18, 2021 61:54

    Text LEARNERS to 44222 to join thousands of leaders of leaders from all over the world and read "Mindful Monday." A carefully curated email of the most useful leadership articles/books/video. Full show notes at Twitter/IG: @RyanHawk12 #402: Donald Miller - CEO of Business Made Simple Notes: The Characteristics of a Value Driven Professional: “Value driven successful people see themselves as an economic product on the open market. They are obsessed with getting people a strong return on the investment made in them. People who are obsessed with being a good investment attract further investment and get to enjoy more personal economic value. When you offer greater economic value within the economic ecosystem, you are paid more, given more responsibility and promotions, and are sought after by customers looking for value. In business, your boss may really like you, but in large part, they see you as an economic investment. There is nothing wrong with that. So how do we become ridiculously successful? By making other people absurdly successful.” "If you know how to make people money, you will make a lot of money." They have a bias towards action - “There is one thing every successful person has in common: They have a bias towards action.” They don’t let ideas die on the vine. They take action to make those ideas happen. While others may have terrific ideas or be able to see an important issue from many angles, action-oriented people are good at getting things done.” They see themselves as a hero, not a victim. Ask, “How often do you position yourself as a victim?” How often do you talk about yourself as though you are not in control of your life? Do you believe other people are responsible for your failures? Don was born in Texas and grew up poor. His dad left and never came back. His mom had to work long hours just to keep him and his sister alive. He told me, “The biggest transformation in my life happened when I stopped thinking of myself as a victim and started thinking of myself as the hero. I lost 150 pounds and became more in control of my life. If you’re always the victim, you’ll find that people get tired of carrying your load.” They know feedback is a gift. They create an established routine in which they get feedback from their peers. They are relentlessly optimistic - Staying optimistic, you dramatically increase the chances that at some point you will succeed. The more optimistic you are, the more willing you will be willing to try. Successful people fail all the time. The difference is their willingness to keep trying. A story has four characters: Victim - The victim is rescued by the hero. The victim makes the hero look good. It's a bit part. Villian - A backstory of pain. The villian seeks vengeance. Hero - Faces challenges, is focused, overcomes obstacles. Guide - Older, sage, wise. Helps others win "I remember when my biggest transformation happened. I realized that girls wanted to be with the hero, not the victim. I lost 150 pounds." Taking action: "The magic is not in the thinking, it's in the doing." Be a "delusional optimist." It's scientifically proven that people who believe they can do something accomplish more than those who don't. What is a story? "A character that overcomes conflict to try to accomplish something." "Invite people to overcome an obstacle and solve a problem." One piece of advice: "Be known for solving a problem." One problem. We are all in sales. What is sales? "Clear articulation of how you can solve someone's problem." How To Create a Mission Statement and Guiding Principles: “The #1 job of a leader is to wake up every morning, point to the horizon, and let everybody on the team know where the organization is going.” “The #2 job of a leader is to explain, in clear and simple terms, why the story of going to and arriving at that specific destination matters.” "The #3 job of a leader is to analyze the skills and abilities of each team member and find them an important role to play in that story.” In Don's personal guiding principles, his repeatable critical actions are: "get up early, you write, and you say, “after you.”  -- Those 3 critical actions establish a way of life that if repeated day in and day out ensures success. Know how to attract people to your mission by telling your story. How do we do this? What’s the biggest mistake made? (Biggest mistake is telling their history, complete with bullet points and boring asides). Your history is not your story. Here is a formula for a good, short mission statement: “We will accomplish ____________ by ___________ because of _________. How To Be Productive -- Make Wise Daily Decisions - Every morning you ask yourself a simple question: “If this were the second time I were living this day, what would I do differently?” Bill Gates is never late to a meeting. How does he ensure he’s always on time? He blocks his time The StoryBrand methodology: A character that wants something The character encounters a problem The character meets the guide The guide gives the hero a plan The guide calls the hero to action When clarifying your marketing message, never position yourself as the hero. Always position yourself as the guide. The Core Competencies that will immediately make or save the company money: They are a clear and compelling leader - Align & inspire a team. Create a mission statement & guiding principles They are personally productive - Mastered a specific system They know how to clarify a message They can sell - introduce products to qualified leads They are great communicators - Give a speech that informs & inspires a team They know how to run an execution system

    401: David Rubenstein - Launching a Business, Living With Purpose, & Loving Your Life

    Play Episode Listen Later Jan 11, 2021 53:59

    Text LEARNERS to 44222 for more... For full show notes go to Twitter/IG: @RyanHawk12 David M. Rubenstein is a Co-Founder and Co-Executive Chairman of The Carlyle Group, one of the world’s largest and most successful private investment firms. Mr. Rubenstein co-founded the firm in 1987. Since then, Carlyle has grown into a firm managing $217 billion from 32 offices around the world. Notes: David is most interested in continuing to learn... He reads six newspapers per day and 100 books per year. Your commencement is the beginning, not the end. "Keep your brain active, it's a muscle. It will atrophy without use." David would give all of his money away to be one year younger... Keys to happiness: Thomas Jefferson said we all have the right to be in pursuit of happiness "It's the most elusive thing in life." Happiness is all about building meaningful relationships The 1962 Cuban Missile Crisis -- "JFK showed tremendous leadership to avert disaster. He strategically ignored Khrushchev's second letter and responded to the first one when making a deal to avoid nuclear war. David was in 9th grade at the time and that moment of leadership impacted him in a big way. He worked in the White House for Jimmy Carter. "When I worked in the White House, everyone thought I was the smartest person in the world. When we lost and I didn't have a job anymore, nobody called, and nobody offered me a job." Why leave his job as part of a big law firm? "If you don't love what you do you can't be great at it." Launching The Carlyle Group: Raised $5m Hired incredibly competent people New idea: "I wanted to create a private equity one stop shop." How did he hire well? "I went after the best people I knew and sold them on why they should join me." What was said? Convince them they will have responsibility They will learn a lot They will make more money It will be enjoyable What does David ask in interviews with candidates to hire? "I want to learn mostly about what motivates them." Must have qualities to work at The Carlyle Group: Intelligent Hard working Get along well with others Share credit Effective communicator (both written and the spoken word) Help others Honest/High Integrity Why start The Carlyle Group? "I wanted to prove that my idea could work." What created the success of the company? "It was the luck of meeting great people... Like Bill Conway." "Prior preparation prevents poor performance." What are the keys to being a great interviewer? Good listener Enjoy it Sublimate your ego - It's about the guest, not the interviewer proving how smart they are Why does David like to interview so many people? "My mother said it's because I'm a 'yenta.' I want to know everything." Why own so many of our countries historical documents? (Magna Carta, Declaration of Independence) "I want to remind people of our history." He's one of the first 40 members of the giving pledge and plans to give ALL of his money away to charity. Advice to a young college graduate: Experiment, find things you enjoy Share credit Read a lot... Learn to speak in public Become a skilled writer Retain humility What do most people say on their deathbed? They don't say, 'I wish I'd made more money.' What they say is, 'I wish I'd spent more time with my family and done more for society or my community.' "Anybody who gives away money is mostly looking at things where they think they can make a difference. I'm trying to help people who helped me, educational institutions that helped me with scholarships, or organizations that were very useful to me in growing up."

    400: Keith Hawk & AJ Hawk - The Life Experiences That Shape Our Character

    Play Episode Listen Later Jan 4, 2021 97:13

    Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 The Learning Leader Show With Ryan Hawk Episode #400 with Keith Hawk & AJ Hawk Notes: I sourced questions from members of my Leadership Circle, friends, listeners, and colleagues for this episode... How does Keith continue to feel impactful after retirement? KH: "It's like I have a paper route. I work a little bit in the mornings, get my work done, and then I can go have fun with my friends. I work on a few boards, do voice over work, and know how to hit the post." What has AJ learned from working with Pat McAfee? "I learned to trust my instincts and not try to be somebody I'm not." What's the best way to make introductions? AJ: "Text (message) intros are so much better. They are more personal." From Leadership Circle member, Amanda Wilson: "What habit do you admire the most in each other/best attribute?" Pistol about AJ: "He's an unbelievable teammate. He has earned the respect of all his peers. I respect his intensity to prepare." Pistol about Ryan: "A huge preparation guy. His focus on other people. He has more of an outer focus now. And a huge intensity around growth." "Gotta change, Gotta grow." AJ about Pistol: Consistency. He wakes up early. I never saw him asleep. He never made us do anything. I want to live up to that standard. I don't want my kids to see me asleep. And universally, everyone loves him." AJ about Ryan: "You're a mini-version of Pistol with your consistency. So detail oriented. Such a leader and not afraid to hold people accountable. People have confidence that you'll take them where they want to go." Ryan about Pistol: Absolute selflessness. Reminds me of my wife, Miranda. A willingness to always help others succeed and will do anything for them. Ryan about AJ: A relentless work ethic. A drive to be there for the people who depend on him. Whenever I talk with teammates of AJ, they all say the same thing, "That's my guy. I know he'll be where he's supposed to be when he's supposed to be there. I can depend on him." He shows up to work everyday and gets it done. Being selfless: Pistol - "My success is better and richer if it follows other people's success." From Jeff Leung (Sr. Engineer at Facebook): "As the father of two young boys, I would love to hear how you and your brother AJ grew up in a way that you cheer for each other more than compete?" A mutual love and respect for each others work. An appreciation for what the other does. From Doug Meyer, Co-Founder/CEO of Brixey & Meyer: "What was your reaction when you heard Ryan was  leaving a high paying job at a large company to take a substantial pay cut to start a Leadership Advisory practice at Brixey & Meyer?" Pistol: "Joy, fun, fulfillment. I was so excited for him." AJ: "Of course. He's gonna kill it." Give an example how you handled when one of your kids wanted to do something but you thought it was a mistake? "When Ryan was at Miami, I probably pushed him too hard to transfer so that he would get another shot to be a starting QB after losing the job to Ben Roethlisberger. I sometimes have thoughts that he could have moved positions and become Julian Edelman." From Nate DeMars (Founder/Owner of Pursuit) - "You guys have all moved onto what I guess you could consider second careers recently… How do you approach starting over as a novice in a new field?" "There is no excuse to not learn everything about what you want to do. There is so much out there to read and watch and people to talk to. If you don't learn it, it's your fault." Find something you care about, that you're passionate about, and pursue that. "Deal with imposter syndrome when you're new. There's never been a better time to learn something new." Life experiences that have shaped you. Pistol, what experiences shaped AJ/Ryan? Playing for the legendary Bob Gregg and Ron Ullery. They molded you and helped you: Faced the requirement to prepare a lot Learned how to be a great teammate Learned to compete hard Learned to take tough, critical feedback, became coachable Learned how to be a leader How to deal with great teammates, but bad coaches? AJ: "It doesn't help to complain and be negative. Be quiet. Do your job." And strive to learn from those who aren't good at their job so that you don't repeat what they do. The Rex Caswell exercise: When you're new, write in a journal in two columns. One is for the great actions of your boss and the other is for the not helpful behaviors. Keep it with you and review it as you continue to get promoted. Pistol: "Wrap yourself in the mission. Don't wrap yourself in negativity." "It's the duty of the leader to be in a good mood." We conducted our first draft. The topic: Our favorite sports movies (listen to hear who we picked).

    399: Josh Kaufman - How To Master The Art Of Business

    Play Episode Listen Later Dec 28, 2020 62:43

    Text LEARNERS to 44222 Full show notes at IG/Twitter: @RyanHawk12 Notes: Sustaining Excellence = Learn constantly Experiment constantly Obsessive about learning the details, not a cookie cutter approach Rapid Skill Acquisition: Must be specific Break it down: don't try to do it all at once Do research Practice Deconstruct the skill to its smallest parts Make a pre-commitment - "I'm going to practice this skill for 20 hours no matter what." Create fast feedback loops for yourself: Keep a daily log of what you do... Meetings, interactions, what was discussed, how you feel, etc. This helps reinforce the importance of paying attention to the small details of what you're trying to learn If something happens, you can review your notes later Josh has always had "a desire to understand the world around me" Teaching is one of the greatest tools in the world for learning "Management is the act of coordinating a group of people to achieve a goal. Management is not business. Management is not leadership. Management is a supporting function, not a decision making function." "Leadership = define the goal, account for change." "Good management = Recruiting - must get good people Communicating well between teams and decision making parts of the business Must create environment of psychological safety Create a productive working environment Planning - Estimating time lines and schedules Measurement Commander's Intent - "When you are a leader, decision making authority, the least effective thing is for you to make all the ground level decisions." Push decision making power to the people closest to the action. More quotes from Josh's work: “You can't make positive discoveries that make your life better if you never try anything new.” “Every successful business (1) creates or provides something of value that (2) other people want or need (3) at a price they're willing to pay, in a way that (4) satisfies the purchaser's needs and expectations and (5) provides the business sufficient revenue to make it worthwhile for the owners to continue operation. “If you rely on finding time to do something, it will never be done. If you want to find time, you must make time.” “The best thing that can happen to a human being is to find a problem, to fall in love with that problem, and to live trying to solve that problem, unless another problem even more lovable appears.” “Every time your customers purchase from you, they’re deciding that they value what you have to offer more than they value anything else their money could buy at that moment.” “The trouble comes when we confuse learning with skill acquisition. If you want to acquire a new skill, you must practice it in context. Learning enhances practice, but it doesn’t replace it. If performance matters, learning alone is never enough.” "Be positive, force yourself to smile." “Improve by 1% a day, and in just 70 days, you’re twice as good.” “Ideas are cheap—what counts is the ability to translate an idea into reality, which is much more difficult than recognizing a good idea.” “Fear of the unknown will always be with you, no matter what you do. That’s comforting in a way: if there’s nothing you can do to change it, there’s no reason to let it stop you.”

    398: Jim Collins - The Art Of Getting People To Want To Do What Must Be Done (Part 2)

    Play Episode Listen Later Dec 23, 2020 53:45

    Text LEARNERS to 44222 for more details... Full show notes at Jim Collins books include Good to Great, the #1 bestseller, which examines why some companies make the leap and others don’t; the enduring classic Built to Last, which discovers why some companies remain visionary for generations; How the Mighty Fall, which delves into how once-great companies can self-destruct; and Great by Choice, which uncovers the leadership behaviors for thriving in chaos and uncertainty. Jim has also published two monographs that extend the ideas in his primary books: Good to Great and the Social Sectors and Turning the Flywheel. His most recent publication is BE 2.0 (Beyond Entrepreneurship 2.0), an ambitious upgrade of his very first book; it returns Jim to his original focus on small, entrepreneurial companies and honors his coauthor and mentor Bill Lazier. Notes: What Exactly is Leadership?” “True leadership only exists if people follow when they would otherwise have the freedom to not follow.” Many business leaders think they are leading when in fact they’re simply exercising power, and they might discover to their horror that no one would follow them if they had no power. General Colin Powell said, “In my 35 years of service, I don’t ever recall telling anyone, ‘That’s an order.” “Leadership is the art of getting people to want to do what must be done.” When Steve Jobs returned to Apple, one of the first people he called was Jim Collins. Jim asked Steve,“what did you first build upon to emerge from the darkness? What gave you hope?” Steve was talking with perhaps the greatest product visionary of our time.. so he expected him to talk about operating systems or the Macintosh computer or other product ideas.  But he didn’t. What did he talk about? People. "It was all about the WHO." History is the “study of surprises.” There will be no “new normal,” there will only be a continuous series of “not normal” episodes, defying predictions and unforeseen by most of us until they happen. This is why we double down on the “first who” principle. Track the number 1 metric: some say sales or profitability or cash flow or something about products. But there’s one metric that towers above them all that’s rarely spoken about in meetings. And that is: The percentage of key seats on the bus filled with the right people  for those seats. How to know when to shift from “develop” to “replace?” Jim has distilled years of reflection down to 7 questions that he offers to stimulate your thinking when you face the “develop or replace” conundrum.  Are you beginning to lose other people by keeping this person in the seat? Do you have a values problem, a will problem, or a skills problem? What’s the person's relationship to the window and the mirror? Does the person see the work as a job or a responsibility? Has your confidence in the person gone up or down in the last year? Do you have a bus problem or a seat problem? How would you feel if the person quit? Jim spent time at West Point as the Chair for the Study of Leadership… One of they key things he learned from that time was the importance of focusing on your unit and taking care of your people, not your career… “The key to a leader’s impact is sincerity. Before he can inspire with emotion he must be swayed by it himself. Before he can move their tears his own must flow. To convince them he must himself believe.” - Winston Churchill Kroger made the leap because they became fanatical about getting the right people in the right seats A key position at your company does the following: Has hiring responsibility A failure by them could expose the company to disaster Their performance has an outsized impact on the business as a whole The Personal Hedgehog Concept You love to do the work You're doing something you're wired for The market will pay you for it Great success in life is when you have people in key seats that fit their hedgehog When analyzing if a person should remain on the team, ask, "What is the person's relationship with the window or the mirror?" We want people who have a tremendous capacity to grow. Be a growth machine. An example of a world-class leader? Wendy Kopp, CEO and Co-Founder of Teach For All, a global network of independent nonprofit organizations working to expand educational opportunity in their own countries and the Founder of Teach For America. "Wendy had no power and not much charisma, and yet she got hundreds of thousands of people to sign up and do work that is not fun." That's leadership. "Leadership is the art of getting people to want to do what must be done." The #1 responsibility of a leader is to catalyze a clear and shared vision for the company and secure commitment to and vigorous pursuit of that vision. From Jim, "I'm more of a teacher than a leader. What's my leadership artistry? Trust." Ann Mulcahy saved Xerox. She kept getting promoted... When asked how she earned those promotions, Anne said, "I tried to make my mini-bus a sparkling pocket of greatness." They came to her and said, "We want you to drive the whole bus."

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